BANDURA, Albert. 1991. Social Cognitive Theory of Moral Thougt and Action
BANDURA, Albert. 1991. Social Cognitive Theory of Moral Thougt and Action
BANDURA, Albert. 1991. Social Cognitive Theory of Moral Thougt and Action
MORAL BEHAVIOR
AND
DEVELOPMENT
Volume 1: Theory
Edited by
WILLIAM
JACOB
M. KURTINES
L. GEWIRTZ
m
1991
Albert Bandura
ABSTRACT
A comprehensive theory of morality must explain how moral reasoning, in
conjunction with other psychosocial factors, govems moral conduct. Social cognitive theory adopts a cognitive interactionist perspective to moral phenomena.
Within this conceptual framework, personal factors in the forro of moral thought
and affective self-reactions, moral conduct, and environmental factors ali operate
as interacting deterroinants that inluence each other bidirectionally. Moral thinking is a process in which multidimensional rules or standards are used to judge
conduct. Situations with moral implications contain many decisional ingredients
that may be given lesser or greater weight depending upon the standards by
which they are cognitively processed and the particular constellations of events
in given moral predicaments. There are sorne culturally universal features to the
developmental changes of standards of conduct and the locus of moral agency.
These commonalities arise from basic uniforroities in the types of biopsychosocial changes that occur with increasing age in all cultures. A theory of morality
requires a broader conception than is provided by rationalistic approaches casi in
terros of skill in abstract reasoning. Moral conduct is motivated and regulated
mainly by the ongoing exercise of self-reactive inluence. Self-regulatory mechanisms, therefore, forro an integral part in the conception of moral agency in
social cognitive theory. Development of self-regulatory capabilities does not
create an invariant control mechanism within a person. Self-reactive inluences
do not operate unless they are activated, and there are many psychosocial processes by which self-sanctions can be selectively activated and disengaged from
transgressive conduct. Mechanisms of moral disengagement also play a central
role in the social cognitive theory of morality.
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A universal, though not inbom, latent preference for higher modes of moral
thinking is posited to explain why people do not preserve their cognitive equilibrium simply by adhering to their own opinions and rejecting conflicting ones
(Rest, Turiel, & Kohlberg, 1969). What makes higher-stage reasoning morally
superior is not entirely clear. In thoughtful reviews of the stage theory of moralify. Locke (1979, 1980) identifies and refutes altemative bases of hierarchical
superiority. lt is not that higher stages of reasoning are cognitively superior
because, in most of their judgments, people do not use the highest mode of
thinking they understand. Such findings suggest that in many instances tests of
maturity in moral reasoning may be measuring personal preferences more than
level of competence in moral reasoning (Mischel & Mischel, 1976). On the
matter of stage progression, if people are actuated by an inherent drive for higher
ways of moral thinking it is puzzling why they rarely adopt the uppennost level
as their dominant mode even though they comprehend it (Rest, 1973). lt is
similarly arguable that higher stage reasons are morally superior. By what logical
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reasoning is a morality rooted in law and order (stage 4) morally superior to one
relying on social regard and concem for others (stage 3)? Minorities oppressed
by a social order that benefits the majority and those subjected to the rule of
apartheid would not think so. Nor would writers who argue that social responsibility and concem for others should be the guiding rule of morality (Gilligan,
1982).
Higher-stage reasoning cannot be functionally superior because stages provide the rationale for supporting either side of a moral issue but they do not
prescribe particular solutions. Developmental stages determine the reasons given
for actions, not what actions should be talcen. Different types of moral thinking
can justify stealing, cheating on income laxes, and military bombing of foes.
lmmorality can thus be served as well, or better, by sophisticated reasoning as by
simpler reasoning. lndeed, the destructive social policies advocated by en-
lightened graduales of renowned academies is better explained by the social
dynamics of group thinking than by the collective level of moral maturity (Janis,
1972). When people reason about moral conflicts they commonly face in their
environment, Kohlberg and his associates find that moral reasoning is more a
function of the social influences operating in the situation than of persons' stages
of moral competence (Higgins, Power, & Kohlberg, 1984).
Kohlberg ( 1971 a) underscores the point that his hierarchical stages of reasoning are behaviorally nonprescriptive because they are concemed with the form of
reasoning not its content. However, the end point of moral reasoning, which
construes morality as justice, carries a fixed behavioral mandate. Unlike the
preceding stages, where it is acknowledged that a given type of moral thinking
can support either the transgressive or the conforming side of a moral issue, at
the end-point stage, thought is said to prescribe what courses of action are
morally right. Because movement through the stages is said to be achieved
naturally by the force of reasoning, empirical "is" thus becomes philosophical
"ought." Rationality dictates morality. The ordering of moral priorities is presumably revealed by switching perspectives in impartial cognitive role taking of
the position of each party in a moral conflict. However, as Bloom (1986) notes,
simple perspective shifting in no way guarantees consensus on what aspects of a
situation are morally relevant, the moral principies considered inherent in those
aspects, and which principie should be granted priority unless there is already
prior agreement on which principie should take precedence. lt should also be
noted that impartial role reversibility is imaginable in the abstract, but social
experiences creiile too many human biases for impartiality of view and universalization of interests to be achievable in reality. For example, no amount of
perspective shifting is likely to produce consensus among those who hold proand antiabortion views. The principie of freedom-for women and personalized
fetuses-provides justification for both moral stances. The consensus most likely to he achieved is agreeing to disagree.
Thc evidencc for the cultural university of the "is" has not gone uncontested
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(Locke, 1979; Simpson, 1974). Other theorists argue that the moral idealization
in Kohlberg's theory reflects preference for Western views of moral adequacy
rather than objective standards or the dictates of reason (Bloom, 1986; Shweder,
1982). Societies that are less inclined toward ethical abstractions and idealization
of autonomy come out looking morally underdeveloped even though in their
moral conduct they may exhibit fewer inhumanities than Western societies that
are ranked as morally superior. Kohlberg' s ( 1971 b) prescriptive stance that moral education in the classroom should consist of moving children through the
stages of moral reasoning, even regardless of parental wishes, draws understandable heavy fire (Aron, 1977; Wonderly & Kupfersmid, 1980) and belies the
egalitarian characterization of the theory. The view of moral superiority as an
autonomous self operating above communal nonns and concems does not sit
well with many moral theorists.
Sorne moral philosophers, who hardly lack competence for principled reasoning, regard the principie of justice as only one among other moral principies that
either compete for the role of chief yardstick of morality or share a pluralistic
system of judgment (Carter, 1980; Codd, 1977). lf, however, principled reasoning is defined as using justice as the supreme judgmental rule it becomes a
conceptual truth incapable of empirical disproof (Peters, 1971 ). The common
finding is that adults comprehend different moral principies but use them selectively or in a complementary way, depending on the interplay of circumstances
and the domain of functioning. Moral development produces multifonn moral
thinking rather than follows a single developmental track.
Empirical analyses of Kohlberg's theory generally rely on a test that includes
only a few moral dilemmas sampling a narrow range of moral conlicts. They are
stripped of factors that can greatly complicate efforts to find moral solutions. To
contend that a few sketchy items verify moral truths is to invest a simple assessment tool with extraordinary revelatory power. A test that can offer only a
limited glimpse of moral predicamenls lacking systematic variation of ingredients may provide a shaky empirical basis on which to found a theory of
morality orto classify people into moral types. A person's propensity for principled moral reasoning will vary, depending on the infonnation included in the
depicted moral conflicts. For example, the moral dilemmas devised by Kohlberg
are ambiguous about the likely consequences of transgressive behavior. In the
transactional realities of everyday life, people nol only have to live with lhe
consequences of their moral choices, which they weigh anticipatorily in their
moral reasoning, hui experience of consequences is likely to affect their subsequent moral reasoning. Possible consequences are not taken lightly when moral
decisions can alter the course of one's life. lndeed, when infonnation about
different types of consequences are added even to hypothelical moral dilemmas
used to verify the stage theory, as the severity of personal consequences increases, people favor self-interesl over principled reasoning (Sobesky, 1983).
How often people offer principled solutions for moral conflicts may partly relecl
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the gravity of rhe consequences lhey happen lo imagine for the sketchy portrayals
ralher than their compelence for principled reasoning.
