A REPORT ORGANISATION STUDY, SYSTEM STUDY AND DESIGN

CARRIED OUT AT
WIN SUZUKI PVT. LTD., NAGERCOIL

Organisational Study Report Submitted To

Scott Christian College (Autonomous)
for partial fulfillment of the requirements
for the Award of Degree of
Bachelor of Bussiness Administration

BY
S. BLESSINGH
(REG NO:1400664)
UNDER THE SUPERVISION OF
Dr. G. JONES GREEN

DEPARTMENT

OF

BUSSINESS

ADMINISTRATION

SCOTT CHRISTIAN COLLEGE(autonomous)

Nagercoil-629003
NOVEMBER-2016

I.AachisRishidev,
1

III BBA,
Scott Christian college (AUTONOMOUS),
Nagercoil- 3.

DECLARATION
I hereby declare that this project report titled as ORGANISATIONAL STUDY
done at WIN NISSAN MOTORS, has been submitted by me for the partial
fulfillment of the degree of Bachelor of Business Administration, under the
guidance and supervision of Dr.Herald M. Dhas(Assistant Professor, Head of the
Department of Business Administration, Scott Christian College, Nagercoil), and
has not been submitted for the award of any Degree, Diploma, Associate
Fellowship of any University or Institution.

Place :Nagercoil

I.AachisRishidev

Date:

Dr. Herald M. Dhas,

Head of the Department of Business Administration,
Scott Christian College (Autonomous),
Nagercoil 3.

CERTIFICATE

This report on Organizational Study, carried out at WIN CARS PIVATE

LIMITED submitted for the award of the degree of Bachelor of Business
Administration of Scott Christian College (Autonomous) is a record of
bonafiedtraining done by him and it has not been submitted for the award of any
Degree, Diploma, and Associate Fellowship of any University or Institution.

Place: Nagercoil
Date:

Dr. Herald M. Dhas,

Head of the Department

External Examiner

___________________

ACKNOWLEDGEMENT

thank

the

lord

almighty

who

blessed

with

wonderful

faculties,friends and family whose love and encouragement have

given new significance to my every accomplishment
I thank all my staff of the department of business administration
for their valuable advice and pleasing co-ordination throughout
my course
I express my sincere thanks with love to my parents who were
ardent cheerleaders and supporters throughout this training
.their dedication show in many subtle way and were indeed
instrumental in achieving the final outcome
Thanks also go to all my friends wha supported my aspirations
with

real

encouragement

and

for

their

comments

and

suggestions in each and every phase of my project

CONTENTS

CHAPTER
1

CONTENTS
1.1

Industry Profile

(7 - 14)

1.2

Company Profile

1.3

Product Profile

1.4

Service Profile

2.1

Functional Areas

2.2

Production Department

2.3

Marketing Management

2.4

Human Resource Department

2.5

Finance Department

3.1

Information System Planning

3.2

Identification Of Need For Information System

3.3

System Analysis

3.4

System Design

3.5

System Requirements

3.6

System Maintenance

3.7

Conclusion

(16 - 22)

(24 - 38)

CHAPTER 1
OVERVIEW OF INDUSTRY, COMPANY & SERVICE POFILE

1.1INDUSTRY PROFILE

1.1.1 INTRODUCTION
The Indian auto industry is one of the largest in the world. The industry
accounts for 7.1 per cent of the country's Gross Domestic Product (GDP). The
Two Wheelers segment with 81 per cent market share is the leader of the
Indian Automobile market owing to a growing middle class and a young
population. Moreover, the growing interest of the companies in exploring the
rural markets further aided the growth of the sector. The overall Passenger
Vehicle (PV) segment has 13 per cent market share.
India is also a prominent auto exporter and has strong export growth
expectations for the near future. In April-January 2016, exports of Commercial
Vehicles registered a growth of 18.36 per cent over April-January 2015. In
addition, several initiatives by the Government of India and the major
automobile players in the Indian market are expected to make India a leader
in the Two Wheeler (2W) and Four Wheeler (4W) market in the world by 2020.

