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INSTRUCTION MANUAL

INSTALLATION, COMMISSIONING & SERVICING


WALL HUNG RSF GAS FIRED CONDENSING BOILER

GREENSTAR 12i/24i System


FOR SEALED CENTRAL HEATING SYSTEMS AND INDIRECT FED
DOMESTIC HOT WATER

THIS BOILER IS USED WITH


NATURAL GAS OR LPG (Cat II 2H3P TYPE C13, C33 & C53)
NATURAL GAS 12i System GC NUMBER: 41 311 67
24i System GC NUMBER: 41 311 68
LIQUID PETROLEUM GAS 12i System GC NUMBER: 41 311 69
24i System GC NUMBER: 41 311 70

UK/IE

INSTALLATION & SERVICING INSTRUCTIONS


SYMBOLS USED IN THIS MANUAL:

Domestic hot water

Central heating

Hot water storage cylinder

PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE STARTING INSTALLATION.


THESE INSTRUCTIONS ARE APPLICABLE TO THE WORCESTER APPLIANCE MODEL(S)
STATED ON THE FRONT COVER OF THIS MANUAL ONLY AND MUST NOT BE USED WITH
ANY OTHER MAKE OR MODEL OF APPLIANCE.
THE INSTRUCTIONS APPLY IN THE UK/IE ONLY AND MUST BE FOLLOWED EXCEPT FOR
ANY STATUTORY OBLIGATION.
THIS APPLIANCE MUST BE INSTALLED BY A CORGI REGISTERED, COMPETENT
PERSON. FAILURE TO INSTALL CORRECTLY COULD LEAD TO PROSECUTION.
IF YOU ARE IN ANY DOUBT CONTACT THE WORCESTER TECHNICAL HELPLINE.

Cold water main supply

DISTANCE LEARNING AND TRAINING COURSES ARE AVAILABLE FROM WORCESTER.

Electricity supply

PLEASE LEAVE THESE INSTRUCTIONS WITH THE COMPLETED BENCHMARK CHECKLIST,


(OR A CERTIFICATE CONFIRMING COMPLIANCE WITH IS 813, EIRE ONLY) AND THE USER
MANUAL WITH THE OWNER OR AT THE GAS METER AFTER INSTALLATION OR SERVICING. THE BENCHMARK CHECKLIST CAN BE FOUND IN THE BACK TWO PAGES OF THE
INSTALLATION MANUAL.

Gas supply

LIFTING AND CARRYING PRECAUTIONS:


Lift only a manageable weight, or ask for
help.
When lifting the boiler, bend the knees,
and keep the back straight and feet apart.
Do not lift and twist at the same time.
Lift and carry the boiler close to the body
Wear protective clothing and gloves to
protect from any sharp edges

ABBREVIATIONS USED IN THIS MANUAL:

Diameter
NG
Natural Gas
LPG
Liquid Petroleum Gas
CH
Central Heating
DHW
Domestic Hot Water
IP
Ingress Protection
SEDBUK
Seasonal Efficiency of Domestic Boilers in the United Kingdom

WATER TREATMENT:
FERNOX 01799 550811
www.fernox.com
SENTINEL 0800 389 4670
www.sentinel-solutions.net

FLUE TERMINAL GUARDS:


TOWER FLUE COMPONENTS LTD.
Vale Rise, Tonbridge TN9 1TB
01732 351555

2
INSTALLATION &
SERVICING INSTRUCTIONS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

SAFETY &
REGULATIONS

CONTENTS

INSTALLATION & SERVICING INSTRUCTIONS

SAFETY PRECAUTIONS & SYMBOLS

INSTALLATION REGULATIONS

4
APPLIANCE
INFORMATION

SAFETY & REGULATIONS

APPLIANCE INFORMATION
GENERAL INFORMATION

TECHNICAL DATA

LAYOUT & COMPONENTS

PRE-INSTALLATION
MAINS SUPPLY

10

WATER SYSTEMS & PIPEWORK

11

CONDENSATE PIPEWORK

12

PRESSURE RELIEF PIPEWORK

13

BOILER LOCATION & CLEARANCES

14

PLUMBING MANIFOLD

16

FLUE OPTIONS

17

FLUE TERMINAL POSITIONS

18

PRE INSTALLATION

INSTALLATION

CLEANING PRIMARY SYSTEMS

INSTALLATION
20

WALL MOUNTING TEMPLATE / FLUE OPENING

21

UNPACKING THE APPLIANCE

22

BOILER CONNECTIONS

23

FLUE INSTALLATION

25

CONDENSATE CONNECTION

28

ELECTRICAL

29

POSITION OF WIRED COMPONENTS

30

COMMISSIONING

UNPACKING THE WALL FRAME & ANCILLARY ITEMS

PRE-COMMISSIONING CHECKS

31

FILLING THE SYSTEM

32

STARTING THE APPLIANCE

33

WATER TREATMENT

34

COMMISSIONING

35

FINISHING COMMISSIONING

36

SERVICING
& SPARES

COMMISSIONING

INSPECTION AND SERVICE

CONVERSION
KITS

SERVICING & SPARES


37

REPLACEMENT OF PARTS

43

SETTING THE AIR/GAS RATIO

53

SHORT PARTS LIST

55

CONVERSION KITS
56

FAULT FINDING
& DIAGRAMS

L.P.G. CONVERSION
FAULT FINDING & DIAGNOSIS
FAULT FINDING

57

BOILER FUNCTION

58

PROTECTION FUNCTION

59

ADDITIONAL INSTRUCTIONS FOR FITTING OPTIONAL DIVERTER VALVE CAN BE


FOUND AT THE REAR OF THIS MANUAL
BENCHMARK CHECKLIST
SERVICE INTERVAL RECORD SHEET

3
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

CONTENTS

SAFETY &
REGULATIONS

SAFETY PRECAUTIONS

INSTALLATION REGULATIONS

IF YOU SMELL GAS:

Current Gas Safety (Installation & Use)


Regulations:
All gas appliances must be installed by a competent
person in accordance with the above regulations.
Failure to install appliances correctly could lead to
prosecution.

 DONT SMOKE OR STRIKE MATCHES


 DONT TURN ELECTRICAL SWITCHES ON OR OFF
DO PUT OUT NAKED FLAMES
DO OPEN DOORS AND WINDOWS
DO KEEP PEOPLE AWAY FROM THE AREA AFFECTED
DO TURN OFF THE CONTROL VALVE AT THE METER
DO CALL YOUR GAS COMPANY

The appliance must be installed in accordance with,


and comply to, the current: Gas Safety Regulations,
IEE Regulations, Building Regulations, Building
Standards (Scotland) (Consolidation), Building
Regulations (Northern Ireland), local water by-laws,
Health & Safety Document 635 (The Electricity at
Work Regulations 1989) and any other local
requirements.

HEALTH & SAFETY


The appliance contains no asbestos and no substances have been used in the
construction process that contravene the COSHH Regulations (Control of Substances
Hazardous to Health Regulations 1988).

British Standards:
The relevant British Standards should be followed,
including:
BS7074:1 : Code of practice for domestic and hot
water supply
BS6891 : Installation of low pressure gas pipework
up to 28mm (R1)
BS5546 : Installation of gas hot water supplies for
domestic purposes
EN:12828 : Central heating for domestic premises
BS5440:1 : Flues and ventilation for gas appliances of rated heating not exceeding 70kW (net) :
Flues
BS5440:2 : Flues and ventilation for gas appliances of rated heating not exceeding 70kW (net) :
Air Supply
BS7593 : Treatment of water in domestic hot water
central heating systems
BS 6798 : Installation of gas fired boilers of rated
input up to 70kW (net)
Where no specific instruction is given, reference
should be made to the relevant British Standard
codes of Practice.

COMBUSTIBLE AND CORROSIVE MATERIALS


Do not store or use any combustible materials (paper, thinners, paints etc.) inside or
within the vicinity of the appliance.
Chemically aggressive substances, can corrode the appliance and invalidate any

L.P.G. Installation:
An appliance using L.P.G. must not be installed in a
room or internal space below ground level unless
one side of the building is open to the ground.

A Benchmark Checklist is provided by Worcester, Bosch Group, at the back of this manual,
for the installer to complete. The checklist will include their CORGI registration number to
confirm that the boiler has been installed, commissioned and serviced according to the
manufacturers instructions.
IMPORTANT: The completed Benchmark Checklist will be required in the event of any
warranty work and may be required by the local Building Control Inspector.

warranty.
FITTING & MODIFICATIONS
Fitting the appliance and any controls to the appliance may only be carried out by a
competent engineer in accordance with the current Gas Safety (Installation and Use)
Regulations.
Flue systems must not be modified in any way other than as described in the fitting
instructions. Any misuse or unauthorised modifications to the appliance, flue or
associated components and systems will invalidate the warranty. The manufacturer
accepts no liability arising from any such actions, excluding statutory rights.
SERVICING
Advise the user to have the system serviced annually by a competent, qualified
engineer (such as British Gas or other CORGI registered personnel) using approved
spares, to help maintain the economy, safety and reliability of the appliance.
IMPORTANT - The service engineer must complete the Service Record on the
Benchmark Checklist after each service.

Timber framed buildings:


Where the boiler is to be fitted to a timber framed
building the guidelines laid down in BS5440: Part
1 and IGE "Gas Installations in Timber Frame
Buildings should be adhered to.
Potable water:
All seals, joints and compounds (including flux and
solder) and components used as part of the sec ondary domestic water system must be approved
by WRAS.
IMPORTANT: ARTIFICIALLY SOFTENED
WATER MUST NOT BE USED TO FILL THE
CENTRAL HEATING SYSTEM.

4
SAFETY PRECAUTIONS
& INSTALLATION REGULATIONS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

(When fitted to wall frame)


Depth to wall
330mm

GENERAL INFORMATION

APPLIANCE
INFORMATION

700mm*
B

400mm
C

STANDARD PACKAGE:

A - Wall hung gas fired condensing boiler for


central heating and indirect domestic hot water

*710mm to top of case front


F

Check List
Hardware/Literature pack
Item
Qty
Greenstar 12i/24i System Installation/Servicing Instructions . . . . . . . . . . .1
Users Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Consumer Guarantee Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Sealing Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Compression Nut 22mm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compression Ring 22mm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Compression Nut 15mm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Compression Ring 15mm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Fibre Washer 23.9 x 17.2 x 1.5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Bonded Washer 3/4 For Gas Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Syphon assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Installation instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Irish Guidelines Leaflet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Warranty Return Envelope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

B - Boiler support frame/pre-plumbing jig


C - Hardware literature pack
D - Bottom Panel
E - Fascia panel
F - Syphon assembly
SPECIFICATIONS:
Pre-wired and pre-plumbed
Galvanised steel inner frame
Digital control system
Automatic ignition
Direct burner ignition electrodes
Built-in frost thermostat
Built-in fault finding diagnostics
Modulating automatic gas valve
Combustion air fan with speed regulator
CH temperature sensor & control
Pump anti-seizure protection
Flue gas temperature limiter
Condensate trap & syphon

5
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

GENERAL INFORMATION

TECHNICAL DATA
DESCRIPTION

NATURAL

L.P.G.

UNITS

12i

24i

12i

24i

Natural Gas G20

m3/h

1.33

2.67

Propane Gas (LPG)

kg/h

0.96

1.91

Gas flow rate - Maximum 10 minutes from lighting

APPLIANCE
INFORMATION

Central Heating
Max. rated heat input

kW

12.32 24.62 12.32 24.62

Min. heat input

kW

3.70

Max. rated heat output 40/30C

kW

12.85 25.67 12.85 25.67

Max. rated heat output 50/30C

kW

12.74 25.45 12.74 25.45

Max. rated heat output 80/60C

kW

12

24

12

24

Max. flow temperature

82

82

82

82

Max. flow temperature to cylinder (with integral optional diverter valve)

75

75

75

75

Max. permissible operating pressure

bar

2.5

2.5

2.5

2.5

2.0

2.0

2.0

2.0

Available pump head at 21C system temperature rise

7.38

5.95

9.64

Flue
Flue Gas Temp. 80/60C, rated/min. load

62/56 78/63 62/57 79/64

Flue Gas Temp. 40/30C, rated min. load

41/33 54/35 43/35 55/38

CO2 level at max. rated heat output (after 30 mins)

9.8

9.8

11.0

11.0

CO2 level at min. rated heat output (after 30 mins)

9.2

9.2

10.5

10.5

0.93

2.0

0.7

1.5

4.8

4.8

4.8

4.8

NOx - class
Condensate
Max. condensation rate

l/h

pH value, approx.
Electrical
Electrical power supply voltage

AC...V

230

230

230

230

Frequency

Hz

50

50

50

50

Max. power consumption

140

140

140

140

band

Appliance protection rating

IP

X4D

X4D

X4D

X4D

Appliance protection rating with mechanical or


RF mechanical timer fitted

IP

20

20

20

20

Permissible ambient temperatures

0-50

0-50

0-50

0-50

Nominal capacity of appliance

Iitres

3.9

3.9

3.9

3.9

Noise output level (Max central heating)

dB(A)

42

42

42

42

Packaged boiler weight

kg

44.4

44.4

44.4

44.4

Total boiler weight

kg

39.5

39.5

39.5

39.5

Lift weight

kg

27.1

27.1

27.1

27.1

SEDBUK

90.1

90.2

91.4

92.0

General Data
SEDBUK

6
TECHNICAL DATA

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

LAYOUT & COMPONENTS

1
2
3
4
5
6
7
8
9
10
11

12
13
14
15
16
17
18
19
20
21
22
23
24
25
26

AIR / GAS MANIFOLD


SENSOR - BOILER FLOW
IGNITION AND FLAME SENSE ELECTRODES
OVERHEAT THERMOSTAT
RETAINING BRACKET
EXPANSION VESSEL
REMOVABLE TOP CASE PANEL FOR
SERVICING
SECURING NUT, AIR / GAS
MANIFOLD CLAMP
HEAT EXCHANGER
WALL MOUNTING FRAME
FLUE AIR PRESSURE SWITCH
CONNECTION (BLANKED OFF ON THIS
APPLIANCE)
FLUE OVERHEAT THERMOSTAT
ACCESS POINT FOR CLEANING HEAT
EXCHANGER/SUMP
SYSTEM PRESSURE GAUGE
DRAIN POINT
RETURN
CONTROL PANEL IN SERVICE POSITION
COVER FOR EXTERNAL WIRING
CONNECTIONS
GAS INLET CONNECTION 22mm
COMPRESSION
FLOW
ACCESS COVER FOR TRANSFORMER &
PCB
PUMP
GAS VALVE
FAN
MANUAL VENT POINT
FAN PRESSURE TEST POINT

APPLIANCE
INFORMATION

The diagram opposite shows the controls in the


servicing position and excludes the outer case.

7
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

LAYOUT & COMPONENTS

LAYOUT & COMPONENTS

APPLIANCE
INFORMATION

27 AUTO AIR VENT


28 UNUSED PORT
29 COMPACT HYDRAULIC MOUNTING
SCREW (2) TO BOILER
30 PRESSURE RELIEF VALVE
31 OPTIONAL INTEGRAL DIVERTER VALVE
POSITION
32 RETURN CONNECTION TO
SERVICE VALVE
33 DRAIN POINT
34 SYSTEM PUMP
35 FLOW CONNECTION TO
SERVICE VALVE
36 FLOW CONNECTION FROM BOILER
HEAT EXCHANGER
37 EXPANSION TANK CONNECTION
38 SYSTEM PRESSURE GAUGE
39 FAULT RESET BUTTON
40 NOT USED
41 MAINS ON/OFF INDICATOR/
DIAGNOSTIC LIGHT (BLUE)
42 CH TEMPERATURE CONTROL
43 POSITION FOR OPTIONAL
PROGRAMMER
44 SERVICE MODE BUTTON
45 BURNER ON INDICATOR LIGHT (GREEN)
46 MASTER SWITCH ON/OFF

8
LAYOUT & COMPONENTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

CLEANING PRIMARY SYSTEMS


IMPORTANT: All the following Pre-Installation sections must be read and
requirements met before starting boiler or flue installation.

CAUTION: ISOLATE THE MAINS SUPPLIES BEFORE STARTING ANY WORK AND
OBSERVE ALL RELEVANT SAFETY PRECAUTIONS.

IMPORTANT: Debris from the system can


damage the boiler and reduce efficiency.
Failure to comply with the guidelines for
t he use of wat er treatment with the
appliance will invalidate the appliance
warranty.
BEFORE CLEANING THE SYSTEM:
ENSURE THE SYSTEM AND PIPEWORK
IS IN GOOD WORKING ORDER

FOLLOW GUIDANCE OF BS7593:


TREATMENT OF WATER IN DOMESTIC
HOT WATER CENTRAL HEATING AND
ALSO FLUSHING GUIDELINES SET OUT
BELOW.

CLEANING THE PRIMARY SYSTEM:

PRE INSTALLATION

WHERE POSSIBLE KEEP THE EXISTING


BOILER/CIRCULATING PUMP IN PLACE
WHEN FLUSHING THE SYSTEM.

IMPORTANT: ARTIFICIALLY SOFTENED


WATER MUST NOT BE USED TO FILL THE
CENTRAL HEATING SYSTEM

Fill the system with cold water and


check for leaks.

Open all drain cocks and drain the


system.

Close drain cocks and add a suitable


flushing agent compatible with
aluminium at the correct strength for
the system condition in accordance with
the manufacturer's instructions.
The PH value of the system water
must be less than 8 or the appliance
guarantee will be invalidated.

Circulate the flushing agent before the


boiler is fired up.

Run the boiler/system at normal operating


temperature as directed by the manufacturer
of the flushing agent.

Drain and thoroughly flush the system to


remove the flushing agent and debris.

It may be necessary to use a power flushing


machine to aid the cleansing procedure in
some circumstances

9
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

CLEANING PRIMARY SYSTEMS

MAINS SUPPLY

PRE INSTALLATION

ELECTRIC SUPPLY:
Supply: 230V - 50Hz, 140 watts
Cable: PVC insulated 0.75mm2 (24 x 0.2mm)
temperature rated to 90C.
External 3A fuse to BS1362.
The appliance must be earthed.
This appliance must not be connected to a
three phase supply.
IPX4D.
NOTE: this is reduced to IP20 if the
following mechanical timers are fitted:
7 716 192 036 or 7 716 192 037.
Wiring must comply with latest IEE wiring
regulations.

GAS SUPPLY:
Boilers using NG must be connected to a
governed meter.
LPG boilers must be connected to a
regulator.
Installation and connection of the gas supply
to the boiler must be in accordance with
BS6891.
The meter or regulator and pipework to the
meter must be checked, preferably by the gas
supplier, to ensure it is in good working order
and can meet the gas flow and pressure
requirements in addition to the demand from
any other appliance being served.
24 iSystem
Under no circumstances should the size of
the gas supply pipe be less than 22mm.
GAS SUPPLY PIPE SIZING
12 iSystem models
Provided that the correct gas supply working
pressure and gas rate can be achieved (see
technical data on page 6, commissioning section page 35, also refer to B.S. 6891)
Then it may be possible to reduce the gas
supply pipe diameter to 15mm.
Generally the appliance would need to be within
3 to 4 metres of the gas meter. However, this
will depend upon the distribution pipe size and
route.

10
MAINS SUPPLY

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

WATER SYSTEMS & PIPEWORK

S PLAN LAYOUT

Y PLAN LAYOUT
WITH EXTERNAL DIVERTER VALVE

PLASTIC PI PEWOR K & U N DE R FLOOR


HEATING:
Any plastic pipework must have a polymeric
barrier with 600mm (minimum) length of
copper pipe connected to the boiler.
Plastic pipework used for underfloor heating
must be correctly controlled with a
thermostatic blending valve limiting the
temperature of the circuits to approx. 50C.
CONNECTIONS/VALVES:
All system connections, taps and mixing
valves must be capable of sustaining a
pressure up to 3 bar.
Radiator valves should conform to
BS2767:10.
All other valves should conform to BS1010.
On new installations TRVs must be used on
all radiators except where a room thermostat
is sited. On all installations TRVs should at
least be fitted in the sleeping areas .
See note below on open radiator/bypass
A drain cock is required at the lowest point
on the system.
An air vent is required at the highest point on
the system.

PRE INSTALLATION

THE OPTIONAL DIVERTER VALVE IS INCOMPATIBLE


WITH A MAINS PRESSURE UNVENTED CYLINDER.
IF INSTALLING AN UNVENTED CYLINDER USE AN
EXTERNAL DIVERTER VALVE.

INSTALLATION

S and Y PLAN SYSTEM:


NOTE: The boiler is fitted with its own
internal bypass.
A Diverter Valve
B Radiator Valve (Flow)
C Lockshield Valve (Return)

COMMISSIONING

NOTE: A drain cock should be fitted at the


lowest point of the heating circuit
and beneath the appliance.
SYSTEM LAYOUT
WITH OPTIONAL INTERNAL DIVERTER VALVE FITTED
(NOT SUPPLIED WITH BOILER)

Boiler flow

Return from
cylinder

Return from
central heating

OPTIONAL INTERNAL DIVERTER VALVE:


This boiler is designed to operate on a sealed
system only. The boiler will require a second
return pipe from the water cylinder to the wall
mounting frame and terminate in 15mm copper
pipe.
IMPORTANT: ARTIFICIALLY SOFTENED
WATER MUST NOT BE USED TO FILL THE
CENTRAL HEATING SYSTEM
The CH sealed system must be filled using a
WRAS approved filling loop or comply with
the diagram opposite for system fill.
Where the system volume is more than 100
litres or exceeds 2.65 bar at maximum
heating temperature, an extra expansion
vessel (B) must be fitted as close as possible
to the appliance in the central heating return.
Pressurise the extra expansion vessel (B) to
the same figure as the expansion vessel built
into the appliance.
Do not use galvanised pipes or radiators.
A

11
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

WATER SYSTEMS & PIPEWORK

PRE INSTALLATION

12
CONDENSATE PIPEWORK

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

PRESSURE RELIEF PIPEWORK


PRESSURE RELIEF PIPEWORK:
IMPORTANT: The pressure relief valve
is a safety device for the boiler and if
activated may discharge boiling water
steam through the relief valve drain
pipe.

The pressure relief drain pipe (M) from the


boiler should be at least 15mm diameter
copper pipe and run downwards away from
any electrics or other hazard, preferably to an
external drain or soakaway.
Pipe (M) should be finished with a partial
bend, near the outlet to face the external wall
(as shown) to help prevent hazard.

PRE INSTALLATION

Care should be taken when siting the


outlet pipe so that it does not cause an
obst ruct ion or discharge above a
window, entrance or other public access
where it could cause a hazard.

M
L - Outside wall
O,M - Drain pipe
N - External drain

O
N

13
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

PRESSURE RELIEF PIPEWORK

SERVICING CLEARANCES
VENTED COMPARTMENT

BOILER LOCATION &


410mm

930mm

This boiler is only suitable for installing internally


within a property at a suitable location onto a
fixed, rigid surface at least the same size as the
boiler and capable of supporting the boiler
weight.

+ 30mm
above elbow

5mm

Using 100mm flue kit


1080mm
Using 125mm
flue kit
1450mm
- 1110mm

5mm
20mm
to removable door

PRE INSTALLATION

CLEARANCES

600mm
front clearance
for service

COMPARTMENTS:
Follow the requirements of BS6798 and
BS5440 Part 2 and note:
Minimum clearances must be maintained
An access door is required to install, service
and maintain the boiler and any ancilliary
equipment.
If fitting the boiler into an airing cupboard
use a non-combustible perforated material
(maximum hole sizes of 13mm) to separate
the boiler from the airing space.
BOILER CLEARANCES:
The diagram opposite shows the minimum
space required to install and service the boiler.

200mm

If a boiler is installed in a compartment with


clearances less than shown in the tables opposite, ventilation is required. Refer to tables
below for ventilation requirements.

VENTILATION FREE COMPARTMENTS


INSTALLATION CLEARANCES
Ventilation Free Compartment Installation Clearances

Vent
position

12 & 24 kW
To room or
internal space

High
level

Minimum free
area 122 cm2

Minimum
free area
61 cm2

Low
level

Minimum free
area 122 cm2

Minimum
free area
61cm2

Direct to
outside

The suggested total unventilated compartment minimum clearances are:


Side

Above

Below

400mm

170mm approx.
(30mm above
the elbow)

200mm

Front (to removable door)


100mm

(Note: Top and bottom clearances must not be reduced below these values as they are the
minimum required for servicing).

If Side Clearances are Reduced


If total side clearance is Then overall height clearances
must be increased to (approx):
reduced to:

**

350mm

OR

Front clearance (to removable


door) must be increased to:

441mm

129mm

300mm

523mm

161mm

250mm

617mm

200mm

200mm

727mm

243mm

150mm

856mm

295mm

100mm

1012mm

358mm

50mm

1202mm

434mm

BOILER CLEARANCES - UNVENTILATED


COMPARTMENTS:
The tables opposite show the options for the
minimum space required to install and service
the boiler inside an unventilated compartment.

*NOTE: These are the combined top & bottom


clearances excluding the appliance.
**NOTE: These are the combined left & right
clearances excluding the appliance.

If Front Clearance is Reduced


If front clearance (to
removable door) is
reduced to:

50mm
25mm

Then overall height clearances


must be increased to (approx):

511mm
596mm

OR

Total side clearance must be


increased to:

**

505mm
569mm

14
BOILER LOCATION & CLEARANCES

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

BOILER LOCATION &


CLEARANCES
BATHROOMS:

A boiler fitted with a non-mechanical timer or


with no timer can be installed in zone 2 or outside the shaded area .

1
2

A boiler with a mechanical timer, or RF mechanical timer with room thermostat must only be
installed outside the shaded area.
Additional RCD (Residual Current Device) protection may be required.

PRE INSTALLATION

Refer to the latest IEE wiring regulations.

1
2

1
2

15
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

BOILER LOCATION & CLEARANCES

PLUMBING MANIFOLD
Flow 22mm

Gas Supply (alternative from above appliance) 22mm


Return 22mm

CONNECTIONS:
Heating System: 22mm compression fittings
Gas:
22mm compression fittings
Use the fittings supplied in the Lit/Hardware
pack.
CAUTION:
The side rails of the wall mounting frame are
manufactured from a plastic material!
Do not apply excessive heat in these areas.
There exists the possibility of damage to the
plastic side rail when soldering copper pipe
connections.

PRE INSTALLATION

If the boiler pipes are to be run behind the


appliance ensure that the pipes pass through
the slot in the yellow plastic guide (A). This is
fitted to the boiler frame.
Further guidance on pipe routing can be
found printed on the boiler template
(supplied with the boiler).

IMPORTANT: IF FITTING OPTIONAL


INTEGRAL DIVERTER VALVE
A

Disregard this page and refer to the


correct version for installing the integral
divert er valve in t he ADDITIONAL
INFORMATION section at the back of this
book.

