RCDSO Guidelines Infection Prevention and Control
RCDSO Guidelines Infection Prevention and Control
RCDSO Guidelines Infection Prevention and Control
CONTENTS
Introduction
Purpose of the Document
Professional and Regulatory Considerations
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3
Patient Safety
Transmission of Micro-organisms
Screening of Patients
Routine Practices
Risk Assessment
Hand Hygiene
Personal Protective Equipment
General considerations
Protective eyewear
Protective draping
Use of rubber dam and high-volume suction
Latex sensitivity and allergies
Handling and Disposal of Sharps
Additional Precautions
Human Rights and Confidentiality
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13
General Considerations
Processing of Critical and Semi-Critical Items
Receiving, cleaning and decontamination
Preparation and packaging
Sterilization
Storage
Sterilization of Unpackaged Instruments
Processing of Heat-Sensitive Items
Processing of Non-Critical Items
Equipment Use and Preventive Maintenance
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31
General Considerations
Clinical Contact Surfaces
Housekeeping Surfaces
Management of Waste
Biomedical waste
General office waste
Handling of extracted teeth
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Appendix 1
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Appendix 2
Additional Resources and Reference Materials
Available on the Internet
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Introduction
Introduction
Infection prevention and control is an important part of safe patient care. Concerns
about the possible spread of blood-borne diseases, and the impact of emerging, highly
contagious respiratory and other illnesses, require practitioners to establish, evaluate,
continually update and monitor their infection prevention and control strategies and
protocols.
These Guidelines are significantly broader than previous documents, and they reflect
current knowledge of the transmission of infection, and how to prevent and control it.
IMPORTANT
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dental instruments;
environmental cleaning;
care of the overall office setting;
safe handling and disposal of wastes.
An overall IPAC program should focus on strategies to reduce the risk of transmission. These strategies include:
a) identifying, communicating and implementing standards and guidelines by setting
specific policies and procedures;
b) effective occupational health and safety programs for all OHCWs, such as written
procedures for the workplace and guidance on immunization;
c) educating OHCWs, as well as patients and their families, about everyones role in
infection prevention;
d) ongoing review of policies and procedures, and evaluation of the IPAC program.
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Patient Safety
susceptible
host
causative
agent
mode of
transmission
By removing any one of these elements, an infection cannot occur. This principle forms
the foundation of an acceptable infection prevention and control strategy.
Transmission of Micro-organisms
Understanding the modes of transmission of infection is necessary for designing and
implementing effective infection prevention and control strategies.
Dental patients and OHCWs can be exposed to pathogenic micro-organisms, including
viruses (e.g. HBV, HCV, HIV, human herpes group of viruses, human papilloma virus),
bacteria (e.g. Mycobacterium tuberculosis, staphylococci, streptococci) and other
microbes that colonize or infect the oral cavity and respiratory tract.
In the dental office, the three main modes of transmission of micro-organisms are:
direct physical contact with blood, oral fluids or other materials
indirect
transmission
droplet
transmission
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Patient Safety
direct
transmission
Screening of Patients
From time to time, patients who are unwell may attend at a dental office. Their health
condition may relate to a dental problem, such as an oral infection or a postoperative
complication, but it may also relate to a non-dental problem, such as a severe respiratory
illness (e.g. influenza) or simply a bad cold.
In order to protect other patients and OHCWs from the spread of micro-organisms,
patients who appear to be ill should be rescheduled if at all possible. If their dental
condition is of an urgent nature, every effort should be made to separate them from
other patients by seating them in a secluded operatory as soon as possible. In this way,
the spread of micro-organisms by direct or droplet transmission can be minimized.
Another opportunity to screen for ill patients is when confirming dental appointments
in advance. If staff learn that a particular patient has a fever or cough, dental appointments should be rescheduled.
Routine Practices
Health Canada uses the term routine practices to describe basic standards of infection prevention and control that are required for safe patient care. A similar term,
standard precautions, is used by the Centers for Disease Control and Prevention
in the United States. Routine practices synthesize the major principles of universal
precautions, which are designed to reduce the risk of transmitting pathogens that are
blood-borne, and those of body substance precautions, which are designed to
reduce the risk of transmitting pathogens from moist body substances.
Patient Safety
Routine practices are based on the concept that all patients are potentially infective,
even when asymptomatic, and that the same safe standards of practice should
routinely apply to contact with blood, body fluids and secretions (e.g. saliva), mucous
membranes and non-intact skin.
Adherence to routine practices protects both OHCWs and patients.
There are four principles that are inherent in routine practices:
risk
assessment
hand
hygiene
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use of
personal
protective
equipment
safe
handling
and disposal
of sharps
Risk Assessment
The first step in the effective use of routine practices is to perform a risk assessment.
This must be done before each interaction with the patient in order to determine the
interventions that are required to prevent the transmission of infection.
The risk of transmission of micro-organisms will vary, depending on the type of
dental procedure to be performed and the likelihood of exposure to blood, body
fluids and secretions, mucous membranes and non-intact skin. Additional factors to
consider include:
the health status of the patient;
the characteristics of the patient, such as level of cooperativeness;
the physical environment and resources available;
the immune status of the OHCW.
Procedures involving exposure to blood, body fluids and secretions, mucous membranes and
non-intact skin require the use of appropriate personal protective equipment. On the other
hand, procedures involving no anticipated exposure may require fewer precautions.
IMPORTANT
Perform a risk assessment before each interaction with the patient in order to
determine the interventions that are required to prevent the transmission of
infection.
