Replacement VSP Gx00 Series CFM

Hitachi Proprietary
DW800
Copyright 2015, Hitachi, Ltd.
Rev.1
REP02-10-10
2.10 Replacing a Cache Flash Memory (CFM)

The window and the procedure differ between the CBSS/CBSL and the CBLM/CBLH.
When replacing the Cache Flash Memory of the CBSS/CBSL
2.10.1 Replacing a Cache Flash Memory for CBSS/CBSL
When replacing the Cache Flash Memory of the CBLM/CBLH
2.10.2 Replacing a Cache Flash Memory for CBLM/CBLH
2.10.1 Replacing a Cache Flash Memory for CBSS/CBSL

1. Connecting a maintenance PC
Connect the maintenance PC and the Storage System.
When replacing the Cache Flash Memory, connect the Maintenance PC and Controller Board 1.
Connect the maintenance PC and the Controller Board via LAN cable referring to 2.1.1 Attachment /
Removal Procedure of Maintenance PC.
2. Starting Maintenance Utility
(1) When starting Maintenance Utility from the browser.
Refer to MAINTENANCE PC SECTION 1.8.2.3 Starting the Browser to start Maintenance
Utility.
(2) When starting Maintenance Utility from Web Console.
(a) Start the Web Console referring to 2.1.2 Connecting to the Storage System.
(b) Selecting the toolbar [Maintenance Utility] [Hardware] [Other Hardware Maintenance ]
in the Web Console window displays the Maintenance Utility window.
NOTE : When starting Maintenance Utility from Web Console, a message with a checkbox is
displayed in the Block Parts window.
Furthermore, password input is required when executing the blockade.
REP02-10-10
Hitachi Proprietary
DW800
Rev.1
REP02-10-20
3. Selecting replacement parts by Maintenance Utility

(1) <Main window>
Select [Controller Chassis] in the main window.
In case of CBSS
In case of CBSL
(2) Check the status of Cache Flash Memory

Select the [CFMs] tab and check the status of the Cache Flash Memory on the Controller Chassis
window.
In case of CBSS
In case of CBSL
(3) <Select Cache Flash Memory>

Select a Cache Flash Memory to be replaced and click the [Replace] button.
In case of CBSS
In case of CBSL
REP02-10-20
Hitachi Proprietary
DW800
Rev.0
REP02-10-30
(4) <Block Cache Flash Memory>
About Forcibly run without safety checks :

If you check this checkbox and execute the maintenance, the system may go down. Do not
check it unless instructed by the message, the manual or the contact described in the manual.
Click the [Block] button after checking that the Cache Flash Memory to be replaced is correct.
If a message other than the described is displayed at the time of the replacement work, refer to the
MESSAGE SECTION (MSG00-00).
(5) <Check the beginning of Cache Flash Memory replacement>

Check that the Cache Flash Memory is blocked and becomes ready for replacing.
NOTE : Click the [Restore] button after completing the replacement work.
Do not click the [Restore] button at this time.
REP02-10-30
Hitachi Proprietary
DW800
Rev.0
REP02-10-40
4. CBSS/CBSL Cache Flash Memory Replacement Processing

Location
Rear View of CBSS/CBSL
CFM 10
Function Name of Component

Cache Flash Memory
Part Name
DW-F800-BM10
CFM 20
Front view of CBSS/CBSL
REP02-10-40
Hitachi Proprietary
DW800
Rev.0
REP02-10-50
NOTICE:
To prevent part failures caused by static electrical charge built up on your own body,
be sure to wear a wrist strap connected to the Storage System before starting and do
not take it off until you finish. Refer to 1.1.3 Note on Installing and Removing Parts .
(1) Check that the ALARM LED (red) on the CBSS/CBSL Cache Flash Memory to be replaced lights
up. When the LED does not light up, check the location of the Cache Flash Memory to be replaced
in the Maintenance Utility window.
Figure 2-101 ALARM LED Position
ALARM LED (red)
ALARM LED (red)

Cache Flash Memory
(2) Replace the Cache Flash Memory.

