CORPORATE PROFILE

KINTETSU WORLD EXPRESS SOUTH AFRICA

WHERE LOGISTICS MEETS PRECISION
 Airfreight Forwarding
Airfreight forwarding is one of our strengths - KWE takes responsibility for the entire transport process

Forwarding
providing a safer and faster service. We have a proven track-record in multiple industries.

KWE at a glance
Ocean Freight Forwarding
Ocean freight forwarding is a precision service - KWE is a non-vessel operating common carrier (NVOCC).
We do not rely solely on our own fleet, but have the flexibility and scalability of using multiple shipping lines
transportation services. Were able to sort cargo to and from multiple destinations as well as transport full
container loads.
Introducing your Global Logistics Partner
Kintetsu World Express (KWE) originated in 1948 in Japan. We are a global
logistics service partner, offering award winning supply chain management
solutions. These solutions include procurement services, vendor management, Customs Brokerage

Brokerage
Customs
ocean and airfreight forwarding, warehousing, distribution, transportation
and customs brokerage. Experience counts - Our experienced and highly-skilled Customs Compliance Team guides customers
through the rules and regulations effortlessly. Our range of assistance and guidance in the Customs
We have built a legacy based on solid business values and enduring customer business area of SARS is comprehensive and covers multiple areas.
partnerships. This is integral to our business philosophy and we understand the
concept of being an extension of, and an indispensable resource to you, our valued
business partner.

Warehouse Management

Management
Warehouse
KWE has a global network across Europe, the Middle East, Africa, Asia and the
Americas. Globally, KWE South Africa (Pty) Ltd forms part of the EMEA Region Over 56 000m2 of warehousing in SA, and counting - KWE provides warehouse management services either
(Europe, Middle East and Africa) and serves as the official gateway into Africa. on site at the customers locality or at facilities owned by KWE, around South Africa. All warehouses have
The EMEA Region is one of the 5 regional management systems supporting the the following security features: CCTV cameras with digital recording, access control, 24 hour security and
KWE global network, which includes: emergency back-up.
Connections to 216 cities across the globe
Almost 1 million square metres of warehousing

& Supply Chain

Management
KWE offers solutions across all industries and through an integrated management
Logistics and Supply Chain Management

Logistics
system, resources, network, people, processes and high-end information
technology, we are able to provide seamless solutions for clients. A strong link in our global chain - KWE provides a supply chain management solution which
combines 178 strategically located distribution facilities worldwide.

Principles we work by
We are a corporate global service provider that offers and ensures customer

Aerospace Logistics
satisfaction through a reliable service to customers all over the world.

Specialised
Specialised Aerospace Logistics
We at KWE, as part of a global community, together with our clients,
shareholders and employees, strive to create optimal working environments Our global integrated supply chain managed service runs 365 days a year. Our Unified Information
through the provision of our services and company values. Management Portal ensures Supply Chain Visibility and Supply Chain Events Management.

Africa Gateway
A focus on African countries and Indian Ocean islands - Through our partnerships with our agents we

Africa Gateway &

Project Cargo
have extensive coverage of Africa. This footprint allows us to offer a wide range of international and local
services to our customers.

Project Cargo
Managing your risk the right way - KWEs dedicated Global Project Cargo Divisions consists of teams of cross
functional, experienced and professional Project Cargo Specialists. We design and implement best practice
solutions for the movement of your assets in transit.
Airfreight Forwarding Ocean Freight

Forwarding
Our ocean freight services include:
One of KWEs Consolidation solutions Increased focus
core strengths With a global footprint of over 31 countries and a due to global

LCL / FCL cargo
Temperature controlled goods
Crating, packing and securing
Customs brokerage
total of 377 offices around the globe, we are able to
consolidate cargo from multiple suppliers for optimal trends