1.1.2 ABOUT AUTOMOTIVE INDUSTRY

The automotive industry is a wide range of companies and organizations involved in
the design, development, manufacturing, marketing and selling of motor vehicles, some of them
are called automakers. It is one of the world's most important economic sectors by revenue. The
automotive industry does not include
Industries dedicated to the maintenance of automobiles following delivery to the end-user, such
as automobile repair shops and motor fuel filling stations.
Around the world, there were about 806 million cars and light trucks on the road in 2007,
consuming over 980 billion liters (980,000,000 m3) of gasoline and diesel fuel yearly. The
automobile is a primary mode of transportation for many developed economies. The Detroit
branch of Boston Consulting Group predicts that, by 2014, one-third of world demand will be in
the four BRIC markets (Brazil, Russia, India and China). Meanwhile, in the developed
countries, the automotive industry has slowed down. It is also expected that this trend will
7

continue, especially as the younger generations of people (in highly urbanized countries) no
longer want to own a car anymore, and prefer other modes of transport. Other potentially
powerful automotive markets are Iran and Indonesia. Emerging auto markets already buy more
cars than established markets. According to a J.D. Power study, emerging markets accounted for
51 percent of the global light-vehicle sales in 2010. The study, performed in 2010 expected this
trend to accelerate. However, more recent reports (2012) confirmed the opposite; namely that
the automotive industry was slowing down even in BRIC countries. In the United States,
vehicle sales peaked in 2000, at 17.8 million units.

1.2 COMPANY PROFILE

1.2.1 WIN NISSAN HISTORY
Win Nissan, founded in 2014, was first of the many Automobile Businesses of the Win Group. It
was one of the dealers for Win car pvt Ltd and has gone ahead to take up the dealership for suzuki
Motorcycle and scooters. Now, Win Nissan Sales and Services Pvt Ltd prides itself in its latest
addition, Nissan, another of Japanese wonders, was established in 1933 in Yokohama. It is one of
the major automobile manufacturing companies. Today Nissan manufactures in 20 locations
worldwide and has a presence in 160 countries. In India, production started in July 2010 at
Chennai plant and Win Nissan brings it to Nagercoil. Win Nissan. With Win group acquiring the
dealership of Nissan, the transportation sector in India is all set to reach the next level. Nissan is
known the world-over for its quality and beauty. Win Nissan showroom on Medical College
Road, Nagercoil show cases four automobile models: Datusun Go, DATSUN GO+, Sunny,
Micra, Terrano and Evalia. With Win unquestionable expertise in the automobile sector, Nissan is
sure to provide absolute value for money and complete personal satisfaction.

Workers:
There are 37 employees are working in organization. But maximum employees are working in the
service department. They wont follow any basis for the break because they can utilize the
customer at the lunch time also

Vision:
We wish to sell almost all the products of the Nissan four wheelers .Our primary objective is to
become a distinctive dealer among all over the state level . Sustain WIN NISSAN positions one of
the kanyakumari district. Enrich the quality by offering the products and service that meet the
essential needs of the customer.

1.3PRODUCT PROFILE
Selling varieties of two wheelers are as follows:
MICRA ACTIVE

SAFETY

The Nissan Safety Shield technologies are a comprehensive approach to safety that guides the
development of every vehicle we make. With this in mind, the Nissan Micra is equipped with a
host of safety features and technologies which help provide enhanced protection while driving.

DRIVER + PASSENGER AIRBAGS

The Micra offers standard drivers side and available front-passenger SRS (Supplemental
Restraint System) airbags that deploys automatically and help minimize the risk of injury in the
event of a frontal impact.

XTRONIC CVT AUTOMATIC WITH OVERDRIVE BUTTON

Get the smooth drive you always wanted in your daily dive with the CVT for the first time in the segment.

SPACE
Discover generous legroom and headroom and a boot space of 251 liters. A comfortable interior
and clever, versatile storage spaces ensure your car will stay tidy and organized.

INTERNALLY-ADJUSTABLE SIDE MIRRORS

Always keep a keen eye on whats behind you. Easily adjust the side mirrors from the comfort of
the cabin, even when its pouring rain.

