S-006 2nd 2003 HSE Evaluation of Contractors
S-006 2nd 2003 HSE Evaluation of Contractors
S-006 2nd 2003 HSE Evaluation of Contractors
S-006
Rev 2, December 2003
This NORSOK standard is developed with broad petroleum industry participation by interested parties in the
Norwegian petroleum industry and is owned by the Norwegian petroleum industry represented by OLF (The
Norwegian Oil Industry Association) and TBL (Federation of Norwegian Manufacturing Industries). Please note that
whilst every effort has been made to ensure the accuracy of this standard, neither OLF nor TBL or any of their
members will assume liability for any use thereof. Standards Norway is responsible for the administration and
publication of this standard.
Standards Norway
Strandveien 18, P.O.Box 242
N-1326 Lysaker
NORWAY
Copyrights reserved
Telephone: + 47 67 83 86 00
Fax: + 47 67 83 86 01
Email: [email protected]
Website: www.standard.no/petroleum
Foreword
Introduction
Scope
3.1
3.2
3
3
4
4.1
4.2
4.3
5
5
5
5
15
22
23
24
Page 1 of 24
Foreword
The NORSOK standards are developed by the Norwegian petroleum industry to ensure adequate safety,
value adding and cost effectiveness for petroleum industry developments and operations. Furthermore,
NORSOK standards are as far as possible intended to replace oil company specifications and serve as
references in the authorities regulations.
The NORSOK standards are normally based on recognised international standards, adding the provisions
deemed necessary to fill the broad needs of the Norwegian petroleum industry. Where relevant NORSOK
standards will be used to provide the Norwegian industry input to the international standardisation process.
Subject to development and publication of international standards, the relevant NORSOK standard will be
withdrawn.
The NORSOK standards are developed according to the consensus principle generally applicable to
standards work and according to established procedures defined in NORSOK A-001.
The NORSOK standards are prepared and published with support from OLF (The Norwegian Oil Industry
Association) and TBL (Federation of Norwegian Manufacturing Industries). NORSOK standards are
administered and published by Standards Norway.
Annexes A, B, C and D are informative.
Introduction
This NORSOK standard has been developed on the basis of E&P Forum Report no 6.36/210 of July 1994,
Guidelines for the Development and Application of Health, Safety and Environmental Management Systems.
The standard covers key elements which should form part of the contractors overall system for HSE
management. The document provides information on the companys criteria for qualifying and evaluating
contractors, and specifies the companys requirements for HSE management by the contractor in as far as
Annex A is incorporated in the contract.
This NORSOK standard is published without marking of changes, compared to Rev. 1, as the modifications
are considerable.
Page 2 of 24
Scope
This standard describes items and methodology for evaluating and following up the HSE management
systems used by contractors. Annex A presents contractual requirements based on the items and
methodology in the standard.
The standard applies to both operational- and construction related operations, including new facilities and
modifications to/conversion of existing plants. This NORSOK standard does not apply to management or
reporting activities which are solely intended to achieve a specified HSE level in the actual contract object.
The following standards include provisions and guidelines which, through reference in this text, constitute
provisions and guidelines of this NORSOK standard. Latest issue of the references shall be used unless
otherwise agreed. Other recognized standards may be used provided it can be shown that they meet or
exceed the requirements and guidelines of the standards referenced below.
ISO 14001:1996, Environmental management systems Specification with guidance for use.
3.1
Definitions
3.1.1
accident
event, which has caused injury, illness and/or damage to/loss of assets, or harm to the environment or to a
third party
3.1.2
company
company named in the contract which has ordered the delivery
3.1.3
contractor
company or person named in the contract and who is to be responsible for the delivery in accordance with
the specified terms
3.1.4
employee contribution
employees statutory right and duty to contribute in all matters of importance to safety and the working
environment
Note For activities in Norway that are governed by the Petroleum regulations, reference is made to the Framework regulation 5, 6
and 13.
3.1.5
loss potential
classification of the most likely losses associated with an undesirable event
3.1.6
may
verbal form used to indicate a course of action permissible within the limits of the standard
3.1.7
near miss
An event which, under slightly different circumstances, could have caused injury, illness and/or damage
to/loss of assets, or harm to the environment or to a third party
Page 3 of 24
3.1.8
notifiable event
undesirable event or other conditions which shall be notified under prevailing statutory regulations to the
authorities
3.1.9
personnel injury
all work related injuries and illnesses with consequences more serious than first aid injury
3.1.10
principal enterprise
company with statutory responsibility under Norways Working Environment Act for coordinating work on
safety and working environment in the individual companies
3.1.11
shall
verbal form used to indicate requirements strictly to be followed in order to conform to the standard and from
which no deviation is permitted, unless accepted by all involved parties
3.1.12
should
verbal form used to indicate that among several possibilities one is recommended as particularly suitable,
without mentioning or excluding others, or that a certain course of action is preferred but not necessarily
required
3.1.13
supervision
generic term for supervisory activities under the main headings of follow-up, review, verification and audit
3.1.14
undesirable event
event, which have caused or could have caused injury, illness and/or damage to/loss of assets, or harm to
the environment or to a third party
3.1.15
work
all work to be done, all materials to be delivered and all commitments to be fulfilled by the contractor under
the contract
3.1.16
work related illness
illness caused wholly or partly by conditions in the workplace
3.2
CHEMS
EMAS
EMS
EOSCA
HOCNF
HSE
MSDS
NPD
OLF
OSPAR
PPE
SFT
Abbreviations
database containing chemicals information in HOCNF
Forskrift om frivillig deltaking for organisasjoner i en fellesskapsordning for miljstyring og
miljrevisjon
environmental management system
European Oilfield Speciality Chemicals Association
harmonised offshore chemical notification format
health, safety and environment
material safety data sheets
Norwegian Petroleum Directorate
The Norwegian Oil Industry Association
Oslo and Paris convention
personal protective equipment
Norwegian Pollution Control Authority
Page 4 of 24
4.1
Activities are grouped in seven principal categories, which fit naturally into any recognised system for HSE
and quality management. The system is thereby compatible with such management systems as those from
the International Association of Oil and Gas Producers (OGP), the International Maritime Organisation (IMO)
and the American Petroleum Institute (API). These seven categories are briefly described in Table 1.