Cross haul and line haul
Buyers and Shippers
Break bulk, bulk and
project cargo
transport solutions and then consign it via our consolidations Online visibility solutions
KWE takes responsibility for the strategic airline partnerships. Booking
entire transport process providing
a safe and reliable service. Locally, our services include: With the drive towards
increased efficiencies and Traditionally, our core business is servicing big
Preparation of shipping documents supply chain solutions, this industry; we also provide specialised freight
We have a proven track-record in
Packaging (DG or normal) leads to a greater reduction solutions to all industry sectors. Weve provided for:
the following industries: Insurance
Customs brokerage
in freight costs through International sporting events
Aerospace Domestic and cross border surface transportation improved planning and Musical productions
Automotive and related products Specialised handling forecasting for ocean freight. Exhibitions
Agricultural products Expertise in handling high value products Livestock (Animal relocations)
Healthcare items AOG solutions KWE is registered as a Non-vessel
Machinery and construction equipment Charter services Operating Common Carrier (NVOCC) We are able to provide consolidated services for products
Specialised freight forwarding solutions for project Online visibility solutions that is able to utilise the transport purchased from various manufacturers based in the same region
work of semi-conductor, out of gauge cargo, and Onsite Part 108 security checks services of a variety of shipping lines. into a single shipment.
time and temperature sensitive products Long and short term storage solutions
Customs Brokerage

Brokerage
Customs
We ensure all our clients
paperwork is in order
Our experienced and highly-skilled Customs Assistance with, and submission of, an Application In addition we are:
for a Customs Client Code
Compliance Team guide customers through the
Number, for purposes of Imports, Exports, An appointed and, importantly, an Accredited Clearing
rules and regulations effortlessly. Our range of and other Customs Client types Agent with SARS, in terms of Section 64E of the Customs
assistance and guidance in the Customs business Maintaining our customers Customs Client and Excise Act, No 91 of 1964
area of SARS covers: profile with SARSs Customs Business Unit Have a solid and healthy relationship with SARS since 1997
(DA 185) Are regarded by SARS as a reputable company
Applying to SARSs Customs Business Unit with integrity
Online Customs brokerage for Refunds (Customs related) Have representatives on EXCO level in SAAFF National
Pre-clearance of shipment performed prior to cargo Customs rebate provisions and SAAFF Regional (Gauteng)
arrival to prevent costly delays Applying and obtaining a Letter of Authority
Full electronic communication/integration (EDI) with from SARS
SARSs Customs business unit Port Health protocols (Examinations,
Tariff classification and determinations are facilitated and Releases, etc.)
advised upon, in line with the Harmonised Commodity State Vet protocols (Examinations, Releases, etc.)
Description and Coding System Import and/or export commodities deemed to
Matters pertaining to import and/or export control be Prohibited and/or Restricted
i.e. permits Tariff related issues and the various rate of duties
Assistance and guidance on matters pertaining to Rules of applicable, including making applications for
Origin applications i.e. trade agreements Tariff Determinations to SARS
Matters pertaining to Customs Valuations ITAC i.e. rebate permits (470.03), etc.
Provision of up-to-date information regarding Customs Managing and monitoring Customs stops and/or
rulings and SARS matters in general Customs detentions
Warehouse Management

Management
Warehouse
Over 56 000m2 Inventory management
Parts traceability by serial number, Date of Receipt,
All warehouses have the following
security features: CCTV cameras with
digital recording, access control, 24 hour
of warehousing in SA,
attribute management
FIFO management to ensure systematic cycling of inventory security and emergency
Inventory Put Away process management

and counting Reporting Our warehouse facilities:

KWE provides daily reports of inbound receipts, Region Sq/m

inventory balance and an order status report to HTM
In South Africa, KWE provides warehouse Services include: KWEs system generates a full set of reports for clean
Johannesburg
management services either on site at the Pick and pack
and effective record keeping
Jet Park, adjacent to the OR Tambo airport 16 500
Inventory counts are supported by system generated reports for
customers locality or at facilities owned by Product kitting OR Tambo, South African Airways terminal 14 000
reconciliation and record keeping
Kan ban preparation for line feeding support
KWE, around South Africa. OR Tambo airport in-flight catering 500
Re-packing
Container deconsolidation/unpacking RF capability Durban
Manhattan SCALE is a warehouse Postponement logistics
Mobeni 18 000
management system that KWE RSA is Inventory cross dock RF put-away for real- time update of inventory within
Vendor/supplier managed inventory warehouse storage locations Prospecton 6 900
implementing in our facilities across the
High value storage RF pick and ship to identify the status of each shipping order
country, and the system will also enable Bond store and general store management RF inquiry of inventory within the warehouse by part number, Cape Town
offsite client warehouse management. Temporary staffing location or system generated lot Airport Industrial Estate 1 000
Logistics and Supply Chain Management

& Supply Chain

Management

Logistics
Our fully integrated Supply chain
approach management services
Throughout our global network, Our services include: KWEs optimal distribution methods At KWE, our business approach encapsulates a Framework Evaluation
KWE is able to provide end-to-end Procurement of materials
deliver high-level solutions for Methodology technique. Simply put, we know that one solution may
supply chain management Vendor management diverse challenges such as: not meet all customer requirements. We therefore place a high level of
solutions according to our clients Processing products
Logistics consulting
importance on accurately evaluating existing inventory flows within
Contract logistics
specific needs. PO (Purchase Order) management the supply chain and adapting where needed.
Long and short term
Inventory control management
storage solutions
Assembly works
With state-of-the-art systems and Handling merchandise repair and
Reverse logistics (RMA): Return
technology, coupled with world class returns, including waste disposal
Material Authorisation We provide a range of value-added services:
Handling of orders
facilities, we are able to seamlessly Cross-dock operations
Inventory management and
co-ordinate the flow of cargo from information management
VMI (Vendor Managed Inventory)
Transport/forwarding management Supply chain specialists Inventory forecasting for materials
factory to foundation. Supply chain rationalisation Supply chain strategy formulation requirement and demand planning
Project management
Analysing results, proposing Inventory management Freight and transport management
Product inspection
and implementing continuously evaluation audits
improved solutions
Specialised Aerospace Logistics

It is the aerospace industry which Below the wing Above the wing
provides the best illustration of
Our below the wing or technical operation includes Above the wing, we manage a fully integrated
KWE RSAs provision of their managing a 24/7/365 14 000m2 off site warehouse seamless supply chain for all in-flight passenger
comprehensive logistics services.

Aerospace Logistics
containing roughly 200 000 SKUs at the countrys major comfort and catering services. KWEs advanced
international airport. KWE handles all the inbound logistics integrated materials management systems

Specialised
of parts, components and other materials from 1750 provide us with global visibility allowing us
suppliers around the world all within stringent customs and to accurately track and forecast demand, and

For the national excise requirements to meet specific service tiers. We also
move and control different aircraft engine types and fully
subsequently replenish the airlines global
supply chain as and when demand dictates.

carrier, we
assembled landing gears to and from this facility.
The in-flight operation is conducted on a
We assist with aircraft A, C and D maintenance checks, global level integrating and utilising KWEs

manage both retrofits, cargo conversions as well as other offsite projects.

Our operations are audited annually by the CAA, FAA,
vast global footprint. KWE RSA is now entering
its 10th year as a trusted partner of the

above and BV and EASA to name a few, and always pass with flying
colours. KWE also handles and manages the total supply
national carrier, and is expecting to expand our
service offering; taking bold steps and industry

below the wing

chain of a major aircraft tyre manufacturer which supplies firsts in further pioneering new and innovative
the carrier. concepts for the airline.

operations on This operation includes tracking tyres by serial numbers to

ascertain their position on various aircraft at time of landing,
Our above and below wing supply chain
concept was pioneered by KWE RSA, and is

their behalf. usage and return for retreading as well as total spares
management.
fully customisable to suit any industrys supply
chain needs.
Africa Gateway Project Cargo