TILT STEERING
The tilt steering wheel of the Micra Active can be adjusted to comfortably fit your driving
position. Also, easily access controls for head lamps and wipers which are conveniently locate
within fingertips reach.

SPORTY BUMPER
Sculpted lines run down the bonnet enhancing the aerodynamic and sporty bumper and front air
intakes. Its a bold statement of the fun and freedom in the Micra Active.

FOLLOW ME LIGHTS
Micra Active keeps you safe even when the drive is done, with follow me lights that remain on
while you lock up and walk away.
10

NEW SUNNY

AN INTERIOR WHERE EVERY SEAT IS FIRST CLASS

Unwavering attention to detail creates a luxurious experience for everyone. Plenty of space, with
generous rear leg and head room, premium textures, and a focus on personalized comfort, ignite
your love for long drives

ADVANCED TECHNOLOGY
Thanks to Intelligent Key and Push Button Start, the days of looking for your keys are
history. With your keys in your pocket or bag, simply press the start button and the Sunny
11

activates the engine and vehicle systems, so you can get right to enjoying the impressive
array of convenience and entertainment features.
PREMIUM AMENITIES
Slide into the comfortable cabin and be surrounded by premium features. Dial up the perfect
temperature on the Automatic Climate Control, and take in the contemporary style of

CONNECTIVITY
From the moment you enter the Sunny, advanced technologies like Bluetooth hand-free phone
system and streaming audio allow you to answer calls and listen to music without taking out your
smartphone. Thats convenience that proves your phone isnt the only smart device.

CONVENIENCES
With interior conveniences, such as driver instrument cluster and features like tachometer, driver
seatbelt warning indicator and door ajar indicator, life will become much easier with each mile
travelled.

CENTER CONSOLE AUDIO SYSTEM

The audio system in the Micra Active features AM/FM radio, CD player and auxiliary and
USB inputs to plug in your favorite personal music device. Endless entertainment options
right at arms reach.

FRONT AND REAR SPEAKERS

With true stereo sound from front and rear speakers, you can fill the cabin with the rich sound
of your favorite music. Every drive can be transformed into a personal concert.
Comfort, convenience, entertainment
12

Terrano (suv)

13

STYLE IGNITED
Experience a true SUV in the Nissan Terrano. Matching the rugged performance you expect
with the premium comfort you deserve, the Terrano ignites your quest for adventure. Versatile
and capable, the Terrano has a go anywhere attitude that is ready for action.
PREMIUM COMFORT
Slip into the spacious interior and be dazzled by the vast array of premium features and comfort
amenities that youll appreciate with every drive
DESIGNED WITH PRECISION
The Terrano is a showcase of tasteful appointments and muscular good looks. They go handin-hand with capable handling, so you can stylishly navigate any situation.The Nissan Terrano
is a premium compact SUV that ignites your spirit of style. With its bold looks, sturdy build
and dynamic performance, the Terrano is engineered to dominate anything that comes its way.

1.4 Service Profile

Companys Service Industry
Being in the field for close to a decade, Kodai cars service industry got widened in due period.
As a service oriented organization Kodai cars has a enlarge vision about its future mission in the
industry with new achievements & goals.

Service Teams
Teams that provide various roles are divided and each team holds a specific responsibility
towards its services.
Customer Care Service Team
The customer care team is responsible for the one to one contact with the customer regarding any
sales & service. They do also take care of the customer queries & feedback from the customers
and forwarded to the higher officials for further clarifications

Marketing Team
14

This team handles the complete marketing structure of the organization. The marketing team is
headed by a chief person who controls the entire sales & service of the complete products and
who directly reports to the higher official of the organization.

Accounting Team
They maintain the complete accounting of the organization no matter whether its a profit or loss.
All the entire accounts holding responsibility are handled& the companys growth is identified
by this team.

Administration Service Team

This team includes the minor job handling employees along with the domestic helpers who
maintain a clean service to each of its customers.

CHAPTER 2
FUNCTIONAL AREAS
15

2.1 FUNCTIONAL AREAS

Administration Department
The Win Nissan administration department needs to deal with the paperwork related to running
the business. They will also work with the sales and purchasing departments to set up
relationships with customers and suppliers. Administration takes on the role of supporting
management in a secretarial role and act as personal assistants to senior managers.

