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Users Guide For Customs Clearing Agencies

Qatar Customs Clearance Single Window (QCCSW) is a web-based system that allows companies involved in international trade to submit import/export/transit documents and information to government authorities through a single portal. This streamlines regulatory compliance requirements and improves information sharing between the private sector and government agencies.

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Ramesh sivan
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© © All Rights Reserved
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0% found this document useful (0 votes)
309 views249 pages

Users Guide For Customs Clearing Agencies

Qatar Customs Clearance Single Window (QCCSW) is a web-based system that allows companies involved in international trade to submit import/export/transit documents and information to government authorities through a single portal. This streamlines regulatory compliance requirements and improves information sharing between the private sector and government agencies.

Uploaded by

Ramesh sivan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 249

QCCSW FOR CUSTOMS CLEARING

AGENTS


CONTENTS

Chapter 1: About This Guide

Purpose and Audience ................................................................................................................. 4


Document Conventions ................................................................................................................ 5

Chapter 2: About QCCSW

Chapter 3: Getting Started

QCCSW Homepage....................................................................................................................... 9
Logging In ..................................................................................................................................... 10
Logging Out .................................................................................................................................. 22

Chapter 4: Declaration

24

Search and View Declaration .................................................................................................... 26


Create Declaration ...................................................................................................................... 56
Submit Declaration .................................................................................................................... 119
Update Declaration ................................................................................................................... 121
Copy Declaration ...................................................................................................................... 124
Delete Declaration..................................................................................................................... 127
Print Declaration......................................................................................................................... 128
Create and Submit Amendment Request............................................................................... 129
Search and View Amendment Request.................................................................................. 135
Amend Declaration ................................................................................................................... 139
   

QCCSW - CCA USER GUIDE 2

Create and Submit Cancellation Request .............................................................................. 144


Search and View Cancellation Request ................................................................................. 150

Chapter 5: Duties and Fees Payment

153

Search and View Payment Information .................................................................................. 154


Make Payment........................................................................................................................... 162
Print Payment Receipt ............................................................................................................... 165

Chapter 6: Refund

169

Create and Submit Refund Application .................................................................................. 169


Search and View Refund Application ..................................................................................... 175
Update Refund Application ...................................................................................................... 180
Delete Refund Application ....................................................................................................... 183

Chapter 7: Temporary Import Application

185

Search and View Temporary Import Application .................................................................. 186


Create and Submit Temporary Import Application ............................................................... 193
Update Temporary Import Application ................................................................................... 203
Request Extension or Transfer for Temporary Import ............................................................. 206
Delete Temporary Import Application .................................................................................... 215

Chapter 8: Administration

218

Activating Company Account................................................................................................. 218


Account Management ............................................................................................................. 224
User Management ..................................................................................................................... 231

   



QCCSW - CCA USER GUIDE 3

About This Guide

  



CHAPTER 1

  

About This Guide


)
*  & '  .(QCCSW)  
$    
     
.(CCA) )


Welcome to the Qatar Customs Clearance Single Window (QCCSW) User Guide for Customs
Clearing Agents (CCA).


01 / 
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$     + -/
.;/8/9  /* 
QCCSW introduces new features and re-engineered processes for import, export, and
transit/transhipment.

   
Purpose and Audience
$ .(CCA) )

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01
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This guide is for users of QCCSW, specifically Customs Clearing Agents (CCA) in the
import/export industry. Users of this solution should have basic familiarity using computers and
accessing web-based applications.

: (CCA) )

  
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0
This guide will help CCA to:
;

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Navigate the homepage
;

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Manage declarations
Q/ *0 P
Pay duties and fees
0
   

QCCSW - CCA USER GUIDE 4


  

About This Guide

Manage refund
8S
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Manage temporary importation requests
 /   4
Perform account/user administration

 !" #
Document Conventions
. 
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Refer to this section to familiarise yourself with the visual aids used throughout the user guide.

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Navigation

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To assist users with accessing screens, pages, or windows, refer to the following navigation
format:

.;   XX K 


Open the User Account screen.

(/4  $ Y <<  << E; N)


(Admin menu >> User >> Create new user)

,  *) ( $ &


Buttons, fields, and other system elements

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4 U /
All system elements are highlighted in Bold text.

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Hyperlinks

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4
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All topics mentioned in the user guides content are hyperlinked. Click on the hyperlink to view
the referring topic.

2
34

Callouts

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QCCSW - CCA USER GUIDE 5


  

About This Guide

Callouts are presented differently from the original content and highlight certain information.

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There are two types of callouts: tips and warnings.
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M$ $ '$ $ " -/

A Tip provides good-to-know information that helps users complete a task or


procedure.

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.+
A Warning refers to information that may be critical to the systems functionality and
might affect data or system stability.

   



QCCSW - CCA USER GUIDE 6

About QCCSW

  #6 78 

98:

CHAPTER 2
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About QCCSW
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Companies involved in international trade have to regularly prepare and submit information
and documents to government authorities to comply with import, export and transit-related
regulatory requirements.

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Qatar Customs Clearance Single Window (QCCSW) is a web-based system used by Traders,
Customs Clearing Agents, Service Bureau, and Shipping Agents, to submit trade-related
information and documents to Government Agencies and Customs for approval and processing.
This single window approach improves the availability and handling of information, expedites
and simplifies information flows between trade and Government.

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01 :

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QCCSW encompasses the entire customs and trading business processes that can be
categorized into three main areas: Import, Export, Transit and Transshipment.

.F  DF& /R )I  ; H 7G  ; IiF ;= ; /


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  01 4  /
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Import process handles the transaction of goods that enters Qatar by sea, air, or land. This
process includes:
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Import for Home Use - involves the import of goods for home use. Customs duty will be
applicable based on the tariff of the items being imported.

   



QCCSW - CCA USER GUIDE 7

About QCCSW

  #6 78 

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Temporary Import - involves the import of goods on a temporary basis which needs prior
approval from the Customs Director. Customs duty will be collected under guarantee and
will be refunded if the items are re-exported.

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Passenger Cargo Import involves goods which are less than QR3000 in commercial
value, and which passengers need to declare to Customs before entering Qatar territories.

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:4E  Y/
Export process handles the transaction of goods that leaves Qatar by sea, air, or land. This
process includes:


01 f 
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.;IiF H I ;i
; - & ' / 
  

Temporary Export involves the export of goods and equipments on a temporary basis.
Customs duties are applicable during the subsequent import for value-added goods.

.; S$ ;M* /*G


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Re-export involves the re-export of goods which are previously under temporary
import or import.

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.;-/ m2 FI U /  ; IiF H I @ _4 ;

Transit is process where goods are transiting through Qatar by sea, air, or land from one
gateway to another. Customs duties are collected under guarantee for goods under transit.
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Transshipment, on the other hand, is a type of Transit which does not involve movement of
goods within the country. The goods will be discharged to the port from the carrier for loading
into another carrier to transship to another destination. This does not involve customs duties.

   



QCCSW - CCA USER GUIDE 8

Getting Started

B:

CHAPTER 3

D

Getting Started
:H* M  2/
This chapter aims to:

;

N;    24 M/'G
Familiarise you with QCCSW main interface;

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Illustrate the steps to follow for logging in and logging off from the system; and
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Show and describe other information and links that can be accessed using in the
interface.

9  >  >" = <#6 7 A 3


QCCSW Homepage
:&/R )I  
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QCCSW application can be accessed through:

XF ` -

Direct URL

.  8 E KM*  https://www.ecustoms.gov.qa @ o


o

Type https://www.ecustoms.gov.qa/ in your Internet browser

Hukoomi $A ; 7 )$ -

Hukoomi portal

https://www.gov.qa @ o
o

Type http://www.gov.qa/

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Click the QCCSW application link under the E-services

   



QCCSW - CCA USER GUIDE 9

Getting Started

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Logging In
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As QCCSW system can be accessed only by registered users, you need to login to the system
before the services can be used. Please check with your company administrator on the
availability of your user profile.
:
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;     
N; DM* H @ -1
https://www.ecustoms.gov.qa/

To log in:
1. Go to the QCCSW Home Page.
https://www.ecustoms.gov.qa/

" !       #$ :1


   



QCCSW - CCA USER GUIDE 10

Getting Started

Fig.1: QCCSW Home Page


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/

.;' ; DM= I U / 0 .-A ( B0 - .


The Useful Links section gives quick access to the vital areas that users utilize.
a.

Click HS Code Search. The Tariff Viewing page is displayed.

   



QCCSW - CCA USER GUIDE 11

Getting Started

7 ) :2 )

   



QCCSW - CCA USER GUIDE 12

Getting Started

Fig.2: Tariff Viewing Page


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 .;'  /D  ;

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.;' 
Select the Tariff Chapter Listing from the dropdown or enter the key words or phrases to locate tariffs.
Alternatively, you can also enter the HS Code or the Tariff Heading.
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b.

Click Duty Calculator. The Duty Calculator Service page is displayed. Use this page to
calculate duties by specifying the HS Code Chapter, Heading, HS Code, Country of Origin,
CIF Value and Currency. The duties calculated using this tool is approximate. There will be
additional charges to be paid during the actual importation.

   



QCCSW - CCA USER GUIDE 13

Getting Started

4 D4 :3 )

Fig.3: Duty Calculator

.$A ;24  7


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2. Click Login. Hukoomi login page is displayed.

-2

   



QCCSW - CCA USER GUIDE 14

Getting Started

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A& ) :4 )

   



QCCSW - CCA USER GUIDE 15

Getting Started

Fig. 4: Hukoomi Login Page

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FA 2
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3. If you have a smart card, plug-in smart card to your computer and click Login with Smart
Card in the login page.

. $ @ / $I ;
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4. Enter the PIN number of the smart card when prompted.
., <
A& -  *  U-   ;   U0 7z U- ;
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If you do not have a smart card, enter your User Name and Password in the Login with
username section and then click Login.

. 
$  ;  
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0 -5
5. QCCSW welcome page is displayed.

   



QCCSW - CCA USER GUIDE 16

Getting Started

9  >  >" = <#6 78 (8 97 9>"= <0 )> A 3 J  ) :5 )

Fig.5: QCCSW Clearing Agent Welcome Page

   



QCCSW - CCA USER GUIDE 17

Getting Started

  , /0
Other Useful Links
.
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@ DM=/;  DM=  7 ` 4G
There are various links found on the Clearing Agent Home/welcome page that will be useful to
the user.

L"

Language Selector

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:6

Fig.6: QCCSW Clearing agent Welcome Page Language Selector

   



QCCSW - CCA USER GUIDE 18

Getting Started

Z  
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Use these links to switch to languages.

@
  
Welcome Note

&   )      * % &" #


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Fig.7: QCCSW Clearing Agent Welcome Page Welcome Message


    + )I ;'/0 ;D -G 7      
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This page shows a welcome message to the logged in user and provides a short background of
the QCCSW system.
   

QCCSW - CCA USER GUIDE 19

Getting Started

A 3
Home

 !" #$ #(      % $  % &" #


:8

Fig.8: QCCSW Clearing agent Welcome Page Home Button

.P ;= ;  
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Click the Home button to go back to the welcome page of the site.

0
&
Contact Us

   



QCCSW - CCA USER GUIDE 20

Getting Started

% ,$-" !     )      #$ :9

Fig.9: QCCSW Clearing agent Home Page Contact Us

/9G U / 0 .; * $ ' 4G t


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4G Iz  *G ` -/
.    
UI& /  P$ $' 
; M
;  M $   

The Contact Us link re-directs the user to the page where the contact information can be seen.
The user will be provided with different options on how to communicate with the General
Directorate of Customs and the QCCSW support team.

   



QCCSW - CCA USER GUIDE 21

Getting Started

<
>A&

Logging Out
:<
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To log out:

.;XY / H I 4 , 
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1. To log out, click Logout located at the left-hand side of the screen.

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>A& :10 )

   



QCCSW - CCA USER GUIDE 22

Getting Started

Fig.10: Logout Button

. 
$ 

;   N; DM* H 7 $ 2
4G U
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2. You will be redirected back to the QCCSW Home page.

   



QCCSW - CCA USER GUIDE 23

Declaration

O0

CHAPTER 4

9  <D

Declaration
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Electronic declaration allows Traders to declare the goods, which they are bringing in and out
of the country. The system supports following types of declarations

8S
 01/
01 Import/Temporary import
Export/Temporary export/Re-export

/*  I /8S /*  //*  8/9  -

Transit

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In Qatar, only the CCAs are allowed to submit the goods declaration to Customs. Hence,
Traders have to authorize a Customs Clearing Agency to submit the declaration on behalf of
them.

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Declaration submitted by CCA will be sent to the system. It will undergo a series of validations
configured in the system and will be either approved or rejected. A notification will be sent to
Trader/CCA on the status of customs approval.

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After the customs approval, declaration will be sent to the other government agencies for their
approval where applicable.

.; -$ H I *D ' 2/-G U G  


 
; F Z//'G )   A/

   



QCCSW - CCA USER GUIDE 24

Declaration

Submitted declarations can be amended or canceled by the CCA with approval from customs.

:;
  I_* M  Z/
This chapter covers the following topics:

 F I tD
Search and View Declaration

 F Y
Create Declaration
Submit Declaration

 F t/DG
Update Declaration

 F 
Copy Declaration

 F 
Delete Declaration

 F; IFR
Print Declaration
/'  @ R U/-G Y
Create and Submit Amendment Request

 F /'G
Amend Declaration
/'  @ R I tD
Search and View Amendment Request
ZE @ R U/-G Y
Create and Submit Cancellation Request
ZE @ R I tD
Search and View Cancellation Request

   



QCCSW - CCA USER GUIDE 25

Declaration

9  <D * B0
Search and View Declaration
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'$ 4 ) 
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The system allows clearing agents to search for a specific declaration created or submitted by
them.

To search and view a declaration:

.
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(tD<< 4 )

1. Open the Declaration Search page.
(Declaration >> Search)

0"1 23( "#


. % :11

   



QCCSW - CCA USER GUIDE 26

Declaration

Fig. 11: Declaration - Search page

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  tDF
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2. Enter information on the following search criteria fields:

9  <D
Declaration Status

F  I/U/-G ; H


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(...mZ ai m I a/-G UG :
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Select from the dropdown list the status of the declaration. This refers to the declaration
submission/approval status (e.g. Submitted, Approved, Rejected, Cancelled and
Provisional).

<
Processing Status

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(...;- '; /' ' & E ' & P :
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Select from the dropdown list the processing status of the declaration. This status refers to
the various steps in the customs declaration processing (e.g. Pending payment, Pending
release, Pending inspection etc).

9  <D 8
Declaration Type

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Select from the dropdown list the type of declaration.

9  <D" ?6T R6 /9  <D R6


Declaration Number/Declaration Provisional Number

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  F U
  F U 7
.
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QCCSW - CCA USER GUIDE 27

Declaration

Enter the declaration number or the provisional number (if document status is Provisional)
assigned to the declaration.

 /A
Importer/Exporter

. */)  I tDF 

H I -
  F ' * /  7

Enter the Importer/Exporter involved in the declaration or click


Importer/Exporter code and name.

When

to search for the

is clicked, the Importer/Exporter Search page is displayed.

Fig. 12: Importer/Exporter Search page - Organization

Select the Type of Account from the dropdown list. Choose from Individual or
Organization.
If Organization is selected, enter the Customs Code or the Company Name (English),
and then click Search. Search results are displayed below.

   



QCCSW - CCA USER GUIDE 28

Declaration

Fig. 13: Importer/Exporter Search page Search Results

Click the Importer/Exporter Code and Name hyperlink.

   



QCCSW - CCA USER GUIDE 29

Declaration

If Individual is selected, additional fields are displayed.

Fig. 14: Importer/Exporter Search page - Individual

Enter the Qatari ID, Passport No, and/or the importers or exporters First Name and Last
Name. Click Search. Search results are displayed below.

   



QCCSW - CCA USER GUIDE 30

Declaration

Fig. 15: Importer/Exporter Search page Search Results

   



QCCSW - CCA USER GUIDE 31

Declaration

Click the Importer/Exporter Code and Name hyperlink.

D V2  0 R6
Bill of Lading Number

.
 F  ;F* DF) DY 
*; U 7
Enter the Bill of Lading number associated to the declaration.

Y/V 28W X&


Date of Creation From/To
Date of Submission From/To

-D  KF*/ ./  /D  U/- ; -/ H I -; /2Y/; 


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* /  $ 7
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Enter a date range in dd/mm/yyyy or click on the calendar icon to specify the date. This
field becomes Date of Submission for all Document Status other than Provisional.

.tDF N  I U
0 .B0 - -3
3. Click Search. The search results are displayed.

; tDF N  ;DM= 4 


:12 =

   



QCCSW - CCA USER GUIDE 32

Declaration

Fig.16: Declaration - Search Results page Provisional Status

   



QCCSW - CCA USER GUIDE 33

Declaration

;  ; D tDF N  ;DM= 4 


:13 =

Fig.16: Declaration - Search Results page Status other than Provisional


   

QCCSW - CCA USER GUIDE 34

Declaration

KM*  K
GM$ H I - . 8  0 10 H  I A/
.tDF N  DM= )
 - 
You can view up to 10 records at a time. Click the navigation buttons
to navigate within the search result pages.