A focus on Managing KWE is currently active in the following industries:

your risk the

Renewable energy Construction

African countries Services for Africa: Oil and gas

Power generation
Mining

and Indian Freight Forwarding from

South Africa to African Countries
Warehouse services
- Packing / unpacking right way
Our services include but are not limited to:
Ocean islands
(air/sea/road) material control
Freight forwarding services for - Consolidation and
all cross trade (air/sea/road) deconsolidation KWEs dedicated Global Project Cargo OOG / Heavy lift cargo Specialised handling equipment ie:
Emergencies sameday air / Procurement Divisions consist of teams of cross functional, Sensitive / Specialised cargo Craneage (cranes, hydraulic jacks,
road solutions (specific areas) Route optimisation experienced and professional Project Cargo Hazardous cargo handling and transport, skidding and sliding)
Specialists. and military equipment (weapons systems, Pre-stowage and lashing /
Through long-standing partnerships (Dedicated, AOG, UDO) Risk management
arms and ammunition) lifting calculations
RIT / RIB shipments Transport insurance
with our agents we have extensive We design and implement best practice
Safety and Risk Management Vehicle escorts
Transit and border clearances Tracking and tracing
coverage on the African continent. Door to door / DDP services Reporting solutions for the movement of your assets
Packing normal and specialised Load masters
cargo packing Air Charters, Sea Charters, etc.
in transit starting with pre-project feasibility Technical planning for best practice project Leveraged carrier negotiations due
studies right through to delivery on time,
This footprint allows us to offer a wide design and execution (building logistics to economies of scale (rates, space,
in full with administration complete. concepts, methodologys & complete extended free stays)
range of international and local services turn-key solutions) Staged consignment ruling facilitation
to our customers throughout Africa. Our African partners are carefully selected Our solutions are further enhanced by our Preferential arrangements with Global Maintenance & repair / return logistics
systematic approach to risk management that Underwriters 24 / 7 / 365 operations hotline
KWE have identified various countries in which we plan and we monitor their performance closely. include critical checks and balances providing Expert Marine Surveyors (Formulated around AOG philosophy)

Africa Gateway &

to establish our own footprint due to ever increasing Our demanding criteria include: early warning systems. Stevedore / Tally services Dedicated project co-ordinators

Project Cargo
Route surveys and Route clearance (all modes of transport, import, export
demand and volumes moving to these countries.
(superloads) and specialised knowledge)
High quality calibre for each market area These systems, in the hands of our people,
Port surveys
All services are controlled from a central point at our Demonstrated history of superior performance empower you to make the right decisions to Site surveys
head office in Johannesburg via a dedicated team of Competitive pricing and wide range of solution options protect your investments and minimise costly Specialised vehicles
trade and operations experts. Financial stability errors. As your Global Logistics Partner, your Specialised services ie: on-site rigging. etc.
expectations become our commitments.
Our integrated network KWE - Aiming to be a
KWE can become an indispensable, integrated global logistics partner to
True Global Logistics Partner
your business. By joining the KWEs integrated network youre partnering
We want to continue to be a corporate group that provides reliable
with a powerhouse who has connections all over the world.
service and customer satisfaction to customers all over the world and aim
for a truly abundant future.

We at Kintetsu World Express shall create new values and optimal

environments through our provision of cargo logistics services in order
to contribute to the development of a global community together with
our clients, shareholders and employees.

