Lexmark X940e - Service Maintenance Manual

Edition: June 8, 2009
Lexmark X940e & X945e MFP
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Table of contents
Start diagnostics
Safety and notices
Trademarks
Index
Lexmark and Lexmark with diamond design are

trademarks of Lexmark International, Inc., registered
in the United States and/or other countries.
Downloaded from www.Manualslib.com manuals search engine

7510
Edition: June 8, 2009
The following paragraph does not apply to any country where such provisions are inconsistent with local law:
LEXMARK INTERNATIONAL, INC. PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the
programs described may be made at any time.
Comments may be addressed to Lexmark International, Inc., Department D22A/032-2, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A or e-mail at [email protected]. Lexmark may use or distribute any
of the information you supply in any way it believes appropriate without incurring any obligation to you.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these
available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or
imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that
does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in
conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the
users responsibility.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States
and/or other countries.
PCL is a registered trademark of the Hewlett-Packard Company.
All other trademarks are the property of their respective owners.
2007 Lexmark International, Inc.

All rights reserved.
UNITED STATES GOVERNMENT RIGHTS

This software and any accompanying documentation provided under this agreement are commercial computer software
and documentation developed exclusively at private expense.
P/N 12G9763

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Table of contents
Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Notices and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Laser notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxi
Safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxx
Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxx
General information .................................................................... 1-1

Printer technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Size and weight without finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Printer overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Basic model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Configured model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Printer theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Media transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Media transport path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
MFP paper path rolls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
MFP sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Rear media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
End guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Bottom plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Detection of media size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Media feed unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Media feed/lift motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Switch (media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Sensor (media out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Sensor (media level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Sensor (feed-out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Multi-purpose feeder (MPF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
MPF feed roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
MPF pick solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Sensor (MPF media out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Sensor (MPF media width) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Media size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Sensor (registration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Sensor (transparency detect) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Registration clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Media transport roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Registration roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Transfer belt drive motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Transfer belt cleaning assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Transfer belt unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
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Transfer belt steering motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13

2nd transfer roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
2nd transfer roll retract motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Sensor (2nd transfer roll HP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Printhead assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Printhead shutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Heat roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
Pressure belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Heater lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Front thermistor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Rear thermistor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Fuser exit sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Standard media exit roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Sensor (standard bin full) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Standard media exit shift motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Duplex diverter gate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
K developer/transport drive motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
MPF/transport drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
CMYK PC cartridge drive motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21
CMY developer drive motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
K developer clutch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
CMYK toner add motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22
Waste toner agitator motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Electrical components and controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Switch (main power) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Finisher AC output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Switch (printer front door interlock) and switch (printer left door interlock) . . . . . . . . . . . . . . . .1-23
Switch (printer left lower door interlock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
Fuser cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
AC drive card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23
5V LVPS card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
24V LVPS card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
CMYK transfer roll HVPS card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Developer roll HVPS card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Charge roll HVPS card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24
Upper printer engine card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
Lower printer engine card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
RIP card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Media size control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Printhead control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Rotation of printhead motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26
Determination of printhead ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Printhead reference value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Fuser control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Fuser control method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Main/sub heater lamps on/off control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Fuser warm-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27
Xerographic process during a print cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28
Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29
Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-30
Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
Discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-32
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Auto density sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33

Document scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Document scanning at platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
Document scanning at ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Setting a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Preparation for feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Pre-feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Pre-registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Scan control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Inversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Simplex document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Duplex document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39
Image data flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
Drive torque transfer scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
ADF feed motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
ADF registration motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
Gear layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
Names and functions of components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Scanner unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Sensor (platen length APS 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Sensor (platen length APS 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Switch (platen interlock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Sensor (ADF angle) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Scanner drive motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Sensor (scanner HP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Scanner exposure lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Exposure lamp PS card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Lens assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Scanner controller card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
Scanner cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-45
ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Sensor (ADF tray length 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Sensor (ADF tray length 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Sensor (document tray width 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Sensor (ADF document set) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Pick roll position motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
Sensor (pick roll position HP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-46
ADF Document Set LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Switch (ADF left cover interlock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
ADF controller card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Sensor (ADF APS 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Sensor (ADF APS 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Sensor (ADF APS 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Sensor (ADF sheet through) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Sensor (ADF pre-registration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-47
Sensor (ADF registration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
Sensor (ADF inverter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
ADF feed motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
ADF registration motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
Inverter solenoid assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-48
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50
Document size detection at scanner unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50
Document size detection timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50
Identification of standard document sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-50
ADF document size detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-52
Document scanning steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-54
AGC (auto gain control): white level coarse adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-55
AOC (auto offset control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-55
Shading compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-55
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White level variation compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-55

Black level variation compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-55
TTM theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-56
Media transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-57
Media transport path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-57
Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-58
Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-58
Rear media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-58
Bottom plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-59
Tray 2 media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-59
Tray 3 or 4 media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-60
TTM media feed units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-61
Media feed unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-61
Media feed lift motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-61
Switch (media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-61
This switch (media size) sets the size of media supplied from each media tray a . . . . . . . . . . .1-61
Switch (TTM media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-61
Sensor (media out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-61
Sensor (media level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-61
Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-62
Switch (tray module left door interlock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-62
Sensor (tray 2 feed-out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-62
Tray module media transport roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-62
Tray module drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-63
TTM tray 4 media transport motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-63
TTM controller card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-63
Switch (TTM media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-64
3TM theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-65
Media transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-66
Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-67
Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-67
Rear media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-67
Bottom plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
Tray 2, 3, 4 media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
3TM media feed units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
Media feed lift motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
Sensor (media out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
Sensor (media level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-68
Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-69
Switch (tray module left door interlock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-69
Tray module media transport roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-69
Tray module drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-70
3TM controller card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-70
1TM theory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-72
Media transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-73
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Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-74

Media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-74
Rear media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-74
Bottom plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-74
Tray 2 media tray assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-75
1TM media feed units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-75
Media feed unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-75
Media feed lift motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-75
Switch (media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-76
Sensor (media out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-76
Sensor (media level) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-76
Main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-76
Switch (tray module left door interlock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-76
Sensor (tray 2 feed-out) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-77
Tray module media transport roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-77
Tray module drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-77
1TM controller card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-77
Switch (media size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-78
Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-79
Layout of media transport path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-80
Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-80
Switch (duplex left door interlock) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-80
Sensor (duplex wait) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-80
Duplex media transport roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-80
Duplex controller card assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-81
Duplex drive motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-81
Tools required for service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-82
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-83
Diagnostic information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Confirm the installation status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Power-on Reset sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Home screen and Home screen buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Using the LCD touch-screen buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Sample screen one . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Information on touch-screen buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Sample screen two . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Information on touch-screen buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Other touch-screen buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
To enter the diagnostic menu: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Error code table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Service checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
200.00 Sensor (registration) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
200.01 Sensor (registration) lag jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-40
200.02 Sensor static jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-42
200.03 Sensor (media on belt) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-43
201.00 Sensor (fuser exit) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-44
202.00 Sensor (fuser exit) lag jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-46
230.00 Sensor (duplex wait) late jam (duplex media feed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-47
231.00 Sensor (registration) late jam (duplex feed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-49
231.01 Sensor (registration) late jam (duplex media feed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-51
241.00 Sensor (tray 1 feed-out) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-53
242.00 Sensor (tray 2 feed-out) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-55
242.01 Sensor (tray 1 feed-out) late jam (feeding from tray 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-56
243.00 Sensor (tray 3 feed-out) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-57
243.01 Sensor (tray 2 feed-out) late jam (feeding from tray 3) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-59
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244.00 Sensor (tray 4 feed-out) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-61

244.01 Sensor (tray 3 feed-out) on jam (feeding from tray 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-63
250.00 Sensor (registration) late jam (feeding from the MPF) . . . . . . . . . . . . . . . . . . . . . . . . . .2-64
290.00 Switch (sheet through) static jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-66
290.01 Sensor (sheet through) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-67
290.02 Sensor (ADF pre-registration) late jam (side 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-69
290.03 Sensor (ADF pre-registration) lag jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-70
290.10 Sensor (ADF pre-registration) static jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-73
290.11 Sensor (ADF registration) late jam (side 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-74
290.12 Sensor (ADF registration) late jam (side 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-75
290.13 Sensor (ADF registration) lag jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-78
290.14 Sensor (ADF inverter) late jam (Inverting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-80
290.15 Sensor (ADF registration) lag jam (inverting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-82
290.20 Sensor (ADF width APS1), sensor (ADF width APS 2) and sensor (ADF width APS 3) static
jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-85
290.21 Sensor (ADF width APS 1) static jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-86
291.00 Sensor (ADF registration) static jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-89
291.01 Sensor (ADF inverter) lag jam (inverting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-89
291.02 Sensor (ADF inverter) late jam 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-91
291.03 Sensor (ADF inverter) lag jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-93
292.01 ADF raised jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-95
292.02 ADF left cover jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-95
293.00 Document missing jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-95
294.00 Sensor (ADF inverter) static jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-96
294.01 Sensor (ADF pre-registration) late jam (side 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-97
294.02 Sensor (ADF pre-registration) lag jam (inverting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-99
295.00 Size mismatch jam (mix-size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-102
295.01 Size mismatch jam (no mix-size) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-104
295.02 Invalid combine size jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-105
295.03 Too short size jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-106
295.04 Too long size jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-107
295.05 Mixed size not supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-109
298.01 Scanner cable missing or unplugged . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-109
Black toner cartridge detection error 841.00 Image pipeline ASIC error . . . . . . . . . . . . . . . . . .2-109
842.00 Scanner communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-110
842.10 Scanner unit assembly - ADF communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-113
842.11 Scanner communication error (by scanner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-114
842.12 Scanner unit assembly communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-114
843.00 Sensor (scanner HP) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-115
843.01 Scanner carriage over run error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-116
843.10 ADF RAM test error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-117
843.11 ADF EEPROM error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-117
843.12 ADF pick roll position lift up error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-117
843.20 Scanner unit assembly connection error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-119
843.21 Scanner unit assembly EEPROM error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-119
843.22 Scanner unit assembly EEPROM sub system error . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-119
843.23 Scanner cooling fan error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-120
843.24 Image processing error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-121
843.25 Scanner controller card assembly error 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-121
843.26 Scanner controller card assembly error 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-122
844.00 Exposure lamp error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-122
844.01 White reference/exposure lamp illumination error . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-123
845.00 CCD error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-124
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845.01 CCD initialization (lamp on) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-125

845.02 CCD initialization (lamp off) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-126
846.00 Scanner communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-126
846.01 Scanner communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-127
846.10 Sensor (ADF width APS X) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-127
846.12 Scanner unit assembly software logic error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-129
846.13 Switch (platen interlock) open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-129
847.00 Modem error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-130
847.01 Fax storage error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-130
848.00 Fax/modem configuration ID mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-131
849.00 Hard drive/configuration ID mismatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-131
900.XX RIP card assembly software error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-131
901.XX RIP card assembly software error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-132
902.00 General upper engine error fuse #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-132
902.03 General lower engine error fuse #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-135
903.00 K developer/transport drive assembly motor error . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-140
903.01 K PC drive motor error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-141
903.02 CMY PC drive motor error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-142
903.03 Developer drive motor error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-142
904.00 Sensor (transfer belt HP) late error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-143
904.01 Transfer belt position failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-144
904.02 Sensor (transfer belt edge) failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-145
904.03 Sensor (2nd transfer roll retract HP) late error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-145
904.04 Sensor (2nd transfer roll retract HP) lag error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-147
904.05 Sensor (CMY transfer roll retract HP) late error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-148
904.06 Sensor (CMY transfer roll retract HP) lag error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-148
904.07 CMY transfer roll retract motor time out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-149
905.00 NVM read/write cannot be executed error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-149
905.01 Marking device video error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-149
905.02 Marking device Xerographics error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-150
905.03 Marking device other1 error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-150
905.04 Marking device paper handling error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-150
905.05 Marking device other2 error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-150
907.00 Printhead polygon mirror motor error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-151
907.01 Y laser SOS internal error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-151
907.02 M laser SOS internal error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-151
907.03 C laser SOS internal error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-152
907.04 K laser SOS internal error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-152
907.05 Printhead control error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-153
908.00 Waste toner full error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-153
911.00 24V LVPS cooling fan error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-154
911.01 Transfer belt drive motor cooling fan error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-154
911.02 Fuser cooling fan lock error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-155
918.00 Standard media exit shift error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-155
920.00 Fuser main lamp overheat error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-156
920.01 Front thermistor disconnection error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-156
920.02 Fuser sub lamp overheat error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-157
920.03 Rear thermistor disconnection error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-157
920.04 Main lamp warm up error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-158
920.05 Main lamp on-time error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-159
920.06 Sub lamp warm-up failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-159
920.07 Sub lamp on-time error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-160
924.00 Yellow toner RFID communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-160
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924.01 Magenta toner RFID communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-161

924.02 Cyan toner RFID communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-161
924.03 Black toner RFID communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-162
925.00 Sensor (Y ATC) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-162
925.01 Sensor (M ATC) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-163
925.02 Sensor (C ATC) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-163
925.03 Sensor (K ATC) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-164
940.00 MPF tray 5 size sensing error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-164
941.00 Switch (media size) size sensing error (tray 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-165
941.01 Sensor (media level) late error (tray 1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-166
950.00 through 950.29 EPROM mismatch failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-172
950.30 through 950.60 EPROM mismatch failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-173
951.XX RIP card assembly NVRAM failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-174
952.XX Interconnect card assembly NVRAM CRC failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-174
953.XX Operator panel assembly NVRAM failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-175
954.XX Interconnect card assembly NVRAM failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-175
955.XX RIP card assembly NAND CRC failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-176
956.00 RIP card assembly processor failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-176
956.01 RIP card assembly processor over temperature failure . . . . . . . . . . . . . . . . . . . . . . . .2-176
956.02 RIP card assembly cooling fan failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-177
956.03 RIP card assembly FPGA failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-177
980.00 Communication error with 1TM, 3TM, or TTM assembly . . . . . . . . . . . . . . . . . . . . . . . .2-177
980.01 HVPS controller communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-178
980.02 Communication error between printer and RIP card assembly . . . . . . . . . . . . . . . . . . .2-179
980.03 Communication error with finisher controller card assembly . . . . . . . . . . . . . . . . . . . .2-179
1TM, 3TM or TTM left door assembly open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-180
Duplex left door assembly open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-181
Media size mismatch in width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-182
Media size mismatch in width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-182
No media in the selected media tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-183
Paper is installed (short edge) in the media paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-185
PC cartridge end of life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-185
Printer front door assembly open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-186
Printer left door open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-187
Transfer belt access door open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-188
Printer left lower door assembly open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-188
100K maintenance required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-189
600K maintenance required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-189
ADF maintenance required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-190
Standard media bin full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-190
Scanner unit assembly not detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-190
ADF left cover assembly is open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-191
Toner cartridge error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-192
Toner cartridge set error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-192
Waste toner cartridge full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-193
Waste toner cartridge not detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-193
Waste toner cartridge nearly full . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-194
<Color> PC cartridge not detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-195
<Color> PC cartridge invalid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-195
CMY PC cartridges nearly exhausted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-196
CMY PC cartridges exhausted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-196
K PC cartridge nearly exhausted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-196
K PC cartridge exhausted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-197
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<Color> toner cartridge nearly empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-197

<Color> toner cartridge empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-198
<Color> toner cartridge detection error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-199
Incorrect black toner cartridge error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-200
Incorrect <color> toner cartridge error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-200
Tray 1 media size mismatch error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-200
Tray 1 media type mismatch error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-203
Image quality trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-207
Printer Related Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-207
Image quality symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-207
Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-208
Faint print (Low contrast) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-208
Blank print (no print) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-210
Solid black . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-212
Vertical lines and bands (process direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-213
Horizontal white stripes or bands (side to side direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-215
Vertical stripes (process direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-217
Horizontal stripes (side to side direction) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-219
Partial lack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-221
Spots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-223
After image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-224
Background (fog) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-226
Skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-228
Media damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-230
No fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-232
Color misregistration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-233
Deletions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-234
High frequency bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-235
ADF & Scanner Related Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-236
Image quality symptoms: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-236
ADF & Scanner Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-237
Dark image quality (using ADF or Scanner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-237
Vertical lines (process direction using the ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-238
Spots (using flatbed scanner) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-239
Skew (using ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-240
Media damage (using ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-241
Diagnostic aids ......................................................................... 3-1

Accessing service menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Diagnostics Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Entering Diagnostics Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Available tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
MOTOR TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
PRINT TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Input Source Print Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Print Quality Test Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
HARDWARE TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Panel Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Button Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
DRAM Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
CACHE Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
DUPLEX TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Quick Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
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Sensor Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

INPUT TRAY TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Feed Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Sensor Test (input tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
OUTPUT BIN TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Feed Tests (output bins) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Feed To All Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Sensor Test (output bin) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
FINISHER TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Staple Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-12
Hole Punch Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Feed Tests (Finisher) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
Sensor Test (Finisher) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13
BASE SENSOR TEST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
DEVICE TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Quick Disk Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Disk Test/Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-17
PRINTER SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Printed Color Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18
Printed Mono Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Permanent Page Count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Engine Setting 1 to 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Model Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
Configuration ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-19
EVENT LOG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Display the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-21
Print the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Clear the Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
SCANNER TESTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
ASIC Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Feed Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23
Scanner Manual Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Sensor Test (Scanner Tests) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Trans Belt HP Fail Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Dev Unit Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
Fuser Temp Fail Clear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
ATC SENSOR FAILURE CLEAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-25
ENGINE ADJUST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26
Color registration (RegCon) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Booklet Fold Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Finisher Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29
Testing the manual scanner registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30
Analyzing the manual scanner registration copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Manually adjusting the scanner's registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31
Scanner manual registration factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-33
Exiting Diagnostics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34
Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
Entering Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
Available menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
Maintenance Counter Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
Reset Maintenance Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
USB Scan to Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
Black Only Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
Print Quality Pages (Configuration Menu) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
SIZE SENSING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
A5/Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
B5/Executive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-40
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Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

PPDS Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Energy Conserve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Min Copy Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Format Fax Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
EVENT LOG (Configuration Menu) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
ADF Edge Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
FB Edge Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Paper Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Envelope Prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Jobs On Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Disk Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Wipe Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
Font Sharpening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Require Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Short Edge Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Tray Low Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
LES Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Key Repeat Initial Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Key Repeat Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Exiting Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Repeating defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Repair information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Handling ESD-sensitive parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Removal procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Before starting service work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Printer front door assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Right cover assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Top cover assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Rear cover assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Rear left middle cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Rear left upper cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Printer left lower door assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
MPF feed unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Front left cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Duplex media inverter assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Duplex unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Sensor (duplex wait) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Switch (duplex left door interlock) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Duplex media exit turn guide removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Duplex drive motor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Duplex controller card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Fuser unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Transfer belt unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Transfer belt cleaning assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Standard media exit shift assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Standard media exit bin full actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Switch (printer left door interlock) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Sensor (standard media bin full) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Media feed unit assembly 1 removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Sensor (media out) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Media out actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Sensor (media level) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
Sensor (fuser exit) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Printer left door assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
Printer left door damper removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
Sensor (media on belt) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
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2nd transfer roll retract cam assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31

Sensor (2nd transfer roll retract HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-34
2nd transfer roll retract motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-35
2nd transfer roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-35
Registration / transport roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-36
Registration clutch removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37
Sensor (registration) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-37
Sensor (transparency detect) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-38
Waste toner cartridge cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
Waste toner cartridge sensor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-39
Sensor (waste toner cartridge full) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-40
Switch (waste toner cartridge interlock) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-42
Inner cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-43
Waste toner agitator motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44
PC cartridge unit removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-44
Image density sensor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-45
CMY toner add assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-47
K toner add assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-48
Developer interlock plate assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-49
Developer unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-52
Developer carrier removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-56
Photoconductor (PC) unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-60
Transfer belt lift latch assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-62
Transfer belt steering motor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-64
CMY erase lamp assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-64
K erase lamp assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-65
Printhead shutter motor assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-67
Switch (printer front door interlock) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-68
Sensor (printer left lower door interlock) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-69
RIP card cooling fan cover assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-69
Controller box assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-70
Switch (main power) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-71
Bridge card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-72
RIP card access cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73
RIP card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-73
Fax interface card (modem) assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-74
Hard drive removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-74
Interconnect card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-75
Upper printer engine card bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-76
Upper printer engine card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-77
Lower printer engine card bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-79
Lower printer engine card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-80
Transfer belt drive motor cooling fan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-81
Transfer belt drive motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-82
Switch (transfer belt access door interlock) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-82
Laser diode power card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-83
24V LVPS card bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-85
24V LVPS card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-86
5V LVPS card bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-86
5V LVPS card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-87
24V LVPS cooling fan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-88
Rear lower cooling fan assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-89
CMY developer drive motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-90
CMYK PC cartridge drive motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-91
Fuser cooling fan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-92
Main power switch actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-92
CMYK toner add motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-93
CMYK transfer HVPS card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-94
Printhead assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-95
xiv Service Manual

7510
Transfer belt waste toner auger assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-96

K developer / transport drive motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-96
K developer clutch removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-99
AC drive card bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-100
Noise filter assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-101
Rear upper cooling fan bracket assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-102
Rear upper cooling fan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-102
Developer / transfer roll HVPS card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-103
Charge roll HVPS card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-104
MPF / transport drive motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-105
Feed roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-106
Pick roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-107
Separation roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-108
Sensor (RFID toner cartridge) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-109
Fuser exit roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-110
MPF media out actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-110
Sensor (MPF media out) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-111
MPF pick roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-111
Media feed lift motor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-113
Switch (media size) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-114
Scanner removals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-115
Scanner unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-115
Platen cushion removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-116
Large platen glass removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-117
Scanner left cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-117
Scanner right cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-118
Scanner top rear cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-118
Operator panel assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-119
CCD card/lens assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-119
Scanner drive motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-121
Exposure lamp removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-122
Exposure lamp PS card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-122
Scanner controller card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-123
Sensor (scanner HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-124
ADF angle actuator assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-125
Sensor (ADF angle) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-125
Scanner PS card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-126
Scanner PS cooling fan removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-127
ADF removals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-129
ADF unit assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-129
Platen cushion removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-130
ADF rear cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-131
ADF front cover assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-131
ADF left cover assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-132
ADF left cover handle removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-133
Left cover pinch roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-134
ADF feed drive motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-134
Media scan guide removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-135
ADF media feed assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-135
Document tray assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-137
ADF controller card assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-138
Inverter solenoid assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-139
Document set LED removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-140
Sheet through actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-140
Sensor (pick roll position HP) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-141
ADF feed/pick roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-142
Document set actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-143
ADF left cover media guide removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-144
Pick roll position motor assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-144
Table of contents xv

7510
Switch (ADF left cover interlock) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-145

Sensor (ADF width APS 1) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-146
Sensor (ADF registration) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-149
Sensor (ADF pre-registration) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-150
Sensor (ADF inverter) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-151
Actuator/media guide assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-152
Inverter gate removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-152
ADF registration roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-152
ADF feed-out roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-153
ADF separation roll guide assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-155
ADF exit roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-156
ADF transport roll assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-157
Sensor (document set) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-157
Sensor (sheet through) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-158
ADF registration motor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-159
Sensor (document tray width 1) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-160
Sensor (document tray length 1) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-163
Sensor (document tray length 2) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-164
2000-sheet dual input (TTM) removals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-165
2000-sheet dual input (TTM)top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-165
2000-sheet dual input (TTM)foot cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-165
2000-sheet dual input (TTM)right cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-166
2000-sheet dual input (TTM) tray module left cover removal . . . . . . . . . . . . . . . . . . . . . . . . .4-167
2000-sheet dual input (TTM)rear cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-167
2000-sheet dual input (TTM)caster removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-167
2000-sheet dual input (TTM)tray support roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-168
2000-sheet dual input (TTM)TTM media tray 4 assembly removal . . . . . . . . . . . . . . . . . . . . .4-170
2000-sheet dual input (TTM)TTM media tray 3 assembly removal . . . . . . . . . . . . . . . . . . . . .4-171
2000-sheet dual input (TTM)tray 3 front cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-171
2000-sheet dual input (TTM)tray 3 rear cable assembly removal . . . . . . . . . . . . . . . . . . . . . .4-172
2000-sheet dual input (TTM)tray 3 front cable assembly removal . . . . . . . . . . . . . . . . . . . . .4-174
2000-sheet dual input (TTM)TTM media tray 4 front cover removal . . . . . . . . . . . . . . . . . . . .4-175
2000-sheet dual input (TTM)TTM tray 4 media transport assembly removal . . . . . . . . . . . .4-175
2000-sheet dual input (TTM)tray 4 rear cables removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-175
2000-sheet dual input (TTM)tray 4 front cables removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-178
2000-sheet dual input (TTM)media feed unit assembly removal (tray 4) . . . . . . . . . . . . . . . .4-179
2000-sheet dual input (TTM)sensor (tray 4 feed-out) removal . . . . . . . . . . . . . . . . . . . . . . . .4-181
2000-sheet dual input (TTM) switch (media size) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-182
2000-sheet dual input (TTM)switch (TTM media size) removal . . . . . . . . . . . . . . . . . . . . . . . .4-182
2000-sheet dual input (TTM)media feed unit assembly 2 removal . . . . . . . . . . . . . . . . . . . . .4-183
2000-sheet dual input (TTM)media feed unit assembly removal (tray 3) . . . . . . . . . . . . . . . .4-183
2000-sheet dual input (TTM)media feed lift motor removal . . . . . . . . . . . . . . . . . . . . . . . . . . .4-186
2000-sheet dual input (TTM)one-way clutch / gear assembly removal . . . . . . . . . . . . . . . . .4-188
2000-sheet dual input (TTM)media out actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-190
2000-sheet dual input (TTM)sensor (media level) removal . . . . . . . . . . . . . . . . . . . . . . . . . . .4-191
2000-sheet dual input (TTM)sensor (media out) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-192
2000-sheet dual input (TTM)feed roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-193
2000-sheet dual input (TTM)feed roll one-way clutch removal . . . . . . . . . . . . . . . . . . . . . . . .4-194
2000-sheet dual input (TTM)one-way 22 tooth removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-195
2000-sheet dual input (TTM)separation roll one-way friction clutch removal . . . . . . . . . . . .4-196
2000-sheet dual input (TTM)separation roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-197
2000-sheet dual input (TTM)pick roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-199
2000-sheet dual input (TTM)left door assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-200
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2000-sheet dual input (TTM)switch (TTM left door interlock) removal . . . . . . . . . . . . . . . . . 4-201
2000-sheet dual input (TTM)tray 3 lift gear assembly removal . . . . . . . . . . . . . . . . . . . . . . . 4-202
2000-sheet dual input (TTM)tray 4 lift gear assembly removal . . . . . . . . . . . . . . . . . . . . . . . 4-202
2000-sheet dual input (TTM)tray lift coupling assembly removal . . . . . . . . . . . . . . . . . . . . . 4-203
2000-sheet dual input (TTM)tray module drive motor assembly removal . . . . . . . . . . . . . . 4-203
2000-sheet dual input (TTM)TTM tray 4 transport motor removal . . . . . . . . . . . . . . . . . . . . . 4-205
2000-sheet dual input (TTM)TTM controller card assembly removal . . . . . . . . . . . . . . . . . . 4-205
3X 500-sheet drawer (3TM) removals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-206
3X 500-sheet drawer (3TM)top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-206
3X 500-sheet drawer (3TM)foot cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-207
3X 500-sheet drawer (3TM)right cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-207
3X 500-sheet drawer (3TM)tray module left cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . 4-208
3X 500-sheet drawer (3TM)rear cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-208
3X 500-sheet drawer (3TM)caster removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-209
3X 500-sheet 3TM)media feed unit assembly removal (tray 4) . . . . . . . . . . . . . . . . . . . . . . . 4-209
3X 500-sheet drawer (3TM)sensor (tray 4 feed-out) removal . . . . . . . . . . . . . . . . . . . . . . . . . 4-210
3X 500-sheet drawer (3TM)switch (media size) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-212
3X 500-sheet drawer (3TM)media feed unit assembly removal (tray 3) . . . . . . . . . . . . . . . . 4-213
3X 500-sheet drawer (3TM)media feed lift motor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-217
3X 500-sheet drawer (3TM)one-way clutch / gear assembly removal . . . . . . . . . . . . . . . . . . 4-218
3X 500-sheet drawer (3TM)media out actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-219
3X 500-sheet drawer (3TM)sensor (media level) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-220
3X 500-sheet drawer (3TM)sensor (media out) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-221
3X 500-sheet drawer (3TM)feed roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-222
3X 500-sheet drawer (3TM)feed roll one-way clutch removal . . . . . . . . . . . . . . . . . . . . . . . . 4-223
3X 500-sheet drawer (3TM)one-way 22 tooth removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-224
3X 500-sheet drawer (3TM)separation roll one-way friction clutch removal . . . . . . . . . . . . 4-225
3X 500-sheet drawer (3TM)separation roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-226
3X 500-sheet drawer (3TM)pick roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-228
3X 500-sheet drawer (3TM)3TM left door assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . 4-229
3X 500-sheet drawer (3TM)switch (tray module left door interlock) removal . . . . . . . . . . . . 4-229
3X 500-sheet drawer (3TM)tray module drive motor assembly removal . . . . . . . . . . . . . . . 4-230
3X 500-sheet drawer (3TM)3TM controller card assembly removal . . . . . . . . . . . . . . . . . . . 4-231
1X 500-sheet drawer (1TM) removals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-232
1X 500-sheet drawer (1TM)top cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-232
1X 500-sheet drawer (1TM)front door removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-233
1X 500-sheet drawer (1TM)foot cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-233
1X 500-sheet drawer (1TM)right cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-234
1X 500-sheet drawer (1TM)tray module left cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . 4-235
1X 500-sheet drawer (1TM)rear cover removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-235
1X 500-sheet drawer (1TM)caster removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-236
1X 500-sheet drawer (1TM)switch (media size) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-238
1X 500-sheet drawer (1TM)media feed lift motor removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-239
1X 500-sheet drawer (1TM)one-way clutch / gear assembly removal . . . . . . . . . . . . . . . . . . 4-239
1X 500-sheet drawer (1TM)media out actuator removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-241
1X 500-sheet drawer (1TM)sensor (media level) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-242
1X 500-sheet drawer (1TM)sensor (media out) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-243
1X 500-sheet drawer (1TM)feed roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-244
1X 500-sheet drawer (1TM)feed roll one-way clutch removal . . . . . . . . . . . . . . . . . . . . . . . . 4-245
1X 500-sheet drawer (1TM)one-way 22 tooth removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-246
1X 500-sheet drawer (1TM)separation roll one-way friction clutch removal . . . . . . . . . . . . 4-247
1X 500-sheet drawer (1TM)separation roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-248
1X 500-sheet drawer (1TM)pick roll removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-249
1X 500-sheet drawer (1TM)tray module left door assembly removal . . . . . . . . . . . . . . . . . . 4-250
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1X 500-sheet drawer (1TM)switch (tray module left door interlock) removal . . . . . . . . . . . .4-251
1X 500-sheet drawer (1TM)tray module drive motor assembly removal . . . . . . . . . . . . . . . .4-252
1X 500-sheet drawer (1TM)1TM controller card assembly removal . . . . . . . . . . . . . . . . . . . .4-252
Setup and adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-253
Sensor (ATC) setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-253
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-254
Color registration (RegCon) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-257
Measurement cycle test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-258
Control sensor check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-259
Control sensor cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-259
Belt edge learn test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-260
Skew fine setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-260
In/out setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-264
Transfer belt lift handle assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-271
Connector locations ................................................................... 5-1

Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-11
Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Safety inspection guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Scheduled maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3
Parts catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

How to use this parts catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Assembly 1: Covers 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Assembly 2: Covers 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Assembly 3: Covers 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Assembly 4: PC cartridge and developer drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Assembly 5: ID sensor and transfer belt steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Assembly 6: Media tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7
Assembly 7: Printer left lower door and media feed unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Assembly 8: Media feed unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Assembly 9: MPF feed unit assembly 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Assembly 10: MPF feed unit assembly 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Assembly 11: MPF feed unit assembly 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Assembly 12: Registration / transport roll assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
Assembly 13: Printer left door and duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-15
Assembly 14: Printer left door assembly 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Assembly 15: Printer left door assembly 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
Assembly 16: Duplex media inverter assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Assembly 17: Duplex 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Assembly 18: Standard media exit shift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
Assembly 19: Printhead assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
Assembly 20: Xerographic and waste toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
Assembly 21: Erase lamps and developer interlock plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
Assembly 22: Transfer belt lift 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Assembly 23: Transfer belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
Assembly 24: Transfer belt lift 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Assembly 25: Toner Dispense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Assembly 26: Developer unit assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Assembly 27: Fuser assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-29
Assembly 28: Cooling fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-30
Assembly 29: Electrical 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-31
Assembly 33: ADF assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-38
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Assembly 34: ADF covers and components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-39

Assembly 35: ADF base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-40
Assembly 36: ADF feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-42
Assembly 37: ADF left cover components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-44
Assembly 38: ADF media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-46
Assembly 39: ADF feeder roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-48
Assembly 40: ADF motor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-50
Assembly 41: ADF document tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-51
Assembly 42: Scanner covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-52
Assembly 43: CCD lens assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-53
Assembly 44: Control panel and platen glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-55
Assembly 45: Scanner electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-57
Assembly 46: Scanner optics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-58
Assembly 47: Carriage cable and motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-60
Assembly 48: MFP rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-61
Assembly 49: 1TM covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-62
Assembly 50: 1TM feed unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-63
Assembly 51: 1TM media feed unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-65
Assembly 52: 1TM left door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-67
Assembly 53: 1TM drive and electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-68
Assembly 54: 3TM covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-70
Assembly 55: 3TM feed unit assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-72
Assembly 56: 3TM media feed unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-74
Assembly 57: 3TM left door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-76
Assembly 58: 3TM drive and electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-78
Assembly 59: TTM covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-80
Assembly 60: TTM media trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-81
Assembly 61: TTM media tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-83
Assembly 62: TTM media tray 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-85
Assembly 63: TTM media tray 4 transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-86
Assembly 64: TTM media transport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-87
Assembly 65: TTM left door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-88
Assembly 66: TTM tray lift drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-89
Assembly 67: TTM drive and electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-90
Assembly 68: Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-92
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1
Part number index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-9
Table of contents xix

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xx Service Manual

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Notices and safety information
The following laser notice labels may be affixed to this printer.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1)
laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC
60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser
that is nominally a 5 milliwatt gallium arsenide laser operating in the wavelength region of 770-795 nanometers.
The laser system and printer are designed so there is never any human access to laser radiation above a Class
I level during normal operation, user maintenance, or prescribed service condition.
Laser
Der Drucker erfllt gem amtlicher Besttigung der USA die Anforderungen der Bestimmung DHHS
(Department of Health and Human Services) 21 CFR Teil J fr Laserprodukte der Klasse I (1). In anderen
Lndern gilt der Drucker als Laserprodukt der Klasse I, der die Anforderungen der IEC (International
Electrotechnical Commission) 60825-1 gem amtlicher Besttigung erfllt.
Laserprodukte der Klasse I gelten als unschdlich. Im Inneren des Druckers befindet sich ein Laser der Klasse
IIIb (3b), bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt, der Wellen der Lnge 770-795
Nanometer ausstrahlt. Das Lasersystem und der Drucker sind so konzipiert, da im Normalbetrieb, bei der
Wartung durch den Benutzer oder bei ordnungsgemer Wartung durch den Kundendienst Laserbestrahlung,
die Klasse I bersteigen wrde, Menschen keinesfalls erreicht.
Avis relatif lutilisation de laser

Pour les Etats-Unis : cette imprimante est certifie conforme aux provisions DHHS 21 CFR alina J concernant
les produits laser de Classe I (1). Pour les autres pays : cette imprimante rpond aux normes IEC 60825-1
relatives aux produits laser de Classe I.
Les produits laser de Classe I sont considrs comme des produits non dangereux. Cette imprimante est
quipe dun laser de Classe IIIb (3b) (arsniure de gallium dune puissance nominale de 5 milliwatts) mettant
sur des longueurs donde comprises entre 770 et 795 nanomtres. Limprimante et son systme laser sont
conus pour impossible, dans des conditions normales dutilisation, dentretien par lutilisateur ou de rvision,
lexposition des rayonnements laser suprieurs des rayonnements de Classe I .
Avvertenze sui prodotti laser

Questa stampante certificata negli Stati Uniti per essere conforme ai requisiti del DHHS 21 CFR Sottocapitolo
J per i prodotti laser di classe 1 ed certificata negli altri Paesi come prodotto laser di classe 1 conforme ai
requisiti della norma CEI 60825-1.
I prodotti laser di classe non sono considerati pericolosi. La stampante contiene al suo interno un laser di classe
IIIb (3b) allarseniuro di gallio della potenza di 5mW che opera sulla lunghezza donda compresa tra 770 e 795
nanometri. Il sistema laser e la stampante sono stati progettati in modo tale che le persone a contatto con la
stampante, durante il normale funzionamento, le operazioni di servizio o quelle di assistenza tecnica, non
ricevano radiazioni laser superiori al livello della classe 1.
Notices and safety information xxi

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Avisos sobre el lser

Se certifica que, en los EE.UU., esta impresora cumple los requisitos para los productos lser de Clase I (1)
establecidos en el subcaptulo J de la norma CFR 21 del DHHS (Departamento de Sanidad y Servicios) y, en
los dems pases, rene todas las condiciones expuestas en la norma IEC 60825-1 para productos lser de
Clase I (1).
Los productos lser de Clase I no se consideran peligrosos. La impresora contiene en su interior un lser de
Clase IIIb (3b) de arseniuro de galio de funcionamiento nominal a 5 milivatios en una longitud de onda de 770 a
795 nanmetros. El sistema lser y la impresora estn diseados de forma que ninguna persona pueda verse
afectada por ningn tipo de radiacin lser superior al nivel de la Clase I durante su uso normal, el
mantenimiento realizado por el usuario o cualquier otra situacin de servicio tcnico.
Declarao sobre Laser

A impressora est certificada nos E.U.A. em conformidade com os requisitos da regulamentao DHHS 21 CFR
Subcaptulo J para a Classe I (1) de produtos laser. Em outros locais, est certificada como um produto laser da
Classe I, em conformidade com os requisitos da norma IEC 60825-1.
Os produtos laser da Classe I no so considerados perigosos. Internamente, a impressora contm um produto

laser da Classe IIIb (3b), designado laser de arseneto de potssio, de 5 milliwatts ,operando numa faixa de
comprimento de onda entre 770 e 795 nanmetros. O sistema e a impressora laser foram concebidos de forma
a nunca existir qualquer possiblidade de acesso humano a radiao laser superior a um nvel de Classe I
durante a operao normal, a manuteno feita pelo utilizador ou condies de assistncia prescritas.
Laserinformatie
De printer voldoet aan de eisen die gesteld worden aan een laserprodukt van klasse I. Voor de Verenigde Staten
zijn deze eisen vastgelegd in DHHS 21 CFR Subchapter J, voor andere landen in IEC 60825-1.
Laserprodukten van klasse I worden niet als ongevaarlijk aangemerkt. De printer is voorzien van een laser van
klasse IIIb (3b), dat wil zeggen een gallium arsenide-laser van 5 milliwatt met een golflengte van 770-795
nanometer. Het lasergedeelte en de printer zijn zo ontworpen dat bij normaal gebruik, bij onderhoud of reparatie
conform de voorschriften, nooit blootstelling mogelijk is aan laserstraling boven een niveau zoals
voorgeschreven is voor klasse 1.
Lasermeddelelse
Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825-1.
Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der
nominelt er en 5 milliwatt galliumarsenid laser, som arbejder p blgelngdeomrdet 770-795 nanometer.
Lasersystemet og printeren er udformet sledes, at mennesker aldrig udsttes for en laserstrling over Klasse
I-niveau ved normal drift, brugervedligeholdelse eller obligatoriske servicebetingelser.
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Laserilmoitus
Tm tulostin on sertifioitu Yhdysvalloissa DHHS 21 CFR Subchapter J -standardin mukaiseksi luokan I (1) -
lasertuotteeksi ja muualla IEC 60825-1 -standardin mukaiseksi luokan I lasertuotteeksi.
Luokan I lasertuotteita ei pidet haitallisina. Tulostimen sisll on luokan IIIb (3b) laser, joka on nimellisteholtaan
5 mW:n galliumarsenidilaser ja toimii 770 - 795 nanometrin aallonpituuksilla. Laserjrjestelm ja tulostin ovat
rakenteeltaan sellaisia, ett kyttj ei joudu alttiiksi luokkaa 1 suuremmalle steilylle normaalin kytn,
yllpidon tai huollon aikana.
Huomautus laserlaitteesta
Tm kirjoitin on Yhdysvalloissa luokan I (1) laserlaitteiden DHHS 21 CFR Subchapter J -mrityksen mukainen
ja muualla luokan I laserlaitteiden IEC 60825-1 -mrityksen mukainen.
Luokan I laserlaitteiden ei katsota olevan vaarallisia kyttjlle. Kirjoittimessa on sisinen luokan IIIb (3b) 5
milliwatin galliumarsenidilaser, joka toimii aaltoalueella 770 - 795 nanometri. Laserjrjestelm ja kirjoitin on
suunniteltu siten, ett kyttj ei altistu luokan I mrityksi voimakkaammalle steilylle kirjoittimen normaalin
toiminnan, kyttjn tekemien huoltotoimien tai muiden huoltotoimien yhteydess.
VARO! Avattaessa ja suojalukitus ohitettaessa olet alttiina nkymttmlle lasersteilylle. l katso

steeseen.
VARNING! Osynlig laserstrlning nr denna del r ppnad och sprren r urkopplad. Betrakta ej strlen.
Laser-notis
Denna skrivare r i USA certifierad att motsvara kraven i DHHS 21 CFR, underparagraf J fr laserprodukter av
Klass I (1). I andra lnder uppfyller skrivaren kraven fr laserprodukter av Klass I enligt kraven i IEC 60825-1.
Laserprodukter i Klass I anses ej hlsovdliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som bestr av
en laserenhet av gallium-arsenid p 5 milliwatt som arbetar i vglngdsomrdet 770-795 nanometer.
Lasersystemet och skrivaren r utformade s att det aldrig finns risk fr att ngon person utstts fr
laserstrlning ver Klass I-niv vid normal anvndning, underhll som utfrs av anvndaren eller annan
freskriven servicetgrd.
Laser-melding
Skriveren er godkjent i USA etter kravene i DHHS 21 CFR, underkapittel J, for klasse I (1) laserprodukter, og er
i andre land godkjent som et Klasse I-laserprodukt i samsvar med kravene i IEC 60825-1.
Klasse I-laserprodukter er ikke betrakte som farlige. Skriveren inneholder internt en klasse IIIb (3b)-laser, som
bestr av en gallium-arsenlaserenhet som avgir strling i blgelengdeomrdet 770-795 nanometer.
Lasersystemet og skriveren er utformet slik at personer aldri utsettes for laserstrling ut over klasse I-niv under
vanlig bruk, vedlikehold som utfres av brukeren, eller foreskrevne serviceoperasjoner.
Notices and safety information xxiii

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Avs sobre el Lser

Segons ha estat certificat als Estats Units, aquesta impressora compleix els requisits de DHHS 21 CFR, apartat
J, pels productes lser de classe I (1), i segons ha estat certificat en altres llocs, s un producte lser de classe
I que compleix els requisits dIEC 60825-1.
Els productes lser de classe I no es consideren perillosos. Aquesta impressora cont un lser de classe IIIb
(3b) darsenir de gal.li, nominalment de 5 mil.liwats, i funciona a la regi de longitud dona de 770-795
nanmetres. El sistema lser i la impressora han sigut concebuts de manera que mai hi hagi exposici a la
radiaci lser per sobre dun nivell de classe I durant una operaci normal, durant les tasques de manteniment
dusuari ni durant els serveis que satisfacin les condicions prescrites.
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Notices and safety information xxv

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xxvi Service Manual

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Safety information
The safety of this product is based on testing and approvals of the original design and specific
components. The manufacturer is not responsible for safety in the event of use of unauthorized
replacement parts.
The maintenance information for this product has been prepared for use by a professional service person
and is not intended to be used by others.
There may be an increased risk of electric shock and personal injury during disassembly and servicing of
this product. Professional service personnel should understand this and take necessary precautions.
CAUTION: When you see this symbol, there is a danger from hazardous voltage in the area of the
product where you are working. Unplug the product before you begin, or use caution if the product
must receive power in order to perform the task.
Consignes de scurit
La scurit de ce produit repose sur des tests et des
agrations portant sur sa conception d'origine et sur des composants particuliers. Le fabricant n'assume
aucune responsabilit concernant la scurit en cas d'utilisation de pices de rechange non agres.
Les consignes d'entretien et de rparation de ce produit s'adressent uniquement un personnel de
maintenance qualifi.
Le dmontage et l'entretien de ce produit pouvant prsenter certains risques lectriques, le personnel
d'entretien qualifi devra prendre toutes les prcautions ncessaires.
ATTENTION : Ce symbole indique la prsence d'une tension dangereuse dans la partie du
produit sur laquelle vous travaillez. Dbranchez le produit avant de commencer ou faites preuve
de vigilance si l'excution de la tche exige que le produit reste sous tension.
Norme di sicurezza
La sicurezza del prodotto si basa sui test e sull'approvazione del progetto originale e dei componenti
specifici. Il produttore non responsabile per la sicurezza in caso di sostituzione non autorizzata delle
parti.
Le informazioni riguardanti la manutenzione di questo prodotto sono indirizzate soltanto al personale di
assistenza autorizzato.
Durante lo smontaggio e la manutenzione di questo prodotto,
il rischio di subire scosse elettriche e danni alla persona pi elevato. Il personale di assistenza
autorizzato deve, quindi, adottare le precauzioni necessarie.
ATTENZIONE: Questo simbolo indica la presenza di tensione pericolosa nell'area del prodotto.
Scollegare il prodotto prima di iniziare o usare cautela se il prodotto deve essere alimentato per
eseguire l'intervento.
Safety information xxvii

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Sicherheitshinweise
Die Sicherheit dieses Produkts basiert auf Tests und Zulassungen des ursprnglichen Modells und
bestimmter Bauteile. Bei Verwendung nicht genehmigter Ersatzteile wird vom Hersteller keine
Verantwortung oder Haftung fr die Sicherheit bernommen.
Die Wartungsinformationen fr dieses Produkt sind ausschlielich fr die Verwendung durch einen
Wartungsfachmann bestimmt.
Whrend des Auseinandernehmens und der Wartung des Gerts besteht ein zustzliches Risiko eines
elektrischen Schlags und krperlicher Verletzung. Das zustndige Fachpersonal sollte entsprechende
Vorsichtsmanahmen treffen.
ACHTUNG: Dieses Symbol weist auf eine gefhrliche elektrische Spannung hin, die in diesem
Bereich des Produkts auftreten kann. Ziehen Sie vor den Arbeiten am Gert den Netzstecker des
Gerts, bzw. arbeiten Sie mit groer Vorsicht, wenn das Produkt fr die Ausfhrung der Arbeiten
an den Strom angeschlossen sein mu.
Pautas de Seguridad
La seguridad de este producto se basa en pruebas y aprobaciones del diseo original y componentes
especficos. El fabricante no es responsable de la seguridad en caso de uso de piezas de repuesto no
autorizadas.
La informacin sobre el mantenimiento de este producto est dirigida exclusivamente al personal
cualificado de mantenimiento.
Existe mayor riesgo de descarga elctrica y de daos personales durante el desmontaje y la reparacin de
la mquina. El personal cualificado debe ser consciente de este peligro y tomar las precauciones
necesarias.
PRECAUCIN: este smbolo indica que el voltaje de la parte del equipo con la que est
trabajando es peligroso. Antes de empezar, desenchufe el equipo o tenga cuidado si, para
trabajar con l, debe conectarlo.
Informaes de Segurana
A segurana deste produto baseia-se em testes e aprovaes do modelo original e de componentes
especficos. O fabricante no responsvel pela segunrana, no caso de uso de peas de substituio
no autorizadas.
As informaes de segurana relativas a este produto destinam-se a profissionais destes servios e no
devem ser utilizadas por outras pessoas.
Risco de choques elctricos e ferimentos graves durante a desmontagem e manuteno deste produto.
Os profissionais destes servios devem estar avisados deste facto e tomar os cuidados necessrios.
CUIDADO: Quando vir este smbolo, existe a possvel presena de uma potencial tenso
perigosa na zona do produto em que est a trabalhar. Antes de comear, desligue o produto da
tomada elctrica ou seja cuidadoso caso o produto tenha de estar ligado corrente elctrica para
realizar a tarefa necessria.
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Informaci de Seguretat
La seguretat d'aquest producte es basa en l'avaluaci i aprovaci del disseny original i els components
especfics.
El fabricant no es fa responsable de les qestions de
seguretat si s'utilitzen peces de recanvi no autoritzades.
La informaci pel manteniment daquest producte est orientada exclusivament a professionals i no est
destinada
a ning que no ho sigui.
El risc de xoc elctric i de danys personals pot augmentar durant el procs de desmuntatge i de servei
daquest producte. El personal professional ha destar-ne assabentat i prendre
les mesures convenients.
PRECAUCI: aquest smbol indica que el voltatge de la part de l'equip amb la qual esteu
treballant s perills. Abans de comenar, desendolleu l'equip o extremeu les precaucions si, per
treballar amb l'equip, l'heu de connectar.
Safety information xxix

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Preface
This manual contains maintenance procedures for service personnel. It is divided into the following chapters:
1. General information contains a general description of the printer and the maintenance approach used to
repair it. Special tools and test equipment, as well as general environmental and safety instructions, are
discussed.
2. Diagnostic information contains an error indicator table, symptom tables, and service checks used to
isolate failing field replaceable units (FRUs).
3. Diagnostic aids contains tests and checks used to locate or repeat symptoms of printer problems.
4. Repair information provides instructions for making printer adjustments and removing and installing
FRUs.
5. Connector locations uses illustrations to identify the connector locations and test points on the printer.
6. Preventive maintenance contains the lubrication specifications and recommendations to prevent
problems.
7. Parts catalog contains illustrations and part numbers for individual FRUs.
Appendix A contains service tips and information.
Appendix B contains representative print samples.
Conventions
Note: A note provides additional information.
Warning: A warning identifies something that might damage the product hardware or software.
There are several types of caution statements:
CAUTION
A caution identifies something that might cause a servicer harm.
CAUTION
This type of caution indicates there is a danger from hazardous voltage in the area of the
product where you are working. Unplug the product before you begin, or use caution if the
product must receive power in order to perform the task.
CAUTION
This type of caution indicates a hot surface.
CAUTION
This type of caution indicates a tipping hazard.
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1. General information
The Lexmark X940e and X945e are color laser MFPs that provide print, copy, scan, and fax functions. All
information in this service manual pertains to both models unless explicitly noted.
Printer technology
Color laser
Processor
1.25 GHz
Memory
Standard: 512 MB
Maximum: 1024 MB
Hard Drive: 80 GB
Acoustics
All measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Mode Sound pressure level (dBA) Sound power level (Bels)

Printing 52 6.9
Copying 53 7.2
Scanning 54 7.0
Standby mode 32
Environment
Specified operating environment

Operating temperature 15.6 C to 32.2 C (6o to 90F
Relative humidity 8% to 80%
Altitude 2,500 meters (8,200 feet)
Connectivity
Standard - USB and internet
Optional - parallel and serial
Size and weight without finisher
Size: H x W x D 42 x 27 x 25 in. (1153 x 660 x 810 mm)

Weight: 383 lb. (174 kg)
Specifications
Scanner
Scanner type White Xe lamp
Scan Technology CCD
General information 1-1

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Scanner
Number of light sources 1
Color bit depth 24
Maximum optical resolution 600 x 600
Scan area - flatbed 297 x 432 mm
Scanner ADF
Type C-path (duplexing)
Optical resolution ADF (mono) Maximum 600 x 600 dpi
Optical resolution ADF (color) Maximum 600 x 300 dpi
Document capacity 75 sheets (80 g/m2) bond
Media weight Maximum 32 lb (128g/m2)
Media weight Minimum 16 lb (38 g/m2) (50 g/m2 for duplex mode)
Speed - maximum Mono: up to 45 SPM
(Letter/A4 long-edge fed) Color: up to 45 SPM
Scan area - ADF Maximum 11.7 x 17 inches (297 x 432 mm)
Minimum 5.5 x 8.25 inches (139.7 x 210 mm)
Enlargement/reduction capability 25 to 400%
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Printer overview
CAUTION: Do not set up this product or make any electrical or cabling connections, such as the
power cord or options and features, during a lightning storm.
Basic model
The following illustration shows a printer with its base features.

Operator
ADF
panel
Duplex unit
Multipurpose
feeder
(MPF)
Tray 3 and tray 4

850+1150 sheet dual
input tray (TTM)
Tray 1 and tray 2
(500 sheet trays)

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Configured model
The following illustration shows a fully configured printer. Items denoted with an asterisk (*) are options.
Operator
ADF
panel
Duplex unit
Bridge unit*
(Used in conjunction
with finisher)
Multipurpose
feeder
(MPF)
Finisher*
Tray 3 and tray 4

850+1150 sheet dual
input tray (TTM)
Tray 1 and tray 2
(500 sheet trays)
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Printer theory
Media transport
Media transport path
Media is supplied from the MPF, tray 1, 2, 3 or 4, and is transported to the printer along the media transport path
shown below.
MPF Tray 1 Tray 2 Tray 3 Tray 4
MPF pick roll Pick roll Pick roll Pick roll Pick roll
MPF Transport Roll ASM Separation roll Separation roll Separation roll Separation roll
Feed roll Feed roll Feed roll Feed roll
Media feed Media feed Media feed Media feed
MPF ASM unit ASM unit ASM unit ASM unit ASM
Media transport roll ASM
Registration roll ASM
2nd Transfer roll ASM
Transfer belt
Heat roll
Pressure belt
Fuser unit ASM
Fuser media
exit roll assembly
Standard
media exit
Duplex media transport roll ASM

Standard media exit roll assembly
Print exit

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MFP paper path rolls

Bridge unit assembly
(included with finisher)
Bridge unit bin exit ADF and Scanner Upper media
roll assembly Finisher media entrance transport roll assembly
roll assembly
Upper media exit
roll assembly
Standard media exit
roll assembly
Buffer roll assembly

Fuser exit Media eject
roll assembly roll assembly
Duplex media Fuser

Lower media exit
transport roll 2nd transfer roll assembly
assembly roll assembly
Booklet media
MPF Registration transport roll assembly
roll assembly
MPF pick roll
Booklet media
Media transport roll assembly Tray 1 entrance roll assembly
Booklet maker unit
Tray module transport (optional) Booklet media
roll assembly Tray 2 exit roll assembly
Tray 4 transport roll assembly Booklet folding
Tray 4 Finisher
Tray 3 roll assembly
(optional)
Pick roll
Feed roll
Tray 2
Separation roll TTM
1TM (optional)
Tray 2
Tray 3
3TM (optional)
Tray module transport Tray 4
roll assembly
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MFP sensors
ADF and Scanner
Sensor (bridge
unit media exit) Sensor (diverter gate)
Sensor (finisher Sensor (upper

media entrance) media exit)
Sensor (standard Sensor (upper

bin media full) media bin full)
Sensor (lower
Sensor (fuser exit) media exit)
Sensor (media on belt) Sensor (bridge unit

media entrance) Sensor (buffer path)
Sensor (duplex wait) Fuser Sensor (compiler
Sensor (registration) media in)
MPF Sensor (booklet
media entrance)
Sensor (tray 1 feed out) Tray 1
Booklet maker unit
Sensor (booklet
Tray 2 (optional) media exit)
Sensor (tray 2 feed out)
Sensor (tray 3 feed out) Finisher

Tray 4 (optional)
Tray 3
Tray 2
TTM
1TM (optional)
Tray 2
Tray 3
Tray 4
3TM (optional)
Functions of main components
Media tray assembly

Media feed unit assembly
MPF
Xerographics
Transfer
Fuser
Drive
Electrical components and rolls
Media tray assembly
It is necessary to adjust the media tray rear guide and media tray end guide of the media tray assembly to match
the media size.

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Rear media guide
The rear media tray guide assembly can be adjusted to different media sizes by moving it to the front or rear. The
rear guide come into contact with the media and hold it in position.
End guide
The media tray assembly is designed so it can adapt to the media length in the media feed direction by moving the
end guide to the left or right.
Bottom plate
The force pushing up the bottom plate is transmitted by the driving force of the motor on the media feed unit
assembly. The bottom plate is pushed up by the rotation of the lift up shaft, which causes the supplied media to
come in contact with the pick roll.
Media tray assembly

Rear media guide
Bottom plate
End guide
Detection of media size
The media size set for the media tray assembly is transmitted to the switch (media size) by moving these guides.
The media size is detected by the on/off information of these switches.
Since tray 1 and tray 2 are functionally equivalent in terms of the switch (media size), sensor (media out),
sensor (media level) and sensor (pre-feed), only the components of one tray are described here.
The media feed unit assembly is a mechanical unit supplying media from the media tray assembly to the printer.
The driving force, from the media feed lift motor on the media feed unit assembly, is transmitted to the three media
feed rolls to feed media.
When the pick roll picks up media, the remaining media decreases, and the actuator of the sensor (media level)
lowers accordingly. When the sensor (media level) detects the lowering, the media feed lift motor is activated to lift
the lift up shaft and the bottom plate accordingly. Thus, the remaining media is ready to be fed.
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Media feed/lift motor
This motor is activated to feed media and to lift the bottom plate. When feeding media, it rotates forward to drive
the pick roll. When lifting the bottom plate, it rotates reversely to drive the tray module gears to lift the lift up
shaft.
Switch (media size)
This switch (media size) sets the size of media supplied from each media tray assembly. A signal indicating the
media size is transmitted as a voltage to the printer engine card assembly.
Sensor (media out)
If media runs out in a media tray assembly, the actuator lowers and the actuator flag, unlocks the sensing area
of the sensor (media out). The sensor light is transmitted. When the sensing area is blocked (media is present),
the signal is off.
Sensor (media level)
This sensor detects by the actuator position whether media in the media tray assembly is lifted. When the flag of
the actuator unblocks the sensing area of the sensor (media level), the sensor detects that the media has been
lifted.
Sensor (feed-out)
This sensor detects the media just after it is fed from the media feed unit. When the flag of the actuator unblocks
the sensing area of the sensor (feed-out), the sensor detects that the media is present. The sensor (feed-out) is
also used as a relay sensor along the media path up to the sensor (registration) in order for the engine to
monitor media location.
Media feed lift motor
Sensor
(media level)
Sensor
(media out)
Media feed unit asm
Switch
(media size)
Front
Tray asm
Multi-purpose feeder (MPF)

7510
The MPF is a mechanical unit suppling media to the printer. The driving force from the MPF/transport drive
motor is transmitted to the MPF feed roll to feed media.
MPF feed roll
The MPF feed rolls feed media set on the MPF and into the printer.
MPF pick solenoid
The MPF pick solenoid transmits the driving force from the MPF/transport drive to the MPF feed rolls.
Sensor (MPF media out)
The sensor (MPF media out) detects whether media is present on the MPF.
Sensor (MPF media width)
The MPF side guides detects the width (length in the main scanning direction) of media on the MPF.
MPF pick solenoid
MPF pick rolls
Sensor (MPF media width)
Sensor (MPF media out)
Media size
The following table details the standard paper and envelope sizes supported by the Lexmark X945e MFPs and
options.
Media Width Length

A4 210 mm 297 mm
A5 148 mm 210 mm
A3 297 mm 420 mm
JIS B5 182 mm 257 mm
JIS B4 257 mm 364 mm
Letter 8.5 inches 11 inches
Tabloid 11 inches 17 inches
Legal 8.5 inches 14 inches
Executive 7.25 inches 10.5 inches
Folio 8.5 inches 13 inches
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Media Width Length

Statement 5.5 inches 8.5 inches
Universal 140 to 297 mm 98.4 to 432 mm
5.5 to 11.7 inches 3.9 to 17 inches
MPF only 105 to 305 mm 148 to 482 mm
4.1 to 12 inches 5.8 to 19 inches
7 3/4 Envelope 98.4 mm 190.5 mm
3.875 inches 7.5 inches
10 Envelope 104.8 mm 241.3 mm
DL Envelope 110 mm 220 mm
CS Envelope 162 mm 229 mm
Other Envelope 89 mm to 297 mm 98.4 to 431 mm
3.5 to 11.7 inches 3.8 to 17 inches
Transparencies (Letter and A4) 8.5 inches 11 inches
210 mm 297 mm
Registration
Sensor (registration)
The sensor (registration) is located just before the registration roll assembly can detect whether media exists in
the registration path.
Sensor (transparency detect)
This sensor is used to detect transparency media in order to automatically adjust feed speed, charge biases and
fuser temperatures.
Registration clutch
The registration clutch transmits the drive force of the K developer/transport drive motor to the registration roll
assembly.
Media transport roll assembly
The media transport roll assembly feeds paper from tray 2, tray 3 and tray 4 toward the registration roll
assembly.
Registration roll assembly

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The registration roll assembly feeds the media at the precise moment to ensure that printed images are
precisely placed. The registration roll assembly feeds media from all trays to the transfer belt.
Registration
clutch Sensor
(transparency detect)
Sensor
(registration)
Media transport roll assembly
Transfer
1st transfer rolls (C,M,Y,K)

Sensor (CMY transfer
roll retract HP) Transfer belt
drive motor
Transfer belt
cleaning assembly
CMY transfer roll
retract motor assembly
Transfer belt
steering motor
Transfer belt drive motor assembly
This motor is used to rotate the transfer belt.
Transfer belt cleaning assembly
This assembly is used to remove residual toner images from the transfer belt after 2nd transfer and before the
next print cycle.
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Transfer belt unit assembly
The transfer belt unit assembly contains the four 1st transfer rolls; these 1st transfer rolls are referred to as the
CMYK transfer rolls. The CMYK transfer rolls are positively charged to remove the developed toner image from
the four drums. The negatively charged toner image is attracted by positive charges on the surface of the
transfer belt. Thus, the toner image is transferred from the drum surface to the transfer belt surface. During black
(K) only, operation the CMY transfer rolls are retracted to reduce wear on the transfer belt surface and CMY
drums.
Transfer belt steering motor
This motor is used to ensure that the transfer belt is properly tracking. If the transfer belt starts to track off-center
then the transfer belt steering motor will activate to keep the transfer belt centered and tracking properly.
2nd transfer roll assembly
The 2nd transfer roll assembly applies positive charges to the rear surface of the media when the media passes
between the 2nd transfer roll assembly and the transfer belt. The negatively charged toner image is attracted by
positive charges on the surface of the media. Thus, the toner image is transferred from the transfer belt surface
to the media surface.
2nd transfer roll retract motor
The 2nd transfer roll retract motor is used to retract the 2nd transfer roll assembly when printing processes are
not occurring.

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Sensor (2nd transfer roll HP)
The sensor (2nd transfer roll HP) is used to detect the home position of the 2nd transfer roll assembly.
Transfer belt
Sensor (2nd transfer

roll retract HP)
2nd transfer
roll assembly 2nd transfer roll
retract motor
Printhead assembly
The printhead scans the four drum surface with four laser beams. It consists of four components: laser diode
(LD) card assembly, printhead motor, polygon mirror, and four start of scan card assemblies.
1. LD card assembly generates a laser beam with the four LDs. The beam is turned on or off according to
a print data signal. The printhead contains 4 LD card assemblies for the colors CMY & K.
2. Printhead motor/polygon mirror the polygon mirror is mounted to the shaft of the printhead motor, and is
rotated at a high speed by the printhead motor. The mirror rotation shifts the incidence and reflection
angles of a laser beam to scan the laser beam in the drum axial direction. The laser beam reaches the
polygon mirror as it passes through multiple lenses, mirrors, and windows. The laser beam then arrives at
the drum surface.
3. SOS card assembly when a laser beam hits the SOS sensor on the SOS card assembly, the beam is
converted to an electrical signal (SOS signal), and detects the initial position where a scan starts on each
line.
When a laser beam is scanned across the drum surface from one end to the other while turning on and off the
beam, one line of latent image is created. If the scanning by the laser beam is repeated while rotating the drum,
a two-dimensional image is created. The resolution in the scanning direction (from right to left) is determined by
the rotational speed of the printhead motor, depending on how quickly the laser is adjusted. The resolution in the
process direction (from top to bottom) is determined by the rotational speed of the printhead motor. (The higher
the scanning speed becomes, the sooner the scanning of the next row can be started.)
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Conceptual diagram of an image created by scanning
Printhead

7510
Y Laser Path
Y drum
Sensor
Polygon Mirror (Y start of scan)
M Laser Path
M drum
Polygon Mirror
Sensor
(M start of scan)
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C drum
C Laser Path
Sensor
(C start of scan)
Polygon Mirror
K drum
K Laser Path
Sensor
(K start of scan)
Polygon Mirror
Printhead shutter
The printhead shutter tightly covers the slit glass through which laser beams from the printhead pass to write the
four drums. To prevent the seal glass from becoming dirty, the shutter stays closed except when laser beams
are written onto the drums.
The printhead shutter motor assembly is used to prevent contamination from obstructing the printhead slit
glasses. The printhead shutters for yellow, magenta, cyan and black are opened or closed simultaneously by the
printhead shutter motor assembly.

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Fuser
Fuser cooling fan
Heat roll
Sensor (fuser exit)
Pressure
belt
Thumb
screws
Heat roll
The heat roll is a hollow metal tube with a coated surface. This tube is heated by the inner heater lamp. The heat
is applied to the media passing between the heat roll and pressure roll, fusing the toner on the media.
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Pressure belt
The pressure belt is used to apply pressure to the media surface for fusing. Pressure is applied to the media
between the pressure belt and heat roll, pressing the melted toner against the media.
Heater lamps
Rear
thermister
Thermistat
Front
thermister
Heater lamp
The heater lamp is a quartz glass tube containing a heater coil. A terminal is mounted to the end of the heater
rod via a harness. Two heater lamps are used: the main heater lamp to heat the entire heat roll, and the sub
heater lamp to heat the central portion of the heat roll.
Thermostat
If the heat roll temperature exceeds the preset temperature, the thermostat cuts off the circuits of the main
heater lamp and sub heater lamp.
Front thermistor
The front thermistor monitors the surface temperature of the media-feed portion of the heat roll to control on/off
of the main heater lamp and sub heater lamp.
Rear thermistor
The rear thermistor monitors the surface temperature at the rear side of the heat roll to switch the heater lamp to
on.
Fuser exit sensor
The fuser exit sensor detects the arrival of media at the detection point in the exit area of the fuser, and also
detects the ejection of media from this point.
Exit
Standard media
exit roll assembly
Standard media
exit shift motor Sensor
(standard bin full)
The standard media exit ejects printed media from the printer to the standard bin 1.

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Standard media exit roll assembly
The media exit roll assembly feeds printed media from the fuser to the standard bin.
Sensor (standard bin full)
The sensor (standard bin full) detects whether the standard bin is full by moving the actuator up and down.
Standard media exit shift motor
The standard media exit shift motor allows the standard media exit roll assembly to shift back and forth to perform
off-set sorting.
Duplex diverter gate
The duplex diverter gate switches the media transport path. When the duplex diverter gate is lifted, media is fed
to the standard bin. When it is lowered, media is fed to the duplex.
Inverter
forward
clutch Standard media exit
roll assembly
Inverter
reverse
clutch
Duplex
diverter gate
Duplex
drive
motor Duplex diverter
solenoid
Switch (duplex left

door interlock)
Duplex media
transport roll assembly Sensor
(duplex wait)
Drive
K developer/transport drive motor assembly
The K developer/transport drive motor is a DC motor that drives the K developer unit assembly, registration roll,
2nd transfer roll, fuser and standard media exit rolls.
MPF/transport drive motor
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The MPF/transport drive motor is a stepper motor that drives the MPF unit assembly and media transport roll.
K developer/transport
drive motor assembly
MPF/transport
drive motor
CMYK PC cartridge drive motor assembly
The CMYK PC cartridge drive motor assembly uses dual DC brushless motors that drive the four drums in the
four PC cartridges.
K drive motor
CMY drive motor

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CMY developer drive motor assembly
The CMY developer drive motor assembly uses a DC brushless motor to drive the three color developer unit
assemblies.
K developer clutch
This clutch is used to engage the K developer unit assembly and is driven by the K-developer transfer drive
motor assembly.
K developer
clutch
CMY developer drive

motor assembly
CMYK toner add motor assembly

Y toner add motor
M toner add motor
C toner add motor
K toner add motor
Y toner add assembly
M toner add assembly

C toner add assembly
K toner add assembly
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The CMYK toner add motor assembly consists of 4 separate DC motors. Each color of toner has its own motor
that is used to rotate the toner auger inside the toner cartridge and drive the auger inside the toner add
assembly.
Waste toner agitator motor assembly
Waste toner agitator

motor assembly
Switch (waste toner

cartridge interlock)
Sensor (waste toner
cartridge full)
The waste toner agitator motor assembly is used to rotate an auger inside the waste toner cartridge in order to
distribute collected waste toner evenly to prevent spillage and overflow.
Electrical components and controller
Switch (main power)
Turning on/off the switch, power supplies/cuts off the main power of the printer.
Finisher AC output
Supplies power to the finisher from the AC drive card assembly.
Switch (printer front door interlock) and switch (printer left door interlock)
The switch is a safety switch to cut off a 24 VDC power supply from the LVPS card assembly to the high volt
power supply (HVPS) card assembly, printer engine card assembly and to the dual motor assembly, while the
printer front door assembly and the printer left door assembly are open.
Switch (printer left lower door interlock)
The switch (left lower door interlock) detects open or close of the printer left lower door assembly.
Fuser cooling fan
The fuser cooling fan discharges air from the printer to prevent excessive temperature increase.
AC drive card assembly
The AC drive card assembly accepts the main source voltage and distributes it to secondary power supplies and
circuit boards. It also contains the fuser relay to feed/cut off AC power to the heater lamps of the fuser unit
assembly.

7510
5V LVPS card assembly
The LVPS card assembly generates low voltages 5V for logic circuits, 5 V for laser diodes from AC power.
The LVPS card assembly generates 24 V for motors/clutches from AC power.
CMYK transfer roll HVPS card assembly
The CMYK transfer roll HVPS card assembly generates AC power and feeds it to the CMYK transfer rolls inside
the transfer belt unit assembly.
Developer roll HVPS card assembly
The HVPS card assembly generates AC power and feeds it to the four developer rolls, the transfer belt unit
assembly and the 2nd transfer roll assembly
Charge roll HVPS card assembly
The HVPS card assembly generates AC power and feeds it to the four charge rolls.
Charge roll HVPS

card assembly
CMYK transfer
roll HVPS
card assembly
Developer roll
HVPS card assembly
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Upper printer engine card assembly
The upper printer engine card assembly controls printing operation based on the communication with the RIP
card assembly and optional peripherals. It also controls toner dispense, erase lamps and fuser control.
Lower printer engine card assembly
The lower printer engine card assembly controls printing operation based on the communication with the RIP
card assembly and on sensor/switch information. It also controls many of the drive motors, clutches and
solenoids.
RIP card assembly
The RIP card assembly connected to the printer engine card assembly controls the entire system as well as the
printhead operations.
RIP card
cooling fan
RIP card
Assembly
Fuser
Laser diode cooling fan
card assembly
Rear upper
cooling fan
Upper printer
engine card 24V LVPS
assembly cooling fan
AC drive
card Assembly
Transfer belt
drive motor
cooling fan
Rear lower
cooling fan
Lower printer
engine card
assembly
Rear

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Control
Media size control
Media tray assembly feeding
The following table gives the states (on/off) of the switches on the switch (media size), corresponding to the
media sizes of the media tray assembly.
Note: The switches on the switch (media size) are denoted by S/W2, S/W4, S/W3, S/W5, and S/W1
respectively from the left side.
Digital
Analog switch
Media size switch
S/W1 S/W2 S/W3 S/W4 S/W5

No media tray assembly Off Off Off Off Off
5.5" X 8.5"SEF/A5 SEF Off Off On Off Off
B5 SEF Off Off On On On
8.5" X 13"SEF Off On Off On Off
8.5" X 14"SEF Off On Off On On
A4 SEF Off On On Off Off
8.5" X 11"SEF Off On On Off On
A4 LEF On Off On Off Off
A3 SEF On Off On On Off
B5 LEF/executive LEF On On Off Off On
8K SEF(TFX/GCO) On On Off On Off
B4 SEF On On Off On On
8.5" X 11"LEF On On On Off Off
16K LEF(TFX/GCO) On On On Off On
11" X 17"LEF On On On On On
Printhead control
Rotation of printhead motor
The on/off control of the printhead motor is performed according to the mode of operation as shown below.
Operation mode PRINTHEAD motor on/off

Standby mode Always off
Print mode Turns on upon receiving the signal from the controller,
and turns off after a preset time has passed from the
end of printing. Also turns off if a print command is not
received within 30 seconds from the reception of the
signal.
Sleep mode Always off
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Determination of printhead ready
The printhead goes into ready state after the specified period passes since the reception of the printhead MPA
start signal and the SOS cycle exceeds the reference value.
Printhead reference value
Printhead reference value Description

Ready reference value SOS signal interval (equivalent to 98% or more of the rated RPM of the
printhead motor)
Fail reference value SOS signal interval (less than 98% of the rated rpm of the printhead
motor)
Fuser control
Fuser control method
The on/off control of the main/sub heater lamps is performed based on the fuser control temperature. The fuser
transmits between the five states (warm up, ready, standby, print, and low power) depending on the heat roll
surface temperature or printer conditions.
The fuser temperature control starts when the fuser ready in the AC drive card assembly is turned on after a
preset time period has passed from power on. If a failure occurs, the heater lamps are turned off, the fuser ready
is turned off, and then the fuser temperature control is stopped.
Main/sub heater lamps on/off control
The front and rear thermistors detect the heat roll surface temperature (fuser temperature) to regulate the
temperature at the target control temperature by turning on or off the main/sub heater lamps.
Fuser warm-up
The fuser warm-up starts at the time of power on, interlock open or close, jam reset, or return from the low power
mode, and ends when the ready temperature is attained, when a failure occurs, or when executing diagnosis.

