Stress
Stress
Defination
stress is the harmful physical and emotional response that occurs when there is a poor match between
job demands and the capabilities, resources, or needs of the worker
]
Stress-related disorders encompass a broad array of conditions, including psychological disorders (e.g.,
depression, anxiety, post-traumatic stress disorder) and other types of emotional strain (e.g.,
dissatisfaction, fatigue, tension, etc.), maladaptive behaviors (e.g., aggression, substance abuse), and
cognitive impairment (e.g., concentration and memory problem)
Cause of stress
Job stress results from the interaction of the worker and the conditions of work. Views differ on the
importance of worker characteristics versus working conditions as the primary cause of job stress. The
differing viewpoints suggest different ways to prevent stress at work. According to one school of
thought, differences in individual characteristics such as personality and coping skills are very important
in predicting whether certain job conditions will result in stress. In other words, what is stressful for one
person may not be a problem for someone else. This viewpoint underlies prevention strategies that
focus on workers and ways to help them cope with demanding job conditions
Prevntion
Prevention
A combination of organizational change and stress management is often the most useful
approach for preventing stress at work.[1]
Ensure that the workload is in line with workers' capabilities and resources.
Design jobs to provide meaning, stimulation, and opportunities for workers to use their
skills.
Clearly define workers' roles and responsibilities.
Give workers opportunities to participate in decisions and actions affecting their jobs.
Improve communications-reduce uncertainty about career development and future
employment prospects.
Provide opportunities for social interaction among workers.
Establish work schedules that are compatible with demands and responsibilities outside
the job.
Combat workplace discrimination (based on race, gender, national origin, religion or
language).
Ensure hiring is in accord with Affirmative Action guidelines
Cardiovascular Disease
Many studies suggest that psychologically demanding jobs that allow employees little control
over the work process increase the risk of cardiovascular disease
Psychological Disorders
Several studies suggest that differences in rates of mental health problems (such as depression
and burnout) for various occupations are due partly to differences in job stress levels. (Economic
and lifestyle differences between occupations may also contribute to some of these problems.)
Workplace Injury
Although more study is needed, there is a growing concern that stressful working conditions
interfere with safe work practices and set the stage for injuries at work.
Suicide, Cancer, Ulcers, and Impaired Immune Function
Some studies suggest a relationship between stressful working conditions and these health
problems. However, more research is needed before firm conclusions can be drawn.
Source: Encyclopaedia of Occupational Safety and Health
Some employers assume that stressful working conditions are a necessary evil-that companies must turn
up the pressure on workers and set aside health concerns to remain productive and profitable in today's
economy. But research findings challenge this belief. Studies show that stressful working conditions are
actually associated with increased absenteeism, tardiness, and intentions by workers to quit their jobs-all
of which have a negative effect on the bottom line.
Recent studies of so-called healthy organizations suggest that policies benefiting worker health also
benefit the bottom line. A healthy organization is defined as one that has low rates of illness, injury, and
disability in its workforce and is also competitive in the marketplace. NIOSH research has identified
organizational characteristics associated with both healthy, low-stress work and high levels of
productivity. Examples of these characteristics include the following: