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    Job Description Barista

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    Fher Teran
    This job description outlines the responsibilities of a Barista at Cutting Board Bakery and Café. As the first point of contact for customers, a Barista must provide excellent customer service, process orders promptly and efficiently, and ensure return customers through product knowledge and a positive attitude. Key responsibilities include greeting customers with a smile, accurately handling transactions, building rapport, responding to concerns, maintaining product quality standards, and working as part of a team to meet business needs. Prior experience is not required but good communication skills and the ability to multitask, handle physical tasks, and maintain a professional manner are important qualifications for the role.

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    Job Description Barista

    Uploaded by

    Fher Teran
    498 views2 pages
    This job description outlines the responsibilities of a Barista at Cutting Board Bakery and Café. As the first point of contact for customers, a Barista must provide excellent customer service, process orders promptly and efficiently, and ensure return customers through product knowledge and a positive attitude. Key responsibilities include greeting customers with a smile, accurately handling transactions, building rapport, responding to concerns, maintaining product quality standards, and working as part of a team to meet business needs. Prior experience is not required but good communication skills and the ability to multitask, handle physical tasks, and maintain a professional manner are important qualifications for the role.

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    Job description of a barista .

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    This job description outlines the responsibilities of a Barista at Cutting Board Bakery and Café. As the first point of contact for customers, a Barista must provide excellent customer service, process orders promptly and efficiently, and ensure return customers through product knowledge and a positive attitude. Key responsibilities include greeting customers with a smile, accurately handling transactions, building rapport, responding to concerns, maintaining product quality standards, and working as part of a team to meet business needs. Prior experience is not required but good communication skills and the ability to multitask, handle physical tasks, and maintain a professional manner are important qualifications for the role.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    498 views2 pages

    Job Description Barista

    Uploaded by

    Fher Teran
    This job description outlines the responsibilities of a Barista at Cutting Board Bakery and Café. As the first point of contact for customers, a Barista must provide excellent customer service, process orders promptly and efficiently, and ensure return customers through product knowledge and a positive attitude. Key responsibilities include greeting customers with a smile, accurately handling transactions, building rapport, responding to concerns, maintaining product quality standards, and working as part of a team to meet business needs. Prior experience is not required but good communication skills and the ability to multitask, handle physical tasks, and maintain a professional manner are important qualifications for the role.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Job

    Description - Barista
    As a Barista at the Cutting Board Bakery and Caf, you are the first point of contact for our
    customers. A Barista should be able to process orders promptly and efficiently while
    providing excellent customer service and a positive attitude. We want to ensure the return
    of our customers because the success of our business depends on it. Baristas are
    responsible for educating customers about our organic and locally roasted coffees, teas,
    juices and smoothies and working with co-workers to ensure the operations of the caf are
    smooth and profitable.

    Reports to: Manager
    Classification: Hourly, Non-Exempt, 20 35 hours per week

    A Barista is responsible for the following:

    Customer Service and Accountability
    Greets every customer with a friendly smile and positive attitude
    Is honest and promotes the values and mission of The Cutting Board
    Accurately processes transactions through the POS and counts back change to
    customers
    Provides excellent customer service and builds rapport with customers by learning
    names and favorite drinks
    Responds appropriately to customer concerns
    Communicates customer complaints to management
    Adheres to company dress code
    Respects peers and management by being on time for their scheduled shift and finding
    someone to cover shifts when they are unable to work
    Adheres to appropriate standards of behavior in the workplace and to behaviors
    outlined in the Employee Handbook
    Ensures accountability of company funds and inventory

    Product Quality
    Maintains the highest level of standards for all product preparation including proper
    grinding of coffee beans and top quality espresso shots
    Produces superior product presentation
    Educates customers on our vendors coffee products and is knowledgeable of coffee in
    all aspects
    Are familiar with the juice and smoothie menu and how to make each item
    Assists in the preparation of fruits and vegetables for juice and smoothie items
    Follows health, safety and sanitation guidelines for all products
    Adheres to all Company recipes and measurements
    Responsible for maintaining the espresso machine and thoroughly cleaning at end of
    each business day
    Maintains blending and juicing equipment
    Keeps work area clean and organized so that co-workers and management can locate
    resources and products as needed

    Teamwork and initiative
    Communicates with co-workers and management to solve problems and improve the
    quality of our coffee and customer service
    Maintains continuous communication with co-workers during peak business hours
    Works with co-workers and management to effectively implement change
    Contributes to a positive work environment
    Assists in completing the opening and closing checklist
    Makes an effort to improve job skills, knowledge and education
    Initiates suggestive selling and sampling of products
    Does what needs to be done when asked
    Contributes to the profitability of the caf by finding new methods of selling products


    Qualifications
    No previous Barista experience is required but is preferred. The ability to process customer
    orders and retail items on a POS register system, operate and use equipment necessary for
    store operation, communicate effectively with co-workers, guests and management, handle
    multiple tasks at one time, work varied hours and days based on business needs, work
    weekly special events, and work successfully as part of a team under pressure and maintain
    positive moral and a professional attitude. Job will require occasional lifting of up to 40 lbs
    and ability to stand for long periods of time, as well as frequent and continual flexing and
    rotating of wrist and spine.





    Employee Acknowledgment
    I have read and understand the qualifications for this job and understand what is expected
    of me to preform my job function. I understand my job responsibilities can change
    according to the operational needs of the business.


    _____________________________________________________________________ ________________________________
    Name Date

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