One Book Guide
One Book Guide
One Book Guide
Table of Contents
Introduction
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Financial Partnerships
Building a Budget
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Author Confirmation
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Programming Partnerships
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Documenting Events
Evaluation
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TOOLKIT:
Expense Worksheet
Reading Guide Resources
Sample Alert
Sample PSAs
Sample Press Release
Event Checklist
One Book Titles, Authors and Top 25 Titles
Introduction
This guide has been compiled by the Public Programs Office of the American Library Association as a
resource for librarians everywhere.
We hope that this guide will be a valuable resource for novice and veteran alikewhether you have
already produced a couple community-wide reads or you are contemplating taking the first steps to
planning a community-wide read for your town, county or library system.
We are grateful to librarians and program directors across the continent who sent us their materials and
talked with us about their programs. Our thanks to Nancy Pearl from the Washington Center for the
Book, Mary Dempsey and Amy Eshelman from Chicago Public Library, Steve Sumerford from
Greensboro Public Library, Sheila Murphy from the Wallace-Readers Digest Funds and John Cole from
the Center for the Book, at the Library of Congress for their leadership and consultation.
For more information about the Public Programs Office of the American Library Association, please visit
www.ala.org/publicprograms.
ALA Public Programs Office
INTRODUCTION
Sample Goals:
United We Read, Kansas City, Missouri
Book: Plainsong by Kent Haruf
The goal of United We Read is to get our community talking and communicating
with one another.
Citywide Reads, Santa Monica, California
Book: Balzac and the Little Chinese Seamstress by Dai Sijie
To promote literacy; intergenerational book-centered discussion; and to foster a
sense of community by bringing people together through literature.
The Mayors Book Club, Austin, Texas
Book: Bless Me Ultima by Rudolfo Anaya
To promote literacy and foster community and discussion.
DC We Read 2002, Washington, D.C.
Book: Having Our Say, the Delany Sisters First 100 Years by Sarah and A. Elizabeth Delany
with Amy Hill Hearth
To promote reading, tackle illiteracy and foster a page-turning togetherness.
One City, One Story, Pasadena, California
Book: The Soloist by Mark Salzman
This program is designed to broaden and deepen an appreciation of reading and compel
friends, families and neighbors to share their experience while reading the same book.
The project is further intended to engage the community in dialogue and seeks to bring
the Pasadena community together by promoting tolerance and understanding about
differing points of view.
The next section contains questions that you may want to consider when framing the goals for your
community-wide reading program.
Identifying Goals
Use the following questions to formulate up to four overall program goals.
Program Goals
What do you want the initiative to accomplish?
How will the library benefit?
Will you be able to continue and maintain the initiative?
Audience Goals*
Who will your program serve (ages, demographics, library use)?
How many (% of target population)?
Why this audience?
What are the interests of audience?
What are the needs of this audience and how will they benefit?
Thematic/Collection Goals
Are there themes that relate to library or community issues?
Is there an area of the collection that you want to emphasize?
Community Goals
What issues/agendas are relevant to your community?
Which community organizations share some of your goals?
*For more on target audience, see the Marketing & Promotion section, page 25
Goals Worksheet
Consider your answers to the previous questions and formulate up to four goals
for your community-wide reading initiative.
1.
2.
3.
4.
October:
Send out committee invitations; letters of inquiry to partners, sponsors, and funders.
November:
December:
Author confirmation; meet with website planning team; meetings with program
partners, bookstores.
January:
February
March:
April
May:
JuneJuly:
Confirm details with author, publisher; make travel arrangements (see page 18).
August:
September:
October:
Community-wide reading kick-off and programs; evaluations; final reports (see pages 40, 41).
Timeline Worksheet
Month
Tasks to Complete
Deadlines
Finding Partnerships
A project of this scale involves the whole community. Getting the word out means creating strategic
partnerships in different sectors of the community.
Partnerships can assume many formsfinancial sponsorship, co-presenters, organizations that will donate
goods or services, marketing efforts, consultation, demographic analysis and feedback.
A partnership will only be successful if both partners gain something from the relationship. Identify groups
that you have worked with in the past and ones that you would like to work with in the future. Try to
think outside of the box and dont forget to reference program goals. Are you trying to reach a new
demographic? Which organization in your community directly serves that group? Share your project
plans with potential partners and see if your goals resonate with their mission, interests, or intentions
for community outreach.
The book campaign has given the University an opportunity to forge alliances
with the wider Austin Community. Were building a community through
reading, and were reaching out beyond the 40 Acres to involve the community
in intellectual endeavors, Evan Carton, director of the [University of Texas]
Humanities Institute, said. Were breaking down the walls of the university.
Every scholar is a citizen and every citizen can be a scholar.
Bless Me Ultima: A Citywide Success Story in Reading
The Daily Texan, Austin, Texas, September 5, 2002
FINDING PARTNERSHIPS
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Financial Partnerships
Municipal Support
By reaching out to the leaders of your city, county and state government, you are creating an opportunity
to raise the profile of the library and to engage municipal leadership in the library in a new way. Present
your vision for the initiative to them as the new, dynamic and populist initiative that it is. Explain the
value of their sponsorship and support, both symbolically and financially. Make a case for the value of
contributing municipal funds to help offset the costs of the program. Once secured, match municipal
money with funding from your state and regional arts and humanities councils.
Foundations
Research your communitys foundations, library donor lists, and other regional not-for-profit sponsor lists to
identify potential supporters of the community-wide reading initiative. There are many resources to be found
online, such as www.fundsnetservices.com/regions.htm, which has an online guide to many grantmakers by state.