The way in which hypolhetical moral dilemmas are structured can exert
considerable inluence on the priority given to different moral principies and the
amount of agreement obtained in moral judgment. To pit petty theft against
human life, as in the oft-quoted connict of the husband faced with stealing an
overpriced drug to cure his wife's cancer, will draw consensual judgments from
principled thinkers. Adding more substance to the moral dilemmas in the fonn of
complicating elements will elicit disagreement among principled thinkers over
which moral claims should take precedence (Bloom. 1986; Reed, 1987). Toe
moral dilemmas over which people agonize and feud often involve abhorrent
alternatives that do not lend themselves easily to moral solutions. We shall have
occasion lo review sorne of these later.
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tions cannot remain divorced from the social realities of how people go about
judging the moral dilemmas they confront in real life.
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sive to ahstract appeals to rules and moral directives (Cheyne & Walters, 1970:
LaVoie, 1974).
Parcnls cannot always he presenl to guide lheir childrcn's hehavior. Successful socializalion requires gradual subslilution of symbolic and infernal conlrols for exlemal sanctions and demands. As moral standards are gradually
intemalized, they hegin to serve as guides and deterrents to conduct by the selfapproving and self-reprimanding consequences children produce for themselves.
Not only do the sanctions change from a social to a personal locus, but with
advancing age the range of moral considerations expands. As the nature and
seriousness of possible transgressions change with age, parents and other significan! adults in 1he child's life add new aspecls to the moral persuasion. For
example, lhey do nol appeal to legal arguments when handling preschoolers'
misconduct, but they do explain legal codes and penalties to preadolescents to
influence future behavior thal can have serious legal consequences. 11 is hardly
surprising that adolescenls are more likely than young children to consider legalilies in their reasoning about lransgressive acts.
People develop moral standards from a variety of influences. ley form
slandards for judging their own behavior partly on the basis of how significant
persons in their lives react to il. Parents and others are generally pleased when
children meet or exceed valued standards and disappointed when their peormances fall short of them. As a result of such differential evaluative reactions,
children evenlually come lo respond lo their own hehavior in self-approving and
self-critical ways, depending on how it compares wilh the evaluative standards
set by others.
Standards can be acquired through direct instruction in the precepts of conduct
as well as through the evaluative reactions of others toward one s actions (Liebert
& Ora. 1968; Rosenhan, Frederick, & Burrowes, 1968). In this form of transmission, moral slandards are drawn from lhe tutelage of persons in one's social
environment or !hose prescribed in the wrilings of influential figures. The moral
standards to which adults subscribe guide the type of morality they teach lo
children (Olejnik, 1980). As in other forms of influence, direct tuition is most
effective in fostering developmenl of standards when it is based on shared values
and is supported by social feedback to conduct.
People not only prescribe self-evaluative standards for others, they also exemplify them in responding to lheir own behavior. The power of modeling in
influencing standards of conducl is well documented (Bandura, 1986). Modeling
is a dynamic constructive process. People do not passively absorb standards of
conducl from whatever influences happen to impinge upon them. Rather, they
construct generic standards from the numerous evaluative rules that are prescribed, modeled, and taught. This process is complicated because those who
serve as socialization influencers, whether designedly or uninlentionally, often
display inconsistencies between what they practice and whal they preach. When
these two sources of social influence conflicl, example often oulweighs the
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power of precept (Hildebrandt, Feldman, & Ditrichs, 1973; McMains & Liehert.
1968; Rosenhan, Frederick, & Burrowes, 1968). Moreover. people usually differ in the standards they model, and even the same person may model different
standards in different social settings and domains of conduct (Allcn & Liehert,
1969). Such discrepancies reduce the impact of modeling on the development of
personal standards. Exemplified standards also carry mre force when models
possess social power and status (Akamatsu & Farudi, 1978; Grusec. 1971; Mischel & Liebert, 1967).
Parents' level of moral reasoning predicts the level of their children's moral
reasoning (Holstein, 1973). Fine-grained analyses further reveal that children
model the form of the rules their parents use to integrate information in judging
the morality of transgressive conduct (Leon, 1984). Thus, if parents use simple
moral rules so do their children. whereas if parents rely on more complex
relativistic rules, their children do likewise. Parents, of course, are not oblivious
to their children's cognitive capabilities to grasp the moral implications of their
conduct. Parents react differently to their children's misconduct at different ages
(Denny & Duffy, 1974). They increase the complexity of their moral reasoning
as their children get older. The more complex the parent's moral reasons in
dealing with misconduct, the more elaborate is their children's moral reasoning.
Variation in social inluences contributes to developmental changes in what
factors are considered to be morally relevant and the relative weight they are
given.
Parents, of course, are not the exclusive source of childrens' standards of
moral judgments and conduct. Other adults, peers. and symbolic models, who
are by no meaos uniform in their moral perspectives, play inluential roles as
well. Children exposed to adult and peer models who exemplify connicting
standards adopt different standards of conduct than if adults alone set the standard, or if adults and peer models subscribe to the same standards (Bandura,
Grusec, & Menlove, 1967; Brody & Henderson, 1977). As we have already
seen, the power of modeling is attenuated by variation in modeled standards.
Peers can also exert strong inluence on the application of pre-existing moral
standards by evaluative justifications that make transgressive behavior morally
permissible. Even when the evaluative reactions of parents carry more weight
than those of peers, peers can win out because they are the ones who are present
in the behavioral situations to exert inluence on moral choices (Dombusch,
1987). The rnechanisms goveming the conditional application of moral standards
will be analyzed in a later section of this chapter.
To the developing child televised modeling, which dramatizes a vast range of
moral connicts that transcend viewers' immediate social realities, constitutes
another integral part of social leaming. The values modeled in print can similarly
impart moral standards for judging conduct (Walker & Richards, 1976). Symbolic modeling inluences the development of moral judgments by what it portrays as acceptable or reprehensible conduct, and by the sanctions and justifica-
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adopting them for sorne time. Families who are estranged from the mainstream
social systems also pay linle or no heed to institulional values.
A comprehensive theory of social transmission must also explain what produces and sustains the values, standards and behavioral nonns promulgated by
the cultural institutions. They are products of inluences wielded by members of
the society. Changes in social systems are often initiated by detennined dissenters acting on values modeled largely from individuals who have opposed prevailing social practices (Bandura, 1973; Keniston, 1968; Rosenhan, 1970). Dissenters create their own subsystems lo suppon lheir effons to refonn social
systems (King, 1958).
In discussing the limitations of personality theories of socialization, Reiss
states that, in such approaches, social change can arise only when there is a
breakdown in transmission between generations. This type of criticism is applicable to theories assuming that parental values are introjected by children in
toto and then are later passed on unmodified to their progeny. In social cognitive
theory, the adoption of values, standards and attributes is governed by a much
broader and more dynamic social reality. Social leaming is a continuous process
in which acquired standards are elaborated and modified, and new ones are
adopted. As previously mentioned, intemalization involves construction of standards from di verse sources of inluences rather than mindless mimicry. Children
repeatedly observe the standards and behavior paneros not only of parents, but
also of siblings, peers, and other adults (Bandura, Grusec, & Menlove, 1967;
Davidson & Smith, 1982). Moreover, the extensive symbolic modeling provided
in the mass media serves as another prominent extrafamilial source of inluence
(Liebert, Sprafkin, & Davidson, 1982). Hence, children's values and attributes
are likely to relect amalgams of these diverse sources, rather than simply the
unaltered familiai heritage. Even if psychosocial pattems arose solely from familial sources, significant changes could emerge across generations through
familial transmission. This is because the attributes and standards of the two
parents are rarely identical and siblings add further variety to what is modeled in
the familial environment. The attributes children develop are composites of
different features of parental and sibling values at each generation. Thus, children within the same family can develop somewhat different composite systems
of attributes and values that are neither solely those of the parents nor of the
siblings (Bandura, Ross, & Ross, 1963).
Sorne of the criticisms levied by Reiss against the familia) transmission model
are debatable, but his contention that social institutions often play a heavier role
in perpetuating and changing standards and psychosocial pattems than do familial inluences is well taken. However, an interactional theory that treats human
development as a product of both familia! and social system inluences holds
greater promise of furthering our understanding of the process than does a dichotomized view that pits one system against the other. This broader transmission model provides the vehicle for cultural evolution and the transmission of
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cultural pattems holh within generalions and from one generation lo the next
( Boyd & R icherson. 1985).