.
 F=
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0 .?6T 9  <D R6 /9  <D R6 ` H I - -4
4. Click the Declaration Number /Declaration Provisional Number hyperlink of the
declaration that you want to view. The Declaration details are displayed.
The following tabs are shown on the Declaration Details page: Header, Party, Bill of
Lading, Invoice, Item, Charges, Documents and Summary. The default tab shown is the
Header tab.

The Container tab is shown on the page if the cargo is containerized.


The Dealing tab is shown on the page if the declaration is a statistical declaration.

,
#" #
. % :14

   



QCCSW - CCA USER GUIDE 35

Declaration

Fig.17: Declaration Details page Header tab

:
=M @ ' /FG  H I - .;
  F/F  H
  F=
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-G U / -5
5. The Declaration details are organized into the following tabs. Click on each tab name to
view the details:


Header

.7 M$ YE /G


  F
   F) I ;$' $ '@ /F '  /
H; 4  8 $ ;/ H I D/ 
 F  $ ~$ 
=MG @/F '  / 
.N*; '
; = 
 /'$
This tab displays general information about the declaration like declaration type, date of
creation, and port of entry. This tab also contains details like if the declaration has
containers involved, if there is a request for onsite inspection and if it is a statistical
declaration.

   



QCCSW - CCA USER GUIDE 36

Declaration

Fig.18: Declaration Details page Header tab

   



QCCSW - CCA USER GUIDE 37

Declaration

<
Party


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  F ;
' RW=
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.     *
This tab displays the names and details of the different parties involved in the submitted
declaration: the Clearing Agency, Clearing Agent, Importer and Exporter.

Fig.19: Declaration Details page Party tab


   

QCCSW - CCA USER GUIDE 38

Declaration

D V2  0
Bill of Lading

.;DY ;- '  DF) DY 


*; $ '$ @/F '  /
This tab displays the Bill of Lading information related to the shipment.

   



QCCSW - CCA USER GUIDE 39

Declaration

Fig.20: Declaration Details page Bill of Lading tab


Container

- ' $ 
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 "U'" ";/ 4G  "S0 H I ;4E   -/ $I ~$ ;/ 7 4$ ;DY
.@ '/FG
This tab displays the container details of the declaration. This tab is displayed only when
the declaration involves containerized cargo, i.e. when user selects Yes in the Has
Container? field in the Header tab.

   



QCCSW - CCA USER GUIDE 40

Declaration

Fig.21: Declaration Details page Container tab

Click the Container Number hyperlink to view the container details.

   



QCCSW - CCA USER GUIDE 41

Declaration

Fig.22: Declaration Details page Container tab Container details

&
Invoice

.GM=
 MG & 'R6 ` - .GM=
 MG $ @/F '  /

This tab displays the invoice summary and details. Click the Invoice Number hyperlink to
view the invoice details.

   



QCCSW - CCA USER GUIDE 42

Declaration

Fig.23: Declaration Details page Invoice tab

Click the Invoice Number hyperlink to view the invoice details.

   



QCCSW - CCA USER GUIDE 43

Declaration

Fig.24: Declaration Details page Invoice tab Invoice details

[
Item

& + 9$  -FR =W=


 MG 2I M= W; N @/F '  /
.Q*=
 MG '-A ` @ ( - .m
7 U G 
This tab displays the list of declared items and the item details depending on the HS code
selected.

   



QCCSW - CCA USER GUIDE 44

Declaration

Fig.25: Declaration Details page Item tab

Click the HS Code hyperlink to view the item details.

   



QCCSW - CCA USER GUIDE 45

Declaration

   



QCCSW - CCA USER GUIDE 46

Declaration

Fig.26: Declaration Details page Item tab Item details

   



QCCSW - CCA USER GUIDE 47

Declaration

4
Charges

 '4 ` - .
 F H I 2-
FG U /   0@ /F '  /
.0=
 MG

This tab displays the various customs charges applied to the declaration.

Fig.27: Declaration Details page Charges tab

Click the Charge Type hyperlink to view the charge details.

   



QCCSW - CCA USER GUIDE 48

Declaration

Fig.28: Declaration Details page Charge tab Charge details

;=-
Dealing
.
N*E
  F  `- ; $ A 0  
N*E
  F $ '$ @/F '  /
This tab displays the statistical declaration information and will only be available for
statistical declarations.

   



QCCSW - CCA USER GUIDE 49

Declaration

   



QCCSW - CCA USER GUIDE 50

Declaration

Fig.29: Declaration Details page Dealing tab

Documents
This tab displays a list of attached supporting documents.

   



QCCSW - CCA USER GUIDE 51

Declaration

Fig.30: Declaration Details page Documents tab

Click the Attachment Title hyperlink to view details about the attached document.

   



QCCSW - CCA USER GUIDE 52

Declaration

Fig.31: Declaration Details page Documents tab Attachment Details

Click the Attachment File hyperlink to open the attachment. A file download window is
displayed.

Fig.32: Declaration Information page Documents tab Attachment file


Click Open to view the file. Click Save to save a copy of the document in your local
computer.

=>"
Summary

.(&
F    )
~  0 H_; E ;' ; 
 F@ ; /F '  /
This tab displays the summary of the declaration, declaration status, processing status, as
well as charges (if applicable).

   



QCCSW - CCA USER GUIDE 53

Declaration

   



QCCSW - CCA USER GUIDE 54

Declaration

Fig.33: Declaration Details page Summary tab

   



QCCSW - CCA USER GUIDE 55

Declaration

9  <D 28
Create Declaration
  2+M $ A/ ;  $ ' P
4 7' F ./4 ;
4  
Y +  K
/
)$ /'; F0 7 2/-G U / U  
 
; F $ D 
N- G + -
0 . H 2/-G
.
 F Y /G
The system allows you to create new declarations. After entering all the required data, you can
either save it as provisional or submit to Customs. The provisional declarations that are not
submitted to Customs within seven days from the date of creation will be automatically deleted
by the system.

:
To create a declaration:

.
 F Y; DM= K  -1
1. Open the Declaration Create page.

(Y
 << F)
(Declaration >> Create)

 3& 2 1- - . % 4) :15


   



QCCSW - CCA USER GUIDE 56

Declaration

Fig.34: Create Declaration Header tab

.;
  ' -D $ ' 7 -2
2. Enter information on the following Header fields:

.m
7 U G 9  <D 8 H I  ' 0 S $ U
 ;_ '-D
Fields that will be displayed for input will depend on the chosen Declaration Type.

?6T 9  <D R6
Declaration Provisional Number

.+; 0 a4  U
0
This will be system generated.

28W X&
Date of Creation

.
N- G / .
 F Y) $ /G H
 Y/
Indicates the date and time the declaration is created. This is automatically filled out.

   



QCCSW - CCA USER GUIDE 57

Declaration

9  <D 8
Declaration Type

.mY
   F
  71; N )$  7
Select from the dropdown list the type of the declaration to be created.

O60 *
Onsite Inspection Approval

200 -$ P ;/' A 0 .1 P a /'$ I H; 4D 


 F  $ H I 
XB  U
. /
Mark whether the declaration requires onsite inspection approval or not. There will be a
charge of 200 QAR for the onsite inspection.

 I
Has Container

.1  /D & ' / 


 F  $ H I 
XB  U
Mark whether the declaration will involve containers or not.

](
Remarks

.
 F ;=7 '
G  _
; $ '$  7
Enter additional information or instruction on the declaration.

-0A 9  <D R6
Previous Declaration No

' 
0  "M$ - .mY
   F & ' 
  & F U 7
`- _'$ U-  A/ 0 .;-
 
; F) $
F ' 01 "
 F
    I/ 0 ./* //*  I/
01 ;= 
 
; F 
;=  8S
 01=  
 I '0 2
 //   1D ;=  /

./*  Iz
Enter the previous declaration number related to the declaration to be created, and then
click Retrieve Declaration Data to retrieve the data from the previous declarations. This
section will be displayed only for import/re-export/export declarations. This will help
Clearing Agents in scenarios like when they want to retrieve items in a temporary import
declaration for re-exporting.

: 7^
Additional Fields:

 4 :9  <D 8
Declaration Type: Import

   



QCCSW - CCA USER GUIDE 58

Declaration


0 -   
 :16 =

Fig. 35: Declaration Type Import

Port of Entry

.;IiF 7 M$
71; N )$  7
Select from the dropdown list the port of entry for the goods.

 8
Port Type

M$
7
  N- G -D  $ U / .4   D
$ M  H -D
  Y/
.7
This indicates whether port is Sea, Land, or Air. This is automatically filled out once the
Port of Entry is selected.

93W 9  <D
Statistical Declaration

.1
 N*
  F  $ H I 
XB  U
Mark whether the declaration is a statistical declaration or not.

?6T  &/ & */ & :9  <D 8


Declaration Type: Export/Re-Export/Temporary Export

/*G - 
 F  :17 =

Fig. 36: Declaration - Export


   

QCCSW - CCA USER GUIDE 59

Declaration

 >
Port of Exit

.;IiF 7 M$
71; N )$  7
Select from the dropdown list the port of exit for the goods.
M
Port Type

M$
7
  N- G -D  $ U / .4   D
$ M  H -D
  Y/
. 
This indicates whether port is Sea, Land, or Air. This is automatically filled out once the
Port of Exit is selected.

93W 9  <D
Statistical Declaration

.1
 N*
  F  $ H I 
XB  U
Mark whether the declaration is a statistical declaration or not.

?@8 &:9  <D 8


Declaration Type: Transit

?@8 &- 9  <D 8 :18 )

Fig. 37: Declaration Type Transit

Declaration Type: Re-export

   



QCCSW - CCA USER GUIDE 60

Declaration

Fig. 38 Declaration Type Re-export

?6T  4 :9  <D 8
Declaration Type: Temporary Import

?6T  4 9  <D 8 :19 )

Fig. 39: Declaration - Temporary Import

?6T  4b J"c R6
Temporary Import Application Number

I U / @ / .mY
   F `FG 8S
 01 @ R U 7
.
 F U/-G 7 ;/0 -' /G AG  @
Enter the temporary import application number associated with the declaration. The
application should be approved and the contract dates should be valid during the
declaration submission.

Declaration Type: Temporary Export

Fig. 40 Declaration Type Temporary Export

D R6 9  <D A 28 U


0 .27 U /  =
 M  MD d - -3
.?6T 9<
   

QCCSW - CCA USER GUIDE 61

Declaration

3. Click Save to save the details entered. A provisional declaration is created and a
Declaration Provisional Number is generated.
.
 F $ '$ H I DG   7W F/F  I U / 0
The other tabs containing the declaration information are also displayed.

68  1 9%  3& 2 1- -  1 4) :20


   



QCCSW - CCA USER GUIDE 62

Declaration

Fig.41: Create Declaration Header tab with Declaration Provisional Number

. ;2=
 MG I U
0 <@ /FG H I - -4
4. Click the Party tab. Party details are displayed.

   



QCCSW - CCA USER GUIDE 63

Declaration

:& 2 1--  1 4) :21


   



QCCSW - CCA USER GUIDE 64

Declaration

Fig.42: Create Declaration Party tab

:;
  -D $ ' 7 -5
5. Enter information on the following fields:

9 >" = <


Clearing Agency

9 >" = <


Clearing Agency


N- G mS $ U / .
 F ; 
    U0  9$ H -D
  Y/
.+ H 7/     -FR
This field indicates the customs code and the name of the Clearing Agency who is
submitting the declaration. It is automatically filled out based on the user logged in.

9>"= <
Clearing Agent

  U0  9$ H -D


  Y/
.+ H 7/     -FR 
N- G mS $ U / .
 F 8$ 
This field indicates the customs code and the name of the Clearing Agent who is
submitting the declaration. It is automatically filled out based on the user logged in.

 /A
Importer/Exporter

A
Importer

- i/ A/ .+ F )$ 9$ H I &/*  U /  $ 


N- G U01 I U
0 .  9$ 7
.  9$) I tDF 

H I

Enter the Importer code. The name is automatically displayed once the code has been
validated by the system. You may also click
to search for the Importer code. For
import-related declarations, importer must be registered in the system.
 R4
*U0 7
Exporter
Enter the name of the exporter.

   



QCCSW - CCA USER GUIDE 65

Declaration

.?6T  4b  4b0


   F ;=7 m I; XY

The screen above is for Import and Temporary Import declaration types.
-D* /    U-
'  0  ? * 6T    0
   F & ' / 
 $
:;
 

For Export, Temporary Export, and Re-export declaration types, this


Importer/Exporter section will display the following fields:

*-  :22 =

Fig. 43: Importer/Exporter



Exporter
H I - i/ A/  .+ F )$ 9$ H I &/*  U /  $ 
N- G U01 I U
0 . *9$ 7

9$) I tDF 
.*

Enter the Exporter code. The name is automatically displayed once the code has been
to search for the Exporter code. For
validated by the system. You may also click
export-related declarations, exporter must be registered in the QCCSW system.
A R4

Importer Name
.  U0 7
Enter the name of the importer.
A*
   

QCCSW - CCA USER GUIDE 66

Declaration

Importer Address
.   /F ' 7
Enter the address of the importer.
.7W RW U I U
0 ?@80
   F / 


For Transit declaration type, the Other Parties section will be displayed.

7 24 :23 =

Fig. 44: Other Parties section

4 R4

Consignor Name

4*

Consignor Address
./F 0 I U0 7

Enter the name and the address of the Consignor.

   



QCCSW - CCA USER GUIDE 67

Declaration

e 
4 R4

Consignee Name
e 
4*

Consignee Address
./F aI a

4 U0 7

Enter the name and the address of the Consignee.

.f , R & 9  <D  -FR /F4  A $ A/

Either the Importer or Exporter is mandatory depending on the chosen Declaration


Type.

. ;2@ /FG H I 27 U G   $ ' MD d - -6


6. Click Save to save the information entered on the Party tab. A confirmation message is
displayed.

.DF) DY 


*; 7$ - I U
0 .
D V2  0 @/FG - -7
7. Click the Bill of Lading tab. The Bill of Lading fields are displayed.

   



QCCSW - CCA USER GUIDE 68

Declaration

"1"< 4 $ % &2 1--  1 4) :24


   



QCCSW - CCA USER GUIDE 69

Declaration

Fig.45: Create Declaration Bill of Lading tab

:;
  -D $ ' 7 -8
8. Enter information on the following fields:

(?A8   )0 R6
Cargo Manifest Number

.
 F `FG( 8M; )D
 F  U 7
Enter the Cargo Manifest number associated with the declaration.

D V2  0
Bill of Lading

Master BL/AWB Number


This field is automatically populated with the Master Bill of Lading or Air Way Bill
number that is associated to the Cargo Manifest and House Bill of Lading numbers.

D V2  0 R6
House BL/AWB Number
   

QCCSW - CCA USER GUIDE 70

Declaration

.mY
   F ;FG DF) DY
*; F '  4 U 7
Enter the House Bill of Lading or Air Way Bill number.


Country of Loading

.
 F ; IiF
 DG 2 U G  
 ; 71; N )$  7
Select from the dropdown list the country where the goods involved in the declaration
were loaded.

 
Port of Loading
;N I U / 0 .
 F ; IiF
 DG a U G
 
 71; N )$  7
.
7 U /   ; H I  
Select from the dropdown list the port where the goods involved in the declaration were
loaded. A port list will be populated based on the country chosen.

/ )X&

Date of Arrival/Departure

./  /D  U/- ; -/ -; DY = 


 /G 7
Enter the arrival or departure date of the shipment. You may click the calendar icon to
specify the date.

D/ < / D " R6


.;/F/;/ /;/DF  ; U 7

Voyage Number
Enter the voyage number.
Final Destination
Select the final destination country of the goods from the dropdown list.

6
Carrier ID

.;IiF -  0;   / 7


Enter the identification of the carrier used for the transport of the goods.

6 R4
Carrier Name

.;IiF -  0   U0 7


Enter the name of the carrier that transported the goods.

6 AI
Carrier Nationality

.;IiF -  0
;   4
71; N )$  7
Select from the dropdown list the nationality of the carrier that transported the goods.
   

QCCSW - CCA USER GUIDE 71

Declaration

Based on the Manifest number and the House BL/AWB Number you have entered,
most of the fields will be automatically populated with values.

Number of Packages
Enter the total number of packages in the consignment and select the unit of measurement
from the dropdown list.

.D V2  0 @/F  27 U G   $ ' MD d - -9


9. Click Save to save the information entered on the Bill of Lading tab. A confirmation
message is displayed.
.  JD& Y"* 8 -10
10. Click the Container tab. The Container List page is displayed.