Hand Hygiene
Patient Safety
Hand hygiene is the single most important measure for preventing the transmission of
micro-organisms. The term hand hygiene has replaced handwashing and includes the
use of plain or antimicrobial soap with running water, as well as alcohol-based hand rub.
When should hand hygiene occur and with what type of product?
Hands should be washed with plain or antimicrobial soap and running water:
when hands are visibly soiled (including with powder from gloves) or
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If hands are NOT visibly soiled (i.e. the majority of instances), the use of a 70-90%
alcohol-based hand rub is the preferred method of hand hygiene. This includes:
before and after direct contact with individual patients;
after contact with environmental surfaces, instruments or other equipment
Use professional judgement for either procedure. If you think your hands have
accidentally become contaminated with body fluids, wash with soap and water to
remove organic matter.
Liquid soap should be provided in disposable pump dispensers. Bar soap should not be
used. Hand lotion to prevent dry or cracked skin also should be available in disposable
pump dispensers. Petroleum-based hand lotions should not be used, because they can
affect glove integrity. To avoid contamination, disposable pump dispensers of liquid
products should be discarded when empty and not topped-up or refilled.
Despite perceptions to the contrary, alcohol-based hand rubs have been shown to be
less irritating to skin than soap and water. Select a product that contains emollients.
IMPORTANT
Patient Safety
There is sufficient evidence that alcohol-based hand rubs are superior to washing with
soap and water, except in cases where the hands are visibly soiled or contaminated
with body fluids.
fingers. Pay particular attention to finger tips, between fingers, backs of hands
and base of thumbs, which are the most commonly missed areas.
Rinse well with running water.
Dry thoroughly with a disposable paper towel. Turn off taps with towel and
discard towel in a bin.
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IMPORTANT
Avoid the use of hand jewellery and prosthetic nails. Jewellery interferes with
proper hand hygiene, while prosthetic nails have been implicated in hospital
outbreaks involving fungal and bacterial infections.
NOT recommended, as they can become contaminated and damage the skin
around the nails. Nails should be short enough to allow thorough cleaning
underneath and not cause glove tears.
Rinse off soap and dry hands thoroughly before donning sterile gloves.
When using an alcohol-based hand rub for routine care:
Apply the product to one palm and rub both hands together for a minimum
of 15 seconds, covering all surfaces of hands and fingers, until they are dry.
When using an alcohol-based surgical hand rub for surgical procedures:
Remove all hand and wrist jewellery.
Apply the product to dry hands only and follow the manufacturers instructions.
Allow hands to dry thoroughly before donning sterile gloves.
Patient Safety
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Protective eyewear
Large particle droplets of water, saliva, blood, micro-organisms and other debris are
created by the use of dental handpieces, ultrasonic instruments and air/water syringes.
This visible spray typically travels only a short distance and settles out quickly, landing
on nearby surfaces, including the operatory countertops and equipment, as well as the
OHCW and patient.
Patients should be provided with protective eyewear to shield their eyes from spatter
and debris created during dental procedures. Protective eyewear should be worn
throughout the dental appointment, then cleaned and disinfected after use and whenever becoming visibly contaminated.
Protective draping
Patient Safety
Single-use bibs or drapes should be used to protect patients clothing, and reduce their
exposure to spatter and debris created during dental procedures. Single-use strips may
be used to secure bibs and drapes, in place of reusable daisy chains.
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Check labels of dental products for latex content. Many items are available
in latex-free forms.
Patient Safety
While this subject will be reviewed in detail in the following section dealing with the
responsibilities and safety of OHCWs, it must be stressed that extreme care should be
taken at all times to ensure patients are protected from injuries involving sharp objects.
Sharps should be kept out of the reach of patients and safely collected in a clearly
labelled puncture-resistant container.
Additional Precautions
Routine practices may not be sufficient for patients who are infected or colonized with
certain micro-organisms that pose special problems in blocking their transmission. The
term additional precautions is used to describe measures that are taken in addition to
routine practices in order to interrupt the transmission of such micro-organisms. They
include the physical separation of infected or colonized patients from other individuals
and the use of protective barriers (e.g. gowns, gloves, masks) to prevent or limit the
transmission of the infectious agent.
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Patient Safety
The Ontario Human Rights Code (the Code) provides for equal rights and opportunities,
and freedom from discrimination. It prohibits discrimination based on race, ancestry,
place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age,
record of offences, marital status, same sex partnership status, family status or disability.
The Code recognizes persons living with AIDS or HIV-related illness as disabled.
Consequently, dentists are prohibited from discriminating against such patients. This
includes using extraordinary and unnecessary infection control or other measures that
are not used for other patients. Dentists may require modifications to routine practices
based on the risks associated with certain dental procedures, provided that they are
employed for all patients undergoing the same procedures.
The information contained in patient records is confidential and must not be released to
anyone without the consent of the patient, or his/her authorized representative, or as
required or allowed by law. Therefore, it is important to remember that patient records
should be stored securely and not left unattended or in public areas of the office.
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Sensitive medical information should not be recorded on the front of the patients
chart, where it could easily be seen by others. A medical alert should be coded in such
a way that only staff recognize the significance of the information, while the exact
nature of the condition should be documented within the patients chart.
If patient records are computerized, login and password protection should be used to prevent
unauthorized access. In addition, screen savers and other measures should be employed to
ensure information on computer screens is not visible to other patients in the office.
Patient Safety
It is the dentists responsibility to ensure that all staff are knowledgeable about and take
appropriate steps to protect patient confidentiality.
