Neax7400 Ics M110e
Neax7400 Ics M110e
Neax7400 Ics M110e
DTERM HYPERCORE
SERIES E TELEPHONES
USER GUIDE
Downloaded from www.Manualslib.com manuals search engine
TABL
Liability Disclaimer
NEC Australia Pty. Ltd. reserves the right to change the
specifications, functions, or features, at any time, without
notice.
NEC Australia Pty. Ltd. has prepared this document for use by
its employees and customers. The information contained
herein is the property of NEC Australia Pty. Ltd. and shall not
be reproduced without prior written approval from
NEC Australia Pty. Ltd.
Copyright 1998
NEC Australia Pty. Ltd.
Printed in Australia
Keys an
Termin
To Orig
Extensi
To Orig
Outside
To Orig
One-to
Automa
To Orig
( Individ
Accoun
Forced
Author
Voice F
Origina
To Ans
Automa
Manua
Dial In
To Plac
To Plac
To Tran
Confer
To Esta
Call Ba
To Ans
To Set
Camp-o
TABLE OF CONTENTS
Keys and Lamps
2
Terminal Setup with the Feature Key 6
To Originate an Outside Call via
Extension Line Key
7
To Originate an Internal Call
7
Outside Line Appearance
8
To Originate a Call Using
One-touch Buttons
8
Automatic Idle Return
9
To Originate a Call Using Speed Calling
( Individual Station)
9
Account Code
10
Forced Account Code
10
Authorisation Code
10
Voice First/Tone First
11
Originating a Voice Call
11
To Answer A Voice Call Hands Free 11
Automatic Intercom
12
Manual Intercom
12
Dial Intercom
13
To Place a Call on Hold
13
To Place a Call on Exclusive Hold
14
To Transfer A Call
14
Conference
15
To Establish a Broker Call
15
Call Back (Station)
15
To Answer a Camped-on Call
16
To Set Camped-on Call
16
Camp-on (Call Waiting Method)
16
1
Downloaded from www.Manualslib.com manuals search engine
Call Park
Call Pick-up ( Group )
Call Pick-up ( Direct )
Outside Line Queueing
(From Extension Dial Tone)
Timed Queueing (Outside Line Only)
Executive Override
Redial (Last Number Redial)
Call Forwarding All Calls
Call Forwarding Busy
Call Forwarding No Answer
Call Forwarding - Im Here
To Save and Repeat a Number
Internal Zone Paging with
Meet-me Page
Boss/Secretary Calling
Boss/Secretary Override
Do Not Disturb
17
18
18
Timed Reminder
Privacy Release
Returned Message Schedule
Name Display
Index
26
27
27
28
30
19
19
19
20
20
21
22
22
23
23
24
25
26
PR
The
key
FUNCTION KEYS
Answer
When LED on this key is lit, press key to answer a waiting call.
Conf (Conference)
Press key to establish a three-way conversation. LED on key lights when key
is active.
Feature
Hold
Redial
Press key to activate Last Number Call redial and Speed Calling.
Recall
Press key to terminate established call and reseize internal dial tone.
Speaker
Controls the built-in speaker which can be used for Hands Free
dialing /monitoring. LED on key lights when key is active.
Transfer
AIC
Pres
CB
Pres
DIC
Pres
DN
Pres
FD-
Pres
FD-
Pres
FD-
Pres
FD-
Pres
FD-
Pres
MIC
Pres
S&R
Pres
SEC
UP / DOWN
An
>
<
>
<
>
<
Used to adjust LCD contrast, speaker / receiver volume, and ringer volume.
LCD Contrast:
Press or key while idle.
Speaker / Receiver Volume:
Press or key during conversation.
Ringer Volume:
Press or key during ringing.
2
Downloaded from www.Manualslib.com manuals search engine
PROGRAMMABLE KEYS
These are examples of Dterm features available by pressing the programmable
keys. Keys must be programmed by the telephone system administrator.
CB (Call Back)
Press key to activate, verify, or cancel Call Forwarding All Calls Feature.
3
Downloaded from www.Manualslib.com manuals search engine
TO
Mic (Microphone)
Fou
Mul
P
k
P
T
Press the Soft Key below Mic to activate or deactivate the Microphone.
The Mic LED will illuminate when Mic is on.