Corporate Sponsors
This project is perfect for sponsorship by area businesses and corporations. What better way to reach so
many people in the community? Familiarize yourself with any charitable giving that local corporations
engage in. Research their corporate mission statements and identify companies whose corporate mission
and/or giving interests might intersect with your program goals. Even small companies often support their
community by sponsoring youth athletic teams, school plays, and neighborhood fund drives. Explore possible contacts by finding out whether the corporation has a community relations manager or if the CEO is
a library patron. Talk to your library trustees, board members, and major supporters about corporate connections that might be avenues to funding support.
Book Stores
Local book stores are natural partners for in-kind donations and programming partnerships. Their involvement often includes hosting book discussion groups and related programming, coordinating book and
merchandise sales, and providing substantial marketing support. Book stores are perfect points of distribution for bookmarks, buttons and promotional materials. Store window and in-store displays provide excellent and eye-catching publicity and increase the visibility of the initiative in the community.
Community Groups
For many community membership organizations, community service and philanthropy is part of their
mission. Such organizations as the Rotary Club, Kiwanis, and the Junior League, local business associations, chambers of commerce, and mens and womens arts, sports, and civic clubs, are good candidates for
financial contributions to your community-wide read.
FINANCIAL PARTNERSHIPS
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Building a Budget
Using your timeline, goals and programming experience sit down with your director or board and
determine how your library will finance the community-wide read.
It is important to calculate donations of goods and services (referred to in the Budget Worksheet on the
following page as In-Kind), as well as cash budget items. By mapping out all of your expenses, you will
gain a clear picture of how much money you will need to raise and which community businesses, organization and agencies you will want to approach for funds, goods and services. Use the Budget Worksheet
to begin your budget planning.
BUILDING A BUDGET
12
Budget Worksheet
(see the Toolkit for interactive worksheet)
EXPENSES
Cash Expenses
In-Kind
Total
Total
Total
Total
Total
Total
Total
Author Expenses
Honorarium
Lodging/Meals
Airfare
Expenses
Related Expenses
Program Taping
Postage
Telephone
Meetings
Staff Time
Administration
Fundraising
Materials Development
Printing
Reading and Discussion Guides
Bookmarks, Postcards, Buttons
______________
______________
______________
BUILDING A BUDGET
13
Budget Worksheet
(see the Toolkit for interactive worksheet)
REVENUES
Library
Friends of the Library
Library Foundation
Municipal Government
State/Local Arts Council Grant
State/Local Humanities Council Grant
Foundation Grant
Other
Total
Sponsors
Hotel
Airline
Restaurant
Book Store
Publisher
Printer
Radio or TV Station
Local Businesses
Arts Organizations
Other
Total
Cash Revenue
In-Kind
______________
______________
______________
BUILDING A BUDGET
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Who Decides
There are many different approaches to selecting the book for your community-wide read. Libraries have
convened committees and advisory groups, taken suggestions from the public, adopted another citys
program model (book included), and even taken a citywide vote. Keep in mind that just because
The House on Mango Street by Sandra Cisneros worked for Miamis 2002 One Book, One Community,
doesnt mean it will automatically be a successful choice for your community. You will have to gauge what
is right for your community. Many libraries have consulted internally and simply selected a book. Most
communities convene a selection committee or an advisory committee. With any committee it is important to present the committee with your expectations of them, your goals for the project, and a clear
number of deadlines. Representation is important. Remember the specific segment of the community
you are targeting for participation and make sure that community has a voice in the programming.
Often, after the first year of the program, when the communitys imagination has been captured, a
wonderful dilemma emergesone involving many suggestions, much enthusiasm and, of course, so
many books to choose from.
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Communities such as Greensboro, North Carolina, choose a book with the express purpose of facilitating
discussion of current issues:
One City, One Book is a simple idea designed to bring people together to discuss
literature and, more importantly, issues that affect us all. We have selected the
novel, A Lesson Before Dying by Ernest Gaines, because we believe it can
serve as an excellent springboard for discussions of such universal issues as
death, education, religion, racism, justice, love, family and faith.
Greensboro (North Carolina) Public Library Web Site
http://www.greensborolibrary.org/books/one_city.htm
For other communities, the choice is between adult or youth titles, depending on the age range of
the audiences targeted. Seattle has run parallel city-wide reading programs for youth and adult audiences
(Holes by Louis Sachar as the youth title and Wild Life by Molly Gloss as the adult title). If you are
considering centering your community-wide read on a youth title, be aware that many adults may
assume that the initiative isnt for them, but for area students.
Many communities with goals of expanding non-English speaking audiences choose books that will
interest and be accessible to multi-lingual populations. Bless Me Ultima, chosen by Austin, Texas for
The Mayors Book Club was readily available in Spanish and English, and told a story that resonated
with the citys multicultural population.
Regional Significance
Many communities choose to celebrate their literary heritage by picking a book by an author from their
city, state or region. The novel To Dance With the White Dog by Arkansas author Terry Kay was the choice
of If All Arkansas Read the Same Book (2001). In 2002, All Georgia Reading the Same Book featured
Ecology of a Cracker Childhood by Georgia author Janise Ray. Books that contain local settings or are written by native sons and daughters have the potential to elicit an immediate connection with the public.
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rediscover classics that they have not read since high school, and others pick them up for the first time.
Classics often share the advantage of the availability of ample scholarship, and the ease of high school and
college curriculum tie-ins, as well as the disadvantage of unavailable or deceased authors.
Many communities have embraced the practice of introducing not-yet-classic works of literature to a wide
audience. When the Washington Center for the Book selected the Russell Bankss The Sweet Hereafter,
and a year later Ernest Gainess A Lesson Before Dying, neither books were best-sellers, or part of school
curricula. Both books were challenging reads that dealt with controversial issues through the fictional
telling of a story. Many would argue that this approach to book selection has been used effectively to
broaden the taste and consumption of literature by a whole community populace. If, in fifty years, these
books are referred to as classics, the community-wide reading initiatives will undoubtedly receive partial
credit for their longevity.