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Immunization
Immunizations substantially reduce the number of OHCWs susceptible to infectious
diseases, as well as the potential for disease transmission to other staff and patients.
Therefore, immunizations are an essential part of infection prevention and control
programs.
All OHCWs should be adequately immunized against the following diseases:
hepatitis B
influenza
measles
diphtheria
mumps
pertussis
rubella
tetanus
varicella
polio
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It is important that all OHCWs know their personal immunization status and ensure
that it is up-to-date. In this regard, OHCWs should consult with their family physician
about the need for immunizations, as well as baseline and annual tuberculosis skin
testing. In addition, the Canadian Immunization Guide sets out recommendations and
schedules for adults, including those engaged in the provision of health care.
Hepatitis B is the most important vaccine-preventable infectious disease for all workers
engaged in health care. The risk of being infected is a consequence of the prevalence
of virus carriers in the population receiving care, the frequency of exposure to blood
and other body fluids, and the contagiousness of hepatitis B virus (HBV). Therefore,
immunization against HBV is strongly recommended for all OHCWs who may be
exposed to blood, body fluids or injury involving sharps.
Serological testing for anti-HBs should be conducted 1 to 2 months after completion
of the 3-dose vaccination series to establish antibody response. OHCWs who fail to
develop an adequate antibody response should complete a second vaccination series,
followed by retesting for anti-HBs. OHCWs who fail to respond to the second vaccination series should be tested for HBsAg.
Nonresponders to vaccination who are HBsAg-negative should be counselled regarding
precautions to prevent HBV infection and the need to obtain immunoglobulin prophylaxis for any known or probable parenteral exposure to HBsAg-positive blood.
OHCWs who are HBsAg-positive should seek guidance regarding necessary and reasonable
steps to prevent HBV transmission to others and the need for medical evaluation. In
particular, OHCWs who might perform exposure-prone procedures should be assessed
on a case-by-case basis regarding the need for possible work restrictions.
IMPORTANT
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Exposure Prevention
The primary method of preventing the transmission of blood-borne pathogens (e.g.
HBV, HCV and HIV) to OHCWs is by avoiding occupational exposures to blood. In the
dental office, exposures may occur through percutaneous injuries (e.g. needle-sticks or
cuts with sharp objects), or by contact with the mucous membranes of the eyes, nose
and mouth, or by contact with non-intact skin (e.g. exposed skin that is abraded,
chapped or has signs of dermatitis).
The majority of exposures are preventable by following routine practices, which include
the use of personal protective equipment (PPE), such as gloves, protective eyewear,
masks and protective clothing, and safe work habits for the handling and disposal of
sharps.
PPE should be used consistently during the treatment of patients, as well as the care of
instruments and equipment. Cuts, abrasions or dermatitis constitute a breach in the
skins protective barrier. During work, non-intact skin should be covered with a waterproof bandage or protective dressing (e.g. Opsite, Tegaderm), which should be changed
as needed. Large cuts might require medical assessment and re-evaluation of work duties.
Percutaneous injuries pose the greatest risk of transmission of blood-borne
pathogens to OHCWs. Best practices to prevent such injuries include the following:
Always use extreme caution when passing sharps during four-handed dentistry.
Needles should remain capped prior to use.
Needles should not be bent, recapped or otherwise manipulated by using both
hands.
Following use, needles should be recapped as soon as possible by using a onehanded scoop technique or a commercial recapping device.
When suturing, tissues should be retracted using appropriate instruments (e.g.
retractor, dental mirror), rather than fingers.
Remove burs from handpieces immediately following the procedure.
Identify and remove all sharps from trays before cleaning instruments.
Used sharps must be collected in a clearly labelled puncture-resistant container.
When cleaning contaminated instruments by hand, heavy-duty utility gloves,
appropriate clothing and long-handled brushes should be used.
IMPORTANT
Where a syringe and needle are being used multiple times on the same patient, safe
recapping of a needle is preferred to prolonged exposure to an unprotected needle.
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Some instruments and equipment have been designed to increase safety, such as selfsheathing anaesthetic needles and dental units that shield burs in handpieces. Safer
versions of sharp devices should be considered as they become available in the dental
marketplace.
Gloves
Gloves are worn to protect the hands of the OHCW from contamination. Since gloves
are not completely free from leaks and may tear, their use does not replace the need
for hand hygiene. Therefore, effective hand hygiene protocols should be followed
before donning gloves and after removing them.
In the dental office:
Gloves must be worn when contact with mucous membranes, non-intact skin or
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Protective eyewear
The conjunctival mucosa of OHCWs should be protected from spatter and debris created
during dental procedures by wearing appropriate eyewear or face shields. Protective
eyewear should be cleaned and disinfected between patients and whenever it becomes
noticeably contaminated.
It is also recommended that an eye-wash station should be available in the dental office
for both OHCWs and patients to aid in managing contact with any body fluid or dental
chemical/solvent.
Masks
Appropriate masks that cover the nose and mouth should be worn during dental
procedures to protect the respiratory mucosa of OHCWs from contact with potentially
contaminated droplet material. Masks lose efficiency over time, as they become moist
from the OHCWs breathing. Accordingly, masks should be changed when they become
contaminated, wet or more often, such as during longer appointments.
Protective clothing
Whenever spatter or spray is anticipated during dental procedures, the forearms of
OHCWs should be protected by wearing long-sleeved protective clothing. This includes
gowns and lab coats, which are meant to be worn over regular clinic clothing, such as
uniforms, scrubs or street clothing.
