This document contains a tutorial for a user interface design class that asks students to answer 16 questions about usability, universal design, and designing interfaces for diverse populations of users. The questions cover topics like accommodating users with special needs, cultural differences between countries, reasons people resist computers and how to address concerns, usability testing methods, and matching system types to their properties. Students are asked to draw on concepts from the course materials to formulate responses.
This document contains a tutorial for a user interface design class that asks students to answer 16 questions about usability, universal design, and designing interfaces for diverse populations of users. The questions cover topics like accommodating users with special needs, cultural differences between countries, reasons people resist computers and how to address concerns, usability testing methods, and matching system types to their properties. Students are asked to draw on concepts from the course materials to formulate responses.
This document contains a tutorial for a user interface design class that asks students to answer 16 questions about usability, universal design, and designing interfaces for diverse populations of users. The questions cover topics like accommodating users with special needs, cultural differences between countries, reasons people resist computers and how to address concerns, usability testing methods, and matching system types to their properties. Students are asked to draw on concepts from the course materials to formulate responses.
This document contains a tutorial for a user interface design class that asks students to answer 16 questions about usability, universal design, and designing interfaces for diverse populations of users. The questions cover topics like accommodating users with special needs, cultural differences between countries, reasons people resist computers and how to address concerns, usability testing methods, and matching system types to their properties. Students are asked to draw on concepts from the course materials to formulate responses.
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BMIS 32132 USER INTERFACE DESIGN
TUTORIAL 1 USABILITY OF INTERACTIVE SYSTEMS
ANSWER THE FOLLOWING QUESTIONS.
1. Describe three populations of users with special needs. For each of these populations, suggest three ways current interfaces could be improved to better serve them.
2. As noted in the book, some skeptics feel that accommodating diversity
requires dumbing-down or lowest-common-denominator strategies. However, the authors claim that in their experience, rethinking interface designs to accommodate these diversity situations will result in a better product for all users. Give an example of a product that meets the specific needs of a certain group of people, yet gives all users a better experience.
3. Suppose you need to design a system for users in both the United States and Japan. Present a list of cultural differences that you should be aware of so that a successful design can be made.
4. List several reasons why certain people resist using computers and suggest possible ways to you can alleviate these concerns.
5. Suggest three usability measures that can be directly used to produce a
practical evaluation of a system. Keep the goals of efficiency and satisfaction in mind with these measures.
6. Of the five usability measures for practical evaluation, which one is usually accomplished by interviews and surveys? A. Time to learn. B. Speed of performance C. Rate of errors by users D. Subjective satisfaction E. Retention over time
7. Universal usability deals with accommodating diverse users by...
A."Dumbing down" interfaces. B. Innovative design that allow user controlled flexibility. C. Least common denominator design so everyone can use the same simplified interface. D. Building separate software to sell to each class of users.
8. Designers are encouraged to consider the plasticity of their designs when
building a successful interface. What does this mean?
9. One goal in requirements analysis is to ascertain the user's needs. What
are the methods that are the most effective way to serve the user's goals?
10.Suppose you are designing a touch-screen interface for a kiosk in a video
rental store. You want to provide the ability for the user to search for a movie and then provide information on where it is located in the store. Suggest the most effective way to improve search performance.
Oct20 12.10.16 16 11.There are many different types of systems, and each set shares its own unique properties. Try to best match the type of system with its corresponding properties: A. Office, home and entertainment applications B. Life-critical systems. C. Industrial and commercial uses.
12.a) Subjective satisfaction is of modest importance. Retention is obtained
by frequent use. Operator training time is expensive, so ease of learning is important. Answer: ________ . b) Lengthy training periods are acceptable to obtain rapid, error-free performance, even when the users are under stress. Answer: _________. c) Ease of learning, low error rates, and subjective satisfaction are paramount because use is frequently discretionary and competition is fierce. Answer: _________.
13.Some older adults avoid helpful computer-based devices, such as bank
terminals, because they are anxious about breaking the device or making an embarrassing mistake. Suggest the good starting point to help alleviate this fear of a bank terminal.
14.The ability for novice users to evolve into power users is one property of a well-designed interface. Suggest few ways that might best allow a graceful evolution from novice to expert.
15.One goal in requirements analysis is to ensure proper reliability. List the
responsibility of the human interface designer.
16.There is a significant diversity among humans with regard to physical
abilities, backgrounds, cultures and age. However, by simply designing an interface for the average, generic human, people of various types will be able to conform to the design without toil. Is this statement true or false?
Please submit your works on the next lecture/tutorial session.