Author Visit
Before you select the book, decide how important it is to have the author visit your community. Determining
whether an author visit is a part of your program vision will greatly influence which book you choose. The
majority of libraries leading these initiatives have designed the program around the authors appearance or
residency in their community. However, there have been many successful programs without the live
appearance. The following may influence your decision:
Was the book selected written by a living author?
Does your program have the budget to fund an author visit?
Is the author available and willing to visit your community?
Does the author have a positive track record of being an engaging public speaker?
If you are committed to hosting the author, you may want to consider such factors as the authors public
speaking skills, comfort level with audiences and crowds, and exactly what sort of programs you envision
the author leading or taking part in. It is essential to confirm the authors availability before announcing
the book selection to the public. More than one library has announced the book selection only to realize
that the author was unavailable or that the fee the author required was beyond their means.
Ultimately, the right book choice for your initiative will depend on your communitys interests,
demographics and program goals. For a list of books selected by other communities see the Toolkit or
the Library of Congress, Center for the Book One Book Projects by State web page
(http://www.loc.gov/loc/cfbook/). Go to the Marketing & Promotion section (page 25) for more
on the Library of Congress, Center for the Book resource.
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Author Confirmation
After the title has been selected, if you select a book written by a living author, contact the publisher of the
book to invite the author (unless you have another contact). Most libraries contact the publishers publicity
department director or library marketing representative. Publicity contact information can be found on the
web site of most publishing companies, or on the authors own web site. Prepare a letter of invitation that
includes all details involving appearances and time commitments for the author. You may be asked to provide information about honorarium, travel and expenses. Armed with these details the publisher should be
able to consult the author and respond to you within a reasonable amount of time regarding his or her
availability. The publisher will also want to know how many copies of the authors book your library will
need by the program launch date in order to expedite book orders.
Good author relations are essential to the success of these programs. Do your homework. Know the author
by knowing his or her body of work.
As the program director you must be able to articulate your project vision and specify your expectations
for author participation. Prepare to be flexible. Things may not go exactly as you planned. You may have
envisioned a keynote style speech by the author as the culmination of the campaign. The author may feel
more comfortable in an interview format and may request that you find someone appropriate. As long as
the lines of communication are open, surprises will be minimal.
Do not expect to deal directly with the author on every issue. Most authors can be reached through their
publisher or agent. The publicity department of most publishing houses typically handles author relations.
Communicate with the author contact from the beginning, specifying your expectations, plan, timeline
and deadlines, as well as which details you expect to discuss with the author directly.
If you are too busy to handle author relations personally, designate one trusted individual to be the author
liaison. Remember, an author is a visiting dignitary, often unfamiliar with your community. Be prepared to
handle the authors (and possibly the author escorts) entire itinerary and every need from the minute he or
she arrives to the minute he or she leaves (see Author Liaison, page 35).
AUTHOR CONFIRMATION
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Order books
Make travel arrangements
Secure hotel/lodging
Confirm author itinerary
Identify author liaison
AUTHOR CONFIRMATION
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Programming Partnerships
Seeking out and cultivating programming partners will not only reduce the workload but also increase the
variety, breadth and depth of your programs.
Solicit programming proposals from arts and humanities groups, universities, museums and other organizations in town. By permitting others to contribute to the programming, their investment in the project
becomes larger and the number of individuals invested in the project becomes larger.
The number of possible partners and programs will surprise you. Bar associations have contributed mock
trials, theatrical companies have produced plays, restaurants have hosted dinners featuring book menus,
film centers/theaters have shown documentaries of the period and screenings of the film version, artists
have created pieces related to the selected book, and radio stations have aired read out-loud programs.
The radio, in particular, has been instrumental in getting the book into the ears and minds of many.
All of these experiences engage the reading audience, add to the impact of the book and create excitement
around the project.
Literacy Organizations
String Ensembles
Literary Magazines
Jazz Bands
Poetry Guilds
Big Bands
Fraternal Organizations
Art Galleries
Local Businesses
Historical Societies
Museums
Professional Associations
Community Colleges
Labor Unions
Universities
Kiwanis Clubs
Local Schools
Dance Troupes
and more
PROGRAMMING PARTNERSHIPS
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Scholarly Lectures
Lectures or panel discussions by scholars of the work or related topics can add depth to the public exchange
of ideas. Scholarly programming can be especially important if the book selected is not by a living author.
For example when Tompkins County Public Library (Ithaca, NY) hosted The Great Community-Cornell
Frankenstein Read during the fall of 2002, their programming included a panel discussions of artificial
intelligence and its practical applications, led by Cornell professors of Engineering, Computer Science,
and Technology Education.
Author Program
Author events are typically the pinnacle of the initiative. If your community-wide read involves a visit or
residency by the books author, this should be the highlight of your initiative. You will want to consider
how to present the author to reach the widest and most appreciative audience. Many authors give public
readings and lectures. There have been town meeting style book discussions, interviews with the author,
writing workshops and classroom visits. Communities often find it necessary to create a number of programs around the authors visit simply to satisfy venue constraints and audience size. Most authors marvel
at the large audiences of people who have read their book and are eager to discuss it.
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Exhibits
If a single picture is worth a thousand words, the value of an exhibit that incorporates relevant and related
images and information is inestimable. Visual displays are an effective way to bring many of the details
and related issues to the public in an accessible format that does not depend on specific scheduled events.