7510
Xerographic process during a print cycle

K toner C toner M toner Y toner
Fuser
Transfer belt
Cleaning roll Transfer belt

K transfer roll C transfer roll M transfer roll Y transfer roll cleaning
assembly
2nd transfer
roll assembly
K C M Y
Registration roll
Printhead
Erase Lamp Cleaning blade

Photo conductor drum
Developer
unit
Charge roll
Sensor (ATC)
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Charge
The Charge Roll places a uniform negative electrostatic charge on the surface of the drum. The drum surface is
made of a photoconductive material that holds an electrical charge as long as the drum remains in darkness.
Light striking the drum discharges the surface charge.
Charge roll HVPS

(-VDC)
(-VDC)
Ground
DRUM
Drum Surface Drum Surface
Photoconductive Image Voltage
Surface -VDC value
Conductive Tube
Ground
0V
The charge roll is a conductive roll that is positioned slightly above the surface of the drum. The HVPS supplies
the charge roll with two voltages; a negative DC charge voltage and an AC discharge voltage that is used for
electrically cleaning the drum.
Charge roll HVPS

(-VDC)
(-VDC)
Ground
DRUM
Photoconductive Image Voltage
Surface -VDC value
Conductive Tube
Ground
0V

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Exposure
The Printhead generates a beam of laser light. Image data received from the RIP card assembly modulates this
beam, turning it on and off according to image information that is received from the host computer and software.
Through the use of a series of rotating and stationary mirrors within the Printhead, the beam scans the negative
charged drum surface. Whenever the print controller sends a command to print a black pixel, the laser switches
on long enough to shine onto the drum at a single pixel point. That point is now discharged and slightly less
negative than the surrounding negative charge. The less negative areas are considered positive. This
discharge/no discharge process creates an invisible, electrostatic image on the surface of the drum. This image
is called a latent image.
Modulated
Laser Beam
Printhead
DRUM

Image Voltage
Laser Beam Laser Beam
Discharge
Level
0V
Invisible Latent Image
Development
The toner contained within the PC Cartridge has a magnetic property that causes it to adhere to the Magnetic
Roll. The Metering Blade spreads the toner into a very thin layer on the Magnetic Roll. Friction between the
Magnetic Roll and the CM Blade generates a small electrical charge that is transferred to the toner.
The surface of the Magnetic Roll is made up of a thin sheet of conductive material. The HVPS supplies the
Magnetic Roll with two voltages: a DC voltage and an AC voltage. The DC voltage is used to transfer toner from
the Magnetic Roll to the surface of the drum. The AC voltage agitates the toner on the Magnetic Roll, making
toner transfer easier.
The Magnetic Roll maintains a negative DC electrical potential. Negative charged areas of the drum have a
lower electrical potential, or higher relative negative value than the Magnetic Roll. Discharged areas of the drum
have a higher electrical potential, or lower relative negative value, than the Magnetic Roll. A discharged point on
the surface of the drum now appears less negative in relation to the negative charge on the Magnetic Roll.
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The toner adhering to the Magnet Roll is always in contact with the drum surface. When a less negative point on
the drum (a discharged area) comes in contact with the more negative charged toner on the Magnet Roll, toner
transfers from the Magnet Roll to that point on the drum. There is now a visible toner image on the drum surface.
The image is called a developed image.
Magnet roll
Augur
Magnetic HVPS
Metering
Roll Blade
Toner
DRUM
-VDC

Image Voltage
Toner at
-VDC Developer
Bias value
Discharge
Level
0V
Visible Developed Image
Transfer
As the paper travels between the 2nd transfer Roll and the transfer belt surface, the Transfer Roll applies a
positive charge to the back of the printing paper. This positive charge transfers the negative charged toner
image from the transfer belt to the top surface of the paper. The toner image is now on the paper and the paper

7510
is now stuck to the transfer belt due to the relative electrical differences between the negative electrical charge
of the inner conductive layer of the drum and the positive electrical charge of the paper.
HVPS
-VDC -VDC DRUM
Transfer roll
Sheet of paper
Cleaning
The Cleaning Blade removes any toner that remains on the drum after the transfer process. The toner that the
Cleaning Blade removes is collected inside the sealed PC Cartridge and reused.
Used Toner
Cleaning Blade -VDC
Charge roll
DRUM
Discharge
At both the start and the end of each individual printer cycle, the erase lamps electrically clean the drum. The
light emitted removes any residual DC charge that was left from the previous print cycle.
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At the beginning of each individual printer cycle, the Printhead scans the surface of the drum, further discharging
any residual DC charge that may be left on the drum.
Erase lamp LED array
DRUM
Ground
Auto density sensing
Image density
sensor assembly
The image density sensor assembly uses a reflection type sensor that detects a pre-placed toner patch and
image on the transfer belt and outputs pulses when the central line of the patch image aligns with the central line
of the detector. The sensor outputs pulses at the timing the patch image passes the sensor. Therefore,
observing changes of intervals at which pulses are output leads to color mis-registration detection. If no color
mis-registration occurs, pulses are output at regular intervals.

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Document scanning
The document scanning section of this machine consists of a scanner that reads a single-sheet document
placed on the platen glass and a document feeder that can transport a multiple-sheet document and flip the
sheets for two-sided scanning.
This ADF employs a constant velocity transport system that scans images by feeding the document at a
constant speed over the specified position (scan position) where the carriage (full/half rate carriage) of the
scanner unit assembly is fixed.
ADF Scan position Platen registration point
Full rate carriage
CCD
Half rate carriage

Sensor (scanner HP)
Document scanning at platen
Shown below is the operational overview of document scanning at the platen.

Half rate carriage
1st mirror 3rd mirror
Exposure lamp
2nd mirror
Lens
CCD
Image
sensor
Rear
Sensor (scanner HP)
Full rate carriage

Scanner drive motor assembly
The full rate carriage and half rate carriage travel to read the document.
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The exposure lamp is installed on the full rate carriage. As the full rate carriage travels, the document on the
platen glass is scanned and exposed with the exposure lamp.
In conjunction with the full rate carriage, the half rate carriage travels half of the stroke of the full rate carriage.
The optical image of the exposed document is reflected by the scanner 1st mirror of the full rate carriage and
directed to the scanner lens via the scanner 2nd mirror and the scanner 3rd mirror of the half rate carriage.
The image data is read with the scanner CCD image sensor assembly.
Document scanning at ADF
Shown below is the document feed path from the ADF.

ADF Feed roll
Sensor (ADF document set)
Sensor (pick roll position HP)
ADF Pick roll
Sensor (ADF sheet through) ADF exit roll assembly
Sensor (document tray length 1)
Sensor (ADF pre-registration)
Sensor (ADF APS 1)
Sensor (ADF APS 2)
Sensor (ADF APS 3)
ADF transport roll assembly
Sensor (ADF registration)
Inverter gate
ADF registration roll assembly
Scan position Sensor (inverter)
Sensor (document
tray length 1)
ADF feed-out roll assembly Sensor (document tray length 2)
A document sheet set in the document tray assembly is fed through the ADF feed roll, ADF pick roll, and ADF
registration roll assembly. The document image is scanned at the scan position, and the document sheet is
ejected through the ADF feed-out roll assembly and the ADF exit roll assembly. For a duplex document sheet,
the image on side 1 is scanned at the scan position and then the document sheet is inverted and fed to the ADF
transport roll assembly again.
Described below is the overview of the steps before document scanning and that of simplex and duplex
document scanning modes.
Setting a document
When a document is set on the document tray assembly and the lead edge is pushed into the tray until it stops,
the ADF document set actuator moves to place the sensor (ADF document set) in the unshielded (unblocked)
state. Then the machine recognizes that the document has been set properly, turning on the document set LED.
Preparation for feed
Pressing the start button with the document set in the document tray will start feeding the document.
First the pick roll moves down and presses the document on the document tray to enable document feed.
The pick roll moves down with the normal rotation of the pick roll position motor assembly and it moves up with
the reverse rotation of the pick roll position motor assembly.
Upon completion of document feed, the pick roll returns to the normal (raised) position.

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Pre-feed
In the pre-feed step, a document sheet is fed from the Feed roll to the ADF transport roll assembly. To correct
the skew, side1 of the document sheet is thrust against the ADF transport roll assembly rotating in the reverse
direction, and side2 is thrust against the ADF transport roll assembly at rest.
With the pick roll at the down position (see Preparation for feed), the ADF feed motor assembly rotates in the
reverse direction (CCW direction) to drive the pick roll and Feed roll. The pick roll feeds the top document sheet
on the document tray toward the Feed roll. The Feed roll nipped by the separation roll feeds the document
sheets (from the pick roll) one by one. When the sensor (ADF sheet through) detects a document sheet, the
machine recognizes that feed of the first document sheet is complete.
When the sensor (ADF pre-registration) detects a document sheet, the ADF feed motor assembly slows down.
As a result, the document sheet stops against the ADF transport roll assembly, correcting the skew.
Feed roll
Pre-registration
In the pre-registration step, the document sheet (fed to the ADF transport roll assembly in the pre-feed step) is
fed to the ADF registration roll assembly, and then the lead edge of the document sheet is fed from the ADF
registration roll assembly, to the scan feed reference position (Wait Position) located upstream from the scan
position, where the document stops. Thus, registration of the lead edge of the document is performed.
When the document sheet is fed to the ADF transport roll assembly, the ADF feed motor assembly changes its
rotational direction to the normal direction (CW direction) to drive the ADF transport roll assembly. The ADF
transport roll assembly feeds the document sheet toward the ADF registration roll assembly. When the sensor
(ADF pre-registration) detects the document sheet, the ADF registration motor rotates in the reverse direction
(CCW direction) to drive the ADF registration roll assembly, ADF feed-out roll assembly, and ADF exit roll
assembly. The ADF registration roll assembly feeds the document sheet (fed from the ADF transport roll
assembly) to the scan feed reference position.
When the sensor (ADF registration) detects the document sheet, the ADF feed motor assembly slows down.
From this moment on, the ADF feed motor assembly and ADF registration motor decelerate continuously until
the document stops in the predetermined amount of time. At this point, the document sheet stops with the lead
edge nipped by the ADF registration roll assembly at 15 mm from the top. This is when the document sheet
stops at the scan feed reference position.
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ADF registration roll assembly
Scan control
Scanning of the image illuminated with the exposure lamp of the full rate carriage is controlled by changing the
feed speed according to the copy magnification.
The document sheet stopping at the scan feed reference position is then fed to the scan position when the scan
signal is sent from the main unit of the machine after the predetermined time lapse following the paper detection
at sensor (ADF registration). Upon receipt of the scan signal, the ADF feed motor assembly rotates in the normal
direction (CW direction) to drive the ADF transport roll assembly and the ADF registration motor rotates in the
reverse direction (CCW direction) to drive the ADF registration roll assembly, ADF feed-out roll assembly, and
ADF exit roll assembly. Each motor gradually accelerates up to the specified speed. When the document sheet
passes the scan position at the specified speed, the images on the document sheets are exposed by scanning
with the exposure lamp of the full rate carriage, and are read by the CCD image sensor assembly.
When the predetermined period of time has elapsed since the document sheet ceased to be detected by the
sensor (ADF pre-registration), the ADF feed motor assembly stops.
When the predetermined period of time has elapsed since the document sheet passed through the sensor (ADF
inverter), the ADF registration motor stops.
Inversion
In the inversion step, the document sheet is inverted at the inverter gate and fed to the ADF transport roll
assembly again. By thrusting the document sheet against the ADF transport roll assembly at rest, the skew of
the inverted document sheet is corrected.
This enables scanning of a duplex document.
When the predetermined period of time has elapsed since the document sheet passed the sensor (inverter), the
ADF registration motor starts rotating in the normal direction (CW direction) to drive the ADF exit roll assembly in
the direction opposite to the exit direction. Thus, the document sheet is inverted and fed to the ADF transport roll
assembly again.
When the sensor (ADF pre-registration) detects the document sheet, the ADF registration motor decelerates
until it stops.
The inverter gate is so designed that the document sheet fed toward the exit can pass through it smoothly. When
the trail edge of the document sheet has passed through the inverter gate, it closes the downstream document
feed path. Thus the document sheet is fed over the inverter gate up to the ADF transport roll assembly when fed
backward, thereby inverting the document sheet.

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ADF exit roll assembly
Inverter gate Document
Simplex document
For two simplex document sheets, feed is performed in the following sequence:
1. The first document sheet is fed to the ADF transport roll assembly. (see Pre-feed)
2. The document is fed to the ADF registration roll assembly, and then fed to the scan feed reference
position. (see Pre-registration)
3. The document sheet is fed at the feed speed corresponding to the selected magnification, and the image
on it is scanned with the exposure lamp at the scan position. (see Scan control)
4. As the image is scanned, the document sheet is fed and ejected by the ADF feed-out roll assembly and
ADF exit roll assembly that are driven by the ADF registration motor turning in the reverse direction (CCW
direction).
5. When the trail edge of the first document sheet has passed through the sensor (ADF pre-registration), the
feed of the second document sheet starts.
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2nd documant
1st document
Duplex document
The ADF scans the image on Side 1 (side facing up when set on the tray), inverts the document sheet, scans
the image on Side 2 (side facing down when set on the tray), and then ejects the document sheet while inverting
it.
Therefore, the duplex document sheet is ejected with Side 2 up as with the simplex document sheet.
For two simplex documents, feed is performed in the following sequence.
1. The first document sheet (Side 1) is fed to the ADF transport roll assembly. (see Pre-feed)
2. The document sheet (Side 1) is fed to the ADF registration roll assembly and then fed to the scan feed
reference position. (see Pre-registration)
3. The document sheet (Side 1) is fed at the feed speed corresponding to the selected magnification, and the
image is scanned with the exposure lamp at the scan position. (see Scan control)
4. As the image is scanned, the document (Side 1) is fed by the ADF feed-out roll assembly and ADF exit roll
assembly that are driven by the ADF registration motor rotating in the reverse direction (CCW direction).
When the trail edge of the document has passed through the sensor (inverter), the ADF registration motor
changes its rotational direction to the normal direction (CW direction) to drive the ADF exit roll assembly in
the opposite direction. Thus, the document sheet is inverted and fed to the ADF transport roll assembly
again.
5. When the sensor (ADF pre-registration) detects the lead edge of the document sheet (Side 2), the inverter
solenoid assembly is turned on to release the nipped ADF exit roll assembly and exit pinch roll. If these
rolls are not released, the lead edge of the document sheet (Side 2) reaches the ADF exit roll assembly
before the trail edge of the document sheet (Side 2) leaves the ADF exit roll assembly when the document
sheet (Side 2) is long in the slow scanning direction.
6. The document sheet (Side 2) is fed to the ADF registration roll assembly and then fed to the scan feed
reference position. (see Pre-registration)
7. The document sheet (Side 2) is fed at the feed speed corresponding to the selected magnification, and the
image on it is scanned with the exposure lamp at the scan position. (see Scan control)
8. When the trail edge of the document sheet (Side 2) passes through the sensor (ADF pre-registration), the
inverter solenoid assembly is turned off to nip the ADF exit roll assembly and exit pinch roll.
9. As the image is scanned, the document sheet (Side 2) is fed by the ADF feed-out roll assembly and ADF
exit roll assembly that are driven by the ADF registration motor turning in the reverse direction (CCW
direction). When the trail edge of the document sheet (Side 2) has passed through the sensor (inverter),
the ADF registration motor changes its rotational direction to the normal direction (CW direction) to drive
the ADF exit roll assembly in the opposite direction. Thus, the document sheet (Side 2) is inverted and fed
toward the ADF transport roll assembly again.
10. At the same time, the ADF feed motor assembly rotates in the normal direction (CW direction) to drive the
ADF transport roll assembly, thus feeding the document sheet (Side 1) toward the exit.

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11. When the sensor (ADF pre-registration) detects the lead edge of document sheet (Side 1), the inverter
solenoid assembly is turned on to release the nipped ADF exit roll assembly and exit pinch roll, and the
ADF registration motor decelerates and stops.
12. After the predetermined time, the ADF registration motor starts rotating in the reverse direction (CCW
direction) to drive the ADF registration roll assembly and ADF feed-out roll assembly in the exit direction in
order to feed the document sheet (Side 1).
13. When the trail edge of the document sheet (Side 1) passes the sensor (ADF pre-registration), the inverter
solenoid assembly is turned off to nip the ADF exit roll assembly and exit pinch roll, thereby ejecting the
document sheet with the ADF exit roll assembly.
14. At this timing, the feed of the second document sheet starts.
15. The subsequent steps are the same as those for the first document sheet.
2nd document
1st document (side 2:scan)
2nd document
1st document (side 2:scan)
2nd document
1st document (side1:no scan)
Sensor (ADF 2nd document

pre-registration)
2nd document
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Image data flow

The image date from the document set on the scanner unit assembly or ADF goes through the following
components before it is printed at the Engine section.
Document
Lens
CCD image sensor
Scanner controller card assembly
Scanner
Engine
RIP card assembly
Printhead assembly
PC cartridge assembly (drum)

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Drive torque transfer scheme

ADF feed motor assembly
The rotational force of the ADF feed motor assembly is transferred to each document feeding roll as shown
below.
ADF drive belt
Feed drive rear pulley 14/32/37
Transport roll drive belt Feed/pick drive gear 20T
Transport roll drive Feed/pick drive

gear/pulley 20/50T shaft assembly
Transport roll drive gear 20T Feed roll drive gear 26T
Transport roll assembly Feed roll Pick roll idler gear 36T
Pick roll drive gear 34T
Pick roll
ADF registration motor
The rotational force of the ADF registration motor is transferred to each document feeding roll as shown below.
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Gear layout
Registration roll drive belt
Registration drive
gear/pulley 21/54T
Registration drive belt
Exit/feed-out drive Registration roll

pulley 25/28 drive gear 28T
Exit roll drive belt Feed-out roll assembly Registration roll assembly
Exit roll drive pulley 20T
Exit roll assembly

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Feed/pick drive gear 20T

Feed drive gear/pulley14/32/37T
Transport roll drive Feed roll drive gear 26T

gear pulley 20/50T
Pick roll idler gear 36T
Exit roll drive pulley 20T
Pick roll drive gear 34T
Pick roll
Registration main drive

pulley 21/54T Exit roll assembly
Transport roll drive gear 20T
Registration roll drive pulley 28T
Exit/feed-out drive pulley 25/28
Transport roll assembly
Feed-out roll assembly

Feed roll
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Names and functions of components

The sections below describe the functions of main components of the scanner.
Scanner unit assembly
Sensor (platen length APS 1)
Sensor (platen length APS 2)
The document length in the slow scanning direction is detected by a combination of the two reflector sensors.
Switch (platen interlock)
A switch that detects whether the ADF is open and determines the timing of platen document size detection.
Sensor (ADF angle)
A sensor that detects the angle at which the ADF opens and determines the timing of platen document size
detection.
A stepping motor that drives the full rate carriage and the half rate carriage.
Sensor (scanner HP)
A sensor that detects the HP position of the full rate carriage.
The rear portion of the full rate carriage frame functions as an actuator that shields the sensor (scanner HP) for
detection.
Scanner exposure lamp
A xenon lamp to which the document is exposed.
Exposure lamp PS card assembly
A card that switches on/off the exposure lamp according to the signal from the scanner controller card assembly.
Lens assembly
A kit that consists of a lens used to read the document and a CCD image sensor used to photoelectrically
convert the image data read from the document.
A card that controls the scanner section.
Scanner cooling fan

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A fan that prevents overheating of the scanner controller card assembly and exposure lamp.
Exposure lamp
PS card assembly
(under the carriage)
Sensor (platen
length APS1)
Scanner cooling fan
Sensor (platen
ADF angle length APS2)
actuator assembly
Sensor CCD image

(ADF angle) sensor
Sensor (scanner HP)
Exposure lamp Lens
Switch (platen interlock)
ADF
Sensor (ADF tray length 1)
Sensor (ADF tray length 2)
The document length in the slow scanning direction is detected by a combination of these two sensors.
Sensor (document tray width 1)
The document length in the fast scanning direction is detected by the combination of these three sensors
detecting the position of the tray on which the document is set.
Sensor (ADF document set)
A sensor that detects the presence or absence of a document on the ADF document tray.
(Presence: Beam is unshielded (unblocked). Absence: Beam is shielded (blocked).)
Pick roll position motor assembly
A stepping motor that moves the pick roll vertically.
A sensor that detects the home position of the pick roll.
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ADF Document Set LED
An LED that illuminates when a document is set on the ADF Document Tray.
Switch (ADF left cover interlock)
A switch that detects whether the ADF left cover assembly is open.
ADF controller card assembly
A card that controls the ADF unit assembly. The ADF controller card assembly is connected to and controlled by
the Scanner controller card assembly.
ADF controller card assembly

Sensor (document set)
Pick roll position motor assembly

Switch (left
cover interlock)
Sensor (document
tray width 2)
Document set LED
Sensor (ADF APS 1)
Sensor (ADF APS 2)
Sensor (ADF APS 3)
These are sensors that detect the fast-scanning-directional width of the moving document.
Sensor (ADF sheet through)
The ADF sensor (ADF sheet through) is installed immediately downstream from the Feed roll to detect
completion of document feed. (document is present: shielded (blocked); document is absent: unshielded
(unblocked))

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The ADF sensor (ADF pre-registration) is installed immediately upstream from the ADF transport roll assembly
to detect that the preceding document sheet has left the ADF transport roll assembly, triggering the pre-feed of
the next document sheet.
The sensor (ADF registration) is installed upstream from the ADF registration roll assembly to detect that the
preceding document sheet has left the ADF registration roll assembly, triggering the pre-registration of the next
document sheet.
Sensor (ADF inverter)
The sensor (ADF inverter) is installed immediately downstream from the ADF feed-out roll assembly to detect
the ejection of a document sheet.
The feed motor assembly is a stepping motor that rotates the pick roll and feed roll in the reverse direction (CCW
direction) and rotates the ADF transport roll assembly in the normal direction (CW direction).
When this motor rotates in the reverse direction, the ADF transport roll assembly stops.
The registration motor is a stepping motor that rotates the ADF registration roll assembly, ADF feed-out roll
assembly, and ADF exit roll assembly in the reverse direction (CCW direction) and rotates the ADF exit roll
assembly in the normal direction (CW direction).
When this motor rotates in the normal direction, the ADF registration roll assembly and ADF feed-out roll
assembly run idle.
Inverter solenoid assembly
This solenoid nips or releases the ADF exit roll assembly and exit pinch roll.
Normally, the ADF exit roll assembly and exit pinch roll are nipped.
On: Released
Off: Nipped
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Sensor (sheet through)
ADF registration
motor

Inverter solenoid assembly
Sensor (ADF inverter)
Sensor (ADF APS 3)
Sensor (ADF APS 2)
Sensor (ADF APS 1)

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Control
Document size detection at scanner unit assembly
The width (fast-scan-directional size) of the document sheet on the Platen Grass is detected with the CCD
image sensor, and the length (slow-scanning-directional size) is detected with the sensor (platen length APS 1)
and the sensor (platen length APS 2).
Document size detection timing
The size of the document sheet on the platen glass is detected at the following timings:
When the Platen Cover (ADF) is closed

When the START button is pressed with the Platen Cover (ADF) open
Identification of standard document sizes
The width of the document sheet is detected in millimeters with the CCD image sensor to determine the size in
the fast scanning direction. With respect to a pair of documents whose sizes in the fast scanning direction are
the same, the document size is determined by detecting paper presence/absence at the positions of sensor
(platen length APS 1) and sensor (platen length APS 2) (e.g., A4LEF vs. A3SEF; 8.5x11SEF vs. 8.5x13SEF).
The standard document sizes to be identified by the same given detection information are defined on an
area-by-area basis. Each area is to be set in the system data.
The figure below shows the positional relationships among the scan position of the CCD image sensor and the
positions of sensor (platen length APS 1) and the sensor (platen length APS 2).
Sensor (platen
length APS 1)
Sensor (platen
length APS 2)
CCD scan position
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Shown below are the combinations of document size, detection range in the fast scanning direction, and
sensors.
Width (Fast scanning

Length (Slow scanning direction) Area
direction: mm)
Document Size
Fast
Detection Sensor (platen Sensor (platen
scanning 0 1 2
Range length APS 1) length APS 2)
Width
Japanese Post 100.0 90115 Off Off X X N

Card SEF
Post Card SEF 101.6 N O X
A6 SEF 105.0 O N O
5 X 7 SEF 127.0 115138 Off Off N O N
B6 SEF 128.0 O N O
5.5 X 8.5 SEF 139.7 138163 Off Off X O X
A5 SEF 148.0 O X O
Japanese Post 148.0 X X N

Card LEF
Post Card LEF 152.4 N N X
B5 SEF 182.0 163188 On Off O X O

X*3
16kai SEF 194.0/ 188202 On/Off Off X X
195.0
A5 LEF 210.0 202213 Off Off O X*3 O
A4 SEF 210.0 On On/Off O X*3 O
5.5 X 8.5 LEF 215.9 213226 Off Off O*1 O X*3
8.5 X 11 SEF 215.9 On Off O*1 O X*3
8.5 X 12.4 SEF 215.9 On On N N X
8.5 X 13 SEF 215.9 O N X
8.5X 14 SEF 215.9 N O X

*4
8 X 10 LEF 254.0 226262 Off Off N X X
B5 LEF 257.0 O*2 X O
B4 SEF 257.0 On On O X O
Executive LEF 266.7 262267 Off Off X O*4 X

*2
8 X 10.5 LEF 266.7 X N X
16kai LEF 267.0/ 267275 Off Off X X X*3

270.0
8kai SEF On On/Off X X X*3
8.5 X 11 LEF 279.4 275289 Off Off O*2 O X*5
11 X 14.9 SEF 279.4 On On N N X
11 X 17 SEF 279.4 O O X*5

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Width (Fast scanning

Length (Slow scanning direction) Area
direction: mm)
Document Size
Fast
Detection Sensor (platen Sensor (platen
scanning 0 1 2
Range length APS 1) length APS 2)
Width
A4 LEF 297.2 289307 Off Off O O O*5

A3 SEF 297.2 On On O O O*5
O: Detectable by default.
N: Detectable by replacing the document size marked as O with the system data having the same detection
information.
X: Not detectable.
*1:
Changeable from 5.5 X 8.5 LEF to A5 LEF, or from 8.5 X 11 SEF to A4 SEF by the system data.
*2:
Changeable from B5 LEF or 8.5 X 11 LEF to 8 X 10.5 LEF by the system data.
*3:
Detectable by setting the system data.
*4:
Changeable from Executive LEF to 8 X10 LEF.
*5:
Changeable from A4 LEF to 8.5 X 11 LEF, or from A3 SEF to 11 X 17 SEF.
ADF document size detection
The ADF first detects the document size when the document is set on the document tray, and detects the
document size again when the document travels.
When the document is set on the document tray, the document size is determined by a combination of ON/off
status of the sensor (ADF APS 1), sensor (ADF APS 2) and the sensor (ADF APS 3) for detecting the document
width (in the fast scanning direction) and ON/off status of the sensor (document tray length 1) and the sensor
(document tray length 2) for detecting the document length (in the slow scanning direction).
The document width is detected according to whether the sensor (document tray width 1), sensor (document
tray width 2) and the sensor (document tray width 3) are shielded (blocked) or unshielded (unblocked) by the
document tray size actuator moving in conjunction with guides of the document tray.
The document length is detected according to whether the sensor (document tray length 1) and the sensor
(document tray length 2) are shielded (blocked) or unshielded (unblocked) by the document set on the tray.
When different-sized sheets are stacked on the tray, the document size is determined by using the largest
possible combination of width and length obtained from the sheets.
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The standard document sizes to be identified by the same given detection information are defined on an
area-by-area basis. Each area is to be set in the system data.
MARGIN
Device Information
Lexmark X000
Quick Test
Leading
edges
Flatbed
De
Qu vice
Lexm ick Te Inform
ark st ation
X000
MA
RG
IN SE
TTING
S
ADF side 1 ADF side 2

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The table below shows the combinations of document sizes and sensors.
Width (Fast scanning direction) Length (Slow scanning direction)

Area
Sensor (document tray width *) Sensor (document tray length *)
Document Size
1 2 3 1 2 0 1 2
5.5 X 8.5 SEF Off Off Off On Off X O X
A5 SEF O X O
B5 SEF Off Off Off On Off X X O
8 X 10 SEF X O X
8 X 10.5 SEF O X X
A5 LEF Off On Off Off Off O O O
A4 SEF On Off O O O
5.5 X 8.5 LEF Off On On Off Off O O O
8.5 X 11 SEF On Off O O O
8.5 X 13 SEF On On O X X
8.5 X 14 SEF X O O
8 X 10 LEF On Off On On Off O O O
B5 LEF Off Off O O O
B4 SEF On On O O O
8 X 10.5 LEF On Off Off On Off O O X
Executive LEF Off Off O O X
16kai LEF X X O
8kai SEF On On O O O
8.5 X 11 LEF On On Off On Off O O O
11 X 17 SEF On On O O O
A4 LEF On On On On Off O O O
A3 SEF On On O O O
O: Detectable
X: Not Detectable
While the document is traveling, document size detection is performed as follows.
When the document goes through the sensor (ADF APS 1), sensor (ADF APS 2) and the sensor (ADF APS 3),
the document width in the fast scanning direction is detected according to the combination of shielded/
unshielded status of each sensor.
The document length in the slow scanning direction is detected by the scanning time measured from the
moment when the document starts scanning from the wait position (see Pre-registration) until its tail end passes
through the sensor (ADF sheet through).
Document scanning steps
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The CCD image sensor is used to read image data from the document. To stabilize the read image data, the
CCD image sensor output is adjusted and the read image data is compensated.
The CCD image sensor output is adjusted with the gain/offset voltage of the amplifier in the analog circuit. This
adjustment includes AGC and AOC.
In addition, the reference data is collected and compensation values are calculated to compensate for the read
image data. This compensation includes shading compensation, white variation compensation, and black
variation compensation. These adjustment and compensation steps are detailed below.
The reference data is prepared by reading the image data of a white reference plate via the CCD image sensor.
AGC (auto gain control): white level coarse adjustment
AGC is a function that adjusts the gain so that the CCD image sensor output becomes as specified when the
exposure lamp is on. AGC functions as a coarse white level adjustment of the image. AGC is performed at
initialization.
AOC (auto offset control)
AOC is a function that adjusts the offset voltage so that the CCD image sensor output becomes as specified
when the exposure lamp is off. AOC functions as a black level adjustment of the image. AOC is performed at
initialization.
Shading compensation
Shading compensation is a function that compensates for pixel-to-pixel sensitivity variation of the CCD image
sensor and pixel-to-pixel output variation of the CCD image sensor that is caused by illumination non uniformity
in the fast scanning direction of the optical system.
Shading compensation is performed at initialization.
White level variation compensation
White level variation compensation is performed to compensate for variation in light quantity of the exposure
lamp.
White level variation compensation includes two processes: acquisition of white variation compensation
reference data during initialization and white variation compensation during document scanning.
For the ADF, white level variation compensation is performed at both the white reference plate position of the
platen and at the white reference plate of the scanner read position.
Black level variation compensation
Black level variation compensation is performed to compensate for variation in black level that is caused by the
temperature drift of the CCD image sensor and analog circuit.
Black level variation compensation is performed during document scanning.
For the platen, black level variation compensation is performed at the white reference plate position of the
platen. For the ADF, black level variation compensation is performed at the scanner read position.

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TTM theory
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Media transport
Media is supplied from tray 2, tray 3 or tray 4, and is transported to the printer along the media transport path
shown below.
Tray 2 Tray 3 Tray 4
Pick roll Pick roll Pick roll
Separation roll Separation roll Separation roll
Feed roll Feed roll Feed roll
Tray module media Transport roll ASM

Transfer belt
Heat roll
Pressure roll
Fuser unit ASM
Standard media
exit roll assembly
Standard media exit

Duplex media Center transport
roll ASM

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The following is a cross section of the printer and the tandem tray module, showing the main components
directly associated with the media path and transport.
roll assembly
Upper media exit
roll assembly
Standard media exit
roll assembly

Duplex media Fuser

Lower media exit
Booklet media
roll assembly
MPF pick roll
Booklet media
Booklet maker unit
Tray 4 Finisher
(optional)
Pick roll
Feed roll
Tray 2
Separation roll TTM
1TM (optional)
Tray 2
Tray 3
3TM (optional)
roll assembly
When the TTM is installed under the printer, additional trays are available.
Media tray assembly
It is necessary to adjust the rear side guides in the media tray assembly to match the media size.
Rear media guide
The rear media guide can be adjusted to different media sizes by moving it to the front or rear. The guide comes
into contact with the rear edge of the media and holds it in position.
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Bottom plate
The force pushing up the bottom plate of tray 3 is transmitted by the driving force of the media feed lift motor on
the media feed unit assembly to the media lift shaft assembly through the tray lift gear assembly 3. The bottom
plate is lifted up via the rear tray cables, front right cable and front left cable by the rotation of the tray lift shaft
assembly, which causes the supplied media to come into contact with the pick roll.
The force pushing up the bottom plate of tray 4 is transmitted to the tray lift shaft assembly through the tray lift
gear assembly 4. The bottom plate is lifted up via the front tray cables and rear tray cables by the rotation of the
tray lift shaft assembly, which causes the supplied media to contact the pick roll.
Tray 2 media tray assembly

Rear media guide
Bottom plate
End guide

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Tray 3 or 4 media tray assembly

Rear lift cables
Rear media guide
Bottom plate
F/R lift cable

F/L lift cable
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TTM media feed units
Since the tray 3 and tray 4 are functionally equivalent in terms of the switch (TTM media size), sensor (media
out), sensor (media level) and sensor (pre-feed), only the components of one tray are described here.
The driving force from the media feed lift motor on the media feed unit assembly is transmitted to the three roll
assemblies to feed media.
When the pick roll picks up sheets of media and the remaining media decreases, the media level actuator of the
sensor (media level) lowers accordingly.
The media feed lift motor is activated to feed media and to lift the bottom plate. While feeding media, it rotates
forward to drive the pick roll. When lifting the bottom plate, it rotates in reverse to drive the tray module gears to
turn the lift up shaft.
Switch (media size)
This switch (media size) sets the size of media supplied from each media tray a
Switch (TTM media size)
The switch (TTM media size) switches the setting of the size of media supplied from each media tray assembly.
A signal indicating the set size is transmitted as a voltage to the printer engine card assembly.
Sensor (media out)
If there is no media in the media tray assembly, the media out actuator lowers and the flag of the media out
actuator that has stayed in the sensor (media out) sensing area leaves there. Thus, the light of the sensor is
transmitted. When the sensing area is blocked (media is present), the signal turns off.
the actuator leaves the sensor (media level) sensing area, the sensor detects that the media has been lifted.

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Sensor (media out)
Media feed unit assembly Switch (TTM media size)
Front
Main components
Switch (tray module left door interlock)
The switch (tray module left door interlock) detects open/close of the tray module left door assembly.
Sensor (tray 2 feed-out)
The sensor (tray 2 feed-out) detects media fed from trays 2, 3, or 4.
The sensor (tray 3 feed-out) detects media fed from the tray 3 or tray 4.
The sensor (tray 4 feed-out) detects media fed from the tray 4.
Tray module media transport roll assembly
The tray module transport roll assembly feeds media from the tray 3 or tray 4 to the printer.
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Tray module drive motor
This motor is used to drive the media transport mechanism in the tray module.
TTM tray 4 media transport motor
This motor is used in the TTM to transport media from the tray 4 towards the tray module left door assembly.
TTM controller card assembly
The TTM controller card assembly, which contains a CPU, controls media feed in the tandem tray module upon
receiving a command from the upper printer engine card assembly and sensor/switch information.
Tray module TTM tray 4 media
drive motor transport drive motor
Switch (tray module interlock) TTM controller
card assembly
Sensor
(tray 2 feed-out)
Sensor
Switch
(tray 3 feed-out)
(media size)
Switch TTM
(media size)

Front

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The following table gives on/off states of the switches on the switch (TTM media size), corresponding to the
media sizes of the media tray assembly.
Note: The switches (TTM media size) are denoted by S/W1 and S/W3 respectively from the left side.
Analog switch
Media Size
S/W1 S/W3
No Tray Off Off
B5L/7.25 x 10.5L Off On
8.5 x 11L On Off
A4L On On
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3TM theory

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Media transport
Media is supplied from tray 3 or tray 4, and is transported to the printer along the media transport path shown
below.

Transfer belt
Heat roll
Pressure roll
Fuser unit ASM
Standard media
exit roll assembly
Standard media exit

roll ASM
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The following is a cross section of the printer and the tandem tray module, showing the main components
directly associated with the media path and transport.
roll assembly
Upper media exit
roll assembly
Standard media exit
roll assembly

Duplex media Fuser

Lower media exit
Booklet media
roll assembly
MPF pick roll
Booklet media
Booklet maker unit
Tray 4 Finisher
(optional)
Pick roll
Feed roll
Tray 2
Separation roll TTM
1TM (optional)
Tray 2
Tray 3
3TM (optional)
roll assembly
When the 3TM is installed under the printer, additional trays are available.
Media tray assembly
It is necessary to adjust the guide and the end guide in the media tray assembly to match the media size.
Rear media guide

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Bottom plate
Tray 2, 3, 4 media tray assembly

Rear media guide
Bottom plate
End guide
3TM media feed units
Since the tray 2, tray 3, and tray 4 are functionally equivalent in terms of the switch (media size), sensor (media
out), sensor (media level) and sensor (pre-feed), only the components of one tray are described here.
Switch (media size)
The switch (media size) switches the setting of the size of media supplied from each media tray assembly. A
signal indicating the set size is transmitted as a voltage to the printer engine card assembly.
Sensor (media out)
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Main components
The sensor (tray 2 feed-out) detects media fed from trays 2, 3, or 4.
The sensor (tray 3 feed-out) detects media fed from the tray 3 or tray 4.

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The tray module transport roll assembly feeds media from the tray 3 or tray 4 to the printer.
3TM controller card assembly
The 3TM controller card assembly, which contains a CPU, controls media feed in the tandem tray module upon
receiving a command from the upper printer engine card assembly and sensor/switch information.
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Switch (media size)
The following table gives on/off states of the switches on the switch (media size), corresponding to the media
sizes of the media tray assembly.
Note: The switches (media size) are denoted by S/W1 and S/W3 respectively from the left side.
Analog switch
Media Size
S/W1 S/W3
No Tray Off Off
B5L/7.25 x 10.5L Off On
8.5 x 11L On Off
A4L On On

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1TM theory
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Media transport
Media is supplied from tray 3 or tray 4, and is transported to the printer along the media transport path shown
below.

Transfer belt
Heat roll
Pressure roll
Fuser unit ASM
Standard media
exit roll assembly
Standard media exit

roll ASM

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The following is a cross section of the printer and the 1TM, showing the main components directly associated
with the media path and transport.
roll assembly
Upper media exit
roll assembly
Standard media exit
roll assembly

Duplex media Fuser

Lower media exit
Booklet media
roll assembly
MPF pick roll
Booklet media
Booklet maker unit
Tray 4 Finisher
(optional)
Pick roll
Feed roll
Tray 2
Separation roll TTM
1TM (optional)
Tray 2
Tray 3
3TM (optional)
roll assembly
When the 1TM is installed under the printer, additional trays are available.
Media tray assembly
It is necessary to adjust the rear and the end guide in the media tray assembly to match the media size.
Rear media guide
Bottom plate
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Tray 2 media tray assembly

Rear media guide
Bottom plate
End guide
1TM media feed units

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Switch (media size)
The switch (media size) switches the setting of the size of media supplied from each media tray assembly. A
signal indicating the set size is transmitted as a voltage to the printer engine card assembly.
Sensor (media out)
Main components
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The tray module transport roll assembly feeds media from the tray 2.
The 1TM controller card assembly, which contains a CPU, controls media feed in the 1TM upon receiving a
command from the upper printer engine card assembly and sensor/switch information.

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Switch (media size)
The following table gives on/off states of the switches on the switch (media size), corresponding to the media
sizes of the media tray assembly.
Note: The switches (media size) are denoted by S/W1 and S/W3 respectively from the left side.
Analog switch
Media Size
S/W1 S/W3
No Tray Off Off
B5L/7.25 x 10.5L Off On
8.5 x 11L On Off
A4L On On
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Duplex

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Layout of media transport path
The main components associated with the media path and transport with the duplex installed.
Inverter
forward Standard media
Inverter clutch exit roll assembly
reverse
clutch
Standard
media bin
Sensor
(fuser exit) Exit duplex diverter gate
Fuser unit assembly

Fuser
exit roll
assembly
Transfer belt
Registration clutch
Registration
Sensor
(registration)
MPF
When the duplex is installed to the left of the printer, duplex (double-sided) printing is available with the printer.
The following outlines the functions of the main components of the duplex.
Switch (duplex left door interlock)
The switch (left door interlock) detects open/close of the left door.
Sensor (duplex wait)
The sensor (duplex wait) detects whether media is remaining in the duplex.
Duplex media transport roll assembly
The two duplex media transport roll assemblies and the duplex media center transport roll assembly re-feeds
the media printed on the front side through the duplex to print on the rear side.
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Duplex controller card assembly
The duplex controller card assembly that contains a CPU controls media feed in the duplex upon receiving a
command from the upper printer engine card assembly and sensor/switch information.
Duplex drive motor
The duplex drive motor transmits driving force to the two duplex media transport roll assemblies and the duplex
media center transport roll assembly middle that feeds media.
Inverter
forward
clutch Standard media exit
roll assembly
Inverter
reverse
clutch
Duplex
diverter gate
Duplex
drive
motor Duplex diverter
solenoid
Switch (duplex left

door interlock)
Duplex media
transport roll assembly Sensor
(duplex wait)

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Tools required for service

Flat-blade screwdriver
#1 Phillips screwdriver, magnetic
#2 Phillips screwdriver, magnetic
#2 Phillips screwdriver, magnetic short-blade
Needle nose pliers
Diagonal side cutters
Spring hook
Analog or digital multi meter
Parallel wrap plug 1319128
Twinax/serial debug cable (#1381963)
Coax/serial debug cable (#1381964)
5.5 mm hexdriver (magnetic)
Color toner vacuum
Fine incremental ruler
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Acronyms
1TM 1 Tray Module
3TM 3 Tray Module
AC Alternating Current
ADF Automatic Document Feeder
APS Automatic Paper Size
ASIC Application Specific Integrated Circuit
ATC Automatic Toner Control
CRU Customer Replaceable Unit
CSU Customer Setup
CCW Counterclockwise
CW Clockwise
DC Direct Current
DIMM Dual Inline Memory Module
DRAM Dynamic Random Access Memory
EDO Enhanced Data Out
EP Electrophotographic Process
EPROM Erasable Programmable Read-only Memory
ESD Electrostatic Discharge
FRU Field Replaceable Unit
GB Gigabyte
GFI Ground Fault Interrupter
HCF High-Capacity Feeder
HVPS High Voltage Power Supply
LASER Light Amplification by Stimulated Emission of Radiation
LCD Liquid Crystal Display
LD Laser Diode
LED Light-Emitting Diode
LEF Long Edge Feed
LVPS Low Voltage Power Supply
MPF Multi-Purpose Feeder
MS Microswitch
NVM Nonvolatile Memory
NVRAM Nonvolatile Random Access Memory
OEM Original Equipment Manufacturer
OPT Optical Sensor
PC Photoconductor
PEL Picture element
POR Power-on Reset
POST Power-on Self Test
PPM Pages Per Minute
PSC Parallel Synchronous Communications
PSD Position Sensing Device
PWM Pulse Width Modulation
RFID Radio Frequency Identification
RIP Raster Imaging Processor
ROM Read only Memory
RPM Revolutions Per Minute
SDRAM Synchronous Dual Random Access Memory
SEF Short Edge Feed
SIMM Single Inline Memory Module
SOS Start of scan

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SRAM Static Random Access Memory

TTM Tandem Tray Module
TVOC Total Volatile Organic Compound
UPR Used Parts Return
V Volts
V ac Volts alternating current
V dc Volts direct current
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2. Diagnostic information
Start
CAUTION
Unplug the power cord from the electrical outlet before you connect or disconnect any cable
electronic board or assembly.
CAUTION
If the printer is kept on, never touch the conductive parts if not specifically required. The power
switch and inlet of the low voltage power supply card (LVPS card) assembly is live even while
the power supply is cut off. Never touch the live parts.
CAUTION
Be careful to avoid burns by safely handling hot parts.
CAUTION
The standard finisher weight is 59 kg (130 lb.) and requires at least two people to lift it safely.
The booklet finisher weight is 87.5 kg (193 lb.) and requires at least four people to lift it safely.
Make sure your fingers are not under the finisher when you lift or set it down.
The MFP weighs approximately 173kg (383 lb.) and requires at least four people to lift it safely.
Make sure your fingers are not under the MFP when you lift or set it down.
Warning: When operating the driving units using the diagnostics or other tools, be sure to keep them covered
unless otherwise specified.
Warning: When operating the driving units using the diagnostics or other tools, never touch the driving units.
When operating the driving units using diagnostics or other tools, be sure to follow the procedures
in this manual.
Warning: Servicers should wear a wrist band or the like to remove static electricity from their body, grounding
their body while working. Go to Handling ESD-sensitive parts on page 4-1.
Note: There may be printer error messages that are not contained in this service manual. Call your next level
support for assistance.
Diagnostic information 2-1

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Confirm the installation status

Be sure to check the following items before starting the troubleshooting procedures.
With the power cord unplugged from the wall outlet, check that the cord is free from breakage, short-circuit,
disconnected wire, or incorrect connection in the power cord.
The printer is properly grounded. Check the power cord ground terminal.
The printer is not installed at a place subjected to extreme temperature, extreme humidity or rapid changes
in temperature.
The printer is not installed close to water service, humidifier, heat generating unit, fire, in a very dusty
place, or a place exposed to air flow from the air conditioning system.
The printer is not installed in a place where volatile gas or inflammable gas is generated.
The printer is not installed in direct sun.
The printer is installed on a level and stable surface.
Media meets specifications and is installed properly.
Customer maintenance parts have been replaced at the specified intervals.
Check all attached options for proper attachment and electrical connection.
Refer to the Users Guide for proper installation.
Power-on Reset sequence

The following is an example of the events that occur during the POR sequence:
1. Turn the machine on.

2. The Lexmark splash screen appears with a progress bar in the center until the code is loaded.
3. The scanner exposure lamp flashes several times.
4. The fuser cooling fan turns on.
5. The fuser unit assembly lamps turn on.
6. The RIP card assembly cooling fan turns on.
7. Operator panel LED becomes solid.
8. The transport motor turns on.
The following is an example of the screen that appears after the code is loaded.
Copy
Fax E-Mail
FTP
Menus
Status/ Ready. Toner low.
Supplies Touch any button to begin.
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Control panel
1 2
ABC DEF
3
GHI JKL MNO
PQRS TUV WXYZ
4
10
9 5
7
8
11
Callout Control panel item Function
1 LCD A liquid crystal display (LCD) which shows home screen

buttons, menus, menu items, and values. Allows for
making selections within Copy, Fax, and so on.
2 Indicator light Gives information about the status of the MFP using the
colors red and green.
Status Indicates
Off MFP power is off.

Blinking green MFP is warming up, processing data,
or printing a job.
Solid green MFP is on, but idle.
Solid red Operator intervention is required.
3 09 Press these buttons to enter numbers when the LCD

Note: Referred to as the numeric screen has a field that accepts the entry of numbers.
keypad. Also, use these buttons to dial phone numbers for faxes.
Note: If a number is pressed while on the home screen
without pressing the # button first, the Copy menu opens
and changes the Copy Quantity.
4 # (Pound or number character) Press this button:
For a shortcut identifier.
Within phone numbers. For a Fax number with a #,
enter it twice ##.
From the home screen, the Fax Destination List menu
item, E-mail Destination List menu item, or Profile List
menu item to access shortcuts.

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5 Dial Pause Press to cause a two- or three-second dial pause in a fax

number. The button only functions within the Fax menu or
with fax functions.
Press from the home screen to redial a fax number.
When outside of the Fax menu, fax function, or home
screen, pressing Dial Pause causes an error beep.
When sending a fax, in the Fax To: field, a Dial Pause
press is represented by a comma (,).
6 Home t Press to return to home/start screen.
7 Start Press to initiate the current job indicated on the control

panel.
From the home screen, press it to start a copy job with
the default settings.
If pressed while a job runs through the scanner, the
button has no effect.
8 Stop Press to cause the printing or scanning to stop.
During a scan job, the scanner finishes scanning the
current page and then stops, which means paper may
remain in the automatic document feeder (ADF).
During a print job, the print media path is cleared before
the printing stops.
Stopping appears on the control panel during this
process.
9 Backspace Within the Copy menu, which is accessed by touching
the Copy button, press Backspace to delete the right-
most digit of the value in the Copy Count. The default
value of 1 appears if the entire number is deleted by
pressing Backspace numerous times.
Within the Fax Destination List, press Backspace to
delete the right-most digit of a number entered manually.
It also deletes an entire shortcut entry. Once an entire
line is deleted, another press of Backspace causes the
cursor to move up one line.
Within the E-mail Destination List, press Backspace to
delete the character to the left of the cursor. If the entry is
in a shortcut, the entire entry is deleted.
10 Asterisk (*) * is used as part of a fax number or as an alphanumeric
character.
11 USB Direct interface The host Universal Serial Bus (USB) direct interface on
the control panel is used to plug in a USB flash memory
device and print any Portable Document Format (PDF)
(.pdf file), Joint Photographic Experts Group (JPEG)
(.jpeg or .jpg file), Tagged Image File Format (TIFF) (.tiff
or .tif file), Graphics Interchange Format (GIF) (.gif file),
Basic Multilingual Plane (BMP) (.bmp file), Portable
Network Graphics (PNG) (.png file), PiCture eXchange
(PCX) (.pcx file), and PC Paintbrush File Format (.dcx
file) files.
The USB direct interface can also be used to scan a
document to a USB flash memory device using the PDF,
TIFF, or JPEG formats.
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Home screen and Home screen buttons
After the MFP is turned on and a short warm-up period occurs, the LCD shows the following basic screen which is referred
to as the Home screen. Use the Home screen buttons to initiate an action such as copy, fax, or scan, to open the menu
screen, or to respond to messages.
1 Copy
Fax E-mail
8 2
FTP
Menus
Ready. Toner low.
Status/
Supplies Touch any button to begin. 3
6
5 4
Callout number Button Function
1 Copy Touch to access the Copy menus.

If the home screen is shown, press a number to access
the Copy menus, too.
2 E-mail Touch to access the E-mail menus. It is possible to scan
a document directly to an e-mail address.
3 Menus (A key is shown on the button.) Touch to access the menus. These menus are only
available when the MFP is in the Ready state.
The Menus button is on a gray bar called the navigation
bar. The bar contains other buttons described as follows.
4 Status message bar Shows the current MFP status such as Ready or Busy.
Shows MFP conditions such as Toner Low.
Shows intervention messages to give instructions on
what the user should do so the MFP can continue
processing, such as Close door or insert print
cartridge.
5 Status/Supplies Appears on the LCD whenever the MFP status includes a
message requiring intervention. Touch it to access the
messages screen for more information on the message
including how to clear it.
6 ? (Tips) All menus have a Tips button. Tips is a context-sensitive
Help feature within the LCD touch screens.

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7 FTP Touch to access the File Transfer Protocol (FTP) menus.

A document can be scanned directly to an FTP site.
8 Fax Touch to access the Fax menus.
Other buttons may appear on the Home screen. They are:
Button Button name Function
Release Held Faxes There are held faxes with a Check the sensor (sheet through) for
(or Held Faxes if in proper operation. Hold time previously set. To access the list of held
Manual Mode) faxes, touch this button.
Search Held Jobs To search on any of the following items and return any matches:
User names for held or confidential print jobs
Job names for held jobs, excluding confidential print jobs
Profile names
Bookmark container or job names
USB container or job names for supported extensions only
Held Jobs To open a screen containing all the held jobs containers.
Lock Device This button appears on the screen when the MFP is unlocked and
Device Lockout Personal Identification Number (PIN) is not null or
empty.
To lock the MFP:
1 Touch Lock Device to open a PIN entry screen.
2. Enter the correct PIN to lock the control panel which locks both the
control panel buttons and the touch-screen buttons.
Once the control panel is locked, the PIN entry screen clears, and
the Lock Device button is replaced with the Unlock Device button.
Note: If an invalid PIN is entered, Invalid PIN. appears. A pop-up
screen appears with the Continue button. Touch Continue. The home
screen returns with the Lock Device button.
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Unlock Device This button appears on the screen when the MFP is locked. The
control panel buttons and shortcuts cannot be used while it appears,
and no default copy starts may occur.
To unlock the MFP:
1 Touch Unlock Device to open a PIN entry screen.
2. Enter the correct PIN to unlock the numeric keypad (09) and the
Backspace button on the control panel.
Note: If an invalid PIN is entered, Invalid PIN. appears. A pop-up
screen appears with the Continue button. Touch Continue. The home
screen returns with the Unlock Device button.
Cancel Jobs To open the Cancel Jobs screen. The Cancel Jobs screen shows any
of the following items under three headings on the screen which are
Cancel Print, Fax, and Network:
Jobs print job
copy job
fax
profile
FTP
e-mail send
Each heading has its own list of jobs shown in a column under the
heading. Each column can only show three jobs per screen. The job
appears as a button. If more than three jobs exist in a column, then the
down arrow appears at the bottom of the column. Each touch of the
down arrow accesses one job in the list. When more than three jobs
exist, once the fourth job in the list is reached, then an up arrow
appears at the top of the column. For illustrations of the up and down
arrow buttons, see <color>Information on touch-screen buttons.

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Using the LCD touch-screen buttons

The following section provides information on navigating through several screens. Only a few are chosen to demonstrate
the use of the buttons.
Sample screen one

Copy from
Sides (Duplex)
Letter (8.5 x 11 in.)

Portrait
1-sided to 1-sided
Copy to
Plain Paper Content
Text Text/Photo
Scale
Auto
Photograph Printed Image
Darkness
Scan the Scan the

Back
ADF flatbed
Information on touch-screen buttons
Button Button name Function or description
Touch button Touch the select button to have another screen appear with
additional items. On the first screen, the user default setting is
shown. Once the select button is touched, and the next screen
appears, touching another item shown on the screen changes the
user default setting.
Left scroll decrease Touch the left scroll decrease button to scroll to another value in
button decreasing order.
Right scroll increase Touch the right scroll increase button to scroll to another value in
button increasing order.
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Left arrow button Touch the left arrow button to scroll left to:
Reach a decreased value shown by an illustration.
See a full text field on the left.
Right arrow button Touch the right arrow button to scroll right to:
Reach an increased value shown by an illustration.
See a full text field on the right.
Scan the ADF On the gray navigation bar, these two choices indicate that two types
Scan the flatbed of scanning are possible. One may choose to scan from the ADF or
the flatbed.
Scan the
ADF Submit A green button indicates a choice. If a different value within a menu
item is touched, it needs to be saved to become the current user
default setting. To save the value as the new user default setting,
touch Submit.
Scan the Submit

flatbed
Back When the Back button is shaped like this, no other navigation is
possible from this screen except to go back. If any other choice is
made on the navigation bar, the screen closes.
Back For example, in <color>Sample screen one, all the selections for
scanning have been made. One of the preceding green buttons
should be touched. The only other button available is Back. Touch
Back to return to the previous screen, and all the settings for the
scan job made on Sample screen one are lost.
Back When the Back button is shaped like this, both forward and
backward navigation is possible from this screen, so there are other
options available on the screen besides selecting Back.
Back

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Sample screen two
Unknown paper size. Copy from:
Legal (8.5 x 14 in.)
Executive (7.25 x 10.5 in.)
Folio (8. 5 x 13 in.)
Statement (5.5 x 8.5 in.)
A4 (210 x 297 mm)
Cancel
Job Continue
Information on touch-screen buttons
Down arrow Touch the down arrow to move down to the next item in a
list, such as a list of menu items or values. The down arrow
does not appear on a screen with a short listing. It only
appears if the entire listing cannot be seen on one screen.
On the last screen of the listing, the down arrow is gray to
indicate that it is not active since the end of the list appears
on this screen.
Up arrow Touch the up arrow to move up to the next item in a list,

such as a list of menu items or values. When on the first
screen presented with a long list, the up arrow is gray to
indicate that it is not active. On the second screen needed
to show the rest of the listed item, the up arrow is blue to
show that it is active.
Unselected radio button This is an unselected radio button.
Touched radio button This is a selected radio button. Touch a radio button to
select it. The radio button changes color to show it is
selected. In <color>Sample screen two, the only paper size
selected is Letter.
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Cancel Job See Cancel Jobs on page 2-7.
Cancel
Job
Continue Touch Continue after a menu item or value on a screen is

selected and more changes need to be made for a job from
the original screen. Once Continue is touched, the original
Continue screen appears.
For example, if one touched Copy on the home screen, the
Copy screen appears like Sample screen one on
page 2-8. The following example shows how the Continue
button reacts.
1 Touch the select button by the Copy to box and a new
screen appears.
2. Touch MP Feeder and a new screen appears.
3. Touch Legal and a new screen appears.
4. Touch Next and a new screen appears.
5. Touch Plain Paper for the type of print media needed.
6. Touch Continue. The Copy screen returns to allow
other selections besides Copy to. The other settings on
the Copy screen available are Duplex, Scale, Darkness,
Collate, and Copies.
Touch Continue to return to the original screen and
make other setting changes for a copy job before the
Copy it button is touched to start the job.
Other touch-screen buttons
Custom Allows for creating a custom button based on the

users needs.
Cancel Touch Cancel to cancel an action or a selection.

Touch to cancel out of a screen and return to the
previous screen.
Cancel
Touch Touch to select a menu. The next screen appears

showing menu items.
Touch to select a menu item. The next screen
appears showing values.

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Done Allows specifying that a job is finished. For example,

when scanning an original document, one could
indicate that the last page is scanned, and then
Done printing the job would begin.
Back Touch the Back button to return to the previous

screen, and no settings are saved on the screen
where it was touched. The Back button appears on
each menu screen except for the home screen.
Back
Home Touch the Home button to return to the home screen.

The Home button appears on every screen except
the home screen. See the Home screen and Home
screen buttons on page 2-5.
Grayed out button When this button appears, it looks faded with a faded
word on it. It means the button is not active or
unavailable on this screen. It was probably active on
the previous screen, but the selections made on the
previous screen caused it to be unavailable on the
current screen.
Gray button Touch this button to select the action appearing on

the button.
Features
Feature Feature name Description
Menus <arrow> Menu trail line A line is located at the top of each menu screen. This
Settings feature acts as a trail. It gives the exact location within
<arrow> Copy the menus. Touch any of the underlined words to return
Settings to that menu or menu item. The Number of Copies is
<arrow> not underlined since this is the current screen.
Number of Copies If this feature is used on the Number of Copies screen
before the Number of Copies is set and saved, then the
selection is not saved, and it does not become the user
default setting.
Attendance message alert If an attendance message occurs which closes a

function, such as copy or fax, then a blinking red
exclamation point appears over the function button on
the home screen. This feature indicates an attendance
message exists.
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To enter the diagnostic menu:
1. Turn off the printer.

2. Press and hold the 3 and 6 buttons simultaneously.
3. Turn on the printer.
4. Release the buttons after 10 seconds.
Error code table
Error code or
Error contents Description/Action
message
Sensor (ADF registration) lag The media reached the sensor (ADF registration)
jam but did not clear it within the specified time.
Scanner jam
Go to 290.13 Sensor (ADF registration) lag jam
on page 2-78.
200.00 Sensor (registration) late jam The media is late reaching the sensor (registration)
within the specified time after being fed from any
Paper jam given media tray.
Go to 200.00 Sensor (registration) late jam on
page 2-39.
200.01 Sensor (registration) lag jam The media reached the sensor (registration) but did
not clear it within the specified time.
Paper jam
Go to 200.01 Sensor (registration) lag jam on
page 2-40.
200.02 Sensor static jam Media remains in the areas shown on the operator
panel after power on.
Paper jam
Go to 200.02 Sensor static jam on page 2-42.
200.03 Sensor (media on belt) late The media is late reaching the sensor (media on
jam belt) within the specified time after reaching the
Paper jam sensor (registration).
Go to 200.03 Sensor (media on belt) late jam
on page 2-43.
201.00 Sensor (fuser exit) late jam The media is late reaching the sensor (fuser exit)
within the specified time after reaching the sensor
Paper jam (registration).
Go to 201.00 Sensor (fuser exit) late jam on
page 2-44.
202.00 Sensor (fuser exit) lag jam The media reached the sensor (fuser exit) but did
not clear it within the specified time.
Paper jam
Go to 202.00 Sensor (fuser exit) lag jam on
page 2-46.
230.00 Sensor (duplex wait) late jam The media is late reaching the sensor (duplex wait)
(duplex media feed) within the specified time after the duplex media
Paper jam inverter clutch is turned on.
Go to 230.00 Sensor (duplex wait) late jam
(duplex media feed) on page 2-47.
(duplex media feed) within the specified time after the duplex drive motor
Paper jam is turned on.
Go to 231.01 Sensor (registration) late jam

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Error code or
message
(duplex media feed) within the specified time after reaching the sensor
Paper jam (duplex wait).
241.00 Sensor (tray 1 feed-out) late The media is late reaching the sensor (tray 1 feed-
jam. out) within the specified time after the tray 1 media
Paper Jam feed lift motor is turned on.
Go to 241.00 Sensor (tray 1 feed-out) late jam
on page 2-53.
Paper jam feed lift motor is turned on.
on page 2-55.
jam (feeding from tray 2) out) within the specified time after reaching the
Paper jam sensor (tray 2 feed-out).
(feeding from tray 2) on page 2-56.
TTM equipped machines go to 243.00 Sensor
(tray 3 feed-out) late jam on page 2-57.
3TM equipped machines refer to the Options
Service Manual.
(tray 2 feed-out) late jam (feeding from tray 3)
on page 2-59.
3TM equipped machines refer to Options Service
Manual.
(tray 4 feed-out) late jam on page 2-61.
3TM equipped machines refer to Options Service
Manual.
(tray 3 feed-out) on jam (feeding from tray 4) on
page 2-63.
3TM equipped machines refer to the Options
Service Manual.
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Error code or
message
(feeding from the MPF) within the specified time after the MPF pick solenoid
Paper jam is turned on.
(feeding from the MPF) on page 2-64.
280.00 Sensor (bridge unit media The media is late reaching the sensor (bridge unit
entrance) late jam media entrance) within the specified time after
Paper jam reaching the sensor (fuser exit).
Refer to the Finisher Service Manual.
280.01 Sensor (bridge unit media Media remains on the sensor (bridge unit media
entrance) static jam entrance).
Paper jam
281.00 Sensor (bridge unit media The media is late reaching the sensor (bridge unit
exit) late jam media exit) within the specified time after reaching
Paper jam the sensor (bridge unit media entrance).
281.03 Sensor (bridge unit media Media remains on the sensor (bridge unit media
exit) static jam exit).
Paper jam
281.04 Sensor (bridge unit exit bin) Sensor (bridge unit exit bin) is not turned on within
late jam. the specified time after the sensor (bridge unit
Paper jam media entrance) is turned on.
281.05 Sensor (bridge unit exit bin) Sensor (bridge unit exit bin) is not turned off within
lag jam. the specified time after the sensor (bridge unit exit
Paper jam bin) is turned on.
Refer to Finisher Service Manual.
281.06 Sensor (bridge unit exit bin) Paper remains on the sensor (bridge unit exit bin).
static jam.
Paper jam Refer to the Finisher Service Manual.
282.00 Sensor (finisher media The media is late reaching the sensor (finisher
Paper jam reaching the sensor (bridge unit media exit).
282.01 Sensor (finisher media Paper remains on the sensor (finisher media
entrance) static jam entrance).
Paper jam
283.00 Sensor (buffer path) late jam The media is late reaching the sensor (buffer path)
within the specified time after reaching the sensor
Paper jam (finisher media entrance).
283.03 Sensor (buffer path) static Paper remains on the sensor (finisher buffer path).
jam
284.00 Sensor (lower media exit) late The media is late reaching the sensor (lower media
jam exit) within the specified time after reaching the
Paper jam sensor (buffer path).

7510
Error code or
message
284.03 Sensor (lower media exit) lag The media reached the sensor (lower media exit)
Paper jam
284.05 Sensor (lower media exit) Media remains on the sensor (lower media exit).
static jam
285.00 Sensor (compiler media in) The media reached the sensor (lower media exit)
lag jam but did not clear it within the specified time.
Paper jam
286.00 Sensor (compiler media in) Media remains on the sensor (compiler media in).
static jam
287.00 Sensor (upper media exit) The media is late reaching the sensor (upper media
late jam exit) within the specified time after reaching the
Paper jam sensor (finisher media entrance).
287.01 Sensor (upper media exit) lag The media reached the sensor (upper media exit)
Paper jam
287.05 Sensor (upper media exit) Media remains on the sensor (upper media exit).
static jam
288.00 Sensor (diverter gate) late The media is late reaching the sensor (diverter gate)
jam within the specified time after reaching the sensor
Paper jam (bridge unit media exit).
288.01 Sensor (diverter gate) static The media reached the sensor (diverter gate) but
jam A (to top bin) did not clear it within the specified time.
Paper jam
288.04 Sensor (diverter gate) static The media reached the sensor (diverter gate) but
jam B (to stacker bin) did not clear it within the specified time.
Paper jam
289.00 Sensor (booklet media The media is late reaching the sensor (booklet
Paper jam reaching the sensor (bridge unit media exit).
289.01 Sensor (booklet media The media reached the sensor (booklet media
entrance) lag jam entrance) but did not clear it within the specified
Paper jam time.
289.02 Sensor (booklet media Media remains on the sensor (diverter gate).
entrance) static jam
289.03 Sensor (booklet compiler in) Media remains on the sensor (booklet compiler in).
static jam
2-16 Service Manual

7510
Error code or
message
289.04 Sensor (booklet media exit) The media is late reaching the sensor (booklet
late jam media exit) within the specified time after the
Paper jam booklet folding solenoid is turned on.
289.05 Sensor (booklet media exit) The media reached the sensor (booklet media exit)
lag jam but did not clear it within the specified time.
Paper jam
289.06 Sensor (booklet media exit) Media remains on the sensor (booklet media exit).
static jam
290.00 Switch (sheet through) static Media remains on the sensor (sheet through).
jam
Scanner jam Go to 290.00 Switch (sheet through) static jam
on page 2-66.
290.01 Sensor (sheet through) late The media is late reaching the sensor (sheet
jam through) within the specified time after the ADF feed
Scanner jam drive motor assembly is turned on.
Go to 290.01 Sensor (sheet through) late jam
on page 2-67.
290.02 Sensor (ADF pre-registration) The media is late reaching the sensor (ADF pre-
late jam (side 1) registration) within the specified time after the ADF
Scanner jam feed drive motor assembly is turned on.
Go to 290.02 Sensor (ADF pre-registration) late
jam (side 1) on page 2-69.
290.03 Sensor (ADF pre-registration) The media reached the sensor (ADF pre-
lag jam registration) but did not clear it within the specified
Scanner jam time.
Go to 290.03 Sensor (ADF pre-registration) lag
jam on page 2-70.
290.10 Sensor (ADF pre-registration) Media remains on the sensor (ADF pre-registration).
static jam
Scanner jam Go to 290.10 Sensor (ADF pre-registration)
static jam on page 2-73.
290.11 Sensor (ADF registration) late The media is late reaching the sensor (ADF
jam (side 1) registration) within the specified time after the ADF
Scanner jam feed drive motor assembly is turned on.
Go to 290.11 Sensor (ADF registration) late jam
(side 1) on page 2-74.
290.12 Sensor (ADF registration) late The media is late reaching the sensor (ADF
jam (side 2) registration) within the specified time after reaching
Scanner jam the sensor (ADF pre-registration).
Go to 290.12 Sensor (ADF registration) late jam
(side 2) on page 2-75.
290.14 Sensor (ADF inverter) late The media is late reaching the sensor (ADF
jam (Inverting) inverter) within the specified time after reaching the
Scanner jam sensor (ADF registration).
Go to 290.14 Sensor (ADF inverter) late jam
(Inverting) on page 2-80.
290.15 Sensor (ADF registration) lag The media reached the sensor (registration) but did
jam (inverting) not clear it within the specified time.
Scanner jam
Go to 290.15 Sensor (ADF registration) lag jam
(inverting) on page 2-82.

7510
Error code or
message
290.20 Sensor (ADF width APS1), Media remain on the sensor (ADF width APS1),
sensor (ADF width APS 2) sensor (ADF width APS 2) and the sensor (ADF
Scanner jam and the sensor (ADF width width APS 3).
APS 3) static jam
Go to 290.20 Sensor (ADF width APS1), sensor
(ADF width APS 2) and sensor (ADF width APS
3) static jam on page 2-85.
290.21 Sensor (ADF width APS 1) Media remains on the sensor (ADF width APS 1).
static jam
Scanner jam Go to 290.21 Sensor (ADF width APS 1) static
jam on page 2-86.
static jam
jam on page 2-87.
static jam
jam on page 2-88.
291.00 Sensor (ADF registration) Media remains on the sensor (ADF registration).
static jam
Scanner jam Go to 291.00 Sensor (ADF registration) static
jam on page 2-89.
291.01 Sensor (ADF inverter) lag jam The media reached the sensor (ADF inverter) but
(Inverting) did not clear it within the specified time.
Scanner jam
Go to 291.01 Sensor (ADF inverter) lag jam
(inverting) on page 2-89.
291.02 Sensor (ADF inverter) late The media is late reaching the sensor (ADF
jam 2 inverter) within the specified time after the ADF
Scanner jam registration motor is turned on.
Go to 291.02 Sensor (ADF inverter) late jam 2
on page 2-91.
291.03 Sensor (ADF inverter) lag jam The media reached the sensor (ADF inverter) but
did not clear it within the specified time.
Scanner jam
Go to 291.03 Sensor (ADF inverter) lag jam on
page 2-93.
292.01 ADF raised jam The ADF unit assembly was raised while the ADF
was operating.
Scanner jam
Go to 292.01 ADF raised jam on page 2-95.
292.02 ADF left cover jam The ADF left cover was opened while the ADF was
operating.
Scanner jam
Go to 292.02 ADF left cover jam on page 2-95.
293.00 Document missing jam The system did not detect a set document when it
was instructed to feed from the ADF.
Scanner jam
Go to 293.00 Document missing jam on
page 2-95.
294.00 Sensor (ADF inverter) static Media remains on the sensor (ADF inverter).
jam
Scanner jam Go to 294.00 Sensor (ADF inverter) static jam
on page 2-96.
2-18 Service Manual

7510
Error code or
message
294.01 Sensor (ADF pre-registration) The media is late reaching the sensor (ADF pre-
late jam (side 2) registration) within the specified time after the ADF
Scanner jam registration motor was turned on.
Go to 294.01 Sensor (ADF pre-registration) late
jam (side 2) on page 2-97.
294.02 Sensor (ADF pre-registration) The media reached the sensor (ADF pre-
lag jam (inverting) registration) but did not clear it within the specified
Scanner jam time.
Go to 294.02 Sensor (ADF pre-registration) lag
jam (inverting) on page 2-99.
295.00 Size mismatch Jam (mix- During mixed original document feeding, it was
size) detected that the Fast Scan Direction size was
Scanner jam different from the width of the document guide.
Go to 295.00 Size mismatch jam (mix-size) on
page 2-102.
295.01 Size mismatch Jam (no mix- The second and subsequent documents are
size) different size from the first document.
Scanner jam
Go to 295.01 Size mismatch jam (no mix-size)
on page 2-104.
295.02 Invalid combine size jam An invalid document size combination was
detected.
Scanner jam
Go to 295.02 Invalid combine size jam on
page 2-105.
295.03 Media too short size jam The system detected a document with a length
shorter than 115mm in the Slow Scan Direction.
Scanner jam
Go to 295.03 Too short size jam on page 2-106.
295.04 Media too long size jam The system detected a document with the following
length in the Slow Scan Direction:
Scanner jam
Simplex mode: 672.4mm or longer
Duplex mode: 480.1mm or longer
Go to 295.04 Too long size jam on page 2-107.
295.05 Mixed size not supported When feeding mixed size originals, the user has
selected a fixed size from the menu settings.
Scanner jam
295.05 Mixed size not supported on
page 2-109.
298.01 Scanner power cable missing The scanner is not receiving input power.
or unplugged
Go to 298.01 Scanner cable missing or
unplugged on page 2-109.
31 <Color> toner cartridge The <Color> toner cartridge is defective or not

detection error installed.
Missing or
defective Go to <Color> toner cartridge detection error
<color> on page 2-199.
cartridge
31 Black toner cartridge The Black toner cartridge is defective not installed.
detection error
Missing or Go to Toner cartridge error on page 2-192.
defective black
cartridge

7510
Error code or
message
32 Incorrect <color> toner A <color>) toner cartridge of an incorrect

cartridge error. specification is installed.
Replace
unsupported Go to Incorrect <color> toner cartridge error
<Color> on page 2-200.
cartridge
32 Incorrect black toner cartridge A black toner cartridge of an incorrect specification

error. is installed.
Replace
unsupported Go to Incorrect black toner cartridge error on
Black cartridge page 2-200.
34 Tray 2 media size mismatch The media tray assembly 2 side guide or end guide
error is not properly set.
Check tray 2
guides Go to Tray 2 media size mismatch error on
page 2-201.
Check tray 1
guides. Go to Tray 1 media size mismatch error on
page 2-200.
Check tray 3
page 2-202.
Check tray 4
page 2-202.
34 Tray 1 media type mismatch The sensor (transparency detect) did not detect
error transparency media.
Incorrect paper
type, check Go to Tray 1 media type mismatch error on
tray 1 page 2-203.
Incorrect paper
tray 2 page 2-204.
Incorrect paper
tray 3 page 2-205.
Incorrect paper
tray 4 page 2-205.
80 100K maintenance required Service is required to maintain printer performance.

Scheduled Go to 100K maintenance required on
maintenance page 2-189.
100K kit
80 600K maintenance required Service is required to maintain printer performance.

Scheduled Go to 600K maintenance required on
600K kit
2-20 Service Manual

7510
Error code or
message
80 ADF maintenance required Service is required to maintain printer performance.

Scheduled Go to ADF maintenance required on
ADF kit
82 Waste toner cartridge full Replace the waste toner cartridge.

Replace waste Go to Waste toner cartridge full on page 2-193.
toner
82 Waste toner cartridge not Reinstall the waste toner cartridge.

detected
Waste toner Go to Waste toner cartridge not detected on
missing page 2-193.
82 Waste toner cartridge nearly Waste toner cartridge is nearing the replacement
full interval.
Waste toner
nearly full Go to Waste toner cartridge nearly full on
page 2-194.
84 (Color) PC cartridge not A (color) PC cartridge is not installed or not installed

detected properly.
(color) PC unit
missing Go to <Color> PC cartridge not detected on
page 2-195.
84 K PC cartridge nearly The black PC cartridge is nearing the replacement

exhausted interval.
Black PC unit
life warning Go to K PC cartridge nearly exhausted on
page 2-196.
84 K PC cartridges nearly All color PC cartridges are nearing the replacement

exhausted. interval.
Color PC unit
life warning Go to K PC cartridge nearly exhausted on
page 2-196.
84 K PC cartridge exhausted The black PC cartridge requires replacing.

Replace black Go to K PC cartridge exhausted on page 2-197.
PC unit
84 CMY PC cartridges All color PC cartridges require replacing.

exhausted
Replace color Go to CMY PC cartridges exhausted on
PC units page 2-196.
84 (Color) PC cartridge invalid A (color) PC cartridge of an incorrect specification is

installed.
Unsupported
(color) PC unit Got to <Color> PC cartridge invalid on
page 2-195.
88 (Color) toner cartridge nearly The (color) toner cartridge is nearing the
empty replacement interval.
(Color) toner
low Go to <Color> toner cartridge nearly empty on
page 2-197.
88 (Color) toner cartridge empty The (color) toner cartridge requires replacing.
Replace (color) Go to <Color> toner cartridge empty on
toner page 2-198.

7510
Error code or
message
841.00 Image pipeline ASIC error The image pipeline for processing the data that
comes from the scanner, prior to being printed, has
Service image failed.
pipeline
Go to Black toner cartridge detection error
841.00 Image pipeline ASIC error on
page 2-109.
842.00 Scanner communication error Controller detected a communication error.