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much more than age trends: They assume ( 1) That there is unifonnity of judgment when a person is at any given stage; (2) That a person cannot evaluate
conduct in tenns of a given moral principie without first adopting a series of
preceding principies; and (3) That attainment of a given judgmental principie
replaces preceding modes of thought by transfonning them. These presumptions
do not fare well when compared to emprica! findings.
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ing. Once children have leamed to reason in accord with evident fact (e.g.,
changing the shape of a clay hall does not change its mass), they will not revert to
fallacious reasoning by exposure to arguments they know to be untrue.
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ing moral judgments than simply observing the same moral arguments being
modeled (Matefy & Acksen, 1976).
Simply demonstrating that children are unmoved either by what they already
know or by whal they do not comprehend because it exceeds their cognitive
capabilities is a mundane finding that can be explained without requiring an
elaborale automotivating mismatch rnechanism. Until objective criteria are specified for whal level of disparity constitutes moderate discrepancy, the equilibration model of self-motivation does not lend itself readily to empirical test. Langer
( 1969) maintains that it is the cognitive perturbations children spontaneously
produce by themselves rather than those extemally activated by discrepant events
that are the effective instigators of cognitive change. Moreover, the cognitive
conlict is said to be often unconscious, which makes it even less accessible to
study. Unless independenl measures of unconscious self-perturbation are provided, the posited incongruity motivator is incapable of verification.
As a rule, people do not pursue most activities that differ moderately from
what they know or can do. lndeed, if they were driven by every moderately
discrepant event encountered in their daily les they would be rapidly overwhelmed by innumerable imperatives for cognitive change. Effective functioning requires selective deployment of attention and inquiry. Self-motivation
through cognitive comparison requires distinguishing between standards of what
one knows and standards of what one desires to know. lt is the latter standards
that exert selective inluence over which of many activities that create discrepant
experiences will be actively pursued. A moderately discrepant experience, even
in areas of high personal involvernent, does not guarantee cognitive change.
When faced with views that are discordant from their own conceptions, people
often resolve the conlict by discounting or reinterpreting the discrepant infonnation rather than by changing their way of thinking. lt has been shown in other
domains of cognitive functioning that the degree of cognitive change generated
by exposure to discrepant information is better predicted from the credibility of
those voicing discrepant views than from the degree of disparity per se. Sources
of high credibility produce increasing cognitive change the more their views
differ from those held by the person being inluenced whereas, for sources of low
credibility, the more discrepant their view, the more they are rejected (Bergin,
1962; McGuire, 1985). Social factors exert a powerful inluence on how discrepant conceptions are cognitively processed and received.
Sorne efforts have been made to test the equilibration mechanism of developmental change within Kohlberg's framework by exposing children to moral
arguments that increasingly diverge from the views children already hold. In the
initial investigations of stage constraints on moral change, children were presented with a few hypothetical moral dilemmas and they were given confcting
moral advice by persons using reasons from different stages (Rest, Turiel. &
Kohlberg, 1969; Turiel, 1966). The investigators report that children rejecl modeled opinions below their dominan! mode of thinking, are unaffccted by those
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that are too advanced, but are likely to adopt modeled views one stage above
their own.
Subsequent research indicates that the restricted changeability o moral reasoning may lie more in how the modeling influence was used than in constraints
o children's stages. lt is unreasonable to expect entrenched moral perspectives
to be altered markedly by a transitory influence, especially i presented in a weak
form. Theories predicting null results should apply social influences in their most
powerful form because one can easily fail to produce cognitive changes by using
weak influences. Children do not remember the essential details o moral situations presented to them briefly. but they show good recall with greater exposure
(Austen, Ruble, & Trabasso. 1977). Fleeting information that goes by unrecognized or unrecalled cannot affect moral thinking. In the studies conducted by
Rest and Kohlberg. not only is the modeling influence unusually brief, but the
models disagree with their views by advocating opposing solutions. Although
results are not entirely uniform (Walker, 1983), models who are consistent in
how they judge different moral predicarnents generally have greater impact on
children's moral reasoning than do models who disagree with each other (Brody
& Henderson, 1977; Keasey, 1973). When the modeled views are consistent,
children's moral perspectives are changed more by exposure to moral reasoning
two stages above their own than by reasoning one stage more advanced (Arbuthnot, 1975; Matey & Acksen, 1976). These findings are in accordance with
substantial evidence in social psychology cited earlier that the more discrepant
persuasive reasoning is from one's own views, the more one's attitudes change.
lmmaturity, of course, places sorne limits on the power of discrepant influences.
Young children cannot be influenced by reasoning so advanced that it is completely incomprehensible to them.
Children also adopt modeled modes of reasoning labeled as more primitive in
the stage hierarchy, but the findings are mixed on how well they adhere to them
over time. Here, too, the variable adherence may refiect more how persuasively
modeling is used than stage constraints. The views of a lone model, or one who
disagrees, can be easily discounted as atypical. lt is consensual multiple modeling that carries the strong persuasive impact necessary to override pre-existing
orientations. lndeed, the propensity of children to pattem their preferences after
models increases as the leve! of consensus among models increases (Perry &
Bussey, 1979). Viewers are likely to conclude that i everyone firmly believes
something. it must have rnerit.
lt could be argued that judging by the intentionality of actions does not
necessarily represen! a higher level of reasoning than judging by the consequences that fiow from the acts. In judging the morality of nuclear strategies, for
example, the awesome destructiveness o a nuclear attack should be the overriding consideration, rather than the intentions o the launchers o such attacks. To
give utmost priority to the devastating consequences o a nuclear strike would
hardly be considered "regressive" or "primitive" thinking. Rather, to judge as
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morally well intended, nuclear strikes that can take a massive toll on human life
and render much of the planet uninhabitable would reflecl an unthinking reverence for intention and personal principie.
Results showing thal there are sorne age trends in moral judgment, that
children fail to adopt standards they do not fully comprehend or about which
there is disagreernent, and that they are disinclined to stick to views considered
immature for their age can be adequately explained without requiring stage
propositions. Evidence that moral reasoning can be changed by exposure to
modes of thinking that invert or skip stages is al variance with the contention of
stage theory that, to alter how one thinks about moral issues, one has to pass
through an invariant sequence of stages, each displacing lower ones along the
way from which there can be no retum. Acknowledging the intraindividual
diversity of moral reasoning, sorne stage theorists (Rest, 1975) have redefined
stage progression as a shifting distribution of mixed modes of thinking that are
affected by many environrnental factors. Such a view reduces the mismatch
between the theoretical conception and the actuality. But it raises the issue of
what purpose is served by adhering to a stage doctrine stripped of its major
defining properties of change by structural displacernent, steplike discontinuity,
unifonnity of cognitive structure, and judgrnent unarbitrated by either the situational factors or the domain of activity? lf stage progression is recast as a
multifonn gradualistic process cultivated by environrnental influences, such a
model differs linle from developrnental theories that do not invoke stages.
Apparent deficiencies in moral reasoning, often anributed to cognitive limitations or insensitivity to certain moral issues, have also been shown to depend
partly on how moral thought is assessed (Chandler, Greenspan, & Barenboim,
1973; Gutkin, 1972; Hatano, 1970; Leming, 1978). The same individuals express different types of moral judgments, depending on how morally relevant
factors are presented, whether children judge verbal accounts or behavioral portrayals of transgressions, whether they judge common or outlandish moral conflicts, whether they reveal their moral orientations in abstract opinions or in the
severity of the sanctions they apply to different acts, and whether they judge the
transgressive acts of others or give moral reasons for how they would behave if
faced with similar moral dilemmas. The view that stages constrain people to
think in a unifonn way receives little support in the notable variability of moral
thinking even with small changes in how moral conflicts are presented and how
judgments are rendered.
MORAL JUDGMENT AS APPLICATION
OF MULTIDIMENSIONAL RULES
In the social cognitive view, moral thinking is a process in which multidimensional rules or standards are used to judge conduct. Situations with moral implications contain many decisional ingredients that not only vary in importance
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but may be given lesser or greater weight, depending on the particular constellation of events in a given moral predicament. Among the many factors that enter
into judging the reprehensibility of conduct are the nature of the transgression; its
base rate of occurrence and degree of norm variation; the contexts in which it is
perfonned and the perceived situational and personal motivators for it; the immediate and long-range consequences of the actions; whether it produces personal
injury or property damage; whether it is directed al faceless agencies and corporations or at individuals; the characteristics of the wrongdoers, such as their age,
sex, ethnic, and social status; and the characteristics of the victims and their
perceived blameworthiness. In dealing with moral dilemmas, people must extract, weigh, and integrate the morally relevant information in the situations
confronting them.
