Nvg510manual PDF
Nvg510manual PDF
Nvg510manual PDF
Administrators Handbook
Copyright
2011 Motorola Mobility, Inc. All rights reserved. MOTOROLA, and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. All
other product or service names are the property of their respective owners. No part of this publication may be reproduced in any form or by any means or used to make
any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola Mobility, Inc. Motorola reserves the right to revise this
publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.
2010 Motorola Mobility, Inc. All rights reserved. MOTOROLA, and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. All
other product or service names are the property of their respective owners. No part of this publication may be reproduced in any form or by any means or used to make
any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola Mobility, Inc. Motorola reserves the right to revise this
publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.
EXCEPT AS INDICATED IN THE APPLICABLE SYSTEM PURCHASE AGREEMENT, THE SYSTEM, DOCUMENTATION AND SERVICES ARE PROVIDED AS IS, AS AVAILABLE, WITHOUT WARRANTY OF ANY KIND. MOTOROLA MOBILITY, INC. DOES NOT WARRANT THAT THE SYSTEM WILL MEET CUSTOMER'S REQUIREMENTS, OR THAT
THEIR OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY ERRORS CAN OR WILL BE FIXED. MOTOROLA MOBILITY, INC. HEREBY DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, WITH RESPECT TO THE SYSTEM AND SERVICES INCLUDING, WITHOUT LIMITATION, ALL IMPLIED
WARRANTIES OF TITLE, NON-INFRINGEMENT, INTEGRATION, MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE AND ALL WARRANTIES ARISING
FROM ANY COURSE OF DEALING OR PERFORMANCE OR USAGE OF TRADE.
EXCEPT AS INDICATED IN THE APPLICABLE SYSTEM PURCHASE AGREEMENT, MOTOROLA MOBILITY, INC. SHALL NOT BE LIABLE CONCERNING THE SYSTEM OR
SUBJECT MATTER OF THIS DOCUMENTATION, REGARDLESS OF THE FORM OF ANY CLAIM OR ACTION (WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR
OTHERWISE), FOR ANY (A) MATTER BEYOND ITS REASONABLE CONTROL, (B) LOSS OR INACCURACY OF DATA, LOSS OR INTERRUPTION OF USE, OR COST OF PROCURING SUBSTITUTE TECHNOLOGY, GOODS OR SERVICES, (C) INDIRECT, PUNITIVE, INCIDENTAL, RELIANCE, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUES, PROFITS OR GOODWILL, OR (D) DIRECT DAMAGES, IN THE AGGREGATE, IN EXCESS OF THE FEES
PAID TO IT HEREUNDER FOR THE SYSTEM OR SERVICE GIVING RISE TO SUCH DAMAGES DURING THE 12-MONTH PERIOD PRIOR TO THE DATE THE CAUSE OF ACTION
AROSE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE INDEPENDENT FROM ALL OTHER PROVISIONS OF
THIS AGREEMENT AND SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY REMEDY PROVIDED HEREIN.
All Motorola Mobility, Inc. products are furnished under a license agreement included with the product. If you are unable to locate a copy of the license agreement,
please contact Motorola Mobility, Inc.
NOTE: THIS IS DRAFT DOCUMENTATION INTENDED FOR TESTING AND EVALUATIVE REVIEW. IT MAY CONTAIN ERRORS. IT SHOULD NOT BE CONSIDERED SUITABLE FOR USE IN A PRODUCTION ENVIRONMENT.
Motorola Mobility, Inc.
600 North U.S. Highway 45
Libertyville, Illinois 60048 USA
Telephone: +1 847 523 5000
Part Number
58XXXX-001-00d8 rev a
V9.0.6-sku 64
Table of Contents
Table of Contents
CHAPTER 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Organization
....................................... 9
A Word About Example Screens . . . . . . . . . . . . . . . . . . . . . . . . 9
CHAPTER 2
Device Configuration
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
. . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wichtige Sicherheitshinweise
. . . . . . . . . . . . . . . . . . . . . . . . . 13
NETZTEIL INSTALLIEREN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
INSTALLATION DER TELEKOMMUNIKATION . . . . . . . . . . . . . . . . . . 13
14
16
19
21
Tab Bar
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Links Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Device List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Restart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
WPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
MAC Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Subnets & DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Voice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Line Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Call Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Firewall
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Packet Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Administrators Handbook
Working with Packet Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
NAT/Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Custom Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
IP Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Firewall Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Manual Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
CHAPTER 3
Basic Troubleshooting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
CHAPTER 4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Starting and Ending a CLI Session . . . . . . . . . . . . . . . . . . . . . 81
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Ending a CLI Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
SHELL Commands
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
. . . . . . . . . . . . . . . . . . . . . . . . . . . 92
CONFIG Commands
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Table of Contents
Physical interfaces commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
PPPoE relay commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
NAT Pinhole commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Security Stateful Packet Inspection (SPI) commands . . . . . . . . . . . . 121
VoIP commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
System commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Debug Commands
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
CHAPTER 5
. . . 135
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Agency approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Manufacturers Declaration of Conformance . . . . . . . . . . . . .
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . .
47 CFR Part 68 Information . . . . . . . . . . . . . . . . . . . . . . . . . .
136
137
139
140
Appendix A
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Administrators Handbook
CHAPTER 1
Introduction
NOTE:
This guide describes the wide variety of features and functionality of the Motorola Gateway, when
used in Router mode. The Motorola Gateway may also be delivered in Bridge mode. In Bridge
mode, the Gateway acts as a pass-through device and allows the workstations on your LAN to have
public addresses directly on the Internet.
Motorola, Inc. provides a suite of technical information for its family of intelligent enterprise and consumer Gateways. It consists of:
Administrators Handbook
Dedicated User Manuals
Specific White Papers
The documents are available in electronic form as Portable Document Format (PDF) files. They are viewed (and
printed) from Adobe Acrobat Reader, Exchange, or any other application that supports PDF files.
They are downloadable from the Motorolas website:
http://www.motorola.com/support
Administrators Handbook
Documentation Conventions
General
This manual uses the following conventions to present information:
Convention (Typeface)
Description
bold italic
monospaced
Menu commands
terminal
bold terminal
Italic
User-entered text
Description
Denotes an excerpt from a Web page or
the visual truncation of a Web page
Denotes an area of emphasis on a Web
page
Convention
straight ([ ]) brackets in cmd line
curly ({ }) brackets, with values
separated with vertical bars (|).
Description
Optional command arguments
Alternative values for an argument are presented in curly ({ }) brackets, with values
separated with vertical bars (|).
User-entered text
Variables for which you supply your own
values
Organization
This guide consists of five chapters, an appendix, and
an index. It is organized as follows:
Chapter 1, Introduction Describes the Motorola document suite, the purpose of, the audience for, and
structure of this guide. It gives a table of conventions.
Chapter 2, Device Configuration Describes how to get up and running with your Motorola Gateway.
Chapter 3, Basic Troubleshooting Gives some simple suggestions for troubleshooting problems with
your Gateways initial configuration.
Chapter 4, Command Line Interface Describes all the current text-based commands for both the
SHELL and CONFIG modes. A summary table and individual command examples for each mode is provided.
Index
Administrators Handbook
10
CHAPTER 2
Device Configuration
Most users will find that the basic Quick Start configuration is all that they ever need to use. The Quick Start section may be all that you ever need to configure and use your Motorola Gateway. For more advanced users, a rich
feature set is available. The following instructions cover installation in Router Mode.
This chapter covers:
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Administrators Handbook
WARNING:
The power supply must be connected to a mains outlet with a protective earth connection.
Do not defeat the protective earth connection.
CAUTION:
Depending on the power supply provided with the product, either the direct plug-in power supply
blades, power supply cord plug or the appliance coupler serves as the mains power disconnect. It is
important that the direct plug-in power supply, socket-outlet or appliance coupler be located so it is
readily accessible.
(Sweden) Apparaten skall anslutas till jordat uttag nr den ansluts till ett ntverk
(Norway) Apparatet m kun tilkoples jordet stikkontakt.
TELECOMMUNICATION INSTALLATION
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the following:
Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a
wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electrical shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
CAUTION: The external phone should be UL Listed and the connections should be made in accordance with
Article 800 of the NEC.
PRODUCT VENTILATION
The Motorola Gateway is intended for use in a consumer's home. Ambient temperatures around this product
should not exceed 104F (40C). It should not be used in locations exposed to outside heat radiation or trapping
of its own heat. The product should have at least one inch of clearance on all sides except the bottom when properly installed and should not be placed inside tightly enclosed spaces unless proper ventilation is provided.
SAVE THESE INSTRUCTIONS
12
Wichtige Sicherheitshinweise
NETZTEIL INSTALLIEREN
Verbinden Sie das Kabel vom Netzteil mit dem Power-Anschluss an dem Motorola Gateway. Stecken Sie dann
das Netzteil in eine Netzsteckdose.
Warnung:
Das Netzteil muss an eine Steckdose, die mit einem Schutzleiter verbunden ist, angeschlossen werden. Die Schutzleiterverbindung darf in keinem Fall unterbrochen werden.
Achtung:
Abhngig von dem mit dem Produkt gelieferten Netzteil, entweder die direkten Steckernetzgerte,
Stecker vom Netzkabel oder der Gertekoppler dienen als Hauptspannungsunterbrechung. Es ist
wichtig, dass das Steckernetzgert, Steckdose oder Gertekoppler frei zugnglich sind.
(Sweden) Apparaten skall anslutas till jordat uttag nr den ansluts till ett ntverk
(Norway) Apparatet m kun tilkoples jordet stikkontakt.
Benutzen Sie dieses Produkt nicht in Wassernhe wie z.B. nahe einer Badewanne, Waschschssel,
Kchensple, in einem nassen Keller oder an einem Swimmingpool.
Vermeiden Sie das Telefonieren (gilt nicht fr schnurlose Telefone) whrend eines Gewitters. Es besteht die
Gefahr eines elektrischen Schlages durch einen Blitz.
Nicht das Telefon benutzen um eine Gasleckstelle zu Melden, wenn Sie sich in der Nhe der Leckstelle befinden.
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Administrators Handbook
Side View
Power
Ethernet
Wireless
Wi-Fi Setup
Broadband
Service
Phone 1
Phone 2
LED
Power
* When the device encounters a POST failure, all indicator lights on the front of the device
continuously flash.
Off = The unit has no AC power.
Ethernet
Solid Green = Powered device connected to the associated port (includes devices with
wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering Green = Activity seen from devices associated with the port. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered, no cable or no powered devices connected to the associated ports.
Wireless
Wi-Fi
Setup
Broadband
14
Action
LED
Action
Service
Solid Green = IP connected (The device has a WAN IP address from DHCP or 802.1x
authentication and the broadband connection is
up).
Flashing Green = Attempting PPP connection. Attempting IEEE 802.1X authentication or
attempting to obtain DHCP information.
