Project On Marketing Strategy of Asian Paints - 194513673
Project On Marketing Strategy of Asian Paints - 194513673
Project On Marketing Strategy of Asian Paints - 194513673
SUBMITTED TO PROF.N.RAJKUMAR
DEAN, IBAT SCHOOL OF MANAGEMENT
BHUBANESWAR
SUBMITTED BY
1. DIANA SAHU (71)
2. PUSPANJALI KAR (90)
3. SASWATO BHATTACHARJEE (98)
4. SIBASIS MOHANTY (107)
MBA-I
SECTION B, GROUP NO-3
ACKNOWLEDGEMENT:
A successful project can never be prepared by the singular efforts but I also
demands the help and guardianship of some conversant person who under pin
actively or passively in the completion of a successful project.
Our project on ASIAN PAINTS LTD would not have taken the
present form in the absence of the invaluable guidance, inspiration and cooperation
from many people.
We take this opportunity to express our deep gratitude to Prof.
N. Rajkumar, Dean, IBAT school of management, Bhubaneswar who have given
us the opportunity to present this project and continuously monitored us to perform
well.
In this context we would like to express our gratitude and
thankfulness to Prof. G.K.Murty for providing us with his advise and support
through our project session.
We also express our thanks to Sakti Hardware, Damana,
Chandrasekharpur, Bhubaneswar for providing us with valuable data.
We are deeply indebted to the Director ,faculty members of our
institute, IBAT school of management, Bhubaneswar for helping us with their
support and guidance that help a lot in successfully completing this project.
Finally we express our cordial thanks to our parents, friends for their
unmatched support , guidance and love throughout the project preparation.
1.Daina Sahu (71)
2.Puspanjali Kar (90)
3. Saswato Bhattacharjee (98)
4. Sibasis Mohanty (107)
Section B,Group No-3
CONTENTS
SLNO
1
2
3
COMPONENTS
ITEMS COVERED
PAGE NO
Situation analysis-I
Category analysis
Sales analysis
Share Price analysis
1
1
2
4
Situation analysis-II
Competitor analysis
Customer analysis
Assumptions of planning
5
7
9
Corporate objective
Divisional objective
Marketing objectives
Programme objectives
11
12
13
14
Strategy alternatives
Competitor strategy
16
17
Positioning strategy
Customer segmentation
and Targeting
Core strategy
20
40
Executive Summary
Introduction
5
Marketing objectives
6
Marketing strategy-I
7
Marketing strategy-II
8
Financial Documents
10
Marketing
Programme
Pricing
Product
Brand
Promotion
Distribution
Service
Research
Control Strategy
22
25
44
27
29
32
33
36
37
38
46
EXECUTIVE SUMMARY
3
Asian Paints is India's largest paint company and the third largest paint company in Asia
today, with a turnover of Rs 30.2 billion (around USD 680 million). The company has an
enviable reputation in the corporate world for professionalism, fast track growth, and
building shareholder equity. Asian Paints operates in 22 countries and has 30 paint
manufacturing facilities in the world servicing consumers in over 65 countries. Besides
Asian Paints, the group operates around the world through its subsidiaries Berger
International Limited, Apco Coatings, SCIB Paints.
The Company's paint business in India consists of Decorative, Industrial &
Automotive coatings. During the fiscal year ended March 31, 2006, paints accounted for
79.1% of the Company's sales. Decorative paints include wall finishes for interior and
exterior use, enamels, wood finishes and ancillary products, such as primers and putties.
Industrial Coatings comprise high performance coatings, powder coatings and auto
refinish coatings. The automotive coating segments are catered to by the joint venture
Asian PPG Industries Ltd. The Company also has chemicals businesses consisting of
phthalic anhydride and pentaerythritol manufactured at Ankleshwar, Gujarat and
Cuddalore, Tamil Nadu, respectively.
The Indian paint market is highly saturated with many paint companies with
varieties of product. Kansai Nerolac paints Ltd. Berger paints India Ltd. ICI India Ltd.
Shalimar Paint Ltd, Snowcem India Ltd are the main competitors of Asian Paints. Among
them Nerolac Paints have a very good market share in the Industrial Paint segment.
Asian Paints adopted some marketing objectives & strategies. Asian paint is
ready to achieve its corporate objective by taking care of the Customers, Employees,
Brand image, Dealer Vendor relationship & technology.Companys three divisions are not
equally performing well.So it has different objective & planning to gain the top most
position in the Indian paint market. Asian Paints has different marketing strategy for the
urban as well as the rural market in India.
The company always maintaining some alternate strategy & keeping in track
with the strategy maintaining by its competitor. In decorative sector company is strong
enough, but it need to take care of the Industrial sector so as to increase the overall sales.
Considering the pricing strategy of Asian paints, company has several priced
products. It starts from very low end to the premium level. Asian paints Colour World
concept helped the consumer to choose the colour combination & other appropriates
according to their wish from a very wide range of product. Companys famous logo
GATTU helped it overcome while entering into the rural market, as visualization has its
own effect. Other than this Asian Paints is using its website as a very good medium to
reach the high/upper middle class consumers. With these tools company is expecting to
generate much more revenue than the earlier years.
Asian paints wonderful promotional strategy helped the company to extend its
business in several other countries with success. A very attractive distribution policies &
proper distribution channel with more than 15000 dealers helped Asian paints to spread
its business in more than 3500 big & small cities in India.
The company used to maintain a very strong market research cell, which helps
them to take care of the consumers need & intensify their R&D accordingly. Asian Paints
approaches the environment issue from the perspective of waste minimization and
conservation of resources. Thus, the continued attempt is to reuse, recycle and eliminate
waste, which results in less and less waste being generated.
