DIGITAL INDIA BUILDING CAPACITY FOR

AWARDS 2016 DIGITAL INDIA

To encourage various stakeholders involved in making With the changing landscape in governance, internal
India a Digital Superpower, the National Portal of India stakeholders and e-Governance practitioners need to be
has called for nominations for the Digital India Awards continuously equipped with new skills and knowledge to
2016 (earlier known as WebRatna Awards). effectively contribute to a digitally empowered India. To
The main focus of the awards is to felicitate digital foster continuous learning it is imperative to use
initiatives and citizen engagement programs undertaken technology in such a way that learning and knowledge
by any Government agency which provides e-Services. exchange becomes a normal engagement without
This year 3 additional award categories are being included external interventions.
to reward efforts at the grassroots level. The Learning Management System (LMS) is an
application for administration, documentation, tracking
Web Ratna District: District administrations that have
and reporting of training programs, classroom and online
done exemplary work to provide online services and
events, e-learning programs, and training content.
information to citizens will be recognised under this
category. It is an infrastructure that delivers and manages
instructional content, identies and assesses individual
Outstanding Digital Initiative by Local Body: Exceptional
and organizational learning or training goals, tracks the
work done in terms of quality of information and services
progress towards meeting those goals, and collects and
provided by a local body will be adjudged on the basis of
presents data for supervising the learning process of the
service maturity levels, service catalogues, transparency,
organization as a whole. It delivers content but also
cost effectiveness and efciency enhancement in service
handles course registration, course administration, skill
delivery.
gap analysis, tracking, and reporting.
Best Mobile App: Keeping with the momentum in mobile
This will enable continuous learning, driven by role-based
telephony, the award aims to honour the Best Mobile App
knowledge and skills as envisaged in the e-Governance
launched by any Government entity. One of the most
Competency Framework. A competency-based training
important criteria is that the Mobile App should be well
approach will give e-Governance practitioners an
designed with an intuitive user interface.
understanding of what skills and knowledge are needed
The nomination could also be for an established initiative for their job and where exactly they are on the learning
or a recently improved service, which has the desired po- path. It will cater to a wide spectrum of needs of
tential. The last date for receipt of nominations is August imparting training under Capacity Building Schemes
15, 2016. initiated by the Ministry of Electronics & Information
For more details and to apply for the awards, Technology.
please visit www.webratna.india.gov.in, LMS Framework
write to [email protected] Competency
or call +91-11-24305380. framework-e-GCF
OUTSTANDING
DIGITAL
INITIATIVE BY LOCAL BODY

Up to date World class

content trainings
MOST
WEB RATNA INNOVATIVE
-MINISTRY CITIZEN
DEPARTMENT ENGAGEMENT
LMS
EXEMPLARY WEB RATNA
ONLINE SERVICE DISTRICT
WEB RATNA- OPEN DATA
STATE/UT CHAMPION Performance Self paced
driven learning

Continual
BEST MOBILE APP learning
 Key Benets of LMS SOURCING INDIAS ART
Seamless
Trainings
Evolved
Content Accessibility Flexibility
Reporting &
Analytics
FROM ITS ROOTS

Consistency in Updated content/ Anytime In self paced Reporting

training delivery courses aligned trainings learning/
to needs training
Anywhere
Based on In training Understanding
eligibility Aligned to e-GCF delivery learning
framework Online requirements
In organizing
Based on training Analyze the
e-GCF
feedback
For continuous
learning & Tracking
training

For cross-
utilization of
resources

Manage learning more effectively: All learning activities In a major push to conserve and promote the handicraft
are contained within one location which reduces efforts skills in India, Shri Ravi Shankar Prasad, Hon'ble Minister
and costs, while creating greater scope for learning of Electronics & Information Technology, Law & Justice,
opportunities. has launched an e-Commerce portal named VLE Bazaar
Anytime, Anywhere: LMS is an online system which allows (https://vlebazaar.csc.gov.in) at the Bihar VLE Conference
learners to access it from anywhere anytime without any held in Patna on June 23, 2016. The portal directly
infringement in their daily work and productivity. connects rural artisans to the intended audience thereby
enhancing their earning capabilities and ensuring
Improve content delivery: Instructors can easily prepare
authenticity of the art for the buyer. The initiative
and present quality courses well aligned with an e-GCF
envisages connecting class II and classing III cities,
that acts as a positive learning opportunity for course
raising employment and entrepreneurship opportunities.
participants.

Combine formal and informal learning for an increased The portal showcases items across myriad categories
overall value: Learning and retention is accelerated such as art work like Bihars famous Madhubani
through integration of online methods of study which paintings, handicrafts, accessories, clothing, paintings,
allows ofcials to learn at their own pace. food items, home decor and more. This is a rst of its
kind e-Commerce website with authentic rural products
Improve compliance reporting: LMS can track courses
sourced directly from rural India.
taken by various government ofcials, the scores received
and modules completed respectively, allowing the In partnership with other e-Commerce players, CSC SPV
management to focus on steps that can be taken to has been instrumental in the development of the portal
improve training and identify certications. with the aim to promote rural market products. This will
enable VLEs to sell handmade or local products and also
Empower administration: The management will become
create an opportunity to build their own brand.
more informed about the employees participation and
what topics need greater focus in creating well-rounded For more information, please
employees write to [email protected] or
call 1800 3000 3468.
Certication: Instant online certication is provided to
learners/trainees.
For further information, please contact
Mr. NJP Shilohu Rao, General Manager, NeGD at
[email protected]
CREATING A KNOWLEDGE Digital India. KMS will be open to everyone to impart
his/her knowledge, and will provide an environment
ECONOMY WITH KMS wherein knowledge flows smoothly from source to
destination.
Knowledge management is fundamental to identify, create,
share & effectively utilize organizational information and
enable growth of an organization in the long run. In order
to transform India into a knowledge economy, a
Knowledge Management System (KMS) for e-Governance
Ministry
has been envisioned under Digital India. KMS will enable
stakeholders to effectively utilize the vast information
available in Government organizations. It will facilitate Department
access, collaboration and sharing of information and
knowledge, on e-Governance issues and projects under Ministry
Phase 1
Digital India. NeGD of
Implementation Electronics and IT
Knowledge Managment Framework
CAPTURE MMPs