We saw earlier that moral rules or standards of conduct are fashioned from
varied social sources including precepts, evaluative social reactions, and models
of moral commitments. From such diverse experiences people learn which factors are morally relevant and how much weight to attach to them. With increasing experience and cognitive competence, moral judgments change from singledimensional rules to multidimensional rules of conduct. The more complex rules
involve configura! or relativistic weighting of morally relevant information. That
is, factors that are weighed heavily under sorne combinations of circumstances
may be disregarded or considered of lesser import under a different set of
conditions.
Researchers who approach moral thinking as a process of information integration havr, studied the rules by which children weigh and combine information
about different factors in making moral judgments (Kaplan, 1989; Lane & Anderson, 1976; Surber, 1985). Much of this research has examined how children
combine information about intentions and consequences in judging transgressive
actions. When presented with situations varying in degree of maliciousness and
hann, children do not reason dichotomously. that is, using hann when young and
intention when older, as proposed by Piagetian theory. Rather, they apply varied
integration rules in which the different factors are combined additively with the
same absolute weight regardless of other information, or configurally in which
the amount of weight given to a factor depends on the nature of another factor.
However, additive rules seem to predominate (Leon, 1980, 1982). The form of
the integration rule used vares more across individuals than ages. Parental
modeling accounts for a large part of the individual differences in complexity of
moral decision making (Leon, 1984). Parents differ in how they integrate information into moral judgments, ranging from a simple rule based solely on damage
done, to a composite linear rule combining intent and damage, to a more complicated configura! rule that weighs damage differentially, depending on intent. In
their own cognitive processing of information regarding the morality of conduct,
children model their parents' rules in form and complexity.
Children at ali ages use both intention and harm in forming their judgments,
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with developmental changes in the weight given these factors being gradual
rather than stagelike (Grueneich, 1982; Surber, 1977). Analyses that separate
what judgmental factors are selected from constellations of events, what weight
is given to the factors that are singled out, and the decision rule by which they are
combined are especially well suited to darify developmental changes in moral
reasoning. Multifaced analyses of judgments of factorial combinations of different types of information are more informative than coding verbal protocols or
selecting global attributions of whether outcomes are attributed to personal
causation or to externa! circumstances.
Kaplan (1989) has examined the integrative rules of moral decision making
with scenarios that include different combinations of factors characterizing the
various stages of Kohlberg's theory. For example, a transgressive act may be
portrayed as both fulfilling a social obligation and serving a moral principie, or
as inlicting punishment but fulfilling a social obligation. People's judgments
revea! how much weight they give to the different factors and the type of
integration rule they use. The findings show that students combine factors from
different stages in their moral decision making rather than reason in terms of a
particular stage-constrained moral rule. Efforts to develop morality based on
Kohlberg's framework rely on guided moral argumentation that provides exposure to more mature levels o reasoning. This form of moral training presumahly improves cognitive skill in making decisions about moral problems rather
than inculcates particular values. Kaplan found that such training is more likely
to inculcate values than to increase the complexity of moral reasoning. However,
students can leam to combine information in configura! or relativistic moral rules
through discussions of nonmoral problems in which they come to understand that
particular factors may be given more or less weight, depending on the configuration of other elements.
More work remains to be done on how people deal with large sets of morally
relevant factors, how social inluences alter the weight they give to different
factors, what types of combinatoria! rules they use, and how these different
aspects of moral judgment change with development. Humans are not ali that
adept at integrating diverse information (Kahneman, Slovic, & Tversky, 1982).
As in other judgmental domains, when faced with complexities most people
probably fall back on judgmental heuristics that give too much weight to a few
moral factors while ignoring other relevant ones. Consistent social feedback can
produce lasting changes in the rules used to judge the morality of action
(Schleifer & Douglas, 1973). However, in everyday life social consensus on
morality is difficult to come by. thus creating ambiguity about the correctness of
judgment. In the absence of consistent feedback, reliance on convenient
heuristics may become routinized to the point where moral judgments are rendered without giving much thought to individuating features of moral situations.
The susceptibility of moral judgment to change depends in part on the effects of
1.
67
the actions it fosters. Over time, people alter what they think by experiencing the
social effects of their actions.
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Efforts to verify the link between moral thought and action have raised disputes about the designation of moral conduct. Kohlberg and Candee ( 1984) argue
that it is perfonners' intentions that define their actions as moral or immoral. lf
the morality of conduct is defined by the intentions voiced by transgressors, then
most behavior that violates the moral codes of society will come out laundered as
righteous. People can easily find moral reasons to redefine their misdeeds as
really well-intentioned acts. They become more adept at self-serving justifications as they gain cognitive facility. Presumed intent always enters in as one
factor in the social labeling of behavior (Bandura, 1973), but intention is never
used as the decisive definer of conduct. A robber who had a good intent would
not thereby transfonn robbery into nonrobbery. A theory of morality must explain the detenninants and the mechanisms goveming transgressive conduct, not
only how perpetrators justify it. This requires a broader conception of morality
than is provided by a rationalistic approach cast in terms of skill in abstract
reasoning. Affective factors play a vital regulative role in moral conduct.
1.
69
duct but, in itself, such infonnation provides little basis for self-directed reactions. Actions give use to self-reactions through a judgmental function in which
conduct is evaluated against moral standards and environmental circumstances.
We saw earlier that situations with moral implications contain many judgmental
ingredients that not only vary in importance but may be given lesser or greater
weight, depending on the particular constellation of events in a given moral
predicament. In dealing with moral dilemmas, people must, therefore, extract,
weight, and integrate the morally relevant infonnation in the situations confronting them. Factors that are weighted heavily under sorne combinations of circumstances may be disregarded or considered of lesser import under a different set of
conditions. This process of moral reasoning is guided by multidimensional rules
for judging conduct.
Self-regulation of moral conduct involves more than moral thought. Moral
judgment sets the occasion for self-reactive influence. Affective self-reactions
provide the mechanism by which standards regulate conduct. The anticipatory
self-respect and self-censure for actions that correspond with, or violate personal
standards serve as the regulatory influences. People do things that give them selfsatisfaction anda sense of self-worth. They ordinarily refrain from behaving in
ways that violate their moral standards because it will bring self-condemnation.
There is no greater punishment than self-contempt. Anticipatory self-sanctions
thus keep conduct in line with interna! standards.
There is a difference between possessing self-regulatory capabilities and
being able to apply them effectively and consistently under the pressure of
contravening influences. Effective self-regulation of conduct requires not only
self-regulatory skills but also strong self-belief in one's capabilities to achieve
personal control. Therefore, people's belief in their efficacy to exercise control
over their own motivation, thought pattems and actions also plays an important
role in die exercise of human agency (Bandura, 1986). The stronger the perceived self-regulatory efficacy, the more perseverant people are in their selfcontrolling efforts and the greater is their success in resisting social pressures to
behave in ways that violate their standards. A low sense of self-regulatory
efficacy heightens vulnerability to social pressures for transgressive conduct.
lf people encounter essentially similar constellations of events time and again,
ttiey do not have to go through the same moral judgmental process of weighting
and integrating moral factors each time before they act. Nor do they have to
conjure up self-sanctions anticipatorily on each repeated occasion. They routinize their judgment and action to the point when they execute their behavior
with little accompanying thought. However, significant changes in morally relevant factors reactivate evaluative processes for how to behave under the altered
circumstances.
In social cognitive theory, the self is not disembodied from social reality.