Table 1 - Principal elements in the HSE management system
Addressing
4.2
The company and the contractor should exchange their strategic HSE plans and relevant documentation for
their respective HSE management systems in order to identify possible incompatibilities. Such
incompatibilities shall be clarified and resolved before contract award. Effective coordination of the various
HSE management systems will make it possible to develop common objectives and programmes. This could
require a decision on which system should have the lead role and which should have a supporting role in
different circumstances. If a principal enterprise has been defined for the work, its HSE management system
will normally be assigned the lead role. However, care should be taken to ensure that parties involved meet
the current regulatory requirements regarding establishment, follow-up and further development of HSE
management systems. Detailed coordination of the various HSE management systems shall be determined
at the pre-planning stage, in consultation with employee representatives from company and contractor.
4.3
The matrix below shows which HSE items relating to management and reporting shall be taken into account
for classification, evaluation and follow-up. Items are marked by bullet points, and grouped under the
management systems principal elements.
This matrix also provides a description of the requirements which shall be satisfied by the contractor under
each item or category. The following terms are used to describe the actual level:
A
B
C
D
- Unacceptable
- Poor
- Acceptable
- Excellent
Associated level descriptions are shown in columns under each item. Descriptions are cumulative when
relevant. The company can decide for itself how the specified expectations shall be used to qualify and
evaluate the individual inquiry or delivery. See Annex D for examples. Annex B presents typical contract
categories and HSE items that should be considered within each category. Annex C presents an example of
a classification matrix for undesirable events.
Page 5 of 24
Item 1.1 - Commitment to HSE through leadership: a) Are senior managers personally involved in HSE
management? b) Is there evidence of commitment at all levels of the organisation? c) Is there a positive
culture on HSE issues? If the answer to one or more items is YES, please provide details.
No commitment from
HSE delegated to line
Evidence of a positive
The contractor is
senior management, no
managers no direct HSE culture in senior
recognised as a serious
evidence of a positive HSE involvement by senior
management and at all
and reputable player in the
culture.
management.
other levels. Management HSE area, both in relation
involved in HSE activities, to clients and within the
setting objectives and
society in which it
following up.
operates.
Element 2: Policy and strategic objectives
A Unacceptable
B Poor
C Acceptable
D Excellent
Item 2.1 - HSE policy, access and responsibility: a) Does the contractor have a corporate HSE policy
document? Does the contractor have clearly stated HSE goals? If the answer is YES, please attach a
copy. b) Who has overall and ultimate HSE responsibility in the organisation? c) Who is the most senior
manager in the organisation with responsibility for ensuring that the contractors HSE policy is observed
in the workplace and at sites where the contractors employees are working? Specify name, title and
experience. d) Describe the methods used to inform all employees about the contractors HSE policy. e)
How are employees informed of changes to this policy?
No HSE policy document.
A policy statement
An HSE policy document
Contractors HSE policy
exists, but not in a
describes responsibility
has the support of all
widely distributed
and accountability. The
employees. The message
document.
policy is developed with
is fundamental in nature,
active employee contriand the policy remains
bution, and distributed to
unaltered over time.
all employees.
Item 2.2 Contractors policy on accidents and losses: What is the contractors formal policy on avoiding
accidents and losses?
Employees and
Management has no
Employees and
Contractors HSE policy is
management express
consistent positive
management agree that
consistently based on the
disbelief with respect to the view on the possibility
the long-term target
belief that it is possible to
possibility of completely
of completely avoiding should be to completely
completely avoid
avoiding accidents and
accidents and losses.
avoid accidents and
accidents and losses.
losses.
losses.
Management routinely
communicates this mindset in-house as well as to
clients and the media.
Element 3: Organisation, resources and documentation
A Unacceptable
B Poor
C Acceptable
D Excellent
Item 3.1 Employee contribution: How does the contractor provide for employee contribution when
developing its HSE culture and HSE management system?
The employees have no
The contractor
The employees are
A fundamental principle
actual influence on their
ensures that the
allowed sufficient time
with the contractor is that
own working situation with
employees and their
and resources to be able
the employees shall have
respect to health and
representatives may
to participate in the
actual influence in matters
safety.
offer their opinion in
establishment, follow-up
concerning HSE, and that
matters concerning
and development of the
the employees shall
health and safety.
HSE management
actively contribute to the
system. The contractor
development of the
attempts to draw on the
contractors HSE culture.
collective knowledge and
experience of the
workforce before
decisions concerning
HSE are taken.
NORSOK standard S-006
Page 6 of 24
Item 3.2 - Organisation and communication: How is the contractor structured to achieve effective HSE
management and communication?
Roles and responsibilities
Requirements exist,
Roles, responsibilities
Emphasis on adherence
inadequately defined.
but knowledge and
and the need to allocate
and improvement. NonInsufficient time and
compliance is
sufficient time and
compliance invariably
resources are made
inadequate.
resources by
affects the individuals
available. Insufficient focus
management and HSE
involved.
on the importance of
specialists clearly
effective HSE
defined. Routines exist to
communication.
ensure that instructions
and information are
communicated to involved
personnel. Emphasis on
health, working
environment, safety and
the environment.
Item 3.3 - HSE training of managers and supervisors: a) Has formal training been provided for managers
and supervisors who will plan, supervise, check and implement the work so that these, regardless of
management level, are familiar with their responsibility for ensuring that the work is done in accordance
with HSE requirements? b) Does this training embrace relevant topics on health, the working environment,
safety and the environment? If YES, please provide details. Describe the content and duration of courses
if the contractor provides in-house training.
No specialised staff
No systematic training. HSE training norms and
Formal HSE training of all
training.
training programmes are
relevant staff in terms of
defined for managers at
their respective
all levels. The norms
responsibilities. Emphasis
meet all regulatory
on both health, working
requirements, and are
environment, safety and
adhered to.
the environment. The
contractor offers training
beyond regulatory
requirements in critical
HSE areas.
Item 3.4 - Personnel HSE induction programme: a) What arrangements have been made by the
contractor to ensure that new employees are familiar with basic industrial HSE, and that this knowledge is
kept up to date? b) What arrangements does the contractor have for ensuring that new employees are
informed about possible problem areas and specific hazards inherent in the activity?
No formal programme
Verbal instructions on
Relevant documentation
Follow-up observation of
established.
relevant procedures and
and training provided to
new employees work.
practices only.
all new employees. OnMentorship arrangements
Information booklet
the-job briefing by
provided and adhered to
provided for new
qualified personnel.
for all new employees.
employees, but no onThe contractor offers
the-job briefing by
training beyond the basic
qualified personnel.
level.