Red = Device attempted to become IP connected and failed (no DHCP response, no PPPoE
response, 802.1x authentication failed, no IP address from IPCP, etc.). The Red state times
out after two minutes and the Service indicator light returns to the Off state.
Off = The device is not powered or the broadband connection is not present.
Phone 1, 2
Solid Green = The associated VoIP line has been registered with a SIP proxy server.
Flashing Green = Indicates a telephone is off-hook on the associated VoIP line.
Off = VoIP not in use, line not registered or Gateway power off.
DSL Port
Phone Port
(use splitter for
2 phones)
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Administrators Handbook
Microsoft Windows:
Step 1. Navigate to the TCP/IP Properties Control Panel.
Then go to Step 2.
Step 2. Select Obtain an IP address automatically.
Step 3. Select Obtain DNS server address automatically, if available.
Step 4. Remove any previously configured Gateways, if available.
Step 5. OK the settings. Restart if prompted.
16
c. Windows Vista and Windows 7 obtain an IP address automatically by default. You may not need to configure it
at all.
To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4). Click the
Properties button.
The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown.
If not, select the radio buttons shown above, and click the OK button.
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Administrators Handbook
Macintosh MacOS 8 or higher or Mac OS X:
Step 1. Access the TCP/IP or Network control panel.
18
2.
Run your Web browser application, such as Firefox or Microsoft Internet Explorer,
from the computer connected to the Motorola Gateway.
Enter http://192.168.1.254 in the Location text box.
The Device Status Page appears.
3.
Check to make sure the Broadband and Service LEDs are lit GREEN to verify that
the connection to the Internet is active.
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Administrators Handbook
IP Diagnostics page
In the event that your connection to the Internet fails, the IP Diagnostics page displays.
20
Enter your Device Access Code and click the Continue button.
The Device Status Page appears.
21
Administrators Handbook
The Device Status displays the following information in the center section:
Field
Description
Broadband
Broadband Connection
Line State
Wi-Fi
Status
Network ID (SSID)
Authentication Type
Network Key
Voice
Line 1
Line 2
Some fields may or may not display, depending on your particular setup.
The Diagnostics button will connect you to the Troubleshoot page. See Diagnostics on page 61.
The right-hand frame displays some links to commonly
performed tasks for easy access.
22
This link will connect you to the IP Diagnostics page with help for troubleshooting and the AT&T Help Desk
information. See IP Diagnostics page on page 20.
Modify your Wireless security or settings
This link will connect you to the Wireless page. See Wireless on page 35.
Restart your gateway
This link will connect you to the Restart Device page. See Restart Device on page 27.
Find a computer on your home network
This link will connect you to the Device List page. See Device List on page 24.
Adjust firewall settings for gaming and applications
This link will connect you to the NAT/Gaming page. See NAT/Gaming on page 53.
Tab Bar
The tab bar is located at the top of every page, allowing you to move freely about the site.
The tabs reveal a succession of pages that allow you to manage or configure several features of your Gateway.
Each tab is described in its own section.
Help
Help is provided in your Gateway. Help is available in the right hand frame on every page in the Web interface.
Here is an example:
The page shown here is displayed when you are on the
System Information page.
23
Administrators Handbook
Links Bar
The links bar at the top of each page allows you to configure different aspects of the features displayed on the
page. For example, on the Home Summary page, the button bar is shown below:
MAC Address
Status
Connection
Allocation
24
System Information
Manufacturer
Model Number
Serial Number
Software Version
This is the version number of the current embedded software in your Gateway.
MAC Address
Date and Time when the Gateway is first used. This field changes to the current date and time after a reset to factory defaults.
Datapump Version
Legal Disclaimer
25
Administrators Handbook
Enter your Old Access Code, your New Access Code, and click the Use New Access Code button. The new
Access Code takes effect immediately.
You can always return to the original default password by clicking the Use Default Access Code button.
26
27
Administrators Handbook
Broadband
When you click the Broadband tab, the Broadband Status page appears.
The Broadband Status page displays information about the Gateways WAN connection to the Internet.
Broadband Status
28
Line State
Broadband Connection
This is the rate at which your connection can download (receive) data on your
DSL line, in kilobits per second.
This is the rate at which your connection can upload (send) data on your DSL
line, in kilobits per second.
Modulation
Method of regulating the DSL signal. DMT (Discrete MultiTone) allows connections to work better when certain radio transmitters are present.
Data Path
MAC Address
Primary DNS
Secondary DNS
MTU
Maximum Transmittable Unit before packets are broken into multiple packets.
Status
Transmit Packets
IPv6
IPv4 Statistics
Transmit Errors
Transmit Discards
SN Margin (db)
Line Attenuation
Errored Seconds
The number of uncorrected seconds after being down for seven consecutive
seconds.
Loss of Signal
The absence of any signal for any reason, such as a disconnected cable or
loss of power.
Loss of Frame
A signal is detected but cannot sync with signal caused by mismatched protocols, wrong ISP connection configuration, or faulty cable.
FEC Errors
CRC Errors
Number of times data packets have had to be resent due to errors in transmission or reception.
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Administrators Handbook
Link: Configure
When you click the Configure link, the Broadband Configure screen appears.
The WAN connection is automatically configured. However, you can adjust the MTU (Maximum Transmittable
Unit) value, if your service provider suggests it. The default 1500 is the maximum value, but some services require
other values. 1492 is common.
If you make any change here, click the Save button.
30
Home Network
When you click the Home Network tab, the Home Network Status page appears.
The Home Network Status page displays information about the Gateways local area network.
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Administrators Handbook
DHCP Netmask
The number of IP addresses of the DHCP range currently being served by the
Gateway.
Status
Router Advertisement
Prefix
The IPv6 prefix range from which prefixes can be delegated to clients by specifying an IPv6 prefix
Transmit Packets
IPv6
IPv4 Statistics
Transmit Errors
Transmit Discards
This is the name or ID that is displayed to a client scan. The default SSID for
the Gateway is attxxx where xxx is the last 3 digits of the serial number
located on the side of the Gateway.
Hide SSID
May be either On or Off. If On, your SSID will not appear in a client scan.
Wireless Status
32
Mode
Bandwidth
The capacity of the wireless LAN to carry traffic. May be wide or narrow.
Wireless Security
This is the rate that you have configured the wireless driver to use.
These are the rates the wireless driver is actually currently advertising and
using. This is a combination of the Configured Rates, plus any run-time limitations that the environment is incurring (for instance, the presence of legacy clients in the area can limit the offering of higher rates).
This is an average measure of how strong the signals received from clients
are.
ERP-PBCC Status
This tells whether or not the Gateway is honoring legacy 802.11b compatibility
mode.
DSSS-OFDM Status
This is the wireless modulation in use. DSS if in b-only mode, OFDM otherwise.
May be either On or Off. If On, you can accept or block client devices from
your WLAN based on their MAC address.
Power Level
Bytes Received
Packets Transmitted
Packets Received
This is the number of packets transmitted on the Wi-Fi network that were
dropped.
This is the number of packets received on the Wi-Fi network that were
dropped.
up or down
Transmit Speed
Transmit Packets
Transmit Bytes
Transmit Dropped
This is the number of packets sent out from the port that were dropped.
Transmit Errors
This is the number of errors on packets sent out from the port.
Receive Packets
Receive Bytes
Receive Unicast
Receive Multicast
Receive Dropped
This is the number of packets received on the port that were dropped.
Receive Errors
The links at the top of the Home Network page access a series of pages to allow you to configure and
monitor features of your device. The following sections give brief descriptions of these pages.
Configure on page 34
Wireless on page 35
WPS on page 39
MAC Filtering on page 40
Subnets & DHCP on page 41
33
Administrators Handbook
Link: Configure
When you click the Configure link, the Configure page for the Ethernet LAN appears.
Ethernet auto (the default self-sensing rate), 10M full- or half-duplex, 100M full- or half-duplex, or 1G full- or
half-duplex.
34
Link: Wireless
When you click the Wireless link the Wireless page appears. The Wireless page displays the status of your
Wireless LAN elements.
The Wireless pages center section contains a summary of the Wireless Access Points configuration
settings and operational status.
Summary Information
Field
Wireless Operation
Network Name (SSID)
Hide SSID
Security
WPA Version
WEP Key Length
Key
Mode
Bandwidth
Channel
Power Level
Wireless Protected Setup
(WPS)
The Wireless Operation function is automatically enabled by default. If you uncheck the checkbox, the Wireless Options are disabled, and the Wireless Access Point will not provide or broadcast its wireless LAN services.
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Administrators Handbook
Network Name (SSID) preset to a number unique to your unit. You can either leave it as is, or change it by
entering a freeform name of up to 32 characters, for example Hercules Wireless LAN. On client PCs software, this might also be called the Network Name. The Wireless ID is used to identify this particular wireless
LAN. Depending on their operating system or client wireless card, users must either:
select from a list of available wireless LANs that appear in a scanned list on their client
or enter this name on their clients in order to join this wireless LAN.
Hide SSID If enabled, this mode hides the wireless network from the scanning features of wireless client
computers. Unless both the wireless clients and the Gateway share the same Network Name (SSID) in hidden
mode, the Gateways wireless LAN will not appear as an available network when scanned for by wirelessenabled computers. Members of the hidden WLAN must log onto the Gateways wireless network with the
identical SSID as that configured in the Gateway.
Closed System mode is an ideal way to increase wireless security and to prevent casual detection by
unwanted neighbors, office users, or malicious users such as hackers. If you do not enable Hide SSID, it is
more convenient, but potentially less secure, for clients to access your WLAN by scanning available
access points. You must decide based on your own network requirements.
Security, WPA Version, WEP Key Length, Key see Wireless Security on page 37.
Mode The pull-down menu allows you to select and lock the Gateway into the wireless transmission mode
NOTE:
If you choose to limit the operating mode to 802.11b or 802.11g only, clients using the mode you
excluded will not be able to connect.
Bandwidth May only be selected if mode is some combination of 802.11n (from 54 Mbit/s to 600 Mbit/s
with the use of four spatial streams at a channel width of 40 MHz). Measure of the width of a range of frequencies, in megahertz.
Channel (1 through 11, for North America) on which the network will broadcast. This is a frequency range
within the 2.4Ghz band. Channel selection depends on government regulated radio frequencies that vary from
region to region. Channel selection can have a significant impact on performance, depending on other wireless
activity close to this Wireless Access Point. You need not select a channel at any of the computers on your
wireless network. They will automatically scan available channels seeking a Gateway broadcasting on the
SSID for which they are configured.
The Automatic setting allows the Wireless Access Point to determine the best channel to broadcast automatically.
Wireless Power Level Sets the wireless transmit power, scaling down the Wireless Access Points wireless
transmit coverage by lowering its radio power output. Default is 100% power. Transmit power settings are useful in large venues with multiple wireless routers where you want to reuse channels. Since there are only three
non-overlapping channels in the 802.11 spectrum, it helps to size the Wireless Access Points cell to match the
location. This allows you to install a router to cover a small hole without conflicting with other routers nearby.
