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Step 1: To Correct This Install Error, You Need To Clear The Log

This document provides steps to resolve a 1935 error when installing software by clearing the Windows file system transaction log. It involves using the fsutil command in an administrator command prompt to reset the log, rebooting the system, and then checking if a clean boot allows installation. If not, it recommends repairing the .NET framework before trying to install software again.

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62 views1 page

Step 1: To Correct This Install Error, You Need To Clear The Log

This document provides steps to resolve a 1935 error when installing software by clearing the Windows file system transaction log. It involves using the fsutil command in an administrator command prompt to reset the log, rebooting the system, and then checking if a clean boot allows installation. If not, it recommends repairing the .NET framework before trying to install software again.

Uploaded by

cukey13
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Hi,

If you receive a 1935 error when you try to install software, the Windows file
system transaction log has become corrupted. The transaction log is used by the
Windows file system to recover when a file error occurs. It can also happen if
there is an error with the installation of .netframework.
Step 1: To correct this install error, you need to clear the log.
a. Open an Administrator command prompt: Right-click Start > All Programs >
Accessories > Command Prompt and select "Run as Administrator" and click
"Allow" for the elevation prompt
b. In the command prompt, type the command below:
fsutil resource setautoreset true C:\
c. This assumes that C: is the drive in which Vista is installed. If it is installed
on another drive like D:, please change the drive letter appropriately.
d. Reboot the system.
e. Install the software and check.
Step 2: Check if you are able to install in clean boot.
How to perform Clean Boot http://support.microsoft.com/kb/929135

Note: Please ensure that the computer is set to start as usual by following the
step 7 from the article.
Step 3: Repair .net framework and check.
Repair the Microsoft .NET Framework installation
To do this, follow these steps:
a. Click Start, click Control Panel, and then click Add or Remove Programs.
b. In the Currently installed programs list, click Microsoft .NET Framework, and
then click Change/Remove.
c. Click Repair, and then click Next.
Diana
Microsoft Answers Support Engineer
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