System Requirements for Microsoft Dynamics GP 2013

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System Requirements for Microsoft Dynamics GP 2013

Last Modified 12/27/2012
Posted 4/2/2012

This page lists the system requirements for Microsoft Dynamics GP 2013.

On this page:
Overview
Client Requirements
Server Recommendations: Customer Profile 1
Server Recommendations: Customer Profile 2
Server Recommendations: Customer Profile 3
Server Recommendations: Customer Profile 4
Remote Desktop Services Requirements
Additional Information
Support Information

Overview
This document contains the minimum client hardware requirements, server recommendations and Terminal Server minimum hardware requirements
supported by the Microsoft Dynamics GP Technical Support Team. The following server recommendations are not minimum server requirements.
The requirements and recommendations are based on experience with many different installations.Users may need to increase these requirements
due to environmental factors to achieve individual performance expectations.
Review each Customer Profile below to determine what profile best fits the user count, modules used and transaction volume for your environment.
Use that Customer Profile as a recommendation for your server hardware implementation.
Top

Client Requirements
Item

Requirements

32-bit

x64

Operating System

Microsoft Windows 8 Professional Edition

Microsoft Windows 8 Ultimate Edition
Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition

Microsoft Windows 8 Professional Edition

Microsoft Windows 8 Ultimate Edition
Microsoft Windows 7 Professional Edition
Microsoft Windows 7 Ultimate Edition

Processor

1 Dual Core or 1 Single Core Processor 2.6 GHz or

higher

1 Dual Core or 1 Single Core Processor 2.6 GHz or higher

Available Hard Disk Space

2GB or more on the system root

2GB or more on the system root

Minimum Available RAM

2GB or more

2GB or more

Network Card

1GB Ethernet
Microsoft Office 2013 32bit & x64
Microsoft Office 2010 32bit & x64

Microsoft Office

NOTES:
1. Lync 2013 is currently not supported until the release of Microsoft Dynamics GP 2013 Service Pack 1.
2. If using Office x64, the server type in System Preferences (Microsoft Dynamics GP | Tools | System | Setup | System
Preferences) must be set to Exchange.
3. The Exchange server type only supports XPS and DOCX. PDF is not supported with the Exchange server type.
4. If using Office 32bit, the server type in System Preferences can either be MAPI or Exchange

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System Requirements for Microsoft Dynamics GP 2013

Internet Explorer

ODBC Driver

Page 2 of 10

Internet Explorer 10.0 - Desktop Mode Only

Internet Explorer 9.0
Internet Explorer 8.0
SQL Native Client 11.0
SQL Native Client 10.0
**NOTE: A 32bit ODBC DSN is required for Microsoft Dynamics GP 2013**

Adobe

Adobe X
Hardware Virtualization
Windows Server 2012 Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2008 Hyper-V

Virtual Environments
Supported (Optional)

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard.
Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2013:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Internet Explorer 7.0
e. Microsoft Office 2007
f. Microsoft SQL Server 2005 all editions
g. Windows SharePoint Services 3.0
h. Microsoft Office SharePoint Server 2007
i. Office Communicator 2007
2. A 32-bit ODBC DSN is required for Microsoft Dynamics GP 2013 on a 32-bit and x64 machine. Refer to KnowledgeBase Article 870416 for the
steps to setup a 32-bit ODBC DSN on an x64 machine.
3. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each
computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space
requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy
for Microsoft software running in non-Microsoft hardware virtualization software.
Top

Server Recommendations: Customer Profile 1

Item

Requirements

Customer Profile 1 Usage

Use only Financial Series modules

Have between 0-5 concurrent users for Microsoft SQL Server or for Microsoft SQL Server Express
Process fewer than 250 transactions per day
No web applications in use
Peer to Peer Environment
32-bit

x64

Microsoft SQL Server 2012 - Standard or Express Editions

Microsoft SQL Server 2008 R2 SP1 or later - Standard,
Workgroup or Express Editions
Microsoft SQL Server 2008 SP3 or later - Standard,
Workgroup or Express Editions

