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    Process Analysis

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    Stella-Jebas
    Process is a set of sequential activities carried out in a predetermined order to deliver value to its customers. All organisations on the face of earth have finite number of processes and can be categorised as primary, secondary and management process. Process analysis assesses a process for its efficiency and effectiveness, as well as its ability to identify opportunities for change. We will unravel process analysis and its elements such as identify gaps and areas to improve, identify root cause, generate and evaluate options, SIPOC and value stream mapping. Learning Outcomes: 1. Understand the technique and its purpose 2. Gain insights on when and where to use the technique 3. Apply the technique in their day-to-day business analysis activities 4. Identify the software tool associated with the technique. Fhyzics Business Consultants Private Limited - An Endorsed Education Provider of IIBA®, Canada.

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    Process Analysis

    Uploaded by

    Stella-Jebas
    124 views13 pages
    Process is a set of sequential activities carried out in a predetermined order to deliver value to its customers. All organisations on the face of earth have finite number of processes and can be categorised as primary, secondary and management process. Process analysis assesses a process for its efficiency and effectiveness, as well as its ability to identify opportunities for change. We will unravel process analysis and its elements such as identify gaps and areas to improve, identify root cause, generate and evaluate options, SIPOC and value stream mapping. Learning Outcomes: 1. Understand the technique and its purpose 2. Gain insights on when and where to use the technique 3. Apply the technique in their day-to-day business analysis activities 4. Identify the software tool associated with the technique. Fhyzics Business Consultants Private Limited - An Endorsed Education Provider of IIBA®, Canada.

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    Process is a set of sequential activities carried out in a predetermined order to deliver value to its customers. All organisations on the face of earth have finite number of processes and can be categorised as primary, secondary and management process. Process analysis assesses a process for its efficiency and effectiveness, as well as its ability to identify opportunities for change. We will unravel process analysis and its elements such as identify gaps and areas to improve, identify root cause, generate and evaluate options, SIPOC and value stream mapping. Learning Outcomes: 1. Understand the technique and its purpose 2. Gain insights on when and where to use the technique 3. Apply the technique in their day-to-day business analysis activities 4. Identify the software tool associated with the technique. Fhyzics Business Consultants Private Limited - An Endorsed Education Provider of IIBA®, Canada.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    124 views13 pages

    Process Analysis

    Uploaded by

    Stella-Jebas
    Process is a set of sequential activities carried out in a predetermined order to deliver value to its customers. All organisations on the face of earth have finite number of processes and can be categorised as primary, secondary and management process. Process analysis assesses a process for its efficiency and effectiveness, as well as its ability to identify opportunities for change. We will unravel process analysis and its elements such as identify gaps and areas to improve, identify root cause, generate and evaluate options, SIPOC and value stream mapping. Learning Outcomes: 1. Understand the technique and its purpose 2. Gain insights on when and where to use the technique 3. Apply the technique in their day-to-day business analysis activities 4. Identify the software tool associated with the technique. Fhyzics Business Consultants Private Limited - An Endorsed Education Provider of IIBA®, Canada.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 13
    At a glance
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    The key takeaways from the document are that process analysis is used to assess a process for efficiency and effectiveness and identify opportunities for improvement. It can be used to recommend more efficient processes, determine gaps between current and future states, and understand how data and technology are used in a process and the impact of changes.

    Some common purposes of process analysis include recommending more efficient or effective processes, determining gaps between current and future states, understanding factors for contract negotiations, and understanding how data and technology are used and the impact of pending changes.

    Common changes made to processes to improve them include reducing time to complete tasks, modifying interfaces between roles to remove errors and bottlenecks, automating more routine steps, and increasing automation in decision making.

    BABOK v3 Demystified

    Webinar Series
    Chapter: Chennai IIBA Chapter
    Date & Time: 30-Mar-17 | 6:30 to 7:30 PM IST
    Topic: Process Analysis
    Presenter: Mohan Kumar Subramani, CBAP
    Process Analysis
    Process analysis assesses a process for its efficiency and
    effectiveness, as well as its ability to identify opportunities for
    change.

    Process analysis is used for various purposes including:

    Recommending a more efficient or effective process

    Determining the gaps between the current and future state of a


    process

    Understanding factors to be included in a contract negotiation

    Understanding how data and technology are used in a process, and


    analysing the impact of a pending change to a process

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    Process Analysis
    Common changes made to processes in order to improve them
    include:

    Reducing the time required to complete a task or tasks in the


    process

    Modifying interfaces or hand-offs between roles and organizational


    units to remove errors, including the reduction or elimination of
    bottlenecks

    Automating steps that are more routine or predictable

    Increasing the degree of automation in the decision making required


    by the process

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    Elements: Identify Gaps and Areas to Improve
    Identifying gaps and areas to improve helps to identify what areas are in
    scope for analysis

    Identify gaps between the current and desired future state

    Identify what gaps and areas are value and non-value added

    Understand pain points and the challenges of the process from multiple
    points of view

    Understand opportunities to improve the process from multiple points of


    view

    Understand the relationship of the gaps and areas to improve to changes


    in the enterprise

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    Elements: Identify Root Cause
    Identifying the root cause of the gaps and improvement areas ensures that
    the solution addresses the right gap and area.

    When identifying the root cause, business analysts understand:

    There may be multiple root causes

    The inputs leading to the gap or area of improvement

    Who the right people are to identify the root cause, and

    The current measurements and motivators in place for those


    owning or performing the process

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    5
    Elements: Generate and Evaluate Options

    Generating options and alternative solutions to solve for the gap or area of
    improvement helps the team evaluate and see different points of view for
    improving the process .

    It is important for stakeholders to be involved in identifying the impact,


    feasibility, and value of the proposed solution relative to alternative
    options.

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    Elements: Common Methods
    SIPOC :

    SIPOC is a process analysis method that originates in the Six Sigma


    methodology and has been more commonly adopted as a process
    analysis method outside of Six Sigma.

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    Elements : Value Stream Mapping (VSM)
    Value stream mapping (VSM) is a process analysis method used in Lean
    methodologies

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    Strengths
    Ensures solutions address the right issues, minimizing waste

    Many different techniques and methodologies can be used and


    provide teams with great flexibility in approach

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    Limitations
    Can be time-consuming

    There are many techniques and methodologies in process


    analysis. It can be challenging to decipher which to use and how
    rigorously to follow them, given the scope and purpose

    May prove ineffective at process improvement in knowledge or


    decision intensive processes

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    About Fhyzics

    Fhyzics, a leader in Business Analysis Services and Training, is an


    Endorsed Education Provider [EEPTM] of International Institute of
    Business Analysis [IIBA], Canada.

    www.fhyzics.com

    For more details about our course, please speak to Bharathi at


    +91-900-305-9000

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    Thank You
    Webinar Platform
    Compliments from
    Fhyzics Business Consultants Private Limited

    Presented By
    Mr. Mohan Kumar Subramani, CBAP
    Business Analysis Faculty

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