Asian Paints, took a huge stride towards promoting the cause of total water
management by giving Mumbai (and neighboring districts like Thane) its first Total
Water Management (TWM) Centre, which is located in the premises of Asian Paints
manufacturing facility at Bhandup.
INTRODUCTION :
Asian Paints Ltd. has a combined turnover of 630 million US dollars. With
its
strong presence in the Indian subcontinent, south East Asia, Far East, South pacific
5
Caribbean, Africa & Europe. Along with Asian paints the group consists of SCIB
chemicals, Berger International & APCO coatings. Together the group has 30
manufacturing unit globally.
The company was incorporated in the year 1942 in India. Asian paints have
extensively computerized its operations in India using the cutting edge solution provided
by SAP & i2. It helped the company drive benefits of faster market analysis for better
decision making.
The product portfolio of the Asian Paints group covers a large spectrum of finish
coasts & ancillary products in decorative paints, wood finishes, automobile OEMs &
refinishes, marine & Industrial coatings.
SITUATION ANALYSIS-1
CATEGORY ANALYSIS
The different categories of Asian paints Ltd. are
PAINT :
Companys paint business in India consists of decorative, Industrial &
Automotive coating. In 2005-06, these accounted for 79.1% of the group sales. It is
estimated that the local market for all paints including cement paints & other powder
products manufactured by all companies big & small would have been around Rs.95
billion in 2005-06.
1) DECORATIVE PAINTS:
Decorative paints account covers almost 75% of the overall paint market in India.
In this segment Asian paint has been a leader for almost four decades. Decorative paints
include wall finishes, for interior & exterior uses, examples, wood finishes & ancillary
products such as primers, putties, etc.
2) INDUSTRIAL COATINGS :
Industrial coatings have a moderate growth rate than decorative coating, led by
the growth in automotive original equipment sector, powder coatings & protective
6
coatings. Industrial coatings are classified into automotive & non-automotive coatings are
classified into automotive & non-automotive coatings. While Asian paints Industrial
coating Ltd. (APICL) services the powder coating segment, Asian paints Ltd. caters to be
remaining non-auto industrial coatings segments.
3) AUTOMOTIVE COATING:
The actual look and feel of a vehicle undergoes a sea of change over time. The paint on a
vehicle loses gloss, is subjected to a lot of wear and tear and hence starts deteriorating.
Asian Paints is not having a very good market share in this segment.
CHEMICALS :
Asian paints have chemical business consisting of Pthalic Axhydride & pentaerythritol
manufactured at Ankleswar, Gujrat & Cuddalore, Tamilnadu. During 2005-06
approximately 42% of companys chemical was sold in-house & rest at open market.
SALES ANALYSIS :
Sales over the last 6 years (in Rs. crores)
Year
12 March
March
March
March
March
March
months
2001
2002
2003
2004
2005
2006
Gross
1526.01
1662.33
1887.7
2111.08
2366.16
2807.05
8.93
13.55
11.83
12.08
18.63
sales
Percentage increasing
Net sales
1322.38
1450.71
1641.27
1841.92
2037.55
2433.37
Parentage
9.7
13.13
12.22
10.62
19.42
increase
Net sales
3000
2500
2000
1500
1000
500
0
2001
2002
2003
2004
2005
2006
Results of operation :
Net sales & operating income of stand alone entity increased to Rs.24333.7
million from 20375 million showing a growth of 19.42% in the year 2005-2006 (March).
This is driven mainly on account of good paint volume sales growth of 13.8% &
price revisions effected during the year. For the group, net sales & operating income
shows an income shows an increase of 17.4% to Rs.30210 million.
Asian Paints has a steady growth over the last 6 years, so the financial condition is
very much stable & it is expected to reach at the top position in the Indian paint market.
In the following share price analysis of Asian paints we have considered the
closing price of share of Fridays for the month of May, June, July 2006.
Table showing the share price (on Fridays of May, June, July 2006)
5 May
Closing
6487.7
share
price (in
Rs)
12
19
26
16
23
30
14
21
28
May
May
may
June
June
Jun
Jun
Jun
July
July
July
July
550.
566.
573
597. 581.
571.
581.
585.4
75
65
05
85
25
70
65
7/28/06
7/21/06
7/14/06
7/7/06
6/30/06
6/23/06
6/16/06
6/9/06
6/2/06
5/26/06
5/19/06
5/5/06
660
640
620
600
580
560
540
520
500
5/12/06
Date
Discussion :
Though there is a downfall in the share price of Asian paints but it is among the
most actively traded stocks in India market. In terms of absolute daily returns the best
performer in the paint market is godless Nerolac, Where Asian paints comes at 4 th place
with a return of 17%. The least risky stock among the paint market was Asian paints with
daily volatility of returns of around 1.43%.
The investment on the stocks of Asian Paints could be a good investment option
from a medium there prospective. It is the largest player in the industry with a vital
strangle hold over the decorative segment.
With its high level of efficiency & developed marketing infrastructure Asian
Paints is well placed in the market & have a very high growth prospect.
SITUATION ANALYSIS-2
Asian paints limited with its three business units decorative, Industrial &
International business is one of the largest paint company in India. It had a sell over 300
million litres of paint in 2005-06. Significantly the group has crossed the Rs.3000 crore
turnover mark-a preset mile stone for the company.
Here we will be analyzing three situations of the company
(i)
Competitor analysis
(ii)
Customer Analysis
(iii)
Assumption on planning
1) COMPETITOR ANALYSIS :
The Indian paint market is highly saturated with many paint companies with
varieties of product. Asian paints ltd, Kansai Nerolac paints Ltd. Berger paints India Ltd.
