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67th All India Commerce Conference

KIIT University Bhubaneswar- 27, 28, 29 December-2014


I SERVICES MARKETING: CHALLENGES AHEAD
Research papers Received and Acceptance Sent
Tentative schedule for the paper presentation
Grade-A-10 Minutes
Grade-B-07 Minutes
Grade C- 4 minutes
Paper Title

Sr. No.

Name and address of the participant

Dr Divya Gupta Chowdhry,


Rakhi Gupta,
Dr.Shiv Nath Prasad Gupta

Sustainable India: A study on Green mapping in


Service Marketing

Dr.Shikha Agrawal
Faculty of Commerce
S.S. Khanna Girls Degree College, Allahabad
Mobile: [email protected]
[email protected]
Pawan Kumar Poddar, Quazi Md. Kamran
Professor & Director, MBA, Tilka Manjhi Bhagalpur University,
Bhagalpur, Bihar, India
[email protected] [email protected]
Mob:
9867450216
Dr. Dharmendra*
Mr.Shambhu Nath
Senior Faculty, Faculty of Commerce and Management, Veer
Kunwar Singh University, Agra
*Dr. Mohan Lal Agdayemawer
Prof. Ramesh Agadi
Professor and Chairman
Dept of Studies
Gulbarga University, Gulbarga.-Karnataka-India

Challenges and strategies in service marketing:


A special reference to banking sector

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Dr. Santoshkumar Benur


Faculty Member, Dept of Studies and Research in Management
Gulbarga University, Gulbarga.-Karnataka-India.
Email:[email protected], Cell-09900330181
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Dr. R. D. Sharma
Professor of Commerce
University of jammu, Jammu-180006

Prof.Parimal H. Vyas
Professor of Commerce
The Maharaja Sayajirao University of Baroda, Vadodara [Gujarat]
39 0002
email: [email protected] (M) 09825237942
&
Dr. Madhusudan N. Pandya
Assistant Professor, Department of Commerce and Business
Management
The Maharaja Sayajirao University of Baroda, Vadodara [Gujarat]
39 0002
[email protected], (M) 09898278567
Phone [R]: (0265) 2663343 [M] 09825237942
DR. TAKALKAR S. D.
Head Dept. of Commerce,
Arts, Com. & Science College, Narayangaon,
Tal : Junnar, Dist : Pune,
[email protected]
Mob. 9890525040
DR. SHIVLAL N. NANAWARE

Service Sector: A Study of Growth, Opportunities


and Challenges ahead with Special reference to
India

Service marketing;- Challenges ahead

Emerging Retailing Service Sectors in India


Medical Tourism: Can it be A New Supernova of
Indian Economy

Acceptance
Sent
02/08/2014

Grade

14/09/14

14/09/2014

14/09/14

21/09/14
21/09/2014

B
A

25/09/14

25/09/14

25/09/14

Same as above

Strategy for Strengthening Consumerism in


Retailing Practices: Perceptions of
Wholesalers
Discriminating Factors And Structural Equation
Model For Rural And Urban Consumers For
Buying Mobile Phone In Vadodara District
On
Competitive Pressure And Customer
Satisfaction: Boon Or Bane

Service Marketing For Higher Education

PROF. K. J. KALE
Anantrao Thopte Mahavidyalaya, Bhor, DistPune.
Savitribai Phule Pune University, Pune.

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Prof. Ramkrushna More College, Akurdi


Savitribai Phule Pune University, Pune.
[email protected]
Mob. 9860639133
Dr. Bhawani Shanker Sharma,
Associate Professor,
Dept.of Business Administration
University of Rajasthan Jaipur
DR. B.S. KADAM
ASSOCIATE
PROFESSOR IN COMMERCE
ANANTRAO THOPTE COLLEGE AND RESEARCH
CENTRE BHOR, PUNEMAHARASHTRA
INDIA
[email protected]
9922458381
Shri Ganapati Sinnoor
Assistant professor
Department of Business Administration
Central University of Karnataka
[email protected]
Mobile: 09731046434
Dr. Ramesh Agadi
Professor of Management
Gulbarga University Gulbarga
[email protected]
Mobile: 09342331314
Dr. Nishikant Jha1 Shraddha Bhome2
Asst. Professor and HOD BAF, Thakur College of Science and
Commerce, Kandivli, Mumbai

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Emerging Health Care Service Sectors in


India

01/10/14

Challenges In Services Marketing In India

Residents Perception of Tourist Destination: An


Empirical Study of Hyderabad Karnataka Region

02/10/14

Residents Perception of Tourist Destination: An


Empirical Study of Hyderabad Karnataka Region

02/10/14

A Study On Customers Usage And Expectancy


Towards Usage Of Information And
Communication Technology (Ict) In CoOperative Banks Of Thane District Of
Maharashtra

02/10/14

Dr. Amrik singh sudhan


Post Graduate Department of Commerce University of Jammu,
Jammu (J&K)
Ms. Anu Chadha
Govt. P.G College for (Boys) Kathua (J&K State)
DR.GIRISHKUMAR N. RANA, J.Z.SHAH ARTS &
H.P.DESAI COMMERCE COLLEGE;
AMROLISURAT (GUJARAT)

Problems And Prospects Of Service Marketing:


Insurance Sector

02/10/14

Service Rural Marketing in IndiaChallenges Ahead & path ahead.

06/10/14

Prof K G Meshram
Head, Commerce Study Board
Yashoda GirlsArts &
Commerce College
Sneh Nagar, Wardha Road, NAGPUR - 440015
Dr. James Jacob
Associate Professor
Department of Commerce
V. K. Krishna
Bhandup East; Mumbai [email protected](M)
09819574538
Dr Sudhir K Narnaware
HoD, Commerce
Shree Pandharinath Arts & Commerce College,Narkhed, DistNAGPUR

Financial Services in India & Its Future Prospects

06/10/14

Employees as Internal Customers in services


marketing: Challenges Ahead

06/10/14

Development of Hospitality Services in India

06/10/14

Asst. Professor, VPMs Joshi Bedekar college, Thane


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Email : [email protected]
Mob. 9421800016

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Dr. Suman Pahal


Senior Faculty,
School of Business Management,
Footwear Design & Development Institute (FDDI), Rohtak
Akshay Julka
Student, School of Business Management,
FDDI, Rohtak
Dr. Joshi R.M.
Asso. Prof., Dept. of Business Studies
Sardar Patel University, Vallabhvidyanagar 388 120 r.
Phone - (0) 02692 - 226873 (R) 02692- 246115 (M)
09879955402
VENKATA NARAYANA.MIRIYAM
Assistant professor of commerce, Government Degree college,
Sindhanur
DT: Raichur-Karnataka [email protected].
Cell: +91-9986850060
PROF. DR. SANDIP K BHATT
P G DEPARTMENT OF BUSINESS STUDIES
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
ANAND - 388 120 GUJARAT
[email protected]

Online Retailing: Ever or Never

Crm Practices In Restaurant Business


With Special Reference To Anand City

09/10/14

An Overview Of Indian Service Sector And Its


Contribution Towards Gdp

09/10/14

Services Marketing:
Challenges & Remedies Of E-Commerce
Ritesh Agrawal
P.G. Department Of Business Studies
Sardar Patel University
Vallbh Vidhyanagar
Gujarat
[email protected]
Service Sector: A Study of Growth, Opportunities
and Challenges ahead with Special reference to
India
Quazi Md. Kamran
Faculty, Tilka Manjhi Bhagalpur University,
Bhagalpur, Bihar, India
[email protected]
9867450216
Customer Relationship Management and Rural
Development in India

09/10/14

12/10/14

12/10/14

19/10/14

19/10/14

19/10/14

20/10/14

20/10/14

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Pawan Kumar Poddar,


Professor & Director, MBA, Tilka Manjhi Bhagalpur University,
Bhagalpur, Bihar, India [email protected] 9431214154

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Prin. Dr. Sudhakar Jadhawar


Dean, Faculty of Commerce
University of pune
Pune
(Maharashtra)
Dr. Troki Fawaz
Role of E-Business in Service Marketing
Assistant Professor, Department of Economic & Financial Business,
Al Bayt University, Amman
P.O. Box 1117, Zip Code 11947, Jordan
[email protected], Mob. : +00 962776714955
Dr. Lata Agarwal
Marketing Strategies of Petroleum Industry in
Professor of Head
India
Department of Economic Administration & Financial Management
University of Rajasthan, Jaipur 302004
[email protected]
Mob. : 09414047487
Dr.Gautam Patikar
Tourism Product Planning And Development: A
Nnagaland
Study Of Nagaland
Dr. Sanjivkumar S. Agrawal Head, Dept. of Commerce
Service Sector Marketing : Issues And
Toshniwal ACS College,Sengaon Dist. Hingoli-431542
Challenges
[email protected]
Prof. Borate Jyotsna P.
Head, Dept. of Commerce Mudhoji College, Phaltan
Dr. Vijay B. Bairagi
Service Marketing: Challenges in
Associate Professor,
Telecommunication
Dept. of Commerce
Dr. J.R. Bhor
S.M.B.S.T. College, Sangamner, Dist.Ahmednager
Associate Professor, H.O.D. Dept. of Commerce,
[email protected]
P.V.P. College, Loni,
Mob.- 9890972135
[email protected]
Mob.- 9822055113

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Dr. Panzade D. R.
Assistant Professor, Department of Commerce,
Yeshwantrao Chavan college of Arts, Science and Commerce
Sillod,
Dist- Aurangabad.431112
Dr.K.S.Vataliya
Principal
M.J.Collage of commerce-Bhavnagar
Kiran solanki
Assistant professor
M.J.Collage of commerce BBA dept Bhavnagar

Dr. KINGSHUK ADHIKARI


Assistant Professor
Department of Commerce, Assam (Central) University, Silchar
[email protected]
BISWAJIT PAUL
Research Scholar
Department of Commerce, Assam (Central) University, Silchar
University
[email protected]
Dr. M. B. Biradar
Dept. of Commerce
Siddharth College Jafrabad, Dist Jalna
E-Mail.ID- [email protected]
Mr. M. P. Pagare
Dept. of
Commerce
Siddharth College Jafrabad,
Dist Jalna
(M.S.)
Mob. No. 9420743356
Dr.Gaikwad Arun Hari,
Sangamner College, Sangamner
Prin.
Dr. Babasaheb Sangale
B.J. S. College,Wagholi,
Sangamner, Dist- Ahmednagar (M.S.)
Dr. Prabhat Kumar Pani
Faculty Member, Faculty of Commerce.
A.B.M. College, [email protected]
M. Sanjoy Singh
Research Scholar, Department of Commerce, Manipur University,
Manipur, India
[email protected]
Kirankumar Singh
Senior Research Fellow, Department of Commerce, Manipur
University, Manipur, India
[email protected]
Prof. Renu Jatana
Professor, Department Of Banking And Business Economics,
Mohanlal Sukhadia University Udaipur (Raj.)
Mrs. Priya Soni Junior Research Fellow Mohanlal Sukhadia
University, Udaipur (Raj.)
Dr. Raghava Das Gorle
Assistant Professor, Bhusawal Arts Science P O Nahata
Commerce College (Maharashtra)
Dr. Pankaj Kumar
Assistant Professor
Department of Commerce

E-mail marketing services

20/10/14

To Study the
Challenges faced by Government primary
education system from private education system
in terms of given service quality parameters with
reference to Bhavnagar district

20/10/14

Assessing Service Quality In Public Sector Banks


And Its Impact On Customer Satisfaction Using
Servqual Dimensions

20/10/14

A Critical Analysis of E-marketing Service &


opportunities

20/10/14

Consumer Behavior and Preference towards


Hathway Broadband Internet - an Empirical
study

20/10/14

The Service Quality Dimensions And Patient


Satisfaction Relationships In Jamshedpur

20/10/14

An Empirical Analysis On Consumers In


Switching The Cellular Service Provider Of
Manipur

20/10/14

Marketing Of Organic Food Products And


Consumer Perception With Special Reference To
Udaipur City

22/10/14

Ethical Challenges in Service Marketing

22/10/14

Service Marketing: Issues and Challenges

22/10/14

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D.N. College, Masaurhi ,Patna


Dr. Binod Prasad
Assistant Professor )
Dept. of Applied Economics & Commerce
Gaya College, Gaya
Magadh University, Bodh-Gaya (Bihar)
Prof. Kurulkar Parag
Dr.P.V.V Satyanarayana
Director & Associate Professor
VS Lakshmi MBA Colleges for Women
Kakinada, Andhra Pradesh, India.
Mobile: 9848039335
B.Saroja Rani
Dr. Sunil Arora
Assistant Professor and Head, Dept. of Commerce,
St. Soldier College, Jalandhar. [email protected]
Contact No. 9872802345

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Dr. DUMBRE G. M.,


Asso. Professor and Head, Dept. of Commerce and Vice-Principal,
A.W.College, Otur, Tal-Junnar,
Dist-Pune, Maharashtra.
Mobile No. 9860141860
[email protected]

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Dr.Renu Jatana,
Professor, Department of Banking and Business Economics,
MLSU, Udaipur
[email protected]
Nidhi Bajaj, Research Scholar, Department of Banking and
Business Economics MLSU, Udaipur.
[email protected]
Dr. Patil Kallinath S.
Associate Professor of Commerce
Department of Commerce & Management
Government Degree College Gulbarga.
Dr. Manisha Verma, Assistant Professor, Commerce
Department, Hans Raj College, University of Delhi, Delhi, India.
Mobile: 09810422410, E - Mail: [email protected]
**Dr. Rajanikant Verma, Associate, Professor, Commerce
Department, Zakir Husain Delhi College (Eve.), University of
Delhi., Delhi, India. Mobile: 09810836628, E - Mail:
[email protected]
Dr. PARAG R. KARULKAR VASANT AALAP CHD, B-202,
NEAR SAMEER LODGE AND J M MHATRE OFFICE,
MARKET YARD, OLD PANVEL
DR. ELIZABETH MATHEWS
LILAC 33, GODREJ SKY GARDEN TAKKA, OLD PANVEL
410 206
MAHARASHTRA
Ashok Sharma
Research Fellow, Department of Commerce, Rajiv Gandhi
University, Rono Hills, Doimukh, Arunachal Pradesh. :
[email protected]
Prof. R.C. Parida P.G.Department of Commerce, Rajiv Gandhi
University, Rono Hills, Doimukh, Arunachal Pradesh
[email protected]

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22/10/14
22/10/14

C
A

22/10/14

22/10/14

23/10/14

Womens Empowerment: Education As A Tool


For Achieving Equality

24/10/14

Mobile Advertising - Challenges and


Opportunities for Marketers

24/10/14

Marketing Of Ayurveda Health Services-A Case


Study Of Sane Care Madhavbaug Ayurvedic
Cardiac Rehabilitation Centre, Maharashtra

24/10/14

Marketing Mix: An Analytical Study on the


Marketing Practices of Micro Enterprises (MEs)
in Papum Pare district of Arunachal Pradesh

24/10/14

Challenges And Strategies In Services Marketing


- India 2020

Barriers to Cultivate the Internet Enabled


B2C E-Marketing Services
Dr. Naresh Malhotra
Associate Professor and Head, P.G. Dept. of
Commerce and Business Management,
Doaba College, Jalandhar.
[email protected]
Contact No. 9041992331
A Comparative Study of Customer Satisfaction
of Cable TV & DTH Services
with a Special Reference to Junnar Taluka
(Dist - Pune, Maharashtra)
Prof. KUKALE S. N. (Pricipal)
College, Otur, Tal-Junnar, Dist-Pune,
Maharashtra.
8482972769 [email protected]
Impact Of FDI In Indias Service Sector

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Dr.Bhurelal Patidar
Professor in commerce Government College sonkatch
(Dewas) (M.P)
Dr. Dinesh Kumar Gupta
Professor in commerce Shri Atal Bihari Vajpai Govt. Arts and
commerce PG College
INDORE (M.P.)

Services Marketing In India:


Emerging Opportunities And Challenges

24/10/14

25/10/14

Services Marketing: Challenges Ahead

26/10/14

Services Marketing : An Analysis Of Empirical


Key Services

26/10/14

Impact Of Flood In Jammu & Kashmir On


Tourism Industry

26/10/14

Way Forward Innovative Service Marketing


Challenge In Value Chain For A Sustainable
Future

27/10/14

27/10/14

27/10/14

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Dr. P.N.Harikumar, Associate Professor & Head, Post-graduate


department of Commerce & Tourism, Catholicate College,
Pathanamthitta, Kerala.
DR. SUBHASH M. VADGULE
Principal
Toshniwal Arts,Comm,Sci Collage, sengaon,(S.R.T.M.University,
Nanded) Dist.Hingoli
Dr. Ram Uddeshya Singh
Asstt. Professor, P.G. Deptt. of Commerce, College of Commerce
Patna-20 [email protected] ,
Tel. No. - 9431443511
Brajesh Kumar Singh
Research Scholar, B.R.A. Bihar University, Muzaffarpur
Ms. Anpurna Kumari3
Research Scholar, J.P. University, Chapra.
Dr. Mallika Hegde,
Associate Professor, Department of Commerce,
KES Shroff College of Arts and Commerce,
Kandivli (West), Mumbai 400 067
Email id: [email protected]
Rabi Narayan Padhi
# Plot No : 37/2704, Satyanagar,
Semiliguda, Koraput, Odisha-764036, India
PH No: 06853-225564,
Mob: 09400378374
Orissa
9400378374
[email protected]
Rabi Narayan Padhi
[email protected]
same as auther
Dr.Umesh H. Arahunasi, Department Of Commerce, Sri. K. H.
Patil Govt. First Grade College, Hulkoti - 582 205, (Gadag),
Karnataka State. E-Mail: [email protected]
Mobile: 09448942963
Sri. Pattanashetti S. N., Department Of Commerce, Govt. First
Grade College, Lokapur, Tq: Mudhol, Dist: Bagalkot,
Karnataka State, Mobile: 08904310371

Impact Of Service Marketing Elements On The


Performance Indicators Of Lic

Same as above

Emerging Trends In Tourism Marketing In


Karnataka

Sri. Rajamanya S. S.,


Department Of Commerce, Govt. First Grade
College, Bijapur, Karnataka State. Mobile:
09448702951

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Dr. Rajesh Kumar


Lecturer, Govt. Polytechnic for Women
Sector 10-D, Chandigarh
[email protected]
Jhamb
Jnu Jhamb
Assistant Professor in Management

Understanding & Satisfaction of Customers in


Service Marketing

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Sector 10-D, Chandigarh UIET, Panjab University, Chandigarh


[email protected]
Dr. Shivlal. N. Nanaware. (Associate Prof.)
Department of Commerce
Prof. Ramkrishna More Arts,Commerce and Science College
Akurdi, Pune-44
[email protected]
Dr. Amitava Samanta
Markham College of commerce
Hazaribagh, Jharkhand
[email protected]
Devesh kumar
Manager Non Farm & Micro Enterprises
JEEViKA
BIHAR RURAL LIVELIHOODS PROMOTION SOCIETY
Vidyut Bhawan, Annexe-II, 1st & 2nd Floor (Southern Wing)
Bailey Road Patna-800 001, Bihar
[email protected]
DR BOTHGI BHEEMASHA S.
Associate Professor
Government College, GULBARGA-585105
KARNATAKA
CELL:9449511969
MAIL: [email protected]
Tejinder Sharma
Professor,Department of Commerce, Kurukshetra University,
Kurukshetra 136119
[email protected]; [email protected]
Reena (alias Ramneek)
Research Scholar
Department of Commerce
Kurukshetra University
Kurukshetra 136119
[email protected]
Audhoot K. Satardekar
Assistant Professor
Carmel College of Arts, Science & Commerce for Women,
Nuvem-Goa
[email protected]
09822161107 / 09421249888
Nita A Nerurkar,
M L Dahanukar College of CommercDixit Road, Vile Parle (East)
Mumbai 400057
Dr. Ramashish Purvey
Associate Professor, P.G. Centre of Commerce Marwari College,
Bhagalpur
*Dr. G. Y. Shitole
Pricipal, S.N.D.T. Arts and Commerce College for Women, Karve
Road, Pune 411 038.
Dr. Vijaya Jacquiline.
Pricipal, S.N.D.T. Arts and Commerce College for Women, Karve
Road, Pune 411 038.
**Asst. Professor, Nirmala Memorial Foundations College,
Kandivli (East), Mumbai.
Shri Morage Prakash V
Associate professor, Govt. Womens First Grade College Jewargi
colony,Gulbarga-585102 (Karnataka-India) [email protected].
Mobile No.09740623538.
Dr. Laura Jerpi,
Demand Media

Customers Satisfaction on DTH Services


In Hadapsar city

27/10/14

Indian FOREX Market: A malnourished baby in


the global FOREX Market

27/10/14

Role Of Service Marketing In The Growth Of


Banking Sector In India

27/10/14

Internal Marketing and Internal Customer


Satisfaction:
A study of Education Service

27/10/14

Services Provided By Indian Railways A


Critical Analysis

27/10/14

Service Marketing Challenges Ahead With


Special Reference To Insurance Sector

27/10/14

Service Marketing Mix in Indian Banking


Sector : A Critical Analysis

27/10/14

A study of Marketing of Insurance Products in


India with special reference to LIC.

27/10/14

SERVICES OF E-BANKING: BENEFITS AND


CHALLENGES

29/10/14

HR Issues in Hospitality

29/10/14

Same as above

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Associate Professor, Smt. CHM College


Ulhasnagar, Thane
Maharashtra Laura Jerpi, Demand Media
Dr. Mrs. Lali Rajan
Associate Professor, Smt. CHM College
Ulhasnagar, Thane
Maharashtra
Dr. L.N.Sharma
Professor, Business Administration, S.I.T. College, Sidhi (M.P.)
Dr. Sunita Gautam
Guest Assistant Professor, Comm. Govt. Degree College,
Uchehra, Satna (M.P.)
Dr. Dalbir Singh Kaushik
Email id - [email protected]
Mallika S. Shetty
Department of Management Studies
St.Francis College for Women
Begumpet, Hyderabad-500016
[email protected]
09848519360
Prof.S.V.Satyanarayana
Department of Commerce
Osmania University, Hyderabad-500007
[email protected]
08500283271
Chandrakantha. K.
Associate Professor In LBS college,
R T Nagar, Bangalore,
Affiliated to Bangalore University
Bangalore, KARNATAKA
Dr. Narender Kumar
Professor, Department of Commerce, Maharshi Dayanand
University, Rohtak
Email Address: [email protected]
Mobile No. 9050076091
Dr. Kritika
Post Doctoral Fellow, Department of Commerce, Maharshi
Dayanand University, Rohtak
Email Address: [email protected]
Mobile No. 9896353515
Dr. Ashutosh Mohan,
Assistant Professor (Mktg. & SCM), Faculty of Management
Studies (FMS), Banaras
Hindu University (BHU), Varanasi 221005 (INDIA); Email:
[email protected]
Dr. Alpana Mohan,
Associate Professor, V.M.L.G. Post Graduate College, Ghaziabad
(INDIA); Email:
[email protected]
Kalpana Nandanwar.

Prof. Laxman Gaddam


ChairmanBoard of Studies, Department of Commerce
Osmania University, Hyderabad
A.Kavitha
Research Scholar, Department of Commerce,
Osmania University, Hyderabad.
[email protected]

Hospitality industry: Challenges of Human


Resource especially for small usiness owners

29/10/14

Marketing Through Social Media

29/10/14

Service Marketing
(A Case Study Of Northern Railway)
Influencers and Consequences of Brand Loyalty
A study based on select Newspapers in
Hyderabad

29/10/14

30/10/14

Challenges And Strategies In Marketing Of


Insurance Products A Study Of Bancassurance
Model

30/10/14

Service Quality: A Conceptual Study of Services


Provided by Retailers to Its Customers through
Retail Service Quality Scale

30/10/14

A Study of Unorganized Retailers Supply Chain


Management (SCM)
Practices In Emerging Indian Retail Sector
Dr. Ishi Mohan,
Assistant Professor, Faculty of Commerce (FoC),
Banaras Hindu University (BHU), Varanasi
221005 (INDIA); Email:
[email protected].

30/10/14

An Exploratory Study of Problems and


Strategies of Service Marketing Special
Reference to Franchise Services
Profitability Of Housing Finance Companies In
India- A Comparative
Study Of Punjab National Bank And Icici Bank

30/10/14

30/10/14

30/10/14

76
Prof.G.S.Barki
Assistant Professor of Commerce,

The Information Technology Service Sector as


India's Road to Economic Growth-Top Twenty

KLES G H College,Haveri
Dr.S.G.Vibhuti Assistant Professor of Commerce,

IT-BPOs
Dr.M.N.Kaddipudi Associate Professor of
Commere,

Smt.GBA Govt First Grade College, Shiggaon..


Prof.S.R.Yemmi Associate Professor of Commere, Goodnews
First grade College,Kalghatge

C.G.Bellad Govt, First grade


College,Akkialur
Prof.M.B.Nagalapur Assistant Professor of
Commerce,

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.
Mr.Panzade D. R.,
Asst. Prof, Department of Commerce,
Yeshwantrao Chavan college of Arts, Science and Commerce,
Sillod,
Dist- Aurangabad.431112 (M.H.), Email: panzadedr @gmail.com
Prof. Bibhuti Bhusan Pradhan
Dean, School of Hotel Management cum Registrar
Siksha O Anusandhan University
Bhubaneswar, Odisha, India
Mob: +91 9437031388
[email protected]
Ansuman Samal *
Asst. Professor,
Dept. of Management & Tourism Studies
School of Hotel Management
Siksha O Anusandhan University,
Bhubaneswar, Odisha, IndiaMob: +91 - 9437858200
[email protected]

Smt.GBA Govt First Grade College, Shiggaon

Dr. Maniram K. Dekate,


Associate Professor, University Department of Commerce,
University of Mumbai. E-mail: [email protected],
Mobile No.9892914919
Mr. Sunil Bapu Kadam, Assistant Professor and Head,
Department of Accountancy, N G Acharya & D K Marathe
College of Arts, Science & Commerce, Chembur, Mumbai 400
071, India. E-Mail: [email protected], Mobile:
9769780153
Dr.A.Vijayakumar
Associate Professor in Commerce,
Erode Arts and Science College,
Erode 638 009
Tamil Nadu, India .E-mail:
[email protected] (M)
094438 40964.
Miss.D.Akilandeswari
Department of Commerce
Erode Arts and Science College,
Erode 638 009, Tamil Nadu,
India.
Panzade D. R.,
Department of Commerce,
Yeshwantrao Chavan college of Arts, Science and Commerce
Sillod,
Dist- Aurangabad.431112 (M.H.), Email: panzadedr @gmail.com
Ashok Gaur
Assistant Professor

Euro Currency and Global Bond Market

02/11/14

Guestology
The Weapon To Face The Challenges Of
Hospitality Services Marketing

04/11/14

Modern Services Marketing Practices And Indian


Banking Sector

06/11/14

7 P`S Of Services Marketing In Insurance


[email protected]
(M) 07667796808.

07/11/14

E-mail marketing services

08/11/14

Emerging Trends of Political Services Marketing


in the Era of Globalization

08/11/14

Same as above

83

84

B. J. Vanijya Mahavidyalaya, Vallabh Vidyanagar


Email- [email protected]
M-9409491392
Kamal Agal
Assistant Professor
C.P.Patel & F.H.Shah Commerce College, Anand
[email protected]
M-7405206877
Devajeet Goswami
Department of Commerce,
Maniram Dewan School of Management
Krishna Kanta Handiqui State Open University Housefed
Complex, Dispur, Last Gate, Guwahati- 781006
[email protected] Phone: +919864042578
Dr. UMED SINGH
Associate Professor , B.L.J.S College, Tosham
Affilated to M.D.U University, Rohtak
[email protected] 09416074606

85

Sapana G. Naik
Asst.Professor, Dept.of Commerce B.A.J.S.S First Grade Arts &
Commerce College
Ranebennur. Ph. 9844194929
Email:[email protected]

86

Sh. Vijay Singh


Assistant Professor of Commerce
Govt. College, Matanhail
Distt. Jhajjar (Haryana)
Dr. Seema S. Waghela
Valia College, Andheri, (Mumbai)

87

A Study on Consumers
Preferences for Using
Self-Service
Technology in Shopping

08/11/14

Sustainability In Services Led Growth


(In Indian Context)

08/11/14

Service Marketing Challenges in India


Laxman B. Goudageri
Asst.Professor in Dept.of Commerce
B.A.J.S.S First Grade Arts & Commerce College
Ranebennur. Ph. 9740040205

08/11/14

10/11/2014

10/11/14

10/11/14

Changing Business Approaches Of Commercial


Bank : A Case Study Of State Bank Of India
Jogesh Chandra Mohanty
Ph.D Scholar
Ravenshwaw University
Mob No. 09861632911
[email protected]

10/11/14

Service Marketing An overview K.C.Sharma


Associate Professor Deptt. of ABST University
of Rajasthan, Jaipur

13/11/14

Retail Services Marketing


(A Study of Small Scale Retail Organizations)

13/11/14

Innovative Trends in Insurance Sector


(A case study of GIC)

Cosmopolitan

A Study Of Selected Colleges In Mumbai City,


With Reference To Role Of Naac In Higher
Education System

88
Mr. Mehul Chhatbar.
Asst. Professor,
Dept. of Accountancy, K.P.B.Hinduja College of Commerce, 315,
New Charni road, Mumbai-04, Contact No. 9867761569.
[email protected]
89

Dr. Tushar Kanta Pany


Reader in Business Management
School of Commerce & Management Studies
Ravenshaw University, Cuttack
Mob No. 09437412406
[email protected]

90

Dr Rajeev Sharma
Associate Professor Deptt. of ABST University of Rajasthan,
Jaipur
Dr Rajeev Kumar Saxena
Associate Professor Deptt. of EAFM Universiy of Rajasthan,
Jaipur
Dr. K. Ratna Manikyam
Department of Commerce
Sri A.S.N.M. Govt. College, Palakol
W.G. Dist., A.P.
[email protected]
Mobile: 9949229236

91

A Study On Challenges Faced By India Post In


Present Times

92

93

Dr. K. Sudhakara Rao


Department of
Commerce
Sri A.S.N.M. Govt. College, Palakol
W.G. Dist., A.P.
[email protected]
9849828840
Dr. Mohammad Khalil Ahmad
Associate professor and Head, Department of Commerce
Burhani College of Arts and Commerce, Mumbai
[email protected]
09987202200
Dr. D.N. Khadse
Assistant Professor Department Of Commerce Dhanwate National
College, Nagpur. Mob.9423407638 [email protected]
Prof. C.M.Tembhurnekar
Assistant Professor
Department Of Commerce
M.B.Patel College,Sakoli.
Mob.9423407638

94

Dr. A. K Chattoraj
Faculty Member
University Department of Commerce and Business Management
Ranchi University, Ranchi.
[email protected]

95

Dr. Mohammad Khalid Azam *

96

97

Professor, Department of Business Administration, AMU, Aligarh


Adil Khan
Research Scholar, Department of Business Administration, AMU,
Aligarh
Dr. K. Ratna Manikyam
Lecturer, Department of Commerce
Sri
A.S.N.M. Govt. College, Palakol
W.G. Dist., A.P.
[email protected]
Mobile: 9949229236
Dr. K. Sudhakara Rao
Lecturer
Department of Commerce
Sri A.S.N.M. Govt. College, Palakol
, W.G. Dist., A.P.
[email protected]
Mobile: 9849828840
Dr.C.S.Yatnalli
Associate
Professor & Principal
M.A.S.C.College, Haunsbhavi
Karnataka
Cell: 9448961449 E-mail: [email protected]

98

Taleshwar Murmu
Research Scholar, Faculty of Commerce, BHU

99

Ujjwal Mukherjee
Research scholar,
Dept. of commerce,
Kolhan University.
Chaibasa, Jharkhand.
Contact No. -: 9905756517/
[email protected]
Dongre S.V

100

Marketing Mix And The People In The Banking


Sector In India- An Empirical Study

14/11/14

Challenges And Strategies In Services Marketing


In India

15/11/14

An Analysis of Service Marketing Mix in the


Banking Sector
Mrs. Jui Banerjee
Research Scholar and Part- time Lecturer,
St. Xaviers College, Ranchi
Email: [email protected]
Marketing for Business Education: Perspectives,
issues and Challenges

16/11/14

16/11/14

Retail Services Marketing


(A Study of Small Scale Retail Organizations in
Andhra Pradesh)

16/11/14

Analysis Of Cost And Profitability Of Paddy


Cultivation
(With Reference To Shimoga District)
Prof. B.H.Huggi
Assistant Professor
Govt. First Grade College
Ranebennur
Services Marketing Strategies And Challenges

16/11/14

16/11/14

Mutual fund investment in India.


A Case Study.
Sudhir Chandra singh
Research scholar,
Dept. of commerce,
Kolhan University.
Chaibasa, Jharkhand.
A study on Challenges in Services Marketing

16/11/14

17/11/14

Dr. V.Y.Waghale
Assistant Professor
Department Of Commerce
Dhanwate National College, Nagpur.
Mob. 9823155307

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105

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107

108

Assistant Professor, Department of Commerce


Arts, Commerce and Science College,Latur
Kamble Balaji.G
Assistant Professor, Department of commerce
Arts, Commerce and Science College,Latur
PANCHANAN BARMAN
Research Scholar, Department of Commerce,
Gauhati University, Guwahati 14, Assam
[email protected], Contact No. +91-9706474151
MARTIN MAZUMDAR
Student, Department of P.G.,
Gauhati Commerce College, Guwahati 21, Assam.
[email protected],
Contact No. +91-9706112756
Dr. P. Veeraiah
Assistant Professor (S-3)
Department of Business and Commerce,
PSS Central Institute of Vocational
Shyamla Hills, Bhopal-462 013 (M.P.)
E-mail: [email protected]
Miss. Geeta Tomar
Assistant Professor
Lokmanya Tilak Science and
Commerce Collage,
Vivekanand Colony, Ujjain 456010
[email protected]
P. R. Sahoo
School of Management, KIIT University, Bhubaneswar, India
[email protected]
B. B. Pradhan
2Institute of Business and Computer Studies, SOA University,
Bhubaneswar, India [email protected]
S. K. Lenka
3Indian Institute Tourism & Travel Management, Bhubaneswar,
India
[email protected]
Dr. Rahul S. Kharabe
Assistant Professor
Department Of Business Management,Rashtrasant Tukadoji
Maharaj Nagpur University,Nagpur
[email protected] / [email protected]
9326851333
Dr. K. Pongiannan
Assistant Professor
Department of Commerce
Chikkanna Government Arts College
Tirupur-641602, Tamil Nadu, India
Phone : +91 98943 89239
[email protected]
Dr. A. M. Gurav
Associate Professor,
Department of Commerce and Management
Shivaji University, Kolhapur- 416004, Maharashtra, India.
[email protected],
Mob.: 09850012545
Dr. Udayan Samajpati
Assistant Professor
Vasanta College for Women
Rajghat, Varanasi-221001
[email protected]
Contact: 09935130917
Gulabsingh G. Girase
K.P.B.Hinduja College Of Commerce, Mumbai, Maharashtra.

Service Marketing Strategies Adopted For


Promoting Heritage Tourism In Tezpur City,
Assam

21/11/14

S oc ia l Media Ma r ke ting Impac t on


Ma dh ya Prade sh Busine ss O perations
A Stud y
Miss. G. Chaitanya
Research Scholar
Department of Commerce and Business
Management,
Kakatiya University, Warangal 506 009 (A. P.)
[email protected]

21/11/14

Optimizing demand and capacity in electronic


distribution channels
of hospitality services

21/11/14

A Role of Online shopping Marketing Services to


attract Customers: An opportunity and
Challenges to Customers of Nagpur city.

21/11/14

Innovative Percepts And Prospects Of Television


Commercials
In Influencing Purchase Decision A Legitimate
Substantiation
From Viewers Of Television Media In India

21/11/14

Hotel Food Service Marketing:Challenges


Ahead

21/11/14

Services Marketing: A Synopsis


Dr. Shashi Yadav
Assistant Professor
Faculty of Commerce
Banaras Hindu University, Varanasi
[email protected]
Contact: 08853754775
Marketing Challenges Of Mtdc

21/11/14

21/11/14

Mobile Nos: P.R.Sahoo - 9178808500,


B.B.Pradhan - 9437031388, S.K.Lenka 9437228457

109

110

111

Daman Jeet
89 Adarsh Nagar, Ram Tirath Road
Amritsar-143001, Punjab
9876185378
[email protected]
Ram Gopal Meena
Assistant Professor in Commerce,
Swami Shraddhanand College,
Delhi of University Alipur, Delhi-36
Dr. Rajanikant Verma
Associate Professor, Commerce Department,
Zakir Husain Delhi College (Eve.), University of Delhi., Delhi,
India.

Critical Review of Prime Minister Jan Dhan


Yojana: A step towards Financial Inclusion

21/11/14

Services Marketing Conceptual Study with


Challenges

21/11/14

Indian Economy And Dependency On Global


Energy Source

21/11/14

Labor Quality for inMarket Services in


India: Challenges in Constructing a Quality
Index

22/11/14

22/11/14

service marketing an empirical analysis of key


services
Influences of Brand Loyalty- A study of select
newspapers

22/11/14

22/11/14

Incredible Varanasi:
Perceived Destination Image And Tourism
Marketing

24/11/14

Services Marketing-Value Based


Services Marketing-An Important
Challenge Ahead

24/11/14

Mobile: 09810836628, E - Mail: [email protected]

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117

Mr. Kaushalendra Pal Singh,


Assistant Professor, Commerce Department,
Zakir Husain Delhi College (Eve.), University of Delhi., Delhi,
India.
08586849392 [email protected]
Dr.LAKSHMAN SINGH AND KUMAR SUDHANSHU
Dr. Lakshman Singh(Associate Professor),P.G. Dept. of
Commerce ( J.P.U. Chapra)
And Kumar Sudhanshu Research Scholar, Jai Prakash University,
Chapra
Dr. Sunil Arora
Assistant Professor and Head, Dept. of Commerce,
St. Soldier College, Jalandhar. [email protected]
Contact No. 9872802345
Dr. Naresh Malhotra
Associate Professor and Head, P.G. Dept. of Commerce and
Business Management,
Doaba College, Jalandhar. [email protected]
Contact No. 9041992331
Ram Uddeshya Singh
Prof. Satyanarayana S.V.
Department of Caommerce
Osmania University Hyderabad
Mallika Shetty
Assistant Professor, Department of Commerce
Osmania University Hyderabad
Dr. (Mrs.) Priyanka Gite
Professor
Chinmoy Kumar Roy
Assistant Professor
FACULTY OF COMMERCE
BANARAS HINDU UNIVERSITY
VARANASI 221005
Email: [email protected]
Contact: +91 8400005868
Prof.Kshama Agarwal
Professor Dept.of EAFM
University of Rajasthan,
Prof.Kshama Agarwal
Professor Dept.of EAFM
University of Rajasthan, Jaipur
Email: [email protected]
Mobile No: 09413444048
Email: [email protected]
Mobile No: 09413444048

Barriers to Cultivate the Internet Enabled


B2C E-Marketing Services

118

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121

Dr. Rakesh Kumar


Assistant Professor in Commerce
Shaheed Bhagat Singh College
University of Delhi- India
[email protected]
Anil Kumar
Assistant Professor in Commerce
Guru Nanak Dev Khalsa College
University of Delhi- India
Dr Subhash GargDean & Director
CRIT, The IIS University
[email protected]
Dr. Ankita Jain
Sr. Asstt. Professor and Head
Dept. of HRM & IB
The IIS University, Jaipur
Ph. 9783307046
[email protected]
Ms. Varsha Choudhary
Research Scholar
Dept. of Management
The IIS University, Jaipur
Ph. 9799040210
[email protected]
Dr. Om Prakash Gusai
Assistant Professor, Department of Commerce
Motilal Nehru College (University of Delhi)
South Campus, New DelhiINDIA-110021
Email- [email protected]
Mob. No.- +91-9990123752
Mr. Donde Anil Bhimrao
Dept. of Commerce
Renuka Devi Sinor College Mahur
Tq. Mahur Dist Nanded.(M.S.)
Mr. Yogesh Baldev Puri
Dept. of Commerce
S.S.M.M. College Pachora.
Tq. Pachora, Dist Jalgaon. (M.S.)

122

Dr. P. Antony George.


Post Graduate Dept of Commerce and Research Centre,
St.Thomas College, Kozhencherry P.O., Pathanamthitta Kerala,
Pin - 689 641 Phone: 0468 - 2213330 (O), 0479 - 2303242 (R)
[email protected]

123

Dr. B.K. Kathar


Associate Professor, S.B. Khade Mahavidyalaya, Koparde,
Kolhapur, Maharashtra.
Dr. A.M. Gurav
Associate Professor, Dept of Commerce & Management, Shivaji
University, Kolhapur- 416004, Maharashtra.
Prof. Iyer Srinivasan B,
KES, Shroff College of Commerce,
Kandivili, Mumbai.
[email protected].
Dr. Mallika Hegde,
Associate Professor,
Department of Commerce,
KES Shroff College of Arts and Commerc
Kandivli (West), Mumbai 400 067
Email id: [email protected]
Thrivikraman M.V

124

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126

Service Sector of India and The Future of Indian


Retail Industry.

24/11/14

Perception of Patients Regarding Service Quality


Dimensions An Empirical Study of Santokba
Durlabji Memorial Hospital, Jaipur)

24/11/14

Corporate Social Responsibility & Marketing of


ITServices in India: A Case Study of Selected
Companies

21/10/14

A Critical Analysis of services marketing and


challenges ahead

21/10/14

Global Competitiveness of Indian Financial


Institutions in Service Marketing
A Cotemporaneous and Futuristic Perception
and Empirical Analysis

21/10/14

Milk and Milk Product service Marketing: A case


study of Kolhapur city.

28/10/14

28/10/14

Impact Of Flood In Jammu & Kashmir On


Tourism Industry

28/10/14

Retail Sector in India- Challenges Ahead

28/10/14

Ms. Varsha Choudhary


Research Scholar
Dept. of Management
The IIS University, Jaipur
Ph. 9799040210
[email protected]

127

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129

130

131

132

133

Assistant Professor
Kandivali Education Societys
B.K. Shroff College Of Arts & M.H.
Shroff College Of Commerce
Email: [email protected]
Mob: 9820994886
Dr. Shivlal. N.Nanaware.
(Associate Prof.)
Department of Commerce
Prof. Ramkrishna More Arts,Commerce and Science College
Akurdi, Pune-44
Email: [email protected]
Professor B B L Das
Dean, Faculty Of Commerce,
L. N. Mithila University, Darbhanga
Dr. Ram Uddeshya Singh
Asstt. Professor,
P.G. Deptt. Of Commerce, College Of Commerce, Patna-20
E-Mail: [email protected] , 9431443511
Brajesh Kumar Singh 4
Research Scholar, B.R.A. Bihar University, Muzaffarpur. Ms.
Anpurna Kumari
Research Scholar, J.P. University, Chapra.
Dr.Ramesh Zumbarlal Pahilwan
(Associate Professor)
Department Of Commerce
Arts & Commerce College,Yeola
Dist:-Nashik (Maharastra)
Asha U
M Phil Scholar, Department Of Commerce
School Of Business Management And Legal Studies
University Of Kerala, Kariavattom
Thiruvananthapuram
Email:[email protected]
Dr S Resia Beegam
Professor, Department Of Commerce
School Of Business Management And Legal Studies University
Of Kerala, Kariavattom Thiruvananthapuram
Email;[email protected]
Dr. Abdul Wahid Farooqui
Dr. Md. Moazzam Nazri
Asst. Professor, Deptt. Of Commerce
Zakir Husain Delhi College
Karim City College
University Of Delhi
Jamshedpur, Jharkhand
Prof. T.N.Mathur
Professor, Department Of Economic Administration And Financial
Management
University Of Rajasthan Jaipur, Rajasthan- India
Email: - [email protected], Mob: - 9414074774
Dr. Mamta Jain
Associate Professor, Department Of Economic Administration
And Financial Management
University Of Rajasthan Jaipur, Rajasthan- India
Email:[email protected], Mob: - 9314505983

Customers Satisfaction on DTH Services


(with special reference to Hadapsar city)

Challenging Before Marketing Of Management


Studies

Services Marketing : An Analysis of Emperical


Key Services

Services Marketing:Challengesahead
With Reference Banking Services

Challenges And Prospects In Service Marketing Tactics Adopted By Indian Banking


Sector

A Study Of Impact Of Marketing Of E-Banking


Services On Customers

Impact Of E-Commerce On Changing Consumer


Behaviour And Perception: Study Of Banking
Sector Jaipur

Mr. Abhineet Saxena


Research Scholar, Department Of Economic
Administration And Financial Management
University Of Rajasthan Jaipur, Rajasthan- India
Email:[email protected], Mob:
- 9351270563
Mr. Suresh Kumar Yadav
Research Scholar, Department Of Economic

28/10/14

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138

139

140

141
142

Ahmad Azhar
Research Scholar
Department Of Commerce And Business Management
Vinoba Bhave University, Hazaribagh
E-Mail [email protected]
Contact Number-09334292000
Dr Renu Jatana**
Mr Ajay Kumar Pandey
Professor Uccms Business & Banking Economics Mlsu, Udaipur

Saleena As
Research Scholar,
Kerala University Library Research Centre,
Palayam, Trivandrum,
Kerala.
Mob No: 08547922982
[email protected]
Ajit Chandra Das
Assistant Professor
Dept. Of Commerce
J.B.College, Jorhat
[email protected]
Mb-9435134913
Hafiz Wasim Akram
Ph.D Research Scholar, Department Of Commerce & Business
Studies,
Jamia Millia Islamia, New Delhi-110025
Email: [email protected]
Mob: 09990309158
Alam Ahmad
Ph.D Research Scholar, Department Of Commerce & Business
Studies,
Jamia Millia Islamia, New Delhi-110025
Email: [email protected]
Mob: 08285053087
Dr. Ambanna M. Bhavimani
Assistant Professor, Government First Grade College Sulepeth,
Tq. Chincholi, Dist, Gulbarga.
[email protected] Cell No:-9611217342
Amrita Pani
Research Scholar Kiit School Of Management
Kiit University Bhubaneswar, Odisha
Contact No.9437108916
E-Mail : [email protected]
Dr.Biswajit Das
Prof.Marketing Kiit School Of Management
Kiit University Bhubaneswar ,Odisha
Contact No.9438064555
E-Mail : [email protected]
Anchal Singh
Dr. Anurodh Godha
Assistant Professor & Deputy Director, School Of Commerce And
Management,
Vardhman Mahaveer Open University, Kota, Rajasthan, India
[email protected], [email protected]
M + 91 9414673223, 9414024809

Administration And Financial Management


University Of Rajasthan Jaipur, Rajasthan- India
Email:[email protected], Mob:
-9782221891
Service Marketing InnovationA Paradigm Shift:
A Case Study Of Indian Banking System

Challenges & Opportunities In Indian


Pharmaceuticals Industries

Corporate Social Responsibility Practices In


Indian Commercial Banks

Micro-Finance And Its Role In Developing


Rural Areas Of North-Eastern-Region

A Survey On Customer Service In Co-Operative


Banks In Delhi

Prof. A. Aziz Ansari,


Department Of Commerce & Business Studies,
Jamia Millia Islamia, New Delhi-110025
Email: [email protected]
Mob: 0 9312708128

E-Marketing-An Overview

Star Hotels Of Odisha:Challenging Hospitality


Services Marketing Revisited With Ethnic
Cultural Values

Creative Advertising: A
Telecom Revolution
Sustainability Reporting Trend In Indian
Companies As Per Gri Framework: A
Comparative Study

C
C

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145

146

147

148

149

150

Dr. Prerna Jain


Lecturer, Department Of Abst, Government College, Ajmer,
Rajasthan, India
[email protected]
M + 91 9414003614
Dr. D.M. Khandare**
Professor & Director
School Of Commerce & Management Science, S.R.T.M.U.
University, Nanded.
Mo. No. 9423441871
Email [email protected]
Archana Shankar raohatte*
Research Student,
School Of Commerce & Management Science,S.R.T.M.U.
University, Nanded.
Mob. No. 7350270105
Email [email protected]
Dr. G. Arun Kumar
Assistant Professor
Department Of Management Studies,
Vijayanagara Sri Krishnadevaraya University,
Bellary, Karnataka.
E-Mail- [email protected], M-9035353985
Dr. Balaji S. Mudholkar,
Assistant Professor
[email protected]
School Of Commerce And Management Sciences, Srtm
University Nanded
Dr. Bhababhuti Sarma
Associate Professor
[email protected]
Mr. Harjyoti Kalita
Asstt. Professor
[email protected]
K. C. Das Commerce College
Guwahati (Assam)
Dr. Bhaskar Ghaisas
(M.Phil, M.Com,,Ph.D)
Assistant Professor
Hod Of Commerce Department
Vidhybharti College Seloo
[email protected]
Dr. Bipul Ch. Kalita
Asstt. Professor, K. C. Das Commerce College, Guwahati
781008(Assam)
E. Mail : [email protected]
(M) 9864043490
Chaman Lal
Assistant Professor
School Of Business And Management Studies
Central University Of Himachal Pradesh
Email: [email protected]
Contact Number: 09418335203
Dr. Anupriya Pandey
Assistant Professor
School Management Studies (Soms)
Indira Gandhi National Open University (Ignou)
Email: [email protected]
Contact Number: 09650998540
Chandrakantha. K.

Online Marketing: Challenges And Opportunities

Challenges Of Electronic Banking Services In


India

Students Supports And Progression Cell Of The


Business Schools In Mumbai: A Service
Marketing Strategy

Consumer Awareness Towards Green Banking


Service
-A Study On Guwahati City Of Assam-

The Rise Of E-Business Scope And


Challenges In India

Marketing Of Radio Taxi Services In Guwahati


City- Challenges Ahead

E-Retailing In Indian Rural Market: An


Empirical Study In Himachal Pradesh

Challenges And Strategies In Marketing Of

Associate Professor In Lbs College,


R T Nagar, Bangalore,
Affiliated To Bangalore University
Bangalore, Karnataka

Insurance Products A Study Of Bancassurance


Model

Kamal Kant Mandal

The Need And Importance Of Service Marketing:

151

152

153

154

Assistant Teacher; Project Girls High School; Lakhpura Barahat


Banka(Bihar).
Md Daoud Ciddikie
Research Scholar,
Department Of Commerce & Business Studies,
Jamia Millia Islamia, New Delhi-110025
E-Mail Id: [email protected]
Mob: +91 8802314152
Mohd. Shahid Ali
Assistant Professor (Ad-Hoc),
Motilal Nehru Evening College,
Delhi University, Delhi
E-Mail Id: [email protected]
Mob: +91 9013828938
Darakhshan Anjum,
Assistant Professor
[email protected]
School Of Management Studies
Baba Ghulam Shah Badshah University, Rajouri 185131,
Jammu And Kashmir, India
Ph. No. 08803216398, 09797444158
Dr. D. M. Khandare*
Professor & Director
School Of Commerce & Management Sciences,
S R T M University,

Marketing Practices Of Service Sector In India:


The Role Of Advertising
Mohammad Anwar
Research Scholar,
Department Of Commerce & Business Studies,
Jamia Millia Islamia, New Delhi-110025
E-Mail Id: [email protected]
Mob: +91 9999253997

Services Marketing: Challenges Ahead

B
Role Of Service Sector (It-Bpo) In Indian
Economy

Mohammad Aslam**
Mohammad Hussain
Research Scholar
School Of Commerce &
Management Sciences,
Nanded.
S R T M University, Nanded.
[email protected]
[email protected]

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157

Dipa Banerjee
Research Scholar
Vidyasagar University, West Bengal
Department Of Business Administration
Email: [email protected], Contact: 09046294632
Dr. Kadam Nandkumar Laxman
M. Com., M. Phil., Ph.D., M.B.A.
Associate Professor And Head, Department Of Accountancy,
Jaysingpur College, Jaysingpur, Dist. Kolhapur 416101
Maharashtra
E.Mail - [email protected]
Mo. 9850282767
Dr.Suriganesh.M.P

Impact Of Compensation On Employee


Performance And Service Quality: An Empirical
Study Of Selected Hotels In West Bengal

Higher Education In India: A Lucrative Business


Avenue

Location For Services Marketing

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Associate Professor & Head


Dept. Management Studies.
Sri Venkateswara College Of Eng.&Tech
Srikakulam- Andhra Pradesh.
Email: [email protected]
Dr.Tarakeswararao. Sivvala
Assistant Professor
Dept. Of Commerce & Mgt. Studies,
Dr.B.R.Ambedkar University
Srikakulam- Andhra Pradesh.
Email: [email protected]
G.L. Gaur
Associate Professor
Economic Administration And
Financial Department,
University Of Rajasthan, Jaipur 302 004
Res. D-601 Malviya Nagar
Jaipur 302 017
Email : [email protected]
Mobile : 09461624205
Gulabsingh G. Girase
College: K.P.B.Hinduja College Of Commerce,
Mumbai,Maharashtra.
Aravind C G.
M.Phil. Scholar,
University Of Kerala Trivandrum.
Mr.Ravindra Dattataray Wagh
Assistant Professor
Gdm Arts Krn Commerce
& Md Science College, Jamner
Tal- Jamner Dist Jalgaon
Maharastra 424206
7620729149/9421912269
Dimple Meena
Assistant Professor
Dr. Ankit Katrodia
Assistant Professor
Department Of Business Management
(M.B.A. Programme)
Saurashtra University
Rajkot - 360 005 (Gujarat)
Snehlata Verma
Research Scholar, Faculty Of Commerce, Banaras Hindu
University, E-Mail Id- [email protected], Mobile No8115288172
Pushpa Yadav
Research Scholar, Faculty Of Commerce, Banaras Hindu
University, E-Mail Id- [email protected], Mobile No9451602248
Khaja Mohinuddeen J,
Research Scholar (Ph D),
Dept. Of Post-Graduate Studies And Research In Commerce,
Vijayanagara Sri Krishnadevaraya University,
Jnana Sagara, Bellary-583 105. Karnataka
Cell: +919449717652
E-Mail: [email protected]
Dr. H.Ramakrishna,
Associate Professor And Research Guide,
Dept. Of Pg Studies And Research In Commerce,
Vijayanagara Sri Krishnadevaraya University,
Jnana Sagara, Bellary-583 105. Karnataka

(With Special Reference To Internal Marketing


An Assessment)

Trend Of Market Potential In Service Sector In


India

(A Public And Private Sector Comparison)

Marketing Challenges Of Mtdc [Maharashtra


Tourism Development Corporation

Challenges & Strategies In Marketing Of


Banking Services In India

Important Role Of Indian


Economic Development In Service Sector

Services MarketingA Conceptual Framework


Study Of Target Marketing Strategy Used By
Telecom Service Provider For Rural Market

Customer Satisfaction As A Challenge In


Banking Services- A Study

Revitalizing The Service Sector In India A


Macro Study

Cell: +919481566612 E-Mail: [email protected]


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Dr. H.G Vidhate

Principal

Anandrao Dhonde Alis Babaji Collage KadaTal.Ashti Dist Beed


Dr. Hitesh D. Vyas,
Head,
Department Of Business Management,
M. J. College Of Commerce,
Bhavnagar University,
Bhavnagar, Gujarat 364 002
Email:[email protected], Mobile No: 094269 20569.
Dr. Ishtiaque Ahmed
Associate Professor,
Dept. Of Commerce,
Purnea College, Purnea (Bihar)
Email: driahmedar @gmail.com

Impact Of Agriculture On Rural Poverty And


Poverty Alleviation

A Study On Car Users' Understanding For


Service Quality

An Analysis Of Strategies And Challenges Of


Services Marketing

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Dr.A.Vijayakumar

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175

Associate Professor In Commerce, Erode Arts And Science


College, Erode, Tamil Nadu, India.
E-Mail: [email protected]
**Ms.S.Jayachitra
Ph.D., Research Scholar In Commerce, Erode Arts And Science
College, Erode, Tamil Nadu, India. E-Mail:
[email protected]
Mahesh Kaul
Research Scholar, School Of Hospitality And Tourism
Management, University Of Jammu Mobile No: 09419222048 E
Mail Id: [email protected]
Jyoti Bahl Assistant Professor, Udhampur Campus, University Of
Jammu Mobile No: 09419118966 E Mail Id:
[email protected]
Dr. K. Rama Prasad, Head, Dept. Of Commerce, S.K.R. Govt.
Degree College, Gudur
Spsr Nellore District, Andhra Pradesh, Email:
[email protected] , Mob. 9440854268, 9440612502
Dr. Mohammed Kamalun Nabi
[email protected]
Assistant Professor, Department Of Commerce And Business
Studies,
Jamia Millia Islamia, New Delhi-110025
Prof. Kishore Chandra Raut
[email protected]
Former Head, P.G. Dept Of Commerce
Berhampur University, Odisha.
Dr.Karigoleshwar: Assist. Professor In Commerce And
Management, Govt. First Grade College Jewargi, Dist.
Gulbarga.Email.Id. [email protected].
+9845832843.
Prof.Waghamareshivaji: Professor, Dept. Of Commerce,
Gulbarga University Gulbarga. Email.Id.
[email protected]. +9845847527
P.Rathiga
Head, Department Of Computer Applications, Navarasam Arts
And Science College, Erode.
** G.Karthikeyan
Assistant Professor Of Computer Applications, Nandha Arts And
Science College, Erode.
Gautam Kohli

Leveraging Anywhere Banking Services In India:


Issues And Challenges

Demarketing Of Heritage Sites For


Sustainable Tourism Development
In Jammu Region Of J & K

The Customers Perceptions Towards


The Services Of Andhra Bank

Bank Service And Customer Satisfaction: A Case


Study Of Sbi And Icici In The Ncr

Technological Advancement In Indian Banking


Services: Challenges Ahead

An Overview Of Service Industry In India

Customers Perception Towards Service

Research Scholar (2013-2014), Department Of Commerce And


Business Administration
Monirba Campus, University Of Allahabad
Allahabad, Uttar Pradesh, India
Email: [email protected], Mobile: 09454948797

Quality Of Life Insurance Corporation


Of India: A Factor Analytic Approach

Pro. V. M. Baijal
Professor, Department Of Commerce And Business
Administration
Monirba Campus, University Of Allahabad
Allahabad, Uttar Pradesh, India
Mobile: 09415252630
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180

Dr. Ashok Kumar Singh*


Associate Professor, Faculty Of Commerce,
Vanijyamahavidyalaya, Patna University, Patna, E-Mail:
[email protected]
Ravi Kant Diwakar**
**Research Scholar, Department Of Applied Economics &
Commerce, Patna University, Patna, E-Mail:
[email protected]
Lavanya Nupur***
***Research Scholar, Department Of Applied Economics &
Commerce, Patna University, Patna, E-Mail:
[email protected]
Mahadeo Rawat
Organization: T.M Bhagalpur University
Email : [email protected]
Mobile No:09204199218
Prof.Dr.Ramesh Zumbarlal Pahilwan
(Associate Professor)
Department Of Commerce
Arts & Commerce College,Yeola
Dist:-Nashik (Maharastra)
Tel :02559/265455
Mobile: 9423001098
Email:[email protected]
Dr. Mahesh Singh Rajput
(Ph.D., M.Phil., M. Com., M.B.A., Net)
Associate Professor & Research Coordinator,
Shri Jagdishprasad Jhabarmal Tibrewala University,
Vidyanagari, Jhunjhunu-Churu Road, Jhunjhunu (Rajasthan)
333001
Mob: 08104883368/09414052491
Mail Id: [email protected]
Farhat Mohsin
Assistant Professor
Manav Rachna International University
Faculty Of Management ,
Faridabad, Hariyana.
Mob: 09871144250
Mail Id: [email protected]
Prof(Dr) Ashok Kumar Saha
Head, Department Of Commerce
T.M.Bhagalpur University
Manas Priyadarshi
Faculty Member
M.B.A. Department
T.M.Bhagalpur University

Role Of Service Sectorin India: A Key


Component Of Indias Trade

Services Marketing Challenges Ahead

Services Marketing:Challengesahead
With Reference Banking Services

Customers Satisfaction Towards Telecom


Services Of A Leading Brand With Special
Reference To Delhi - Ncr

Service Marketing: Challenges Ahead

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189

Mandirasaha
Research Scholar, Gauhati University, Assam.
E-Mail [email protected]
Mobile No. : 9707037303
Dr. Ashima Sharma Borah
Associate Professor (Hod. Management),
K.C.Das Commerce College, Assam.
E-Mail:[email protected]
Mobile No. 9954320244
Dr. Maniram K. Dekate, Associate Professor, University
Department Of Commerce, University Of Mumbai. E-Mail:
[email protected], Mobile No.9892914919 And
Mr. Ramraj T. Nadar, Assistant Professor, Department Of
Commerce, Guru Nanak College Of Arts, Science And
Commerce, Mumbai. E-Mail: [email protected], Mobile
No.9930184010
Dr. Masroor Ahmad Beg
Associate Professor
Zakir Husain Delhi College
University Of Delhi
Dr. Meena M. Wadgule
Asst. Professor
Head Dept. Of Comm.
Shivaji College, Kannad Tq. Kannad
Dist. Aurangabad (Maharashtra) Pin- 431103
Dr.Sanjaykumar J Jadhav
Associate Professor (M.Com. M.Phil Ph.D.),
Hod Commerce Dept,
Shri Datta, Arts, Commerce And Science
College, Hadgaon. Dist. Nanded
(Maharashtra)
Mr. Mitesh A Hanwate
Research Student (Mba, Net, Set)
Srtm University Nanded
Dr. Ram Uddeshya Singh
Asstt. Professor, P.G. Deptt. Of Commerce, College
Of Commerce, Patna-20 E-Mail :
[email protected] , Tel. No. 9431443511
Brajesh Kumar Singh
Research Scholar, B.R.A. Bihar University, Muzaffarpur.
Ms. Anpurna Kumari
Research Scholar, J.P. University, Chapra
Dr. Neeta Deshpande

An Empirical Study On Customer Perception


Towards Service Quality In Organized Retail
Outlets

A Study On Organized Retail Outlets Inkamrup


Metro Of Assam

Indian Banking Sector And Recent Trends In


Service Marketing

Changing Dimensions Of Commercialization Of


The Surrogacy Services In India: A Discourse

Global Perspective In Indian Service Sector : An


Overview

Service Marketing A Future Perspective Of


Indian Banking Sector

Services Marketing : An Analysis Of Empirical


Key Services

A Study On Role Of Management Institutes In


Career Building Of Students:With Special
Reference To Sangli City In Maharashtra

Dr. Osamahhussienrawashdeh
Assistant Professor, College Of Business & Economic, Qassim
University
Qassim - Buraidah City-51452, P.O. Box 6666, Kingom Of Saudia Arabia
[email protected], Mob. : +00 966531016423
P.Satya Vara Prasad*
Research Scholar (Ph.D.,)
Department Of Commerce And Management Studies
Andhra University, Visakhapatnam 530003
[email protected]
Bhanotu Venkateswara Rao**
Research Scholar (Jrf) (Ph.D.),
Department Of Commerce And Management Studies

Internal Service Marketing


Discounted Cardscase Study Of
Hopes And Reality

Email Marketing-An Overview

190
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195

Andhra University, Visakhapatnam 530003


[email protected]
Mobile: 09985840597
Dr. Pradeep Kumar Sharma
Dr. Parag R. Kawley
(M.Com. B.Ed., Ph.D.)
Assistant Professor
Vidyabharti College, Seloo,
Ta. Seloo, Dist. Wardha
[email protected]
Phatik Chandra Kalita
Assistant Professor
Department Of Commerce
Bongaigaon College, Bongaigaon, Assam
E.Mail [email protected]
Dr. Pooja
Assistant Professor, Govt. Degree College (Boys), Udhampur,
Jammu & Kashmir
Ms. Kusha Jamwal
Lecturer, Spmr College Of Commerce, Jammu, Jammu &
Kashmir State.
Mr.Prabhatranjan choudhury
Asst. Professor, Dept. Of Imba, Bjb (A) College,Bhubaneswar,
Odisha.
Email Id: [email protected]
Mobile: +91 99373 42747
Dr. Pradip Ghorpade
(M.Phil, M.Com,M.A ,Ph.D)
Associate Professor
Hod Of Commerce Department
Shivaji Mahavidalaya , Gadchiroli
[email protected]

196
Dr. Neel Kamal Purohit

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200

Associate Professor, S. S. Jain Subodh P. G. (Autonomous)


College Jaipur.
Prashant Bhonsle
Asst. Professor In Commerce
Govt. College Of Arts Science & Commerce Sanquelim Goa.
Affiliated To Goa University.
Email Id: [email protected]
Mobile No.: 9823805051
Rachna Srivastava Sr Lecturer
Deptt Of Management, Bbdniit, Lucknow 09450390904
[email protected]
Dr Rajeev Sharma
Associate Professor Deptt. Of Abst University Of Rajasthan,
Jaipur
Dr Rajeev Kumar Saxena
Associate Professor Deptt. Of Eafm Universiy Of Rajasthan,
Jaipur
K.C.Sharma
Associate Professor Deptt. Of Abst University Of Rajasthan,
Jaipur
Dr.Rajiv M. Jadhao
(M.Com, M.Phil ,Ph.D)
Associate Professor
Lok Mahavidalay, Wardha
[email protected]
Dr. Ajay W. Pethe

Marketing Services On Social Media


Human Resource Development By Empowering
Youth Of India.

C
C

A Study On The Effectiveness Of Services Of


Training Agencies For Rural Entrepreneurship
Development In Bongaigaon District Of Assam

Conceptualising Gaps Model Of Service Quality


For Achieving Strategic Competitive Advantage:
Theoretical Diagnostics Towards Higher
Education Learning

Eat Out: Childrens Role In Family Decision


Making

Services Marketing: Marketing Services Versus


Physical Goods

A Study On Consumer Brand Preference Of


Fmcg Brands

Marketing Strategies And Customers Opinion


About Amonkar Classic Caterer In Bicholim,
North Goa.

Developing Marketng Strategy And Targeting


Consumers
A Study Of Cosmetic Grren Product
Service Marketing An Overview

Services Marketing : Digital Marketing


Opportunities Abound For The Cpg Industry

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(Mba, M.Com, Mcm, B.Ed ,Ph.D)


Assistant Professor
Mba Department
Datta Meghe Institute Of Engineering Technology & Research
Sawangi(M)
[email protected]
Rajeev
Assistant Professor, Kcess Institute Of Management & Research,
North Maharashtra University, Jalgaon
[email protected]
Dr.P.T.Chaudhari
Professor And Head Of Department (Commerce & Management),
Kcess M.J.College, North Maharashtra University, Jalgaon
Raju Roy

A Study Of Role Of Brand Equity In Building


Brand Image Of Educational Institutes With
Special Reference To Jalgaon

Service Marketing Of Bank Products - Emerging


Challenges & Its Issues

Services Marketing: Determinant Of Service


Quality And Growth In
Service Sector

Services Marketing For Banking Sector In India Challenges Ahead

Organized Retailing Of Fast Moving Consumer


Goods In Bangalore
-An Empirical Study

Green Marketing The Conceptual


Framework

Assistant Professor., Ckb Commerce College, Jorhat.


E-Mail:[email protected]
Mb: 9435181734
Biju Roy
Assistant Professor, J.B. College, Jorhat.
E-Mail:[email protected]

203

Mb: 9435375665
Dr. Darekar Ramesh Dagu
Asso. Prof. And Vice Principal
K.T.H.M.

204

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206

College Gangapur Road Nashik


Ramdarekar @Rediffmail.Com
9823358874
N. Santosh Ranganath
Faculty Member
Dept. Of Commerce And Management
Dr. B.R. Ambedkar University
Srikakulam, Andhra Pradesh 532410
Prof. G. Tulasi Rao
Principal And Dean
Dept. Of Commerce And Management Studies
Dr. B.R. Ambedkar University
Srikakulam, Andhra Pradesh 532410
Phone: +91-8942-240919(Off)
Fax: 91-8942-281972
Mobile: (0) 94400 69570
E-Mail: [email protected]
Www.Brau.In
Dr. M.Muninarayanappa
Professor And Coordinator, Mbs Course
Department Of Commerce
Bangalore University, Bangalore-560 001
Ravikumar K
Research Scholar, Department Of Commerce
Bangalore University, Bangalore-560 001
Dr. Ravish A. Sarode
(M.Com., M.Phil., M.A.(Eco), Ph.D.)
Associate Professor,
R.S. Bidkar College,
Ta. Hinganghat, Dist. Wardha.
Email : [email protected]

207

Dr. Rinku Jha


Asst. Prof. M.G.P.G Degree College Fatehpur
Dr.Anupama Mehta
S.R.F University Of Allahabad
Dr. Reena Mehta
Asst. Prof. S.H.I.A.T.S Naini, Allahabad

208

Dr. Sanjib Kumar Singh


Asst. Prof., Dept. Of Commerce
Jamshedpur Co-Operative College
Mitu Ahuja
Researceh Schollar
Dept. Of Commerce
Kolhan University , Chaibasa
Jamshedpur

Service Marketing And Its Challenges

Services Marketing : Challenges Ahead

Mitu Ahuja
Researceh Schollar
Dept. Of Commerce
Kolhan University , Chaibasa
Jamshedpur

209

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Dr.S.S. Jadhav

Service Marketing And Service Quality


Dimension In India

Associate Professor
L.B.S. College Dharmabad Dist. Nanded
&
Mr.Sonone Sandip Laxmanrao
Research Student

210

211

212

213

S.R.T.M. University, Nanded (M.S.)


Dr. Sandeep Gaikwad
Head
Department Of Commerce
Shri Muktanand College Gangapur
Dist. Aurangabad
Dr. Sandeep Kumar Goel
Associate Professor
Acharya Narendra Dev College
(University Of Delhi)
Email Id: [email protected]
Mobile: 09811880884
Sandhya.S
Research Scholar
Kerala University Library Research Centre
Thiruvananthapuram
Mob.No.9539792614
Email Id: [email protected]
Dr. Kuldip S. Chhikara5
Professor, Dept Of Commerce, M.D.University, Rohtak-124001, E
Mail: [email protected]
Sangita Rani6
Research Scholar, M.D.University, Rohtak-124001. E Mail:

5
6

Marketing Of Financial Services With Special


Reference To Social Welfare Schemes In Banking
Sector

Services Marketing Mix Of Indian Banks With


Special Reference To Sbi

Contributions Of Corporate Social Responsibility


To Agriculture And Rural Development In India

A Study Of The Perception Of Organized


Retailers Towards The Impacts Of Fdi In Reatail
In India

[email protected]
214

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218

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220

Dr. Sanjay Kanode


(M.Com, M.Phil ,Ph.D)
Associate Professor
Gramen Seva Mahavidalay, Pipri Wardha
[email protected]
Mr. Pravin Kohale
(Be, Mba)
Managing Director , Aims Tutorials Pvt. Ltd, Wardha
Lecturer, Vyankatesh Polytechnic, Yelakeli Wardha
[email protected]
Dr.Rajiv M. Jadhao
(M.Com, M.Phil ,Ph.D)
Associate Professor
Lok Mahavidalay, Wardha
[email protected]
Dr. Sanjay Kaptan
Prof. & Head
Department Of Commerce & Research Centre
Savitribai Phule Pune University
E-Mail: - [email protected]
&
Harbamonrongpi
Teaching Associate
Department Of Commerce & Research Centre
Savitribai Phule Pune University
E-Mail: [email protected]
Dr. Sanket Vij
Ugc Research Awardee And Associate Professor
Faculty Of Commerce & Management
B.P.S. Mahila Vishwavidyalaya,
Khanpur Kalan, Sonepat.
Contact No. : 9812310310
Prof. Narender Kumar
Department Of Commerce
Maharshi Dayanand University, Rohtak
Mr.Sanmoy Mallick
Assistant Professor Cum Training & Placement Officer,
Department Of Management(Mba), University Of North Bengal.
Prof. Debabrata Mitra, Dean, School Of Professional Studies,
Sikkim University.
Prof. Dr. B.B. Pradhan
Dean, Shm Cum
Registrar
Siksha O Anusandhan University
Bhubaneswar
Prof. Dr. Sapan Kumar Sadual*
Asst. Professor
Dept. Of Mgmt & Tourism Studies
School Of Hotel Management
Mob: 9437031388 Siksha O Anusandhan University
Bhubaneswar Mob : 9337126313
Mail Id: [email protected]
mail id: [email protected]
Dr. P. Ayyappan
Head, Department Of Business Administration, Nandha Arts And
Science College, Erode 52.
Mrs. P. Sathya
Assistant Professor, Department Of Commerce, Erode Arts And
Science College, Erode -9.

Services Marketing: Distinctive


Aspects Of Service Management

Services Marketing : Digital Marketing


Opportunities Abound For The Cpg Industry

Stakeholders And Financial Statement Analysis:


Points To Ponder

Role Of Ecrm In Customer Value Creation: An


Empirical Study Of Perceived Level Of Ecrm
Services

Prof. H J Ghosh Roy


Imsar, Mdu, Rohtak

A Study On The Trends And Opportunities In


The Hospitality Industry In Different Tourist
Places Of Darjeeling Distric, Dooars And
Sikkim.

A Modern Approach For Marketing Of Next


Generation

The Service Marketing Challenges

221

222

Ms.Soumya.M.S.
Management Faculty,
S.B. Arts & Commerce College,
Aurangabad (Maharashtra), India
[email protected]
Mobile: (0) 93 712 118 21
Dr. Pradip Ghorpade
Associate Professor
Hod Of Commerce Department
Shivaji Mahavidalaya , Gadchiroli
[email protected]

Challenges And Strategies In Services Marketing

Services Marketing: Marketing Services Versus


Physical Goods

223

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Dr. S.N. Waghule

Rural Entrepreneurship Development: Economic


Growth And Policy

Asso.Prof.& Head
Department Of Commerce Anandrao
Dhonde Alis Babaji Collage Kada Tal.Ashti Dist Beed
224
Yasmin Begum R. Nadaf

Role Of Emerging Economy: Challenges,


Opportunities And Strategies For Indian It Sector

Marketing Of Bank Services: An Overview

Asst. Professor Dept. Of Commerce, Rani Chennamma


University Belgaum. Karnataka State
Email:[email protected]

225

Shamshuddin M. Nadaf Asst. Professor, Dept. Of Commerce,


Government First Grade College, Dharwad. Karnataka State
Email:[email protected]
Dr. Patil S. K.7
ASso. Prof. And Head, Dept. Of Accountancy,
B.P. Sulakhe Commerce, College, Barshi - 413, 411, Dist.
Solapur, Maharashtra.
M.No. 9423332023, E-Mail - [email protected]
Research Guide In Commerce, Solapur University, Solapur.

226

B
Sheetal Modi

227

228

229

230

Asst. Professor, Shital Jigar Mody, Bms Co-Ordinator, K.P.B.


Hinduja College Of Commerce, Email-Id:
[email protected]. Mobile No: 977 3500 281.
Shivakumar
Assistant Professor, Department Of Commerce
Government Degree College, Sindhanur, Karnataka-584128.
E-Mail: [email protected].
* Dr. M.Shivalingegowda
Associate Professor, Vidya Vardhaka First Grade College, Mysore.
** B.S. Yogesha
** Assistant Professor, Govt. First Grade College, K.R.Nagar.
Dr.Sidharth S.Jadhav
Assistant Professor
Mrs.K.S.K.College,Beed
Snehlata Verma
Research Scholar, Faculty Of Commerce, Banaras Hindu
University, E-Mail Id- [email protected], Mobile No8115288172

Cyber Crime: A New Threat In Service Industry

Strategies For Service Marketing

Customer Services In Banks : A Retrospective


Analysis

New Trends In Service Marketing Sector In India

Customer Satisfaction As A Challenge In


Banking Services- A Study

231

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Pushpa Yadav
Research Scholar, Faculty Of Commerce, Banaras Hindu
University, E-Mail Id- [email protected], Mobile No9451602248
Dr. K. Ratna Manikyam
M. Com., M.B.A., M. Phil., Ph.D.
Lecturer
Dr. K. Sudhakara Rao
M. Com., M.B.A., M. Phil., Ph.D
Lecturer
Department Of Commerce
Sri A.S.N.M. Govt. College, Palakol
W.G. Dist., A.P. W.G. Dist., A.P.

Sudheer Muhammed Km
Department Of Humanities, Social Sciences & Management
National Institute Of Technology Karnataka
Surathkal- 575 025
E-Mail: [email protected]
Mob: 08904624162
Co Author: Dr. Sunil C Dsouza
Department Of Humanities, Social Sciences & Management
National Institute Of Technology Karnataka
Surathkal- 575 025
E-Mail:[email protected]
Mob: 09886414835
Dr. Suhas A. Nimbalkar,
Associate Professor And H.O.D.
Bharat Ratna Dr. Babasaheb Ambedkar College, Aundh, Pune411007,
E-Mail [email protected]
Saurabhi Borthakur
Department Of Commerce
Gauhati University
Sujit Sikidar
Department Of Commerce
Gauhati University
Guwahati-781014
Guwahati-781014
Phone No. +919613836656
Phone No. +919864138864
[email protected]
Dr. Mahendra Pratap Singh,
Professor Of Commerce & Management Under Magadh
University, Posted At College Of Commerce, Patna 800 020.
Dr. Sumit Prasad Is A Guest Faculty Of Commerce &
Management, College Of Commerce
Patan 800 020
Dr. Vinay Kumar Is A Pgt Commerce, Takshila School, Gaya
(Bihar)
Dr. Sussmita Daxini
Hod, Commerce
Dtss College Of Commerce,
Malad (East)
[email protected]
Mobile: 09322505265
Prof. T.N.Mathur
Professor, Department Of Economic Administration And Financial
Management
University Of Rajasthan Jaipur, Rajasthan- India

Retail Services Marketing


(A Study Of Small Scale Retail Organizations)
E-Mail: [email protected]
Mobile: 9949229236
Mobile: 9849828840

E-Mail: [email protected]

Health Seeking Behavior Of People From


Various Alternative Healthcare Organizations
(Hcos): A Research Agenda

Data Base Mis Model For Efectiv Services In


Co-Operative Bnak Management

E-Retailing: Contemporary Issues In


Tax Base Erosion And Profit Shifting

Rural Market In India As Challenges And Ways


Ahead

Its Show Time! Prospects And Challenges Of


Media And Entertainment Services

Impact Of E-Commerce On Changing Consumer


Behaviour And Perception: Study Of Banking
Sector Jaipur

Email: [email protected], Mob: - 9414074774


Dr. Mamta Jain
Associate Professor, Department Of Economic Administration
And Financial Management
University Of Rajasthan Jaipur, Rajasthan- India
Email:[email protected], Mob: - 9314505983

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Dr.S.Tarakeswararao
Assistant Professor Dept. Of Commerce & Mgt. Studies,
Dr.B.R.Ambedkar University
Srikakulam- Andhra Pradesh.
Email: [email protected]
Dr.M.P.Suri Ganesh
Associate Professor & Head
Dept. Management Studies.
Sri Venkateswara Institute Of Technology
Srikakulam- Andhra Pradesh.
Email: [email protected]
Dr. Tejinderpal Singh
Assistant Professor
University Business School
Panjab University Chandigarh
Mail: [email protected]
Uma Shankar Kumar
Dr .Prahlad Prasad Suman
Prof. Vishwas Sharma
Prof. Rishi Mishra
Prof. J.K Parmar
Dr. Vijay Kumar Agarwal
Associate Professor- Commerce
Dept. Of Commerce & Management Studies
Govt. P.G. College Lansdowne (Jaiharikhal) Garhwal,
Uttarakhand India, 246 193
Affiliated With- Hnb Garhwal University (A Central University)
Srinagar, Garhwal, Uttarakhand, India
E Mail : [email protected]
Mob.
09411536583
Resident 01382-222806

Resmi R.
M. Phil Scholar
Department Of Commerce
School Of Business Management And Legal Studies
University Of Kerala
Karyavattom P.O. Thiruvananthapuram-695 581
Kerala, India
Mail Id: [email protected].
Mob: 8943813360

Shafeek.R
Research Scholar,
Department Of Commerce
Bharathiaruniversity

Mr. Abhineet Saxena


Research Scholar, Department Of Economic
Administration And Financial Management
University Of Rajasthan Jaipur, Rajasthan- India
Email:[email protected], Mob:
- 9351270563
Mr. Suresh Kumar Yadav
Research Scholar, Department Of Economic
Administration And Financial Management
University Of Rajasthan Jaipur, Rajasthan- India
[email protected], Mob: - 9782221891
Service Marketing And Its Impact
A Study On Crm Practices In Selected
Commercial Banks In Srikakulam District.

An Empirical Study To Assess The


Perceived Security & Privacy Concern
And Perceived Security & Privacy
Satisfaction Regarding The Use Of
Internet Banking Among Bank
Customers
Stock Market Efficiency In India

A Study On Service Quality & Customer


Satisfaction On Telecom Service Providers

Customers Awareness And Satisfaction On


Utilization Of Technological Based Services Of
Banks (A Study Of Icici Bank)
Mr. Ravindra Kumar
Rsearch Scholar (Jrf)
Dept. Of Commerce & Management Studies
Govt. P.G. College Lansdowne (Jaiharikhal)
Garhwal,
Uttarakhand, India, 246 193
[email protected]
Mob. 08755376157

Service Marketing Of Nbfcs: With Special


Reference To
Muthoot Finance

Dr. G. Simon Thattil


Professor Department Of Commerce
School Of Business Management And Legal
Studies
University Of Kerala
Karyavattom P.O. Thiruvananthapuram-695 581
Kerala, India
Mail Id: [email protected]
Mob: 9496275305
Crm As A Marketing Tool To Arrest Customer
Churn
In Telecom Industry

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Coimbathore.
Email: [email protected]
Mob:09497720108
Dr.Kuldeep Sharma
Dr.Poonamkakkad
Khyativora
Asst. Professor,
Accountancy & Finance
K. P. B. Hinduja College Of Commerce

Deepukumar
Assistant Professor, Department Of Commerce & Management,
Governmentwomens College
Hunsur, Mysore (Dt) Karnataka &
Nagaprashanth P N
Assitant Professor, Department Of Commerce, Yajmanfirst Grade
College, Periyapattana, Mysore (Dt) Karnataka
Dr. Harpreet Singh,
Assistant Professor,
University School Of Business Studies,
Punjabi University,
Guru Kashi Campus, Talwandi Sabo
Distt Bathinda,Punjab
M: 09501662800
Email: [email protected]
Jyoti Bikash Chakma
Phd Scholar, Department Of Commerce, Mizoram University,
Aizawl
Corresponding Author, Email: [email protected],
Mobile: 07308188035
Nvr Jyoti Kumar
Professor, Department Of Commerce, Mizoram University,
Aizawl
Emai: [email protected], Mobile: 09436352448
Mr. Ghule Kshitij Narendra
Director - Crystal Hitech It Solutions Pvt. Ltd.
Email: [email protected], [email protected]
Research Student, Pirens.
University Of Pune

Parag Shah,
Chartered Accountant And Ph.D Research Scholar
Phd Research Scholar Doing Ph.D Course From Kpb Hinduja
College Of Commerce, Mumbai
Tel No -+91-9821310690 Email: [email protected]
Dr. Bimal Jaiswal
Senior Lecturer, Department Of Applied Economics, Faculty Of
Commerce, University Of Lucknow, Lucknow, U.P. E.Mail:
[email protected]
Ph-9453033262
Dr. Manjari Awasthi
Guest Faculty, Institute Of Management Sciences

Mystery Shopping A Way To Improve Service


Quality And Enhance Customer Interface
Aneesh.A.S
Research Scholar,
Department Of Commerce
School Of Business Management And Legal
Studies
Kerala University
Thiruvananthapuram
Email: [email protected]
Mob: 09745316606
Consumer Attitude Towards After Sales Service

Probing Marketing Orientation Of State Tourism


Corporations -A Managers Perspective

Marketing Of Tourism Services In India

Use Of Computer Application In Management


For Indian Sugar Industry
Dr. J.R Bhor
Asso. Prof. , Dept. Of Commerce
P.V.P College Pravaranagar Tal-Rahata
Dist-Ahmednagar
Research Center
Pravara Institute Of Research And Education In
Natural And Social Sciences (Pirens)
University Of Pune.
Emerging Trends And Opportunities For Payment
Banks And E-Money Solutions To Primarily
Promote Inclusive Finance In India

An Empirical Study Of Development Of Indian


Banking Industry With The Adoption Of
E-Banking
(A Case Study Of State Bank Of India: Lucknow
Circle, Uttar Pradesh)
Ms. Saloni Bhasin
(Jrf) Research Scholar, Department Of Applied

University Of Lucknow, Lucknow, U.P. E.Mail:


[email protected]
Ph-8127908032
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Dr. Rajeev Prabhakar


Associate Professor, Dept. Of Commerce D.D.U. Gorakhpur
University Gorakhpur
Sandeep Kumar Gupta
Research Scholar, Dept. Of Commerce D.D.U. Gorakhpur
University Gorakhpur.
Email- [email protected] Contact - 9795372338
Dr. Sangeeta N.Pawar
Associate Professor And Research Guide In Commerce
Department Of Commerce, University Of Mumbai, Ranade
Bhavan, Vidyanagari, Kalina Campus, Santacruz (East)
Mumbai: 400098
Mobile- 9869350773
[email protected]
Mr. Siddappa
Research Scholar,
Department Of Commerce,
Tumkur University, Tumkur,
Karnataka.
E-Mail: [email protected].
Mobile No: +91 9916214106
Dr. Harish B. Badwaik
Smt. L.R.T. College Of Commerce,
Ratanlal Plot, Akola.Mobile No. 94225 39639
E Mail :[email protected]
Dr.Anjali Pandey
Asst. Professor,
D.A. .V.V. M. S. D. G. College, Indore
Email Id:[email protected]
Dr.Laxmikant Tripathi, Asst. Professor,
(Commerce) D. A.
V.V. M. S. D. G. College, Indore
Email Id: [email protected]
Dr. Sarsare S. M.,
Asst. Professor, Vasant College, Kaij, Dist. Beed.
Mr. Md. Aslam,
Research Scholar, S.C.M.S., S.R.T.M. University, Nanded.
Dr. S. J. Jadhav,
Associate Professor, Shri Datta Arts Commerce College, Hadgaon.
Arvind K. Raut
Asst. Prof & Head, Dept. Of Commerce
G. D. M. Arts, Shri. K. R. N. Commerce
& M. D. Sci. College, Jamner Dist. Jalgaon
E-Mail: [email protected]
Mob. No.: 9657261875
Dongre S.V

Kamble Balaji.G
Dr. Anjana Modi
Faculty Member
Department Financial Management
Shree Jain Post Graduate College,
Near Ram Ratan Kochar Circle,
Nokha Road, Gangashahar, Bikaner
Ph.: 0151-2232178, Mob.: 09414967711

Economics, University Of Lucknow,


Lucknow, U.P. E.Mail:
[email protected] Ph-8005032392
A Study Of Service Marketing In India

Service Marketing: A Study Of Indian Scenario

Current Scenario Of Telecom Industry In India


Dr. B.H. Devaraju
Director,
Sri Siddhartha Research Centre,
Sri Siddhartha First Grade College,
Tumkur, Karnataka.

A Study Of Potential Of Medical Tourism In


India

Challenges In Service Marketing And Future


Aspect

Challenges Of Service Sector: A Study Of Cyber


Cafes In Nanded City

A Study Of Internet Banking Process And


Practice Of State Bank Of India

A Study On Challenges In Services Marketing

"Service Marketing: Challenges Ahead"


[A Case Study Of It Services]

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Email: [email protected]
Dr. Krishan Kumar Khatri
Faculty Member
Department Of Computer Science
Shree Jain Post Graduate College,
Near Ram Ratan Kochar Circle,
Nokha Road, Gangashahar, Bikaner
Ph.: 0151-2527851, Mob.: 09413143722
Email: [email protected]
Dr. A. Sajeevan Rao,
Professor (Marketing), Bharati Vidyapeeth University, New Delhi.
Dr. R K Sharma, Professor (Finance), Bharati Vidyapeeth
University, New Delhi.
Sonali R. Kshirsagar
Assistant Professor (Mba)
Department Of Management Science
Dr. Babasaheb Ambedkar Marathwada University

Measuring Service Quality In Indian Cellular


Industry-A Model Of Perceived Quality,
Satisfaction And Loyalty

Improving Human Resource: Future Prospects Of


Customer Relationship Management For Growth
Of Banking Sector

Service Marketing: Challenges Ahead


Services And Intangibles Go Hand In Hand

Marketing Of Services Problems And


Challenges Ahead

Aurangabad, Maharashtra (India)-(0240)2403377,


9665336689

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[email protected]
Dr.P.B.Ashturkar
Associate Professor & Head-Business Law
Department Of Commerce
K.R.M.Mahila Mahavidyalaya, Nanded, M.S., India
[email protected],
[email protected]
Dr. P.K.Yadav
Professor
Department Of Business Administration
Mjp Rohilkhand University, Bareilly (U.P)
IndiaTel: +91581-2525339, Mobile : +919412293114 E-Mail:
[email protected]
Dr. P.B.Singh
Associate Professor
Department Of Business Administration
Mjp Rohilkhand University, Bareilly (U.P)
India
Tel: +91581-2423594, Mobile :+919458612146
E-Mail: [email protected]

Bharat Chandra Malik


Ph.D Scholar,
Dept. Of Business Administration, Utkal University
[email protected]
Mobile No-9437902908
Prof. Murlidhar A. Lokhande,
Department Of Commerce, Dr. Babasaheb Ambedkar Marathwada
University, Aurangabad
C.N.Chobe, Research Scholar, Department Of Commerce, Dr.
Babasaheb Ambedkar Marathwada University, Aurangabad
Ms. Kalpana M. Gholap
Jets Zulal Bhilajirao Patil College,
Dept. Of Commerce And Management
Email: [email protected] Mob. No. 9765535541
Dr. B.H. Devaraju
Associate Professor And Director
Sri Siddhartha Research Centre Tumkur

Ms. Anshikha Saxena


Lecturer
Department Of Adult Continuing And
ExtensionEducation
Mjp Rohilkhand University, Bareilly (U.P)
India
Mobile :+918533090236
E-Mail: [email protected]

Analysis Of Service Quality Dimensions In


Commercial Banks

An Empirical Study Of Awareness And


Perceptions Of Rural Investors

Role Of Service Marketing In Service Sector Of


India

A Study On E-Marketing Challenges And


Opportunities

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E-Mail--- [email protected]
M-9448412777
Renuka Radhya
Research Scholar
Sri Siddhartha Research Centre Tumkur
[email protected]
M- 9916855126
Nilmani Tripathi
Assistant Professor
Department Of Commerce,
School Of Management And Commerce,
Guru Ghasidas Vishwavidyalaya (Ggv) [A Central University]
Koni, Bilaspur
Chhattisgarh - 495 009
India
University Website: Www.Ggu.Ac.In
E-Mail: [email protected] University Website:
Http://Www.Amity.Edu E-Mail: [email protected]
Dr. Ashutosh Mohan,
Assistant Professor (Mktg. & Scm), Faculty Of Management
Studies (Fms), Banaras
Hindu University (Bhu), Varanasi 221005 (India); E-Mail:
[email protected]
Dr. Alpana Mohan,
Associate Professor, V.M.L.G. Post Graduate College, Ghaziabad
(India); EMail:
[email protected]
Dr. Rajesh Timane,
Assistant Professor, Department Of Management, Dhanwate
National College, Nagpur ([email protected], +91
98609 31040)
Dr. H.C. Purohit
Dean,
Faculty Of Management Studies
Department Of Business Economics
Vbs Purvanchal University, Jaunpur (Up) India
222001
e-mail: [email protected]
[email protected]
Dr B D Kompalwar, Dr Datta S Yadav, Mr Sachin P Pawar.
Peoples College Nanded,
Iyer seethalakshmi balakrishnan
(Asst. Prof. Accounts Department, Vpms K.G. Joshi
College Of Arts And N.G. Bedekar College / Mumbai
University, India)

New Product Development And Its Impact On


Profitability A Case Study Of Bajaj Auto

A Study Of Unorganized Retailers Supply Chain


Management (Scm)
Practices In Emerging Indian Retail Sector
Dr. Ishi Mohan,
Assistant Professor, Faculty Of Commerce (Foc),
Banaras Hindu University (Bhu), Varanasi
221005 (India); EMail :
[email protected].

A Study Of Challenges And Trends In


Educational Services In India
Dr. Vasant Ukinkar, Associate Professor,
Department Of Commerce, Dhanwate National
College, Nagpur (+91 94231 00101)
Consumer Perception, Satisfaction And Future
Intention Of Service Quality: A Study Of OnLine Retailing

Digital India: A New Dimension In E-Marketing

A Study Of Customers Preference With


Reference To Store And Online Shopping In
Kalyan City

Understanding Financial Innovations For


Efficient Services Marketing

Dr. Kishori jagdish bhagat


(Vice Principal, Pragati College Of Arts And Commerce,
Dombivli East)

274

Prof. Suhbhro Mihael Gomes,


Professor Under Colombo Plan, Gaeddu College Of Business
Studies, Royal University Of Bhutan, Gedu, Chukha, Bhutan
(Under Ministry Of External Affairs, Government Of India
Deputation)
Aditya Banerjee,
Sr. Lecturer, Gaeddu College Of Business Studies, Royal
University Of Bhutan, Gedu, Chukha, Bhutan

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Sandhya.S
Research Scholar
Kerala University Library Research Centre
Thiruvananthapuram Mob.No.9539792614
Siji.O.K
Research Scholar
Department Of Commerce
Schools Of Business Management &
Legal Studies. University Of Kerala
Thiruvananthapuram
Mob.No.9633591818
Email Id: [email protected]
[email protected]
Dr. Pallavi & Dr. Priyanka
Assistant Professor In Commerce, Rajiv Gandhi South Campus,
Banaras Hindu University, Barkachha, Mirzapur.
Email: [email protected]
Dr. Ashish J. Dave,
(Associate Professor of Statistics\Commerce)
Smt. C.C Mahila Arts & Sheth C.N Commerce College,
Visnagar 384315 (Gujarat)
Ph. O: (02765) 223484, R: 09375078001, M: 09328078001.
E-Mail: [email protected]

278

Contributions Of Corporate Social Responsibility


To The Agriculture And Rural Development In
India

Rural Marketing Strategies Of Telecom


Companies
Shree Hari Niwas, Plot No. 54, Mahamanapuri
Colony, Varanasi 221005
[email protected]
Challenges Faced By Service Marketing Units: A
Comparative Study Of Selected Public And
Private Financial Units With Reference To North
Gujarat Region
Prof. (Dr.) R. L. Godara, (Vice Chancellor)
Hemchandracharya North Gujarat University,
Patan. (Gujarat)
Ph. O: (02766) 230456, R: 230133, M:
09558095921
E-Mail: [email protected] .

Importance And The 7 Ps Of Services Marketing

Another E In E-Commerce

Dr. Jitendra Ahirrao,

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Associate Professor, Department Of Commerce,Smt. Dankunwar


Mahila Mahavidyalaya, Jalna-431203. (Maharashtra)
Shubhro Michael Gomes
Professor Under Colombo Plan, Royal University Of Bhutan,
Gaeddu College Of Business Studies, Gedu, Chukha, Bhutan [On
Deputation Of Ministry Of External Affairs, Government Of
India]
Swati Goswami
Research Scholar
University Of Allahabad
Vinay Kumar Yadav1 And Prof. Sanjay Medhavi2
Doctoral Student1 And
(Associate Professor & Head) 2
Department Of Business Administration, University of Lucknow
[email protected]
Contact No-+918009967759

Prashant Madhukar Shinde


Assistant Professor
Anna Leela College Of Commerce And Economics, Kurla,
Mumbai
Contact No. : 9561415515
Email Id: [email protected]
Dr. (Mrs.) Kishori Jagdish Bhagat
Vice Principal
Pragati College Of Arts & Commerce

Abhik Kumar Mukherjee


Assistant Professor, Department Of Business
Management, University Of Burdwan, Burdwan
E-Retailing Opportunities And Challenges

Impact Of Social Media On Entry Mode


Strategies Of Indian Small Service Enterprises.

A Study On Effectiveness Of Sales Promotion


Measures On Youth By Online Retail Shops With
Reference To Mumbai City

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Contact: 9819340105
Email Id: [email protected]
Dr. Rahul S. Kharabe
Assistant Professor
Department Of Business Management,Rashtrasant Tukadoji
Maharaj Nagpur University,Nagpur
Asst. Prof. Samadhan K. Khamkar
Department Of Marketing,
Navinchandra Mehta Institute Of Technology & Development,
Dadar, Mumbai, India, Email: [email protected],
09324671438
Dr. Keshav. Y. Shinde
Principal, S.G.M. College Of Commerce And Economics, Charni
Road, Mumbai, India
Dr. Ajay Mishra,
Professor, Institute For Excellence In Higher Education, Bhopal.
Email [email protected]
Mob : 9754195975
Dr. N.R. Das,
Professor, Institute For Excellence In Higher Education, Bhopal.
Email - [email protected]
Mob : 9425680673
Mobile 8989162119,Email : [email protected]
Dr.Rajanikant verma,

A Role Of Online Shopping Marketing Services


To Attract Customers: An Opportunity And
Challenges To Customers Of Nagpur City

Influence Of Service Prouct Levels On Consumer


Behaviour An Emperical Study On Healthcare
Industry

Information Technology Services :


Performance And Prospects

Mr. Shashwat Mishra, Student Management


(Honours)
Institute For Excellence In Higher Education

Indian Economy And Dependency On Global


Energy Source

Associate Professor, Commerce Department, Zakir Husain Delhi


College (Eve.), University Of Delhi., Delhi, India. Mobile:
09810836628, E - Mail: [email protected]
Mr. Kaushalendra Pal Singh,
Assistant Professor, Commerce Department, Zakir Husain Delhi
College (Eve.), University Of Delhi., Delhi, India.
Mobile:08586849392
E-Mail: [email protected]
287

B
Dr. Udayan Samajpati
Assistant Professor
Vasanta College For Women
Rajghat, Varanasi-221001
[email protected]
Contact: 09935130917

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289

Dr. Priyanka Varanasi


Dr. Pallavi
Assistant Professor, Rajiv Gandhi South Campus, Banaras Hindu
University, Barkachha, Mirzapur
Dr. Rakesh Kumar
Assistant Professor In Commerce
Shaheed Bhagat Singh College
University Of Delhi- India
Email Id: [email protected]
Anil
Kumar
Assistant Professor In Commerce
Guru Nanak Dev Khalsa College
University Of Delhi- India
Email Id: [email protected]

Services Marketing: A Synopsis

Dr. Shashi Yadav


Assistant Professor
Faculty Of Commerce
Banaras Hindu University, Varanasi
[email protected]
Contact: 08853754775

Service Sector Of India: Emerging Dimensions

Service Sector Of India And The Future Of


Indian Retail Industry

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Dr.Anthony Rodrigues
Associate Professor
Department Of Commerce
Fr.Agnel College Of Arts & Commerce
Pilar-Goa-403203 ( M-09326109072)
E-Mail:[email protected]
And Anson L Albuquerque
Research Scholar
Monica Daniel Penkar
Research Scholar
Kpb Hinduja College Of Commerce, Mumbai
&Assistant Professor
St. Gonsalo Garcia College Vasai (West), Thane- 401 201 Mobile:
9892876682
[email protected]
Shreyanshu Singh , Ankita
* Research Scholar (Jrf), Department Of Applied Economics,
Lucknow University, Lucknow-226007
Email Id- [email protected]
Dr. Bhavesh A. Lakhani
Asst. Prof. In commerce
Shri K.K.S.Government Commerce College
Maninagar (e) ahmedabad-8
[email protected]
Anil Pande
Assistant Professor
Jamnalal Bajaj Institute of Management Studies, University of
Mumbai
56, D. N. House, H.T. Parekh Marg,
BackBay Reclamation, Curchgate, Mumbai
[email protected]
cell No- 9323998181/ 9561414231
Dr. Dawkar K. D.
Shri Bankatswami College, Beed.
[email protected]
Mobile No. 8275497886
Dr.Ramesh.B.Agadi
Professor of Management
Chairman Post Graduate Studies & Research in management,
Gulbarga University email [email protected]
Mb - (o) 08472-263283, (M) 09342331314
Ritesh Gupta
Consultant & HoD
School of Business Management
Footwear Design & Development Institute, Rohtak, India
[email protected]

A Study Of The Perception Of College Students


With Reference To The Use Of E Banking
Technologies In Banks

Bridging Gaps For A Better


Tomorrow: A Case Study Of
Indian Automobile Service
Sector

CSR Practices: Need Of The Hour

A SERVICE MARKETING A
CHALLENGING PATH

HEALTHCARE SERVICES MARKETING: PR


ISSUES
B.P. Kamble
Assistant Professor
Elphiston College of Arts, Commerce and
Science,
KalaGhoda, Churchgate, Mumbai.

Performance Counseling A Study Relating to


Employees of Selected Organizations

ANALYTICAL STUDY OF FOREIGN

30/11/14

INVESTMENTS IN RETAIL SECTOR-AN FII


PERSPECTIVE

Dr. Sunil Kumar Gupta


Professor, School of Management Studies & Commerce,
Indira Gandhi National Open University, New Delhi
[email protected]
Dr. Smt. Patil G. Y.

Rural development and agro based schemes

30/11/14

299

Dr.Mrs. Harjoth Kaur,


Y.Satyanarayana

offered by Z. P.
SERVICE EXCELLENCE: A STUDY WITH
REFERENCE TO BANKS IN KARIMNAGAR

30/11/14

300

Dr.M.Nagaraja,
Vice Principal
S.D.Signodia College of Arts & Commerce and P.G.Centre,
Charkaman, Hyd-2
Email:[email protected], Mob:9246599673
Dr.D.M.Khandare, Prof & Head

2/12/14

298

SERVICES MARKETING WITH DUE


EMPHASIS ON SPIRITUAL BRANDING -----CHALLENGES AHEAD"

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Dept.of Business Management , School of Commerce &


Management
Sciences, Swami Ramanand Teerth Marathwada University,
Nanded
Email: [email protected] Mob: 9423441871
Dr. Amrit Pal Singh
Ms. C.P. Bohra
Saptadweepa Shan
Research Scholar,Department of Commerce,
Gauhati
University, Guwahati, Assam
[email protected]
Dr Aparajeeta Borkakoty
Professor, Department of Commerce,
Gauhati University,
Guwahati, Assam
[email protected]
Dr. ANJANA MODI
Faculty Member, Department Financial Management
Shree Jain Post Graduate College, Near Ram Ratan Kochar
Circle, Nokha Road, Gangashahar, Bikaner
Dr. Krishan Kumar Khatri
Faculty Member, Department of Computer Science
Shree Jain Post Graduate College, Near Ram Ratan Kochar
Circle, Nokha Road, Gangashahar, Bikaner

Promotional measures adopted by small business


with special reference to Guwahati city

02/12/2014

C
A

SERVICE MARKETING: CHALLENGES


AHEAD"
[A Case Study of IT Services]

08/12/14

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