QuickBoats Case

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Case Study: Case 4 Quick boats

Is Bigger Better?
Background: (Interviewer to read aloud) Our client is QuickBoats, a
manufacturer of small powerboats, high-speed, engine driven boats
under 5m in length. It designs, manufactures and sells it premium
quality boats, which are priced at $30,000 per unit, through a
dealership network on the East Coast of the United States.
Quick Boats has historically boasted double-digit growth, but despite a
good profit margin and stable cost structure, its sales have slowed and
begun to flatten at $120m. The CEO has hired our firm to determine
the factors behind this slowdown and identify sales growth
opportunities.
Question 1: (Read Aloud) The team lead has asked the team to begin
thinking about QuickBoats situation. What background information
would you like to gather to begin structuring your assessment of
growth strategies QuickBoats.
Answer 1: Understanding the following key areas will help you
examine QuickBoats in the context of the powerboat industry and
frame your analysis. The diagram below depicts one way to structure
you thinking .
Growth

External
Factors: The
Market

Industry: Is it
growing,
What are the
major trends

Customers:
Who are
they? How
their

Internal
Factors: The
Company

Competitors:
Who are
they? How
are they
growing?

Business:
What is the
current state
of the
business?
What are the
drivers of

Question 2: (Read aloud and shown to interviewee) Your team has


cosen to first explore industry trends and has collected some data on
the U.S. powerboat industry. For ease of comparison, all data has been
converted to a percentage of its 2003 value. What implications can you
draw from this data?

Case Study: Case 4 Quick boats

Answer 2A: Although QuickBoats market share is declining, its overall


revenues are increasing. For this result to hold, the powerboat industry
must be continuing to grow. QuickBoats growth problem is apparently
not reflective of a larger issue facing the industry.
Question 2B: (read aloud) Your team conducts further research on the
industry, and uncovers the following facts on the powerboat market.
For ease of comparison all data has been converted to a percentage of
its 2003 value. What conclusions could you potentially draw from this
information? (cover answer 2b below)

Case Study: Case 4 Quick boats

Answer 2B: (read aloud after interviewee discusses the graphs) As


hypothesized, the overall powerboat industry is exhibiting strong
overall growth with revenues increasing by 50% from 2003-2007. The
number of powerboat customers also increased over the same time
span. However the increase in the number of customers is insufficient
to account for the growth of the industry as a whole. Some other factor
beyond new customers must be driving the increase in industry
revenues.
Question 2C: Your team receives some new data from a market
research provider. For ease of comparison all data has been converted
to a percentage of its 2003 value. Based on this new information, your
team leader asks you to draw a chart of the average price per
powerboat. What would you predict for the overall trend in prices?

Question 2D: (Read aloud) Your team holds a brainstorming session to


discuss what factors could be driving this increase in average purchase
prices in the industry. What ideas would you offer?
Answer 2D: A number of things could be at play here. Technological
improvements, higher manufacturing costs, increased luxury focus in
premium boats. (Did the interviewee structure their answer, or did they

Case Study: Case 4 Quick boats


just rattle off what came to mind?) It turns out that larger boats are
being purchased, leading to the higher revenues.
Question 3: QuickBoats is considering a plan to unveil a mid-sized
Cruiser boat next year, priced at $50,000, a $20,000 increas from the
cost of their current fleet of smaller boats. Their customers are
extremely brand loyal, and are the most likely base to upgrade to the
new larger boat. How would you estimate the number of potential
cruiser customers from QuickBoats existing customer base?
Answer 3: You need to figure out how many customers are in the
market for a new boat. This means you need to factor in the length of
boat ownership and the life of a boat. Boat owners will increasingly
become interested in a new boat as their current boat ages. You also
need to identify what type of boat they are going to buy.
Customer survey results show the following trend of current owners
planning to purchase a new boat, which has a lifetime of ten years.
What is the net sales gain for the cruiser in its first year. Should
QuickBoats pursue this option? Weve already figured out that 1500
boat owners are interested in purchasing a new boat next year. Explore
the following table that shows the results of our survey of customers
already interested in buying a new boat.
Will Purchase Mid Undecided
Percentage of
Customers
interested in a
new boat.
If offered Cruiser
option

20%

20%

100% purchase
Cruiser

If not offered
Cruiser option

100% buy from


competitor

50% purchase
Cruiser, 50%
purchase small
40% purchase
mid size from
competitor, 60%
purchase small

Will Purchase
Small
60%

100% Purchase
small
100% purchase
small.

Answer 3: will buy = 20% *1500 customers * $50,000 =$15m


+ of undecided = 50% * 300 undecided * $50,000= 7.5m

Case Study: Case 4 Quick boats


-

10% *300 undecided * $30,000 = $0.9m (10% of undecided


segment who would have purchased a small boat instead if
the cruiser were not available.
= $21.6m

Question 4: The CEO of QuickBoats stops you in the hall as youre


heading to the loo, and wants to know: Should QuickBoats offer a
cruiser?

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