Arts Programming
Beyond author visits there is a wide range of arts programming possibilities. A concert presenting music of
the period, region or theme of the book, for instance. Or a film series, showing the film version of the
book or films typical of the time, period or genre. When the state of California read Steinbecks The
Grapes of Wrath last year, film series often included documentaries on the Great Depression as well as
versions of the films Of Mice and Men, The Grapes of Wrath and other classics. In Seattle, a stage version
of Louis Sachars Holes was produced as part of If All of Seattle Read the Same Book in 2002.
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featuring novels and a variety of literary texts by award-winning regional and Native
American authors.
One Book for Greater Hartford, Hartford, Conn.
Book: Breath, Eyes, Memory by Edwidge Danticat
Program: Book Discussion Lottery Book discussion groups participating in the One
Book for Greater Hartford project are eligible to enter for a chance to participate in the
discussion group that meets and discusses Breath, Eyes, Memory with author Edwidge
Danticat, Saturday morning, September 21.
One City, One Story, Pasadena, Calif.
Book: The Soloist by Mark Salzman
Program: Absolut Chalk
Stop by and help color the One City, One Story chalk mural in Centennial Square.
One City, One Book, Owatonna, Minn.
Book: Jim the Boy by Tony Earley
Program: The Generations Project. A book discussion for youth and senior citizens
designed as a bridge for understanding between generations. By sharing differing perspectives in response to literature, we can glean wisdom and insight from old and young alike.
One City, One Book, Owatonna, MN
Book: Jim the Boy by Tony Earley
Program: Jim-pressions. A forum for artists to share their interpretations of the novel.
Works may range from visual art and three-dimensional work to oral interpretations, or
an eclectic melding of various media.
One City, One Book, Greensboro, NC
Book: A Lesson Before Dying by Ernest J. Gaines
Program: Jazz, Blues & Country Music of the 40s. In A Lesson Before Dying, Jeffersons
radio brings him joy and comfort. This program will feature music from the day and
examine how it ties into the story.
One City, One Book, Greensboro, NC
Book: A Lesson Before Dying, by Ernest J. Gaines
Program: Celebration of One City, One Book. The Episcopal Church of the Redeemer
hosts a celebration of One City, One Book. This event is open to the community. A
discussion of how we can address the issues raised by the book will be held immediately
following the service. The discussion will be led by Pat Bailey, Ph.D., and Dee Irwin,
Ph.D., of the Healing Ground Retreat Center. We hope to come up with some concrete
ways we can continue the dialogue started by the One City, One Book.
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Getting Started
To meet media and other deadlines, you will need to start promoting your community-wide read months
in advance. To assist in planning, see Setting Your Timeline (page 8).
First, determine your target audience, goals for audience size and the best communication methods for
this program based on the program goals you outlined when you began this project (Setting Program
Goals, page 5). As a community-wide project, you are obviously going to use several promotional efforts
to reach as many community members as possible, but you will also want to target your efforts to reach
specific individuals or groups for participation in your programs and gain support for this and future
library efforts. Keep your project goals in mind as you determine which groups and individuals to target
with your publicity efforts.
Involving your committee in promotional planning can be a great way to start building your promotional
strategy and foster new ideas, additional support and enthusiasm. Try holding a mini-workshop or brainstorming session. During this session:
Emphasize the potential for recruiting new users and building support for the library.
Communicate the goals for your program what audiences you wish to reach, what you
wish to accomplish.
Assign committee members with various interests/talents to carry out the tasks you develop through this session and your own planning. For more on assigning tasks, see Committee/Volunteer Positions (page 32).
Additionally, share your program plans with the library director, staff, board, Friends and other library
support groups and invite their ideas and cooperation.
MARKETING
&
PROMOTION
25
Public Relations/Publicity
Contacting the media and using the web to publicize your event is key to getting your message out to a
mass audience. Here are a few methods you can use to contact your local media and through the web:
Send a press release (also known as a news release) announcing the event to your local
newspapers, radio stations and television stations at least two to four weeks before the event.
If you have regional magazines or talk shows that list upcoming events, you may want to
send a release to them as well. Since these media outlets often have longer lead times, send
these press releases out at least four to eight weeks before the event. For a template press
release you can customize and use for your community-wide read see the Toolkit.
PLANNING YOUR COMMUNITY-WIDE READ
MARKETING
& PROMOTION
26
If possible, address press releases to a specific reporter. If you do not work with reporters
regularly, call your local media outlets to find out who covers community, arts or literary
events, and send your release to his/her attention. If that information is not available,
address press releases to the News Desk for larger publications or Editor for smaller
publications. Most media outlets prefer to receive press releases via fax; however, if you wish
to send additional materials, such as a brochure or bookmark advertising the event with the
release, mail is acceptable. Also, if any of these publications also have a Calendar of Events
section, be sure to send a press release to the contact for this section. Quite often, publications will run an article about an upcoming event and include information about it in
their community calendar sections.
A week before your event, follow up by sending a media alert (also known as a press alert,
media advisory, or news alert) via fax to key contacts. A sample media alert is available in the
Interactive Toolkit. The alert provides specific information about the date, time and location
for reporters and photographers who may be interested in attending the event or including
the information in an Upcoming Events section. If possible, call each contact a day or two
later to confirm that they received the media alert, find out if they have any questions and
see if they are interested in attending or getting more information about the program.
If you find that media professionals are interested in attending the event or in getting more
information, you will need to have additional materials available in a press kit (also known as
a media kit). The press kit should contain a copy of the press release, media alert, photos
and biographies of the author and/or other key participants, and copies of key promotional
materials flyers, bookmarks, buttons, etc. If you do get an opportunity to discuss the event
with a reporter, suggest story ideas and offer to schedule an interview with the author and/or
partner organizations. (First make sure the speakers/author and partner organization representatives are willing to be interviewed.)