Microsoft SQL Server 2012 - Standard or Express Editions

Microsoft SQL Server 2008 R2 SP1 or later - Standard,
Workgroup or Express Editions
Microsoft SQL Server 2008 SP3 or later - Standard,
Workgroup or Express Editions

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System Requirements for Microsoft Dynamics GP 2013

Database Requirements

Operating System

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Supported Microsoft SQL Server Collation

1. Dictionary Order Case Insensitive - Sort Order 52
In the SQL Server Management Studio, right-click the SQL
Server Name and click Properties: Server Collation =
SQL_Latin1_General_CP1_CI_AS

Supported Microsoft SQL Server Collation

1. Dictionary Order Case Insensitive - Sort Order 52
In the SQL Server Management Studio, right-click the
SQL Server Name and click Properties: Server Collation =
SQL_Latin1_General_CP1_CI_AS

2. Binary - Sort Order 50

In the SQL Server Management Studio, right-click the SQL
Server Name and click Properties:
Server Collation = Latin1_General_BIN

2. Binary - Sort Order 50

In the SQL Server Management Studio, right-click the
SQL Server Name and click Properties: Server Collation =
Latin1_General_BIN

Microsoft Windows Small Business Server 2011 Standard

Edition with Premium Add-on
Microsoft Windows Server 2008 Standard Edition SP2 or
later
Microsoft Windows Small Business Server 2008 Premium
Edition SP2 or later

Microsoft Windows Server 2012 Essentials Edition or

Standard Edition
Microsoft Windows Small Business Server 2011 Standard
Edition with Premium Add-on
Microsoft Windows Server 2008 R2 Standard Edition SP1
or later
Microsoft Windows Server 2008 Standard Edition SP2 or
later
Microsoft Windows Small Business Server 2008 Premium
Edition SP2 or later

Processor

1 Dual Core or 2 Single Core Processors

1 Dual Core or 2 Single Core Processors

Minimum Available RAM

2 GB or more

2 GB or more

Network Card

1GB Ethernet
Hardware Virtualization
Windows Server 2012 Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2008 Hyper-V

Virtual Environments
Supported (Optional)

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard.
Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2013:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Internet Explorer 7.0
e. Microsoft Office 2007
f. Microsoft SQL Server 2005 all editions
g. Windows SharePoint Services 3.0
h. Microsoft Office SharePoint Server 2007
i. Office Communicator 2007
2. SQL Server 2012 is the only version of SQL Server supported on Windows Server 2012.
3. Microsoft SQL Server 2008 Express or Microsoft SQL Server 2012 Express can be installed on a non-server operating system, however it is
recommended to install on a server operating system.
4. Verify processors can be upgraded.
5. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each
computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space
requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy
for Microsoft software running in non-Microsoft hardware virtualization software.
Top

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System Requirements for Microsoft Dynamics GP 2013

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Server Recommendations: Customer Profile 2

Item

Requirements

Customer Profile 2 Usage

Use only Financial Series modules

Have between 0-20 concurrent users for Microsoft SQL Server or 0-10 concurrent users for Microsoft SQL Server
Express Use Report Writer, Crystal Reports, or Management Reporter
Process fewer then 1000 transactions per day
Import very little data
Dedicated server with Microsoft SQL Server only
Recommend a dedicated server with Microsoft SQL Server Express only

Database Requirements

32-bit

x64

Microsoft SQL Server 2012 - Standard or Express Editions

Microsoft SQL Server 2008 R2 SP1 or later - Standard,
Workgroup or Express Editions
Microsoft SQL Server 2008 SP3 or later - Standard, Workgroup
or Express Editions

Microsoft SQL Server 2012 - Standard or Express

Editions
Microsoft SQL Server 2008 R2 SP1 or later Standard, Workgroup or Express Editions
Microsoft SQL Server 2008 SP3 or later - Standard,
Workgroup or Express Editions