Purchasing Department
The Win Nissan purchasing department is responsible for buying materials, good and service
needed to run a business. For example manufacturing will send a list of materials needed to
make the product that the company sells. The purchasing department is responsible for
communicating with external companies supplying the goods and services to ensure they can
deliver the product and services on time based on the needs of the departments within the
company. Purchasing also need to communicate with the Administration department to ensure
16

that they have the stationary and computing equipment needed to run the organizational side of
the business.

Sales Department
The sales department will take orders from the companys customers and communicate the
information to the manufacturing department about what needs to be made for the customer. If
the business has an ongoing production line then sales will need to communicate with
manufacturing to make sure the products are available to ship to the customer at the requested
date.

Finance Department
The finance department will need to make quick decisions based on the sales and purchasing of
producing the item. If the cost of manufacturing is too high means then the company will need
to communicate with manufacturing to cut production costs. This might be working with the
purchasingdepartment to make sure that the maximum price that they pay fora certainraw
material is never higher than a fixed amount. They might also tell manufacturing that all
machines need to be switch off when not in use.

2.1.1Functional Area Representation

17

2.2 PRODUCTION DEPARTMENT

In a manufacturing company the production function may be split into five sub-functions:

Production & Planning

Theproduction and planning department will targets for each section of the production process.
The quantity and quality of products coming off a production line will be closely watched. In
businesses focusing on lean production, quality will be monitoredby all employees at every
stageof production, rather than at the end as is the case for businesses using a quality control
approach.

Purchasing

18

Thepurchasing department will be responsible for providing the materials, components and
equipment required to keep the production process running smoothly.

Storing
This department isresponsible for stocking all the necessary tools, spares, raw materials and
equipment required to service the manufacturing process

Working
Theworks department will be concerned with the manufacture of products. This will include the
maintenance of the production line and other necessary repairs. The works department may also
have responsibility for quality control and inspection.

Quality Management
Car plants like Nissan build quality into every stage of the production process. Every employee
is expected to take responsibility for managing quality issues in order to make sure that waste is
minimized and quality maximized.

2.3 MARKETING DEPARTMENT

2.3.1 Strategy
The roles assumed by the Win Nissan members of sales and marketing team depend on the
products you offer in the markets. Once sales and marketing team members know which market
segment they represent, they have to make sure that the team marketing strategy addresses the
needs of their segment. Each team member is responsible for sales in her area, and the common
strategy has to include facets that address any particular needs. The role of a team member in
developing marketing strategy is that of the needs of the target market for which he is
responsible.
19

2.3.2Marketing Plan
Team member is responsible for implementing a corresponding marketing plan for the areas of
his responsibility. In each case, the responsibilities of the marketing manager include ensuring
overall cohesion to prevent inconsistent pricing among the market. The team has to work
together to preserve the overall company image while meeting the requirements of each
market segment to the maximum extent possible.

2.3.3 Outcomes
Team member taking responsibility for achieving the targets for his market segment. When a
team member does not meet objectives for a particular segment, the role of other team
members is to offer support to help improve performance. While each team member takes
responsibility for his work, an effective team defines success as the meeting of all team
targets.

2.4 HUMAN RESOURCE DEPARTMENT

20

2.4.1 Recruitment
Recruitment refers to the overall process of attracting, selecting and appointing suitable
candidates for jobs (either permanent or temporary) within an organization. Recruitment can
also refer to processes involved in choosing individuals for unpaid positions, such as voluntary
roles or unpaid trainee roles.

2.4.2 Safety
Workplace safety is an important factor. Under the Occupational Safety and Health Act of
1970, employers have an obligation to provide a safe working environment for employees.
One of the main functions of HR is to support workplace safety training and maintain federally
mandated logs for workplace injury and fatality reporting

2.4.3 Employee Relations

The employee and labor relations functions of HR may be combined and handled by one
specialist or be entirely separate functions managed by two HR specialists with specific
expertise in each area. Employee relations, is the HR discipline concerned with strengthening
the employer-employee relationship through measuring job satisfaction, employee engagement
and resolving workplace conflict.