Since television and radio stations are required to use a percentage of their airtime for nonprofit and public announcements, your local stations may be willing to air a public service
announcement (PSA) about your community-wide read. A PSA will advertise your event,
but is donated airtime, so there is no cost to your library other than developing the PSA.
If you are able to run a PSA, discuss creation of the piece with the station far in advance.
Many stations will require that you develop the PSA while they contribute the airtime.
Others will contribute both the airtime and development, or ask an on-air reporter to read
the PSA. See the Interactive Toolkit for sample PSA copy.
In todays world, using the web to promote your events is very important. If your librarys
web site doesnt have a Coming Events section, talk to your webmaster about creating one.
This is the perfect place for library patrons to find out details about your series, including
date, time, location, program outline, etc. Also make sure you include links from your site to
your partners and funders sites and the appropriate credit information.
MARKETING
&
PROMOTION
27
If you post information about the series on your librarys web site, be sure to include the
web address on all promotional materials. Using just your librarys short address (e.g.,
www.ala.org or amazon.com) is acceptable and usually easier to read. While some promotional materials still carry the long version (e.g., http://www.ala.org), this is not necessary
since most browsers are configured to automatically place the http:// before an address.
However, if your library has an address with a different hyper tag, such as https://, you will
need to include this in the address. Information about your community-wide read should
be available or easily accessible through your librarys homepage so you do not have to print
long web addresses in promotional materials.
The web can also be useful for getting the word out about your event through your partners and
other organizations web sites. Your city, community centers, local media outlets and Chamber of
Commerce may post information about community events on their sites. Additionally, many
major cities also have web-based entertainment and event guides, like citysearch.com or Chicagos
metromix.com, which provides information about events in several cities. Find out if these sites
exist in your area and contact the sites staff about posting your event and information. Many of
these sites will post information about non-profit organizations events free of charge and some
even have online submission forms where you can post your own event information.
Note: The Literary Events portion of the web site for the Center for the Book in the Library of Congress
(www.loc.gov/cfbook) is a valuable resource for researching other community-wide reading programs.
Updated daily by the centers staff, the list of One Book projects is by state. It includes the participating city and sponsoring library, the name and date of the project, the book and author, and
contact informationincluding a web site address if one is available. Information about projects is
often cumulative; for example, each of the annual One Book projects initiated and sponsored since
1998 by Washington Center for the Book in the Seattle Public Library is described. The Center for
the Book welcomes information for the list about new projects in the United States or Canada.
To register your community-wide read, e-mail [email protected] or send a fax to (202) 707-0269.
(In May 2003, the centers web site listed the community-wide reading projects of 149 communities
in 45 states, and three in Canada.)
Direct Marketing
Using the list of community organizations and other groups you identified as your target audience, you
can use direct marketing to contact these groups and individual members of these organizations:
When contacting community and other organizations, use a personalized letter or phone call.
You can also send a copy of your program flyer or postcard, but if you are soliciting for financial
or other support, be sure to include a personal letter and follow up with a phone call.
MARKETING
&
PROMOTION
28
In addition to contacting organizations, you may want to target individuals in your community.
If you keep a list of patrons e-mail addresses, sending a mass e-mail message about the upcoming event can be an effective and inexpensive way to get the word out to a number of people.
If e-mail addresses are not available, you may want to consider creating a postcard to mail to
library patrons, community members or others. There are several companies, such as Modern
Postcards (www.modernpostcard.com) that create mass quantities of postcards at bargain prices.
Additionally, you may want to send an e-mail message about the program to community group
leaders to post to their electronic discussion groups or forward on to their own address lists.
Personal Contact
One-on-one personal contact can be one of your most effective means of communicating with key influencers and groups. It can create a better understanding and create more enthusiasm than any other communication method. Some tips:
Send targeted individuals and groups a letter and program flyer about the event and indicate
that you will call within a week to schedule a meeting to discuss further. If a meeting is not
possible, when you call, ask if they have any questions about the program and if they are able
to attend or pass the information along to members of their organization.
When contacting community groups, ask whether you or a committee member may speak for
5 to 10 minutes at an upcoming meeting or event. Presentations to community groups are an
inexpensive and effective ways to both deliver your message and gauge responses. At the
meeting, outline your overall series plan and present convincing reasons why the series may
be of interest to them. Bring flyers, bookmarks and other materials along to handout after
your speech and offer to stay until the end of the meeting to answer questions.
If speaking at a meeting is not possible, ask the group leaders to pass out flyers or mention the
program to their members and staff.
Advertising
Often the most expensive promotional method, advertising can also be one of the most effective vehicles
for promoting your program. Here are a few advertising methods:
Promotional flyers and posters should be simple and include: the title of your community-wide
read; an identifying graphic; dates, times and locations of your program(s); the title and author
of the selected book; acknowledgement of funders and program partners; and if applicable,
your librarys Web address. Flyers and/or posters can be posted at your library, community
centers (e.g., city hall, the post office and schools, local colleges), restaurants, grocery stores,
dry cleaners, bookstores, health clubs, etc. Ask Friends and trustees to post flyers and posters
at their local grocery store, dry cleaners, hair salon, etc.
MARKETING
&
PROMOTION
29
Program brochures should contain the bulk of information about your program, including
all of the information contained in your flyers/posters and descriptions and speakers for all
programs and a description or additional information about the book and author. Some
libraries have combined the program brochure and discussion guide - a strategy that may
be more cost effective, depending on your distribution plans. Program brochures should be
distributed at all personal appearances, by library Friends and trustees, at community centers,
throughout the library, and in direct mail efforts and press kits.