Supported Microsoft SQL Server Collation

1. Dictionary Order Case Insensitive - Sort Order 52
In the SQL Server Management Studio, right-click the SQL
Server Name and click Properties: Server Collation =
SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server Management Studio, right-click the SQL
Server Name and click Properties: Server Collation =
Latin1_General_BIN

Supported Microsoft SQL Server Collation

1. Dictionary Order Case Insensitive - Sort Order
52
In the SQL Server Management Studio, right-click
the SQL Server Name and click Properties: Server
Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server Management Studio, right-click
the SQL Server Name and click Properties: Server
Collation = Latin1_General_BIN

Operating System

Microsoft Windows Small Business Server 2011 Standard

Edition with Premium Add-on
Microsoft Windows Server 2008 Standard Edition SP2 or later
Microsoft Windows Small Business Server 2008 Premium
Edition SP2 or later

Microsoft Windows Server 2012 Essentials Edition or

Standard Edition
Microsoft Windows Small Business Server 2011
Standard Edition with Premium Add-on
Microsoft Windows Server 2008 R2 Standard Edition
SP1 or later
Microsoft Windows Server 2008 Standard Edition
SP2 or later
Microsoft Windows Small Business Server 2008
Premium Edition SP2 or later

Processor

1 Dual Core or 2 Single Core Processors

1 Dual Core or 2 Single Core Processors

Disk Configuration

RAID 1 for operating system and applications (2 disks)

RAID 5 for SQL database log and data files (4 disks)

RAID 1 for operating system and applications (2

disks)
RAID 5 for SQL database log and data files (4 disks)

Minimum Available RAM

2 GB or more

2 GB or more

Network Card

1GB Ethernet
Hardware Virtualization
Windows Server 2012 Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2008 Hyper-V

Virtual Environments
Supported (Optional)

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard.
Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm

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System Requirements for Microsoft Dynamics GP 2013

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NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2013:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Internet Explorer 7.0
e. Microsoft Office 2007
f. Microsoft SQL Server 2005 all editions
g. Windows SharePoint Services 3.0
h. Microsoft Office SharePoint Server 2007
i. Office Communicator 2007
2. SQL Server 2012 is the only version of SQL Server supported on Windows Server 2012.
3. Microsoft SQL 2008 Express and Microsoft SQL Server 2012 Express can be installed on a non-server operating system, however it is
recommended to install on a server operating system.
4. Verify processors can be upgraded.
5. Additional disks will improve Microsoft SQL Server performance.
6. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each
computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space
requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy
for Microsoft software running in non-Microsoft hardware virtualization software.
Top

Server Recommendations: Customer Profile 3

Item

Requirements

Customer Profile 3 Usage

Use Financials Series modules

Use Distribution Series modules moderately
Use Field Service Series modules
Use Manufacturing Series or Project Series modules moderately
Have between 20 and 60 concurrent users
Use Terminal Server
Use Report Writer, Crystal Reports or Management Reporter
Perform some online analytical processing (OLAP) cube generation
Using an import routine/eConnect/Integration Manager
Process between 1000 and 4000 transactions per day
-Originating in Sales (SOP and/or RM), Payables or General Ledger
Dedicated Microsoft SQL Server
32-bit
Microsoft SQL Server 2012 - Enterprise Edition or
Standard Edition
Microsoft SQL Server 2008 R2 SP1 or later - Enterprise
Edition or Standard Edition
Microsoft SQL Server 2008 SP3 or later - Enterprise
Edition or Standard Edition