It is the dentists responsibility to develop a policy that uniforms and scrubs worn during
patient care procedures should NOT be worn outside the dental office.
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Mild contact dermatitis can be managed by changing the types or brands of soap,
towels or gloves, rinsing hands thoroughly after washing, and using proper hand
hygiene practices.
Delayed hypersensitivity reactions require referral to a medical dermatologist, and using
washed (powderless) low-protein latex gloves or non-latex gloves.
Immediate allergic reactions necessitate emergency medical care and subsequent referral to a medical dermatologist, as well as using only non-latex, powder-free gloves and
the avoidance of all latex products in the workplace and at home.
Exposure Management
Blood-borne pathogens, such as HBV, HCV and HIV, can be transmitted to OHCWs
through occupational exposures to blood, saliva and other body fluids. Significant exposures must be handled in a prompt and organized fashion. For this reason, an exposure
management protocol is an important component of an in-office Infection Prevention
and Control Manual.
IMPORTANT
All OHCWs should know the dental offices exposure management protocol and
review it periodically.
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gently wash the wound with soap and water, and bandage as needed.
For exposures involving the eyes, nose or mouth, flush the area with copious
amounts of water.
For exposures involving non-intact skin, wash the site with soap and water.
Any kind of occupational injury should be reported to a dentist in the practice. However,
in all cases involving a significant exposure, the dentist should assess the source patients
status and risk for blood-borne illnesses by reviewing the medical history and, if necessary,
asking her/him additional questions.
If the patients HBV, HCV or HIV status is unknown, or if the patient presents with
known risk factors, then her/his co-operation should be sought to clarify such information. Every reasonable effort should be made to obtain the patients informed consent
to be tested for HBV, HCV and HIV. This can be accomplished by referring the patient
to her/his family physician for consultation, assessment of risk factors and any blood
tests that are considered necessary.
At the same time, the injured OHCW should be referred to her/his family physician, an
infectious disease specialist or hospital emergency department for counselling, baseline
blood tests and, if deemed necessary, post-exposure prophylaxis.
If necessary, post-exposure prophylaxis should be administered as soon as possible. For
example, in the event of a high-risk exposure to HIV infection, anti-retroviral drugs
should be administered within hours.
All cases involving a significant exposure should be documented, including:
name of the exposed OHCW and details regarding her/his vaccination status;
date and time of the exposure;
nature of the exposure, including the dental procedure being performed, the
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In addition, employees must work in compliance with the Act and its regulations, and
use or wear any equipment, protective devices or clothing required by the employer.
WHMIS is a national communication standard that deals with hazardous materials
in the workplace. Any workplace, including a dental office, that uses materials
classified as controlled products under federal legislation is required to:
supply labels for all controlled products that do not have them;
ensure material safety data sheets (MSDS) are available for these products;
educate and train workers about hazardous materials in the workplace.
Employers are obligated to uphold WHMIS standards in their workplace and to that
end, every dentist should be familiar with the legislation. Workplace Hazardous
Materials Information System (WHMIS): A Guide to the Legislation is a useful resource
and is available at the Ontario Ministry of Labour website (see Appendix 2).
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General considerations
The goals of safe processing of reusable patient care items (dental instruments,
handpieces, devices and equipment) include:
preventing transmission of micro-organisms to OHCWs and patients;
minimizing damage to patient care items from foreign material or inappropriate
handling;
safe handling of chemical disinfectants.
Contaminated instruments should be handled carefully at all times to prevent percutaneous injuries.
All instruments must be properly cleaned, rinsed and dried prior to either disinfection
or sterilization. This step is essential, as residual organic debris will compromise the disinfection and sterilization process.
Patient care items are categorized as critical, semi-critical or non-critical, depending on
the potential risk for infection associated with their intended use. This classification
determines their processing requirements.
Category
Definition
Processing
Critical items
Cleaning followed by
sterilization
Semi-critical items
Cleaning followed by
sterilization*
Non-critical items
Cleaning followed by
low-level disinfection
* The majority of semi-critical items used in dentistry, including handpieces, are heat-tolerant and should always be heat-sterilized
between uses. If a semi-critical item is heat-sensitive, at a minimum it should be processed using high-level disinfection.
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If cleaning cannot be performed immediately, instruments should be placed in a puncture-resistant holding container and soaked with a detergent or an enzymatic cleaner
to prevent drying of organic material, and make subsequent cleaning easier and less
time-consuming. Liquid chemical sterilants or high-level disinfectants (e.g. glutaraldehyde,
ortho-phthalaldehyde) should NOT be used as holding solutions, due to the fixative nature
of these chemicals making surfaces more difficult to clean, as well as their general toxicity.
To avoid injury from sharp instruments, the following precautions should be taken:
Wear puncture-resistant, heavy-duty utility gloves when handling or manually
seen (e.g. sinks filled with soapy water in which sharp instruments have been).
Instead, use a strainer-type basket to hold instruments, as well as forceps to
remove them.
Wear a mask, protective eyewear or face shield, and gown or jacket to protect
from splashing.
Sterilization
The sterilization section of the processing area should include the sterilizer and related
supplies, with adequate space for loading, unloading and cool down. The area may also
include biological indicators and incubators for conducting spore tests, as well as
enclosed storage for sterile and single-use disposable items.