Japan

Europe, Middle East & Africa KWE Group The Americas

Southeast Asia East Asia & Oceania

The Americas Europe, Middle East & Africa Southeast Asia Japan

Japan
Canada Bahrain Bangledesh
USA Belgium Cambodia
Brazil Benelux India
Mexico Czech Republic Indonesia
France Malaysia East Asia & Oceania
Germany Myanmar
Ireland Philippines Australia
Italy Singapore China
Netherlands Thailand Korea
Russia Vietnam Taiwan
Saudi Arabia
South Africa
Sweden
Switzerland
U.A.E.
United Kingdom
Compliancy
RA3 Agent, Financial Broad-Based
a South African First! Compliance Black Economic
The European Union have introduced, complimentary to the ICAO
Annexure 17 Regulations (covered under Part 108 of the SACAA
As a subsidiary of KWE Inc., a public entity listed on the Nikkei stock
exchange, we are bound by the Financial Instruments and Exchange Law
Empowerment Policy
Regulations), security measures which cover air cargo or mail of Japan (JSOX). Whilst KWE RSA is audited against ISO 9001:2008, we South Africas first democratic government was elected in 1994, with a clear
carriers operating into the EU from a third country airport. are audited against JSOX as well, so as to ensure financial compliance mandate to redress the inequalities of the past in everysphere: political, social
This means that from 1 July 2014 no cargo may be flown on an aircraft across the group of companies, thereby protecting the interests of our and economic. Since then, government has embarked on a comprehensive
into the European Union without strict adherence to the measures shareholders, investors and employees respectively. programme to provide a legislative framework for the transformation of South
that are required under these regulations. Africas economy. In 2003, the Broad-Based Black Economic Empowerment
(B-BBEE) Strategy was published as a precursor to the B-BBEE Act, No. 53
In order to comply with the regulations airlines have already made of 2003. The fundamental objective of the Act is to advance economic
written declarations of commitment to the EU, all forwarding,
courier agents, airlines and consignors must become validated by
ISO 14001 transformation and enhance the economic participation of black people in the
South African economy.
an EU qualified validator accredited by an EU member state. Our certification for ISO 9001:2008 means we can now strive to obtain
KWE is fully aligned to these regulations and is officially a RA3 Agent. a certification in ISO 14001. As a business group, we enthusiastically Source: http://www.thedti.gov.za/economic_empowerment/bee.jsp
embrace environmental preservation practices. Locally, we have already
replaced our server infrastructure and effectively reduced electricity
KWE RSA is proud to be certified as a Level 2 B-BBEE Contributing Value
Cargo Security:
usage by approximately 60%. We have also committed to plant a tree
for every container sent from Johannesburg to Durban. Adding Supplier and is committed to the transformation process as
defined in the Broad-Based Economic Empowerment Act No 53 of 2003
Part 108 and the Codes of Good Practice issued in terms of this Act.

As a premier airfreight cargo company, we pride ourselves in ISO 9001:2008 KWE RSA continues to employ skilled members from all sectors and
runs an ongoing Learnership Training Programme, taking in Learners
being compliant to the many laws that govern the movement of cargo,
not only in South Africa but also globally. We were one of the first KWE RSA is certified to the ISO 9001:2008 standards as prescribed by ISO. and putting them through various training courses, with the intent of
agents in South Africa to be certified against the CAAs Part 108 security We have fully adopted the ISO 9001:2008 as the ethos of our company offering employment after graduation. KWE RSA now has an emphasis
policy. We continuously strive towards maintaining the highest possible and use the quality elements defined by ISO, to create a business system on preferential procurement and enterprise development, with the view
standards when it comes to managing our customers freight. and not a quality system. of dealing with smaller, black-women-owned businesses.

KWE RSA has had a long standing business agreement with Keodirelang
consortium and will continue to do so. The consortium recently changed
C-TPAT & AEO their name to Amuugu Investments (Pty) Ltd.

KWE have been certified globally as C-TPAT (Customs trade pact against
terrorism) compliant. This standard governs all cargo entering the USA,
either by air or ocean. We do pride ourselves in ensuring that all cargo
destined for the USA meets their stringent requirements such as ISF
etc. We are also AEO (Authorised Economic Operator) compliant. The Contact us
requirements are similar to C-TPAT and governs all cargo entering Europe.
Contact:
Head Office +27 11 573 5700 / Cape Town +27 21 380 2800
Durban +27 31 460 8400 / Port Elizabeth +27 41 504 8800
Lanseria +27 11 573 5731

Head Office address:

Unit B, Wingfield Park, Jones Road,
Jet Park, Boksburg, Gauteng

Postal address:
P O Box 2713, Kempton Park, 1620, Gauteng

2015 EDITION