Communication timeout
Service
scanner failure Go to 842.00 Scanner communication error on
page 2-110.
842.01 Scanner communication error Controller detected a communication error packet

timeout.
Service
page 2-111.
842.02 Scanner communication error Controller detected a communication error. Invalid

message checksum
Service
page 2-112.
842.03 Scanner communication error Controller detected a communication error. Invalid

message parameter(s)
Service
page 2-112.
842.04 Scanner communication Controller detected a communication error. Invalid

errors the above components message command
Service the above component
page 2-113.
842.10 Scanner unit assembly - ADF Communication error occurred between the scanner
communication error controller card assembly and the ADF controller
Service card assembly.
scanner failure
Go to 842.10 Scanner unit assembly - ADF
communication error on page 2-113.
842.11 Scanner communication error Communication error occurred between the scanner
(by scanner) controller card assembly and the RIP card
Service assembly.
scanner failure
Go to 842.11 Scanner communication error (by
scanner) on page 2-114.
842.12 Scanner unit assembly Communication error occurred between the scanner
communication error controller card assembly and the RIP card
Service assembly.
scanner failure
Go to 842.12 Scanner unit assembly
843.00 Sensor (scanner HP) error An error occurred while counting the pulses of the
scanner drive motor assembly.
Service
scanner failure After the Carriage Motor turned on, the sensor
(scanner HP) did not turn on within the specified
time.
Go to 843.00 Sensor (scanner HP) error on
page 2-115.
2-22 Service Manual

7510
Error code or
message
843.01 Scanner carriage over run The scanner carriage has overrun.
error
Service Go to 843.01 Scanner carriage over run error
scanner failure on page 2-116.
843.10 ADF RAM test error The ADF controller card assembly RAM has failed
in the read/write operation.
Service
scanner failure (It checks at the time of power on)
Go to 843.10 ADF RAM test error on
page 2-117.
843.11 ADF EEPROM error The ADF-EEPROM failed during the read/write
operation.
Service
scanner failure Go to 843.11 ADF EEPROM error on
page 2-117.
843.12 ADF pick roll position lift up After the pick roll position motor assembly started
error reverse rotation, the sensor (pick roll position HP)
Service did not turn on within the specified time.
scanner failure
After the pick roll position motor assembly started
normal rotation, the sensor (pick roll position HP)
did not turn off within the specified time.
Go to 843.12 ADF pick roll position lift up error
on page 2-117.
843.20 Scanner unit assembly There is an open circuit in the scanner interface
connection error cable assembly between the scanner controller card
Service assembly and the RIP card assembly.
scanner failure
Go to 843.20 Scanner unit assembly connection
error on page 2-119
843.21 Scanner unit assembly The scanner unit assembly EEPROM failed during
EEPROM error the read/write operation.
Service
scanner failure Go to 843.21 Scanner unit assembly EEPROM
error on page 2-119.
843.22 Scanner unit assembly The scanner unit assembly EEPROM failed during
EEPROM sub system error the read/write operation.
Service
scanner failure Go to 843.22 Scanner unit assembly EEPROM
sub system error on page 2-119.
843.23 Scanner cooling fan error The scanner cooling fan has failed.
Service Go to 843.23 Scanner cooling fan error on
scanner failure page 2-120.
843.24 Image processing error An error occurred in the image-processing system.

Service Go to 843.24 Image processing error on
843.25 Scanner controller card An internal processing error occurred in the scanner
assembly error 1 controller card assembly.
Service
scanner failure Go to 843.25 Scanner controller card assembly
error 1 on page 2-121.
843.26 Scanner controller card An internal processing error occurred in the scanner
assembly error 2 controller card assembly.
Service
scanner failure Go to 843.26 Scanner controller card assembly
error 2 on page 2-122.

7510
Error code or
message
844.00 Exposure lamp error A error has occurred with the exposure lamp.
Service Go to 844.00 Exposure lamp error on
844.01 White reference/exposure The large platen glass is not properly installed or
lamp Illumination error missing
Service
scanner failure The white reference initialization of the scanner unit
assembly has failed after a POR or the amount of
light from the exposure lamp is inadequate at the
start of the scan.
Go to 844.01 White reference/exposure lamp
illumination error on page 2-123.
845.00 CCD error A error has occurred with the CCD sensor
assembly.
Service
scanner failure Go to 845.00 CCD error on page 2-124.
845.01 CCD initialization (lamp on) The CCD does not make a correct output when it
error receives a specified amount of light.
Service
scanner failure Go to 845.01 CCD initialization (lamp on) error
on page 2-125.
845.02 CCD initialization (lamp off) The CCD does not make a correct output when light
error is absent.
Service
scanner failure Go to 845.02 CCD initialization (lamp off) error
on page 2-126.
846.00 Scanner communication error Controller detected errors. Scanner download

timeout
Service
page 2-126.
846.01 Scanner communication error Controller detected errors. Detected I/O error
Service Go to 846.01 Scanner communication error on
846.10 Sensor (ADF width APS X) The combinations of outputs from the sensor (ADF
error width APS 1), sensor (ADF width APS 2) and sensor
Service (ADF width APS 3) are abnormal.
scanner failure
Go to 846.10 Sensor (ADF width APS X) error
on page 2-127.
846.12 Scanner unit assembly A software error was detected by the scanner
software logic error controller card assembly.
Service
scanner failure Go to 846.12 Scanner unit assembly software
logic error on page 2-129.
846.13 Switch (platen interlock) open The system detected that the switch (platen
interlock) is open.
Service
scanner error Go to 846.13 Switch (platen interlock) open on
page 2-129.
847.00 Fax modem error The configuration ID bit that describes the devices
modem does not match the actual modem installed
Service modem in the device.
Go to 847.00 Modem error on page 2-130.
2-24 Service Manual

7510
Error code or
message
847.01 Fax storage The remaining memory available on the hard drive
is too small.
Service fax
Go to 847.01 Fax storage error on page 2-130.
848.00 Fax modem/configuration ID The device does not have a modem installed, even
mismatch though its configuration ID indicates that a modem
Service modem should be present.
Go to 848.00 Fax/modem configuration ID
mismatch on page 2-131.
849.00 Hard drive/configuration ID The device does not have a hard drive installed,
mismatch even though its configuration ID indicates that a
Service hard hard drive should be present.
drive
Go to 849.00 Hard drive/configuration ID
mismatch on page 2-131.
900.xx RIP card assembly software A error has occurred in the RIP card assembly
error software.
Service RIP
software Go to 900.XX RIP card assembly software error
on page 2-131.
901.xx RIP card assembly software A error has occurred in the RIP card assembly
error software.
Service engine
error Go to 900.XX RIP card assembly software error
on page 2-131.
902.00 General upper engine card An error has occurred in the upper engine card
error assembly.
Service engine
error Fuse #1 Go to 902.00 General upper engine error fuse
#1 on page 2-132.
error assembly.
Service engine
#2 on page 2-134.
error assembly.
Service engine
#3 on page 2-134.
902.03 General lower engine card An error has occurred in the lower engine card
error assembly.
Service engine
error Fuse #1 Go to 902.03 General lower engine error fuse
#1 on page 2-135.
error assembly.
Service engine
#2 on page 2-136.
error assembly.
Service engine
#3 on page 2-136.
error assembly.
Service engine
#4 on page 2-137.

7510
Error code or
message
error assembly.
Service engine
#5 on page 2-138.
903.00 K developer/transport drive K developer/transport drive motor error does not

motor error rotate at the specified speed.
Service motor
error Go to 903.00 K developer/transport drive
assembly motor error on page 2-140.
903.01 K PC drive motor error The K PC cartridge drive motor does not rotate at
the specified speed.
Service motor
error Go to 903.01 K PC drive motor error on
page 2-141.
903.02 CMY PC drive motor error The CMY PC cartridge drive motor does not rotate
at the specified speed.
Service motor
error Go to 903.02 CMY PC drive motor error on
page 2-142.
903.03 Developer drive motor error The developer drive motor does not rotate at the
specified speed.
Service motor
error Go to 903.03 Developer drive motor error on
page 2-142.
904.00 Sensor (transfer belt HP) late The sensor (transfer belt HP) does not detect the
error transfer belt home position in the specified time or
Service the transfer belt is damaged or torn in half.
transfer belt
The transfer belt cleaning assembly is missing.
If this error has occurred more than three times, it
must be reset inside diagnostic mode before
troubleshooting can begin or the machine can
operate.
Go to 904.00 Sensor (transfer belt HP) late
904.01 Transfer belt position failure The transfer belt is out of correct position or the
transfer belt cleaning assembly is missing.
Service
transfer belt Go to Go to 904.01 Transfer belt position
failure on page 2-144.
904.02 Sensor (transfer belt edge) The sensor (transfer belt edge detect) is not
failure detecting the transfer belt edge properly.
Service
transfer belt Go to 904.02 Sensor (transfer belt edge) failure
on page 2-145.
904.03 Sensor (2nd transfer roll The sensing area of the sensor (2nd transfer roll
retract HP) late error retract HP) is not interrupted within the specified
Service time when the 2nd transfer roll is moving to the
transfer belt home position.
Go to 904.03 Sensor (2nd transfer roll retract
HP) late error on page 2-145.
904.04 Sensor (2nd transfer roll The sensing area of the sensor (2nd transfer roll
retract HP) lag error retract HP) remains interrupted within the specified
Service time when the 2nd transfer roll is moving from the
Go to 904.04 Sensor (2nd transfer roll retract
HP) lag error on page 2-147.
2-26 Service Manual

7510
Error code or
message
904.05 Sensor (CMY transfer roll The sensing area of the sensor (CMY transfer roll
retract HP) late error retract HP) is not interrupted within the specified
Service time when the CMY retract rolls are moving to the
Go to 904.05 Sensor (CMY transfer roll retract
HP) late error on page 2-148
904.06 Sensor (CMY transfer roll The sensing area of the sensor (CMY transfer roll
retract HP) lag or transfer belt retract HP) remains interrupted within the specified
Service unit assembly missing. time when the CMY transfer roll is moving from the
Go to 904.06 Sensor (CMY transfer roll retract
HP) lag error on page 2-148.
904.07 CMY transfer roll retract The CMY transfer roll retract motor has failed.
motor time out
Service Go to 904.07 CMY transfer roll retract motor
transfer belt time out on page 2-149.
905.00 NVM read/write cannot be Engine NVM read/write has failed.

executed error
Service engine Go to 905.00 NVM read/write cannot be
error executed error on page 2-149.
905.01 Marking device video error Internal processing error occurred in printer engine.
Service engine Go to 905.01 Marking device video error on
error page 2-149.
905.02 Marking device Xerographic Internal processing error occurred in printer engine.
error
Service engine Go to 905.02 Marking device Xerographics
error error on page 2-150.
905.03 Marking device other1 error Internal processing error occurred in printer engine.
Service engine Go to 905.03 Marking device other1 error on
error page 2-150.
905.04 Marking device paper Internal processing error occurred in printer engine.
handling error
Service engine Go to 905.04 Marking device paper handling
error error on page 2-150.
905.05 Marking device other2 error Internal processing error occurred in printer engine.
Service engine Go to 905.05 Marking device other2 error on
error page 2-150.
907.00 Printhead polygon mirror The printhead polygon mirror motor has failed or
motor error does not rotate at the specified speed.
Printhead error
Go to 907.00 Printhead polygon mirror motor
error on page 2-151
907.01 Y laser SOS internal error The interval of the printhead start of scan Y signals
exceed the specified value.
Printhead error
Go to 907.01 Y laser SOS internal error on
page 2-151.
907.02 M laser SOS internal error The interval of the printhead start of scan M signals
Printhead error
Go to 907.02 M laser SOS internal error on
page 2-151.

7510
Error code or
message
907.03 C laser SOS internal error The interval of the printhead start of scan C signals
Printhead error
Go to 907.03 C laser SOS internal error on
page 2-152.
907.04 K laser SOS internal error The interval of the printhead start of scan K signals
Printhead error
Go to 907.04 K laser SOS internal error on
page 2-152.
907.05 Printhead control error Operation error of the printhead ASIC in the printer
engine. An error occurred during the read/write test.
Printhead error
Go to 907.05 Printhead control error on
page 2-153.
908.00 Waste toner full error After the sensor (waste toner full) turned on, the
pixel count exceed the specified value.
Service engine
error Go to 908.00 Waste toner full error on
page 2-153.
911.00 24V LVPS cooling fan error When the 24V LVPS cooling fan was operating, fan
lock was detected for more than 30 seconds.
Service engine
error Go to 911.00 24V LVPS cooling fan error on
page 2-154.
911.01 Transfer belt drive motor When the transfer belt drive motor cooling fan was
cooling fan error operating, fan lock was detected for more than 30
Service engine seconds.
error
Go to 911.01 Transfer belt drive motor cooling
fan error on page 2-154.
911.02 Fuser cooling fan lock error When the Fuser cooling fan was operating, fan lock
was detected for more than 30 seconds.
Service engine
error Go to 911.02 Fuser cooling fan lock error on
page 2-155.
918.00 Standard media exit shift An internal processing error occurred in the upper
error printer engine card assembly.
Service std. bin
1 error Go to 918.00 Standard media exit shift error on
page 2-155.
920.00 Fuser main lamp overheat The front thermistor detected an abnormal high
error temperature.
Service fuser
error This error must be reset inside diagnostic mode
before troubleshooting or machine operation can
occur.
Go to 920.00 Fuser main lamp overheat error
on page 2-156.
920.01 Front thermistor The system detected an open circuit in the fuser
disconnection error front thermistor.
Service fuser
error Go to 920.01 Front thermistor disconnection
2-28 Service Manual

7510
Error code or
message
920.02 Fuser sub lamp overheat The rear thermistor detected an abnormal high
error temperature.
Service fuser
error This error must be reset inside diagnostic mode
occur.
Go to 920.02 Fuser sub lamp overheat error on
page 2-157.
920.03 Rear thermistor The system detected an open circuit in the fuser
disconnection error rear thermistor.
Service fuser
error Go to 920.03 Rear thermistor disconnection
920.04 Main lamp warm up error The fuser temperature did not reach the ready
temperature in the specified time or the incorrect
Service fuser voltage fuser is installed.
error
Go to 920.04 Main lamp warm up error on
page 2-158.
920.05 Main lamp on-time error The main lamp was turned on for 20 seconds or
longer.
Service fuser
error Go to 920.05 Main lamp on-time error on
page 2-159.
920.06 Sub lamp warm up error The fuser temperature did not reach the ready
temperature in the specified time.
Service fuser
error Go to 920.06 Sub lamp warm-up failure on
page 2-159.
920.07 Sub lamp on-time error The Sub lamp was turned on for 20 seconds or
longer.
Service fuser
error Go to 920.07 Sub lamp on-time error on
page 2-160.
924.00 Yellow toner RFID Communication error with the Y sensor (RFID toner
communication error cartridge) has occurred.
Service engine
error Go to 924.00 Yellow toner RFID communication
924.01 Magenta toner RFID Communication error with the M sensor (RFID toner
Service engine
error Go to 924.01 Magenta toner RFID
924.02 Cyan toner RFID Communication error with the C sensor (RFID toner
Service engine
error Go to 924.02 Cyan toner RFID communication
924.03 Black toner RFID Communication error with the K sensor (RFID toner
Service engine
error Go to 924.03 Black toner RFID communication

7510
Error code or
message
925.00 Sensor (Y ATC) Outputs of the sensor (Y ATC) are not in the
specified range.
Service PC
cartridge This error must be reset inside diagnostic mode
occur.
Go to 925.00 Sensor (Y ATC) error on
page 2-162.
925.01 Sensor (M ATC) Outputs of the sensor (M ATC) are not in the
specified range.
Service PC
occur.
Go to 925.01 Sensor (M ATC) error on
page 2-163.
925.02 Sensor (C ATC) Outputs of the sensor (C ATC) are not in the
specified range.
Service PC
occur.
Go to 925.02 Sensor (C ATC) error on
page 2-163.
925.03 Sensor (K ATC) Outputs of the sensor (K ATC) are not in the
specified range.
Service PC
occur.
Go to 925.03 Sensor (K ATC) error on
page 2-164.
940.00 MPF Tray 5 size sensing The MPF size width sensor has failed.
error
Service MPF Go to 940.00 MPF tray 5 size sensing error on
failure page 2-164.
941.00 Switch (media size) size The tray 1 switch (media size) detected an invalid
sensing error (tray 1) size setting.
Service tray 1
failure Go to 941.00 Switch (media size) size sensing
error (tray 1) on page 2-165.
941.01 sensor (media level) late The sensing area of the sensor (media level) in the
error (tray 1) media tray 1 is not interrupted within the specified
Service tray 1 time after the lift tray has risen to operating level.
failure
Go to 941.01 Sensor (media level) late error
(tray 1) on page 2-166.
Service tray 2
942.01 Sensor (media level) late The sensing area of the sensor (media level) in the
failure
2-30 Service Manual

7510
Error code or
message
Service tray 3
failure
Service tray 4
failure
950.00 through EPROM mismatch failure This error code indicates a mismatch between the
950.29 operator panel assembly and the interconnect card
assembly.
Service
NVRAM Warning: In the event of replacement of any one of
mismatch the following components:
RIP card assembly
Interconnect card assembly
Only replace one component at a time. Replace the

required component, and perform a POR before
replacing a second component listed above. If this
procedure is not followed, the printer will be
rendered inoperable. Never replace two or more of
the components listed above without a POR after
installing each one, or the printer will be rendered
inoperable.
Warning: Never install and remove components

listed above as a method of troubleshooting
components. Once a component has been installed
in a machine, it cannot be used in another machine.
It must be returned to the manufacturer.
Go to Go to 950.00 through 950.29 EPROM
mismatch failure on page 2-172.

7510
Error code or
message
950.30 through EPROM mismatch failure This error code indicates a mismatch between the
950.60 RIP card assembly and the interconnect card
assembly.
Service
NVRAM Warning: In the event of replacement of any one of
mismatch the following components:
RIP card assembly
Only replace one component at a time. Replace the

required component, and perform a POR before
replacing a second component listed above. If this
procedure is not followed, the printer will be
rendered inoperable. Never replace two or more of
the components listed above without a POR after
installing each one, or the printer will be rendered
inoperable.
Warning: Never install and remove components

listed above as a method of troubleshooting
components. Once a component has been installed
in a machine, it cannot be used in another machine.
It must be returned to the manufacturer.
Go to Go to 950.30 through 950.60 EPROM
mismatch failure on page 2-173.
951.XX RIP card assembly NVRAM A failure has occurred in the RIP card asm NVRAM.
failure
Service Go to Go to 951.XX RIP card assembly NVRAM
NVRAM failure failure on page 2-174.
952.XX Interconnect card assembly A recoverable NVRAM Cyclic redundancy check

NVRAM CRC failure (CRC) error occurred.
Service NV
failure Go to Go to 952.XX Interconnect card assembly
NVRAM CRC failure on page 2-174.
953.XX Operator panel assembly NVRAM chip failure with operator panel assembly
NVRAM failure (mirror).
Service
NVRAM failure Go to Go to 953.XX Operator panel assembly
NVRAM failure on page 2-175.
954.XX Interconnect card assembly NVRAM chip failure with interconnect card
NVRAM failure assembly.
Service
NVRAM failure Go to Go to 954.XX Interconnect card assembly
NVRAM failure on page 2-175.
955.XX RIP card assembly NAND The code ROM or NAND flash failed the cyclic
CRC failure redundancy check.
Service Code
CRC Go to Go to 955.XX RIP card assembly NAND
CRC failure on page 2-176.
956.00 RIP card assembly processor The RIP card processor has failed.
failure
Service system Go to Go to 956.00 RIP card assembly
board processor failure on page 2-176.
956.01 RIP card assembly processor The RIP card assembly has exceeded safe
over temperature failure operating temperature.
Service system
board Go to Go to 956.01 RIP card assembly
processor over temperature failure on
page 2-176.
2-32 Service Manual

7510
Error code or
message
956.02 RIP card assembly cooling The RIP card assembly cooling fan is not
fan failure functioning properly.
Service system
board Go to Go to 956.02 RIP card assembly cooling
fan failure on page 2-177.
956.03 RIP card assembly FPGA The RIP card assembly has failed.
failure
Service system Go to Go to 956.03 RIP card assembly FPGA
board failure on page 2-177.
980.00 Communication error with A communication error has occurred with the
1TM, 3TM or TTM assembly 1TM,3TM or TTM controller card assembly and the
Service tray 2 upper printer engine card assembly.
comm.
Go to Go to 980.00 Communication error with
1TM, 3TM, or TTM assembly on page 2-177.
980.01 HVPS controller A communication error has occurred with the

communication error developer roll HVPS card assembly and the upper
Service device printer engine card assembly.
comm
Go to Go to 980.01 HVPS controller
980.02 Communication error A communication error has occurred with the RIP
between printer and RIP card card assembly and the upper printer engine card
Service device assembly assembly and the.
comm
Go to 980.02 Communication error between
printer and RIP card assembly on page 2-179.
980.03 Communication error with A communication error has occurred with the upper
finisher controller card printer engine card assembly and the finisher
Service finisher assembly controller card assembly.
comm
Go to 980.03 Communication error with finisher
controller card assembly on page 2-179.
981.00 Sensor (stacker bin level 1) The sensing area of the sensor (stacker bin level 1)
late error or Sensor (stacker bin level 2) is not interrupted
Service finisher within the specified period after the stacker bin
error Sensor (stacker bin level 2) starts rising.
late error
981.01 Stacker bin upper limit error The sensing area of the sensor (stacker bin upper
limit) is not interrupted when the stacker bin raises
Service finisher to its uppermost limit.
error
981.02 Stacker bin lower limit error The stacker bin lowers beyond the specified lower
limit within the specified time.
Service finisher
error Refer to the Finisher Service Manual.
982.00 Sensor (front tamper HP) late The sensing area of the sensor (front tamper HP) is
error not interrupted when the front tamper starts moving
Service finisher to the home position.
error
982.01 Sensor (front tamper HP) lag The sensing area of the sensor (front tamper HP)
error remains interrupted within the specified time after
Service finisher the front tamper starts moving from the home
error position.

7510
Error code or
message
983.00 Sensor (rear tamper HP) late The sensing area of the sensor (rear tamper HP) is
error not interrupted when the rear tamper starts moving
Service finisher to the home position.
error
983.01 Sensor (rear tamper HP) lag The sensing area of the sensor (rear tamper HP)
Service finisher the rear tamper starts moving from the home
error position.
984.00 Sensor (punch unit HP) late The sensing area of the sensor (punch unit HP) is
error not interrupted during the specified time after the
Service finisher punch unit starts moving to the home position.
error
984.01 Sensor (punch unit HP) lag The sensing area of the sensor (punch unit HP)
Service finisher the punch unit starts moving from the home
error position.
985.00 Sensor (punch carriage shift The sensing are of the sensor (punch carriage shift
HP) late error HP) is not interrupted within the specified time after
Service finisher the punch carriage starts moving to the home
error position.
985.01 Sensor (punch carriage shift The sensor (punch carriage shift HP) remains
HP) lag error interrupted within the specified time after the punch
Service finisher carriage starts moving from the home position.
error
986.00 Sensor (media eject clamp The sensing area of the sensor (media eject clamp
Service finisher the eject clamp starts moving to the home position.
error
986.01 Sensor (media eject clamp The sensing area of the sensor (media eject clamp
HP) lag error HP) remains interrupted within the specified time
Service finisher after the eject clamp starts moving from the home
error position.
987.00 Sensor (media eject shaft The sensing area of the sensor (media eject shaft
Service finisher the media eject shaft starts moving to the home
error position.
987.01 Sensor (media eject shaft The sensing area of the sensor (media eject shaft
Service finisher after the media eject shaft starts moving from the
error home position.
988.01 Sensor (punch unit side The sensor (punch unit side reg 1) or sensor (punch
reg 1) lag error unit side reg 2) did not detect any media correctly.
Service finisher
error Sensor (punch unit side Refer to the Finisher Service Manual.
reg 2) lag error
2-34 Service Manual

7510
Error code or
message
989.00 Stapler unit error The sensing area of the sensor (stapler unit motor
HP) inside the stapler unit assembly is not
Service finisher interrupted within the specified timer after the
error stapler unit motor starts moving to the home
position.
990.00 Sensor (stapler carriage HP) The sensing area of the sensor (stapler carriage
late error HP) is not interrupted within the specified time after
Service finisher the stapler carriage starts moving to the home
error position.
990.01 Sensor (stapler carriage HP) The sensing area of the sensor (stapler carriage
lag error HP) remains interrupted within the specified time
Service finisher after the stapler carriage starts moving from the
991.00 Sensor (booklet front tamper The sensing area of the sensor (booklet front
HP) late error tamper HP) is not interrupted within the specified
Service finisher time after the front booklet tamper starts moving to
error the home position.
991.01 Sensor (booklet front tamper The sensing area of the sensor (booklet front
HP) lag error tamper HP) remains interrupted within the specified
Service finisher time after the front booklet tamper starts moving
error from the home position.
991.02 Sensor (booklet rear tamper The sensing area of the sensor (booklet rear tamper
Service finisher the rear booklet tamper starts moving to the home
error position.
991.03 Sensor (booklet rear tamper The sensing area of the sensor (booklet rear tamper
Service finisher after the rear booklet tamper starts moving from the
991.04 Sensor (booklet end guide The sensing area of the sensor (booklet end guide
Service finisher the booklet end guide starts moving to the home
error position.
991.05 Sensor (booklet end guide The sensing area of the sensor (booklet end guide
Service finisher after the booklet end guide starts moving from the
991.06 Sensor (booklet unit interlock) The sensor (booklet unit interlock) detected that the
error booklet maker was not completely inserted when
Service finisher the finisher front door assembly was closed.
error

7510
Error code or
message
991.07 Sensor (booklet compiler no The sensing area of the sensor (booklet compiler no
media) no media detected media) did not detect any media when the booklet
Service finisher stapler motor was activated.
error
991.08 Sensor (booklet knife HP) The sensing area of the sensor (booklet knife HP) is
late error not interrupted within the specified time after the
Service finisher booklet knife started moving to home position.
error
991.09 Sensor (booklet knife HP) lag The sensing area of the sensor (booklet knife HP)
Service finisher the booklet knife started moving from home position.
error
991.10 Sensor (booklet knife folding) The sensing area of the sensor (booklet knife
late error folding) is not interrupted within the specified time
Service finisher after the booklet knife solenoid was activated.
error
991.11 Booklet stapler error The booklet stapler unit has failed.
Service finisher Refer to the Finisher Service Manual.
error
991.12 Communication error with A communication error has occurred with the
booklet controller card booklet controller card assembly and the finisher
Service finisher assembly controller card assembly.
error
991.13 Booklet unit maker error Booklet set recovery was detected too many times
for the same job. Perform a POR.
Service finisher
error Refer to the Finisher Service Manual.
992.00 Sensor (de-curler clutch HP) The sensing area of the sensor (de-curler cam HP)
late error is not interrupted within the specified time after the
Service finisher de-curler roll assembly (nip) starts moving to the
992.01 Sensor (de-curler clutch HP) The sensing area of the sensor (de-curler cam HP)
lag error remains interrupted within the specified time after
Service finisher the de-curler roll assembly (nip) starts moving from
error the home position.
Close cover F Bridge unit cover is open. The bridge unit assembly cover is open.
Close door A Printer left door open. The printer left door assembly is open, or the printer
left door closed actuator is damaged.
Go to Printer left door open on page 2-187.
Close door B Duplex left door assembly The Duplex left door assembly is open.
open.
Go to Duplex left door assembly open on
page 2-181.
Close door C Printer left lower door The printer lower left door assembly is open.
assembly open
Go to Printer left lower door assembly open on
page 2-188.
2-36 Service Manual

7510
Error code or
message
Close door D 1TM, 3TM or TTM left door The 1TM, 3TM or TTM tray left door assembly is
assembly open open.
Go to 1TM, 3TM or TTM left door assembly
open on page 2-180.
Close door E Printer front door assembly Printer front door assembly is open.
open
Go to Printer front door assembly open on
page 2-186.
Close door G Finisher front door open. The finisher front door is open.
Close door J Transfer belt access door The transfer belt access door is open.
open.
Go to Transfer belt access door open on
page 2-188.
Close Eject cover open. The finisher eject cover is open.

surface H
Empty hole Punch waste box full. The punch waste box is full.
punch box
Insert hole Punch waste box missing. No punch waste box.

punch box
Load staples Staple cartridge empty. Staple cartridge empty.

Load tray x with No media in the selected Media is not loaded in the tray.
<media> media tray.
Go to No media in the selected media tray on
page 2-183.
Remove paper Finisher upper media bin full. Stacker set over count
from bin 1
The upper media bin has reached maximum
capacity.
Remove paper Stacker media bin full (no The stacker media bin has reached maximum
from bin 2 mix) capacity (no mix).
Remove paper Stacker media bin full (mix The stacker media bin has reached maximum
from bin 2 size) capacity (mix size).
Remove paper Standard bin 1 full. Media in standard bin 1 is at maximum capacity.
from standard
output bin Go to Standard media bin full on page 2-190.
Scanner ADF ADF left cover assembly is The ADF left cover assembly is open.
cover open open
Go to ADF left cover assembly is open on
page 2-191.
Scanner Scanner unit assembly not The scanner unit assembly is unplugged or missing.
missing cable detected
unplugged Go to Scanner unit assembly not detected on
page 2-190.

7510
Error code or
message
Toner Toner cartridge RFID error A toner cartridge of a different specification is

unsupported installed.
Go to Toner cartridge set error on page 2-192.
2-38 Service Manual

7510
Service checks
200.00 Sensor (registration) late jam
Step Check Yes No
1 Check the media position. Remove the Go to step 2.

media.
Does the media touch the sensor (registration)?
2 Check the registration/transport roll assembly. Go to step 3. Clean or replace
the registration /
Is the above component free of excess wear and transport roll
contamination? assembly.
Go to
Registration /
transport roll
assembly
removal on
page 4-36.
3 Check the sensor (registration) for proper operation. Go to step 5. Go to step 4.
1. Enter the Diagnostics Menu.
2. Touch BASE SENSOR TEST.
3. Touch Media Path.
4. Touch Registration.
Does the display on the operator panel, change every time

the sensing area of the above sensor is interrupted or
blocked?
4 Check the sensor (registration) for proper connection. Replace the Replace the
sensor connection.
Is the above component properly connected? (registration).
Go to Sensor
(registration)
removal on
page 4-37.
5 Check the transport roll/MPF drive motor assembly for Go to step 7. Go to step 6.
proper operation.
Caution: When performing motor tests,
ensure that all cover and door interlock
switches are overridden.

2. Touch MOTOR TESTS.
3. Touch Printer Motor Test.
4. Touch MPF/transport drive motor.
Does the above component operate properly?

6 Check the MPF / transport drive motor assembly for proper Replace the MPF/ Replace the
connection. transport drive connection.
motor assembly.
Is the above component properly connected?
Go to MPF /
transport drive
motor assembly
removal on
page 4-105.

7510
Step Check Yes No
7 Check the Replace the K developer/transport drive motor Go to step 9. Go to step 8.

assembly for proper operation.

4. Touch. K developer/transport drive motor.

8 Check the K developer/transport drive motor assembly for Replace the K Replace the
proper connection. developer / connection.
transport drive
Is the above component properly connected? motor assembly.
Go to K
developer /
transport drive
motor assembly
removal on
page 4-96.
9 Perform a print test. Replace the lower Problem solved.
printer engine card
Does the error continue? assembly.
Go to Lower
printer engine
card assembly
removal on
page 4-80.
200.01 Sensor (registration) lag jam
Step Check Yes No

media.
2 Check the registration/transport roll assembly. Go to step 3. Clean or replace
the registration /
Is the above component free of excess wear and transport roll
contamination? assembly.
Go to
Registration /
transport roll
assembly
removal on
page 4-36.
3 Check the fuser unit drive gear for excess wear and Go to step 4. Replace the fuser
damage. unit assembly.
Is the above component free of excess wear and damage? Go to Fuser unit
assembly
removal on
page 4-15.
2-40 Service Manual

7510
Step Check Yes No


blocked?
5 Check the sensor (registration) for proper connection. Replace the Replace the
sensor connection.
Is the above component properly connected? (registration).
Go to Sensor
(registration)
removal on
page 4-37.
6 Check the sensor (fuser exit) for proper operation. Go to step 8. Go to step 7.
4. Touch Fuser exit
Caution: The area around the actuator is very hot. Allow the
fuser area to cool before proceeding.
blocked?
7 Check the sensor (fuser exit) for proper connection. Replace the Replace the
sensor (fuser exit). connection.
Go to Sensor
(fuser exit)
removal on
page 4-25.
8 Check the registration clutch for proper operation. Go to step 10. Go to step 9.

4. Touch Registration clutch.
Does the above component make an audible clicking sound

when activated?
9 Check the registration clutch for proper connection. Replace the Replace the
registration clutch. connection.
Go to
Registration
clutch removal
on page 4-37.

7510
Step Check Yes No

4. Touch K developer/transport drive motor.

11 Check the Replace the K developer/transport drive motor Replace the K Replace the
assembly for proper connection. developer/ connection.
transport drive
Go to K
developer /
transport drive
motor assembly
removal on
page 4-96.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
200.02 Sensor static jam
Step Check Yes No
1 Check the media position in the area shown on the operator Remove the Go to step 2.
panel. media.
Is media present in the area shown on the operator panel?
2 Check the sensor in the appropriate area for proper Go to step 4. Go to step 3.
operation.

the sensing area of the appropriate sensor is interrupted or
blocked?
3 Check the appropriate sensor for proper connection. Replace the Replace the
appropriate connection.
Is the above component properly connected? sensor.
2-42 Service Manual

7510
Step Check Yes No
4 POR the machine. Replace the lower Problem solved.

printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
200.03 Sensor (media on belt) late jam
Step Check Yes No
1 Check the media condition. Replace the Go to step 2.

damaged media
Is the media in the tray crumpled, curled or damaged? with new.
media.
Does the media touch the sensor (media on belt)?
3 Check the 2nd transfer roll assembly for excess wear or Go to step 4. Replace the 2nd
damage. transfer roll
assembly.
Is the above component free of excess wear and damage?
Go to 2nd
transfer roll
assembly
removal on
page 4-35.
4 Check the sensor (media on belt) for proper operation. Go to step 6. Go to step 5.
4. Touch Media on belt.

blocked?
5 Check the sensor (media on belt) for proper connection. Replace the Replace the
sensor (media on connection.
Is the above component properly connected? belt).
Go to Sensor
(media on belt)
removal on
page 4-30.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
201.00 Sensor (fuser exit) late jam
Step Check Yes No

media.
Does the media touch the sensor (fuser exit)?
2 Check the fuser exit actuator. Replace the Go to step 3.
sensor (fuser exit)
Does the fuser exit actuator attached to the sensor (fuser
exit) appear to be binding or sticking in its normal resting Go to Sensor
position and not allowing media to pass? (fuser exit)
removal on
page 4-25.
3 Check the 2nd transfer roll assembly. Go to step 4. Clean or replace
the 2nd transfer
Is the 2nd transfer roll assembly free of excess wear and roll assembly.
contamination?
Go to 2nd
transfer roll
assembly
removal on
page 4-35.
4. Touch Fuser exit.
Caution: The area around the actuator is very hot. Allow

the fuser area to cool before proceeding.
Does the display on the operator panel change every time
blocked?
Go to Sensor
(fuser exit)
removal on
page 4-25.
6 Check the duplex diverter gate solenoid for proper Go to step 8. Go to step 7.
operation.

4. Touch Duplex diverter gate solenoid.
2-44 Service Manual

7510
Step Check Yes No
7 Check the duplex diverter gate solenoid for proper Replace the Replace the
connection. duplex media connection.
inverter assembly.
Go to Duplex
media inverter
assembly
removal on
page 4-9.
8 Check the registration clutch for proper operation. Go to step 10. Go to step 9.

4. Touch Registrat clutch.
Does the above component make an audible clicking sound

when activated?
9 Check the registration clutch for proper connection. Replace the Replace the
registration clutch. connection.
Is the registration clutch properly connected?
Go to
Registration
clutch removal
on page 4-37.


proper connection. developer/ connection.
transport drive
Go to K
developer /
transport drive
motor assembly
removal on
page 4-96.

7510
Step Check Yes No

printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
202.00 Sensor (fuser exit) lag jam
Step Check Yes No

media.
Does the media touch the sensor (fuser exit)?
4. Touch Fuser exit.
Caution: The area around the actuator is very hot. Allow

the fuser area to cool before proceeding.
blocked?
Go to Sensor
(fuser exit)
removal on
page 4-25.
operation.


5 Check the duplex diverter gate solenoid for proper Replace duplex Replace the
connection. media inverter connection.
assembly.
Go to Duplex
media inverter
assembly
removal on
page 4-9.
2-46 Service Manual

7510
Step Check Yes No



transport drive
Go to K
developer /
transport drive
motor assembly
removal on
page 4-96.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
230.00 Sensor (duplex wait) late jam (duplex media feed)
Step Check Yes No
1 Check the media position. Remove the media. Go to step 2.

Does the media remain in standard media exit?
2 Check the duplex unit assembly rolls. Go to step 3. Clean or replace the
duplex unit
Are the duplex unit assembly rolls free of excess wear assembly.
and contamination?
Go to Duplex unit
assembly removal
on page 4-10.
3 Check the sensor (duplex wait) for proper operation. Go to step 5. Go to step 4.
2. Touch DUPLEX TESTS.
3. Touch Sensor Test.
4. Touch Duplex wait.
Does the display on the operator panel, change every

time the sensing area of the above sensor is interrupted
or blocked?

7510
Step Check Yes No
4 Check the sensor (duplex wait) for proper connection. Replace the sensor Replace the
(duplex wait). connection.
Go to Sensor
(duplex wait)
removal on
page 4-11.
operation.


assembly.
Go to Duplex
media inverter
assembly removal
on page 4-9.
7 Check the duplex drive motor for proper operation. Go to step 9. Go to step 8.

4. Touch Duplex drive motor.

8 Check the duplex drive motor for proper connection. Replace duplex Replace the
drive motor. connection.
Go to Duplex drive
motor removal on
page 4-13.
2-48 Service Manual

7510
Step Check Yes No
9 Check the duplex media inverter clutch for proper Go to step 11. Go to step 10.
operation.

Does the above component make an audible clicking

sound when activated?
10 Check the duplex media inverter clutch for proper Replace the duplex Replace the
assembly.
Go to Duplex
media inverter
assembly removal
on page 4-9.
11 Perform a 2 sided print test. Replace the duplex Problem solved.
controller card
Does the error remain? assembly.
Go to Duplex
controller card
assembly removal
on page 4-14.
Go to step 12.
12 Perform a 2 sided print test. Replace the lower Problem solved.
printer engine card
Go to Lower
printer engine card
assembly removal
on page 4-80.
231.00 Sensor (registration) late jam (duplex feed)
Step Check Yes No

duplex unit
and contamination?
Go to Duplex unit
assembly removal
on page 4-10.

7510
Step Check Yes No

2. Touch BASE SENSOR TESTS.

or blocked?
4 Check the sensor (registration) for proper connection. Replace the sensor Replace the
(registration). connection.
Go to Sensor
(registration)
removal on
page 4-37.
operation.


assembly.
Go to Duplex
media inverter
assembly removal
on page 4-9.


Go to Duplex drive
motor removal on
page 4-13.
2-50 Service Manual

7510
Step Check Yes No
operation.


assembly.
Go to Duplex
media inverter
assembly removal
on page 4-9.
controller card
Go to Duplex
controller card
assembly removal
on page 4-14.
Go to step 12.
printer engine card
Go to Lower
printer engine card
assembly removal
on page 4-80.
231.01 Sensor (registration) late jam (duplex media feed)
Step Check Yes No

duplex unit
and contamination?
Go to Duplex unit
assembly removal
on page 4-10.

7510
Step Check Yes No


or blocked?
4 Check the sensor (registration) for proper connection. Replace the sensor Replace the
(registration). connection.
Go to Sensor
(registration)
removal on
page 4-37.
5 Check the duplex diverter gate solenoid for proper Go to step 7. Go to step 6
operation.


assembly.
Go to Duplex
media inverter
assembly removal
on page 4-9.


Go to Duplex drive
motor removal on
page 4-13.
2-52 Service Manual

7510
Step Check Yes No
operation.


assembly.
Go to Duplex
media inverter
assembly removal
on page 4-9.
controller card
Go to Duplex
controller card
assembly removal
on page 4-14.
Go to step 12.
printer engine card
Go to Lower
printer engine card
assembly removal
on page 4-80.
241.00 Sensor (tray 1 feed-out) late jam
Step Check Yes No

damaged media
Is the media in the tray crumpled or damaged? with new.
2 Check the media size setup. Go to step 3. Replace the
media, or change
Does the media size, in use, match the size set for tray 1? the media size
setup.

7510
Step Check Yes No
3 Check the feed roll, separation roll, and pick roll for media Go to step 4. Clean or replace
tray 1. the feed roll,
separating roll, or
Are the above components free of excess wear and pick roll.
contamination?
Go to Feed roll
removal on
page 4-106,
Separation roll
removal on
page 4-108, and
Pick roll
removal on
page 4-107.
media.
Does the media touch the sensor (tray 1 feed-out)?
5 Check the sensor (tray 1 feed-out) for proper operation. Go to step 7. Go to step 6.
2. Touch INPUT TRAY TESTS.
3. Touch Sensor test.
4. Touch Tray 1.
5. Touch Feed-out.

blocked?
6 Check the sensor (tray 1 feed-out) for proper connection. Replace the Replace the
sensor (tray 1 connection.
Is the above component properly connected? feed-out).
7 Check the media feed lift motor in media tray 1 for proper Go to step 9. Skip to step 8.
operation.

3. Touch Printer motor tests.
4. Touch Tray 1 media feed/lift motor.

8 Check the media feed lift motor for proper connection. Replace the media Replace the
Is the above component properly connected? feed lift motor. connection.
Go to Media feed
lift motor
removal on
page 4-113.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
2-54 Service Manual

7510
Step Check Yes No

damaged media
2 Check the media size setup. Go to step 3. Replace the
media, or change
Does the media size, in use, match the size set for tray 2? the media size
setup.
3 Check the feed roll, separation roll, and pick roll for media Go to step 4. Clean or replace
tray 2. the feed roll,
separating roll, or
Are the above components free of excess wear and pick roll.
contamination?
Go to Feed roll
removal on
page 4-106,
Separation roll
removal on
page 4-108, and
Pick roll
removal on
page 4-107.
4 Check the media position. Remove the Go to step 5
media.
4. Touch Tray 2.
5. Touch Feed-out.

blocked?
7 Check the media feed lift motor in media tray 2 for proper Go to step 9. Skip to step 8.
operation.


Go to Media feed
lift motor
removal on
page 4-113.

7510
Step Check Yes No

printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
242.01 Sensor (tray 1 feed-out) late jam (feeding from tray 2)
Step Check Yes No

damaged media
media.
4. Touch Tray 1.
5. Touch Feed-out.

blocked?
4. Touch Tray 2.
5. Touch Feed-out.

blocked?
2-56 Service Manual

7510
Step Check Yes No
7 Check the MPF/transport drive motor for proper operation. Go to step 9. Skip to step 8.


8 Check the MPF/transport drive motor for proper connection. Replace the MPF / Replace the
Is the above component properly connected? transport drive connection.
motor.
Go to MPF /
transport drive
motor assembly
removal on
page 4-105.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
Step Check Yes No

damaged media with
Is the media in the tray crumpled or damaged? new.
2 Check the media size setup. Go to step 3. Replace the media,
or change the media
Does the media size, in use, match the size set for size setup.
tray 3?
3 Check the feed roll, separation roll, and pick roll for Go to step 4. Clean or replace the
media tray 3. feed roll, separating
roll, or pick roll.
Are the above components free of excess wear and
contamination? Go to Feed roll
removal on
page 4-106,
Separation roll
removal on
page 4-108, and
Pick roll removal
on page 4-107.
4 Check the media position. Remove the media. Go to step 5

7510
Step Check Yes No
4. Touch Tray 3.
5. Touch Feed-out.

or blocked?
6 Check the sensor (tray 3 feed-out) for proper Replace the sensor Replace the
connection. (tray 3 feed-out). connection.
7 Check the media feed lift motor in media tray 3 for Go to step 9. Skip to step 8.
proper operation.


Go to Media feed
lift motor removal
on page 4-113.
9 Perform a print test. Replace the 1TM Problem solved.
controller card
Does the error continue? assembly or the 3TM
controller card
assembly or the TTM
controller card
assembly.
Go to 1X 500-
sheet drawer
(1TM)1TM
controller card
assembly removal
on page 4-2523X
500-sheet drawer
(3TM)3TM
controller card
assembly removal
on page 4-231 or
2000-sheet dual
input (TTM)TTM
controller card
assembly removal
on page 4-205.
Go to step 10.
2-58 Service Manual

7510
Step Check Yes No

printer engine card
Go to Lower
printer engine card
assembly removal
on page 4-80.
243.01 Sensor (tray 2 feed-out) late jam (feeding from tray 3)
Step Check Yes No

damaged media with
2 Check the media position. Remove the media. Go to step 5
4. Touch Tray 2.
5. Touch Feed-out.

or blocked?
4. Touch Tray 3.
5. Touch Feed-out.

or blocked?

7510
Step Check Yes No
7 Check the tray module drive motor for proper operation. Go to step 9. Skip to step 8.

4. Touch Tray module drive motor.

8 Check the tray module drive motor for proper Replace the tray Replace the
connection. module drive motor. connection.
Is the above component properly connected? Go to 2000-sheet
dual input
(TTM)tray module
drive motor
assembly removal
on page 4-203 or
2000-sheet dual
input (TTM)tray
module drive motor
assembly removal
on page 4-203.
controller card
controller card
assembly or the TTM
controller card
assembly.
Go to 1X 500-
sheet drawer
(1TM)1TM
controller card
assembly removal
on page 4-2523X
500-sheet drawer
(3TM)3TM
controller card
assembly removal
on page 4-231 or
2000-sheet dual
input (TTM)TTM
controller card
assembly removal
on page 4-205.
Go to step 10.
printer engine card
Go to Lower
printer engine card
assembly removal
on page 4-80.
2-60 Service Manual

7510
Step Check Yes No

damaged media with
2 Check the media size setup. Go to step 3. Replace the media,
or change the media
Does the media size, in use, match the size set for size setup.
tray 4?
3 Check the feed roll, separation roll, and pick roll for Go to step 4. Clean or replace the
media tray 4. feed roll, separating
roll, or pick roll.
Are the above components free of excess wear and
contamination? Go to Feed roll
removal on
page 4-106,
Separation roll
removal on
page 4-108, and
Pick roll removal
on page 4-107.
4. Touch Tray 4.
5. Touch Feed-out.

or blocked?
7 Check the media feed lift motor in media tray 4 for Go to step 9. Skip to step 8.
proper operation.


Go to Media feed
lift motor removal
on page 4-113.

7510
Step Check Yes No
9 Check the TTM tray 4 transport motor for proper Go to step 9. Skip to step 8.
operation.

4. Touch TTM tray 4 media transport motor

10 Check the TTM tray 4 transport motor for proper Replace the TTM Replace the
connection. tray 4 transport connection.
Is the above component properly connected? motor.
Go to 2000-sheet
dual input
(TTM)TTM tray 4
transport motor
removal on
page 4-205.
controller card
controller card
assembly or the TTM
controller card
assembly.
Go to 1X 500-
sheet drawer
(1TM)1TM
controller card
assembly removal
on page 4-2523X
500-sheet drawer
(3TM)3TM
controller card
assembly removal
on page 4-231 or
2000-sheet dual
input (TTM)TTM
controller card
assembly removal
on page 4-205.
Go to step 12.
printer engine card
Go to Lower
printer engine card
assembly removal
on page 4-80.
2-62 Service Manual

7510
244.01 Sensor (tray 3 feed-out) on jam (feeding from tray 4)
Step Check Yes No

damaged media with
4. Touch Tray 3.
5. Touch Feed-out.

or blocked?
4. Touch Tray 4.
5. Touch Feed-out.

or blocked?
7 Check the tray module drive motor for proper operation. Go to step 9. Skip to step 8.

4. Touch Tray module drive motor.

7510
Step Check Yes No
8 Check the tray module drive motor for proper Replace the tray Replace the
connection. module drive motor. connection.
Is the above component properly connected? Go to 2000-sheet
dual input
(TTM)tray module
drive motor
assembly removal
on page 4-203 or
2000-sheet dual
input (TTM)tray
module drive motor
assembly removal
on page 4-203.
controller card
controller card
assembly or the TTM
controller card
assembly.
Go to 1X 500-
sheet drawer
(1TM)1TM
controller card
assembly removal
on page 4-2523X
500-sheet drawer
(3TM)3TM
controller card
assembly removal
on page 4-231 or
2000-sheet dual
input (TTM)TTM
controller card
assembly removal
on page 4-205.
Go to step 10.
printer engine card
Go to Lower
printer engine card
assembly removal
on page 4-80.
250.00 Sensor (registration) late jam (feeding from the MPF)
Step Check Yes No
1 Check the media condition. Replace the media Go to step 2.

with new; ensure it
Is the media in the MPF tray crumpled or damaged? is dry.
2 Check the media size setup. Go to step 3. Replace the media
or change the
Does the media size in use match the size set for MPF tray? media size setup.
media.
2-64 Service Manual

7510
Step Check Yes No
4 Check the pick feed rolls. Go to step 5. Clean or replace

the pick rolls.
Are the pick rolls free of excess wear and contamination?
Go to Pick roll
removal on
page 4-107.

blocked?
6 Check the sensor (registration) for proper connection Replace the Replace the
connection. sensor connection.
(registration).
Go to Sensor
(registration)
removal on
page 4-37.
7 Check the MPF pick solenoid for proper operation. Go to step 9. Go to step 8.

4. Touch MPF pick solenoid.

8 Check the MPF pick solenoid for proper connection Replace the MPF Replace the
connection. feed unit connection.
assembly.
Go to MPF feed
unit assembly
removal on
page 4-8.
9 Check the MPF/transport drive motor for proper operation. Go to step 11. Skip to step 10.


7510
Step Check Yes No
10 Check the MPF/transport drive motor for proper connection. Replace the MPF/ Replace the
Is the above component properly connected? transport drive connection.
motor.
Go to MPF /
transport drive
motor assembly
removal on
page 4-105.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
290.00 Switch (sheet through) static jam
Step Check Yes No
1 Check the media path. Go to step 2. Remove any

media or media
Is the media path free of media or media fragments? fragments.
2 Check the sensor (sheet through) for proper operation. Go to step 4. Go to step 3.
2. Touch SCANNER TESTS.
3. Touch Sensor Tests.
4. Touch Sheet through.

blocked?
3 Check the sensor (sheet through) for proper connection. Replace the Replace the
sensor (sheet connection.
Is the above component properly connected? through).
Go to Sensor
(sheet through)
removal on
page 4-158.
4 Place an undamaged document in the ADF, and perform a Replace the ADF Problem solved.
ADF test. controller card
assembly.
Does the error remain?
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.
5 Place an undamaged document in the ADF, and perform a Replace the RIP Problem solved.
ADF test. card assembly.
Does the error remain? Go to RIP card
assembly
removal on
page 4-73.
2-66 Service Manual

7510
290.01 Sensor (sheet through) late jam
Step Check Yes No
1 Check the original document condition. Go to step 2. Remove

damaged original
Is the original document free of paper clips and staples as document and
well as damage such as creases, tears, holes or excessive replace with a
wear? new undamaged
original
document.
Perform a ADF
test. If the
problem remains,
go to step 2.
2 Check the ADF rolls for wear. Go to step 3. Clean or replace
the ADF feed/pick
Is the ADF feed/pick roll assembly or the ADF separation roll roll assembly or
assembly free of excess wear? the ADF
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
3 Check the media path for contaminates. Go to step 4. Remove all
contaminates
Is the media path free of excess media dust and foreign from the media
objects such as paper clips and staples? path.
4 Check the pick roll position motor assembly. Go to step 6. Go to step 5.

3. Touch Scanner Motor Tests.
4. Touch Pick roll position mtr.

5 Check the pick roll position motor assembly connection. Replace the pick Replace the
roll position motor connection.
Is the above component properly connected? assembly.
Go to Pick roll
position motor
assembly
removal on
page 4-144.

7510
Step Check Yes No
6 Check the ADF feed drive motor assembly for proper Go to step 8. Go to step 7.
operation.

4. Touch ADF feed drv mtr.

7 Check the ADF feed drive motor assembly for proper Replace the ADF Replace the
connection. feed drive motor connection.
assembly.
Go to ADF feed
drive motor
assembly
removal on
page 4-134.

blocked?
Go to Sensor
(sheet through)
removal on
page 4-158.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 11.
assembly
removal on
page 4-73.
2-68 Service Manual

7510
290.02 Sensor (ADF pre-registration) late jam (side 1)
Step Check Yes No
1 Check the original document condition. Go to step 2. Remove damaged

original document
Is the original document free of paper clips and staples as and replace with a
well as damage such as creases, tears, holes or excessive new undamaged
wear? original document.
Perform a ADF
test. If the
problem remains,
go to step 2.
the ADF feed/pick
guide assembly free of excess wear? the ADF
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates
4 Check the sensor (ADF pre registration) for proper Go to step 6. Go to step 5.
operation.
4. Touch ADF pre registration.

blocked?
5 Check the sensor (ADF pre-registration) for proper Replace the Replace the
connection. sensor (ADF pre- connection.
registration).
Go to Sensor
(ADF pre-
registration)
removal on
page 4-150.

7510
Step Check Yes No
operation.


assembly.
Go to ADF feed
drive motor
assembly
removal on
page 4-134.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 9.
assembly
removal on
page 4-73.
290.03 Sensor (ADF pre-registration) lag jam
Step Check Yes No

original document
Perform a ADF
test. If the problem
remains, go to
step 2.
2-70 Service Manual

7510
Step Check Yes No

the ADF feed/pick
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from
Is the media path free of excess media dust and foreign the media path.
objects such as paper clips and staples?

blocked?
Go to Sensor
(sheet through)
removal on
page 4-158.
6 Check the sensor (ADF pre registration) for proper operation. Go to step 8. Go to step 7.

blocked?
registration).
Go to Sensor
(ADF pre-
registration)
removal on
page 4-150.

7510
Step Check Yes No
operation.
Caution: When performing motor tests, ensure
that all cover and door interlock switches are
overridden.


assembly.
Go to ADF feed
drive motor
assembly
removal on
page 4-134.
10 Check the ADF registration motor for proper operation. Go to step 12. Go to step 11.
overridden.

4. Touch ADF registration drv mtr.
5. Touch Forward or reverse.

11 Check the ADF registration motor for proper connection. Replace the ADF Replace the
registration connection.
Go to ADF
registration
motor removal
on page 4-159.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 13.
2-72 Service Manual

7510
Step Check Yes No
assembly
removal on
page 4-73.
290.10 Sensor (ADF pre-registration) static jam
Step Check Yes No

media or media
2 Check the sensor (ADF pre registration) for proper operation. Go to step 4. Go to step 3.

blocked?
connection. sensor (ADF connection.
pre-registration).
Go to Sensor
(ADF pre-
registration)
removal on
page 4-150.
4 Place an undamaged document in the ADF, and perform a Replace the Problem solved.
ADF test. ADF controller
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.
assembly
removal on
page 4-73.

7510
290.11 Sensor (ADF registration) late jam (side 1)
Step Check Yes No

original document
Perform a ADF
remains, go to step
2.
the ADF feed/pick
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from
4 Check the sensor (ADF registration) for proper operation. Go to step 6. Go to step 5.
4. Touch ADF registration.

blocked?
5 Check the sensor (ADF registration) for proper connection. Replace the Replace the
sensor (ADF connection.
Is the above component properly connected? registration).
Go to Sensor
(ADF
registration)
removal on
page 4-149.
2-74 Service Manual

7510
Step Check Yes No
6 Check the ADF feed drive motor assembly for proper Replace the Go to step 7.
operation. ADF feed drive
motor assembly.
that all cover and door interlock switches are Go to ADF
overridden. feed drive
motor
assembly
removal on
page 4-134.

7 Check the ADF feed drive motor assembly for proper Replace the Replace the
connection. ADF feed drive connection.
motor assembly.
Go to ADF
feed drive
motor
assembly
removal on
page 4-134.
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 9.
assembly
removal on
page 4-73.
290.12 Sensor (ADF registration) late jam (side 2)
Step Check Yes No

original document
Perform a ADF
remains, go to step
2.

7510
Step Check Yes No

the ADF feed/pick
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from
4 Check the inverter gate condition. Go to step 5. Replace the
inverter gate.
Is the inverter gate free of damage and warpage and does it
move smoothly? Go to Inverter
gate removal on
page 4-152.

blocked?
Go to Sensor
(ADF
registration)
removal on
page 4-149.
operation.
overridden.

2-76 Service Manual

7510
Step Check Yes No
motor assembly.
Go to ADF
feed drive
motor
assembly
removal on
page 4-134.
9 Check the inverter solenoid assembly for proper operation. Go to step 11. Go to step 10.
overridden.

4. Touch Inverter solenoid.

10 Check the inverter solenoid assembly for proper connection. Replace the Replace the
inverter solenoid connection.
Go to Inverter
solenoid
assembly
removal on
page 4-139.
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 12.
assembly
removal on
page 4-73.

7510
290.13 Sensor (ADF registration) lag jam
Step Check Yes No

original document
Perform a ADF
remains, go to step
2.
2 Remove the registration pad cover and clean the black Go to step 3. Problem solved.
registration pad shown in the diagram below.
1. Raise the ADF to the full upright position.
2. Remove the two screws securing the registration pad
cover.
3. Remove the registration pad cover.
4. Clean or replace the black registration pad of excess
paper dust.
5. Reinstall the registration pad cover.
Place several undamaged documents in the ADF, and

perform an ADF test.
Does the problem remain?
the ADF feed/pick
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
2-78 Service Manual

7510
Step Check Yes No

contaminates from

blocked?
Go to Sensor
(ADF
registration)
removal on
page 4-149.
overridden.


8 Check the ADF registration motor for proper connection. Replace the Replace the
ADF registration connection.
Go to ADF
registration
motor removal
on page 4-159.
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 10.
assembly
removal on
page 4-73.

7510
290.14 Sensor (ADF inverter) late jam (Inverting)
Step Check Yes No

original document
Perform a ADF
remains, go to
step 2.
the ADF feed/pick
Is the ADF feed/pick roll assembly or the ADF separation roll assembly or
roll guide assembly free of excess wear? the ADF
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from
4 Check the sensor (ADF inverter) for proper operation. Go to step 6. Go to step 5.
4. Touch ADF inverter.

blocked?
5 Check the sensor (ADF inverter) for proper connection. Replace the Replace the
Is the above component properly connected? inverter).
Go to Sensor
(ADF inverter)
removal on
page 4-151.
2-80 Service Manual

7510
Step Check Yes No


registration motor. connection.
Go to ADF
registration
motor removal
on page 4-159.
Perform the sensor (ADF registration) test.
Open the ADF left cover assembly.

blocked?
Go to Sensor
(ADF
registration)
removal on
page 4-149.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 11.
assembly
removal on
page 4-73.

7510
290.15 Sensor (ADF registration) lag jam (inverting)
Step Check Yes No
1 Check the original document condition. Go to step 2. Remove

damaged
Is the original document free of paper clips and staples as original
well as damage such as creases, tears, holes or document and
excessive wear? replace with a
new undamaged
original
document.
Perform a ADF
test. If the
problem
remains, go to
step 2.

the ADF feed/
Is the ADF feed/pick roll assembly or the ADF separation pick roll
roll guide assembly free of excess wear? assembly or the
ADF separation
roll guide
assembly.
Go to ADF
feed/pick roll
assembly
removal on
page 4-142 or
ADF
separation roll
guide
assembly on
page 4-155.

contaminates

or blocked?
5 Check the sensor (ADF registration) for proper Replace the Replace the
registration).
Go to Sensor
(ADF
registration)
removal on
page 4-149.
2-82 Service Manual

7510
Step Check Yes No
operation.

or blocked?
pre-
Go to Sensor
(ADF pre-
registration)
removal on
page 4-150.
operation.

motor
Go to ADF
feed drive
motor
assembly
removal on
page 4-134.

7510
Step Check Yes No
10 Check the inverter solenoid assembly for proper Go to step 12. Go to step 11.
operation.

11 Check the inverter solenoid assembly for proper Replace the Replace the
connection. inverter connection.
solenoid
Go to Inverter
solenoid
assembly
removal on
page 4-139.

13 Check the ADF registration motor for proper connection. Replace the Replace the
ADF connection.
Is the above component properly connected? registration
motor.
Go to ADF
registration
motor
removal on
page 4-159.
14 Place an undamaged document in the ADF, and perform Replace the Problem solved.
a ADF test. ADF controller
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 15.
2-84 Service Manual

7510
Step Check Yes No
15 Place an undamaged document in the ADF, and perform Replace the Problem solved.
a ADF test. RIP card
assembly.
Go to RIP
card assembly
removal on
page 4-73.
290.20 Sensor (ADF width APS1), sensor (ADF width APS 2) and sensor (ADF width
APS 3) static jam
Step Check Yes No
1 Check the document size. Go to step 2. Insert the proper

size document into
Is the correct size document being inserted into the ADF? the ADF.
2 Check the connection of each ADF controller card assembly Go to step 3. Connect each
connector. connector of ADF
controller card
Is each connector of ADF controller card assembly assembly properly.
connected properly?
3 Check the sensor (ADF width APS 1) for proper operation. Go to step 5. Go to step 4.
4. Touch ADF width APS 1.

blocked?
4 Check the sensor (ADF width APS 1) for proper connection. Replace the Replace the
sensor (ADF width connection.
Is the above component properly connected? APS 1).
Go to Sensor
(ADF width APS
1) removal on
page 4-146.

blocked?
Go to Sensor
(ADF width APS
2) removal on
page 4-147.

7510
Step Check Yes No

blocked?
Go to Sensor
(ADF width APS
3) removal on
page 4-148.
9 Perform a POR. Replace the ADF Problem solved.
controller card
Does the error remain when the power is turned off/on? assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 10.
assembly
removal on
page 4-73.
290.21 Sensor (ADF width APS 1) static jam
Step Check Yes No

media or media

blocked?
2-86 Service Manual

7510
Step Check Yes No
Is the above component properly connected? width APS 1).
Go to Sensor
(ADF width APS
1) removal on
page 4-146.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.
assembly
removal on
page 4-73.
Step Check Yes No

media or media

blocked?
Go to Sensor
(ADF width APS
2) removal on
page 4-147.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.

7510
Step Check Yes No
assembly
removal on
page 4-73.
Step Check Yes No

media or media

blocked?
Go to Sensor
(ADF width APS
3) removal on
page 4-148.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.
assembly
removal on
page 4-73.
2-88 Service Manual

7510
291.00 Sensor (ADF registration) static jam
Step Check Yes No

media or media
Does the display on the operator panel, change every time the
sensing area of the above sensor is interrupted or blocked?
Go to Sensor
(ADF
registration)
removal on
page 4-149.
4 Place an undamaged document in the ADF, and perform a ADF Replace the Problem solved.
test. ADF controller
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.
test. RIP card
assembly.
Go to RIP
card assembly
removal on
page 4-73.
291.01 Sensor (ADF inverter) lag jam (inverting)
Step Check Yes No

original document
Perform a ADF
remains, go to
step 2.

7510
Step Check Yes No

the ADF feed/pick
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from

blocked?
Go to Sensor
(ADF inverter)
removal on
page 4-151.


Go to ADF
registration
motor removal
on page 4-159.
2-90 Service Manual

7510
Step Check Yes No
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 9.
assembly
removal on
page 4-73.
291.02 Sensor (ADF inverter) late jam 2
Step Check Yes No

original document
Perform a ADF
remains, go to
step 2.
the ADF feed/pick
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from

blocked?

7510
Step Check Yes No
Go to Sensor
(ADF inverter)
removal on
page 4-151.
inverter gate.
Is the inverter gate free of damage and warpage and does
it move smoothly? Go to Inverter
gate removal on
page 4-152.


Go to ADF
registration
motor removal
on page 4-159.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 10.
assembly
removal on
page 4-73.
2-92 Service Manual

7510
291.03 Sensor (ADF inverter) lag jam
Step Check Yes No

original document
Perform a ADF
remains, go to
step 2.
the ADF feed/pick
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from

blocked?
Go to Sensor
(ADF inverter)
removal on
page 4-151.

blocked?

7510
Step Check Yes No
Go to Sensor
(ADF inverter)
removal on
page 4-151.
inverter gate.
Is the inverter gate free of damage and warpage and does it
move smoothly? Go to Inverter
gate removal on
page 4-152.


Go to ADF
registration
motor removal
on page 4-159.


connection. inverter solenoid connection.
assembly.
Go to Inverter
solenoid
assembly
removal on
page 4-139.
2-94 Service Manual

7510
Step Check Yes No
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 14.
assembly
removal on
page 4-73.
292.01 ADF raised jam
Step Check Yes No
1 Remove all documents from the ADF. Perform a POR. Problem solved.
292.02 ADF left cover jam
Step Check Yes No
1 Remove all documents from the ADF. Perform a POR. Problem solved.
293.00 Document missing jam
Step Check Yes No

original document
Perform a ADF
remains, go to
step 2.

7510
Step Check Yes No
2 Check the sensor (document set) for proper operation. Go to step 4. Go to step 3.
4. Touch Document set.

blocked?
3 Check the sensor (document set) for proper connection. Replace the Replace the
sensor (document connection.
Is the above component properly connected? set).
Go to Sensor
(document set)
removal on
page 4-157.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.
assembly
removal on
page 4-73.
294.00 Sensor (ADF inverter) static jam
Step Check Yes No

media or media
2-96 Service Manual

7510
Step Check Yes No
Go to Sensor
(ADF inverter)
removal on
page 4-151.
test. ADF controller
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.
test. RIP card
assembly.
Go to RIP
card assembly
removal on
page 4-73.
294.01 Sensor (ADF pre-registration) late jam (side 2)
Step Check Yes No

original document
Perform a ADF
remains, go to
step 2.
the ADF feed/pick
separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from

7510
Step Check Yes No

inverter gate.
Is the inverter gate free of damage and warpage, and does
it move smoothly? Go to Inverter
gate removal on
page 4-152.
operation.

blocked?
registration).
Go to Sensor
(ADF pre-
registration)
removal on
page 4-150.


Go to ADF
registration
motor removal
on page 4-159.
2-98 Service Manual

7510
Step Check Yes No


connection. inverter solenoid connection.
assembly.
Go to Inverter
solenoid
assembly
removal on
page 4-139.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 12.
assembly
removal on
page 4-73.
294.02 Sensor (ADF pre-registration) lag jam (inverting)
Step Check Yes No

original document
Perform a ADF
remains, go to step
2.

7510
Step Check Yes No

the ADF feed/pick
Is the ADF feed/pick roll assembly or the ADF separation roll roll assembly or the
guide assembly free of excess wear? ADF separation roll
guide assembly.
Go to ADF feed/
pick roll
assembly
removal on
page 4-142 or
ADF separation
roll guide
assembly on
page 4-155.
contaminates from

blocked?
Go to Sensor
(sheet through)
removal on
page 4-158.
operation.

blocked?
registration).
Go to Sensor
(ADF pre-
registration)
removal on
page 4-150.
2-100 Service Manual

7510
Step Check Yes No
operation.


assembly.
Go to ADF feed
drive motor
assembly
removal on
page 4-134.


11 Check the inverter solenoid assembly for proper connection. Replace the Replace the
inverter solenoid connection.
Go to Inverter
solenoid
assembly
removal on
page 4-139.

7510
Step Check Yes No


Go to ADF
registration
motor removal
on page 4-159.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 15.
assembly
removal on
page 4-73.
295.00 Size mismatch jam (mix-size)
Step Check Yes No
1 Check the document tray media guide position. Go to step 2. Adjust the
document tray
Are the document tray media guides set correctly? media guides to
the proper
position.

7510
Step Check Yes No

blocked?
Go to Sensor
(ADF width APS
1) removal on
page 4-146.

blocked?
Go to Sensor
(ADF width APS
2) removal on
page 4-147.

blocked?
Go to Sensor
(ADF width APS
3) removal on
page 4-148.

7510
Step Check Yes No
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 9.
assembly
removal on
page 4-73.
295.01 Size mismatch jam (no mix-size)
Step Check Yes No

size document into
document tray
the proper
position.
controller card
Is each connector of ADF controller card assembly connected assembly properly.
properly?
4 Perform a POR. Replace the Problem solved.
ADF controller
Does the error remain when the power is turned off/on? card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 5.
ADF test. RIP card
assembly.
Go to RIP card
assembly
removal on
page 4-73.

7510
295.02 Invalid combine size jam
Step Check Yes No

size document into
document tray
the proper position.
controller card
Is each connector of ADF controller card assembly assembly properly.
connected properly?

blocked?
Go to Sensor
(ADF width
APS 1)
removal on
page 4-146.

blocked?
Go to Sensor
(ADF width
APS 2)
removal on
page 4-147.

7510
Step Check Yes No

blocked?
Go to Sensor
(ADF width
APS 3)
removal on
page 4-148.
ADF controller
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 11.
assembly
removal on
page 4-73.
295.03 Too short size jam
Step Check Yes No

size document into

blocked?

7510
Step Check Yes No
Go to Sensor
(sheet through)
removal on
page 4-158.
operation.

blocked?
registration).
Go to Sensor
(ADF pre-
registration)
removal on
page 4-150.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 7.
assembly
removal on
page 4-73.
295.04 Too long size jam
Step Check Yes No

size document
Is the correct size document being inserted into the ADF? into the ADF.

7510
Step Check Yes No

blocked?
Go to Sensor
(sheet through)
removal on
page 4-158.
operation.

blocked?
registration).
Go to Sensor
(ADF pre-
registration)
removal on
page 4-150.
assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.
Go to step 7.
assembly
removal on
page 4-73.

7510
295.05 Mixed size not supported
Step Check Yes No
1 Check the mixed sizes setting. Perform a POR Select mixed

and refeed sizes setting.
Is the above setting properly selected for mixed sizes? originals.
298.01 Scanner cable missing or unplugged
Step Check Yes No
1 Check the scanner interface cable assembly for damage. Go to step 2. Replace the
scanner interface
Is the above components connecting pins free from cable assembly.
damage?
2 Check the scanner interface cable assembly for proper Go to step 3. Replace the
connection. connection.
3 Check the scanner main power connection under the Go to step 4 Replace the
scanner top rear cover. connections.
4 Check the scanner main power connection. Go to step 5. Replace the
connections.
5 Check the multiple connections on the scanner controller Replace the Replace the
card assembly. scanner controller connections.
card assembly.
Are all the connections on the above component properly
connected? Go to Go to
Scanner
controller card
assembly
removal on
page 4-123.
6 Perform a POR. Replace the RIP Problem solved.
card assembly.
Does the error remain when the power is turned off/on
again? Go to RIP card
assembly
removal on
page 4-73.
Black toner cartridge detection error 841.00 Image pipeline ASIC error
Step Check Yes No
1 Check the black toner cartridge for proper installation. Go to step 3. Reinstall the black
toner cartridge.
Is the above component properly installed?
2 Replace t he black toner cartridge. Got to step 3. Problem solved.
Does the error continue?

7510
Step Check Yes No
3 Check the sensor (RFID toner cartridge) for the black toner Replace the Replace the
cartridge for proper connection. sensor (RFID connection.
toner cartridge).
Go to Sensor
(RFID toner
cartridge)
removal on
page 4-109.
4 Perform a POR. Replace the upper Problem solved.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
card assembly.
assembly
removal on
page 4-73.
Step Check Yes No
1 Perform a POR. Go to step 2. Perform several

print tests.
Does the error occur when the power is turned off/on?
If the problem
remains, go to
step 2.
2 Turn the printer off for 60 seconds. Replace the RIP Problem solved.
card assembly.
Does the error occur when the power is turned off/on again?
Go to RIP card
assembly
removal on
page 4-73.
842.00 Scanner communication error
Step Check Yes No
1 Check the scanner interface cable assembly connection Go to step 2. Replace the
between the RIP card assembly and the scanner unit connection.
assembly.
Is the scanner interface cable assembly connected properly?
2 Check all connections of the scanner controller card assembly. Go to step 3. Connect each
connector of the
Are the connections of the scanner controller card assembly scanner
connected properly? controller card
assembly
properly.

7510
Step Check Yes No

scanner
Does the error remain when the power is turned off/on? controller card
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
Go to step 4.
card assembly.
Does the error remain when the power is turned off/on again?
Go to RIP card
assembly
removal on
page 4-73.
Step Check Yes No
assembly.
connector of the
assembly
properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
Go to step 4.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.

7510
Step Check Yes No
assembly.
connector of the
assembly
properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
Go to step 4.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
Step Check Yes No
assembly.
connector of the
assembly
properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
Go to step 4.

7510
Step Check Yes No

card assembly.
Go to RIP card
assembly
removal on
page 4-73.
Step Check Yes No
assembly.
connector of the
assembly
properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
Go to step 4.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
842.10 Scanner unit assembly - ADF communication error
Step Check Yes No
1 Check all connections of the scanner controller card Go to step 2. Replace all
assembly. connections.
Are the connections of the scanner controller card assembly
connected properly?
2 Check all connections of the ADF controller card assembly. Go to step 3. Replace all
connections.
Are the connections of the ADF controller card assembly
connected properly?

7510
Step Check Yes No
3 Perform a POR. Replace the ADF Problem solved.

controller card
Go to ADF
controller card
assembly
removal on
page 4-138.
scanner controller
Go to Scanner
controller card
assembly
removal on
page 4-123.
842.11 Scanner communication error (by scanner)
Step Check Yes No
1 Check all connections of the scanner controller card assembly. Go to step 2. Replace all
connections.
connected properly?
connections.
connected properly?
ADF controller
Go to ADF
controller card
assembly
removal on
page 4-138.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
842.12 Scanner unit assembly communication error
Step Check Yes No
1 Check all connections of the scanner controller card Go to step 2. Replace all
assembly. connections.
connected properly?

7510
Step Check Yes No
connections.
connected properly?
ADF controller
Go to ADF
controller card
assembly
removal on
page 4-138.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
843.00 Sensor (scanner HP) error
Step Check Yes No
1 Check the scanner carriage rails. Clean and Go to step 2.

lubricate the
Is there any foreign substance on the scanner rails? scanner carriage
rails.
2 Check the sensor (scanner HP) for operation. Go to step 4. Go to step 3.
4. Touch Scanner HP.
3 Check the sensor (scanner HP) for connection. Replace the Replace the
sensor (scanner connection.
Is the above component properly connected? HP).
Go to Sensor
(scanner HP)
removal on
page 4-124.

7510
Step Check Yes No
4 Check the scanner drive motor assembly. Go to step 6. Go to step 5.

overridden.

4. Touch Scanner drv mtr.
Does the scanner drive motor assembly operate properly?

5 Check the scanner drive motor assembly for connection. Replace the Replace the
scanner drive connection.
Go to Scanner
drive motor
assembly
removal on
page 4-121.
6 Place media on the large platen and perform a scanner test. Replace the Problem solved.
scanner
Does the error remain? controller card
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
843.01 Scanner carriage over run error
Step Check Yes No
1 Check the connections of the scanner controller card Go to step 2. Connect each
assembly. connector of the
scanner
Are the connectors of the scanner controller card assembly controller card
connected properly? assembly
properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.

7510
843.10 ADF RAM test error
Step Check Yes No
1 Check the connection between the ADF controller card Replace the ADF Connect the ADF
assembly and the scanner controller card assembly. controller card controller card
assembly. assembly and the
Are the ADF controller card assembly and the scanner scanner controller
controller card assembly connected properly? Go to ADF card assembly
controller card properly.
assembly
removal on
page 4-138.
2 Perform a POR. Replace the Go to step 3.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
843.11 ADF EEPROM error
Step Check Yes No
controller card
Is each connector of ADF controller card assembly connected assembly
properly? properly.
ADF controller
Go to ADF
controller card
assembly
removal on
page 4-138.
843.12 ADF pick roll position lift up error
Step Check Yes No
1 Check the feed/pick roll assembly. Go to step 2. Replace the feed/

pick roll
Remove the left cover media guide. Does The feed/pick roll assembly.
assembly moves smoothly up/down when the gears are
manually rotated?