Heat-tolerant instruments are usually sterilized by steam under pressure (i.e. autoclaving),
which is dependable and economical. Other means include dry heat or unsaturated
chemical vapor. All sterilization should be performed by using medical sterilization
equipment registered with Health Canada. Sterilization times, temperatures and other
operating parameters recommended by the manufacturer of the equipment used, as
well as instructions for correct use of containers, wraps, and chemical or biological
indicators, should always be followed.
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Instrument packs should be allowed to dry inside the sterilizer chamber before removing and handling, in order to avoid wicking of moisture and, hence, contamination with
bacteria from hands.
Monitoring of sterilization must be conducted through a combination of mechanical, chemical and biological means, which evaluate both the sterilizing conditions and
the procedure's effectiveness.
IMPORTANT
The information in this section of the Guidelines represents best practices for the
monitoring of sterilization in the dental office, and is consistent with the recommendations of the Provincial Infectious Diseases Advisory Committee (PIDAC) and
the Canadian Standards Association (CSA). These are the prevailing standards for
all health care settings in Ontario, including dental offices, and may be used as a
basis for auditing purposes.
1. Mechanical indicators are the gauges or displays on the sterilizer for cycle time,
temperature and pressure. Some tabletop sterilizers have recording devices that
print out these parameters, which is preferred. All new sterilizers should have
this feature.
Mechanical indicators must be checked and recorded for each load.
2. Chemical indicators (i.e. internal and external) use sensitive chemicals to assess
physical conditions during the sterilization process. For example, heat-sensitive
tape, applied to the outside of a package, changes colour rapidly when a given
temperature is reached. This signifies that the package has undergone a sterilization cycle, although it does not ensure that sterilization has been achieved.
A sterilizing agent has more difficulty penetrating a hollow object, such as a
handpiece, than it does a solid object, such as a dental mirror. Air that is trapped
inside these hollow areas cannot be easily removed, thus hindering the sterilizing
agents contact with the internal surface of the instrument.
In addition, when items are packaged, the sterilizing agent takes longer to penetrate to the instruments. The packaging envelops the instruments, creating a
hollow area into which the sterilizing agent must be drawn or forced in.
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For these reasons, each package must have external chemical indicators. In addition, it is recommended that both internal and external chemical indicators be
used to detect penetration into the package.
NOTE: Mechanical and chemical indicators do not ensure that sterilization has
been achieved. They merely offer verification that the necessary conditions have
been met. However, they can also provide an early warning of a problem. If
either mechanical or chemical indicators demonstrate inadequate processing,
then none of the items in the load should be used until they are reprocessed.
3. Biological indicators (BIs or spore tests) are the most accepted means for monitoring of sterilization, because they directly assess the procedure's effectiveness
in killing the most resistant micro-organisms. The spores used are more resistant
and present in greater numbers than the common microbial contaminants found
on patient care items. Therefore, an inactivated BI signifies that other potential
pathogens in the load have been killed.
Include a BI each day a sterilizer is used. In addition, if a load contains implantable
devices, it must be monitored with a BI, and these items should be quarantined
until the test results are known. Follow the manufacturer's directions concerning
the appropriate placement of the BI in the sterilizer.
IMPORTANT
The daily operation of every sterilizer must be reviewed and documented. A logbook
should be kept for this purpose. Any malfunction must be noted and appropriate
action taken.
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If the repeat spore test is negative, and mechanical and chemical indicators
demonstrate adequate processing, then the sterilizer may be put back into service.
If the repeat spore test is positive, and all sterilization procedures have been
performed correctly, then the sterilizer should remain out of service until it has
been inspected, repaired and successfully rechallenged with BI tests in three
consecutive empty chamber sterilization cycles. In addition, all items from suspect
loads dating back to the last negative BI should be recalled, to the extent possible, and reprocessed.
Storage
Sterile and single-use disposable items should be stored in an enclosed space, such as
closed or covered cabinets. They should not be stored under sinks or in other locations
where they might become wet and contaminated.
Storage practices for packaged sterilized instruments may be either date or eventrelated. Dating assists in the recall of instruments should concerns arise with the results
of sterilization tests. Some health care facilities date every sterilized package and use
shelf-life practices (e.g. first in, first out). Others use event-related practices. The latter
approach recognizes that the packaged instruments should remain sterile indefinitely,
unless an event causes them to become contaminated (e.g. torn or wet packaging).
Packages containing sterile instruments should be inspected before use to verify barrier
integrity and dryness. If packaging is compromised, the instruments should be cleaned,
packaged and sterilized again.
IMPORTANT
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Historically, bead sterilizers have been used in dentistry to treat small metallic
instruments, such as endodontic files. These devices cannot assure sterility, creating the risk of cross-contamination if instruments are used between patients.
Therefore, the use of bead sterilizers is not an acceptable method of sterilization.
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Liquid chemical germicides are highly toxic and their effectiveness cannot be verified
with biological indicators. Accordingly, the manufacturers instructions regarding
dilution, instrument preparation, immersion time, temperature and the changing of
solutions should be followed carefully. In addition, appropriate precautions should be
taken to safeguard staff, including the use of closed containers to limit vapour release,
adequate ventilation and chemically-resistant gloves, aprons, goggles and face shields.
Following liquid immersion, instruments should be thoroughly rinsed with sterile water
to remove toxic or irritating residues and then dried with clean towels. Liquid chemical
germicides should not be used for applications other than those indicated in their label
instructions, and they should NOT be used as an environmental surface disinfectant or
instrument-holding solution.
The majority of semi-critical items used in dentistry are available in heat-tolerant or
disposable alternatives. Avoid the use of heat-sensitive semi-critical items that must be
processed with liquid chemical germicides.