Item 3.5 - HSE training programme: a) What training is provided by the contractor to ensure that
personnel involved are familiar with all applicable, formal requirements, and that the HSE knowledge is
kept up to date for all personnel? b) What arrangements has the contractor made for emergency
response training?
No formal programme
Verbal instructions on
Training programme
Employees are routinely
established.
relevant procedures and established based on
briefed on safe work
practices only.
applicable rules,
practices and emergency
regulations and company duties. The contractor
requirements.
offers training beyond the
basic level.
Item 3.6 - Specialised training: Has the contractor identified activities which call for special training to
handle potential hazards? If the answer is YES, provide details of the training given.
Formal hazard
Typical hazards known Formal HSE training
The effectiveness of the
assessment of work
and communicated to
programmes developed
training programmes are
activities not performed.
involved personnel.
for all potentially
being routinely verified.
Insufficient knowledge of
Basic on-site training
hazardous activities,
NORSOK standard S-006
Page 7 of 24
Item 3.7 - Rules, regulations, standards and requirements: a) Is there a clear explanation of the formal
requirements which the contractor shall meet? b) How does the contractor ensure that these
requirements are observed and verified? c) Is there an overall structure for disseminating rules,
regulations, standards and company requirements, and for improving internal governing documentation?
No focus on HSE
Basic HSE standards
The requirements are
The contractor has a
requirements.
and procedures made
systematically identified,
documented system for
available on request.
made available and
improving internal
adhered to.
requirements.
Item 3.8 - Assessing the suitability of subcontractors: a) How does the contractor assess subcontractors
for HSE policy, HSE expertise and HSE results? b) Where are the standards and requirements which the
contractor requires to be met clearly set out? c) How does the contractor ensure that these standards and
requirements are observed and verified?
No formal system
System for
Formal system for
Feedback given to
established.
assessment of
assessment of
subcontractors
subcontractors
subcontractors
management and
established. Criteria
implemented. Criteria for
employees.
for assessment not
assessment defined and
defined.
adhered to. Supervision
carried out according to
plan.
Element 4: Evaluation and risk management
A Unacceptable
B Poor
C Acceptable
D Excellent
Item 4.1 - Risk assessment: What techniques are used by the contractor to identify and assess potential
risk to personnel, the environment and assets?
The contractor's HSE
The contractors HSE
The contractors HSE
Experience with past
management system does management system
management system
assessments are routinely
not include assessment of
refers to the need to
includes documented
used to improve the
risk.
assess risk, but
methods for assessing
management system.
provides no
and reducing risk to
documented methods
personnel, the
for doing this.
environment and assets
to an acceptable level.
Item 4.2 Security management: What systems does the contractor have in place to protect the
company against security threats related to the work?
No system in place to
Basic physical
Admission control system References from earlier
manage security risks.
measures in place to
in place and strictly
employment are verified
prevent theft or misuse adhered to. Emphasis on
when the contractor uses
of the contract object
information technology
hired personnel. The
and companys
and document security.
contractor ensures that
property.
Security interviews with
materials and equipment
all employees routinely
to be used at company
performed and
premises, is free from
documented. Personnel
drugs and other foreign
with security tasks are
bodies.
trained and competent
within the discipline.
Item 4.3 Sickness absence: What routines does the contractor have for monitoring and preventing
sickness absence?
Not registered, no
Sickness absences
Systematic registration of Management uses the
overview, no system for
are registered, but no
sickness absence.
data systematically.
registering sickness
reports are produced.
Reports produced,
The contractor follows up
absence.
No attempt at trend
distributed and used
employees on sickness
analysis. Nobody has
systematically and
absence and provides for
overall responsibility
proactively.
their return to work.
for monitoring.
Page 8 of 24
Item 4.4 Work related illness: What routines does the contractor have for monitoring and preventing
work related illness?
Not registered, no
Work related illness is
Systematic registration of Management uses the
overview, no system exists registered but no
possible work related
data systematically.
for registering work related reports produced. No
illness. Reports
Employees are
illness.
attempt at trend
produced, distributed and encouraged to report
analysis. Nobody has
used systematically.
conditions that may result
overall responsibility
in possible work related
for monitoring.
illness and to actively
propose
countermeasures.
Item 4.5 Working environment surveys: How does the contractor carry out scheduled working
environment surveys, and how are these followed up?
Contractors policy implies
Not carried out, no system Working environment
Systematic surveys of
a consistent, pro-active
for environmental
is surveyed, but no
physical and
attitude to working
surveying exists, working
reports produced.
psychosocial working
environment problems.
environment conditions are Nobody has overall
environment issues for
not systematically
responsibility for
individuals and groups.
registered.
activities.
Reports are produced,
distributed and
systematically used when
developing plans of action.
Item 4.6 Use of overtime: How does the contractor ensure that required restitution time is provided and
that extensive use of overtime does not become a working environment burden for its employees?
Not registered, no
Working hours/
Systematic registration of The use of overtime shall,
overview, system for
overtime registered,
working hours, overtime
to as great an extent as
registering working
but no reports
and restitution time. The
possible, be voluntary and
hours/overtime does not
produced. No attempt
contactor ensures that
take into account the
exist.
at trend analysis.
the use of overtime does
preferences of the
Nobody has overall
not represent a risk to
employees. It shall be a
authority to monitor the human health or safety.
goal to have a continuous
position or to formulate Reports are produced,
dialogue with the
objectives and
distributed and used
employee representatives.
performance criteria.
systematically. Action is
taken and followed up.
Item 4.7 Chemicals: How does the contractor evaluate the health risks presented by the use, transport
and disposal of chemicals?
Systematic focus on
The HSE management
The HSE management Systematic hazard and
system includes no risk
system includes
risk assessment
preventive measures and
assessment of potentially
hazard and risk
performed and
follow-up of health
hazardous chemicals. No
assessment of
documented whenever
surveys.
overview (substance
chemical use and the
chemicals are involved.
index) of chemicals
principle of
Assessments are based
handled.
substitution, but
on verified exposure data.
assessments made
Risk assessments are
are not documented.
used systematically to
No assessment criteria prioritise measures and
beyond professional
follow-up of work related
assessment by safety
illness. Clear criteria for
and health personnel.
acceptable risk and for
Employees are
ranking chemicals
referred to information assessed for substitution.
on health hazards/risk
and preventive
measures in HSE data
sheets.