Database Requirements

Supported Microsoft SQL Server Collation

1. Dictionary Order Case Insensitive - Sort Order
52
In the SQL Server Management Studio, right-click the
SQL Server Name and click Properties: Server
Collation = SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server Management Studio, right-click the
SQL Server Name and click Properties: Server
Collation = Latin1_General_BIN

x64
Microsoft SQL Server 2012 - Enterprise Edition or Standard
Edition
Microsoft SQL Server 2008 R2 SP1 or later - Enterprise
Edition or Standard Edition
Microsoft SQL Server 2008 SP3 or later - Enterprise Edition or
Standard Edition
Supported Microsoft SQL Server Collation
1. Dictionary Order Case Insensitive - Sort Order 52
In the SQL Server Management Studio, right-click the SQL
Server Name and click Properties: Server Collation =
SQL_Latin1_General_CP1_CI_AS
2. Binary - Sort Order 50
In the SQL Server Management Studio, right-click the SQL
Server Name and click Properties: Server Collation =
Latin1_General_BIN
Microsoft Windows Server 2012 Standard or Datacenter

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System Requirements for Microsoft Dynamics GP 2013

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Edition
Microsoft Windows Server 2008 R2 Enterprise Edition or
Standard Edition SP1 or later
Microsoft Windows Server 2008 SP2 or later - Enterprise
Edition or Standard Edition

Operating System

Microsoft Windows Server 2008 SP2 or later Enterprise Edition or Standard Edition

Processor

1 Dual Core or 2 Single Core Processors

1 Dual Core or 2 Single Core Processors

Disk Configuration

RAID 1 for operating system and applications (2 disks)

RAID 1 for SQL database log files (2 disks)
RAID 5 (4 disk minimum) or RAID 0+1 (8 disk
minimum) for SQL data files
RAID 1 for TempDB (2 disks) - optional, but
recommended
RAID 0 for SQL backups (full and log) (2 disks)

RAID 1 for operating system and applications (2 disks)

RAID 1 for SQL database log files (2 disks)
RAID 5 (4 disk minimum) or RAID 0+1 (8 disk minimum) for
SQL data files
RAID 1 for TempDB (2 disks) - optional, but recommended
RAID 0 for SQL backups (full and log) (2 disks)

Minimum Available RAM

4 GB or more

4 GB or more

Network Card

1GB Ethernet
Hardware Virtualization
Windows Server 2012 Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2008 Hyper-V

Virtual Environments
Supported (Optional)

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard.
Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2013:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Internet Explorer 7.0
e. Microsoft Office 2007
f. Microsoft SQL Server 2005 all editions
g. Windows SharePoint Services 3.0
h. Microsoft Office SharePoint Server 2007
i. Office Communicator 2007
2. SQL Server 2012 is the only version of SQL Server supported on Windows Server 2012.
3. Verify processors can be upgraded.
4. Additional disks will improve Microsoft SQL Server performance.
5. Verify switch is capable of handling network traffic.
6. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each
computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space
requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy
for Microsoft software running in non-Microsoft hardware virtualization software.
Top

Server Recommendations: Customer Profile 4

Item

Requirements

Customer Profile 4 Usage

Use Financials Series and Distribution Series modules extensively

Use Field Service Series, Manufacturing Series, and Project Series modules extensively
Have between 60 and 100 concurrent users
Use Terminal Server
Use Report Writer, Crystal Reports or Management Reporter extensively

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System Requirements for Microsoft Dynamics GP 2013

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Use an import routine extensively - eConnect

Process more than 4000 transactions per day-Originating in Sales (SOP and/or RM), Payables or General Ledger
Perform online analytical processing (OLAP) cube generation (to different machine)
Dedicated Microsoft SQL Server

Database Requirements

32-bit

x64

Microsoft SQL Server 2012 - Enterprise Edition or

Standard Edition
Microsoft SQL Server 2008 R2 SP1 or later - Enterprise
Edition or Standard Edition
Microsoft SQL Server 2008 SP3 or later - Enterprise Edition
or Standard Edition

Microsoft SQL Server 2012 - Enterprise Edition or

Standard Edition
Microsoft SQL Server 2008 R2 SP1 or later - Enterprise
Edition or Standard Edition
Microsoft SQL Server 2008 SP3 or later - Enterprise
Edition or Standard Edition