ICI India Ltd. Shalimar Paint Ltd, Snowcem India Ltd are the market leaders.
Here we are only considering the nearby competitors of Asian Paints which are
Nerolac paints Ltd, Berger paints Ltd & Indian chemical Imperial (ICI) Ltd.
Sales of different companies in the Financial year 2005-2006
Name of the Asian paints ltd Nerolac paints Berger paints
company
ltd.
1064.22
948.54
Rs. Crore)
COMPANY
Asian Paints
Nerolac paints
Strengths
1. In the IInd 1.
in overall paint
leader in
market & in
Industrial paint
decorative paint
market
sector.
market in India
2.
ICI paints
share 40%
kansai
In
the
Tie-up
2. Available in provides
Berger paints
foreign Germany
2. In decorative
valspar of US paints
it
area
Industrial
&
3.
Pricing automobile
main
policy oriented market
maruty
to all kinds of client
purchased 49%
4.
Weakness
1.
share of Quest
Int.
udyog
customer
India
limited.
paint
recently
sector decorative
is
Overall 1.
market
very is
not
2. No tie up
low.
with foreign
manufactures.
area is poor.
Through it has
3.
market
very existence
impressive.
&
Industrial
almost 2-3%
Overall
units in several
countries.
market
3.Innovation in
paint
developing new
ahead of Nerolac.
Asian buyer
is well behind
for
product.
1.
Acquiring/ 1.
Increasing
Improve
position
its 1.
in with
come
up 1. Merger with
new Quest
will
11
paint innovations
to provide to have
challenge Asian an
experience
foreign
Capturing paints & Berger in
market,
2. Developing whole industrial paints
Opportunities
particularly in
market
in paint market
UK.
automobile
2.
industry, which
accounts
50%
for
of
Industrial paint
market.
1.
advancing
rapidly
in products
2.
Nerolac
Industrial
&
competing
nearly
market
2) CUSTOMER ANALYSIS :
Asian paint with its natural competitive advantage of size (Number 1 in India),
Strong brand equity & largest distribution Network has acquired the number one position
in Decorative segment in India.
There are few reasons due two which the customers in the decorative segment has
been choosing Asian Paint as their brand
1. As we know brand name has its own value & Asian paint is the number one in
decorative segment, so a purchaser automatically leans in purchasing it.
12
For example, we have two different types of paints, namely Apolite glass
Aenamel & Apolite care Emulsion, which are from Asian Paints, Nerolac paints,
Berger paints & ICI paints. Again due to the competitive market the price is very
closed for all the companies. But due to the Branch awareness of common people
they mostly tend to purchase the products from Asian paints.
2. Company have provided with different varieties of product for different income
groups. For e.g. UTSAV which is a low value paint, is growing at a faster rates
& penetrating with high speed at the lower income group. This policy is helping
the company to move from metros to small towns for branded products.
3. In India frequency of painting has still not increased, which is once is 5 years
only. So consumers are normally changing over to the better quantity & branded
paints.
4. In 2001, Asian Paint launched a new product Tractor Emulson, which pulled the
customer who used distemper to move to emulation paints.
Accessibility of Asian paints to the customers :
Asian paints have started a 24 hours customer help centre at Hyderabad. It is information
to consumers to answer their needs for any query related, to their products. Through this
company is also getting a lot of data related to the customers need & appreciations of the
products.
In order to provide better consumer service, company has connected all colour
world installations with Asian Paints main system through software & providing
computes to dealers. This is speeding up order execution, electronic banking will speed
up recovery & money transfer.
Market Share Analysis :
The market share clearly shows that Asian paint is the leader in Indian paint industry.
The nearest competitors of Asian paints are Nerolac & Barger paints. Asian paints has the
largest sells in Decorative paints.
13
Nerolac paints being widely used in Industry it has a greater share price value.
Industries like Bajaj auto limited, Maruti Udyog & many other car manufacturing
companies use Nerolac paints.
The Industrial paint are priced with premium in comparison to the decorative
paint which is mainly used in house hold decoration.
Berger paints & ICI paints are also providing a shift competition to Asian Paints
in decorative paint, but still there is no sign of threat from them.
Again in the Industrial sector Nerolac paint far ahead of all its competitor. Asian
paint presently building up a new manufacturing unit solely to produce Industrial paint.
Asian paints annually spends on an average Rs325 Cr on its selling & marketing
expenses. It givers us an idea about the effort the company put on expanding its market in
all segments.
When customers buy the products of Asian paints As the customers normally
uses the products of Asian paints on certain occasions like. Marriage ceremony, Dewali
or any other special occasions, other than normal paint in houses, customers are very
choosy & brand specific. This appreciation by the customers helped Asian paints to
become the number one paint company in India.
3. ASSUMPTIONS OF PLANNING :
i.
Though Asian paints is the largest paint company in India but in industrial
sector its performance is not satisfactory. A totally new manufacturing unit is
coming up & will start production by 2007. This will definitely through new
challenges to Nerolac paints, which is the present leader in Industrial coating
market. But before that, a proper introduction of positing very important to
sustain in market.
ii.
With the advancement of technology the demand & choice of people changes
rapidly. So intensive R & d will need to be continued to continuously enhance
the quality of the product.
14
iii.
iv.
In International market also Asian Paints has become a top paint company.
But its strategy regarding the international market must be reviewed at a
certain internal so as to maximize value.
