LahoreUniversityofManagementSciences

ORSC201OrganizationalBehavior
FallSemester2015

Instructor
RoomNo.
OfficeHours
Email
Telephone
Secretary/TA
TAOfficeHours
CourseURL(ifany)

MuhammadOsamaNasimMirza
RoomNo.421,SDSBBuilding.
TBA
[email protected]
Ext:8469
Mr.HassanHaider
TBA
Suraj.lums.edu.pk

COURSEBASICS
CreditHours
Lecture(s)
Recitation/Lab(perweek)
Tutorial(perweek)

3
NbrofLec(s)PerWeek
NbrofLec(s)PerWeek
NbrofLec(s)PerWeek

Duration
Duration
Duration

75Minutes

COURSEDISTRIBUTION
Core
Elective
OpenforStudentCategory
CloseforStudentCategory

Yes

COURSEDESCRIPTION

Organizational Behavior is a field of study that investigates the impact that individuals, groups, and structure have on behavior
withinorganizations,forthepurposeofapplyingsuchknowledgetowardsimprovinganorganizationseffectiveness.Thiscourse
focuses on such topics as leadership skills, personality, interpersonal communication, motivation, team building, organizational
changeandculture.

COURSEPREREQUISITE(S)

NIL

COURSELEARNINGOBJECTIVES

Thecourseisdesignedtodevelopknowledgeandskillsinthefieldoforganizationalbehavior.Itwillprovidethe
understandingofhowandwhyindividualsbehaveinspecificpatternsinorganizationalcontext.

LahoreUniversityofManagementSciences
LEARNINGOUTCOMES

Aftertakingthiscourseyouwill:
Learnsomeofthemostimportantorganizationaltheories
Understandthedriversofhumanbehaviorinorganizationalcontext.
Understandvariousorganizationalchangeinitiatives.

UNDERGRADUATEPROGRAMLEARNINGGOALS&OBJECTIVES

GeneralLearningGoals&Objectives
Goal1EffectiveWrittenandOralCommunication
Objective:Studentswilldemonstrateeffectivewritingandoralcommunicationskills
Goal2EthicalUnderstandingandReasoning
Objective:Studentswilldemonstratethattheyareabletoidentifyandaddressethicalissuesinan
organizationalcontext.
Goal3AnalyticalThinkingandProblemSolvingSkills
Objective:Studentswilldemonstratethattheyareabletoidentifykeyproblemsandgenerateviable
solutions.
Goal4ApplicationofInformationTechnology
Objective:Studentswilldemonstratethattheyareabletousecurrenttechnologiesinbusinessand
managementcontext.
Goal5TeamworkinDiverseandMulticulturalEnvironments
Objective:Studentswilldemonstratethattheyareabletoworkeffectivelyindiverseenvironments.
Goal6UnderstandingOrganizationalEcosystems
Objective:StudentswilldemonstratethattheyhaveanunderstandingofEconomic,Political,Regulatory,
Legal,Technological,andSocialenvironmentoforganizations.
MajorSpecificLearningGoals&Objectives
Goal7(a)ProgramSpecificKnowledgeandUnderstanding
Objective:Studentswilldemonstrateknowledgeofkeybusinessdisciplinesandhowtheyinteract
includingapplicationtorealworldsituations(Includingsubjectknowledge).
Goal7(b)Understandingthesciencebehindthedecisionmakingprocess(forMGSMajors)
Objective:Studentswilldemonstrateabilitytoanalyzeabusinessproblem,designandapplyappropriate
decisionsupporttools,interpretresultsandmakemeaningfulrecommendationstosupportthedecision
maker

Howthecourselearning objectives specifically relatetoprogram learning goalsandobjectives.

PROGRAMLEARNINGGOALSAND
OBJECTIVES

COURSELEARNINGOBJECTIVES

COURSEASSESSMENTITEM

Goal1EffectiveWrittenandOral
Communication

Althoughnotacorelearningobjectiveofthis
course,writtenandoralcommunicationwill
befrequentlyusedandtested.

Written:Project,Quizzes,&Exam.
Oral:CP,&Presentations.

MajorGoal:CLO#3(Preparestudentsfor
takingdecisionstosolvehumanrelated
problems)

CPandProject

Goal2EthicalUnderstandingand
Reasoning
Goal3AnalyticalThinkingand
ProblemSolvingSkills
Goal4ApplicationofInformation
Technology

FairandEthicaltreatmentand
gradingofstudents.

Preparinganddeliveringproject
andpresentation.