Supported Microsoft SQL Server Collation

1. Dictionary Order Case Insensitive - Sort Order 52
In the SQL Server Management Studio, right-click the SQL
Server Name and click Properties: Server Collation =
SQL_Latin1_General_CP1_CI_AS

Supported Microsoft SQL Server Collation

1. Dictionary Order Case Insensitive - Sort Order 52
In the SQL Server Management Studio, right-click the
SQL Server Name and click Properties: Server Collation =
SQL_Latin1_General_CP1_CI_AS

2. Binary - Sort Order 50

In the SQL Server Management Studio, right-click the SQL
Server Name and click Properties: Server Collation =
Latin1_General_BIN

2. Binary - Sort Order 50

In the SQL Server Management Studio, right-click the
SQL Server Name and click Properties: Server Collation =
Latin1_General_BIN
Microsoft Windows Server 2012 Datacenter Edition
Microsoft Windows Server 2008 R2 Enterprise Edition
SP1 or later
Microsoft Windows Server 2008 Enterprise Edition SP2 or
later

Operating System

Microsoft Windows Server 2008 Enterprise Edition SP2 or

later

Processor

2 Dual Core or 4 Single Core Processors

2 Dual Core or 4 Single Core Processors

Disk Configuration

RAID 1 for operating system and applications (2 disks)

RAID 1 for SQL database log files (2 disks)
RAID 1 for TempDB (2 disks)
RAID 0 for SQL backups (full and log) (2 disks)
RAID 0+1 for data files (8 disks or more)

RAID 1 for operating system and applications (2 disks)

RAID 1 for SQL database log files (2 disks)
RAID 1 for TempDB (2 disks)
RAID 0 for SQL backups (full and log) (2 disks)
RAID 0+1 for data files (8 disks or more)

Minimum Available RAM

8 GB or more

8 GB or more

Network Card

1GB Ethernet
Hardware Virtualization
Windows Server 2012 Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2008 Hyper-V

Virtual Environments
Supported (Optional)

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard.
Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2013:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Internet Explorer 7.0
e. Microsoft Office 2007
f. Microsoft SQL Server 2005 all editions
g. Windows SharePoint Services 3.0
h. Microsoft Office SharePoint Server 2007

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System Requirements for Microsoft Dynamics GP 2013

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i. Office Communicator 2007

2. SQL Server 2012 is the only version of SQL Server supported on Windows Server 2012.
3. Verify processors can be upgraded to 8 processors.
4. Additional disks will improve Microsoft SQL Server performance.
5. Verify switch is capable of handling network traffic.
6. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each
computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space
requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy
for Microsoft software running in non-Microsoft hardware virtualization software.
Top

Remote Desktop Services Requirements

Item

Requirements

32-bit

x64

Operating System

Microsoft Windows Server 2008 SP2 or later Enterprise Edition or Standard Edition

Microsoft Windows Server 2012 - Standard or Datacenter

Edition
Microsoft Windows Server 2008 R2 SP1 or later - Enterprise
Edition or Standard Edition
Microsoft Windows Server 2008 SP2 or later - Enterprise
Edition or Standard Edition

Citrix (Optional)

Citrix XenApp

Citrix XenApp

Processor

2 Dual Core or 4 Single Core Processors

2 Dual Core or 4 Single Core Processors

Disk Configuration

RAID 1 for operating system and applications (2 disks)

RAID 1 for operating system and applications (2 disks)

Minimum Available RAM

4 GB or more

4 GB or more

Network Card

1GB Ethernet

Users

15-20 users per Terminal Server

Hardware Virtualization
Windows Server 2008 Hyper-V
Windows Server 2008 R2 Hyper-V
Windows Server 2012 Hyper-V

Virtual Environments
Supported (Optional)

Software Virtualization
Microsoft Application Virtualization (App-V) 5.0
Microsoft Application Virtualization (App-V) 4.6
For additional Virtual Technology Support, click the link below to review the Virtualization Support Policy Wizard.
Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm

NOTES
1. The following are no longer supported with Microsoft Dynamics GP 2013:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Internet Explorer 7.0
e. Microsoft Office 2007
f. Microsoft SQL Server 2005 all editions
g. Windows SharePoint Services 3.0
h. Microsoft Office SharePoint Server 2007
i. Office Communicator 2007
2. It is recommended to have a dedicated Terminal Server/Citrix Server. There may be performance losses if Microsoft SQL Server is running on the
Terminal Server/Citrix Server. Therefore, it is highly recommended to have two separate servers. One server with Terminal Server and/or Citrix and

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System Requirements for Microsoft Dynamics GP 2013

Page 9 of 10

one server with Microsoft SQL Server.

3. If using Adobe, Adobe must be installed at the Terminal Server.
4. If using Lync for Unified Communications, a remote app for Lync must also be configured and copied to the client along with the Microsoft
Dynamics GP remote app. The Lync remote app must be launched first and then the Microsoft Dynamics GP remote app.
5. If accessing Citrix, the hardware and software must be supported according to the Citrix configuration requirements.
6. Verify processors can be upgraded.
7. The amount of RAM needed depends on the number of concurrent users per Terminal Server.
8. Verify switch is capable of handling network traffic.
9. Increased user count may require greater RAM and Processor speed.
10. Users utilizing Management Reporter or Crystal reporting via Terminal Services may require increased hardware to increase performance.
11. When you deploy a system in a virtual environment, make sure that you have sufficient hard disk space to avoid performance problems. Each
computer that you deploy in a virtual environment should meet or exceed the random access memory (RAM) requirements and the hard disk space
requirements. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 897615 Support policy
for Microsoft software running in non-Microsoft hardware virtualization software.
Top

Additional Information
1. This document represents configurations tested by Microsoft Business Solutions and supported by Microsoft Dynamics GP Technical Support. Use
of technologies not specified in this document is not recommended and will not be supported. Testing is ongoing, and as newer technologies
become supported this list will be updated.
2. If you will be using the Business Portal, Workflow or SQL Server Reporting Services, refer to the Microsoft Dynamics GP 2013 Web Application
Portal System Requirements
3. The following are no longer supported with Microsoft Dynamics GP 2013:
a. Windows XP all editions
b. Windows Server 2003 all editions
c. Windows Vista all editions
d. Internet Explorer 7.0
e. Microsoft Office 2007
f. Microsoft SQL Server 2005 all editions
g. Windows SharePoint Services 3.0
h. Microsoft Office SharePoint Server 2007
i. Office Communicator 2007
4. Click HERE to view a KnowledgeBase article regarding support in a virtual environment. The following virtual products have been tested: Microsoft
Windows Server 2012 Hyper-V, Windows Server 2008 R2 Hyper-V, Microsoft Windows Server 2008 Hyper-V, Microsoft Application Virtualization
(App-V) 4.6 and Microsoft Application Virtualization (App-V) 5.0. For additional Virtual Technology Support, click the link below to review the
Virtualization Support Policy Wizard. Choose Dynamics GP as the product.
http://www.windowsservercatalog.com/svvp.aspx?svvppage=svvpwizard.htm
5. The Microsoft Dynamics GP 2013 core application is supported in a peer to peer (workgroup) environment. This environment excludes all web
applications such as Business Portal, Workflow, Web Services, eConnect, Management Reporter. If web applications are used, a domain is required.
6. If you have questions regarding licensing SQL Server for use with Microsoft Dynamics GP. Please contact a Licensing Specialist at 1-800-426-9400.
Top

Support Information
For technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can enter a new support request to
Microsoft Dynamics Technical Support from Customer Source or Partner Source under Support >> New Support Request.
You can also contact Microsoft Dynamics Technical Support by phone using these links for country specific phone numbers.
Partners - Global Support Contacts (requires Partner Source login)
Customers - Global Support Contacts (requires Customer Source login)
Top

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