2" "#
-  1 4) :28

Fig.46: Create Declaration Container tab

:;
  -D  $ '$ 7 /4 ;/_; E  7^ - -11
11. Click Add Container to add a new container and enter information on the following fields:
   

QCCSW - CCA USER GUIDE 72

Declaration

;/D=
 MG ;_ -
 F Y :29 =

Fig.47: Create Declaration Add Container details

&)

Container Detail

 R6
Container Number

.2 ;IiF) DX U G  ; /D U 7


Enter the container number in which the goods are shipped.
;/D /U
Container Size/Type

.;/D  U
71; N )$  7
Select from the dropdown list the size and type of the container.

 
Container Weight

.4 
A ;/D 7
Enter the weight of the container in kilogram.
   

QCCSW - CCA USER GUIDE 73

Declaration

. - Uf ;N-) $ 2  /D/;/D H I 


XB  U ;/ D
To delete a container, mark the container(s) you want to remove from the list and then
click Delete.

@ /FG :30 =

Fig. 48: Delete Tab

.;  -D $ Uf  7^ - 7 /_; E


To add more containers, click Add Container and then fill out the required fields.

:;
  -D $ ' 7 R> R6 7^ - -12
12. Click Add Seal Number and enter information on the following fields:

9 9 > -  1 4) :31


   



QCCSW - CCA USER GUIDE 74

Declaration

Fig.49: Create Declaration Add Seal Number

R> 6
Seal Numbers
.;/D U 7 U 7
Enter the containers seal number.

Country
.U  U
 ;   = 71; N )$  7
Select from the dropdown list the country that issued the seal.

.;/D@ /F  27 U G   $ ' MD d - -13


13. Click Add. The Container is now added to the Container List.

   



QCCSW - CCA USER GUIDE 75

Declaration

Fig. 50: Create Declaration Container List page

. - Uf ;N-) $ 2 U  /U  U H I 


XB  U U 7 U D

To delete a seal number, mark the seal number(s) you want to remove from the list
and then click Delete.

.;  -D $ Uf R, R6 7^ - 7 U 7 _; E


To add more seal numbers, click Add Seal Number and then fill out the required fields.

14. Click Save to save the information entered in the Container tab. A confirmation message
is displayed.

15. Click the Invoice tab. The Invoice Summary page is displayed.

-#& 2 1--  1 4) :25



   

QCCSW - CCA USER GUIDE 76

Declaration

Fig. 51: Create Declaration Invoice tab

16. Enter information on the following fields:


Number of non-attested COO
Enter the number of Certificate of Origin certificates that are not attested. A penalty of 150
QAR will be collected for each non-attested country of origin certificate.

Number of non-original COO


Enter the number of Certificate of Origin certificates that are not original. A penalty of 500
QAR will be collected for each non-original country of origin certificate.

17. Click Add Invoice. The invoice details will appear

   



QCCSW - CCA USER GUIDE 77

Declaration

-#" > #
-  1 4) :26

   



QCCSW - CCA USER GUIDE 78

Declaration

Fig.52: Create Declaration Invoice Details

&R6
Invoice Number

.mY
   F ;FG GM U 7
Enter the invoice number associated to the declaration being created.

&X&
   

QCCSW - CCA USER GUIDE 79

Declaration

Invoice Date

./  /D  U/- ; -/ H I -; /2Y/; 


Z
* GM /DG /G 7
Enter the date when the invoice was issued in dd/mm/yyyy format or click the calendar
icon to specify the date.

$"# 8
Term Type

V: , *lD R "A&


 ~F0 H I GM H I &F   
;( K *$) K *   7
U / 0 )
$B ) DY - z
GAE
; MG H I 0 (Q
0)   )97 V2 I V m
.2
'G/2
YG
Select the type of INCOTERM to be applied to the invoice from the dropdown list. Based
on the selected INCOTERM, the freight and insurance fields will be enabled or disable.

4 R4
Consignor Name

.0 U0 7
Enter the name of the consignor.

4*
Consignor Address

./F 0 I 7
Enter the address of the consignor.

9IW
Gross Weight

.4
A ;IiF  4E  7
Enter the gross weight of the goods in kilogram.

( &9I*" )
(Total Invoice) Currency

.GM ;$   ' ; 7


Select from the dropdown list the currency used in the invoice.

( &9I ) " )4
(Total Invoice) Exchange Rate

.; '
 7
  N- G ; '' = 0 I U /
The exchange rate is automatically displayed once the (Total Invoice) Currency is
selected.

( &9I  )6
.GM 4 
; 7
(Total Invoice) Amount
   

QCCSW - CCA USER GUIDE 80

Declaration

Enter the total invoice amount.

# 0 ( &9I  )6
(Total Invoice) Amount (QAR)

.
N- G   U
0 .- / GM 4 
; H -D
  Y/
This field indicates the total invoice amount in QAR. This will be automatically computed
and generated by the system.

% (V2 I[ )
4 s F$ H  0) DY
   
; N- G + -/ 0 .;/}; F )DY 4 Q/*$ 7
.GM
(Freight) Charge %
Enter the charge in percentage for freight. System will automatically calculate the freight
amount based on the Total Invoice Amount.

(V2 I*" )
(Freight) Currency

.)DY Q
A  ;$   ' ; 7
Select from the dropdown list the currency used for the freight charges.

(V2 I ) " )4


(Freight) Exchange Rate

.; '
 7
  N- G ; '' = 0 I U /
The exchange rate is automatically displayed once the (Freight) Currency is selected.

(V2 I  )6
(Freight) Amount

.)DY 
; 7
This field indicates the freight amount based on the (Freight) Charge % and (Freight)
Currency selected. This will be automatically computed and generated by the system.

# 0 (V2 I  )6
(Freight) Amount (QAR)

.
N- G   U
0 .- / )DY 
; H -D
  Y/
This field indicates the freight amount in QAR. This will be automatically computed and
generated by the system.
%(V m[ )
4E s F H I 0 GM s F$   + -/ 0 .;/}; F )
$B  Q/*$ 7
.GM  4
(Insurance) Charge %
   

QCCSW - CCA USER GUIDE 81

Declaration

Enter the charge in percentage for insurance. System will automatically calculate the
invoice amount based on the Total Invoice Amount. The default value for this field is
1.00.

(V m*" )
(Insurance) Currency

.)
$B  0 ;$   ' ; 7
Select from the dropdown list the currency used for the insurance charges.

(V m ) *" )4
(Insurance) Exchange Rate

.; '
 7
  N- G ; '' = 0 I U /
The exchange rate is automatically displayed once the (Insurance) Currency is selected.

(V m  )6
(Insurance) Amount

.)
$B  
; 7
This field indicates the freight amount based on the (Insurance) Charge % and (Insurance)
Currency selected. This will be automatically computed and generated by the system.

# 0 (V m  )6
(Insurance) Amount (QAR)

.
N- G   U
0 .- / )
$B  
; H -D
  Y/
This field indicates the insurance amount in QAR. This will be automatically computed
and generated by the system.

.m
7 U G K *  -FR ;/
7; /F4
) $B ) DY 4 - KF*G

Freight and insurance charges become mandatory or optional depending on the


Term Type selected.

% (,[ )
s F$   + -/ 0 .7W
 GM 0 & ' / 
 ;/}; F 7W Q/ *s F$ 7
.GM s F$ 4 H  0
 N- G 7W Q/*
(Others) Charge %
Enter the charge amount in percentage for any other invoice charges. System will
automatically calculate the other charges amount based on the Total Invoice Amount.

(,*" ))
(Others) Currency

.GM;  $   ' ; 7


Select from the dropdown list the currency used for other charges.
   

QCCSW - CCA USER GUIDE 82

Declaration

(, ) *" )) 4


(Others) Exchange Rate

.; '
 7
  N- G ; '' = 0 I U /
The exchange rate is automatically displayed once the (Others) Currency is selected.

(,  )) 6
(Others) Amount

.7W= W 
; 7
This field indicates the freight amount based on the (Others) Charge % and (Others)
Currency selected. This will be automatically computed and generated by the system.

# 0 (,  )) 6


(Others) Amount (QAR)

.
N- G   U
0 .- / 7W= W 
; H -D
  Y/
This field indicates the other charges amount in QAR. This will be automatically
computed and generated by the system.

Q=
.7W 0 & ' / 
 *M$ Q= 7
Description
Enter a detailed description for the other charges.

%(  <4" O^,  . o"D[ )


(Non-Dutiable Amount) Charge %

r s F
   N- G + -/ 0 .;
 0  P_ 
 r s F  ;/}; F Q/ *7
.Q
 4) 
; $ s F m   U / 0 .GM s F$ 4 H  0 
; 0  P_ 
Enter the charge in percentage for the non-dutiable amount. This amount will be deducted
from the Total CIF amount.

(  <4" O^>  . o"D*" )


.
71; N )$ ;$  ' ;
(Non-Dutiable Amount) Currency
Select the currency used from the dropdown list.

(  <4" O^>  . o"D  )4


.; '
 7' *  0 I U /
(Non-Dutiable Amount) Exchange Rate
The exchange rate is automatically displayed once the (Non Dutiable Amount) Currency is
selected.
   

QCCSW - CCA USER GUIDE 83

Declaration

(  <4" O^>  . o"D )o"D


(Non-Dutiable Amount) Amount
)$ s F U*7 U / 0 .;
 0   a
iG @/ s F 7 Uf .7W 0 s F$ 7
.;
4E CIF ;

This field indicates the amount that should not be included in the duty calculation. This
amount has been deducted from the total CIF value. It has been automatically computed
and generated by the system.

(# 0) ( O^>  . 4 o"D) o"D


(Non-Dutiable Amount) Amount (QAR)
.
N- G    U / 0 .- / 0 s F$ H -D
  Y/
This field indicates the other charges amount in QAR. This will be automatically
computed and generated by the system.

(  4 V 9 o"D )o"D


(Amount Exempted from Legalization fee) Currency
.
71; N )$ ;$   ' ; 7
Select the currency used from the dropdown list.

(-/*  0) $ M' s F' * )0


(Amount Exempted from Legalization fee) Exchange Rate
.; '
 7
  N- G ' *0 I U / 0
The exchange rate is automatically displayed once the (Amount Exempted from
Legalization Fee) Currency is selected.

(  4 V 9 o"D )o"D


(Amount Exempted from Legalization fee) Amount
.-/*  0) $ mMI   s F 7
Enter the amount to be exempted from the legalization fee.

(# 0) (  4 V 9 o"D )o"D


.;
N- G    *U / 0 .- / -/*  U0) $ M' s F H -D
  Y/
(Amount Exempted from Legalization fee) Amount (QAR)
This field indicates the amount exempted from legalization fee in QAR. This will be
automatically computed and generated by the system.

# 0 (   )97 V2 I V m V: , *lD R "A&) [ 4  6 9I


Total CIF Amount (QAR)

   



QCCSW - CCA USER GUIDE 84

Declaration

GM  (   )97 V2 I V m V: , *lD R "A&) Q


0 ;
 4 -D  K_/
.;
N- G
; *- m   + -/
This field indicates the total CIF amount of the invoice. This is automatically calculated by
the system.

& )"
Is Invoice Original?

U Q
0 ;
 4) $ %1 ;
- _U/-G  H I @/ .1  =
; GM 8 $ H I 
XB  U
.;
= GM) AG
Mark whether the invoice is original or not. Traders need to furnish a guarantee of 1% of
the CIF value if the invoice is not original.

"/A - !&
Authorization of Embassy/Consulate

  . 6   . 6 
71; N )$  7 .;
*-/M) $ ;-f$ GM 8 $ )

.;*$ GM) AG U  GM  Q
0 ;
-  -FR &/* ; M AG P   H I @/ .
71; N )$ * X
Indicate if the invoice is attested by the embassy or consulate. Select Authorized, Not
Authorized, Not Available or Personal from the dropdown list. Traders need to pay an
attestation charge based on the invoice CIF value if the invoice is not authorized or not
available.

.;N- H GM _; U G 0 . 7^ - -14


18. Click Add. The invoice is now added to the invoice list.

   



QCCSW - CCA USER GUIDE 85

Declaration

Fig.53: Create Declaration Invoice List page

. - Uf ;N-) $ 2


 GM/GM H I 
XB  U G D
To delete an invoice, mark the invoice(s) that you want to remove from the list and
then click Delete.

&7 7^ JD& :27 )

Fig. 54: Add Invoice Tab

.;  -D $ Uf &7 7^ - 7


 G_; E

   



QCCSW - CCA USER GUIDE 86

Declaration

To add more invoices, click Add Invoice and then fill out the required fields.

.GM@ /F  27 U G   $ ' MD d - -15


19. Click Save to save the information entered on the Invoice tab. A confirmation message is
displayed.

.[@ /FG - -16


20. Click the Item tab.

?$& 2 1- -  1 4) :32


Fig.55: Create Declaration Item tab

:;
  -D $ ' 7 )[ 7^ - -20
21. Click Add Item and enter information on the following fields:

   



QCCSW - CCA USER GUIDE 87

Declaration

?
>" #
-  1 4) :33

   



QCCSW - CCA USER GUIDE 88

Declaration

Fig.56: Create Declaration Add Item page

   



QCCSW - CCA USER GUIDE 89

Declaration

[&)

Item Detail

-A@ (
HS Code

.;N-) $ & + 9$) I tDF 


Enter the HS Code or click

- & + 9$ 7

to select the HS Code from a list.


& + 9$) I tDF 

To search for HS Code, click


appear.

. The HS Code Search pop-up window will

.& + 9$ tD  2+G 0 .& + 9$ - 4 H

- .

& + 9$  '; :34 =

Fig. 57: Tariff Management HS Code


I U / 0 .B0 - & + 9$ Q= ;
00W  A & + 9$ 7 .
.;N-) $ & + 9$ - .& + 9$
Enter the HS Code or HS Description and then click Search. The HS code list is
displayed.

   



QCCSW - CCA USER GUIDE 90

Declaration

tDF N  & +  '; :34 =

   



QCCSW - CCA USER GUIDE 91

Declaration

Fig. 58: Tariff Management HS Code Search Results


Click the HS Code hyperlink from the list. The HS Code and Description fields will
be automatically filled out.

[ )
Description

.& + 9$
 7 I 
N- G mS $ U
0 .& + 9$ Q
=G H -D
  Y/
This field indicates the description of the HS Code. It will be automatically filled out when
the HS Code is chosen.

97^W) [
Additional Description

.& + 9$ _


;  $ '$  7
Enter additional information about the HS Code.

m2" 0
Country of Origin

.2 =W P
*G U G    F
 71; N )$  7
   

QCCSW - CCA USER GUIDE 92

Declaration

Select from the dropdown list the country where the item is manufactured.

7^&)

.;
_E=
 M  Q= H XE 4 .& + $ ;F  $ U-  A/
Additional Details

This section is only available for certain HS Codes. Please refer to the Additional Details
description.

H&)

Quantity Details

[" 9IW
Gross Weight

4
A Q
Z  $X Q* 7
Enter the weight of the item including the packaging in kilogram.

[" 97
Net Weight

.4
A ;}F'  $X 
r Q* 7
Enter the weight of the item excluding the packaging in kilogram.

[
Item Quantity

.=W 
; 7
Enter the quantity of item. Select the unit of measurement from the dropdown list.
Dutiable Quantity
Enter the item quantity that will be affected by Customs duty. This field is applicable only
if the duty of the item is calculated based on the quantity or weight.


@<
.1 U' .
F 2 & ' ) DY f 9I   $ H
 Y/
Shortage

Shortage
Indicate if there is a shortage during the shipment for this declaration. Select Yes or No.
&
  F
.&0  
9I F I =W  H XE 8G
  & F U 7
Ref Declaration Number
Enter previous declaration number if the item was declared as a shortage in the previous
declaration.

[  6
Item Value
   

QCCSW - CCA USER GUIDE 93

Declaration

[0   >4


Unit Price

.
71; N )$ ;$   ' ; 7 .'  0 7
Enter the price of each unit. Select from the dropdown list the currency used.

" ) 4
Exchange Rate

.; '
 7
  N- G ' *0 
MG U / .' *  0 H -D
  Y/
This field displays the exchange rate for the unit price. Exchange rate is automatically
populated once Currency is selected.

(# 0) [0   >4


Unit Price (QAR)

.
N- G   U
0 .- / Q* '   0 H -D
  Y/
This field indicates the unit price in QAR. This is automatically computed and generated
by the system.

&R6
Invoice Number

.*' 2  GM U
 71; N )$ 
Select from the dropdown list the invoice number in which item is included.

V2 I  6
Freight Value (QAR)

.GM U
 7
  N- G )DY 4 
; I U
0
The freight value of the item is automatically populated once the invoice number is
chosen.

V m  6
Insurance Value (QAR)

.GM U
 7
  N- G )
$B  
; I U
0
The insurance value of the item is automatically populated once the invoice number is
chosen.
(# 0) (CIF)   4
.   + -/ .- / Q*' 0 H; F CIF ' 0 H
 Y/
Unit Price (CIF) (QAR)
This field indicates the CIF unit price of the item in Qatari Riyal. This is calculated by the
system.
(CIF)   4
.   + -/ .;
F4W'  ' ; 0 H
 Y/
Unit Price (CIF)
   

QCCSW - CCA USER GUIDE 94

Declaration

Indicates the CIF unit price in the foreign currency. This is calculated by the system.