15
MARKETING OBJECTIVES
Four Marketing Objectives of Asian Paints are discussed bellow(i)
Corporate objective
(ii)
Divisional objective
(iii)
Marketing Objective
(iv)
Programme Objective
16
(iii) Employee Asset : Asian paint always praise its employee for its success in the
market. Company always considers employee as a biggest factor of its success.
(iv) Dealer vendor relationship : Asian paint always maintain a close relationship with its
dealers because company think that they play a major role in Asian paint recent success.
(v) Brand Asset : Although it is operating in the commodity market but still Asian paint is
investing heavily in branding. Gattu- Asian paint official mascot is very popular in India.
Divisional objective : Asian paint has following division that are as follows :
(i)
Decorative segment
(ii)
Industrial segment
(iii)
Automotive segment
Decorative segment : Asian paint is the leader in this segment. It is ahead that its
competitor Nerolac and Berger in Decorative segment company still have certain
objective for this sector that to increase it sales and to acquire maximum position in the
market share in Indian paint market.
Objective for decorative segment :
Industrial segment : Asian paint second line of production deals with the industrial
coating. The constraint in these segment is that it is not as successful as the decorative
17
segment. In these sector it has to face a stiff competition from its nearest competitor
Nerolac and Berger Paints.
Objective for Industrial segment :
To build new infrastructure in the country for Industrial coating to increase the
production capacity.
To increase the sales of the Industrial coating with the help of proper Ad.
campaign programme.
Automotive segment : Automotive is the third segment of the Asian paint. It is a product
which company target for the automobile market in India as well as abroad.
Objective of automotive segment :
Marketing Objective : Asian paints the leader in Indian paint Industry has a very
strong marketing division. With more than 35% market share Asian paint is still growing
in leaps and bounce to achieve higher targets. It is changing fundamentally with two
objective in mind a huge ramp in the market share and better growth over the next three
years. Previously company used to function as undifferentiated organization. But now
they have divided it into three section each. And each section has its own independent
support system, targets and performance parameter.
Company marketing objective : As follows
Company is using PC, V-sats based line and internal mesh to become
most networked corporation in India.
18
Asian paint is highly accepted in the urban sector and now the
company is trying to access the rural market with low price product like Utsav
targeting every customer of all income level.
To increase its sales in the urban sector Asian paints today have 30
colour world located in different cities of India where any body can have the
real taste of the colour.
to high price low price product like utsav which is basically targeted to the rural customer
and high price product Apex cefirma for exterior and interior emulsion. Asian paint
investing a huge amount of fun in R & D sector for Quality and the technological
development of product so that it compets globally.
Price : the price range of Asian paint varies according to the product. Asian paint had
always a stragegy in domination in the rural sector. The product that is supplied to the
rural area have low price range. Where as in the urban sector some of the high price
product circulates.
Place : Asian paint is available to all types of customer and the main advantage of the
Asian paint is that it is easily accessible to its customer. At present there are 20,000 dealer
and a large no. of retailer. Asian paints distribution channel extends to the thirty state of
India. Asian paints is also exporting to contrites like Caribbean, Africa, Middle east Asia
and south pacific.
Promotion : Asian paint follow good promotional strategy regarding their sales of the
product. Their promotional strategy are made looking at the different category of the
product and price associated with it. In urban areas Asian paint established colour world
where the customer can enjoy the taste real colour while in rural sector it follow sales
demonstration programme along with van displaying the product of Asian paint in the
rural market. It also invest a huge amount of funds in the advertising sector for the
promotion of this product.
20
MARKETING STRATEGY 1
STRATEGY ALTERNATIVES :
The prospect of a paint company has many dependence like weather, occasions
like puja, id etc. when we consider the decorative segments. So there is always a
possibility of ups & downs in the business. Besides this there is another very important
factor i.e. the position of the competitor. Through Asian paints is the largest paint
company still under circumstances it will have to go for some strategy alternatives.
Alternatives available :
1. As Asian paints market is mainly the decorative segment so a downfall in that
market will lead the company in trouble them it immediate focus will turn to the
Industrial segment.
2. Importance on water based paints may recover a poor situation created due to
sustain poor weather condition in some region.
3. As there is every possibility that conventional coatings are likely to lose some
share ecofriendly coasting is going to be very good alternatives.
4.
With all countries in southeast Asia beginning to adhere to the ASEAN free trade
Area (AFTA) that will reduce trade barriers for paints & coatings. A reduce in
domestic market share of Asian paints then will not be a constant for growth,
became export of paints to the foreign countries will contribute a lot.
5. Increasing the product package & application oriented service will make company
different from others.
6. A strong post sales service division will be an important factor in building
customer loyalty.
7. Tie up with automobile sector with strong appearance will be effective.
8. Lastly but not the least price of oil is increasing day by day, which results to
increase the price of paints. If this can be controlled by stocking oil or directly
linking up with foreign cheap refineries so as get oil at least available price.
21
COMPETITOR STRATEGY :
In the Indian paint industry Asian paints is the leader keeping the other
competitors far behind. In terms of gross sales we can rank the competitors of
Asian paints as :
i) Nerolac paints (ii) Berger Paints (iii) ICI Paints.
In industry they are recognized as trailing firms. But with their high growth
in the industry the competitors can touch or even overtake Asian paitns, for that
the three main competitors have different strategies. Initially one common strategy
must be their mind is to increase the market share.
Now we are considering individual strategies of the three companies.
Nerolac Paints :
Nerolac, despite a strong brand name has grossly underutilized its potential
in decorative paints. But in industrial paint sector it is far ahead of other
competitors. So, its two main targets are : i)
ii)
22
(2) In decorative segment, they are logging behind the demand. So now
set up is needed as well as they are concentrating on enamels. They
are installing colour dispensing machine across the country.
