CBC Commercial Cooking NC III

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The document discusses a competency-based curriculum for commercial cooking that covers various modules and competencies needed for the job.

A competency-based curriculum is a framework that specifies the learning outcomes and standards of performance required for a job based on industry consultations.

The modules covered include basic competencies, common competencies, and core competencies related to food preparation, menu planning, bulk cooking operations, and quality control.

COMPETENCY-BASED

CURRICULUM

Sector:

TOURISM
Qualification:

COMMERCIAL COOKING NC III


TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
AUTHORITY
East Service Road, South Superhighway, Taguig, Metro Manila

TABLE OF CONTENTS
Page
A._Course Design................................................................................................
B._Modules of Instruction................................................................................9-106
___

BASIC COMPETENCIES............................................................................
o Leading workplace communication.................................................
o Leading small team.........................................................................
o Developing and practicing negotiation skills...................................
o Identifying/determining fundamental cause of problem .................
o Using mathematical concept and technique..................................
o Using relevant technologies..........................................................

COMMON COMPETENCIES....................................................................
o Rostering staff.................................................................................
o Controlling and ordering stock........................................................
o Training small groups......................................................................
o Establishing and conducting business relationships.......................

CORE COMPETENCIES...........................................................................
o A la carte and buffet food preparation.............................................
o Planning and controlling menu-based catering...............................
o Organizing bulk cooking operations................................................
o Pate and terrine preparation...........................................................
o Buffet planning and design..............................................................
o Preparing and serving specialized food items................................
o Preparing and serving specialty cuisines........................................
o Monitoring catering revenue and costs...........................................
o Establishing and maintaining quality control...................................
o Applying cook-chill-freeze production processes..........................

-2-

CBC Commercial Cooking NC III

COURSE DESIGN
COURSE TITLE

ADVANCED COMMERCIAL COOKING I

NOMINAL DURATION

244 hours

QUALIFICATION

Commercial Cooking NC III

COURSE DESCRIPTION :
The course consists of competencies that a person must achieve to plan, prepare, and
present various hot and cold products and manage a team of cooks for guests in hotels,
motels, restaurants, clubs, canteens, resorts, luxury liners and cruise ships within the
companys acceptable standards.
ENTRY REQUIREMENTS:
Trainees or students wishing to gain entry into this course should possess the following
requirements:

can communicate both orally and in written form;

at least high school graduate

physically and mentally fit;

with good moral character;

can perform basic mathematical computation;

must be competent in the entire Commercial Cooking NCIII qualification

This list does not include specific institutional requirements such as educational
attainment, appropriate work experience, and others that may be required of the trainees by
the school or training center delivering the TVET program.

CBC Commercial Cooking NC III

-1-

COURSE STRUCTURE:

BASIC COMPETENCIES
(20 hours)
UNIT OF
COMPETENCY

MODULE TITLE

1. Lead workplace 1.1 Communication


communication
skills for team
leaders

2. Lead small
team

2.1 Leading small


team

3. Develop and
practice
negotiation
skills

3.1 Negotiation
skills

4. Solve
workplace
problems
related to work
activities
5. Use
mathematical
concepts and
techniques

4.1 Identifying/
determining
fundamental
cause of
problem
5.1 Using
mathematical
concepts and
techniques

6. Use relevant
technologies

6.1 Using relevant


technologies

-2-

LEARNING OUTCOMES

1.1.1 Communicate information


about workplace
processes
1.1.2 Lead workplace
discussions
1.1.3 Identify and communicate
issues arising in the
workplace
2.1.1 Provide team leadership.
2.1.2 Assign responsibilities
among members.
2.1.3 Set performance
expectation for team
members.
2.1.4 Supervise team
performance
3.1.1 Identify relevant
information in planning
negotiations
3.1.2 Participate in negotiations
3.1.3 Document areas for
agreement
4.1.1 Explain the analytical
techniques
4.1.2 Identify the problem
4.1.3 Determine the possible
cause/s of the problem
5.1.1 Identify mathematical tools
and techniques to solve
problem
5.1.2 Apply mathematical
procedures/solution
5.1.3 Analyze results
6.1.1 Study /select appropriate
technology
6.1.2 Apply relevant technology
6.1.3 Maintain/enhance relevant
technology

NOMINAL
DURATION

4 hours

2 hours

4 hours

4 hours

2 hours

4 hours

CBC Commercial Cooking NC III

COMMON COMPETENCIES
(24 hours)
UNIT OF
COMPETENCY

MODULE TITLE

1. Roster staff

1.1 Rostering staff

2. Control and
order stock

2.1 Controlling and


ordering stock

3.

Train small
groups

3.1 Training small


groups

4.