9  <D0   
Declared Value

.
N- G   U / .Q= A 
 F
; - H -D
  Y/
This field displays the declared value of the item. This is automatically computed by the
system.

(# 0) 9  <D0   


Declared Value (QAR)

.
N- G   U / .- / ;
- H -D
  Y/
This field indicates the value price in QAR. This is automatically computed and generated
by the system.

 <4
Duties

 <4 8
Duty Type

;
- @ AG U
- '| U ' P$ .Q* H I ;_M 
; 0  H -D
  Y/
.'$ )
f1 ;
- D$ 2i'
This field displays the type of duty applied to the item. Possible values are Ad Valorem,
Specific and Combined.

 <4 4
Duty Rate

.Q* H I ;_M 


; 0' 0 H -D
  Y/
This field displays the Duty Rate applied to the item.

(# 0)  <4  6
Duty Amount (QAR)

- / Q* H I ;_M 


; 0 
; 4 H -D
  Y/
This field displays the total duty amount for the item in QAR.

" l& e7&


Preferential Tariff

BY &   + 9$  -FR  U / .;IiF H I 2-


FG U
 ;

iM ' 0W
 71; N )$  7
. H

; iM  MG1 ;- ' & Nf U/-G H  D/
Select from the dropdown list the preferential tariff rates to be applied to the goods. This is
based on the HS Code and country of origin. Preferential tariff requires documents, which
relate to the preferential agreement to Customs.
   

QCCSW - CCA USER GUIDE 95

Declaration

M I `- (# 0)  <4 o"D < 4 4 < 4 8 I U


0
.Q*

Duty Type, Duty Rate, and Duty Amount (QAR) will be populated once the item is
saved.

. A  M$ - U


-'
To display the values immediately, click the Calculate button.

*W
Exemptions

*W 8
Exemption Type

.Q* H I a-
FG  MIE   7
Select the type of duty exemption you want to apply for the item. Supporting documents
need to be submitted to Customs if applying for an exemption.

*W*
Exemption Approval Number

.MIE
  7 I -D  I U
0 .MIE  I U 7
Enter the exemption approval number. This field is displayed when Exemption Type is
selected.

,)

Others

2 8
Cargo Type

.;IiF) DY )  DY


  71; N )$  7
Select from the dropdown list the type of cargo used to ship the goods.
;/D U
 71; N )$  7 Uf ;/)  DX-)DY
  7 I $9 -   R6 - 2+/
.;IiF) DX  ;$ 

The Container Number field appears and is mandatory when the Cargo Type selected
is Containerized. Select from the dropdown list the Container Number that identifies
the container used to ship the goods.

A tT
Settlement Indicator

 1 -D  I U / ) .& + 9$ 7 ;/G MG     $


 XB  U
;  
r $ ' A 0 MG1 = 
; 2   ; .& + 9$ 7 ;/G MG 
./D 
Mark whether the importer has a settlement arrangement for the HS Code. This field will
be displayed only if importer has a settlement arrangement for the HS Code. If the
settlement is expired, the information will be read-only.
   

QCCSW - CCA USER GUIDE 96

Declaration

tD R "A tT


Direct Delivery Indicator

0 P
 7)    A/ XF U
  .1  XF$ ;-/ ;IiF U
G U
0  $
 XB  U
. 'P i; 0 $
;
Mark whether the goods will be directly delivered to importer premises or not. For a direct
delivery, importer can choose to pay the duty either by guarantee or normal payment.
l0 O7  
I U
0 R8 H I 
XB  ;
If Yes is marked, Payment by Guarantee field is displayed.

".U'"
7 7 )$ i  0 D  '* 0 P $
 7  /  P
 /
Importer/CCA can choose to pay the duty for the specific item using Guarantee by
marking Yes.

:& + $) $ ;
'$ W  $ ;_E=
 MG U A
0
Additional Details section will be enabled for certain HS Code
types:

7^ &)
:35 )

Fig. 60: Additional Details

] <
   

QCCSW - CCA USER GUIDE 97

Declaration

Brand

.aI E  Q* ;= ; /;  $ ' 7


Enter the brand of the declared item.

#
Model

.aI E  Q*


   7
Enter the model of the declared item.

8W 4
Production Year

.2 Q* P
*G U G   ; 7
Enter the year when the item was manufactured.

 4
Engine Capacity

.Q* ;=  D'; 0 7


Enter the engine capacity of the item.

R<
Volume

.
71; N )$
-   7 .Q* U 7
Enter the volume of the item. Select from the dropdown list the unit of
measurement.

A
Area

.
71; N )$
-   7 .Q* 2 D/   ; 7
Enter the area occupied by the item. Select from the dropdown list
the unit of measurement.

@ 
Size

.
71; N )$
-   7 .Q* 9
 7
Enter the size of the item. Select from the dropdown list the unit of
measurement.
Goods Condition
Select the condition of the goods from the dropdown list.

:F &  =; + $ W F=


 MG U I U
0
The Vehicle Details section will appear for vehicle HS Code types:

   



QCCSW - CCA USER GUIDE 98

Declaration

;F $ '$ :36 =

Fig. 61: Vehicle Details

e 42 R6
Chassis Number

.;F a
0X U 7
Enter the chassis number of the vehicle.

D 
Vehicle Make

.;F; $ 7
Enter the make of the vehicle.

D c

Vehicle Model

.;F R 7
Enter the model of the vehicle.

D v7

Vehicle Category

.;F }; 7


Enter the category in which the vehicle belongs to.

# 4
Model Year

.;F R ;0 7


Enter the model year of the vehicle.

   



QCCSW - CCA USER GUIDE 99

Declaration

"
Color

.;F  7
Enter the color of the vehicle.

R6
Engine Number

.;F D$ U 7


Enter the engine number of the vehicle.

 4
Engine Capacity

.;F D$ ;'0 7


Enter the engine capacity of the vehicle.

O  X&
Date of Manufacturing

.;F P
*G /G /D  U/- ; -/ -
Click on the calendar icon to specify the date the vehicle was
manufactured.

D 
Vehicle Condition

.; ' $  /4 ;F  ; 7


Select if the vehicle is New or Used.

( " A )8#4b*


Number of Cylinders

.;F )
( 01 I 7
Enter how many cylinders the vehicle has.

D , R6
Vehicle Registration Number

.;F*; 7 U 7


Enter the registration number of the vehicle.

.27 U G   $ ''
 M  7^ - -21
22. Click Add to commit the information entered. The item will be added to the Item List.

   



QCCSW - CCA USER GUIDE 100

Declaration

Q*; N  
Y :37 =

Fig.62: Declaration create Item List

   



QCCSW - CCA USER GUIDE 101

Declaration

. - Uf ;N-) $ 2 = W/Q* H I 


XB  U Q= D
To delete an item, mark the item(s) you want to remove from the list and then click
Delete.

.;  -D $ Uf [) 7^ - 7_; = E


To add more items, click Add Item and then fill out the required fields.

   =
; 
m IG . D &
- =B F$ )i /
01 
:;XY m I U / 0 .
0 ;I$
0 & ' / 
 ;=   Q $ )$ ;F=
 MG 
DG
If the Import involves vehicles as items, click Upload Vehicle. This function helps
Clearing Agents upload the details of the vehicles from an excel file, especially for the
bulk import of vehicles. This screen is displayed:

D &
"[ :38 )

   



QCCSW - CCA USER GUIDE 102

Declaration

Fig. 63: Upload Vehicle File

.a
D  Q $
7  K M

Click

-

to open the Choose File to Upload window.

Fig. 64: Choose File to Upload window

.a
DG Q ) I tDF U    C@ 0D 24 )$
Browse and then select the file to upload from your computer.
The file must be in Microsoft Excel format and will have a certain format.

   



QCCSW - CCA USER GUIDE 103

Declaration

.@ =/FG H I 27 UG   $ ' MD d - -22


23. Click Save to save the information entered in the Items tab. A confirmation message is
displayed.

.4@ /FG H I - -23


24. Click the Charges tab.

& * 2 1--  1 4) :40


Fig.65: Create Declaration Charges tab

:;
  -D $ ' 7 4 7^ ` - -24
25. Click Add Charge and enter information on the following fields:

   



QCCSW - CCA USER GUIDE 104

Declaration

" > * #
-  1 4) :41

Fig.66: Create Declaration Charge details

4&)

Charge Details

4
Charge Type

.
 F H I ;_M 0
 71; N )$  7
Select from the dropdown list the charges that are applicable to the declaration.

(# 0)  
Amount (QAR)

.0
 7 I 
N- G  $ U
0 .- / 2
*DG U
0  
; - H -D
  Y/
Enter the amount to be charged in QAR. For some of the charge types, the amount is
automatically filled by the system when the specific charge is chosen.

   



QCCSW - CCA USER GUIDE 105

Declaration


Unit

.2
I 0*
 DG U
0    7
Enter the unit to be charged.
Total Amount (QAR)
This field indicates the total amount of charges imposed on the declared goods. This is
automatically computed and generated by the system.

](
Remarks

./DG U G   0  ;
_ $ '$  7
Enter additional information about the charges selected.

.;N- H 0 _; U G 0 .27 U G   $ ''


 M  7^ - -25

26. Click Add to commit the information entered. The charge will be added to the charge list

4 36 9I 0 28 :42 )

   



QCCSW - CCA USER GUIDE 106

Declaration

Fig.67: Create Declaration Charge list

. - Uf ;N-) $ 2  0 


 H I 
XB  U 0 
 D

To delete a charge entry, mark the charge entries you want to remove from the list
and then click Delete.

.;  -D $ Uf 4 7^ - 7 0_; 


 E
To add more charge entries, click Add Charge and then fill out the required fields.

.0@ /FG H I 27 UG   $ ' MD d - -26


27. Click Save to save the information entered in the Charges tab. A confirmation message is
displayed.

;=-@ /FG H I - -27


28. Click the Dealing tab.

   



QCCSW - CCA USER GUIDE 107

Declaration

;=-$ - 4  
Y :43 =

   



QCCSW - CCA USER GUIDE 108

Declaration

Fig.68: Create declaration Dealing Tab

.N*
 0
  
 F A/ $I 1@ /F   I U / 1
This tab appears only when the Declaration is a Statistical Import Declaration.

   



QCCSW - CCA USER GUIDE 109

Declaration

:;
  -D $ ' 7 -28
29. Enter information on the following fields:

)

Dealing


Country

.;=- H I MG1 4 2 U G  
 ; 71; N )$  7
Select from the dropdown list the GCC country from which the dealing is recorded.

 
Amount

.;$ 
 ' ; 71; N )$  7 . ;=- 
; 7
Enter the dealing amount. Select from the dropdown list the currency used.

,
First Entry Port


Port

.7 M$
71; N )$  7
Select from the dropdown list the port of first entry.

 8

Port Type

.M
 7 I 
N- G -D  $ U
0
This field will be automatically filled out when the port is selected.

9  <D
Customs Declaration

9  <D R6
Declaration Number

.
 F U 7
Enter the declaration number.

X
Date

./  /D  U/- ; -/ H I -; /2Y/; 


Z
* 
 F /G 7
Enter the date of the declaration in dd/mm/yyyy or click the calendar icon to specify the
date.

 /A
Importer /Exporter

.
 F & '    * U0 7
Enter the name of the Importer or Exporter who is involved in the declaration.

   



QCCSW - CCA USER GUIDE 110

Declaration

(V2 I V m [ H" t) CIF *lD  6


Goods Value (CIF)

.;$   ' ; 7


  F ;- ' ; IiF  )DY 4
) $B  Q
A  
; 7
Enter the CIF value of the goods involved in the declaration. Select from the dropdown
list the currency used.

" ) 4
Exchange Rate

.; '
 7 I 
N- G -D  $ U
0
This field will be automatically filled out when the currency is selected.

93W  D
Statistical Declaration

93W  D R6
Declaration Number

.7    m =UG  N*E


 F  
 F U 7
Enter the declaration number of the statistical declaration made in the country of first
entry.

X

Date

./  /D  U/- ; -/ H I -; /2Y/; 


Z
* N*E
 F /G 7
Enter the date of the declaration in dd/mm/yyyy or click the calendar icon to specify the
date.

*lD&) [

Goods Description

.N*E
 F ;- ' ; IiF  $ ' 7
Enter information about the goods involved in the declaration.

H
Quantity

.N*E
 F ;- ' ; IiF 
; 7
Enter the quantity of goods involved in the declaration.

([ 4) *lD  6

Good Value (CIF)

.;$   ' ; 7 N*E


 F ;- ' ; IiF  )DY 4
) $B  
; ~) 7
Enter the Cost, Insurance and Freight value of the goods involved in the declaration.
Select from the dropdown list the currency used.

](

Remarks

.N*E
 F=
  MG  _
; $ '$  7
Enter additional information or details on the statistical declaration

.@ ]/F  27 U G   $ ' MD d - -33

   



QCCSW - CCA USER GUIDE 111

Declaration

30. Click Save to save the information entered in the Dealings tab. A confirmation message is
displayed.
31. Click the Documents tab to attach supporting documents.

Fig.69: Create declaration Documents Tab

32. Click Add Attachment. The Attachment Details section is displayed.

   



QCCSW - CCA USER GUIDE 112

Declaration

Fig.70: Create declaration Documents Tab Attachment Details section

33. Enter information on the following fields:


Attachment Title
Enter a title for the supporting document to be attached.
Attachment Description
Enter a description of the supporting document.

   



QCCSW - CCA USER GUIDE 113

Declaration

34. Click

. A Select File window is displayed.

Fig.71: Select File Window

35. Select the file that you would like to attach, and then click Open. The selected file is now
listed on the Attachment File field box.

36. Click

to upload the file.

Fig.72: Create declaration Documents Tab Uploaded File

37. Click Add. The uploaded supporting document is now on the Documents list.

   



QCCSW - CCA USER GUIDE 114

Declaration

Fig.73: Create declaration Documents List

38. Click Save. A confirmation message is displayed.


. @ /FG - -34
39. Click the Summary tab. A summary of the details of the declared goods is displayed.

   



QCCSW - CCA USER GUIDE 115

Declaration

@ /FG-
 F Y :44 =

   



QCCSW - CCA USER GUIDE 116

Declaration

Fig.74: Create Declaration Summary tab

:;
  $ ' I U
0
The following information are displayed:

=>"

Summary

9  <D Declaration Status


.
 F ; H -D
  Y/
This field indicates the status of the declaration as Provisional.

<
Processing Status

.
 F  ;
D ; '; H -D
  Y/
This field indicates the current processing status of the declaration.

* )
Number of Items

.
 F = W I 4 H -D
  Y/
This field indicates the total number of items declared.

(# 0) &9I  6
   

QCCSW - CCA USER GUIDE 117

Declaration

Total Invoice Value (QAR)

.GM K_$   - / GM 4 


; H -D
  Y/
This field indicates the total value in QAR as shown in the invoice.

(# 0) )9I  6
Total Items Value (QAR)

.- / 
 F = W 4 
; H -D
  Y/
This field indicates the total item value declared in QAR.

9IW
Total Weight (Gross)

.
 F ; IiF  4E  H -D
  Y/
This field indicates the total gross weight of the goods declared.
(* )4E
.
F ; IiF  4E  * H -D
  Y/
Total Weight (Net)
This field indicates the total net weight of the goods declared.
i s F$
.a' U /  i s F$ H -D
  Y/
Guarantee Amount (QAR)
This field indicates the guarantee amount to be paid.
/E s F$
.a' U /  /E s F$ H -D
  Y/
Revenue Amount (QAR)
This field indicates the revenue amount to be paid.

 <4  6 9I
Total Customs Duty Amount (QAR)

.;
 0 s F$ H -D
  Y/
This field indicates the total customs duty amount.

(# 0) A  6
Settlement Amount (QAR)

.- / ;/  


; 4 H -D
  Y/
This field indicates the total settlement amount in QAR.

(# 0) O7  DI   9I
Total Amount Payable (QAR)

. - / 2'@ 4


; - 4 H -D
  Y/
This field indicates the total amount to be paid in QAR for the declaration.
Total Exempted Duties (QAR)
   

QCCSW - CCA USER GUIDE 118

Declaration

This field indicates the total amount of items that are exempted from Customs duty in
QAR.

4
Charges

Charge Class
This field indicates the charge class applied to the items on the declaration.

4 8
Charge Type

.
 F ;D_; IiF H I  F )$ ;_M 0 U
-G H -D
  Y/
This field indicate the breakdown of charges vested by Customs on the declaration.

(# 0)  

Amount (QAR)
.(- /) 2'@ 4 0 
;  H -D
  Y/
This field indicates the amount (in QAR) of the charge type to be paid.
.&1 /G  a/-G a~/D  aG '0
     F MD d - @/FG B

At any tab, click on Save to save your declaration and retrieve it for updates and
submission on a later date.