(3) Concentration on emulsions & distempers, other words interior
paints. Distinguishing the high low end products.
(4) They want to concentrate also on the automobile paint industry. Here
they are already established but Asian paints is also targeting this
sector heavily.
(5) Another important strategy they are considering is to involve the
vendor in their organizational process. For this they want to have
proper vendor management processes.
Berger Paints :
Berger paints is considered as the dark horse of paint industry. While companys
main strength is in decorative sector, it has been actively pushing its presence in
the industrial paint segment. To improve its business the company have some
strategy :
i)
ii)
iii)
iv)
Within the paint industry, Industrial paint segment has a higher growth
rate. Keeping this in mind company has targeted a 15% share of
Industrial paints in the companys product mix.
23
v)
Bergers performance in Automotive sector over the lst few years has
been fairly. Here also they are targeting to build up some tie-up with
automobile companies.
vi)
Berger had ticups with Nippon paints of Japan & orica of Australia.
Here they would like to go for the branding of products through proper
advertisement compaign & with their new logo.
vii)
ICI Paints :
Within 3 years of launch of colour future from ICI it proved to define the
International interior designing trend. The company has invested a million dollars
in the R&D of the colour futures concept. Which helps to forecast the international
colour trends in paints. Though ICI is considered as the 4 th paint against in India,
but its presence & development can be a threat to the others.
As a part of its strategy ICI is taking the measures : (i)
(ii)
(iii)
(iv)
24
MARKETING STRATEGY 2
POSITIONING STRATEGY OF ASIAN PAINTS LIMITED :
Although operating in commodity market. Asian paints have invested heavily in
branding, GATTU, the Asian paints official Mascot is a familiar icon across India. The
company recently augmented their web pressure. Their website, Asian paints.com is an
exhaustive hub of Painting solutions. The site use Maximum interactivity to enhance
user experience. There are painting lips, online shades cards, cost calculation (based on
floor area and number of rooms0 dealer locator and a short of other innovative services.
From the perceptual map we can understand that Asian paints, have wider range
of products for all type of customers consisting of different income levels. It has a
product range from Royal Emulsion, Priced 250-400 which is targeted for up market
buyers. Hpcolilen is a product which is targeted for high income and upper middle class
people. For lowers income group it has UTSAV, TRACTOR EMLSION which priced
vary from 40-100 Rupees. These products are mainly targeted to Rural customers.
In Industrial segment companies position is relatively weak here Werolac paints
captured more than 50% market share. In this segment Asian paints have products like
Apcomin synthetic enamel which is used for industrial coating, and Apco synthetic power
which is used in automobile sector. In this segment also Asian paints faced stiff
competition from Berger and ICI Paints. Bajaj automobiles in the main customer of Asian
paints in automotive sector.
25
PREMIUM
PRICE
ROYALE
APCOMIN
SYNTHETIC
ENAMEL
APEX
APCOLITE
APCO
POWDER
DECORATIVE
PAINTS
INDUSTRIAL
PAINTS
UTSAV
TRACTOR
EMULSION
LOWPRICE
LOW PRICE
26
CUSTOMER SEGMENTATION :
Base
Decorative coating
Premium
Industrial coating
Medium
Popular
Automotive coat
High
Powder
Quality
Finished
performance
coating
coating
coating
coating
Buyer Up market High
ccharacteristic buyers
income
achiever
quality
Middle
group
Used
by Used
by Large
manufacturer
petrochemicals s
of
small
while scale
mainly
car recoloured
& Upper
market
&
fashion
middle
mostly
energy
industrial
mostly tied
Secker
class
low
installations
products
up
Socially
income
mainly
used
conscious
group
where
to
companies
reduce
corrosion
led
losses
Key Quality
p purchasing
factor
Quality
Cost
Quality
Quality,
Brightness &
surfaces
surfaces
utilization
influences
shades
power
conting
strength
27
Search &
Evaluation
Cost
loyal
Cost
Utility
Variety
Brand
Cost+
seeking
loyal
variety
seeking
variety
seeking
Purchase
Companys through
Packet
Authorised
dealer
dealer
paint
or can
paint com
house
of 1,2, 5,
Company
Other
company
shops
sold
or
purchase
10, litre
Post A warranty Limited or
P Purchase
period
some
for no
warranty
No
High scale
warranty service of
warranty
years
Medium or no Service
Service
warranty
provided
provided for
for limited
0-2 years.
years
Asian paint is the market paint Nerolac is the market leader. Nerolac market leader,
Market
leader, with more than 50% market Asian paint have only 12% 50% share
share. Nerolac, berger, ICI & market share. Other players Asian paint penetrating
Shalimar are there
ICI
slowly
TARGETING :
Asian paints have an unique customer targeting strategy. They used to follow V tier
customer Target strategy.
Tires
28
Tires 1
Tire 2 Tire 4
Tire 3
Tire 1 - In the recipient end there are strategic solution seekers. Company thinks of
cost reductions, performance & productivity improvement for clients improving
customers & share holder profitability.
Tier 2 Here the Customers whom can be considered as the value or brand sensitive.
Asian paints target this customers with value added VDS integration customer level
service.
Tier 3 These part of the consumer are price sensitive. They least bothered about the
service. These are mainly middle or low income group people Asian paints have several
brand like UTSAV to serve them.
Tier-4 Here the company targets the small manufacturing & local companies, which can
generate revenue, company utilizes its & business & telesales technology to address &
satisfy their needs.
Tier-5 This tier is composed of specific targeted companies that although small in size,
deserve special attention because they are highly innovative in nature. Asian paints have a
good prospect over here.
