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    Practicum Report Food and Beverage

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    sharmaine ella guittap
    The document discusses the benefits of on-the-job training for hotel and restaurant students. It describes the duties of a student during their training in the dining and kitchen areas. The student learned important skills like serving customers, maintaining cleanliness, and time management. The training helped the student gain confidence and knowledge that will help in their future career.

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    © All Rights Reserved
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    Practicum Report Food and Beverage

    Uploaded by

    sharmaine ella guittap
    7K views4 pages
    The document discusses the benefits of on-the-job training for hotel and restaurant students. It describes the duties of a student during their training in the dining and kitchen areas. The student learned important skills like serving customers, maintaining cleanliness, and time management. The training helped the student gain confidence and knowledge that will help in their future career.

    Original Description:

    About food and beverage.

    Original Title

    Practicum Report food and beverage

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    The document discusses the benefits of on-the-job training for hotel and restaurant students. It describes the duties of a student during their training in the dining and kitchen areas. The student learned important skills like serving customers, maintaining cleanliness, and time management. The training helped the student gain confidence and knowledge that will help in their future career.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    7K views4 pages

    Practicum Report Food and Beverage

    Uploaded by

    sharmaine ella guittap
    The document discusses the benefits of on-the-job training for hotel and restaurant students. It describes the duties of a student during their training in the dining and kitchen areas. The student learned important skills like serving customers, maintaining cleanliness, and time management. The training helped the student gain confidence and knowledge that will help in their future career.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    Introduction

    ThetwoyearandRestaurantManagementprogramwillgiveyoutheexpertise
    and practical skills you need to pursue a supervisory or management career in the
    growing hotel and restaurant industry locally and internationally. As a hotel and
    restaurantservicestudent,Ithelpsustouseourstudiedinfuturejob.

    Onthejobtraining(OJT)isoneofthebesttrainingmethodsbecause,Itplanned,
    organize,andconductedattheemployeesworksite.OJTwillgenerallybetheprimary
    method used for broadening employee. It is particularly appropriate for developing
    proficiencyskilluniquetoanemployeesjob.Especiallyinthejobsthatarerelatively
    easytolearnandrequirelocallyownedequipmentandfacilities.

    Man this report help the order the student achieves the objectives of each
    functional and rules. Help them develop their skills and competence and more
    importantlymakestudentrealizeandknowthattheOnthejobtrainingcouldhelpthem
    towidertheirknowledgeandenhancetheirskills,aswellas,theproperentertaintothe
    guest,properhygiene,propergroomingandetc.

    SUMMARYMYDUTIESINDINNING

    September16October262016

    Ivebeenassignedinthediningarea,firstthingIhavetodoisIshouldbealwaysfocus
    and alert. When I was first assigned in dining my shift is closing. The area of my
    responsibility is the dining. So I always make sure, when it is already 10:00pm
    everythingisallcleared.
    thetaskthatIhavetodoonceIstartmyshiftuntilbeforeweclosethestoreare: wipethe
    glassdoor,mirror,andwindow,cleantherestroomandmopthefloorofrestroominthe
    diningallaroun,Wipethetable&chairs,setupthetablearrangeitorderly, putiing
    utensilsonproperplaces.Everythingshouldbecleanedbeforeweclosethestore.

    Ihavelearnedsomanyvaluesaboutthisexperience.First,Iknewnowhowtohandlethe
    guestproperlybecauseexpectthattherewouldbevarietyofpeoplewhoyoucanmeetat
    thestore.TheyhavedifferentattitudesandpersonalitiesthatIreallyneedtocopeup
    with.SoImustsayIshouldbecarefulinallmyactions andneedtobecomeopen
    minded.Ishouldalsobecomenicetowardsthemwhateverthesituationhappenedeither
    theyarerudeornot,Ishouldmaintaintheprofessionalism.Notjustthat,whenitcomes
    toservingthem,Ishouldalsohavetobecarefulgivingthemtheirorderswithright
    approachingwordstothem.