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Proper hand hygiene and the use of personal protective equipment are essential to
minimizing the transfer of micro-organisms. In addition, the use of barriers or cleaning
and disinfection of environmental surfaces will guard against such transferral.
Environmental surfaces are divided into clinical contact surfaces and housekeeping
surfaces.
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countertops
radiography equipment
pens
chairside computer
telephones
doorknobs
I N F E C T I O N P R E V E N T I O N A N D C O N T RO L I N T H E D E N TA L O F F I C E
Clinical contact surfaces should be cleaned and disinfected between patients and at
the end of the workday using an appropriate low-level disinfectant. To facilitate this,
treatment areas should be well-organized and kept free of unnecessary equipment and
supplies, especially on countertops. Staff should take appropriate precautions, including
wearing gloves, while cleaning and disinfecting surfaces to prevent occupational exposure to infectious agents and hazardous chemicals.
Alternatively, clinical contact surfaces and equipment can be protected from
contamination by the use of barriers. Barriers are particularly effective for those
surfaces that are difficult to clean and disinfect, due to their shape, surface or
material characteristics. Suitable barrier materials include:
clear plastic wrap
plastic tubing
plastic bags
plastic-backed paper
plastic sheets
Since barriers can become contaminated during dental procedures, they should be
removed and discarded between patients using gloves. Following barrier removal, the
underlying surfaces should be examined to ensure they did not inadvertently become
contaminated. Those that did should be cleaned and disinfected. Otherwise, clean
barriers should be placed prior to the next patient.
Housekeeping Surfaces
Housekeeping surfaces, such as floors and walls, have a limited risk of disease transmission. Accordingly, these surfaces usually require only periodic cleaning with dilute
detergents. If a surface is suspected to have become contaminated with blood, saliva or
other bodily fluids, it should be cleaned first and then disinfected with an appropriate
low-level disinfectant (e.g. household bleach diluted 1:50 or 1000 ppm). OHCWs
should take appropriate precautions, including wearing gloves, for this purpose.
From a general housekeeping point of view, floors should be cleaned regularly and
spills should be cleaned up promptly. Cleaning tools, such as mop heads, should be
rinsed after use and allowed to dry before they are reused. Fresh cleaning solutions
should be made each day, discarding any that remain and allowing the container to dry
between uses. In this way, the risk of these solutions becoming reservoirs for microorganisms can be minimized.
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IMPORTANT
Carpeting and cloth furnishings are difficult to clean and cannot be reliably disinfected. They should not be used in patient treatment or instrument preparation areas.
Management of Waste
For the purposes of infection control, waste from dental offices can be divided into two
categories: biomedical waste and general office waste. Ontario legislation dictates
that biomedical waste must be handled and disposed of in a manner that avoids transmission of potential infections. Therefore, it is necessary to understand the differences
between these types of waste, so that they can be separated, stored and disposed of in
an appropriate matter.
Biomedical waste
Biomedical waste is classified as hazardous waste and must not be disposed
with regular garbage. It must be handled safely to protect human health and
the environment. In general, all biomedical waste must be:
stored in colour-coded containers that are marked with the universal biohazard
symbol;
released to an approved biomedical waste carrier for disposal.
Biomedical waste can be further divided into anatomical and non-anatomical waste.
i) Anatomical waste (i.e. human tissue)
The generation of anatomical waste is normally limited to oral surgeons and periodontists, such as in the course of harvesting human tissue for treatment. Anatomical waste
must be separated and collected in a RED liner bag that is labelled with the universal
biohazard symbol. This waste must then be stored in an enclosed storage area, such as
a stand-alone refrigeration/freezer unit, that is marked Biomedical Waste Storage
Area and displays the universal biohazard symbol. This storage area must be separate
from other supply areas, locked and maintained at a temperature at or below 4 degrees
Celsius. Once accumulated, anatomical waste must only be released to an approved
biomedical waste carrier for disposal.
NOTE: Extracted teeth are not classified as biomedical waste and should be handled
differently. Please refer to the section on page 36.
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In most instances, items such as gauze, cotton rolls and examination gloves that have
come in contact with blood, saliva or other bodily fluids are NOT classified as biomedical
waste. Provided that the item does not release liquid or semi-liquid blood if compressed, it
should be considered as general office waste.
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Certain types of waste generated in dental offices can be detrimental to the environment if not properly handled, and their disposal is subject to provincial regulations and
municipal bylaws. In addition to biomedical waste, this includes waste that contains
mercury, silver, lead and other chemicals. For further information regarding the disposal
of these types of waste, refer to the Best Management Practices Flowcharts, available
on the Colleges website.
If being sent to a dental laboratory for shade or size comparisons, extracted teeth
should be cleaned and surface disinfected with an appropriate low-level disinfectant.
Extracted teeth being collected for use in pre-clinical education training should be
cleaned of visible blood and gross debris, and maintained in a hydrated state in a
closed container during transportation.
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micro-organisms.
All waterlines should be purged at the beginning of each workday by flushing
them thoroughly with water for at least 2 to 3 minutes. Before purging is carried
out, handpieces, air/water syringe tips and ultrasonic tips should be removed
from the waterlines.
Handpieces using water coolant should be run for 20 to 30 seconds after patient
care in order to purge all potentially contaminated air and water. The handpiece
should then be removed and, following cleaning and disinfection of clinical contact
surfaces, another sterilized handpiece may be attached for use with the next patient.