CORE STRATEGY OF ASIAN PAINTS LIMITED : An origination like Asian paints will always restrict itself for its core strategy on
innovation. For an organization like Asian paints to create a strong future, it has to bred
innovation continuously. This strategy of innovative facts will help any organization to
fulfill their commitment and integrity in dealing, with internal and external customers.
29
30
stormed as an organization with highest sales and profit figures. But most important has
been initiatives under taken in all areas of operations to increase efficiencies some of the
key initiatives undertaken are :
-
Sourcing efficiencies
environmental Management standards at our plants. Today all Asian Paints manufacturing
facilities are accredited with ISO 1400/ certification for environment management
standards. These systems have enable company to reduce affluent from the
manufacturing facilities. The introduction of new supply chain has transformed
management
company through reduction of working capital. It has completely changed the manner of
functioning of the supply chain division.
MARKETING PROGRAMME
PRICING
Asian paints limited with its three business units decorative, industrial & International
business is one of the largest paint company in India. It has a sell over 300 million liters
31
of paints in 2005-06. Significantly the group has crossed the Rs.3000 crores turnover
mark a preset mile stone for the company.
Products and its price ranges :
The various products and its price ranges are as follows :
Product
Price range
Asian Paints Super Decoplast Plastic Price of 20 Ltd. ranges from Rs.2239.00
Emulsion Paints
Rs.2544.00
Asian Paints Interior Wall Finish Matt Price of 20 lts. Is Rs. 2244.00
(White)
Asian Paints Interior Wall Finish Luster Price of 20 lts. Is Rs.2311.00
(White)
Product
Price range
Wall Finishes
Enamels
32
Asian Paints Apcoute Premium Gloss For 20 lts the range varies from Rs.2068 to
Enamel
Rs.2350.
Utsav Stainer
Aluminium
Paints
(Asian
paints
mangoes Aluminium)
33
PRODUCT
Asian paint produces a wide range of products which have more than 1100
shades. Their product were targeted to the different segment of the society. The cost of
the produce of Asian paint varies according different income level of the consumer.
Company follows the principle providing the customer different kind of products and
different price. In companys Decorative premium sector company have products like
Asian paint Royals and Asian paint Emulsion. The cost of these product is Rs.275 and the
latter Rs. 201 where the product like GATTU and Utsav-family product are targeted to
lower income segment people the cost varies from Rs.15 Rs. 20.
Products of Asian paints in decorative segment :
As Asian Paint is the leader in the decorative segment in the Indian paint market it
has wide variety of product. The products are :
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)
(x)
Asian Paints Royale : This product of Asian paint is targeted to higher income group and
customer of urban area. The product contains different shades and price of each shade
very. E.g. Regal white
34
Asian Paints Emulsion : it is another product which is targeted to urban area. It is high
price premium product. The shades are white, palm group and base.
Asian Paints Gattu synthetic : It is a product which is targeted customer of reral area. It
price varies Rs.15 to Rs.120 and it has different shades like white, Aquamarine, Azure
Blue and etc.
Asain Paints Utsav Paint : it is product which is targeted to lower income people as well
as rural customer. The various shades were Adyrey, back\, white, super white and etc.
Asian Paints Apex : This product is one of the major product of the saian paints as this
product is targeted to middle class people and avg income level. These paint have wider
range of shades such as classic white, blue ice, Alliance, Antique white, sweet time and
etc. The price varies from Rs.180-Rs. 115.
Products of Asian Paints in Industrial sector : it is the second category of the product that
Asian paint produces. In this segment Asian Paints targets to industry where the paint are
used for protective coatings of the machinery. Road mapping and various other industrial
uses. In these segment the product are normally sold at the premium price. Asian paint in
these sector is behind its competitor Nerolac. Now Asian Paints is trying a lot to improve
the product technology and by bringing new product in this sector to compete with its
competitor. The products are
(i)
(ii)
(iii)
Stainer
(iv)
These products are based on high technological products and are used for asset
(Machinery, tools, equipments) coloring and upcoming synthetic powder is used as
lubricating agent in the machinery. Premium surface and fillers and strainers are used in
for road marking and various other tings in the Industrial sector.
Product for automotive sector : This is the third category of product which is produced by
Asian paint. These segment is slowly being emerging great user of paint in the Indian
market previously automotive company used to import the product from other country.
35
But now some companies like Asian paint, nerolac, Berger have their products in this
segment. This sector is emerging market in India.
Products : The products of Asian paint in this segment are
(1) Allumium Paint
(2) Fibre Paint
(3) Apcolite Hammertone finish
Basically the product in this segment are new but the product are in the great
demand automotive vehicles in India. The product are available in different colour
basically they are used for colouring the vehicles and the spare parts.
Product life cycle : Product life cycle suggests the different stages that a product
undergoes during its life cycle Introduction stage: In these stage the product are
introduced to the market.
(i)
Growth state In growth stage the product gens the memeenturn an grows
rapidly in these stage.
(ii)
Maturity : In these stage the product attains the saturation level it reaches its
maximum point and from that point it starts downfall.
(iii)
Decline stage : In these stage product slowly goes downward in to the slope
because of low demand and various other things. It end stage of a product.
BRAND
a brand is a name, term, sign, symbol, design or a combination of all which is build
intended to identify products or services of a company to differentiate it from its
competitor. Asian paints, the largest paint company in India have established its position
as a great brand. Asian paints promise to deliver consistently a specific set of features,
benefits & services to buyers.
36
Asian paints as a brand name is very much attached with allits products. What evr
may be the product, like ultima, Emulsion, wall finish lustce, Apcolite premium in the
urban area or the UTSAV at the rural area, the brand name is directly attached.