 F U/-    -/ ) A/ .
  F M U / 0 .d - -30
.( 0 R & U H XE 4)
40. Click Save. The declaration will be saved as provisional.
Alternatively, the Clearing Agent can directly submit the declaration by clicking Submit.
Please refer to the Submit Declaration section.
/v vx;f

9  <D R &
Submit Declaration
a0 U
0 
 F U/-G .;I m H I 
 
; F $ U/-G +  K
/
.a '  
The system allows you to submit provisional declarations one at a time or by batch. Upon
submission the declaration will be sent to Customs for processing.

To submit a declaration:
   

QCCSW - CCA USER GUIDE 119

Declaration

.4 
 F tD H ' 4 .tD 4z U -1
1. Perform a search. Refer to Search and View Declaration for the procedure.

.
BG ;0 I U
0 .R & - Uf 2/-G
 
; F
  F H I 
XB  U -2
2. Mark the declaration(s) that you want to submit and then click Submit. A confirmation
pop-up is displayed.

92A B- * - 1 9A- :49


Fig.75: Declaration submission - Confirmation pop-up

.U/- ;  0 I U


0 .;-$ - -3
3. Click Yes. A submit success message is displayed.

92A * ) :50


   



QCCSW - CCA USER GUIDE 120

Declaration

Fig.76: Declaration Submission - Success Message

9  <D B &
Update Declaration
.A; D AG  
 
; F t/DG +  K
/
The system allows you to update declarations with Provisional status.

To update a provisional declaration:

.4 
 F tD H ' 4 .tD 4z U -1
1. Perform a search. Refer to Search and View Declaration for the procedure.

.
 F=
 MG 'a~/DG
  F  8S
  F U ` - -2
2. Click the Declaration Provisional Number hyperlink of the declaration you want to
update. The Declaration Update page is displayed.

   



QCCSW - CCA USER GUIDE 121

Declaration

 3& 2 1--  1 02"- :45


   



QCCSW - CCA USER GUIDE 122

Declaration

Fig.77: Update Declaration Header tab

:/    _/  
; F/F  $ ' /'  U -3
3. Edit all of the relevant fields in the following tabs: For field descriptions refer to the
respective tabs description in the Create Declaration section.
'
Header
;2
Party
DF) DY 
*;
Bill of Lading
GM
Invoice
;/D
Container
Q*
Item
0
   

QCCSW - CCA USER GUIDE 123

Declaration

Charges
;=-
Dealing
Documents

.
 F U/-G  i  R & - 4 U G  

 Z '
 M  d - -4
4. Click Save to commit the changes made or click Submit to submit the declaration.

9  <D XA8
Copy Declaration
a B  $ 4 *  / ./4 4  
YE 4$ 4 =
 
MG  +  K
/
./
  F  ;  $ ')  A/ U @ r H I D/ 'M 4  
4=;  ; 7
The system allows you to copy the details of an existing declaration to create a new declaration.
This shortens the process of filling out the entire declaration form especially when an existing
declaration already contains most, if not all, information that are needed for a new declaration.

To copy the details of an existing declaration:

.4 
 F tD H ' 4 .tD 4z U -1
1. Perform a search. Refer to Search and View Declaration for the procedure.

.
BG ;0 I U
0 .XA8 - Uf a 
  F H I 
XB  U -2
2. Mark the declaration that you want to copy, and then click Copy. A confirmation pop-up
message is displayed.

C  B- * :46


   



QCCSW - CCA USER GUIDE 124

Declaration

Fig. 78: Copy Confirmation pop-up message

U G
  F) $
F  0 P$ <<
 F t/DG ;DM= I U
0 . 7 - -3
.m
7
3. Click Yes. The Declaration - Update page is displayed with the data populated from the
selected declaration.

;

N /'G
F :47 =

   



QCCSW - CCA USER GUIDE 125

Declaration

Fig.79: Copy Declaration Header Page

:;
  F/F  -D $ ' /'G  7z U -4
4. Enter or update all of the relevant information on the fields from the following tabs:
'
Header
;2
Party
DF) DY 
*;
Bill of Lading
GM
Invoice
;/D
Container
Q*
Item
0
   

QCCSW - CCA USER GUIDE 126

Declaration

Charges
;=-
Dealing
Documents

9  <D
Delete Declaration
.; D ;

 F  +  K


/
The system allows you delete declarations with Provisional status. If a provisional declaration
is not submitted within 7 days from the date of creation, declaration will be automatically
deleted by the system.

To delete a provisional declaration:

.4 
 F tD H ' 4 .tD 4z U -1
1. Perform a search. Refer to Search and View Declaration for the procedure.

.
BG ;0 I U
0 . - Uf 2
 
; F
  F H I 
XB  U -2
2. Mark the declaration(s) that you want to delete, and then click Delete. A confirmation popup message is displayed.

 "B- * - % :48


   



QCCSW - CCA USER GUIDE 127

Declaration

Fig.80: Delete Declaration - Confirmation pop-up message

.D
 B  7 - -3
3. Click Ok to confirm deletion.

9  <D* Dc
Print Declaration
.;$-
 F; IFR )A/ a U ' P$ .;
'$ ;Z
* 

 F; IFR +  K
/
The system allows you to print the declaration in a specific format. Only submitted declarations
can be printed.

To print a declaration:

.4 
 F tD H ' 4 .tD 4z U -1
1. Perform a search. Refer to Search and View Declaration for the procedure.


BG ;0 I U
0 . *Dc - Uf 2 IFR
 
; F
  F H I 
XB  U -2
. *Dc - .;IF
2. Mark the declaration(s) that you want to print, and then click Print. The print dialog pop up
is displayed.

   



QCCSW - CCA USER GUIDE 128

Declaration

Fig. 81: Print Declaration - Confirmation pop-up message

3. Click Yes.

  J"c R & 28


Create and Submit Amendment Request
Y  ; ./'G @ R U/-G &/R )I '  M 2/-G U G  
 
; F

Z  4) A/

F ;* $ '$ 4  Y


  F ;-

 r $ ''| F 
 F -$
@   D/ .
 F t/D  /'G @ R U/-G )A/ ;DY e 

ZG   ; 


.; -$ H
Changes to declarations that are already submitted to Customs can be done by submitting an
amendment request. In instances wherein a declarant finds inaccurate information to the
submitted declaration, or when a Customs Officer locates missing information in the
declaration, or when the circumstances in the consignment change, an amendment request may
be submitted to update the declaration. The request is subjected to Customs approval.

.;/' F 
 F /'  K/
Amendment of the declaration is allowed before inspection.

To create an amendment request:


   

QCCSW - CCA USER GUIDE 129

Declaration

./'G @ R ;DM= </' 


  < F K  -1
1. Open the Declaration > Amendment Request page.

(/'  @ R <<
 F)
(Declaration >> Amendment Request)

0"1" #
- ,23- &E 1 :51

Fig.82: Declaration - Amendment Request Search page

.
 F; N </'  @ R ;DM= I U
0 ./'  @ R Y H I - -2
2. Click Create Amendment Request. The Declaration > Amendment Request > Declaration
List page is displayed.

   



QCCSW - CCA USER GUIDE 130

Declaration

% ! ,23- &E % :52


Fig.83: Declaration - Amendment Request Declaration List

:tDF
 /' ;
  $ ' 7 -3
3. Enter information on the following search criteria fields:

9  <D 8
Declaration Type

.a /'G
  F
  71; N )$  7
Select from the dropdown list the type of declaration you want to amend.

9  <D R6
Declaration Number

.a /'G
  F  * 
  F U 7
Enter the assigned declaration number of the declaration you want to amend.

 /A
Importer/Exporter
   

QCCSW - CCA USER GUIDE 131

Declaration

)I tDF 

H I - a /'G
  F ' * /  U0 7
. */ 

Enter the Importers or Exporters code and name associated to the declaration you want to
amend. You can also click

to search for the importer or exporter code.

Y/V R  X&


Date of Submission From/To

./  /D  U/- ; -/ -; /2Y/; 


Z
* /  $ 7
Enter a date range in dd/mm/yyyy or click the calendar icons to specify the dates.

.tDF
 /'$ M0 tDF N  I U
0 .B0 - -4
4. Click Search. The search results are displayed below the search criteria fields.

1 ! 0"% F!) ,23- &E % :53


Fig.84: Declaration - Amendment Request Declaration List Search Result

   



QCCSW - CCA USER GUIDE 132

Declaration

KM*  K
GM$ H I - . 8  0 10 H  I A/
.N  tD DM= )_ - 
You can view up to 10 records at a time. Click the navigation buttons
to navigate within the search result pages.

<
 F; DM= I U
0 .a /'G
  F  9  <D R6 ` H I - -5
.Y</'  @ R
5. Click the Declaration Number hyperlink of the declaration that you want to amend. The
Declaration > Amendment Request > Create page is displayed.

4)-,23& E - % :54


   



QCCSW - CCA USER GUIDE 133

Declaration

Fig.85: Declaration - Amendment Request Create page

:;
  -D $ ' 7 -6
6. Enter information on the following fields:

  JD4
Amendment Reason

.
 F  /'G @F0 7
Enter the reason for amending the declaration.

 &)

Amendment Details

.
 F

Z =
 MG 7
Enter the details to be amended in the declaration.

.
BG ;DM= I U
0 .R & - -7

7. Click Submit. A confirmation page is displayed.

   



QCCSW - CCA USER GUIDE 134

Declaration

m& -
 & J"c 0 :55 )

Fig.86: Declaration - Amendment Request Confirmation

.a /'G UG  @ U P$ /' ;  DM= I U / 0 ./'G @ R U/-  R8 - .8


8. Click Yes to submit the amendment request. A success page is displayed with the
amendment request number

,23" ) #
,23& E % :56

Fig.87: Declaration Amendment Request Success page

/'  @ R I tD
Search and View Amendment Request
.2/-G U G   /'  F R )I tDF +  K
/
The system allows you to search for submitted amendment requests.

:
To search for an amendment request:

   



QCCSW - CCA USER GUIDE 135

Declaration

./'  ;=  tDF; DM= K  -1


1. Open the Amendment Search page.

(/'  @ R<<
 F)
(Declaration >> Amendment Request)

0"1" #
-,23& E - 1 :57

Fig.91: Declaration - Amendment Request Search page

:tDF
 /' ;
  $ ' 7 -2
2. Enter information on the following search criteria fields:

Y/V R  X&


Date of Submission From/To

./  /D  U/- ; -/ H I -; /2Y/; 


Z
* /  $ 7
Enter a date range in dd/mm/yyyy or click on the calendar icon to specify the dates.


Status

.a_I  /'  @ R ;


71; N )$  7
Select from the dropdown list the status of the amendment request you want to view.

.tDF
 /'$ M0 tDF N  I U
0 .B0 - -3

   



QCCSW - CCA USER GUIDE 136

Declaration

3. Click Search. The search results are displayed below the search criteria.

0"1 F!) "#


-,23& E - 1 :58

Fig.92: Declaration - Amendment Request Search results

KM*  K
GM$ H I - . 8  0 10 H  I A/
.tDF N  DM= )_ - 
You can view up to 10 records at a time. Click the navigation buttons
to navigate within the search result pages.

./'  @ R 
=MG 'J"# R6 ` H I - -4
4. Click the Request Number hyperlink to view the amendment request details.
   

QCCSW - CCA USER GUIDE 137

Declaration

& ,
#- H-,23& E - <21 :59

Fig.93: Declaration - Amendment Request View

   



QCCSW - CCA USER GUIDE 138

Declaration

9  <D& 

Amend Declaration
m  .4
G 
; 0 aN4 H  D/ /'   $   D 0 ;- f
.
 F H I /'  4)    A/ ;D
During approval, Customs will decide whether the amendment has to be done by the Clearing
Agent. In this case, CCA can make the necessary amendment(s) to the declaration.

:
To amend a declaration:

./'   =;  @ tDF; DM= K  -1


1. Open the Amend Declaration Search page.

(
 F /'G <<
 F)
(Declaration >> Amend Declaration)

tDF; DM=
F /'G
F :69 =

Fig.88: Amend Declaration - Search page


   

QCCSW - CCA USER GUIDE 139

Declaration

:tDF
 /'$ -  $ ' 7 -2
2. Enter information on the following search criteria fields:
Y/R  X&
Date of Submission/To
./  /D  U/- ; -/ - U/-  /G 7
Enter a date range of when the declaration has been submitted. You may click the
calendar icon to specify the dates.
J"# R6
.@  U 7
Request Number
Enter the request number.
9  <D R6
.
 F U 7
Declaration Number
Enter the declaration number.

tDF N   
 F I U / 0 .tDF
 /'$ M0 tDF N  I U
0 .B0 - -3
./' 
-  | = 
   /M  8$ /'  @ R `-  I 
3. Click Search. The search results are displayed below the search criteria. The declaration
will be only visible in the search result if the customs has approved the amendment request
and provided rights for CCA to amend it.

tDF
 /'$ -
F /'G -
F :70 =
   

QCCSW - CCA USER GUIDE 140

Declaration

Fig.89: Amend Declaration - Search Results


 F=
 MG I U
0 .a /'G
  F  9  <D R6 ` - -4
4. Click the Declaration Number hyperlink of the declaration you want to amend. The
declaration details are displayed.

   



QCCSW - CCA USER GUIDE 141

Declaration

;

N@ /FG /'G
F :71 =

   



QCCSW - CCA USER GUIDE 142

Declaration

Fig.90: Declaration Amendment Header Tab

:/    _/  
; F/F  $ ' /'  U -5
5. Update all of the relevant fields in the following tabs:
'
Header
;2
Party
DF) DY 
*;
Bill of Lading
GM
   

QCCSW - CCA USER GUIDE 143

Declaration

Invoice
;/D

Container
Q*
Item
0
Charges
;=-
Dealing
Document

.
 F U/-G  i  R & - 4 U G  

 Z '
 M  d - -6
6. Click Save to commit the changes made or click Submit to submit the declaration.

LW J"c R & 28


Create and Submit Cancellation Request
.;
 N) $ a47 F )A' M a/-G UG
  F Z@ D0 )

)   *
) A/
;IiF
; A $  

ZG R7 4 4z ;IiF) I 


 F U/-G ZE F0) _) $
F0B 
 F Z @ R U
IG @/.7q 4 4 8DG ;IiF) I E  /;  Fr
.
N- G 
 F Zz + -
0 ;-  .; -$ H  D/ 
;
Declarations already submitted to Customs, but are not yet cleared from the Customs territory,
may be cancelled as requested by the declarant. Reasons for canceling the declaration may
include declaring goods under a wrong Customs procedure or if there is a change in ownership
of goods and the new owner wants to declare the goods under another Customs procedure. The
cancellation request must be supported with valid reasons and is subjected to Customs
approval. Upon approval, the system will automatically cancel the declaration.

.P F 
 F Zz K/
Cancellation of the declaration is allowed before payment.

To create and submit a cancellation request:

.tD ;DM= <ZE


  < F K  -1
1. Open the Declaration > Cancellation > Search page.

(ZE @ R <<
 F)
(Declaration >> Cancellation Request)

   



QCCSW - CCA USER GUIDE 144

Declaration

0"1" #
-'I& E - 1 :60

Fig.94: Declaration - Cancellation request Search page


 F; N <ZE @ R<
 F; DM= I U
0 .LW J"c 28 H I - -2
2. Click Create Cancellation Request. The Declaration > Cancellation Request >
Declaration List page is displayed.

 1" ! #
-'I& E - 1 :61

   



QCCSW - CCA USER GUIDE 145

Declaration

Fig.95: Declaration - Cancellation request Declaration List page

:;
  tDF
 /'$ & $ ' 7 -3
3. Enter information on the following search criteria:

9  <D 8
Declaration Type

.a /'G
  F
  71; N )$  7
Select from the dropdown list the type of the declaration you want to amend.

9  <D R6
Declaration Number

.a /'G
  F  * 
  F U 7
Enter the assigned declaration number of the declaration you want to amend.

 /A
Importer/Exporter

V* BD"

Y"* 8 a /'G


  F ' * /  U0 7
.  /A

Enter the Importers or Exporters code and name that is associated to the declaration you
want to amend. You can also click

to search for the importer or exporter.

Y/V R  X&


Date of Submission From/To

./  /D  U/- ; -/ -; /2Y/; 


Z
* /  $ 7
Enter a date range in dd/mm/yyyy or click the calendar icons to specify the dates.

.tDF
 /'$ M0 tDF N  I U
0 .B0 - -4

4. Click Search. The search results are displayed below the search criteria.

   



QCCSW - CCA USER GUIDE 146

Declaration

 1 ! 0"% F!) "#


-,23& E - 1 :62

Fig.96: Declaration - Cancellation request Declaration List results

KM*  K
GM$ H I - . 8  0 10 H  I A/
.tDF N  DM= )_ - 

   



QCCSW - CCA USER GUIDE 147

Declaration

You can view up to 10 records at a time. Click the navigation buttons


to navigate within the search result pages.