(a) Loosen the screw (blue) fixing the failed Cache Flash Memory.
(b) Open the lever.
(c) Pull out and remove the Cache Flash Memory while holding its body with both hands.
(d) With the lever opened completely, insert the new Cache Flash Memory into the slot.
(e) Push the Cache Flash Memory all the way in.
(f) Close the lever completely and tighten the screw (blue) to fix the Cache Flash Memory.
Figure 2-102 Replacement of Cache Flash Memory
CBSS/CBSL
Cache Flash Memory
Screw (blue)
Lever
REP02-10-50
Hitachi Proprietary
DW800
Rev.0
REP02-10-60
5. Restoring replacement parts by Maintenance Utility

(1) <Restore replacement parts>
Click the [Restore] button.
(2) <Check replacement parts restoration>

Check that a restoration completion message is displayed. Click the [Cloae] button.
If a message other than the described is displayed, refer to MESSAGE SECTION (MSG00-00).
(3) <Check Cache Flash Memory restoration>

Click the [CFMs] tab in the Controller Chassis window and check that a Status of the replaced
Cache Flash Memory is Normal.
In case of CBSS
In case of CBSL
REP02-10-60
Hitachi Proprietary
DW800
Rev.1
REP02-10-70
(4) When starting Maintenance Utility from the browser, refer to MAINTENANCE PC SECTION
1.8.2.4 Close the Window to close the window.
(5) <Get the error information>
Refer to the MAINTENANCE PC SECTION 5.2 Dump/AutoDump, please collect Rapid
dump.
(6) Refer to the MAINTENANCE PC SECTION 7.1 Use of OnlineDumpTool, please upload the
error information.
6. Disconnecting the maintenance PC and the Storage System.
Remove the LAN cable from the Controller Board referring to 2.1.1 Attachment / Removal Procedure of
Maintenance PC.
REP02-10-70
Hitachi Proprietary
DW800
Rev.1
REP02-10-80
2.10.2 Replacing a Cache Flash Memory for CBLM/CBLH

NOTE :
It is necessary to match the type (model name) of CFM-10/20 and CFM-11/21 (addition side).
When adding Cache Memories, check the model name of CFM-10/20 and add the same model.
When replacing Cache Memories, it is necessary to match the type (model name) defined in the
configuration information.
Example: When the configuration information is defined as BM20, replacing to BM30 is
impossible.
1. Connecting a maintenance PC
Connect the maintenance PC and the Storage System.
When replacing the Cache Flash Memory, connect the Maintenance PC and Controller Board 1.
Connect the maintenance PC and the Controller Board via LAN cable referring to 2.1.1 Attachment /
Removal Procedure of Maintenance PC.
2. Starting Maintenance Utility
(1) When starting Maintenance Utility from the browser.
Refer to MAINTENANCE PC SECTION 1.8.2.3 Starting the Browser to start Maintenance
Utility.
(2) When starting Maintenance Utility from Web Console.
(a) Start the Web Console referring to 2.1.2 Connecting to the Storage System.
(b) Selecting the toolbar [Maintenance Utility] [Hardware] [Other Hardware Maintenance ]
in the Web Console window displays the Maintenance Utility window.
NOTE : When starting Maintenance Utility from Web Console, a message with a checkbox is
displayed in the Block Parts window.
Furthermore, password input is required when executing the blockade.
REP02-10-80
Hitachi Proprietary
DW800
Rev.1
REP02-10-90
3. Selecting replacement parts by Maintenance Utility.

(1) <Main window>
Select [Controller Chassis] in the main window.
(2) <Controller Chassis window>

Click the [CFMs] tab in the Controller Chassis window to display a Cache Flash Memory status.
(3) <Select CFM>

Select a CFM to be replaced. Click the [Replace] button.
REP02-10-90
Hitachi Proprietary
DW800
Rev.0
REP02-10-100
(4) <Block Cache Flash Memory>
About Forcibly run without safety checks :

If you check this checkbox and execute the maintenance, the system may go down. Do not
check it unless instructed by the message, the manual or the contact described in the manual.
Click the [Block] button after checking that the Cache Flash Memory to be replaced is correct.
If a message other than the described is displayed at the time of the replacement work, refer to the
MESSAGE SECTION (MSG00-00).
(5) <Check the beginning of Cache Flash Memory replacement>

Check that the Cache Flash Memory is blocked and becomes ready for replacing.
NOTE : Click the [Restore] button after completing the replacement work.
Do not click the [Restore] button at this time.
REP02-10-100
Hitachi Proprietary
DW800
Rev.0
REP02-10-110
4. Cache Flash Memory for CBLM/CBLH Replacement Processing