KM
Leadership

MINISTRY
People CoP Knowledge
Managers
DEPARTMENT
PRESERVE ENHANCE

MMP Knowledge
Domains

Best processes,
APPLY COLLABORATE Policies, Methods

Key objectives of KMS are - Knowledge

management
To provide a congenial environment to system
Government employees to capture, enhance and apply
relevant information related to Government policies
and processes

To enable employees to collaborate for solving daily Tool & People Process
problems effectively and quickly Technology

To share and create knowledge as a product, through

KM Maturity Model
systemic analysis of data, and to acquire core
knowledge and enhance governance An organization grows through 5 levels of knowledge
maturity cycle. According to the APQC model, prior to
It will be implemented in 3 phases wherein the first phase introducing any formal expectation of knowledge
will be completed within NeGD, the 2nd phase within management, it is important to ensure that the
Ministry of Electronics & Information Technology and the organization is moving up on their KM maturity.
3rd phase will cover MMPs under e-Kranti initiative of
As an organization moves along the path of adopting a such as District e-Governance Societies (DeGS), CSCs,
knowledge management solution, it's maturity in terms of Panchyats, schools, colleges, Post Offices, Haats and
KM keeps on increasing from just being Aware to other such congregation points. The campaign is being
Develop, Standardize, Optimize and finally Innovate. carried out by 66 mobile display vans along with a team of
trained professionals who will travel across the length &
Level 5 - Innovate breadth of the country for 200 days to educate people
Continuously improving about the various programs under Digital India.
practices
Dynamic
Knowledge
Level 4 - Optimize
Measured and adaptive
Leveraged
Knowledge
Level 3 - Standardize
Common processes and
approaches
Applied
Knowledge The campaign was flagged off by Shri Ravi Shankar
Level 2 - Develop
Common processes and Prasad, Hon'ble Minister of Electronics & Information
approaches Technology, Law & Justice at New Media Centre, PIB,
New Delhi. He purported that such campaigns are
Ad Hoc
important to penetrate Digital India services in rural &
Knowledge
Level 1 - Initiate semi urban areas and are an important tool for bridging
Growing awareness the digital divide. The campaign was also flagged-off by
Honble Chief Ministers of Chhattisgarh, Haryana &
Jharkhand in their respective states.
NeGD is under the process of implementing the KMS with
It began on 30th May, 2016 and will run till 31st March,
similar maturity model for best outcomes. This will enable
2017 covering 657 districts of the country. Vans equipped
NeGD to subsequently evolve into a knowledge hub for all
with audio visual facilities, Internet connectivity and other
governance related projects.
IEC materials are already informing and educating
For more information please write to citizens in rural areas, especially the youth, about various
NJP Shilohu Rao, General Manager, NeGD at
[email protected] initiatives of Digital India in an interactive manner. On-site
engagement with rural citizens is being done through
quizzes, contests and augmented reality games.
Youth in these areas is also being encouraged to register
DIGITAL INDIA OUTREACH themselves for innovative services of Digital India like
CAMPAIGN DIGITAL RATH- MyGov, Digital Locker and Aadhaar. The aim is to
successfully register at least 1.5 lakh rural citizens for
A STEP FORWARD IN MyGov, Digital Locker, Aadhaar and other Digital
NARROWING DIGITAL DIVIDE Services.
These vans will cover more than 13 lakh kilometres in the
In an effort to inform Indian citizens residing in remote country over 13,200 man days to reach out to more than
locations of the country about various initiatives under 10 lakh citizens.
Digital India Program, the Government launched Digital District level committees, headed by the District Collector
Rath Outreach Campaign. The Digital Rath Campaign is a will foresee the ground level execution of this campaign,
citizen engagement program aimed at empoweringcitizens so as to ensure that maximum benefit is generated out of
at Digital Points of Presence (PoPs) locations this campaign.
 66 mobile National Internet Exchange of India (NIXI) and attended by
display vans to over 50 senior representatives from the private sector
Punjab reach out to more than
Rajasthan, (IT/ITES companies, ISPs, registrars, e-Commerce
Haryana 10 lakh citizens companies), as well as members of academia.
200 days,
Gujarat West Bengal
657 districts Dr. Aruna Sharma, Secretary, Ministry of Electronics &
Karnataka Odisha Information Technology delivered the keynote address;
Maharashtra
she stated that there is no doubt that the Indian industry
should actively participate in all global Internet
Kerala
governance processes, including ICANN and Standard
13 lakh
kms making processes, including IETF. She went on to say that
The campaign has been planned in two phases. In there is signicant scope for the Indian Internet industry to
phase-1, the roll-out has been initiated in 14 states i.e. have a direct impact on Policy Development Processes
Maharashtra, Haryana, Punjab, Rajasthan, Gujarat, related to key Internet domain functions, which will also
Chhattisgarh, Karnataka, Kerala, Andhra Pradesh, Bihar, allow the ICT industry in India to address outstanding
Jharkhand, West Bengal, Odisha & Uttar Pradesh. policy issues and safeguard its interest in future policy
development processes.
At present, the campaign has reached over 3.78 Lakh
people in 14 states, wherein 23,262 citizens have availed
various digital services and more than 10,355 people have
registered themselves to be volunteers (also known as
Digi Sevak) for this program. The second phase of the
campaign is being rolled out in the remaining 18
States/UTs from July 2016- Jammu & Kashmir, Himachal
Pradesh, Uttarakhand, Delhi, Chandigarh, Meghalaya,
Nagaland, Dadra & Nagar Haveli, Daman & Diu, Madhya
Pradesh, Goa, Telangana, Tamil Nadu, Sikkim, Assam,
Manipur, Tripura and Arunachal Pradesh.
This campaign is an initiative of Ministry of Electronics &
Information Technology and the National e-Governance
Division (NeGD) is the implementing agency.
Other key speakers at the workshop included Dr. Arvind
Updates of the campaign are available on
http://digitalindiaoutreach.in and Gupta, Deputy National Security Advisor & Secretary,
Digital India Portal (www.digitalindia.gov.in) National Security Council Secretariat (NSCS), Dr. Gulshan
Rai, National Cyber Security Coordinator, Shri R.
Chandrasekhar, President, NASSCOM, Shri Rajiv Bansal,
Joint Secretary, Ministry of Electronics & Information
Technology, and Shri Ram Mohan, ICANN Board Member.
A booklet was published on the structure of ICANN,
transition proposal, business engagement of ICANN, IETF
standard development process, Indias comments on
INTEGRATING ICANN WITH various proposals of ICANN &WSIS and statements made
by Honble Minister of Electronics & Information
POLICY DEVELOPMENT Technology, Law & Justice. You may access the
booklet online at deity.gov.in
On May 17, 2016, the Ministry of Electronics & Information
Technology conducted a Workshop on Engaging with
ICANN (Internet Corporation for Assigned Names and
Numbers) in New Delhi. It was held in association with the
 The need for such a conference was felt as Governments
are amassing huge amount of data through various
channels. Several Government Portals invite feedback from
citizens on various issues such as Scarcity of water and
ways to conserve it, Child Trafcking, Clean India and Green
India, Beti Bachcho and Beti Padho etc from citizens who
express their views either on these portals or on social
media sites. This generates exabytes of real-time data
which has the potential to give key insights on future
Government policies.
Shri Rajiv Bansal, Joint Secretary, Ministry of Electronics &
Information Technology, Dr. Aruna Sharma, Secretary, Big Data can be in the form of messages, updates, and
Ministry of Electronics & Information Technology and images posted on social networks, readings from sensors,
included Dr. Arvind Gupta, Deputy National Security GPS signals from cell phones, and more. Many of the
Advisor & Secretary, National Security Council Secretariat most important sources of Big Data are relatively new.
(NSCS) on dias Smartphones and the other mobile devices now provide
Dr. Aruna Sharma, Secretary, Ministry of Electronics & enormous streams of data tied to people, activities, and
Information Technology with Dr. Arvind Gupta, Deputy locations. Thus, the structured databases that stored
National Security Advisor & Secretary, National Security most information until recently are ill suited for storing
Council Secretariat (NSCS) and processing Big Data. At the same time, the steadily
declining costs of all the elements of computing such as
storage, memory, processing, bandwidth, and so on, mean
DRIVING SOCIAL CHANGE that previously expensive data-intensive approaches are