Help
Press the Help Key. Press desired Soft Key for helpful information about that
key.
Exit
TO
P
E
P
LA
Press the Soft Key below S&R to enable dialed numbers to be stored.
Press the Soft Key below PICK to invoke the Call Pick-up - Group/DIrect
Feature.
Press the Soft Key below FDA to invoke the Call Forward - All feature.
Cal
Press the Soft Key below FDA to invoke the Call Forward - All feature.
Lam
Lam
LCD
Press the Soft Key below DND to activate or deactivate the Do Not
Disturb feature.
Liqu
date
LED
On Hook State
(Telephone is idle)
3:17PM
MIC
MIC
Exit
Help
3:17PM
S&R
Exit
Som
flash
Lam
ope
FEA
Fea
>>>>
Help
Fea
Fea
Fea
4
Downloaded from www.Manualslib.com manuals search engine
LAMPS
Call Indicator Lamp
Lamp at top corner of Dterm flashes when a call terminates to the terminal.
Lamp lights steadily when a message has been left.
LCD
Liquid Crystal Diode (LCD) display provides Dterm activity information plus
date, time and Soft Key operation.
LED
Some function keys have a built-in Light Emitting Diode (LED) that lights or
flashes according to the activity of that function key.
MIC Lamp
Lamp displays the status of the built-in microphone used for hands free
operation.
5
Downloaded from www.Manualslib.com manuals search engine
TO
MICROPHONE ON/OFF
The
Series E has 3 kinds of ringer tones that you can select.
Press Feature and 3. The LCD
RINGER TONE
n
displays the selected tone
(Time Display)
number (n=1 ~ 3).
NOT
TO
(DU
P
Tone No.
Frequency
(Hz)
Modulation
(Hz)
480/606
16
480/606
1285/1024
16
TO
EX
RINGER TONE
(Time Display)
Press 3.
The LCD displays the selected tone
number (n=1~3).
Press 3. Next tone is selected.
RINGER TONE
(Time Display)
L
D
D
U
TO
6
Downloaded from www.Manualslib.com manuals search engine
L
R
D
U
or
<
Press
>
and
>
Press
<
7
Downloaded from www.Manualslib.com manuals search engine
TO
P
P
D
NOT
when
TO ANSWER
Press the flashing Line Appearance key (ringing and flashing LED alert
user to incoming call).
Lift handset or press Speaker.
Speak with incoming party.
AU
P
D
P
W
W
Press desired Speed Call button, or press Speaker and Speed Call.
TO PROGRAM
term
SET
(Time Display)
8
Downloaded from www.Manualslib.com manuals search engine
TO
CA
P
E
NOT
TO VERIFY
Press Conf button.
Press desired One Touch button.
Display indicates digits programmed.
NOTE: When a station number is programmed on a one touch button, the associated LED will light
when that station is in use. (Available for 32D terminals only).
9
Downloaded from www.Manualslib.com manuals search engine
ACCOUNT CODE
TO ENTER
VO
Allo
ann
P
D
d
f
P
c
NOT
L
D
P
AUTHORISATION CODE
TO ENTER WITHOUT ACCOUNT CODE
TO
R
P
R
NOT
10
Downloaded from www.Manualslib.com manuals search engine
TONE
(Time Display)
NOTE: Each time * is pressed, you alternate between TONE and VOICE.
VCL
2000
(Time Display)
11
Downloaded from www.Manualslib.com manuals search engine
AUTOMATIC INTERCOM
DI
NOT
TO INITIATE
TO
Called party
ICM
2000
(Time Display)
TO ANSWER
Calling party
ICM
2001
MANUAL INTERCOM
TO
TO INITIATE
Called party
ICM
2000
(Time Display)
NOT
assoc
TO
TO ANSWER
Calling party
TO
D
b
P
L
(Time Display)
P
D
(
ICM
2001
L
P
NOT
(Time Display)
Press MICM.
Lift handset or press Speaker, LED lights solid green.
If called station is engaged in a non-intercom call, the station may
press MICM after placing original caller on hold (with Hold key).
IF U
A
V
p
NOT
flashi
phon
12
Downloaded from www.Manualslib.com manuals search engine
DIAL INTERCOM
NOTE: Access to feature is based on data assignment.
TO INITIATE
Lift handset or press Speaker key.