Paid advertising in local newspapers and on local radio or television stations can be another
effective, but costly method. Before considering paid advertising, approach your local newspapers, radio and television stations regarding public service announcements (see Public
Relations/Publicity section above). Some newspapers and broadcast stations may be willing
to donate or offer discounted airtime or ad space for non-profit groups. If you do receive free
advertising, acknowledge the media outlet as a sponsor on program materials. If you consider
paid advertising, also look to your Friends or other groups to underwrite costs.
Developing simple, cost effective bookmarks, buttons or other promotional items is another
effective way to promote your event. These promotional items can also double as a freebie
for patrons who attend the community-wide read events. Hand out promotional items at
schools, community group meetings or other locations. Ask Friends and trustees to hand out
bookmarks and buttons to their friends and others.
MARKETING
&
PROMOTION
30
31
Committee/Volunteer Positions
These may be distinct volunteer jobs, combined for appropriate people or part of individual staff duties.
The following is a list of jobs that you may need to fill during and around the community-wide read
programming:
Venue Coordinator
This person, or team of two people, is in charge of the program venuebe it a film screening, lecture,
theatrical presentation or author reading. Venue coordinators are in charge of making sure the room is
prepared for the expected audience, chairs are set up, necessary audio visual equipment has been ordered,
delivered and is in functioning order, signage has been posted, refreshments have been delivered, evaluation forms are ready for volunteer distribution and a sufficient number of volunteers have signed up to
work at the event. Venue coordinators are bound to their program sitesthey are the first to arrive and
the last to leave.
Volunteer Coordinator
This person, or team of two people, contacts every person who has signed up to volunteer during the
community-wide read, provides training (for more complicated positions, e.g. Book sales), schedules
volunteer shifts, provides names and contact information to all of their corresponding venue coordinators,
places confirmation calls the day before the event and confirms their participation with their venue coordinators. Many volunteer coordinators are active recruiters and are selected for this ability as well.
Signage Coordinator
This person should be adept at creating readable, consistent, attractive signage for each of the events.
This person should either be capable of working with the graphics contained on this CD to create signage
or with the graphic designer who creates the signage you need. The signage coordinator visits each of the
program venues to gain an understanding of traffic flow, signage placement, and venue idiosyncrasies and
creates a list of needed signage. They then consult with the program director to decide on the necessary
and effective number of signs and budget (see page 38 for list of possible signs). The signage coordinator is
in charge of creating the necessary signs for each venue, or working with the designer to create them, producing them (or dropping them at a copy shop), coordinating their delivery to the venue coordinators,
and, if necessary reviewing signage placement specifics with the venue coordinators.
Remember good signage makes all the difference in efficient audience handling and communication at any
eventespecially events where volunteers are not overly abundant. Not all libraries will need a signage
coordinator who performs all of the duties listed above. The printing and/or design of signage is often
received through in-kind donations or produced in-house. If this is the case at your library, just make sure
you have someone who can work closely with the designers, producers and copywriters involved to make
sure the signage is consistent and accurate.
Program Volunteers
Duties for volunteers who work at the programs include ushering, ticket collecting, book sales, A/V operation, refreshment service, and manning information tables. Depending on your librarys resources, volunteers can be particularly useful in distribution of flyers throughout your community, and leading book
COMMITTEE/VOLUNTEER POSITIONS
32
discussions, in the weeks preceding the programs. Your volunteer coordinator should create a list of duties
in conjunction with other committee coordinators and find volunteers to fill these positions.
Introducers
Depending on the abundance of your programs, you may want to draft a number of individuals to serve
as program introducers. As program director you may prefer to write all introductions. If this is not the
case, the introducers should be able to write and deliver thoughtful introductions, as well as moderate
question and answer sessions, and make last minute announcements. It is vitally important that program
sponsors and funders be thanked at every program and that each introducer receives a prepared text detailing and acknowledgements and thank yous. Be sure to ask your introducers if they are comfortable
speaking before an audience, before signing them on for the job.
Hospitality/Refreshments Coordinator
This person is in charge of ordering and securing any and all refreshments for programs. They order them
(or secure in-kind donations), deliver them (or coordinate their delivery) and are responsible for returning
any plates or equipment to the vendor. The hospitality/refreshment coordinator should work with venue
coordinators to determine refreshment set-ups and location. If expected refreshments are not at a program
site, the venue coordinator will call the refreshments coordinator to solve the problem. If you are going to
have a hospitality room or green room at any of the programs, the hospitality coordinator should be
present or should train a volunteer to set up and administer the green room.
Evaluations Coordinator
This person is in charge of distributing, collecting, and in some cases creating the program evaluations
(see page 41). The evaluations coordinator ensures that each program site is furnished with sufficient
evaluations (and pencils) for the expected audience, that the volunteers and/or venue coordinators have
been instructed on distribution and collection. The evaluations coordinator will work with the program
director to review the evaluations, tabulate the results, gather anecdotes for the final report and create an
evaluation report.
Troubleshooters
These people are, often, your most important link to a smooth running program. Troubleshooters are
the people with a car who are able to make scheduled and unscheduled pick-ups of anything, from
equipment and books to signs and speakers. They are available during prearranged critical activity times
throughout the program run. They are resourceful and flexible and possess more than the ordinary degree
of common sense.
