Marketing Project: Zephyr
Marketing Project: Zephyr
MARKETING PROJECT
(OBJECTIVE)
M.B.A
DEPATMENT OF MANAGEMENT STUDIES
UNDER GUIDENCE OF
HASNAINN BASHIR
PROJECT MEMBERS
FAISAL IQBAL
(MBA-FA09-O38)
UMER HAYAT
(MBA-FA-09-025)
SALMAN AYUB PATHAN
(MBA-FA-09-035)
SHEIKH AAMER ABBAS
(MBA-FA-09-054)
UMAR ABAID
(MBA-FA-09-026)
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ZEPHYR
ABSTRACT
In such activities.
I would like to thank my teacher Mr.Hasnain Bashir for his cooperation and help. He fully
supported throughout the class. We express our heartiest gratitude to him. His cooperation made
this project a lot much easier.
In our project report we have told about the soap market, its nature and
characteristics, market environment, consumer behavior and techniques
and reforms.
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ZEPHYR
Contents:
Distribution Channel
Product Mix
SWOT Analysis
Competitor Analysis
Marketing Mix
Market Segmentation
Recommendation
Conclusion
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ZEPHYR
Executive Summary
We will provide branded products and services of superior quality and value that
improve the lives of the world's consumers, now and for generations to come. As a
result, consumers will reward us with leadership sales, profit and value creation,
allowing our people, our shareholders and the communities in which we live and
work to prosper.
We show respect for all individuals. The interests of the company and the
individual are inseparable. We are strategically focused in our work.
Innovation is the cornerstone of our success.
We are externally focused. We value personal mastery. We seek to be the best.
Mutual interdependency is a way of life.
Our company try to capture the maximum customers in market so the promote
their product and provide the product at low price because this is our company
initially stage. Our mission is earned the maximum profit by customer
satisfactions and diverging values. So our company tries to produce good product
according to customer will and limited resource.
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ZEPHYR
INTORDUCTION
Faisal Abad. Our all expense and industrial charges of new of launching Zephyr Beauty Soap are given
blew. We launch this company 3rd March 2010
The detail of our amount and factory expense are given blew
No Detail (Amount)Rs
1 Capital 50 Million.
2 Land 8 Million
3 Building 5 Million
4 Machinery 20 Million
Total 50 Million
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ZEPHYR
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ZEPHYR
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ZEPHYR
RESEARCH &DEVELOPMENT
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ZEPHYR
CHOCOLATE
Ingredients:
Sodium Palmitate, Natural Rosin, Glycerine, Water,
The new chocolate flavored soap, mmmm good enough to eat, but its for your skin !
The chocolate flavored soap would smell like delicious chocolate but would be highly effective
medicated soap trying to cater to the personalities of people who like chocolate.
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ZEPHYR
GLITTER
ZEPHYR Care Glitter is derived from natural herbal extracts which contain vitamins the unique
combination between Glitter and bisabolol have moisturizing and soothing effects fequent use will
leave your skin feeling soother, fresher and acne free skin.
Ingredients
Sodium Palmate, Coconut Oil, Glycerine, Glitter, EtidronicAcid, Sodium Hydro Sulphite, Frgrance, Tetra
Sodium, EDTA Titanium Dioxide Water.Ci19140, NaOH.
The glitter particles will merely be an attraction for the young girls which will turn into soap and
not remain as glitter. The glitter flavored soap would be really pretty_ shiny and sparkly but a
highly effective medicated soap trying to cater to the personalities of people who like fun things
like glitter.
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ZEPHYR
MENTHOL
Ingredients:
Sodium Palmitate, Natural Rosin, Glycerine,
The menthol flavor caters to the tastes of people who like traditional stuff like peppermint. It has been
an object, which the entire family consumes regularly and thus this soap too is meant for people of all
ages playing any role in a family because youre certainly never too old for peppermint.
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MARKET GROWTH
The overall soap market is growing by 10 % while the antibacterial segment is growing by 7%.
Hence, there is a lot of potential in the market for growth and additional brand penetration and
brand building.
A SWOT analysis is basically done in order to have a quick evaluation of the factors that affect our
product as well as the organization. It looks at positive as well as negative factors that are affecting and
the ones that have the potential to affect the organization under consideration. Also it incorporates the
external and internal environment of an organization.