Page 9 of 24
Item 4.8 HSE data sheets: How does the contractor ensure the quality of its MSDS?
Little concern about the
Replaces MSDS when Contractor has focus on
The contractor verifies that
quality of information on
provided by vendor or
the quality of MSDS and
employees are capable of
chemicals and of the
manufacturer.
their availability to
acting in accordance with
MSDS.
Incomplete distribution employees. The
the instructions they
and control of updated employees have factual
provide.
MSDS.
knowledge of the content
in the MSDS for their
work and are capable of
acting in accordance with
the instructions provided.
Item 4.9 - Personal protective equipment: What systems does the contractor have for provision and
upkeep of PPE, both standard issue and items required for specialised activities?
Basic PPE provided to
PPE requirements
Procedure with reference The contractor is actively
personnel but no corporate formally assessed but
to relevant statutory
involved in the
procedure for assessing
little effort made to
requirements in place.
development and
individual needs.
ensure correct usage.
PPE requirements
continuous improvement
formally assessed.
of PPE.
Regular monitoring of
correct PPE usage
performed.
Item 4.10 - Environmental management system: Is the EMS based on a recognized international
standard?
No EMS in place.
Basic EMS in place.
EMS developed to a level EMS based on a
Plan to develop an
comparable to a recogrecognized international
EMS system to a level nized international
standard, e.g. ISO
comparable with a
standard, e.g. ISO
14001:1996 or EMAS.
recognized
14001:1996 or EMAS.
Contractor is in
international standard
Compliance is documenpossession of a valid
within 3 years.
ted by self-assessment.
certificate for EMS. The
EMS is well known by
contractors personnel,
and actively adhered to.
Item 4.11 - Environmental impact assessment and monitoring: How does the contractor evaluate and
monitor the environmental impact of the work done, and how is this information used to minimise possible
negative effects?
Does not have an
Basic information in
Procedure in place
Official and own
understanding of potential
place to comply with
defining elements to be
requirements are fully met
environmental impact or
regulatory
assessed and monitored. and results used
capability to improve
requirements.
Official requirements are
consistently in a
performance.
systematically monitored. continuous improvement
process.
Item 4.12 - Selection of environmentally optimal solutions: Does the contractor operate a system that
clearly identifies the best available environmental solutions? How are such evaluations documented?
No understanding of the
Basic understanding of Environmental aspects
Life cycle impacts on the
environmental impact of
the environmental
are included in technical
environment are
the activity or products, or
impact of activities and and operational
evaluated, documented
ignore to identify
technical solutions. No evaluations. Evaluations
and constitute a criterion
environmental aspects and environmental
are documented, and
when selecting solutions.
take measures to
management system
constitute a criterion
All evaluations are
continuously improve
in place to
when selecting solutions.
documented in an
performance.
systematically identify
environmental accounting
environmental aspects
system.
to continuously
improve performance.
Page 10 of 24
Item 4.13 - The environment and management documentation: Has the contractor included
environmental aspects in management documentation, including operational procedures?
Environmental aspects are Environmental aspects Environmental aspects
The environmental
not included in the
are included in some
are included in
management system is
contractors management
management
management
part of, and fully integrated
documentation.
documents, but these
documentation, but not
in the business
are not generally
consistently used when
management systems.
known/seldom used.
setting targets for
Environmental aspects are
performance
consistently included in
improvement.
the contractors
management
documentation, which is
well known to the
employees and used for
continuous improvement
of performance. Key
performance indicators
include environmental
issues.
Item 4.14 - Waste management: Does the contractor have established systems for identifying, classifying,
managing and reducing waste?
The contractor has
The contractor has
The contractor has
The contractor has a
insufficient procedures in
procedures in place,
relevant procedures in
formal waste control
place for waste
but cannot
place, and can
system, including
management and cannot
demonstrate full
demonstrate full
identification and
demonstrate full
compliance with
compliance with statutory classification, which
compliance with statutory
statutory requirements. requirements.
actively seeks to minimise
requirements for disposing
the environmental impact.
of waste.
The process and results
are documented.
Item 4.15 Environmental properties of chemicals due to be discharged: Does the contractor have
ecotoxicological data which meet official requirements for the chemicals due to be discharged?
No ecotoxicological data
Ecotoxicological data
Ecotoxicological data fully The contractor actively
for chemicals.
which fully meet official meet official requirements seeks to ensure the
requirements for most
for all chemicals, and are
traceability quality of
chemicals. The rest
consistent with MSDS
information in cooperation
are being tested.
data when relevant.
with relevant industry
associations, e.g. EOSCA
and CHEMS.
Item 4.16 - Use of potentially environmentally harmful chemicals: How does the contractor ensure that
minimal use is made of chemicals which are potentially harmful to the environment? Are possible
measures documented in environmental action plans or HSE programmes?
No formal measures in
Regulatory requireRegulatory requirements
The contractor is active in
place.
ments are known, but
are met. The contractor
seeking cooperation with
procedures are
has procedures and plans the operator to supply
insufficient or not fully
in place for replacing
chemicals with better
implemented in plans.
potentially harmful
performance from an
chemicals proposed for
overall environmental
the work with less harmful perspective.
chemicals.
Item 4.17 - Safety delegates: a) How is the organised safety delegate service involved in the contractors
overall HSE work? b) How does the contractor cooperate with its safety delegates to ensure employee
contribution in preventing undesirable events, hazardous conditions and work related illness, and to
improve HSE performance?
Safety delegate and
Safety delegate and
Safety delegates and
Safety delegates and
working environment
working environment
working environment
working environment
committee system not
committee system
committee system
committee system actively
established.
established and
actively involved in
involved in developing,
documented.
developing HSE
implementing and
strategies and
evaluating HSE strategies,
Page 11 of 24
Item 5.1 - HSE working practices: How does the contractor ensure that work instructions and procedures
are aligned with its HSE management system and policy?
No HSE procedures
Basic HSE procedures The contractor's
A process for consistency
available.
exist. No systematic
documented HSE
verification and procedure
verification and
procedures cover all
improvements is in place.
observance.
potentially hazardous
operations. Procedures
are routinely updated and
disseminated to
employees.
Item 5.2 - HSE programme: Does the contractor have formal procedures or established practice for
establishing and implementing contract-specific HSE programmes? If YES, please provide details and
describe how these procedures are presented to clients.