WITH DATA quickly becoming economical.

This has led to a paradigm shift in the way Big Data is

dealt with especially if it needs to be translated into
insights that organizations (governments,in this case) can
use.
Big data analytics can be applied to gain intelligence
which can be used by the Central and State line Ministries
and Departments to plan future Government schemes, to
bring meaningful social and political changes in the
country etc.
The conference on Big Data made the participants aware
of the myriad ways in which Big Data was being used in
A Big Data Conference was organized by NeGD together the industry and in the Government. The use of Big Data
with STQC in June 2016. The objective of the conference analytics in railways was highlighted in the presentation
was to spread awareness about Big Data Analytics and its by General Manager CRIS and the relevance of Big Data in
use in the Government Domain amongst Government GOI was very succinctly explained by representative from
ofcials. About 180 people from the industry and the SAS. The participants were also able to appreciate the
Government attended the conference which was addressed Global trend in Big Data Analytics in Government through
by experts from academia, the Government and the industry. the presentation by Dr. Murli Mohan from Department of
The conference was highly appreciated for the knowledge Science and Technology. The participants were also given
content. a glimpse of the unimaginable future frontiers of Big
 Data and Analysis by Dr. Geetha Manjunath, Xerox shall not be considered in any subsequent year, and one
Research Centre. can only submit one entry per year. Any book which has
Presentations by leaders in Big Data analytics like already received any award under any scheme operated by
Microsoft,Hewelet Packard,Oracle and Amazon touched the Government of India or any State Government or any
on the technologies available today for Big Data Analytics. other body or organisation, shall not be eligible for
consideration of award under this scheme.
For further details please contact
Mr. Rajesh Narang at [email protected] . The authors shall be required to submit four copies of
their published work to the Ministry of Electronics &