7510
Step Check Yes No
2 Check the sensor (pick roll position HP) for operation. Go to step 4. Go to step 3.
4. Touch Pick roll position HP.
3 Check the sensor (pick roll position HP) for connection. Replace the Replace the
sensor (pick roll connection.
Is the above component properly connected? position HP).
Go to Sensor
(pick roll
position HP)
removal on
page 4-141.
4 Check the pick roll position motor assembly. Go to step 6. Go to step 5.
overridden.

4. Touch Pick roll position mtr.
Does the pick roll position motor assembly raise and lower
properly?
5 Check the pick roll position motor assembly for connection. Replace the Replace the
pick roll position connection.
Is the above component properly connected? motor
assembly.
Go to Pick roll
position motor
assembly
removal on
page 4-144.
6 Place an undamaged document in the ADF, and perform a Replace the Go to step 7.
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.

7510
843.20 Scanner unit assembly connection error
Step Check Yes No
controller card
Is each connector of ADF controller card assembly connected assembly
properly? properly.
2 Check the connection of each RIP card assembly connector. Go to step 3. Connect each
connector of the
Are the connectors of the RIP card assembly connected RIP card
properly? assembly
properly.
ADF controller
Go to ADF
controller card
assembly
removal on
page 4-138.
843.21 Scanner unit assembly EEPROM error
Step Check Yes No
assembly connector. connector of the
scanner
Is each connector of scanner controller card assembly controller card
properly.

ADF controller
Go to ADF
controller card
assembly
removal on
page 4-138.
843.22 Scanner unit assembly EEPROM sub system error
Step Check Yes No
1 Check the connection of each scanner controller card Go to step 2. Connect each
assembly connector. connector of
the scanner
Are the connectors of the scanner controller card controller card
assembly connected properly? assembly
properly.

7510
Step Check Yes No
2 Perform a POR. Replace the Problem

scanner solved.
assembly.
Go to
Scanner
controller card
assembly
removal on
page 4-123.
843.23 Scanner cooling fan error
Step Check Yes No
1 Check the scanner cooling fan operation. Go to step 2. Replace the

scanner
Caution: When performing motor tests, ensure controller card
that all cover and door interlock switches are assembly.
overridden.
Go to Scanner
controller card
assembly
removal on
Perform the scanner cooling fan test. page 4-123.
4. Touch Scanner cooling fan.
Does the scanner cooling fan speed increase when the test is
performed?
2 Check the scanner cooling fan for connection. Replace the Replace the
scanner cooling connection.
Is the above fan connected properly? fan.
Go to Scanner
PS cooling fan
removal on
page 4-127.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.

7510
843.24 Image processing error
Step Check Yes No
scanner
properly.
2 Check the software version for the scanner controller card Go to step 3. Upgrade the
assembly. software of the
scanner
Is the version of the software of the scanner controller card controller card
assembly correct? assembly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
843.25 Scanner controller card assembly error 1
Step Check Yes No
scanner controller
Is each connector of scanner controller card assembly card assembly
connected properly? properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
CCD card /lens
Go to CCD
card/lens
assembly
removal on
page 4-119.
scanner PS card
Does the error remain when the power is turned off/on again? assembly.
Go to Scanner
PS card
assembly
removal on
page 4-126.

7510
843.26 Scanner controller card assembly error 2
Step Check Yes No
scanner
Is each connector of scanner controller card assembly controller card
properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
scanner PS card
Go to Scanner
PS card
assembly
removal on
page 4-126.
844.00 Exposure lamp error
Step Check Yes No
1 Check the exposure lamp for operation. Go to step 6. Go to step 3.

overridden.
Perform the exposure lamp test.

4. Touch Exposure lamp.
Does the exposure lamp operate properly?

2 Check the exposure lamp for connection. Replace the Replace the
exposure lamp. connection.
Go to Exposure
lamp removal
on page 4-122.

7510
Step Check Yes No
3 Check the exposure lamp PS card assembly. Replace the Replace the
exposure lamp connection.
Is the above card properly connected to the scanner PS card
controller card assembly? assembly.
Exposure lamp
PS card
assembly
removal on
page 4-122.
4 Check the scanner PS card assembly for connection. Replace the Replace the
scanner PS card connection.
Is the above card connected properly? assembly.
Go to Scanner
PS card
assembly
removal on
page 4-126.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
844.01 White reference/exposure lamp illumination error
Step Check Yes No
1 Check the large platen glass. Go to step 2. Remove and

clean the large
Is the large platen glass installed properly? platen glass.
Go to Large
platen glass
removal on
page 4-117.
Reinstall the
large platen glass
properly.
Go to step 3.
2 Remove the large platen glass. Go to Large platen glass Clean the bottom Go to step 4.
removal on page 4-117. of the large
platen glass in
Check the bottom of the large platen glass in the vicinity the the vicinity of the
white reference strip for contamination. white reference
Is the vicinity of white reference strip contaminated? strip.
Reinstall the
large platen
glass properly.
Go to step 3.
3 Perform a POR. Go to step 4. Problem solved.

7510
Step Check Yes No

overridden.


Go to
Exposure lamp
removal on
page 4-122.
Exposure lamp
PS card
assembly
removal on
page 4-122.
Go to Scanner
PS card
assembly
removal on
page 4-126.
scanner
Does the error continue when the power is turned off/on? controller card
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
845.00 CCD error
Step Check Yes No
1 Check the CCD/lens assembly connection. Go to step 2. Replace the

connection.
Is the CCD/lens assembly connected properly?
2 Check all the connections on the scanner controller card Replace the Replace the
assembly. CCD/lens connection.
assembly.
Are all the connections connected properly?

7510
Step Check Yes No
3 Perform a POR. Replace the

scanner
Does the error remain? controller card
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
845.01 CCD initialization (lamp on) error
Step Check Yes No

overridden.


Go to Exposure
lamp removal
on page 4-122.
Exposure lamp
PS card
assembly
removal on
page 4-122.
Go to Scanner
PS card
assembly
removal on
page 4-126.

7510
Step Check Yes No

scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
845.02 CCD initialization (lamp off) error
Step Check Yes No
1 Check the connection of the scanner controller card Go to step 2. Connect each
scanner
properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
scanner PS card
Go to Scanner
PS card
assembly
removal on
page 4-126.
Step Check Yes No
assembly.
connector of the
assembly
properly.

7510
Step Check Yes No

scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
Go to step 4.
Step Check Yes No
assembly.
connector of the
assembly
properly.
scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
Go to step 4.
846.10 Sensor (ADF width APS X) error
Step Check Yes No

7510
Step Check Yes No
Go to Sensor
(ADF width
APS 1)
removal on
page 4-146.
Go to Sensor
(ADF width
APS 2)
removal on
page 4-147.
Go to Sensor
(ADF width
APS 3)
removal on
page 4-148.
card assembly.
Go to ADF
controller card
assembly
removal on
page 4-138.

7510
846.12 Scanner unit assembly software logic error
Step Check Yes No
1 Check the software version for the scanner controller card Go to step 2. Upgrade the
assembly. software of the
scanner controller
Is the version of the software of the scanner controller card card assembly.
assembly correct?
scanner
assembly.
Go to
Scanner
controller card
assembly
removal on
page 4-123.
846.13 Switch (platen interlock) open
Step Check Yes No
1 Check the ADF for opening and closing. Go to step 2. Inspect and
adjust the ADF
Does the ADF lay completely flush on the scanner unit when left hinge and
it is in its closed position? right hinge as
required.
2 Check the sensor (ADF angle) for proper installation. Go to step 3. Reinstall the
sensor (ADF
Is the sensor (ADF angle) installed correctly? angle).
3 Check the sensor (ADF angle) for operation. Go to step 5. Go to step 4.
4. Touch ADF angle.

blocked?
4 Check the sensor (ADF angle) for connection. Replace the Replace the
Is the above component properly connected? angle).
Go to Sensor
(ADF angle)
removal on
page 4-125.
ADF test. scanner
controller card
Go to Scanner
controller card
assembly
removal on
page 4-123.

7510
847.00 Modem error
Step Check Yes No
1 Confirm the configuration ID is set correctly. Go to step 2. Set the

configuration ID
Is the configuration ID set correctly? correctly.
Go to
Configuration
ID on
page 3-19.
2 Check the fax interface card assembly (modem) connection. Replace the fax Replace the
interface card connection.
Is the fax interface card assembly (modem) connected assembly
properly? (modem) and
properly set
configuration ID.
Go to Fax
interface card
(modem)
assembly
removal on
page 4-74.
Go to
Configuration
ID on
page 3-19.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
847.01 Fax storage error
Step Check Yes No
1 Perform a POR. Perform format Problem solved.

fax storage.
Warning: Perfor
ming format fax
storage will
erase all fax
information.
Go to Format
Fax Storage
on page 3-42.
2 Check the hard drive data and power connections. Replace the Problem solved.
hard drive.
Is the hard drive connected properly?
Go to Hard
drive removal
on page 4-74.

7510
848.00 Fax/modem configuration ID mismatch
Step Check Yes No
1 Check the fax interface card assembly (modem) connection. Replace the fax Replace the
interface card connection.
Is the fax interface card assembly (modem) connected assembly
properly? (modem) and
properly set
configuration ID.
Go to Fax
interface card
(modem)
assembly
removal on
page 4-74.
Go to
Configuration
ID on
page 3-19.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
849.00 Hard drive/configuration ID mismatch
Step Check Yes No
1 Check the hard drive data and power connections. Replace the Replace the
hard drive. connections.
Are the above connections connected properly?
Go to Hard
drive removal
on page 4-74.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
900.XX RIP card assembly software error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.

7510
Step Check Yes No
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
Go to step 3.
901.XX RIP card assembly software error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
Go to step 3.
printer engine card
Does the error occur when the power is turned off/on? assembly.
Go to Upper
printer engine
card assembly
removal on
page 4-77.
902.00 General upper engine error fuse #1
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the rear upper cooling fan cables and any associated Go to step 3. Repair or replace
cables for damage. the appropriate
cable assemblies
Are the above components free from crimps and damage? or replace the rear
upper cooling fan.
Go to Rear
upper cooling fan
removal on
page 4-102.

7510
Step Check Yes No
3 Check the rear lower cooling fan cables and any associated Go to step 4. Repair or replace
cable assemblies
Are the above components free from crimps and damage? or replace the rear
lower cooling fan
assembly.
Go to Rear lower
cooling fan
assembly
removal on
page 4-89.
4 Check the fuser cooling fan cables and any associated Go to step 5. Repair or replace
cable assemblies
Are the above components free from crimps and damage? or replace the
fuser cooling fan.
Go to Fuser
cooling fan
removal on
page 4-92.
5 Check the transfer belt drive motor cooling fan cables and Go to step 6 Repair or replace
any associated cables for damage. the appropriate
cable assemblies
transfer belt drive
motor cooling fan.
Go to Transfer
belt drive motor
cooling fan
removal on
page 4-81.
6 Check the 24V LVPS cooling fan cables and any associated Go to step 7. Repair or replace
cable assemblies
Are the above components free from crimps and damage? or replace the 24V
LVPS cooling fan.
Go to 24V LVPS
cooling fan
removal on
page 4-88.
7 Check the printhead assembly cables and any associated Go to step 8. Repair or replace
cable assemblies
printhead
assembly.
Go to Printhead
assembly
removal on
page 4-95.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the erase lamp cable assemblies and any other Go to step 3. Repair or replace
associated cables for damage. the appropriate
cable assemblies.
Are the above components free from crimps and damage?
3 Check the image density sensor assembly cables for Go to step 4. Repair or replace
damage. the appropriate
cable assemblies
Are the above components free from crimps and damage? or the image
density sensor
assembly.
Go to Image
density sensor
assembly
removal on
page 4-45.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the CMYK toner add motor assembly cables and any Go to step 3. Repair or replace
cable assemblies
CMYK toner add
motor assembly.
Go to CMYK
toner add motor
assembly
removal on
page 4-93.

7510
Step Check Yes No
3 Check the waste toner agitator motor assembly cables and Go to step 4. Repair or replace
cable assemblies
Are the above components free from crimps and damage? or the waste toner
agitator motor
assembly.
Go to Waste
toner agitator
motor assembly
removal on
page 4-44.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
902.03 General lower engine error fuse #1
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the duplex drive motor assembly cables and any Go to step 3. Repair or replace
cable assemblies
duplex unit
assembly.
Go to Duplex
unit assembly
removal on
page 4-10.
3 Perform a POR. Replace the lower Problem solved.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the transfer belt drive motor assembly cables and Go to step 3. Repair or replace
cable assemblies
transfer belt drive
motor assembly.
Go to Transfer
belt drive motor
assembly
removal on
page 4-82.
3 Check the laser diode power card assembly cables and any Go to step 4. Repair or replace
cable assemblies
Are the above components free from crimps and damage? or laser diode
power card
assembly.
Go to Laser
diode power card
assembly
removal on
page 4-83.
4 Replace the transfer belt unit assembly. Go to Transfer Replace the lower Problem solved.
belt unit assembly removal on page 4-16. printer engine card
assembly.
Go to Lower
printer engine
card assembly
removal on
page 4-80.
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.

7510
Step Check Yes No
2 Check the MPF/transport drive motor assembly cables and Go to step 3. Repair or replace
cable assemblies
MPF/transport
drive motor
assembly.
Go to MPF /
transport drive
motor assembly
removal on
page 4-105.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the transfer belt steering motor assembly cables and Go to step 3. Repair or replace
cable assemblies
transfer belt
steering motor
assembly.
Go to Transfer
belt steering
motor removal
on page 4-64.
3 Check the printhead shutter motor assembly cables and Go to step 4. Repair or replace
cable assemblies
printhead shutter
motor assembly.
Go to Printhead
shutter motor
assembly on
page 4-67.

7510
Step Check Yes No
4 Check the 2nd transfer roll retract motor assembly cables Go to step 5. Repair or replace
and any associated cables for damage. the appropriate
cable assemblies
Are the above components free from crimps and damage? or replace the 2nd
transfer roll retract
motor assembly.
Go to 2nd
transfer roll
retract motor
assembly
removal on
page 4-35.
5 Check the developer/transfer roll HVPS card assembly Go to step 6. Repair or replace
cables and any associated cables for damage. the appropriate
cable assemblies
developer/transfer
roll HVPS card
assembly.
Go to Developer
/ transfer roll
HVPS card
assembly
removal on
page 4-103.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the registration clutch cables and any associated Go to step 3. Repair or replace
cable assemblies
registration clutch.
Go to
Registration
clutch removal
on page 4-37.

7510
Step Check Yes No
3 Check the tray #1 media feed lift motor cables and any Go to step 4. Repair or replace
cable assemblies
Are the above components free from crimps and damage? or replace media
feed lift motor.
Go to Media feed
lift motor
removal on
page 4-113.
4 Check the MPF pick solenoid cables and any associated Go to step 5. Repair or replace
cable assemblies
MPF feed unit
assembly.
Go to MPF feed
unit assembly
removal on
page 4-8.
5 Check the exit diverter gate solenoid cables and any Go to step 6 Repair or replace
cable assemblies
duplex media
inverter assembly.
Go to Duplex
media inverter
assembly
removal on
page 4-9.
6 Check the duplex diverter gate solenoid cables and any Go to step 7. Repair or replace
cable assemblies
duplex media
inverter assembly.
Go to Duplex
media inverter
assembly
removal on
page 4-9.
7 Check the inverter forward clutch cables and any Go to step 8. Repair or replace
cable assemblies
duplex media
inverter assembly.
Go to Duplex
media inverter
assembly
removal on
page 4-9.

7510
Step Check Yes No
8 Check the inverter reverse clutch cables and any Go to step 9. Repair or replace
cable assemblies
duplex media
inverter assembly.
Go to Duplex
media inverter
assembly
removal on
page 4-9.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
903.00 K developer/transport drive assembly motor error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the K developer/transport drive motor assembly for Go to step 4. Go to step 3.
proper operation.

3. Touch Printer Motor Tests
4. Touch K developer/transport drive motor

transport drive
Go to K
developer /
transport drive
motor assembly
removal on
page 4-96.

7510
Step Check Yes No

printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
903.01 K PC drive motor error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the CMYK PC cartridge drive motor assembly for Go to step 4. Go to step 3.
proper operation.

4. Touch K PC cartridge drive motor.

3 Check the CMYK PC cartridge drive motor assembly for Replace the Replace the
proper connection. CMYK PC connection.
cartridge drive
Go to CMYK PC
cartridge drive
motor assembly
removal on
page 4-91.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
903.02 CMY PC drive motor error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the CMYK PC cartridge drive motor assembly for Go to step 4. Go to step 3.
proper operation.

4. Touch CMY cartridge drive motor

3 Check the CMYK PC cartridge drive motor assembly for Replace the Replace the
proper connection. CMYK PC connection.
cartridge drive
Go to CMYK PC
cartridge drive
motor assembly
removal on
page 4-91.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
903.03 Developer drive motor error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.

7510
Step Check Yes No
2 Check the CMY developer drive motor assembly for proper Go to step 4. Go to step 3.
operation.

3. Touch Printer Motor tests
4. Touch CMY developer drive motor.

3 Check the CMY developer drive motor assembly for proper Replace the CMY Replace the
connection. developer drive connection.
motor assembly.
Go to CMY
developer drive
motor assembly
removal on
page 4-90.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
904.00 Sensor (transfer belt HP) late error
Step Check Yes No
1 Reset the transfer belt HP failure lock out condition. Go to step 2. Go to step 3.
2. Touch Trans belt fail HP.
3. Touch Trans belt fail HP.
Does the transfer belt appear damaged or torn in half?

2 Check the transfer belt cleaning assembly for proper Go to step 3. Reinstall the
installation. transfer belt
cleaning
Is the above component installed properly? assembly.
print tests.
If the problem
remains, go to
step 4.

7510
Step Check Yes No
4 Replace the transfer belt unit assembly. To to Transfer Replace the lower Problem solved.
assembly.
Go to Lower
printer engine
card assembly
removal on
page 4-80.
904.01 Transfer belt position failure
Step Check Yes No
1 Check the transfer belt unit assembly for proper installation. Go to step 3. Re-install the
transfer belt unit
Is the above component properly installed? assembly.
2 Check the transfer belt cleaning assembly for proper Go to step 3. Reinstall the
installation. transfer belt
cleaning
Is the above component installed properly? assembly.
3 Check the transfer belt unit assembly for damage. Go to step 4. Replace the
transfer belt unit
Is the above component free of damage to the frame and assembly.
the belt?
4 Check the transfer belt steering motor assembly for proper Go to step 6. Go to step 5.
operation.

4. Touch Transfer belt steering motor.

5 Check the transfer belt steering motor for proper Replace the Replace the
connection. transfer belt connection.
steering motor.
Is the above component properly connected.
Go to Transfer
belt steering
motor removal
on page 4-64.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
904.02 Sensor (transfer belt edge) failure
Step Check Yes No
1 Check the transfer belt unit assembly for proper installation. Go to step 2. Re-install the
transfer belt unit
Is the above component properly installed? assembly.
2 Check the transfer belt unit assembly for damage. Go to step 3. Replace the
transfer belt unit
Is the above component free of damage to the frame and assembly.
the belt?
3 Check the transfer belt steering motor assembly for proper Go to step 5. Go to step 4.
operation.

4. Touch Transfer belt steering motor.

4 Check the transfer belt steering motor for proper Replace the Replace the
connection. transfer belt connection.
steering motor.
Go to Transfer
belt steering
motor removal
on page 4-64.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
904.03 Sensor (2nd transfer roll retract HP) late error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.

7510
Step Check Yes No
2 Check the sensor (2nd transfer roll HP) for proper Go to step 4. Go to step 3.
operation.
2. Touch Base Sensor Tests.
4. Touch 2nd transfer roll retract HP.

blocked?
3 Check the sensor (2nd transfer roll HP) for proper Replace the Replace the
connection. sensor (2nd connection.
Go to Sensor
(2nd transfer roll
retract HP)
removal on
page 4-34.
4 Check the 2nd transfer roll retract motor for proper Go to step 6. Skip to step 5.
operation.

5 Check the 2nd transfer roll retract motor for proper Replace the 2nd Replace the
connection. transfer roll retract connection.
Go to 2nd
transfer roll
retract motor
assembly
removal on
page 4-35.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
904.04 Sensor (2nd transfer roll retract HP) lag error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the sensor (2nd transfer roll HP) for proper Go to step 4. Go to step 3.
operation.
2. Touch Base Sensor Tests.

blocked?
3 Check the sensor (2nd transfer roll HP) for proper Replace the Replace the
connection. sensor (2nd connection.
Go to Sensor
(2nd transfer roll
retract HP)
removal on
page 4-34.
4 Caution: Check the 2nd transfer roll retract Go to step 6. Skip to step 5.
motor for proper operation. When performing
motor tests, ensure that all cover and door
interlock switches are overridden.

4. Touch 2nd transfer roll retract motor

5 Check the 2nd transfer roll retract motor for proper Replace the 2nd Replace the
connection. transfer roll retract connection.
Is the above component properly connected? motor. Go to

printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
Step Check Yes No

printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
904.05 Sensor (CMY transfer roll retract HP) late error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
assembly.
Go to Lower
printer engine
card assembly
removal on
page 4-80.
904.06 Sensor (CMY transfer roll retract HP) lag error
Step Check Yes No
1 Check the transfer belt unit assembly. To to step 2 Properly reinstall

the transfer belt
Is the above component properly installed? unit assembly.
print tests.
If the problem
remains, go to
step 3.
assembly.
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
904.07 CMY transfer roll retract motor time out
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
assembly.
Go to Lower
printer engine
card assembly
removal on
page 4-80.
905.00 NVM read/write cannot be executed error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Turn the printer off for 60 seconds. Replace the Problem solved.
printer engine card
Does the error occur when the power is turned off/on again? assembly.
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Go to step 3.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
905.01 Marking device video error
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
905.02 Marking device Xerographics error
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
905.03 Marking device other1 error
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
905.04 Marking device paper handling error
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
905.05 Marking device other2 error
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
907.00 Printhead polygon mirror motor error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Turn the printer off for 60 seconds. Go to step 3. Problem solved.
printhead
Go to Printhead
assembly
removal on
page 4-95.
907.01 Y laser SOS internal error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
printhead
Go to Printhead
assembly
removal on
page 4-95.
907.02 M laser SOS internal error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.

7510
Step Check Yes No

printhead
Go to Printhead
assembly
removal on
page 4-95.
907.03 C laser SOS internal error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
printhead
Go to Printhead
assembly
removal on
page 4-95.
907.04 K laser SOS internal error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
printhead
Go to Printhead
assembly
removal on
page 4-95.

7510
907.05 Printhead control error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
printhead
Go to Printhead
assembly
removal on
page 4-95.
908.00 Waste toner full error
Step Check Yes No
1 Reinstall the waste toner cartridge. Replace the waste Problem solved.
toner cartridge.
Go to step 2.
2 Check the sensor (waste toner full) for proper operation. Go to step 4. Go to step 3.
3. Touch Devices.
4. Touch Waste toner cartridge full.

blocked?
3 Check the sensor (waste toner full) for proper connection. Replace the Replace the
sensor (waste connection.
Is the above component properly connected? toner full).
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
911.00 24V LVPS cooling fan error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the 24V LVPS cooling fan assembly for proper Replace the 24V Replace the
connection. LVPS cooling fan connection.
assembly.
Go to 24V LVPS
cooling fan
removal on
page 4-88.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
911.01 Transfer belt drive motor cooling fan error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the transfer belt drive motor cooling fan assembly for Replace the Replace the
proper connection. transfer belt drive connection.
motor cooling fan
Go to Transfer
belt drive motor
cooling fan
removal on
page 4-81.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
911.02 Fuser cooling fan lock error
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Check the fuser cooling fan for proper operation. Go to step 4. Go to step 3.

3. Touch Fuser cooling fan.

3 Check the fuser cooling fan for proper connection. Replace the fuser Replace the
cooling fan. connection.
Go to Fuser
cooling fan
removal on
page 4-92
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
918.00 Standard media exit shift error
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
920.00 Fuser main lamp overheat error
Step Check Yes No
1 Reset the fuser overheat failure lock out condition. Go to step 2. Go to step 5.
2. Touch Fuser temp fail clear.
Perform a POR.
2 Reset the fuser overheat failure lock out condition. Remove the Go to step 3.
media.
Check the fuser unit assembly for a media jam.
Is there a media jam in the fuser unit assembly?
3 Check the fuser unit assembly for proper installation. Go to step 4. Install the fuser
unit assembly
Is the fuser unit assembly installed properly? properly.
4 Check the fuser unit assembly for proper connection. Go to step 5. Repair the
connection.
5 Perform a print test. Replace the fuser Problem solved.

unit assembly.
Go to Fuser unit
assembly
removal on
page 4-15.
Go to step 6.
6 Perform a POR. Replace the AC Problem solved.
drive card bracket
Go to AC drive
card bracket
assembly
removal on
page 4-100.
920.01 Front thermistor disconnection error
Step Check Yes No
1 Check the fuser unit assembly for a media jam. Remove the Go to step 2.
media.
unit assembly
connection.

7510
Step Check Yes No
4 Perform a POR. Replace the fuser Problem solved.

unit assembly.
Go to Fuser unit
assembly
removal on
page 4-15.
920.02 Fuser sub lamp overheat error
Step Check Yes No
1 Reset the fuser overheat failure lock out condition. Go to step 2. Go to step 5.
Perform a POR.
2 Reset the fuser overheat failure lock out condition. Remove the Go to step 3.
media.
Check the fuser unit assembly for a media jam.
unit assembly
connection.

unit assembly.
Go to Fuser unit
assembly
removal on
page 4-15.
Go to step 6.
drive card bracket
Go to AC drive
card bracket
assembly
removal on
page 4-100.
920.03 Rear thermistor disconnection error
Step Check Yes No
media.

7510
Step Check Yes No
unit assembly
connection.
4 Perform a POR. Replace the fuser Problem solved.

unit assembly.
Go to Fuser unit
assembly
removal on
page 4-15.
920.04 Main lamp warm up error
Step Check Yes No
1 Check for proper voltage fuser. Go to step 2. Install the

appropriate
Does the fuser unit assembly voltage match the voltage voltage fuser unit
required for the machine? assembly.
media.
unit assembly
connection.

unit assembly.
Go to Fuser unit
assembly
removal on
page 4-15.
Go to step 6.
drive card bracket
Go to AC drive
card bracket
assembly
removal on
page 4-100.

7510
920.05 Main lamp on-time error
Step Check Yes No
media.
unit assembly
connection.

unit assembly.
Go to Fuser unit
assembly
removal on
page 4-15.
Go to step 5.
drive card bracket
Go to AC drive
card bracket
assembly
removal on
page 4-100.
920.06 Sub lamp warm-up failure
Step Check Yes No
media.
unit assembly
connection.

unit assembly.
Go to Fuser unit
assembly
removal on
page 4-15.
Go to step 5.

7510
Step Check Yes No

drive card bracket
Go to AC drive
card bracket
assembly
removal on
page 4-100.
920.07 Sub lamp on-time error
Step Check Yes No
media.
unit assembly
connection.

unit assembly.
Go to Fuser unit
assembly
removal on
page 4-15.
Go to step 5.
drive card bracket
Go to AC drive
card bracket
assembly
removal on
page 4-100.
924.00 Yellow toner RFID communication error
Step Check Yes No
1 Check the Y toner cartridge. Go to step 2. Reinstall the Y

toner cartridge.
Is the Y toner cartridge properly installed?
2 Check the sensor (Y toner RFID) for proper connection. Replace the Replace the
CMYK toner add connection.
Go to CMYK
toner add motor
assembly
removal on
page 4-93.

7510
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
924.01 Magenta toner RFID communication error
Step Check Yes No
1 Check the M toner cartridge. Go to step 2. Reinstall the M

toner cartridge.
Is the M toner cartridge properly installed?
2 Check the sensor (M toner RFID) for proper connection. Replace the Replace the
Go to CMYK
toner add motor
assembly
removal on
page 4-93.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
924.02 Cyan toner RFID communication error
Step Check Yes No
1 Check the C toner cartridge. Go to step 2. Reinstall the C

toner cartridge.
Is the C toner cartridge properly installed?
2 Check the sensor (C toner RFID) for proper connection. Replace the Replace the
Go to CMYK
toner add motor
assembly
removal on
page 4-93.

7510
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
924.03 Black toner RFID communication error
Step Check Yes No
1 Check the K toner cartridge. Go to step 2. Reinstall the K

toner cartridge.
Is the K toner cartridge properly installed?
2 Check the sensor (Y toner RFID) for proper connection. Replace the Replace the
Go to CMYK
toner add motor
assembly
removal on
page 4-93.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
925.00 Sensor (Y ATC) error
Step Check Yes No
1 Reset the Y ATC failure lock out condition. Go to step 2. Problem solved.
1. Enter diagnostic mode
2. Touch ATC sensor failure clear
3. Touch Y channel (925.00)
Perform a very large print test.

2 Check the sensor (Y ATC) for proper connection. Replace the Y Replace the
developer unit connection.
Go to Developer
unit assembly
removal on
page 4-52.

7510
Step Check Yes No
3 Perform a very large print test. Replace the upper Problem solved.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
925.01 Sensor (M ATC) error
Step Check Yes No
1 Reset the M ATC failure lock out condition. Go to step 2. Problem solved.
3. Touch M channel (925.01)

2 Check the sensor (M ATC) for proper connection. Replace the M Replace the
Developer unit connection.
Go to Developer
unit assembly
removal on
page 4-52.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
925.02 Sensor (C ATC) error
Step Check Yes No
1 Reset the C ATC failure lock out condition. Go to step 2. Problem solved.
3. Touch C channel (925.02)


7510
Step Check Yes No
2 Check the sensor (C ATC) for proper connection. Replace the C Replace the
Go to Developer
unit assembly
removal on
page 4-52.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
925.03 Sensor (K ATC) error
Step Check Yes No
1 Reset the K ATC failure lock out condition. Go to step 2. Problem solved.
3. Touch K channel (925.03)

2 Check the sensor (K ATC) for proper connection. Replace the K Replace the
Go to Developer
unit assembly
removal on
page 4-52.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
940.00 MPF tray 5 size sensing error
Step Check Yes No
1 Perform a POR. Go to step 2. Problem solved.


7510
Step Check Yes No
2 Check the MPF feed unit assembly. Replace the MPF Replace the
feed unit connection.
Go to MPF feed
unit assembly
removal on
page 4-8.
printer engine card
Does the error continue when the power is turned off/on? assembly.
Go to Upper
printer engine
card assembly
removal on
page 4-77.
941.00 Switch (media size) size sensing error (tray 1)
Step Check Yes No
1 Check the media. Go to step 2. Load media

properly.
Is media loaded in tray 1properly?
2 Check the media tray. Replace the media Go to step 3.
tray assembly.
Are the size sensing mechanisms on the back and the
bottom of the media tray damaged.
3 Check the tray 1 switch (media size) for proper operation. Go to step 5. Go to step 4.
4. Touch Tray 1.
5. Touch Tray 1 present.

the media tray is opened and closed?
4 Check the tray 1 switch (media size) for proper connection. Replace the switch Replace the
(media size). connection.
Go to Switch
(media size)
removal on
page 4-114.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
941.01 Sensor (media level) late error (tray 1)
Step Check Yes No

properly.
Is media loaded in tray 1 properly?
2 Check the sensor (media level) (tray 1) for proper operation. Go to step 4. Go to step 3.
4. Touch Tray 1.
5. Touch Media level.

3 Check the sensor (media level) (tray 1) for proper Replace the Replace the
connection. sensor (media connection.
level).
Go to Sensor
(media level)
removal on
page 4-24.
4 Check the media feed/lift motor (tray 1) for proper Go to step 6. Go to step 5.
operation.

Warning: The media tray must be opened before performing

this test or paper jam may occur.
5 Check the media feed/lift motor (tray 1) for proper Replace the media Replace the
connection. feed/lift motor. connection.
Is the above component properly connected? Go to Media feed
lift motor
removal on
page 4-113.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
Step Check Yes No

properly.
tray assembly.
3 Check the tray 2 switch (media size) for proper operation. Go to step 5. Go to step 4.
4. Touch Tray 2.

4 Check the tray 2 switch (media size) for proper connection. Replace the switch Replace the
(media size). connection.
Go to Switch
(media size)
removal on
page 4-114.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Step Check Yes No

properly.
4. Touch Tray 2.


7510
Step Check Yes No
level).
Go to Sensor
(media level)
removal on
page 4-24.
operation.


lift motor
removal on
page 4-113.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Step Check Yes No

properly.
tray assembly.

7510
Step Check Yes No
3 Check the tray 3 switch (media size) for proper Go to step 5. Go to step 4.
operation.
4. Touch Tray 3.

time the media tray is opened and closed?
4 3TM equipped machines check the tray 3 switch (media Replace the switch Replace the
size) for proper connection. (media size) for connection.
3TM.
TTM equipped machines check the tray 3 Switch (TTM
media size for proper connection. Go to 3X 500-
sheet drawer
Is the above component properly connected? (3TM)switch
(media size)
removal on
page 4-212.
Replace the switch
(TTM media size) for
TTM.
2000-sheet dual
input
(TTM)switch
(TTM media size)
removal on
page 4-182.
printer engine card
Does the error continue when the power is turned off/ assembly.
on?
Go to Upper
printer engine card
assembly removal
on page 4-77.
Step Check Yes No

properly.
4. Touch Tray 3.


7510
Step Check Yes No
level).
Go to Sensor
(media level)
removal on
page 4-24.
operation.


lift motor
removal on
page 4-113.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Step Check Yes No

properly.
tray assembly.

7510
Step Check Yes No
3 Check the tray 4 switch (media size) for proper Go to step 5. Go to step 4.
operation.
4. Touch Tray 4.

time the media tray is opened and closed?
4 3TM equipped machines check the tray 4 switch (media Replace the switch Replace the
size) for proper connection. (media size) for connection.
3TM.
TTM equipped machines check the tray 4 Switch (TTM
media size for proper connection. Go to 3X 500-
sheet drawer
Is the above component properly connected? (3TM)switch
(media size)
removal on
page 4-212.
Replace the switch
(TTM media size) for
TTM.
2000-sheet dual
input
(TTM)switch
(TTM media size)
removal on
page 4-182.
printer engine card
on?
Go to Upper
printer engine card
assembly removal
on page 4-77.
Step Check Yes No

properly.
4. Touch Tray 4.


7510
Step Check Yes No
level).
Go to Sensor
(media level)
removal on
page 4-24.
operation.


lift motor
removal on
page 4-113.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
950.00 through 950.29 EPROM mismatch failure
Warning: In the event of replacement of any one of the following components:

RIP card assembly
Only replace one component at a time. Replace the required component, and perform a POR before replacing
a second component listed above. If this procedure is not followed, the printer will be rendered inoperable.
Never replace two or more of the components listed above without a POR after installing each one, or the
printer will be rendered inoperable.
Warning: Never install and remove components listed above as a method of troubleshooting components.
Once a component has been installed in a machine, it cannot be used in another machine. It must be returned
to the manufacturer.
Step Check Yes No

7510
1 Check the interconnect card assembly. Go to step 3. Go to step 2.

Was the interconnect card assembly recently replaced?
2 Check the operator panel assembly. Go to step 4. Contact next level
of support.
Was the operator panel recently replaced?
3 Replace the current interconnect card assembly with the Go to step 5. Problem solved.
original interconnect card assembly.
4 Replace the current operator panel with the original panel. Go to step 6. Problem solved.
Go to Operator panel assembly removal on
page 4-119.
5 If problem remains, replace the original interconnect card Contact the next Problem solved.
assembly with a new and not previously installed level of support.
interconnect card assembly.
6 If problem remains, replace the original panel assembly with Contact the next Problem solved.
a new and not previously installed interconnect card level of support.
assembly.
Go to Interconnect card assembly removal on
page 4-75.
950.30 through 950.60 EPROM mismatch failure

RIP card assembly
Only replace one component at a time. Replace the required component, and perform a POR before replacing
a second component listed above. If this procedure is not followed, the printer will be rendered inoperable.
Never replace two or more of the components listed above without a POR after installing each one, or the
printer will be rendered inoperable.
Step Check Yes No
1 Check the interconnect card assembly. Go to step 3. Go to step 2.

Was the interconnect card assembly recently replaced?
2 Check the RIP card assembly. Go to step 4. Contact next level
of support.
Was the RIP card assembly recently replaced?
3 Replace the current interconnect card assembly with the Go to step 5 Problem solved.
original interconnect card assembly.
4 Replace the current RIP card assembly with the original RIP Go to step 6. Problem solved.
card assembly.
page 4-75.

7510
5 If problem remains, replace the original interconnect card Contact the next Problem solved.
assembly with a new and not previously installed level of support.
interconnect card assembly.
6 If problem remains, replace the original panel assembly with Contact the next Problem solved.
a new and not previously installed interconnect card level of support.
assembly.
page 4-75.
951.XX RIP card assembly NVRAM failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
Go to step 3.
952.XX Interconnect card assembly NVRAM CRC failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
interconnect card
Go to
Interconnect
card assembly
removal on
page 4-75.
Go to step 3.
3 Perform a print test. Replace the RIP Problem solved.
card assembly.
Does the error still occur?
Go to RIP card
assembly
removal on
page 4-73.

7510
953.XX Operator panel assembly NVRAM failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
operator panel
Go to Operator
panel assembly
removal on
page 4-119.
Go to step 3.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
Go to step 4.
954.XX Interconnect card assembly NVRAM failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
2 Turn the printer off for 60 seconds. Replace the inner Problem solved.
connect card
Go to
Interconnect
card assembly
removal on
page 4-75.
Go to step 3.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
Go to step 4.

7510
955.XX RIP card assembly NAND CRC failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
956.00 RIP card assembly processor failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
956.01 RIP card assembly processor over temperature failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
3 Check the RIP card cooling fan and heatsink for proper Replace the RIP Install the RIP
installation. card assembly. card cooling fan
and heatsink
Is the RIP card cooling fan and heatsink installed correctly? Go to RIP card correctly.
assembly
removal on
page 4-73.

7510
956.02 RIP card assembly cooling fan failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
3 Checking the RIP card assembly cooling fan and heatsink Replace the RIP Reattach the RIP
attachment. card assembly. card assembly
cooling fan and
Is the above fan attached properly? Go to RIP card heatsink.
assembly
removal on
page 4-73.
956.03 RIP card assembly FPGA failure
Step Check Yes No

print tests.
If the problem
remains, go to
step 2.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
980.00 Communication error with 1TM, 3TM, or TTM assembly
Step Check Yes No
1 Check the 1TM, 2TM or TTM controller card assembly Go to step 2. Replace the
and the printer engine card assembly for proper connection.
connection.

7510
Step Check Yes No
2 Perform a POR. Replace the 1TM, Problem solved.

3TM or the TTM
Does the error continue when the power is turned off/ TTM controller card
on? assembly.
Go to 1X 500-
sheet drawer
(1TM)1TM
controller card
assembly removal
on page 4-252, 3X
500-sheet drawer
(3TM)3TM
controller card
assembly removal
on page 4-231 or
2000-sheet dual
input (TTM)TTM
controller card
assembly removal
on page 4-205.
Go to step 3.
printer engine card
on?
Go to Upper
printer engine card
assembly removal
on page 4-77.
980.01 HVPS controller communication error
Step Check Yes No
1 Check the developer roll HVPS card assembly and the Go to step 2. Replace the
printer engine card assembly for proper connection. connection.
developer roll
Does the error continue when the power is turned off/on? HVPS card
assembly.
Go to Developer
/ transfer roll
HVPS card
assembly
removal on
page 4-103.
Go to step 3.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
980.02 Communication error between printer and RIP card assembly
Step Check Yes No
1 Check the RIP card assembly and the printer engine card Go to step 2. Replace the
assembly for proper connection. connection.
card assembly.
Does the error continue when the power is turned off/on?
Go to RIP card
assembly
removal on
page 4-73.
Go to step 3.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
980.03 Communication error with finisher controller card assembly
Step Check Yes No
1 Check the finisher controller card assembly and the printer Go to step 2. Replace the
engine card assembly for proper connection. connection.
finisher controller
Does the error continue when the power is turned off/on? card assembly.
Refer to the
Finisher Service
Manual.
Go to step 3.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
1TM, 3TM or TTM left door assembly open
Step Check Yes No
1 Check the 1TM, 3TM or TTM left door for proper Go to step 2. Replace the 1TM,
operation. 3TM or TTM left
door assembly.
Is the above component open and close properly?
Go to 1X 500-
sheet drawer
(1TM)tray
module left door
assembly removal
on page 4-250, 3X
500-sheet drawer
(3TM)3TM left
door assembly
removal on
page 4-229 or
2000-sheet dual
input (TTM)left
door assembly
removal on
page 4-200.
2 Check the switch (tray module left door interlock) for Go to step 4. Go to step 3.
proper operation.
3. Touch Cover and Door.
4. Touch Door D tray module left.
Does the display on the operator panel change every

time the actuator on the above switch is operated?
3 Check the switch (tray module left door interlock) for Replace the switch Replace the
proper connection. (tray module left connection.
door interlock).
Is the above switch properly connected?
Go to 1X 500-
sheet drawer
(1TM)switch (tray
module left door
interlock) removal
on page 4-251.
4 Perform a POR. Replace the 1TM, Problem solved.
3TM, or TTM
Does the error continue when the power is turned off/ controller card
on? assembly.
Go to 1X 500-
sheet drawer
(1TM)1TM
controller card
assembly removal
on page 4-252, Go
to 3X 500-sheet
drawer (3TM)3TM
controller card
assembly removal
on page 4-231, or
Go to 2000-sheet
dual input
(TTM)TTM
controller card
assembly removal
on page 4-205.
Go to step 5.

7510
Step Check Yes No

printer engine card
on?
Go to Upper
printer engine card
assembly removal
on page 4-77.
Duplex left door assembly open
Step Check Yes No
1 Check the duplex left door for proper operation. Go to step 2. Replace the duplex
unit assembly.
Does the above component open and close properly?
Go to Duplex unit
assembly removal
on page 4-10.
2 Check the switch (duplex left door interlock) for proper Reconnect the Go to step 3.
operation. connector on the
printer engine card
1. Enter the Diagnostics Menu. assembly.
2. Touch DUPLEX TESTS.
4. Touch Door D duplex left.
Does the display on the operator panel change every

time the actuator on the above switch is operated?
3 Check the switch (duplex left door interlock) for proper Replace the switch Replace the
connection. (duplex left door connection.
interlock).
Is the above switch connected properly?
Go to Switch
(duplex left door
interlock) removal
on page 4-11.
4 Perform a POR. Replace the duplex Problem solved.
controller card
on?
Go to Duplex
controller card
assembly removal
on page 4-14.
Go to step 5.
printer engine card
on?
Go to Lower
printer engine card
assembly removal
on page 4-80.

7510
Media size mismatch in width
Step Check Yes No

properly.
Is media properly loaded in the tray?
2 Check the media. Go to step 3. Set the guides
properly.
Is the rear media tray guide, and media tray end guide of tray
1 or tray 2 set correctly?
3 Check the switch (media size) for proper installation. Go to step 4. Install the switch
(media size) for
Pull out the media tray to visually check it. each media tray
Is the switch (media size) for media tray 1 and media tray 2 correctly.
installed correctly?
4 Check the switch (media size) connection for tray 1 and/or Replace the Replace the
tray 2. required switch connection.
(media size).
Is the switch (media size) properly connected for tray 1 and/or
tray 2? Go to Switch
(media size)
removal on
page 4-114.
5 Perform a print test. Replace the Problem solved.
upper printer
Does the error continue when the power is turned off/on? engine card
assembly.
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Media size mismatch in width
Step Check Yes No

properly.
Pull out the tray, and visually check it.
Is the media loaded in tray properly?
2 Check the media. Go to step 3. Set the parts
correctly.
Are the front media guide and rear media guide on
tray 3 or tray 4 set correctly?
3 Check the switch (TTM media size) for proper Go to step 4. Install the switch
installation. (TTM media size)
correctly.
Go to 2000-sheet
Is the switch (TTM media size) for tray 3 or tray 4 dual input
installed properly? (TTM)switch
(TTM media size)
removal on
page 4-182.

7510
Step Check Yes No
4 Check the switch (TTM media size) for proper Replace the Replace the
connection. appropriate switch connection.
(TTM media size).
Check tray 3 and tray 4.
Go to 2000-sheet
Are the above sensors connected properly? dual input
(TTM)switch
(TTM media size)
removal on
page 4-182.
5 Check the appropriate 1TM, 3TM, or TTM controller Go to step 6. Replace the
card assembly and the printer engine card assembly for connection.
proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
appropriate 1TM,
Does the error remain? 3TM, or TTM
controller card
assembly.
Go to 1X 500-
sheet drawer
(1TM)1TM
controller card
assembly removal
on page 4-252, Go
to 3X 500-sheet
drawer (3TM)3TM
controller card
assembly removal
on page 4-231, or
Go to 2000-sheet
dual input
(TTM)TTM
controller card
assembly removal
on page 4-205.
Go to step 7.
7 Perform a print test. Replace the printer Problem solved.
engine card
Go to Upper
printer engine card
assembly removal
on page 4-77.
No media in the selected media tray
Step Check Yes No

properly.
Is media loaded in the selected tray?

7510
Step Check Yes No
2 Check the sensor (media out) for operation. Go to step 4. Go to step 3.

4. Touch Tray 1.
5. Touch Media out.

4. Touch Tray 2.
5. Touch Media out.

4. Touch Tray 3.
5. Touch Media out.

4. Touch Tray 4.
5. Touch Media out.

blocked?
3 Check the sensor (media out) connection for proper Replace the Replace the
connection on the appropriate media tray. appropriate sensor connection.
(media out).
Is the above component connected properly?
Go to 1X 500-
sheet drawer
(1TM)sensor
(media out)
removal on
page 4-243, 3X
500-sheet drawer
(3TM)sensor
(media out)
removal on
page 4-221, or
2000-sheet dual
input
(TTM)sensor
(media out)
removal on
page 4-192.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
Paper is installed (short edge) in the media paper tray
Step Check Yes No
1 Is the media installed (short edge) orientation in the media Turn media 90 Go to step 2.
tray assembly as opposed to long edge? degrees or enable
short edge feeding
which is found in
the config menu
(press select and
right arrow at
power on), and
then find the menu
item short edge
printing.
printer engine card
Go Upper
printer engine
card assembly
removal on
page 4-77.
PC cartridge end of life
Step Check Yes No
1 Check the appropriate PC cartridge for proper installation. Go to step 2. Install the
appropriate PC
Is the appropriate PC cartridge installed properly? cartridge properly.
2 Check the appropriate PC cartridge for damage. Replace the Go to step 3.
appropriate PC
Does the appropriate PC cartridge appear damaged? cartridge.
3 Check the developer interlock plate assembly for damage. Replace the Go to step 4.
developer
Is the above component damaged? interlock plate
assembly.
Go to Go to
Developer
interlock plate
assembly
removal on
page 4-49.
4 Perform a print test. Replace the upper Problem solved.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
Printer front door assembly open
Step Check Yes No
1 Check the printer front door for proper operation. Go to step 2. Replace the
printer front door
Does the above component open and close properly? assembly.
Go to Printer
front door
assembly
removal on
page 4-3.
2 Check the switch (printer front door interlock) for operation. Go to step 4. Go to step 3.
4. Touch Door E printer front.

the actuator on the above switch is operated?
3 Check the switch (printer front door interlock) for proper Replace the switch Replace the
connection. (printer front door connection.
interlock).
Go to Switch
(printer front
door interlock)
removal on
page 4-68.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
Printer left door open
Step Check Yes No
1 Check the printer left door closed actuator located on the Go to step 2. Replace the
rear of the printer left door assembly for damage. printer left door
closed actuator
Is the above component, as shown in the graphic below, (40X4098).
free of damage?
2 Check the printer left door for proper operation. Go to step 3. Replace the
printer left door
Go to Printer left
door assembly
removal on
page 4-26.
3 Check the sensor (printer left door interlock) for operation. Go to step 5. Go to step 4.
2. Select BASE SENSOR TEST.
3. Select Cover and Door.
4. Select Door A left side.

4 Check the switch (printer left door interlock) for proper Replace the switch Replace the
connection. (printer left door connection.
interlock).
Go toSwitch
(printer left door
interlock)
removal on
page 4-19.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
Transfer belt access door open
Step Check Yes No
1 Check the transfer belt access door for proper operation. Go to step 2. Replace the
printer right cover
Go to Printer left
door damper
removal on
page 4-28.
2 Check the switch (transfer belt access door interlock) for Go to step 4. Go to step 3.
operation.
4. Touch Door E Transfer Belt access.

3 Check the switch (transfer belt access door interlock) for Replace the switch Replace the
proper connection. (transfer belt connection.
access door
Is the above component properly connected? interlock).
Go to Switch
(transfer belt
access door
interlock)
removal on
page 4-82.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Printer left lower door assembly open
Step Check Yes No
1 Check the printer left lower door for proper operation. Go to step 2. Replace the
printer left lower
Does the above component open and close properly? door assembly.
Go to Printer left
lower door
assembly
removal on
page 4-8.

7510
Step Check Yes No
2 Check the switch (printer left lower door interlock) for Go to step 4. Go to step 3.
operation.
4. Touch Door B left/lower.

3 Check the switch (printer left lower door interlock) Replace the switch Replace the
connection. (printer left lower connection.
door interlock).
Go to Switch
(printer left door
interlock)
removal on
page 4-19.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
100K maintenance required
Step Check Yes No
1 Install the 100K maintenance kit. Reset the 100K Problem solved.
maintenance
Does the message still occur? counter.
Go to Scheduled
maintenance on
page 6-3.
600K maintenance required
Step Check Yes No
1 Install the 600K maintenance kit. Reset the 600K Problem solved.
maintenance
Go to Scheduled
maintenance on
page 6-3.

7510
ADF maintenance required
Step Check Yes No
1 Install the ADF maintenance kit. Reset the ADF Problem solved.
maintenance
Go to Scheduled
maintenance on
page 6-3.
Standard media bin full
Step Check Yes No
1 Check the actuator for movement. Go to step 2. Reinstall the

standard media
Does the standard media bin full actuator move up and bin full actuator.
down normally?
2 Check the sensor (standard bin full exit 1) for operation. Go to step 5. Go to step 3.
3. Touch Exit level.
4. Touch Standard bin full 1.
Does the display, on the operator panel, change every time

the sensing area is blocked?
3 Check the sensor (standard media bin full) connection. Replace the Replace the
sensor (standard connection.
Is the sensor (standard bin full 1) properly connected? media bin full).
Go to step 4.
Go to Sensor
(standard media
bin full) removal
on page 4-21.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Scanner unit assembly not detected
Step Check Yes No
assembly.
2 Check all connections of the scanner controller card assembly. Go to step 3. Replace the
connection.
Are the connections of the above component properly
connected?

7510
Step Check Yes No

scanner
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.
Go to step 4.
card assembly.
Go to RIP card
assembly
removal on
page 4-73.
ADF left cover assembly is open
Step Check Yes No
1 Check the plastic actuator of the ADF left cover assembly. Go to step 2. Replace the ADF
left cover
Is the above component present and attached properly? assembly.
Go to ADF left
cover assembly
removal on
page 4-132.
2 Check the actuating lever of the switch (ADF left cover Go to step 3. Adjust the
interlock). actuating lever for
proper alignment.
Is the above actuating lever attached and aligned properly?
3 Check the switch (ADF left cover interlock) for proper Go to step 5. Go to step 4.
operation.
4. Touch ADF left cover interlock.

4 Check the switch (ADF left cover interlock) for proper Replace the switch Replace the
connection. (ADF left cover connection.
interlock).
printer engine card
Does the error remain when the power is turned off/on assembly.
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
Toner cartridge error
Step Check Yes No
1 Check the toner cartridge installation. Go to step 2. Install the correct

toner cartridge
Is the correct toner cartridge properly installed? properly.
2 Checking the sensor (RFID toner cartridge) for proper Go to step 3. Install the sensor
installation. (RFID toner
cartridge)
Is the sensor (RFID toner cartridge) installed correctly? correctly.
3 Checking the sensor (RFID toner cartridge) connection. Replace the Replace the
sensor (RFID connection.
Is the sensor (RFID toner cartridge) properly connected? toner cartridge).
Go to Go to
Sensor (RFID
toner cartridge)
removal on
page 4-109.
Does the error continue? printer engine card
assembly.
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Toner cartridge set error
Step Check Yes No
1 Checking the toner cartridge for correct installation. Go to step 2. Reinstall the toner
cartridge properly.
Open the printer front door assembly. Is the toner cartridge
installed properly?
2 Checking the toner cartridge. Is the toner cartridge Replace the toner Go to step 3.
damaged? cartridge.
3 Checking the toner cartridge guide assembly. Remove the Replace the toner Go to step 4.
top cover assembly. Is the toner cartridge guide assembly cartridge.
damaged?
4 Checking the appropriate color sensor (RFID toner Replace the Go to step 5.
cartridge). appropriate sensor
(RFID toner
Is the above sensor attached and connected properly? cartridge).
Go to Sensor
(RFID toner
cartridge)
removal on
page 4-109.
printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
Waste toner cartridge full
Step Check Yes No
1 Check the waste toner cartridge. Go to step 2. Reinstall the waste

toner cartridge.
2 Check the sensor (waste toner cartridge full) for proper Go to step 5. Go to step 3.
operation.

blocked?
3 Check the sensor (waste toner cartridge full) connection. Replace the Replace the
Is the above component properly connected? toner cartridge
full).
Go to Sensor
(waste toner
cartridge full)
removal on
page 4-40.
printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Waste toner cartridge not detected
Step Check Yes No

toner cartridge.
2 Check the switch (waste toner cartridge interlock). Go to step 4. Go to step 3.
Is the above component free of damage?
3 Check the switch (waste toner cartridge interlock) for proper Replace the switch Replace the
connection. (waste toner connection.
cartridge
Is the above component properly connected? interlock).
Go to Switch
(waste toner
cartridge
interlock)
removal on
page 4-42.

7510
Step Check Yes No

printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
Waste toner cartridge nearly full
Step Check Yes No

toner cartridge.
2 Check the sensor (waste toner cartridge full) for proper Go to step 5. Go to step 3.
operation.

blocked?
3 Check the sensor (waste toner cartridge full) connection. Replace the Replace the
Is the above component properly connected? toner cartridge
full).
Go to Sensor
(waste toner
cartridge full)
removal on
page 4-40.
printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
<Color> PC cartridge not detected
Step Check Yes No
1 Check the appropriate PC cartridge. Go to step 2. Reinstall the

appropriate PC
Is the above component properly installed? cartridge.
Go to PC
cartridge unit
removal on
page 4-44.
2 Replace the appropriate PC cartridge. Go to step 3. Problem solved.
printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
<Color> PC cartridge invalid
Step Check Yes No
1 Check the appropriate PC cartridge. Go to step 2. Reinstall the

appropriate PC
Is the above component the correct part number and cartridge.
installed properly?
Go to PC
cartridge unit
removal on
page 4-44.
2 Replace the appropriate PC cartridge. Go to step 3. Problem solved.
3 Has the upper printer engine card been recently been Go to step 4. Go to step 6.
replaced?
4 Was the NVM board removed from the defective upper Go to step 6. Go to step 5.
printer engine board and installed on the replacement upper
printer engine board?
5 Remove the NVM board from the defective upper printer Go to step 6 Problem solved.
engine board and installed on the replacement upper printer
engine board or upper printer engine board currently in the
printer.
printer engine card
Does the error continue when the power is turned off/on assembly.
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.

7510
CMY PC cartridges nearly exhausted
Step Check Yes No
1 Check the CMY PC cartridges. Go to step 2. Reinstall the CMY

PC cartridges.
Go to PC
cartridge unit
removal on
page 4-44.
2 Replace the CMY PC cartridges. Go to step 3. Problem solved.
printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
CMY PC cartridges exhausted
Step Check Yes No
1 Check the CMY PC cartridges. Go to step 2. Reinstall the CMY

PC cartridges.
Go to PC
cartridge unit
removal on
page 4-44.
2 Replace the CMY PC cartridges. Go to step 3. Problem solved.
printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
K PC cartridge nearly exhausted
Step Check Yes No
1 Check the K PC cartridge. Go to step 2. Reinstall the K PC

cartridge.
Go to PC
cartridge unit
removal on
page 4-44.

7510
Step Check Yes No
2 Replace the K PC cartridge. Go to step 3. Problem solved.

printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
K PC cartridge exhausted
Step Check Yes No
1 Check the K PC cartridge. Go to step 2. Reinstall the K PC

cartridge.
Go to PC
cartridge unit
removal on
page 4-44.
2 Replace the K PC cartridge. Go to step 3. Problem solved.
printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
<Color> toner cartridge nearly empty
Step Check Yes No
1 Check the appropriate toner cartridge. Go to step 2. Replace the toner

cartridge.
Does the appropriate toner cartridge contain toner?
2 Check the appropriate toner cartridge for proper installation. Go to step 3. Reinstall the
appropriate toner
Is the appropriate above component properly installed? cartridge.
3 Check the gear rotation in the appropriate toner add Go to step 4. Replace the
assembly. appropriate toner
add assembly.
Does the gear, located at the lower part of the above
component rotate smoothly? Go to CMY toner
add assembly
removal on
page 4-47 or K
toner add
assembly
removal on
page 4-48.

7510
Step Check Yes No
4 Check the appropriate toner add assembly chute for Go to step 5. Clean any
clogging. obstructions.
Is the chute, located at the lower part of the above
component, free of clogs and obstructions?
5 Check the appropriate segment of the CMYK toner add Go to step 7. Go to step 6.
motor assembly for operation.
Warning: Only perform this test in segments of three

seconds or less or toner spill will occur.
4. Touch C, M, Y or K toner add motor.

6 Check the CMYK toner add motor assembly connection. Replace the Replace the
Go to CMYK
toner add motor
assembly
removal on
page 4-93.
printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
<Color> toner cartridge empty
Step Check Yes No
1 Check the appropriate toner cartridge. Go to step 2. Replace the toner

cartridge.
Does the appropriate toner cartridge contain toner?
2 Check the appropriate toner cartridge for proper installation. Go to step 3. Reinstall the
appropriate toner
Is the appropriate above component properly installed? cartridge.
3 Check the gear rotation in the appropriate toner add Go to step 4. Replace the
assembly. appropriate toner
add assembly.
Does the gear, located at the lower part of the above
component rotate smoothly?
4 go tos

7510
Step Check Yes No
4 Check the appropriate toner add assembly chute for Go to step 5. Clean any
clogging. obstructions.
Is the chute, located at the lower part of the above
component, free of clogs and obstructions?
5 Check the appropriate segment of the CMYK toner add Go to step 7. Go to step 6.
motor assembly for operation.
Warning: Only perform this test in segments of three

seconds or less or toner spill will occur.
4. Touch C, M, Y or K toner add motor.

6 Check the CMYK toner add motor assembly connection. Replace the Replace the
Go to CMYK
toner add motor
assembly
removal on
page 4-93.
printer engine card
again?
Go to Upper
printer engine
card assembly
removal on
page 4-77.
<Color> toner cartridge detection error
Step Check Yes No
1 Check the <color> toner cartridge for proper installation. Go to step 3. Reinstall the
<color> toner
Is the above component properly installed? cartridge.
2 Replace the <color> toner cartridge. Got to step 3. Problem solved.
3 Check the sensor (RFID toner cartridge) for the <color> Replace the Replace the
toner cartridge for proper connection. sensor (RFID connection.
toner cartridge).
Go to Sensor
(RFID toner
cartridge)
removal on
page 4-109.

7510
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
card assembly.
assembly
removal on
page 4-73.
Incorrect black toner cartridge error
Step Check Yes No
1 Check the black toner cartridge for correct specification Install a new Reinstall the
according to product make and model. correct correct
specification black specification black
Is the correct specification black toner cartridge installed. toner cartridge. toner cartridge.
Incorrect <color> toner cartridge error
Step Check Yes No
1 Check the <color> toner cartridge for correct specification Install a new Reinstall the
according to product make and model. correct correct
specification specification
Is the correct specification <color> toner cartridge installed. <color> toner <color> toner
cartridge. cartridge.
Tray 1 media size mismatch error
Step Check Yes No
1 Check the media tray assembly 1 side guide. Go to step 2. Properly set the
media tray
Is the above component set properly? assembly side
guide.
2 Check the media tray assembly 1 end guide. Go to step 3. Properly set the
media tray
Is the above component set properly? assembly end
guide.
3 Check the media tray assembly for damage. Replace the media Go to step 4.
tray assembly.
Is the above component damaged?

7510
Step Check Yes No
4 Check the switch (media size) for proper connection. Replace the switch Replace the
(media size) connection.

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
card assembly.
assembly
removal on
page 4-73.
Step Check Yes No
media tray
guide.
media tray
guide.
tray assembly.

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
card assembly.
assembly
removal on
page 4-73.

7510
Step Check Yes No
media tray
guide.
media tray
guide.
tray assembly.

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
card assembly.
assembly
removal on
page 4-73.
Step Check Yes No
media tray
guide.
media tray
guide.
tray assembly.

7510
Step Check Yes No

printer engine card
Go to Upper
printer engine
card assembly
removal on
page 4-77.
card assembly.
assembly
removal on
page 4-73.
Tray 1 media type mismatch error
Step Check Yes No
1 Check the media tray assembly 1 for the correct media Go to step 2. Install the correct
type. media.
Does the above tray contain the correct type of media?
2 Check the media tray assembly 1 for the transparencies. Ensure that the Go to step 3.
media tray
Does the media tray 1 assembly contain transparencies? assembly is
supposed to be
configured for
transparencies or
replace them with
standard media.
3 Check the sensor (transparency detect) for proper Go to step 5. Go to step 4.
operation.
3. Touch Media path.
4. Touch Transparency detect

blocked?
4 Check the sensor (transparency detect) for proper Replace the Replace the
(transparency
Is the above component properly connected? detect).
Go to Sensor
(transparency
detect) removal
on page 4-38.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.

7510
Step Check Yes No

card assembly.
assembly
removal on
page 4-73.
Step Check Yes No
type. media.
media tray
supposed to be
configured for
transparencies or
replace them with
standard media.
operation.

blocked?
(transparency
Go to Sensor
(transparency
detect) removal
on page 4-38.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
card assembly.
assembly
removal on
page 4-73.

7510
Step Check Yes No
type. media.
media tray
supposed to be
configured for
transparencies or
replace them with
standard media.
operation.

blocked?
(transparency
Go to Sensor
(transparency
detect) removal
on page 4-38.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
card assembly.
assembly
removal on
page 4-73.
Step Check Yes No
type. media.

7510
Step Check Yes No
media tray
supposed to be
configured for
transparencies or
replace them with
standard media.
operation.

blocked?
(transparency
Go to Sensor
(transparency
detect) removal
on page 4-38.
printer engine card
Go to Lower
printer engine
card assembly
removal on
page 4-80.
card assembly.
assembly
removal on
page 4-73.

7510
Image quality trouble

Printer Related Troubleshooting
Note: First, get a printout as a base, and follow the symptom table to identify the possible failing FRUs.
Image quality symptoms
Faint print (low contrast) Faint print (Low contrast) on page 2-208.
Blank print (no print) Blank print (no print) on page 2-210.
Solid black Solid black on page 2-212.
Vertical blank lines (White stripes in media transport direction) Vertical lines and bands (process
direction) on page 2-213.
Horizontal bandHorizontal white stripes or bands (side to side direction) on page 2-215
Vertical stripes Vertical stripes (process direction) on page 2-217.
Horizontal stripes Horizontal stripes (side to side direction) on page 2-219.
Partial lack Partial lack on page 2-221.
Spots Spots on page 2-223.
Afterimage After image on page 2-224.
Background (fog) Background (fog) on page 2-226.
SkewSkew on page 2-228.
Media damage Media damage on page 2-230.
No fuseNo fuse on page 2-232.
Color mis-registrationGo to Color misregistration on page 2-233.
DeletionsGo to Deletions on page 2-234.
High frequency bandsGo to High frequency bands on page 2-235.
Note: When horizontal lines and/or spots occur periodically, it is possibly caused by a particular roll. In this
case, measure the interval on the print test, and check the relation to the roll in the printer. The interval does not
necessarily match circumference of the roll.

7510
Image Quality
Faint print (Low contrast)

Leading edge
Trailing edge
Before starting, check the media route for foreign objects, such as staples, clips, and scraps, in the media path.
Step Check Yes No
1 Check the media condition. Problem solved. Go to step 2.

Load new, dry, recommended media, and perform a print
test.
Is the image density normal?
2 Check the four toner cartridges. Problem solved. Replace any

empty toner
Re-print the defective image. cartridges.
3 Check the 2nd transfer roll assembly for contamination Go to step 4. Replace the 2nd
and wear. transfer roll
assembly.
Is the 2nd transfer roll assembly free of excess wear and
contamination? Go to 2nd
transfer roll
assembly
removal on
page 4-35.
4 Check the four PC cartridges for proper installation. Go to step 5. Correct and
clean
Check the PC cartridge connections. contaminated
Are the PC cartridge connections free of excess wear pins, or replace
and contamination? the appropriate
PC cartridge or
connector.
5 Check the laser beam route. Go to step 6. Remove debris

or clean the
Check for debris between the printhead assembly and printhead
the PC drum. assembly
Check the four printhead assembly windows for window.
contamination.
Is the laser beam route free of debris and the glass
window, in the printhead assembly, free of
contamination?

7510
Step Check Yes No
6 Check the toner add motor assembly. Go to step 7. Problem solved.

Replace the toner add motor assembly.
Go to CMYK toner add motor assembly removal on
page 4-93.
Does the error continue.
7 Check the developer/transfer roll HVPS card assembly. Go to step 8. Problem solved.
Replace the developer/transfer roll HVPS card assembly.
Go to Developer / transfer roll HVPS card assembly
removal on page 4-103.
Perform a print test.
8 Check the printhead assembly. Go to step 9. Problem solved.

Replace the printhead assembly.
Go to Printhead assembly removal on page 4-95.
9 Check the upper printer engine card assembly. Replace the RIP Problem solved.
card assembly.
Replace the upper printer engine card assembly.
Go to RIP card
Go to Upper printer engine card assembly removal assembly
on page 4-77. removal on
Perform a print test. page 4-73.

7510
Blank print (no print)
Check the media path for foreign objects such as staples, clips, scraps of media.
Step Check Yes No

empty toner
assembly.
Is the 2nd transfer roll assembly free of excess wear
and contamination? Go to 2nd
transfer roll
assembly
removal on
page 4-35.
clean
PC cartridge or
connector.
4 Replace the 2nd transfer roll assembly. Replace the 2nd Replace the 2nd
transfer roll transfer roll
Go to 2nd transfer roll assembly removal on assembly. assembly.
page 4-35.
Go to 2nd Go to 2nd
transfer roll transfer roll
assembly assembly
removal on removal on
page 4-35. page 4-35.
5 Check the toner add motor assembly. Go to step 6. Problem solved.

Replace the toner add motor assembly.
Go to CMYK toner add motor assembly removal
on page 4-93.
Does the error continue.
6 Check the printhead installation. Go to step 8. Go to step 7.

Is the printhead assembly installed properly with two
screws?

7510
Step Check Yes No
7 Check the printhead assembly installation. Go to step 8. Problem solved.

Install the printhead assembly properly, and perform a
print test.
8 Check the printhead assembly for connection. Go to step 9. Replace the

connection.
Replace the developer/transfer roll HVPS card
assembly.
10 Replace the printhead assembly. Go to step 11. Problem solved.

card assembly.
Go to RIP card
Go to Upper printer engine card assembly assembly
removal on page 4-77. removal on

7510
Solid black
Check the media path for foreign objects such as staples, clips, scraps of media.
Step Check Yes No
clean
PC cartridge or
connector.
2 Check the charge roll HVPS card assembly connections Go to step 3 Replace the
connection.
3 Replace the charge roll HVPS card assembly. Go to Go to step 4. Problem solved.
Charge roll HVPS card assembly removal on
page 4-104.
card assembly.
Go to RIP card

7510
Vertical lines and bands (process direction)

Leading edge
Trailing edge
Step Check Yes No
1 Check the media condition. Go to step 2. Problem solved.

Load new, dry, recommended media.
Re-print the defective image.
2 Is the media transfer route and the media path clear of Go to step 3. Remove debris or
debris? contamination.
3 Check the laser beam route. Go to step 4. Remove debris or

clean the
Check for debris between the printhead assembly and the printhead
PC drum. assembly window.
Check the four printhead assembly windows for
contamination.
window, in the printhead assembly, free of contamination?
4 Check the four PC cartridges for proper installation. Go to step 5. Correct and clean
contaminated
Check the PC cartridge connections. pins, or replace
Are the PC cartridge connections free of excess wear and the appropriate
contamination? PC cartridge or
connector.
5 Check the 2nd transfer roll assembly for contamination and Go to step 6. Replace the 2nd
wear. transfer roll
assembly.
transfer roll
assembly
removal on
page 4-35.
6 Replace the transfer belt unit assembly. Go to Transfer Go to step 7. Problem solved.
belt unit assembly removal on page 4-16.


7510
Step Check Yes No
8 Check the upper printer engine card assembly. Go to step 9. Problem solved.
Go to Upper printer engine card assembly removal
on page 4-77.
9 Check the printhead assembly for connection. Replace the RIP Replace the
card assembly. connection.
Go to RIP card
assembly
removal on
page 4-73.

7510
Horizontal white stripes or bands (side to side direction)

Leading edge
Trailing edge
Step Check Yes No

Load new, dry, and recommended media.
2 Are the media transfer route and the media path free of Go to step 3. Remove debris or
contamination and debris? contamination.

empty toner
assembly.
transfer roll
assembly
removal on
page 4-35.
6 Replace the four developer units and four developer Go to step 7. Problem solved.
carriers. Go to Developer unit assembly removal on
page 4-52 and Developer carrier removal and
replacement on page 4-56.
Replace the developer/transfer roll HVPS card assembly.

7510
Step Check Yes No

9 Check the upper printer engine card assembly. Replace the RIP problem solved.
card assembly.
Go to RIP card

7510
Vertical stripes (process direction)
Leading edge
Trailing edge
Step Check Yes No

2 Are the media transfer route and the media path free of Go to step 3. Remove debris
contamination or debris? or
contamination.
assembly.
transfer roll
assembly
removal on
page 4-35.
clean
PC cartridge or
connector.
6 Check the heat roll and pressure roll. Replace the Go to step 8.
fuser unit
Remove the fuser unit assembly. assembly.
CAUTION: Allow the fuser unit assembly to Go to Fuser
cool down. unit assembly
removal on
page 4-15.
Is there contamination or cracks on the heat roll and/or

pressure roll?

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Step Check Yes No
7 Check the upper printer engine card assembly. Problem solved. Replace the RIP
card assembly.
Go to RIP card

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Horizontal stripes (side to side direction)

Leading edge
Trailing edge
Step Check Yes No

2 Check the media transfer route. Go to step 3. Remove

obstacles or
Check the media route for contamination or obstacles. contamination.
clean
PC cartridge or
connector.
assembly.
transfer roll
assembly
removal on
page 4-35.
fuser unit
removal on
page 4-15.

pressure roll?

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Step Check Yes No
assembly.
card assembly.
Go to RIP card

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Partial lack
Leading edge
Trailing edge
Step Check Yes No


empty toner
3 Check the laser beam route. Go to step 4. Remove debris

or clean the
Check for debris between the printhead assembly and printhead
the PC drum. assembly
Check the four printhead assembly windows for window.
contamination.
window, in the printhead assembly, free of
contamination?
assembly.
transfer roll
assembly
removal on
page 4-35.
6 Check the printhead installation. Go to step 8. Go to step 7.

Is the printhead assembly installed properly with two
screws?
7 Check the printhead assembly installation. Go to step 8. Problem solved.

Install the printhead assembly properly, and perform a
print test.

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Step Check Yes No

9 Check the upper printer engine card assembly. Problem solved. Replace the RIP
card assembly.
Go to RIP card

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Spots
Leading edge
Trailing edge
Step Check Yes No

2 Check the media transfer route. Go to step 3. Remove debris

or
Is the media route free of contamination or debris? contamination.
3 Check the four PC cartridges for spots or other damage Go to step 4. Replace the
on the drum surfaces. appropriate PC
cartridge or
Are the PC cartridges free of excess wear and connector.
contamination?
assembly.
transfer roll
assembly
removal on
page 4-35.
fuser unit
removal on
page 4-15.

pressure roll?

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Step Check Yes No

card assembly.
Go to RIP card
After image
Leading edge
Trailing edge
The ghost appears on the media which, may be the image from the previous page or part of the page
currently printing.
Step Check Yes No


empty toner
3 Check the heat roll and the pressure roll. Replace the Go to step 4.
fuser unit
Caution: Allow the fuser unit assembly to cool down. Go to Fuser
Is there contamination or cracks on the heat roll and/or unit assembly
pressure roll? removal on
page 4-15.

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Step Check Yes No
card assembly.
Go to RIP card

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Background (fog)
Leading edge
Trailing edge
Step Check Yes No

2 Check the media transfer route. Go to step 3. Remove debris

or
Is the media path free of contamination or debris. contamination.
clean
PC cartridge or
connector.
assembly.
transfer roll
assembly
removal on
page 4-35.
carriers. Go to Developer unit assembly removal
on page 4-52 and Developer carrier removal and
assembly.

7510
Step Check Yes No

card assembly.
Go to RIP card

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Skew
Leading edge
Trailing edge
The printed image is not paralleled with both sides of the media.
Step Check Yes No
1 Check printer installation placement. Go to step 2. Correct the

installation
Check the installation surface for irregularities. placement.
Check for damaged printer caster.
Is the setup surface normal?
2 Properly load media into the media tray assembly and Go to step 3. Problem solved.
ensure all guides are set correctly.
Properly install the media tray assembly into the printer.
3 Check for obstructions in the area of the media feed Go to step 4. Remove
units. obstructions.
Are the media feed unit assembly free from any
obstructions?
4 Is the printer left door assembly properly and evenly Go to step 5. Open then
closed. properly close
the printer left
door assembly.
assembly.
transfer roll
assembly
removal on
page 4-35.

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Step Check Yes No
6 Check the registration/transport roll assembly. Go to step 7. Replace

registration/
Are all drive rolls on the registration/transport roll transport roll
assembly free of contamination, wear and damage? assembly.
Go to
Registration /
transport roll
assembly
removal on
page 4-36.
card assembly.
Go to RIP card

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Media damage
Leading edge
Trailing edge
Step Check Yes No

installation
Check for missing printer foot.
2 Check the media feed. Go to step 3. Problem solved.

Remove the media tray assembly.
Properly load media in the media tray assembly.
Properly install the media tray assembly in the printer.

assembly.
transfer roll
assembly
removal on
page 4-35.
5 Check the registration/transport roll assembly. Go to step 6. Replace

registration/
Are all drive rolls on the registration/transport roll transport roll
assembly free of contamination, wear and damage? assembly.
Go to
Registration /
transport roll
assembly
removal on
page 4-36.

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Step Check Yes No
6 Check the heat roll and pressure roll. Replace the Inspect the
fuser unit machine for
Remove the fuser unit assembly. assembly. obstructions in
the media path.
removal on
page 4-15.

pressure roll?

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No fuse
Leading edge
Trailing edge
Step Check Yes No
1 Check the fuser unit assembly installation. Go to step 2. Problem solved.

Check that the levers, on both sides of the fuser unit
assembly, are pushed down.

fuser unit
removal on
page 4-15.

pressure roll?
4 Check the connections on the AC drive card assembly. Go to step 5. Problem solved.
Replace the AC drive card assembly.
Go to AC drive card bracket assembly removal on
page 4-100
card assembly.
Go to RIP card

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Color misregistration
Step Check Yes No
1 Replace the transfer belt unit assembly. Go to Go to step 2. Problem solved.

Transfer belt unit assembly removal on page 4-16.
2 Replace the transfer belt steering motor. Go to Go to step 3. Problem solved.