Flow 22mm
Return 22mm
Mains Gas Supply 22mm

16
PLUMBING MANIFOLD

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

High level horizontal flue with 2x90 bends

FLUE OPTIONS
The Greenstar series has the option of two horizontal RSF (60/100 telescopic and
80/125) flue systems and two vertical RSF (60/100 or 80/125) flue systems:
The systems have different maximum flue lengths
This page shows various fluing options with the straight flue lengths required to achieve
the maximum flue length. Note that:
each 90 bend used is equivalent to 2 metres of straight flue
each 45 bend used is equivalent to 1 metre of straight flue
NOTE: Plume management kits are available for the 60/100 horizontal flue option.
Refer to the manual supplied with the Plume management kits for complete
installation instructions

Telescopic horizontal flue assembly

Maximum total flue length


100mm
12 i system

125mm

2,600mm 11,000mm

24 i system 2,600mm 11,000mm

High level horizontal flue with 3x90 bends

100mm

125mm

12 i system

570mm

1,070mm

24 i system

570mm

1070mm

Maximum total flue length


100mm

125mm

12 i system

N/A

9,000mm

24 i system

N/A

9,000mm

PRE INSTALLATION

Maximum telescopic flue length

Horizontal flue extension

Vertical balanced flue assembly


Maximum total flue length
12 i system
24 i system

100mm

125mm

4,600mm

13,000mm

4,600mm

13,000mm

Maximum total flue length


100mm
12 i system

125mm

6,400mm 15,000mm

24 i system 6,400mm 15,000mm

Vertical balanced flue system with 2x45 bends


High level horizontal flue

Maximum total flue length


100mm
Maximum total flue length
100mm

125mm

12 i system

4,600mm

13,000mm

24 i system

4,600mm

13,000mm

125mm

12 i system

4,400mm 13,000mm

18 i system

4,400mm 13,000mm

Vertical balanced flue with 2x90 bends

Horizontal flue with 2x90 bends

Maximum total flue length


100mm
Maximum total flue length
100mm

125mm

12 i system

2,600mm

11,000mm

24 i system

2,600mm

11,000mm

12 i system

125mm

2,400mm 11,000mm

24 i system 2,400mm 11,000mm

17
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

FLUE OPTIONS

PRE INSTALLATION

The flue must be fitted and terminated in


accordance with the recommendations of
BS5440 : Part 1.
The flue must not cause an obstruction.
Discharge and any noise from the flue outlet
must not cause a nuisance.
Flue gases have a tendency to plume and in
certain weather conditions a white plume of
condensation will be discharged from the
flue outlet. Where this could be a nuisance,
for example, near security lighting, an alternate position should be found.
The air inlet/outlet duct and the terminal of
the boiler must not be closer than 25mm to
any combustible material.
Detailed recommendations on protection of
combustible materials are given in
BS 5440: Part 1
A protective terminal guard must be fitted if
the terminal is 2m or less above a surface to
which people have access.
The guard must be spaced equally (minimum 50 mm) around the flue and fixed to
the wall with plated screws. See Contact
Information (inside front cover).

18
FLUE TERMINAL POSITIONS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

PRE INSTALLATION

19
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

FLUE TERMINAL POSITIONS

UNPACKING WALL FRAME AND

IMPORTANT: All the previous Pre-Installation sections must be read


and requirements met before starting boiler or flue installation.

ANCILLARY ITEMS
LIFTING AND CARRYING PRECAUTIONS:
Lift only a manageable weight, or ask for
help.
When lifting or putting things down, bend
the knees, and keep the back straight
and feet apart.
Do not lift and twist at the same time.
Lift and carry objects close to the body

A - Straps
B - Outer carton
C - Installer pack

D - Bottom panel
B

E - Wall mounting frame


F - Wall template

G - Inner packaging
H - Front fascia panel
J - Syphon assembly

INSTALLATION

3
C

D
F

IMPORTANT HANDLING INSTRUCTIONS


It is advised that two people are used to carry
the carton from the van to the point of delivery.
Once the carton has been delivered, the outer
carton is removed first. Care should be taken
when releasing the straps. If a sharp implement
is used make sure the outer carton is not
pierced and that the implement is used in such
a way so that it may not cause personal injury.
All sharp objects must be covered or the blade
retracted after use and put away in a safe
place. The wall mounting frame, Installer
pack, template and bottom panel are now
removed. Care should be taken when lifting the
boiler from the base and the proper technique
for safe lifting of any heavy object should be
strictly observed.
Additional requirements for roof space
installation:
The boiler should be first unpacked before
ascending ladder to loft space.
Two sets of steps should be used.
Two people should share the lifting of the
boiler up to the loft hatch, where the boiler is
entered into the loft space tilted and slid on its
back into the loft.
Once the appliance is removed from its
pack aging check the contents against the
packing list.

Before installing appliance ensure system has


been cleaned as explained on page 9.

 1. Remove straps (A) and open the top of the


boiler packaging.
 2. Remove template (F) and wall mounting
frame (E) from the packaging.
 3. Remove boiler bottom panel (D), front
fascia (H) and installer pack (C).

20
UNPACKING WALL FRAME AND
ANCILLARY ITEMS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

WALL MOUNTING TEMPLATE


FLUE OPENING

X4

CAUTION: Ensure there are no pipes,


electric cables, damp proof courses or
other hazards before drilling.

X4

SAFETY:
All relevant safety precautions must be undertaken.
Protective clothing, footwear, gloves and safety
goggles must be worn as appropriate.

USE APPROPRIATE
FIXINGS FOR
WEIGHT AND
WALL TYPE

FIXING THE MOUNTING FRAME:


The boiler template shows the relative
positions of the flue and the top and bottom
fixing of the mounting frame.
 Fix the template to the wall in the desired
position (A).
 Drill 4 holes for the wall mounting frame
through the template (2).

COMMISSIONING

189mm

REAR FLUE OUTLET


The drawing (B) opposite shows the boiler
template with the flue centre lines of both the
100mm and 125mm flue systems.
 Mark centre-line of flue to be used (1) the
external diameter of the hole can also be
marked if required.
If a 100mm diameter flue is to be used,
a125mm diameter hole is required. However, if
using the weather sealing collar by pushing it
through from inside the property, then a
150mm diameter hole is required to
accommodate this.
The flue turret of the 100mm flue has an
in-built 3 angle.
If extensions are to be added then the complete
flue must rise at an angle of 3.

INSTALLATION

NOTE: The template has been sized to allow for


minimum clearances of 5mm sides, 200mm
base and 30mm above a 100mm flue elbow.

The 125mm flue system will require the flue


to rise at an angle of 3.
 Drill hole using a core drill or similar.
SIDE OUTLET:
 Mark from the centre line of the wall template
to the wall which the flue will pass through (3).
 Allow for a rise of 52mm per metre length of
flue, to give a 3 angle.
 Clear any debris from the site.

A pre-filling kit 7 716 192 282 is available for


installations where the boiler will not be fitted
immediately to the heating system. This allows
the heating system and mains water
connections to be filled and checked prior to
boiler installation.
This kit can be used in conjunction with the
optional filling loop 7 716 192 281(not supplied with the boiler.

21
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

WALL MOUNTING PLATE FLUE OPENING

UNPACKING THE APPLIANCE


UNPACKING THE APPLIANCE

A - Outer carton
5

B - Inner sleeve (unwraps from front)


C - Packaging base
D - Protective wrapping

E - Appliance outer case

B
B
C

6.1

6.2

INSTALLATION

 4. Remove outer carton (A) and place


safely away from the working area.
 5. With the outer packaging removed and
the inner sleeve (B) still in place gently
lay the boiler on its back.
 6. The boiler will lie at an angle to the
floor to allow the boiler outer casing (E)
to be removed. The inner sleeve (B)
opens as shown. Remove the protective
wrapping (D) and undo the four screws,
two at the bottom of the boiler (H) and
two at the top (H) (see diagrams 6.1 and
6.2). Remove any packaging within the
boiler and the packaging base (C).

CAUTION: Caps fitted to pipes must be


removed before hanging the boiler.

22
UNPACKING THE APPLIANCE

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

Do not lift by the


air gas manifold.

BOILER CONNECTIONS
IMPORTANT: IF FITTING OPTIONAL
INTEGRAL DIVERTER VALVE
Disregard this and the following page and
refer to the correct version for installing
t he int egral divert er valve in t he
ADDITIONAL INFORMATION section at the
back of this book.

CAUTION: ISOLATE TH E MAI NS GAS


SUPPLY BEFORE STARTING ANY WORK
AND OBSERVE ALL RELEVANT SAFETY
PRECAUTIONS.

A
B

GAS AND WATER CONNECTIONS:


 Remove template and secure the wall mounting
frame to the wall with the fixings supplied.
 System pipes may be run vertically upwards
behind the boiler or below it. See Plumbing
Manifold Section on page 16.

 1. Fit sealing washers to service valves


before hanging boiler.
IMPORTANT:
Before hanging the boiler onto the wall
mounting frame ensure that the pressure
relief valve connection is in the DOWN
position. This is located on the right hand
side of the wall frame at the rear.
 2. Pull the extended tab/lever forward and
down until there is no further travel.
2

INSTALLATION

A - Flow (22mm), B - Return (22mm),


C - Gas inlet (22mm)

2&4

22mm

22mm bonded washer

Handling
Hole

22mm

A
B
1

 3. Hang the boiler on to the wall mounting


frame by the two brackets positioned left
and right at the top rear of the appliance.
Do not lift the appliance by the air gas
manifold. There are two handling holes
incorporated into the inner casing left and
right in the lower section of the appliance.
IMPORTANT:
The pressure relief connector must be
repositioned after the boiler has been correctly
mounted to the wall mounting frame.
 4. Push the lever on the pressure relief
connector UP until the stop on the inside of
the handle is over the shoulder of the metal
bracket to secure in place.
4
Stop in
locked
position

23
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

BOILER CONNECTIONS

BOILER CONNECTIONS

CAUTION: ISOLATE TH E MAI NS GAS


SUPPLY BEFORE STARTING ANY WORK
AND OBSERVE ALL RELEVANT SAFETY
PRECAUTIONS.
GAS AND WATER CONNECTIONS:
A - Flow (22mm), B - Return (22mm),
C - Gas inlet (22mm).
A

INSTALLATION

 5. Lower the control panel into the service


position by removing the screw (D) from the
retaining bracket.
 6. Make connections to the heating system.
 Connect the gas supply to the boiler gas
cock 22mm compression.
 7. Connect the expansion vessel flexible
pipe to the hydraulic manifold situated left of
the pump. It is necessary to remove and
discard the orange plastic blanking plug (E)
from the connection at the hydraulic
manifold before securing the expansion
vessel flexible pipe (F) in place with the wire
retaining clip (G).
 8. Connect the pressure relief drain pipe to
15mm compression joint (H) using the nut
and olive supplied in the hardware literature
pack.

7
A
B
C
6
E

F
A
22mm

C
22mm

B
22mm

24
BOILER CONNECTIONS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

FLUE INSTALLATION
WALL

HORIZONTAL FLUE
(60/100mm diameter)
For vertical flues and 80/125mm horizontal flues, please
refer to separate instructions supplied with the flue kit.

93mm

Edge of
case

NOTE: to ease assembly of flue components,


apply silicone lubricant to sealing
surfaces.
Basic instructions for the 60/100mm diameter flue are
shown below.
MEASURING THE FLUE (Standard Flue):
 Measure from the outside wall to the centre
line of the flue turret.
 Subtract 93mm from the length L to give the
correct dimension to the flue elbow connection.
 If the length L falls within the telescopic range
of 350 to 570mm, then no cutting will be
required.
 If the required length is less than 350mm the
standard telescopic flue can be modified, refer
to section 3.
 If the required length is greater than 570mm,
then flue extensions will have to be used. Refer
to the 60/100 Horizontal Flue Instruction
manual provided in the flue extension kit.

200mm

570mm
350mm

Adjusting the standard terminal length:


2 Extend tube (A) by withdrawing from tube (B) to
achieve the flue length required, between
350- 570mm.
NOTE:

INSTALLATION

189mm

Ensure that the TOP label of both


sections are aligned before securing the
two parts at the required length.

The flue terminal MUST be fitted with the


'TOP' label uppermost to allow the correct fit
and use of the plume management system.
Secure with screw provided and seal joint with the
aluminium tape supplied.

Reducing the standard terminal length:

D
E

3 Remove securing screws (C) to detach the


terminal assembly from the turret.
Slide terminal section (B) from the terminal
assembly and discard.
To use terminal (A) without cutting remove the
location lug (D) on the inner flue tube (E) and
remove any burrs.
To reduce the terminal length further:
4 Mark the length required for the terminal (F) as
shown (min. 130mm) and cut square, taking care
not to damage the tubes.
Remove any burrs and chamfer the outer edge of
the tubes to assist ease of connection and prevent
seal damage.
NOTE:

130mm
MIN

The aluminium tape is not required when


reducing the terminal.

 After cutting, the end must be square and


free from burrs to prevent damage to the
flue seals.

25
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

FLUE INSTALLATION

FLUE INSTALLATION

Installing the standard flue:

1 Set the flue length to the distance required,


secure with screw and seal joint with the
aluminium tape supplied.
Slide the inner wall seal (A) onto the
terminal (B) as shown.
If fitting from inside the building; slide the outer
wall seal (C) onto the terminal (B) as shown.

TOP

2 Remove the three screws (D, H) around the


flue outlet (F) on the boiler.
Check the boiler flue seal is correctly seated.
Apply silicone grease to the boiler flue seal.

3 Position terminal (B) through the flue opening


in the wall to the outside of the building by the
distance shown.
The flue terminal MUST be fitted with the 'TOP'
label uppermost to allow the correct fit and use
of the plume management system.

4 Align the flue turret (E) to the boiler flue outlet


(F) with flat (G) facing to the rear of the boiler.
Push the flue turret (E) straight down into the
boiler flue outlet (F).
For ease of assembly, locate screw (H) first
and then fit screws (D) to secure flue turret (E).
If fitting from the outside of the building;
slide the outer wall seal (C) onto the
terminal (B) as shown.

110
mm
INSTALLATION

110mm

TOP
VIEW
H

NOTE:
For more information refer to the
60/100 Horizontal Flue kit Instruction Manual
B
C

D
FLUE TERMINAL PLUME RE-DIRECTION:

A
A

180

3
80

The flue discharge can be redirected allowing


some plume re-direction control,
alternatively, a complete plume management
system can be fitted to the flue terminal.
Redirecting the flue discharge:
1 Remove screws (A) and rotate the terminal
end (B) through 180.
DO NOT rotate the complete flue terminal
assembly.
2 Refit the terminal end (B) and secure with
screws (A).
3 Loosen screws (C) and rotate the entire outlet
assembly to redirect the plume. Re-tighten
screws (C) to secure in the required position.
NOTE: The flue terminal outlet has built-in stops
to limit rotation for horizontal fluing to
allow condensate to run back into the
boiler for safe disposal. Do not attempt
to force beyond the limit stops.