Data management Information Technology along with their proposal which

Data cleansing
Crowdsourcing Reliability Government would be considered by an evaluation committee.
accuracy policies
Transformation social and political changes
Big data Moderation NEW STPI CENTRES
Voluntary
Management System INAUGURATED IN
JHARKHAND
SCHEME FOR NATIONAL
AWARDS FOR HINDI
BOOKS ON ELECTRONICS
AND INFORMATION
TECHNOLOGY
The awards will consist of
commendation certicates
and cash prizes

Rs. 60,000 Lamp lighting on the occasion of foundation stone laying ceremony of
Rs. 40,000 STPI Centres at STPI Jamshedpur & Dhanbad
Rs. 20,000

2 1 3 On the occasion of Vikas Parv on June 18, 2016, Shri Ravi

Shankar Prasad, Honble Minister of Electronics &
Consolation Prize of Rs. 10,000
Information Technology, Law & Justice laid the foundation
stone for setting up of new Software Technology Parks of
In line with making India digitally literate, Ministry of
India (STPI) centres at Jamshedpur and Dhanbad in the
Electronics & Information Technology will award books on
State of Jharkhand.
electronics and information technology written and
published in Hindi language. Honble Minister said that the new STPI centres were a
step forward to make Jharkhand a preferred IT
The awards will consist of commendation certicates and
destination, and facilitate entrepreneurs to explore global
cash prizes with rst prize of Rs. 60,000, second prize of
opportunities.
Rs. 40,000, third prize of Rs.20,000 and a consolation prize
of Rs. 10,000. The upcoming STPI centres will act as resource centres
Proposals for the same will be invited each calendar year for IT/ITES exporting units by offering statutory services,
through advertisements in major national dailies as well as incubation facility, High Speed Data Communication
through the ofcial website of the department.Proposals (HSDC) with uninterrupted data connectivity and other
considered for an award in a particular year amenities required for export of software & services.
INDIA POST GEO-TAGS 1.5 CABINET APPROVES
LAKH POST OFFICES USING SETTING-UP OF INDIA POST
BHUVAN PAYMENTS BANK
To provide easy access and information about the Post
The Union Cabinet under the chairmanship of Prime
Ofce nearest to a citizen and its timings, India Post in
Minister Shri Narendra Modi has given its approval for
collaboration with the Department of Space geo-tagged
setting up India Post Payments Bank (IPPB) as a Public
1.5 lakh post ofces on the indigenous geo-portal Bhuvan
Limited Company under Department of Posts, with 100%
a platform developed by ISRO.
Government of India (GOI) equity.
India Post has over 1.55 lakh post ofces of which more
Total expenditure involved in this project is Rs. 800 Crore.
than 1.39 lakh are in rural areas. It is envisaged to geo-tag
All citizens, especially 40% of the country's population that
the remaining post ofces subsequently.
is outside the ambit of formal banking will benet from
this project, which will be rolled out in a phased manner.

IPPB will obtain banking licence from RBI by March 2017.

By September 2017, its services will be available across
the country with 650 Payments Bank branches, linked post
ofces and alternative channels using modern technology
such as mobiles, ATMs, PoS/ m-PoS devices etc and
simple digital payments, to enable nancially inclusive
solutions for the underbanked areas of India.

1.5 lakh Post offices IPPB will provide basic banking, payments and remittance
services to citizens. It will also facilitate services like
Bhuvan is touted to be better than Google Maps. It can insurance, mutual funds, pensions and access to credit via
provide detailed imagery up to 10 meters; a feat which no tie-ups with third party nancial providers. The programme
GIS tool can provide; Google Earth shows details up to 200 will generate new employment opportunities for skilled
meters, whereas Wikimapia can show details up to 50 banking professionals and will propagate nancial literacy
meters. A map by Bhuvan can provide a better aerial view across the country. It will be the largest bank in the world
compared to a chopper. in terms of accessibility and will encourage a cashless
economy.
Launched in 2009, Bhuvan currently has 6000 map
services, which are being used under various applications. Setting-up of IPPB to further nancial inclusion was one of
In 2013, ISRO decided to crowdsource local data mapping the budgetary announcements during 2015-16.
using a new Android app. Department of Posts had obtained "in-principle approval"
of the RBI in September 2015 to set up India Post
For more information
Payments Bank, to leverage the departments network,
visit http://bhuvan.nrsc.gov.in,
call +91-40-2388 4588/89 or reach, and resources and make simple, low-cost, quality
write to [email protected] nancial services easily accessible to customers all over
the country.

For more information please

write to http://www.indiapost.gov.in/Feedback.aspx
 approvals will take only up to 30 days. Progress is being
650 payments made towards this goal. Currently, the application process
bank branches takes about 60 days, and includes a manual interface for
40% of the country's scrutiny of building plans, calculating fee, and inspecting
population that is sites.
outside the ambit of
For any queries about online application please write to
formal banking will Mr. Parmod Sharma, Asst. Engineer (BP)/Nodal Ofcer at
benet from this
project [email protected]

Total expenditure
involved in this
INDIA FIGHTS DENGUE
project is Rs.800 Crore

ONLINE SUBMISSION OF
BUILDING PLANS FOR NDMC

India Fights Dengue is a mobile app developed by the

Ministry of Health and Family Welfare to make people
aware of symptoms of Dengue and its remedies. The app
was developed keeping in mind the rising number of
deaths in India due to Dengue.

