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Email Writing Training

This training program aims to improve email writing skills over 8 hours. Participants will learn email etiquette, how to get to the point concisely and engage readers through tone, structure, and knowing their audience. They receive materials, feedback, and an evaluation to enhance productivity and confidence in written communication.

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matthewivan
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3K views2 pages

Email Writing Training

This training program aims to improve email writing skills over 8 hours. Participants will learn email etiquette, how to get to the point concisely and engage readers through tone, structure, and knowing their audience. They receive materials, feedback, and an evaluation to enhance productivity and confidence in written communication.

Uploaded by

matthewivan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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E-mail Writing

Training

Overview:

This training program aims at aiding individuals to write effective emails.

Benefits:

After this training, you will be able to:


Improve the effectiveness of your communication
Increase productivity
Gain Confidence

Training Topics:

E-Mail Etiquette
o General etiquette
o Sending effective messages
o Form and tone of the messages
o Responding to messages
o Organizing the different parts of an email:

Greeting Enclosures
Closing CC & BCC
Subject Line Screen Appearance
Spacing Font
Replying Flaming

Effective Writing
o Writing effective emails:
Getting to the point
o Being concise
o Paragraphing
o Use of lists
o Framing effective questions
E-mail Writing
Training

Tone
o Choosing the right tone
o Conversational tone
Punctuation and grammar
Organizing your thoughts
Structuring paragraphs and sentences
Writing to keep the reader engaged
Writing to a known audience
Writing to an unknown audience
Softening a negative message

The Participant Receives:

Professionally Prepared Materials


Individual Feedback
Evaluation of their Email writing skills

Training Hours:

The duration of the training program will be 8 hours

Training Methodology:

PowerPoint Presentation
Activities to enhance their writing skills

Resources Required:

MMM Training Solutions will conduct the training.


Maximum number of participants to a class will be 15.
The training will be conducted at a venue organized by client.
The following will be provided by client:
o Handouts will be printed/photocopied
o The LCD projector
o Audio speakers

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