3 Adjust the color registration (Regcon). Go to Color Go to step 4. Problem solved.

registration (RegCon) on page 4-257.
4 Replace the printhead. Go to Printhead assembly Go to step 5. Problem solved.

5 Re-adjust the color registration (Regcon) for the new Go to step 6. Problem solved.
printhead. Go to Color registration (RegCon) on
page 4-257.
card assembly.
Go to RIP card

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Deletions
Step Check Yes No

2 Replace the transfer belt unit assembly. Go to Go to step 3. Problem solved.

card assembly.
Go to RIP card
Does the problem continue?

7510
High frequency bands
Step Check Yes No
clean
PC cartridge or
connector.
carriers. Go to Developer unit assembly removal
on page 4-52 and Developer carrier removal and
3 Replace the printhead. Go to Printhead assembly Go to step 2. Problem solved.

4 Re-adjust the color registration (Regcon) for the new Go to step 3. Problem solved.
printhead. Go to Color registration (RegCon) on
page 4-257.
card assembly.
Go to RIP card
Does the problem continue?

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ADF & Scanner Related Troubleshooting
Note: First, get a printout as a base, and follow the symptom table to identify the possible failing FRUs.
Image quality symptoms:
Dark print Faint print (Low contrast) on page 2-208.

Vertical stripes Vertical stripes (process direction) on page 2-217.
Horizontal stripes Horizontal stripes (side to side direction) on page 2-219.
Spots Spots on page 2-223.
SkewSkew on page 2-228.
Media damage Media damage on page 2-230.
Note: When horizontal lines and/or spots occur periodically, it is possibly caused by a particular roll. In this
case, measure the interval on the print test, and check the relation to the roll in the printer. The interval does not
necessarily match circumference of the roll.

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ADF & Scanner Image Quality
Dark image quality (using ADF or Scanner)

Leading edge
Trailing edge
Before starting, check the media route for foreign objects, such as staples, clips, and scraps, in the media path.
Step Check Yes No
1 Check the large and small platen glass on the scanner Clean both sides Go to step 2.
unit assembly. of the large and
small platen
Is the large and small platen glass contaminated? glass.
2 Check the three mirrors in the scanner unit assembly. Clean the three Go to step 3.
mirrors in the
Are the three mirrors contaminated or show signs of scanner unit
dust? assembly.
3 Check the white strip on the bottom of the large platen Clean the white Go to step 4.
glass. strip and POR
the machine.
Is the white strip contaminated?
4 Check the scanner lens. Clean the Go to step 5.

scanner lens.
Is the scanner lens contaminated?
5 Perform a print test using the ADF & scanner unit Replace the Problem solved.
assemblies. CCD/card lens
assembly.
Go to CCD
card/lens
assembly
removal on
page 4-119
6 Perform a print test using the ADF & scanner unit Replace the Problem solved.
assemblies. scanner
controller card
Go to Scanner
controller card
assembly
removal on
page 4-123.

7510
Vertical lines (process direction using the ADF)

Leading edge
Trailing edge
Step Check Yes No
1 Check the small platen glass on the scanner unit Clean or replace Go to step 2.
assembly. the small platen
glass.
Is the large and small platen glass contaminated or
damaged? Go to Large
platen glass
removal on
page 4-117.
mirrors in the
dust? assembly.
the machine.
4 Perform a print test using the ADF unit assembly. Replace the Problem solved.
CCD/lens
Go to CCD
card/lens
assembly
removal on
page 4-119.
5 Perform a print test using the ADF unit assembly. Replace the Problem solved.
scanner
Does the error continue? controller card
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.

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Spots (using flatbed scanner)

Leading edge
Trailing edge
Step Check Yes No
1 Check the large platen glass on the scanner unit Clean or replace Go to step 2.
assembly. the large platen
glass.
Is the large platen glass contaminated or damaged?
Go to Large
platen glass
removal on
page 4-117.
mirrors in the
dust? assembly.
the machine.
4 Perform a print test using the flatbed scanner assembly. Replace the Problem solved.
CCD/lens
Go to CCD
card/lens
assembly
removal on
page 4-119.
5 Perform a print test using the flatbed scanner assembly. Replace the Problem solved.
scanner
Does the error continue? controller card
assembly.
Go to Scanner
controller card
assembly
removal on
page 4-123.

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Skew (using ADF)

Leading edge
Trailing edge
The printed image is not paralleled with both sides of the media.
Step Check Yes No

installation
Check for damaged printer caster.
2 Properly load document into the ADF unit assembly and Go to step 3. Problem solved.
path in the ADF. obstructions.
Is the media feed path free from any obstructions?
4 Is the ADF left cover assembly properly and evenly Go to step 5. Open then
the ADF left
cover assembly.
5 Check the ADF/pick roll assembly for damage and Go to step 6. Replace the
wear. ADF feed/pick
roll assembly.
Is the ADF feed/pick roll assembly free from damage
and wear? Go to ADF
feed/pick roll
assembly
removal on
page 4-142.
6 Check the separation guide assembly. Go to step 7. Replace the

separation guide
Is the separation guide assembly free from damage and assembly.
wear?
Go to ADF
separation roll
guide
assembly on
page 4-155.

7510
Media damage (using ADF)
Leading edge
Trailing edge
Step Check Yes No
1 Properly load document into the ADF unit assembly and Go to step 2. Problem solved.
path in the ADF. obstructions.
Is the media feed path free from any obstructions?
3 Is the ADF left cover assembly properly and evenly Go to step 4. Open then
the ADF left
cover assembly.
4 Check the ADF/pick roll assembly for damage and Go to step 5. Replace the ADF
wear. feed/pick roll
assembly.
Is the ADF feed/pick roll assembly free from damage
and wear? Go to ADF
feed/pick roll
assembly
removal on
page 4-142.
5 Check the separation guide assembly. Go to step 6. Replace the

separation guide
Is the separation guide assembly free from damage and assembly.
wear?
Go to ADF
separation roll
guide
assembly on
page 4-155.
6 Check the ADF controller card assembly. Replace the RIP Problem solved.
card assembly.
Replace the ADF controller card assembly.
Go to RIP card
Go to ADF controller card assembly removal on assembly
page 4-138. removal on
Perform a print test using the ADF. page 4-73.

7510
Select a menu or menu item for more details.
Color Menu Job Menu PCL Emul Menu Serial Menu Supplies Menu
Color Adjust Cancel Job Font Source PCL SmartSwitch <color> Toner
Color Balance Reset Printer Font Name PS SmartSwitch Oiler
Color Correction Print Buffer Point Size NPA Mode Waste Bottle
Color Samples Cancel Fax Pitch Serial Buffer
Color Saver Confidential Job Symbol Set Job Buffering
Manual Color Held Jobs Orientation Serial Protocol
Print Mode Reset Active Bin Lines per Page Robust XON USB Menu
Print Resolution A4 Width Baud
PCL SmartSwitch
Toner Darkness Auto CR after LF Data Bits
PS SmartSwitch
Auto LF after CR Parity
Network Menu MAC Binary PS
Tray Renumber Honor DSR
NPA Mode
PCL SmartSwitch
Finishing Menu USB Buffer
PS SmartSwitch
Duplex Job Buffering
MAC Binary PS
Duplex Bind NPA Mode
Copies Network Buffer
Blank Pages Job Buffering Paper Menu Setup Menu
Collation Network <x> Setup Paper Source Utilities Menu
Printer Language
Separator Sheets Std Net Setup Paper Size Print Menus
Printer Usage
Separator Source Paper Type Print Net <x> Setup
Power Saver
Hole Punch Custom Types Print Fonts
Resource Save
Offset Pages Output Bin Print Directory
Download Target
Staple Job Configure Bins Factory Defaults
Parallel Menu Print Timeout
Staple Prime Src Overflow Bin Format Flash
PCL SmartSwitch Auto Continue
Multipage Print Assign Type/Bin Defragment Flash
PS SmartSwitch Wait Timeout
Multipage Order Substitute Size Format Disk
NPA Mode Jam Recovery
Multipage View Configure MP Job Acct Stat
Parallel Buffer Page Protect
Multipage Border Paper Texture Hex Trace
Job Buffering Display Language
Paper Weight Alarm Control Color Alignment
Advanced Status
Paper Loading Hole Punch Alarm Coverage Estimator
Protocol
Universal Setup Staple Alarm
Honor Init
Parallel Mode 1 Toner Alarm
Help Menu
Parallel Mode 2 Job Accounting
Print All Print Area
Help Guide MAC Binary PS
Black & White Lock
Printing Guide
Supplies Guide PostScript Menu
Print Quality Print PS Error
Color Quality Font Priority
Media Guide Image Smoothing
Connection Guide
Moving Guide
Print Defects
Jam Clearance

7510
3. Diagnostic aids
This chapter explains the tests and procedures to identify printer failures and to verify that repairs have
corrected the problem.
Accessing service menus

Access the following menus to identify problems with the printer and run diagnostic tests.
Diagnostics Menu 1. Turn off the printer. The Diagnostics Menu group consists of menus,
2. Press and hold the 3 and 6 settings, and operations that are used to diagnose
buttons simultaneously. various printer problems.
3. Turn on the printer. Note: While the Diagnostics Menu Group is active,
4. Release the buttons after 10 all host interfaces are offline.
seconds. See Entering Diagnostics Menus on page 3-2
for more information.
Configuration Menu 1. Turn off the printer. The Configuration Menu group contains a set of
2. Press and hold the 2 and 6 menus, settings, and operations which are
buttons simultaneously. infrequently required by a user. Generally, the
3. Turn on the printer. options made available in this menu group are
used to configure a printer for operation.
4. Release the buttons after 10
seconds. See Entering Configuration Menu on
page 3-35 for more information.
Diagnostic aids 3-1

7510
Diagnostics Menus
Entering Diagnostics Menus

Available tests
Tests appear on the LCD in the order shown:
MOTOR TESTS See MOTOR TESTS on page 3-6.
Finisher Motor Tests

Motor (entrance/paddle)
Motor (buffer/transport)
Motor (exit)
Fin diverter solenoid
Sub paddle solenoid
Media eject clutch
Media eject clamp motor
Media eject motor
Fin Buffer solenoid
Punch carriage shift motor
Punch unit motor
Front tamper motor
Rear tamper motor
Stapler carriage motor
Stapler unit motor
Stacker bin lift motor
Booklet end guide drive motor
Booklet paddle drive motor
Booklet front tamper motor
Booklet rear tamper motor
Booklet folder/exit drive motor
Booklet media entrance drive motor
Booklet knife solenoid
Booklet bin media transport motor
Bridge unit diverter gate solenoid
De-curler clutch
Bridge unit transport drive motor
Booklet diverter gate solenoid
Booklet stapler motor
3-2 Service Manual

7510
Bridge unit bin media exit solenoid

Printer Motor Tests
Transfer belt steering motor
CMY PC cartridge drive motor
K PC cartridge drive motor
Printhead polygon mirror motor
Registration clutch
Tray 1 media feed/lift motor
2nd transfer roll retract motor
K developer/transport motor
MPF pick solenoid
MFP/transport drive motor
Duplex drive motor
Inverter clutch
Duplex diverter gate solenoid
Transfer belt drive motor
C toner add motor
M toner add motor
Y toner add motor
K toner add motor
CMY developer drive motor
K developer clutch
Fuser cooling fan
Image density sensor shutter solenoid
TTM tray 4 media transport motor
Waste toner auger motor
Printhead shutter motor
Standard exit shift motor
K erase lamp
CMY erase lamps
Scanner Motor Tests
ADF feed drv mtr
Exposure lamp
ADF registration drv mtr
Scanner drv mtr
Inverter solenoid
Pick roll position mtr
Document set LED
Diagnostic aids 3-3

7510
PRINT TESTS See PRINT TESTS on page 3-7.
Tray 1
Tray 2
Tray 3
Tray 4
MP Feeder
Printing Quality Test Pages See Print Quality Test Pages on page 3-7.
HARDWARE TESTS
Panel Test See Panel Test on page 3-8.
Button Test See Button Test on page 3-8.
DRAM Test See DRAM Test on page 3-9.
CACHE Test See CACHE Test on page 3-9.
DUPLEX TESTS
Quick Test See Quick Test on page 3-9.
Sensor Test See Sensor Test (duplex) on page 3-10.
INPUT TRAY TESTS
Feed Tests See Feed Tests on page 3-10.
Sensor Test See Sensor Test (input tray) on page 3-11.
OUTPUT BIN TESTS
Feed to All Bins See Feed Tests (output bins) on page 3-11.
Feed Tests See Feed To All Bins on page 3-12.
Sensor Tests See Sensor Test (output bin) on page 3-12.
FINISHER TESTS
Staple Test See Staple Test on page 3-12.
Hole Punch Test See Hole Punch Test on page 3-13.
Feed Tests See Feed Tests (Finisher) on page 3-13.
Sensor Tests See Sensor Test (Finisher) on page 3-13.
BASE SENSOR TESTS See BASE SENSOR TEST on page 3-15.
Cover and Door
Devices
Exit Level
Media Path
Transfer Belt
DEVISE TESTS See DEVICE TESTS on page 3-16.
Quick Disk Test
Disk Test/Clean
PRINTER SETUP
Defaults See Defaults on page 3-18.
Prt Color Pg Count See Printed Color Page Count on page 3-18.
Prt Mono Pg Count See Printed Mono Page Count on page 3-19.
Perm Page Count See Permanent Page Count on page 3-19.
Serial Number See Serial Number on page 3-19.
Engine Setting 1 to 4 See Engine Setting 1 to 4 on page 3-19.
3-4 Service Manual

7510
Model Name See Model Name on page 3-19.

Configuration ID See Configuration ID on page 3-19.
EVENT LOG
Display Log See Display the Event Log on page 3-21.
Print Log See Print the Event Log on page 3-22.
Clear Log See Clear the Event Log on page 3-22.
SCANNER TESTS
ASIC Test See ASIC Test on page 3-23.
Feed Test See Feed Test on page 3-23.
Scanner Manual Registration See Scanner Manual Registration on page 3-24.
Sensor Tests See Sensor Test (Scanner Tests) on page 3-24.
Trans Belt Fail Clear
Trans Belt HP Fail Clear See Trans Belt HP Fail Clear on page 3-25.
Dev Unit Reset See Dev Unit Reset on page 3-25.
Y Channel
M Channel
C Channel
K Channel
Fuser Temp Fail Clear
Fuser Temp Fail Clear See Fuser Temp Fail Clear on page 3-25.
ATC SENSOR FAILURE CLEAR See ATC SENSOR FAILURE CLEAR on page 3-25.
Y Channel (925.00)
M Channel (925.01)
C Channel (925.02)
K Channel (925.03)
ENGINE ADJUST See ENGINE ADJUST on page 3-26.
PH ADJUST (registration)
ATC sensor Adjust Values
ATC Sensor Adjust Cycles
RegCon Adjust
Booklet Fold Adjust See Booklet Fold Adjust on page 3-29.
Booklet Tamper Shift Adj
Booklet Compile Position
Booklet 2-sheet
Booklet 15-sheet
Booklet Fold Pos Fine Adj
Booklet Staple Pos Fine Adj
Finisher Config See Finisher Config on page 3-29.
Exit Diagnostics Menu See Exiting Diagnostics Menu on page 3-34.
Diagnostic aids 3-5

7510
MOTOR TESTS
The tests in this group allow you to test specific motors, and on some motors run them forward or reverse.
To run the MOTOR TESTS:
1. Touch MOTOR TESTS from the Diagnostics Menu.

2. Touch the test to run.
The following Finisher Motor Tests are available:

Motor (entrance/paddle) Stacker bin lift motor
Motor (buffer/transport) Booklet end guide drive motor
Motor (exit) Booklet paddle drive motor
Fin diverter solenoid Booklet front tamper motor
Sub paddle solenoid Booklet rear tamper motor
Media eject clutch Booklet folding/exit drive motor
Media eject clamp motor Booklet media entrance drive motor
Media eject motor Booklet transport motor
Fin Buffer solenoid Booklet knife solenoid
Punch carriage shift motor Booklet bin media transport motor
Punch unit motor Bridge unit diverter gate solenoid
Front tamper motor De-curler clutch
Rear tamper motor Bridge unit transport drive motor
Stapler carriage motor Booklet diverter gate solenoid
Stapler unit motor Booklet stapler motor
Bridge unit bin media exit solenoid
The following Printer Motor Tests are available:
Transfer belt steering motor Transfer belt drive motor
CMY PC cartridge drive motor C toner add motor
K PC cartridge drive motor M toner add motor
Printhead polygon mirror motor Y toner add motor
Registration clutch K toner add motor
Tray 1 media feed/lift motor CMY developer drive motor
Tray 2 media feed/lift motor K developer clutch
Tray 3 media feed/lift motor Fuser cooling fan
Tray 4 feed/lift motor Image density sensor shutter solenoid
2nd transport roll retract motor Tray module drive motor (TTM)
K developer transport drive motor TTM tray 4 media transport motor
MPF pick solenoid Waste toner auger motor
MPF transport drive motor Printhead shutter motor
Duplex drive motor Standard exit shift motor
Inverter clutch K erase lamps
Duplex diverter gate solenoid CMY erase lamps
The following Scanner Motor Tests are available:
ADF feed drv mtr Inverter solenoid
Exposure lamp Pick roll position mtr
ADF registration drv mtr Scanner drive reverse
Scanner drv mtr Document set LED
3. During the test, Motor Running... appears on the LCD.

Note: If available, Forward and Reverse options appear on the LCD for selected tests.
Press Stop to stop the test.
3-6 Service Manual

7510
PRINT TESTS
To run the Print Tests:
1. Touch PRINT TESTS from the Diagnostics Menu.

2. Touch [Input Source] to verify that the printer can generate output from that sources media.
3. Touch Printing Quality Test Pages to view information about the printers current settings and to test the
printers ability to generate quality output.
Input source Appears on the LCD

Tray 1 Tray 1 Printing...
MP Feeder MP Feeder Printing...
Printing Quality Test Pages Printing Quality Test Pages...
4. Touch Single or Continuous.

If Single is selected, a single page is printed.
If Continuous is selected, printing continues until Stop is pressed to cancel the test.
If a source is selected that contains envelopes, an envelope test pattern is printed. If Continuous is
selected, the test pattern is printed only on the first envelope.
After a Single test has printed or a Continuous test canceled, the LCD returns to the [Input Source] screen.
Input Source Print Test
Regardless of the input source selected, the printer always generates a simplex version of the Print Test page
using its default resolution.
Print Quality Test Pages
This setting enables you to view the values of a broad range of the devices settings and to test the devices
ability to generate acceptable printed output.
The printer automatically generates a Print Quality Test page in English and an:
1. Entire printable area of the page is solid dark blue

2. Entire printable area of the page is solid dark magenta
3. Entire printable area of the page is solid dark yellow
4. Entire printable area of the page is solid dark black
5. Entire printable area of the page is solid light blue
6. Entire printable area of the page is solid pink
7. Entire printable area of the page is solid light yellow
8. Entire printable area of the page is solid gray
The device always uses the media that is currently installed in Tray 1 to print this report. Once started, printing
cannot be canceled and all key presses are ignored until printing completes.
The test pages are always simplexed, regardless of the value of the duplex setting.
Diagnostic aids 3-7

7510
HARDWARE TESTS
Touch the following Hardware Tests from this menu:
Panel Test
Button Test
DRAM Test
CACHE Test
Panel Test
This test automatically toggles all pixels on the LCD through every contrast level beginning with the darkest to
the brightest. This test shows non-functioning pixels as blank spaces during the darkest contrast.
This test continues until you press Stop , then the LCD returns to HARDWARE TESTS.
Button Test
The Button Test is used to verify the operation of each button on the operator panel.
To perform the Button Test:
1. Touch HARDWARE TESTS from the Diagnostics Menu.

2. Touch Button Test. The LCD displays a graphic of the operator panel buttons that matches the layout of
the operator panel buttons.
3. Press any button on the operator panel and that button on the LCD appears shaded.
4. Release the button and the shading is removed.
vga
1 2 3
4 5 6
7 8 9
* 0 #
S G C
? Back
Touch Back to exit the test.
3-8 Service Manual

7510
DRAM Test
The DRAM Test is used to check the validity of both the printers standard and optional DRAM. The test involves
writing patterns of data to DRAM to verify that each bit in memory can be set and read correctly.
To run the DRAM Test:

2. Touch DRAM Test. DRAM Test Testing... appears on the LCD, and then Resetting the Printer
appears. The printer automatically performs a POR.
The following type of message appears:

DRAM Test 256 MB P:###### F:####
P:###### represents the number of times the memory test has passed and finished successfully.
Initially 000000 displays with the maximum pass count being 999,999.
F:##### represents the number of times the memory test has failed and finished with errors. Initially
0000 displays with the maximum fail count being 99,999. Initially only four digits appear, but
additional digits appear as needed.
To stop this test before completion, turn the printer off.
CACHE Test
This test is used to verify the printer processor cache.
To run the CACHE Test:

2. Touch CACHE Test. CACHE Test Testing... appears on the LCD, and then Resetting the
Printer appears. The printer automatically performs a POR.
The following type of message appears:

CACHE Test x100 P:###### F:####
P:###### represents the number of times the cache has passed and finished successfully. Initially
000000 displays with the maximum pass count being 999,999.
F:##### represents the number of times the cache has failed and finished with errors. Initially 0000
displays with the maximum fail count being 99,999. Initially only four digits appear, but additional
digits appear as needed.
Each time a test is completed, the number of passes and failures is incremented. If the test fails, the message
Failure appears for approximately three seconds, and the failure count increases by one.
The test continues until all of the printer processors cache has been tested. Once the maximum pass count or
fail count is reached, the test is stopped, and the final results display.
To stop this test before completion, turn the printer off.
DUPLEX TESTS
Quick Test
This test prints a duplex version of the Quick Test that can be used to verify that the correct placement of the top
margin on the back side of a duplex page. You can run one duplexed page (Single), or continue printing
duplexed pages (Continuous) until Stop is pressed.
Diagnostic aids 3-9

7510
Make sure either letter or A4 size paper is loaded in the default paper source. If the default source only supports
envelopes, then the Quick Test will be printed from Tray 1.
To run the Quick Test:
1. Touch DUPLEX TESTS from the Diagnostics Menu.

2. Touch Quick Test.
3. Touch Single or Continuous. Quick Test Printing... appears on the LCD.
The single Duplex Quick test cannot be canceled.
The printer attempts to print the Quick Test Page from the default paper source. If the default paper
source only supports envelopes, then the page is printed from Tray 1.
Check the Quick Test Page for the correct registration between the placement of the first scan line on
the front and back side of a duplexed sheet.
The single test stops automatically when a single duplex sheet is printed, and the continuous test continues until
you press Stop .
Sensor Test (duplex)
This test is used to determine whether or not the duplex sensors and switches are working correctly. The test
allows you to actuate the duplex input sensor located in the back part of the duplex unit and the duplex exit
sensor located in the return paper path.
1. Touch DUPLEX TESTS from the Diagnostics Menu.

3. Touch Duplex wait and Duplex wait Testing... appears on the LCD.
4. Touch Door B duplex left and Door B duplex left Testing...appears on the LCD.
You can manipulate the appropriate area of the printer to make the sensor toggle between Open and Closed.
If the wrong message is displayed, then the sensor must be malfunctioning.
Press Stop to cancel the test.
INPUT TRAY TESTS
Feed Tests
Use this test to observe the paper path of media as it passes through the printer. No information is printed on the
feed test pages since the laser is not engaged during this test.
You can perform the feed test using media from any installed input source. All pages used during the feed test
are dropped into the default output bin.
To run the Input Tray Tests:
1. Touch INPUT TRAY TESTS from the Diagnostics Menu.

2. Touch the input source.
Input source Appears on the LCD

Tray 1 Tray 1 Feeding...
MP Feeder MP Feeder Feeding...
3. Touch either Single or Continuous.
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SingleFeeds one sheet of media from the selected source.

ContinuousMedia continues feeding from the selected input source until Stop is pressed.
Sensor Test (input tray)
This test is used to verify that a specific input trays sensors are working correctly.
To run the Input Tray Sensor Test:
1. Touch INPUT TRAY TESTS from the Diagnostics Menu.

After selecting Sensor Test, the LCD displays each installed input source, one source per line. When you select
an input source, the LCD displays the selected input source in the header row, and then displays the name of
each of the sources sensors below the header row, one to a line. You must select a specific sensor from this list
in order to view and toggle the sensors state. The table below indicates which sensors are available in each
input tray.
Sensors
Input source
Feed-out1 Media out2 Media level 3 Tray 1 present4
Tray 1 Yes Yes Yes Yes
MP Feeder No Yes No No
1Feed-out
Testing... appears on the LCD with the sensors current state (Open or Closed).
2Media
out Testing... appears on the LCD with the sensors current state (Open or Closed).
3Media level Testing... appears on the LCD with the sensors current state (Open or Closed).
4Tray 1 present... appears on the LCD with the sensors current state (Open or Closed).
After selecting a specific sensor, you can manually toggle the sensor between its two values (Open or Closed).
The LCD displays Open when the sensor is open, and Closed when the sensor is closed. If the wrong
message is displayed, then the sensor must be malfunctioning.
Press Stop to exit the test.
OUTPUT BIN TESTS
Feed Tests (output bins)
Use these tests to verify that media can be fed to a specific output bin. Media is fed from the default input source
to the selected output bin. No information is printed on the media fed to the output bin because the printhead is
not engaged during this test. These tests can use any media size or envelope supported by the printer.
To run the Feed Tests for the output bins:
1. Touch OUTPUT BIN TESTS from the Diagnostics Menu.

2. Touch Feed Tests.
3. Touch the output bin you want the paper to exit into. The standard bin as well as any output option bin
installed on the printer is shown on the menu.
Standard Bin
Output Bin 1
4. Touch either Single or Continuous.
SingleFeeds one sheet of media from the selected source.
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ContinuousMedia continues feeding from the selected source until Stop is pressed.
Press Stop to return to the [Selected Output Bin].
While this test runs, [Selected Output Bin] Feeding...appears on the LCD. During Single tests, no
buttons are active. However, during Continuous tests, you can press Stop to cancel the test.
Feed To All Bins
This test can be used to verify that the printer can feed media to the standard bin or any installed output options.
No information will be printed on the test pages, as the printhead is not engaged during the feed test. The media
feeds from the default paper source.
To run the Feed To All Bins Test:

2. Touch Feed To All Bins.
The printer feeds media from the default source to each installed bin. After the test is selected, the printer feeds
a separate piece of media to the standard bin first, then it feeds a separate piece of media to each output bin
installed. While this test runs, All Bin Test Feeding... appears on the LCD.
The test is continuous until Stop is pressed. If a test is canceled, All Bin Test Canceled... appears
on the LCD and feeds any remaining media in the paper path to the appropriate output destination.
Sensor Test (output bin)
This test is used to verify that a specific output bins sensors are working correctly.
To run the Output Bin Sensor Test

3. Touch Standard Bin.
4. Touch Standard bin full.
Standard bin full Testing...appears on the LCD and Standard bin full: [Open] or [Closed].
You can manually toggle the sensor between its two values (Open or Closed). The LCD displays Open when
the sensor is open, and Closed when the sensor is closed. If the wrong message is displayed, then the sensor
must be malfunctioning.
FINISHER TESTS
Staple Test
This test is used to verify the functioning of the finishers staple mechanism.
To run the Staple Test
1. Touch FINISHER TESTS from the Diagnostics Menu.

2. Touch Staple Test.
The printer feeds eight pieces of media from the default input source to the output bin that supports stapling.
After all eight pieces of media are deposited, the device staples the packet. While this test runs, Staple Test
Running... appears on the LCD.
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Hole Punch Test
This test is used to verify that media can be fed to a finisher output bin and then hole punched. No information is
printed on the feed test pages.
To run the Hole Punch Test:

2. Touch Hole Punch Test.
3. Touch 3 Punch Test.
Eight sheets of paper are fed, and then the pages are hole-punched with a 2-hole or 3-hole pattern depending
on the selected punch test. Media is initially requested from the default input source and then output to the
Finisher output bin.
The Hole Punch Test cannot be canceled. No buttons are active during this test. During the test, Hole Punch
Test Running... appears on the LCD. After completion of the test, the display returns to the Hole Punch Test
screen.
Feed Tests (Finisher)
This test is used to verify that media can be fed to a finisher output bin. This test feeds one sheet of media from
the printers default input source to a finisher output bin. The device can perform this test using any paper size
that is supported by the finisher. No information is printed on the test page.
To run the Feed Test:

2. Touch Feed Tests.
You cannot specify the output bin to which the device will feed the test page. Once begun, the Feed Test cannot
be canceled. No buttons are active during the test. During this test, Feed Test Running... appears on the
LCD.
Sensor Test (Finisher)
This test verifies that the sensors in the finisher are operating properly.
To run the Sensor Test:

The LCD displays the options name in the header row and each of the options sensors below the header row.
You must select a specific sensor from this list in order to view and toggle the sensors state. After selecting a
specific sensor, [Sensor Name] Testing... appears on the LCD with the sensors current state below this
message. The tables below indicate which sensors are available for testing.
Available Cover and Door Sensors
Sensor Name
Door G finisher front
Surface H eject cover
Cover F bridge unit top

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Available Bin Level Sensors
Sensor Name
Finisher upper media bin full
Stacker bin level1
Stacker bin level2
Stacker bin upper limit
Stacker bin no media
Stacker bin level encod
Available Media Path 1 Sensors
Sensor Name
Bridge unit media entrance
Bridge unit media exit
Finisher media entrance
Bridge unit media bin exit
Buffer path
Upper media exit
Lower media exit
Compiler media in
De-curler cam HP
Available Media Path 2 Sensors
Sensor Name
Diverter gate
Front tamper hp
Rear tamper hp
Media eject clamp hp
Media eject shaft hp
Available Booklet Path Sensors
Sensor Name
Booklet end guide HP
Booklet knife HP
Booklet knife folder
Booklet front tamper HP
Booklet rear tamper HP
Booklet unit media entrance
Booklet unit media exit
Booklet bin media present
Booklet compiler media present
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Booklet unit interlock

Booklet front low staple
Booklet rear low staple
Available Punch and Staple Sensors
Sensor Name
Punch side reg1
Punch side reg2
Punch box set
Low staple
Punch carriage shift hp
Punch unit hp
Stapler carriage shift hp
Punch cam front
Punch hole select
After selecting one of the available sensors, you can manually toggle the sensor between its two values (Open
or Closed). The LCD displays Open when the sensor is open, and Closed when the sensor is closed.
BASE SENSOR TEST
This test verifies that the sensors in the base machine are operating properly.
To run the Base Sensor Test:
Touch BASE SENSOR TEST from the Diagnostics Menu. The panel displays BASE SENSOR TEST in the
header row and the following categories of sensors below the header row:
Cover and Door

Devices
Exit Level
Media Path
Transfer Belt
After you select a category of sensors, the panel displays the name of the selected category in the header row
and each sensor in that category. You must select a specific sensor from this list to view and toggle the sensors
state. After you select a specific sensor, [Sensor Name] Testing... appears on the LCD and displays the
sensors name in the header row and the sensors name and current state appears below the header row.
Cover and Door Sensors
Sensor Name
Door A printer left
Door C printer left lower
Door D tray module left
Door E printer front
Door J transfer belt access

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Devices Sensors
Sensor Name
C PC cartridge present
M PC cartridge present
Y PC cartridge present
K PC cartridge present
Waste toner full
Exit Level Sensor
Sensor Name
Standard bin full
Media Path Sensors
Sensor Name
Registration
Fuser exit
Transparency detect
2nd transfer roll retract
Transfer Belt Sensors
Sensor Name
Transfer belt HP
CMY transfer roll retract HP
Transfer belt edge
Transfer belt position detect
To test any of the displayed sensors, you must manipulate the appropriate area of the printer so the sensors
value will toggle to Open or Closed.
If the panel inaccurately displays the sensors status, then the sensor must be malfunctioning.
DEVICE TESTS
Quick Disk Test
This test will perform a non-destructive read/write on one block per track on the disk.
To run the Quick Disk Test:
1. Touch DEVICE TESTS from the Diagnostics Menu.

2. Touch Quick Disk Test.
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Quick Disk Test Testing... appears on the LCD. This test cannot be canceled. After the test finishes,
either Quick Disk Test Passed or Quick Disk Test Failed appears on the LCD. This message
remains until you touch Back.
Disk Test/Clean
This test performs a low-level format of the hard disk.
Warning: This test destroys all data on the disk and should never be performed on a good disk. Use this test
only when the disk contains bad data and is unusable. When this test completes, the disk automatically
initializes with a new file system; therefore it is unnecessary to format the disk.
To run the Disk Test/Clean Test:
1. Touch DEVICE TESTS from the Diagnostics Menu.

2. Touch Disk Test/Clean Test.
Contents will be lost. Continue? appears on the LCD. To exit this test and return to DEVICE TESTS,
touch No. This is your only chance to exit this test; once the test has begun, it cannot be stopped.
While this test runs, the following graphic appears:
Formatting Disk
1/1 0%
DO NOT
POWER OFF
This test cannot be interrupted once it has begun. After the test finishes, either Disk Test/Clean Test
Passed or Disk Test/Clean Test Failed appears on the LCD. Press Stop to clear the final message
and return to DEVICE TESTS.

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PRINTER SETUP
To enter the PRINTER SETUP screen, touch PRINTER SETUP from the Diagnostics Menu. The following
graphic appears on the LCD:
PRINTER SETUP
Defaults U.S.
Printed Page Count 24
Perm Page Count 0
Serial Number NV26T470
Envelope Entrance Medium
Engine Setting 1 0
? Submit Back
Defaults
The value of this setting determines whether the printer uses the US or Non-US factory default value for the
printer settings listed below:
Printer Setting US Value Non-US Value

Paper Sizes Letter A4
(applies only to input sources which do not have hardware size
sensing capability)
Envelope Size 10 Envelope DL Envelope
(applies only to envelope feeding sources which do not have
hardware size sensing capability)
PCL Symbol Set PC-8 PC-850
PPDS Code Page 437 850
Universal Units of Measure Inches Millimeters
Touch Submit to change the value of this setting, then the LCD returns to the Diagnostics menu. To return to the
PRINTER SETUP menu without changing the value of this setting, touch Back.
Printed Color Page Count
The value of this setting enables you to gauge the amount of usage on a device.
The Printed Page Count cannot be reset by the servicer.
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Printed Mono Page Count
The value of this setting enables you to gauge the amount of usage on a device.
The Printed Page Count cannot be reset by the servicer.
Permanent Page Count
The value of this setting indicates the total number of pages that have been printed by the printer.
The Permanent Page Count cannot be reset.
Serial Number
This printer setting records the printers serial number that was assigned by the manufacturer. When you select
this setting, a replica of a keyboard appears on the LCD that enables you to edit the serial number.
Engine Setting 1 to 4
These settings are used by Engine code ECs to fix field problems.
Warning: Do not change these settings unless requested to do so by your next level of support.
Model Name
The model name can only be viewed and cannot be changed.
Configuration ID
The two configuration IDs are used to communicate information about certain areas of the printer that cannot be
determined using hardware sensors. The configuration IDs are originally set at the manufacturer, however you
may need to reset Configuration ID 1 or Configuration ID 2 when you replace the printer engine card assembly.
This printer uses two Configuration IDs, each of which consists of eight digits. The first seven digits in each ID
are hexadecimal numbers, while the last digit is a checksum of the preceding seven hexadecimal digits. Each ID
can contain a combination of the digits 0 through 9 and the characters A to F.
If the printers firmware detects that either of the printers Configuration IDs has not been defined or is invalid,
then the following occurs:
1. The firmware automatically uses the Configuration IDs defined for the printers standard model.
2. The Configuration ID setting is the only item that appears when you open the Diagnostics menu.
3. When the printer is not in Diagnostics mode, Check Config ID appears on the LCD.
Note: Each of the above conditions will remain until a valid value is entered for Configuration ID 1 and
Configuration ID 2.

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The Configuration ID setting allows you to set both Configuration IDs simultaneously. To set one or both
Configuration IDs:
1. From the PRINTER SETUP menu, touch the icon to the right of the Configuration ID menu item. The
screen displays the value of both Configuration IDs. By default, the cursor appears on the Configuration
ID 1 line.
vga
Config ID1 CC 00 01 81
Config ID2 B0 55 70 0C
1 2 3 a b
4 5 6 c d
7 8 9 e f
? Submit Back
2. To change the value of Configuration ID 1, touch the Backspace key to erase any of the existing
characters. Then enter the correct ID using the number and letter keys that appear on the screen.
3. To edit the value of Configuration ID 2, touch a section of the display screen that appears inside of the text
box containing the current value of Configuration ID 2. The cursor appears in the text box containing the
current value of Configuration ID 2.
4. To change the value of Configuration ID 2, touch the Backspace key to erase any of the existing
characters. Then enter the correct ID using the number and letter keys that appear on the screen.
Note: To exit the Configuration ID screen and return to the PRINTER SETUP menu, touch Back.
Note: Although it is recommended that all unused and reserved bits be set to zero, the code will not validate or
enforce this condition.
5. To save the values of both Configuration IDs, touch Submit. The printer validates both IDs. If either ID is
invalid, the printer posts Invalid ID, discards any changes, and displays the original Configuration IDs.
If both IDs are valid, the printer automatically returns to the PRINTER SETUP menu.
EVENT LOG
The exact number of events recorded in the Event Log will vary since each event requires a different amount of
storage space. When the Event Log requires more space to record an event, it overwrites the oldest currently
logged event(s) and inserts the new event into the first log position. Consecutive log entries may be identical if
the same event occurred twice in a row.
The Event Log records the following types of events:
All 9xx Service Errors

2xx Paper Jams
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Maintenance Count Resets

NV Resets and various types of JFFS@ partition formats
Touch EVENT LOG from the Diagnostics Menu, and the following options are displayed:
Display Log
Print Log
Clear Log
Display the Event Log
Note: The displayed version of the Event Log shows only a subset of the information contained in the
Diagnostics version of the printed Event Log. For the most comprehensive information about each logged event,
print the Event Log. See Print the Event Log on page 3-22.
Touch Display Log, and a graphic similar to the following appears on the LCD:
Each logged event is identified by the text that appeared when the event occurred. For instance, if the log
recorded a 900 Service Error, the Display Log would show 900 Service RIP Software. Log entries appear
in chronological order.
If additional log entries exist, touch to view the next log entries. Continue following this procedure until you
reach the end of the logged entries. To view earlier log entries, touch .
Touch Back to return to the EVENT LOG.

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Print the Event Log
Each page of the printed Event Log report has the title Event Log at the top of each page followed by the model
name and serial number. The following is a sample of a printed Event Log:
Model and
Serial number X854e XXX-XXXX
Printer information
Panel display
when error occurred
Page count
Earliest error code
Next error code
As the Event Log report prints, Printing EVENT LOG appears on the LCD.
Clear the Event Log
To clear the Event Log:
1. Touch Event Log from the Diagnostics Menu.

2. Touch Clear Log.
Yes and No appears on the menu. If you touch Yes, Deleting EVENT LOG appears on the LCD and erases
all Event Log information, including information from the printed report. Touch No to cancel deletion and return
to the EVENT LOG menu, or touch Back to exit Clear Log and return to the EVENT LOG menu.
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SCANNER TESTS
ASIC Test
This operation performs a diagnostic test on the scanner ASIC that cycles through all of the scanner ASIC's
memory.
To perform the ASIC Test:
1. Touch SCANNER TESTS from the Diagnostics Menu.

2. Touch ASIC Test.
During this test, ASIC Test Running... appears on the LCD. At the completion of this test, ASIC Test
Passed or ASIC Test Failed appears on the LCD. To clear the message, press Stop .
Feed Test
This test continuously executes flatbed and/or ADF scans but does not produce any printed output.
To perform the Feed Test:

2. Touch Feed Test.
You are prompted to select a paper size for the ADF. For flatbed scans, the full length of the flatbed is traversed.
The device decides whether to run the flatbed or the ADF according to the following flowchart:
Paper No
in
ADF?
Yes
Scan all pages

Scan the full
from the ADF,
length of the
assuring selected
flatbed.
paper size.
During the test, Running... Flatbed:xxxxx ADF:xxxxx appears on the LCD. The Flatbed number
increases each time the scanner performs a flatbed scan, and the ADF number increases each time the scanner
performs an ADF scan.
Press Stop to end this test.
If an error occurs (such as a scanner jam), Feed Test Failed Flatbed:xxxxx ADF:xxxxx appears on
the LCD. To clear the message, press Stop .

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Scanner Manual Registration
Note: All scanner and ADF manual registration alignment verifications must be done in standard user mode,
not in configuration or diagnostic mode.
Note: You should verify the printer registration alignment before conducting the manual scanner registration
process. For more information regarding printer registration, see ENGINE ADJUST on page 3-26.
You can adjust the device's scanner and ADF registration through a manual process. Perform this operation
when any of the following events occur:
The flatbed scanner unit assembly has been replaced.

The ADF unit assembly has been replaced.
The CCD card/lens assembly has been replaced.
Symptoms indicate that the scanner is not properly aligned.
Sensor Test (Scanner Tests)
To perform the Sensor Test:

The following example appears on the LCD:
Platen length APS 1

Platen length APS 2
ADF left cover interlock
ADF pre registration
ADF registration
Sheet through
ADF inverter
Tray media width 1
Tray media width 2
Tray media width 3
ADF width APS 1
ADF width APS 2
ADF width APS 3
Tray media length 1
Tray media length 2
Pick roll position HP
Document set
ADF angle
Scanner HP
Platen interlock
Press Stop to return to SCANNER TESTS.
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Trans Belt HP Fail Clear
To perform the Trans Belt Fail Clear Test:
1. Touch Trans Belt Fail Clear from the Diagnostics Menu.

2. Touch Trans Belt HP Fail Clear.
Trans Belt HP Fail Clear Testing.... appears on the LCD.
Press Stop to return to Trans Blet PH Fail Clear.
Dev Unit Reset
To perform the Dev Unit Reset Test:
1. Touch Dev Unit Reset from the Diagnostics Menu.
The following tests appear on the LCD:
Touch the following: Appears on the LCD:

Y Channel Y Channel Testing...
M Channel M Channel Testing...
M Channel C Channel Testing...
K Channel K Channel Testing...
When each test completes, the LCD returns to Dev Unit Reset.
Fuser Temp Fail Clear
To perform the Fuser Temp Fail Clear Test:
1. Touch Fuser Temp Fail Clear from the Diagnostics Menu.

2. Touch Fuser Temp Fail Clear.
Fuser Temp Fail Clear Testing.... appears on the LCD.
When testing is complete, the LCD returns to Fuser Temp Fail Clear.
ATC SENSOR FAILURE CLEAR
To perform the ATC Sensor Failure Clear Test:
1. Touch ATC SENSOR FAILURE CLEAR from the Diagnostics Menu.
Touch the following: Appears on the LCD:

Y Channel (925.00) Y Channel Testing...
M Channel (925.01) M Channel Testing...
M Channel (925.02) C Channel Testing...
K Channel (925.02) K Channel Testing...
When each test completes, the LCD returns to ATC SENSOR FAILURE CLEAR.

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ENGINE ADJUST
To begin PH Adjust (media tray registration), the test page must be printed.
To print the test page the printer must be in standard mode.
1. Select Menus.
2. Select Reports.
3. Select Network Setup Page
The following report prints.
Using a fine incremental ruler, measure from the black line border to the edge of the media. Ideally, the borders
should be centered on the page.
To perform the ENGINE ADJUST settings:
1. Select ENGINE ADJUST from the Diagnostics Menu.
Select the
Then select: ( Appears on the LCD:
following:
PH Adjust Adj Side Reg ALL (appears on LCD) Registration values appear on the
(Media tray LCD. If required, reset the values
registration) (Adj side reg all trays) and Select to submit the changes.
Adj Side Reg MSI (appears on LCD) Registration values appear on the
LCD. If required, reset the values
(Adj side reg MPF) and Select to submit the changes.
Adj Side Reg DUP (appears on LCD) Registration values appear on the
(Adj side reg duplex) and Select to submit the changes.
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Adj Lead Reg ALL (appears on LCD) Registration values appear on the
(Adj lead reg all trays) and Select to submit the changes.
Adj Lead Reg Tr165 (appears on LCD) Registration values appear on the
(Adj lead reg tray 1 - plain/color) and Select to submit the changes.
Adj Lead Reg MSI165 (appears on LCD) Registration values appear on the
(Adj lead reg MPF - plain/color) and Select to submit the changes.
Adj Lead Reg MSIhp2 (appears on LCD) Registration values appear on the
(Adj lead reg MPF - heavy weight 2) and Select to submit the changes.
Adj Lead Reg DUP165 (appears on LCD) Registration values appear on the
(Adj lead reg duplex - plain/color) and Select to submit the changes.
MSI Guide Max Val (appears on LCD) Registration values appear on the
(MPF guide maximum analog - value) and Select to submit the changes.
MSI Guide Min Val (appears on LCD) Registration values appear on the
(MPF guide minimum analog - value) and Select to submit the changes.
Adj Side Reg Tr1 (appears on LCD) Registration values appear on the
(Adj side reg tray 1) and Select to submit the changes.
Adj Side Reg ALLtr (appears on LCD) Registration values appear on the
(Adj side reg all trays) and Select to submit the changes.
Adj Lead Reg Trhp1 (appears on LCD) Registration values appear on the
(Adj lead reg tray 1 - heavy weight 1) and Select to submit the changes.
Adj Lead Reg MSIhp (appears on LCD) Registration values appear on the
(Adj lead reg MPF - heavy weight 1) and Select to submit the changes.
Adj Lead Reg Duphp1 (appears on LCD) Registration values appear on the
(Adj lead reg duplex - heavy weight 1) and Select to submit the changes.
Adj Lead Reg Tr208 (appears on LCD) Registration values appear on the
(Adj lead reg tray 1 - plain/BW) and Select to submit the changes.
Adj Lead Reg MSI208 (appears on LCD) Registration values appear on the
(Adj lead reg MPF - plain/BW) and Select to submit the changes.
Adj Lead DUP 208 (appears on LCD) Registration values appear on the
(Adj lead reg duplex - plain/BW) and Select to submit the changes.

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PRO-CON (ATC sensor setup and adjust)

This procedure is used to adjust the following:
Sensor (C ATC)
Sensor (M ATC)
Sensor (Y ATC)
Sensor (K ATC)
Select PRO-CON and select:

Then Select: Appears on the LCD
ATC Sensor Adjust values Sen Grad SNR-Y Registration values appear on the LCD. If
required, reset the values and Select to
( submit the changes.
Sen Grad SNR-M Registration values appear on the LCD. If
submit the changes.
Sen Grad SNR-C Registration values appear on the LCD. If
submit the changes.
Sen Grad SNR-K Registration values appear on the LCD. If
submit the changes.
SNR Output Ref TC-Y Registration values appear on the LCD. If
submit the changes.
SNR Output Ref TC-M Registration values appear on the LCD. If
submit the changes.
SNR Output Ref TC-C Registration values appear on the LCD. If
submit the changes.
SNR Output Ref TC-K Registration values appear on the LCD. If
submit the changes.
ATC Sensor Adjust Cycle Testing... Pass
RegCon (color registration)

This procedure is used to adjust the printhead color registration.
Select RegCon Adjust

Appears on the LCD:
and then select:
Measurement Cycle Reg Measuring Testing...
Control Sensor Check Reg Control Sensor Testing...
Control Sensor Cycle Reg Control Sensor Correction Testing...
Belt Edge Learn Belt Edge Learn Testing...
Select RegCon Adjust

Then select: Appears on the LCD:
and then select:
Control Setup Cycles Skew Fine Setup Skew Fine Setup Testing...
IN/OUT Setup IN/OUT Setup Testing...
Center Setup Center Setup Testing...
Skew Rough Setup Skew Rough Setup Testing...
Cycle Result Value Cycle Result Values appear on the LCD.
Press Stop to return to ENGINE ADJUST.
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Color registration (RegCon)
The purpose of the color registration is to establish correct horizontal and vertical positioning of the four primary
color images.
The procedure consists of the following steps, which must be performed in the listed sequence:
1. Belt Edge Learn - Used to align the transfer belt positioning system.
2. Fine Skew Setup - Automatically performs horizontal and vertical alignment, and reports any skew in the
various images caused by the printhead misalignment. The skew must be corrected through manual
adjustment.
3. In/Out Setup - Automatically performs magnification adjustment so that scan lines are the same length for
all four colors. Also checks for skew.
4. Center Setup - Aligns the midpoints of scan lines for all colors, for magnification balance. There is also a
Rough Skew Setup when skew is outside the measurement parameters of the Fine Skew Test.
Booklet Fold Adjust
To perform the Booklet Fold Adjust Test:
1. Select Booklet Fold Adjust from the Diagnostics Menu.
The following tests appear on the LCD
Select the following: Appears on the LCD:

Booklet Tamper Shift Adjust Booklet Staple Fold Fine Adjust values appear
on the LCD. If required, reset the values and
submit.
Booklet Compile position Booklet Compile position values appear on the
LCD. If required, reset the values and submit.
Booklet 2-sheet Booklet 2-sheet values appear on the LCD. If
required reset the values and submit.
Booklet 15-sheet Booklet 15-sheet values appear on the LCD. If
required reset the values and submit.
Booklet Fold Pos Fine Adj Booklet Staple Fold Fine Adjust values appear
submit.
Booklet Staple Pos Fine Adj Booklet Staple Fold Fine Adjust values appear
submit.
Finisher Config
To perform Finisher Config:
1. Select Finisher Config from the Diagnostics Menu.
Finisher Config values appear on the LCD. If required, reset the values and submit

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Testing the manual scanner registration
Note: Machine must be in Standard User Mode.
To properly position the Network Setup Page which will be used as the ADF test original page on the flatbed
scanner and the ADF side 1 and ADF side 2, follow the graphic below:
Warning: Ensure that the Network Setup Page is properly positioned according to the diagrams, or registration
and margins cannot be properly adjusted.
1. Place the Network Setup Page on the flatbed scanner according to the graphic below.
2. Make a copy of the Network Setup Page, and mark it Flatbed.
3. Place the Network Setup Page, image side up, in the ADF according to the diagram below. This will be the
ADF side 1 registration test.
4. Make a copy of the Network Setup Page, and mark it ADF side 1.
5. Place the Network Setup Page, image side down, in the ADF according to the diagram below. This will be
the ADF side 2 registration test.
6. Select 2 sided to 2 sided while in copy mode to ensure that the rear side of the test original page is
copied.
7. Make a copy of the Network Setup Page, and mark it ADF side 2.
Note: You should now have three test copies of the Network Setup Page.
0
0 10
Leading
edges
Flatbed
E t h ern et
Ethe
rne
t 10
/100
ADF side 1 ADF side 2
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Analyzing the manual scanner registration copies
1. To analyze the manual scanner registration of the flatbed, ADF side 1, and ADF side 2, hold the test copy
according to the diagram below.
2. Compare the three copies to the Network Setup Page for image placement. Ideally, the image should be
centered on the page by measuring the page edge to the black border with a ruler.
3. If the leading and side margin edges are out of adjustment, then proceed to manually adjust the scanner
and/or ADF side 1 and ADF side 2 registration.
Note: Margin tolerance is +/- 2 mm.
Manually adjusting the scanner's registration
1. Enter the Diagnostics Menu. Go to Diagnostics Menu on page 3-1.

3. Touch Scanner Manual Registration.
Note: Refer to analyzing the manual scanner registration copies. See Analyzing the manual scanner
registration copies on page 3-31.

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4. Make required adjustments, and touch Submit.

Note: All reference to Side Registration in the graphic below refers to the left side edge.
5. Turn the machine off and then back on in order to make a copy.
6. Using the registration test original page, make a copy using the flatbed scanner and the ADF side 1 and
ADF side 2 to verify adjustments for accuracy.
7. If further adjustments are required, reenter the Diagnostic Menu and repeat items 2 through 6 as needed.
The panel displays the following settings:
Margin Setting Range 1 Units

Flatbed Side Registration2 0240 1/300 inch
3
Flatbed Lead Registration 16184 1/300 inch
4
ADF Side1 Side Registration 0240 1/300 inch
ADF Side1 Lead Registration5 0214 1/300 inch
4
ADF Side2 Side Registration 0240 1/300 inch
5
ADF Side2 Lead Registration 0214 1/300 inch
1Each increment of adjustment corresponds to:
1 scan at 300 dpi for the Lead Margin setting or

1 pel at 300 dpi for each Side Margin setting
2Decreasing the registration value moves the text toward the left side edge of the page; increasing the
registration value moves the text away from the left side edge of the page. The entire image moves left or right
on the page; therefore, no compression or expansion of the image occurs to preserve the left side margin.
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3
Decreasing the registration value moves the text toward the lead edge of the page and narrows the lead
margin; increasing the registration value moves the text away from the lead edge of the page and widens the
lead margin. The entire image moves up or down on the page; therefore, no compression or expansion of the
image occurs to preserve the lead margin.
4
Decreasing the registration value moves the text away from the left side edge of the page; increasing the
registration value moves the text toward the left side edge of the page. The entire image moves left or right on
the page; therefore, no compression or expansion of the image occurs to preserve the left side margin.
5
Decreasing the registration value moves text away from the lead edge of the page and widens the lead margin;
increasing the registration value moves the text toward the lead edge of the page and narrows the lead margin.
The entire image moves up or down on the page; therefore, no compression or expansion of the image occurs
to preserve the lead margin.
Touch Submit to save the changes. Submitting Changes... appears on the LCD.
Touch Back to return to the Scanner Manual Registration screen without saving changes.
Scanner manual registration factory defaults
The factory scanner manual registration default settings are located on a label at the rear of the machine. Use
the label values to reset the factory default settings when the current settings appear to be extremely out of
range.
An example of this label is shown below.

Note: The values listed below should be considered examples. They may not match the label attached to the
rear of the machine.
Chain-Function Values
715-050 89
715-053 127
711-140 183
711-141 193
715-110 124
715-111 127
Use the following diagram to cross-reference the chain-function on the label to the text on the touch screen
found in diagnostic mode when resetting the scanner manual registration factory default values.
Chain-Function Values Touch screen description

715-050 89 Flatbed lead registration
715-053 127 Flatbed side registration
711-140 183 ADF side 1 lead registration
711-141 193 ADF side 2 lead registration
715-110 124 ADF side 1 side registration
715-111 127 ADF side 2 side registration

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Exiting Diagnostics Menu
From the Diagnostics Menu, touch Back until a graphic appears with Exit Diag Menu in the lower right corner.
Touch Exit Diag Menu to perform a POR, and the following graphic appears on the LCD:
Copy
Fax E-Mail
FTP
Menus
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Configuration Menu
Entering Configuration Menu

Available menus
Maintenance Counter Value See Maintenance Counter Value on page 3-37.

Reset Maintenance Counter See Reset Maintenance Counter on page 3-37.
USB Scan to Local
Black Only Mode
Print Quality Pages See USB Scan to Local on page 3-38.
SIZE SENSING See SIZE SENSING on page 3-39.
Tray 1 Sensing
Tray 2 Sensing
Tray 3 Sensing
Tray 4 Sensing
Statement/A5 See A5/Statement on page 3-40.
Executive/B5 See B5/Executive on page 3-40.
Panel Menus See Panel Menus on page 3-40.
PPDS Emulation See PPDS Emulation on page 3-40.
Factory Defaults See Energy Conserve on page 3-41.
Energy Conserve See Energy Conserve on page 3-41.
Min Copy Memory See Min Copy Memory on page 3-41.
Format Fax Storage See Format Fax Storage on page 3-42.
EVENT LOG See EVENT LOG (Configuration Menu) on page 3-42.
ADF Edge Erase See ADF Edge Erase on page 3-42.
FB Edge Erase See FB Edge Erase on page 3-42.
Paper Prompts See Paper Prompts on page 3-43.
Envelope Prompts See Envelope Prompts on page 3-43.
Jobs On Disk See Jobs On Disk on page 3-43.
Disk Encryption See Disk Encryption on page 3-43.
Wipe Disk See Exiting Configuration Menu on page 3-50.
Font Sharpening See Font Sharpening on page 3-48.
Require Standby See Require Standby on page 3-49.
Short edge Printing See Short Edge Printing on page 3-49.
Tray Low Message See Tray Low Message on page 3-49.
LES Application See LES Applications on page 3-49.
Key Repeat Initial Delay See Key Repeat Initial Delay on page 3-50.
Key Repeat Rate See Key Repeat Rate on page 3-50.

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Exiting Configuration Menu See Exiting Configuration Menu on page 3-50.
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Maintenance Counter Value
This setting enables you to view the current maintenance count value of each maintenance kit. After selecting
this item, you can choose a specific kit in order to view its current maintenance count value. To return to the
Configuration Menu, press Back. All other control panel keys are ignored.
When a kits maintenance count value equals its kit size (150K for the ADF Kit), the device posts the appropriate
80 Scheduled Maintenance IR and a status indicator to notify the user to schedule the appropriate
maintenance on the device.
To view the Maintenance Counter Value, touch Maintenance Counter Value from the Configuration Menu.
The panel displays the current value of the maintenance counter as illustrated below:
vga
Maintenance Counter Value: 20
? Back
Touch Back to return to the Configuration Menu.
After installing the required maintenance kit, reset this count to zero.
Reset Maintenance Counter
After scheduled maintenance, reset the Maintenance Counter.
To reset the maintenance page counter to zero:
1. Touch Reset Maintenance Counter from the Configuration Menu.

2. Reset Maintenance Counter appears in the header.
3. Touch 100K Kit or 600K Kit. Yes and No appear in a menu.
4. To cancel the reset operation, touch Back or No. All other button presses are ignored.
5. To initiate the reset operation, touch Yes.

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USB Scan to Local
To change this setting:
1. Touch USB Scan to Local from the Configuration Menu. [setting's current value] appears on the
touch-screen.
2. Touch or to scroll through the setting's possible values.
3. Touch Back to cancel and return to the Configuration Menu.
4. Touch Submit to save the change.
Black Only Mode
1. Touch Black Only Mode from the Configuration Menu. [setting's current value] appears on the
touch-screen.
Print Quality Pages (Configuration Menu)
This entry enables you to print a report that contains a limited set of the information that appears in the
Diagnostics version of the Print Quality Pages report. The limited (Configuration) and the full (Diagnostics)
printed versions of this report display the same panel messages when they print and follow the same layout
guidelines.
To print the Print Quality Pages:
1. Touch Print Quality Pages from the Configuration Menu. Printing Quality Test Pages...
appears on the LCD.
2. Touch Back to return to the Configuration Menu.
Note: When this report is printed from the Configuration Menu, the device enforces the toner cartridge lockout
mechanism, that is, the Machine Class ID of its cartridge must match the Machine Class ID stored in the printers
NVRAM.
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SIZE SENSING
This setting controls whether the printer automatically registers the size of paper installed in an input source
equipped with size sensing hardware.
Size sensing
Input source
Length Width
Multipurpose feeder (integrated MPF)
Tray 1 (integrated 520-sheet drawer)
Tray 2 (520-sheet drawer) 1TC, HCF, 3TM
Tray 3 (optional HCF 850-sheet drawer)
Tray 4 (optional HCF 1150-sheet drawer)
Tray 3 (optional 3TM 520-sheet drawer)
Tray 4 (optional 3TM 520-sheet drawer)
To change the value of this setting:
1. Touch SIZE SENSING from the Configuration Menu. The screen displays each size sensing equipped
input source and its current Size Sensing value.
SIZE SENSING
Statement/A5 Sense Statement
? Submit Back
2. Touch or to scroll through the setting's other possible values.

Turning off auto size sensing is not selectable on this machine.

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A5/Statement
Due to engine limitations, Trays 1 through 4 cannot simultaneously sense A5- and statement-size paper. The
value of this setting determines which of the two paper sizes these trays will sense automatically. This setting
will apply to all automatic trays, but not to the MP Feeder. The MP Feeder can support these paper sizes
regardless of the value of this setting.
B5/Executive
Due to engine limitations, Trays 1 through 4 cannot simultaneously sense executive and JIS-B5-size paper. The
value of this setting determines which of the two paper sizes these trays will sense automatically. This setting
will apply to all automatic trays, but not to the MP Feeder. The MP Feeder can support these paper sizes
regardless of the value of this setting.
Panel Menus
Selections are to Disable or Enable (default) operator panel menus.
1. Touch Panel Menus from the Configuration Menu. [setting's current value] appears on the touch-
screen.
PPDS Emulation
The value of the PPDS Emulation menu item determines if a device can recognize and use the PPDS
datastream. The current value of this setting appears in parentheses to the right of the setting on the
Configuration Menu screen.
The following table indicates how the value of this setting affects the user default value for the Smartswitch and
Printer Language settings:
Value of
Resulting value of
PPDS
Smartswitch setting Resulting value for Printer Language settings
Emulation
(all ports)
setting
Activate Off PPDS Emulation
Note: You can still switch languages on the operator panel or through
the PJL ENTER LANGUAGE command.
Deactivate On Printer's factory default value
1. Touch PPDS Emulation from the Configuration Menu. [setting's current value] appears on the
touch-screen.
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Factory Defaults
Warning: This operation cannot be undone.
This setting enables you to restore all of the printers settings to the base printer settings, the network settings,
or to remove all Lexmark Embedded Solutions (LES) applications.
To restore the Factory Default settings:
1. Touch Factory Defaults from the Configuration Menu.

2. Touch Restore Base to restore all non-critical base printer NVRAM settings.
3. Touch Restore Network to restore all network NVRAM settings.
4. Touch Restore LES to remove all Lexmark Embedded Solution applications.
When you select either value, the LCD displays Restoring Factory Defaults and then Resetting the
Device. The device immediately performs a POR and restores the appropriate settings to their factory default
values.
The following settings are not changed:
Display Language (general settings)

Network/Ports Menu
Standard USB, USB (x) Menus (if an ENA is installed)
Energy Conserve
This menu controls what values appear on the Power Saver menu. If Off is selected in the Energy Conserve
menu, then Disabled appears in the Power Saver menu, and Power Saver can be turned off. If On is set in the
Energy Conserve menu, the Power Saver feature cannot be disabled.
1. Touch Energy Conserve from the Configuration Menu. [setting's current value] appears on the
touch-screen.
Min Copy Memory
Values will only be displayed if the amount of installed DRAM is at least twice the amount of the value, that is, at
least 200 MB of installed DRAM is required to display the 100 MB selection.
1. Touch Min Copy Memory from the Configuration Menu. [setting's current value] appears on the
touch-screen.
2. Touch to decrease the setting's value; touch to increase the setting's value.

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Format Fax Storage
This setting enables you to format the non-volatile storage used for storing faxes.
1. Touch Format Fax Storage from the Configuration Menu.

Note: If an advanced password has been established, you must enter this password in order to change the
setting. If no advanced password exists, you can establish one by using the keyboard that appears on the LCD.
Formatting Fax Flash DO NOT POWER OFF appears on the LCD while the format operation is active.
EVENT LOG (Configuration Menu)
This entry enables you to print a report that contains a limited set of the information that appears in the
Diagnostics version of the Event Log report. See EVENT LOG on page 3-20. The limited (Configuration) and
the full (Diagnostics) printed versions of this report display the same panel messages when they print and follow
the same layout guidelines.
To print the Event Log:
1. Touch EVENT LOG from the Configuration Menu.

2. Touch Print Log.
Touch Back to return to the Configuration Menu.
Note: An event log printed from the Configuration Menu will not contain debug information or secondary codes
for 900 service errors. However, the event log printed from the Diagnostics Menu does include this information.
ADF Edge Erase
The ADF Edge Erase and FB Edge Erase settings specify, in millimeters, the size of a border around the
scanned image that will be erased. For copies, the printed page will have a 2 mm no-print border. The larger of
the 2 mm no-print border and the Edge Erase setting will be used in this situation.
1. Touch ADF Edge Erase from the Configuration Menu. [setting's current value] appears on the
touch-screen.
2. Touch to increase the value or to decrease the value.
FB Edge Erase
The ADF Edge Erase and FB Edge Erase settings specify, in millimeters, the size of a border around the
scanned image that will be erased. For copies, the printed page will have a 2 mm no-print border. The larger of
the 2 mm no-print border and the Edge Erase setting will be used in this situation.
1. Touch FB Edge Erase from the Configuration Menu. [setting's current value] appears on the
touch-screen.
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Paper Prompts
When a tray is out of the indicated paper size, a prompt is sent to the user to load paper in a tray. This setting
controls the tray the user is directed to fill. Selections are Auto (default), MP Feeder, and Manual Paper.
1. Touch Paper Prompts from the Configuration Menu. [setting's current value] appears on the
touch-screen.
3. To exit this screen without changing the setting's value, touch Back.
4. To save the setting's new value, touch Submit.
Envelope Prompts
This setting controls the tray the user is directed to refill when a specific envelope size is out. The selections are
Auto (default), MP Feeder, and Manual Env.
1. Touch Env Prompts from the Configuration Menu. [setting's current value] appears on the touch-
screen.
3. To exit this screen without changing the setting's value, touch Back.
4. To save the setting's new value, touch Submit.
Jobs On Disk
Jobs On Disk allows you to delete buffered jobs saved on the disk.
To delete jobs saved on the disk:
1. Touch Jobs On Disk from the Configuration Menu.

2. Touch Delete to decrease the setting's value; touch to increase the setting's value.
Disk Encryption
This setting determines if the printer encrypts the information that it writes to the hard disk. The values are
Disable and Enable.
Warning: If the value is changed from Enable to Disable or from Disable to Enable, then the printer
completely formats the hard disk. All information on the disk will be unrecoverable.
1. Touch Disk Encryption from the Configuration Menu.

If you remove an encrypted disk from a device and then try to install another disk, Disk Corrupted.
Reformat? appears on the LCD. You can format the newly installed disk or remove it from the device.

7510
When you touch Enable (encryption) or Disable (formatting), Contents will be lost. Continue?
appears on the LCD. Touch No to cancel or Yes to proceed. If you touch Yes, the printer performs the selected
action on the hard disk. The following graphic appears when the encryption process is selected:
Encrypting Disk
1/2 0%
DO NOT
POWER OFF
The following graphic appears when the formatting process is selected:
Formatting Disk
1/2 0%
DO NOT
POWER OFF
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The panel provides many progress indicators during the two-stage process.
1. 1/2 indicates that the process is currently in the first stage.

2. 0% indicates the progress of the current stage of the process.
3. The progress bar indicates the overall completion of the entire process by filling in throughout each
separate stage.
When the first stage of either process completes, the printer displays either of the following graphics depending
on the process selected and then begins the second stage of the process:
Encrypting Disk
2/2 0%
DO NOT
POWER OFF

7510
Formatting Disk
2/2 0%
DO NOT
POWER OFF
The entire process is complete when the progress bar appears completely shaded and the percentage indicator
shows 100%. After completion, the panel returns to Disk Encryption.
Wipe Disk
This setting provides you with a tool for erasing the contents of a disk.
Warning: Wipe Disk removes a disk's data in such a way that it cannot be recovered.
1. Touch Wipe Disk from the Configuration Menu.

2. Touch Wipe disk now. Contents will be lost. Continue? appears on the LCD.
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If you touch No, the device cancels the Wipe Disk process and returns to the Configuration Menu. If you touch
Yes, the following screen appears:
Wiping Disk
0%
DO NOT
POWER OFF
The panel provides the following progress indicators during the execution of this process:
1. 1/2 indicates that the process is currently in the first stage.

2. 0% indicates the progress of the current stage of the process.
3. The progress bar indicates the overall completion of the entire process by filling in throughout each
separate stage.

7510
When the first stage of the process completes, the printer displays the following graphic and then begins the
second stage of the process:
Wiping Disk
2/2 0%
DO NOT
POWER OFF
The entire process is complete when the progress bar appears completely shaded and the percentage indicator
shows 100%. The panel returns to the screen that shows the values for the Wipe Disk setting.
Font Sharpening
This setting allows you to set a text point size below which the high-frequency screens are used when printing
font data. For example, at the default 24, all text in font sizes 24 and less will use the high frequency screens.
The values for this setting range from 0 to 150.
1. Touch Font Sharpening from the Configuration Menu.

This setting affects the PostScript, PCL, PDF, and XL emulators.
This function is not supported when the device generates output at 600 dpi resolution.
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Require Standby
This setting determines if the Standby Mode is On or Off. The default is On.
1. Touch Require Standby from the Configuration Menu.

If Standby Mode is on, the printer begins functioning in Standby Mode when it remains idle for an amount of
time. The Standby Mode enables the printer:
To consume less energy than when operating in normal mode but not as little as when operating in Power
Saver
To return to the Ready state more quickly than when operating in Power Saver
Short Edge Printing
The default printing orientation is long edge. This setting allows you to enable or prohibit short edge fed paper. If
the setting Disabled (default) is selected, letter and A4 paper can only be fed long edge. If they are fed short
edge, a prompt will ask you to use the correct paper size. When the setting is Enabled, you can feed paper
either long edge or short edge.
1. Touch Short Edge Printing from the Configuration Menu.

Tray Low Message
This setting allows you to disable any Tray Low warnings that the printer may register.
Touching Disabled turns off the tray low prompts. The default is Enabled.
1. Touch Require Standby from the Configuration Menu.

LES Applications
This disables all installed Lexmark Embedded Solution applications. The default is Enabled.
1. Touch LES Applications from the Configuration Menu.


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Key Repeat Initial Delay
When a key is touched repeatedly, this is the delay before the key begins repeating. The delay ranges from .25
seconds to 5 seconds. The default is 1 second. Values are given in increments of .25 seconds.
1. Touch Key Repeat Initial Delay from the Configuration Menu.

Key Repeat Rate
This is the number of times per second that a repeating key will repeat. The range is 1100, with a default of 15
times per second.
1. Touch Key Repeat Initial Delay from the Configuration Menu.

Exiting Configuration Menu
From the Configuration Menu, touch Back until a graphic appears with Exit Config Menu in the lower right
corner. Touch Exit Config Menu to exit the Configuration Menu. Resetting the Printer appears on the
LCD. The printer performs a POR, and the following graphic appears on the LCD:
Copy
Fax E-Mail
FTP
Menus
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Repeating defects
Roll Pitch
2nd transfer roll 83.05 mm
Registration roll 62.61 mm
Developer magnetic roll 33.76 mm
Developer auger roll 43.89 mm
Fuser hot roll 85.15 mm
Charge roll 43.98 mm
PC drum 94.25 mm
Transfer belt 949.00 mm
Fuser
pressure roll Fuser hot roll
PC drum
2nd transfer roll
Registration roll
Charge roll

7510
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4. Repair information
Warning: Read the following before handling electronic parts.
Handling ESD-sensitive parts

Many electronic products use parts that are known to be sensitive to electrostatic (ESD). To prevent damage to ESD-
sensitive parts, use the following instructions in addition to all the usual precautions, such as turning off power before
removing logic boards:
Keep the ESD-sensitive part in its original shipping container (a special ESD bag) until you are ready to install
the part into the machine.
Make the least-possible movements with your body to prevent an increase of static electricity from clothing
fibers, carpets, and furniture.
Put the ESD wrist strap on your wrist. Connect the wrist band to the system ground point. This discharges any
static electricity in your body to the machine.
Hold the ESD-sensitive part by its edge connector shroud (cover); do not touch its pins. If you are removing a
pluggable module, use the correct tool.
Do not place the ESD-sensitive part on the machine cover or on a metal table; if you need to put down the
ESD-sensitive part for any reason, first put it into its special bag.
Machine covers and metal tables are electrical grounds. They increase the risk of damage, because they make
a discharge path from your body through the ESD-sensitive part. (Large metal objects can be discharge paths
without being grounded.)
Prevent ESD-sensitive parts from being accidentally touched by other personnel. Install machine covers when
you are not working on the machine, and do not put unprotected ESD-sensitive parts on a table.
If possible, keep all ESD-sensitive parts in a grounded metal cabinet (case).
Be extra careful in working with ESD-sensitive parts when cold-weather heating is used, because low humidity
increases static electricity.
Repair information 4-1

7510
Removal procedures
Before starting service work
CAUTION:
Remove the power cord from the electrical outlet before you connect or disconnect any cable
or electronic board or assembly.
CAUTION:
While performing service around the fuser assembly, ensure the fuser area has cooled down.
Note: Some removal procedures require removing cable ties. You must replace cable ties during reassembly to
avoid pinching wires, obstructing the paper path, or restricting mechanical movement.
Note: A wide variety of screws are used; make note of their positions during service.
4-2 Service Manual

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Printer front door assembly removal
1. Open the printer front door assembly.

2. Press the tab, and rotate the two flexible supports (A) 90, and pull from the machine.
3. Remove the two flexible supports (A).
4. Remove the two screws securing the two brackets (B) to the printer front door assembly (C).
5. Remove the two brackets (B).
6. Remove the printer front door assembly (C).
A
Tab

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Right cover assembly removal
Note: Detach the finisher if equipped. Refer to the MFP or Printer Finisher Service Manual.
1. Open the transfer belt unit access door (A).
2. Remove the three screws securing the right cover assembly (B) to the machine.
3. Move the right cover assembly (B) down, and pull out.
4. Remove the right cover assembly (B).
Top cover assembly removal
1. Remove the base machine from the scanner/ADF stand assembly.

3. Remove the rear cover assembly. See Rear cover assembly removal on page 4-5.
4. Remove the right cover assembly. See Right cover assembly removal on page 4-4.
5. Remove the three screws securing the top cover assembly (A) to the machine.
6. Remove the top cover assembly (A).
A
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Rear cover assembly removal
1. Remove the blind cover (A).

2. Remove all connectors and power cords from the rear of the machine.
3. Remove the four screws securing the rear cover assembly (B) to the machine.
4. Remove the rear cover assembly (B).
Connectors

7510
Rear left middle cover removal
2. Open the printer left door assembly.
3. Remove the screw securing the rear left middle cover (A) to the machine.
4. Remove the rear left middle cover.
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Rear left upper cover removal
Warning: Ensure that the rear left middle cover is removed before removing the rear left upper cover, or
damage will occur.
2. Remove the rear left middle cover. See Rear left middle cover removal on page 4-6.
3. Remove one screw securing the rear left upper cover (A) to the machine.
4. Release the hook securing the rear left upper cover (A) to the machine.
5. Remove the rear left upper cover (A).
Hook
A

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Printer left lower door assembly removal
1. Remove the media tray 1.

