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Revised Resume Cking5 05 17

This document provides a summary of an individual's objective, education, and work experience in student admissions and counseling roles. The objective is to obtain a position utilizing communication and counseling skills to provide excellent customer service. Education includes a upcoming Master's degree and certificates in Communication and Online Teaching from Governors State University as well as a Bachelor's degree in Interdisciplinary Studies and minors in Psychology and Criminal Justice. Work experience includes several years of progressively responsible roles in student admissions offices at Governors State University, including interim admission counselor, admission office manager, admission staff clerk, and admission clerk.

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59 views2 pages

Revised Resume Cking5 05 17

This document provides a summary of an individual's objective, education, and work experience in student admissions and counseling roles. The objective is to obtain a position utilizing communication and counseling skills to provide excellent customer service. Education includes a upcoming Master's degree and certificates in Communication and Online Teaching from Governors State University as well as a Bachelor's degree in Interdisciplinary Studies and minors in Psychology and Criminal Justice. Work experience includes several years of progressively responsible roles in student admissions offices at Governors State University, including interim admission counselor, admission office manager, admission staff clerk, and admission clerk.

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COLLICE K

21731 Carol Ave, Sauk Village, IL 60411 708-612-1844 (C)

SUMMARY
Objective: To obtain a position that will utilize listening and communication skills while providing counseling
support and excellent customer service.

HIGHLIGHTS
Microsoft Office proficiency Dedicated team player Colleague/Ellucian
Strong interpersonal skills Time management CRM Recruiter
Excel spreadsheets Strong Problems solver Proactive Leader

EDUCATION
Governors State University
Master of Arts in Communication and Training Anticipated December 2017
Certificate in Online Teaching Anticipated December 2017

Governors State University


Bachelor of Arts in Interdisciplinary Studies May 2015
Minor in Psychology and Criminal Justice May 2015

EXPERIENCE
Governors State University, University Park, IL
Interim Admission Counselor (Admission Office) February 2017 to Current
Key function: Provide program information and educational guidance through the process of recruiting
prospective students to Governors State University.
Counsel prospective students and parents about degree requirements and options.
Assist prospective students and applicant students through the admission process.
Run admissions communication management process to ensure acknowledgement letters and admission
decision letters are mailed in a timely fashion.

Admission Office Manager (Admission Office) July 2013 to Current


Key function: Support the Assistant Vice President for Enrollment Services & Director of Admissions with
meeting deadlines, fielding student visits and inquiries, managing the day-today- operations within the department.
Supervise staff of three student workers to maintain quality service.
Train newly hired student workers with the process of assisting students and prospective students, and
mailing admission materials.
Assist prospective students and applicant students through the admission process.
Complete requisition, purchase orders, direct pays, and order supplies.
Run admissions communication management process to ensure acknowledgement letters and admission
decision letters are printed and mailed in a timely fashion.
Execute email batches sent to prospective students.
Assist students with the admissions process over the phone and in-person and schedule follow-up
appointments as needed.
Respond to email inquiries and prompts.
Call prospective students who have created a profile.
Admission Staff Clerk (Admission Office) August 2010 to July 2013
Key function: Maintains Admission database by entering new and updated student and account information.
Supervisor of student workers, train new employees, order supplies, and submit purchase orders and
requisitions.
Validate ID's, give directions, and direct visitors to events on campus

Admission Clerk (Admission Processing Office) November 2007 to July 2010


Key function: Responsible for performing clerical and administrative duties in an office setting. Assists Registrar
and executive assistants by sorting mail, filing, answering phones, and greeting guests.
Prepared and processed Scan admission documents into the computer so that all departments are able to be
view and make final decisions on an applicant's file.
Assist with customer service, train new employees, and file admission documents.

ACCOMPLISHMENTS
Member of Phi Theta Kappa Honor Society
Member Lambda Pi Eta Honor Society

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