People make causal contribution to their actions and the nature of their environment by exercising self-influence. However, in accord with the model of re-
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cprocal causation, social influences affect the operation of the self system in al
least three major ways. They contribute importantly to the development of selfregulatory competence. Analyses of regulation of moral action through affective
self-reaction distinguish between two sources of incentive motivation operating
in the process. There are the conditional self-generaled incentives thal provide
guides and proximal motivators for moral courses of action. Then there are the
more distal social incentives for holding lo a moral syslem. Thus, the second way
in which social influences contribute to morality is by providing collective support for adherence to moral standards. The third way in which social realities
affect moral functioning is by facilitating selective activation and disengagement
of moral self-regulation. The forms that the various psychosocial mechanisms of
moral disengagemenl take are analyzed in the sections thal follow. 11 might be
noted in passing that the wealth of particularized knowledge on how self-regulatory competence is acquired and exercised (Bandura, 1986) stands in stark
contrast to the ill-defined intemali1,ation process commonly invoked in theories
of morality. A complete theory of rnorality, whatever its theoretical allegiance,
musl include these verified mechanisms of self-regulation.
1.
71
Diversily of slandards in a sociely. lherefore, does nol necessarily creale personal conlicl. Selective association can forge consistency out of diversily.
Behavior is especially susceptible to externa! influences in the absence of
slrong countervailing interna! standards. People who are not much commiued lo
personal slandards adopl a pragmatic orientation, tailoring their behavior lo fil
whatever the situation seems to call for (Snyder & Campbell, 1982). They become
adept al reading social situations and guiding lheir actions by expediency.
One type of conlict between social and self-produced consequences arises
when individuals are socially punished for behavior they highly value. Principled
dissenters and nonconformists often find themselves in this predicamenl. Here,
the relative strength of self-approval and social censure determine whether the
behavior will be restrained or expressed. Should the threatened social conscquences be severe, people hold in check self-praiseworthy acts in risky situations
but perform them readily in relatively safe settings. There are individuals, however, whose sense of self-worth is so strongly invested in certain convictions that
they will submit to prolonged maltreatment, rather than accede to what they
regard as unjust or immoral.
People commonly experience conlicts in which they are socially pressured to
engage in behavior that violates their moral standards. When self-devaluative
consequences outweigh the benefil for socially accommodating behavior, the
social influences do not have much sway. However, the self-regulation of conduct operates through conditional application of moral standards. Self-sanctions
can be weakened or nullified by exonerative moral reasoning and social circumstances. People display different levels of detrimental behavior and offer different types of moral reasons for it, depending on whether they find themselves in
social situations that are conducive to humane orto hurtful conduct (Bandura,
Underwood, & Fromson, 1975). Because almost any conduct can be morally
justified, the same moral principies can support different actions, and the same
actions can be championed on the basis of different moral principies. However,
moral justification is only one of many mechanisms that affect the operation of
moral standards in the regulation of conduct.
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BANDURA
MUR~
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FIG. 1.1. Mechanisms through which interna! control is selectively
activated or disengaged from reprehensible conduct at different points
in the regulatory process (Bandura, 1986).
dards. Figure 1.1 shows the four major points in the self-regulatory process at
which interna! moral control can be disengaged from detrimental conduct. Selfsanctions can be disengaged by reconstruing conduct, obscuring causal agency,
disregarding or misrepresenting injurious consequences, and blaming and devaluating the victims.
These mechanisms of moral disengagement have been examined most extensively in the expression of violent conduct. But selective disengagement of moral
self-sanctions is by no meaos confined to extraordinary inducements to violence.
People often experience contlicts in which behavior they themselves devalue can
serve as the means for attaining valued benefits. As long as self-sanctions override the force of externa! inducements, behavior is kept in line with personal
standards. However, in the face of strong externa! inducements such contlicts are
often resolved by selective disengagement of self-sanctions. This enahles otherwise considerate people to perform self-serving activities that have detrimental
social effects. The processes by which self-regulatory capabilities are acquired
have been examined in sorne detail. However, the selective activation and disengagemenl of interna! control, which have considerable theoretical and social
import, have only recently received systematic study.
Moral Justification
One set of disengagement practices operates on the construal of the behavior
itself. People do not ordinarily engage in reprehensible conduct until they have
justified to themselves the morality of their actions. What is culpable can be
made righteous through cognitive reconstrual. In this process, detrimental con-
1.
73
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1.
75
76
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threats that inlict extensive human suffering or that endanger the very survival of
the society. The gravity criterion is fine in principie but slippery in specific
application. Like most human judgments, gauging the gravity of threats involves
sorne subjectivity. Moreover, violence is often used as a weapon againsl lhreals
of lesser magnitude on lhe grounds that, if left unchecked, they will escalale in
severity to the point where they will eventually extract a high toll on human
liberties and suffering. Gauging potential gravity involves even greater subjectivity and fallibility of judgment than does assessment of present danger. Construal of gravity prescribes choice of options, but it is also often true that choice
of violent options shapes construal of gravity. Thus, projected grave dangers to
the society are commonly invoked morally to justify violent means to squelch
limited present threats.
The mass media, especially television, provide the best access to the public
through their strong drawing power. For this reason, television is increasingly
used as the principal vehicle of justification. Struggles to legitimize and gain
support for one' s causes and to discredit those of one' s opponents are now waged
more and more through the electronic media (Ball-Rokeach, 1972; Bassiouni,
1981).
The nuclear age has ushered in new magnitudes of risk that create major moral
imperatives and paradoxes. Major disputes revolve around the morality of the
development of nuclear weaponry and on nuclear retaliatory policies (Churchill,
1983; Johnson, 1984; Lackey, 1984). Proponents of the deterrence doctrine justify
threat of nuclear retaliation as a necessary meaos to protect against a nuclear attack
by rival powers. The moral justifications take the following fonn: Self-defense
against grave dangers is morally obligatory. Threats to strike back in kind if
attacked with nuclear weapons not only safeguards the populous from adversaries
with nuclear arsenals, but deters them from nonnuclear assaults against vulnerable
allies as well. Unilateral disarmament is untenable because it leaves a nation open
to coercive control by adversaries through extortive nuclear threats.
Threats of nuclear retaliation have no deterrent effect unless the feuding nations
believe that their adversary has every intention to use such weapons in the event of
a nuclear attack. But virtually everyone concedes that it would be suicida! to use
them. A nuclear deterrence doctrine paradoxically seeks to achieve a deterrent
effect with threats that no one in their right mind could conceive of ever using.
Hence, in efforts to add credibility to deterrence policies, nuclear weapons are
menacingly deployed and nuclear systems are said to be preprogrammed so that a
launch of offensive missiles will trigger a massive nuclear counterstrike semiautomatically. The intent is to strengthen the deterrent threat by creating the mindset that retaliatory reactions cannot be checked by a loss of retaliatory nerve. In the
justificatory arguments of proponents, national security is ensured by maintaining
a balance of nuclear destructiveness that will be mutually deterring. They remain
suspecl of treaties aimed at limiting or reducing ballislic arsenals on the grounds
1.
77
that agreements are unlikely to be honored and verification procedures are inadequate to safeguard against cheating.
Opponents of nuclear deterrence policies consider the development of nuclear
weaponry and threats to use it, even in retaliation, as morally wrong. They
regard a retaliatory strike that would inevitably produce vast human and ecological devastation as a ghastly act of vengeance that is irrational as well as immoral.
A counterstrike to a failed deterrence would most likely achieve only massive
mutual destruction through a series of nuclear exchanges with surviving missiles
dispersed on land, in aircraft, and in submarines. In the afterrnath, survivors
would find themselves in a largely uninhabitable environment. Drifting radioactive fallout would spread the devastating human and ecological toll both within
and across nations. These are unique indiscriminate consequences of nuclear
weapons that limit the value of deterrence models developed for conventional
arrned conflicts. In short, the moral logic of counterstrike threat is underrnined
by its self-destructive consequences. Nuclear deterrence thus rests on a retaliatory threat that paradoxically is too self-destructively irrational and too immoral in
innocent human toll to carry out. What is immoral to do is immoral to threaten
(Kavka, 1988). Deterrent credibility must depend on perception of one's adversary as sufficiently irrational and immoral to be able to launch nuclear missiles
that can destroy each other's societies. Opponents call into question other aspects
of deterrent effect. The heavy military involvements of superpowers with nuclear
stockpiles (e.g., in Korea, Eastem Europe, Vietnam, Afghanistan) dispute the
argument that the existence of a nuclear threat deters nonnuclear military venturesomeness (Lackey, 1984). Nations are understandably unwilling to risk selfdestruction to repulse invaders abroad.