Strengths
Unique Selling Proposition: In comparison to the competitor we are offering more flavors and
Brand Name: Clear Hands has its brand name. Its fragrance and its easy name will make it more
Ingredients used: The ingredients used are from the nature like Sunflower Oil, Coconut oil, Potassium
Hygienic Environment: Clear Hands is produced in a hygienic environment, which is necessary part for
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Quality standards: Clear Hands maintain premium quality and high standards in order to compete
Equipped with latest in-house lab: To get the best possible results Clear Hands has the best-
Strong distribution network: Clear Hands has a strong n distribution network by a contact with the
Weaknesses
New Product: Though, every new product needs time to settle, however, there definitely is an
uncertainty level of being accepted in the market.
Price fluctuations: The fluctuations in the prices of some of the ingredients may vary price, which may
More cost due to oil outsourcing: For hygiene purpose we use the finest quality oils which
increases its costs because we believe in best quality and not in massive profits.
Another weakness can be the resistance by those who have a fear of using medicated products.
They might be allergic or even prone to getting reactions from the medicated products. For
them to change their beliefs and use Zephyr Care instead would be a difficult task.
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Opportunities
Rich in Quality and quantity: We provide the best quality and more quantity in comparison to our
competitors
Diseases: In Pakistan, a large number of children are also affected by some of fatal disease like diaorrea
every year. Its been estimated that if everyone washed their hands properly at key times during the
Product Variants: with the passage of time we will make it possible to introduce new range in our
products.
Technological Aspect: with the adaption of newer technology we will try to beat the competitors and
Powerful Brand: Leverage the powerful brand equity associated with the Zephyr Brand to make
Zephyr Soap an everyday use proposition.
Threats
Increase in cost of ingredients: Due to the rise in the oil prices, the profits can decrease. For that we
have planned to make a database of suppliers to keep fluent supply of the raw material in the bad times
and the other thing is we do believe in economies of scale so we will try to be best in buying the raw
material.
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Competitor launch same product: if a competitor or leader launches the same product with more
quantity Clear Hands has the threat of sharing the market but for that we have planned that with that
time of rivalry we can put our prices little bit down to give tough competition to the opponents. Zephyr
Well we conclude that Zephyr Care has a bright future in the Pakistani
consumer market, and the overall project will be beneficial for the company
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MARKETING MIX
PRODUCT
Not simply nice to look at but even nice to smell and use! We have identified 4 unusual flavors
to market the varied choices of the users. Our product is not the typical everyday medicated soap,
it is a medicated soap which is fun to look at and fun to use and it is first of its kind thats why it
will have an advantage of a first player. If we would have tried coming as the traditional
medicated soap we would have incurred quite some serious difficulty trying to convince people
that we are better than the rest. When our customers would think medicated soap from Zephyr
they would think Chocolate, Glitter and Menthol flavored. Most of the medicated soaps in the
market smell pretty bad, but our soap gives the most seducing aromas ever, making it quite
Market Structure
We will use the Pull strategy to attract new customers because there is a demand in market for a soap
that should have both features that is beauty plus medicated soap.
1. Market Risk
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THE MARKET
MARKET SEGMENTATION
To get a product or service to the right person or company, a marketer would firstly segment the
market, then target a single segment or series of segments, and finally position within the segment(s). .
Segmentation is essentially the identification of subsets of buyers within a market who share
similar needs and who demonstrate similar buyer behavior. The world is made up from billions
of buyers with their own sets of needs and behavior. Segmentation aims to match groups of
purchasers with the same set of needs and buyer behavior. Such a group is known as a 'segment'.
Segmentation is a form of critical evaluation rather than a prescribed process or system, and hence no
two markets are defined and segmented in the same way
There are many ways that a segment can be considered. For example, the auto market could be
segmented by: driver age, engine size, model type, cost, and so on. However the more general
bases include:
Our product would be customized for Asian skin types. It would be a local product available only
in Pakistan, developed especially to work wonders on the Asian skin type.
People with a certain lifestyle would want to buy an expensive medicated soap not every Tom
Dick and Harry would do that. Thus our segment if considered psycho graphically would target
people whose beliefs and attitudes are shaped by popular culture and they fall prey to what the
television says pretty easily.
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Class does play a part in the acceptance of such products in your life. People from the upper
class and upper middle class would be ready to buy our soap because it is not acceptable to
people with a low income to splurge on such luxuries as medicated soap.