No formal procedures
The contractor has
The contractor has formal Procedures are routinely
available.
formal procedures for
procedures for
presented to and
establishing HSE
establishing and
discussed with the client
programmes.
implementing HSE
when HSE programmes
programmes.
are to be developed for
the work.
Item 5.3 - Equipment control and maintenance: How does the contractor ensure that plant and equipment
used by its employees at the companys premises, on site or elsewhere are correctly registered,
inspected and maintained in a safe working condition?
No defined programme for Plan relies on external A written programme
Senior management or
identifying or evaluating
resources. Additional
outlines supervisory
specialist teams conduct
whether equipment is in
equipment inspection
guidelines,
periodic
poor condition.
confined to site
responsibilities, frequency audits/inspections.
personnel.
and follow-up.
Item 5.4 Emergency preparedness: a) How does the contractor provide for required notification in the
event of a hazardous condition or an accident? b) What systems are established by the contractor to
provide immediate and long-term care for employees and relatives in the event of a hazardous condition
or an accident?
No service established.
Service based on
Documented service
Resources participate in
public resources only.
based on qualified inthe organisations
house resources or a
emergency training and
formal contract with a
exercises.
qualified sub-contractor.
Element 6: Implementation and performance monitoring
A Unacceptable
B Poor
C Acceptable
D Excellent
Item 6.1 - Supervision and monitoring of work activities: a) What arrangements does the contractor have
for supervising and monitoring its operations from an HSE point of view? b) What arrangements does the
contractor have for passing on possible results and findings from such supervision and monitoring to
base management and to employees on site?
No system for monitoring
A formal system for
The contractor verifies
The contractor works
of work activities.
monitoring of work
that employees are
systematically to improve
activities is in place.
familiar with work
his work processes and
instructions and
procedures from an HSE
procedures, and that
perspective, to minimise
they are capable of
the likelihood of injuries
acting according to the
and damage.
instructions provided.
Item 6.2 History of undesirable events/hazardous conditions: Has the contractor or any of the
contractors sub-contractors caused any notifiable events (safety, occupational health or environmental)
over the past five years? If YES, please provide details including dates, the most frequent types of
event, causes and any preventive follow-up measures implemented.
NORSOK standard S-006
Page 12 of 24
Several occurrences of
major and similar notifiable
events over the past five
years.
Item 6.3 - Reporting events with a high loss potential: How does the contractor identify undesirable events
with a high loss potential, and how are these followed up?
Undesirable events are not Major events normally
Major events reported to
Reports are also sent to
routinely reported or
followed up and
local management.
corporate management.
followed up.
reported to local
Assessments used
Findings are routinely
management.
systematically to identify
communicated to relevant
root causes and prevent
parts of the contractor's
recurrence. The
organisation.
contractor verifies that
required measures are
taken.
Item 6.4 - Reporting personnel injuries: a) Which parameters are used by the contractor to monitor
injuries suffered by employees? b) Has the contractor developed procedures for alternative work? If YES,
please provide details.
Personnel injuries not
Substantial injuries
Personnel injuries
Personnel injuries
routinely reported or
normally followed up
(excluding first aid cases) periodically reported to
followed up.
and reported to local
reported to local
corporate management.
management.
management. Systematic Analysis results are
assessments are made to routinely communicated to
identify root causes and
relevant parts of the
prevent recurrence.
contractor's organisation.
Item 6.5 - Incident follow-up systems: What systems does the contactor have for following up undesirable
events?
No formal systems in
Manual files
Shared concept (manual
Shared computerised
place.
established and
or computerised)
system with joint
maintained by local
facilitating follow-up of
database. System
units.
preventive or corrective
facilitates systematic
action. Data made
transfer of experience.
available to other units on
request.
Item 6.6 Occupational health: a) How does the contractor monitor the working environment on a daily
basis, and how are the results of such monitoring followed up? b) How are employees informed of
possible health hazards they might encounter during the work?
Does not have a system
Has some follow-up,
A system is in place
The contractor
which ensures and
but does not meet
which ensures and
continuously improves its
documents the following
relevant regulatory
documents the following
products and work
up of health and working
requirements.
up of health and working
processes in relation to
environment issues.
environment issues.
the working environment
Employees are
and occupational health.
systematically informed of
possible health hazards.
Action plans are
developed and regularly
followed up.
Item 6.7 - HSE performance indicators: What types of HSE performance indicators does the contractor apply,
and what are the reasons for choosing these specific indicators?
Key performance indicators
Some key performance
A documented system is in The contractor also
not defined. Insufficient data indicators defined.
place to monitor HSE
operates an in-house award
on HSE performance.
Insufficient data on HSE performance against
system, based primarily on
performance.
targets for defined key
proactive performance
areas and activities, with
indicators.
feedback to employees.
Item 6.8 - Handling non-conformances: How does the contractor deal with and report non-conformance with
procedures, specifications, standards, contractual requirements, and official rules and regulations?
Non-conformances
Non-conformances
Non-conformances
Non-conformances
generally not reported or
occasionally reported
reported and followed up.
systematically reported and
followed up.
and followed up locally.
Underlying causes are
followed up as part of an
Page 13 of 24
Item 6.9 - Experience transfer: What arrangements does the contractor have for ensuring that lessons learned
are systematically applied in future work, and which issues are addressed?
No systems in place to
Experience transfer only Formal requirements for
Experience transfer is used
facilitate experience
through personal
experience transfer are
systematically in the
transfer.
accounts. Time and
documented. Sufficient
contractors improvement
resources made
time and resources are
processes, as an inherent
available are
provided to facilitate
part of the contractors
inadequate to facilitate
systematic improvement.
company culture. The
systematic
improvement activities are
improvement.
routinely being verified.
Item 6.10 - Investigation and reporting of major incidents: a) Who heads investigations into undesirable events?
b) How are findings from investigations or from undesirable events that occur elsewhere communicated to
employees?
Findings not generally
Findings communicated Competence requirements
Advice on preventing future
communicated.
to key personnel only
to key positions in the
incidents is also
via limited in-house
investigation team clearly
communicated.
memo or similar media.
defined. Reports are made
available to all employees.
Findings are
communicated to relevant
employees via specific inhouse notice.
Element 7: Auditing and reviewing
A Unacceptable
B Poor
C Acceptable
D Excellent
Item 7.1 - Auditing and reviewing: a) Does the contractor have documented processes in place for its audit and
review activities, which also include its sub-contractors? b) Which methods are being used to prioritise audits
and reviews? c) How are the audits and reviews followed up by management?