The brand name Asian paints brings to the mind of people certain attributes lie
wonderful coloring, royal treatment, 1000s of colour combinations, pricing not an
important factor of concern as the company provides products for all category of
consumers. Post purchase service is also an important issue related to brand name.
Asian paints Brand extension policies helped them to reduce the effective cost of
launching new colours products in new form, with new name. Line Extension technique
of branding helped them to go with new forms like Asian paints UTSAV Enamel, Asian
Paints Tractor Emulsion, Asian paints Royal.
Companys universal logo GATTU which is not going to be a logo anymore,
helped Asian paints to promote its products in through out India, particularly in rural
areas it got the most popularity.
Asian paints is using its website as a very strong mode for the promotion of
Brand. The wonderful information related to pre-painting & after sales services helped
the company to build its unique brand. The on-line services, colour world &
Advertisements also helped to build the Brand of Asian paints.
PROMOTION
Asian paints the market leader of the decorative segment in the paint market of
the India. As it is not for behind in the other tow section that is industrial coating and
automotive coating. In achieve the current position a lot things are being done by the
Asian paints. The promotion strategy of Asian paints is bringing a lot of positive output to
the company. Company is using different techniques such ad. Compaign, sales
promotion, personal selling, driect marketing and public relation.
37
Promotion strategy :
Direct response marketing : Asian paints is using V-sts based in the and 24 hours online
customer
help line service open. In enable the customer to interact with the company
and know the details about the product, pricing and many things related to the company.
Asian paints is dominating the television advertisemnt by increasing other ad
campaign cost over 50% from next year. A total amount of 85 crores is spent ont eh ad
campaign by asian paint. With huge ad campaign support behind the product the
company is able to making a brand name in the mind of customer. Their particular ad
campaign Mera Walla Blue har ghar kuch kehta hia are being liked by the customer.
Online marketing for urban customer : Asian paint online marketing system is helping
company in lot of ways many customer all the necessary information to the customer. It is
an unique way of promotion.
Colour world : Asian paint had established 30 colur world thorugh out the country giving
the people real taste of colur. The punchline for the colour world is Jjahan Milen world
ke saare colour
Promoting in different cities : Asian paint have large area of Network of distribution. It
has almost retail outlets through out the country situated in the different city of India. All
the customer could easily access the product of Asian paint anywhere and any time.
First of al Asian paint is bring different low cost product like Utsav group in the
rural market.
There packaging very from 200gm to 1 kg \and prices are also relatively low.
To enhance their sales in the rural market they are spending a huge amount of
money in ad campaigns.
38
In rural areas they follow sales demonstration programme where they demonstrate
their different product where a large no. of discount is given on the product, lucky
coupons, free gifts are given to the customer.
Moving vans are being employed to sell their product in different village.
The non-sue of caps in the headline as in the original ad Asian Paint logo which
is sin similar font, the design is meant for better readability and structure of colour
used.
The company mascot Gattu an impish boy with the paint tin and the brush, is
most popular and easily reconciled and is one of the ideal mascot.
Sates promotion : Asian paint uses it sale promotion as key ingredient in its marketing
campaign. It consist of various incentive designed to stimulate faster or greater purchase
of their products.
Giving discount to the dealer ; Asian paint gives certain amount of discount to the dealer
if he increases the sales of the company product.
39
Specialty advertising : Giving Asian paint T-shirt, Caps and other small things to painter
for their advertisement.
Trade show : Asian paint always open its stall in the Industry trade so that it products
would be promoted globally.
Consumer preference : The customer of Asian vary from a period to a big industry in
order to enhance it sales it gives price discount on bulk amount of purchase. The
company give coupons inside the paint pack so that could be taken by the customer as a
gift from the company. Asian paint always try to improve the packaging of the product. If
the product would be fancy and stylish then it would increase the sales of the products.
As industrial coating is one of tis major product the company uses the name of the
company it supply the paint for its promotion.
The promotional strategy adopted by Asian is quite unique apart from having such
good strategy the company is using high profile brand ambassador like Akshay Khanna,
Saif Alikhan to promote their product in the paint market. Promotional strategy of Asian
paint is always aimed looking at customer and this needs and for this strategy company is
enjoying the No 1 Position in the Indian paint market.
DISTRIBUTION
Asian paints have an extensive distribution channel through out the country. It
used to maintain unique channel from the manufacturer to the customer. Distribution
system at Asian paints : 1. Multiplant Distribution setup.
Neither geographic nor product specific.
Offers flexibility & variable cost advantages
2. Servicing has been key competitive advantage.
3. Around 15000 dealers serviced from around 85 sales location.
40
SERVICE
Asian paints is Indias largest paint company & the third largest paint company of
Asia today , has an enviable reputtion in corporate & society level for its wonderful
serving.
Asian paints have three different segments : (i) Decorative paints (ii) Industrial &
(iii) Automotive paints.
Its service strategy is also different according to these segments.
(i) Decorative paints :
41
Asian paints some solutions which actually offer a hastle free painting
experiences to the consumer is presently available in 11 different cities in India. It is
particularly meant for premium consumers. In this case painting is done by experienced,
trained applicators & according to the wish & choice of customer in presence of him.
Here time bound completions of the job is assured.
In the website of Asian paints (www.asianpaint.com) all the details related to the
availability of the above facility & the help desk is designed to provide the customer
ample choices.
Asian paints clour world is the unique paint shop of Asian paint available through
out the India, where consumer can directly see the different paint combinations through
software & chose accordingly.
In all t here cases Asian paints also provide warranty for their products & for
home solutions free after paint services to the consumer, if anything wrong happens with
the paint.