Press DICM key.
Dial desired single digit intercom station number (0-9). Tone burst is sent.
(Press 1 to change to ring tone signal).
TO ANSWER
DICM LED lights solid green, indicating an incoming intercom call. Tone
burst or ring tone is heard.
Press DICM.
Lift handset or press Speaker. LCD shows solid green.
Hold station
number
HOLD
2001
(Time Display)
TO RETRIEVE
Lift handset or press Speaker.
Press held line. Use handset to converse.
NOTE: Any station with this line appearance can retrieve the call.
IF UNANSWERED
After preprogrammed time, Automatic Recall is initiated.
Visual and audible signal (rapid flash and ring burst) is sent to station that
placed call on hold.
NOTE: Hold shows as a flashing green LED on your phone. The same line on other phones shows as a
flashing red LED. Recall shows as a flashing green LED on your phone and flashing red LED on other
phones with the same line.
13
Downloaded from www.Manualslib.com manuals search engine
CO
Hold station
number
EHOLD
term
2001
(Time Display)
W
P
D
A
TO RETRIEVE
Lift handset or press Speaker.
Press held line. Use handset to converse.
NOTE: Only Dterm that set Exclusive Hold option can retrieve the call.
TO
IF UNANSWERED
After preprogrammed time, Automatic Recall is initiated.
Visual and audible signal (rapid flash and ring burst) is sent to station
which placed call on Exclusive Hold. Recall shows as a flashing green
LED on your phone, and solid red on other phones with same line.
NOTE: Exclusive Hold excludes any other phone from picking up your held call. Exclusive Hold shows
as a flashing green LED on your phone. The same line on other phones appears as a solid red LED.
TO TRANSFER A CALL
After conversing, ask party to hold.
Press Transfer. Receive
interrupted dial tone.
14
NOT
CA
(Time Display)
Transferred station
or trunk number
TRANSFER
2001
(Time Display)
NOTE: TRANSFER is only displayed when TAPI mode is enabled for your extension.
W
T
D
P
p
R
b
L
D
P
R
W
i
t
CONFERENCE
CONF
2000
2001
(Time Display)
If one party hangs up, other two remain connected. Conf LED goes out.
15
Downloaded from www.Manualslib.com manuals search engine
TO
(ST
S
Rec
D
D
Repeated depression of the Answer button allows you to alternate
between calls. Display indicates connected station or trunk at
any given time.
TO SET CAMP-ON
(TRANSFER METHOD)
With call in progress, ask party to hold. Depress Transfer button, feature
dial tone is heard.
Dial desired station number and receive busy tone.
Dial 4 and receive service set tone. Camp-on tone (2 tone bursts)
is sent to busy station.
Restore handset.
16
Downloaded from www.Manualslib.com manuals search engine
TO
H
i
b
2
c
NOT
CA
TO
W
o
d
c
D
n
TO
W
o
D
p
R
Called station
number
BUSY
2000
(Time Display)
Called station
number
CW SET
2000
(Time Display)
CALL WAITING
2001
(Time Display)
NOTE: Station 2000 can alternate between the two parties by pressing Answer button.
CALL PARK
TO PARK A CALL FROM TERMINAL WITH LCD
While connected to a station
or trunk, press Transfer and
dial the Call Park access
code, or press Call Park key.
Display shows HLD = (part location
number nn=00-19).
Parked station
or trunk
HLD=nn
2000
(Time Display)
IF O
O
(F
PICK UP 2000
Calling
party
2001
P
R
C
f
R
W
f
P
(
TI
CALL PICK-UP (DIRECT)
Lift handset.
Press Call Pick-up Direct. Lift handset. Key or dial Call Pick-up Direct
access code (may be stored on one-touch key).
Dial extension number to be picked up.
Called
station
PICK UP 2000
Calling
party
P
D
R
P
T
P
NOT
2001
(Time Display)
EX
IF C
NOT
18
Downloaded from www.Manualslib.com manuals search engine
NOTE: When station is in Timed Queue mode callers receive busy indication.
EXECUTIVE OVERRIDE
IF CALLED STATION IS BUSY
Press Override key and converse.
