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Troubleshooting Flow Chart-Geotab

The diagnostic flow chart provides steps to test a device: 1) Put the device in test mode and check for power, ignition detection, GPS latch, and cell network registration. 2) Confirm the appropriate harness is installed, the device is connected to the correct port, and the port is receiving power. 3) If steps fail, try another harness, contact support, or move the device to another location.

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Aung Khaing Lin
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174 views1 page

Troubleshooting Flow Chart-Geotab

The diagnostic flow chart provides steps to test a device: 1) Put the device in test mode and check for power, ignition detection, GPS latch, and cell network registration. 2) Confirm the appropriate harness is installed, the device is connected to the correct port, and the port is receiving power. 3) If steps fail, try another harness, contact support, or move the device to another location.

Uploaded by

Aung Khaing Lin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Diagnostic Flow Chart

Put Device into Test Mode


(Power Cycle)

YES

Is Power Detected?
Confirm device is connected Confirm Port is getting power Try another harness or
(All 3 LEDs Flash and
NO to correct port NO (no blown fuses, etc) NO
implement 2 wire install
6 Beeps)

YES

Start the Vehicle

YES

Is Ignition Detected? Confirm appropriate harness Contact Geosupport with


(Single Beep + RED LED) NO is installed (Check protocol) NO
VIN number

YES
Move the Go6 to another
GPS Latch? Make sure you are parked
location closer to top of dash Contact Geosupport
(Long Beep + Blue LED) NO
outside with clear sky view NO
using HRN-EZCP (Part of the NO

YES SPR-GO5INSTALLPACK)

Cell Network Registration? NO


(Double beep)
Move Go6 to another location
Ensure there is cell coverage Ensure Device and SIM active?
YES NO using HRN-EZCP (Part of the
NO
(Myadmin.geotab.com)
SPR-G05INSTALLPACK)
Geotab Server Registration?
NO
(Triple Beep + Green LED)
YES

Data updated in Checkmate? Ensure Serial number is only Ensure all Checkmate Contact Geosupport with
NO in ONE Checkmate database NO
Services are running NO
Serial Number and Details

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