LahoreUniversityofManagementSciences
Goal5TeamworkinDiverseand
MulticulturalEnvironments
Goal6UnderstandingOrganizational
Ecosystems

Goal7(a)DisciplineSpecific
KnowledgeandUnderstanding

Goal7(b)Understandingthescience
behindthedecisionmakingprocess

Althoughnotacorelearningobjectiveofthis
course,studentswillworkindiverseteamsto
completegroupproject&presentation.
MajorGoal:CLO#2(Familiarizestudents
withthefactorsatpersonal,groupand
organizationallevelthataffecthuman

MajorGoal:CLO#1(Exposestudentswith
thetheoreticalunderpinningsofthefieldof
organizationalbehavior).
CLO#2(Familiarizestudentswiththe
factorsatpersonal,groupandorganizational
levelthataffecthumanbehaviorin
organizationalsettings)
MajorGoal:CLO#3(Preparestudentsfor
takingdecisionstosolvehumanrelated
problems.

GroupProject&Group
Presentation
AllInstruments

AllInstruments

AllInstruments

GRADINGBREAKUPANDPOLICY

Project:20%
Quiz(s):15%N1policyappliesforgrading
ClassParticipation:10%
Attendance:05%Maximum3absences(includingpetitions)allowed.From4thabsence,therewillbe1%negative
gradinginplace.
MidtermExamination:25%
FinalExamination:25%

EXAMINATIONDETAIL
Midterm
Exam

FinalExam

Yes/No:Yes
CombineSeparate:Separate
Duration:90minutes
ExamSpecifications:TBA
Yes/No:Yes
CombineSeparate:Separate
Duration:90minutes
ExamSpecifications:TBA

COURSEOVERVIEW
Lecture

Topics

Recommended Objectives/
Readings
Application

Introtothecourse

Introtocourseoutline.

WhatisOrganizationalBehavior?

Chapter1

GettingstudentsfamiliarwithOB.

AttitudesandJobSatisfaction

Chapter3

EmotionsandMoods

Chapter4

Explainingwhytheseattitudesareimportant.
Briefingstudentsabouttheresearchonthesetopics.
Explainingwhyemotionsareimportantinorganizational
context.Introductionofemotionstaxonomy.

LahoreUniversityofManagementSciences
5

14

WhatMakesa IntroductiontotheconceptofEQ,itsdimensionsand
Leader(Goleman) itsimportanceinmanagingpeople
PersonalityandValues
Chapter5
Explainingtheroleofpersonalityasapredictorofhuman
behavior.
PersonalityandValuesCaseorExercise Case/Exercise Explainingtheroleofpersonalityasapredictorofhuman
behavior.
PerceptionandIndividualDecision
Chapter6
Explaininghowindividualsinterpretandprocess
making
informationanduseitfordecisionmaking.
MotivationConcepts
Chapter7
Explainingwhymotivationisimportantinorganizational
contact.
MotivationApplication
Chapter8
Explaininghowmotivationtheoriescanbeappliedinthe
organizations.
MotivationApplication
Case/Exercise Explaininghowmotivationtheoriescanbeappliedinthe
organizations.
FoundationsofGroupBehavior
Chapter9
Explainingwhyindividualsexhibitspecificbehaviorwhen
inteams/groups.
UnderstandingWorkTeams
Chapter10
Explainingthestagesinteamformationandtheir
performancepatterns.
MIDTERMEXAM

15

BriefProjectPresentation

6
7
8
9
10
11
12
13

EmotionalIntelligence

Allgroupswillprepareandgivea5minutepresentation
ontheirgroupprojects
Explainingtheimportanceofleadershipinorganizational
context.
IntroductionofLeadershiptheories.
Case/Exercise Explainingtheimportanceofleadershipinorganizational
context.
IntroductionofLeadershiptheories.
Chapter13
Introductiontotheconceptsofpowerandpoliticsin
organizationalcontext.
Introductiontovarioussourcesofpower.
Chapter2
Issuesinthemanagementofadiverseworkforce.
Understandingthedynamicsofadiverseworkforce.
Chapter14
Introductionofvariousfactorsthatinitiate/ influence
conflicts
Chapter14
Introductiontothefactorsthataffectthenegotiation
processanditsoutcomes.
Chapter16
Explaininghoworganizationsacquireandretainspecific
cultures
Case/Exercise Explaininghoworganizationsacquireandretainspecific
cultures
Chapter17
Explainingwhyorganizationsneedchange.Introductionto
variousorganizationalchangeinitiatives.
Chapter17
Introducingtheimportantsourcesofstress,methodsto
dealwithstressandtheeffectsofstress.
Studentswillpresentgroupprojectfindings.

Chapter12

16

Leadership

17

Leadership

18

PowerandPolitics

19

DiversityinOrganizations

20

Conflict

21

Negotiation

22

OrganizationalCulture

23

OrganizationalCulture

24

OrganizationalChange

25

StressManagement

26

ProjectPresentations

27

ProjectPresentations

Studentswillpresentgroupprojectfindings.

28

ProjectPresentations

Studentswillpresentgroupprojectfindings.