Mostly females are conscious about their skin, and males prefer not to use products with the
stereotypical beauty attached to it. Since its not a beauty soap but a medicated soap hence
males would accept the usage of Zephyr Care more readily. The age of our segment is the
teenage age group when you encounter so many overwhelming changes that you desperately
try out everything and anything which would solve their problem. We would satisfy them and
solve their problem so that they would keep on using our product with loyalty.
A company will evaluate each segment based upon potential business success. Opportunities will
depend upon factors such as: the potential growth of the segment the state of competitive rivalry
within the segment how much profit the segment will deliver how big the segment is how the
segment fits with the current direction of the company and its vision.
TARGETING
Targeting is the second stage of the segment, target, positioning process. After the market has been
separated into its segments, the marketer will select a segment or series of segments and 'target'
it/them. Resources and effort will be targeted at the segment. It's like looking at a dartboard or a
shooting target. You see that it has areas with different scores - these are your segments. Aiming the
dart or the bullet at a specific scoring area is 'targeting'. After segmenting we will target the
demographic Segment.
Demographic Segmentation
In demographic segmentation we have divided the market into groups based on the three important
demographic variables i.e. age, life cycle stage, and purchasing power.
The following three variables are examples of demographic factors, which we have used in
market segmentation:
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Age - Consumer needs and wants change with age. The marketing mix may therefore need to be
adapted depending on which age segment or segments are being targeted. We have divided our
market into three different age groups
1. Children
2. Youth
3. Elders
Our main target will be the youngster in our market as they are more enthusiastic to use beauty
and medicated soup.
Life-cycle stage - By assimilating this characteristic we have divided the market into different
groups based on which stage of life-cycle they were in. the purpose of this segmentation is
because the people (families) change the use of soap over their lifetime, as it is also depending
upon family buying patterns.
Life-cycle stages
According to the usability of medicated soaps our target market segment will be the Bachelor
stage, and newly married couples.
Purchasing power - According to this characteristic we have divided our market in four basic
segments.
Class does play a part in the acceptance of such products in your life. People from the upper
class and upper middle class would be ready to buy our soap because it is not acceptable to
people with a low income to indulge on such luxuries as medicated soap. But with our pricing
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strategies we will target the second group i.e. older housing of intermediate status by providing
the product to them at the price they really want.
Has this ever happened to you? You've been in the woods for the last twelve hours tromping through
the mud and the brush. You're hot and sweaty and in need of a clean up, and you want to pamper
yourself with something nice smelling, nice to look at and which would do the job efficiently. It is just
this kind of situation that calls for Crystal, the beautiful bar of medicated soap, which smells delicious,
which comes up with a perfect solution for every personality.
Kids
Teenagers
People conscious about their skin
People troubled by acne
People wanting a trustable soap for their skin
People troubled by too many harmful
chemicals in the products they use
People looking for a fun soap which would
brighten their day
People who want nice smelling medicated
soaps
This product is basically targeted at kids and teenagers but people in the entire household can use it.
People who are afraid to use medicated soaps because of the chemicals present in them would feel
pretty comfortable with the
friendly attire of Crystal. It's also a great product for those who have to use a medicated soap because
they have blemishes, acne or blackheads, they would treat their unfriendly problems with a soap which
looks friendly.
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The ingredients in Crystal undertake a cleansing action that enhances your skins natural beauty and
maintains its natural moisture. Thus the bar of soap is the comfortable, convenient and safe way of
getting your skin clean and protected in a fun different.
PRICE
PRICING STRATEGY
We will use the price skimming strategy. The practice of price skimming involves charging a relatively
high price for a short time where a new, innovative, or much-improved product is launched onto a
market. The objective is to skim off customers who are willing to pay more to have the product
sooner; prices are lowered later when demand from the early adopters falls. The main objective of
employing a price-skimming strategy is, therefore, to benefit from high short-term profits, due to the
newness of the product, and from effective market segmentation.
ADVANTAGES
A highly innovative product will be launched; research and development costs are high,
as are the costs of introducing the product to the market via promotion, advertising etc.
In this case, the practice of price-skimming allows for some return on the set-up costs
Charging initial high prices will allow the firm the luxury of reducing them when the threat of
competition arrives. By contrast, a lower initial price would be difficult to increase without
risking the loss of sales volume.