Wireless Protected Setup (WPS) is a not a new security protocol. It is simply an easier way to use existing
protocols to provide greater security for your wireless network connections.
By default, Privacy is set to Wireless Protected Access (WPA-PSK). WPS allows you to automatically
generate a new strong WPA key for your Gateway and any client devices on your wireless network.
Note:
Not all client wireless devices support WPS. Refer to their documentation.
36
Wireless Security
By default, Wireless Security is set to WPA-PSK with a pre-defined WPA-Default Key (Wireless Protected Access
Pre-Shared Key).
Other options are available from the Security pull-down menu:
WEP - Manual: WEP Security is a Privacy option that is based on encryption between the Router and any PCs
(clients) you have with wireless cards. If you are not using WPA-PSK Privacy, you can use WEP encryption
instead. For this encryption to work, both your Wireless Access Point and each client must share the same
Wireless ID (SSID), and both must be using the same encryption keys. See WEP-Manual on page 37.
WPA-PSK: allows you to enter your own key, the most secure option for your wireless network. The key can
be between 8 and 63 characters, but for best security it should be at least 20 characters.
If you select WPA-PSK as your privacy setting, the WPA Version pull-down menu allows you to select the WPA
version(s) that will be required for client connections. Choices are:
Both, for maximum interoperability,
WPA-1, for backward compatibility,
WPA-2, for maximum security.
All clients must support the version(s) selected in order to successfully connect.
Be sure that your Wi-Fi client adapter supports this option. Not all Wi-Fi clients support WPA-PSK.
OFF - No Privacy: This mode disables privacy on your network, allowing any wireless users to connect to your
wireless LAN. Use this option if you are using alternative security measures such as VPN tunnels, or if your
network is for public use.
Click the Save button.
WEP-Manual
You can provide a level of data security by enabling WEP (Wired Equivalent Privacy) for encryption of network data. You can enable 40- or 128-bit WEP Encryption (depending on the capability of your client
wireless card) for IP traffic on your LAN.
WEP - Manual allows you to enter your own encryption keys manually. This is a difficult process, but
only needs to be done once. Avoid the temptation to enter all the same characters.
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Administrators Handbook
Key Length: The pull-down menu selects the length of each encryption key. The longer the key, the
stronger the encryption and the more difficult it is to break the encryption.
Key: You enter a key using hexadecimal digits. For 40/64-bit encryption, you need ten digits; 26 digits
for 128-bit WEP. Hexadecimal characters are 0 9, and a f.
Examples:
40 bits: 02468ACE02
128 bits: 0123456789ABCDEF0123456789
Any WEP-enabled client must have an identical key of the same length as the Router, in order to successfully receive and decrypt the traffic. Similarly, the client also has a default key that it uses to
encrypt its transmissions. In order for the Router to receive the clients data, it must likewise have the
identical key of the same length.
Click the click Save button.
38
Link: WPS
Wireless Protected Setup (WPS) is a not a new security protocol. It is simply an easier way to use existing protocols to provide greater security for your wireless network connections.
By default, Privacy is set to Wireless Protected Access (WPA-PSK). WPS allows you to automatically generate a
new strong WPA key for your Gateway and any client devices on your wireless network.
Note:
Not all client wireless devices support WPS. Refer to their documentation.
Adding wireless clients to your network is easier using Wireless Protected Setup (WPS). Before you begin, be
sure WPS is enabled on your device. WPS clients will be "auto-configured" by pushbutton or PIN-entry. Older,
non-WPS clients can still be added to the network by configuring them the standard way with WPA-PSK or WEP.
The client machine(s) to be added should be powered on and their wireless cards operational. Follow any instructions that came with your wireless client devices.
Click the here link to proceed.
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Administrators Handbook
MAC Filtering allows you to specify which client PCs are allowed to join the wireless LAN by unique hardware
(MAC) address.
To enable this feature, select Blacklist or Whitelist from the MAC Filtering Type menu. Blacklist means that
only MAC addresses you specify will be denied access; Whitelist means that only MAC addresses you specify
will be allowed access.
You add wireless clients that you want to Whitelist or Blacklist for your wireless LAN by selecting them from the
List of MACs or by entering the MAC addresses in the Manual Entry field provided.
Your entries will be added to a list of clients that will be either authorized (Whitelisted) or disallowed
(Blacklisted) depending on your selection.
40
The Server configuration determines the functionality of your DHCP Settings. This functionality enables the Gateway to assign your LAN computer(s) a private IP address and other parameters that allow network communication. This feature simplifies network administration because the Gateway maintains a list of IP address
assignments. Additional computers can be added to your LAN without the hassle of configuring an IP address.
This is the default mode for your Gateway.
Private LAN Subnet
Device IP Address: The IP address of your Gateway as seen from the LAN
Subnet Mask: Subnet mask of your LAN
DHCP Start Address: First IP address in the range being served to your LAN by the Gateway's DHCP server
DHCP End Address: Last IP address in the range being served to your LAN by the Gateway's DHCP server
Public Subnet
Public Subnet Enable: If you select On from the pull-down menu, you can enable a second subnet to distribute public addresses to DHCP clients.
Routed Network: If Public Subnet Enable is checked, this selection permits you to specify Gateway Selec
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Administrators Handbook
DHCP Options
DHCP Lease Time: Specifies the default length for DHCP leases issued by the Router. Enter lease time in
dd:hh:mm:ss (days/hours/minutes/seconds) format.
Primary DHCP Pool: Choose the source of the DHCP pool IP address assignment by selecting either the Private (local to your LAN) or Public (assigned remotely) radio button.
If you make any changes here, click the Save button, and if prompted, restart the Gateway.
42
Voice
If you click the Voice ink, the Voice page appears.
Voice-over-IP (VoIP) refers to the ability to make voice telephone calls over the Internet. This differs from traditional phone calls that use the Public Switched Telephone Network (PSTN). VoIP calls use an Internet protocol,
Session Initiation Protocol (SIP), to transmit sound over a network or the Internet in the form of data packets.
The Voice page displays information about your VoIP phone lines, if configured. Your Gateway supports two
phones, Line 1 and Line 2.
If either one or both are registered with a SIP server by your service provider or not registered, the Voice page
will display their Registration Status.
The links at the top of the Voice page access a series of pages to allow you to configure and monitor
features of your device. The following sections give brief descriptions of these pages.
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Administrators Handbook
If your service provider has enabled your VoIP phone lines, you can register them by clicking the Register
Line 1 or Register Line 2 button(s).
To test if the lines are enabled, click the Ring Line 1 or Ring Line 2 button(s). If enabled and registered, the
respective phone will ring until you click the Stop Ring Line 1 or Stop Ring Line 2 buttons.
To update the display, click the Refresh button.
44
For Line 1 and Line 2:, the two available phone lines, the Call Statistics page displays the following information:
This is calculated continuously as each data packet is received and the total is
squared.
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Administrators Handbook
46
Fraction Lost: The fraction of RTP data packets lost since the previous SR or
RR packet was sent. This fraction is defined to be the number of packets lost
divided by the number of packets expected. This will be calculated on every
RTCP SR packet. Sum of the fraction lost is calculated with all the RTCP packets.
Fraction lost is squared with every RTCP SR or RR packet. Sum of all this will
give the Sum of Franc Loss Squared.
One Way Delay will be calculated on every RTCP SR or RR packet. This value
is ( systime - lsr - dslr) / 2
lsr means last SR timestamp
dslr means delay since last SR.
The sum of all the one way delays calculated on every RTCP packet is displayed as Sum of One Way Delay.
One Way Delay is squared with every RTCP SR or RR packet. Sum of all this
will give the Sum of One Way Delay Squared.
Average time from this local source to destination address and back again for
all logged calls
Maximum amount of time from this local source to destination address and
back again for all logged calls
Sum of time from this local source to destination address and back again for all
logged calls
Sum squared of time from this local source to destination address and back
again for all logged calls
For Line 1 and Line 2:, the two available phone lines, the Call Summary section displays the following information:
Type
Duration
Codec in Use
Number of Calls
Duration
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Administrators Handbook
Firewall
When you click the Firewall tab, the Firewall Status page appears. The Firewall page displays the status of your
system firewall elements.
All computer operating systems are vulnerable to attack from outside sources, typically at the operating system or
Internet Protocol (IP) layers. Stateful Inspection firewalls intercept and analyze incoming data packets to determine whether they should be admitted to your private LAN, based on multiple criteria, or blocked. Stateful inspection improves security by tracking data packets over a period of time, examining incoming and outgoing packets.
Outgoing packets that request specific types of incoming packets are tracked; only those incoming packets constituting a proper response are allowed through the firewall.
Stateful inspection is a security feature that prevents unsolicited inbound access when NAT is disabled. You can
configure UDP and TCP no-activity periods that will also apply to NAT time-outs if stateful inspection is enabled
on the interface. Stateful Inspection parameters are active on a WAN interface only if enabled on your system.
Stateful inspection can be enabled on a WAN interface whether NAT is enabled or not.
Packet Filter
May be On or Off
IP Passthrough
May be On or Off
May be On or Off
Firewall Advanced
May be On or Off
The links at the top of the Firewall page access a series of pages to allow you to configure security features of
your device. The following sections give brief descriptions of these pages.
48
Security should be a high priority for anyone administering a network connected to the Internet. Using packet filters to control network communications can greatly improve your networks security. The Packet Filter engine
allows creation of a maximum of eight Filtersets. Each Filterset can have up to eight rules configured.
WARNING:
Before attempting to configure filters and filtersets, please read and understand this entire section
thoroughly. The Motorola Gateway incorporating NAT has advanced security features built in.
Improperly adding filters and filtersets increases the possibility of loss of communication with the
Gateway and the Internet. Never attempt to configure filters unless you are local to the Gateway.
Although using filtersets can enhance network security, there are disadvantages:
Filters are complex. Combining them in filtersets introduces subtle interactions, increasing the likelihood of implementation errors.
Enabling a large number of filters can have a negative impact on performance. Processing of packets will take longer if they have to go through many checkpoints in addition to NAT.
Too much reliance on packet filters can cause too little reliance on other security methods. Filtersets are not a substitute for password protection, effective safeguarding of passwords, and general
awareness of how your network may be vulnerable.
Motorolas packet filters are designed to provide security for the Internet connections made to and from your network. You can customize the Gateways filtersets for a variety of packet filtering applications. Typically, you use filters to selectively admit or refuse TCP/IP connections from certain remote networks and specific hosts. You will
also use filters to screen particular types of connections. This is commonly called firewalling your network.
Before creating filtersets, you should read the next few sections to learn more about how these powerful security
tools work.