    IFwehaveaguesttheFirstthingwemusttodo:
    *Greettheguestagranddamevow
    *Asktheguesthowmanytheyare?
    *Leadtheguesttowardthevacanttableandsurethechairisalreadycompleteto
    them
    *Givethemenubook,firstandsayamagicword,excusememadamorsir.
    *Thenleavethem,fortheyprivacy,andnottoomuchfartothem,thenwait,asignif
    theyarereadytoorder.
    *Befamiliarthemenuinmenubook
    *Bepoliteandpatient,andwearalwaysasmile
    *Beopenminded
    *Bealert,whattheguestaskyouaboutthemenu
    *Dontignoretheguest,alwaysfindways
    *Ifthereisnoavailabletable,tactfullyinformtheguestandadvicethemtowait.
    *Alwaysrepeattheorderoftheguestbeforeyouleave,andtellthemofhowmany
    theirwaittotheirfood.
    *Takeandservedtheorder
    *Busouttheemptyplates,andglasses

    SUMMARYMYDUTIESINKITCHEN

    WhenIwasbeingassignedinkitchen,Ineedtoearnenoughstrengthforthisbecause
    thiswouldbecomesomesortofphysicalwork.Iamassignedaskitchenhelper.Inshort,
    itisharderthanDining.WiththiskindofworkthethingsIhavetodoformthestartof
    shiftuntilclosingare:washthedishes,assistmyworkmateswithwhattheyneedinthe
    kitchen,helpingthecooktopreparefoodorcustomersorder.

    Myresponsibilitiesinbuffet:
    *Preparethefood
    *Refilltheplates
    *Refilltheutensils
    *Refillthefood,andbeverages
    *Busouttheemptyplates
    *Washtheglassesinthebar
    ANALYSISOFSTRENGTHANDWEAKNESS

    STRENGTH
    Deliciousfoods
    Goodambience
    Cleanliness
    Hospitable&friendlystaff
    Morecustomerscomes
    Customerscommentstotheirgoodservice
    Goodmanager

    Weakness
    Lotsofcompetitorsaround
    Badcommentsoftheguest
    Nocustomercomes

    RECOMMENDATION

    HainanesDelightsisoneofthewellknownMalaysianrestaurantherein
    Philippines.Ithasgoodservingoffoodandvarietyofmenu.Therestaurantconsidered
    oneofthesuccessfulrestaurantbecauseoftheirmonthlyincome.
    Therestaurantgivesthemmoreincomelotsofgivescommentstotheserviceand
    beinghospitable.

    Irecommendtolayupthegoodworkandcontinueagoodqualityservices,
    becomefriendlytoeverybosy.Keepgreetingw/granddamevowtoallguest.Also
    maintainthecleanlinessandsanitarypractices,sowecanavoidaccidentcontamination
    andcontinuehospitable.

    CONCLUSION

    ThereforeIconcludemanystudentrealizeandknowthattheOnTheJobtraining
    (OJT)couldhelpthemtowidertheirknowledgeandenhancetheirskills.Aswellasthe
    properentertainingtheguestgivesproperhygieneandetc.

    OnTheJobtrainingtheygavealeveluptheselfconfidence,toknowmorething
    onthefuturejob.Inhowtodisciplinetheirselvesintimemanagement,agoodobserver,
    andgoodinterrelationtocoemployees.

    ACKNOWLEDGEMENT

    Imveryproudtothankful,firsttoourGODthatHeneverleavesme,inspiteof
    mytrialsandobstaclesinlifetopassby.Healwaysthereformetosupportallmyneeds
    andwantespeciallytomystudies.Heisveryfaithfultohelpme.Healwaysthereforme,
    toguideme,toprotectme,tomakemesafe,andHegivesmestrengthtoovercomesall
    mytrialsandproblem.
    Iwould,liketothanksalsotomyparentsandfamily,forbeingalwaystherefor
    me,tothesupport,careandmostofalltotheirloves.
    AlsoIwouldliketothankslastthenottheleasttotheschool,whogavemethe
    opportunitytocontinuemystudy,andgavememoreknowledge.
    TothelastIwouldsaythankyoutoHainanesDelights,forgivingmeopportunity
    toenhancemyknowledge,andtodomyresponsibilityasaOnTheJobtrainingintheir
    restaurant.
    MAYGODBLESYOUALL;)

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