Brme Design Project Report 28 Aug 16 1
Brme Design Project Report 28 Aug 16 1
Brme Design Project Report 28 Aug 16 1
Presented to
Yvonne Walker, Ph.D., IPMA-SCP
Learning and Organizational Development
Human Resources Department
County of Monterey, CA
By
Curriculum Manager
Darryl Sink, Ed.D.
IST 626, Advanced Instructional Design Professor
Instructional Designers
Deborah LeAnce, Rouwaida Mahmoud, Nawara Nassan, and Dana Payne
Master of Science in Instructional Science and Technology (MIST)
Graduate Students
California State University - Monterey Bay
August 28, 2016
Page
3.
Project Description
3.
Design Decisions
4.
Evaluation Methods
4.
Teamwork
5.
7.
7.
References
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10.
Monterey County Board Reports provide vital, permanent record that presents issues,
solutions, and actions taken by the Board of Supervisors. The Board of Supervisors face a
problematic issue: the quality of Board Reports presented to the Clerk of the Board are often
of substandard quality. Hence the need for a training program to develop the skills necessary
to create clear, precise, and comprehensive board reports by the employees entrusted with
this task. Monterey Countys Learning and Organizational Development (LOD) unit
recently provided California State University Monterey Bay (CSUMB) graduate students in
the Master of Science in Instructional Science and Technology (MIST) curriculum the
opportunity to assist Monterey County by creating three pilot learning modules to enhance
Monterey Countys Board Report process.
In collaboration with the LOD Unit, CSUMB MIST graduate students developed three eLearning, pilot modules for the LOD Units next generation, online, interactive, Writing
Academy. The purpose of this project was to address the Monterey County Board of
Supervisors need for accurate, timely, and grammatically correct written Board Reports to
increase productivity and efficiency. According to the LOD Unit, consistency in writing
board reports is lacking. Participating MIST graduate students choose to design, develop
and deliver these three pilot, e-Learning modules using Adobe Captivate, version 9.
Adobe Captivate 9 was selected because it provides instructional designers the potential to
transition seamlessly from storyboarding to responsive eLearning design to Create amazing
courses that run seamlessly across desktops and mobile devices. Captivate 9 provides the
capability to
author once and content will rearrange itself for the tablet and mobile views. Start
from a blank canvas, record an iOS device, or even import a storyboard using
Adobe Captivate Draft. Deliver multiscreen, location-specific, device-aware
learning experiences without programming. (Adobe Captivate 9, n.d.)
Instructional designers can use Captivate 9s preview capabilities to dynamically see how
their courses will look on various screens.
This Design Project Report provides an overview of MIST Team 2s Board Reports Made
Easy (BRME) pilot, e-Learning modules projects description, design decisions, evaluation
parameters, teamwork, challenges and advice for future students.
Project Description
The BRME e-Learning module covers essential aspects related to Board Report creation,
timely submission and tracking of Board Reports through the review and approval process.
The BRME learning module was designed and developed to instruct Board Report Drafters
on the key elements and process of writing, board reports, thereby empowering employees
creating board reports to produce more clear and precise board reports than otherwise
Design Project Report
Board Reports Made Easy
In the process of completing the stages of the design, there were few changes that were
implemented during the storyboard design that were different from the original design
document. There were also changes implemented during the design that were different from
the storyboard. The changes we made were necessary strategies to deal with the inability to
confirm content by SMEs due to scheduling and time. For example, the timeline of public
notice submission dates changed and became timeline of Board Reports submissions to the
Clerk of the Board before the Board of Supervisors Meeting. This change was due to lack of
information and feedback from SMEs to the storyboard presented. Other changes were
made due to the technical limitations presented when working with the software chosen for
this project, Captivate 9.
1. The first method for evaluation was a formative evaluation as learners were tested
during each unit of study. The evaluation tested learners understanding of the
information presented. The methods were mostly activities where the learner has to
grasp key concepts and demonstrate proficiency by selecting correct answers.
Feedback for incorrect answers provides a secondary learning opportunity.
2. The second method for evaluation was summative. The learner completed Unit 6
which consisted of 15 questions related to all five units at the end of the module.
During this evaluation, the learners had to correctly answer 13 out of 15 questions to
pass the test. If the learner did not meet this requirement, they are asked to review
the module once again.
3. The third method for evaluation was the tryout sessions conducted before final
delivery of the module to the County of Monterey LOD Unit. For this stage, the
LOD unit provided one employee to participate in the Learner Tryout. The Learner
Tryout required a Learner, a Test Facilitator/Observer, a quiet environment and a
computer with internet access running the latest version of the Google Chrome
Browser. Team 2 provided an on-site Test Facilitator/Observer to lead the tryout,
assist the Learner, answer questions and troubleshoot as needed. The Test
Facilitator/Observer explained the modules purpose, estimated time for completion,
as well as provided the Learner with paper and pen for taking notes and for
completing the BRME Usability Survey. Throughout this process, the Test
Facilitator/Observer noted the learners questions, comments as well as body and
facial language (e.g. collected observed usability data).
Feedback from the Learner Tryout:
1. There was enough information to use the module properly.
2. Participant was uncertain if there were sufficient prerequisites to prepare for this
module other than understanding what the purpose of the module is.
3. There was enough direction and resources to locating the materials to learn.
4. Participant indicated that module provided essential information necessary for
someone who has never written and/or coordinated Board Reports.
5. Job aids were beneficial and helped learner recall information without having to
go back to review previous sections within the module.
6. Information was well organized and easy to follow and the information did not
repeat itself.
7. The Learner appreciated the self-paced design of this module.
8. The interactive instruction was enjoyable and significantly preferred over the
traditional textbook and lecture approaches.
9. Participants prior experience coordinating Board Report items offered a different
view on the information provided.
Design Project Report
Board Reports Made Easy
1. Scheduling:
Coordinating with team members in an online course is very different from
coordinating with team members in a work environment. At work, team members
are focused on their work. They have specific hours to dedicate to work projects.
They usually all have the same schedule and are able to collaborate at the same time.
In this course, the team members were in different locations and, due to other
responsibilities, the hours set by the study team differed based upon their other
obligations. Finding time for all team members to meet was one of the challenges
and we tried to overcome it by scheduling meetings that will work for everyone.
However; as a team, we seemed to work more efficiently when communicating via
messages and emails. Email and messaging systems, along with real-time chat
within Google apps, helped overcome scheduling challenges.
2. Deficit of real-time collaborative tools:
This challenge presented itself in the second part of the class was the inability to
share the document that is worked on. Team members were not able to view the
work and edit during the construction period of the document. There was work done
by one person, the other team members had to wait till that work was done to be able
to view and edit. This challenge should be addressed in the future by the course
coordinators. Solutions should be presented to students to alleviate the loss of time
that could be caused by this scenario. Our team overcome this challenge with
patience and the attempt to solve the problem by using Word online. However, there
Design Project Report
Board Reports Made Easy