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Administrators Handbook
Parts of a filter
A filter consists of criteria based on packet attributes. A typical filter can match a packet on any one of the following attributes:
Be sure the filtersets overall purpose is clear from the beginning. A vague purpose can lead to a faulty set, and
that can actually make your network less secure.
Consider the combined effect of the filters. If every filter in a set fails to match on a particular packet, the
packet is:
Forwarded if all the filters are configured to discard (not forward)
Discarded if all the filters are configured to forward
Discarded if the set contains a combination of forward and discard filters
50
Packet Filter
Enable Filter Select On from the pull-down menu to enable this filter rule.
Filter Rule Entry
Action Select either the drop or pass radio buttons:
When you are finished configuring the filter, click the Add button, then the Save button to save the filter.
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Administrators Handbook
NOTE:
Default Forwarding Filter
If you create one or more filters that have a matching action of forward, then action on a packet
matching none of the filters is to block any traffic.
Therefore, if the behavior you want is to force the routing of a certain type of packet and pass all others through the normal routing mechanism, you must configure one filter to match the first type of
packet and apply Force Routing. A subsequent filter is required to match and forward all other packets.
Management IP traffic
If the Force Routing filter is applied to source IP addresses, it may inadvertently block communication with the router itself. You can avoid this by preceding the Force Routing filter with a filter that
matches the destination IP address of the Gateway itself.
Example:
To create a Packet Filter that will block telnet from one LAN client, block access to the Gateways web interface
from one LAN client and then allow all other traffic to pass from the LAN to the Gateway, you enable LAN Packet
Filter and create filters and then apply them as an inbound filter.
Input Rules:
52
Pass
Source IP Address
Destination IP Address
Protocol
No
192.168.1.65
0.0.0.0
TCP
No
192.168.1.64
192.168.1.254
TCP
Yes
0.0.0.0
0.0.0.0
Any
Link: NAT/Gaming
When you click the NAT/Gaming button, the NAT/Gaming page appears.
NAT/Gaming allows you to host internet applications when NAT is enabled. You can host different games and
software on different PCs.
From the Service pull-down menu, you can select any of a large number of predefined games and software. (See
List of Supported Games and Software on page 56.)
In addition to choosing from these predefined services you can also select a user defined custom service. (See
Custom Services on page 55.)
For each supported game or service, you can view the protocols and port ranges used by the game or service by
clicking the Service Details button. For example:
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Administrators Handbook
Each time you enable a software service or game your entry will be added to the list of Service names displayed on the NAT Configuration page.
To remove a game or software from the hosted list, choose the game or software you want to remove and click the
Remove button.
54
Custom Services
To configure a Custom Service, click the Add/Edit Services button. The Custom Services page appears.
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Administrators Handbook
List of Supported Games and Software
56
AIM Talk
Age of Empires II
Age of Mythology
Age of Wonders
America's Army
Apache
Asheron's Call
Azureus
Battlefield 1942
Battlefield Communicator
Battlefield Vietnam
BitTornado
BitTorrent
Buddy Phone
Calista IP Phone
Call of Duty
Counter Strike
DNS Server
Dark Reign
Delta Force 2
Diablo II Server
Dialpad
DirecTV STB 1
DirecTV STB 2
DirecTV STB 3
Doom 3
Dues Ex
Dune 2000
Empire Earth
Empire Earth 2
F-16, Mig 29
F-22, Lightning 3
FTP
Far Cry
Fighter Ace II
GNUtella
HTTP
HTTPS
Half Life
Halo
Heretic II
Hexen II
Hotline Server
ICQ 2001b
ICQ Old
IMAP Client
IPSec IKE
Internet Phone
Kali
KazaA
Lime Wire
Links LS 2000
MSN Messenger
Mech Warrior 3
MechWarrior 4: Vengeance
NNTP
Net2Phone
Operation FlashPoint
Outlaws
POP-3
PPTP
PlayStation Network
Quake 2
Quake 3
Quake 4
Rainbow Six
RealAudio
Roger Wilco
Rogue Spear
SMTP
SNMP
SSH server
ShoutCast Server
SlingBox
Soldier of Fortune
StarCraft
StarLancer, v 1.0
Starfleet Command
TFTP
TeamSpeak
Telnet
Timbuktu
Total Annihilation
Ultima Online
Warlords Battlecry
Warrock
World of Warcraft
X-Lite
ZNES
eDonkey
eMule
eMule Plus
iTunes
mIRC Auth-IdentD
mIRC Chat
pcAnywhere (incoming)
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Administrators Handbook
Link: IP Passthrough
When you click the IP Passthrough button, the IP Passthrough page appears.
IP Passthrough
The IP Passthrough feature allows a single PC on the LAN to have the Routers public address assigned to it. It
also provides PAT (NAPT) via the same public IP address for all other hosts on the private LAN subnet. Using IP
Passthrough:
The public WAN IP is used to provide IP address translation for private LAN computers.
The public WAN IP is assigned and reused on a LAN computer.
DHCP address serving can automatically serve the WAN IP address to a LAN computer.
When DHCP is used for addressing the designated passthrough PC, the acquired or configured WAN address
is passed to DHCP, which will dynamically configure a single-servable-address subnet, and reserve the
address for the configured PCs MAC address. This dynamic subnet configuration is based on the local and
remote WAN address and subnet mask. If the WAN interface does not have a suitable subnet mask that is
usable, for example when using PPP or PPPoE, the DHCP subnet configuration will default to a class C subnet mask.
The Passthrough DHCP Lease By default, the passthrough host's DHCP leases will be shortened to two
minutes. This allows for timely updates of the host's IP address, which will be a private IP address before the
WAN connection is established. After the WAN connection is established and has an address, the passthrough
host can renew its DHCP address binding to acquire the WAN IP address. You may alter this setting.
Click Save. Changes take effect immediately.
A restriction
Since both the Router and the passthrough host will use the same IP address, new sessions that conflict with
existing sessions will be rejected by the Router. For example, suppose you are a teleworker using an IPSec tunnel
from the Router and from the passthrough host. Both tunnels go to the same remote endpoint, such as the VPN
access concentrator at your employers office. In this case, the first one to start the IPSec traffic will be allowed;
the second one since, from the WAN, it's indistinguishable will fail.
58
Direct your Gateway to forward all externally initiated IP traffic (TCP and UDP protocols only) to a default host
on the LAN, specified by your entry in the Internal Address field.
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Administrators Handbook
All computer operating systems are vulnerable to attack from outside sources, typically at the operating system or
Internet Protocol (IP) layers. Stateful Inspection firewalls intercept and analyze incoming data packets to determine whether they should be admitted to your private LAN, based on multiple criteria, or blocked. Stateful inspection improves security by tracking data packets over a period of time, examining incoming and outgoing packets.
Outgoing packets that request specific types of incoming packets are tracked; only those incoming packets constituting a proper response are allowed through the firewall.
Stateful inspection is a security feature that prevents unsolicited inbound access when NAT is disabled. You can
configure UDP and TCP no-activity periods that will also apply to NAT time-outs if stateful inspection is enabled
on the interface. Stateful Inspection parameters are active on a WAN interface only if enabled on your Gateway.
Stateful inspection can be enabled on a WAN interface whether NAT is enabled or not.
DoS Protection Denial-0f-Service attacks are common on the Internet, and can render an individual PC or a
whole network practically unusable by consuming all its resources. Your Gateway includes default settings to
block the most common types of DoS attacks. For special requirements or circumstances, a variety of additional
blocking characteristics is offered. See the following table.
Menu item
Function
Whether packets with invalid TCP flag settings (NULL, FIN, Xmas,
etc.) should be dropped
Specifies the number limit of packets per second before dropping the
remainder.
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Diagnostics
When you click the Diagnostics tab, the Troubleshoot page appears.
This automated multi-layer test examines the functionality of the Router from the physical connections to the data
traffic being sent by users through the Router.
You can run all the tests in order by clicking the Run Full Diagnostics button.
The modem will automatically test a number of components to determine any problems. You can see detailed
results of the tests by clicking the Details buttons for each item.
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Administrators Handbook
Here is an example of the Ethernet Details screen.
Ping - tests the reachability of a particular network destination by sending an ICMP echo request and waiting
for a reply.
Traceroute - displays the path to a destination by showing the number of hops and the router addresses of
these hops.
Ping, Trace, or Lookup button. The results are displayed in the Progress Window.
This sequence of tests takes approximately one minute to generate results. Please wait for the test to run to completion.
Each test generates one of the following result codes:
Result
* PASS:
62
Meaning
The test was successful.
* FAIL:
* SKIPPED:
* PENDING:
The test timed out without producing a result. Try running the test again.
* WARNING:
The test was unsuccessful. The Service Provider equipment your Modem connects to
may not support this test.
Action
Site is down.
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Administrators Handbook
Link: Logs
When you click Logs, the Logs page appears.
You can clear all log entries by clicking the Clear Log button.
You can save logs to a text (.TXT) file by clicking the Save to File button. This will download the file to your
browsers default download location on your hard drive. The file can be opened with your favorite text editor.
Note:
Some browsers, such as Internet Explorer for Windows XP, require that you specify the Motorola
Gateways URL as a Trusted site in Internet Options: Security. This is necessary to allow the
download of the log text file to the PC.
64
P0000-00-00T00:00:08
P0000-00-00T00:00:08
P0000-00-00T00:00:08
P0000-00-00T00:00:08
P0000-00-00T00:00:08
P0000-00-00T00:00:09
P0000-00-00T00:00:12
P0000-00-00T00:00:15
P0000-00-00T00:00:15
P0000-00-00T00:00:15
L6
L7
L7
L6
L6
L6
L5
L5
L7
L7
P0000-00-00T00:00:17
P0000-00-00T00:00:17
P0000-00-00T00:00:18
P0000-00-00T00:00:18
found
P0000-00-00T00:00:18
P0000-00-00T00:00:18
P0000-00-00T00:00:18
P0000-00-00T00:00:18
P0000-00-00T00:00:18
P0000-00-00T00:00:18
P0000-00-00T00:00:18
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
P0000-00-00T00:00:19
disable_ipv6> to '1'
P0000-00-00T00:00:19
disable_ipv6> to '1'
P0000-00-00T00:00:19
forwarding> to '0'
P0000-00-00T00:00:23
P0000-00-00T00:00:23
P0000-00-00T00:00:23
P0000-00-00T00:00:23
P0000-00-00T00:00:23
P0000-00-00T00:00:24
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:26
P0000-00-00T00:00:27
...
L3
L6
L5
L3
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
L7
L6
L6
L6
L6
L5
L7
L5
L5
L4
L3
L6
L6
L6
L6
L6
L6
L6
L6
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
sdb[306]:
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Administrators Handbook
To update your software from a file on your PC, you must first download the software from your Service Provider's
Support Site to your PC's hard drive.
66
Browse your computer for the operating system file you downloaded.
Click the Update button.
The installation may take a few minutes; wait for it to complete. You will be prompted to restart the Gateway.