Development and deployment of nuclear weapons consume huge financial,
technical and creative resources. To justify and gain public support for continua!
investment of a large share of national resources in nuclear bombs, proponents
usually portray their adversaries as possessing nuclear superiority. Mutual disadvantageous comparison has fostered spiraling escalation of ever deadlier arsenals. Any advancement in either offensive or defensive missile technology is
likely to create a destabilizing effect that sparks a new escalation of destructive
potential. Proponents contend that a powerful deterrent threat must be maintained until such time as a space-based impenetrable defense system is developed
against ballistic missiles. Critics argue that any defensive shield will be porous
and orbiting battle stations would be highly vulnerable to counterrneasures, thus
requiring continued reliance on deterrence by retaliatory nuclear threat to bolster
the partial defense (Long, Hafner, & Boutwell, 1986). Rather than shifting the
effort from retaliatory deterrence to defensive self-protection, adding a new
defensive system to offensive retaliatory forces will only create more sophisticated nuclear systems poised for mutual destruction. Erecting new defensive
systems undercuts efforts to reduce offensive nuclear forces.
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Euphemistic Labeling
Language shapes people's thought pattems on which they hase many of their
actions. Activities can take on a very different appearance, depending on what
they are called. Euphemistic language thus provides a convenient device for
masking reprehensible activities or even conferring a respectable status upon
them. Through convoluted verbiage, destructive conduct is made benign and
those who engage in it are relieved of a sense of personal agency. Laboratory
studies reveal the disinhibitory power of euphemistic language (Diener, Dineen,
Endresen, Beaman, & Fraser, 1975). Adults behave much more aggressively
when assaulting a person is given a sanitized label than when it is called
aggression.
In an insightful analysis of the language of nonresponsibility, Gambino
( 1973) identifies the different varieties of euphemisms. One form, palliative
ex.pressions, is widely used to make the reprehensible respectable. Through the
power of hygienic words, even killing a human being loses much of its repugnancy. Soldiers waste people rather than kili them, intelligence operatives terminote
(them) with exJreme prejudice (Safire, 1979). When mercenaries speak of
fulfilling a contract, murder is transforrned by admirable words into the honorable discharge of duty. Terrorists label themselves asfreedomfighters. Bombing
attacks become clean, surgical .ttrikes, invoking imagery of the restorative handicrafts of the operating room, and the civilians they kili are linguistically converted to collateral damage (Hilgartner, Bell, & O'Connor, 1982).
Sanitizing euphemisms, of course, perform heavy duty in less loathsome but
unpleasant activities that people are called upon to do from time to time. In the
language of sorne govemment agencies, people are not fired, they are selected
out. as though they were receiving preferential treatment. A corporate memo
speaks not of laying people off work, but of resizing our operations to the leve/
of profitable market opportunities. In teaching business students how to le in
cpmpetitive transactions, the instructor speaks euphemistically of strategic misrepresentation (Safire, 1979). The television industry produces and markets
sorne of the most brutal forms of human cruelty under the sanitized labels of
action and adventure programming (Baldwin & Lewis, 1972). The acid rain that
is killing our lakes and forests loses much of its acidity in its euphemistic form as
atmospheric deposition of anthropogenically derived acidic substances (Hechinger, 1985). The nuclear power industry has created its own specialized set of
euphemisms for the injurious effects of nuclear mishaps; an ex.plosion becomes
an energetic disassembly, a reactor accident is a normal aberration, and plutonium contamination is merely infi/tration (San Francisco Chronicle, 1979a).
The agentless passive form serves as a linguistic device for creating the
appearance that culpable acts are the work of nameless forces, rather than people
79
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(Bolinger, 1982). lt is as though people are moved mechanically but are not
really the agents of their own acts. Even inanimate objects are sometimes invested with agentive properties: The telephone pole was approaching. I was auempting to swerve out o/ its way when it struck. my front end (San Francisco Chronicle, 1979b). Gambino further documents how the specialized jargon o a
legitimate enterprise can be misused to lend an aura o respectability to an
illegitimate one. In the Watergate vocabulary criminal conspiracy became a
game plan, and the conspirators were team players calling for the qualities and
behavior befitting the best sportsmen. The disinhibitory power o language can
be boosted further by colorful metaphors that change the nature o culpable
activities.
Advantageous Comparison
Whenever events occur or are presented contiguously. the first one colors how
the second one is perceived and judged. By exploiting the contrast principie,
moral judgments o conduct can be intluenced by expedient structuring o what it
is compared against. Thus, self-deplored acts can be made righteous by contrasting them to tlagranl inhumanities. The more outrageous the comparison practices, the more likely il is thal one's own destructive conduct will appear tritling
or even benevolent. Promoters o the Vietnamese war and their supporters, for
example, minimized the slaying o countless people as a way o checking massive Communist enslavemenl. Given the tritling comparison, perpetrators of
warfare remained unperturbed by the facl that the intended beneficiaries were
being killed atan alanning rate. Domestic protesters, on the other hand, characlerized their own violence against educational and poltica! institutions as tritling, or even laudable, by comparing il with the camage perpetrated by their
country's military forces in foreign lands. Terrorists minimize their slayings as
the only deense weapon they have to curb the widespread cruelties intlicted on
their people. In the eyes o their supporters, risky attacks directed at the apparatus o oppression are acts o seltlessness and martyrdom. Those who are the
objects of terrorist attacks, in tum, characterize their retaliatory violence as
tritling, or even laudable, by comparing them wilh camage and terror perpetrated
by terrorists. In social contlicts, injurious behavior usually escalates with each
side lauding its own behavior but morally condemning that of their adversaries as
heinous.
Historical advantageous comparisons are also invoked as justifications of
violence. Advocates of terrorist tactics are quick to note that the democracies o
England, France, and the United States were bom o violence against oppressive
rule. A fonner director o the CIA effectively detlected, by favorable comparison, embarrassing questions about the morality and legality of CIA-directed
1.
81
Displacement of Responsibility
Self-sanctions are activated most strongly when personal agency for detrimental
effects is unambiguous. Another set of dissociative practices operates by obscuring or distorting the relationship between actions and the effects they cause.
People will behave in ways they normally repudiate if a legitimate authority
accepts responsibility for the consequences of the conduct (Diener et al., 1975;
Milgram, 1974). Under conditions of displaced responsibility, people view their
actions as springing from the dictates of authorities rather than their being personally responsible for them. Since they are not the actual agent of their actions,
they are spared self-prohibiting reactions. Displacement of responsibility not
only weakens restraints over one's own detrimental actions but diminishes social
concern over the well-being of those mistreated by others (Tilker, 1970).
Most of the research on attributional analysis of moral judgment is concerned
with whether people view their behavior as determined by externa! circumstances
or hold themselves responsible for it (Ross & DiTecco, 1975; Rule & Nesdale,
1976). Perceptions of causal responsibility are reduced if the harmful consequences of actions are viewed as unintended, unforeseeable, or the actions arose
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from thc dictatcs of thc situation. Within thc attrihutional framcwork. thcsc
factors are usually studicd as mitigators of moral judgmcnt rathcr !han as discngagcrs of moral sclf-sanctions.
faemption from sclf-devaluation for hcinous dceds by displacement of responsibility has heen most grucsomely rcvcaled in socially sanctioned mass
ellecutions. Nazi prison commandants and their staffs divested themselves of
personal responsihility for their unprccedented inhumanities (Andrus, 1969).
They were simply carrying out orders. Impersonal obedience to horrific orders
was similarly evident in military atrocities, such as the My Lai massacre (Kelman. 1973). In an effort to deter institutionally sanctioned atrocities, the Nuremherg Accords were estahlished. declaring that obedience to inhumane orders,
even from the highest authorities. does not relieve subordinates of the responsihility of their actions. Howcver. since victors are disinclined to try themselves as
criminals, such decrees have limited deterrence without an intemational judiciary
system empowered to impose penalties on victors and losers alike.
In fonnal studies of disengagement of self-sanctions through displacemcnt of
responsibility. authorities explicitly authorize injurious actions and hold themselves fully accountable for the hann caused by the activity. However, in the
sanctioning practices of everyday life responsibility for detrimental conduct is
rarely assumed so explicitly. because only obtuse authorities would leave thcmselves accusable of authorizing heinous acts. They are concemed not only with
adverse social consequences to themselves should advocated courses of action
miscarry. hut with the loss of self-rcgard for sanctioning human atrocities in
ways that leave blood on their hands. Thcrefore. authorities usually invite and
support detrimcntal conduct in insidious ways that minimize personal responsihility for what is happening. Moreovcr. thc intcndcd purpose of sanctioned
destructiveness is usually disguiscd so that neithcr issucrs nor perpetrators regard
their actions as censurable. When rcproachful practices are publicized, they are
officially dismissed as only isolated incidcnts arising through misunderstanding
of what, in fact, had becn authorizcd.