For the rural areas, where the most popular product UTSAV, dominate the market,
Asian paint used to organize rallys, car or van advertisement of their product & make
aware the people about their services.
ii) Industrial paint :
here the products are tested under extreme conditions to ensure their durability &
how they can withstand different climatic changes. As corporate level the main consumer
here Asian paint used to provide importance in servicing this sector too. Its website gives
all the product details. It provides technical details regarding the uses of the paint.
Coating specification, health & safety are also given importance as a part of services.
iii) Automotive coatings :
In this segment Asian paints is improving its market share with high speed. Here
the vehicles ultimately goes to the consumer, so Asian paints used to provide direct
consumer service, private cars, motor bikes & MUV (Multi usage vehicles) vehicle
manufactures are directly provided with the post paint service.
42
Asian paint have implemented is solutions. Which helped them to overcome the
homegrown supply chain, which had certain drawbacks, in terms of customer service.
The is solution helped them to continuously monitor the changing needs of the market
place & serve the customers accordingly.
In future so as to become open of largest paint company in the world Asian paints
is also taking care of the services they provide. They want to have more feedback from
the customers through their website & colour world. It is now turning its helpline into an
integral part of its operations. Roughly 75 lakh rupees is considered as the annual service
cost. Quality service is the future mothe of the company.
RESEARCH
Asian paints, the largest paint company of India have a very strong research
methodology. There are two ways they follow : - (i) Market Research (ii) Research &
Development of the products according to customers need & choices.
(i) Market Research :
Asian paints used to hold a very strong market research team. The colour worlds
available throughout India is also keeping the consumer databases & their feed backs.
There are three important respect which came out.
(i) Consumer presences
(ii) Increasing global competition
(iii) Rapidly disappearing completive advantages.
The market research suggests company need to improve its presence in Industrial
sector. Products related to surface coatings & Intermediates need to be modified. UTSAV
range of products achieved a great success in rural market in this area Asian paint need to
take the competitive advantage.
(ii) Research & Developments :
Asian paints have invested 140.54 million Rs. In 2005-06 in the R & D sector,
Which gives an idea about the companys paid interest in R & D.
The various sector where company is taking care of are
43
FINANCIAL DOCUMENTS
Asian paints, one of the leading paint company in Indian market, consists of three
different segment. Decorative, industrial & automotive company presently standing in a
very good position as per as the competitors are concern with more than 50% market
share. Company has some planning to increase its overall sales for the financial year
2006-07.
44
Paints is a product which is not used in daily life FMCG. Its purchase is mainly
based on the requirement of the consumer. Natural factors, festivals are some factor
which effect the sales.
To increase the sales company is looking at the following factors : (i) Product Style
(ii) Quality
(iii)
Pricing
(iv)
Raw
material
supply
(v)
Advertising
marketing Exp.
March 2001
176.26
1526.01
105.58
2002
192.49
1662.33
114.31
2003
216.58
1887.7
142.01
2004
249.29
211.08
147.79
2005
269.15
2366.16
173.43
2006
323.58
2807.85
186.78
Now, to forecast the sales for the year 2006-07 we can use the regression analysis
method. The sales for the previous years are increasing in manner & the growth rate
follows a certain trend. So we are using last sqnare method.
Years
Sales (Y)
XY
X2
2001
1526
1526
2002
1662
3324
2003
1888
5664
2004
2111
8444
16
205
2366
11830
25
2006
2807
16842
36
x =21
y=12360
xy=47630
x2=91
45
Formula = y = xa + bx
xy = ax + bx2
putting the values
(12360 = 6a + 21b) x 21 ==> 259560 = 126 a + 441b
(47630 = 21a + 91b) x 6 ==> 285780 = 126a+546 b
solving we get
a = 1186.05
b = 249.7
y = 1186.05 + 249.7 x
for the year 2007; x = 7.
Y = 2934
Now, Gross sales (estimated / forecasted) of Asian paints for FY 2006-07 in 2934 Cr.
(approx).
Gross sales
2001
1526
176.26
11.55
2002
1662
192.5
11.58
46
2003
1888
216.5
11.46
2004
2111
249.29
11.80
2005
2366
269.15
11.37
2006
2807
323.6
11.52
The above table shows that Gross sales & Ad & marketing expenses of Asian paints have
a certain trend. Ad. & Marketing expenses is almost 11.5% of the gross sales.
For the year 2006-07 Gross sales = 2934 Cr. (Approx)
Advertisement expenses = 2934 x 1158 = 340 Cr (approx)
47
11.9
11.8
11.7
11.6
11.5
11.4
11.3
11.2
11.1
1
(ii)
CVD of 4% has been imposed accorss the board of tall the imports to
compensate for the sales Tax/ VAT in the domestic market. Full credit of this
duty will be allowed to manufactures of excisable goods.
The budget has a positive outlook & Asian paints is expected to be benefited from it
in terms of sales. Though it has a force casted sales of 2935 core company is expected
to increase it. Certain unidable impacts like increase of price of crude oil, nonavailability of raw material, are certain barriers. Asian paints have achieved a gross
sale of Rs.603.33 in Q1 of Ry06-07. The Q2 is the prime season of the company as it
is the occasion period. Here company is expected to increase its sales volume
tremendously.
48
Total income
PBDIT
Profitability
2001
1543.85
208.55
0.14
2002
1635.5
236.15
0.14
2003
1928.31
287.98
0.15
2004
2131.04
292.33
0.14
2005
2462.1
325.66
0.13
2006
2830.11
390.61
0.14
49
0.155
0.15
0.145
0.14
0.135
0.13
0.125
0.12
1
50