19
Downloaded from www.Manualslib.com manuals search engine
Override
station Overridden
2001
REDIAL[*/#] /
SPEED[_]-1
2001
REDIAL[*/#] /
TO
P
t
F
s
s
P
SPEED[_]-1
2003
NOTE: Each time the Redial key is pressed the numbers dialed for the last five calls are
displayed sequentially.
CA
TO
20
Downloaded from www.Manualslib.com manuals search engine
P
P
d
D
s
F
P
TO
P
P
D
o
TO
Fowarding
station
2000
P
P
F
R
o
P
TO CANCEL
Press Speaker. Receive extension dial
tone. Press FD-A plus * or dial Call
Forwarding cancel-code. Receive
service set tone. LED goes out at your
station.
Press Speaker.
CANCEL
(Time Display)
CALL FORWARDINGBUSY
TO SET
Press Speaker. Receive extension dial tone.
Press FD-B or dial Call Forwarding Busy access code. Receive special
dial tone.
Dial destination station or external telephone number. Wait for service
set tone.
FD-B LED lights (at your station if FD-B key was used).
Press Speaker. Call Forwarding
SET
2000
Busy is set.
(Time Display)
Destination
station
CF BUSY
(Time Display)
TO CANCEL
Press Speaker. Receive extension dial tone.
Press FD-B plus * or dial Call
CANCEL
Forwarding Busy cancel code.
(Time Display)
Receive service set tone. LED goes
out at your station
Press Speaker. Call Forwarding is cancelled.
21
Downloaded from www.Manualslib.com manuals search engine
P
P
D
TO
TO
TO
P
D
P
2000
(Time Display)
TO
P
P
S
NOT
IN
W
This
the
Exa
they
22
Downloaded from www.Manualslib.com manuals search engine
TO CANCEL
Press Speaker. Receive dial tone.
Press FD-DC or dial Call Forwarding - Im Here cancel code.
Dial station number to cancel.
CANCEL
(Time Display)
TO REPEAT
Press Speaker.
Press S & R. Dterm automatically redials the programmed number.
S & R automatically cancelled. LED goes out.
NOTE: If saved number is busy or no answer is received, to save it again, press S & R before hanging up.
Example: Station A can page Station B. When Station B dials answer code,
they are connected.
23
Downloaded from www.Manualslib.com manuals search engine
TO PAGE (STATION A)
Lift Handset. Receive dial tone
BO
PAGING
(Time Display)
Dial Internal Paging access code for the desired zone or all zones or
press key assigned for desired zone or all zones.
Page Station B.
Remain off hook.
TO ANSWER (STATION B)
Paging station
2000
(Time Display)
Exa
to 2
inte
SEC
L
a
P
a
BO
H
A
L
BOSS/SECRETARY CALLING
SECRETARY
Calling party
2001
(Time Display)
ICM
2000
(Time Display)
24
Downloaded from www.Manualslib.com manuals search engine
Op
B
O
S
B
Op
B
S
Op
B
O
S
BOSS/SECRETARY OVERRIDE
Example: Station 2000 is Boss, Station 2001 is Secretary. Boss is connected
to 2003. Incoming call on Outside line connects to Secretary, but is
intended for Boss.
SECRETARY
Lift handset to answer Outside line,
ask caller to hold.
Boss station
number
CW SET
2000
(Time Display)
Press Boss line. Outside line is placed on hold, Boss hears burst of tone
and Boss Answer key flashes.
BOSS
Secretarys station
number
CALL WAITING
2001
(Time Display)
Option 1
Option 2
Boss does not respond to burst of tone, Secretary presses Transfer key.
Secretary is connected to Outside line.
Option 3
25
Downloaded from www.Manualslib.com manuals search engine
DO NOT DISTURB
PR
SET
Exa
Stat
(Time Display)
S
C
S
S
A
TO CANCEL
Press Speaker. Receive dial tone.
CANCEL
(Time Display)
RE
NOT
TIMED REMINDER
Allo
hav
TO SET
TO
Press Speaker.
Press Timed Reminder key or dial
Timed Reminder access code.
SET
0900
(Time Display)
S
D
D
TIME
(Time Display)
At 9:00 a.m on the same day you will receive a reminder call. Upon
answering you will hear music source if available.
TO CANCEL
Press Speaker. Receive dial tone.
Press Timed Reminder key and # or
dial Timed Reminder access code.
Receive set tone.
Press Speaker key.
