Ricoh Error Code List
Ricoh Error Code List
Ricoh Error Code List
Ricoh error codes are generally categorized into 9 categories. Each category starts with a
unique number starting from 1 to9. A brief description is given below:
(a). 1xx Series (Scanning Related Problems)
CODE
SC 101
SC107
SC120
SC121
SC 122
SC 123
SC 124
SC 125
SC 126
SC 127
Sc 128
SC 129
SC 130
SC 131
SC 142
SC 143
SC 144
SC 150
SC 170
SC 171
SC 173
SC 174
SC 181
SC 183
SC 184
SC 191
SC 192
SC 193
SC 194
SC 195
SC 196
SC 197
SC 198
SC 199
POSSIBLE CAUSE
Exporsure Lamp error
Scanner Lamp Regulator Malfunction
Scanner Home position Error
Scanner home position error 2
Scanner home position error 3
Scanner home position error 4
Scanner Motor encoder signal error
Scanner motor speed error1
Scanner motor speed error2
Scanner motor encoder rotating direction error
Scanner motor start error
Scanner motor speed control error
SBU defective error/ Scanner start abnormal
F-Gate Asserted during shading
White level detection error
SBU Auto adjust error
SBU Connection error
Scanner ROM Mismatch
Scanner DA1 Abnormal/Video processing
Scanner DA2 abnormal
Scanner Lamp regulator adjustment error
Scanner DA2 abnormal
CIS Lamp abnormal
CIS auto adjustment error
CIS Transmission error
Bar Code Scanning error
Automated SBU adjustment error/Bar code number is different
Image Transfer Error
SBU White level detection
DF Gate Assert error
DF Gate Negate error
DF Gate Error
Memory card error
DF Scanning finish error
Troubleshooting Tips:
SC101:Exposure Lamp error:
POSSIBLE CAUSE
SC201
Polygon Motor
SC220
SC221
SC240
SC260
HP Sensor
SC261
CODE
SC320
SC322
Laser synchronization
SC324
SC325
Magnification Correction
SC328
SC330
SC343
SC344
SC364
SC365
SC366
SC371
SC372
SC373
SC401
SC402
SC403
SC405
SC420
SC430
Quenching Lamp
SC440
SC441
SC457
SC460
Thermistor1 Temperature
SC461
SC490
Thermistor2
Toner Supply Motor Leak
Exhaust Fan Motor Lock
Main Fan abnormal
Transfer Bias Paper Attraction Roller Bias Leak
Troubleshooting Tips:
SC302:Charge Roller Current leakage
No developer
ID sensor defective
POSSIBLE CAUSE
SC500
SC501
SC502
SC503
SC504
SC505
SC506
SC507
SC508
SC509
SC510
SC511
SC515
Drawer left guide drive motor error, Tandem rear fence motor error
SC516
SC520
SC521
SC522
SC524
SC530
SC531
SC541
SC542
SC543
SC544
SC545
SC546
SC547
SC548
SC550
SC551
SC552
SC553
SC554
SC555
SC557
SC558
SC590
SC591
SC592
SC599
Troubleshooting Tips:
SC500:Too much load on the drive mechanism
Too much dust in the fan causing too much load on the motor driver.
POSSIBLE CAUSE
SC600
SC634
SC636
SC696
Troubleshooting Tips:
SC621:ADF connection error
POSSIBLE CAUSE
SC700
SC702
SC703
SC704
SC705
SC721
SC722
SC727
SC728
SC733
SC760
SC770
Troubleshooting Tips:
SC700:ADF pickup problem
stack height sensor or lower tray limit sensor may cause this problem
(g) 8XX: Controller Errors
CODE
POSSIBLE CAUSE
SC800
SC804
SC818
SC819
SC820
SC855
SC857
SC868
SC870
Troubleshooting Tips:
SC 826:Self diagnostic error:
NVRAM on the controller board is defective and must be replaced.
SC855:Wireless LAN card error
Disclaimer:
Please note that this detail is just for information. Do not try to repair a machine if you are
not a qualified technician. Technicians should also not take this information as a substitute
of technician manuals.