Restart your Gateway. A counter will countdown 3 times before returning you to home. Your new operating
system will then be running.
Link: Resets
In some cases, you may need to clear all the configuration settings and start over again to program the Motorola
Gateway. You can perform a factory reset to do this.
It might also be useful to reset your connection to the Internet without deleting all of your configuration settings.
Click the Reset Device button to reset the Gateway back to its original factory default settings. You will be
prompted to make sure you want to do this.
Click the Reset Connection button to disconnect and reconnect all of your connections, including your VoIP
phones.
NOTE:
Exercise caution before performing a Factory Reset. This will erase any configuration changes that
you may have made and allow you to reprogram your Gateway.
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Administrators Handbook
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CHAPTER 3
Basic Troubleshooting
This section gives some simple suggestions for troubleshooting problems with your Gateways initial configuration.
Before troubleshooting, make sure you have
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Administrators Handbook
Side View
Power
Ethernet
Wireless
Wi-Fi Setup
Broadband
Service
Phone 1
Phone 2
LED
Power
* When the device encounters a POST failure, all indicator lights on the front of the device
continuously flash.
Off = The unit has no AC power.
Ethernet
Solid Green = Powered device connected to the associated port (includes devices with
wake-on-LAN capability where a slight voltage is supplied to the Ethernet connection).
Flickering Green = Activity seen from devices associated with the port. The flickering of the
light is synchronized to actual data traffic.
Off = The device is not powered, no cable or no powered devices connected to the associated ports.
Wireless
Wi-Fi
Setup
Broadband
70
Action
LED
Action
Service
Solid Green = IP connected (The device has a WAN IP address from DHCP or 802.1x
authentication and the broadband connection is
up).
Flashing Green = Attempting PPP connection. Attempting IEEE 802.1X authentication or
attempting to obtain DHCP information.
Red = Device attempted to become IP connected and failed (no DHCP response, no PPPoE
response, 802.1x authentication failed, no IP address from IPCP, etc.). The Red state times
out after two minutes and the Service indicator light returns to the Off state.
Off = The device is not powered or the broadband connection is not present.
Phone 1, 2
Solid Green = The associated VoIP line has been registered with a SIP proxy server.
Flashing Green = Indicates a telephone is off-hook on the associated VoIP line.
Off = VoIP not in use, line not registered or Gateway power off.
DSL Port
Phone Port
(use splitter for
2 phones)
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Flashing
Green = A
Power-On SelfTest (POST) is
in progress
Solid Green =
Powered
device connected to the
associated port
(includes
devices with
wake-on-LAN
capability
where a slight
voltage is supplied to the
Ethernet connection).
Flashing
Green = Activity seen from
devices associated with the
port. The flickering of the light
is synchronized to actual
data traffic.
Off = The
device is not
powered, no
cable or no
powered
devices connected to the
associated
ports.
Solid Green =
WIFI is powered.
Flashing
Green = Activity seen from
devices connected via
WIFI. The flickering of the light
is synchronized to actual
data traffic.
Off = The
device is not
powered or no
powered
devices connected to the
associated
ports.
Solid Green =
The associated
VoIP line has
been registered with a SIP
proxy server.
Flashing
Green = Indicates a telephone is offhook on the
associated
VoIP line.
Flashing
Green = Indicates when
WPS is broadcasting.
Off = not in
use, not broadcasting.
Wireless
Phone 1, 2
WPS
72
* When the
device encounters a POST
failure, all indicator lights on
the front of the
device continuously flash.
Power
Ethernet
Flashing Red
= A POST failure (not bootable) or device
malfunction
occurred.
Solid Green =
Good broadband connection (i.e., good
DSL Sync).
Flashing
Green =
Attempting
broadband connection (i.e.,
DSL attempting sync).
Solid Green =
IP connected
(The device has
a WAN IP
address from
DHCP or
802.1x authentication and the
broadband connection is up).
Flashing
Green =
Attempting PPP
connection.
Attempting
IEEE 802.1X
authentication
or attempting to
obtain DHCP
information.
Broadband
Service
Flashing
Green & Red =
If the broadband connection fails to be
established for
more than three
consecutive
minutes the
LED switches
to Flashing
Green when
attempting or
waiting to
establish a
broadband connection alternating with a
five second
steady Red.
This pattern
continues until
the broadband
connection is
successfully
established.
Flashing Red
= No DSL signal on the line.
This is only
used when
there is no signal, not during
times of temporary no tone
during the training sequence.
Off = The
device is not
powered.
Red = Device
attempted to
become IP connected and
failed (no
DHCP
response, no
PPPoE
response,
802.1x authentication failed,
no IP address
from IPCP,
etc.). The Red
state times out
after two minutes and the
Service indicator light returns
to the Off state.
Off = The
device is not
powered or the
broadband connection is not
present.
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Administrators Handbook
If a status indicator light does not look correct, look for these possible problems:
If LED is
not Lit
Power
Possible problems
Make sure the power adapter is plugged into the DSL Modem properly.
Try a known good wall outlet.
If a power strip is used, make sure it is switched on.
Make sure that any telephone has a microfilter installed.
Make sure that you are using the correct cable. The DSL cable is the thinner stan-
Broadband
Make sure the you are using the yellow Ethernet cable, not the DSL cable. The
Ethernet cable is thicker than the standard telephone cable.
Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC.
Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL
Modem.
Ethernet
Make sure the PC has obtained an address in the 192.168.1.x range. (You may have
changed the subnet addressing.)
74
NOTE: Keep in mind that all of your settings will need to be reconfigured.
If you don't have an Access Code, the only way to access the Motorola Gateway is the following:
1.
Referring to the diagram below, find the round Reset Switch opening.
Carefully insert the point of a pen or an unwound paperclip into the opening.
If you press the factory reset button for less than ten (10) seconds, the device will be rebooted.
The indicator lights on the device will respond immediately and start blinking red within one (1) second of the
reset button being pressed.
This will occur independent of the fact that the button is still being pressed or has been released. The indicator
lights will flash for a minimum of five seconds, even if the reset button is released prior to five seconds after it
has been depressed. If the reset button is held for more than 5 seconds, then it will continue to flash until
released or until 10 seconds (see below).
If you press the factory reset button for a longer period of time, the device will be reset to the factory default
shipped settings.
If the button is held for ten seconds, the Power indicator continues to flash, for an additional 5 seconds and
then the indicator lights will return to their normal operating mode, independent of whether or not the reset button is still depressed.
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Administrators Handbook
76
CHAPTER 4
The Motorola Gateway operating software includes a command line interface (CLI) that lets you access your
Motorola Gateway over a telnet connection. You can use the command line interface to enter and update the units
configuration settings, monitor its performance, and restart it.
This chapter covers the following topics:
Overview on page 79
Starting and Ending a CLI Session on page 81
Using the CLI Help Facility on page 81
About SHELL Commands on page 82
SHELL Commands on page 83
About CONFIG Commands on page 92
CONFIG Commands on page 95
Debug Commands on page 132
CONFIG Commands
Connection commands on page 95
Filterset commands on page 96
Queue commands on page 100
IP Gateway commands on page 101
IPv6 Commands on page 101
IP DNS commands on page 106
IP IGMP commands on page 107
NTP commands on page 109
Application Layer Gateway (ALG) commands on page 110
Dynamic DNS Commands on page 110
Link commands on page 111
Management commands on page 113
Remote access commands on page 115
Physical interfaces commands on page 117
PPPoE relay commands on page 120
NAT Pinhole commands on page 121
Security Stateful Packet Inspection (SPI) commands on page 121
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Administrators Handbook
CONFIG Commands
VoIP commands on page 122
System commands on page 130
78
Overview
The CLI has two major command modes: SHELL and CONFIG. Summary tables that list the commands are provided below. Details of the entire command set follow in this section.
SHELL Commands
Command
arp
atmping
clear
clear_certificate
clear_log
configure
diagnose
download
exit
help
install
log
loglevel
netstat
nslookup
ping
quit
reset
restart
show
start
status
telnet
traceroute
upload
view
who
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Administrators Handbook
CONFIG Commands
Command Verbs
delete
help
save
script
set
validate
view
Keywords
conn
ip
dns
igmp
ntp
gateway
link
mgmt
phy
dsl
enet
pinhole
system
log
Connection options
TCP/IP protocol options
Domain Name System options
IGMP configuration options
Network Time Protocol options
Gateway options
WAN link options
System management options
Physical interface options
DSL configuration options
Ethernet options
Pinhole options
Gateways system options
System activity logging options
top
quit
exit
Command Utilities
80
telnet <ip_address>
You must know the IP address of the Motorola Gateway before you can make a telnet connection to it. By default,
your Motorola Gateway uses 192.168.1.254 as the IP address for its LAN interface. You can use a Web browser
to configure the Motorola Gateway IP address.
Logging In
The command line interface log-in process emulates the log-in process for a UNIX host. To logon, enter the username and your password.
Entering the administrator password lets you display and update all Motorola Gateway settings.
When you have logged in successfully, the command line interface lists the username and the security level associated with the password you entered in the diagnostic log.
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Administrators Handbook
SHELL Prompt
When you are in SHELL mode, the CLI prompt is the name of the Motorola Gateway followed by a right angle
bracket (>). For example, if you open a CLI connection to the Motorola Gateway named Motorola-3000/
9437188, you would see Motorola-3000/9437188> as your CLI prompt.
82
SHELL Commands
Common Commands
arp nnn.nnn.nnn.nnn
Sends an Address Resolution Protocol (ARP) request to match the nnn.nnn.nnn.nnn IP address to an
Ethernet hardware address.
clear [ yes ]
Clears the configuration settings in a Motorola Gateway. You are prompted to confirm the clear command by
entering yes.
clear_certificate
Removes an SSL certificate that has been installed.
configure
Puts the command line interface into Configure mode, which lets you configure your Motorola Gateway with Config commands. Config commands are described starting on page 95.
The server_address argument identifies the IP address of the TFTP server from which you want to copy
the Motorola Gateway configuration file.
The filename argument identifies the path and name of the configuration file on the TFTP server.
If you include the optional confirm keyword, the download begins as soon as all information is entered.
You can also download an SSL certificate file from a trusted Certification Authority (CA), on platforms that support
SSL, as follows:
download [-cert] [server_address ] [filename] [confirm]
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Administrators Handbook
log message_string
Adds the message in the message_string argument to the Motorola Gateway diagnostic log.
loglevel [ level ]
Displays or modifies the types of log messages you want the Motorola Gateway to record. If you enter the
loglevel command without the optional level argument, the command line interface displays the current
log level setting.
You can enter the loglevel command with the level argument to specify the types of diagnostic messages
you want to record. All messages with a level number equal to or greater than the level you specify are recorded.
For example, if you specify loglevel 3, the diagnostic log will retain high-level informational messages (level 3),
warnings (level 4), and failure messages (level 5).
Use the following values for the level argument:
3 or high High-level informational messages or greater; includes status messages that may be significant
but do not constitute errors.
