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Qualystem Rescue Level 2 VA

The document discusses frequently asked questions about booting from CD-ROM or floppy drives, applications trying to write to the CD-ROM, applications not finding necessary files, and complaints about long file names when using file synchronization.

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alextrek01
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39 views3 pages

Qualystem Rescue Level 2 VA

The document discusses frequently asked questions about booting from CD-ROM or floppy drives, applications trying to write to the CD-ROM, applications not finding necessary files, and complaints about long file names when using file synchronization.

Uploaded by

alextrek01
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Frequently Asked Questions - Level 2

Qualystem Rescue
(ex WinCDBoot)

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Headquarters: 81/83, rue Pascal, 75013 Paris, France Tel : +33 1 45 35 88 00 Fax : +33 1 45 35 82 84
Asia Regional Office: Level 30.1, Menara Shahzan Insas, 30 Jalan Sultan Ismail 50250 Kuala Lumpur, Malaysia
Tel : +60 3 2141 1245 - Fax : +60 3 2141 6550 - e-mail : [email protected]

Summary
The system does not boot from the CD-ROM drive........................................................................ 3
The system does not boot from the floppy drive. ............................................................................ 3
An application launched from the CD-ROM tries to write on its own directory. .............................. 3
An application launched from the CD-ROM states that it cannot find some necessary files.......... 3
The Qualystem File Synchronizer complains about a long file name. ............................................ 3

Qualystem Rescue - Level 2 FAQs - April 2002 - Page 2

Installation and troubleshooting


The system does not boot from the CD-ROM drive.
Read the documentation of your system and set up the BIOS to boot from the CD-ROM drive.
The system does not boot from the floppy drive.
Read the documentation of your system and set up the BIOS to boot from the floppy drive.
Check the consistency of the diskette with ScanDisk.
An application launched from the CD-ROM tries to write on its own directory.
If possible, set up its temporary directory on one of your hard drives.
An application launched from the CD-ROM states that it cannot find some necessary files.
Since access times are far greater for CD-ROMs than for hard drives, some application may time out.
This can generally be solved for each application individually.
Qualystem Rescue system makes use RAMDrive. Hence, it is possible to copy the involved files
onto the RAMDrive and tell the application to search them at this location.
Another solution is to force your application to use the files located on the hard disk.
The Qualystem File Synchronizer complains about a long file name.
A static VxD is invoked from a path with a long file
files\symantec\symevnt.386).

name

(e.g.

c:\program

Its name is then changed to a short one (e.g. c:\progra~1\symantec\symevnt.386).


But, when booting from a CD-ROM, the filesystem in use cannot handle long file names (because the
VxD in charge of them has not been loaded yet), and the short file names on the CD-ROM are not the
same as the ones on a hard drive. As a result, we advise you to install the programs that require VxDs
in directories with short file names (e.g. c:\symantec). You can also trick the registry, but this
manipulation is for experienced users.

Qualystem Rescue - Level 2 FAQs - April 2002 - Page 3

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