PRODUCT PRICE
One of the most important decisions in marketing is price. This is because price is believed to have
impact on sales volumes. If the price is too high and the market is competitive, sales may be
correspondingly reduced. The main reason for the importance of price is that it is one of the main
variables that determine the profit. The profit per unit is equal to the price less the total cost of
producing that unit
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Profit = Price - Cost
The retailed price computed for Zephyr Care the soap is Rs 40.05. These computations are based on
the market study, consultancy from the retailers and the suppliers.
In Rupees
Packaging 14,000.00
1000
Retailers Commission 10 %
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PLACEMENT
DISTRIBUTION CHANNELS
The 'distribution system' refers to the entire marketing process, and not just the physical product
distribution.
It is a set of interdependent groups and individuals concerned with transferring specific goods or
services from the original producer or supplier to the final user or consumer.
Distribution channels are essentially sets of relationships where the parties involved have to:
The most effective distribution channels are those where the distributor's interests are made to
coincide with the producer's interests. Before any commitment is made, the producer needs to be
certain of the distributor's business aims, attitudes and customer franchise.
It pays to remember that your distributors are customers too, and have the option to buy
elsewhere. Distributors may take on some or all of the tasks involved in getting goods or services
from the producer's door to the consumers threshold. Transferring part of the companys image
to the distributor implies that decisions taken by the middleman must be reviewed and should be
of a long-term nature.
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Retailers
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POSITIONING
Positioning is undoubtedly one of the simplest and most useful tools to marketers. After
segmenting a market and then targeting a consumer, you would proceed to position a product
within that market.
Positioning is all about 'perception'. As perception differs from person to person, so do the
results of the positioning map e.g. what you perceive as quality, value for money, etc, is different
to my perception. However, there will be similarities.
Products or services are 'mapped' together on a 'positioning map'. This allows them to be
compared and contrasted in relation to each other. This is the main strength of this tool.
Marketers decide upon a competitive position which enables them to distinguish their own
products from the offerings of their competition (hence the term 'positioning strategy').
The term 'positioning' refers to the consumer's perception of a product or service in relation to its
competitors. You need to ask yourself, what is the position of the product in the mind of the
consumer?
A. Currently our company is one of the leading pharmaceutical companies and any product we
launch will automatically have medicated attached to it because thats what we do basically.
Thus we will not try to tell our consumers what they already know but would stress about the
fact that our soap is satisfying to our customers.
A. We will tell them what they do not know about us. We will tell them that our soap is not just
medicated, but its also fun to look at, good to smell and when you use it you get the added
benefit of crystal clear skin along with all these qualities.
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3. Whom you have to defeat to own the position you want.
A. We have to compete with companies who make medicated soaps and medicated face washes
because our bar has the qualities of a face wash in it. The companies who make beauty soaps will
also be tough competition because people will need to be convinced to use medicated soaps
instead of regular everyday soap products. Other medicated soaps manufacturers who have been
in the market before us.
A. Yes we certainly do have the resources available. We would use a large budget to launch this
soap as this is a perfect opportunity for gaining access in the segments of the market not ventured
into before; this would in turn increase our market share.
A. Definitely. As no venture, guarantees instant success no matter how good the idea is and how
perfectly you implement it. You always encounter some setbacks on the road to acceptance and
Zephyr Care Company is ready to face those challenges for whatever time it is necessary.
A. Yes definitely, we have identified a unique positioning strategy from which to launch our soap, since
its a new position for a medicated soap people might take time to accept it and Zephyr Care Company
would devise its plans and strategies accordingly.
This involves whether with the new strategy the company is facilitating the employee or not. The
suppliers will co operates with you and will provide you with raw material at right tome or not. In this
there should be coordination between different departments. and this internal risk is very low because
Stifle is working for many years and up till now its not having any such problem.
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PEST ANALYSIS
POLITICAL ANALYSIS
Politically there is no much of a problem for the ZEPHYR CARE and will create an impact that will not
affect our product
ECONOMIC ENVIRONMENT:
Basically it refers to factors affecting the buying power of the consumers. In order to launch our product the
Zephyr Care Company was well aware of the fact that if they set the price of there product higher than there
competitors already in the market then it wont affect our product since Zephyr Care soap is for teenagers in
need of getting rid of the hormonal problems at there age. Since our product is going to be the very first
product having multi tasks to perform it wont have any problems with its competitor soaps. Its soap for the
teenagers and therefore the price is going to be set not much higher but a bit higher than a normal soap. The
risk factor remains that in the near future competitors will try to get to know this urge for teenagers to get
free of acne problems and thus not currently do we feel will we have any economic problem. We have the
resources to launch a product and we believe P&G being a worldwide successful company does not have any
economic problem.