Location
Front View of CBLM/CBLH
Function Name of Component

Cache Flash Memory
Part Name
DW-F800-BM20
DW-F800-BM30
CFM-20
CFM-21
CFM-10
CFM-11
Front view of CBLM/CBLH
REP02-10-110
Hitachi Proprietary
DW800
Rev.0
REP02-10-120
NOTICE:
To prevent part failures caused by static electrical charge built up on your own body,
be sure to wear a wrist strap connected to the Storage System before starting and do
not take it off until you finish. Refer to 1.1.3 Note on Installing and Removing Parts .
(1) Check that the ALM LED (red) on the CBLM/CBLH Cache Flash Memory to be replaced lights
up. When the LED does not light up, check the location of the Cache Flash Memory to be replaced
in the Maintenance Utility window.
Figure 2-103 ALM LED Location
ALM LED (red)
ALM LED (red)

Cache Flash Memory
REP02-10-120
Hitachi Proprietary
DW800
Rev.0
REP02-10-130
(2) Replace the Cache Flash Memory.

(a) Loosen the screw (blue) fixing the failed Cache Flash Memory.
(b) Open the lever.
(c) Pull out and remove the Cache Flash Memory while holding its body with both hands.
(d) With the lever opened completely, insert the new Cache Flash Memory into the slot.
(e) Push the Cache Flash Memory all the way in.
(f) Close the lever completely.
(g) Tighten the screw (blue) to fix the Cache Flash Memory.
Figure 2-104 Replacement of Cache Flash Memory
CBLM/CBLH
Lever
Screw (blue)
Cache Flash Memory
REP02-10-130
Hitachi Proprietary
DW800
Rev.1
REP02-10-140
5. Restoring replacement parts by Maintenance Utility

(1) <Restore replacement parts>
Click the [Restore] button.
(2) <Check replacement parts restoration>

Check that a restoration completion message is displayed. Click the [Close] button.
If a message other than the described is displayed, refer to MESSAGE SECTION (MSG00-00).
(3) <Check Cache Flash Memory restoration>

Click the [CFMs] tab in the Controller Chassis window and check that a Status of the replaced
Cache Flash Memory is Normal.
REP02-10-140
Hitachi Proprietary
DW800
Rev.1
REP02-10-150
(4) When starting Maintenance Utility from the browser, refer to MAINTENANCE PC SECTION
1.8.2.4 Close the Window to close the window.
(5) <Get the error information>
Refer to the MAINTENANCE PC SECTION 5.2 Dump/AutoDump, please collect Rapid
dump.
(6) Refer to the MAINTENANCE PC SECTION 7.1 Use of OnlineDumpTool, please upload the
error information.
6. Disconnecting the maintenance PC and the Storage System.
Remove the LAN cable from the Controller Board referring to 2.1.1 Attachment / Removal Procedure of
Maintenance PC.
REP02-10-150

Replacement VSP Gx00 Series CFM

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Hitachi Proprietary

2.10 Replacing a Cache Flash Memory (CFM)

2.10.1 Replacing a Cache Flash Memory for CBSS/CBSL

3. Selecting replacement parts by Maintenance Utility

(2) Check the status of Cache Flash Memory

(3) <Select Cache Flash Memory>

(4) <Block Cache Flash Memory>

About Forcibly run without safety checks :

(5) <Check the beginning of Cache Flash Memory replacement>

4. CBSS/CBSL Cache Flash Memory Replacement Processing

Function Name of Component

ALARM LED (red)

ALARM LED (red)

(2) Replace the Cache Flash Memory.

Cache Flash Memory

5. Restoring replacement parts by Maintenance Utility

(2) <Check replacement parts restoration>

(3) <Check Cache Flash Memory restoration>

Copyright 2015, Hitachi, Ltd.

2.10.2 Replacing a Cache Flash Memory for CBLM/CBLH

3. Selecting replacement parts by Maintenance Utility.

(2) <Controller Chassis window>

(3) <Select CFM>

(4) <Block Cache Flash Memory>

About Forcibly run without safety checks :

(5) <Check the beginning of Cache Flash Memory replacement>

4. Cache Flash Memory for CBLM/CBLH Replacement Processing

Function Name of Component

Front view of CBLM/CBLH

ALM LED (red)

(2) Replace the Cache Flash Memory.

Cache Flash Memory

5. Restoring replacement parts by Maintenance Utility

(2) <Check replacement parts restoration>

(3) <Check Cache Flash Memory restoration>

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