Sterile water or sterile saline should be used when irrigating open surgical sites
and whenever bone is cut during invasive surgical procedures. Appropriate
devices, such as bulb syringes or single-use disposable products, should be used
to deliver sterile irrigation solutions.
37
These devices have the potential of retracting oral fluids into their internal compartments, which can then be expelled into the oral cavity of another patient during
subsequent use. In order to flush out any patient material that might have entered the
turbine or air and waterlines, these devices should be activated to discharge air and
water for a minimum of 20 to 30 seconds after each patient use.
Dental handpieces and other intraoral devices that are attached to air or waterlines
should be sterilized after each patient use. The manufacturers instructions for cleaning,
lubricating and sterilizing these devices should be strictly followed.
Some instrument components are permanently attached to dental unit waterlines; for
example, electric handpiece motors, handles for ultrasonic devices, and attachments for
saliva ejectors, high-volume suction and air/water syringes. Such components should be
covered with barriers that are changed after each patient use. If the item is contaminated
or suspected to have been contaminated, it should be cleaned and disinfected with an
appropriate low-level disinfectant before the next patient is seated in the operatory.
Saliva Ejectors
Backflow from a low-volume saliva ejector can occur when a patient closes his or her
lips around the tip, forming a seal that creates a partial vacuum. This backflow can
result in micro-organisms from the suction lines entering the patients mouth, a potential source of cross-contamination. Therefore, OHCWs should be careful not to allow
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I N F E C T I O N P R E V E N T I O N A N D C O N T RO L I N T H E D E N TA L O F F I C E
patients to close their mouths over the saliva ejector tip. In addition, specially designed
saliva ejectors exist that do not allow a negative pressure to form around the tip.
Suction lines should be purged between patients by aspirating water or an appropriate
cleaning solution, thereby removing loosely adherent debris and micro-organisms. At
least once per week, suction lines should be flushed out with an enzymatic cleaner or
appropriate cleaning solution.
Single-Use Devices
Single-use (i.e. disposable) devices are designed to be used on one patient and then
discarded, and not to be reprocessed and used on another patient. Examples include
syringe needles, prophylaxis cups and brushes, and certain orthodontic brackets. Some
items, such as prophylaxis angles, high-volume suction tips and air/water syringe tips
are commonly available in single-use forms.
Single-use devices are usually not heat-tolerant and cannot be reliably cleaned or disinfected. Therefore, they should be disposed of appropriately after use.
Radiography equipment (e.g. tube heads and control panels) should be protected with
surface barriers that are changed after each patient use. If barriers are not used, equipment that has come into contact with the OHCWs gloved hands or contaminated film
packets should be cleaned and disinfected after each patient use.
After a radiograph is exposed, the film packet should be dried with disposable gauze or
a paper towel to remove blood or excess saliva and then placed in a container, such as
a disposable cup, for transport to the developing area.
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The film packet may be disinfected with an appropriate low-level disinfectant before
opening to develop the film. Alternatively, a contaminated film packet may be opened
using gloves. The film should be dropped onto a clean surface without touching it and
the empty packet should be discarded, being careful to avoid contamination. Gloves
should then be removed before developing the film.
Another option is to use a barrier pouch to prevent contamination of the film packet.
If used, the film packet should be carefully removed from the pouch to avoid contamination and then placed in a container for transport to the developing area.
Care should be taken to avoid contamination of the developing equipment. Protective
barriers should be used or, alternatively, any surfaces that become contaminated should
be cleaned and disinfected with an appropriate low-level disinfectant.
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Items used in the typical in-office dental laboratory, such as burs, polishing points, rag
wheels, laboratory knives and dental lathes, frequently become contaminated during
adjustments to prostheses and appliances. These items should be sterilized, cleaned and
disinfected or discarded after use.
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In addition to following routine practices, and performing appropriate disinfection and sterilization of dental instruments and devices, OHCWs reduce the risk
of transferring bacteria from the environment to patients by adhering to some
basic steps:
1. Prepare and organize work procedures so that all of the required equipment is
gathered for the task.
2. Sterile instruments and devices should be stored in an enclosed space, such as
closed or covered cabinets. They should remain wrapped until ready for use.
3. Spatially separate work areas and equipment into clean versus contaminated,
sterile versus unsterile.
4. Use protective covers and barriers according to approved office-specific work
procedures.
5. If an item is needed for a procedure, but not on the procedure tray, it should
only be retrieved using transfer forceps or by first ensuring that the OHCWs
hands are clean.
6. Gloves should be applied just before initiating the procedure for the patient.
7. If you observe or suspect that gloves have become torn or perforated, remove
them, perform hand hygiene and reglove where appropriate.
Maintaining aseptic technique is a co-operative responsibility of the entire dental
team. Each member must develop a professional conscience for infection prevention
and control, as well as a willingness to supervise and be supervised by others regarding
aseptic technique.
IMPORTANT
If an item is needed for a procedure, but not on the procedure tray, it should only
be retrieved using transfer forceps or by first ensuring that the OHCWs hands are
clean. Transfer forceps should be readily available at all times.
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45
Integrating indicator (Class 5): An internal indicator that responds to all critical parameters of the sterilization process. Class 5 CIs are correlated to the performance of
biological indicators (BIs).
Cleaning: The physical removal of foreign material (i.e. organic and inorganic matter)
from an object or item using water and mechanical action, with or without detergents.
Cleaning removes rather than kills micro-organisms. Cleaning and then rinsing is
performed before further processing.
Decontamination: A process of cleaning, followed by inactivation of pathogenic
micro-organisms from objects to render them safe to handle.
