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Formulary Returns

This document provides instructions for returning items purchased from Jewels shop online. It explains that for missing or damaged items, the customer should call immediately to report the issue. For exchanges or credits, the customer should include a copy of the invoice, ship the return via insured mail to the provided address within 15 days, and fill out a form with return details. The form requests information like name, phone, customer number, return address, items, invoice numbers, reason for return, and whether an exchange or credit is preferred.

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Nicole Vizcaino
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19 views1 page

Formulary Returns

This document provides instructions for returning items purchased from Jewels shop online. It explains that for missing or damaged items, the customer should call immediately to report the issue. For exchanges or credits, the customer should include a copy of the invoice, ship the return via insured mail to the provided address within 15 days, and fill out a form with return details. The form requests information like name, phone, customer number, return address, items, invoice numbers, reason for return, and whether an exchange or credit is preferred.

Uploaded by

Nicole Vizcaino
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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FROM:

Jewels shop online RETURN INSTRUCTIONS


A) MISSING ITEM OR DAMAGED SHIPMENT

TO: PI CORP RETURNS


PO BOX 60
WEST NEWBURY, MA 01985

IF THERE IS A MISSING ITEM OR YOUR PACKAGE HAS BEEN DAMAGED PLEASE CALL
US AT (809)-305-9731 IMMEDIATELY. ALL PACKAGES ARE PRECISELY WEIGHED WHEN THEY ARE SHIPPED; MISSING
ITEMS MAY INDICATE PACKAGE PILFERAGE WHICH NEEDS TO BE INSPECTED BY UPS OR THE POST OFFICE. PLEASE
SAVE THE ORIGINAL SHIPPING BOX AND PACKING MATERIAL.

B) RETURNING ITEMS FOR EXCHANGE OR CREDIT


PLEASE USE THE FOLLOWING FORM FOR RETURNS NOT REQUIRING IMMEDIATE ASSISTANCE, OTHERWISE CALL
CUSTOMER SERVICE AT (800) 543-7177. PLEASE RETURN ITEMS IN A BOX. DO NOT RETURN ITEMS IN ENVELOPES.
PLEASE INCLUDE A COPY OF YOUR INVOICE AND SEND INSURED MAIL VIA THE POST OFFICE TO: P.I. CORP; ATTN:
RETURNS; P.O. BOX 60; WEST NEWBURY, MASSACHUSETTS 01985.
Please note: Returns must be made within 15 days of original invoice date. Returns after 15 days are at the sole discretion of
jewels shop online. And may be subject to re-stocking fees of 25% or more. Items damaged in transit during return are
customers responsibility.

YOUR NAME: _______________________________ PHONE #: ________________________ CUSTOMER


NUMBER: _____________________ Date: ____________ RETURN ADDRESS:
_____________________________________________________________________________________
____________________________________________ NOTE:
_____________________________________________________________________________________
_______________________________________________________
RETURNED
QTY
ITEM
NUMBER/SIZE

INVOICE
NUMBER

RETURN
CODE** OR
NATURE OF
PROBLEM

EXCHANGE QTY
OR REPLACE
WITH

CREDIT TO
ACCOUNT
OR CREDIT
CARD*

*Must be original form of payment *


*Return Codes
1) Did not like/Changed mind
2) Item defective

3) Not as pictured
4) Quality not as expected

7) Returning item already exchanged


8) Other

5) Wrong Size
6) Wrong item shipped

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