4 or warning Warnings or greater; includes recoverable error conditions and useful operator information.
5 or failure Failures; includes messages describing error conditions that may not be recoverable.
netstat -i
Displays the IP interfaces for your Motorola Gateway.
netstat -r
Displays the IP routes stored in your Motorola Gateway.
The hostname argument is the name of the host for which you want DNS information; for example,
nslookup klaatu.
The ip_address argument is the IP address, in dotted decimal notation, of the device for which you want
DNS information.
The hostname argument is the name of the device you want to ping; for example,
ping ftp.motorola.com.
The ip_address argument is the IP address, in dotted decimal notation, of the device you want to locate. If
a host using the specified name or IP address is active, it returns one or more ICMP Echo replies, confirming
that it is accessible from your network.
The -s size argument lets you specify the size of the ICMP packet.
The -c count argument lets you specify the number of ICMP packets generated for the ping request. Values
greater than 250 are truncated to 250.
84
You can use the ping command to determine whether a hostname or IP address is already in use on your network. You cannot use the ping command to ping the Motorola Gateways own IP address.
quit
Exits the Motorola Gateway command line interface.
reset arp
Clears the Address Resolution Protocol (ARP) cache on your unit.
reset crash
Clears crash-dump information, which identifies the contents of the Motorola Gateway registers at the point of system malfunction.
reset firewall-log
Rewinds the firewall log to the first entry.
reset ipmap
Clears the IPMap table (NAT).
reset log
Rewinds the diagnostic log display to the top of the existing Motorola Gateway diagnostic log. The reset log
command does not clear the diagnostic log. The next show log command will display information from the
beginning of the log file.
reset wan
This function resets WAN interface statistics.
reset wepkeys
This function allows you to force your wireless WEP key settings back to the default values, if there are default values. For example, on some models, the WEP keys are based on the serial number. This allows you to get back
those default settings if you have changed them without the need to reset the entire configuration of the unit.
restart [ seconds ]
Restarts your Motorola Gateway. If you include the optional seconds argument, your Motorola Gateway will
restart when the specified number of seconds have elapsed. You must enter the complete restart command
to initiate a restart.
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Administrators Handbook
show all-info
Displays all settings currently configured in the Motorola Gateway.
show config
Dumps the Motorola Gateways configuration script just as the script command does in config mode.
show crash
Displays the most recent crash information, if any, for your Motorola Gateway.
show daylight-savings
Displays the auto-daylight savings time settings information.
show diffserv
Displays the Differentiated Services and QoS values configured in the Motorola Gateway.
86
: 434
: 267
Tx Errors
Rx Errors
: 0
: 0
Receiver:
Incompl Packet Errors
No RBD's For Packet
Carrier Sense Lost
Deferred Replen
:
:
:
:
Transmitter:
TX Retries
Single Collisions
No Buf For Packet
: 0
: 0
: 0
Upper Layers:
Rx No Handler
Rx No Message
Rx Octets
Rx Unicast Pkts
Rx Multicast Pkts
Tx Discards
Tx Octets
:
:
:
:
:
:
:
0
0
0
0
0
0
30773
267
0
0
31692
show group-mgmt
Displays the IGMP Snooping Table. See IP IGMP commands on page 107 for detailed explanation.
show ip arp
Displays the Ethernet address resolution table stored in your Motorola Gateway.
show ip igmp
Displays the contents of the IGMP Group Address table and the IGMP Report table maintained by your Motorola
Gateway.
show ip interfaces
Displays the IP interfaces for your Motorola Gateway.
show ip firewall
Displays firewall statistics.
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Administrators Handbook
show ip lan-discovery
Displays the LAN Host Discovery Table of hosts on the wired or wireless LAN, and whether or not they are currently online.
show ip routes
Displays the IP routes stored in your Motorola Gateway.
show ipmap
Displays IPMap table (NAT).
6rd-check 6rd_ip_v6_conn_name
Sends out 6rd loopback packets to the 6rd BG. Verifies 6rd connectivity to the 6rd BG
show log
Displays blocks of information from the Motorola Gateway diagnostic log. To see the entire log, you can repeat the
show log command or you can enter show log all.
show pppoe
Displays status information for each PPPoE socket, such as the socket state, service names, and host ID values.
88
This syntax is for the 802.1x-supplicant-supported builds only. The openssl trust list is used in all TLS/SSL situations except the 802.1X supplicant.
The default, if you don't append a qualifier, is all. all will show both 802.1x supplicant and openssl trust list root
certs; supplicant will show the supplicant trust list root certs; openssl will show openssl trust list root certs
show rtsp
Displays RTSP ALG session activity data.
show status
Displays the current status of a Motorola Gateway, the device's hardware and software revision levels, a summary
of errors encountered, and the length of time the Motorola Gateway has been running since it was last restarted.
Identical to the status command.
show summary
Displays a summary of WAN, LAN, and Gateway information.
show vlan
Displays detail of VLAN status and statistics.
The hostname argument is the name of the device to which you want to connect; for example, telnet
ftp.Motorola.com.
The ip_address argument is the IP address, in dotted decimal notation, of the device to which you want to
connect.
The port argument is the number of t he port over which you want to open a telnet session.
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Administrators Handbook
view config
Dumps the Motorola Gateways configuration just as the view command does in config mode.
who
Displays the names of the current shell and PPP users.
WAN Commands
atmping vccn [ segment | end-to-end ]
Lets you check the ATM connection reachability and network connectivity. This command sends five Operations,
Administration, and Maintenance (OAM) loopback calls to the specified vpi/vci destination. There is a five second
total timeout interval.
Use the segment argument to ping a neighbor switch.
Use the end-to-end argument to ping a remote end node.
reset dsl
Resets any open DSL connection.
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Administrators Handbook
Moving from top to a subnode You can navigate from the top node to a subnode by entering the node
name (or the significant letters of the node name) at the CONFIG prompt and pressing RETURN. For example,
you move to the IP subnode by entering ip and pressing RETURN.
Motorola-3000/9437188 (top)>> ip
Motorola-3000/9437188 (ip)>>
As a shortcut, you can enter the significant letters of the node name in place of the full node name at the CONFIG
prompt. The significant characters of a node name are the letters that uniquely identify the node. For example,
since no other CONFIG node starts with b, you could enter one letter (b) to move to the bridge node.
Jumping down several nodes at once You can jump down several levels in the CONFIG hierarchy by
entering the complete path to a node.
Moving up one node You can move up through the CONFIG hierarchy one node at a time by entering the
up command.
Jumping to the top node You can jump to the top level from anywhere in the CONFIG hierarchy by entering the top command.
Moving from one subnode to another You can move from one subnode to another by entering a partial
path that identifies how far back to climb.
Moving from any subnode to any other subnode You can move from any subnode to any other subnode
by entering a partial path that starts with a top-level CONFIG command.
Scrolling backward and forward through recent commands You can use the Up and Down arrow keys
to scroll backward and forward through recent commands you have entered. When the command you want
appears, press Enter to execute it.
92
Command
component
Command verbs
Keywords
Argument Text
Numbers
IP addresses
If a command is ambiguous or miskeyed, the CLI prompts you to enter additional information. For example, you
must specify which virtual circuit you are configuring when you are setting up a Motorola Gateway.
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Administrators Handbook
option (off) [on | off]:
on
You can accept the default value for a field by pressing the Return key. To use a different value, enter it and press
Return.
You can enter the CONFIG step mode by entering set from the top node of the CONFIG hierarchy. You can enter
step mode for a particular service by entering set service_name. In stepping set mode (press Control-X
<Return/Enter> to exit. For example:
94
CONFIG Commands
This section describes the keywords and arguments for the various CONFIG commands.
Connection commands
conns are used to create connections, for example, a WAN or LAN conn. There may be more than one of each
depending on your model. names correspond to the system object IDs (OIDs) but you can name them yourself.
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Administrators Handbook
Filterset commands
Filtersets provide packet filtering and QoS configuration. Packets are identified by characteristics that allow QoS
and forwarding decisions to be made. These characteristics can be at the MAC layer, IP layer, TCP | UDP | ICMP
layer(s), or (in applicable circumstances) 802.1q/p (VLAN-tagging) layer.
A maximum of 8 filtersets are supported. Each filterset can have up to 8 rules configured. A maximum 8 egress
queues are supported. Each queue can have up to 8 entries.
A filterset rule identifies packet attributes to match with its match parameters. It acts on these packets using its
default action parameters.
96
Minimize-Delay (0x10)
Maximize-Throughput (0x08)
Maximize-Reliability (0x04)
Minimize-Cost (0x02)
Normal-Service (0x00)
{ "CS0",
{ "CS1",
{ "CS2",
{ "CS3",
{ "CS4",
{ "CS5",
{ "CS6",
0x00
0x08
0x10
0x18
0x20
0x28
0x30
}
}
}
}
}
}
}
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Administrators Handbook
{
{
{
{
{
{
{
{
{
{
{
{
{
{
{
"CS7", 0x38 }
"BE", 0x00 }
"AF11", 0x0a }
"AF12", 0x0c }
"AF13", 0x0e }
"AF21", 0x12 }
"AF22", 0x14 }
"AF23", 0x16 }
"AF31", 0x1a }
"AF32", 0x1c }
"AF33", 0x1e }
"AF41", 0x22 }
"AF42", 0x24 }
"AF43", 0x26 }
"EF", 0x2e }
98
Default actions
If a packet passes through all of a filter's rules without a match, then the filterset's default-actions come into play.
These behave the same way that rule actions behave.
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Administrators Handbook
Queue commands
Queue configuration typically requires a classification component to set a QoS marker to a packet and a queueing
component to schedule the marked packets to the link. This is accomplished using filtersets (Filterset commands on page 96).
the following types of queue building blocks are supported:
basic queue
ingress queue
priority queue
wfq (weighted fair queue)
100
for (strict) priority queue, the higher priority gets link resource first.
for wfq queue, each entry gets reserved bandwidth according to its weight. If different priority is given, any
excess bandwidth is offered to higher priority entry first; otherwise any excess bandwidth is distributed to the
weights ratio.
If bps-mode is set to bps, then setting the weight to 0 will allocate the remaining available bandwidth to the
queue entry.
If no priority specified, excess bandwidth will be distributed proportionately to the weight ratio.
IP Gateway commands
set ip gateway enable [ on | off ]
Specifies the conn of the gateway. Normally, this would be the WAN connection. Specifies whether the Motor-
ola Gateway should send packets to a default Gateway if it does not know how to reach the destination
host.
IPv6 Commands
set ip6 enable [ on | off ]
Enables/disables IPv6 globally.
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Administrators Handbook
ip6 conn
Static Connections
ip6 conn (type = static): Statically configured IPv6 connection.