2. Open the printer left lower door assembly.
3. Disconnect the connector from the printer left lower door assembly (A).
4. Release the harness from the clamp.
5. Pull the cap of the hinge pin (B) out with a prying tool to remove the hinge pin (B) from the machine.
6. Remove the hinge pin (B).
7. Remove the printer left lower door assembly (A).
Connector Clamp
B
Cap
MPF feed unit assembly removal
3. Disconnect the connector from the MPF feed unit assembly (A).
4. Detach the frame clamp from the machine.
5. Remove the two screws securing the MPF feed unit assembly (A) to the machine.
6. Remove the MPF feed unit assembly (A).
Connector
Frame clamp
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Front left cover removal

2. Remove the two screws securing the front left cover (A) to the machine.
3. Move the front left cover (A) up and pull out.
4. Remove the front left cover (A).
Duplex media inverter assembly removal

2. Remove the E-clip securing the fuser exit roll assembly (A) to the machine.
3. Remove the bushing (B).
4. Remove the fuser exit roll assembly (A).
5. Remove the two screws securing the duplex media inverter assembly (C).
6. Remove the duplex media inverter assembly (C).
B
E-clip

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Duplex unit assembly removal
1. Remove the two screws securing the duplex unit assembly (A) to the printer left door assembly (B).
2. Gently pull the duplex unit assembly (A) from the printer left door assembly (B).
Note: When removing the duplex unit assembly (A), the plastic panel (C) may become detached.
3. Remove the duplex unit assembly (A).
B
C
A
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Sensor (duplex wait) removal
1. Remove the duplex unit assembly. See Duplex unit assembly removal on page 4-10.
2. Remove the screw securing the bracket (A) to the duplex unit assembly (B).
3. Release the hooks securing the sensor (duplex wait) (C) to the bracket (A).
4. Remove the sensor (duplex wait) (C).
5. Disconnect the connector from the sensor (duplex wait) (C).
C
A
Switch (duplex left door interlock) removal
2. Release the hooks securing the switch (duplex left door interlock) (A).
3. Remove the switch (duplex left door interlock) (A).
4. Disconnect the connector from the switch (duplex left door interlock) (A).
Connector

7510
Duplex media exit turn guide removal
3. Remove the MPF feed unit assembly. See MPF feed unit assembly removal on page 4-8.
4. Remove the printer left door assembly. See Printer left door assembly removal on page 4-26.
5. Lay the printer left door assembly on a flat surface.
6. Move the duplex media exit turn guide (A) toward the rear, and release the hook from the front hinge.
7. Remove the duplex media exit turn guide (A).
A
Replacement note: When replacing the printer left door assembly (B), ensure that the black lines are aligned on
the damper assembly (C), or the door will not properly operate.
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Replacement note: When replacing the printer left door assembly (B), ensure that the duplex media exit turn
guide (A) is held up, or the printer left door assembly (B) will not close properly.
Black line
Duplex drive motor removal
2. Remove the screw securing the connector access cover (A) to the duplex unit assembly (B).
3. Disconnect the connector from the duplex drive motor (C).
4. Remove the harness from the clamps.
5. Remove the three screws securing the duplex drive motor (C) to the duplex unit assembly (B).
Note: When removing the duplex drive motor (C), the belt (D) will become detached.
6. Remove the duplex drive motor (C).
Connector
B
D
C

7510
Duplex controller card assembly removal
2. Remove the screw securing the connector access cover (A) to the duplex unit assembly (C).
3. Disconnect the connectors from the duplex controller card assembly (B).
4. Remove the two screws securing the duplex controller card assembly (B) to the duplex unit assembly (C).
5. Remove the duplex controller card assembly (B).
Connector
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Fuser unit assembly removal
CAUTION: The fuser unit assembly can be extremely hot, handle with care to avoid getting burned.

2. Loosen the two thumb screws to release the fuser unit assembly (A) from the machine.
3. Pull the two handles on the fuser unit assembly (A) away from the machine.
4. Remove the fuser unit assembly (A) from the machine.
Handles
Thumb Screws

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Transfer belt unit assembly removal
Warning: When removing the transfer belt unit assembly, do not touch the belt surface, or damage will occur.
Note: Detach the finisher if equipped. Refer to the MFP or the Printer Finisher Service Manual.
2. Open the transfer belt access cover.
3. Press the button on the transfer belt lift latch (A).
4. Raise the transfer belt lift latch (A) to its upper-most position.
5. Lower the transfer belt lift handle (B) to its lower-most position.
6. Lift the safety latch (C) while pulling the transfer belt unit assembly (D) out of the machine.
7. Remove the transfer belt unit assembly (D).
A
Button
Replacement warning: When reinstalling the transfer belt unit assembly, do not touch the belt surface, or
damage will occur.
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Transfer belt cleaning assembly removal
Warning: When removing the transfer belt unit assembly, do not touch the belt surface, or damage will occur.
Note: It is not required to completely remove the transfer belt unit assembly (B) from the machine. It can be
partially pulled out to provide access to the transfer belt cleaning assembly (A).
1. Remove the transfer belt unit assembly. See Transfer belt unit assembly removal on page 4-16.
2. Remove the two screws securing the transfer belt cleaning assembly (A) to the transfer belt unit assembly (B).
3. Remove the transfer belt cleaning assembly (A).
Replacement warning: When reinstalling the transfer belt unit assembly, do not touch the belt surface, or
damage will occur.
Standard media exit shift assembly removal
damage will occur.
3. Remove the rear left upper cover. See Rear left upper cover removal on page 4-7.
4. Disconnect the two connectors from the standard media exit shift assembly (A).
5. Remove the four screws securing the standard media exit shift assembly (A) to the machine.
6. Remove the standard media exit shift assembly (A) from the machine.

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Connectors
Standard media exit bin full actuator removal
Warning: Ensure that the rear left middle cover is removed before removing the rear left upper cover, or damage
will occur.
4. Remove the screw securing the standard exit top cover (A) to the machine.
5. Gently lift the standard exit top cover (A) from the machine.
6. Remove the standard exit top cover (A) from the machine.
7. Remove the screw securing the bracket (B) to the machine.
8. Remove the bracket (B).
9. Gently flex the standard media exit bin full actuator (C) to detach it from the machine.
10. Remove the standard media exit bin full actuator (C) from the machine.
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Switch (printer left door interlock) removal
damage will occur.
4. Remove the standard media exit shift assembly. See Standard media exit shift assembly removal on
page 4-17.

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5. Remove the screw securing the bracket (A) to the standard media exit bin shift assembly.
6. Remove the bracket (A).
7. Release the hooks securing the switch (printer left door interlock) (B) to the bracket (A).
8. Remove the switch (printer left door interlock).
Hooks
Hooks
A
B
Hooks
Hooks
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Sensor (standard media bin full) removal
damage will occur.
4. Remove the standard media exit bin full actuator. See Standard media exit bin full actuator removal on
page 4-18.
5. Remove the screw securing the bracket (A) to the machine.
7. Release the hooks securing the sensor (standard bin full) (B) to the bracket (A).
8. Remove the sensor (standard bin full) (B).
9. Disconnect the connector from the sensor (standard media bin full) (B).
B
Media feed unit assembly 1 removal

2. Remove the printer left lower door assembly. See Printer left lower door assembly removal on page 4-8.
3. Disconnect the connector from the media feed unit assembly (A).
4. Remove the two screws securing the media feed unit assembly (A) to the machine.
5. Remove the media feed unit assembly (A).
Connector
Clamp

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Sensor (media out) removal
2. Remove the media feed unit assembly. See Media feed unit assembly 1 removal on page 4-21.
3. Remove the media feed unit assembly. See Media feed lift motor removal on page 4-113.
4. Remove the media out actuator. See Media out actuator removal on page 4-22.
5. Disconnect the connector from the sensor (media out) (A).
6. Release the hooks securing the sensor (media out) (A) to the media feed unit.
7. Remove the sensor (media out) (A).
Front
Harness A
Hook
Hooks
Lower view
Media out actuator removal
2. Remove the media feed unit assembly. See Media feed lift motor removal on page 4-113.
3. Release the two bosses on the media out actuator (A) from the media feed unit assembly.
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4. Remove the media out actuator (A).
Front
Bosses A
Lower view

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Sensor (media level) removal
2. Remove the appropriate media feed unit assembly. See Media feed unit assembly 1 removal on page 4-21.
3. Disconnect the connector from the sensor (media level) (A).
4. Release the hooks securing the sensor (media level) (A) to the media feed unit.
5. Remove the sensor (media level) (A).
Front
Harness
Hooks
Lower view
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Sensor (fuser exit) removal

3. Remove the bushing (B).
5. Remove the two screws securing the sensor (fuser exit) (C) to the machine.
6. Remove the sensor (fuser exit) (C).
7. Release the harness from the clamps.
8. Disconnect the connector from the sensor (fuser exit) (C).
A
B
E-clip
Replacement note: When replacing the sensor (fuser exit), ensure that any shims that may be present beneath
the old sensor are placed beneath the new sensor.

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Printer left door assembly removal
4. Remove the screw securing the connector access cover (A) to the machine.
5. Remove the connector access cover (A).
Connectors
A
6. Disconnect the three connectors from the printer left door assembly (B).
7. Gently pull the harnesses through the hole in the machine frame.
8. Open the printer left door assembly (B).
9. Remove the front left cover. See Front left cover removal on page 4-9.
10. Remove the safety screw from the machine.
11. Detach the safety arm (C) from the machine.
12. Remove the C-clip from the machine.
13. Remove the support arm (D) from the machine.
14. Lower the printer left door assembly (B) to an approximate 75 angle as shown in the graphic.
15. Lift the printer left door assembly (B) up to remove it from the machine.
16. Remove the printer left door assembly (B).
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C-clip
B
D
C Safety screw
Approximately 75
Replacement warning: When replacing the printer left door assembly (B), ensure that the black lines are
aligned on the damper assembly (E), or the door will not properly operate.
.
Black line

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D
F
Replacement warning: When replacing the printer left door assembly (B), ensure that the duplex media exit turn
guide (F) is held in its upper-most position, or the printer left door assembly (B) will not close properly.
Printer left door damper removal
5. Remove the E-clip securing the shaft (A) to the machine.
6. Remove the shaft (A).
7. Remove the printer left door damper idler gear (B).
8. Remove the screw securing the printer left door damper (C) to the machine.
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9. Remove the printer left door damper (C).
C
E-clip
A B
Replacement warning: When replacing the printer left door assembly (D), ensure that the black lines are
aligned on the damper assembly (C), or the door will not properly operate.
Black line
Replacement warning: When replacing the printer left door assembly (D), ensure that the duplex media exit
turn guide (E) is held in its upper-most position, or the printer left door assembly (D) will not close properly.

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Sensor (media on belt) removal

2. Remove the screw securing the sensor (media on belt) (A) to the machine.
3. Disconnect the connector from the sensor (media on belt) (A).
4. Remove the sensor (media on belt) (A).
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2nd transfer roll retract cam assembly removal
1. Remove the 2nd transfer roll assembly. See 2nd transfer roll assembly removal on page 4-35.
2. Remove the two screws securing the registration pinch guide assembly (A) to the machine.
3. Remove the registration pinch guide assembly (A).
5. Slide the bracket (B) to remove it from the machine.
6. Move the bracket (B) toward the front of the machine.
7. Detach the bracket (B).
8. Disconnect the connector from the transfer roll retract motor assembly (C).
9. Remove the three screws securing the transfer roll retract cam assembly (D) to the machine.
10. Lift the transfer roll retract cam assembly (D) up.
Note: When removing the transfer roll retract cam assembly (D), the bushing (E), pin (F), and washer may
become detached.
11. Remove the transfer roll retract cam assembly (D).

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Connector
Replacement note: When reinstalling the transfer roll retract cam assembly (D), ensure that the bushing (E), pin
(F), and washer are replaced.
E-clip
Actuator
Connector C
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Sensor (2nd transfer roll retract HP) removal
5. Slide the bracket (B) to remove it from the machine.
6. Move the bracket (B) toward the front of the machine.
7. Detach the bracket (B).
8. Disconnect the connector from the sensor (transfer roll retract HP) (C).
9. Release the hooks securing the sensor (transfer roll retract HP) (C) to the bracket (B).
10. Remove the sensor (transfer roll retract HP).
Connector
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2nd transfer roll retract motor assembly removal
2. Remove the 2nd transfer roll retract cam assembly. See 2nd transfer roll retract cam assembly removal on
page 4-31.
3. Remove the screw securing the transfer roll retract motor assembly (A) to the 2nd transfer roll retract cam
assembly (B).
4. Remove the transfer roll retract motor assembly (A).
B
2nd transfer roll assembly removal

4. Remove the four screws securing the transfer roll assembly (B) to the machine.
5. Gently remove the transfer roll assembly (B).

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Warning: When removing the main transfer roll assembly (B), do not touch the roll surface.
Replacement warning: When reinstalling the transfer roll assembly (B), do not touch the roll surface.
Registration / transport roll assembly removal
5. Open the printer left lower door assembly.
6. Disconnect the connector from the registration transport roll assembly (A).
7. Remove the two screws securing the registration transport roll assembly (A) to the machine.
8. Remove the registration transport roll assembly (A).
A
Connector
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Registration clutch removal
5. Remove the registration transport roll assembly. See Registration / transport roll assembly removal on
page 4-36.
6. Disconnect the connector from the registration clutch (A).
7. Remove the E-clip securing the registration clutch (A) to the registration transport roll assembly (B).
8. Remove the registration clutch (A).
Replacement note: Before reinstalling, ensure that the notch on the registration clutch (A) is placed over the
boss on the registration transport roll assembly (B).
Sensor (registration) removal
5. Remove the two screws securing the plate (A) to the registration transport roll assembly (B).
6. Remove the plate (A).
7. Remove the screw securing the sensor (registration) (C) to the registration transport roll assembly (B).
8. Remove the sensor (registration) (C).

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9. Disconnect the connector from the sensor (registration) (C).
Sensor (transparency detect) removal
5. Remove the two screws securing the plate (A) to the registration transport roll assembly (B).
6. Remove the plate (A).
7. Remove the screw securing the sensor (transparency detect) (C) to the registration transport roll assembly (B).
8. Remove the sensor (transparency detect) (C).
9. Disconnect the connector from the sensor (transparency detect) (C).
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Waste toner cartridge cover removal
1. Remove the printer front door assembly. See Printer front door assembly removal on page 4-3.
2. Lower the waste toner cartridge cover (A) to its lower-most position.
3. Remove the waste toner cartridge.
5. Remove the C-clip securing the waste toner cartridge cover (A) to the machine.
6. Move the waste toner cartridge cover (A) to the left.
7. Remove the waste toner cartridge cover (A).
C-clip
Waste toner cartridge sensor assembly removal
2. Remove the waste toner cartridge cover. See Waste toner cartridge cover removal on page 4-39.
Note: When removing the waste toner cartridge sensor assembly (B), ensure the plastic bosses are not broken
off when they insert into the brackets.
Note: If removing the developer units, the waste toner cartridge sensor assembly (B) does not need to be
removed from the machine. It may be allowed to gently hang by the harness.
6. Disconnect the connector from the waste toner cartridge sensor assembly (B).

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7. Remove the waste toner cartridge sensor assembly (B).

A
Connectors
Sensor (waste toner cartridge full) removal
3. Remove the waste toner cartridge sensor assembly. See Waste toner cartridge sensor assembly removal
on page 4-39.
4. Disconnect the connector from the sensor (waste toner cartridge full) (A).
5. Release the hooks securing the sensor (waste toner cartridge full) (A) to the assembly.
6. Remove the sensor (waste toner cartridge full) (A).
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Connectors

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Switch (waste toner cartridge interlock) removal
on page 4-39.
5. Release the hooks securing the switch (waste toner cartridge interlock) (A) to the assembly.
6. Remove the switch (waste toner cartridge interlock) (A).
Connectors
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Inner cover removal

on page 4-39.
5. Remove the toner waste cartridge.
6. Press the button and raise the transfer belt lift latch assembly (A) to its upper-most position.
7. Move the transfer belt lift handle (B) to the lower-most position.
Warning: Ensure that all four PC cartridges are concealed from all sources of light, or damage will occur.
8. Remove the four PC cartridge units.
Note: After removing the four PC cartridges, ensure that each cartridge is marked according to its particular
color.
9. Remove the four screws securing the inner cover (C) to the machine.
10. Remove the inner cover (C).
Button

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Waste toner agitator motor assembly removal
on page 4-39.
5. Remove the inner cover. See Inner cover removal on page 4-43.
6. Disconnect the connector from the waste toner agitator motor assembly (A).
7. Remove the two screws securing the waste toner agitator motor assembly (A) to the machine.
8. Remove the waste toner agitator motor assembly (A).
Connector
PC cartridge unit removal
Note: The following procedure applies to the C, M, Y, and K PC cartridge units.

Warning: When removing or installing the PC cartridge units, do not touch the drum surfaces, or damage will
occur.
Warning: When removing the PC cartridge units, ensure that the drum surfaces are not exposed to any sources
of light, or damage will occur.
1. Open the printer front door.
2. Press the button, and raise the transfer belt lift latch assembly (A) to its upper-most position.
4. Gently pull the appropriate PC cartridge assembly (B) out of the machine.
Warning: When placing the PC cartridge units on a level surface, ensure that no part of the OPC drum or any
roller comes into contact with the resting surface.
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Replacement warning: Ensure that all PC cartridge units are properly seated and aligned before raising the
transfer belt lift handle to its upper-most position, or damage will occur. Never force the transfer belt lift handle
into its home position, or damage will occur.
A
Button
Image density sensor assembly removal
on page 4-39.
6. Remove the waste toner agitator motor assembly. See Waste toner agitator motor assembly removal on
page 4-44.
7. Remove the screw securing the harness access cover (A) to the machine.

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Warning: Note the orientation of the harnesses to ensure they are not pinched when replacing the harness
access cover (A), or damage will occur.
8. Remove the harness access cover (A) from the machine.
Connectors
9. Disconnect the three connectors from the image density sensor assembly (B).
10. Release the harnesses from the clamps.
Connectors
Clamps
11. Remove the screw securing the image density sensor assembly (B) to the machine.
Note: Ensure the transfer belt lift handle is in its lower-most position before removing the image density sensor
assembly (B).
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12. Remove the image density sensor assembly (A).
Replacement note: Requires color calibration adjustments.

Replacement warning: When replacing the harness access cover, ensure that the harnesses are not pinched,
or damage will occur.
CMY toner add assembly removal
on page 4-39.
6. Remove the screw securing the appropriate CMY toner add assembly (A) to the machine.
Warning: Pull the appropriate shutters to reduce toner spillage into the machine.
Warning: The C, M, and Y toner add assemblies must be removed in this order: Y, M, C, or damage will occur.

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7. Remove the appropriate CMY toner add assemblies (A).
Shutter
K toner add assembly removal
Warning: Ensure the three CMY toner add assemblies are removed before removing the K toner add assembly,
or damage will occur.
on page 4-39.
6. Remove the three CMY toner add assemblies. See CMY toner add assembly removal on page 4-47.
7. Remove the screw securing the K toner add assembly (A) to the machine.
Warning: Pull the shutter to reduce toner spillage into the machine.
8. Remove the K toner add assembly (A).
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Shutter
A
Developer interlock plate assembly removal
Warning: Always perform color registration adjustment (RegCon) when removing or reinstalling the printhead,
NVM initialization, or developer interlock plate assembly. See Color registration (RegCon) on page 4-257.
Note: It is not required to remove the waste toner cartridge sensor assembly; allow it to loosely hang out of the
way.
on page 4-39.
Warning: When removing the CMY toner add assemblies, the toner cartridges should be left installed in order
to reduce toner spillage.
Warning: When removing the K toner add assembly, the toner cartridge should be left installed in order to
reduce toner spillage.
7. Remove the K toner add assembly. See K toner add assembly removal on page 4-48.
8. Remove the harnesses from the clamps on the developer interlock plate assembly (A).

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Warning: Use extreme caution when disconnecting the next seven connectors from the upper harness strip, or
damage will occur.
9. Disconnect the seven connectors from the upper harness strip.

10. Remove the six screws securing the developer interlock plate assembly (A) to the machine.
11. Remove the purple harness from the large black plastic clamp on the developer interlock plate assembly (A)
Warning: Note the orientation of the four developer unit harnesses and the three erase lamp harnesses to
ensure proper reinstallation or damage may occur.
12. Remove the four developer harnesses from the four small plastic clamps on the developer interlock plate
assembly (A).
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13. While holding the four developer unit assemblies firmly inside the machine, gently remove the developer
interlock plate assembly (A).
14. Remove the developer interlock plate assembly (A) and allow it to gently hang down by the harness if removing
the developer units. If removing the developer interlock plate assembly (A) from the machine, goes to step 15.
15. Remove the screw securing the harness cover (B) to the machine.
16. Remove the harness cover (B).
17. Disconnect the connector from the developer interlock plate assembly (A).

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Replacement note: When replacing the developer interlock plate assembly (A), install the bottom edge first and
ensure that all four developer unit assemblies are properly aligned when replacing the developer interlock plate
assembly (A).
Replacement warning: Ensure that the erase lamp harnesses and developer unit assembly harnesses are
correctly installed in the clamps, or they may become detached. Verify that the harnesses are properly secured in
the clamps by moving the transfer belt lift handle up and down several times before reinstalling the inner cover.
Erase lamp &

developer unit
assembly
harnesses
Clamps
Clamp
Developer unit assembly removal
Note: The following procedure can be applied to the C, M, Y, and K developer unit assemblies.
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Warning: When removing developer unit assemblies, ensure that the area on the floor in front of the machine
is protected from toner spillage.
Warning: When replacing the developer unit assemblies, ensure that all toner spillage and contamination is
removed.
Warning: Always perform the sensor (ATC sensor) setup and adjustment if required or print quality problems
may occur. Go to Sensor (ATC) setup on page 4-253.
developer unit assembly or developer interlock plate assembly or print quality problems may occur. See Color
1. Remove the transfer belt assembly. See Transfer belt unit assembly removal on page 4-16.
on page 4-39.
Note: The waste toner cartridge sensor assembly does not need to be removed from the machine. It may be
allowed to hang by the wires.
Warning: When removing the CMY toner add assemblies, the toner cartridges should be left installed in order
to reduce toner spillage.
Warning: When removing the K toner add assembly, the toner cartridge should be left installed in order to
reduce toner spillage.
9. Remove the developer interlock plate assembly. See Developer interlock plate assembly removal on
page 4-49.
Note: When removing the developer unit assembly, position it in the way it is removed from the machine, or
toner spillage will occur.
10. Ensure the transfer belt lift handle is in the down position and gently remove the appropriate developer unit
assembly (A).
Note: When removing the developer unit assembly, ensure that it is positioned in the same manner in which it
is removed from the machine or spillage will occur.
Warning: Ensure that the harness coupler (B) is removed from the old developer unit assembly (A) and
installed on the new one.

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Replacement warning: Ensure that the rear area new developer unit assembly (A) is properly engaged into the
machine or the magnetic rolls will not turn properly.
Use the following procedure to test for proper magnetic roll engagement immediately after installing the new C, M or Y
developer unit assembly (A):
CAUTION: When performing motor tests, ensure that all cover and door interlock switches are overridden.
Enter the diagnostic mode.

Touch MOTOR TESTS.
Touch Printer Motor Tests.
Touch CMY developer drive motor (this test will not work for the K developer unit assembly).
Warning: If the magnetic roll and the waste auger can be seen turning then the developer unit assembly (A) is
installed correctly, if the magnetic roll and the waste auger are not turning, then the developer unit assembly (A)
must be reinstalled and the motor test repeated.
Warning: When replacing the developer interlock plate assembly, ensure that the erase lamp harnesses and
developer unit assembly harnesses are correctly installed in the clamps, or they may become detached. Verify
that the harnesses are properly secured in the clamps by moving the transfer belt lift handle up and down several
times before reinstalling the inner cover.
Erase lamp &

developer unit
assembly
harnesses
Clamps
Clamp
11. Perform the ATC sensor setup and adjustment. See Sensor (ATC) setup on page 4-253.
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12. Perform the color registration (RegCon) setup and adjustment. See Color registration (RegCon) on
page 4-257.
13. Remove the printhead cleaning tool from the printer front door assembly.
14. Clean the four printhead glass windows using the printhead cleaning tool.

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Developer carrier removal and replacement
Note: The following procedure can be applied to the C, M, Y, and K developer carriers.
Warning: Always perform the sensor (ATC sensor) setup and adjustment if required or print quality problems
may occur. Go to Sensor (ATC) setup on page 4-253.
developer unit assembly or developer interlock plate assembly or print quality problems may occur. See Color
Note: The waste toner cartridge sensor assembly does not need to be removed from the machine. It may be
allowed to hang by the wires.
on page 4-39.
8. Remove the developer interlock plate assembly. See Developer interlock plate assembly removal on
page 4-49
9. Remove the developer unit assembly. See Developer unit assembly removal on page 4-52.
10. Using a prying tool, gently release the two hooks securing the top cover (A) to the assembly.
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11. Remove the top cover (A).
12. Completely remove the carrier (B) from the assembly by dumping it and using a toner vacuum or if installing a
new developer unit assembly, go to next step.

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Replacement warning: If reusing an existing developer unit assembly, ensure that all traces of old carrier (B)
are removed from the developer unit assembly, or print quality issues may occur.
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To install the new carrier (B):
Warning: Ensure that the carrier is installed evenly and uniformly in the assembly, or spillage may occur.
1. Open the appropriate bag, and dump the appropriate carrier into the appropriate assembly.
Hook
Tabs
Seal
Hook
B
A
Seal
2. Rotate the gears in the assembly to evenly distribute the carrier (B).
Warning: Ensure that the two seals are properly positioned in the assembly before replacing the top cover (A),
or spillage may occur which may lead to print quality problems.
Warning: Ensure that the four plastic tabs in the top cover (A), are inserted into the four holes in the developer
unit or the carrier (B) will be ejected from the developer unit assembly which will result in carrier contamination
and print quality problems.
3. Replace the top cover (A).
4. Perform the ATC sensor setup and adjustment. Go to Sensor (ATC) setup on page 4-253.
5. Perform the color registration (RegCon) setup and adjustment. Go to Color registration (RegCon) on
page 4-257.

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Photoconductor (PC) unit assembly removal
Note: This procedure can be applied to either the C, M, Y, or K PC unit assemblies.
2. Press the button on the transfer belt lift latch (A).
3. Raise the transfer belt lift latch (A) to its upper-most position.
A
Button
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5. Pull the appropriate PC unit assembly (C) from the machine.
Note: When the PC unit assembly (C) is removed, ensure that it is stored in the position as shown in the graphic
below.
Replacement warning: When replacing the PC unit assembly (C), ensure that the rail on the PC unit assembly
(C) is properly inserted into the metal track or physical binding and damage will occur. In the event that the PC

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unit assembly (C) becomes bound, it can be removed by twisting it in a clockwise direction while pulling it from
the machine.
Metal
track A1
Rail must slide straight

into metal track
Transfer belt lift latch assembly removal
on page 4-39.
5. Remove the sensor (waste toner cartridge full). See Sensor (waste toner cartridge full) removal on
page 4-40.
7. Remove the two screws securing the transfer belt lift latch (A) to the machine.
8. Release the harnesses from the clamp.
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9. Remove the transfer belt lift latch assembly (A).

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Transfer belt steering motor removal
on page 4-39.
page 4-40.
5. Remove the inner cover assembly. See Inner cover removal on page 4-43.
6. Disconnect the connector transfer belt steering motor (A).
7. Remove the three screws securing the transfer belt steering belt motor (A) to the machine.
8. Remove the transfer belt steering motor (A).
CMY erase lamp assembly removal

Warning: Ensure the transfer belt unit assembly is removed, or damage will occur.
on page 4-39.
page 4-40
7. Raise the transfer belt lift handle (A) to its upper-most position.
8. Disconnect the connector from the appropriate CMY erase lamp assembly (B).
10. Remove the screw securing the appropriate bracket (C) to the machine.
11. Lower the transfer belt lift handle (A) to its lower-most position.
Note: Access to the rear mounting hook on the CMY erase lamp (B) can be gained by reaching into the transfer
belt unit opening from the right side of the machine.
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12. Gently raise the rear of the appropriate CMY erase lamp assembly (B) to detach the mounting hook from the
machine.
13. Remove the appropriate CMY erase lamp assembly (B).
Connector
B
Mounting hook
K erase lamp assembly removal
Warning: Ensure the transfer belt assembly unit is removed, or damage will occur.
on page 4-39.
page 4-40.
7. Raise the transfer belt lift handle (A) to its upper-most position.
8. Disconnect the connector from the K erase lamp assembly (B).
10. Remove the screw securing the bracket (C) to the machine.
11. Lower the transfer belt lift handle (A) to its lower-most position.
12. Access to the rear mounting hook on the K erase lamp (B) can be gained by reaching into the transfer belt unit
opening from the right side of the machine.

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13. Gently raise the rear of the K erase lamp assembly (B) to detach the mounting hook from the machine.
14. Remove the K erase lamp assembly (B).
Connector
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Mounting hook
Printhead shutter motor assembly
5. Remove the registration transport roll assembly. See Registration / transport roll assembly removal on
page 4-36.
6. Disconnect the connector from the printhead shutter motor assembly (A).
7. Remove the two screws securing the printhead shutter motor assembly (A) to the machine.
8. Remove the printhead shutter motor assembly (A) from the machine.

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Replacement warning: When reinstalling the printhead shutter motor assembly (A), ensure that the plastic arm
is inserted into the printhead shutter (B).
B
Connectors
Switch (printer front door interlock) removal
3. Remove the top cover assembly. See Top cover assembly removal on page 4-4 or Rear cover assembly
4. Remove the connector form the switch (printer front door interlock) (A).
5. Release the hooks securing the switch (printer front door interlock) (A) to the machine.
6. Remove the switch (printer front door interlock) (A) from the machine.
4-68 Service Manual

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Sensor (printer left lower door interlock) removal
4. Release the hooks securing the sensor (printer left lower door interlock) (A) to the machine.
5. Remove the sensor (printer left lower interlock (A).
6. Disconnect the connector from the sensor (printer left lower door interlock) (A).
RIP card cooling fan cover assembly removal

2. Remove the right cover assembly. See Right cover assembly removal on page 4-4
3. Remove the top cover assembly. See Top cover assembly removal on page 4-4.
4. Remove the RIP card assembly. See RIP card assembly removal on page 4-73.
5. Disconnect the connector from the RIP card cooling fan cover assembly (A).
6. Remove the four screws securing the controller box top over assembly (A) to the machine.
7. Move the RIP card cooling fan cover assembly (A) toward the front of the machine.

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8. Remove the RIP card cooling fan cover assembly (A).
A
Connector
Connector
Controller box assembly removal
5. Remove the controller box top cover assembly. See RIP card cooling fan cover assembly removal on
page 4-69.
6. Remove the switch (main power). See Switch (main power) removal on page 4-71.
7. Loosen the screw securing the ground wire (A).
8. Remove the ground wire (A).
9. Disconnect the connector (B), and rotate it 90.
10. Remove the connector (B).
11. Remove the four screws securing the controller box assembly (C) to the machine.
Note: When lifting the controller box assembly (C), the bridge card assembly (D) and the upper printer engine
card assembly (E) will become detached.
12. Lift the controller box assembly (C).
B
4-70 Service Manual

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Switch (main power) removal
4. Detach the metal rod (A) from the switch (main power) (B).
5. Release the two hooks securing the switch (main power) (B) to the machine.
6. Remove the switch (main power) (B).
7. Disconnect the connector from the switch (main power) (B).
8. Disconnect the two large connectors from the switch (main power).
Connector
B
A
Large connectors

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Bridge card assembly removal
page 4-69.
7. Remove the controller box assembly. See Controller box assembly removal on page 4-70.
8. Remove the three screws securing the bracket (A) to the controller box assembly (B).
10. Remove the four screws securing the bridge card assembly (C) to the bracket (A).
11. Remove the bridge card assembly (C).
B
C Connector
Replacement warning: Ensure that the bridge card assembly (C) and the lower printer engine card (D) are
connected.
4-72 Service Manual

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RIP card access cover removal
1. Using your finger, lift the RIP card access cover (A) by the notch.
2. Remove the RIP card access cover (A).
RIP card assembly removal
1. Remove the two screws securing the RIP card assembly (A) to the machine.
2. Pull the two knurled thumb screws to remove the RIP card assembly (A) from the machine.
3. Remove the RIP card assembly (A) from the machine.

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Fax interface card (modem) assembly removal
2. Remove the two screws securing the fax interface card (modem) assembly (A) to the assembly.
3. Disconnect the connectors from the fax interface card (modem) assembly (A).
4. Remove the fax interface card (modem) assembly (A).
Hard drive removal
Warning: Do not drop the RIP card assembly, or damage will occur.
2. Remove the fax interface card (modem) assembly. See Fax interface card (modem) assembly removal on
page 4-74.
3. Remove the two connectors from the hard drive (A).
4. Remove the four screws securing the hard drive (B) to the side of the RIP card assembly (A).
5. Remove the hard drive (B).
Warning: Do not drop the hard drive, or damage will occur.
4-74 Service Manual

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Interconnect card assembly removal

RIP card assembly
Only replace one component at a time. Replace the required component, and perform a POR before replacing a
second component listed above. If this procedure is not followed, the printer will be rendered inoperable. Never
replace two or more of the components listed above without a POR after installing each one, or the printer will be
rendered inoperable.
Warning: Never install and remove components listed above as a method of troubleshooting components. Once a
component has been installed in a machine, it cannot be used in another machine. It must be returned to the
manufacturer.
Warning: Do not drop the RIP card assembly, or damage will occur.
2. Gently pull the interconnect card assembly (A) from the RIP card assembly (B).
3. Remove the interconnect card assembly (A).

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Upper printer engine card bracket assembly removal
page 4-69.
8. Disconnect the thirteen connectors from the upper printer engine card assembly (A).
10. Remove the four screws securing the upper printer engine card bracket assembly (A) to the machine.
Note: When removing the upper printer engine card bracket assembly (A), the upper printer engine card
assembly (B) and the lower printer engine card assembly (C) will become detached.
11. Lift the upper printer engine card bracket assembly (A).
12. Remove the upper printer engine card bracket assembly (A).
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B
A
Connector
C
Replacement warning: Ensure that the upper printer engine card (B) assembly and the lower printer engine
card assembly (C) are connected.
Upper printer engine card assembly removal
page 4-69.
8. Remove the upper printer engine card bracket assembly. See Upper printer engine card bracket assembly
9. Remove the six screws securing the metal cover (A) to the upper printer engine card assembly (B).
10. Remove the metal cover (A).
11. Remove the five screws securing the upper printer engine card assembly (B) to the bracket (C).
12. Remove the upper printer engine card assembly (B).

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13. Remove the NVM board (D) from the upper printer engine card assembly (B).
A
Bottom view
Replacement warning: When reinstalling the upper printer engine card assembly (B), ensure that the NVM
board (D) is installed on the new upper printer engine card assembly (B), or the machine may not function
properly.
Replacement warning: Ensure that the bridge card assembly (C) and the lower printer engine card (D) are
connected.
Note: Perform color registration adjustment.
4-78 Service Manual

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Lower printer engine card bracket assembly removal
2. Remove the rear upper cooling fan bracket assembly. See Rear upper cooling fan bracket assembly
3. Remove the developer / transfer roll HVPS card assembly. See Developer / transfer roll HVPS card
assembly removal on page 4-103.
4. Remove the fifteen connectors from the lower printer engine card bracket assembly (A).
5. Remove the harnesses from the clamps.
6. Remove the two screws securing the lower printer engine card bracket assembly (A) to the machine.
Note: When removing the lower printer engine card bracket assembly (A), the lower printer engine card
assembly (B) and the upper printer engine card assembly (C) will become detached.
7. Move the lower printer engine card bracket assembly (A) down.
8. Remove the lower printer engine card bracket assembly (A).
Connectors
Connectors
Clamps Connectors Clamp
C
Connector

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Lower printer engine card assembly removal
3. Remove the developer / transfer roll HVPS card assembly. See Developer / transfer roll HVPS card assembly
4. Remove the lower printer engine card bracket assembly. See Lower printer engine card bracket assembly
5. Remove the three screws securing the lower printer engine card assembly (A) to the lower printer engine card
bracket assembly (B).
6. Release the two plastic retainers with needle nose pliers securing the lower printer engine card assembly (A) to
the lower printer engine card bracket assembly (B).
7. Remove the lower printer engine card assembly (A).
Clamps
4-80 Service Manual

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Transfer belt drive motor cooling fan removal
4. Disconnect the connector from the transfer belt drive motor cooling fan (A).
5. Remove the harness clamp from the transfer belt drive motor cooling fan (A).
6. Remove the two screws securing the transfer belt drive motor cooling fan (A) to the machine.
7. Remove the transfer belt drive motor cooling fan (A).
A
Connector

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Transfer belt drive motor assembly removal
4. Remove the transfer belt drive motor cooling fan. See Transfer belt drive motor cooling fan removal on
page 4-81.
5. Disconnect the connector from the transfer belt drive motor assembly (A).
6. Remove the transfer belt drive motor assembly (A).
Switch (transfer belt access door interlock) removal
4. Remove the transfer belt drive motor cooling fan. See Transfer belt drive motor cooling fan removal on
page 4-81.
5. Disconnect the connector from the switch (transfer belt access door interlock) (A).
6. Release the hooks securing the switch (transfer belt access door interlock) (A) to the machine.
4-82 Service Manual

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7. Remove the switch (transfer belt access door interlock) (A).
Connector
Laser diode power card assembly removal
5. Disconnect the connector from the laser diode power card assembly (A).
6. Release the four plastic supports with needle nose pliers.

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7. Remove the laser diode power card assembly (A).
4-84 Service Manual

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24V LVPS card bracket assembly removal
4. Disconnect the four connectors from the 24V LVPS card bracket assembly (A).
5. Remove the harnesses from the clamps.
6. Remove the five screws securing the 24V LVPS card bracket assembly (A) to the machine.
7. Remove the 24V LVPS card bracket assembly (A).
Clamps
Clamp
Connectors
Connector
A
Connector

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24V LVPS card assembly removal
1. Disconnect the three connectors from the 24V LVPS card assembly (A).
2. Remove the three screws securing the 24V LVPS card assembly (A).
3. Remove the 24V LVPS card assembly (A).
5V LVPS card bracket assembly removal
5. Disconnect the six connectors from the 5V LVPS card bracket assembly (A).
7. Remove the four screws securing the 5V LVPS card bracket assembly (A) to the machine.
8. Remove the 5V LVPS card bracket assembly (A).
4-86 Service Manual

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5V LVPS card assembly removal
5. Remove the 5V HVPS card bracket assembly. See 5V LVPS card bracket assembly removal on page 4-86.
6. Remove the four screws securing appropriate 5V LVPS card assembly (A) to the 5V HVPS card bracket
assembly.
7. Remove the appropriate 5V LVPS card assembly (A).

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24V LVPS cooling fan removal
4. Remove the 24V LVPS card bracket assembly. See 24V LVPS card bracket assembly removal on
page 4-85.
5. Disconnect the connector from the 24V LVPS cooling fan (A).
6. Remove the two screws securing the 24V LVPS cooling fan (A) to the 24V LVPS card bracket assembly (B).
7. Remove the 24V LVPS cooling fan (A).
Connector
Replacement warning: When replacing the 24V LVPS cooling fan (A), ensure that the label is facing up.
4-88 Service Manual

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Rear lower cooling fan assembly removal
5. Remove the 5V LVPS card bracket assembly. See 5V LVPS card bracket assembly removal on page 4-86.
6. Disconnect the connector from the rear lower cooling fan assembly (A).
7. Release the harnesses from the clamp.
8. Remove the two screws securing the rear lower cooling fan assembly (A) to the machine.
9. Remove the rear lower cooling fan assembly (A).
Connector

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CMY developer drive motor assembly removal
6. Disconnect the connector from the CMY developer drive motor assembly (A).
8. Remove the two screws securing the CMY developer drive motor assembly (A) to the machine.
9. Remove the CMY developer drive motor assembly (A).
Clamp
A
Connector
4-90 Service Manual

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CMYK PC cartridge drive motor assembly removal
1. Remove the four PC cartridges from the machine.
8. Remove the transfer belt drive motor assembly. See Transfer belt drive motor assembly removal on
page 4-82.
10. Remove the fuser unit assembly. See Duplex controller card assembly removal on page 4-14.
page 4-85.
14. Remove the CMYK transfer HVPS card assembly. See CMYK transfer HVPS card assembly removal on
page 4-94
15. Remove the K developer transport drive motor assembly. See K developer / transport drive motor assembly
16. Remove the two connectors from the CMYK PC cartridge drive motor assembly (A).
17. Release the hook securing the access cover (B) to the machine.
18. Remove the access cover (B).
19. Remove the two screws securing the socket (C) to the machine.
20. Detach the socket (C) from the machine.
Note: The lower left screw can be accessed through the hole in the frame where the socket (B) was detached in
step 7.
21. Remove the eight screws securing the CMY PC cartridge drive motor assembly (A) to the machine.
22. When removing the CMYK PC cartridge drive motor assembly (A), ensure none of the harnesses become
damaged.
23. Remove the CMYK PC cartridge drive motor assembly (A).
Connector
Connector
A
B
C Screwdriver
access hole

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Fuser cooling fan removal
3. Remove the top cover assembly. See Top cover assembly removal on page 4-4 or Rear cover assembly
4. Disconnect the connector from the fuser cooling fan (A).
6. Lift the fuser cooling fan (A).
7. Remove the fuser cooling fan.
Connector
Main power switch actuator removal
4. Remove the screw securing the main power switch actuator (A) to the machine.
5. Release the hook securing the main power switch actuator (A) to the machine.
4-92 Service Manual

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6. Remove the main power switch actuator (A).
CMYK toner add motor assembly removal
on page 4-39.
11. Remove the main power switch actuator. See Main power switch actuator removal on page 4-92.
12. Remove the two screws securing the CMYK toner add motor assembly (A) to the machine.
13. Lift the CMYK toner add motor assembly (A) slightly, and pull it towards the front of the machine.
15. Disconnect the connector from the CMYK toner add motor assembly (A).
16. Release the tabs securing the four sensors (toner RFID) to the assembly.
17. Remove the four sensors (toner RFID).

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18. Remove the CMYK toner add motor assembly (A).
CMYK transfer HVPS card assembly removal
page 4-85.
6. Disconnect the two connectors from the CMYK transfer HVPS card assembly (A).
7. Disconnect the four faston connectors from the CMYK transfer HVPS card assembly (A).
8. Remove the two screws securing the CMYK transfer HVPS card assembly (A) to the machine.
9. Remove the CMYK transfer HVPS card assembly (A).
Warning: When reinstalling the CMYK transfer HVPS card assembly (A), ensure that the four high voltage
cables are properly hooked up to the CMYK transfer HVPS card assembly (A) or print quality problems will occur..
4-94 Service Manual

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Printhead assembly removal
Warning: When removing the printhead assembly, be careful not to drop it, or damage will occur.
Warning: Always perform color registration adjustment when reinstalling the printhead, NVM initialization, or
developer interlock plate assembly.
1. Detach the finisher if equipped. Refer to the MFP or the Printer Finisher Service Manual.
2. Remove the base machine from the scanner/ADF stand assembly.
5. Disconnect the two connectors from the printhead assembly (A).
6. Release the two frame clamps from the machine.
7. Release the harness from the clamps.
8. Remove the two screws securing the printhead assembly (A) to the machine.
9. Gently pull the printhead assembly (A) from the machine.

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Replacement warning: When replacing the printhead assembly, perform the color registration (RegCon) setup
and adjustment. See Color registration (RegCon) on page 4-257.
Transfer belt waste toner auger assembly removal
2. Remove the two screws securing the transfer belt waste toner auger assembly (A).
3. Detach the bushing (B) from the transfer belt waste toner auger assembly (A).
4. Move the transfer belt waste toner auger assembly (A) toward the rear of the machine.
5. Remove the transfer belt waste toner auger assembly (A) from the machine.
A B
K developer / transport drive motor assembly removal
page 4-85.
page 4-94.
12. Disconnect the four connectors from the K developer transport drive motor assembly (B).
14. Release the frame clamp from the K developer transport drive motor assembly (B).
15. Remove the five screws securing the K developer transport drive motor assembly (B) to the machine.
Warning: The K developer transport drive motor assembly (B) may be difficult to remove; ensure that none of
the harnesses become damaged.
4-96 Service Manual

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16. Gently remove the K developer transport drive motor assembly (A).
A
Connector
Frame clamp
Connector
Clamp
Clamps
Connectors Clamps

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Connector
4-98 Service Manual

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K developer clutch removal
page 4-85.
page 4-94.
10. Remove the K developer transport drive assembly. See K developer / transport drive motor assembly
11. Remove the E-clip securing the shaft (A) to the K developer / transport drive assembly (B).
12. Remove the busing (C).
13. Remove the shaft (A).
14. Disconnect the connector from the K developer clutch (D).
15. Remove the K developer clutch (D).

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AC drive card bracket assembly removal
page 4-85.
page 4-94.
7. Remove four screws securing the AC drive card bracket assembly (A) to the machine.
8. Disconnect the six connectors from the AC drive card bracket assembly (A).
9. Remove the five faston connectors from the AC drive card bracket assembly (A).
10. Remove the three screws securing the AC drive card bracket assembly (A) to the machine.
11. Release the plastic retainer securing the AC drive card bracket assembly (A) to the machine.
12. Remove the AC drive card bracket assembly (A).

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Noise filter assembly removal
page 4-85.
page 4-94.
7. Remove the AC drive card assembly. See AC drive card bracket assembly removal on page 4-100.
8. Disconnect the heavy gauge connector from the circuit breaker.
9. Remove the screw securing the noise filter assembly (A) to the machine.
10. Release the two plastic retainers with needle nose pliers securing the noise filter assembly (A) to the machine.
11. Remove the noise filter assembly (A).

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Rear upper cooling fan bracket assembly removal
2. Disconnect the connector from the rear upper cooling fan bracket assembly (A).
3. Remove the two screws securing the upper cooling fan bracket assembly (A) to the machine.
4. Remove the rear upper cooling fan bracket assembly (A).
Connector
Rear upper cooling fan removal
3. Disconnect the connector from the rear upper cooling fan (A).
4. Remove the rear upper cooling fan (A) from the rear upper cooling fan bracket.
A
Connector

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Developer / transfer roll HVPS card assembly removal
3. Loosen the screw securing the ground wire (A) to the machine.
4. Remove the ground wire (A).
Warning: The connector P572 and P502 are permanently attached to the developer / transfer roll HVPS card
assembly (B); do not attempt to remove these connectors, or damage will occur.
5. Disconnect the five connectors from the developer / transfer roll HVPS card assembly (B).
6. Remove the three screws securing the developer / transfer roll HVPS card assembly (B) to the machine.
Note: The developer / transfer roll HVPS card assembly (B) can be supported by the plastic support (C) by
attaching it to the hook on the machine.
7. Lower the developer / transfer roll HVPS card assembly (B).
8. Remove the connector from the developer / transfer roll HVPS card assembly (B).
10. Lift the right side of the developer / transfer roll HVPS card assembly up (B).
11. Remove the developer / transfer roll HVPS card assembly (B).
Connectors

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Charge roll HVPS card assembly removal
3. Remove the developer / transfer roll HVPS card assembly. Go to Developer / transfer roll HVPS card
4. Remove the two screws securing the charge roll HVPS card assembly (A) to the assembly.
5. Release the hooks securing the charge roll HVPS card assembly (A) to the assembly.
6. Remove the charge roll HVPS card assembly (A).
Hooks

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MPF / transport drive motor assembly removal
page 4-85.
page 4-94.
7. Disconnect the connector from the MPF transport drive motor assembly (A).
8. Remove the three screws securing the MPF/transport drive motor assembly (A) to the machine.
9. Remove the MPF/transport drive motor assembly (A).
A Connector

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Feed roll removal
1. Remove the media tray.

2. Move the feed unit front guide (A) in the direction of the arrow.
3. Release the hook securing the feed roll (B) to the shaft (C).
4. Remove the feed roll (B).
Note: Do not touch the rubber surface of the feed roll (B).
B
Hook
Front

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Pick roll removal

2. Move the media feed unit front guide (A) in the direction of the arrow.
3. Release the hook securing the pick roll (B) to the shaft (C).
4. Remove the pick roll (B).
Hook
Front
Replacement note: Before reinstalling, do not touch the rubber surface of the pick roll (B).

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Separation roll removal

2. Move the feed unit front guide (A) in the direction of the arrow.
3. Release the hook securing the separation roll (B) to the shaft (C).
4. Remove the separation roll (B).
Front
Replacement note: Before reinstalling, do not touch the rubber surface of the separation roll (B).

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Sensor (RFID toner cartridge) removal
Note: This removal applies to the sensor (RFID K toner cartridge), (RFID C toner cartridge), (RFID M toner
cartridge) and (RFID Y toner cartridge).
on page 4-39.
11. Remove the main power switch actuator. See Main power switch actuator removal on page 4-92.
12. Remove the CMYK toner add motor assembly. See CMYK toner add motor assembly removal on
page 4-93.
13. Release the hooks securing the appropriate sensor (RFID toner cartridge) (A) to the assembly.
14. Remove the appropriate sensor (RFID toner cartridge) (A).
15. Remove the connection from the sensor (RFID toner cartridge) (A).

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Fuser exit roll assembly removal

3. Remove the bushings (B).
B
E-clip
MPF media out actuator removal
4. Remove the two screws securing the upper frame cover (A).
5. Remove the upper frame cover (A).
6. Using a prying tool, gently pry the MPF media out actuator (B) from the upper frame cover (A).
7. Remove the MPF media out actuator (B).

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Sensor (MPF media out) removal
4. Remove the two screws securing the upper frame cover (A).
5. Remove the upper frame cover (A).
6. Release the hooks securing the sensor (MPF media out) (B) to the upper frame cover (A).
7. Remove the sensor (MPF media out) (B).
B
Hooks
Connector
A
MPF pick roll assembly removal
4. Remove the three screws securing the MPF pinch roll assembly (A) to the MPF feed unit assembly (B).
5. Remove the MPF pinch roll assembly (A).
6. Release the two hooks of the two feed shaft cores (B), and move them both outwards in the directions in the
arrows.
Note: When removing the MPF feed roll assembly (C), do not touch the rubber surface.
7. Remove the two MPF feed roll assemblies (C) by moving them outward in the direction of the arrows and lifting
upwards.
A
B

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Replacement note: When replacing the MPF feed roll assemblies (C), do not touch the rubber surface.
Replacement note: When replacing the MPF feed roll assemblies (C), ensure that the directional arrow is properly
aligned.

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Media feed lift motor removal
3. Disconnect the harness from the media feed lift motor (A).
4. Remove the two screws securing the media feed lift motor to the media feed unit assembly (B).
5. Remove the media feed lift motor (B).
Connector Rear

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Switch (media size) removal
Note: This procedure can be applied to tray 1 or tray 2 switch (media size).
1. Remove media Tray 1 and media Tray 2.
2. Remove one screw securing the switch (media size) (A) to the bracket inside the machine.
3. Remove the connector from switch (media size) (A).
4. Remove the switch (media size) (A).
Connector
Front

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Scanner removals
Scanner unit assembly removal
1. Remove the platen cushion assembly. See Platen cushion removal on page 4-130.
2. Remove the ADF unit assembly. See ADF unit assembly removal on page 4-129.
3. Remove the operator panel assembly. See Operator panel assembly removal on page 4-119.
4. Disconnect all connections from the scanner unit assembly (A).
5. Remove the two rear screws securing the scanner unit assembly (A) to the machine.
6. Remove the two screws securing the two brackets (B) to the machine.
8. Remove the scanner unit assembly (A).

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Platen cushion removal
1. Open the ADF unit assembly.

2. Gently pull off the platen cushion (A) from the ADF.
Note: Before reinstalling the platen cushion (A), position the ADF in its upright position, and place the platen
cushion (A) on the large platen glass (B) flush with the left and top edges. Gently close the ADF to attach the
platen cushion (A) to the ADF.
Platen guide A
0.5+/-0.2mm
0.5+/-0.2mm

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Large platen glass removal
1. Remove the two screws securing the large platen glass retainer (A) to the scanner unit assembly.
2. Remove the large platen glass retainer (A).
3. Gently lift the large platen glass (B) upward, and move it rightward in the direction of the arrow.
4. Remove the large platen glass (B).
Warning: Do not drop the large platen glass (B), or damage will occur.
Note: Avoid touching the underside of the large platen glass (B).
Note: Before reinstalling the large platen glass (B), clean the underside with glass cleaner, and then install the
large platen glass assembly (B). After installation, clean the top of the large platen glass (B) with glass cleaner.
Scanner left cover removal
1. Remove the two screws securing the scanner left cover (A) to the scanner unit assembly.
2. Disengage the rear side of scanner left cover (A) from the scanner unit assembly, and shift the scanner left cover
(A) rearward.
3. Release the two hooks securing the front side of scanner left cover (A), and remove the scanner left cover (A).

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Scanner right cover removal
1. Remove the two screws securing the scanner right cover (A) to the scanner unit assembly.
2. Disengage the rear side of scanner right cover (A) from the scanner unit assembly, and shift the scanner right
cover (A) rearward.
3. Release the two hooks securing the front side of the scanner right cover (A), and remove the scanner right cover
(A).
Scanner top rear cover removal
1. Open the ADF left cover assembly.

2. Remove the two screws securing the scanner top rear cover (A) to the machine.
3. Remove the scanner top rear cover (A).

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Operator panel assembly removal
Replacement warning: In the event of replacement of any one of the following components:
RIP card assembly
1. Remove the two screws securing the operator panel assembly (A) to the scanner unit assembly.
2. Remove the two screws securing the two brackets (B) to the operator panel assembly (A).
4. Move the operator panel assembly (A) forward.
5. Disconnect the two connectors from the operator panel assembly (A).
6. Remove the operator panel assembly (A).
Warning: Do not drop the operator panel assembly (A), or damage will occur.
Connectors
A
CCD card/lens assembly removal
1. Remove the large platen glass. See Large platen glass removal on page 4-117.
2. Loosen the six screws securing the cover (A) to the scanner unit assembly.
3. Remove the cover (A).
4. Disconnect the two connections to the sensor (platen length APS 1) (B) and the sensor (platen length APS 2)
(C).
6. Disconnect the CCD ribbon cable assembly (D) from the CCD card/lens assembly (E).
Warning: Do not remove or disturb any red painted screws, or optical misalignment will occur.
7. Remove the four screws securing the CCD card/lens assembly (E) to the scanner unit assembly.

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8. Remove the CCD card/lens assembly (E).

Note: Ensure that the white connector is plugged into the sensor (platen length APS 1) (B).
A
C
Blue connector
White
connector
Connector
D

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Scanner drive motor assembly removal
3. Remove the ADF front cover assembly. See ADF front cover assembly removal on page 4-131.
4. Remove the ADF rear cover. See ADF rear cover removal on page 4-131.
5. Remove the ADF left cover assembly. See ADF left cover assembly removal on page 4-132.
6. Remove the document tray assembly. See Document tray assembly removal on page 4-137.
7. Remove the scanner left cover. See Scanner left cover removal on page 4-117.
8. Remove the scanner right cover. See Scanner right cover removal on page 4-118.
9. Remove the scanner top rear cover. See Scanner top rear cover removal on page 4-118.
10. Disconnect the connector from the scanner drive motor assembly (A).
11. Release the frame clamp from the machine.
12. Remove the scanner drive motor tension spring (B) from the scanner drive motor assembly (A).
13. Remove the three screws securing the scanner drive motor assembly (A) to the scanner unit assembly.
14. Remove the scanner drive motor assembly (A).
Note: To correctly set the scanner drive belt (C) tension, install the scanner drive motor assembly (A) and the
scanner drive motor tension spring (B) before completely tightening the three screws.
B
C
Connector
A

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Exposure lamp removal
2. Gently move the scanner carriage (A) to the large opening of the frame to provide access to the front side of the
exposure lamp (B).
3. Release the hook, and disconnect the connector from the exposure lamp (B).
4. Remove the screw securing the exposure lamp to the scanner carriage (A).
5. Pull out the harness of the exposure lamp (B) from the square opening in the scanner carriage.
6. Remove the exposure lamp (B).
Warning: Do not touch the glass surface of the exposure lamp, or failure will occur (B).
Note: Before reinstalling the exposure lamp (B), ensure that the indexing pin on the end of the exposure lamp (B)
is inserted into the hole on the scanner carriage (A).
Note: Ensure that the exposure lamp (B) is properly reconnected.
Connector
Exposure lamp PS card assembly removal
2. Remove the screw securing the exposure lamp PS card assembly (A) to the scanner carriage (B).
3. Move the exposure lamp PS card assembly rearward, then release the two hooks securing it to the scanner
carriage (B).
4. Remove the exposure lamp PS card assembly (A).
5. Disconnect the exposure lamp (C) from the exposure lamp PS card assembly (A).
6. Disconnect the exposure lamp PS ribbon cable (D) from the exposure lamp PS card assembly (A).
7. Remove the two screws securing the exposure lamp PS card assembly to the insulator bracket (E).

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8. Remove the insulator bracket (E).

Note: Before reinstalling the exposure lamp PS card assembly (A), ensure that all connections are properly
connected.
Note: Ensure that all harnesses and cables move freely without binding.
Note: Ensure that the exposure lamp PS card assembly is securely mounted to the scanner carriage (B).
D E
Scanner controller card assembly removal
3. Gently move the scanner carriage assembly completely to the left to provide access to the screws.
4. Remove the three screws securing the cover (A) to the scanner unit assembly.
5. Move the cover (A) forward then upward in the direction of the arrow.
7. Remove the four card mounting screws (B) securing the scanner controller card assembly (C) from the rear of
the scanner unit assembly.
8. Remove the screw from the rear securing the scanner controller card assembly (C) to the assembly.
9. Disconnect the four connections from the scanner controller card assembly (C).
10. Remove the seven screws securing the scanner controller card assembly (C) to the scanner unit assembly.
11. Remove the scanner controller card assembly (C).

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Connectors
Connector
Connector
Sensor (scanner HP) removal
3. Gently move the scanner carriage (A) rightward to provide access to the sensor (scanner HP) (B).
4. Release the hooks securing the sensor (scanner HP) (B) to the scanner unit assembly.
5. Disconnect the connector from the sensor (scanner HP) (B).
6. Remove the sensor (scanner HP) (B).
B
Connector A

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ADF angle actuator assembly removal
7. Remove the screw securing the ADF angle actuator assembly (A) to the scanner unit assembly.
8. Remove the ADF angle actuator assembly (A).
Sensor (ADF angle) removal
7. Remove the ADF angle actuator assembly. See ADF angle actuator assembly removal on page 4-125.
8. Release the hooks securing the sensor (ADF angle) (A) to the scanner unit assembly.
9. Disconnect the connector from the sensor (ADF angle) (A).

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10. Remove the sensor (ADF angle) (A).
Connector A
Scanner PS card assembly removal
5. Remove the scanner top rear cover assembly. See Scanner top rear cover removal on page 4-118.
6. Remove the two screws securing the scanner PS card assembly (A) to the machine.
7. Disconnect all the connectors from the scanner PS card assembly (A).

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8. Remove the scanner PS card assembly (A).
Connector
Scanner PS cooling fan removal
4. Remove the scanner top rear cover assembly. See Scanner top rear cover removal on page 4-118.
5. Remove the two screws securing the scanner PS cooling fan assembly (A) to the machine.
6. Disconnect the connector from the scanner PS cooling fan assembly (A).

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7. Remove the scanner PS cooling fan assembly (A).
Connector

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ADF removals
ADF unit assembly removal
Warning: The ADF is very heavy; do not drop it, or damage will occur.
2. Open the ADF to its full upright position.
3. Remove the connection from the ADF to the rear of the scanner unit assembly.
4. Remove the two ADF mounting screws (A).
5. Move the ADF slightly rearward, and then lift upward in the direction of the arrow.
6. Remove the ADF unit assembly.
Connectors

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Platen cushion removal

2. Gently pull off the platen cushion (A) from the ADF.
Note: Before reinstalling the platen cushion (A), position the ADF in its upright position, and place the platen
cushion (A) on the large platen glass (B) flush with the left and top edges. Gently close the ADF to attach the
platen cushion (A) to the ADF.
Platen guide A
0.5+/-0.2mm
0.5+/-0.2mm

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ADF rear cover removal

2. Lift the document tray assembly.
3. Remove the three screws securing the ADF rear cover (A).
4. Lift the ADF rear cover (A) upward.
5. Remove the ADF rear cover (A).
Rear
ADF front cover assembly removal

2. Remove the screw securing the ADF front cover assembly (A).
3. Lift the ADF front cover (A) upward.
4. Remove the ADF left cover assembly (A).
Front

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ADF left cover assembly removal

4. Remove the ADF left cover media guide. See ADF left cover media guide removal on page 4-144.
5. Remove the screw securing the harness retainer (A).
6. Remove the harness retainer (A).
7. Remove the screw securing the left cover hinge retainer (B).
8. Remove the left cover hinge retainer (B).
9. Remove the screw securing the front hinge pin (C).
10. Remove the front hinge pin (C).
11. While holding the ADF left cover assembly, remove the rear hinge pin with needle nose pliers (D), and remove the
ADF left cover assembly (E) from the ADF.
Warning: Do not allow the ADF left cover assembly (E) to hang by the harness, or damage will occur.
12. Remove the left cover pinch roll assembly. See Left cover pinch roll assembly removal on page 4-134.
13. Disconnect the connector from the sensor (pick roll position HP) (F) located on the ADF left cover assembly (E).
14. Remove the screw from the green ground wire (G).
15. Remove the screw securing the grounding plate (H).
16. Remove the grounding plate (H).
17. Remove the two screws securing the harness guide (I).
18. Detach the harness guide (I).
19. Disconnect the connector from the pick roll position motor assembly (J).
20. Remove the harness from the rectangular opening of the side of the ADF left cover assembly.
Note: Before reinstalling the ADF left cover assembly (E), ensure that the harness is properly routed and is not
pinched.
Note: Ensure that the harnesses are properly captured by the harness guide (I).
Note: Ensure that the green ground wire (G) and the grounding plate (H) are reconnected.
Note: Ensure that the ADF left cover assembly (E) opens and closes without binding.
Note: Ensure that the spring (K) attached to the feed/pick roll assembly (L) is properly reinstalled.
Rear
Left side
A
E
B
D
Front

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I
K
J H
F Connector
Connector E
ADF left cover handle removal

4. Remove the ADF feed/pick assembly. See ADF feed/pick roll assembly removal on page 4-142.
5. Remove the sheet through actuator. See Sheet through actuator removal on page 4-140.
6. Remove the document set actuator. See Document set actuator removal on page 4-143.
7. Remove the pick roll position motor assembly. See Pick roll position motor assembly removal on
page 4-144.
Note: The pick roll position motor assembly does not need to be completely removed; it can be allowed to hand
loosely out of the way.
8. Remove the two screws securing the plastic harness guide (A) to the assembly.
Note: The plastic harness guide (A) does not need to be completely removed; it can be allowed to hand loosely
out of the way.
9. Remove the spring (B) from the ADF left cover handle (C).
10. Remove the two screws securing the front bracket (D) to the assembly.
11. Remove the front bracket (D).
12. Remove the two screws securing the rear bracket (E) to the assembly.
13. Remove the rear bracket (E).
Note: The grounding plate (F) will become detached.
14. Gently pry or push the ADF left cover handle (C) from the front and rear mounting points in the assembly.
15. Remove the ADF left cover handle (C).

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Replacement note: Ensure that the grounding plate (E) is properly reattached.
D E
C
B
Left cover pinch roll assembly removal

2. Disconnect the connector from the sensor (pick roll position HP) (A).
3. Remove the three screws securing the left cover pinch roll assembly (B).
4. Remove the left cover pinch roll assembly (A).
Connector
A
Front
ADF feed drive motor assembly removal

4. Remove the ADF registration motor. See ADF registration motor removal on page 4-159.
5. Disconnect the three connectors from the ADF dual drive motor assembly (A).
6. Remove the screw securing the harness guide (B) to the ADF.
7. Remove the two screws securing the ADF dual drive motor assembly (A) to the base of the ADF.
8. Remove the two screws securing the ADF dual drive motor assembly (A) to the rear of the ADF.
9. Remove the stud screw securing the ADF dual drive motor assembly (A) to the rear of the ADF.
10. Remove the plastic support (C).

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11. Remove the connectors P751, P754, P755, P758, P761, P785 and P786 from the ADF controller card assembly
(D).
12. Remove the harness guide (B) containing the harnesses, and swing it out of the way.
13. Remove the ADF dual drive motor assembly (A) from the ADF.
P786
P756 P755
P757
P758
P759
P760
P754
P785 P753
P752
P761 P751
D
C B
A
A
Connectors Stud screw
Media scan guide removal

2. Remove the screw securing the media scan guide (A) to the ADF unit assembly.
3. Remove the media scan guide (A).
4. Remove the two media scan guide springs (B) from the media scan guide (A).
B A
ADF media feed assembly removal

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9. Disconnect connectors P754, P755, P758, P761, P785, and P786 from the ADF controller card assembly (A).
10. Loosen the set screw securing the damper (B) with an Allen wrench.
11. Remove the damper (B).
12. Disconnect the two connections from the switch (ADF left cover interlock) (D) with needle nose pliers.
13. Disconnect the connector from the document set LED (E).
14. Disconnect the connector from the inverter solenoid assembly (F).
15. Release the harness from the three clamps.
16. Remove the two front screws and the five rear screws securing the ADF media feed assembly (G) to the ADF.
17. Release the two harness from the clamp molded into the base of the ADF.
Note: The above clamp is located beneath the ADF registration motor. Do not excessively bend the clamp, or it
may break.
18. Remove the ADF media feed assembly (G) from the ADF.
Note: The plunger in the inverter solenoid assembly (F) will become detached.
Replacement note: Before reinstalling the ADF media feed assembly (G), ensure that the harnesses are
reinserted into their appropriate clamps.
Replacement note: Ensure that the plunger is properly reinserted into the inverter solenoid assembly (F).
Replacement note: Ensure that all connections are properly reconnected.
Replacement note: When replacing the complete ADF media feed assembly, first remove the ADF left cover
assembly and the ADF registration motor from the replacement part.
D Connectors
E
Set screw
F
Front
G
Connectors Clamps
P755
P758 P786
A
Clamp
Rear
P754
P785
P761

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Document tray assembly removal
4. Release the wire clamp (A) that binds the harnesses together.
5. Disconnect the two connectors P759 and P760 from the ADF controller card assembly (B).
6. Remove the screw securing the green ground wire (C).
7. Remove the screw securing the document tray hinge (D).
8. Remove the document tray hinge (D).
9. Move the document tray assembly (E) upward to detach it from the ADF.
10. Remove the document tray assembly (E).
11. Remove the harness from the round opening in the ADF.
Replacement note: Before reinstalling the document tray assembly, ensure all connections are properly
reconnected.
Replacement note: Ensure the green ground wire (C) is reconnected.
Connectors
C
E B
D Front

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ADF controller card assembly removal
2. Disconnect all connectors from the ADF controller card assembly (A).
3. Remove the five screws securing the ADF controller card assembly (A).
4. Remove the ADF controller card assembly (A).
Replacement note: Ensure that all connections are properly reconnected.
Replacement note: Ensure that the ground wire is reconnected.
P786
P756 P755
P757
P758
P759
P760
P754
P785 P753
P752
P761 P751
Ground wire
Rear
A

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Inverter solenoid assembly removal

3. Loosen the set screw securing the damper (A).
4. Remove the damper (A).
5. Disconnect the connector from the inverter solenoid assembly (B).
6. Remove the screw securing the inverter solenoid assembly (B).
7. Remove the inverter solenoid assembly (B).
8. Remove the plunger from the inverter lever (C).
Note: Before reinstalling the inverter solenoid assembly (B), ensure that the plunger is properly inserted into the
inverter solenoid assembly (B) and attached to the inverter lever (C).
Set
screw
A
B
Connector
Front
Plunger

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Document set LED removal

3. Disconnect the connector from the document set LED (A).
4. Remove the screw securing the document set LED (A).
5. Remove the document set LED (A).
A
Connector
Front
Sheet through actuator removal

3. Remove the ADF feed/pick roll assembly. See ADF feed/pick roll assembly removal on page 4-142.
4. Remove the screw from the green ground wire (A).
5. Remove the screw securing the grounding plate (B).
6. Remove the grounding plate (B).
7. Remove the two screws securing the harness guide (C).
8. Remove the harness guide (C).
9. Remove the screw securing the pick roll position motor assembly (D).
10. Remove the pick roll position motor assembly (D).
11. Remove the screw securing the rear bracket (E).
Warning: Shims may be present under the rear bracket (E) and may possibly fall out. Note the locations of any
shims.
13. Gently pry the sheet through actuator (F) out of the ADF left cover assembly.
14. Remove the sheet through actuator (F).

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Replacement note: Before reinstalling the rear bracket (E), replace any shims that were originally present.
A
F
B E
Spring
Sensor (pick roll position HP) removal

3. Disconnect the connector from the sensor (pick roll position HP) (A).
4. Release the hooks securing sensor (pick roll position HP) (A) to the ADF left cover assembly (B).
5. Remove the sensor (pick roll position HP) (A).
B
Connector

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ADF feed/pick roll assembly removal
Warning: Do not touch the rubber surface of the feed roll or the pick roll.
1. Turn the machine off.
Warning: To reduce the chance of pick roll position errors and mechanical misalignments, ensure that the
machine is turned off when replacing the ADF feed/pick roll assembly.
Note: Rotate the rear most white gear of the pick roll position motor assembly until the pick roll is completely
lowered and the sector gear is completely disengaged.
4. Release the two springs from the ADF left cover assembly.
5. Remove the plastic clip (A).
6. Move the front bushing (B) frontward in the direction of the arrow to remove it from the front bracket (C).
7. Gently pull the front end of the ADF feed/pick roll assembly away from the ADF left cover assembly.
8. Move the rear bushing (D) rearward in the arrow direction to remove it from the rear bracket (E).
9. Gently remove the ADF feed/pick roll assembly (F) from the left cover assembly.
Replacement note: Before reinstalling the ADF feed/pick roll assembly (F), ensure that the document set stops
are positioned correctly and the two set gates are positioned as shown in the diagram, or the ADF will malfunction
and jam.
Replacement note: Once the ADF feed/pick roll assembly is secured and the plastic clip is installed, rotate the
rear most white gear of the pick roll position motor assembly until the pick roll has completely raised.
Replacement note: Ensure that the two springs are positioned and installed properly, or the ADF will malfunction
and jam.
Rear
white
gear
Sector
gear

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E
C
B
D
F
A
Set gate
Plate
Document set actuator removal

3. Gently pry the document set actuator (A) from the ADF left cover assembly.
4. Remove the document set actuator (A).

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ADF left cover media guide removal

2. Remove the screw securing the ADF left cover media guide (A).
3. Lift the ADF left cover media guide (A) upward, then remove the two bosses from the slot, and remove the two
tabs from the holes.
4. Remove the ADF left cover media guide (A).
Replacement note: Before reinstalling the ADF left cover media guide (A), ensure that the two bosses and two
tabs are correctly installed, or jamming will occur.
Boss
Boss
Tabs
Pick roll position motor assembly removal

3. Remove the document set actuator. See Document set actuator removal on page 4-143.
4. Remove the screw from the green ground wire (A).
5. Remove the screw securing the grounding plate (B).
6. Remove the grounding plate (B).
7. Remove the two screws securing the harness guide (C).
8. Remove the harness guide (C).
9. Disconnect the connector from the pick roll position motor assembly (D).
10. Remove the screw securing the pick roll position motor assembly (D).
11. Remove the pick roll position motor assembly (D).

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12. Remove the harness from the harness guide (C).
D
C
B
A
Connector
Switch (ADF left cover interlock) removal

3. Remove the screw and washer securing the switch (ADF left cover interlock) (A).
4. Disconnect the two connections to the switch (ADF left cover interlock) (A) with needle nose pliers.
5. Remove the switch (ADF left cover interlock).
Screw
Front
A
Connections

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Sensor (ADF width APS 1) removal

2. Lift the separation roll guide assembly to its uppermost position.
3. Remove the actuator/media guide assembly. See Actuator/media guide assembly removal on page 4-152.
4. Remove the two screws securing the sensor mount (A) to the ADF.
5. Slide the sensor mount (A) from the underside of the ADF transport roll (B), and move it to the position in which
the required sensor is easily removed.
6. Release the hook securing the sensor (ADF width APS 1) (C) to the sensor mount (A).
7. Disconnect the connection from sensor (ADF width APS 1) (C).
8. Remove the sensor (ADF width APS 1) (C).
The APS, pre-registration, and inverter sensors are removed in the same manner. Release the hook, disconnect the
connector, and remove the sensor.
A B

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A B
A C

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5. Slide the sensor mount (A) from the under of the ADF transport roll (B), and move it to the position in which the
required sensor is easily removed.
A B

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Sensor (ADF registration) removal

6. Remove the screw securing the ADF registration sensor.
7. Disconnect the connector from the sensor (ADF registration).
8. Remove the sensor (ADF registration) (C).
A B

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Sensor (ADF pre-registration) removal

6. Release the hooks securing the sensor (ADF pre-registration) (C) to the sensor mount (A).
7. Disconnect the connector from the sensor (ADF pre-registration) (C).
8. Remove the sensor (ADF pre-registration) (C).
A B

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Sensor (ADF inverter) removal

6. Release the hooks securing the sensor (ADF inverter) (C) to the sensor mount (A).
7. Disconnect the connector from the sensor (ADF inverter) (C).
8. Remove the sensor (ADF inverter).
A B
A C

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Actuator/media guide assembly removal

2. Lift the separation roll guide assembly (A) to its uppermost position.
3. Remove the two screws securing the actuator/media guide assembly (B) to the ADF.
4. Remove the actuator/media guide assembly (B).
Rear
Inverter gate removal
2. Flex the tab, and remove the boss from the hole.
3. Remove the inverter gate (A).
Tab
Boss
A
ADF registration roll assembly removal
10. Remove the ADF media feed assembly. See ADF media feed assembly removal on page 4-135.
11. Remove the ADF feed drive motor assembly. See ADF feed drive motor assembly removal on page 4-134.

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15. Slide the sensor mount (A) from the underside of the ADF transport roll (B), and move it out of the way.
16. Remove the tension spring (C).
17. Loosen the screw securing the tension bracket (D), and loosen the registration secondary drive belt (E) tension.
18. Remove the plastic clip securing the registration roll drive pulley 28T (F).
19. Slide the registration secondary drive belt (E) from the registration roll drive pulley 28T (F).
21. Remove the registration roll drive pulley 28T (F).
22. Remove the bearing 8 mm (G) securing the ADF registration roll assembly (H) to the rear of the feed assembly.
23. Remove the plastic clip securing the bearing 8 mm (I) of the front side.
24. Remove the bearing 8 mm (I) securing the ADF registration roll assembly (H) to the front of the feed assembly.
25. Move the ADF registration roll assembly (H) frontward and upward.
26. Remove the ADF registration roll assembly (H).
Warning: Do not touch the rubber surface of the ADF registration roll assembly (H).
Replacement note: Before reinstalling the registration secondary drive belt (E), ensure that it is routed properly.
E
D F
Plastic
clip
H
G
Plastic Front
clip
Replacement note: Loosen and then retighten the two screws that set the belt tension after the tension spring
(C) is attached.
ADF feed-out roll assembly removal

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10. Remove the ADF media feed assembly. See ADF media feed assembly removal on page 4-135.
14. Loosen the screw securing the tension bracket (A) and loosen the registration secondary belt (B) tension.
15. Remove the tension spring (B).
16. Loosen the screw securing the small tension bracket (C).
17. Remove the exit roll drive belt (D).
18. Remove the registration secondary drive belt (E).
19. Remove the plastic clip securing the exit/feed-out roll drive pulley 25/28T (F).
20. Remove the exit/feed-out roll drive pulley 25/28T (F).
21. Remove the bearing 8 mm (G) securing the ADF feed-out roll assembly (H) to the rear of the feed assembly.
22. Remove the plastic clip securing the manual feed drive pulley (I).
23. Remove the manual feed drive pulley (I).
24. Remove the manual feed drive belt (J).
25. Remove the bearing 8 mm (K) securing the feed-out roll assembly to the front of the feed assembly.
26. Move the ADF feed-out roll assembly (H) rearward and upward.
27. Remove the ADF feed-out roll assembly (H).
Warning: Do not touch the rubber surface of the ADF exit roll assembly (G).
A
B
A
E
F
C
C D
H Plastic
clip
G
K
Plastic J I Front
clip

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ADF separation roll guide assembly

2. Lift the separation roll guide assembly (A) to it uppermost position.
3. Lift and remove the separation roll guide assembly (A).
Note: Extra upward force is required to remove the separation roll guide assembly.
Rear

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ADF exit roll assembly removal

4. Remove the ADF registration motor. See ADF registration motor removal on page 4-159
6. Remove the ADF separation roll guide assembly. See ADF separation roll guide assembly on page 4-155.
7. Loosen the screw securing the small tension bracket (A), and loosen the exit roll drive belt tension (B).
8. Loosen the screw securing the tension bracket (C), and loosen the registration secondary belt (D) tension.
9. Remove the registration secondary drive belt (D).
10. Remove the tension spring (E).
11. Remove the exit roll drive belt (B).
12. Loosen the set screw securing the damper (F).
13. Remove the damper (F).
14. Remove the plastic clip securing the bushing 6 mm (G) on the front of the feed assembly.
15. Remove the bushing 6 mm (G).
16. Move the ADF exit roll assembly (H) to the rear.
17. Release the hook securing the exit roll drive pulley 20T (I) to the ADF exit roll assembly (H).
18. Remove the exit roll drive pulley 20T (I).
19. Remove the retainer spring (J).
20. Remove the bushing 6 mm (K).
21. Move the ADF exit roll assembly (H) to the rear and then up.
Note: Ensure that the small tension bracket (A) is applying adequate tension to the exit roll drive belt (B).
22. Remove the ADF exit roll assembly (H).
E C B C
Rear
Rear
A B D
H
K
G
Front
F Plastic clip

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ADF transport roll assembly removal

7. Remove the E-clip securing the manual feed drive wheel (A).
8. Remove the manual feed drive wheel (A).
9. Remove the manual feed drive belt (B).
10. Remove the E-clip securing the bushing 8 mm (C).
11. Remove the bushing 8 mm (C).
12. Remove the E-clip securing the transport roll drive gear 20T (D).
13. Remove the transport roll drive gear 20T (D).
14. Remove the bushing 8 mm (E).
15. Move the ADF transport roll assembly (F) rearward and upward.
16. Remove the ADF transport roll assembly (F).
Warning: Do not touch the rubber surface of the ADF transport roll assembly (F).
F E-clip
D
E
E-clip
A B Front
Sensor (document set) removal

4. Disconnect the connector from the sensor (document set) (A).
5. Release the hooks securing the sensor (document set) (A).

