Supervisory Behavior Continuum Module
Supervisory Behavior Continuum Module
Supervisory Behavior Continuum Module
Objectives:
Introduction
What are the categories of behavior? After many years of collecting, supervisors
observations in meetings with individuals and groups of teachers for purposes of
making classroom or school decisions, broad categories of supervisory behaviors have
been derived (Glickman, 1981; Wolfgang and Glickman, 1980). These categories
encompass almost all observed supervisor behaviors that are deemed purposeful. A
purposeful behavior is defined as one that contributes to the decision being made at
the conference or meeting. The derived categories of supervisory behaviors are
listening, clarifying, encouraging, reflecting, presenting, problem solving, negotiating,
directing, standardizing and reinforcing.
Interpersonal Behaviors characterize the way people interact with others around
them. In the professional world, purposeful behaviors, those that contribute to
decisions being made, are often organized into categories.
SUPERVISORY BEHAVIORS
1. Listening- supervisor sits and looks at the speaker and nods his or her head to
show understanding. Gutteral utterances(uh-huh, ummm) also indicates listening.
2. Clarifying- supervisor asks questions and statements to clarify the speaker's point
of view: Do you mean that? Would you explain this further
5. Presenting- supervisor gives his or her own ideas about the issue being discussed:
This is how I see it. What can be done is.. Id like us to consider..
6. Problem Solving- the supervisor takes the initiative, usually after a preliminary
discussion of the issue or problem in pressing all those involved to generate a list of
possible solutions: Lets stop and write down what can be done..
8. Directing- the supervisor tells the participant(s) either what the choices are or what
is to be done: Ah I see it, these are the alternatives.
9. Standardizing- the supervisor sets the expected criteria and time for decision to be
implemented, sets target objectives, and conveys expectations: By next monday
we want to see..
10. Reinforcing- the supervisor strengthens the directive and the criteria to be met by
telling of possible consequences, either positive or negative: I know you can do it
I have confidence in your ability.
Supervisory Behaviors
Approach Outcome
This module outlined the supervisory behaviour continuum and the clustering of
interpersonal behaviors into non directive, collaborative, directive informational, and
directive control approaches. A discourse on the Johari window and cognitive
dissonance was given so that we might check the perceptions of our beliefs and
behaviors by those who are recipients of our behaviors. To compare our own
supervisory beliefs and self-perceived interpersonal with teacher perceptions of our
behaviour or with objective data is believed to be important in refining and changing
behaviors.