Causes - Troubleshooting Open Bypass Fault F13, F14, F15 On SMC ...

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30/08/2016 47638Causes/TroubleshootingOpenBypassFaultF13,F14,F15onSMCFlexSoftStarter

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Causes / Troubleshooting Open Bypass Fault F13, F14, F15 on SMC


Flex Soft Starter
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47638 | Date Created: 12/19/2007 | Last Updated: 06/28/2016
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Question
Whatwillcausean F13OpenBypassA,F14OpenBypassB,F15OpenBypassC faultcodeonan150F
SMCFlexsoftstarter?

Whattestingandtroubleshootingstepscanbetakentodeterminethecauseofthesefaults?

Isitpossibletodisable,overrideormaskoutthesefaults?

Answer
Seestepsbelowfortroubleshooting F13OpenBypassA,F14OpenBypassB,F15OpenBypassC faultson
aSMCFlexcontroller.SomestepswillrequiredisassemblyoftheSMCFlexsoftstarter.Refertothe
followinglinks:

SMCFlex(585A)SeriesBPowerPoleandControlModuleReplacement
(http://literature.rockwellautomation.com/idc/groups/literature/documents/in/150in042_ene.pdf)publication
150IN042.

SMCFlex(108135A)SeriesBPowerPoleandControlModuleReplacement
(http://literature.rockwellautomation.com/idc/groups/literature/documents/in/150in046_ene.pdf)publication
150IN046.

SMC3/SMCFlex/SMC50(201,251,317,361,480A)RenewalPartInstructions
(http://literature.rockwellautomation.com/idc/groups/literature/documents/in/150in037_ene.pdf)publication
150IN036

Bulletin150SMCFlex(625A1250A)RenewalPartInstructions
(http://literature.rockwellautomation.com/idc/groups/literature/documents/in/150in064_ene.pdf)publication
150IN064.

1.Checkthecontrolvoltagepowersupplytoensurethecorrectvoltageisbeingsuppliedtothesoft
starteronterminals11and12.
2.Makesurethatallthecontrolterminalconnectionsandwiringaresecure.

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30/08/2016 47638Causes/TroubleshootingOpenBypassFaultF13,F14,F15onSMCFlexSoftStarter

3.CheckcontrolmoduleconnectionsfromterminalsTB2,TB3,TB4,TB5,TB6,TB7tothepowerpolesto
ensureconnectionsaretight,secureandnowiresarelooseorbroken.
4.Checksettingsforparameters107Aux1,108Aux2,109Aux3,110Aux4andensurethe
configurationisNOTsettoExternalBypass,unlesstheSMCFlexcontrollerhasbeenconfiguredtobe
usedwithanExternalBypasscontactor.
5.ForSMCFlexsoftstarters5through85amps,upgradethefirmwaretoRevision6.008.Firmware
6.008fixesanissuewiththeSMCFlexsoftstarters,from5through85amps,whereinrarecases
somecustomersmayexperienceintermittentornuisance F13OpenBypassA,F14OpenBypassB,or
F15OpenBypassCFaults .
6.For625,780,970,1250Ampcontrollersaminimumcontrolpowersourceof800VAisrequired.
7.For625,780,970,1250Ampcontrollersverifytheorangejumperoneachoftheinternalbypass
contactorsissettotheEImode.

Note:Step8onlyappliestoSMCFlexcontrollerssizes108Ampsandlarger.Thereisnoadditional
testingforthe85AmpandsmallerunitstodetermineiftheissueiswiththeSMCFlexControlModule
ortheinternalbypasscontactors.
8.ToverifyiftheproblemiswiththeSMCFlexControlModuleorwithaPhaseA,BorCPowerPole
bypasscontactor(forthe108A1250Aunits)followtheinstructionsinthefileattachmentsareaatthe
bottomofthistechnote.
9.Thesefaultsaresometimescausedbyhighvoltagessurgesonthecontrolpowerportionofthe
system.Thissurgegetsintothecontrolmodule'spowersupplywhichpowerstheintegralbypassrelay
coils,resultinginanOpenBypassandresultingfaultcode.RemovetheSMCFlexControlModule
fromthepowerstructureandvisuallyinspectcircuitboardcomponentsmarkedQ2,Q10,Q13andQ15
fordiscolorationordamage.

Refertotechnote26055ReplacementPartsfor150FSMCFlexControllers
(//rockwellautomation.custhelp.com/app/answers/detail/a_id/26055)ortheSMCFlexUserManualFor
SeriesBControllers(http://literature.rockwellautomation.com/idc/groups/literature/documents/um/150
um008_enp.pdf)Publication150UM008foradditionalinformation.

Note:Itisnotpossiblethroughaparameterchangetodisableormaskoutthese
faults.

Attachments
OpenBypassRev2.pdf(/ci/fattach/get/833266/0/filename/Open+Bypass+Rev+2.pdf) (16.99
KB)

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