CANCEL
(Time Display)
I
E
R
P
26
PRIVACY RELEASE
Example: Dterm Station B is engaged in a conversation, and allows Dterm
Station A to enter the call in progress.
Allows station user to register a return schedule when leaving the office and
have the schedule display on the calling Dterm LCD.
TO SET
Station Speaker. Receive dial tone.
Dial Return Schedule access code.
Dial the number corresponding to desired message:
Dial
0
1
2
3
Message
IN:BACK
OUT:BACK
AWAY:BACK
VACATION
HH:MM
HH:MM
MMM:DD
MMM:DD
IN:BACK
0900
(Time Display)
AWAY:BACK
(Time Display)
27
JUN/24
TO CANCEL
Press Speaker. Receive dial tone.
CANCEL
(Time Display)
NAME DISPLAY
term
NOTE: Display D
1
1
.
.
.
.
2
3
A
B
C
3
3
D
E
F
4
4
G
H
I
5
5
J
K
L
6
6
M
N
O
7
7
P
Q
R
S
8
8
T
U
V
9 0 * #
9 0 * #
W
* #
X
* #
Y
* #
Z
* #
28
Downloaded from www.Manualslib.com manuals search engine
W
c
t
R
a
P
For
When the desired letter is displayed, depression of the Transfer key will
change the letter to a lower case letter (default is upper case). Depress
the Hold key to enter that letter and advance to the next entry.
Repeat the previous two steps until the desired name is displayed
and entered.
Press Speaker.
SET
(Time Display)
29
Downloaded from www.Manualslib.com manuals search engine
INDEX
A
Account Code
Answering a Camped-on Call
Answering A Voice Call Hands Free
Authorization Code
Automatic Idle Return
Automatic Intercom
10
16
11
10
9
12
For
Fun
Boss/Secretary Calling
Boss/Secretary Override
Broker Call, Establishing
24
25
15
C
Call Back (Station)
Call Forwarding All Calls
Call Forwarding Busy
Call Forwarding - Im Here
Call Forwarding No Answer
Call Park
Call Pick-up (Direct)
Call Pick-up (Group)
Call Transfer
Camped-on Call, Answering
Camped-on Call, Setting
Camped-on Call, Waiting
Conference
15
20
21
22
22
17
18
18
14
16
16
16
15
D
Dial Intercom
Do Not Disturb
13
26
30
Esta
Exc
Exe
Exit
Hel
Hol
Inte
Inte
Las
Ma
Me
Mic
Nam
Num
Ori
(Ind
E
Establishing a Broker Call
Exclusive Hold
Executive Override
Exit
15
14
19
4
F
Forced Account Code
Function Keys and Lamps
10
2
H
Help
Hold
4
13
I
Internal Call Origination
Internal Zone Paging with Meet-me
7
23
L
Last Number Redial
20
M
Manual Intercom
Meet-me Page
Microphone Key
12
23
4
N
Name Display
Number Save and Repeat
28
23
O
Originating a Call Using Speed Calling
(Individual Station)
31
Downloaded from www.Manualslib.com manuals search engine
O (contd)
Originating a Call Using Speed Calling
(One-touch Buttons)
Originating an Internal Call
Originating an Outside Call
Outside Call Origination
Outside Line Appearance
Outside Line Queueing
8
7
7
7
8
19
P
Placing a Call on Exclusive Hold
Placing a Call on Hold
Privacy Release
14
13
27
R
Return Message Schedule
27
S
Saving and Repeating a Number
Soft Key
Speed Calling Call Origination
(Individual Station)
23
5
9
T
Terminal Setup Functions
Timed Reminder
Timed Queueing
Transferring A Call
6
26
19
14
V
Voice Call
Voice Call Hands Free, Answering
Voice First/Tone First
32
Downloaded from www.Manualslib.com manuals search engine
11
11
11
O (contd)
R
Return Message Schedule
Voice Call
Voice Call Hands Free, Answering
Voice First/Tone First
This material contained herein is subject to change without prior notice at the sole discretion of
NEC Australia Pty Ltd.
NEAX7400 and Dterm are registered trademarks of NEC Australia Pty Ltd
FIRST EDITION
1ST PRINTING APR OCTOBER 1998
PRINTED IN AUSTRALIA
AD-25180808
ISSUE 1
AUGUST 1998