Audit process is cursory
Audit process and audit
A documented program
Genuine and visible
only. Formal auditing
programmes are
exists, covering all audit
management involvement in
requirements are not
documented. The
issues and high priority
all supervisory activities.
defined.
selection of audit issues verification, review and
The effects of the
is partly based on risk
follow-up issues. Objects
supervision are regularly
assessments. Follow up and issues subjected to
addressed. Observations
and correction of
supervision are selected on are followed up.
deviations are most
the basis of risk
often inadequate.
assessments. Deviations
are systematically followed
up and corrected. The
program includes relevant
sub-contractor activities.
Page 14 of 24
Annex A
(Informative)
Proposed HSE contractual requirements
The proposed contractual requirements in this Annex A apply both to the contractor and its subcontractors.
A.1
A.1.1
Responsibility for HSE shall lie with the line management. Top executives shall be personally involved in
HSE management. The commitment to HSE shall be evident at all levels within the organisation, and the
corporate culture shall ensure a positive attitude to HSE issues.
A.2
A.2.1
The contractor shall have a documented corporate HSE policy, developed with active employee
participation. The contractor shall document the name, title and experience of the most senior manager in
the organisation responsible for ensuring that this policy is observed. The contractor shall also document
who has overall and ultimate responsibility for HSE matters within its organisation.
The contractor shall define and document which methods are applied for informing personnel about its HSE
policy, and which routines are employed to inform personnel of any changes to this policy.
A.2.2
The contractors HSE policy shall reflect the Zero mindset as a long time target.
A.3
A.3.1
Employee contribution
The employees shall have actual influence on their working situation in matters concerning health and
safety.
Sufficient time and resources shall be allowed for the employees to be able to participate during the
establishment, follow-up and development of the HSE management system.
A.3.2
The contractor's management shall be involved in HSE activities, and in setting and following up HSE
objectives. The contractors organisation shall facilitate effective HSE management and communication, with
particular emphasis on HSE as an integrated element in planning and implementing operations.
A.3.3
Managers and supervisors who will be involved in planning, monitoring, checking or carrying out the work
shall, regardless of their level in the organisation, have undergone formal HSE training. HSE training norms
and training programmes shall be defined for managers at all levels. All training shall be documented.
A.3.4
Special arrangements shall be established for training new employees in relevant local procedures and in
any specific hazards inherent in the activity. All training shall be documented.
A.3.5
The contractor shall have put documented systems in place for selecting and training personnel in order to
ensure that the work is executed by qualified individuals with adequate skills. Arrangements shall be
established which ensure that the contractors personnel are familiar with and, where required, trained in:
Page 15 of 24
Arrangements shall be put in place to ensure that the HSE knowledge and training of personnel are
constantly updated.
A.3.6
Specialised training
The contractor shall evaluate and document how far any of its areas of activity require special and/or
additional training in respect of potential risks. Relevant training programmes shall be established. All
training shall be documented.
A.3.7
its compliance with statutory rules and regulations, and with the companys contractual requirements
the methods used to verify understanding and compliance
the overall structure for preparing and updating in-house requirements and procedures
the overall structure for making such documents known
A.3.8
The contractor shall assess the HSE expertise and record of its subcontractors. The contractor shall
document its methods for identifying the standards and requirements to be met by subcontractors, and for
ensuring that these standards and requirements are understood and observed.
A.4
A.4.1
Risk assessment
The contractor shall employ suitable and generally recognised methods for identifying and assessing HSE
hazards and their consequences. These methods shall be documented.
A.4.2
Security management
The contractor shall at all times have implemented security measures which protect the company against
relevant threats related to the work. The level of security shall be flexible and adapted to the relationship
between the threat and activities ongoing at any given time. OLF's guidelines for heliport and supply base
security shall be adhered to when relevant. A system shall be in place for handling of classified documents
and electronic data.
The contractor shall be able to verify the identity of personnel who are to do work for the company at bases,
on installations, on vessels and at land-based plants, and in premises employed by the company. When the
contractor uses hired personnel, references from earlier employment shall be verified.
A.4.3
Sickness absence
Data on sickness absence shall be used proactively. Provisions shall be made for the employees return to
work, or that alternative work is offered within the contractors organisation.
A.4.4
The contractor shall systematically follow up incidents of possible work related illness. Employees shall be
encouraged to propose countermeasures, and to prevent new incidents from occurring.
A.4.5
The contractor shall have a system which ensures and documents the identification and following up of all
physical, chemical, ergonomic and psychosocial/organisational factors which could be potentially detrimental
to health and performance. This system shall be linked to continuous systematic monitoring of the exposure
of its own and subcontractor employees to these factors, and to a programme for reducing exposure which
could be harmful to health.
A.4.6
Use of overtime
Working hours, overtime and restitution time shall be systematically monitored. The contactor shall ensure
that the use of overtime does not represent a risk to human health or safety.
NORSOK standard S-006
Page 16 of 24
A.4.7
Chemicals
The contractor shall have a system which ensures and documents that all chemicals due to be used during
the work are evaluated for their health risk during transport, use and disposal, and that chemicals with the
smallest health risk are given preference wherever this is technically and operationally feasible.
A.4.8
The contractor shall have a system in place which ensures that correct information is available on the health
risk, fire, explosion and environmental hazards posed by chemical products used in the work. The MSDS
shall be made available in a language that is understood by the employees who will perform the work.
A.4.9
The contractor shall be able to demonstrate that the personal protective equipment used during the work
provides satisfactory protection in the relevant tasks. Documented arrangements shall be in place for
provision and maintenance of such equipment, both standard issue and items required for special
operations.
Page 17 of 24
If the contractor manufactures or imports chemicals, he shall comply with statutory rules and regulations, as
well as official guidelines on evaluating and classifying chemicals. In Norway, this shall include reporting
chemicals to the product registry (Produktregisteret).
The contractor shall avoid discharging chemicals with a potential for long-term impact in the form of high
bioaccumulation potential or poor degradability, or which are considered potentially harmful in other
respects. That applies particularly to chemicals discharged in large quantities and/or in sensitive areas.
Where such criteria fail to be met, the justification for continued use shall be documented or a plan for
replacing the chemical prepared.