2.4.4Compliance
Compliance with labor and employment laws is a critical HR function. HR staff must be aware
of federal and state employment laws such as Title VII of the Civil Rights Act, the Fair Labor
Standards Act, the National Labor Relations Act and many other rules and regulations.

21

2.4.5 Training and Development

Human resource management regards training and development as a function concerned with
organizational activity aimed at bettering the job performance of individuals and groups in
organizational settings.Many HR departments also provide leadership training and
professional development. Leadership training may be required of newly hired and promoted
supervisors and managers on topics such as performance management and how to handle
employee relations matters at the department level.

2.5 FINANCE DEPARTMENT

The activities expected from a Win Nissan finance department cover a wide range from basic
bookkeeping to providing information to assisting managers in making strategic decisions. At
the base level, this finance department will be responsible for all the day to day transactional
accounting for the business.
The finance department is also responsible for management of the organizations cashflow and
ensuring there are enough funds available to meet the day to day payments. This area also
encompasses the credit and collections policies for the companys customers, to ensure the
organization is paid on time, and that there is a payment policy for the companys suppliers
Where there are cash needs beyond the day to day working capital, the finance department is
responsible for advising and sourcing longer term financing. With the must-dos taken care of,
the finance department can now start to contribute to the management and improvement of the
operations by measuring and reporting regularly on key numbers crucial to the success of the
organization. Management accounting information is information that managers can use to
monitor the operations and decide where further attention may be required
This Win nissan finance department should be called upon to provide information to assist
managers in making key strategic decisions.The finance department can often contribute an
objective perspective based on special financial assessment techniques.

22

CHAPTER 3
INFORMATION SYSTEM

23

3.1 INFORMATION SYSTEM PLANNING

The four stages IS planning model, besides providing insight into the planning process, reduces
confusion about the selection of competing planning methodologies.

Strategic Planning
In this planning stage, objectives, goals and strategies are compared with the objectives, goals and
strategies of the organization. The following techniques are used:
Derivation from the organizational plan
The strategic information system grid
Strategic fit with organizational culture
Strategy set transformation

Information Requirements Analysis

This stage deals with the current and future needs for IS to support decision-making and
operations of the organization. To undertake information requirement analysis, the following
steps are followed
Define underlying organizational requirements
Develop sub-system matrix
Define and evaluate information requirements for organizational sub-systems

Resource Allocation
24

After identification of the need for information system applications for entire organization, the
next phase is allocation of resources.

Project Planning
The last stage of four-stage model of MIS planning is project planning which provides an overall
framework for system development planning, scheduling and controlling. A wide variety of tools
of project management are available, which include milestones, critical path method (CPM) and
Gantt Charts.

3.1.1 Information System Planning

25

3.2 IDENTIFICATION OF NEED FOR INFORMATION SYSTEM

3.2.1 Strategies for Determining Information Requirements
Asking
Deriving from an existing information system
Synthesizing from characteristics of the utilizing system

26

 Discovering from experimentation with an involving information

3.2.2 Strategies for Determining Data Requirements

1. Identify elements in the development process utilizing system:
Information systems or applications
Users
Analysts
2. Identify process uncertainties:
Existence and availability of a set of usable requirements
Ability of users to specify requirements
Ability of analysts to elicit and evaluate requirements
3. Evaluate the effects of elements in the development process over process uncertainties
4. Evaluate the combined effects of the process uncertainties on overall requirements uncertainty
5. Select a primary strategy for requirements determination based on the overall requirements
uncertainty

The following list summarizes the five main uses of information by businesses and other
organizations:

Planning

27

At the planning stage, information is the most important ingredient in decision making.
Information at planning stage includes that of business resources, assets, liabilities, plants and
machineries, properties, suppliers, customers, competitors, market and market dynamics, fiscal
policy changes of the Government, emergingtechnologies, etc.

Recording
Business processing these days involves recording information about each transaction or event.
This information collected, stored and updated regularly at the operational level.