6rd Connections
ip6 conn (type = rd, side = wan). This WAN connection type is a 6rd tunnel over an IPv4 conn in accordance
102
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Administrators Handbook
one or more prefix another IPv6 conn (typically a WAN conn) , if available. In order for a dp connection to
become fully operational, its underlying link must be up AND the IPv6 connection which delegates the prefix must
have created one or more prefixes from which to draw the dp connection's global prefix.
means to provide clients with stateful or stateless IPv6 prefixes and addresses, as well as addition client parameters such as MTU size and IPv6-addressable DNS servers.
104
set ip6 conn name name dhcp-server lease-time seconds [ 180 - 8553600 ]
DHCPv6 lease time.
set ip6 conn name name dhcp-server dns-server optional IPv6 address
IPv6 address of advertised DNS server (optiona).
Static Routes
ip6 static-route.
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Administrators Handbook
IP DNS commands
set ip dns domain-name domain_name
Specifies the default domain name for your network. When an application needs to resolve a host name, it
appends the default domain name to the host name and asks the DNS server if it has an address for the fully
qualified host name.
106
IP IGMP commands
Multicasting is a method for transmitting large amounts of information to many, but not all, computers over an
internet. One common use is to distribute real time voice, video, and data services to the set of computers which
have joined a distributed conference. Other uses include updating the address books of mobile computer users in
the field, or sending out company newsletters to a distribution list.
Since a router should not be used as a passive forwarding device, Motorola Gateways use a protocol for forwarding multicasting: Internet Group Management Protocol (IGMP).
Motorola Gateways support IGMP Version 1, Version 2, or Version 3.
IGMP Snooping is a feature of Ethernet layer 2 switches that listens in on the IGMP conversation between
computers and multicast routers. Through this process, it builds a database of where the multicast routers reside
by noting IGMP general queries used in the querier selection process and by listening to other router protocols.
From the host point of view, the snooping function listens at a port level for an IGMP report. The switch then processes the IGMP report and starts forwarding the relevant multicast stream onto the host's port. When the switch
receives an IGMP leave message, it processes the leave message, and if appropriate stops the multicast stream
to that particular port. Basically, customer IGMP messages although processed by the switch are also sent to the
multicast routers.
In order for IGMP snooping to function with IGMP Version 3, it must always track the full source filter state of each
host on each group, as was previously done with Version 2 only when Fast Leave support was enabled.
IGMP Version 3 supports:
IGMP Source Filtering: the ability for group memberships to incorporate source address filtering. This allows
Source-Specific Multicast (SSM). By adding source filtering, a Gateway that proxies IGMP can more selectively
join the specific multicast group for which there are interested LAN multicast receivers.
These features require no user configuration on the Gateway.
You can set the following options:
IGMP Snooping enables the Motorola Gateway to listen in to IGMP traffic. The Gateway discovers multi-
cast group membership for the purpose of restricting multicast transmissions to only those ports which have
requested them. This helps to reduce overall network traffic from streaming media and other bandwidth-intensive IP multicast applications.
Robustness a way of indicating how sensitive to lost packets the network is. IGMP can recover from robustness minus 1 lost IGMP packet. The default value is 2.
Query Interval the amount of time in seconds between IGMP General Query messages sent by the querier
gateway. The default query interval is 125 seconds.
Query Response Interval the maximum amount of time in tenths of a second that the IGMP Gateway waits
to receive a response to a General Query message. The default query response interval is 10 seconds and
must be less than the query interval.
Unsolicited Report Interval the amount of time in seconds between repetitions of a particular computers
initial report of membership in a group. The default unsolicited report interval is 10 seconds.
Querier Version select a version of the IGMP Querier: version 1, version 2, or version 3. If you know you will
be communicating with other hosts that are limited to v1 or v2, for backward compatibility, select accordingly;
otherwise, allow the default v3.
NOTE:
IGMP Querier version is relevant only if the Gateway is configured for IGMP forwarding. If any IGMP
v1 routers are present on the subnet, the querier must use IGMP v1. The use of IGMP v1 must be
administratively configured, since there is no reliable way of dynamically determining whether IGMP
v1 routers are present on a network. IGMP forwarding is enabled per IP Profile and WAN Connec-
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tion Profile.
Last Member Query Interval the amount of time in tenths of a second that the IGMP gateway waits to
receive a response to a Group-Specific Query message. The last member query interval is also the amount of
time in seconds between successive Group-Specific Query messages. The default last member query interval
is 1 second (10 deci-seconds).
Last Member Query Count the number of Group-Specific Query messages sent before the gateway
assumes that there are no members of the host group being queried on this interface. The default last member
query count is 2.
Fast Leave set to off by default, fast leave enables a non-standard expedited leave mechanism. The querier
keeps track of which client is requesting which channel by IP address. When a leave message is received, the
querier can check its internal table to see if there are any more clients on this group. If there are none, it immediately sends an IGMP leave message to the upstream querier.
Log Enable If set to on, all IGMP messages on both the LAN and the WAN will be logged.
Wireless Multicast to Unicast conversion Only available if IGMP Snooping is enabled. If set to on, the
Gateway replaces the multicast MAC-address with the physical MAC-address of the wireless client. If there is
more than one wireless client interested in the same multicast group, the Gateway will revert to multicasting
the stream immediately. When one or more wireless clients leave a group, and the Gateway determines that
only a single wireless client is interested in the stream, it will once again unicast the stream.
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NTP commands
set ip ntp enable [ on | off ]
Enables or disables acquiring the time of day from an NTP (Network Time Protocol) server.
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110
Link commands
links represent physical connections. Currently, port-based VLAN support is provided at this level.
set link name name port-vlan ports [ lan | ptm | vc-1 | vc-2 ]
Specifies a port-based VLAN on the selected ports on the link named name.
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112
The default is on, which means the Gateway expects to get nameserver addresses when the PPP link comes
up. This especially applies when the primary WAN connection is PPP.
However, there are some unusual situations where the PPP connection is not the primary WAN, for example
when the connection is used only for management. In that situation it may be desirable to not pick up more
nameserver addresses. You can do that by setting the parameter to off.
NOTE:
This is an expert-mode setting that will rarely be used. The setting should be left on, unless you are
an expert user who knows you do not want the Gateway to acquire any nameserver addresses from
this PPP connection.
Management commands
All management related items are grouped in this section.
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http://some_url.com:port_number
or
http://123.45.678.910:port_number
On units that support SSL, the format for the ACS URL can also be:
https://some_url.com:port_number
or
https://123.45.678.910:port_number
NOTE:
You cannot specify a port setting of 0 (zero) for both the web and telnet ports at the same time. This
would prevent you from accessing the Gateway.
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TR-064
DSL Forum LAN Side CPE Configuration (TR-064) is an extension of UPnP. It defines more services to locally
manage the Motorola Gateway. While UPnP allows open access to configure the Gateway's features, TR-064
requires a password to execute any command that changes the Gateway's configuration.
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118
Ethernet interfaces
set physical enet 1 port media [ auto | 100-fd | 100-hd | 10-fd | 10-hd ]
Sets the Ethernet ports media flow control: Automatic, 100 Mbps Full-Duplex, 100 Mbps Half-Duplex, 10 Mbps
Full-Duplex, or 10 Mbps Half-Duplex. Default is auto.
Wireless interfaces
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120
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VoIP commands
(supported models only}
Voice-over-IP (VoIP) refers to the ability to make voice telephone calls over the Internet. This differs from traditional phone calls that use the Public Switched Telephone Network (PSTN). VoIP calls use an Internet protocol,
Session Initiation Protocol (SIP), to transmit sound over a network or the Internet in the form of data packets. Certain Motorola Gateway models have one or more voice ports for connecting telephone handsets. These models
support VoIP. If your Gateway is a VoIP model, you can configure the VoIP features.
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Advanced settings
124
The telephony features include advanced settings for fine tuning phone behavior. The following codecs and associated value defaults are supported:
Codec G729
Codec G726_16
packetization-time
20
Codec G711U
20
Codec G711A
20
20
jitter-max-reorder-delay
50
50
50
50
jitter-max-accept-late-seqnum
200
200
200
200
jitter-initial-delay
80
80
80
80
jitter-exe-frame-del-mode
off
off
off
off
jitter-max-transit-delay
250
250
250
250
jitter-peak-transit-delay
475
475
475
475
jitter-delay-buff-inc
10
10
10
10
jitter-transit-delay-threshold
10000
10000
10000
10000
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Codec G726_24
Codec G726_32
Codec G726_40
packetization-time
20
20
20
jitter-max-reorder-delay
50
50
50
jitter-max-accept-late-seqnum
200
200
200
jitter-initial-delay
80
80
80
jitter-exe-frame-del-mode
off
off
off
jitter-max-transit-delay
250
250
250
jitter-peak-transit-delay
475
475
475
jitter-delay-buff-inc
10
10
10
jitter-transit-delay-threshold
10000
10000
10000
Syntax is as follows:
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DSP settings
128
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System commands
set system name name
Specifies the name of your Motorola Gateway. Each Motorola Gateway is assigned a name as part of its factory
initialization. The default name for a Motorola Gateway consists of the word Motorola-7000/XXX where XXX is
the serial number of the device; for example, Motorola-7000/9437188. A system name can be 1 255 characters
long. Once you have assigned a name to your Motorola Gateway, you can enter that name in the Address text
field of your browser to open a connection to your Motorola Gateway.
NOTE:
Some broadband cable-oriented Service Providers use the System Name as an important identification and support parameter. If your Gateway is part of this type of network, do NOT alter the System Name unless specifically instructed by your Service Provider.
130
high - High-level informational messages or greater; includes status messages that may be significant but do
not constitute errors. The default.
alerts - Warnings or greater; includes recoverable error conditions and useful operator information.
failures - Failures; includes messages describing error conditions that may not be recoverable.
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Debug Commands
When you are in SHELL mode, the DEBUG prompt is the name of the Motorola Gateway/DEBUG followed by a
right angle bracket (>). For example, if you open a CLI connection to the Motorola Gateway named Motorola3000/9437188, then type debug you would see Motorola-3000/9437188/DEBUG> as your prompt.
Debug level is available for field debugging purposes.There is no service and quality level guarantee from Motorola. This level is intended for SEs or Telcos lab people, not for normal operation at home for end users.
Commands
console
Make this session the console.
mirror off
Turns off port mirroring.
trace
To see the "trace" messages, first enable console. Toggles routing tracing for:
arp
dhcp
server
agent
client
shell
bridge
dns
dyndns
fw
http
server
client
igmp
proxy
snooping
ip
ipesp
ipmap
ipsec
key
pptp
rip
tftp
sip
132
stcp
tls
wireless
voip
sip
dsp
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CHAPTER 5
Description
Dimensions:
(Unit without the stand) H: 194 mm, W: 32 mm, D: 148 mm, Weight: 403 grams
(Unit with the stand) H: 210 mm, W: 77 mm, D: 166 mm, Weight: 449 grams
Communications interfaces: The Motorola Gateways have an RJ-11 jack for DSL line connections and a 4-
port 10/100Base-T Ethernet switch for your LAN connections, and a 400 mW wireless radio for Wi-Fi connections.
