Simon is seeking a customer-focused role where he can interact with customers daily and provide excellent customer service and support. He has strong communication skills from call center experience and is articulate, detail-oriented, and a team player. Simon has a bachelor's degree in electrical engineering and has developed skills in customer service, telemarketing, problem-solving, and time management. He is proficient in Microsoft Office and enjoys amateur acting and debate.
Simon is seeking a customer-focused role where he can interact with customers daily and provide excellent customer service and support. He has strong communication skills from call center experience and is articulate, detail-oriented, and a team player. Simon has a bachelor's degree in electrical engineering and has developed skills in customer service, telemarketing, problem-solving, and time management. He is proficient in Microsoft Office and enjoys amateur acting and debate.
Simon is seeking a customer-focused role where he can interact with customers daily and provide excellent customer service and support. He has strong communication skills from call center experience and is articulate, detail-oriented, and a team player. Simon has a bachelor's degree in electrical engineering and has developed skills in customer service, telemarketing, problem-solving, and time management. He is proficient in Microsoft Office and enjoys amateur acting and debate.
Simon is seeking a customer-focused role where he can interact with customers daily and provide excellent customer service and support. He has strong communication skills from call center experience and is articulate, detail-oriented, and a team player. Simon has a bachelor's degree in electrical engineering and has developed skills in customer service, telemarketing, problem-solving, and time management. He is proficient in Microsoft Office and enjoys amateur acting and debate.
CAREER OBJECTIVE A committed and well-motivated young person who aspires to hold a position where he will be able to interact with customers on a daily basis. Highly articulate & having a clear friendly voice, Simon is more than able to offer concise & polite assistance in a phone conversation. He is currently looking for an exciting opportunity in a customer focused environment, where he will be able to deliver a high quality service & support his employers vision.
Customer service Reception duties Telemarketing Cold calling Resolving problems
PERSONAL SKILLS Articulate Prioritising work IT literate Discrete Team player
Time management
Flexible Detail focused
PERSONAL DETAILS Simon Hunt Dayjob Ltd 120 Vyse Street Birmingham B18 6NF England, UK T: 0044 121 638 0026 M: 0044 121 638 0026 E: [email protected]
ACADEMIC QUALIFICATIONS K.I.I.T COLLEGE OF ENGINEERING
2008 - 2012
B.TECH in electrical and electronics engineering
68%
KENDRIYA VIDYALAYA ANDREWS GANJ
SCHOOL
2005 - 2007
CALL CENTER SKILLS AQUIRED WHILST STUDYING
Dealing with calls in a highly professional manner.
How to act as the first point of telephone contact for a customer. Handling complaints in a diplomatic way. Accurately updating customer records with information. Responding to customers who have special communication needs, such as language difficulties or disabilities. Answering any queries quickly and efficiently. Quickly understanding a callers point of view and to empathise with them. Able to respond and adapt to the needs of all customers. Fully aware of all laws & regulations regarding data protection. Quickly processing information.
KEY COMPETENCIES
Excellent verbal and written communication skills.
Ability to work with minimum supervision in a busy environment. Able to do repetitive tasks accurately over long periods of time. Working knowledge of MS Office software and spreadsheets.
HOBBIES & INTERESTS
An amateur actor, and have not only helped to organize school plays but also played parts in them. A member of a local debating society, where is gets to speak in front of audiences and has to hold in depth conversations for long periods of time.