26
FLUE INSTALLATION

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

FLUE INSTALLATION
ASSEMBLING THE FLUE

Apply silicone
grease to seal

FITTING THE ELBOW:


Flue elbow should push directly down and
not be twisted into correct position.
 Remove the 3 inner flue tube retaining
screws. The inner tube will be held in place
in the appliance.
 Fit turret onto appliance and retain with the
three removed screws.
NOTE: The clamping plate flat should be at
the rear of the appliance.
ADDITIONAL NOTES AND REMINDERS:
Ensure that all cut lengths are square and
free from burrs.
The flue, when assembled, is fully sealed and
components are pushed home.
The flue is set at an angle of 3 or 52mm per
1m length.

INSTALLATION

This screw should


be fitted last for
easier installation

4 Assemble elbow to boiler using the three


screws (see below).
NOTE: Screws are in boiler not in flue kit.

Flat at back

This screw should


be fitted last for
easier installation
when rear exit

27
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

FLUE INSTALLATION

CONDENSATE CONNECTION
SUMP
CONNECTION
1

CONDENSATE CONNECTION:
Never terminate or discharge into any open
source, including; sink, bath, shower, bidet,
toilet etc.
Note: Any external condensate pipework
should be protected with weather
resistant insulation to help prevent
freezing.
Ensure that the condensate drain is 22mm
diameter plastic pipe. It must fall at least
50mm per metre towards the outlet.

SUMP
BLANKING CAP

Note: Do not use lubricants or sealing


compounds.
1 Remove the sump blanking cap from the
sump.
2 Fill syphon with 200 to 250 millilitres of
water.

INSTALLATION

DISCHARGE
HOSE

Note: Pull the fan lead and ignition cable out of


the way when fitting the syphon to
ensure that they are are not trapped
by the syphon assembly or discharge
hose.
3 To fit the syphon assembly:
Note: Do not use solvents, adhesive or
lubricant when pushing the pipe
onto the rubber connector.
Push the syphon onto the sump assembly,
until the lug on the sump is fully
engaged with the slot on the back of the
syphon assembly.
4 Push the discharge hose, onto the
wall frame connector, until fully engaged.

SYPHON

Maintenance
4

There is no need to remove the Syphon


Assembly for cleaning.
To drain debris from the syphon, during the
annual service, release the clips and remove
the drainage cap from the bottom of the
syphon.
Empty the debris and condensate from the
syphon into a suitable container.
Re-fit the drainage cap to bottom of the
syphon.

IMPORTANT: IF FITTING OPTIONAL


INTEGRAL DIVERTER VALVE
Now fit the diverter valve. For installaDISCHARGE
HOSE

DRAINAGE CAP

WALL FRAME
CONNECTOR

tion refer to FITTI NG TH E DIVE RTE R


VALVE in the ADDITIONAL INFORMATION
section at the back of the book. You must
then disregard the following 3 pages concerning ELECTRICAL and PRE-COMMISSIONING CHECKS and refer to the correct versions that follow FITTING THE
DIVE RTE R VALVE in the ADDITIONAL
INFORMATION section at the back of this
book.

28
CONDENSATE CONNECTION

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

1
A

ELECTRICAL
CAUTION: ISOLATE THE MAINS
ELECTRICITY SUPPLY BEFORE STARTING
ANY WORK AND OBSERVE ALL
RELEVANT SAFETY PRECAUTIONS

The mains supply to the boiler must be either:


from a fused double pole isolator situated
next to the appliance. The isolator must
have a minimum of 3mm contact separation in both poles.
or
from a plug and non-switched socket

FROSTSTAT

WATER VALVE(S)

TANKSTAT

ROOMSTAT

TIMER

The boiler is pre-wired with a two metre


mains supply cable

Use a 3A fuse in both situations.

When stripping wires always ensure copper


strands do not fall into the control box.
Access to electrical connections:
Remove boiler casing to access control panel.
1 Unscrew screw (A) and lower the control
box into the horizontal position.

boiler
demand

2 Unscrew the three screws (B) in the control


panel and pull off the connections cover.
3 Pass the 230 V mains power cable, from the
right hand side of the pre-plumbing manifold
and route to the mains isolator next to the
boiler.
4 System wiring centre connection (ST10):
 Remove link.
 Connect the LIVE feed wire from terminal (LS)
to the LIVE on the system wiring centre.
 Connect NEUTRAL wire from terminal (NS) to
the neutral on the system wiring centre.
 Connect SWITCHED LIVE wire from terminal
(LR) to the boiler demand on the system wiring
centre.

brown

green/yellow

blue

live

neutral

230V
MAINS
SUPPLY

switched live

earth

control box, through the grommet at the

INSTALLATION

SYSTEM
WIRING
CENTRE

Note: A pump is fitted in the boiler.


There should be no other pump fitted.
ST10

5 Refit panels.

F1

F3
F2

NOTES:
External diverter valve(s) and all other 230V
parts are not supplied with the boiler.
A fascia mounted programmer/timer cannot be
fitted unless optional integral diverter
valve is used (see instructions at the rear of
this manual).
Refer to manufacturers instructions when
connecting external parts to the wiring centre.
Worcester, Bosch Group cannot be held
responsible for wiring errors.
There is an option to fit an internal diverter
valve. This also requires fitting an extra
harness and a code plug change. See
Optional Diverter Valve Section in these
instructions or the instructions supplied with
the integral diverter valve kit.
This option is also covered in the Fault
Finding Guide on page 55 of these instructions.

29
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

ELECTRICAL

POSITION OF WIRED

COMMISSIONING

INSTALLATION

COMPONENTS

30
POSITION OF WIRED COMPONENTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

PRE-COMMISSIONING

CHECKS
CAUTION: ISOLATE THE MAINS
SUPPLIES BEFORE STARTING ANY
WORK AND OBSERVE ALL
RELEVANT SAFETY PRECAUTIONS
1 Check that the service and water pipes are
connected to the correct position on the
manifold.
A - Flow (22mm)
B - Return (22mm)
C - Gas inlet (22mm)

2 Check the gas type specified on the


identification plate (F) matches that of the
gas supply. Turn on the main gas supply,
check the gas pipework connections and
rectify any leaks.
NOTE: Do not use solvents, adhesive or
lubricant when pushing the pipe
onto the rubber connector.
3 Check that the condensate pipe has been
connected to the preplumbing manifold
connector.

4 Check pressure relief drain pipe (H) is


correctly fitted and securely tightened.

IMPORTANT: If the boiler is not to be


commissioned immediately then:
after successfully completing all of the
checks and any rectification work,
close the gas and water valves, shut off
the gas supply, electrically isolate the
boiler and label appropriately.

A
22mm

C
22mm

B
22mm

COMMISSIONING

H
3

Condensate pipe

Preplumbing manifold
connector

31
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

PRE-COMMISSIONING CHECKS

FILLING THE SYSTEM

1 Turn on the water main and open the


system valves.
2 Open all radiator valves.
3 Fill the system via a WRAS approved filling
loop.
4 Vent (A) any air from the boiler heat
exchanger using a suitable container to
collect any water. Ensure tube outlet (B) is
directed away from the fan or any other
electrical component to prevent any water
damage. Also place a suitable cover over
the fan to prevent any spillage of water
on to electrical connections. Ensure the
cover is removed after venting.
5 Vent all radiators, re-tighten when completed
and check the system and correct any leaks.
The boiler integral expansion vessel is precharged to 0.75 bar (equal to a static head
of 7.5m (22ft). A Schraeder type valve is
fitted to the expansion vessel to allow for
pressure adjustment if required.

If an extra expansion vessel is fitted to the


central heating return, adjust this to the
same pressure as the appliance internal
expansion vessel, refer to separate instructions with the extra expansion vessel.

COMMISSIONING

6 Briefly open the pressure relief valve to test


its operation.
7 If required increase system pressure back to
1 bar.
8 Rotate the adjustable pointer on the
pressure gauge to record the set system
pressure.
9 Isolate and remove filling loop connection to
system.

32
FILLING THE SYSTEM

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

STARTING THE APPLIANCE


IMPORTANT: Never run the appliance
when the appliance/system is empty or
partially filled.
Switching the appliance on/off:
1  Turn on mains power supply
 Turn on any external controls
Set the thermostatic radiator controls to
maximum temperature
Set the clock/programmer to continuously
ON and the room thermostat to maximum
temperature
2

A - On/off button
B - On/off and fault indicator (BLUE)
C - Central heating temperature control
D - Burner indicator (GREEN)
E - Reset button
F - Service button
G - Not used
H - System pressure gauge
I - Cover or optional programmer

Press power button (A) and the power


on indicator (B) illuminates BLUE.
3  Turn the boiler thermostat control (C) to
maximum. The burner on indicator (D)
illuminates GREEN when the burner
has lit.
4  If the boiler fails to light the BLUE power
indicator (B) and reset button (E) will
flash alternately.
To reset press and hold the reset button
(E) for 2 seconds. The boiler will be
reset.
I

CAUTION: DO NOT PRESS POWER


INDICATOR (B) TO RESET BOILER.
A

33
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

STARTING THE APPLIANCE

WATER TREATMENT
IMPORTANT: ARTIFICIALLY SOFTENED WATER
MUST NOT BE USED TO FILL THE CENTRAL
HEATING SYSTEM.

IMPORTANT: Debris from the system


can damage the boiler and reduce efficiency. Failure t o comply wit h t he
guidelines for the use of water treatment with the appliance will invalidate
the appliance warranty.
ENSURE THAT THE SYSTEM HAS BEEN
CLE AN E D AS ON PAG E 6 OF TH E S E
INSTRUCTIONS.
FLUSHING (Central Heating):
 Switch off the boiler. If connected to an
open vented system turn OFF the water
supply to the system header tank
 Open all drain cocks and drain the
system while the appliance is hot.
 Close drain cocks and add a suitable
flushing agent at the correct strength for
the system condition in accordance with the
manufacturer's instructions.
 Run the boiler/system at normal operating
temperature for the time stated by the
manufacturer of the flushing agent.
 Drain and thoroughly flush the system to
remove the flushing agent and debris.
INHIBITOR (Central Heating):
 Check drain cocks are closed and all
radiator valves are open before adding a
suitable*inhibitor (or combined inhibitor/antifreeze if the system is exposed to freezing
conditions) to the heating system water in
accordance with the manufacturers instructions.

COMMISSIONING

* compatible with aluminium. The pH


value of the system water must be less
than 8 or the appliance guarantee will be
invalidated.
 If connected to an open vent system turn on
the water supply to the system header tank
and allow to fill the system.
If connected to a sealed system fill via a
WRAS approved filling loop to between 1
and 2 bar.
 Vent all radiators; Re-tighten vents when
complete. Vent any air from the boiler
heat exchanger using a suitable container to
collect any water.
 Ensure tube outlet is directed away from
the fan or any other electrical
component to prevent damage.
 Vent all radiators and the primary side of the
hot water tank.
 For sealed systems re-pressurise if necessary.
 Turn pressure relief valve anti-clockwise until
the pressure is 1bar.
 Set all controls to maximum.
 Record the date when the inhibitor was
added to the system on the guarantee card.
NOTE: The concentration level of
inhibitor in the system should be
checked every 12 months or
sooner if system content is lost.
The addition of sealing agents to
the system water is not
recommended as this can cause
problems with deposits left in the
heat exchanger.

34
WATER TREATMENT

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

COMMISSIONING

NOTE: When fitted with the optional


diverter valve (not supplied) and
running in service mode, the boiler
will operate both central heating and
hot water circuits.
If fitted to an S or Y plan system, the
system must only be run in central
heating mode.

D
F

THE COMBUSTION FOR THE APPLIANCE


IS FACTORY SET.
NO ADJUSTMENT IS REQUIRED IF THE
GAS INLET PRESSURE IS CORRECT.
CHECKING GAS INLET PRESSURE:
The inlet pressure to the appliance must be
checked using the following procedure:
SETTING THE BOILER TO MAXIMUM:
1 Press service button (F) for 10 seconds and
set temperature to maximum.
The service button will illuminate continually
and the blue power indicator will flash quickly.
MEASURING THE INLET PRESSURE:
2 Slacken the screw in the inlet pressure test
point and connect a manometer.
 Measure the pressure with the boiler
running at maximum.
 Check the gas supply working pressure at
the gas valve inlet point:
N.G. 18.5 mbar (minimum)
L.P.G. 37 mbar (minimum)
 The gas rate should be measured at the
gas meter after 10 minutes operation at
maximum. See technical data section at the
front of this manual.
 (LPG) Where a gas meter is not available
the CO/CO2 must be checked to the units
shown in the setting of the gas/air ratio.
 Ensure inlet pressure is satisfactory with all
other gas appliances working.

I M PORTANT: Do not continue


commissioning until the correct
gas pressure is achieved.

SIT VALVE
A - On/off button
B - On/off and fault indicator (BLUE)
C - Central heating temperature control
D - Burner indicator (GREEN)
E - Reset button
F - Service button

 Replace controls cover. NOTE: This boiler is


designed with a differential of 20C across
the heating system.
 If pressure is satisfactory press the
service button (F) again and the boiler
will return to normal operation.
If left in the service mode the control will
return to normal operation after 15 minutes.
 Re-seal the screw in the gas inlet pressure
test point.

COMMISSIONING

WHEN RUNNING IN SERVICE MODE

G - Not used
H - System pressure gauge
I - Cover or optional programmer
Inlet Test Nipple

DUNGS VALVE

Inlet Test Nipple

35
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

COMMISSIONING

FINISHING COMMISSIONING
The boiler has been factory set, so there should
be no need to adjust any controls.
REPLACE OUTER CASING:
1 Replace outer casing making sure that the
securing points are properly located.
 Replace top two screws (A).
 Re-tighten bottom two screws (B).

A
A

2. FITTING FASCIA FLAP:


 Present the flap up to the appliance with the hinge
pins facing the appliance.
 Engage the left hand pin into the grey pivot.
The hinge pin and pivot hole are both square,
rotate the flap to ensure that the pin is located in
the pivot.
 Support the flap in your left hand and with your
right hand, bend the right side down. This should
enable you to engage the right hand pin in the
pivot. Rotate the flap to ensure that the pins and
pivots are located securely.
 Close the flap.

INSTALLING BOTTOM PANEL:


3 The bottom panel slides onto two ledges
(C) either side of the boiler frame.
 Hold the panel up against the underside of
the boiler and slide towards the rear until it
is fully engaged.
NOTE: Every time the power to the
appliance is turned off and on, the
appliance enters a learning mode
and may take some time to
optimise the boiler performance.
This time is variable and is
dependant on hot water and
central heating demand.

COMMISSIONING

HANDOVER:
 Complete the Benchmark Gas Boiler
Commissioning Checklist.
NOTE: The Benchmark Checklist can be found
at the rear of these instructions.

A
C

 Open the facia cover by gently pressing the


centre top of the cover (D).
 Set up the controls and show the user how
to operate all the controls shown in the User
Guide.
 Place the user guide into the tray (E) on the
inside of the facia cover.
 If the appliance is unused and exposed to
freezing conditions, shut off all the mains
supplies and drain the system and boiler.

D
E

36
FINISHING COMMISSIONING

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

INSPECTION AND SERVICE

CAUTION: TURN OFF THE GAS SUPPLY AND ISOLATE THE MAINS
S U P P LI E S B E FOR E STARTI NG ANY WOR K AN D OB S E RVE ALL
RELEVANT SAFETY PRECAUTIONS.

I M P ORTANT: Any service work


must be carried out by competent
registered engineers such as
British Gas or Corgi registered
personnel.

IMPORTANT: AFTER REPLACEMENT OF ANY COMPONENTS ALWAYS


CHECK FOR GAS SOUNDNESS WHERE RELEVANT AND CARRY OUT
FUNCTIONAL CHECKS AS DESCRIBED IN COMMISSIONING.
ANY O -R I NG OR GAS KET THAT APPEARS DAMAG E D M UST B E
REPLACED.

NOTE: A service must NOT be


attempted if a CO/CO2
analyser is NOT available.

To ensure the continued efficient operation


of the appliance it must be checked at
regular intervals.
The frequency of servicing will depend upon
the particular installation conditions and
usage. However, an annual service is
recommended .
The extent of the service required by the
appliance is determined by the operating
condition of the appliance when tested by
fully qualified engineers.
The service interval record sheet at the rear
of these instructions must be completed
after each service.

Inspection
Check that the terminal and the terminal
guard, if fitted, are clear and undamaged.
2 If the appliance is in a compartment or
cupboard check that the specified service
space around the appliance is clear.
3 Check all the joints and connections in the
system and remake any that show signs of
leakage. Refill and re-pressurise if
applicable as described in Commissioning.
 Operate the appliance and take note of any
irregularities.
Refer to Fault Finding for rectification
procedures.

SERVICING
& SPARES

37
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

INSPECTION AND SERVICE

1.

1.1

1.2

INSPECTION AND SERVICE


Component Access
1. Removing outer case

1.
B

1.3

Remove bottom panel by pulling it forward


and off.
1.1 Undo and remove 2 screws (A) securing
boiler casing at the top of the appliance.
1.2 Undo but do not remove the 2 screws
(B) securing boiler casing at the bottom of
the appliance.
1.3 Pull case forward and remove.

2. Lowering boiler control to


service position

2.1

2.1 Remove screw (C) securing control.


2.2 Gently pull forward until it comes to
rest in service position.

SERVICING
& SPARES

2.2

31

38
INSPECTION AND SERVICE

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

INSPECTION AND SERVICE


Setting Boiler to Maximum.
NOTE: When running in the service mode, the
boiler will operate both the Central Heating and
DHW circuits. This is to allow sufficient time for
the setting procedure.

WHEN RUNNING IN SERVICE MODE


NOTE: When fitted with the optional
diverter valve (not supplied) and
running in service mode, the boiler
will operate both central heating and
hot water circuits.
If fitted to an S or Y plan system, the
system must only be run in central
heating mode.

It will be necessary to run water through the


DHW circuit to ensure that the boiler will not
cycle on low heating demands.
A - On/off button
B - On/off and fault indicator (BLUE)
C - Central heating temperature control
D - Burner indicator (GREEN)
E - Reset button
F - Service button
G - Not used
1

H - System pressure gauge

1 Press and HOLD service button (F) for 10


seconds and set temperature to maximum.
The service button will illuminate continually
and the blue power indicator will flash quickly.
The boiler will stay in this mode for 15
minutes unless the service button is pressed
again.
2 Pull the cover off and connect a manometer
to the fan pressure test point.
 After measurement replace test point cover.

SERVICING
& SPARES

I - Cover or optional programmer

Pressure will read negative and be greater


than:
Natural gas
LPG

12i System - 3.6 mbar

- 3.9 mbar

24i System - 3.1 mbar

- 4.1 mbar

2
B

Pressures measured below these figures


will indicate that the heat exchanger will
require cleaning.
There is a special accessory kit available
specifically designed for cleaning the
heat exchanger. If required order
7 716 192 312.

39
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

INSPECTION AND SERVICE

INSPECTION AND SERVICE

Remove control retaining


screw

COMBUSTION TESTING MUST BE CARRIED


O UT BY A C O M P ETE NT P E R S O N . IT M U ST
NOT BE ATTEMPTED UNLESS THE PERSON
CARRYING OUT THE COMBUSTION CHECK
I S E Q U I P P E D W ITH A C O M B U STI O N
ANALYSER CONFORMING TO BS 7927 AND
IS COMPETENT IN ITS USE.

IMPORTANT:
IF THE JOINT BETWEEN THE
AIR/GAS MANIFOLD AND THE HEAT
EXCHANGER IS DISTURBED THE
SEALING GASKET MUST BE
REPLACED.
AFTER COMPLETING THE
SERVICE OF THE APPLIANCE, THE
CO/CO2 MUST BE CHECKED AND
SET TO THE LIMITS SHOWN IN THE
SETTING THE AIR/GAS RATIO

B
A

There is a special accessory kit available


specifically designed for cleaning the heat
exchanger. If required order 7 716 192 312.

To Clean the Heat Exchanger


1

SERVICING
& SPARES

With outer case and base panel removed and


the power isolated from the appliance,
remove the cover panel (A) by removing the
retaining screw (B).
2 Remove clip (C) from gas valve outlet.
 Pull gas outlet elbow (D) free from the plastic
connection on the gas valve.
 Pull gas outlet elbow (D) forward to clear case.
Cleaning Syphon
3 There is no need to remove the Syphon
Assembly to clean.
To drain debris from the syphon, release the
clips and remove the drainage cap (E) from the
bottom of the syphon.
Catch the debris and condensate from the
syphon into a suitable container.
Re-fit the drainage cap (E) to bottom of the
syphon.

D
3
C

40
INSPECTION AND SERVICE

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

INSPECTION AND SERVICE

H
4
5

6
I

Remove electrical connector from fan.


Undo and remove securing nut (H) from the
top of the heat exchanger.
6 Remove retaining plate (I).
7 Rotate fan and air/gas manifold assembly (J)
around the top of the heat exchanger until it
stops at the lug.
 Lift up assembly and remove from boiler.
8 Disconnect spark electrode and flame sensor
connections (K).
 Remove clamping plate (L).
 Remove spark/flame electrode assembly
from boiler.
 Remove seal from the top of the heat
exchanger.

SERVICING
& SPARES

41
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

INSPECTION AND SERVICE

INSPECTION AND SERVICE

R
9

Small
tab

9 Remove burner (M).


 Remove top baffle (N).
 Remove lower baffle (0).
 Remove the two pozi-drive screws (P)
retaining the access cover (Q) on the sump.
 Access the heat exchanger flue ways by
inserting the cleaning brush (7 716 192 312)
through the top access hole in the casing (R).
 Clean heat exchanger flue ways (S) using the
cleaning brush (7 716 192 312) removing
any debris from the access point in the sump.

SERVICING
& SPARES





I M P ORTANT: I F TH E JOI NT
BETWEEN THE AIR/GAS MANIFOLD
AN D TH E H EAT E XCHANG E R I S
DISTURBED THE SEALING GASKET
MUST BE REPLACED.

Clean around sealing surface on sump and


replace access cover (Q). Using a suitable
container to collect water from syphon
connection at the base of the boiler flush
heat exchanger with water.
Re-assemble ensuring that the lower baffle
(O) and the top baffle (N) are refitted
correctly.
When re-fitting the burner ensure that it fits
centrally within the heat exchanger and
location tabs are situated in location holes.
Ensure seal is replaced with new seal
and is correctly fitted.
Check the syphon unit for blockage before
refitting to boiler.
Reassemble and check combustion as
stated in SETTING THE AIR/GAS
RATIO
NOTE: To show the heat exchanger more
clearly it has been shown external to the
appliance

THE BAFFLES (O) AND (N) MUST


B E R E F IT TE D I NTO TH E H E AT
E XCHANG E R AS S HOW N I N 9.
FAILURE TO DO SO MAY RESULT
IN DAMAGE TO THE BOILER

42
INSPECTION AND SERVICE

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

CAUTION: TURN OFF THE GAS SUPPLY AND ISOLATE THE MAINS
S U P P LI E S B E FOR E STARTI NG ANY WOR K AN D OB S E RVE ALL
RELEVANT SAFETY PRECAUTIONS.

1. Removing outer case


1.1 Undo 4 screws (A) securing boiler casing.
1.2 Pull case forward and remove.
 To remove bottom tray, pull forward on the
tag on the underside of the tray.

IMPORTANT: AFTER REPLACEMENT OF ANY COMPONENTS ALWAYS


CHECK FOR GAS SOUNDNESS WHERE RELEVANT AND CARRY OUT
FUNCTIONAL CHECKS AS DESCRIBED IN COMMISSIONING.
ANY O -R I NG OR GAS KET THAT APPEARS DAMAG E D M UST B E
REPLACED.

1.1

1.2

The following components can be


replaced with the outer case
removed:
Primary sensor
Overheat thermostat
Flue limit thermostat

2. Primary sensor
 Remove electrical connection (B) by pulling
upwards. Squeeze retaining clip on plastic
moulding (C) and pull sensor (D) upwards
until clear of pocket in heat exchanger.
 Coat new sensor with heat conductive
paste and replace.

3. Overheat thermostat
2
B
C

 Remove two electrical connectors from


thermostat.
 Slacken and remove fixing screw and
thermostat.
 When replacing ensure thermostat sits
correctly on surface of the casting with the
left hand side of thermostat siting up
against the shoulder.
NOTE: It is essential that the mating surface of
the thermostat is coated with heat conductive paste.

4. Flue overheat thermostat


4.1 (with grommet)
 Remove electrical connections.
 Undo the flue connection from the sump
and push the flue tube up.
 Push the flue limit thermostat outwards
from the sump.

SERVICING
& SPARES

4.2

43
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

5.1

REPLACEMENT OF PARTS
SIT AND DUNGS VALVES

5.2

The following components require


the control to be moved in to the
service position:
Gas valve
Siphon
PCB fuse
Transformer

REMOVAL OF THE VALVE IS THE SAME


FOR BOTH SIT AND DUNGS VALVES. THE
SIT VALVE IS SHOWN IN THE DIAGRAM.

6.1

R E P LAC E M E NT OF TH E GAS VALVE


M U ST NOT B E C AR R I E D OUT I F A
CO/CO2 ANALYSER IS NOT AVAILABLE.

5. Moving boiler control to service


position
5.1 Remove screw (A) securing control.
5.2 Gently pull forward.

6. Gas valve*

SERVICING
& SPARES

6.2

 Isolate gas supply at boiler gas cock.


6.1 Remove wire clip from gas valve outlet then
pull gas adjustment assembly free from
plastic connector and pull forward clear of
case.
6.2 Undo bottom gas connection to gas valve.
6.3 Undo two securing screws (C) on the
underside of casing.
 Pull valve up and forward out of boiler.
 Disconnect electrical connections.
 Replace valve with new seals and check for
gas soundness.
NOTE: The valve will require setting; follow
procedure Setting the air/gas ratio.

6.3

44
REPLACEMENT OF PARTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

A
7

7. Access to boiler control components


 Remove 3 screws (A) and remove cover
from control.

8. PCB fuse
 Remove fuse F1 (B) from the PCB and
replace.
 There is a spare fuse clipped into the
underside of the electrical cover.

8.Transformer


Disconnect all electrical connections


from the control.
 Remove 5 screws (C) retaining the rear
panel of the control and remove panel.
 Pull transformer upwards from PCB.

SERVICING
& SPARES

Spare Fuse order


T1.6L 250V F2
T2.5H 250V F1
T500L 250V F3
9

45
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

REPLACEMENT OF PARTS

10

10. Replacing control


IMPORTANT:
Do not replace the control unit if a
CO/CO2 analyser is NOT available.

10.1
C

10.2

NOTE:
After re-assembly, check the CO/CO2
levels as described in the setting of the
air/gas ratio section.

F
E

IMPORTANT: ENSURE CODE PLUG


IS RE-FITTED TO THE NEW
CONTROL. IF THIS IS NOT DONE
THE BOILER WILL INDICATE
ERROR AND WILL NOT FUNCTION.

SERVICING
& SPARES

The control is supplied within its plastic


housing. The complete unit must be replaced.
 Remove ALL electrical connections from
the control PCB including where cables run
through restraints. These can be unclipped
from the plastic moulding noting their
position.
 Remove the code plug (B). The code plug
should be left attached to the frame of the
boiler by its plastic safety thread.
10.1 Remove the 3 screws (C) retaining the
front facia making sure to support the facia
when removing the last screw.
10.2 Using a suitable tool (D), press the button
(E) upwards and slide the control support
bracket (F) to the left.
10.3 Support the control and unclip control
support strap (G) from the boiler frame.
 Remove the support strap and fit to the
new control.
 Remove appropriate strap restraints from
the new control box.
 Fit control to the boiler.
 Re-connect support strap to the boiler and
all electrical connections to the new control.

10.3

46
REPLACEMENT OF PARTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

11.1
A

REPLACEMENT OF PARTS
The following components require
the air / gas manifold and fan
assembly to be removed:
Pressure switch
Fan
Electrode assembly
Burner
Heat exchanger

11.2
B

11.3

I M P ORTANT: I F TH E JOI NT
BETWEEN THE AIR/GAS MANIFOLD
AN D TH E H EAT E XCHANG E R I S
DISTURBED THE SEALING GASKET
MUST BE REPLACED.
IMPORTANT: AFTER REASSEMBLY
TH E C OM B USTION M UST B E
CH ECK E D US I NG TH E P RO CEDURE IN THE SECTION SETTING
THE GAS AIR RATIO. MEASUREMENT AND SETTING (IF NECESSARY) OF THE GAS RATIO MUST
NOT BE ATTEMPTED UNLESS THE
P E R SON I S EQU I P P E D W ITH A
C OM B USTION ANALYS E R C ONFORMING TO BS 7927 AND IS COMPETENT IN ITS USE.

 Remove electrical connector from fan.


 Remove wire clip from gas valve outlet then
pull gas adjustment assembly free from plastic
connector and pull clear of case. See 6.1.
11.1 Undo and remove securing nut (A) from the
top of the heat exchanger.
11.2 Remove retaining plate (B).
11.3 Rotate fan and air/gas manifold assembly
(shaded) around the top of the heat
exchanger until the lug on the air/gas
manifold is visible.
 Lift up assembly and remove from boiler.
NOTE:
After re-assembly, check CO/CO2
levels as described in the setting of the
air/gas ratio section.

SERVICING
& SPARES

11. Air / gas manifold and fan


assembly

47
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

REPLACEMENT OF PARTS
12.1

12.2

15.1 Remove 3 screws (A) retaining mixing


chamber.
15.2 Remove 2 screws (B) retaining the fan to
the air/gas manifold.
15.3 Remove screw (C) retaining plate and
remove.
 Re-assemble with new fan ensuring seals
are correctly fitted.
 Check CO/CO 2 levels as described in
the setting the air/gas ratio section.

12.3
13

12. Fan

13. Electrode assembly


 Disconnect spark electrodes and flame
sensor connection.
 Remove clamping plate (D).
 Remove spark/flame electrode assembly (E)
from heat exchanger.
 Check CO/CO 2 levels as described in
the setting the air/gas ratio section.

14. Burner
 Remove seal (F) from the top of the heat
exchanger.
 Remove burner (G).
 Replace new burner in correct position.
 Ensure that burner tab fits correctly into hole.
 Ensure that the seal is replaced with a new one.
 Check CO/CO 2 levels as described in
the setting the air/gas ratio section.

14

15. Heat Exchanger


 Isolate flow and return valves then drain the
boiler.
 Remove siphon.
15.1 Release captive clip from plastic elbow on
the flow pipe and pull flow pipe away from
heat exchanger.
15.2 Remove plastic nut from the bottom of
the boiler.
15.3 Rotate lever to release return pipe.
15.4 Undo flue connection from sump.
 Pull heat exchanger assembly up to clear.
 Reassemble and check combustion as
stated in the gas conversion section.
 Check CO/CO 2 levels as described in
the setting the air/gas ratio section.

SERVICING
& SPARES

15.4

15.1

15.2

15.3

48
REPLACEMENT OF PARTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

REPLACEMENT OF PARTS
16.1

NOTE:
Removal of the syphon assembly will give access
to Auto air vent.
To release the syphon from the sump connection,
pull towards you (A).
Disconnect the discharge hose (B) at the
plumbing manifold.
Remove the complete syphon assembly.

16. Diverter valve motor (if fitted)


 Ensure the appliance is in service mode
(there is no need to drain the appliance).
 Disconnect the electrical connector from the
diverter valve motor.
 Remove diverter valve cover if fitted.

17.1

19.1 Pull the motor assembly (C) towards you. The


assembly will slide free from the valve.
 To refit, follow the above in reverse.

17. Diverter valve (if fitted)


 Ensure the appliance has been fully drained .
 Disconnect the electrical connector from the
diverter valve motor.
 Undo the two screws holding the valve to the
plastic housing.
 Remove diverter valve cover if fitted.
17.1 Withdraw the valve (D) and clean the valve
chamber if necessary.
 To refit, follow the above in reverse. Ensure
any seals that have been disturbed are
renewed.

18. Auto air vent


 Ensure the appliance has been fully drained .
18.1 Use a screwdriver or similar to rotate the air
vent anticlockwise.
18.2 Lift the air vent (E) out of the housing and
remove.

SERVICING
& SPARES

 To refit, follow the above in reverse.

18.1

18.2

49
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

19.1

REPLACEMENT OF PARTS

19.2

19. Pump head


 Ensure the boiler is fully drained.
 Release the screw securing the pump
electrical cover.
Disconnect the electrical harness from the
terminal block, make a note of the L, N and
earth connections and wire colours.
19.1 Remove the four Allen bolts (A) securing the
pump at each corner.
19.2 Gently pull the pump towards you and
remove.
 To refit, follow the above in reverse, ensuring
that the L, N and Earth connections are
correctly made.

20. Pressure gauge


 Ensure the appliance has been fully drained.
 Withdraw the spring clip from the pressure
sensing head housing.
 Push the pressure gauge bracket up to
release the bracket and gauge from the
frame.
 Remove the pressure sensing head and
pressure gauge capillary from the housing.
 To refit, follow the above in reverse.
DO NOT forget to fit the washer from the
capillary when fitting a replacement gauge.
 Insert the lug on the pressure gauge bracket
into the mounting hole in the frame and pull
down to secure.

21. Drain tap

SERVICING
& SPARES

 Ensure the appliance has been fully drained.


21.1 Rotate the drain tap fully anticlockwise.
21.2 Withdraw the drain tap from its housing
 To refit, follow the above in reverse. Ensure
any seals that have been disturbed are
renewed.

21.1

21.2

50
REPLACEMENT OF PARTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

22.1

22. Hydraulic Block


 Ensure the appliance has been fully drained.
 Disconnect the electrical connections at the
pump.
 Remove the syphon assembly (see page 49).
 Undo the nuts securing the copper water
pipes to the manifold (there is no need to
remove the gas pipe).
 Release the spring clips securing these
water pipes to the plastic housing and
remove the pipes.
 Release the spring clip securing the
expansion vessel pipe to the plastic housing
and remove the pipe.
 Push up on the pressure gauge bracket to
release the bracket and gauge from the
frame.
 Release the locking devices that secure the
two copper water pipes leading to the
combustion chamber by squeezing the two
tabs together and rotating anticlockwise
(viewed from above).
22.1 Undo the two screws securing the hydraulic
block to the chassis (located top left / top
right of the housing)
22.2 Lift the left hand side of the block slightly,
then manoeuvre the block out, starting with
the right hand side.
 Take care not to snag the harness or
pressure gauge bracket.
NOTE: the block will still contain a small amount
of water, which will spill if the block is tilted.
 To refit, follow the above in reverse. Ensure
any seals that have been disturbed are
renewed.

22.2

 Remove the hydraulic block from the boiler


(See Removing the Hydraulic Block).
23.1 Release the captive spring clip from the
pressure relief valve housing.
23.2 Withdraw the pressure release valve (A) from
its housing.
 To refit, follow the above in reverse. Ensure
any seals that have been disturbed are
renewed.

23.1

SERVICING
& SPARES

23. CH pressure relief valve

23.2

51
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

REPLACEMENT OF PARTS
24.1

24. Bypass valve

24.2

 Remove the Hydraulic block from the boiler


(See Removing the Hydraulic Block).
24.1 Remove the two spring clips at either end of
the copper bypass pipe.
 Undo the screw securing the left hand
plastic housing to the heat exchanger
 Move the housing to the left to free up
one end of the pipe.
 Remove the pipe from the right hand housing
to reveal the bypass valve.
24.2 Using a pair of pliers, pull out the bypass
valve (A) from the housing.
 To refit, follow the above in reverse. Ensure
any seals that have been disturbed are
renewed.

25. Expansion vessel


The expansion vessel can be replaced with the
boiler in position if there is a side exit flue fitted
and there is a minimum clearance of 340mm
above the boiler casing. If vertical flue is fitted
then a similar clearance to one side and the flue
is required.
If clearance is not available, the boiler will need to
be removed from the mounting frame to gain
access to the expansion vessel.
Alternatively a second vessel of at least the
capacity of 7litres can be fitted to the return from
the heating system as close as possible to the
boiler.

25.1

25.2

Expansion vessel replacement


(Boiler in place)

SERVICING
& SPARES

25.3

 Isolate mains power from the boiler.


 Place the controls in service position.
 Isolate the boiler from the heating system
(and cylinder return if internal diverter valve is
fitted) using service valves.
 Drain boiler.
25.1 Remove clip from expansion vessel
connection.
25.2 Remove screw retaining the vessel to the top
of the boiler casing.
25.3 Pull the vessel up and out over the flue
system or to one side if fitted with a vertical
flue.
 Remove the flexible hose from the expansion
vessel and fit to the replacement vessel
using a new seal. Ensure that the connection
to the boiler will be pointing to the right hand
side of the appliance when fitted.
 Reassemble expansion vessel into boiler and
connect flexible pipe to boiler.

Removing boiler
 Isolate electrical supply.
 Isolate system and gas connections at the
service valves.
 Drain boiler.
 Disconnect electrical supply and any external
controls.
 Disconnect flue connection from the boiler.
 Undo connection to boiler at the service valves.
 Remove clip from expansion vessel
connection to the boiler.
 Gently raise the boiler off the mounting frame.
 Replace expansion vessel and refit the boiler
to the mounting frame.
 Follow the commissioning procedure in this
manual.

52
REPLACEMENT OF PARTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

THIS PAGE SHOWS THE SETTING PROCEDURE FOR THE SIT VALVE
FOR ALTERNATIVE VALVES SEE PAGE 54 FOR DUNGS VALVE.

Max
B

Min
C

26.1

SETTING THE AIR / GAS RATIO


FOR THE SIT 848.093 SIGMA
THE SETTING OF THE GAS RATIO MUST BE
CARRIED OUT BY A COMPETENT PERSON.
SETTING OF THE GAS RATIO MUST NOT BE
AT T E M P T E D U N L E S S T H E P E R S O N
C AR RYI N G O UT TH E C O NVE R S I O N I S
EQUIPPED WITH A COMBUSTION ANALYSER
C O N F O R M I N G TO B S 79 2 7 A N D I S
COMPETENT IN ITS USE.

26. Setting the CO/CO2


Note: When running in the service mode, when an
integral diverter valve is fitted, the boiler will
operate both the central heating & DHW circuits.
This is to allow sufficient time for the setting
procedure. It will be necessary to run sufficient
water through the DHW circuit to ensure that the
boiler will not cycle on low heating demands.

Inlet Test Nipple

26.2

26.3

Max
B

26.1 Connect manometer to inlet pressure point


on the gas valve.
 To adjust the CO/CO2 it will be necessary to
first operate the boiler at maximum output.
 Press and hold down the service button (A) for
10 seconds until illuminated. The blue power
indicator will flash.
26.2 Turn central heating control to maximum; the
boiler will then go to maximum output.
NOTE: The control will resume normal operation
after 15 minutes or if the service button is
pressed for over a second.
26.3 Using a 2.5mm allen key set the max
CO/CO2 via adjuster (B) using the table
below.
CO/CO2 settings for Greenstar i System
NOTE. CO/CO2 should be measured
after 10 minutes
CO2 setting
maximum

CO2 setting
minimum

Natural gas

9.8% 0.5%

9.2% 0.5%

Gas type
A

LPG

11.0% 0.5% 10.5% 0.5%

26.4
D

 Check CO is less than 200ppm.


 Measure the inlet pressure; it should be
no less than 18.5mb NG or 37mb for LPG.

SERVICING
& SPARES

CO - less than 200ppm (0.002 ratio)

26.4 Set the central heating control to


minimum. The boiler will go to minimum
power.

26.5

NOTE: When fitted with the optional


diverter valve (not supplied) and
running in service mode, the boiler
will operate both central heating and
hot water circuits.

WHEN RUNNING IN SERVICE MODE

If fitted to an S or Y plan system, the


system must only be run in central
heating mode.

26.5 Measure the CO/CO2 and check against the


table above. If required adjust (C) on the gas
valve until the correct measurement is set.
Remove brass dust cap with flat bladed
screw driver. Then using a 4mm allen key
adjust CO2. Replace dust cap.
 Check that the CO is less than 200ppm.
 Return to maximum and re-check the CO/CO2.
If correct press and hold down the service button
for 2 seconds; the button will cease to be
illuminated and the blue power indicator will be
permanently illuminated.
 Remove manometer and re-seal inlet pressure
point on gas valve.
 Re-assemble and refit boiler case.

Min
C

53
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

THIS PAGE SHOWS THE SETTING PROCEDURE FOR THE DUNGS


VALVE FOR ALTERNATIVE VALVES SEE PAGE 53 FOR SIT VALVE.

26.1

SETTING THE AIR / GAS RATIO


FOR DUNGS GB-ND 055 DO1 S20
THE SETTING OF THE GAS RATIO MUST BE
CARRIED OUT BY A COMPETENT PERSON.
SETTING OF THE GAS RATIO MUST NOT BE
AT T E M P T E D U N L E S S T H E P E R S O N
C AR RYI N G O UT TH E C O NVE R S I O N I S
EQUIPPED WITH A COMBUSTION ANALYSER
C O N F O R M I N G TO B S 79 2 7 A N D I S
COMPETENT IN ITS USE.

26. Setting the CO/CO2

Inlet Test Nipple

26.2

26.3

Note: When running in service mode, when an


integral diverter valve is fitted, the boiler will
operate both the central heating & DHW circuits.
This is to allow sufficient time for the setting
procedure. It will be necessary to run sufficient
water through the DHW circuit to ensure that
the boiler will not cycle on low heating demands.

26.1 Connect manometer to inlet pressure point


on the gas valve.
 To adjust the CO/CO2 it will be necessary to
first operate the boiler at maximum output.
 Press and hold down the service button (A) for
10 seconds until illuminated. The blue power
indicator will flash.
26.2 Turn central heating control to maximum;
the boiler will then go to maximum output.
NOTE: The control will resume normal operation
after 15 minutes or if the service button is pressed
for over a second.
26.3 Using a 2mm hexagonal ball driver set the
max CO2 via adjuster (B) using table below.
CO/CO2 settings for Greenstar i System
NOTE. CO/CO2 should be measured
after 10 minutes
Gas type

CO2 setting
maximum

CO2 setting
minimum

Natural gas

9.8% 0.5%

9.2% 0.5%

B
SERVICING
& SPARES

LPG
26.4
D

26.5

WHEN RUNNING IN SERVICE MODE

CO - less than 200ppm (0.002 ratio)


 Check CO is less than 200ppm.
 Measure the inlet pressure; it should be no
less than 18.5mb NG or 37mb for LPG.
26.4 Set the central heating control to minimum.
The boiler will go to minimum power.
26.5 Measure the CO/CO2 and check against the
table above. If required adjust (C) on the gas
valve, using a 2mm hexagonal ball driver,
until the correct measurement is set.
 Check that the CO is less than 200ppm.
 Return to maximum and re-check the
CO/CO2. If correct press and hold down the
service button for 2 seconds; the button will
cease to be illuminated and the blue power
indicator will be permanently illuminated.
 Remove manometer and re-seal inlet pressure
point on gas valve.
 Re-assemble and refit boiler case.

NOTE: When fitted with the optional


diverter valve (not supplied) and
running in service mode, the boiler
will operate both central heating and
hot water circuits.

11.0% 0.5% 10.5% 0.5%

If fitted to an S or Y plan system, the


system must only be run in central
heating mode.

54
REPLACEMENT OF PARTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

SHORT PARTS LIST

SIT

Fan
WORCESTER Part No. 8 717 204 453 0
GC No.
H26 536
2 Burner
WORCESTER Part No. 8 718 120 609 0
GC No.
H26 538
3 Gas valve
NG WORCESTER Part No. 8 716 107 052 0
NG GC No.
H26 540
LPGWORCESTER Part No. 8 716 107 053 0
LPGGC No.
H26 539
4 Control box
WORCESTER Part No. 8 716 109 539 0
GC No.
H28 966
5 Flue overheat thermostat (Grommet type)
WORCESTER Part No. 8 717 206 213 0
1

Expansion vessel
WORCESTER Part No. 8 716 105 545 0
GC No.
H05 206

Electrodes
WORCESTER Part No. 8 718 107 087 0
GC No.
H26 544
Gasket - burner/electrodes
WORCESTER Part No. 8 716 106 506 0
GC No.
H26 545
Seal - inner case/mantel
WORCESTER Part No. 8 716 106 635 0
GC No.
H26 546

10

11

12

10 Pump assembly 3 speed


WORCESTER Part No. 8 716 106 355 0
GC No.
H02 527

13

14

16

17

12 By-pass valve
WORCESTER Part No. 8 716 106 434 0
GC No.
H02 532
13 Diverter valve assembly
WORCESTER Part No. 8 716 106 845 0
GC No.
H02 533
14 Diverter valve motor
WORCESTER Part No. 8 716 106 847 0
GC No.
H02 534
15 Control sensor - primary
WORCESTER Part No. 8 716 106 688 0
GC No.
H26 542
16 High limit stat
WORCESTER Part No. 8 707 206 196 0
GC No.
H26 584

15

18

F1
19

20

F2

F3

SERVICING
& SPARES

11 Pressure gauge
WORCESTER Part No. 8 717 208 107 0
GC No.
H02 528

17 Valve - pressure relief


WORCESTER Part No. 8 716 106 431 0
GC No.
H09 750
19 Fuse 2.5 Amp F1
WORCESTER Part No.
GC No.
20 Fuse 1.6 Amp F2
WORCESTER Part No.
GC No.
21 Fuse 0.5 Amp F3
WORCESTER Part No.
GC No.

1 904 521 342 0


378 315
1 904 522 740 0
E27 305
1 904 522 730 0
E27 300

55
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

REPLACEMENT OF PARTS

1.1

1.2

L. P. G. CONVERSION
I S O LATE
MAI N S
E LE CTR I C AL
SUPPLY AND REMOVE OUTER CASE
AS SHOWN IN THE INSTALLATION,
C O M M I S S I O N I N G & S E RVI C I N G
INSTRUCTIONS

2.1

2.2

2.3

THE CONVERSION MUST BE CARRIED OUT


BY A COM PETE NT PE R SON. IT M UST NOT
B E AT T E M P T E D U N L E S S T H E P E R S O N
C AR RYI N G O UT TH E C O NVE R S I O N I S
EQUIPPED WITH A COMBUSTION ANALYSER
C O N F O R M I N G TO B S 79 2 7 A N D I S
COMPETENT IN ITS USE.

Important: The appliance shall not be installed


into a room or internal space below ground
level when it is intended for use with LPG
(propane - G31). This does not preclude the
installation into a room or space which is a
basement on one side of the building but open
to ground on the opposite side.
Installation Regulations
In addition to those specified in the main
booklet the following standard applies when
converting to an LPG appliance: BS 5842
Domest ic
Propane
Gas
Burning
Installations.
All conversions will require the air gas ratio to
be set correctly for the gas used. The
procedure for setting the air gas ratio is at
the rear of these instructions.

1. Lowering boiler control to service


position
 Remove boiler case, as described on page 36.
1.1 Remove screw (A) from retaining bracket.
1.2 Lower control panel into service position.

2. Gas valve

3.1

3.2

 Isolate gas supply at boiler gas cock.


2.1 Remove wire clip from gas valve outlet then
pull valve outlet elbow free from gas valve.
2.2 Undo bottom gas connection to gas valve.
2.3 Undo two securing screws (B) on the
underside of casing.
 Pull valve up and forward out of boiler.
 Disconnect electrical connections.
 Fit plastic retaining nut to the outlet of the
gas valve from the kit and hand tighten.
 Replace valve with new seals.
 Check for gas soundness.
3.1 Remove 3 screws (D) retaining plastic
cover at rear of control box and remove.
3.2 Replace code plug (E) with new one
supplied with conversion kit.
 Replace plastic cover.
 Place control in normal position and secure
with screw.

E
D

Code plugs
12kW NG
12kW LPG
24kW NG
24kW LPG

with internal diverter valve - 1118


with internal diverter valve - 1119
with internal diverter valve - 1114
with internal diverter valve - 1115

12kW NG
12kW LPG
24kW NG
24kW LPG

with external diverter valve - 1116


with external diverter valve - 1117
with external diverter valve - 1110
with external diverter valve - 1111

TH E AI R / GAS R ATI O M U ST B E
R ESET AFTE R CONVE R SION. TH E
P R O C E D U R E C AN B E F O U N D I N
THE SETTING THE AIR/GAS RATIO
SECTION OF THIS MANUAL.

56
LPG CONVERSION

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

CONVERSION
KITS

3. Code plug

FAULT FINDING
NOTE : This fault finding information is for guidance only. Worcester cannot be held responsible for costs incurred by persons not deemed
to be competent.
The electronic control system for this boiler incorporates a blue central indicator. This normally confirms the permanent mains supply but, by
flashing at different rates during a fault, provides a guide to the cause as listed.
This fault finding system assumes that the appliance has been operating normally until the time of failure (i.e. not a first installation error).
PRELIMINARY CHECKS : Preliminary electrical system checks are the first electrical checks to be carried out during a fault-finding
procedure. On completion of the Service/Fault-Finding task which has required the breaking and remaking of electrical connections, check
(a) EARTH CONTINUITY, (b) SHORT CIRCUIT CHECK, (c) POLARITY and (d) RESISTANCE TO EARTH.

Blue light
indication

Lockout reset
button

Fault

Possible solution/check

Off

Off

No power at control board

Permanent mains supply to boiler.


Boiler mains switch.
Fuse F1, 2.5A or Fuse F3, 0.5A
Transformer (both coils below 100).
Otherwise replace control board.

On

Off

Boiler not operating during


central heating demand
(HW ok)

External diverter valve.


External timer or room stat
OR
If optional diverter valve is fitted:
Temperature control in frost protection position.
Live demand at ST10-LR (external CH demand).
Facia mounted timer (if fitted).
Diverter valve.
Control board.
Some older thermostats (containing capacitors) may give a low
voltage return at ST10-LR when the thermostat contacts are open.
Check that there is not a permanent live at ST10-LR from another
source.

Boiler operating
without live demand at
ST10-LR (from external
roomstat timer).

Slow flash

Boiler not operating during


hot water demand (CH ok).

External diverter valve.


External timer or cylinder stat
OR
If optional diverter valve is fitted:
Short circuit across ST8 from cylinder stat/timer.
Facia mounted timer (if fitted).
Diverter valve.
Control board.

Boiler not operating during


any demand.

Temperature control in frost protection position.


Live demand at ST10-LR (from external system).
Control board.
OR
If optional diverter valve is fitted:
Timer.
Control board.

Flashing (reset required)

Ignition lockout

Flashing (reset required)

Flue overheat

Gas present and at correct pressure.


Combustion CO2 level.
Flue condition.
Ignition electrodes / harness / connections.
Gas valve (coils 140-190) / low voltage harness connection.
Otherwise replace control board.
Heat exchanger blocked.
Heat exchanger baffles removed and not refitted.

(normally off,
flashes on)

Slow flash
(normally on,

Heat exchanger overheat

FAULT FINDING
& DIAGRAMS

flashes off)

Fast flash

Off

Flue blockage
Volatile lockout

Fast flash
2 pulses
5 pulses

Flashing
No light
No light

Internal fault
Not a fault code
Not a fault code

Water pressure.
All air vented.
Pump / harness / connections.
Water leaks / blockages.
Safety thermostats / low voltage wiring harness / connections.
Otherwise replace control board.
Blockage in flue system.
Temperature sensor (8000-20,000).
Low voltage wiring harness / connections to sensor.
Fan / fan harness / connections to fan.
Code plug fitted.
Replace control board
Service mode selected to min, press service button to return to normal.
Service mode selected to max, press service button to return to normal.

57
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

FAULT FINDING

58

BOILER FUNCTION

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

BLUE
LIGHT
ON

FAULT FINDING
& DIAGRAMS

POWER
SWITCH
ON

System demand
at ST10
AND
temperature
control knob
ON
Fan to
start
speed.

LOCKOUT

YES

Diverter valve
in CH position
Pump ON
when optional
integral valve
is used.

BOILER
DEMAND

3 minute wait

5th
attempt?

NO

Spark
ignition
4 seconds

Stop spark.
Wait
10 seconds

NO

BURNER
LIT?

IGNITION SEQUENCE

IGNITION
SEQUENCE
(see detail)

GREEN
FLAME
LIGHT
ON

Gas valve OFF.


Fan overrun
30 seconds

YES

10 second
stabilisation
period.

Fan (& gas)


modulation
to achieve
set
temperature
(40-82C)

Over temperature shutdown if water temperature is 5C above set


value.

Gas valve
OFF
Pump run 3
minutes
Fan run 30
seconds

END OF
BOILER
DEMAND

IMPORTANT: IF THE OPTIONAL


INTEGRAL DIVERTER VALVE HAS
BEEN FITTED

BOILER FUNCTION

Disregard this page and refer to the


correct versions for CENTRAL HEATING
and DHW FUNCTIONS in the ADDITIONAL
INFORMATION section at the back of this
book.

PROTECTION FUNCTION

Run autofroststat
function

Pump antiseize

Pump run 5 seconds


every 24hrs

FAULT FINDING
& DIAGRAMS

Boiler temperature
below 8C

59
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

PROTECT FUNCTION

ADDITIONAL INSTRUCTIONS FOR


GREENSTAR 12i/24i System
WITH OPTIONAL INTEGRAL DIVERTER VALVE
WALL HUNG RSF GAS-FIRED CONDENSING BOILER
FOR SEALED CENTRAL HEATING SYSTEMS AND INDIRECTLY FED
DOMESTIC HOT WATER

DIVERTER KIT NUMBERS:


12kW 7 716 192 566
24KW 7 716 192 409
KIT CONTENTS:
1 COPPER RETURN PIPE
1 BRASS SERVICE VALVE
1 15mm COMPRESSION NUT
1 15mm OLIVE
1 DIVERTER VALVE MOTOR
1 DIVERTER MOTOR HARNESS
2 SCREWS
2 CODE PLUGS
1 CODE PLUG CABLE

FOR 12kW i System KIT:


NATURAL GAS 1118
LPG
1119
FOR 24kW i System KIT:
NATURAL GAS 1114
LPG
1115

THE APPLIANCE IS FOR USE WITH


NATURAL GAS OR L.P.G. (Cat II 2H3P TYPE C13, C33 & C53)
NATURAL GAS:
12i System GC NUMBER 41-311-82
24i System GC NUMBER 41-311-85

THESE ADDITIONAL
INSTRUCTIONS
MUST BE USED IN
CONJUNCTION WITH
THE MAIN
INSTRUCTION MAN UAL
INSTALLATION,COMMISSIONING
& SERVICING

LIQUID PETROLEUM GAS:


12i System GC NUMBER 41-311-86
24i System GC NUMBER 41-311-89

UK/IE

PLUMBING MANIFOLD

CONNECTIONS:
Heating System: 22mm compression fittings
Gas:
22mm compression fittings
Cylinder Return 15mm compression fittings

Gas Supply (alternative from above appliance) 22mm

Flow 22mm

Cylinder Return
15mm

CH Return 22mm

Use the fittings supplied in the Lit/Hardware


pack and the Optional Diverter Valve Kit.
Before the wall mounting frame is fitted to the
wall you must first assemble the service valve
(A) included in the Optional Diverter Valve Kit
and secure to the wall mounting frame as
shown with the two screws (B) supplied.