@ R ;DM= I U
0 .a Z @ R Y
   F  9  <D R6 ` - -5
Y ZE
5. Click the Declaration Number hyperlink of the declaration you want to create a
cancellation request for. The Cancellation Request >> Create page is displayed.

YE; DM= -ZE @ R -


F :63 =

Fig.97: Declaration - Cancellation request Create

.ZE@ F0 -D 
 F  NZ@ F0 7 -6
6. Enter your reason for canceling the declaration in the Cancellation Reason field.

.
B ; DM= I U
0 .R & - -7
   

QCCSW - CCA USER GUIDE 148

Declaration

7. Click Submit. A confirmation page is displayed.


BG - Y Z @ R 
:64 =

Fig.98: Declaration - Cancellation request Create - Confirmation

.ZE
 BG ;DM= I U / 0 .ZE @ R U/-  R8 - .8
8. Click Yes to submit the cancellation request. A success page is displayed.

- Y ZE @ R 


:65 =

Fig.99: Declaration - Cancellation request Create Success

LW J"c *B0


   

QCCSW - CCA USER GUIDE 149

Declaration

Search and View Cancellation Request


.2/-G U G   ZE F R )I tDF +  K
/
The system allows you to search for submitted cancellation requests.

:
To search for a cancellation request:

.ZE ;=  tDF; DM= K  -1


1. Open the Cancellation Search page.

(ZE @ R<<
 F)
(Declaration >> Cancellation Request)

0"1" #
-'I& E - 1 :66

Fig.100: Declaration - Cancellation request Search page

:tDF
 /' ;
  $ ' 7 -2
2. Enter information on the following search criteria fields:

Y/V R  X&


Date of Submission From/To
   

QCCSW - CCA USER GUIDE 150

Declaration

./  /D  U/- ; -/ H I -; /2Y/; 


Z
* /  $ 7
Enter a date range in dd/mm/yyyy or click the calendar icons to specify the dates.


Status

.a_I  /'  @ R ;


71; N )$  7
Select from the dropdown list the status of the amendment request you want to view.

.tDF
 /'$ M0 tDF N  I U
0 .B0 - -3
3. Click Search. The search results are displayed below the search criteria.

tDF N  Z @ R Y :67 =

Fig.101: Declaration - Cancellation request Search results


   

QCCSW - CCA USER GUIDE 151

Declaration

KM*  K
GM$ H I - . 8  0 10 H  I A/
.N  DM= )_ - 
You can view up to 10 records at a time. Click the navigation buttons
to navigate within the search result pages.

.ZE @ R 
=MG 'J"# R6 ` H I - -4
4. Click on the Request Number hyperlink to view the cancellation request details.

I - ZE @ R
F :68 =

Fig.102: Declaration - Cancellation request View Page

   



QCCSW - CCA USER GUIDE 152

Duties and Fees Payment

y>

CHAPTER 5

[ < 4 O7


Duties and Fees Payment
 H I @/ ;
 0  . 7 H
 0 U /  ; IiF) I ;
 0 P@ /

 F Q/*$
 ~F0 H I ;
; -) $ ;IiF) I  7 Q/*$ $r P
. H a/-G U / 4 )  
I a
*DG U / 
Customs Duties need to be paid for goods that are imported to Qatar. Other than customs duties,
Traders have to pay penalties and fees to clear the goods from customs territory (e.g. a
Declaration Fee is charged for each declaration submitted to customs).

0 U / .
 F  I   H 2'@ 4 Q/ *0    + D/
FI P 4  /)   A/ .4
F &
D $ P 4    ; H 7
. = 7 )$ P  $A ;F ;=  
; AE P  ; 0 8 E
The QCCSW system assesses the duties and fees payable to Customs upon approval of the
declaration. A notification is sent to Clearing Agent when there is a payment due for a
declaration. The Clearing Agent can pay online using Hukoomi payment gateway or through the
Customs cashier.

 ; * P  YG


The modes of payment available at the customs cashier are:


Y -

Cheque

Credit Card/Debit Card/ eCash

Credit to Customs account

 AE - /@D / N1  -

 H /D 

.F  4) A/ . D ;


- /  /4  H I @/ o
o

Trader/CCA should credit the amount in the Customs account. They can do it in
the bank.
. = H F) $ a
I * * /E U/-G a
I @/ o
Approach the Customs cashier with the receipt received from the bank.

U/-G f 2' U / U 0


 ~ F0 H I .E F ;
_ sF$ P 2
 @/   1D '|
.;/' f 2 DG U G ;
_ 0
  F
There are scenarios where additional payment needs to be done before release (e.g. missing
charges during the declaration submission or any additional charges incurred during inspection).

   



QCCSW - CCA USER GUIDE 153

Duties and Fees Payment

P*
 D    
Customs has two accounts to collect the payment:

&
' @ F0 2  I . S$   H; - ' Q/ *0 P
4 / U
0 :l A  /4  H aGI /E  H $ s F /DG U /
-

Guarantee Account: All the payments that are not finalized will be paid temporarily to this
account. Once finalized, the amount will be either transferred to revenue account or refunded
to the Trader/CCA.

Revenue account: All the payments that are finalized will be paid to revenue account.

/E   Q/ *0 P


4 
*DG U
0 :W A -

P " $A" ;F ;=  


; AE P ; + P *G1   *
) 

)   + K
/
.8 E FI 
 F ;=  Q/ *0
The system provides an interface with Hukoomi Payment gateway system for CCAs or Traders
to pay the duties and fees for a declaration online.

.P* /; IFR  + P ; t/DG U / P 4'


After making the payment, payment status is updated in the system and the payment receipt can
be printed.

:;
  I_* M  Z/
This chapter covers the following topics:

P $ '$ I tD


Search and View Payment Information

P 4
Make Payment
P* /; IFR
Print Payment Receipt

O7  * " B0
Search and View Payment Information
.
 F ;=  P $ '$ I tD +  K
/
The system allows you to search for and view the payment information of the declaration.

To search and view payment details of a declaration:

.P=
 MG tD ;DM= K M O7 ; N H I - -1
1. Open the Payment Details Search page.
(Payment >> Payment)
   

QCCSW - CCA USER GUIDE 154

Duties and Fees Payment

0"1" #
-J :72

Fig.103: Payment Search page

:;
  tDF
 /' $ ' 7 -2
2. Enter information on the following search criteria fields:

9  <D R6
Declaration Number

.a P 4
   F U 7
Enter the number of the declaration you want to pay for.

O7 
Payment Status

.
 F
 ; 71; N )$  7
Select from the dropdown list the status of the declaration.

.tDF
 /'$ M0 tDF N  I U
0 .B0 - -3
3. Click Search. The search results are displayed below the search criteria fields.

   



QCCSW - CCA USER GUIDE 155

Duties and Fees Payment

tDF N  :73 =

   



QCCSW - CCA USER GUIDE 156

Duties and Fees Payment

Fig.104: Payment Search Results

KM*  K
GM$ H I - . 8  0 10 H  I A/
.tDF N  DM= )_ - 
You can view up to 10 records at a time. Click the navigation buttons
to navigate within search result pages.
.
=M  I U
0 .9  <D R6 ` - 9  <D' &)

To view the Declaration Details, click the Declaration Number hyperlink. The details are
displayed.

   



QCCSW - CCA USER GUIDE 157

Duties and Fees Payment

A 3 - D0 :74 )

Fig. 105: Declaration Header


Click the different tab names to view specific details about the declaration.

.tDF N  ;DM= H  ' L -


Click Cancel to go back to the Search Results page.

.P=
 MG I U
0 .  ` - -4
4. Click the Status hyperlink. The payment details page is displayed.

   



QCCSW - CCA USER GUIDE 158

Duties and Fees Payment

O7  [ &)
4 O7 :75 )

   



QCCSW - CCA USER GUIDE 159

Duties and Fees Payment

Fig.106: Payment Details Page Paid Status

   



QCCSW - CCA USER GUIDE 160

Duties and Fees Payment

   



QCCSW - CCA USER GUIDE 161

Duties and Fees Payment

Fig.107: Payment Details Page Pending Payment Status

O7  I
Make Payment
Q/ 
; *0 P   *
) 

) KG ;
 AE P; F *G; 24 + 2 4/
. P_ 
The system has an interface with the payment gateway to enable the CCA to pay the necessary
duties and fees.

To make payment:

.  P $ '$ I tD H 4 4 .tD 4z U -1


1. Perform a search. Refer to Search and View Payment Information for the steps.
   

QCCSW - CCA USER GUIDE 162

Duties and Fees Payment

H 4 4.P=


 MG ;DM= I U
0 .m4  P  -" O7  ` - -2
.P=
 MG ;DM= P :64 =
2. Click the Pending Payment hyperlink of the payment you want to pay. The payment
details page is displayed.

2
4G IE 
BG ;0 2+G 0 .;- ' 
; 0 
;  0 P O7   M$ - -3
.P ; H
3. Click the Pay button to pay the Custom Charges and the Suspended Duties & Charges. A
confirmation message to redirect to payment gateway will appear.

P
 BG P :75 =

Fig.108: Payment Confirmation

.$A P; ; DM= H   a


4G I U G 0 .R8 - .4
4. Click Yes. You will be re-directed to the Hukoomi payment gateway page.

   



QCCSW - CCA USER GUIDE 163

Duties and Fees Payment

J % % "#
J :76

Fig.109: Payment Payment Gateway Page

P=
 MG U ' P$ .P=
 MG 7 P P_
 7 P    ; P
 / .5
.m
7 UG P P_ H I  'G
5. In the payment gateway, the Clearing Agent can choose the mode of payment and enter the
payment details. Payment details will depend on the mode of payment chosen.

J % % "#
J :77 "#

Fig.110: Payment Payment Gateway Page

.    


P
 BG ;DM= H a2
4G I U G 0  z
 -'
6. After the payment, you will be re-directed to QCCSW payment confirmation page.

.;-; DM* H ' P ZE b -


Click No to cancel payment and go back to the previous page.

   



QCCSW - CCA USER GUIDE 164

Duties and Fees Payment

O7 *  Dc
Print Payment Receipt
:
To print payment receipt:

I tD 4 H 4 4 .a P 4


   F) I tD 4z U -1
.P $ '$
1. Search for the declaration you want to pay for. Refer to Searching and Viewing Payment
Information procedures.

.P=
 MG I U
0 .m4  P  P '  e7 R &  ` - -2

2. Click the Paid hyperlink of the payment you want to pay under the Status column. The
payment details page is displayed.

   



QCCSW - CCA USER GUIDE 165

Duties and Fees Payment

$ - P=
 MG P
- :78 =

   



QCCSW - CCA USER GUIDE 166

Duties and Fees Payment

Fig.111: Payment Payment Details - Paid

.P=
 MG ;DM= I U
0 .O7 *  Dc - -3
3. Click the Print Payment Receipt. The payment details page is displayed.

   



QCCSW - CCA USER GUIDE 167

Duties and Fees Payment

P* / P=
 MG :79 ;DM=

Fig.112: Payment Payment Receipt

.P=
 MG ;IFR R 4 . *Dc - -4
4. Click Print. The payment details page will be printed.

.;-; DM* H ' P=


 MG ;IFR ZE Z -
Click Cancel to close the pop-up window and cancel the printing of payment receipt.

   



QCCSW - CCA USER GUIDE 168

Refund

A

CHAPTER 6

4

Refund
/*G I
 ~ F0 H I ;M $ 1  0   H -    /4  )A/
*D @ R U/-G @/ 0 1 P
 ....  N s F$ P 
0 U G  ; IiF
. 
; SY U )$ ;- H I
Trader/CCA can apply for refund from customs for various situations (e.g. imported goods are reexported, excess payment made to customs, etc). For all refunds, a request has to be made and
requires approval from customs finance section.

 ; $-
 
; F & ' / 
 H 0 F R U/-G     m K
G
.F  m ; I    2$-/
This module allows clearing agents to submit refund requests to customs for the declarations
submitted by them and view the status of refund requests.

.
X ;0
   @ M  H s F I U
0 @  F 
Upon approval of the request, the refund will be made using cheque to the payee mentioned in the
request.

:;
  I_* M  Z/
This chapter covers the following topics:

0 @ R U/-G Y
Create and Submit Refund Application

0 @ R I tD
Search and View Refund Application

0 @ R t/DG
Update Refund Application

0 @ R Z
Delete Refund Application

4 J"c R & 28


Create and Submit Refund Application
   

QCCSW - CCA USER GUIDE 169

Refund

:
To create and submit a refund application:

. 0  =;  tDF; DM= K M 4; N H I - -1


1. Open the Refund Search page.
(Refund >> Refund)

tDF
 /'$ 0 $ '$ :80 =

Fig.113: Refund application Search Page

. 0 $ ' ;=  YE; DM= I U


0 .28 - -2
2. Click Create. The Refund Information Create page is displayed.

   



QCCSW - CCA USER GUIDE 170

Refund

Y; DM= 0 @ R :81 =

Fig.114: Refund application Create Page

   



QCCSW - CCA USER GUIDE 171

Refund

:;
  -D $ ' 7 .3
3. Enter information on the following fields:

4&)

Refund Details

9  <D R6
Declaration Number

. 0
   ' &  F U 7
Enter the declaration number for which the refund is being made.

O7   R6
Payment Receipt Number:

*/ U 7 )$ P `-


- U / aB  I.
 F  K
D* P* / U 7
.K=
Enter the valid receipt number for the declaration. Refunds can be made only with a valid
payment receipt number.

  
Refund Amount

.2G '0
;  - 7
Enter the amount requested for refund.

JD4
Reason For Refund

. @ F0 
=MG 7
Enter the reason for requesting the refund.
Refund Type
Select the main refund type and sub refund types from the dropdown lists. The sub refund
type values depend on the selected type of main refund type.

A&)

O7  O^
.
M  
 I U / 0 .
71; N )$ A
  Y P $
Payee Details

Payment Mode
Select either Cheque or Bank Account from the dropdown list. The Payee Details section
will appear.

   



QCCSW - CCA USER GUIDE 172

Refund


M =
 MG :82 ;DM=

Fig.115: Refund application Create Page Payee Details

|D R4

Bank Name

.
M    F U0 7
Select the bank name from the dropdown list.
R4

Branch Name

.
M    F  U0 7
Select the branch name of the bank from the dropdown list.

A R6
Account Number

.
 - H I ;-   a
  s F / iM/   U 7
Enter the bank account number where the refund amount will be credited if approved.

A R4
   

QCCSW - CCA USER GUIDE 173

Refund

Payee Name

. ) $ 
M  U0 7
Enter the name of the payee for the refund.

A*
Payee Address

. ) $ 
M  I 7
Enter the address of the payee.

&[ <R6
Mobile Number

.
M   QG2 U 7
Enter the payees mobile number.

. 0 $ '$ U/-  R & - .4

4. Click Submit to submit the refund information.


.
=M  MD + -
0 .A d - ;
F-   '; 2
 = 0 $ ' M  

To retain the refund information and access it for future processing, click Save as
Provisional. The system saves the details.

.27 U G   $ '; E L -


Click Cancel to discard entered information.

   



QCCSW - CCA USER GUIDE 174

Refund

4 J"c *B0


Search and View Refund Application
:
To search and view a refund request:

. 0  =;  tDF; DM= K  -1


( 0 << 0)
1. Open the Refund search page.
(Refund >> Refund)

tDF
 /'$ 0 $ '$ :83 ;DM=

Fig.116: Refund application Search Page

:;
  tDF
 /'$ & $ ' 7 -2
2. Enter information on the following search criteria fields:

9  <D R6
Declaration Number

. 0`  @ FG
  F U 7
   

QCCSW - CCA USER GUIDE 175

Refund

Enter the declaration number associated to the refund application.

4 J"c R6
Refund Application Number

.a_I  0 @ R U 7


Enter the application number of the refund you want to view.

4 J"c 


Refund Application Status

.a_I  0 @ R ;


71; N )$  7
Select from the dropdown list the status of the refund application you want to view.

Y/V R  X&


Date of Submission From/To

./  /D  U/- ; -/ -; /2Y/; 


Z
* /   7
Enter a date range of when the refund application has been submitted in dd/mm/yyyy
format or click the calendar icons to specify the dates.

.tDF N  I U
0 .B0 - -3
3. Click Search. The search results are displayed.

   



QCCSW - CCA USER GUIDE 176

Refund

tDF
 /'$ 0 $ '$ :84 ;DM=

   



QCCSW - CCA USER GUIDE 177

Refund

Fig.117: Refund application Search Results Page

KM*  K
GM$ H I - . 8  0 10 H  I A/
.tDF N  DM= )_ - 
You can view up to 10 records at a time. Click the navigation buttons
to navigate within search result pages.

. 0 @ R 
=MG '9  <D R6 ` H I - -4
4. Click the Declaration Number hyperlink to view the refund application details.