The Ministry of Urban Development has recently issued a As of now, the application is only available on Android
notication that all applications for building plans in New platform and comes tted with following features and
Delhi Municipal Council (NDMC) will have to be submitted functionalities:
online. 1. Enabling users to know and check symptoms of
The website www.ndmc.gov.in will allow users to submit Dengue
an online form, pay the application fee, get a 2. Enabling users to get information about the nearest
system-generated date of inspection, and get alerts at hospital/blood bank information depending upon their
each stage through text messages or emails. NDMC has geographical location
also set up a facilitation centre for the same at its 3. Interactive and pictorial display of areas that are free
headquarters at Palika Kendra, Sansad Marg. of mosquitoes causing Dengue
4. Enabling users to share their feedback through emails
In April 2016 Shri M Venkaiah Naidu, Hon'ble Minister, 5. Enabling users to know the myths and facts about
Ministry of Urban Development, had announced that all Dengue
sanctions for constructions in Delhi and Mumbai would 6. Enabling users to know the Do's and Don'ts for
move to an online platform. He had also suggested that prevention of Dengue
7. A detailed Frequently Asked Questions section
Download the app here expected to signicantly enhance and strengthen the
https://play.google.com/store/apps/details?id=in.gov.nhp systems of assessment in the Government domain.
.indiaghtsdengue
To know more please visit ras.gov.in or
For more information please write to contact Mr. Premjit Lal, Director, NeGD at
Mr. Gaurav Sharma, Deputy Director (Technical), Ministry [email protected]
of Health & Family Welfare at [email protected]
or call 011-2616 5959.
INSIGHTS

ENHANCING GOVERNANCE
FEEDBACK

ANALYSIS

THROUGH ANALYSIS OF
CITIZEN FEEDBACK WITH RAS
In another initiative to encourage citizen engagement in
governance, Ministry of Electronics & Information
Technology through the National e-Governance Division
(NeGD) is implementing Rapid Assessment System
(RAS), which will enable Government departments and NOTIFY AGENCIES ABOUT
agencies to capture citizens feedback related to
e-Governance services. BAD ROADS WITH
The core idea of RAS is to take feedback after delivery of MERI SADAK
an e-Service or a component thereof. All feedback
analysis related reports will be periodically shared with "Meri Sadak" is a versatile mobile application to empower
integrated departments for continuous system citizens to give their critical feedback with respect to the
improvement and better governance processes. The rst pace of work, nature of work and Pradhan Mantri Gram
phase of developing and integrating it with 12 online Sadak Yojana (PMGSY) streets to Nodal Departments in
services of e-District Delhi has been completed. It has also the State Governments/National Rural Roads
been integrated with the CSC ecosystem for services Development Agency (NRRDA). Citizens can take photos
under NDLM and Cyber Gram Yojana. of the site and submit along with feedback.

The need for RAS arose from the lengthy feedback system On accommodation of the feedback, the citizen can
that is currently implemented within Government screen the redressal of his/her input through this
Departments. It is a generic feedback system used by all application. The particular State Quality Coordinators
departments, and electronic and integrated systems and (SQCs) of the Nodal Department executing PMGSY will
lacks mechanism for continuous measurement of quality respond to the citizen within dened timelines.
of services. The application is available for downloading at
https://play.google.com/store/apps/details?id=com.cdac.
Some of the chief features of RAS are its ability to capture pmgsy.citizen&hl=en
feedback from multiple channels such as SMS, portals
and Mobile App, provide trigger based service integrated
with department process workflow, integrated APIs, form
builder etc. It supports multiple languages and is
congurable by users.
With its ability to facilitate analysis of feedback and
generation of reports to support participating
departments in improving delivery of services, RAS is
DIGITAL ORIENTATION For further queries regarding the meeting,
you may contact Mr. Kamal Jain at
PROGRAM FOR [email protected]

RAJYA SABHA
SECRETARIAT OFFICERS VIKAS PARV
On May 25, 2014, the current Government came to power
with a landslide victory.
Two years on, the Government is marking its second anni-
versary in ofce.
Vikas Parv was a month-long celebration of these achieve-
ments wherein events were organised in various cities,
towns, districts and villages. Through these events, various
Ministries (at the Centre and State) gave account of the
work done by them for the people.
It was about those millions of stories which are a living tes-
tament to what we are calling a Transforming India.
On July 17, 2016, a one day orientation program on Digital
India was held at the Rajya Sabha Secretariat, exclusively As of July 15, 2016; 53, 557 Gram Panchayats have been
for the Rajya Sabha Secretariat ofcers. connected with Optical Fibre, over 2,500 Wi-Fi hotspots
The seminar was chaired by Honble dignitaries such as have been setup across India, 13,12,23,135 LEDs have been
Mr. Shamsher K Sheriff, Secretary-General of Rajya Sabha. distributed under the Ujala Scheme, 39,939 crore bank ac-
counts have been opened under the Jan Dhan Yojana, and
4,21,49,417 loans have been sanctioned under Mudra
The rst session was conducted by Dr. Aruna Sharma, Yojana. Many such schemes which have been launched
Secretary, Ministry of Electronics & Information with the aim to serve everybody, irrespective of caste and
Technology where she addressed the need of all religion, are showing exceptional results.
databases to be integrated under a single window for
effective governance. She also urged for wider acceptance For more details on Vikas Parv, please write to
Mr. Sunil Sharma, Sr. GM, National e-Governance Division
and utilization of e-Governance methodologies across
at [email protected]
departments for effective and sustainable governance in
India.
Apart from this, the progress made by Ministry of
Electronics & Information Technology on various projects
was shared with the ofcers.
In the second session conducted by Mr. Sanjiv Mittal,
Joint Secretary, eGov, Ministry of Electronics &
Information Technology, the nine pillars of Digital India
and how they seamlessly work together was discussed
with the attendees. He showcased how MyGov was being
used to connect with citizens and gain necessary
feedback to improve upon Government policies and
projects.
Dr. Dinesh Kumar Tyagi, IAS, CEO, CSC-SPV shared the
success stories of CSC and its impact on people across
socio-economic backgrounds.
HOW TO IMPLEMENT AN leadership to tap better ever better into the immense
potential of your most valuable resource the people in
IDEA MANAGEMENT SYSTEM your organization. And bring about a change in the way
IN GOVERNMENT your organization grows and innovates.