Media Coordinator
This person is often the librarys media relations coordinator, public relations or public information
manager. If the program director and the media officer are one in the same, then you will want to
designate someone on the committee to be your on-site media liaison. By program time, all the ads have
been placed, the media has been pitched and you have some indication of who will be coming to cover
the event. The media coordinator works with the program director to arrange convenient interview times
for the author, program director and board members. This person also places last minute confirmation
COMMITTEE/VOLUNTEER POSITIONS
33
calls to media outlets that have either indicated that they would attend or were unable to commit until the
last minute. The media coordinator will need to be accessible at all times before and during the program
and should be equipped with a cell phone (that number should be on all media alerts) to ensure on-site
accessibility, as well (For additional media tips see Marketing & Promotion, page 25).
The media coordinator will set up a media table outside each program and ask members of the media to
check in, ensure that they have seats, take care of simple questions and facilitate interactions with interview
subjects. If this is an author program, the media coordinator should discuss interviews with the author and
his/her publicist in advance of the event to ensure determine whether the author has any interview guidelines or restrictions, and make sure he/she is available for at least an hour after the program. The media
coordinator will be aware of the author or speakers preferences and ensure their enforcement at the event.
Books Coordinator
Book sales for community-wide reads are handled in a variety of ways. Some libraries sell the books, with
Friends of the Library, organizations handling book sales, or contract with a local book store to coordinate
on-site sales and ordering. If your library already has a tradition of hosting large author events that include
book sales, then your mechanism for book ordering and distribution will be in place. Otherwise, you will
want to decide far in advance who will handle the sales. The person who will be ordering books should be
on your committee and actively involved in strategizing the logistics of getting the books to the program
venues and selling the volumes. If, for some reason, the person handling the orders cannot be on the committee, you must designate a committee member to work closely with the book store or Friends group to
take on that responsibility.
Since monetary transactions are involved, the books coordinator should be in charge of cash box distribution and book sales. If the book coordinator is not available to sell all of the books themselves, they should
work with the volunteer coordinator to specially designate and train volunteers to handle sales at each
venue. The books coordinator should have some understanding of the book ordering and returns
process. The job of the books coordinator is not finished until the last unsold book is returned to the publisher for refund or credit and the sales are tallied and reported.
Author Liaison
If you are hosting an author as part of your community-wide read, this person or team of no more than
two people is in charge of your VIP. We recommend no more than two people fill this role because it is
disorienting enough for authors to have to arrive in an unfamiliar community without having to go from
handler to handler every day. As program director, you will doubtlessly have many volunteers for this
position you may even want to be the author liaison yourself. If you as director, are satisfied that you
have successfully delegated every aspect of the campaign to responsible hands, and that you will be able to
escort the author without distractions or interruptions, then perhaps it will be a job for you. Otherwise,
you may want to look for the following qualifications when selecting your author liaison(s):
They are utterly prompt and dependable, able to keep things on your timetable.
They are excellent communicators, both with the author and you.
COMMITTEE/VOLUNTEER POSITIONS
34
They are diplomatsable to intervene politely and diplomatically when the author is falling
behind schedule, or if a persistent fan is compromising his/her time.
They are not star-struck fans. This is not the position for the authors biggest fan on your
committee. The author liaison should have read the book, of course, but this is not a job
for someone who is hoping to get some undivided time with the author. This is a position
for someone who can make sure that the author will leave your community feeling that
he/she has been well received, well taken care of, and that his/her dignity and personal
space has been respected.
They have a clean, working car.
Some authors may have their own escort or assistant. You will still want to designate someone to help
these individuals get around your community, answer their questions, etc. However, this person will not
be expected to be in constant contact with the author as he/she would if the author were traveling alone.
Note: Many larger communities have professional author escorts who regularly work with publishing
companies to chaperone authors to book stores and public functions. If you are have one of these
individuals on your committee, you may want to talk to them about doing the job, or at least,
ask them for some pointers for your designated author liaison.
Be sure to review the itinerary and timetable with your author liaison. Make sure they understand the
extent of their time commitment. The author liaison should, of course, have all of your phone numbers,
the phone number of the authors publicist, and any other key players.
Event Checklist
The following page has an event checklist that may be helpful to your planning process. (See the Toolkit
for a blank version of the checklist.) As program director, you will have a checklist for each program, and
individual event checklists will be the most vital piece of information furnished to every venue coordinator.
EVENT CHECKLIST
35
Event Checklist
Venue Coordinator: Alyssa Carlson
Name of Event:
Venue:
Address:
Date of Event:
Time of Event:
June 1
6:00 p.m.
Room Set-Up:
Stage Set-Up:
Speakers:
Event Format:
Details:
EVENT CHECKLIST
36
Speaker Info:
Book Sales:
The Friends of the Library will be assisting Books And More Books with
book sales. The book sales and book signing table is outside the auditorium.
After the event, the author should be escorted to the book signing table.
Signage:
Post the following signs in the auditorium 45 minutes before the event:
3 signs - Community-Wide Reading Event in Auditorium
at 8 p.m. post on both entrances to the library,
on entrance from parking lot
2 signs - Community-Wide Reading Event in Auditorium
at 8 p.m.
1 sign - Community-Wide Reading Event in Auditorium
at 8 p.m. with down arrow post at top of escalator
Volunteers:
Usher:
Usher:
Info Table:
Press Table:
Volunteers will arrive and check in with venue coordinator 45 minutes before start of event.
Each of the volunteers are scheduled to stay until venue close, except for Elizabeth Johnson
who will be catching a ride home with her mother after the program.
Media Contact:
Other:
EVENT CHECKLIST
37
Signage
Good programs have easy to understand, strategically placed signs. When a program attendee arrives at
a venue, they should be able to find the program room, bathroom, and book sales easily and quickly, as
soon as they walk through the door. If basic information is clearly posted, program volunteers will be able
to concentrate on answering the publics more specific and complicated questions, and complete other
tasks at hand. Remember, all directional, logistical signs should pass the Can I read it from across the
room? test. Also, you may need duplicate signage if there is more than one venue entrance.