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6. Remove the sensor (document set) (A).
Connector A
Rear
Sensor (sheet through) removal

4. Disconnect the connector from the sensor (sheet through) (A).
5. Release the hooks securing the sensor (sheet through) (A).
6. Remove the sensor (sheet through) (A).
Connector
Rear

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ADF registration motor removal

4. Remove the access cap (A).
5. Disconnect the connector from the ADF registration motor (A).
6. Remove the tension spring (B) from the ADF registration motor (A).
7. Remove the two screws securing the ADF registration motor (A).
8. Remove the registration main drive belt (C).
Replacement note: Before reinstalling the ADF registration motor (A), place the registration main drive belt (C)
on the registration main drive pulley 21/54T (D).
Replacement note: Ensure that the registration main drive belt (C) is properly routed.To correctly set the
registration main drive belt (C) tension, install the ADF registration motor (A) and the tension spring (B) before
completely tightening the two screws.
B
C
D
A
Rear
Connector

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Sensor (document tray width 1) removal

3. Remove the five screws securing the cover (A).
5. Remove the two screws securing the bracket (B).
7. Remove the connector from the sensor (document tray width 1) (C).
8. Release the hooks securing the sensor (document tray width 1) (C).
9. Remove the sensor (document tray width 1) (C).
Note: The sensor (document tray width 1), sensor (document tray width 2), or the sensor (document tray width 3)
are all identical.

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Note: The sensor (document tray width 1), sensor (document tray width 2), or the sensor (document tray
width 3) are all identical.
B
C

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Note: The sensor (document tray width 1), sensor (document tray width 2), or the sensor (document tray width 3)
are all identical.

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Sensor (document tray length 1) removal

5. Remove the connector from the sensor (document tray length 1) (B).
6. Release the hook securing the sensor (document tray length 1) (B).
7. Remove the sensor (document tray length 1) (B).
Note: The sensor (document tray length 1) and the sensor (document tray length 2) are identical.
Connector

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Sensor (document tray length 2) removal

5. Remove the connector from the sensor (document tray length 2) (B).
6. Release the hook securing the sensor (document tray length 2) (B).
7. Remove the sensor (document tray length 2) (B).
Note: The sensor (document tray length 1) and the sensor (document tray length 2) are identical.
Connector

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2000-sheet dual input (TTM) removals
2000-sheet dual input (TTM)top cover removal
1. Pull out tray 2 assembly.

2. Remove the two screws securing the top cover (A).
3. Remove the top cover (A).
A
2000-sheet dual input (TTM)foot cover removal
1. Pull out the TTM media tray 3 assembly.

2. Pull out the media tray 4 assembly.
3. Remove the two screws securing the foot cover (A) to the machine.

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4. Remove the foot cover (A).
A
Front
2000-sheet dual input (TTM)right cover removal
1. Remove the four screws securing the right cover (A).

2. Remove the right cover (A) by lifting up and out.

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2000-sheet dual input (TTM) tray module left cover removal
1. Remove the four screws securing the tray module left cover (A).
2. Remove the tray module left cover (A).
2000-sheet dual input (TTM)rear cover removal
1. Remove the four screws securing the rear cover (A).

2. Remove the rear cover (A).
2000-sheet dual input (TTM)caster removal

2. Remove the tray module left cover. See 2000-sheet dual input (TTM) tray module left cover removal on
page 4-167.
3. Remove TTM media tray 3 assembly. See 2000-sheet dual input (TTM)TTM media tray 3 assembly
4. Remove media tray 4 assembly. See 2000-sheet dual input (TTM)TTM media tray 4 assembly removal
on page 4-170.
5. Place the right side of the drawer down.
6. Remove three screws securing the caster (A).

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7. Remove the caster (A).
2000-sheet dual input (TTM)tray support roll removal
page 4-167.
2. Remove TTM media tray 3 assembly. See 2000-sheet dual input (TTM)TTM media tray 3 assembly
3. Remove media tray 4 assembly. See 2000-sheet dual input (TTM)TTM media tray 4 assembly removal on
page 4-170.
4. Remove the foot cover. See 2000-sheet dual input (TTM)foot cover removal on page 4-165.
5. Remove the two screws securing the two brackets (A).
6. Remove the two E-clips securing the tray support rolls (B) to the two brackets (A) using a prying tool.
7. Remove the two E-clips securing the tray support rolls (B) to the main frame (C).
Front
B
D
E-clip

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8. Remove the shafts (D).

9. Remove the tray support rolls (B).

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2000-sheet dual input (TTM)TTM media tray 4 assembly removal

2. Remove the two screws securing the TTM tray 4 media transport assembly (A) to the TTM media tray 4 assembly
(B).
3. Push the TTM tray 4 media transport assembly (A) into the machine in the direction of the arrow.
4. Remove the two screws securing the TTM tray 4 stopper (C) to the lower part of TTM media tray 4 assembly (B).
5. Remove the TTM tray 4 stopper (C).
6. Remove the TTM tray 4 assembly (B).
B
C

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2000-sheet dual input (TTM)TTM media tray 3 assembly removal
page 4-167.
2. Open the TTM left door assembly.
3. Loosen the screw securing the TTM tray 3 stopper (A).
4. Move the TTM tray 3 stopper (A) out in the direction of the arrow while pulling out the TTM media tray 3
assembly (B).
5. Remove the TTM media tray 3 assembly (B).
2000-sheet dual input (TTM)tray 3 front cover removal

2. Remove three screws securing the tray 3 front cover (A) to TTM media tray 3 assembly (B).
3. Remove the tray 3 front cover (A).
4. Remove the four screws securing the bracket (C) to the TTM media tray 3 assembly (B).
5. Remove the bracket (C).

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2000-sheet dual input (TTM)tray 3 rear cable assembly removal
page 4-167.
2. Remove the TTM media tray 3 assembly. See 2000-sheet dual input (TTM)TTM media tray 3 assembly
3. Remove the tray 3 front cover. See 2000-sheet dual input (TTM)tray 3 front cover removal on page 4-171.
4. Remove the E-clip with a prying tool securing the front lift cable pulley (A) to the tray lift shaft assembly (B).
5. Gently move the tray lift shaft assembly (B) toward the rear of the tray, and detach the rear bushing (C) from the
frame.
Note: Do not remove the front lift cable pulley (A), or the front lift cables will become detached.
6. Move the rear portion of the tray lift shaft assembly (B) away from the frame.

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7. Move the rear lift cable pulley (D) toward the rear of the tray to release the two tray 3 rear cables (E) from the tray
lift shaft assembly (B).
Rear
D
8. Remove the two tray 3 rear cables (E) from the tray lift shaft assembly (B).
9. Remove two E-clips with a prying tool securing the two small pulleys (F) on the rear of the frame assembly.
10. Remove the two small guides (G) and the two small pulleys (F).
11. Remove the E-clip with a prying tool securing the large guide (H) and the large pulley (I) to the frame assembly.
12. Remove the large guide (H) and the large pulley (I).
13. Remove the tray 3 rear cables (E) from the bottom plate (J).
Replacement note: Before re-installing:

Ensure tray 3 rear cables (E) are not twisted or kinked.
Route the cables properly as shown in the figure.
Replacement note: Replace the cables by setting the frame assembly on its side as shown in the figure.

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2000-sheet dual input (TTM)tray 3 front cable assembly removal
page 4-167.
3. Remove the tray 3 front cover. See 2000-sheet dual input (TTM)tray 3 front cover removal on page 4-171.
4. Remove the E-clip with a prying tool securing the tray lift pulley (A) to the tray lift shaft assembly (B).
5. Remove the lift cable pulley (A).
Note: The tray 3 front cables (C) become detached.
6. Remove the tray 3 front cables (C) from the tray lift shaft assembly (B).
7. Remove two E-clips with a prying tool securing the two small pulleys (D) on the front of the frame assembly.
8. Remove two small guides (E) and the two small pulleys (D).
9. Remove the tray 3 front cables (C) from the bottom plate (F).

It is recommended that all four cables be replaced.
Ensure tray 3 front cables (C) are not twisted or kinked.
Replace the cables by setting the frame assembly (B) on its side as shown in the figure.

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2000-sheet dual input (TTM)TTM media tray 4 front cover removal

2. Remove the four screws securing the TTM tray 4 front cover (A).
3. Remove the TTM tray 4 front cover (A).
4. Remove the six screws securing the bracket (B) to the tray.
2000-sheet dual input (TTM)TTM tray 4 media transport assembly removal
2. Remove the TTM tray 4 media transport assembly (A).
Replacement note: Before re-installing, insert the TTM tray 4 media transport assembly (A) into the rails of the
frame assembly.
2000-sheet dual input (TTM)tray 4 rear cables removal
2. Remove the TTM media tray 4 front cover. See 2000-sheet dual input (TTM)TTM media tray 4 front cover
3. Place the TTM media tray 4 assembly on its right side as shown in the figure.
4. Remove the E-clip with a prying tool securing the tray lift cable pulley (A) to the tray lift shaft assembly (B).

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5. Gently move the tray lift shaft assembly (B) toward the rear of the tray and detach the rear bushing (C) from the
frame.
Note: Do not remove the front lift cable pulley (A), or the front lift cables will become detached.
6. Move the rear portion of the tray lift shaft assembly (B) away from the frame.
7. Move the rear the rear lift cable pulley (E) toward the rear of the tray to release the two tray 4 rear cables (D) from
the tray lift shaft assembly (B).
8. Remove the two tray 4 rear cables (D) from the tray lift shaft assembly (B).
9. Place the TTM media tray 4 assembly back to its upright position.
10. Remove two E-clips with a prying tool securing the two small pulleys (F) on the rear of the frame assembly.
11. Remove two small guides (G) and two small pulleys (F).

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12. Remove the tray 4 rear cables (D) from the bottom plate (H).

Ensure tray 4 rear cables (D) are not twisted or kinked.
Replace the cables by setting the frame assembly on its side as shown in the figure.

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2000-sheet dual input (TTM)tray 4 front cables removal
2. Remove the tray 4 front cover. See 2000-sheet dual input (TTM)TTM media tray 4 front cover removal on
page 4-175.
3. Place the TTM media tray 4 assembly on its right side, as shown in the figure.
4. Remove the E-clip with a prying tool securing the front tray lift pulley (A) to the tray lift shaft assembly (B).
5. Remove the front tray lift pulley (A).
Note: The tray 4 front cables (C) become detached.
6. Remove the tray 4 front cables (C) from the tray lift shaft assembly (B).
7. Place the TTM media tray 4 assembly back in its upright position.
8. Remove two E-clips with a prying tool securing the two small pulleys (D) on the front of the frame assembly.
9. Remove the two small guides (E) and the two small pulleys (D).

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10. Remove the tray 4 front cables (C) from the bottom plates (F).

Ensure tray 4 front cables (C) are not twisted or kinked.
Replace the cables by setting the frame assembly (B) on its side as shown in the figure.
2000-sheet dual input (TTM)media feed unit assembly removal (tray 4)
1. Remove the media tray 2 assembly.

page 4-167.
5. Remove the tray 4 media transport assembly. See 2000-sheet dual input (TTM)TTM tray 4 media
transport assembly removal on page 4-175.
6. Disconnect the two connectors from the media feed unit assembly (A).

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7. Remove the two screws securing the media feed unit assembly (A).
Connectors
A
Front
A
B
8. Remove one screw securing the front bracket (B) to the machine.
9. Remove the front bracket (B).
10. Move the media feed unit assembly (A) to the left and up in the direction of the arrow.
12. Remove the two screws securing the lower guide (C) to the media feed unit assembly (A).
13. Remove the lower guide (C).
14. Remove the two screws securing the upper guide (D) to the media feed unit assembly (A).
15. Remove the upper guide (D).
16. Remove the two screws securing the rear bracket (E) to the media feed unit assembly (A).
E
D

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2000-sheet dual input (TTM)sensor (tray 4 feed-out) removal

page 4-167.
5. Disconnect the connector from the sensor (tray 4 feed-out) (A).
6. Release the hooks securing the sensor (tray 4 feed-out) (A) to the upper guide (B).
7. Remove the sensor (tray 4 feed-out) (A).
B
Connector
A
Hook
Front

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2000-sheet dual input (TTM) switch (media size) removal
Note: This procedure can be applied to tray 1 or tray 2 switch (media size).
1. Remove media Tray 1 and media Tray 2.
2. Remove one screw securing the switch (media size) (A) to the bracket inside the machine.
3. Remove the connector from switch (media size) (A).
Connector
Front
2000-sheet dual input (TTM)switch (TTM media size) removal
Note: This removal procedure may be applied to TTM media tray 3 and TTM media tray 4.
page 4-167.
2. Remove the TTM media tray 3 assembly See (2000-sheet dual input (TTM)TTM media tray 3 assembly
removal on page 4-171) or TTM media tray 4 assembly (2000-sheet dual input (TTM)TTM media tray 4
assembly removal on page 4-170).
3. Disconnect the connector from the switch (TTM media size) (A).
4. Remove one screw securing the switch (TTM media size) (A).
5. Remove the switch (TTM media size) (A).
Rear
Connector

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2000-sheet dual input (TTM)media feed unit assembly 2 removal

6. Remove the media feed unit assembly.
Connector
Clamp
2000-sheet dual input (TTM)media feed unit assembly removal (tray 3)
page 4-167.
3. Remove the two screws securing the two support straps (A) to the machine.
4. Remove the three screws securing the media feed unit assembly (B) to the machine.
6. Disconnect the connector from the media feed unit assembly (B).
7. Remove the media feed unit assembly (B).
8. Remove the two screws securing the bracket (C) to the assembly.

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3. Disconnect the connector to the bracket (B).
4. Remove the two screws securing the bracket (B) to the machine.
6. Release the hooks securing the sensor (tray 3 feed-out) (C) to the bracket (B).
7. Remove the sensor (tray 3 feed-out) (C).

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2. Remove the two screws securing bracket (A) to the machine.
4. Disconnect the connector from the sensor (tray 2 feed-out) (B).
5. Release the hooks securing the sensor (tray 2 feed-out) (B) to the bracket (A).
6. Remove the sensor (tray 2 feed-out) (B).
2000-sheet dual input (TTM)media feed lift motor removal
page 4-167.
4. Remove the tray 4 media transport assembly. See 2000-sheet dual input (TTM)TTM tray 4 media transport
5. Remove the media feed unit assembly. See 2000-sheet dual input (TTM)media feed unit assembly 2
removal on page 4-183 or 2000-sheet dual input (TTM)media feed unit assembly removal (tray 4) on
page 4-179.

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Connector Rear

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2000-sheet dual input (TTM)one-way clutch / gear assembly removal
page 4-167.
removal on page 4-183, 2000-sheet dual input (TTM)media feed unit assembly removal (tray 3) on
page 4-183, or 2000-sheet dual input (TTM)media feed unit assembly removal (tray 4) on page 4-179.
6. Remove the harness from the bracket (A).
7. Remove the three screws securing the bracket (A) to the media feed unit assembly.
Note: The gears may become detached from the bracket (A).
9. Remove the tray lift one-way clutch (B).
Harness
Clamp
Washer
A
B
Rear

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10. Remove the tray lift one-way gear 24 tooth (C).
Harness
Washer
Rear
Replacement note: Before re-installing, ensure all gears and washers are securely attached to the bracket (A).

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2000-sheet dual input (TTM)media out actuator removal
page 4-167.
Front
Bosses A
Lower view

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2000-sheet dual input (TTM)sensor (media level) removal
page 4-167.
4. Remove the tray 4 media transport assembly. See 2000-sheet dual input (TTM)TTM tray 4 media
transport assembly removal on page 4-175.
7. Release the hooks securing the sensor (media level) (A) to the media feed unit assembly.
Front
Harness
Hooks
Lower view

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2000-sheet dual input (TTM)sensor (media out) removal
page 4-167.
6. Remove the media out actuator. See 2000-sheet dual input (TTM)media out actuator removal on
page 4-190.
8. Release the hooks securing the sensor (media out) (A) to the media feed unit assembly.
Front
Harness A
Hook
Hooks
Lower view

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2000-sheet dual input (TTM)feed roll removal
1. Remove the media tray assembly.

2. Move the feed unit front guide (A) toward the front in the direction of the arrow.
Replacement note: Before re-installing, do not touch the rubber surface of the feed roll (B).

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2000-sheet dual input (TTM)feed roll one-way clutch removal

2. Remove the feed roll. See 2000-sheet dual input (TTM)feed roll removal on page 4-193.
3. Remove the feed roll one-way clutch (A) from the shaft (B).

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2000-sheet dual input (TTM)one-way 22 tooth removal

3. Remove the feed roll one-way clutch. See 2000-sheet dual input (TTM)feed roll one-way clutch removal
on page 4-194.
4. Remove the feed roll one-way gear 22 tooth (A).

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2000-sheet dual input (TTM)separation roll one-way friction clutch removal

2. Remove the separation roll. See 2000-sheet dual input (TTM)separation roll removal on page 4-197.
3. Remove the separation roll spacer (A).
4. Remove the separation roll one-way friction clutch (B).

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2000-sheet dual input (TTM)separation roll removal


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Replacement note: Before re-installing, do not touch the rubber surface of the separation roll (B).

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2000-sheet dual input (TTM)pick roll removal

2. Move the front guide (A) toward the front in the direction of the arrow.
Replacement note: Before re-installing, do not touch the rubber surface of the pick roll (B).

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2000-sheet dual input (TTM)left door assembly removal
page 4-167.
4. Remove one screw securing the bracket (B).
6. Move the TTM left door assembly (C) to the front and out in the direction of the arrow.
7. Remove the TTM left door assembly (C).
C
B

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2000-sheet dual input (TTM)switch (TTM left door interlock) removal

2. Remove the screw securing the support strap (A) to the machine.
5. Disconnect the two connectors from the switch (TTM left door interlock) (C).
6. Remove the two screws securing the switch (TTM left door interlock) (C) to the bracket (B).
7. Remove the switch (TTM left door interlock) (C).

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2000-sheet dual input (TTM)tray 3 lift gear assembly removal
1. Remove the rear cover. See 2000-sheet dual input (TTM)rear cover removal on page 4-167.
2. Pull the tray 3 media assembly out of the machine.
3. Remove the two screws securing the tray 3 lift gear assembly (A) to the machine.
Note: When removing the tray 3 lift gear assembly (A), the tray lift coupling assembly (B) my become detached.
4. Remove the tray 3 lift gear assembly (A).
2000-sheet dual input (TTM)tray 4 lift gear assembly removal
2. Pull the TTM media tray 4 out of the machine.
3. Remove the two screws securing the tray 4 lift gear assembly (A) from the machine.
Note: When removing the tray 4 lift gear assembly (A), the tray lift coupling assembly (B) may become detached.
4. Remove the tray 4 lift gear assembly (A).

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2000-sheet dual input (TTM)tray lift coupling assembly removal
Note: This procedure can be applied to both the tray 3 and the tray 4 media assemblies.
2. Remove the tray 3 lift gear or the tray 3 lift gear assembly. See 2000-sheet dual input (TTM)tray 3 lift gear
assembly removal on page 4-202 or 2000-sheet dual input (TTM)tray 4 lift gear assembly removal
on page 4-202.
3. Remove the tray lift coupling assembly (A) from the machine.
4. Remove the bushing (B) from the tray lift coupling assembly (A).
5. Remove the gear (C) from the tray lift coupling assembly (A).
2000-sheet dual input (TTM)tray module drive motor assembly removal
2. Disconnect the connector from the tray module drive motor (A).
3. Remove the three screws securing the tray module drive motor (A) to the machine.

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4. Remove the tray module drive motor (A).
Connector

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2000-sheet dual input (TTM)TTM tray 4 transport motor removal
2. Disconnect the connector from the TTM tray 4 transport motor (A).
4. Remove the two screws securing the TTM tray 4 transport motor (A) to the machine.
5. Remove the TTM transport drive motor (A).
Connector
2000-sheet dual input (TTM)TTM controller card assembly removal
2. Disconnect all connectors from the TTM controller card assembly (A).
3. Remove the four screws securing the TTM controller card assembly (A) to the machine.
4. Remove the TTM controller card assembly (A).

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3X 500-sheet drawer (3TM) removals
3X 500-sheet drawer (3TM)top cover removal

1. Pull out tray 2 assembly (A).
2. Remove the two screws securing the top cover (B).
3. Remove the top cover (B).
B

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3X 500-sheet drawer (3TM)foot cover removal

A
Front
3X 500-sheet drawer (3TM)right cover removal

2. Remove the right cover (A) by lifting up and out in the direction of the arrow.

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3X 500-sheet drawer (3TM)tray module left cover removal

3X 500-sheet drawer (3TM)rear cover removal


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3X 500-sheet drawer (3TM)caster removal

5. Remove the three screws securing the caster (A).
3X 500-sheet 3TM)media feed unit assembly removal (tray 4)

2. Open the 3TM left door assembly.
6. Remove the two screws securing the media feed unit assembly (B) to the machine.
Connector
B A

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3X 500-sheet drawer (3TM)sensor (tray 4 feed-out) removal

4. Remove the two screws securing bracket (C) to the machine.
6. Release the hooks securing the sensor (tray 4 feed-out) (B) to the bracket (C).

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5. Release the hooks securing the sensor (tray 2 feed-out) (B) to the bracket (B).

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3X 500-sheet drawer (3TM)switch (media size) removal
Note: This removal procedure may be applied to media tray 2, 3 and media tray 4 assemblies.
4. Disconnect the connector from the appropriate switch (media size) (A).
5. Remove the screw securing the appropriate switch (media size) (A).
6. Remove the appropriate switch (media size) (A).
Rear Connector
A

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3X 500-sheet drawer (3TM)media feed unit assembly removal (tray 3)


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4. Remove the two screws securing bracket (C) to the machine.
6. Release the hooks securing the sensor (tray 3 feed-out) (B) to the bracket (C).

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3X 500-sheet drawer (3TM)media feed lift motor removal
1. Remove the media feed unit assembly. See3X 500-sheet drawer (3TM)media feed unit assembly removal
(tray 2) on page 4-215 or 3X 500-sheet drawer (3TM)media feed unit assembly removal (tray 3) on
page 4-213.
Connector Rear

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3X 500-sheet drawer (3TM)one-way clutch / gear assembly removal
page 4-213.
Harness
Clamp
Washer
A
B
Rear
Harness
Washer
Rear

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3X 500-sheet drawer (3TM)media out actuator removal
page 4-213.
Front
Bosses A
Lower view

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3X 500-sheet drawer (3TM)sensor (media level) removal
page 4-213.
Front
Harness
Hooks
Lower view

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3X 500-sheet drawer (3TM)sensor (media out) removal
page 4-213.
2. Remove the media out actuator. See 3X 500-sheet drawer (3TM)media out actuator removal on
page 4-219.
Front
Harness A
Hook
Hooks
Lower view

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3X 500-sheet drawer (3TM)feed roll removal

B
Hook
Front

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3X 500-sheet drawer (3TM)feed roll one-way clutch removal

Front

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3X 500-sheet drawer (3TM)one-way 22 tooth removal

3. Remove the feed roll one-way clutch. See 2000-sheet dual input (TTM)feed roll one-way clutch removal
on page 4-194.
Front

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3X 500-sheet drawer (3TM)separation roll one-way friction clutch removal

2. Remove the separation roll. See 2000-sheet dual input (TTM)separation roll removal on page 4-197.
Front
C
A

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3X 500-sheet drawer (3TM)separation roll removal

Front

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Front

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3X 500-sheet drawer (3TM)pick roll removal

Hook
Front

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3X 500-sheet drawer (3TM)3TM left door assembly removal

2. Remove the two screws securing the two supports straps (A) to the machine.
5. Move the tray module left door assembly (C) to the front and out in the direction of the arrow.
6. Remove the tray module left door assembly (C).
3X 500-sheet drawer (3TM)switch (tray module left door interlock) removal

5. Disconnect the two connectors from the switch (tray module left door interlock) (C).
6. Remove the two screws securing the switch (tray module left door interlock) (C) to the bracket (B).

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7. Remove the switch (tray module left door interlock) (C).
3X 500-sheet drawer (3TM)tray module drive motor assembly removal
1. Remove the rear cover. See 3X 500-sheet drawer (3TM)rear cover removal on page 4-208.
3. Remove the two screws securing the tray module drive motor (A) to the machine.
Rear

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3X 500-sheet drawer (3TM)3TM controller card assembly removal
2. Disconnect the nine connectors from the 3TM controller card assembly (A).
3. Remove the four screws securing the 3TM controller card assembly (A) to the machine.
4. Remove the 3TM controller card assembly (A).

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1X 500-sheet drawer (1TM) removals
1X 500-sheet drawer (1TM)top cover removal

1. Pull out tray 2 assembly (A).
2. Remove the two screws securing the top cover (B).
3. Remove the top cover (B).

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1X 500-sheet drawer (1TM)front door removal

1. Open the 1TM front door.
2. Remove the four screws securing the front door (A) to the machine.
3. Remove the front door (A).
1X 500-sheet drawer (1TM)foot cover removal


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1X 500-sheet drawer (1TM)right cover removal

2. Remove the right cover (A) by lifting up and out in the direction of the arrow.

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1X 500-sheet drawer (1TM)tray module left cover removal

1X 500-sheet drawer (1TM)rear cover removal


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1X 500-sheet drawer (1TM)caster removal

3. Remove the three screws securing the caster (A).

Connector

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5. Release the hooks securing the sensor (tray 2 feed-out) (B) to the bracket (B).
Connector
Hook
A B
Actuator

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1X 500-sheet drawer (1TM)switch (media size) removal

3. Disconnect the connector from the switch (media size) (A).
4. Remove the screw securing the switch (media size) (A).

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1X 500-sheet drawer (1TM)media feed lift motor removal
1. Remove the media feed unit assembly. See 1X 500-sheet drawer (1TM)media feed unit assembly
removal (tray 2) on page 4-236.
B
Connector Rear
1X 500-sheet drawer (1TM)one-way clutch / gear assembly removal
Harness
Clamp
Washer
A
B
Rear

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Harness
Washer
Rear

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1X 500-sheet drawer (1TM)media out actuator removal
Front
Bosses A
Lower view

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1X 500-sheet drawer (1TM)sensor (media level) removal
1. Remove the media feed unit assembly. See 1X 500-sheet drawer (1TM)media feed unit assembly removal
Front
Harness
Hooks
Lower view

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1X 500-sheet drawer (1TM)sensor (media out) removal
2. Remove the media out actuator. See 1X 500-sheet drawer (1TM)media out actuator removal on
page 4-241.
Front
Harness A
Hook
Hooks
Lower view

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1X 500-sheet drawer (1TM)feed roll removal


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1X 500-sheet drawer (1TM)feed roll one-way clutch removal


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1X 500-sheet drawer (1TM)one-way 22 tooth removal

2. Remove the feed roll. See 1X 500-sheet drawer (1TM)feed roll removal on page 4-244.
3. Remove the feed roll one-way clutch. See 1X 500-sheet drawer (1TM)feed roll one-way clutch removal on
page 4-245.

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1X 500-sheet drawer (1TM)separation roll one-way friction clutch removal

2. Remove the separation roll. See 1X 500-sheet drawer (1TM)separation roll removal on page 4-248.
A
Sea
Seal

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1X 500-sheet drawer (1TM)separation roll removal


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1X 500-sheet drawer (1TM)pick roll removal


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1X 500-sheet drawer (1TM)tray module left door assembly removal
1. Open the 3TM/TMM left door assembly.

2. Remove the two screws securing the two supports straps (A) to the machine.
5. Move the tray module left door assembly (C) to the front and out in the direction of the arrow.
6. Remove the tray module left door assembly (C).
Front

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1X 500-sheet drawer (1TM)switch (tray module left door interlock) removal

5. Disconnect the two connectors from the switch (tray module left door interlock) (C).
6. Remove the two screws securing the switch (tray module left door interlock) (C) to the bracket (B).
7. Remove the switch (tray module left door interlock) (C).
Front
Connector
C
B
A

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1X 500-sheet drawer (1TM)tray module drive motor assembly removal
3. Remove the two screws securing the tray module drive motor (A) to the machine.
1X 500-sheet drawer (1TM)1TM controller card assembly removal
2. Disconnect the seven connectors from the 1TM controller card assembly (A).
3. Remove the four screws securing the 1TM controller card assembly (A) to the machine.
4. Remove the 1TM controller card assembly (A).
A

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Setup and adjustments

Sensor (ATC) setup
Step Check Yes No
1 Warning: Before installing any new developer unit assembles in the machine, record the bar code
number located on the sensor (ATC) for all new developer units being installed.
Example:
033
Sensor (C ATC) XXX

Sensor (M) ATC XXX
Sensor (Y) ATC XXX
Sensor (K) ATC XXX
2 Using the bar code number recorded from the sensor (ATC) on each of the new developer unit
assemblies in step 1, locate the values for the following settings using the ATC value conversion chart
shown after step 5:
Sensitivity gradient
Sensor output reference
3 Warning: The following step must be performed or the new machine settings will not match the
settings listed on the birth certificate in the event it is required for NVM value replacement.
Retrieve the birth certificate from the compartment in the media tray 1, record the eight new sensitivity
gradient and sensor output reference settings from step 2 to the birth certificate.

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Step Check Yes No
4 Update the following settings using the newly converted values from step 2 for all newly installed
developer units:
Sensitivity gradient
Sensor output reference

2. Touch ENGINE ADJUST.
3. Touch ATC Sensor Adjust Values
4. Enter new values.
5. Touch Submit.
Warning: This procedure must be done for all new developer unit assemblies being installed or print
quality problems may occur.
5 Note: Ensure that all photoconductor unit assemblies are The sensor (ATC) Ensure that the
installed before performing this step. setup is now photoconductor
complete. unit assemblies
Finalize the newly updated settings. are installed
1. Enter the Diagnostics Menu. before performing
2. Touch ENGINE ADJUST. this test.
3. Touch ATC Sensor Adjust Cycles
Does the above test pass?
ATC VALUE CONVERSION CHART
Bar code number

Sensitivity gradient default value Standard TC output default value
(last 2 digits)
00 526 169
01 572 166
02 617 162
03 663 158
04 708 154
05 753 150
06 799 146
07 844 142
08 889 138
09 934 134
10 526 171
11 572 168
12 617 164
13 663 160

7510
Bar code number

(last 2 digits)
14 708 156
15 753 152
16 799 148
17 844 144
18 889 140
19 934 136
20 527 174
21 572 169
22 617 166
23 663 162
24 708 158
25 753 154
26 799 150
27 844 146
28 889 142
29 934 138
30 527 176
31 572 172
32 617 168
33 663 164
34 708 160
35 753 156
36 799 152
37 844 148
38 889 144
39 934 140
40 527 178
41 572 174
42 617 170
43 663 166
44 708 162

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Bar code number

(last 2 digits)
45 753 158
46 799 154
47 844 150
48 889 146
49 934 142
50 526 179
51 572 176
52 617 172
53 663 168
54 708 164
55 753 160
56 799 156
57 844 152
58 889 148
59 934 144
60 526 181
61 572 178
62 617 174
63 663 170
64 708 166
65 753 162
66 799 158
67 844 154
68 889 150
69 934 146
70 526 183
71 572 180
72 617 176
73 663 172
74 708 168
75 753 164

7510
Bar code number

(last 2 digits)
76 799 160
77 844 156
78 889 152
79 934 148
80 526 185
81 572 182
82 617 178
83 663 174
84 708 170
85 753 166
86 799 162
87 844 158
88 889 154
89 934 150
90 526 187
91 572 184
92 617 180
93 663 176
94 708 172
95 753 168
96 799 164
97 844 160
98 889 156
99 934 152
Color registration (RegCon)

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Measurement cycle test
Step Check Yes No
1 Perform the Measurement cycle test. Perform the Go to step 2.

Control sensor
1. Enter the Diagnostics Menu. check.
3. Touch RegCon adjust See Control
sensor check on
4. Touch Measurement cycle page 4-259.

2 Check the transfer belt unit assembly for damage. Replace the Go to step 3.
transfer belt unit
Does above component show signs of damage on the assembly.
frame or on the belt?
See Transfer
belt unit
assembly
removal on
page 4-16.
3 Check the image density sensor assembly connection. Replace the image Replace the
density sensor connection.
See Image
density sensor
assembly
removal on
page 4-45.
4 Re-perform the Measurement cycle test again. Perform the Contact next level
Control sensor of support.
Does the above test pass? check.
Go toControl
sensor check on
page 4-259.

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Control sensor check
Step Check Yes No
1 Perform the Control sensor check test. Perform the Go to step 2.

Control sensor
1. Enter the Diagnostics Menu. cycle.
3. Touch RegCon adjust See Control
sensor cycle on
4. Touch Control Sensor Check page 4-259.

2 Check the transfer belt unit assembly for damage. Replace the Go to step 3.
transfer belt unit
Does above component show signs of damage on the assembly.
frame or on the belt?
See Transfer
belt unit
assembly
removal on
page 4-16.
3 Re-perform the Control sensor check test again. Perform the Contact next level
Control sensor of support.
Does the above test pass? cycle.
See Control
sensor cycle on
page 4-259.
Control sensor cycle
Step Check Yes No
1 Perform the Control sensor cycle test. Perform the Belt Go to step 2.
edge learn test.
2. Touch ENGINE ADJUST. See Belt edge
3. Touch RegCon adjust learn test on
page 4-260.
4. Touch Control Sensor Cycle

2 Check the upper printer engine card assembly connections. Replace the upper Replace the
printer engine card connection.
See Upper
printer engine
card assembly
removal on
page 4-77.
3 Re-perform the Measurement cycle test again. Perform the Belt Contact next level
edge learn test. of support.
See Belt edge
learn test on
page 4-260.

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Belt edge learn test
Step Check Yes No
1 Perform the Belt edge learn test. Perform Skew Go to step 2.

setup.
2. Touch ENGINE ADJUST. See Skew fine
3. Touch RegCon adjust setup on
page 4-260.
4. Touch Belt edge learn

2 Replace the transfer belt unit assembly. Perform Skew Contact next level
setup. of support.
See Transfer belt unit assembly removal on
page 4-16. See Skew fine
setup on
Does the error continue? page 4-260.
Skew fine setup
Step Check Yes No
1 Perform the Skew fine setup. Go to step 2. Go to step 3.

3. Touch RegCon adjust
4. Touch Control setup cycles
5. Touch Skew fine setup

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Step Check Yes No
2 Perform the Skew fine setup printhead adjustment. Perform the In/Out Adjust the
setup. printhead
Tou ch Cycle result values. adjustment screws
See In/out then perform the
setup on In/Out setup.
Locate the following new values for the following settings: page 4-264.
See In/out
Y- Skew adjustment setup on
M- Skew adjustment page 4-264.
C- Skew adjustment
K- Skew adjustment
Turn the appropriate printhead adjustment screws located

behind the waste toner cartridge the number of clicks
(rotation until a snap sound is heard and felt) based on the
above settings.
+values require turning the screw Clockwise
- values require turning the screw Counter Clockwise.
EG: Y-Skew adjustment 10. Turn the screw CW 10 clicks.
EG: Y-Skew adjustment -10. Turn the screw CCW 10 clicks.
Printhead adjusting screw
K C M
Y
Have the appropriate printhead adjustment screws been

adjusted?

7510
Step Check Yes No
3 Analyze the fine skew setup. Go to step 4. Go to step 6.

5. Touch Cycle result values
Locate the following new values for the following settings:

Patch-B in
Patch-B out
Is the value for both of the above settings a 4?

4 Perform the skew rough setup. Go to step 5. Go to step 6.
5. Touch Skew rough setup

7510
Step Check Yes No
5 Perform the skew rough setup printhead adjustment. Re-perform step 1. Go to step 6.
If the test fails then
1. Enter the Diagnostics Menu. replace the
2. Touch ENGINE ADJUST. printhead.
See Printhead
4. Touch Control setup cycles assembly
5. Touch Cycle result values removal on
page 4-95.
Locate the following new values for the following settings: Once the
printhead is
Y- Skew adjustment replaced then re-
M- Skew adjustment perform the entire
RegCon
C- Skew adjustment procedure.
K- Skew adjustment See Color
registration
(RegCon) on
Turn the appropriate printhead adjustment screws, located page 4-257.
behind the waste toner cartridge, the number of clicks
above settings.
K C M
Y
Have the appropriate printhead adjustment screw been

adjusted?
6 Check the image density sensor assembly connection. Go to step 7. Replace the
connection.

7510
Step Check Yes No
7 Check the image density sensor assembly for toner Remove and clean Go to step 8.
contamination. the image density
sensor assembly.
Is the above component dirty or contaminated?
See Image
density sensor
assembly
removal on
page 4-45.
8 Re-Perform the Skew fine setup. Perform the In/Out Replace the image
setup. density sensor
2. Touch ENGINE ADJUST. See In/out
3. Touch RegCon adjust setup on See Image
page 4-264. density sensor
5. Touch Skew fine setup removal on
page 4-45.
9 Re-Perform the Skew fine setup. Perform the In/Out Contact next level
setup. of support.
page 4-264.
5. Touch Skew fine setup
In/out setup
Step Check Yes No
1 Perform the In/out setup: Perform the Go to step 2.

Center setup.
page 4-264.
5. Touch In/out setup

7510
Step Check Yes No
2 Analyze the In/out setup. Go to step 3. Go to step 5.

5. Touch Cycle result values

Y- Skew adjustment
M- Skew adjustment
C- Skew adjustment
K- Skew adjustment
Is the value for all of the above settings a 0?

3 Perform the skew rough setup. Go to step 4. Go to step 7.
5. Touch Skew rough setup

7510
Step Check Yes No
4 Perform the skew rough setup printhead adjustment. Re-perform step 1. Go to step 7.
If the test fails then
1. Enter the Diagnostics Menu. replace the
2. Touch ENGINE ADJUST. printhead.
See Printhead
5. Touch Cycle result values removal on
page 4-95.
Locate the following new values for the following settings: Once the
printhead is
Y- Skew adjustment replaced then re-
M- Skew adjustment perform the entire
RegCon
C- Skew adjustment procedure.
K- Skew adjustment See Color
registration
(RegCon) on
Turn the appropriate printhead adjustment screws, located page 4-257.
above settings.
K C M
Y

adjusted?

7510
Step Check Yes No
5 Perform the In/out skew setup printhead adjustment. Go to the Center Adjust the
setup. printhead
1. Enter the Diagnostics Menu. adjustment screw
2. Touch ENGINE ADJUST. See In/out then go to Center
3. Touch RegCon adjust setup on setup.
page 4-264.
4. Touch Control setup cycles See In/out
5. Touch Cycle result values setup on
page 4-264.
Y- Skew adjustment
M- Skew adjustment
C- Skew adjustment
K- Skew adjustment
Turn the appropriate printhead adjustment screws, located

above settings.
K C M
Y

adjusted?
6 Check the image density sensor assembly connection. Go to step 7. Replace the
connection.
Is the above component properly connected
7 Check the image density sensor assembly for toner Remove and clean Go to step 8.
contamination. the image density
sensor assembly.
Is the above component dirty or contaminated?
See Image
density sensor
assembly
removal on
page 4-45.

7510
Step Check Yes No
8 Re-Perform the In/out setup. Perform the Replace the image

Center setup. density sensor
3. Touch RegCon adjust setup on See Image
page 4-264. density sensor
5. Touch In/out setup removal on
page 4-45.
9 Re-Perform the In/out setup. Perform the Contact next level
Center setup. of support.
page 4-264.
5. Touch In/out setup

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Center setup
Step Check Yes No
1 Warning: Ensure that the image density sensor Go to step 2. Repeat step 1.
assembly is moved to the center position or the test will
not function.
Move the image density sensor assembly to the center
position.
1. Open the Printer front door.
2. Remove the waste toner cartridge.
3. Remove the printhead cleaning tool from the printer front
door.
4. Place the hook on the end of the printhead cleaning tool
into the front of the image density sensor assembly as
shown in the diagram.
5. Remove the screw as shown in the diagram.
6. Push the image density sensor assembly toward the
center of the machine as far as it will go using the printhead
cleaning tool.
7. Gently detach the printhead cleaner from the image
density cleaning assembly.
8. Replace the waste toner cartridge.
9. Close the printer front door assembly.
Screw
Printhead
cleaning tool
Projection
Image density
sensor assembly
Have all of the above steps been performed?

7510
Center setup
Step Check Yes No
2 Perform the center setup: Move the image Go to step 3.

density sensor
1. Enter the Diagnostics Menu. back to its original
2. Touch ENGINE ADJUST. position.
The color
4. Touch Control setup cycles registration
5. Touch Center setup (RegCon)
procedure is now
complete.
3 The image density sensor is not properly set in the center Go to step 2. Repeat step 3.
position. Ensure the image density is placed in the center
position.
Is the image density placed in the center position.

7510
Transfer belt lift handle assembly removal
Warning: When replacing the transfer belt lift handle assembly, the two transfer belt lift mechanisms must be
correctly timed or print quality problems and damage will occur.
1. Remove the front door assembly. See Printer front door assembly removal on page 4-3
2. Remove the waste toner bottle.
4. Remove the transfer belt unit assembly. See Transfer belt unit assembly removal on page 4-16
6. Remove the screw (A) securing the plastic cover to the machine.
7. Remove the plastic cover.
8. Gently release the hooks on the two plastic rack gear caps (B) with a small flat-tip screwdriver.
9. Remove the two plastic rack gear caps (B).
10. Remove the screw (C) and washer securing the left hinge pin (D).
11. Remove the left hinge pin (D).
12. Remove the E-clip securing the right hinge pin (E).
13. Remove the right hinge pin (E).
14. Remove the transfer belt lift handle assembly (F) from the machine.
Warning: When extending the two rack gears (G), ensure they do not become bent or damaged.
15. Ensure the two rack gears (G) are fully extended toward the front of the machine before reinstalling the transfer
belt lift handle assembly (F)
Replacement warning: After replacing the transfer belt lift handle assembly (F), the two transfer belt lift
mechanisms (H) must be correctly timed or print quality problems and damage will occur. Once the timing is
correctly set, replace the two plastic rack gears (B).
Replacement warning: When replacing the transfer belt lift handle assembly (F), ensure the two timing marks
on the two sector gears (I) are aligned with the two timing knotches in the two rack gears (G).
Replacement warning: Gently raise and lower the transfer belt lift handle assembly (F) and ensure that the lift
mechanicsm is aligned properly and no binding occurs.

7510

7510
Mark
Cap gear
Left mechanism
Mark
Cap gear
Right mechanism

7510

7510
5. Connector locations
Locations
Connector locations 5-1

7510
Scanner LVPS CCD/lens

card assembly card assembly
Scanner controller
card assembly
Switch
(platen interlock)
5-2 Service Manual

7510
Waste toner
agitator motor
assembly
Sensor (waste
toner cartridge full)
Switch (waste toner

cartridge interlock)

7510
Image density
sensor assembly
Duplex unit assembly
Printer left
door assembly
5-4 Service Manual

7510
Fuser unit assembly
Thumb screws
C toner add motor

K toner add motor
M toner add motor
Y toner add motor
Main power
switch activator
Switch (main power)

7510
Printhead
Polygon mirror motor
5-6 Service Manual

7510
Charge roll HVPS

card assembly
24 V LVPS
card assembly
Developer/transfer roll
HVPS card assembly

7510
Printer power
Finisher power hookup connector
hookup connector
Upper printer engine

card assembly
NVM card assembly
5-8 Service Manual

7510
Lower printer
card assembly
CMYK transfer roll

HVPS card assembly

7510
Feed/lift motor
Sensor (media out)
Media feed
unit assembly
Sensor (printer
left lower door
interlock)
Printer left lower

door assembly
5-10 Service Manual

7510

7510
5-12 Service Manual

7510
Tray module
drive motor
Feed/lift motor
Sensor (media out)
Switch (tray module Media feed

left door interlock) unit assembly
3TM left door assembly


7510
TTM controller
card assembly
Tray module
drive motor
TTM tray 4 transport

drive motor
5-14 Service Manual

7510
Switch (media size)

7510
5-16 Service Manual

7510
6. Preventive maintenance
This chapter describes procedures for printer preventive maintenance. Follow these recommendations to help
prevent problems and maintain optimum performance.
Safety inspection guide

The purpose of this inspection guide is to aid you in identifying unsafe conditions.
If any unsafe conditions exist, find out how serious the hazard could be and if you can continue before you
correct the hazard.
Check the following items:
Damaged, missing, or altered parts, especially in the area of the on/off switch and the power supply
Damaged, missing, or altered covers, especially in the area of the top cover and the power supply cover
Possible safety exposure from any non-Lexmark attachments
EVERY
EVERY EVERY
LEXMARK X940e & X945e SERVICE NOTE:
100K 600K
CALL
MEDIA TRAYALL
Media Side Guides Inspect Inspect Check for correct positioning
Media End Guide Inspect Inspect Check for correct positioning
Separation Pad Inspect Clean Damp cloth
Tray Lift Gear assembly Inspect
MEDIA FEED UNITALL
Feed Roll Inspect Replace Verify page count before replacing
Pick Roll Inspect Replace Verify page count before replacing
Separation Roll Inspect Replace Verify page count before replacing
MPF pick roll Inspect Clean Water or alcohol
Media Transport Roll Assembly Clean Water or alcohol
Sensor (registration) Clean Brush or blower brush
Sensor (tray 1 feed-out) Clean Brush or blower brush
PRINTHEAD
Printhead slit glass (4) Clean Clean Printhead cleaning tool
Preventive maintenance 6-1

7510
EVERY
EVERY EVERY
LEXMARK X940e & X945e SERVICE NOTE:
100K 600K
CALL
DEVELOPER UNITS Transfer
Developer unit (4) Replace
C developer carrier Replace
M developer carrier Replace
Y developer carrier Replace
K developer carrier Replace
TRANSFER ROLL
2nd Transfer Roll assembly Inspect Replace
TRANSFER BELT UNIT
Transfer belt unit assembly Inspect Replace Damp cloth
Transfer belt cleaning assembly Replace
FUSER UNIT
Fuser Unit Inspect Replace
Sensor (fuser exit) Clean Blower brush
DUPLEX
Duplex Media Transport Roll (2) Clean Water or alcohol
FLATBED SCANNER
Mirrors (3) Inspect Clean Glass cleaner
Lens Inspect Clean Glass cleaner
Small Platen Glass Clean Clean Glass cleaner
Large Platen Glass Clean Clean Glass cleaner
EVERY SERVICE
LEXMARK X940e & X945e EVERY 150K NOTE:
CALL
ADF
Feed Pick Roll Assembly Inspect Replace
Separation Roll Guide Assembly Inspect Replace
ADF Registration Roll Assembly Inspect Clean Water or alcohol
ADF Feed-Out Roll Assembly Inspect Clean Water or alcohol
ADF Exit Roll Assembly Inspect Clean Water or alcohol
ADF Transport Roll Assembly Inspect Clean Water or alcohol
6-2 Service Manual

7510
Lubrication specifications
Lubricate only when parts are replaced or as needed, not on a scheduled basis. Use of lubricants other than
those specified can cause premature failure. Some unauthorized lubricants may chemically attack
polycarbonate parts. Use IBM no. 10 oil, P/N 1280443 (Approved equivalents: Mobil DTE27, Shell Tellus 100,
Fuchs Renolin MR30), IBM no. 23 grease (Approved equivalent Shell Darina 1), and grease, P/N 99A0394 to
lubricate appropriate areas.
Scheduled maintenance
The LCD displays 80 scheduled maintenance at each 100K and 600K page count interval. It is necessary
to replace the appropriate maintenance kit at this interval to maintain the print quality and reliability of the printer.
The parts are available as a maintenance kit with the following part numbers:
40X4031100K Maintenance Kit, 110 V

40X4093100K Maintenance Kit, 220 V
40X4032600K Maintenance Kit, 110 & 220 V
The ADF requires scheduled maintenance at each 150K page count interval. It is necessary to replace the feed/
pick roll assembly and the separation guide assembly at this interval to maintain ADF media feed reliability. The
parts are available as a maintenance kit with the following part number:
40X4033Maintenance Kit, ADF
Preventive maintenance 6-3

7510
After replacing the kit, the maintenance count must be reset to zero to clear the 80 scheduled maintenance
message.
To reset the maintenance count

4. Release the buttons after 10 seconds. The Configuration Menu appears on the LCD.
5. Touch Reset Maintenance Counter from the Configuration Menu.
6. Reset Maintenance Counter appears in the header, and Yes and No appears below the header.
7. To cancel the reset operation, press Back or No. All other button presses are ignored.
8. To initiate the reset operation, select Yes.
The maintenance count resets to zero, and the LCD returns to the Configuration Menu.
When performing the 100K, 150K, or 600K scheduled maintenance procedure, the following areas should be
cleaned of media dust and toner contamination:
Media trays
PC cartridge area
Transfer roll area
Duplex area
Standard bin
Bridge unit area (if equipped)
Finisher media bins (if equipped)
6-4 Service Manual

7510
7. Parts catalog
How to use this parts catalog

The following legend is used in the parts catalog:
Asm- Part FRUs/ Units/

Description
index number mach FRU
Asm-index: Identifies the assembly and the item in the diagram. For example, 3-1 indicates Assembly 3
and item number 1 in the table.
Part number: Identifies the unique number that identifies this FRU.
FRUs/mach: Refers to the number of FRUs used in the product.
Units/FRU: Refers to the number of units packaged together and identified by the part number.
NS: (Not shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the
illustration.
PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet.
Model name Configuration Machine type Maximum speed
Lexmark X940e Network 7510-030 35 PPM
Lexmark X945e Network 7510-230 45 PPM
Lexmark C930 Network 5057-030 35 PPM
Lexmark C935 Network 5057-230 45 PPM
Parts catalog 7-1

7510
Assembly 1: Covers 1
5 4

Description
1 40X0553 3 1 Switch (printer front door interlock)
2 40X0553 3 1 Switch (transfer access door interlock)
3 40X3780 1 1 Right cover assembly
4 40X3778 1 1 Printer front door assembly (this comes assembled)
5 40X3779 1 1 Printhead slit glass cleaning assembly
7-2 MFP Service Manual

7510
1

Description
1 40X3782 1 1 RIP card access cover
2 40X3781 1 1 Top cover assembly
3 40X3787 1 1 Switch (main power)
4 40X3786 1 1 Main power switch actuator
5 40X3783 1 1 Main switch cable assembly
6 40X3785 1 1 Inner cover
7 40X3784 1 1 Front left cover
Parts catalog 7-3

7510
2
4
6

Description
1 40X3796 1 1 Rear left upper cover
2 40X3793 1 1 Rear left middle cover
3 40X3795 1 1 Left front cover
4 40X3794 1 1 Rear left lower cover
5 40X3788 1 1 Rear blind cover
6 40X3789 1 1 Rear cover assembly 110 V
6 40X3790 1 1 Rear cover assembly 220 V

7510
Assembly 4: PC cartridge and developer drive
2
1
1
1
1

Description
1 40X3671 4 1 Developer idler gear assembly
2 40X3669 1 1 CMY developer drive motor assembly
3 40X3670 1 1 Developer/transport drive motor assembly
4 40X3672 1 1 MPF/transport drive motor assembly
5 40X3667 1 1 CMYK PC cartridge drive motor assembly
6 40X3668 1 1 Transfer belt drive motor assembly
Parts catalog 7-5

7510
Assembly 5: ID sensor and transfer belt steering

Description
1 40X3674 1 1 Image density sensor assembly
2 40X3673 1 1 Transfer belt steering motor

7510
Assembly 6: Media tray

1
4 2

Description
1 40X3677 2 1 Switch (media size)
2 40X3676 8 1 Media tray slide
3 40X3678 3 6 Media tray assembly kit
Media tray assembly
#1 label
#2 label
#3 label
#4 label
Instruction label
4 40X3675 2 1 Media tray catch
Parts catalog 7-7

7510
Assembly 7: Printer left lower door and media feed unit
2
3

Description
1 40X3679 4 1 Media feed unit assembly
2 40X3688 30 1 Sensor (printer left lower door interlock)
3 40X0613 1 1 Hinge pin
4 40X3680 1 1 Printer left lower door assembly (this comes assembled)
5 40X3681 1 1 Sensor (tray 1 feed-out)
6 40X3682 2 1 Magnetic catch

7510
Assembly 8: Media feed unit

1
3 6
2
7
14
13
6 8
12
9
11
10
Parts catalog 7-9

7510
Assembly 8: Media feed unit

Description
2 40X3687 4 1 Media out actuator
3 40X3688 30 1 Sensor (tray media out)
4 40X3688 30 1 Sensor (tray media level)
5 40X3684 4 1 Media feed lift motor
6 40X0888 6 1 Bushing 6 mm
7 40X0590 2 1 Pick roll assembly spring
8 40X3686 4 1 Media tray lift one-way gear
9 40X3685 4 1 Media tray lift one-way clutch
10 40X4086 4 2 Separation roll friction clutch
11 40X0594 2 1 Feed unit roll kit
Feed roll (2)
Pick roll (2)
Separation roll (2)
12 40X3690 4 1 Feed roll one-way clutch
13 40X3691 4 1 Feed roll one-way gear 22T
14 40X0952 6 1 Bushing 6 mm

7510
Assembly 9: MPF feed unit assembly 1

Description
1 40X4079 1 1 MPF feed unit assembly (this comes assembled)
Parts catalog 7-11

7510

Description
2 40X3688 30 1 Sensor (MPF media out)
3 40X3709 1 1 MPF media out actuator
4 40X0755 1 1 MPF pickup spring

7510

Description
2 40X3711 1 2 MPF pick roll kit
MPF pick roll (2)
3 40X1381 4 1 Bushing 8 mm
Parts catalog 7-13

7510
Assembly 12: Registration / transport roll assembly
3
4

Description
1 40X3692 1 1 Registration/transport roll assembly (this comes assembled)
2 40X3695 1 1 Sensor (transparency detect)
3 40X3694 2 1 Sensor (registration)
4 40X3693 1 1 Registration clutch

7510
Assembly 13: Printer left door and duplex

1
2
3

Description
1 40X4078 1 1 Printer left door assembly (this comes assembled)
2 40X3697 1 1 Printer left door damper assembly
3 40X3696 1 1 Printer left door damper idler gear
4 40X3799 1 1 Duplex unit assembly (this comes assembled)
5 40X3798 1 1 Printer left door blind cover
Parts catalog 7-15

7510
Assembly 14: Printer left door assembly 1

1

Description
2 40X4098 1 1 Printer left door closed actuator
3 40X3699 1 1 Sensor (fuser exit)
4 40X3698 1 1 2nd transfer roll assembly
5 40X3700 1 1 Printer left door duplex exit guide

7510
Assembly 15: Printer left door assembly 2

Description
2 40X3704 1 1 Printer left door damper sector gear
3 40X3688 30 1 Sensor (2nd transfer roll retract HP)
4 40X3701 1 1 2nd transfer roll retract cam assembly
5 40X3702 1 1 2nd transfer retract motor assembly
6 40X3703 1 1 Sensor (media on belt)
Parts catalog 7-17

7510
Assembly 16: Duplex media inverter assembly

Description
1 40X3797 1 1 Duplex media inverter assembly

7510
Assembly 17: Duplex 2

1

Description
1 40X3799 1 1 Duplex unit assembly (this comes assembled)
2 40X3802 1 1 Duplex drive motor
3 40X3801 1 1 Sensor (duplex wait)
4 40X3800 1 1 Duplex controller card assembly
5 40X3803 1 1 Switch (duplex left door interlock)
Parts catalog 7-19

7510
Assembly 18: Standard media exit shift

Description
1 40X3705 1 1 Standard media exit shift assembly (this comes assembled)
2 40X3707 1 1 Standard bin full actuator
3 40X3688 30 1 Sensor (standard bin full)
4 40X0553 3 1 Switch (printer left door interlock)
5 40X3706 1 1 Standard exit top cover
6 40X4080 1 3 Standard output bin paper weight assembly
Paper weight (2)
Installation template

7510
Assembly 19: Printhead assembly

1

Description
1 40X3712 1 1 Printhead assembly
Parts catalog 7-21

7510
Assembly 20: Xerographic and waste toner
5
K
4 3 2

Description
1 40X3713 1 1 Waste toner cartridge cover
2 40X3715 1 1 Switch (waste toner cartridge interlock)
3 40X3717 1 1 Sensor (waste toner cartridge full)
4 40X3714 1 1 Waste toner cartridge sensor assembly (this comes assembled)
5 40X3716 1 1 Waste toner agitator motor assembly

7510
Assembly 21: Erase lamps and developer interlock plate

2
1

Description
1 40X3720 1 1 K erase lamp assembly
2 40X3719 3 1 CMY erase lamp assembly
3 40X3718 1 1 Developer interlock plate assembly
Parts catalog 7-23

7510
Assembly 22: Transfer belt lift 1

Description
1 40X3722 1 1 Right transfer belt lift assembly
2 40X3727 1 1 Transfer belt lift handle assembly
3 40X3723 1 1 Transfer belt lift latch assembly with label
4 40X3721 3 1 Left transfer belt lift assembly

7510
Assembly 23: Transfer belt

Description
1 40X3732 1 1 Transfer belt unit assembly
2 40X3733 1 1 Transfer belt cleaning assembly
3 40X3729 1 1 Transfer belt auger front gear 14T
4 40X3731 1 1 Transfer belt auger assembly
5 40X0880 6 1 Bushing 6 mm
6 40X3730 1 1 Transfer belt auger rear gear 18T
Parts catalog 7-25

7510
Assembly 24: Transfer belt lift 2
3 2

Description
1 40X3735 4 1 Transfer belt lift rear plunger assembly
2 40X3734 8 1 Transfer belt lift recoil spring
3 40X3736 4 1 Transfer belt lift front plunger assembly

7510
Assembly 25: Toner Dispense

Description
1 40X3740 1 1 K toner dispense assembly
2 40X3739 1 1 C toner dispense assembly
3 40X3738 1 1 M toner dispense assembly
4 40X3737 1 1 Y toner dispense assembly
5 40X3741 1 1 CMYK toner add motor assembly
6 40X0636 4 1 Sensor (RFID toner cartridge)
Parts catalog 7-27

7510
Assembly 26: Developer unit assemblies

Description
1 40X3742 4 1 Developer unit assembly
2 40X3744 1 1 Y developer carrier
3 40X3745 1 1 M developer carrier
4 40X3746 1 1 C developer carrier
5 40X3743 1 1 K developer carrier

7510
Assembly 27: Fuser assembly

Description
1 40X4153 1 1 Fuser assembly 100 V
Parts catalog 7-29

7510
Assembly 28: Cooling fans

Description
1 40X3750 1 1 Fuser cooling fan
2 40X3749 1 1 Printhead shutter motor assembly
3 40X3752 1 1 Rear lower cooling fan assembly (this comes assembled)
4 40X3751 1 1 Transfer belt drive motor cooling fan

7510
Assembly 29: Electrical 1

1
2
3
4
5
10
Parts catalog 7-31

7510

Description
1 40X3762 1 1 Laser diode power card assembly
2 40X3757 1 1 Lower printer engine card assembly
3 40X3758 1 1 24 V LVPS card assembly
4 40X3763 1 1 Rear upper cooling fan
5 40X3759 1 1 24 V LVPS cooling fan
6 40X3760 1 1 CMYK transfer roll HVPS card assembly
7 40X3755 3 1 5 V LVPS card assembly 110 V
7 40X3756 3 1 5 V LVPS card assembly 220 V
8 40X3761 1 1 Noise filter assembly
9 40X3753 1 1 Developer/transfer roll HVPS card assembly
10 40X3754 1 1 Charge roll HVPS card assembly

7510

Description
1 40X3764 1 1 AC drive card bracket assembly 110 V (this comes assembled)
1 40X3765 1 1 AC drive card bracket assembly 220 V (this comes assembled)
2 40X3766 1 1 Outlet power panel cable assembly
Parts catalog 7-33

7510
10
5 4
7
8

7510

Description
1 40X3775 1 1 DC main cable assembly
2 40X3776 1 1 DC rear right cable assembly
3 40X3774 1 1 2nd transfer charge roll cable
4 40X3771 1 1 CK transfer roll cable assembly
5 40X3770 1 1 YM transfer roll cable assembly
6 40X3772 1 1 Transfer belt charge cable
7 40X3769 1 1 Charge roll block cable assembly
8 40X3768 1 1 Developer block cable assembly
9 40X3773 1 1 2nd transfer roll charge connector
10 40X3777 1 1 DC rear left cable assembly
Parts catalog 7-35

7510
8 7
9

7510

Description
1 40X3804 1 1 RIP card cooling fan cover assembly (this comes assembled)
2 40X3807 1 1 RIP bridge card assembly
3 40X2359 1 1 Interconnect card assembly
4 40X5865 1 1 MFP RIP card assembly (X940e, X945e model)
4 40X4407 1 1 MFP RIP card assembly (XC940e, XC945e model)
5 40X3808 1 1 Upper printer engine card chassis assembly
6 40X4081 1 1 Upper printer engine card cable assembly
7 40X4151 1 1 Hard drive assembly includes:
2.5 80GB hard drive
Data cable
Mounting bracket with hardware
8 40X2360 1 1 Fax interface card assembly
9 40X0507 1 1 Fax interface card cable assembly
WARNING: In the event of replacement of any one of the following components:
RIP card assembly

WARNING: Never install and remove components listed above as a method of troubleshooting components.
Once a component has been installed in a machine, it cannot be used in another machine. It must be returned to
the manufacturer.
Parts catalog 7-37

7510
Assembly 33: ADF assembly
Asm Part Units/ Units/ kit

Description
Index number mach or pkg
1 40X3879 1 1 ADF unit assembly (this comes assembled)
2 40X2239 1 1 Platen cushion
3 40X4094 1 1 Scanner unit assembly (this comes assembled)
4 40X2238 2 1 ADF mounting screw

7510
Assembly 34: ADF covers and components

Description
1 40X2244 1 1 ADF rear cover
2 40X2246 2 1 Small hook/loop strip
3 40X2245 1 1 ADF front cover assembly
4 40X3880 1 1 Document tray assembly (this comes assembled)
5 40X2243 1 1 Document tray hinge
Parts catalog 7-39

7510
Assembly 35: ADF base

1
2 Front
4
10
9 8 5

7510
Assembly 35: ADF base

Description
1 40X2257 1 1 ADF left hinge
2 40X3883 1 1 ADF registration pinch/frame assembly (this comes assembled)
3 40X2247 7 1 Large hook/loop strip
4 40X2330 5 1 Spring
5 40X2354 1 1 Registration pad
6 40X4104 1 1 Registration pad cover
7 40X2248 1 1 Solenoid/interlock cable assembly
8 40X2260 1 1 ADF controller card assembly
9 40X2259 1 1 ADF interface cable assembly
10 40X2258 1 1 ADF right hinge
Parts catalog 7-41

7510
Assembly 36: ADF feeder

1
2
13
7
12 5
11
10

7510
Assembly 36: ADF feeder

Description
1 40X3884 1 1 ADF left cover assembly (this comes assembled)
2 40X2265 1 1 Registration motor cable assembly
3 40X2266 1 1 ADF feed motor cable assembly
4 40X2264 1 1 Document set/sheet through cable assembly
5 40X2267 1 1 Left cover hinge retainer
6 40X2270 1 1 Registration main drive belt
7 40X2269 1 1 Stud screw
8 40X2327 1 1 ADF feed motor assembly (this comes assembled)
9 40X2383 1 1 ADF main feed assembly (this comes assembled)
10 40X2272 1 1 Document set LED
11 40X2256 1 1 Inverter lever
12 40X2271 1 1 Inverter solenoid assembly
13 40X2273 1 1 Separation roll guide assembly (this comes assembled)
Parts catalog 7-43

7510
Assembly 37: ADF left cover components
2
3
4
5
9
6 7
13
10
11
12

7510
Assembly 37: ADF left cover components

Description
1 40X2223 13 1 Sensor (pick roll position HP)
2 40X2291 3 4 Plastic ring clip 6 mm
3 40X2287 1 1 ADF feed/pick roll assembly (this comes assembled)
4 40X2276 1 1 Left cover pinch roll assembly (this comes assembled)
5 40X2274 1 1 ADF left cover handle
6 40X2381 1 1 Document set rear stop
7 40X2283 1 1 Document set actuator
8 40X2275 1 1 Sheet through actuator
9 40X2330 5 1 Spring
10 40X2277 1 1 Pick roll position motor assembly
11 40X2278 1 1 Pick roll position cable assembly
12 40X2321 1 1 Left cover media guide
13 40X2279 1 1 Document set front stop
Parts catalog 7-45

7510
Assembly 38: ADF media guide

1
6 4
7
8
5
12
10
10
11

7510
Assembly 38: ADF media guide

Description
1 40X3890 1 1 Actuator/media guide assembly (this comes assembled)
2 40X2289 1 1 Inverter gate
3 40X2288 1 1 ADF main feed cable assembly
4 40X2223 1 1 Sensor (ADF pre-registration)
5 40X0589 1 1 Sensor (ADF registration)
6 40X2223 13 1 Sensor (ADF width APS 1)
9 40X2223 13 1 Sensor (ADF inverter)
10 40X3889 2 1 Media scan guide spring
11 40X3888 1 1 Media scan guide
12 40X2286 1 1 Switch (ADF left cover interlock)
Parts catalog 7-47

7510
Assembly 39: ADF feeder roll

1
4
4 6
5
22
4 5
20
7
21
10
6
19
20
18
14
17 11
5
16 15
4 4
13
12

7510
Assembly 39: ADF feeder roll

Description
1 40X2383 1 1 ADF main feed assembly (this comes assembled)
2 40X2346 1 1 Manual feed drive wheel
3 40X2345 1 1 Manual feed drive belt
4 40X2291 3 4 Plastic ring clip kit includes:
Plastic ring clip 6 mm
Plastic ring clip 8 mm
5 40X2337 4 1 Bearing 8 mm
6 40X2339 2 1 Bushing 8 mm
7 40X2336 1 1 ADF transport roll assembly
8 40X2333 1 1 ADF registration roll assembly
9 40X2334 1 1 ADF feed-out roll assembly
10 40X2335 1 1 ADF exit roll assembly
11 40X2349 1 1 Registration main drive pulley 21/54T
12 40X2342 1 1 Exit roll drive pulley 20T
13 40X2347 1 1 Exit roll drive belt
14 40X2350 1 1 Registration secondary drive belt
15 40X2341 1 1 Exit/feed-out roll drive pulley 25/28T
16 40X2340 1 1 Registration roll drive pulley 28T
17 40X2351 1 1 Retainer spring
18 40X2348 1 1 Tension spring
19 40X2343 1 1 Transport roll drive gear 20T
20 40X2338 2 1 Bushing 6 mm
21 40X2223 13 1 Sensor (document set)
22 40X2344 1 1 Manual feed drive pulley
Parts catalog 7-49

7510
Assembly 40: ADF motor unit

1

Description
1 40X2327 1 1 ADF feed motor assembly (this comes assembled)
2 40X2223 13 1 Sensor (sheet through)
3 40X2229 1 1 Tension spring
4 40X2325 1 1 ADF registration motor

7510
Assembly 41: ADF document tray

1
4
5

Description
1 40X3880 1 1 Document tray assembly (this comes assembled)
2 40X3892 1 1 Sensor (document tray length 1)
3 40X3892 1 1 Sensor (document tray length 2)
4 40X2223 1 1 Sensor (document tray width 1)
Note: Assembly index items 2, 3, 4, 5 and 6 are identical sensors with different functions; therefore, they are the same
part number with different descriptions.
Parts catalog 7-51

7510
Assembly 42: Scanner covers

4

Description
1 40X3852 1 1 Scanner right cover
2 40X4094 1 1 Complete scanner assembly (this comes assembled)
3 40X3851 1 1 Scanner left cover
4 40X3855 1 1 Scanner interface cable assembly
5 40X3856 1 1 Scanner rear cover assembly

7510
Assembly 43: CCD lens assembly
10
11
12
4
8
Parts catalog 7-53

7510
Assembly 43: CCD lens assembly

Description
1 40X3867 1 1 Scanner main cable assembly
2 40X3864 1 1 Scanner LVPS cable assembly 110 V
2 40X4037 1 1 Scanner LVPS cable assembly 220 V
3 40X3865 1 1 Scanner LVPS card assembly 110 V
3 40X3866 1 1 Scanner LVPS card assembly 220 V
4 40X3862 1 1 Scanner LVPS cooling fan assembly
5 40X2224 1 1 ADF angle actuator assembly
6 40X2223 2 1 Sensor (ADF angle)
7 40X4094 1 1 Complete scanner unit assembly (this comes assembled)
8 40X3861 1 1 CCD card/lens assembly
9 40X4036 1 1 CCD ribbon cable assembly
10 40X2320 2 1 Sensor (platen length APS 1)
11 40X2320 2 1 Sensor (platen length APS 2)
12 40X2222 1 1 Switch (platen interlock)

7510
Assembly 44: Control panel and platen glass
Parts catalog 7-55

7510
Assembly 44: Control panel and platen glass

Description
1 40X2215 1 1 Small platen glass rear retainer
2 40X2214 1 1 Small platen glass
3 40X2213 1 1 Small platen glass front retainer
4 40X2208 1 1 Large platen glass
5 40X3858 1 1 Large platen glass retainer
7 40X3863 1 1 Operator panel bezel X940e model
7 40X3870 1 1 Operator panel bezel X945e model
8 40X4096 1 1 Operator panel assembly (universal)
9 40X2363 1 1 Operator panel controller card assembly
10 40X2364 1 1 Operator panel inverter card assembly
11 40X2362 1 1 Operator panel user touch screen
12 40X2365 1 1 USB interface card assembly
13 40X3859 1 1 Operator panel cable assembly
RIP card assembly
Only replace one component at a time. Replace the required component, and perform a POR before replacing a second
component listed above. If this procedure is not followed, the printer will be rendered inoperable. Never replace two or more
of the components listed above without a POR after installing each one, or the printer will be rendered inoperable.
Warning: Never install and remove components listed above as a method of troubleshooting components. Once a
component has been installed in a machine, it cannot be used in another machine. It must be returned to the manufacturer.