Power requirements
Min10.5W/110VAC
Max17.2W/110AC
Min 8.4W/12VDC@2A
Environment
Operating temperature: 0 to +40 C
Storage temperature: 0 to +70 C
Relative storage humidity: 20 to 80% noncondensing
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Agency approvals
North America
Safety Approvals:
EMC:
Canada ICES-003
Telecom:
Canada CS-03
136
Warnings:
This is a Class B product. In a domestic environment this product may cause radio interference, in
which case the user may be required to take adequate measures. Adequate measures include
increasing the physical distance between this product and other electrical devices.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.
United States. This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.
2.
this device must accept any interference received, including interference that may cause undesired operation.
Service requirements. In the event of equipment malfunction, if under warranty we will exchange a product
deemed defective. Under FCC rules, no customer is authorized to repair this equipment. This restriction applies
regardless of whether the equipment is in or out of warranty.
Technical Support for Hardware Products
1-877-466-8646
http://www.motorola.com/support
Important
This product was tested for FCC compliance under conditions that included the use of shielded
cables and connectors between system components. Changes or modifications to this product not
authorized by the manufacturer could void your authority to operate the equipment.
Canada. This Class B digital apparatus meets all requirements of the Canadian Interference -Causing Equipment
Regulations.
Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du
Canada.
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Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. In some cases, the companys inside wiring associated with a
single line individual service may be extended by means of a certified connector assembly
(telephone extension cord). The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to the certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum
number of terminals allowed to be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed 5.
138
Caution
The direct plug-in power supply serves as the main power disconnect; locate the direct plug-in power supply
near the product for easy access.
For use only with CSA Certified Class 2 power supply, rated 12VDC, 1.0A.
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the
network interface.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
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The Federal Communications Commission (FCC) has established Rules which permit this device to be directly
connected to the telephone network. Standardized jacks are used for these connections. This equipment
should not be used on party lines or coin phones.
2.
If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be
disconnected until the source of the problem can be determined and until repair has been made. If this is not
done, the telephone company may temporarily disconnect service.
3.
The telephone company may make changes in its technical operations and procedures; if such changes affect
the compatibility or use of this device, the telephone company is required to give adequate notice of the
changes. You will be advised of your right to file a complaint with the FCC.
4.
If the telephone company requests information on what equipment is connected to their lines, inform them of:
a. The telephone number to which this unit is connected.
b. The ringer equivalence number. [0.XB]
c. The USOC jack required. [RJ11C]
d. The FCC Registration Number. [XXXUSA-XXXXX-XX-E]
Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine how
many devices can be connected to your telephone line. In most areas, the sum of the REN's of all devices on
any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly.
FCC Statements
a) This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
bottom of this equipment is a label that contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
b) List all applicable certification jack Universal Service Order Codes (USOC) for the equipment: RJ11.
c) A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
d) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs
on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas,
the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local telephone company. For products approved after July 23,
2002, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is
separately shown on the label.
e) If this equipment, the Motorola Gateway, causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt
practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
f) The telephone company may make changes in its facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens the telephone company will provide advance notice in order
for you to make necessary modifications to maintain uninterrupted service.
g) If trouble is experienced with this equipment, the Motorola Gateway, for warranty information, please contact:
Technical Support for Hardware Products
1-877-466-8646
http://www.motorola.com/support
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
h) This equipment not intended to be repaired by the end user. In case of any problems, please refer to the troubleshooting section of the Product User Manual before calling Motorola Technical Support.
i) Connection to party line service is subject to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
140
j) If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
Motorola Series Gateway does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or qualified installer.
RF Exposure Statement:
NOTE: Installation of the wireless models must maintain at least 20 cm between the wireless Gateway and any
body part of the user to be in compliance with FCC RF exposure guidelines.
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Beskyttelse af miljet
med genbrug
Nr du ser dette symbol p et
Motorola-produkt, m produktet
ikke bortskaffes sammen med
husholdningsaffald eller erhvervsaffald.
Umweltschutz durch
Recycling
Wenn Sie dieses Zeichen auf
einem Produkt von Motorola
sehen, entsorgen Sie das
Produkt bitte nicht als gewhnlichen Hausoder Bromll.
Cuidar el medio
ambiente mediante el
reciclaje
Cuando vea este smbolo en un
producto Motorola, no lo
deseche junto con residuos residenciales o comerciales.
Recyclage pour le
respect de
l'environnement
Lorsque vous voyez ce symbole
sur un produit Motorola, ne le
jetez pas avec vos ordures
mnagres ou vos rebuts
d'entreprise.
142
Milieubewust
recycleren
Als u dit symbool op een Motorola-product ziet, gooi het dan
niet bij het huishoudelijk afval of
het bedrijfsafval.
Uw Motorola-materiaal recycleren.
Gooi dit product niet bij het huishoudelijk afval het of bedrijfsafval. In sommige
landen of regio's zoals de Europese Unie, zijn er bepaalde systemen om elektrische of elektronische afvalproducten in te zamelen en te recycleren. Neem
contact op met de plaatselijke overheid voor informatie over de geldende
regels in uw regio. Indien er geen systemen bestaan, neemt u contact op met
de klantendienst van Motorola.
Dbao o rodowisko
- recykling
Cuidando do meio
ambiente atravs da
reciclagem
Produktu nie naley wyrzuca do komunalnych pojemnikw na mieci. W niektrych krajach i regionach, np. w Unii Europejskiej, istniej systemy zbierania i
Produktw Motorola oznacrecyklingu sprztu elektrycznego i elektronicznego. Informacje o utylizacji tego
zonych tym symbolem nie naley
rodzaju odpadw naley uzyska od wadz lokalnych. Jeli w danym regionie
wyrzuca do komunalnych pojemnie istniej systemy zbierania odpadw elektrycznych i elektronicznych, infornikw na mieci.
macje o utylizacji naley uzyska od biura obsugi klienta firmy Motorola
(Motorola Customer Service).
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Appendix A
This section contains information about the Motorola Gateway Captive Portal Support.
Overview
Motorola follows the 2Wire RPC specification for implementation of Captive Portal.
The Captive Portal feature redirects all TCP traffic destined to port 80 and redirects it to a captive portal URL. White-IP address list can be configured. HTTP traffic destined to IP addresses in the white IP
address list will not be redirected. Changes to Captive Portal parameters take place immediately without reboot.
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X_00D09E_GetCaptivePortalParams RPC:
<!-- X_00D09E_GetCaptivePortalParams -->
<xs:element name="X_00D09E_GetCaptivePortalParams">
<xs:annotation>
<xs:documentation>X_00D09E_GetCaptivePortalParams message is
to get the Captive Portal parameters on a CPE.</xs:documentation>
146
</xs:annotation>
<xs:complexType/>
</xs:element>
<!-- X_00D09E_GetCaptivePortalParamsResponse -->
<xs:element name="X_00D09E_GetCaptivePortalParamsResponse">
<xs:annotation>
<xs:documentation>X_00D09E_GetCaptivePortalParamsResponse
response message for X_00D09E_GetCaptivePortalParams request.<
xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="CaptivePortalParamStruct"
type="tns:CaptivePortalParamStruct"/>
</xs:sequence>
</xs:complexType>
</xs:element>
X_00D09E_SetCaptivePortalParams RPC:
<!-- X_00D09E_SetCaptivePortalParams -->
<xs:element name="X_00D09E_SetCaptivePortalParams">
<xs:annotation>
<xs:documentation>X_00D09E_SetCaptivePortalParams message to
set the Captive Portal parameters on a CPE.</xs:documentation>
</xs:annotation>
<xs:complexType>
<xs:sequence>
<xs:element name="CaptivePortalParamStruct"
type="tns:CaptivePortalParamStruct"/>
</xs:sequence>
</xs:complexType>
</xs:element>
<!-- X_00D09E_SetCaptivePortalParamsResponse -->
<xs:element name="X_00D09E_SetCaptivePortalParamsResponse">
<xs:annotation>
<xs:documentation>X_00D09E_SetCaptivePortalParamsResponse
response message is a response for X_00D09E_SetCaptivePortalParams
request.</xs:documentation>
</xs:annotation>
<xs:complexType/>
</xs:element>
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148
Index
Device List 24
DHCP lease table 85
Diagnostic log 85, 88
Diagnostics 61
Documentation conventions
Symbols
!! command
82
A
Access Code 26
Address resolution table 87
Administrator password 81
Arguments, CLI 92
ARP
Ethernet statistics
85
F
filter
parts 50
parts of 50
Command 83, 90
filter sets
disadvantages 49
using 51
B
Broadband Status
28
filters
using 50, 51
firewall 87
Firewall Advanced 60
Firewall Status 48
Call Statistics 45
Captive Portal 145
CLI 77
!! command 82
Arguments 92
Command shortcuts 82
Command truncation 92
Configuration mode 92
Keywords 92
Navigating 92
Prompt 82, 92
Restart command 82
SHELL mode 82
View command 93
Command
ARP 83, 90
Ping 84
Telnet 89
Command line interface (see CLI)
CONFIG
Command List 80
Help 23
Home Network
D
50
31
I
ICMP Echo 84
IGMP 107
IGMP Snooping 107
IP DNS commands 106
IP Gateway commands 101
IP IGMP commands 107
IP interfaces 87
IP Passthrough 58
IP routes 88
IPMap table 88
K
Keywords, CLI
Configuration mode 92
Connection commands 95
Custom Service 55
Default Server 59
designing a new filter set
Device Access Code 21
92
L
LAN Ethernet Statistics 33
LAN Host Discovery Table 88
LEDs 14
Link commands 111
links bar 24
Log 88
Logging in 81
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Logs
64
System commands
System Information
M
MAC Filtering 40
Management commands
Manual Update 66
Memory 88
T
113
tab bar 23
Telnet 81
Telnet command 89
Test Web Access 62
TFTP server 83
Traceroute 62
Trivial File Transfer Protocol
Troubleshoot 61
Truncation 92
N
NAT Pinhole commands
NAT/Gaming 53
NSLookup 62
NTP commands 109
121
P
Packet Filters
Password
User name 81
User password
49
Administrator 81
User 81
81
117
View command 93
view config 90
Voice 43
Voice-over-IP 122
VoIP 122
WiFi-Key 37
Wireless 35
Wireless Security
Reset Connection 67
Reset Device 67
Restart 85
Restart command 82
Restart Modem 27
S
Safety Instructions
Security
12
filters 49
Session Initiation Protocol
SHELL
122
Command Shortcuts 82
Commands 82
Prompt 82
SHELL level 92
SHELL mode 82
show config 86
Show ppp 91
SIP 122
Step mode 93
Subnets & DHCP 41
Supported Games and Software
150
130
25
56
37
83
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