So how do you get going? How do you implement an

Applying Digital India to the Process of Public Sector
Idea Management System in your organization? And
Innovation
accelerate the transformation of your organization?
In an earlier post posted on Digital India portal, we
Here is a roadmap, using which you may operationalize an
examined how an Idea Management System (IMS) can
IMS in your organization.
help accelerate innovation in Government. We saw that
organizations can potentially make quantum jumps at the Sponsorship & Active Support of Top Leadership
rate in which they implement employee ideas, through a Experience from organizations which have sought to
systematic, formal mechanism for soliciting, generating, implement idea management systems show that the
developing, evaluating, selecting, implementing, spreading success of such idea initiatives is critically dependent on
and learning from large numbers of ideas from anyone the priority accorded to it by the top leadership. The
and everyone in the organization (an IMS). importance, benets and need for this system would have
to be communicated by the top leadership to all staff and
employees on a regular basis. The intervention of the top
leadership might be required also when the system faces
major bottlenecks, which cannot be resolved at a different
level.
AN INNOVATION MANAGEMENT PLATFORM The Chief Innovation Officer (CIO)

A Chief Innovation Ofcer (CIO) (or equivalent) may be

Solicit appointed to systematically and strategically manage the
organizations innovation projects. The CIO may be
Generate entrusted with the core responsibilities of:
Spread
Facilitating idea generation
Providing support to managers in evaluating and
selecting ideas for implementation
IDEAS Supporting promising ideas and best practices
Implement Develop Helping managers and employees explore further
Improvement
potential of implemented or proposed ideas
Solutions
Opportunities Monitoring the idea process and help x anomalies, to
ensure smooth functioning of the organizations idea
Plan
Implement-
initiatives
ation Evaluate The job of the CIO need not necessarily be a full-time
one; (s)he may hold other responsibilities as well. The
Select
CIO may be allowed to recruit a team to assist him/her
in this role.
Indeed, this has helped many organizations including
Tools & Processes
those in the public sector transform themselves into more
innovative and idea-friendly ones. Irrespective of whether A judicious combination of tools and processes would
you belong to Central/state/local Government, irrespective have to be employed in order to ensure that idea
of the size or nature of your Department/organization, and management is effective and yields desired results.
irrespective of your level in the organizational hierarchy, Keeping this in mind, the following tools and associated
you have an opportunity to help your organization and its processes may be adopted.
Idea Factory Idea Meetings
A simple web-based portal may be developed for Regular and frequent Idea Meetings may be held by the
documenting, sharing and developing ideas. The portal head of each team/unit. Every member of the team may
would be internal to the organization. The idea factory be asked to come to the meeting with at least one idea for
would enable users to perform the following functions: organizational improvement. The meeting may be used to
collect these ideas, document them systematically and
Report an improvement opportunity and solicit ideas
decide on further course of action.
to utilize that opportunity
Submit ideas Idea Meetings
Search for and view submitted ideas Regular and frequent Idea Meetings may be held by the
Comment on and contribute to development of head of each team/unit. Every member of the team may
submitted ideas be asked to come to the meeting with at least one idea for
Share lessons learned organizational improvement. The meeting may be used to
View latest and overall summary of ideas and collect these ideas, document them systematically and
generate reports (this shall be of use particularly for decide on further course of action.
the top management)
Idea of the Week/Month
The idea factory can be so developed that it is usable by
These may be decided by the Chief Innovation Ofcer and
Government departments at Centre, State and Local
publicized across the organization, as a means of
levels. In other words, the platform would be one; however,
providing encouragement and recognition to the
by an access control mechanism, it would enable each
employees for their ideas.
organization to have its own internal IMS. This would
obviate the need for each Department to develop their Idea Fairs
own portal.
These may be organized once or twice a year, both to
Idea Sheet showcase to other stakeholders the ideas implemented by
To start with, we may experiment with a very primitive the organization and to provide recognition to innovative
form of the above a simple Excel sheet of ideas. Even or idea employees.
after the system gets established, this may be used in Idea Contests
conjunction with the web portal.
These may be employed when the organization has to
Idea Reporters tackle a project or problem which is either novel or
challenges organizational resources or has deed a
Not everyone would be comfortable or sufciently
solution for long.
equipped to use the web portal. Keeping this in mind,
some staff members may be designated as Idea Idea Reports
Reporters. Someone with an idea may contact this person The CIOs team would be able to generate idea reports,
and ask him/her to enter the idea into the idea factory. which give a summary of organizational ideas. This would
contain metrics such as implemented ideas, status of
Idea Boards other ideas, ideas submitted by each team, ideas
Idea Boards may be put up at convenient, accessible generated by each manager, etc. This can help the CIO to
locations in different parts of the ofce, so that anyone take appropriate corrective measures.
may post their idea on the board. Unlike suggestion
Idea Autonomy
boxes, idea boards enable everyone to read, build and
even act upon others ideas too. The ideas submitted on It is claried that this system does not seek to upset the
the boards shall be entered by the Idea Reporters into the autonomy enjoyed by individual managers and teams.
database (so that the database is the complete repository Though anyone in the organization would have the
of all submitted ideas). freedom to submit an idea for the teams consideration,
what is to be done with that idea would remain the
prerogative of the team entrusted with implementing it. Blogger: Dheep Joy Mampilly, Indian Information Service,
However, it would be wise to furnish an explanation of why Government of India
an idea is not being taken forward. This would help Twitter: @DheepJoy, [email protected],
sustain the enthusiasm of idea givers and bolster www.thedeepservant.in
collaborative mentality.

