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Finservices Data Governance

The document discusses a partnership between InfoCentric and a large Australian financial services company to develop a data governance solution. The financial company had over 100 systems but no single customer view. InfoCentric created an enterprise data warehouse, centralized information governance practice, and improved data quality. This allowed better understanding of customers and targeting of marketing, increasing revenue and saving time.

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188 views1 page

Finservices Data Governance

The document discusses a partnership between InfoCentric and a large Australian financial services company to develop a data governance solution. The financial company had over 100 systems but no single customer view. InfoCentric created an enterprise data warehouse, centralized information governance practice, and improved data quality. This allowed better understanding of customers and targeting of marketing, increasing revenue and saving time.

Uploaded by

xxcarxx
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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F I N A N C I A L

S E R V I C E S

Data Governance

The Challenge

Our Solution

The Benefits

We are partnering with one of the largest


Australian financial services companies
who has historically used business grown
around products rather than customers.
With over 100 core business systems,
therewas no single view of customer data
or business performance.

InfoCentric employed best practices and


thought leadership in the Information
Management domain, underpinned
by a team with trusted expertise and
capabilities in not only technology but
alsoData Management.

The team provided a cost effective Data


Quality and Information Governance
solution that resulted in greater
understanding of core customer base.
This allowed targeting marketing efforts
to be developed, increasing revenue and
savingtime.

The team was engaged to lead the


development of the Data Governance
Solution, which included:

The organisation has relied on isolated


information governance efforts, with
no one having a single view of all
information across the business. Analytical
environments across both business and
ITwere duplicated, resulting in excessive
maintenance and development costs.

Data Quality principles and controls

How will InfoCentric help enhance


your organization Insight today
andtomorrow?

Remediation of current Customer


DataMart outputs
Proof of Concept for Enterprise
Information Governance

An internal audit of 146 outputs from


the current Customer Data Mart revealed
that there was a high risk of poor Data
Quality and Availability. The following
improvements were identified:

InfoCentric provided end-to-end


capabilities, which involved the conceptual
design of the Strategic EDW and core
datamodels.

Creation of a single Enterprise


DataWarehouse
A new operational model for the
EDWwas established
Implementation of a centralised
Information Governance practice

Define

Plan

Policy
Management

Requirements
Analysis

Scheme
Design

Data Quality Monitoring


and Enforcement

Progress Modelling
and Design

Impact
Analysis

Data
Architecture

Data Access Auditing


and Reporting

Learning
Management

Repository and
Metadata Management

Data Quality
Specification

Information Life Cycle


Management

Build

Run

InfoCentric Data Governance and Information Management Components

Trusted Delivery Partner


Im delighted to have InfoCentric as a Trusted Core Delivery Partner,
supporting our Customer Insights and Analytic infrastructure,
whichdirectly underpins the banks Campaign Management and
Customer Communications for the Australian division. InfoCentric
continues to provide valuable thought leadership and future
innovations, and remains integral in the development of our
foundational Informational Management technologies and processes
Senior Manager, Information Strategy and Delivery,
Major Australian Bank

Engage with InfoCentric


Find out how InfoCentric can helpyou
get more insight into your organisations
information today.

The business tells me that if we switched off the flow of information


provided by your team, it would be like switching off their oxygen
General Manager, Analytics

Ground Floor East, 101 Collins Street


Melbourne VIC 3000
T. +613 9650 1000
E. [email protected]
infocentric.com.au

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