Kramcr (1990) describes the great lengths to which Shi'ite clerics go to
provide moral justifications for violen! acts that seem to breach lslamic law, such
as suicida! bombings and hostage taking. These efforts are designed not only to
persuade themselves of the morality of their actions but to preserve their integrity
in the eyes of other nations. The religious codc pennits neither suicide nor
terrorizing innocent people. On the one hand, the clerics justify such acts by
invoking situational imperativcs and utilitarian rcasons, namely that tyrannical
circumstances drive oppressed people to unconventional means to rout aggressors who wield massive dcstructive power. On the other hand, they reconstrue terrorist acts as conventional mcans in which dying in a suicida! bombing
for a moral cause is no different than dying al the hands of an enemy soldier.
Hostages simply gel relaheled as spies. When the linguistic solution defies credihility. personal moral rcsponsihility is discngagcd by construing terroristic acts
1.
83
as dictated by their foe's tyranny. Because of the shaky moral logic and disputable reconstruals. clerics sanction terrorism by indirection. they vindicate successful ventures retrospcctively, and they disclaim endorsing terroristic opcrations beforehand.
States sponsor terrorist opcrations through disguised roundabout routes that
make it difficult to pin the blame on them. Moreover, the intended purpose of
sanctioned destructiveness is usually linguistically disguised so that neither issuers nor pcrpctrators regard the activity as censurable. When culpable practices
gain public attention. they are officially dismissed as only isolated incidents
arising through misunderstanding of what, in fact, had been authori1.ed. Efforts
are made to limit the blame to subordinates who are portrayed as misguided or
overzealous.
Displacemcnt of responsibility also opcrates in situations in which hostages
are taken. Terrorists wam officials of targeted regimes that if they take retaliatory
action they will be held accountable for the lives of the hostages. At different
steps in negotiations for their release. terrorists continue to displace the responsibility for the safety of hostages on the reactions of the regime. lf the captivity
drags on, terrorists blame the suffering and injuries they inflict on the hostages
on the regime for failing to make what they regard as warranted concessions to
right social wrongs.
A number of social factors affect the ease with which responsibility for one's
actions can be surrendered to others. High justification and social consensus
about the morality of an enterprise aid in the relinquishment of personal control.
The legitimacy of the authorizers is another important detenninant. As can be
seen in Figure 1.2, the greater the legitimation and closeness of the authority
issuing injurious commands, the higher is the level of obedience. The higher the
authorities, the more legitimacy, respect, and coercive power they command,
and the more amenable are people to defer to them. Modeled disobedience,
which challenges the legitimacy of the activists, if not the authorizers themselves, reduces the willingness of observers to carry out the actions called for by
the orders of a superior (Meeus & Raaijmakers, 1986; Milgram, 1974; Powers &
Geen, 1972). lt is difficult to continue to disown personal agency in the face of
evident hann following directly from one's actions. People are, therefore, less
willing to obey authoritarian orders for injurious behavior when they see firsthand how they are hurting others (Milgram, 1974; Tilker, 1970).
Obedient functionaries do not cast off ali responsibility for their behavior as
though they were mindless extensions of others. lf this were the case, they would
act like automatons, only when told to. In fact, they are much more conscientious and self-directed in the performance o their duties. lt requires a strong
sense of responsibility to be a good functionary. In situations involving obedience to authority, people carry out orders partly to honor the obligations they
have undertaken (Mantel! & Panzarella, 1976). One must, therefore, distinguish
between two levels of responsibility; duty to one's superiors and accountability
BANDURA
84
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for lhe effecls of one's aclions. The self system operales most efficiently in lhe
service of aulhority when followers assume personal responsibility for being
duliful executors while relinquishing personal responsibility for the hann caused
by their behavior. Followers who disowned responsibilily without being bound
by a sense of duty would be quite unreliable.
Diffusion of Responsibility
1e deterrent power of self-sanctions is weakened when the link belween conduct and ils consequences is obscured by diffusing responsibility for culpable
behavior. This is achieved in several ways. Responsibility can be diffused by
division of labor. Most enterprises require the services of many people, each
perfonning fragmentary jobs thal seem hannless in themselves. The fractional
contribulion is easily isolated from lhe eventual function, especially when participants exercise liltle personal judgment in carrying oul a subfunction thal is
relaled by remole, complex links lo lhe end resull. Afler aclivilies become
1.
85
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86
BANDURA
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carry them out. The farther removed individuals are form the end results, the
weaker is the restraining power of the foreseeable destructive effects. Kilham
and Mann ( 1974) set forth the view that the disengagement of personal control is
easiest for the intennediaries in a hierarchical system-they neither bear responsibility for major decisions nor are they a party to their execution. In performing
the transmitter role, they model dutiful behavior and further legitimize their
superiors and their social policies and practices. Consistent with these speculations, intennediaries are much more obedient to destructive commands than are
those who have to carry them out and face the results (Kilham & Mann, 1974).
Dehumanization
The final set of disengagement practices operates on the recipients of detrimental
acts. The strength of self-evaluative reactions to injurious conduct partly depends
on how the perpetrators view the people toward whom the behavior is directed.
To perceive another as human activates empathetic or vicarious emotional reactions through perceived similarity (Bandura. 1991 ). The joys and sufferings o
similar persons are more vicariously arousing than are those of strangers or
individuals who have been divested of human qualities. Personalizing the injurious effects experienced by others also makes their suffering much more salient.
88
BANDURA
1.
89
e
7
6
U)
U)
..
~ 5
>
::
z::,
Q.
...........
11.
o
l
>
w
.. .... ...
..... ..
_.o,
_,,o- -
..J
//
-0-- -
..... ....
p...._
.....
,,-0
''-cf/
/
'O.. -
-el
....-.d
O"/
- - OEHUMANIZED
- NEUTRAL
o---o HUMANIZED
.___.___~---~-~-~--~L--~--~-~-~
2
3
4
5
6
1
e
9
10
OCCASIONS
Under certain conditions, the exercise of institutional power changes the users
in ways that are conducive to dehumanization. This happens most oten when
persons in positions o authority have coercive power over others and adequate
safeguards for constraining the behavior o powerholders are lacking. Powerholders come to devalue those over whom they wield control (Kipnis, 1974). In a
simulated prison experiment (Haney, Banks, & Zimbardo, 1973), even college
students, who had been randomly chosen to serve as either inmates or guards
given unilateral power, began to treat their charges in degrading, tyrannical ways
as guards. Thus, role assignment that authorizes use o coercive power overrode
personal characteristics in promoting punitive conduct. Systematic tests o relative influences similarly show that social influences conducive to punitiveness
exert considerably greater sway over aggressive conduct than do people's personal characteristics ( Larsen, Cole man, Forges, & Johnson, 1971 ) .
The overall findings from research on the different mechanisms o moral
disengagemenl corroborate the historical chronicle of human atrocities: ll requires conducive social conditions rather than monstrous people to produce
90
BANDURA
7
- - GROUP RESPONS181LITY
0----0 INDIVIDUAL RESPONS181LITY
f/)
zw
>
::
::>
ll.
4
/
u.
/Y
-- --
---
/
/
...J
~
3
...J
/
/
<f
HUMANIZED
NEUTRAL
DEHUMANIZED
FIG. 1.6. Level of punitiveness as a function of diffusion of responsibility and dehumanization of the recipients (Bandura, Underwood, &
Fromson, 19751.
heinous deeds. Given appropriate social conditions, decent, ordinary people can
be led to do extraordinarily cruel things.