Controlling
A business need to set up an information filter, so that only filtered data is presented to the
middle and top management. This ensures efficiency at the operational level and effectiveness at
the tactical and strategic level.

Measuring
A business measures its performance metrics by collecting and analyzing sales data, cost of
manufacturing, and profit earned.

Decision-making
MIS is primarily concerned with managerial decision-making, theory of organizational behavior,
and underlying human behavior in organizational context. Decision-making information
includes the socio-economic impact of competition, globalization, democratization, and the
effects of all these factors on an organizational structure.

3.3 SYSTEM ANALYSIS

Systems analysis is the process of observing systems for troubleshooting
or development purposes. It is applied to information technology, where computer-based
systems require defined analysis according to their makeup and design.

3.3.1 The Capabilities ofthe New Computer Information System.

28

Functional requirements include the necessary hardware and software configurations along with
the appropriate human resources. Specific functional requirements often include the following:

User Interface Requirements

The input and output needs of the user that must be provided for by the new computer
information system. These needs include layouts and definitions of input and output, volume,
frequency, origination of input, and destination for reports.

Processing Requirements
The activities required for converting input into output, including calculations, decision rules,
database operations, and other processing operations. In addition, requirements concerning
capacity, throughput, turnaround time, response time, and the system's availability time are
established.

Storage Requirements
The organization, content, and size of databases, and types and frequency of updates and
inquiries. Furthermore, backup procedures and the length of time and rationale for retention of
backups are delineated.

Control Requirements
The accuracy,validity, security, and adaptability requirements for the system's input, processing,
output, anddatabases. Crash recovery and auditingrequirements of the organization are further
specified in this stage.

SYSTEM ANALYSIS AND DESIGN

29

3.3.2 Representation

30

3.3.3 Costs, Efficiency & Flexibility

When a system analysis is properly performed, it makes certain that the correct path is taken
with regards to applications and it helps to minimize errors which reduce future IT requirements
for fixing problems. If the above process is performed properly, it will not only save the
company money up front but ensures that the right application path is being taken the 1st time,
growth and business charge considerations have been accounted to accommodate future plans,
and errors are kept to a minimum thereby mitigating future IT overhaul requirements.

3.3.4 Better Management; Better controls

System analysis allows for better management through changing the software to suit any
business changes, this means that the final product will be totally controllable. If changes or
31

enhancements are required, the requirement of rewriting the whole software will be removed,
which is normally costly.

3.3.5 Risks
Through the process potential threats are identified. A risk assessment is carried out to evaluate
all the negative impacts on the processes. After deeply considering this, a comparison of the risk
is made against the related benefits and a decision is taken accordingly.

3.3.6 Quality
The quality of the systems is ensured through the checking of the system constantly through
system analysis.

3.3.7System Development Life-cycle Representation

3.4 SYSTEM DESIGN

3.4.1 Definition
In acquisition-oriented systems engineering, a top-level system design represents the envisioned
implementation of a system in sufficient detail to support credible projections of cost, schedule,
32

performance, evolution, and risk. A top-level system design can be used to assess system
feasibility at the outset of a program, as a basis for performing analyses of alternatives, and as a
tool to help finalize requirements and budgets prior to a system development contract
solicitation. When developed with careful consideration of its purpose, the top-level system
design becomes the program's early technical baseline for acquisition planning activities.

3.4.2 Roles & Responsibilities

During initial capability planning activities, the MITRE systems engineer (SE) is often involved
in establishing a sound program baseline, which includes an understanding of the system
operational requirements, the system design concept, the architecture, the technical
requirements, and the associated program cost and schedule. In these situations, a MITRE SE is
expected to:
Understand the purpose and role of top-level system design in the acquisition process.
Understand how and when a top-level system design should be undertaken.
Understand the associated benefits and risks.
Identify and engage subject matter experts (SMEs) with core technical skills appropriate
for developing the top-level system design.
Apply the top-level system design baseline and lessons learned from the design activity
in program acquisition planning activities.