Idea-friendly culture

Organizational culture is of paramount importance in

MILESTONES ACHIEVED
ensuring the success of this system. Hence, the UNDER DIGITAL INDIA
management at all levels needs to make it abundantly
clear that ideas are not only welcome, but actively
PROGRAMME.
encouraged. Further, all employees who come forward
with ideas need to be treated with due respect and dignity, 1,12,871
kms
so that even if an idea happens to get killed, the employee of optical ber cable laid
under bharat net for high
speed connectivity 100.5 crore
People have registered

motivation is not. under Aadhaar

programme

It may be claried here that all employees and staff may 1.66 lakh 19.3 lakh
CSCs operational to make Users registered on MyGov

be encouraged to come up with ideas relating to any e-services available in

rural areas Digital platform

aspect of the organization. In other words, they should not India

81 lakh
be restricted to contributing ideas for their team or unit
People enrolled under
Digital Sahakarta
Abhiyan (DISHA)

alone. Managed well, this can improve inter-departmental

understanding, team spirit and have a positive effect on 105.2 crore
Phone users

organizational culture and performance.

As shown in the schematic diagram above, ideas can be

of two types: an opportunity for improvement and a Ever since the launch of the Digital India Program in July
solution which can help improve something. Both are to 2015, an array of milestones has been achieved; this has
be welcomed and encouraged. helped in taking forward the vision of a digitally
empowered India.
Further, in many contexts, the dominant focus would have
to be on small ideas. Experience bears it out that focusing Various schemes/products/services have been rolled out
on a large number of small ideas is the key to improving under the programme to promote e-Governance efforts in
organizational performance. India through digitization of its various schemes and
projects.
Hope this helps you, in accelerating innovation in your
organization, making it a high-performing and exceptional Providing the basic infrastructure for a digital nation,
organization. 1,12,871 kms of optical bre cable have been laid, in an
on-going effort to provide high speed connectivity across
Postscript: How is this different from MyGov? all districts in the country. Citizen engagement platforms
You may already be thinking: how does this idea of an IMS such as MyGov have also been developed by the
t in with MyGov - Government of Indias citizen department wherein 19.3 lakh registered users provide
engagement platform? Isnt there a striking resemblance inputs for improving governance and participating in other
between the two? Isnt MyGov too an Idea Factory, and activities. To enable penetration of digital services in the
arent Idea Contests already being held on MyGov? Do we hinterlands, 1.66 lakh Common Services Centres providing
even need an IMS then? Isnt MyGov sufcient? Government and private e-Services to the citizens have
been set up. These centres provide inter alia skill
I hope to address this in a later post; meanwhile, I would
development, digital literacy and nancial services to rural
encourage you to reflect on these questions (and more),
India. Furthermore, over 98 lakh citizens have been
as you begin the journey of implementing an Idea
enrolled under Digital Saksharta Abhiyan (DISHA) an
Management System in your organization.
initiative to make atleast one person in every Indian
All the very best! household digitally literate.
Post Ofce Savings Banks are to be set up to provide Core
Banking Solutions like ATM, Internet and mobile banking
INDIA TO HOST 10TH
for the under-banked population. Till date 21,664 CBS post EDITION OF ICEGOV IN
ofces have been opened with 30 crore accounts. As a
landmark achievement, MGNREGA wages worth Rs.
MARCH 2017
13,000 crore have been disbursed through this network.
This model has eliminated the need for banks to set up Building Knowledge Societies - From Digital
branches in these areas. Government to Digital Empowerment
85 lacs ICEGOV 2017 to be held in
Sukanya Samriddhi New Delhi, India, during 7-9 March 2017
Yojna accounts opened

13,000 crore 21,319

MNEGRA wages disbursed India Post ofces equipped
with Core banking Facilities.