When chemicals that are used in Norway fail to meet SFTs criteria for degradability and bioaccumulation, or
when such chemicals in other ways are classified as potentially harmful to the environment, the justification
for continued use shall be documented, and a plan for replacing the chemical shall be prepared.
Chemical products and substances which are used in Norway and classified by the SFT and the NPD [see
Report no 58 (1996-97) to the Norwegian Storting (parliament), and current regulations] shall contain a
minimum level of contaminant, and be of such a high purity and quality as possible. The contractor shall
have a quality assurance system, which ensures that the products with the highest purity are used.
A.5
A.5.1
Documented HSE procedures shall exist for all potentially hazardous operations. The procedures are
routinely updated and disseminated to employees. Working practices and procedures shall be consistent
with the contractors HSE policy and HSE management system.
A.5.2
HSE programme
The contractor shall establish an HSE programme which covers the elements of the HSE management
system. The programme shall be prepared in consultation with the contractors employee representatives.
This programme shall form an integral part of the companys overall HSE programme for the respective site,
project or activity, and cover specific activities with a description of what is to be delivered. The HSE
programme shall be proactive and shall be kept updated throughout the work.
The HSE programme shall cover occupational health and the working environment, safety, security, the
environment and emergency response. Separate objectives shall be defined for each of these main areas.
In addition, the HSE programme should
identify statutory rules and regulations, and other specific requirements relating to HSE which apply to
the work;
define activities which shall be initiated to meet prevailing requirements;
define applicable risk acceptance criteria;
define the hazards which shall be addressed, how these are to be controlled, and which methods should
be used if necessary to regain control;
identify procedures to be developed under the contract;
define company/contractor responsibilities and interfaces, and the contractors strategy for supervising
subcontractors;
identify and schedule the contractors training requirements.
The HSE programme shall be submitted to the company and companys employee representatives for
review in accordance with agreed milestones. The company shall be notified of possible changes to the
programme.
Page 18 of 24
A.5.3
The contractor shall have documented systems in place which ensure proper maintenance and calibration
as well as suitability of tools and equipment used by its personnel when performing the work at its premises,
on site or at any other location.
A.5.4
Emergency preparedness
The contractor shall be capable of proper notification and be able to establish and maintain contact with
next-of-kin, media, unions, and authorities in co-operation with company, unless otherwise agreed. The
contractor shall have a system in place ensuring that updated and relevant personnel data for contractors
personnel and subcontractors personnel are easily available in contractors office in case of an emergency.
The data shall include social serial numbers and relevant personal data for next-of-kin. The contractor shall
have a documented organisation for providing immediate and long-term care for employees and relatives in
the event of a hazardous condition or an accident.
A.6
A.6.1
The contractor shall supervise and monitor its work activities to ensure that all relevant HSE requirements
are fully complied with. The results of this supervision and monitoring shall be passed on without undue
delay to the contractors management and personnel. The contractor shall verify that employees are familiar
with work instructions and procedures, and that they are capable of acting according to the instructions
provided. Frequent management inspections shall be performed to verify compliance with prevailing
standards.
A.6.2
The contractor shall comply with all official requirements for notifying and reporting undesired
events/hazardous conditions relating to safety, occupational health and the environment. Routines for
ensuring such compliance shall be documented.
All notifiable undesirable events/hazardous conditions experienced by the contractor shall be reported to the
company without undue delay, whether the event occurred at the contractors premises, at the site or at
other locations. The report shall include the date of the event, its causes and any preventive follow-up
measures taken.
A.6.3
High loss potential events suffered by the contractor shall be reported to the company within 24 h of the
incident. Information on possible underlying causes shall be provided.
A.6.4
The company shall be notified of any personnel injury suffered by the contractors personnel. Direct and
underlying causes shall be specified.
A.6.5
The contractor shall have a manual or computerised system in place to record and follow-up corrective and
preventive actions resulting from undesired events. The system shall facilitate systematic transfer of
experience.
A.6.6
Occupational health
The contractor shall have a system in place which documents systematic health monitoring as specified by
applicable regulations and good professional practice. Monitoring shall lead to action plans, which are
regularly followed up.
The system shall provide for identification, evaluation and reporting of work related illnesses and corrective
measures, follow-up of employees on sick leave, and prevention and treatment of alcohol and drug abuse.
A.6.7
Unless otherwise agreed, a monthly HSE report shall be submitted as part of the contractor's overall monthly
report. This report shall cover the status of identified HSE hazards and significant HSE aspects. The status
Page 19 of 24
of all activities in the HSE programme shall also be detailed in full. Preventive measures which have been
initiated or implemented shall be briefly described.
The contractor shall have a documented system in place to monitor HSE performance against targets for
defined key areas and activities, with feedback to employees.
Unless otherwise agreed, the following HSE data shall be provided for the contractor, each subcontractor
and in total:
number of accidents/losses;
number of near-misses/hazardous conditions;
number of undesirable events with high loss potential;
number of lost-time injuries;
hours worked (see below);
registered overtime;
sickness absence (as a percentage of normal working hours);
new cases of work related illness.
The company shall be informed of the contractors definition of a lost-time injury and work related illness, and
its definition of and practice concerning the use of alternative work.
Hours worked shall be specified as follows: a) total number of hours worked on the contract in the period, b)
direct and indirect construction hours, including supervision and fabrication, but excluding engineering hours.
Off-site construction and installation work performed by subcontractors which amount to more than 10 000 h
shall also be reported.
A.6.8
Handling non-conformances
The contractor shall have a system in place for registering and following up non-conformances with
procedures, specifications, standards and contract requirements relating to the work. Underlying causes
shall be identified. Measures shall be taken to prevent recurrence, and the effectiveness of the measures
shall be assessed.
A.6.9
Experience transfer
Formal requirements for HSE experience transfer shall be documented. Sufficient time and resources shall
be provided to facilitate systematic improvement.
Transfer of HSE experience shall form part of the contractors close-out report to the company. This report
shall be prepared concurrently with the work, and shall as a minimum address the following:
how the contractors HSE programme has functioned (where such a programme has been drawn up);
unforeseen problems how these were overcome and recommended future approaches;
underlying causes of personnel injuries and work related illness, and how such cases have been
followed up;
positive HSE aspects which should be considered for future activities;
any damage to equipment, and recommendations on avoiding similar damage in future operations;
suggested improvements to work routines.
The current status of the above items shall be discussed with the company representative at regular
experience transfer meetings.