LahoreUniversityofManagementSciences
USEFULINFORMATIONABOUTTHEMETHODOFINSTRUCTION,GRADINGINSTRUMENTSANDSOMEUSEFULHINTS.
Presentation/Project:
Tobediscussedintheclass.Adetailedguidelineforgroupprojectwillbesharedthroughemail.
Methodofinstructions:
Classwillconsistoflectures,discussions,videos,casesandactivitiestoenrichlearning.
As class discussions play a significant role in learning and understanding of the subject, it is your responsibility to adjust your
personalschedulesandensureyouractivepresenceinalltheclasssessions.Itisessentialthatyou:

1. Preparefortheclasses.Pleasereadtheassignedreading(s)beforeeachclass.
2. Attendallclasses.
3. Activelycontributetoclassdiscussionsandactivities.
4. Thoroughlyandthoughtfullycompleteassignments.
Inadditiontoreadingeachchapterbeforeitiscoveredinclass,toenhanceyourlearningyoushoulddothefollowing:
1. After reading the chapter opening (a one to two page incident at the beginning of each chapter), think about what
occurredandwhy.Whenyouarefinishedreadingthechapter,youshouldbeabletoexplainwhathappened,usingthe
conceptsinthechapter.
2. Complete, and when possible, score, the experiential exercise at the end of each chapter. Think through how this
informationcanbehelpfultoyouonapersonalandprofessionallevel.
Groupassignments/project
Tobediscussedanddecidedintheclass
Classparticipation
ClassContributionisandcanbe:
Makingobservationsthatintegrateconceptsanddiscussions,Citingrelevantpersonalexamples,
Beinganactiveparticipantingroupdiscussions,
Workingwithotherstocometoacommonunderstandingofthetopics.
Byextension,contributionisnotcontinuouslydominatingtheclassandgroupdiscussions.Italsomeanslisteningtowhatothers
say they have a right to contribute (and you may learn something!). Contribution is not coming to class unprepared and
illequippedtointelligentlydiscussthetopicoftheday.ContributionisnotrepeatingthepointsothersjustmadetogettheCP
credit.
WorkinginTeams
Studentsfrequentlycomplainabouthavingtoworkongroupassignments.Theprimaryreasonsforthesecomplaintsare(a)often
somememberswill"dragtheirfeet"andforceotherstopickuptheslack,and(b)interpersonalconflictsariseinthegroupcontext.
Althoughthereiscertainlysomemerittothesecomplaints,weinsistonincorporatingthegroupprojectsasasignificantelementin
thecoursebecauseoftwomajorconsiderations.

First,thiscourseisabouthumanbehaviorinorganizationalsettings.Learningabouttheconceptsinthiscourse(asistrueofthe
conceptsinmostanycourse)isfacilitatedbypermittingdirectexperiencewiththem.Thus,byformingminiorganizationsineach
classmeeting,youaregivenagreaterchancetodirectlyexperiencesomeofthethingsyouaretryingtolearnabout.Second,the
vastmajorityofyouwillfindyourselfifyouhaven'talreadydonesoworkingingroupsatsometimeoranother(infact,many
ofyouwillspendthemajorityofyourworkinglivesasmembersofagroup).Thereisnochancewhatsoeverthatyouwillavoid
slackinggroupmembersandinterpersonalconflictaftercollege.Whynotfacethemusicandstartnowtolearnhowtocopewith
thesefrustratingelementsofgroupwork?
Plagiarism
Universitysethicscodeapplies.
Helpfulhints
Asaleaderinanorganization,youaregoingtohavetobeclearandpreciseinbothyouroralandwrittencommunications.People
withwhomyoucommunicatewillcontinuallybesufferingfrominformationoverload.Therefore,youwillhavetoorganizeyour
thoughtsclearlyandmakeyourpointslogical,briefandwithsupportingrationale.Thisleadstothefollowingsuggestions:
1. Organizeyourpresentationwell.Whatisthemainpoint?Howwillyousupportit?
2. Linkyourideastoclassconcepts.Integratewithotherreadings,speakers,etc.
3. Showyourownindependentthinking.Focusonnewunderstandings.
Presentyourideascleanly,clearly,andlogically.Styleisimportant.

LahoreUniversityofManagementSciences
TEXTBOOK(S)/SUPPLEMENTARYREADINGS
StephenP.Robbins,TimothyJudge&NeharikaVohra,OrganizationalBehavior,15thedition(PearsonEducation2013)

Thecoursewillalsocompriseofreadingsandarticlesfromothersources,suchasbusinessmagazines,nationaldailies/journals,
classicsinOBandmanagement,popularmedia,bestsellersetc.Thesewillbeannouncedinclassandmaterialwillbemade
availableeitherelectronically(viaLMS)orthroughLUMSphotocopier.