3.5 SYSTEM REQUIREMENTS

3.5.1 Hardware Requirements:
Database Server
Application Server
Application desktop

3.5.2 Software Requirements:

33

 Database Software(Oracle/SQL server)

Application development software(Microsoft.Net/Java)
Microsoft Office products

3.5.3 Architecture
All computer operating systems are designed for a particular computer architecture. Most
software applications are limited to particular operating systems running on particular
architectures. Although architecture-independent operating systems and applications exist, most
need to be recompiled to run on a new architecture. See also a list of common operating
systems and their supporting architectures.

3.5.4 Processing Power

The power of the central processing unit (CPU) is a fundamental system requirement for any
software. Most software running on x86architecture define processing power as the model and
the clock speed of the CPU. Many other features of a CPU that influence its speed and power,
like bus speed, cache, and MIPS are often ignored. This definition of power is often erroneous,
as AMD Athlon and Intel Pentium CPUs at similar clock speed often have different throughput
speeds.

3.5.5 Memory
All software, when run, resides in the random access memory (RAM) of a computer. Memory
requirements are defined after considering demands of the application, operating system,
supporting software and files, and other running processes. Optimal performance of other
unrelated software running on a multi-tasking computer system is also considered when
defining this requirement.

3.5.6 Secondary Storage

34

Hard-disk requirements vary, depending on the size of software installation, temporary files
created and maintained while installing or running the software, and possible use of swap
space (if RAM is insufficient).

3.5.7 Display Adapter

Software requiring a better than average computer graphics display, like graphics editors and
high-end games, often define high-end display adapters in the system requirements.

Software Requirements
Software requirements deal with defining software resource requirements and prerequisites that
need to be installed on a computer to provide optimal functioning of an application. These
requirements or prerequisites are generally not included in the software installation package and
need to be installed separately before the software is installed.

Platform
A computing platform describes some sort of framework, either in hardware or software, which
allows software to run.[2] Typical platforms include a computer's architecture, operating system,
or programming languages and their runtime libraries.

SYSTEM MAINTENANCE
The results obtained from the evaluation process help the organization to determine whether
its information systems are effective and efficient or otherwise. The process of monitoring,
evaluating, and modifying of existing information systems to make required or desirable
improvements may be termed as System Maintenance.
System maintenance is an ongoing activity, which covers a wide variety of activities, including
removing program and design errors, updating documentation and test data and updating user
support. For the purpose of convenience, maintenance may be categorized into three classes,
namely:
Corrective
Adaptive
35

 Perfective

3.1.1 Corrective Maintenance

This type of maintenance implies removing errors in a program, which might have crept in the
system due to faulty design or wrong assumptions. Thus, in corrective maintenance, processing
or performance failures are repaired.

3.1.2 Adaptive Maintenance

In adaptive maintenance, program functions are changed to enable the information system to
satisfy the information needs of the user. This type of maintenance may become necessary
because of organizational changes which may include:
Change in the organizational procedures,
Change in organizational objectives, goals, policies, etc.
Change in forms,

3.1.3 Perfective Maintenance

Perfective maintenance means adding new programs or modifying the existing programs to
enhance the performance of the information system. This type of maintenance undertaken to
respond to users additional needs which may be due to the changes within or outside of the
organization. Outside changes are primarily environmental changes, which may in the absence
of system maintenance; render the information system ineffective and inefficient. These
environmental changes include:
Changes in governmental policies, laws, etc.,
Economic and competitive conditions
New technology

Cost Control

36

Controlling costs is an important objective, but is not entirely under the control of the
maintenance manager. The budget of the maintenance department is usually set by the company,
and the maintenance manager has to work with whatever is provided. For instance, a part
needed to maintain a certain piece of equipment might be available from more than one
supplier. The maintenance manager might have to decide between a less-expensive part that
may wear out more quickly, or a more reliable but less affordable part.

CONCLUSION:
Win Nissan (P) Ltd has established good network all over south Tamilnadu.
Solve the employees problems frequently
Company should take more promotional activities in which marketing plays acrucial role, it
can used to boost the sales figure
Training is being conducted for the entire staff especially for the salespersons
Win Nissan (P) Ltd has highly qualified and talented departmental heads that is specialized in
advanced field of mechanical design, system engineering,

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38