4,596 crore
Deposits

Government of India (through Ministry of Electronics &

The mobile technology has been used smartly to provide
Information Technology and NeGD) with UNESCO and the
Government benets to citizens. India has 1.059 million
United Nations Universitys unit on policy-driven electronic
telephone subscribers (wireless+wireline). By enabling
governance will organize the 10th edition of ICEGOV in
Mobile Number Portability, the Government has enabled
March 2017 in New Delhi.
individuals to be identied by their number. Through the
Jan-Dhan Yojana, Aadhaar & Mobile Connectivity (JAM) ICEGOV focuses on the use of new forms, paradigms and
Trinity, the Government has managed to directly transfer foundations of technology to transform relationships
virtually endless benets to the citizen and helped in between Government and citizens, businesses, civil
removing anomalies and leakage. Another key initiative is society and other arms of Government. It seeks to
BharatNet; it focuses in bringing high-speed broadband enhance public governance and its contribution to policy
connectivity to rural areas and plans to cover all 2,50,000 and development.
Gram Panchayats. BharatNet will provide e-Services like These conferences usually see an engagement of
certicates, tele-health, e-Education, agricultural individuals from 30-50 countries and economies as
information etc apart from increasing learning and authors, reviewers, committee members or resource
employment opportunities for the rural youth. This will be persons. Global participation includes developed,
instrumental in bridging the digital divide across developing and transition countries, and representatives
socio-economic strata. from Government, academia, industry, NGOs and
international organizations. So far, nine editions of
ICEGOV have taken place in Africa, East Asia, Europe,
South America, and North America. Governments and
FDI

$ 4.09 Billion their Ministries/Departments, have been patrons

Internet Penetration In Last Two Years From

400 Million
1.6 Billion in 2014
throughout.
ICEGOV events have traditionally featured rich academic,
Gram Panchanyats equipped
with Optical Fiber connectivity
Under BharatNet.

48,199
1.052 Billion
Telephone Connections
capacity-building and network-building programs
comprising of keynote lectures, plenary discussions, paper
Broadband Users tracks (that include tutorials, paper sessions and
120.88 Million
workshops), thematic sessions, invited sessions, poster
exhibitions and doctoral colloquia, all built from submitted
or invited contributions by researchers and experts from
around the world.
The objectives of the ICEGOV series resonate with the
participative and inclusive ethos and intent of our flagship
WORD JUMBLE
Digital India Programme, which, under the guidance and
R T A B B R O A D B A N D B F T D
leadership at the highest level in the country, has amplied
S A A D H A A R V G K Y H J K T N
the focus on e-Governance with major thrusts on
infrastructure for electronic connectivity, access to H N M M Y G O V N A T I O N S L L

e-Services in real time, and digital empowerment of E T R B C B B H A R A T N E T A T

citizens.
U M A N G I R H N F R U Y S T K J
The umbrella theme for ICEGOV 2017 to be held in New
D S N G D B B S N L M N O U R E D
Delhi, India, during 7-9 March 2017 is: Building Knowledge
Societies From Digital Government to Digital A E I E L E C T R O N I C S O U E

Empowerment; and it is proposed to have the following F G T D I G I L O C K E R G R B H

thematic tracks:
S D F G T B E H O S P I T A L G H
# Thematic Track List of Suggested Topics for Papers
S D D I G I T A L I N D I A E R T
1 Digitization http://www.icegov.org/track/one/
2 Transformation http://www.icegov.org/track/two/
3 Engagement http://www.icegov.org/track/three/
4 Contextualization http://www.icegov.org/track/four/
5 Information Ethics http://www.icegov.org/track/ve/
6 Open Government http://www.icegov.org/track/six/
7 Digital Citizenship http://www.icegov.org/track/seven/
8 Digital Culture and http://www.icegov.org/track/eight/
Inclusion
9 Digital Healthcare http://www.icegov.org/track/nine/
and Education
10 Smart Cities, Villages http://www.icegov.org/track/ten/ EDITORIAL
and Region
11 Policy, Research and http://www.icegov.org/track/eleven/
Editor-In-Chief : Editorial Team
Innovation
Ms. S.Radha Chauhan (IAS), Premjit Lal
12 The Dark Side http://www.icegov.org/track/twelve/
President & Chief Executive Sunil Sharma
13 Emerging Topics http://www.icegov.org/track/thirteen/
Ofcer, NeGD Payel Bhattacharjee
14 Doctoral Colloquium http://www.icegov.org/doctoral Ishan Bhatkoti
_colloquium/day-4/
15 Posters http://www.icegov.org/track/poster
-exhibition/
Design & Layout, Editing
MSLGROUP
The rst Call for Papers has been released and the
conference is now welcoming paper submissions!

For more details

please visit www.icegov.org or
contact deepinder or GeetanjliNational e-Governance
Division (NeGD),at [email protected]
READERS SPEAK CONTACT INFORMATION
http://www.digitalindia.gov.in/content/contact-us
Ministry of Electronics and Information Technology.
(Government of India) Electronics Niketan, 6, CGO
Chaitanya Tayal : Csc program is really good and effective. Complex, Lodhi Road, New Delhi: 110003
I saw the faculties of Csc. Very good faculties. .Supporting e-Mail: [email protected]
Sanky Ansal : Badhega India Tabhi Toh Digital Benega India Phone No. : +91-11-24301851
Fax No. : +91-11-24363101
Er Nyayapati Vamshi Krishna: Digital India is now becoming a
reality. With some exceptions, there are a lot more
advantages added. Great work!
@

Rajesh Timane, PhD @timane : @_DigitalIndia @PIB_India

@TexMinIndia @MIB_India @DheepJoy this is great, digital 24/7
promotion in these sectors shall help our rural economy
Ashish Mishra pune @aashish81us : RT @minesh_jsn:
@rsprasad @aashish81us sir, just like railways, BSNL can
become backbone of India in Digital World...I hope for best
in future