7510
Assembly 45: Scanner electrical

Description
1 40X3875 1 1 Scanner controller card assembly
2 40X2217 4 1 Card mounting screw
Parts catalog 7-57

7510
Assembly 46: Scanner optics
2
1
2 7 2

7510
Assembly 46: Scanner optics

Description
1 40X2232 2 1 2nd/3rd mirror
2 40X2233 6 4 Scanner mirror clip
3 40X3872 1 1 Exposure lamp PS ribbon cable
4 40X2234 1 1 1st mirror
5 40X3871 1 1 Exposure lamp PS card assembly
6 40X3873 1 1 Exposure lamp PS card insulator
7 40X3874 1 1 Exposure lamp
Parts catalog 7-59

7510
Assembly 47: Carriage cable and motor
2
3
4

Description
2 40X2223 2 1 Sensor (scanner HP)
3 40X2229 1 1 Scanner drive motor tension spring
4 40X3868 1 1 Scanner drive motor assembly
5 40X2226 1 1 Scanner drive belt

7510
Assembly 48: MFP rack

Description
1 40X3878 2 1 Main stand caster
2 40X4097 1 1 Main stand attach bracket
Parts catalog 7-61

7510
Assembly 49: 1TM covers

1

Description
1 40X3825 1 1 Tray module right cover
2 40X3824 1 1 Tray module foot cover
3 40X4142 1 1 1TM front door assembly
4 40X3826 2 1 Tray module left cover
5 40X3827 1 1 Tray module rear cover
6 40X3823 1 1 Tray module top cover

7510
Assembly 50: 1TM feed unit assembly

1
Parts catalog 7-63

7510

Description
Media tray assembly
#1 label
#2 label
#3 label
#4 label
Instruction label

7510
Assembly 51: 1TM media feed unit

1
3 6
2
7
14
13
6 8
12
9
11
10
Parts catalog 7-65

7510

Description
6 40X0888 6 1 Bushing 6 mm
Feed roll (2)
Pick roll (2)
Separation roll (2)
13 40X0952 6 1 Bushing 6 mm

7510
Assembly 52: 1TM left door

1
5

Description
1 40X3818 1 1 Tray 2 feed-out sensor cable assembly
3 40X3821 1 1 Switch (tray module left door interlock)
4 40X4141 1 1 1TM left door assembly (this comes assembled)
5 40X4119 1 1 Tray module media transport roll assembly
Parts catalog 7-67

7510
Assembly 53: 1TM drive and electrical

7510

Description
1 40X4152 1 1 1TM controller card assembly
2 40X3812 1 1 Tray module drive motor assembly
3 40X4068 1 1 Tray module left retaining bracket
4 40X4034 2 1 Tray module retainer screw
5 40X3815 1 3 Media transport gear 33T
6 40X3813 1 1 Media transport gear 23/46T
7 40X4117 2 1 Front locking caster
8 40X4143 2 1 Rear non-locking caster
9 40X4069 2 1 Tray module right retaining bracket
10 40X4109 1 1 1TM main cable assembly
Parts catalog 7-69

7510

1

7510

Description
Parts catalog 7-71

7510

1
5
4

7510

Description
Media tray assembly
#1 label
#2 label
#3 label
#4 label
Instruction label
Parts catalog 7-73

7510

1
3 6
2
7
14
13
6 8
12
9
11
10

7510
Assembly 56: 3TM Media feed unit

Description
6 40X0888 6 1 Bushing 6 mm
Feed roll (2)
Pick roll (2)
Separation roll (2)
13 40X0952 6 1 Bushing 6 mm
Parts catalog 7-75

7510

1
9
8
9
8
9

7510

Description
4 40X3819 1 1 Tray 3/4 feed-out sensor actuator
7 40X3816 1 1 3TM left door assembly (this comes assembled)
8 40X4035 2 1 Tray 3/4 feed-out sensor cable assembly
Parts catalog 7-77

7510

7510

Description
1 40X3811 1 1 3TM controller card assembly
11 40X4108 1 1 3TM main cable assembly
Parts catalog 7-79

7510
Assembly 59: TTM covers

Description

7510
Assembly 60: TTM media trays

1
Parts catalog 7-81

7510
Assembly 60: TTM media trays

Description
Media tray assembly
#1 label
#2 label
#3 label
#4 label
Instruction label
2 40X3830 2 1 Switch (TTM media size)
3 40X3831 4 1 TTM tray support roll
4 40X3829 1 3 TTM media tray 4 assembly kit
TTM media tray 4
#4 label
Instruction label
5 40X3828 1 2 TTM media tray 3 assembly kit
TTM media tray 3
#3 label
Instruction label

7510
Assembly 61: TTM media tray 3
1
2
5
8
7 6
4
Parts catalog 7-83

7510
Assembly 61: TTM tray 3

Description
1 40X0711 2 1 TTM tray separation pad
2 40X3832 1 1 TTM tray 3 front cover
3 40X4126 4 1 TTM tray lift idler pulley
4 40X4127 4 1 TTM tray lift idler pulley guide
5 40X4084 4 1 TTM tray 3 lift cable
6 40X0708 2 1 TTM large idler pulley kit
TTM large idler pulley
TTM large idler pulley guide
7 40X3834 2 1 TTM tray 3 slide strip
8 40X3835 2 1 TTM tray 3 slide button

7510
Assembly 62: TTM media tray 4
5
4 2
5 2
4 3

Description
1 40X3836 1 1 TTM tray 4 front cover
2 40X4126 4 1 TTM tray lift idler pulley
3 40X4127 4 1 TTM tray lift idler pulley guide
4 40X4085 4 1 TTM tray 4 lift cable
5 40X0723 1 2 TTM tray 4 rear support roll (2)
6 40X0711 2 1 TTM tray separation pad
Parts catalog 7-85

7510
Assembly 63: TTM media tray 4 transport

1
4
2
3

Description
1 40X3838 1 1 TTM tray 4 media transport assembly
3 40X3841 1 1 TTM tray 4 lower media guide
4 40X3840 1 1 TTM tray 4 upper media guide

7510
Assembly 64: TTM media transport

5
6 3

Description
2 40X3843 1 1 TTM vertical turn guide
4 40X3842 1 1 Tray 3 feed-out sensor assembly (this comes assembled)
Parts catalog 7-87

7510
Assembly 65: TTM left door

1

Description
1 40X3844 1 1 TTM left door assembly (this comes assembled)

7510
Assembly 66: TTM tray lift drive
2
3
1
5
2
3

Description
1 40X3848 2 1 TTM tray lift coupling assembly
2 40X3847 2 1 TTM tray lift gear 17T
3 40X0880 2 1 Bushing 6 mm
4 40X3845 1 1 TTM tray 3 lift gear assembly
5 40X3846 1 1 TTM tray 4 lift gear assembly
Parts catalog 7-89

7510
Assembly 67: TTM drive and electrical

7510
Assembly 67: TTM drive and electrical

Description
1 40X3850 1 1 TTM controller card assembly
2 40X3849 1 1 TTM tray 4 transport drive motor assembly
12 40X4103 1 1 TTM main cable assembly
Parts catalog 7-91

7510
Assembly 68: Miscellaneous
Asm- Part Units/ Units/ kit

Description
NS 40X4031 1 15 100K printer maintenance kit (110V) includes:
110V fuser unit assembly
Feed rolls (4 each)
Pick rolls (4 each)
Separation rolls (4 each)
NS 40X4093 1 15 100K printer maintenance kit (220V) includes:
220V fuser unit assembly
Feed rolls (4 each)
Pick rolls (4 each)
Separation rolls (4 each)
NS 40X4032 1 9 600K printer maintenance kit includes:
(4) developer unit assemblies (empty)
C developer carrier
Y developer carrier
M developer carrier
K developer carrier
Transfer belt unit assembly
NS 40X4033 1 2 Maintenance kit (ADF)
Feed/pick roll assembly
Separation guide assembly
NS 40X4088 1 1 Banner media tray assembly
NS 40X0948 1 1 Assorted E-clip packet
NS 40X0949 1 1 Assorted screw packet
NS 40X4101 1 1 MFP relocation kit
NS 56P2129 1 1 Lexmark MarkNet N7020e (4 USB ports) 1-0/100/1000 w/out power cord
NS 56P2744 1 1 N4050e 802.11g Wireless Print Server (Americas, Argentina, & Brazil)
w/out power cord
NA 56P2745 1 1 N4050e 802.11g Wireless Print Server (European, UK/Ireland, & Australia)
w/out power cord
NS 40X0269 1 1 Power cordUSA, Canada, Latin America, Asia Pacific LV 8ft right angle
NS 40X0270 1 1 Power cordJapan 15A LV 8ft straight
NS 40X0271 1 1 Power cordUnited Kingdom 8ft straight
NS 40X0273 1 1 Power cordChile, Italy, Uruguay HV 8ft straight
NS 40X0275 1 1 Power cordIsrael HV 8ft straight
NS 40X4596 1 1 Power cordBrazil high amp LV 8ft straight
NS 40X0280 1 1 Power cordKorea 10A HV 6ft straight
NS 40X0281 1 1 Power cordTaiwan 13A LV 6ft straight
NS 40X0288 1 1 Power cordArgentina HV 8ft straight
NS 40X0301 1 1 Power cordAustralia, New Zealand HV 8ft straight
NS 40X0303 1 1 Power cordChina HV 2.44 m straight
NS 40X1767 1 1 Power cordAustria, Belgium, Brazil, France, Germany, Greece, Italy,
Luxembourg, Netherlands, Nordic countries, Paraguay, Poland, Portugal,
Russia, Senegal, Spain HV 8ft straight
NS 40X1772 1 1 Power cordLiechtenstein, Switzerland HV 8ft straight

7510
Asm- Part Units/ Units/ kit

Description
NS 40X1773 1 1 Power cordSouth Africa, Hong Kong, Singapore, Thailand, Malaysia HV
8ft straight
NS 40X1774 1 1 Power cordDenmark HV 8ft straight
NS 40X1508 1 1 128MB memory option
NS 40X1454 1 1 32MB flash card
NS 40X1455 1 1 64MB flash card
NS 40X2771 1 1 Bar code card assembly
NS 40X2773 1 1 PRESCRIBE card assembly
NS 40X2774 1 1 Printcryption card assembly
NS 40X2772 1 1 IPDS card assembly
NS 40X1512 1 1 Japanese font card
NS 40X1513 1 1 Simplified Chinese font card
NS 40X1514 1 1 Traditional Chinese font card
NS 40X1515 1 1 Korean font card
NS 40X1375 1 1 Marknet N8000 10/100BaseTX ethernet
NS 40X1376 1 1 Marknet N8020 10/100/1000BaseT Ethernet
NS 40X1377 1 1 Marknet N8030 10BaseFL & 100BaseFX Ethernet (multimode fiber)
NS 40X1378 1 1 Marknet N8050 802.11g wireless, US
NS 40X1562 1 1 Marknet N8050 802.11g wireless, International
NS 40X1593 1 1 Lexmark marknet N7000e (1 USB port) 10/100 ethernet
NS 40X1594 1 1 Lexmark marknet N7002e (1 parallel port) 10/100 ethernet
NS 40X1592 1 1 Lexmark marknet N7020e (4 USB ports) 10/100/1000 ethernet
NS 40X0290 1 1 RS232C serial interface card
NS 40X0291 1 1 Parallel 1284-B interface card
Parts catalog 7-93

7510

7510
Index
Numerics selected radio 2-10

1TM main components 1-76 Start 2-4
1TM theory 1-72 Status/Supplies 2-5
1TM media feed units 1-75 Stop 2-4
media transport 1-73 Unlock Device 2-7
media tray assembly 1-74 unselected radio 2-10
3TM theory 1-65
C
3TM media feed units 1-68
Cancel Job button 2-10, 2-11
main components 1-69
Configuration Menu
media transport 1-66
ADF Edge Erase 3-42
media tray assembly 1-67
available menus 3-35
A Disk Encryption 3-43
accessing service menus 3-1 Energy Conserve 3-41
acronyms 1-83 entering 3-35
ADF & scanner image quality Envelope Prompts 3-43
dark image quality 2-237 EVENT LOG 3-42
Asterisk button 2-4 Factory Defaults 3-41
FB Edge Erase 3-42
B Font Sharpening 3-48
Backspace button 2-4 Format Fax Storage 3-42
buttons Jobs On Disk 3-43
? (Tips) 2-5 Key Repeat Initial Delay 3-50
Asterisk 2-4 Key Repeat Rate 3-50
Back 2-12 LES Applications 3-49
Backspace 2-4 Maintenance Counter Value 3-37
Cancel 2-11 Min Copy Memory 3-41
Cancel Job 2-10, 2-11 Panel Menus 3-40
Cancel Jobs 2-7 Paper Prompts 3-43
Continue 2-11 PPDS Emulation 3-40
Copy 2-5 Print Quality Pages 3-38
Custom 2-11 Require Standby 3-49
Dial Pause 2-4 Reset Maintenance Counter 3-37
Done 2-12 Short Edge Printing 3-49
down arrow 2-10 SIZE SENSING 3-39
E-mail 2-5 Tray Low Message 3-49
Fax 2-6 Wipe Disk 3-46
FTP 2-6 connectivity 1-1
gray 2-12 Continue button 2-11
grayed out 2-12 control panel 2-3
Held Faxes 2-6 Asterisk 2-4
Held Jobs 2-6 Backspace 2-4
Home 2-4, 2-12 Dial Pause 2-4
left arrow 2-9 Home 2-4
left scroll decrease 2-8 LCD 2-3
Lock Device 2-6 numeric keypad 2-3
Menus 2-5 pound 2-3
numeric keypad 2-3 Start 2-4
Pound 2-3 Stop 2-4
Release Held Faxes 2-6
right arrow 2-9 D
right scroll increase 2-8 diagnostic aids 3-1
Search Held Jobs 2-6 accessing service menus 3-1
Select 2-11 diagnostic information
select 2-8 confirm the installation status 2-2
Index I-1

7510
Power-on Reset sequence 2-2 200.01 sensor (registration) late jam 2-43
Diagnostic Menus 200.01 sensor (registration) static jam 2-42
entering diagnostic menus 3-2 201.00 sensor (fuser exit) late jam 2-44
diagnostics 202.00 sensor (fuser exit) lag jam 2-46
error code table 2-13 230.00 sensor (duplex wait) late jam (duplex media
Diagnostics Menus feed) 2-47
available tests 3-2 231.00 sensor (registration) late jam (duplex feed) 2-49
BASE SENSOR TEST 3-15 231.01 sensor (registration) late jam (duplex media
DEVICE TESTS 3-16 feed) 2-51
Disk Test/Clean 3-17 241.00 sensor (tray 1 feed-out) late jam 2-53
Quick Disk Test 3-16 242.00 sensor (tray 2 feed-out) late jam 2-55
DUPLEX TESTS 242.01 sensor (tray 1 feed-out) late jam (feeding from
3-9, 3-10 tray 2) 2-56
Quick Test 3-9 243.00 sensor (tray 3 feed-out) late jam 2-57
EVENT LOG 3-20 243.01 sensor (tray 2 feed-out) late jam (feeding from
Clear the Event Log 3-22 tray 3) 2-59
Display the Event Log 3-21 244.00 sensor (tray 4 feed-out) late jam 2-61
Print the Event Log 3-22 244.01 sensor (tray 3 feed-out) on jam (feeding from
FINISHER TESTS tray 4) 2-63
Feed Tests 3-13 250.00 sensor (registration) late jam (feeding from the
Hole Punch Test 3-13 MPF) 2-64
Sensor Test 3-13 290.00 switch (sheet through) static jam 2-66
Staple Test 3-12 290.01 sensor (sheet through) late jam 2-67
HARDWARE TESTS 3-8 290.02 sensor (ADF pre-registration) late jam (side 1)
Button Test 3-8 2-69
CACHE Test 3-9 290.03 sensor (ADF pre-registration) lag jam 2-70
DRAM Test 3-9 290.10 sensor (ADF pre-registration) static jam 2-73
Panel Test 3-8 290.11 sensor (ADF registration) late jam (side 1) 2-74
INPUT TRAY TESTS 290.12 sensor (ADF registration) late jam (side 2) 2-75
Feed Tests 3-10 290.13 sensor (ADF registration) lag jam 2-78
Sensor Test 3-11 290.14 sensor (ADF inverter) late jam (inverting) 2-80
MOTOR TESTS 3-6 290.15 sensor (ADF registration) lag jam (inverting)
OUTPUT TRAY TESTS 2-82
Feed Tests 3-11 290.20 Sensor (ADF width APS1), sensor (ADF width
Feed To All Bins 3-12 APS2) and sensor (ADF width APS3) static jam
Sensor Test 3-12 2-85
PRINT TESTS 3-7 290.21 sensor (ADF width APS 1) static jam 2-86
PRINTER SETUP 3-18 290.22 sensor (ADF width APS 2) static jam 2-87
Configuration ID 3-19 290.23 sensor (ADF width APS 3) static jam 2-88
Defaults 3-18 291.00 sensor (ADF registration) static jam 2-89
Engine Setting 1 to 4 3-19 291.01 sensor (ADF inverter) lag jam (inverting) 2-89
Model Name 3-19 291.02 sensor (ADF inverter) late jam 2 2-91
Permanent Page Count 3-19 291.03 sensor (ADF inverter) lag jam 2-93
Printed Page Count 3-18, 3-19 292.01 ADF raised jam 2-95
Serial Number 3-19 292.02 ADF left cover jam 2-95
SCANNER TESTS 293.00 Document missing jam 2-95
ASIC Test 3-23 294.00 sensor (ADF inverter) static jam 2-96
Feed Test 3-23 294.01 sensor (ADF pre-registration) late jam (side 2)
Scanner Manual Registration 3-24 2-97
Scanner manual registration factory defaults 3-33 294.02 sensor (ADF pre-registration) lag jam (inverting)
Sensor Test 3-24 2-99
Dial Pause button 2-4 295.00 size mismatch jam (mix-size) 2-102
down arrow button 2-10 295.01 size mismatch jam (no mix-size) 2-104
Duplex 1-79 295.02 invalid combine size jam 2-105
295.03 too short size jam 2-106
E 295.04 too long size jam 2-107, 2-109
environment 1-1 295.05 mixed size not supported 2-109
error codes 841.00 image pipeline ASIC failure 2-109
200.00 sensor (registration) late jam 2-39 842.00 scanner communication failure 2-110
200.01 sensor (registration) lag jam 2-40
I-2 Service Manual

7510
842.01 scanner communication failure 2-111 904.07 CMY transfer roll retract motor time out 2-149
842.02 scanner communication failure 2-112 905.00 NVM read/write cannot be executed failure
842.03 scanner communication failure 2-112 2-149
842.04 scanner communication failure 2-113 905.01 marking device video error 2-149
842.10 scanner unit assembly - ADF communication 905.02 marking device Xerographics error 2-150
failure 2-113 905.03 marking device other1 error 2-150
842.11 scanner communication failure (by scanner) 905.04 marking device paper handling error 2-150
2-114 905.05 marking device other2 error 2-150
842.12 scanner unit assembly communication failure 907.00 printhead polygon mirror motor error 2-151
2-114 907.01 SOS internal error 2-151
843.00 sensor (scanner HP) failure 2-115 907.02 SOS internal error 2-151
843.01 scanner carriage over run failure 2-116 907.03 SOS internal error 2-152
843.10 ADF RAM test failure 2-117 907.04 SOS internal error 2-152
843.11 ADF EEPROM failure 2-117 907.05 printhead control error 2-153
843.12 ADF pick roll position lift up failure 2-117 908.00 waste toner full error 2-153
843.20 scanner unit assembly connection failure 2-119 911.00 24V LVPS cooling fan error 2-154
843.21 scanner unit assembly EEPROM failure 2-119 911.01 transfer belt drive motor cooling fan error 2-154
843.22 scanner unit assembly EEPROM sub system 911.02 fuser cooling fan lock error 2-155
failure 2-119 918.00 standard media exit shift error 2-155
843.23 scanner cooling fan failure 2-120 920.00 fuser main lamp overheat error 2-156
843.24 image processing failure 2-121 920.01 front thermistor disconnection error 2-156
843.25 scanner controller card assembly failure 2-121 920.01 magenta toner RFID communication error
843.26 scanner controller card assembly failure 2-122 2-161
844.00 exposure lamp error 2-122 920.02 fuser sub lamp overhead error 2-157
844.01 white reference/exposure lamp illumination error 920.03 rear thermistor disconnection error 2-157
2-123 920.04 main lamp warm up error 2-158
845.00 CCD error 2-124 920.05 main lamp on-time error 2-159
845.01 CCD initialization (lamp on) error 2-125 920.06 sub lamp warm-up failure 2-159
845.02 CCD initialization (lamp off) error 2-126 920.07 sub lamp on-time error 2-160
846.00 scanner communication error 2-126 924.00 yellow toner RFID communication error 2-160
846.01 scanner communication error 2-127 924.02 cyan toner RFID communication error 2-161
846.10 sensor (ADF width APS X) error 2-127 924.03 black toner RFID communication error 2-162
846.12 scanner unit assembly software logic error 925.00 fsensor (C ATC) error 2-163
2-129 925.00 sensor (K ATC) error 2-164
846.13 switch (platen interlock) open 2-129 925.00 sensor (M ATC) error 2-163
847.00 modem error 2-130 925.00 sensor (Y ATC) error 2-162
847.01 fax storage error 2-130 940.00 MPF tray 5 size sensing error 2-164
848.00 Fax/modem configuration ID mismatch 2-131 941.00 switch (media size) size sensing error (tray 1)
849.00 hard drive/configuration ID mismatch 2-131 2-165
900.XX RIP card assembly software error 2-131 941.01 sensor (media level) late error (tray 1) 2-166
901.XX RIP card assembly software error 2-132, 942.00 switch (media size) size sensing error (tray 2)
2-134, 2-135, 2-136, 2-137, 2-138 2-167
903.00 K developer/transport drive assembly motor 942.01 sensor (media level) late error (tray 2) 2-167
error 2-140 943.00 switch (media size) size sensing error (tray 3)
903.01 K PC drive motor error 2-141 2-168
903.02 CMY PC drive motor error 2-142 943.01 sensor (media level) late error (tray 3) 2-169
903.03 developer drive motor error 2-142 944.00 switch (media size) size sensing error (tray 4)
904.00 NVM data failure 2-144 2-170
904.00 Sensor (transfer belt HP) late error 2-143 944.01 sensor (media level) late error (tray 4) 2-171
904.01 transfer belt position failure 2-144 950.00 through 950.29 EPROM mismatch failure 2-172
904.02 Sensor (transfer belt edge) failure 2-145 950.30 through 950.60 EPROM mismatch failure 2-173
904.03 sensor (2nd transfer roll retract HP) late error 951.XX RIP card assembly NVRAM failure 2-174
2-145 952.XX Interconnect card NVRAM CRC failure 2-174
904.04 sensor (2nd transfer roll retract HP) lag error 953.XX operator panel assembly NVRAM failure 2-175
2-147 954.XX interconnect card assembly NVRAM failure
904.05 sensor (CMY transfer roll retract HP) late error 2-175
2-148 955.XX RIP card assembly NAND CRC failure 2-176
904.06 sensor (CMY transfer roll retract HP) lag error 956.00 RIP card assembly processor failure 2-176
2-148 956.01 RIP card assembly processor over temperature
Index I-3

7510
failure 2-176 home screen

956.02 RIP card assembly cooling fan failure 2-177 status message bar 2-5
956.03 RIP card assembly FPGA failure 2-177
980.00 communication error with 1TM, 3TM, or TTM I
assembly 2-177 image quality trouble 2-207
980.01 HVPS controller communication error 2-178 blank print (no print) 2-210
980.02 communication error between printer and RIP faint print (low contrast) 2-208
card assembly 2-179 image quality 2-208, 2-237
980.03 communication error with finisher controller card solid black 2-212
assembly 2-179 troubleshooting 2-207, 2-236
error messages vertical blank lines (white stripes in media transport
PC cartridge invalid 2-195 direction) 2-213
PC cartridge not detected 2-195 image quality troubles
toner cartridge detection error 2-199 after image 2-224
toner cartridge empty 2-198 background (fog) 2-226
toner cartridge nearly empty 2-197 color misregistration 2-233
1TM, 3TM or TTM left door assembly open 2-180 deletions 2-234
ADF left cover assembly is open 2-191 horizontal stripes 2-219
ADF maintenance required 2-190 horizontal white stripes or bands (side to side direction)
black toner cartridge detection error 2-109 2-215
CMY PC cartridge exhausted 2-196 media damage 2-230, 2-241
CMY PC cartridges nearly exhausted 2-196 no fuse 2-232
duplex left door assembly open 2-181 partial lack 2-221
incorrect toner cartridge error 2-200 skew 2-228, 2-240
incorrect black toner cartridge error 2-200 spots 2-223, 2-239
K PC cartridge exhausted 2-197 vertical stripes 2-217, 2-238
K PC cartridge nearly exhausted 2-196 indicator light 2-3
media size mismatch in width 2-182
no media in the select media tray 2-183
L
paper is installed (short edge) in the media paper tray LCD touch-screen features
2-185 Attendance message alert 2-12
PC cartridge end of life 2-185 Menu trail line 2-12
printer front door open 2-186 left arrow button 2-9
printer left door open 2-187 left scroll decrease button 2-8
printer left lower door open 2-188 light, indicator 2-3
scanner unit assembly not detected 2-190 lubrication specification 6-3
scheduled maintenance required 2-189 M
standard bin full 2-190
maintenance scheduled 6-3
toner cartridge error 2-192
memory 1-1
toner cartridge set error 2-192
menus 2-242
transfer belt access door open 2-188
models 1-1
tray 1 media size mismatch error 2-200
tray 1 media type mismatch error 2-203 N
tray 2 media size mismatch error 2-201 navigation bar 2-5
tray 2 media type mismatch error 2-204 numeric keypad 2-3
tray 3 media size mismatch error 2-202
tray 3 media type mismatch error 2-205 O
tray 4 media size mismatch error 2-202 operator panel
tray 4 media type mismatch error 2-205 understanding 2-242
waste toner cartridge full 2-193 options and features
waste toner cartridge nearly full 2-194 description 1-3
waste toner cartridge not detected 2-193
ESD-sensitive parts 4-1 P
exiting Configuration Menu 3-50 parts catalog
exiting Diagnostics Menu 3-34 ADF assembly 7-38
ADF covers and components 7-39
H ADF document tray 7-51
Home button 2-4, 2-12 ADF feeder 7-42
Home screen 2-5 ADF feeder roll 7-48
buttons 2-5 ADF left cover components 7-44
I-4 Service Manual

7510
ADF media guide 7-46 scanner unit assembly 1-45

ADF motor unit 7-50 printhead assembly 1-14
miscellaneous 7-92 front thermistor 1-19
Pound button 2-3 fuser exit sensor 1-19
preventive maintenance 6-1 heat roll 1-18
printer overview 1-3 heater lamp 1-19
basic model 1-3 pressure belt 1-19
configured model 1-4 printhead shutter 1-17
printer technology 1-1 rear thermistor 1-19
printer theory 1-5 thermostat 1-19
control 1-26 registration 1-11
ADF document size detection 1-52 media transport roll assembly 1-11
document scanning steps 1-54 registration clutch 1-11
document size detection at scanner unit assembly registration roll assembly 1-11
1-50 sensor (registration) 1-11
fuser control 1-27 sensor (transparency detect) 1-11
media size control 1-26 standard media exit roll assembly 1-20
printhead control 1-26 duplex diverter gate 1-20
document scanning 1-34 sensor (standard bin full) 1-20
document scanning at ADF 1-35 standard media exit shift motor 1-20
document scanning at platen 1-34 transfer 1-12
drive 1-20 2nd transfer roll assembly 1-13
CMY developer drive motor assembly 1-22 2nd transfer roll retract motor 1-13
CMY toner add motor assembly 1-22 sensor (2nd transfer roll HP) 1-14
CMYK PC cartridge drive motor assembly 1-21 transfer belt cleaning assembly 1-12
K developer clutch 1-22 transfer belt drive motor assembly 1-12
K developer/transport drive motor assembly 1-20 transfer belt steering motor 1-13
MPF/transport drive motor 1-20 transfer belt unit assembly 1-13
waste toner agitator motor assembly 1-23 xerographic process during a print cycle 1-28
drive torque transfer scheme 1-42 processor 1-1
ADF feed motor assembly 1-42
ADF registration motor 1-42 R
electrical components and controller 1-23 radio button
exit 1-19, 1-20 selected 2-10
functions of main components 1-7 unselected 2-10
bottom plate 1-8 removals
end guide 1-8 duplex media inverter assembly 4-9
media tray assembly 1-7 duplex unit assembly 4-10
rear media guide 1-8 feed roll 4-106
image data flow 1-41 front left cover 4-9
media size 1-10 MPF feed unit assembly 4-8
media transport 1-5 pick roll 4-107
media transport path 1-5 printer front door assembly 4-3
MFP sensors 1-7 printer left lower door assembly 4-8
media tray assembly 1-8 rear cover assembly 4-5
detection of media size 1-8 rear left middle cover 4-6
media feed unit assembly 1-8 rear left upper cover 4-7
media feed/lift motor 1-9 right cover assembly 4-4
sensor (feed-out) 1-9 sensor (media level) 4-24
sensor (media level) 1-9 sensor (media out) 4-22
sensor (media out) 1-9 sensor (RFID PC cartridge) and sensor (RFID toner
switch (media size) 1-9, 1-61 cartridge) 4-109
multi-purpose feeder (MPF) 1-9 separation roll 4-108
MPF feed roll 1-10 switch (media size) 4-114, 4-182
MPF pick solenoid 1-10 top cover assembly 4-4
sensor (MPF media out) 1-10 removals2000-sheet dual input (TTM)
sensor (MPF media width) 1-10 2TM/TTM controller card assembly 4-205, 4-231,
names and functions of components 1-45 4-252
ADF 1-46 2TTM/TTM left door assembly 4-200, 4-229, 4-250
caster 4-167
Index I-5

7510
drive motor assembly 4-203, 4-205, 4-230, 4-231, ADF left cover media guide 4-144
4-252 ADF media feed assembly 4-135
feed roll 4-193, 4-222, 4-244 ADF rear cover 4-131
feed roll one-way clutch 4-194, 4-223, 4-245 ADF registration motor 4-159
foot cover 4-165 ADF registration roll assembly 4-152
front cable assembly 4-174 ADF separation roll guide assembly 4-155
left cover 4-167 ADF transport roll assembly 4-157
media feed lift motor 4-186, 4-217, 4-239 ADF unit assembly 4-129
media feed unit assembly (tray 3) 4-183, 4-213, 4-215 document set actuator 4-143
media feed unit assembly (tray 4) 4-179, 4-209, 4-236 document set LED 4-140
media feed unit drive gear 13 tooth 4-190, 4-219, document tray assembly 4-137
4-241 inverter gate 4-152
media feed unit drive gear 28/21T 4-193, 4-222, 4-244 inverter solenoid assembly 4-139
media feed unit drive gear 29T 4-193, 4-222, 4-244 left cover pinch roll assembly 4-134
media guide rack and pinion 4-175 media scan guide 4-135
media out actuator 4-190, 4-219, 4-241 pick roll position motor assembly 4-144
media transport roll assembly 4-185, 4-239 platen cushion 4-116, 4-130
one-way 22T 4-195, 4-224, 4-246 sensor (ADF inverter) 4-151
one-way clutch/gear assembly 4-188, 4-218, 4-239 sensor (ADF pre-registration) 4-150
pick roll 4-199, 4-228, 4-249 sensor (ADF registration) 4-149
pick roll idler gear 33T 4-199, 4-228, 4-249 sensor (ADF width APS 1) 4-146
rear cover 4-167 sensor (ADF width APS 2) 4-147
right cover 4-166 sensor (ADF width APS 3) 4-148
sensor (media level) 4-191, 4-220, 4-242 sensor (document set) 4-157
sensor (media out) 4-192, 4-221, 4-243 sensor (document tray length 1) 4-163
sensor (tray 3 feed-out) 4-185, 4-216 sensor (document tray length 2) 4-164
sensor (tray 4 feed-out) 4-181, 4-210, 4-237 sensor (document tray width 1) 4-160
separation roll 4-197, 4-226, 4-248 sensor (document tray width 2) 4-161
separation roll one-way friction clutch 4-196, 4-225, sensor (document tray width 3) 4-162
4-247 sensor (pick roll position HP) 4-141
switch (2TM/TTM left door interlock) 4-201, 4-229, sensor (sheet through) 4-158
4-251 sheet through actuator 4-140
switch (TTM media size) 4-182, 4-183, 4-212, 4-238 switch (ADF left cover interlock) 4-145
top cover 4-165 removalsscanner
tray 3 assembly 4-171 ADF angle actuator assembly 4-125
tray 3 front cover 4-171 CCD card/lens assembly 4-119
tray 3 lift gear assembly 4-202 exposure lamp 4-122
tray 3 media guide lock assembly 4-175 exposure lamp PS card assembly 4-122
tray 4 assembly 4-170 large platen glass 4-117
tray 4 front cables 4-113, 4-178 operator panel assembly 4-119
tray 4 front cover 4-175 scanner controller card assembly 4-123
tray 4 lift gear assembly 4-202 scanner drive motor assembly 4-121
tray 4 media guide lock assembly 4-179 scanner left cover 4-117
tray 4 media guide rack and pinion 4-179 scanner right cover 4-118
tray 4 rear cables 4-175 sensor (ADF angle) 4-125
tray 4 transport assembly 4-175 sensor (scanner HP) 4-124
tray support roll 4-168 right arrow button 2-9
removals3X 500-sheet drawer (3TM) right scroll increase button 2-8
top cover 4-206, 4-207, 4-208, 4-209, 4-232, 4-233,
4-234, 4-235, 4-236 S
removalsADF safety information ii-xxvii
actuator/media guide assembly 4-152 safety inspection guide 6-1
ADF controller card assembly 4-138 scheduled maintenance 6-3
ADF exit roll assembly 4-156 select button 2-8
ADF feed drive motor assembly 4-134 Service checks 2-39
ADF feed/pick roll assembly 4-142 size and weight - without finisher 1-1
ADF feed-out roll assembly 4-153 specifications 1-1
ADF front cover assembly 4-131 Start button 2-4
ADF left cover assembly 4-132 status message bar 2-5
Stop button 2-4
I-6 Service Manual

7510
T
tools required 1-82
TTM theory 1-56
main components 1-62
media transport 1-57
media tray assembly 1-58
TTM media feed units 1-61
Index I-7

7510
I-8 Service Manual

7510
Part number index
P/N Description Page
40X0269 Power cordUSA, Canada, Latin America, Asia Pacific LV 8ft right angle - - - - - - - - - - - - - - - - - - - - - 7-92
40X0270 Power cordJapan 15A LV 8ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0271 Power cordUnited Kingdom 8ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0273 Power cordChile, Italy, Uruguay HV 8ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0275 Power cordIsrael HV 8ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0280 Power cordKorea 10A HV 6ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0281 Power cordTaiwan 13A LV 6ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0288 Power cordArgentina HV 8ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0290 RS232C serial interface - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X0291 Parallel 1284-B interface card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X0297 Power cordChina HV 6ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0301 Power cordAustralia, New Zealand HV 6ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0507 Fax interface card cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
40X0553 Switch (printer front door interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
40X0553 Switch (printer left door interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20
40X0553 Switch (transfer access door interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
40X0589 Sensor (ADF registration) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X0590 Pick roll assembly spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10
40X0594 Feed unit roll kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X0613 Hinge pin - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-8
40X0636 Sensor (RFID toner cartridge) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27
40X0708 TTM large idler pulley kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-84
40X0711 TTM tray separation pad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-84, 7-85
40X0723 TTM tray 4 rear support roll (2) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-85
40X0755 MPF pickup spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-12
40X0880 Bushing 6 mm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25, 7-89
40X0888 Bushing 6 mm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X0948 Assorted E-clip packet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0949 Assorted screw packet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X0952 Bushing 6 mm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X1375 Marknet N8000 10/100BaseTX ethernet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1376 Marknet N8020 10/100/1000BaseT Ethernet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1377 Marknet N8030 10BaseFL & 100BaseFX Ethernet (multimode fiber) - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1378 Marknet N8050 802.11g wireless, US - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1381 Bushing 8 mm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-13
40X1454 32MB flash card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1455 64MB flash card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1508 128MB memory option - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1512 Japanese font card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1513 Simplified Chinese font card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1514 Traditional Chinese font card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1515 Korean font card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1562 Marknet N8050 802.11g wireless, International - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1592 Lexmark marknet N7020e (4 USB ports) 10/100/1000 ethernet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1593 Lexmark marknet N7000e (1 USB port) 10/100 ethernet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1594 Lexmark marknet N7002e (1 parallel port) 10/100 ethernet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X1767 Power cordAustria, Belgium, Brazil, France, Germany, Greece, Italy, Luxembourg, Netherlands, Nordic
countries, Paraguay, Poland, Portugal, Russia, Senegal, Spain HV 8ft straight - - - - - - - - - - - - - - - - - - - - 7-92
40X1772 Power cordLiechtenstein, Switzerland HV 8ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X1773 Power cordSouth Africa, Hong Kong, Singapore, Thailand, Malaysia HV 8ft straight - - - - - - - - - - - - 7-93
40X1774 Power cordDenmark HV 8ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X2208 Large platen glass - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
Part number index I-9

7510
40X2213 Small platen glass front retainer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56

40X2214 Small platen glass - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X2215 Small platen glass rear retainer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X2217 Card mounting screw - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-57
40X2222 Switch (platen interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X2223 Sensor (ADF angle) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X2223 Sensor (ADF inverter) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X2223 Sensor (ADF pre-registration) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X2223 Sensor (ADF width APS 1) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X2223 Sensor (document set) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2223 Sensor (document tray width 1) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-51
40X2223 Sensor (pick roll position HP) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2223 Sensor (scanner HP) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-60
40X2223 Sensor (sheet through) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-50
40X2224 ADF angle actuator assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X2226 Scanner drive belt - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-60
40X2229 Scanner drive motor tension spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-60
40X2229 Tension spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-50
40X2232 2nd/3rd mirror - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-59
40X2233 Scanner mirror clip - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-59
40X2234 1st mirror - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-59
40X2238 ADF mounting screw - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-38
40X2239 Platen cushion - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-38
40X2243 Document tray hinge - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-39
40X2244 ADF rear cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-39
40X2245 ADF front cover assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-39
40X2246 Small hook/loop strip - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-39
40X2247 Large hook/loop strip - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X2248 Solenoid/interlock cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X2256 Inverter lever - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2257 ADF left hinge - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X2258 ADF right hinge - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X2259 ADF interface cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X2260 ADF controller card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X2264 Document set/sheet through cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2265 Registration motor cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2266 ADF feed motor cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2267 Left cover hinge retainer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2269 Stud screw - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2270 Registration main drive belt - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2271 Inverter solenoid assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2272 Document set LED - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2273 Separation roll guide assembly (this comes assembled) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2275 Sheet through actuator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2276 Left cover pinch roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2277 Pick roll position motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2278 Pick roll position cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2279 Document set front stop - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2283 Document set actuator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2286 Switch (ADF left cover interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X2287 ADF feed/pick roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2288 ADF main feed cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X2289 Inverter gate - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X2290 Actuator/media guide assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X2291 Plastic ring clip 6 mm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
I-10 Service Manual

7510
40X2291 Plastic ring clip kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49

40X2320 Sensor (platen length APS 1) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X2321 Left cover media guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2325 ADF registration motor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-50
40X2327 ADF feed motor assembly (this comes assembled) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2327 ADF feed motor assembly (this comes complete) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-50
40X2330 Spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41, 7-45
40X2333 ADF registration roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2334 ADF feed-out roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2335 ADF exit roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2336 ADF transport roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2337 Bearing 8 mm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2338 Bushing 6 mm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2339 Bushing 8 mm - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2340 Registration roll drive pulley 28T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2341 Feed-out roll drive pulley 25/28T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2342 Exit roll drive pulley 20T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2343 Transport roll drive gear 20T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2344 Manual feed drive pulley - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2345 Manual feed drive belt - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2346 Manual feed drive wheel - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2347 Exit roll drive belt - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2348 Tension spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2349 Registration main drive pulley 21/54T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2350 Registration secondary drive belt - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2351 Retainer spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2354 Registration pad - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X2359 Interconnect card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
40X2360 Fax interface card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
40X2362 Operator panel user touch screen - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X2363 Operator panel controller card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X2364 Operator panel inverter card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X2365 USB interface card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X2381 Document set rear stop - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X2383 ADF main feed assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X2383 ADF main feed assembly (this comes assembled) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-49
40X2771 Bar code card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X2772 IPDS card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X2773 PRESCRIBE card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X2774 Printcryption card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-93
40X3667 CMYK PC cartridge drive motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-5
40X3668 Transfer belt drive motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-5
40X3669 CMY developer drive motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-5
40X3670 Developer and transport drive motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-5
40X3671 Developer idler gear assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-5
40X3672 MPF/transport drive motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-5
40X3673 Transfer belt steering motor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-6
40X3674 Image density sensor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-6
40X3675 Media tray catch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-7, 7-64, 7-73, 7-82
40X3676 Media tray side - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-7
40X3676 Media tray slide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-64, 7-73, 7-82
40X3677 Switch (media size) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-7, 7-64, 7-73, 7-82
40X3678 Media tray assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-7, 7-64, 7-73, 7-82
40X3679 Media feed assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-8
40X3679 Media feed unit assembly - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-64, 7-66, 7-73, 7-75, 7-86, 7-87
40X3680 Printer left lower door assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-8
40X3681 Sensor (tray 1 feed-out) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-8
40X3682 Magnetic catch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-8
40X3684 Media feed lift motor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75

7510
40X3685 Media tray lift one-way clutch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75

40X3686 Media tray lift one-way gear - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X3687 Media out actuator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X3688 Sensor (2nd transfer roll retract HP) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
40X3688 Sensor (MPF media out) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-12
40X3688 Sensor (printer left lower door interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-8
40X3688 Sensor (standard bin full) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20
40X3688 Sensor (tray 1 media level) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X3688 Sensor (tray 1 media out) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X3690 Feed roll one-way clutch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X3691 Feed roll one-way gear 22T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X3692 Registration/transport roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-14
40X3693 Registration clutch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-14
40X3694 Sensor (registration) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-14
40X3694 Sensor (tray 4 feed-out) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-86
40X3695 Sensor (transparency detect) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-14
40X3696 Printer left door damper idler gear - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
40X3697 Printer left door damper assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
40X3698 2nd transfer roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
40X3699 Sensor (fuser exit) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
40X3700 Printer left door duplex exit guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
40X3701 2nd transfer roll retract cam assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
40X3702 2nd transfer retract motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
40X3703 Sensor (media on belt) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
40X3704 Printer left door damper sector gear - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-17
40X3705 Standard media exit shift assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20
40X3706 Standard exit top cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20
40X3707 Standard bin full actuator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20
40X3709 MPF media out actuator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-12
40X3711 MPF pick roll kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-13
40X3712 Printhead assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-21
40X3713 Waste toner cartridge cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-22
40X3714 Waste toner cartridge sensor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-22
40X3715 Switch (waste toner cartridge interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-22
40X3716 Waste toner agitator motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-22
40X3717 Sensor (waste toner cartridge full) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-22
40X3718 Developer interlock plate assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-23
40X3719 CMY erase lamp assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-23
40X3720 K erase lamp assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-23
40X3721 Left transfer belt lift assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-24
40X3722 Right transfer belt lift assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-24
40X3723 Transfer belt lift latch assembly with label - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-24
40X3727 Transfer belt lift handle assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-24
40X3729 Transfer belt auger front gear 14T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25
40X3730 Transfer belt auger rear gear 18T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25
40X3731 Transfer belt auger assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25
40X3732 Transfer belt unit assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25
40X3733 Transfer belt cleaning assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-25
40X3734 Transfer belt lift recoil spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-26
40X3735 Transfer belt lift rear plunger assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-26
40X3736 Transfer belt lift front plunger assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-26
40X3737 Y toner dispense assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27
40X3738 M toner dispense assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27
40X3739 C toner dispense assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27
40X3740 K toner dispense assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27
40X3741 CMYK toner add motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-27
40X3742 Developer unit assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-28
40X3743 K developer carrier - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-28
40X3744 Y developer carrier - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-28
I-12 Service Manual

7510
40X3745 M developer carrier - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-28

40X3746 C developer carrier - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-28
40X3747 Fuser assembly 110 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-29
40X3749 Printhead shutter motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-30
40X3750 Fuser cooling fan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-30
40X3751 Transfer belt drive motor cooling fan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-30
40X3752 Rear lower cooling fan assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-30
40X3753 Developer/transfer roll HVPS card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3754 Charge roll HVPS card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3755 5 V LVPS card assembly 110 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3756 5 V LVPS card assembly 220 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3757 Lower printer engine card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3758 24 V LVPS card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3759 24 V LVPS cooling fan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3760 CMYK transfer roll HVPS card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3761 Noise filter assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3762 Laser diode power card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3763 Rear upper cooling fan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-32
40X3764 AC drive card bracket assembly 110 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-33
40X3765 AC drive card bracket assembly 220 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-33
40X3766 Outlet power panel cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-33
40X3768 Developer block cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3769 Charge roll block cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3770 YM transfer roll cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3771 CK transfer roll cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3772 Transfer belt charge cable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3773 2nd transfer roll charge connector - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3774 2nd transfer charge roll cable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3775 DC main cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3776 DC rear right cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3777 DC rear left cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-35
40X3778 Printer front door assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
40X3779 Printhead slit glass cleaning assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
40X3780 Right cover assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-2
40X3781 Top cover assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
40X3782 RIP card access cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
40X3783 Main switch cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
40X3784 Front left cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
40X3785 Inner cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
40X3786 Main power switch actuator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
40X3787 Switch (main power) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-3
40X3788 Rear blind cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4
40X3789 Rear cover assembly 110 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4
40X3790 Rear cover assembly 220 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4
40X3793 Rear left middle cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4
40X3794 Rear left lower cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4
40X3795 Left front cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4
40X3796 Rear left upper cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-4
40X3797 Duplex media inverter assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-18
40X3798 Printer left door blind cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15
40X3799 Duplex unit assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15, 7-19
40X3800 Duplex controller card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-19
40X3801 Sensor (duplex wait) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-19
40X3802 Duplex drive motor - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-19
40X3803 Switch (duplex left door interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-19
40X3804 RIP card cooling fan cover assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
40X3807 RIP bridge card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
40X3808 Upper printer engine card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37

7510
40X3811 3TM controller card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-79

40X3812 Tray module drive motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69, 7-79, 7-91
40X3813 Media transport gear 23/46T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69, 7-79, 7-91
40X3814 Media transport gear 46T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-79, 7-91
40X3815 Media transport gear 33T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69, 7-79, 7-91
40X3816 3TM left door assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-77
40X3817 Sensor (tray 2 feed-out) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-67, 7-77, 7-87
40X3818 Tray 2 feed-out sensor cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-67, 7-77, 7-87
40X3819 Tray 3/4 feed-out sensor actuator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-77
40X3821 Switch (tray module left door interlock) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-67, 7-77, 7-88
40X3823 Tray module top cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-62, 7-71, 7-80
40X3824 Tray module foot cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-62, 7-71, 7-80
40X3825 Tray module right cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-62, 7-71, 7-80
40X3826 Tray module left cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-62, 7-71, 7-80
40X3827 Tray module rear cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-62, 7-71, 7-80
40X3828 TTM media tray 3 assembly kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-82
40X3829 TTM media tray 4 assembly kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-82
40X3830 Switch (TTM media size) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-82
40X3831 TTM tray support roll - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-82
40X3832 TTM tray 3 front cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-84
40X3834 TTM tray 3 slide strip - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-84
40X3835 TTM tray 3 slide button - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-84
40X3836 TTM tray 4 front cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-85
40X3838 TTM tray 4 media transport assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-86
40X3840 TTM tray 4 upper media guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-86
40X3841 TTM tray 4 lower media guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-86
40X3842 Tray 3 feed-out sensor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-87
40X3843 TTM vertical turn guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-87
40X3844 TTM left door assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-88
40X3845 TTM tray 3 lift gear assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-89
40X3846 TTM tray 4 lift gear assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-89
40X3847 TTM tray lift gear 17T - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-89
40X3848 TTM tray lift coupling assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-89
40X3849 TTM tray 4 transport drive motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-91
40X3850 TTM controller card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-91
40X3851 Scanner left cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-52
40X3852 Scanner right cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-52
40X3855 Scanner interface cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-52
40X3856 Scanner rear cover assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-52
40X3858 Large platen glass retainer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X3859 Operator panel cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X3861 CCD card/lens assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X3862 Scanner LVPS cooling fan assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X3863 Operator panel bezel X940e model - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X3864 Scanner LVPS cable assembly 110 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X3865 Scanner LVPS card assembly 110 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X3866 Scanner LVPS card assembly 220 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X3867 Scanner main cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X3868 Scanner drive motor assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-60
40X3870 Operator panel bezel X945e model - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X3871 Exposure lamp PS card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-59
40X3872 Exposure lamp PS ribbon cable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-59
40X3873 Exposure lamp PS card insulator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-59
40X3874 Exposure lamp - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-59
40X3875 Scanner controller card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-57
40X3878 Main stand caster - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-61
40X3879 ADF unit assembly (complete unit) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-38
I-14 Service Manual

7510
40X3880 Document tray assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-39, 7-51

40X3883 ADF registration pinch/frame assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X3884 ADF left cover assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-43
40X3886 ADF left cover handle - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-45
40X3888 Media scan guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X3889 Media scan guide spring - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-47
40X3892 Sensor (document tray length 1) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-51
40X3892 Sensor (document tray length 2) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-51
40X4031 100K printer maintenance kit (110V) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X4032 600K printer maintenance kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X4033 Maintenance kit (ADF) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X4034 Tray module retainer screw - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69, 7-79, 7-91
40X4035 Tray 3/4 feed-out sensor cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-77
40X4036 CCD ribbon cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X4037 Scanner LVPS cable assembly 220 V - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X4068 Tray module left retaining bracket - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69, 7-79, 7-91
40X4069 Tray module right retaining bracket - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69, 7-79, 7-91
40X4078 Printer left door assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-15, 7-16, 7-17
40X4079 MPF feed unit assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-11, 7-12, 7-13
40X4080 Standard output bin paper weight assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-20
40X4081 Upper printer engine card cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
40X4084 TTM tray 3 lift cable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-84
40X4085 TTM tray 4 lift cable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-85
40X4086 Separation roll friction clutch - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-10, 7-66, 7-75
40X4088 Banner media tray assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X4093 100K printer maintenance kit (220V) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X4094 Complete scanner assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-52, 7-56
40X4094 Complete scanner assembly (this comes assembled) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-60
40X4094 Complete scanner unit assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-54
40X4094 Scanner unit assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-38
40X4096 Operator panel assembly (universal) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-56
40X4097 Main stand attach bracket - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-61
40X4098 Printer left door closed actuator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-16
40X4101 MFP relocation kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X4103 TTM main cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-91
40X4104 Registration pad cover - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-41
40X4108 3TM main cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-79
40X4109 1TM main cable assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69
40X4117 Front locking caster - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69, 7-79, 7-91
40X4119 Tray module media transport roll assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-67, 7-77, 7-87
40X4126 TTM tray lift idler pulley - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-85
40X4126 TTM tray lift pulley - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-84
40X4127 TTM tray lift idler pulley guide - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-84, 7-85
40X4141 1TM left door assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-67
40X4142 1TM front door assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-62
40X4143 Rear non-locking caster - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69, 7-79, 7-91
40X4151 Hard drive assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
40X4152 1TM controller card assembly - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-69
40X4407 MFP RIP card assembly (XC940e, XC945e model) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
40X4596 Power cordBrazil high amp LV 8ft straight - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-92
40X5865 MFP RIP card assembly (X940e, X945e model) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-37
56P2129 Lexmark MarkNet N7020e (4 USB ports) 1-0/100/1000 w/out power cord - - - - - - - - - - - - - - - - - - - - - - 7-92
56P2744 N4050e 802.11g Wireless Print Server (Americas, Argentina, & Brazil) w/out power cord - - - - - - - - - - 7-92
56P2745 N4050e 802.11g Wireless Print Server (European, UK/Ireland, & Australia) w/out power cord - - - - - - - 7-92

7510
I-16 Service Manual

7510 MFP Scanner/ADF 1 *
64
+24V RTN
2 63
+24VDC
3 62
+24VDC
4 61
+24V RTN
5 60
+24V RTN
6 59
+24VDC
7 58
+24VDC
8 57
+24VDC
9 56
+24V RTN
10 55
+24V RTN
11 54
+24VDC
12 53
+24VDC
13 52
+24V RTN
14 51
+24VDC
15 50
+24VDC
16 49
+24VDC
17 48
+24V RTN
18 47
*
19 46
*
20 45
P710
*
21 44
P722 P722 22 *
43
A B A B 23 *
42
SENSOR (ADF * +24V RTN
ANGLE) 3 14 1 14 1 24 *
41
2 +24V RTN*
13 2
SCANNER UNIT 13 2 *
*
* * DRIVE MOTOR *
25 40
1 12 3 12 3 26 *
39
* *
SENSOR (APS 2) 3 11 4 1 11 4 27 *
38
* *
2 10 5 2 10 5 28 *
37
+24V RTN *
1 9 6 3 9 6 29 +24V RTN
36
* *
SENSOR (APS 1) 3 8 7 4 8 7 30 *
35
* +24VDC
2 7 8 5 7 8 31 *
34
+24V RTN +24VDC
1 6 9 6 6 9 32 *
33
SWITCH(ADF
INTERLOCK)
*
2 5 10 5 10 33 *
32
+24V RTN *
SCANNER
1 4 11 4 11 34 *
31
*
3 3 12 3 3 12
LVPS
*
35 30
FAN
CCD CARD/LENS ASM

+24V RTN *
2 2 13 2 2 13 36 *
29
* +24V RTN
SENSOR
(SCANNER HP)
1 1 14
A B
1 1 14
A B
SCANNER CONTROLLER 37
38
*
*
28
27
CARD ASM 39
+24V RTN
*
26
40 25
*
41 24
*
P723 42 23
*
43 22
6
5
4
3
2
1
EXPOSURE LAMP 44 *
21
+24V RTN
+24V RTN
NLAMP ON
+24VDC
+24VDC
NFL_LS
*
45 20
*
46 19
GND *
1 47 18
* GND *
1 2 48 17
* *
2 EXPOSURE LAMP 3 NLAMP ON
49 16
SENSOR (ADF
*
3 PS CARD ASM 4 +24VDC
50 *
15
PRE REG)
* +24VDC +24V RTN
4 5 51 14
NFL_LS *
6 52 13
*
53 12
ADF INVERTER)
SENSOR (ADF
WIDTH APS1)
SENSOR (ADF
+24V RTN
54 11
SENSOR (ADF
WIDTH APS3)
SENSOR (ADF
WIDTH APS2)
*
55 10
(ADF REG)
*
1 *
SENSOR
56 9
*
2 57 *
8
*
3 58 *
7
*
4
1
2
3
*
+24V RTN P720 J750 J719 59 6
5 60 +24V RTN
5
+24VDC
6
20
22
24
26
28
30
32
34
36
27
29
31
33
35
37
39
41
43
45
47
49
*
61 4
+24VDC
7
19
21
23
25
27
29
31
33
35
26
28
30
32
34
36
38
40
42
44
46
48
50
*
62 3
+24V RTN
1
2
3
8 63 +24V RTN
2
10
12
14
16
18
10
12
14
16
18
20
22
24
2
4
6
8
2
4
6
8
1
2
3
1
2
3
1
2
3
1
2
3
*
64 1
11
13
15
17
11
13
15
17
19
21
23
25
1
3
5
7
9
1
3
5
7
9
SNR(ADF WIDTH APS1)(H)+5VDC
SNR(ADF WIDTH APS2)(L)+5VDC
SNR(ADF WIDTH APS3)(L)+5VDC

SNR(ADF INVERTER)(H)+5VDC
RIP Card ASM (located in printer)
SNR(ADF PRE-REG)
SNR(ADF REG)
4 +24V RTN 4 *
3 * *
SIG GND
SIG GND
SIG GND
SIG GND
SIG GND
SIG GND
3
+5VDC
+5VDC
+5VDC
+5VDC
+5VDC
+5VDC
P2 2
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
2 *
LVPS_SQ/NIIT_RST
GND
1 P505 1
10
15
14
13
12
11
10
1
2
3
4
5
6
7
8
9
3
P785 2
1
9
8
P761 7
6
5
4
3
2
1
NSCAN_RDY
NSCAN_STA
SERIAL_C1+
SERIAL_D1+
SERIAL_A1+
SERIAL_B2+
SERIAL_C1-
SERIAL_D1-
SERIAL_A1-
SERIAL_B2-
+24V RTN
8
NDL_ACK
NDL_STA
WM_SNS
SIG GND
SIG GND
SIG GND
SIG GND
SIG GND
SIG GND
SIG GND
SIG GND
SIG GND
BR_SNS
+24VDC
7
P762
GND
+24V RTN
6 9 +5VDC SENSOR (DOCUMENT
+24VDC 12 1
5 8
1 26
2 27
3 28
4 29
5 30
6 31
7 32
8 33
9 34
10 35
11 36
12 37
13 38
14 39
15 40
16 41
17 42
18 43
19 44
20 45
21 46
22 47
23 48
24 49
25 50
11 SNR(DOC TRAY WIDTH3) (H)+5VDC TRAY WIDTH 3)

2
4 P502 7 SIG GND
10 3
3 6 +5VDC
SERIAL_B1-
SERIAL_B1+
SIG GND
SERIAL_CLK1-
SERIAL_CLK1+
SIG GND
SERIAL_A2-
SERIAL_A2+
SIG GND
SERIAL_C2-
SERIAL_C2+
SIG GND
SERIAL_CLK2-
SERIAL_CLK2+
SIG GND
SERIAL_D2-
SERIAL_D2+
SIG GND
DL_CLK-
DL_CLK+
IIT_STS-
IIT_STS+
IIT_CMD-
IID_CMD+
NPWR_STS
P763 9 1
2 5 SNR(DOC TRAY WIDTH2 (H)+5VDC
8 2 SENSOR (DOCUMENT
1 4 P760 SIG GND TRAY WIDTH 2)
7 3
3
6
2
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
1
2
3
4
5
6
7
8
9
5
1
4
+5VDC
3 1 SENSOR (DOCUMENT
ADF CMD- SNR(DOC TRAY WIDTH1)(H)+5VDC
8 2 2 TRAY WIDTH 1)
ADF CMD+ SIG GND
7 1 3
ADF_STS+
6
A14
A13
A12
A11
A10
A12
A14
ADF STS-
B10
5
B1
B2
B3
B4
ADF CLOSE +5VDC

4 6 1
P759 SENSOR (DOCUMENT
NDDOC READY
3 P502
NDDOC READY DNR(DOC TRAY LENGTH2)(L)+5VDC
5 2 TRAY LENGTH 2)
ADF CLOSE
SIG GND
ADF CMD-
ADF STS+
ADF EXIST
2 4 3
ADF Controller Card
+24VDC
+24VDC
+24VDC
+24VDC
+24VDC
+24VDC
+24VDC
+24VDC
+24VDC
+24VDC
+5VRTN +5VDC
1 3 1
SNR(DOC TRAY LENGTH1)(L)+5VDC SENSOR (DOCUMENT
2 2
*
ASM TRAY LENGTH 1)

28 10
29 11
30 12
31 13
32 14
33 15
34 16
35 17
36 18
SIG GND
19 1
20 2
21 3
22 4
23 5
24 6
25 7
26 8
27 9
1 3
1 14
DC RTN
DC RTN
DC RTN
DC RTN
DC RTN
DC RTN
DC RTN
DC RTN
DC RTN
ADF STS-
ADF CMD+
+24V RTN
RTN
DC RTN
DC RTN
ADF EXIST
+24VDC
+24VDC
2 13 +5VDC
3 12 7 1 SENSOR
SNR(DOC DET)(L)+5VDC
4 11 P758 6 2 (DOCUMENT SET)
SIG GND
A9
A8
A7
A6
B5
B6
B7
B8
B9
A3
A1
A2
A4
A5
5 10 5 3
6 9 P752 4
+5VDC
7 8 3 1 SENSOR
SNR(SHEET THROUGH)(H)+5VDC
8 7 2 2 (SHEET THROUGH)
SIG GND
9 6 1 3
10 5 P757 2
1
11 4
4 DOC SET LED ON(H)+5VDC DOCUMENT
12 3 SET LED
13 2 3 SIG GND
14 1 P756 2 INVERTER SOLENOID ON(L)+24VDC

2
A B 1 +24VDC INVERTER SOLENOID ASM
1
1 +5VDC
2 9 1
P753 8
SNR PICK ROLL POSITION HP(L)+5VDC
2 SENSOR
SIG GND (PICK ROLL POSITION HP)
I/L +24VDC
7 3
ADF FEED MOTOR ON +24V CLOCK 7 6
6 ADF FEED MOTOR ON +24V CLOCK P786
I/L +24VDC 6 5
PICK ROLL CLOCK A
5
5 ADF FEED MOTOR ON +24V CLOCK
PICK ROLL CLOCK AB
4 PICK ROLL
4
ADF FEED MOTOR ON +24V CLOCK 4 P754 3
PICK ROLL CLOCK B
3 POSITION MOTOR
3 ADF FEED MOTOR ON +24V CLOCK
I/L+24VDC 3 2
PICK ROLL CLOCK BB
2 ASM
2
P755
ADF FEED MOTOR ON +24V CLOCK

I/L+24VDC
1
1 I/L+24VDC
1
ADF Feed
6
5
4
3
2
1
Motor
I/L +24VDC
ADF REG MOTOR ON +24V CLOCK
I/L +24VDC
ADF
Registration
Motor
I/L +24VDC
6
5
4
3
2
I/L +24VDC
1

interlock)
belt access)
SWITCH (transfer
front door interlock)
SWITCH (printer
SWITCH (printer left door
B1
A1
B1
B2
A2
A1
B1
A1
assembly
P568
power card
Laser diode
FRONT INTLK ESS
GND
TO lower printer engine card ASM P531 [3] +24V SQ OUT
24V RTN
INTLK4
24V RTN
INTLK 1
7
6
5
4
3
2
1
GFI
1
2
3
4
5
6
7
AC IN
P408
LD_5V
24V RTN
24V RTN
+24VDC SQ
+24VDC (INTLK)
To Metal
Printer Frame
Plug in ACN
Plug in ACH
3.5V RTN
1 1
SNR (PC RFID) DATA C
2 2 1
SNR (PC RFID) CLK C
3 3 2
SNR (PC RFID) PWR C
SW STATUS SENSOR 4 4 3
4 1 (C PC cartridge 3.5V RTN P413
T75
T74
5v RTN RFID) 5 5 4
3 2 SNR (PC RFID) DATA K
6 6 5
SNR (PC RFID) CLK K
7 7 6
SNR (PC RFID) PWR K
FS46, FS 47, FS 48
8 8
TO AC drive card ASM

1 9
3.5V RTN ZERO CROSS (TO AC drive card ASM P590 [1])
2 10 P405 19
MAINLAMP ON (TO AC drive card ASM P590 [2]) (TO FS48) FSR LAMP (COMM)
T77
T76
SNR (PC RFID) DATA M 12
3 11 18
SNR (PC RFID) CLK M 5V RTN (TO AC drive card ASM P590 [3])
Noise Filter
4 17 11
SENSOR 12 FRAME GND
power)
Switch(Main
SNR (PC RFID) PWR M SUBLAMP ON (TO AC drive card ASM P590 [4])
(K PC cartridge 16 10
RFID) 5 13
3.5V RTN FUSER RELAY ON (TO AC drive card ASM P590 [5]) STS_REAR
6 14 15 9
Accessory
SNR (PC RFID) DATA Y DELAY 51G (TO AC drive card ASM P590 [6])
7510 MFP
7 14 8
TO AC drive card ASM P590

15 +5V (SLP) (TO AC drive card ASM P590 [7]) 5V RTN
SNR (PC RFID) CLK Y
Outlet
PSW
Outlet
Finisher
Outlet
Scanner
Plug in ACN
Plug in ACH
8 16 13 7
SNR (PC RFID) PWR Y STS REAR STS_FRONT 1 26
6
(TO FUSER ASM)

1 17 12 2 27
STS REAR 3 28
2 11 5
3
1
5V RTN 5V RTN
4 29
TO MCU P412
3 P412 10 4 5 30
Y toner add motor 6 31
assembly 5V RTN (TO FS47) FSR LAMP (442W) 7 32
3
2
1
4 9 3
2 P39
8 33
P50
1 STS FRONT
2 9 34
5 M toner add motor TONER ADD MOT Y 8 10 35
K1 assembly 2 2 STS FRONT (TO FS46) FSR LAMP (678W) 11 36
SENSOR 6 +24V(INTLK) 7 1
1 (M PC cartridge 1 3 +5VDC
12 37
RFID) 7 TONER ADD MOT M 6 1 13 38
Power on ACN to CNTLR Y toner add motor 14 39
2 SWITCH
J719
P42 2 assembly 4 LLPD OPEN SW
FUSER ASM
2 15 40
CONN CHK 2
8 +24V (INTLK) 5 (lower left printer door interlock)
Power on ACN to A/P FIN 16 41
3 1 5 5V RTN 3 17 42
Power on ACN to IIT 1 K toner add motor TONER ADD MOT C 4 18 43
4 assembly 2 6 +5VDC 19 44
(TO FUSER ASM [12])
2 +24V (INTLK) 3 1 20 45
5V RTN 9 1 7 T1 FEED OUT SNR SENSOR 21 46
2 Power on ACH to CNTLR 3 TONER ADD MOT K 2 2 (tray 1 feed-out) 22 47
1 2 3 4
10 2 8 5VRTN
9 1011 12
+5VDC P592 SENSOR 4 +24V (INTLK) 1 3 SERIAL_B1- SERIAL_A1- 23 48
1 Power on ACH to A/P FIN 1 1 26 26 24 49
Withstand
(TO FUSER ASM [3]) (Y PC cartridge 1 9
Voltage Test
11 RFID) 5 P406 SERIAL_B1+ SERIAL_A1+ 25 50
Power on ACH to IIT 5V RTN 2 2 27 27
TO Upper printer engine card ASM P4120

12 TONER CARTRIDGE 10
FS40
FS48
FS41
6 [K] SIG GND SIG GND
(TO Upper printer engine card ASM P4120 [19]) ZERO CROSS TNR_K NEW 3 3 28 28
1 FS 11 SERIAL_CLK1- SERIAL_C1-
To Scanner Controller Card Asm

(TO Upper printer engine card ASM P4120 [19]) MAIN LAMP ON AC_NUT
7 5V RTN 4 4 29 29
TONER CARTRIDGE
2 47 12
1 8 [K] SERIAL_CLK1+ SERIAL_C1+
(TO Upper printer engine card ASM P4120 [19]) 5V RTN AC_NUT TNR_C NEW 5 5 30 30
3 P43 2 13 SIG GND SIG GND
(TO Upper printer engine card ASM P4120 [19]) SUB LAMP ON 5V RTN

4 P590 AC_NUT 6 6 31 31
3 TONER CARTRIDGE 14 SERIAL_A2- SERIAL_D1-
(TO Upper printer engine card ASM P4120 [19]) FUSER RELAY ON
(TO FUSER ASM [1])
FS46 AC_NUT [K] TNR_M NEW 7 7 32 32
5 4 15 SERIAL_A2+ SERIAL_D1+
3
P45 2
1
(TO Upper printer engine card ASM P4120 [19]) DELAY_SIG AC_HOT 5VRTN 8 8 33 33
6 9 TONER CARTRIDGE 16 SIG GND SIG GND
(TO Upper printer engine card ASM P4120 [19]) +5VDC (SLP) AC_HOT [K] TNR_Y NEW 9 9 34 34
1 2 3 4
7 10 17
9 1011 12
SERIAL_C2- SERIAL_B2-
AC_HOT 10 10 35 35
11 18 B A SERIAL_C2+ SERIAL_B2+
AC_HOT 11 11 36 36
Assembly
lamp
(M) erase
Assembly
lamp
(K) erase
assembly
agitator motor
Waste toner
12 15 1 SIG GND SIG GND
12 12 37 37
cooling fan
Rear upper
(TO +24V LVPS P505[1])
(TO +24V LVPS P505 [2])

14 2 SERIAL_CLK2- SIG GND
13 13 38 38
Assembly
lamp
(Y) erase
Assembly
lamp
(C) erase
B1 B50
Choke 13 3 B2 B49 SERIAL_CLK2+ NDL_ACK
14 14 39 39
Coil 12 4 A1 A50 SIG GND SIG GND
A2 A49 15 15 40 40
(TO +24V LVPS P505 [2])

(TO +24V LVPS P505[1])
11 5 SERIAL_D2- NDL_STA
16 16 41 41
10 6 SERIAL_D2+ SIG GND
J460
17 17 42 42
(Image
9 7 SIG GND NSCAN_RDY
18 18 43 43
SENSOR
DL_CLK- SIG GND
density #2)
1 8 8 P404
TO CONTROLLER CARD ASM J300 [B2] +5VDC B A 19 19 44 44
7 9 DL_CLK+ NSCAN_STA
(Image
2 P511
DEVE FAN ON
DEVE FAN FAIL
24V RTN
+24V (INTLK)
AGITATOR MOT ON
+24VDC
LAMP ON (Y)
+24VDC
LAMP ON (K)
+24V
LAMP ON (C)
+24VDC
LAMP ON (K)
5V RTN
+24V LV ENABLE
20 1 20 20 45 45
SENSOR
TO CONTROLLER CARD ASM J300 [B3] +5VDC 6 10 IIT_STS- SIG GND
density #1)
3
9
8
7
6
5
4
3
2
1
21 21 46 46
10
TO CONTROLLER CARD ASM J300 [B4] +5VDC 3 19 2
ASM
4 5 11 IIT_STS+ WM_SNS
P16 2 18 3 22 22 47 47
5 4 12 IIT_CMD- BR_SNS
9
8
7
6
5
4
3
2
1
7 9
8 8
9 7
10 6
11 5
12 4
13 3
14 2
15 1
A B
A B
23 23 48 48
5V LVPS
10
1 15
2 14
3 13
4 12
5 11
6 10
1 17 4
P404
A
TO CONTROLLER CARD ASM J300 [A2] 5V RTN
5 6 7 8
1 2 3 4
6 3 13 IID_CMD+ GND
TO CONTROLLER CARD ASM J300 [A3] 5V RTN 16 5 24 24 49 49
card assembly
7 2 14 NPWR_STS LVPS_SQ/NIIT_RST
15 6 25 25 50 50
+5V
+5V
TO CONTROLLER CARD ASM J300 [A4] 5V RTN 1 15
8
J335
TMP##
+5VDC
HUM##
14 7
5V RTN
5V RTN
5V RTN
+24VDC
Bridge card
B A B60 B2
13 8 B59
ADC## SNR
B1
ADCSOL NIP
ADCSOL RLS
A60 A2
+5VDC SQ
12 9 A59 A1
1
P583 2
3
1
2
3
4
5
P564 6
7
8
9
1
ADC LED1 ON(DIF)

10
11
ADC LED2 ON(SPC)

***TO WASTE TONER INTERLOCK***+5VDC
11 10
2 P511 P403
WASTE TNR FULL SNR

TO Upper printer engine card ASM P400 [4] +5 VDC(IOT)
10 11
3 9 12
TO P668 [5]+5VCD 3
F_FAIL
5V RTN
4 8 13
TO Upper printer engine card ASM P400 [2] 5V RTN P16 2
1
2
3
4
5
+5 (SLP) VDC
7 14
5V LVPS
TO lower printer engine card ASM P530 [8] 5V RTN 1
B
5 6 7 8
1 2 3 4
6
1
2
3
6 15
card assembly
TO Upper printer engine card ASM P400 [5] 5V RTN
7
9
7
5
3
1
IMAGE DENSITY LED 1B ON

IMAGE DENSITY LED 1A ON
IMAGE DENSITY SNR 1B
IMAGE DENSITY SNR 1A
5V RTN
+5VDC
IMAGE DENSITY LED 2B ON
IMAGE DENSITY LED 2A ON
IMAGE DENSITY SNR 2B
IMAGE DENSITY SNR 2A
5V RTN
+5VDC
5 16
25
23
21
19
17
15
13
11
TO CONTROLER CARD ASM J300

TO P668 [6] +5VDC
8
8
6
4
2
1
2
3
4
5
8
7
6
4 17
24
22
20
18
16
14
12
10
3 18
50
48
46
44
42
40
38
36
34
32
30
28
26
2 19
SOL
49
47
45
43
41
39
37
35
33
31
29
27
12 9
13 8
14 7
15 6
16 5
17 4
18 3
19 2
20 1
A B
A B
1 20
2 19
3 18
4 17
5 16
6 15
7 14
8 13
9 12
10 11
11 10
P403
P403
1 1 20
(0-ADC)
SENSOR
SENSOR
SENSOR
TO CONTROLLER CARD ASM J300 [B5] +5VDC
CLEANER
Common GND
2 P511 B A
cartridge full)
(waste toner
(hum & temp)
TO CONTROLLER CARD ASM J300 [B6] +5VDC
3
42 9
43 8
44 7
45 6
46 5
47 4
48 3
49 2
50 1
34 9
33 8
32 7
31 6
30 5
29 4
28 3
27 2
26 1
+24v
3
+24V
26 25
27 24
28 23
29 22
30 21
31 20
32 19
33 18
34 17
35 16
36 15
37 14
39 12
40 11
41 10
50 25
49 24
48 23
47 22
46 21
45 20
44 19
43 18
42 17
41 16
40 15
39 14
37 12
36 11
35 10
USB
USB
2
4
5V RTN
5V RTN
5V RTN
+5VRTN
24V RTN
24V RTN
FAN FAIL
P16 2
ETH
FAN FULL
TO P668 -> TRAY UNIT

5
38 13 J8
38 13 J3
LV FAN FAIL
SNR (Y ATC)
SNR (K ATC)
5
4
2
1
SNR (C ATC)
5V LVPS
SNR (M ATC)
LV FAN FULL
ATC_5V PWR
ATC_5V PWR
ATC_5V PWR
ATC_5V PWR
TO CONTROLLER CARD ASM J300 [A5] 5V RTN(OPTION) 1
C
J16
5 6 7 8
1 2 3 4
J15
6

19 9
18 8
17 7
16 6
15 5
14 4
13 3
12 2
11 1
20 10
3 J4
TO CONTROLLER CARD ASM J300 [A6] 5V RTN(OPTION)
card assembly
7
J2
J13
8
LVPS FAN
RIP card
cooling fan
(Y ATC)
(C ATC)
(M ATC)
(K ATC)
SENSOR
SENSOR
SENSOR
SENSOR

J1
fan
TO CONTROLER CARD ASM J300

24V LVPS
cooling fan
Fuser
A B
cooling
1 14
1 2 13
2 3 12
P555 3 4 11
4 5 10
5 6 9
7 8
8 7 P414
9 6
10 5
SWITCH
24 9
J9 23 8
22 7
21 6
20 5
19 4
18 3
17 2
16 1
30 15
29 14
28 13
27 12
26 11
25 10
11 4
(media size) #1
12 3
TO P668 PIN 2
TO P668 PIN 1
13 2
1
2
3
16 1
14 1 17 2
A B
RIP card assembly
18 3
(To lower printer engine card ASM J410)

24V RTN TO P68 [4] 19 4
1 8 20 5
P502 24V RTN TO Upper printer engine card ASM P400 [2]
2 7 21 6
Upper printer engine card assembly

(TO AC drive card ASM P43[1]) AC_NUT P2 24V RTN TO lower printer engine card ASM P530 [6] +5VDC
TO P668
3 6 6 1 22 7
(TO AC drive card ASM P43[9]) AC_HOT 5V RTN
ASM
4 5 5 2 23 8 J69
24V RTN N.C TO P68 [3]. SENSOR(Y TX DATA Y
assembly
TO Upper printer engine card ASM J414[A6] 5V RTN
TO Upper printer engine card ASM J414[A8] 5V RTN
TO +24V LVPS J502 [4] 24V RTN
TO +24V LVPS J502 [8] 24V RTN
TO 5V LVPS P511B[4] +5VDC
TO 5V LVPS P511B[8] +5VDC
4 toner RFID) 4 3 24 9
E/D#DET
E/D##DET
E/D#DET
+3.5VDC
TSIZE SNR
3.5V RTN
TRAY 5V RTN
DEBUG
TRAY +5VDC
OPTION DET
TRAY CLK-
TRAY CLK+
TRAY TO MCU
MCU TO TRAY
+24VDC TO Upper printer engine card ASM P400 [1] MUTE Y
Fax Card
4 3 2 1
8 7 6 5
3 3 4 25 10
+24VDC TO lower printer engine card ASM P530 [2] CDET Y
2 2 5
1
2
3
4
5
6
7
8
+24VDC +5VDC
26 11
24V LVPS card

1 6 6 27 12
5V RTN
14 1
13 2
12 3
11 4
10 5
9 6
8 7
7 8
6 9
A B
A B
5 10
4 11
3 12
2 13
1 14
P414
SENSOR(M
5 7 28 13
TO OUTPUT UNIT TX DATA M
+24V LV ENABLE (TO Upper printer engine card ASM P404[15A] toner RFID) 4 8 29 14
1 MUTE M
Interconnect Card ASM
3 9
P668
5V RTN (TO Upper printer engine card ASM P404[14A] 30 15
P505 2 CDET M
5VRTN
5V RTN
5V RTN
5V RTN 2 10
+5VDC P407
J69
MACS DET
6
REGICL SIG
11
MACS SCLK1
OUTPUT DET
5V RTN
MACS DL_ACK
J460
5 12
OUTPUT ENABLE
SENSOR(C
MCU TO OUTPUT-
OUTPUT TO MCU-
TX DATA C
MCU TO OUTPUT+
OUTPUT TO MCU+
13
24 9
23 8
22 7
21 6
20 5
19 4
18 3
17 2
16 1
toner RFID) 4
30 15
29 14
28 13
27 12
26 11
25 10
MUTE C
3 14
CDET C
2 15
+5VDC
MACS DL_START(OUTPUT#SIG
6 16
5V RTN
5 17

SENSOR(K TX DATA K
J12
P410 (To J410, lower printer engine card ASM)

18
TO lower printer engine card ASM P530

toner RFID) 4 MUTEK
8B
7B
6B
5B
4B
3B
2B
1B
6A
5A
4A
3A
2A
1A
3 19
CDET K
P800A, B
2
J300
20
TO TTM/T1/T2/T3 ASM
1
2
3
4
5
6
7
8
B
TO LVPS +24V J502 TO LVPS +24V J502 [7] +24V

1
2
3
4
5
6
7
8
A
1
TO LVPS +24V J502 [7] 24V RTN
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8

Lexmark X940e - Service Maintenance Manual

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Lexmark X940e - Service Maintenance Manual

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Edition: June 8, 2009

Lexmark X940e & X945e MFP

Safety and notices

Lexmark and Lexmark with diamond design are

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Edition: June 8, 2009

2007 Lexmark International, Inc.

UNITED STATES GOVERNMENT RIGHTS

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Table of contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

General information .................................................................... 1-1

Table of contents iii

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Transfer belt steering motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13

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Auto density sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33

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White level variation compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-55

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Functions of main components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-74

Diagnostic information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Table of contents vii

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244.00 Sensor (tray 4 feed-out) late jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-61

viii Service Manual

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845.01 CCD initialization (lamp on) error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-125

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924.01 Magenta toner RFID communication error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-161

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<Color> toner cartridge nearly empty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-197

Diagnostic aids ......................................................................... 3-1

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Sensor Test (duplex) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

xii Service Manual

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Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Repair information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Table of contents xiii

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2nd transfer roll retract cam assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31

xiv Service Manual

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Transfer belt waste toner auger assembly removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-96

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Switch (ADF left cover interlock) removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-145

xvi Service Manual

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Table of contents xvii

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Connector locations ................................................................... 5-1

Preventive maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Parts catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

xviii Service Manual

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Assembly 34: ADF covers and components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-39

Table of contents xix

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