Disinfection: A process that kills most pathogenic micro-organisms, but rarely kills
all bacterial spores. Disinfection is achieved through pasteurization or the use of some
chemical agents (i.e. disinfectants). The term falls between physical cleaning and
sterilization. There are various levels of disinfection:
High-level disinfection (HLD): A process capable of killing vegetative bacteria, mycobacteria (including Mycobacterium tuberculosis), fungi, and enveloped and non-enveloped
viruses, as well as some, but not necessarily all bacterial spores. HLD is considered to be
the minimum level of decontamination required for semi-critical patient care items. HLD
is performed after items are thoroughly cleaned and rinsed. HLDs include 2% glutaraldehyde, 7% accelerated hydrogen peroxide, 6% hydrogen peroxide, 0.2% peracetic
acid and 0.55% ortho-phthalaldehyde.
Low-level disinfection (LLD): A process capable of killing most vegetative bacteria, as
well as some fungi and enveloped viruses. LLD is the level of decontamination required
for non-critical patient care items and some environmental surfaces. LLD is performed
after items are thoroughly cleaned and rinsed. LLDs include chlorine-based products
(e.g. diluted household bleach), 0.5% accelerated hydrogen peroxide, 3% hydrogen
peroxide, 60 to 95% alcohols, iodophors, phenolics and quaternary ammonium
compounds.
Exposure-prone procedures: A term used for the purpose of managing the risk of
transmitting blood-borne pathogens. They are procedures during which transmission of
HBV, HCV or HIV from a health care worker to patients is most likely to occur.
Exposure-prone procedures include:
digital palpation of a needle tip in a body cavity, or the simultaneous presence of
the health care workers fingers and a needle or other sharp object in a blind or
highly confined anatomic site;
repair of major traumatic injuries;
major cutting or removal of any oral or perioral tissue, including tooth structures.
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Risk class: The class assigned to patient care items based on the potential risk for
infection associated with their intended use. The risk class determines the processing
requirements of an item. The risk classes are as follows:
Critical items: Items that penetrate soft tissue or contact bone. Critical items present
a high risk of infection if the item is contaminated with any type of microorganism,
including bacterial spores. Processing of critical items involves meticulous cleaning
followed by sterilization.
Semi-critical items: Items that contact mucous membranes or non-intact skin, but
ordinarily do not penetrate them. Processing of semi-critical items involves meticulous
cleaning followed by sterilization (preferred) or high-level disinfection (minimum).
Non-critical items: Items that contact intact skin, but not mucous membranes, or do not
directly contact the patient. Processing of non-critical items involves cleaning followed
by low-level disinfection.
Routine practices: A term used to describe basic standards of infection prevention and
control that are required for safe patient care. Routine practices are based on the
concept that all patients are potentially infective, even when asymptomatic, and that
the same safe standards of practice should routinely apply to contact with blood, body
fluids and secretions (e.g. saliva), mucous membranes and non-intact skin.
Single-use/disposable device: A device that has been designed by the manufacturer
for single-use only.
Sterilization: A validated process that kills all pathogenic micro-organisms, including
bacteria, fungi, viruses and spores.
Ultrasonic cleaner: A machine that cleans patient care items by the cavitations
produced by ultrasound waves.
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APPENDIX 1
Methods for Cleaning, Disinfection and Sterilization
of Patient Care Items and Environmental Surfaces
Process
Result
Specific
Indications
Comments
Sterilization
Steam
Dry heat
Critical and
semi-critical
items
High-level
disinfection (HLD)
2% glutaraldehyde
Heat-sensitive
semi-critical
items
0.55% ortho-phthalaldehyde
APPENDIX 1
All disinfectants
must have a Drug
Identification
Number (DIN) from
Health Canada.
Non-critical
items and
environmental
surfaces
Cleaning
Physical removal of
soil, dust and foreign
material
All reusable
items
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APPENDIX 2
Additional Resources and Reference Materials
Available on the Internet
Best Management Practices Flowcharts, 2003
Royal College of Dental Surgeons of Ontario
www.rcdso.org/pubs_resources/practice_resources/amalgam_waste.html
Best Practices for Cleaning, Disinfection and Sterilization in All Heath Care Settings, 2006
Provincial Infectious Diseases Advisory Committee
Ontario Ministry of Health and Long-Term Care
www.health.gov.on.ca/english/providers/program/infectious/diseases/best_prac/bp_cds_2.pdf
Best Practices for Environmental Cleaning for Prevention and Control of Infections in
All Health Care Settings, 2009
Provincial Infectious Diseases Advisory Committee
Ontario Ministry of Health and Long-Term Care
www.health.gov.on.ca/english/providers/program/infectious/diseases/best_prac/bp_enviro_clean.pdf
Best Practices for Hand Hygiene in All Heath Care Settings, 2009
Provincial Infectious Diseases Advisory Committee
Ontario Ministry of Health and Long-Term Care
www.health.gov.on.ca/english/providers/program/infectious/diseases/best_prac/bp_hh_20080501.pdf
APPENDIX 2
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Routine Practices and Additional Precautions in All Heath Care Settings, 2009
Provincial Infectious Diseases Advisory Committee, Ontario Ministry of Health
and Long-Term Care
www.health.gov.on.ca/english/providers/program/infectious/diseases/best_prac/bp_routine.pdf
APPENDIX 2
www.labour.gov.on.ca/english/hs/pubs/whmis/index.php
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NOTES
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NOTES
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