Sponsors
In addition to announcements, every event should have a prominently displayed poster sign appropriately
listing all program sponsors, and in some cases, their logos. The larger this sign, the better.
Program Changes
Along with verbal announcements, posting the most current time, location, speaker and other program
changes on a well-placed sign or dry erase board at all events, will effectively help spread the word to an
audience already making an effort to attend.
Cancelled
A program director from Chicago says that if you always create a Cancelled sign and have it ready
in case of an emergency, you will never need to use it. With that superstition in mind, we recommend
that every venue coordinator have a Cancelled sign ready... just in case. Be ready to pull it out at a
moments notice.
Here is a list of additional signs that are often useful at library programs:
Book Sales Here
Book Price
Forms of payment accepted
Please have your $$ ready
(Authors name) has agreed to sign a maximum of 2 books per person
(Authors name) will sign books until 8:00 p.m.
Line forms (arrow)
Doors open at 6 p.m.
Reserved seats released ten minutes prior to start of show
Press Check-in
Reserved tickets
Will Call
Drop your completed evaluations here
Information
Quiet please, program in progress
Other community-wide read events:
Restroom location; Handicapped restroom location
Join Friends of the Library
Volunteer at other community-wide read events
Join the librarys email list for updates on other public programs
Local businesses Want to be involved in sponsoring next years read?
Drop your business card in and well contact you.
SIGNAGE
38
Documenting Events
Without a doubt, there will be plenty of newspaper clippings and even television footage of your
community-wide reading initiative. However, you will still want to create your librarys own audio and
visual record of the successful programs and the exciting moments surrounding them. Photographs,
especially, will prolong the excitement, allow participants to remember their enjoyment, and assist in
reports and requests to sponsors and funders.
Photographs
Whether your library has a budget to hire a professional photographer, or you have designated a committee member to be the official photographer, you will want to meet with the photographer to review the
list of must have shots and strategize time spent at each program.
With your committee, come up with an advance list of moments, or images that you would like to have in
the photographic archive. These images may include:
The author with library patrons
Speakers talking to a full house at the program
A group discussing the book
The mayor with the speakers/author/program committee
Dignitaries, speakers, author with a sponsor
A happy family enjoying a program
A line of patrons checking out the book
A patron sitting and reading the book
The program committee/dignitary/speaker below the banner in front of the library
A welcoming crowd
Patrons enjoying a related exhibit or display in the library
Attendees at related partner programs
Dancers or musical groups performing at related programs
DOCUMENTING EVENTS
39
Final Report
In addition to documenting for your library and community, you should also consider keeping a pad of
paper with you at programs and throughout the initiative that you can use to jot down ideas or what is
and is not working. Consider requiring venue coordinators to record attendance, demographic and
anecdotal information on a report form after the completion of each program.
After the initiative is over, sort through your notes, and reports from venue coordinators, and construct
a record of successes and challenges encountered at each program. Also solicit feedback from the program
committee, volunteers, and staff members. By creating a report on the program while the information is
still fresh in your mind, you will avoid headaches and build on your successes in the next initiative. This
report may be some thing you want to distribute to all involved, or keep as an internal document.
DOCUMENTING EVENTS
40
Evaluation
Determining the impact, effectiveness and scope of your initiative is a great challenge when you are in the
thick of the program.
The following evaluation forms, one from the Chicago Public Library and one from Greensboro Public
Library, were available at community-wide read programs and on the library website for participants to
complete online.
We have included both forms to share two different approaches to evaluation. The Chicago Public Library
evaluation form asks fewer questions and is designed to encourage sharing of anecdotal information.
The Greensboro Public library evaluation form asks for detailed demographic information and poses
issues-oriented questions.
Consider both approaches and decide what works best for your communityperhaps a combination of
the two. Decide what sort of information will best assist you and the planning committee in assessing the
impact of the initiative and building a case for future support.
EVALUATION
41
How did you hear about the One Book, One Chicago program?
Evaluation used with permission of One Book, One Chicago, Chicago Public Library
PLANNING YOUR COMMUNITY-WIDE READ
EVALUATION
42
Participant Evaluation
1. How much of the book, A Lesson Before Dying, have you read?
All of it
Some of it
None of it
Please indicate how much you agree or disagree with the following statements:
Strongly
Disagree
1
1
Somewhat
Disagree
2
2
Somewhat
Agree
3
3
Strongly
Agree
4
4
Not at all
A little
Somewhat
A lot
Please indicate how much the following statements are true for you:
Please indicate how much the following statement is true regarding the book discussion group you just attended.
Strongly
Disagree
1
Somewhat
Disagree
2
Somewhat
Agree
3
Strongly
Agree
4
9. (a) From your standpoint, what was the most important issue brought up during the discussion?
(b) How much did the discussion increase your understanding about this issue? (Circle one response)
Not at all
A little
Some
A lot
10. How interested would you be in reading other books and continuing your conversations as part of the
One City, One Book project? (Circle one response)
Not at all
A little
Some
A lot
Do you have any recommendations for another book for our city to read? ______________________________
11. What is your gender? (circle) Female
Male
12. What is your age? (circle)
18-24
25-35
36-50
13. Which ethnic background do you most identify yourself with? (circle)
African-American
Asian
Hispanic/Latino
Native American
Caucasian
Multi-racialOther
14. Comments:
50+
Thank you!
If you do not have time to answer these questions now, please do so within the next three days and fax the form to (336) 555-6781 or mail
the form to Steve Sumerford, Greensboro Public Library, 219 N. Church Street, Greensboro, NC 27402.
EVALUATION
43
44