   



QCCSW - CCA USER GUIDE 178

Refund

; 'DM= 0 $ '$ :85 =

Fig.118: Refund application View Page

   



QCCSW - CCA USER GUIDE 179

Refund

4 J"c B &


Update Refund Application
A/ '/ U 0 F R U/-G U /  $ )A .A; D 9G 1 8$ $ 0 F R t/DG )A/
.2~/DG
Refund applications can be updated as long as they are still in Provisional status. Once refund
applications have been submitted, you can no longer update them.

:
To update a refund application:

.4 0 @ R I tD H ' 4 .tD 4z U -1


1. Perform a search. Refer to Search and View Refund Application for the procedure.

. 0 $ '$ ;DM= K M 


 F U ` - -2
2. Click the Declaration Number hyperlink to open the Refund Information page.

   



QCCSW - CCA USER GUIDE 180

Refund

/'G - 0 $ '$ :86 =

   



QCCSW - CCA USER GUIDE 181

Refund

Fig.119: Refund application Update

0 @ R U/-G Y H 4 4 . /  


; 
~   _-D $ ' /'  U -3
.-D M
= 
3. Update all of the relevant fields. Refer to Create and Submit Refund Application for the
field descriptions.

.&1 8  a/-  A d -  @ U/-  R & - -4

4. Click Submit to submit the application or Save as Provisional for submission on a later
date.

4 J"c 

   



QCCSW - CCA USER GUIDE 182

Refund

Delete Refund Application


A/ '/ U 0 F R U/-G U /  $ )A .A; D 9G 1 8$ $ 0 F R ) A/
.2
Refund applications can be deleted as long as they are still in Provisional status. Once refund
applications have been submitted, you can no longer delete them.

To delete refund application:

.4 0 @ R I tD H ' 4 .tD 4z U -1


1. Perform a search. Refer to Search and View Refund Application for the procedure.

.
BG ;0 I U
0 . - Uf a  0 @ R / 0 @ R $ H I 
XB  U -2
2. Mark the provisional refund application you want to delete and then click Delete. A
confirmation popup message is displayed.

 "B- & * E :87


   



QCCSW - CCA USER GUIDE 183

Refund

Fig.120 Refund application Delete confirmation

. 0 F R D 7 - -3


3. Click Yes to delete the refund application(s).

   



QCCSW - CCA USER GUIDE 184

Temporary Import Application

O0A

CHAPTER 7

?6T  4b J"c
Temporary Import Application
Goods may be temporarily admitted to Qatar with prior approval from customs general manager.
Customs duties will be suspended during the temporary admission period. The customs duties (if
any) shall be guaranteed by a bank or cash guarantee.
The following goods may be temporarily admitted to the country with the approval from General
Manager:
Type

Validity for temporary admission

Heavy machinery and equipment

For a period of six months subject to be extended


for similar periods with a maximum of three years.
An exceptional approval from General Manager
is required for extensions beyond three years.

Foreign goods imported for completion of


processing

For a period of six months subject to be extended


for similar periods with a maximum of one year

Items temporarily imported for


playgrounds, theatres, exhibitions and the
likes

For a maximum period of six months

Machinery, appliances and equipment


imported into the country for repairing

For a maximum period of six months

Containers and packing imported for filling

For a maximum period of six months

Animals admitted for grazing

For a maximum period of six months

Commercial samples for display

For a maximum period of six months

Other cases that may require such


temporary admission.

For a maximum period of six months

The state of temporary admission shall end by


re-exportation of the admitted goods abroad
admission to freezones, customs storehouses or warehouses
placing under the local consumption with payment of customs duties or
place under export after manufacturing
   

QCCSW - CCA USER GUIDE 185

Temporary Import Application

Any shortage in the goods released by temporary admission shall be subjected to the collection of
customs duties.
A fine of 1000 QAR will be imposed for each week (or part of week) of delay in ending the
temporary admission state after the expiration of the period approved.
Clearing agents can submit a temporary import application on behalf of an importer, with the
authorization from the importer.

:;
  I_* M  Z/
This chapter covers the following topics:

8S
 01 @ R I tD
Search and View Temporary Import Application

8S
 01 @ R U/-G Y
Create and Submit Temporary Import Application

8S
 01 @ R t/DG
Update Temporary Import Application
8S
 0  /G @ R
Request Extension for Temporary Import

8S
 01 @ R 
Delete Temporary Import Application

?6T  4b J"c *B0


Search and View Temporary Import Application
:
To search and view a temporary import application:

.tDF; DM= <8S


 01 K M ?6T  4b @ R ;N - -1
1. Open the Temporary Import Application Search page.
(Temporary Import >> Temporary Import)

   



QCCSW - CCA USER GUIDE 186

Temporary Import Application

tD 8S
 01 @ R :88 =

Fig.121: Temporary Import application Search

:;
  tDF
 /' $ ' 7 -2
2. Enter information on the following search criteria fields:

J"# R6
Application Number

.a_I 8S
 01  @  U 7
Enter the application number of the temporary import that you want to view.

A t
<A& R6
Importer

.;N-) $  U0 /D 


Enter the importers code and name or click

-   U0 9$ 7


to select the importers name from a list.

J"#
Application Status
   

QCCSW - CCA USER GUIDE 187

Temporary Import Application

.a_I 8S
 01 @ R ;
71; N )$  7
Select from the dropdown list the status of the temporary import application you that want
to view.
J"# 8
.
71; N )$ @  
Application Type
Select the application type from the dropdown list.

Y/V 28W X&


Date of Creation From/To

./  /D  U/- ; -/ H I -; /2Y/; 


Z
* /  $ 7
Enter a date range of when the application has been created in dd/mm/yyyy format or click
the calendar icons to specify the dates.
Port of Entry
Select the port of entry of goods in Qatar.

.tDF
 /'$ M0 tDF N  I U
0 .B0 - -3
3. Click Search. The search results are displayed below the search criteria fields.

   



QCCSW - CCA USER GUIDE 188

Temporary Import Application

tD 8S
 01 @ R :89 =

   



QCCSW - CCA USER GUIDE 189

Temporary Import Application

Fig.122: Temporary Import application Search Results

KM*  K
GM$ H I - . 8  0 10 H  I A/
.7W tDF DM= )_ - 
You can view up to 10 records at a time. Click the navigation buttons
to navigate to the other pages.

.8S
 01 @ R 
=MG '9  <D R6 ` - -4
   

QCCSW - CCA USER GUIDE 190

Temporary Import Application

4. Click the Application Number hyperlink to view the details of the temporary import
application.

I - 8S
 01 @ R :99 =

   



QCCSW - CCA USER GUIDE 191

Temporary Import Application

Fig.123: Temporary Import application View Page

   



QCCSW - CCA USER GUIDE 192

Temporary Import Application

?6T  4b J"c R & 28


Create and Submit Temporary Import Application
:
To create and submit a temporary import application:

8S$
0 @ R tD ;DM= H @ -1
(8S$
0 << 8S$
0)
1. Go to the Temporary Import Application Search page.
(Temporary Import >> Temporary Import)

tD 8S
 01 @ R :100 =

Fig.124: Temporary Import application Search

   



QCCSW - CCA USER GUIDE 193

Temporary Import Application

.YE; DM= < 8S


 01 I U
0 .28 - -2
2. Click Create. The Temporary Import Application > Create page is displayed.

   



QCCSW - CCA USER GUIDE 194

Temporary Import Application

Y - 8S$
0 :101 =

   



QCCSW - CCA USER GUIDE 195

Temporary Import Application

Fig.125: Temporary Import application Create

   



QCCSW - CCA USER GUIDE 196

Temporary Import Application

:;
  -D $ ' 7 -3
3. Enter information on the following fields:

J"#"
Application Information

Temporary Import Type


Select the type of temporary import from the dropdown list. Based on the temporary
import type, period allowed for temporary admission will vary.
Importer
Enter the Importer Code and Name or click

to select from a list.

, 
Port of Entry

.8S
 01 ;- ' ; IiF 7 M$
71; N )$  7
Select from the dropdown list the port of entry of the goods involved in the temporary
import.

Y/V 0"#
Requested Period

./W ;   M 7


Enter the requested period in days. Each application/extension can be upto a maximum
period of 180 days.
Remarks
Enter additional remarks, if there are any.
Master Application Number
Enter a master application number if the Temporary Import is associated to multiple
declarations.

For Temporary Import applications with multiple declarations, a master temporary


application must be submitted manually to Customs for approval. Before each
declaration, a temporary import application must be submitted with the master
application number indicated in it.

.;IiF=
 MG U
0 . *l0 7^ - -4
4. Click Add Goods. The Goods Detail section is displayed.

   



QCCSW - CCA USER GUIDE 197

Temporary Import Application

;IiF=
 MG - Y 8S$
0 @ R :102 =

Fig.126: Temporary Import application Create Goods Details

:;IiF=
 M  ;
  -D  $ ' 7 -5
5. Enter information on the following Goods Detail fields:

   



QCCSW - CCA USER GUIDE 198

Temporary Import Application

;IiF=
 MG
Goods Detail

-A@ (
HS Code

.tDF 

- 8S
 01; IiF  &  + 9$  7/7

Enter the HS Code of the goods for temporary import or click


Code.

to search for the HS

*lD&) [
Goods Description


N- G -D  t/DG U / .m
7 U G  & + 9$ -FR ;IiF Q
=G H -D
  Y/
.& + 9$ H  0
This field indicates the description of the goods based on the chosen HS Code. This field
is automatically populated based from the selected HS Code.
_ Q=
.;IiF  ;
_ = 7
Additional Description
Enter additional description about the goods.

m2" 0
Country of Origin

.2 =W P
*G U G    F
 71; N )$  7
Select from the dropdown list the country where the goods originated.
Value at Origin
Enter the value of the goods in the original currency.
Currency
Select the currency used to express value at origin from the dropdown list.
Value in QAR
The value for this field is automatically computed once the Currency is selected.
Term Type
Select the incoterm from the dropdown list.
Quantity
Enter the quantity of the goods on the field provided and select the unit of measurement
from the dropdown list.
6. Click Add. The item is now listed under the Goods Detail section.

An Additional Details section is displayed for specific HS Codes. Enter information on the
following fields:
   

QCCSW - CCA USER GUIDE 199

Temporary Import Application

Fig.128: Additional Details section


Brand
Enter the brand name.
Model
Enter the model of the vehicle.
Production Year
Enter the year the vehicle was manufactured.
Engine Capacity
Enter the engine capacity.
Volume
Enter the volume amount and select the unit of measurement from the
dropdown list.
Area
Enter the area and select the unit of measurement from the dropdown list.
Size
Enter the size and select the unit of measurement from the dropdown list.

   



QCCSW - CCA USER GUIDE 200

Temporary Import Application

.;  -D $ Uf *l0 7^ - ;IiF $ '$ )$ /9_; E


To add more goods information, click Add Goods and then fill out the required fields.

. - Uf ;N-) $ 2 ; IiF/;IiF H I 


XB  U ;IiF $ '$ D
To delete goods information, mark the good(s) that you want to remove from the list
and then click Delete.

:;
  &)
 U  $ '$ 7 -6
7. Enter information on the following Contract/Approval Details section:

&)

Contract Details

 R6
Contract/Approval Number

.-' U 7
Enter the contract/approval number under which the goods are required for temporary
admission. E.g., Contract number of the project for which the machinery is temporarly
imported.

Y/V 
Contract/Approval Start/End Date

./  /D  U/- ; -/ -; /2Y/; 


Z
* -' $ 7
Enter the duration of the contract in dd/mm/yyyy format or click on the calendar icons to
specify the dates. System will not allow extensions beyond contract end date unless an
extended contract/approval is submitted.
<
.;
'; 2=
 MG 7
Contract/Approving Party
Enter the contract/approving party.
Contractor
Enter the name of the main contractor. By default, the name entered for the Importer is
shown on the field.

 O6
Work Location

. -' I P$ 7
Enter the location of work where the goods are going to be used.

In instances a SubContract is required (e.g. for heavy machinery and equipment), click Add
   

QCCSW - CCA USER GUIDE 201

Temporary Import Application

SubContract and enter information on the fields provided.

Fig.129: Sub Contract/Approval Details section


Enter information on the required fields.

.AW Y F- P H I 


XB  U -7
8. Mark the tick box to accept the Terms and Conditions.

Fig.130: Terms and Conditions tick box

. a/-G U G  @  SG 
BG ;0 I U
0 .R & - -8
9. Click Submit. A confirmation message is displayed stating that the request has been
successfully submitted.

m& R & ?6T  4 J"c :103 )


   

QCCSW - CCA USER GUIDE 202

Temporary Import Application

Fig.131: Temporary Import application Submit Confirmation

.&1 8  a/-G a~/D  aG '0  @ MD d -

Click Save to save the application and retrieve it for updates and submission on a later
date.

.tDF N  ;DM= H  ' 7 - -9


10. Click OK to return to the Search Results page.

?6T  4b J"c B &


Update Temporary Import Application
."A; "D 8S
 01 F R t/DG +  K
/
The system allows you to update Temporary Import applications with a Provisional status.

To update a temporary import application:

.4 8S
 01 @ R I tD H ' 4 .tD 4z U -1
1. Perform a search. Refer to Search and View Temporary Import Application for the
procedure.

< 8S
 01; DM= I U
0 .a~/DG 8S
 01    @ J"# R6 ` - -2
.Y
2. Click the Application Number hyperlink of the Temporary Import Application you want
to update. The Temporary Import Application > Create page is displayed.

   



QCCSW - CCA USER GUIDE 203

Temporary Import Application

Y 8S$
0 :104 =
   

QCCSW - CCA USER GUIDE 204

Temporary Import Application

Fig.132: Temporary Import application Update


   

QCCSW - CCA USER GUIDE 205

Temporary Import Application

M
=  8S
 01 @ R U/-G Y H 4 4 . /  @ 
~   _t/D  U -3
.-D
3. Update the request where necessary. Refer to Create and Submit Temporary Import
Application for the field descriptions.

.  @ MD d -  @ U/-  R & - -4

4. Click Submit to submit the application or Save to save the application as provisional.

?6T  4b
8 &  J"c

  F  F R /G U/-  )

  *
) -/     
 + K
/
9 .../* 
01 /*  I~ $ 7q 4 4 H;   IiF - 4) $ - F R

Request Extension or Transfer for Temporary Import


The QCCSW system allows Clearing Agents to submit extension or transfer requests for a
temporary import or to submit a transfer request to transfer the temporary imported goods to
another Customs procedure like re-export, import or export.

:
To request for extension or transfer:

.4 8S
 01 @ R I tD H ' 4 .tD 4z U -1
1. Perform a search. Refer to Search and View Temporary Import Application for the
procedure.

   



QCCSW - CCA USER GUIDE 206

Temporary Import Application

B0 ?6T  4b J"c :105 )

   



QCCSW - CCA USER GUIDE 207

Temporary Import Application

Fig.133: Temporary Import application Search results

U / 0 .(7q 4 H  @ )-  /      4E @  -//G ` - tDF N  )$ .2
.@ =
 MG I
2. From the search results, click the Extend/Transfer hyperlink that corresponds to the
application you want to extend or transfer (to another procedure). The application details
are displayed.

   



QCCSW - CCA USER GUIDE 208

Temporary Import Application

Y 8S$
0 @ R :106 =

   



QCCSW - CCA USER GUIDE 209

Temporary Import Application

Fig.134: Temporary Import application Extension Request

   



QCCSW - CCA USER GUIDE 210

Temporary Import Application

Y 8S$
0 @ R :107 =
   

QCCSW - CCA USER GUIDE 211

Temporary Import Application

   



QCCSW - CCA USER GUIDE 212

Temporary Import Application

Fig.135: Temporary Import application Transfer Request

.@0  M H I 
XB  @    .3
3. Select the Application for type by marking the radio button. Mark Extension or Transfer.

;- /*  I
01 H 2 - UG  ;IiF 8 $ H I 
XB  U -; @ F
.7q  $ P$ H 2  D
For Request to Transfer, mark whether the goods are to be transferred to an Import, ReExport, Export or Freezone, or if it will be transferred to another project or to a
Storehouse.

   



QCCSW - CCA USER GUIDE 213

Temporary Import Application

Fig.136: Temporary Import application Transfer Request

.@0 -D   ;  M 7 .4


4. Enter the new Requested Period on the field provided.

.AW Y H I ;-  P


 XB  U .5
5. Mark the checkbox to accept the Terms and Conditions.

108 )

Fig.137: Terms and Conditions tick box

. a/-G U G  @  SG 
BG ;0 I U
0 .R & - .6
6. Click Submit. A confirmation message is displayed stating that the request has been
successfully submitted.

   



QCCSW - CCA USER GUIDE 214

Temporary Import Application

Fig.138: Temporary Import application Extend/Transfer Confirmation message

If the requested period exceeds the contract end date, a confirmation pop-up
message is displayed.

@
Fig.139: Request period exceed end of contract date Confirmation pop-up message

Click Yes.

.tDF N  ;DM= H  ' 7 - .7


7. Click OK to go back to the search results page.

?6T  4b J"c 
Delete Temporary Import Application
."A; "D 8S
 01 F R  +  K
/
The system allows you to delete Temporary Import application with a Provisional status.

