Financing and Budgeting (2) Cho FB
Financing and Budgeting (2) Cho FB
Financing and Budgeting (2) Cho FB
Jason Notts
Chief Credit Card Officer
National Banking Visa
1-899-433-4444
Dear Mr. Notts
Thank you for your kindness for at least considering to raise my credit card limit, although unfortunately you
were not able to accept my request. Yes, I do admit that my credit card payments have not been consistent and
are sometimes late. But I really need the expansion of my credit card limit, therefore I do wish that you will
consider my case again on the 1st of January. And I hope that by then my credit rating will be better so that you
will accept my request.
Sincerely,
Bill
196. From which of the bank departments wasthis letter sent?
(A)
Withdraw & Deposit.
(B)
Savings & Loan.
(C)
New Accounts.
(D)
Credit.
197. What is the purpose of the letter?
(A)
His credit card no longer exists.
(B)
His application for a new credit card has been approved.
(C)
His credit card balance is too high and it needs to be cleared.
(D)
His wish to raise his credit line has been declined.
198. What should Mr. Paycheck do in order toget answers for any questions he has?
(A)
Send a letter to Mr. Notts.
(B)
Call his personal credit card officer.
(C)
Fax to the Customer Service employee.
(D)
Leave a message on the Bank's website.
199. What is the main reason the bankdeclined Mr. Paychecks request?
(A)
He carries a large balance in his checking account.
(B)
He has not been a customer of the bank for a long time.
(C)
He has taken too many loans from the bank.
(D)
He has been late many times in paying his credit payment.
200. What will Mr. Paycheck probably donext?
(A)
He will try to get rid of all the balances on his credit card.
(B)
He will pay for his credit card debts regularly.
(C)
He will try to make a new account in a different bank.
(D)
He will pay for all of his loan interests consistently and not late.
Questions 166-168 refer to the following letter.
STRONG CONCRETE
475 Quarry Road
Bloomington, IN 47408
June 12, 2006
Mr. Danny Turase
Front Range Construction
402 Woodward Avenue
Heines, LA 40302
According to the passage, what do some Gulf Arab states plan to do?
Increase oil production.
Expand aluminum manufacture.
Enlarge stockpiles of raw materials.
Control the worlds supply of natural gas.
What percentage of the world supply do the nations plan to provide?
980,000 tons.
8%.
15%.
(D)
$6 billion dollars worth aluminum.
163. What do the GOIC say that the future ofthe industry hinges on?
(A)
Access to cheap aluminum supplies.
(B)
Continuation of current market trends.
(C)
Cooperation among the GCC member states, t
(D)
Relaxation of current environmental restrictions.
Questions 155-157 refer to the following e-mail.
To: [email protected]
Subject: Internet bill problem (8791OW)
I have just received a bill in the mail stating that 1 owe $23.00 for my wireless connection, and $14.00 for my
cable modem connection. Last month, during the first week of July, I have phoned the customer service line to
let them know I was going to switch my cable modem connection for a wireless connection. I have explained
how the cable modem connection disconnects without warning during bad weather, most likely because the
signal cant reach the modem during a bad storm. I have contacted your offices at Sysmax about the problem,
and ended up switching to your wireless connection.
The kind lady that helped me on the other line at your customer sendees apologized for the problem and said
she would not bill me for the cable modem for last month. It turns out I got charged with the cable modem bill
and the wireless connection bill. I would appreciate if you, at Sysmax, can send me a new bill without the
charges for the cable modem connection, and I will happily keep using your company1 s services as long as this
matter is handled. By the way, I am currently happy with the speed of the wireless connection.
Sincerely,
Wang Chung Your happy customer
155. What is the purpose of Wang Chungs e-mail?
(A)
To request a new connection.
(B)
To tell the company about a bad storm.
(C)
To let the company know about a mistake in a bill.
(D)
To cancel tire cable modem connection.
156. What kind of company is Wang Chung writing to?
(A)
A weather forecast company.
(B)
A cable TV company.
(C)
An electricity company.
(D)
An internet connection company.
157. When did the company change Wang Chung's cable to a wireless?
(A)
August.
(B)
July.
(C)
June.
(D)
September.
Questions 181-185 refer to the following letters.
MULTI-STATE LONG DISTANCE
Cellular Rate Program
Dear Multi-State customer,
Multi-state is pleased to announce that we now have new cellular rate programs available in your area! The
program you are currently on is not being changed, but we wanted to share other options that are now available
to you.
Enclosed are copies of the various plans. If you are interested in any of them, please feel free to call me at 1800-8930, prompt 5.1 will be glad to assist you in any way I can.
Thank you.
Rodney Clocksmith
Customer Service Representative
Enclosure
product shipped for the month. The three-month rolling average of worldwide shipments fell 5% in November,
to $916.2 million.
162. How were orders of video cards in November in comparison to October?
(A)
They were 4% lower.
(B)
They were 4% higher.
(C)
They were 68% higher.
(D)
They were 68% lower.
163. For every $100 worth of orders shipped, what value of orders was received in November?
(A)
$71.
(B)
$29.
(C)
$100.
(D)
$171.
164. Who received $75.1 million in orders inNovember?
(A)
European semiconductor manufacturers.
(B)
Asian semiconductor manufacturers,
(C)
North American semiconductor manufacturers.
(D)
Worldwide semiconductor manufacturer industry.