CODE
SC410
POSSIBLE CAUSE
paper seperation leak
SC411
SC420
SC422
PCC Leak
SC430
SC440
SC441
SC450
SC451
SC452
SC455
SC456
SC457
SC460
SC461
Thermnistor 2 error
SC471
SC490
SC492
SC493
SC495
SC496
SC497
SC-101
Exposure lamp, lamp stabilizer board, dirty white plate, dirty optics, SBU board, CCD
SC-103
Power problem
SC-104
SC-105
SC-120123
SC-121
Exposure lamp problem, main relay optics board, electrical noises or communication
error
Zero cross, main relay, optics board, FUSE 804 on DCPS or AC drive board on FT
series
Scan home problem, sensor, scan motor, (EX-IPU board or fuse FU103 Aficio 400,
401, 500)
Scan home or fuse FU4Scan home or fuse FU106 Aficio 550/650
SC-124
SC-125
SC-126
SC-127
SC-128
SC-129
SC-130
SC-140 /
141
SC-142 /
143
SC-144
/145
SBU error
Lens vertical home sensor
Lens horizontal home sensor
3rd scan home sensor problem
SC-190
SC-192
EX-IPU board Aficio 400, 401, 500Optics thermistor FT 7950, 7960, 7970 series
SC-193
SC-194
SC-300303
SC-302
SC-302
Charge roller, HVT, or fuse FU5 (AFICIO 340, 350 series, 355, 450 series, and 455)
SC-302-01,
02, 03, 04
SC-304
SC-305
SC-310314
SC-320
Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400, 401, 500
SC-321
SC-322
SC-323
SC-324
SC-326
SC-327
SC-328
SC-329
SC-330
SC-331
SC-332
SC-335338
SC-340
SC-341
Developer motor lockupTD sensor adjust error Aficio 551, 551P, 700, 700P
SC-342
SC-345
Toner collect motor lockupDeveloper bias loss Aficio 551, 551P, 700, 700P
SC-346
SC-350
ID sensor error
SC-351
SC-352
SC-353
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning
SC-354
Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning
SC-355
SC-356
SC-358
Automatic SBU adjust error, SBU, BICU, exposure lamp regulator, exposure lamp,
dirty white plate
Charge corona
Laser (polygon) motor problem
Potential sensor
Laser motor problem
SC-360
SC-361
SC-362
Image compression errorHard disk drive error Aficio 551, 551P, 700, 700P SC363Data transmission error
SC-364
Data transmission time out errorVd out of specs, drum, drum potential sensor, charge
corona FT 7950, 7960, 7970Hard disk drive error Aficio 551, 551P, 700, 700P
SC-365
Image storage errorVI out of specs, drum, drum potential sensor, charge corona,
dirty optics FT 7950, 7960, 7970
SC-366
CRC error Aficio 550/650Vr out of specs, drum, drum ground FT 7950, 7960,
7970Hard disk bad sector maximum Aficio 551, 551P, 700, 700P
SC-367
Hard disk bad sector maximum Aficio 551, 551P, 700, 700P
SC-370-01
thru 07
SC-370374
SC-376,
380, 382,
384, 386,
388
SC-390
Hard disk drive error 2Incomplete drum potential calibration, check imaging formation
assembly FT 7950, 7960, 7970
SC-390-1
SC-390-2
SC-391
SC-392
SC-395
SC-400,
401
SC-401
SC-401-1
SC-401-2
SC-402
SC-403
SC-405
SC-405
Scanner problem; BCU, EX-IPU board or SCU on Aficio 400, 401, 500
SC-411
Separator bias
SC-430
SC-440
SC-441
SC-490
SC-491
SC-492
SC-493
Bridge fan problemExhaust fan locked Aficio 551, 551P, 700, 700P
Developer bias problem or FU103 on Aficio 550/650 Image storage address error
Aficio 551, 551P, 700, 700P
SC-494
SC-495
SC-496
SC-497
SC-500
SC-501-1
& 21st
SC-502-1
& 22nd
SC-503-1
& 23rd
SC-504-1
& 24th
SC-505
LCT tray
SC-506
SC-507
SC-508
SC-509
SC-510-1
&2
SC-511
SC-515
SC-516
SC-520
SC-521
SC-522 &
523
SC-524
SC-530
Bypass motor locked or fuse FU106 on Aficio 551, 551P, 700, 700P
SC-531
SC-541
SC-542
Fuser temperature too low or fuse FU107 on Aficio 551, 551P, 700, 700P
SC-543
SC-544
SC-545
SC-546
SC-547
Zero cross problemFuser lamp stays on, AC drive board, optics board FT 7950, 7960,
7970
SC-548
SC-590
SC-591
LCT lift problemPaper feed motor problem Aficio 551, 551P, 700, 700P
Tandem side fence motor errorLCT motor error Aficio 551, 551P, 700, 700P
SC-600
SC-601
SC-602-2,
2, -3
SC-604
SC-605
SC-610
SC-610,
611, 612
SC-620
SC-621
SC-623
SC-624
SC625/626
SC-627
SC-630
SC-635636
SC-640
SC-641
SC-650,
653
SC-670
SC-672
SC-690
SC-691
SC-692
Communication problem between BICU and paper feed board Aficio 551, 551P, 700,
700P
BICU data transfer sum check error
Communication problem between BICU and fax controllerBICU problem (12C) Aficio
1035, 1045
Communication problem between BICU and print controller boardBICU problem (12C)
Aficio 1035, 1045
SC-694
SC-696
SC-700
SC-701
SC-702
SC-703
SC-704
SC-705
SC-720
SC-721
SC-722
SC-723
SC-724
SC-725
SC-726
SC-727
SC-729
SC-730
SC-731
Finisher exit guide motorFinisher exit open/close motor problem Aficio 1035, 1045
SC-732
SC-733
Finisher stack feed out motorFinisher lower tray shift motor problem Aficio 1035,
1045
SC-734
Finisher lift motorFinisher lower tray shift motor problem Aficio 1035, 1045
SC-735
Finisher exit guide motorFinisher pre-stack motor Aficio 551, 551P, 700, 700P
SC-736
SC-737
SC-738
SC-740
SC-741
SC-750
SC-751
Bridge connection
SC-752
Finisher connection
SC-760
SC-770
SC-800
SC-804
SC-819
SC-820
SC-821
Control board
SC-822
Bad HD
SC-823
SC-824
SC-826
NVRAM bad
SC-827
Memory problem
SC-828
SC-829
SC-835
SC-836,
837
SC-838
SC-850
SC-851
SC-860,
861
SC-862,
863
SC-864
SC-865
SC-900
SC-900-01
Mechanical counter
SC-901
SC-921
SC-940
SC-951
SC-953
SC-954
SC-955
SC-956
SC-957,
958
SC-959
SC-960
SC-961
Scan error
Printer setting ID error
SC-962
SC-963
SC-964
SC-970
Scan error
SC-980
SC-981
SC-982
SC-984
Hard drive response errorControl board, BICU or connection bad Aficio 1035, 1045
SC-985
SC-986
Software problem
SC-990
SC-991
Software problem
SC-996
SC-997,
998
SC-999