:
To delete a temporary Import application:

.4 8S
 01 @ R I tD H ' 4 .tD 4z U -1
1. Perform a search. Refer to Search and View Temporary Import Application for the
procedure.
   

QCCSW - CCA USER GUIDE 215

Temporary Import Application

.2  0 F R /@ R H I 
XB  U -2
2. Mark the Temporary Import Application(s) that you want to delete.

.
BG ;0 I U
0 . - -3
3. Click Delete. A confirmation popup message is displayed.

8S$
0 @ R :109 =

   



QCCSW - CCA USER GUIDE 216

Temporary Import Application

Fig.140: Temporary Import application Delete

.F  D ;-$ - -4


4. Click Yes to delete the application(s).

   



QCCSW - CCA USER GUIDE 217

W-8

V:

CHAPTER 8

Administration
)$ A / H  +
)  $  Y
 G     
+ @  /
.U2
$ $ U2 X  Y;  +W  P_  K
/ .$  H=
QCCSW system requires companies and users to be registered in the system to access the
services. This module allows the company administrators to manage their company account and
users.
;Y AG '
) /  .$  H U2= F +  2 X
` YG H; /  Y  DG
   2 
'M  ;Y 
 F K= G 0 U 2/  /  IW ;    $
.`
Y 
 I B IW  
)    X `- U / . 

Commercial companies need to activate their company account in the system before they can
access the services. Companies need to be registered in the Ministry of Business and Trade, and
then obtain a valid commercial registration number before they can activate their company
account in QCCSW. Only authorized persons registered in ministry of business and trade can
perform the activation process.

:;
  I_* M  Z/
This chapter covers the following topics:
;X
` YG
Activating Company Account

 
Account Management

 
User Management

;Y'
  MG
Activating Company Account
F )$ `
Y 
 '
; -) A/      
2 `
YG ;
$9E Y H I )
' /
I  $ 2
- U / `
Y 
; I U ' P$ .IW;    Y  $  M$ X
   

QCCSW - CCA USER GUIDE 218

W-8

; */ '2G
I 2 0$ P
 G ;Y z `
Y 
; I )$ 2 1  .$ W 7
  
 -
.;
'
FR
It is mandatory for commercial companies to activate their company account in QCCSW.
Activation process can be performed by any authorized person registered under the company in
ministry of business and trade. The activation process will happen only for the initial login of
the authorized person. Once activated, company can perform the normal operations.

: 2 A / 2&
To activate company account:
 U 7 @ G ;DM= '/ 0 + z ;
NF 7
 G ;
' M Y 
 f .1 .41
.
'M 
; I U G H  ;Y   
During the initial login of the authorized person, system will prompt the page to enter the
Commercial Registration number of the company to be activated.

   BG ;DM= ;Y'


 MG :110 =

Fig.141: Administration Company Activation CR confirmation page

.<
<A R6 7 .2
1. Enter the CR Number.
.=
  =;   M ; DM= I U / 0 az D=   U  .R & - .3
2. Click Submit. If the CR number is valid, the details page of the specified CR is displayed.

   



QCCSW - CCA USER GUIDE 219

W-8


=M ; DM= ;Y'
 MG :111 =

   



QCCSW - CCA USER GUIDE 220

W-8

Fig.142: Administration Company Activation Details page

   



QCCSW - CCA USER GUIDE 221

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:;
  -D  $ ' 7 .4
3. Enter information on the following fields:
A&)

Account Details

( @ "<8W )2 R4
.;/9
E; Z  ;Y U0 7
Company Name (English)
Enter the company name in English.
;Y
.;F0 /P H I 
XB      
+  ;Y    
Company Roles
Select the role(s) of the company in QCCSW system by marking the appropriate box(es).
Customs Clearing Agencies require an approval from customs before activation.



Contact Details

/F 9$/;/ 9$
.*G1=
 M   '$ '$ /'  U
City/Postal Code
Update the address information of the contact details, if necessary.
98HW D/y/ <R6/[& R6
.*G1=
 MG $ '$ /'  U
Telephone Number/Mobile Number/Fax/Email
Update the contact information of the contact details, if necessary.
24 $ '$ /'    U -* G; 24 ;_ 4) $  7^ - &b I U  .5
.*G1
4. In the Contact Persons section, click Add to add another contact person or click S/No to
update the following information of the listed contact person:

&b I
)& 2 &
:112 )

   



QCCSW - CCA USER GUIDE 222

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Fig.143: Administration Company Activation Contact Person Details

&b I 8
Contact Type
+ -/ .;/* 'G1; 24 P
  M   0 *G1; 24 H -D
  Y/
*G1 24 B  I .IW)   $ 2
I *D UG   $ ' H  0 '

)  
.;/I *G 24 )I FI AG 0 2NYz     
+ -/  
This field indicates the type of contact person. Owner, Authorized signatory and Normal
contact are the available values. System will assign this type based on the information
received from MBT. Contact persons created from QCCSW system will be normal
contacts.
R4b
Name
*G1; 24 U0 7
Enter the name of the contact person.
=>/RA
Department/Designation
.*G1; 24 * G U- 7
Enter the department in which the contact person belongs to and his/her designation.

98HW D/y / <R6/[& R6


Telephone Number/Mobile Number/Fax/Email
.*G1; 2 ;= * G1 $ '$ 7
Enter the contact information of the contact person.
.*G1; 24 ;_* G1; 24 
=MG ;_/t/DG U / 0 .
 &/ 7^ - .6
5. Click Add/Update. The selected contact person details or the added contact
person is now updated/added.
.    
+  ;Y
`  YG 4) $  D
` YG - .7
6. Click Activate Account to activate the company account in QCCSW system.
   

QCCSW - CCA USER GUIDE 223

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.;- 4) $ H a0 U / 0


  ; z `
Y 
; I  I .8
On successful activation, clearing agency account will be sent for customs approval.

A
Account Management
.U2 ;=  D=
 MG t/DG ;Y + / ;M
e m K
G
This function allows company administrator to update their account details.

:
To update an account:

.E@ /FG H I - D I ;DM= K  -1


() << 
1. Go to the account details page
(Administration >> Account Management)

   



QCCSW - CCA USER GUIDE 224

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) :113 & 
2

   



QCCSW - CCA USER GUIDE 225

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Fig.144: Administration Company Update

:;
  -D $ ' t/D  U -2
2. Update information on the following fields:
   

QCCSW - CCA USER GUIDE 226

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BY; /   U~ $ $ ' U-  2+/ .


N- G 'M 2} $ U G D=
 MG -
;
'; /9
E; Z  ;Y U0 2+/  . = 
;   2  /G  =   /G
.2
 = 2  /G*; 7 U H_; E
  ; 2  ;Y; Y

The Account Details fields are automatically populated. This section shows information
like the CR Number, Establishment ID, Issue Date of CR and Expiry Date of CR. It also
shows the Company Name in English and Arabic, Company Activities and Status,
Clearing Agency Type as well as the License Issue and Expiry Date.

&b&)

Contact Details


Address

. D   $A /F ' 7


Enter the complete mailing address of the account.


Country

. D
 ; '  71; N )$  7
Select from the dropdown list the country of the accounts address.

 
City

. D ; '  /$ 7


Enter the city of the accounts address.

 D R6
Postal Code

. D   '  /F U 7


Enter the postal code of the accounts address.

</[& R6
Telephone / Mobile Number

. D  QG2 U 7


Enter the telephone and mobile number of the contact.

98HW D
Email

.D   AE /F 7


Enter the email address of the account.

y R6
Fax

.D   M U 7


Enter the fax number of the account.
   

QCCSW - CCA USER GUIDE 227

W-8

7 - I U
0 .*G1 S$ 
=MG ;_E 7^ - *G1 S$ ;_ U- -3
:*G1 S$ 
=M  ;= 
3. On the Contact Persons section, click Add to add a contact person details. The Contact
Person Details input fields are displayed:

&b I
)& 2 & 
:114 )

   



QCCSW - CCA USER GUIDE 228

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Fig.145: Administration Company Update Contact Person Details

R4b
Name

.*G1 S$ U0 7


Enter the name of the contact person.

#  R6

Qatari ID

.*G1 S ;/-; /2 U 7


Enter the Qatari identification of the contact person.

RA

Department

.*G1 S$ Y  U- 7


Enter the department of the contact person.

 

Designation

.*G1 S$ ;M
e 7
Enter the designation of the contact person.

&[ <R6
Mobile Number

.*G1 S   QG2 U 7


Enter the mobile number of the contact person.

[& R6
Telephone

.*G1 S$ QG U 7


Enter the telephone number of the contact person.

98HW D
Email

.*G1 S  AE /F 7


Enter the email address of the contact person.

.*G1) I )
S  XW; N H /* G1 S$ ;_ 
}  U
0 . 7^ - -4
4. Click Add. The new contact person will then be added to the Contact Person list.

   



QCCSW - CCA USER GUIDE 229

W-8

&b I 36 2 & 


:115 )

Fig.146: Administration Company Update Contact Person List

. a~/DG U G  D
 MG 
BG ;DM= I U
0 .B & - -5
5. Click Update. A confirmation page is displayed stating that the account has been updated.


B ; 0; Y /'G :116 =

Fig.147: Administration Company Update Confirmation

   



QCCSW - CCA USER GUIDE 230

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User Management

=MG t/DG   Y=
   MG I tD ;Y + / ;M
e m K
G
.   /   $ )I  S$ ;$  -/  
This function allows the company administrator to search and view user details, create user,
update user details, suspend user, and re-instate user.

> A * &)


B0
Search and View User Details

:
To search and view user details:

.)  I tDF; DM= K  -1


1. Open the Search User page.

( <<  E)


(Administration >> User Management)

B0 > A :117 )

Fig.148: Administration User Management Search

:;
  tDF
 /' $ ' 7 -2
2. Enter information on the following search criteria fields:
   

QCCSW - CCA USER GUIDE 231

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;/-; /2 U
Qatari ID

.a_I ;     /-; /2 U 7


Enter the Qatari identification number of the user you want to view.


Status

.a_I
 ;   71; N )$  7
Select from the dropdown list the status of the user that you want to view.

R4b
First Name

.a_I    W U01 7


Enter the first name of the user that you want to view.

J"
Last Name

.a_I @   - 7


Enter the last name of the user that you want to view.

.tDF
 /'$ M0 tDF N  I U
0 .B0 - -3
3. Click Search. The search results are displayed below the search criteria fields.

BD 38 > A :118 )

   



QCCSW - CCA USER GUIDE 232

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Fig.149: Administration User Management Search Results

.=
  MG I U
0 .a_I ;     /-; /2 U H I - -4
4. Click the Qatari ID hyperlink of the user that you want to view. The user details are
displayed.

   



QCCSW - CCA USER GUIDE 233

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) :119  >A &)

   



QCCSW - CCA USER GUIDE 234

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Fig.150: Administration User Management Details

   



QCCSW - CCA USER GUIDE 235

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> A 28
Create User

:
To create user:

.)  I tDF; DM= K  -1


1. Open the Search User page.

(<<  E)


(Administration >> User Management)

B0 > A :120 )

Fig.151: Administration User Management Search

.  Y; DM= I U


0 .28 - -2
2. Click Create. The Create User page is displayed.

   



QCCSW - CCA USER GUIDE 236

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) :121  >A 28

   



QCCSW - CCA USER GUIDE 237

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Fig.152: Administration User Management Create

:;
  -D $ ' 7 -3
3. Enter information on the following fields:

.'M 
N- G S $ U G A
)& -
The Account Details fields are already automatically filled out.

> A&)

User Details

#  R6
Qatari ID

./;     /-; /2 U 7


Enter the new users Qatari identification number.

R4b
   

QCCSW - CCA USER GUIDE 238

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First Name

/4 R4b

Middle Name

J"

Last Name

./    $A U01 7


Enter the complete name of the new user.


Gender

./    H I 
XB  U
Mark the new users gender.
RA
./   U 7
Department
Enter the department of the new user.
=>
./ *   G 7
Designation
Enter the designation of the new user.

:;
  -D I U
0 
  7 U G
If Clearing Agent Role is selected, the following fields are displayed:

  - :122 =

Fig. 153: CCA Fields

A I R6
Passport Number

.M 4 U 7
Enter the new users passport number.

A<
Nationality

./
;   4
71; N )$  7
Select from the dropdown list the new users nationality.
   

QCCSW - CCA USER GUIDE 239

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9 R "
Highest Education

./   a
I =D ' U
'  7
Enter the highest education attained by the new user.

 ]X&
Date of Birth

./  /D  U/- ; -/ - / 


  /G 7
Enter the new users birthday or click on the calendar icon to specify the
date.

&b&)

Contact Details

"l L"
Preferred Language

.;
'; /9
E $  7
Mark the preferred language: English or Arabic.

"l& b " 4
Preferred Communication

. F-  ;  = iM* G1


; 0   7
Mark the preferred medium of communication for future interaction.

[& R6
Phone Number

y R6

Fax Number

98HW D

Email Address

&[ <R6

Mobile Number

./*  =;   G1=


 MG 7
Enter the new users contact details.
: /   ; -D A 0 
7 U G   ; iM* G1
; 0 -FR
Depending on the Preferred Communication chosen, the following are the required
fields:

:y  QG2 U QG2 U :SMS  4  AE /F QG2 U :98HW D
M U QG2 U
Email: Phone Number and Email; SMS: Phone Number and Mobile Number; Fax: Phone
Number and Fax Number

   



QCCSW - CCA USER GUIDE 240

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Roles Assigned


Role

.   D W  H I 
XB  U
Mark the role(s) assigned to the user.

.;0S  )
$  D  2 )A/ -+ /$
Administrator This role can manage the accounts and users for the organization.

. $ ' Q $ t/DG U G  aB 


MG 
BG ;DM= I U
0 .d - -4
4. Click Save. A confirmation page is displayed stating that the Profile has been successfully
created

4< 8 28> A :123 )

Fig.154: Administration User Management Create Success message

.; -$ H I *D 
@ 
  7 U G
If Clearing Agent role is selected, user profile has to be approved by Customs.

> A &)


B &
Update User Details

:
To update user details:

   



QCCSW - CCA USER GUIDE 241

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.=
    MG I tD H 4 4 .tD 4z U -1
1. Perform a search. Refer to Search and View User Details for the steps.


=MG I U
0 .a~/DG      #  R6 ` - tDF N  )$ -2
. 
2. From the search results, click the Qatari ID hyperlink that corresponds to the user you
want to update. The User details are displayed.

 & > A :124 )

   



QCCSW - CCA USER GUIDE 242

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Fig.155: Administration User Management Update

M
=   $ Y H 4 4 . /   _H $ >2 )
- t/D  U -3
.-D
3. Update the Personal Details fields where necessary. Refer to Create User for the field
descriptions.

. $ ' Q $ t/DG U G  aB 


MG 
BG ;DM= I U
0 .d - -4
4. Click Save. A confirmation page is displayed stating that the profile has been updated
successfully.

   



QCCSW - CCA USER GUIDE 243

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 $ Y;  0 /'G  $ :125 =

Fig.156: Administration User Management Update Success message

> A" ?6T W


Suspend User
 + *G1) $  S$ U2-/ U G )/ $ ) A / ) . S$ V "<A
) $  -/ A/
. 
You can suspend users with a Registered Status. Suspended users cannot access the QCCSW
system.

To suspend a user:

.=
    MG I tD H 4 4 .tD 4z U -1
1. Perform a search. Refer to Search and View User Details for the steps.

I U
0 . S$ a-/      #  R6 ` - tDF N  )$ -2
.=
  MG
2. From the search results, click the Qatari ID hyperlink that corresponds to the user you
want to suspend. The User details are displayed.

   



QCCSW - CCA USER GUIDE 244

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= :126  $  $ &
'G

   



QCCSW - CCA USER GUIDE 245

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Fig.157: Administration User Management Suspend User

. S$   -/ U G  aB 


MG 
BG ;DM= I U
0 .?6T W - -3
3. Click Suspend User. A confirmation page is displayed stating that the user has been
suspended.

   



QCCSW - CCA USER GUIDE 246

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> A"  <


Re-instate User
.?6T W
) ; $   /  A/
You can re-instate users with a Suspended status.

To re-instate a user

=
  MG I tD H 4 4 . S$ )

) $ ) I tD 4z U -1
. 
1. Perform a search. Refer to Search and View User Details for the steps.


=MG I U
0 .a /       #  R6 ` - tDF N  )$ -2
. 
2. From the search results, click the Qatari ID hyperlink that corresponds to the user you
want to re-instate. The User details are displayed.

   



QCCSW - CCA USER GUIDE 247

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) :127  >A * &


 >A

   



QCCSW - CCA USER GUIDE 248

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Fig.158: Administration User Management Reinstate User

.   / 
 BG ;DM= I U
0 .> A"  < - -3
3. Click Re-instate. A confirmation page is displayed stating that the user has been reinstated.

   



QCCSW - CCA USER GUIDE 249

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