Page 20 of 24
A.7
A.7.1
The contractor shall have a documented plan covering all audit issues and high priority verification, review
and follow-up issues. Objects and issues subjected to supervision shall be selected on the basis of risk
assessments. Deviations shall be systematically followed up and corrected. The program shall include
relevant sub-contractor activities.
Page 21 of 24
Annex B
(Informative)
Activity matrix
The matrix shows typical categories of contract and associated HSE-related items, which should be included
in connection with qualification, evaluation and contract supervision. The company decides for itself which
category of contract is most relevant for the specific delivery. Deliveries with limited HSE risk will normally
require less extensive evaluation and following up than those with a high HSE risk. Other factors which
should be taken into account when selecting contract category include the criticality of the delivery in
progress and financial terms, and possible experience with earlier contracts. Please note that Category IV is
intended to be used for contracts involving a limited number of hired personnel over a limited period of time.
HSE-related items and contract categories
Category I also qualifies for categories II, III and IV
Category II also qualifies for categories III and IV
Element 1 Leadership and commitment
1.1
Commitment to HSE through leadership
Element 2 Policy and strategic objectives
2.1
HSE policy, access and responsibility
2.2
Contractors policy on accidents and losses
Element 3 Organisation, resources and documentation
3.1
Employee contribution
3.2
Organisation and communication
3.3
HSE training of managers and supervisors
3.4
Personnel HSE induction programme
3.5
HSE training programme
3.6
Specialised training
3.7
Rules, regulations, standards and requirements
3.8
Assessing the suitability of subcontractors
Element 4 Evaluation and risk management
4.1
Risk assessment
4.2
Security management
4.3
Sickness absence
4.4
Work related illness
4.5
Working environment surveys
4.6
Use of overtime
4.7
Chemicals
4.8
HSE data sheets
4.9
Personal protective equipment
4.10
Environmental management system
4.11
Environmental impact assessment and monitoring
4.12
Selection of environmentally optimal solutions
4.13
The environment and management documentation
4.14
Waste management
4.15
Environmental properties of chemicals due to be discharged
4.16
Use of potentially environmentally harmful chemicals
4.17
Safety delegates
Element 5 Planning and procedures
5.1
HSE working practices
5.2
HSE programme
5.3
Equipment control and maintenance
5.4
Emergency preparedness
Element 6 Implementation and monitoring
6.1
Supervision and monitoring of work activities
6.2
History of undesirable events/hazardous conditions
6.3
Reporting events with a high loss potential
6.4
Reporting personnel injuries
6.5
Incident follow-up system
6.6
Occupational health
6.7
HSE performance indicators
6.8
Handling non-conformances
6.9
Experience transfer
6.10
Investigation and reporting of major incidents
Element 7 Auditing and reviewing
7.1
Auditing and reviewing
Category I
Large
and/or
complex
Category II
Small
and/or
simple
Category III
Small and/or
simple with
limited follow-up
Category IV
Hire of
personnel
Page 22 of 24
Annex C
(Informative)
Classification matrix for undesirable events
A classification matrix for undesirable events can be used to assess the severity of the event. The matrix will
be an aid when evaluating the extent of the actions that should be put in place. The classification should be
based on an accepted standard. Otherwise, details shall be agreed for each delivery. An example of a
qualitative classification matrix is shown in Table C.1.
Table C.1 Classification matrix for undesirable events
Increasing probability
Assets
Environment
Reputation
No health
effect/injury
No
damage
No effect
No impact
Slight
health
effect/injury
Slight
damage
Slight
effect
Slight impact
Minor
health
effect/injury
Minor
damage
Minor
effect
Limited
impact
Major
health
effect/injury
Localised
damage
Localised
effect
Considerable
impact
Single
fatality
Major
damage
Major
effect
National
impact
Multiple
fatalities
Extensive
damage
Massive
effect
International
impact
Severity
People
Consequence
a
Never heard of
in E&P
industry
Heard of
in E&P
industry
Incident
has
occurred
in our
company
Happens
several
times per
year in our
company
Happens
several
times per
year in a
location
Incorporate risk
reduction methods
Intolerable
Page 23 of 24
Annex D
(Informative)
Practical use of the evaluation criteria
D.1
General
The company can decide for itself how the HSE expectations presented in chapter 4.3 shall be used to
qualify and evaluate the individual inquiry or delivery. This Annex describes certain issues that should be
considered when this NORSOK standard is used in procurement processes.
D.2
All HSE items should be evaluated for relevance in the context of the procurement in question. Items that are
clearly not relevant can be excluded, provided that the reason for such exclusion is documented.
The relative importance of the various HSE items should be assessed either individually or by groups, e.g.
by allocating a percentage of the overall HSE score to each of the seven principal elements of the HSE
management system. If relative importance is assigned on an item-by-item basis, a normal or high weight
factor could be applied, as shown in Table D.1. The two methods can be combined. The assigned
importance can be used qualitatively, or as a basis for numeric assessments.
Table D.1 - Suggested numeric weights of HSE items
Item score
Unacceptable
Poor
Acceptable
Excellent
Normal
High
Item importance
D.3
Acceptance criteria
Acceptance criteria can be used to qualify or disqualify a particular tenderer or proposal. Qualitative
acceptance criteria can be assigned to each item. E.g., a decision can be made to exclude tenderers with an
unacceptable performance on certain HSE-critical items, or to require excellent performance on other
HSE-critical items. Qualitative acceptance criteria can also be applied at an aggregated level, e.g. to the
principal elements of the HSE management system.
Quantitative acceptance criteria are normally applied to the full range of HSE items in question. One could,
e.g. define the acceptance criterion as the total score achieved if the tenderers on average were to be
assigned acceptable scores (weights 2 or 4) on all HSE items in question. A more ambitious approach
would be one where the tenderers would have to demonstrate acceptable performance for 70 % of the
HSE items, and excellent performance (weights 3 or 6) for the remaining 30 % of the items. Whatever
method is chosen, the quantitative acceptance criterion will constitute a single numeric figure, which in turn
can be compared with the numeric results of the actual qualification or evaluation.
Applicable law and legal precedence may limit the use of soft evaluation criteria in the procurement
process. The company must decide for itself how such applicable law and legal procedures at any time may
affect the use of this NORSOK standard in the companys procurement processes.
D.4
Deviations
The company should formally describe the rules that would apply if it becomes necessary to deviate from
this standard or the associated procedures for qualification and evaluation.
Page 24 of 24