Power of Humanization. Psychological research tends to focus extensively
on how easily it is to bring out the worst in people through dehumanization and
other self-exonerative means. The sensational negative findings receive the
greatest attention. Thus, for example, the aspect of Milgram's research on ohedient aggression that is widely cited is the evidence that good people can he
talked into perfonning cruel deeds. However, to get people to carry out punitive
acts, the overseer had to be physically present, repeatedly ordering them to act
cruelly as they voiced their concems and objections. Orders to escalate punitiveness to more intense levels are largely ignored or subverted when remotely issued
by verbal command. As Helm and Morelli ( 1979) note, this is hardly an example
of blind obedience triggered by an authoritative mandate. Moreover, what is
rarely noted, is the equally striking evidence that most people steadfastly refuse
to behave punitively. even in response to strong authoritarian commands, if the
1.
91
OEHUMANIZED
NEUTRAL
o--o HUMANIZED
(/)
(/)
w
z 6
w
>
:::
::>
Q.
11.
.8.
,--,
..J
~I
>
w
..J
FUNCTIONAL
'
b---el'
A
,,
I
'
I \
'\J
4
6
DYSFUNCT IONAL
\
\
~/
OCCASIONS
FIG. 1.7. level of punitiveness on repeated occasions as a result of
dehumanization and the effectiveness of punitive actions. Under the
functional condition, punishment consistently produced good results;
under the dysfunctional condition, punishment usually failed to
achieve desired results IBandura, Underwood, & Fromson, 1975).
10
92
BANDURA
Attribution of Blame
lmputing blame to one's antagonists orlo environmental circumstances is still
anolher eJtpedient that can serve sel-eJtonerative purposes. In this process people
view themselves as faultless victims and their detrimental conductas compelled
by forcible provocation. Detrimenlal interactions usually involve a series of
reciprocally escalative actions, in which the antagonists are rarely faultless. One
can always select from the chain of events an instance of the adversary's defensive behavior and consider it as the original instigation. lnjurious conduct thus
becomes a justifiable defensive reaction to belligerent provocations. Those who
are victimized are not entirely faultless because, by their behavior, they usually
contribute at least panly to their own plight. Victims can, therefore, be blamed
for bringing suffering on themselves. Self-eJtoneration is similarly achievable by
viewing one's destructive conduct as forced by circumstances rather than as a
personal decision. By blaming others or circumstances, not only are one's own
aclions eJtcusable hui one can even feel self-righteous in the process.
Observers of victimization can be disinhibiled in much the same way as
perpetrators are by the tendency to infer culpability from misfonune. Seeing
victims suffer maltreatment for which they are held panly responsible leads
observers to derogate them (Lerner & Miller, 1978). The devaluation and indignation aroused by ascribed culpability, in tum, provides moral justification for
even greater maltreatment. That attribution of blame can give rise to devalualion
and moral justification illustrates how the various disengagement mechanisms
are often interrelated and work logether in weakening interna! control.
lnputting blame operates as a prominent disengagement mechanism in sexually assaultive behavior lowards women. Rapists and males who acknowledge a
proclivily to rape subscribe to mylhs about rape embodying the various mecha-
1.
93
94
BANDURA
strued as serving moral purposes and the people being subjected to maltreatment
are divested of human qualities (Bandura, Underwood, & Fromson. 1975; Gibson & Haritos-Fatouros. 1986).
Analyses of moral disengagement mechanisms usually draw heavily on examples from military and political violence. This tends to convey the impression
that selective disengagement of self-sanctions occurs only under extraordinary
circumstances. Quite the contrary; such mechanisms operate in everyday situations in which decent people routinely perform activities having injurious human
effects to further their own interests or for profit. Self-exonerations are needed to
neutralize self-sanctions and to preserve self-esteem. For example, institutionalized discrimination, a practice which takes a heavy toll on its victims,
requires social justification, attributions of blame, dehumanization, impersonalized agencies to carry it out, and inattention to the injurious effects it causes.
Different industries. each with its public-spirited vindications. may cause
harmful effects on a large scale, either by the nature of their products or the
environmental contaminants they produce.
1.
95
self-persuasion. nota case of self-deception. To be misdirected hy one's preconceptions does not mean that one is lying to oneself.
Self-deception is often invoked when people choose to ignore possihly countervailing evidence. lt could be argued that they must believe its validity in order
to avoid it, otherwise they would not know what to shun. This is not necessarily
so. Staunch believers often choose not to waste their time scrutinizing opposing
arguments or evidence because they are already convinced of their fallacy. When
confronted with evidence that disputes their heliefs, they question its credibility.
dismiss its relevance, or twist it to fil their views. However, if the evidence is
compellingly persuasive, they alter their original beliefs to accommodate the
discrepan! evidence.
People may harbor sorne doubts conceming their beliefs but avoid seeking
certain evidence because they have an inkling the evidence might disconfinn
what they wish to believe. lndeed, they may engage in ali kinds of maneuvers,
both in thought and in action, to avoid finding out the actual state of affairs.
Suspecting something is not the same as knowing it to be true. lnklings can
always be discounted as possibly being ill-founded. As long as one does not find
out the truth, what one believes is not personally known to be false. Both Haight
(1980) and Fingarette (1969) give considerable attention to processes whereby
people avoid painful or incriminating truth by either not taking actions that would
revea! it or not spelling out fully what they are doing or undergoing that would
make it known. They act in ways that keep themselves intentionally uninformed.
They do not go looking for evidence of their culpability or the harmful effects of
their actions. Obvious questions that would revea! unwelcome information remain unasked so they do not find out what they do not want to know. lmplicit
agreements and social arrangements are created that leave the foreseeable unforeseen and the knowable unknown.
In addition to contending with their own self-censure, people are concemed
about how they appear in the eyes of others when they engage in conduct that is
rnorally suspect. This adds a social evaluative factor to the process. Haight
( 1980) argues that, in much of what is called self-deception, persons are aware of
the reality they are trying to deny, but they create the public appearance that they
are deceiving themselves. Others are thus left uncertain about how to judge and
treat persons who seem to be sincerely deluding themselves in efforts to avoid an
unpleasant truth. The public pretense is designed to head off social reproof.
When people are caught up in the same painful predicament, the result may be a
lot of collective public pretense.
The mechanisms of moral disengagement involve cognitive and social machinations but not literal self-deception. In moral justification, for example, people
may be misled by those they trust into believing that destructive means are
morally right because the means will check the human suffering of tyranny. The
persuasive depictions of the perils and benefits may be accurate, exaggerated, or
just pious rhetoric masking less honorable purposes. The same persuasory pro-
96
BANOURA
cess applies 10 weakening o sel-censure by dehumanizing and hlaming adversaries. In lhe rheloric o connicl, opinion shapers ascrihe lo lheir foes irralionalilies, barbarilies, and culpabililies 1ha1 color puhlic belies (lvie, 1980). In
lhese differenl inslances, lhose who have been persuaded are nol lying 10 1hemselves. le misleaders and lhe misled are differenl persons. When 1he misleaders
are lhemselves operaling under erroneous helies, lhe views lhey voice are nol
inlenlional deceptions. ley seek 10 persuade Olhers inlo believing whal they
lhemselves believe. In social deception, public declaralions by Olhers may belie
lheir privale belies, which are concealed from lhose being deceived.
In reduclion o sel-censure by ignoring, minimizing, or misconslruing 1he
dcleterious effecls o their actions, peoplc lack thc evidence to disbelieve whal
lhey already bclieve. le issuc o sel-dishonesty does not arise as long as one
remains uninfonned or misinfonned about thc outcomcs o one's actions. When
disengagement o sel-ccnsure is promoted by diffused and displaced responsibili1y, unctionaries carry oul lhc ordcrs o superiors and oten peorm only a small
subunction, al thal. Such arrangements enablc people to lhink o thcmselves
merely as subordinate instruments, rathcr than as agcnls, o thc entire cnterprise.
l 1hcy regard lhcmselves as cogs in thc intricate social machinery, they have
little reason to bclieve othcrwise conceming thcir iniliatory power. This is not lo
say that discngagemenl o sel-censure operates flawlessly. l serious disbclies
arise, cspecially al thc poinl o moral justificalion, people cannot gel 1hemselves
to bchave inhumanely, and i lhcy do, lhey pay lhe price o sel-conlempt.
ACKNOWLEDGMENTS
Preparalion o this chapter was acilitaled by Public Heallh Research Granl MH5162-25 from thc National lnslilute o Mental Health. Sorne sections o 1his
article includc revised and expanded material rom thc book, Social Foundations
o/ Thought and Action: A Soal Cognitive Theory, 1986, Prenlice-Hall.
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