PRE INSTALLATION

If the boiler pipes are to be run behind the


appliance ensure that the pipes pass through
the slot in the guide (C). This is fitted to the
boiler frame.
NOTE: If the optional diverter valve is used with
an unvented cylinder then a zone valve must be
fitted in the flow or return to the cylinder to
comply with unvented cylinder regulations.

Further guidance on pipe routing can be


found printed on the boiler template
(supplied with the boiler).

NOW R ETU R N TO TH E MAIN


IN STR UCTION S PAG E 16 TO
CONTINUE INSTALLATION.

B
A
Flow 22mm
CH Return 22mm

Mains Gas
Supply 22mm
Cylinder
Return 15mm

16
PLUMBING MANIFOLD

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

BOILER CONNECTIONS

IMPORTANT: THE FOLLOWING MUST BE


COMPLETED BEFORE THE BOILER IS
MOUNTED ON THE WALL MOUNTING
FRAME

 3. Remove the brass bung assembly (D) from


the hydraulic block by removing the screw and
sliding it free from the flange on the clamping
plate (C). Make sure that the other brass
bung assembly (E) is retained in place.
 4. Remove the copper pipe (F) from the
Optional Integral Diverter Valve Kit and feed the
flat end of the pipe through the rear of the boiler
as shown. Before fitting the pipe, check that the
seal is in position on the plastic moulding. Slide
the flat end of the pipe (G) under the flange (H)
on the hydraulic block clamping plate (C)
making sure that it is located correctly.
 Re-tighten the clamping plate by re-tightening
the two screws (B) as shown in fig: 2.
4.1 On completion the pipe assembly
should look as shown.

INSTALLATION

ASSEMBLY OF THE INTERNAL HOT WATER


RETURN PIPE TO THE BOILER
Using the boiler packaging as protection
turn the boiler on its left hand side to
facilitate assembly of the hot water return
pipe.
 1. Move the control panel into the service
position by removing the screw (A) from the
retaining bracket.
 2. Loosen the two retaining screws (B) to free
the back clamping plate on the hydraulic block
(C) shown in 3.

C
C

4.1

23A
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

BOILER CONNECTIONS

BOILER CONNECTIONS

Do not lift by the


air gas manifold.

CAUTION: ISOLATE TH E MAI NS GAS


SUPPLY BEFORE STARTING ANY WORK
AND OBSERVE ALL RELEVANT SAFETY
PRECAUTIONS.
GAS AND WATER CONNECTIONS:
 Remove template and secure the wall mounting
frame to the wall with the fixings supplied.
 System pipes may be run vertically upwards
behind the boiler or below it. See Plumbing
Manifold Section on page 15.

A
D

A - Flow (22mm)
B - CH return (22mm)
C - Gas inlet (22mm)
D - Cylinder return (15mm)

 5. Fit sealing washers to service valves


before hanging boiler.

INSTALLATION

IMPORTANT:
Before hanging the boiler onto the wall
mounting frame ensure that the pressure relief
valve connection is in the DOWN position. This
is located on the right hand side of the wall
frame at the rear.
 6. Pull the extended tab/lever forward and
down until there is no further travel.
6

6&8

22mm

22mm
bonded
washer

15mm

Handling
Hole

22mm
A

B
D

 7 Hang the boiler on to the wall mounting


frame by the two brackets positioned left
and right at the top rear of the appliance.
Do not lift the appliance by the air gas
manifold. There are two handling holes
incorporated into the inner casing left and
right in the lower section of the appliance.
IMPORTANT:
The pressure relief connector must be
repositioned after the boiler has been correctly
mounted to the wall mounting frame.
 8. Push the lever on the pressure relief
connector UP until the stop on the inside of
the handle is over the shoulder of the metal
bracket to secure in place.
8
Stop in
locked
position

23B
BOILER CONNECTIONS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

BOILER CONNECTIONS
9

Remove control retaining


screw

CAUTION: ISOLATE TH E MAI NS GAS


SUPPLY BEFORE STARTING ANY WORK
AND OBSERVE ALL RELEVANT SAFETY
PRECAUTIONS.
GAS AND WATER CONNECTIONS:
A - Flow (22mm),
B - CH return (22mm),
C - Gas inlet (22mm),
A
D

 9. Lower the control panel into the service


position by removing the screw from the
retaining bracket.
 10. Make connections to the heating system.
 Connect the gas supply to the boiler gas
cock 22mm compression.
 11. Connect the expansion vessel flexible
pipe to the hydraulic manifold situated left of
the pump. It is necessary to remove and
discard the plastic blanking plug (E) from
the pressure vessel connection at the
hydraulic manifold before securing the
expansion vessel flexible pipe (F) in place
with the wire retaining clip (G).
 12. Connect the pressure relief drain pipe to
15mm compression joint (H) using the nut
and olive supplied in the hardware literature
pack.

INSTALLATION

D - Cylinder return (15mm).

NOW R ETU R N TO TH E MAIN


INSTRUCTIONS PAGE 25 (FLUE
INSTALLATION) TO CONTINUE
INSTALLATION.

H
11

A
10

C
D

A
22mm

C
22mm

D
15mm

B
22mm

24
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

BOILER CONNECTIONS

FITTING THE DIVERTER VALVE


CAUTION: ISOLATE TH E MAI NS GAS
SUPPLY BEFORE STARTING ANY WORK
AND OBSERVE ALL RELEVANT SAFETY
PRECAUTIONS.

FITTING THE DIVERTER VALVE MOTOR:


 1. Remove the diverter blanking plate (A) by
pulling it forwards to free it from its location.
 2. Replace with the diverter valve motor (B) by
pushing it in until it clicks securely into place.
 3. After removing the cover at the rear of the
control box (see ELECTRICAL and POSITION
OF WIRED COMPONENTS on the following
pages) connect the electrical harness from the
kit to the control (ST17) see ELECTRICAL and
POSITION OF WIRED COMPONENTS on
the following pages.
 4. Remove the code plug from the control and
cut the tie to the boiler chassis so that it can be
completely discarded and replace with the one
from the kit making sure that it is secured to the
boiler chassis (see ELECTRICAL on the
following page).
Code plug numbers
12kW i System KIT:
NATURAL GAS 1118
LPG
1119
24kW i System KIT:
NATURAL GAS 1114
LPG
1115

INSTALLATION

2
B

26A
BOILER CONNECTIONS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

ELECTRICAL

INTERNAL DIVERTER VALVE WITH A VENTED CYLINDER

CAUTION: ISOLATE THE MAINS


ELECTRICITY SUPPLY BEFORE STARTING
ANY WORK AND OBSERVE ALL
RELEVANT SAFETY PRECAUTIONS

Note: Mains supply to the boiler must be


through a fused double pole isolator situated
adjacent to the appliance. The isolator must
have a contact separation of 3mm minimum
in all poles. External fuse rating 3A.
When stripping wires always ensure copper
strands do not fall into the control box.
There should be no external wiring centre.
A fascia mounted twin channel programmer
must be used.
Timers available:
DT20 Twin Channel Programmer
(7 716 192 038),
DT10RF Digistat (7 716 192 052),
DT20RF Digistat (7 716 192 054).

ROOMSTAT

FROSTSTAT 5

TANKSTAT

brown

blue

green/yellow

neutral

230V
MAINS
SUPPLY
live

switched live

calling

ST8

ST6

ST10

F1

F3
F2

Access to electrical connections:


Remove boiler casing to access control panel.
1 Unscrew screw (A) and lower the control
box into the horizontal position.
2 Unscrew the three screws (B) in the control
panel and pull off the connections cover.
3 Central heating channel
230V room stat if required with timer
7 716 192 038 (ST10):
 Remove link
 Connect room stat LIVE supply to terminal (LS)
 Connect room stat LIVE return to terminal (LR)
 Connect room stat NEUTRAL to terminal (NS)
Note:
If the timer 7 716 192 052 or
7 716 192 054 is used, the roomstat
is incorporated in the transmitter.
Therefore keep the link fitted.
4 Hot water channel
Volt-free cylinder stat (ST8):
 Cylinder Stat wires to terminals 7 and 9.
NOTE: The cylinder stat must be volt-free,
i.e not connected to any voltage source.
5 Optional external frost stat connection (ST6):
 Connect frost stat wires to terminal (Fs) and (FR)
6 Diverter valve motor
(ST17):
 Connect electrical harness from diverter valve
motor to ST17 (see following page).

INSTALLATION

THE OPTIONAL INTEGRAL


DIVERTER VALVE IS
INCOMPATIBLE WITH
A MAINS PRESSURE
UNVENTED CYLINDER.
IF INSTALLING AN
UNVENTED CYLINDER
USE AN EXTERNAL
DIVERTER VALVE.
29

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

ELECTRICAL

POSITION OF WIRED

INSTALLATION

COMPONENTS

30
POSITION OF WIRED COMPONENTS

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

PRE-COMMISSIONING

1
A
B

CHECKS

CAUTION: ISOLATE THE MAINS


SUPPLIES BEFORE STARTING ANY
WORK AND OBSERVE ALL
RELEVANT SAFETY PRECAUTIONS
1 Check that the service and water pipes are
connected to the correct position on the
manifold.
A - Flow (22mm)
B - CH Return (22mm)
C - Gas inlet (22mm)
D - Cylinder Return (15mm)

2 Check the gas type specified on the


identification plate (F) matches that of the
gas supply. Turn on the main gas supply,
check the gas pipework, connections and
rectify any leaks.
3 Check that the condensate pipe has been
connected to the syphon.

IMPORTANT: If the boiler is not to be


commissioned immediately then:
after successfully completing all of the
checks and any rectification work,
close the gas and water valves, shut off
the gas supply, electrically isolate the
boiler and label appropriately.

B
D

A
22mm

C
22mm

D
15mm

COMMISSIONING

4 Check pressure relief drain pipe (H) is


correctly fitted and securely tightened.

NOW R ETU R N TO TH E MAIN


I N STR UC TION S PAG E 32
( F I LLI NG TH E SYSTE M ) TO
CONTINUE INSTALLATION.

B
22mm

Condensate pipe

Preplumbing manifold
connector

31
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System
8 716 115 167a (06/2008)

PRE- COMMISSIONING CHECKS

POWER
SWITCH
ON

BLUE
LIGHT
ON

FAULT FINDING
& DIAGRAMS

Room
thermostat ON
(and/or link fitted
at ST10)
AND
Facia mounted
programmer ON
AND
Temperature
control
ON

BOILER FUNCTION
Fan to
start
speed.

58

INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR 12i/24i System


8 716 115 167a (06/2008)

LOCKOUT

YES

Diverter valve
in CH position
Pump ON.

CENTRAL
HEATING
DEMAND

3 minute wait

5th
attempt?

NO

Spark
ignition
4 seconds

Stop spark.
Wait
10 seconds

NO

BURNER
LIT?

IGNITION SEQUENCE

IGNITION
SEQUENCE
(see detail)

GREEN
FLAME
LIGHT
ON

Gas valve OFF.


Fan overrun
30 seconds

YES

10 second
stabilisation
period.

Fan (& gas)


modulation
to achieve
set
temperature
(40-82C)

Over temperature shutdown if water temperature is 5C above set


value.

Gas valve
OFF
Pump run 3
minutes
Fan run 30
seconds

END OF
BOILER
DEMAND

BOILER FUNCTION

If in the unlikely event the boiler does not give


complete satisfaction, before calling for a service
engineer, the installer should check the following:For boilers with external diverter valves and
controls
No Central Heating but Hot Water OK
Unlikely to be a boiler fault, please ask your electrician to check the external
controls.

Pack Number

No Hot Water but Central Heating OK


Unlikely to be a boiler fault, please ask your electrician to check the external
controls.

No HW or CH demand
Is there a demand from external controls? To eliminate the boiler as a fault,
remove the switched live from the wiring centre to LR on ST10, then fit a link
between the Ls and LR. If the boiler and pump run normally then it is likely
there is a fault with the external controls. Please contact your electrician.

For boilers with internal diverter valve and controls


No Central Heating but Hot Water OK
Remove the room stat wiring from Ls, LR and N on terminal block ST10. Fit a
link between Ls and LR, if the CH now works there is likely to be a problem
with the room stat or wiring to it.

No Hot Water but Central Heating OK


Remove the cylinder stat wiring from 8 and 10 on the terminal block ST8. Fit
link across 8 and 10.

For all boilers with internal or external controls


Burner lights then goes out in DHW or CH mode
Does the boiler run normally with the front cover off and then fail
when the cover is put back on?
If yes there is likely to be a flue problem - either the air inlet is blocked or the
inner flue is leaking flue gases into the air inlet.

Boiler noisy or going to overheat


1. Was the system flushed?
2. Has the pump been bled and the dust cap released.

General checks
1. Is all the air bled from the gas supply?
2. Is all the air bled from the primary water system?
3. Is there 230v ac across the boiler live and neutral terminals?
(L & N on ST10)
4. Is the polarity correct?
5. Is the incoming gas pressure at least 18mbar with the boiler at maximum
output?

Dedicated to heating comfort


Worcester, Bosch Group
Cotswold Way, Warndon, Worcester WR4 9SW.
Tel. 01905 754624 Fax. 01905 754619
Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd.

www.worcester-bosch.co.uk
8 716 115 167a (06/2008)

CONTACT INFORMATION
WORCESTER, BOSCH GROUP:
TECHNICAL:
08705 266241
SERVICE:
08457 256206
SPARES:
01905 752571
LITERATURE:
01905 752556
TRAINING:
01905 752526
SALES:
01905 752640
WEBSITE: www.worcester-bosch.co.uk

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