SOCIO-CULTURAL
The social environment of our country does not change so quickly. It takes ages upon ages to alter the
culture of any country and Pakistan is no exception. We are influenced a lot by the television and it plays
quite a vital role in many peoples lives; most of us tune in everyday for our favourite shows and it is like
an addiction which cannot be cured. It is a vicious never-ending cycle because these are the people
which buy the products they fall in love with over the satellite. It is strongly imbedded in our culture to
want a beautiful skin, and the definition of beautiful skin has remained the same throughout the ages_
beautiful means clear, crystal clear. Thus we are sure of the fact that we are not in the danger of any
threat concerning a radical social or cultural change in Pakistan thus our product would be accepted and
used for a very long time to come.
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TECHNOLOGY
The enormous molecular diversity that nature offers is unmatched by other synthetically derived
compound libraries. Hence, the Our Company focus in its drug discovery program is primarily
targeted on natural product chemistry.
PROJECT PLANNING
Skunk work
Rugby relay approach
Cross functioning
Rugby Relay Approach: we are using the rugby relay approach because in which all the departments are
working together in generating and implementing the idea.
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PRODUCT PLANNING
MARKET SHARE
Market Share measures the proportion of the total market held by a business, product or brand.
The formula which we will follow for calculating Market Share is presented below
Market Share (%) = sales of the business, product or brand / total sales in the market
By measuring changes in Market we will compare our business directly against our competitors,
which will allow us to judge more accurately the success or failure of the businesses marketing
strategies
Lux 40% 1 80
Safeguard 10% 3 78
Capri 5% 6 72
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COMPETITOR ANALYSIS
10%
5%
10% 40%
15%
20%
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PACKAGING
Nothing beats an external appearance that says "inside this package is a person as healthy and
We have chosen a simple packaging for this product yet attractive. A packaging should be able to turn
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PROMOTION
Zephyr promotes its products in a variety of ways. Zephyr Care will be promoted by using the
mediums of television, newspaper and radio. Zephyr Cares advertising depends upon the target
market i.e. Zephyr Care focuses on teenagers which is why the main focus of advertisements
would undoubtedly be teenagers. Teenagers with wonderful skin shall model for our product in
order to attract the teenage community. A promotion can only be successful if it relates directly
to the target market. It is thus imperative for us to use young teenagers who have clear acne free
skins to help us launch our product by working for our advertisements. Billboards outside
schools, colleges, universities, net cafs and even the tuition centers shall be a good promotional
strategy
MARKETING:
After developing our product we did its test marketing and gave the sample products to our
employees to know its results. We also did test marketing outside the schools, collages, and
universities. Result was positive and our product is ready for entering in the market.
SALES FORECASTING
Sales forecasting is the process of organizing and analyzing information in a way that makes it possible
to estimate what your sales will be.
In order to live in this world of cutthroat competition, everyone tries to work really hard and with full
commitment day and night. As, life is becoming more and more busy so everyone finds it very difficult to
get some time from the very busy schedules for themselves. Our product Zephyr Care is a product,
which is very different from the products being provided by the existing producers of soap. Either they
focus entirely on a target market of people in need of dry faces or entirely on oily. Zephyr Care on the
contrary is providing dual benefits at the same time. It erases all problems of teenagers having problems
of acne and dark marks on the skin.
Given the need of this product, we used qualitative methods to find out how much revenue we would
generate from the introduction of satisfaction. The primary methods used include:
These methods showed that we would generate considerable revenue, since this is a new product in
Pakistan, it does not have any direct competition, and there is a great need of it among the consumers
in the niche market we are going to target.
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CONCLUSION
Zephyr Cares new product Zephyr Care will definitely create a great impact in the
environment. The price our soap is low but high quality as compared to the competitors
because we use latest technology and efficient method to production this soap.
We have a good distribution channels so we deliver our product to the customers writhen a
second. So our soap easy available every shops but other soaps are difficult to find in every
shops. We produce our product according to the customer will and tastes.
Zephyr Care is a liquid soap, which transports you by the sea and leaves your skin fresh. It also
gives teenagers finally a chance to get rid of their acne problems and have a clear fresh skin
cheaply by not a face wash, not a cream but by liquid soap.
Due to these qualities the people buy our soap more as compare to our competitors.
So our company earning a reasonable profit through to Zephyr soap
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