Establish and
conduct
business
relationships

4.1 Establishing
and conducting
business
relationships

CBC Commercial Cooking NC III

LEARNING OUTCOMES

1.1.1 Develop and implement


staff rosters
1.1.2 Maintain staff records
2.1.1 Maintain stock levels and
records
2.1.2 Process stock orders
2.1.3 Manage stock losses
2.1.4 Follow-up orders
2.1.5 Organize and administer
stocks
3.1.1 Prepare for training
3.1.2 Deliver training
3.1.3 Provide opportunities for
practices
3.1.4 Review training
4.1.1 Establish and conduct
business relationships
4.1.2 Conduct negotiations
4.1.3 Make formal business
agreements
4.1.4 Foster and maintain
business relationships

NOMINAL
DURATION

6 hours
6 hours

6 hours

6 hours

-3-

CORE COMPETENCIES
(200 hours)

-4-

CBC Commercial Cooking NC III

UNIT OF
COMPETENCY

1. Plan and
prepare food
for a la carte
and buffets

2.

3.

4.
5.

6.

7.

8.

MODULE TITLE

1.1 A la carte and


buffet food
preparation

LEARNING OUTCOMES

1.1.1 Plan ala carte and buffet


items
1.1.2 Prepare, produce and
present foods for ala carte
and buffets
1.1.3 Store ala carte and buffet
items
Plan and
2.1 Planning and
2.1.1 Plan and prepare menus
control menucontrolling
2.1.2 Control menu-based
based catering
menu-based
catering
catering
2.1.3 Practice portion control
Organize bulk 3.1 Organizing
3.1.1 Plan kitchen operations for
cooking
bulk cooking
bulk cooking
operations
operations
3.1.2 Organize production of
bulk cooking menus
3.1.3 Select systems for bulk
cooking
3.1.4 Use preparation and
cooking techniques
appropriate to the bulk
cooking system
Prepare pates 4.1 Pate and
4.1.1 Prepare pates and terrines
and terrines
terrine
4.1.2 Present pates and terrines
preparation
4.1.3 Develop new recipes
Plan, prepare
5.1 Buffet planning 5.1.1 Plan and design a buffet
and display a
and design
5.1.2 Prepare for the buffet
buffet
5.1.3 Display food items
5.1.4 Present buffet in a safe
and hygienic manner
Select,
6.1 Preparing and 6.1.1 Select specialized food
prepare and
serving
items
serve
specialized
6.1.2 Plan menus and/or
specialized
food items
promotional strategies
food items
6.1.3 Prepare and present
(dishes using) specialized
food items
6.1.4 Implement hygienic and
safe practices
Select,
7.1 Preparing and 7.1.1 Plan specialized cuisine
prepare and
serving
7.1.2 Select and purchase food
serve specialty
specialty
for menu items
cuisines
cuisines
7.1.3 Select and use equipment
and techniques for
preparation, cooking and
service
7.1.4 Prepare, cook and serve a
range of menu items
7.1.5 Implement safe and
hygienic practices
Monitor
8.1 Monitoring
8.1.1 Establish and maintain
catering
catering
purchasing and ordering

CBC Commercial Cooking NC III

NOMINAL
DURATION

20 hours

20 hours

20 hours

20 hours
20 hours

20 hours

20 hours

20 hours
-5-

UNIT OF
COMPETENCY

revenue and
costs

9. Establish and
maintain
quality control
10. Apply cookchill-freeze
production
processes

MODULE TITLE

LEARNING OUTCOMES

system
8.1.2 Establish and maintain
financial control system
8.1.3 Maintain production
control system
8.1.4 Select and utilize
technology
9.1 Establishing
9.1.1 Establish and implement
and
procedures for quality
maintaining
control
quality control 9.1.2 Monitor and solve quality
related problems
10.1 Applying cook- 10.1.1 Ensure goods received
chill-freeze
conform to the appropriate
production
food hygiene and health
processes
standards
10.1.2 Prepare and cook food to
meet industry safety
standards
10.1.3 Chill cooked food
10.1.4 Freeze cooked food
10.1.5 Store cooked food under
refrigeration
10.1.6 Distribute cook-chill/frozen
products
10.1.7 Prepare frozen food for
reheating
10.1.8 Re-thermalize (reheat)
food products
10.1.9 Maintain and serve
reheated food

NOMINAL
DURATION

revenue and
costs

20 hours

20 hours

RESOURCES:
Facilities

Equipment

Training Equipment
1 unit Over head projector
1 unit Flip chart
1 unit White board

1 Reach-in freezer
1 Reach-in refrigerator
5 4-burner gas range w/ oven
1 Stock pan burner
1 Deep fat fryer (small/single)
1 Microwave oven
1 Combination of broiler and griddle small
5 Exhaust hood
1 Dish washing machine (optional)
1 Blender machine
1 Pressure cooker
1 Meat slicer - small

-6-

Safety Equipment
1 set First Aid Kit
1 pc. Fire Extinguisher

CBC Commercial Cooking NC III

1 Meat grinder
1 Meat chopper machine (optional)
1 Salamander, griller
5 Preparation table with sink (approx. 45
x 28)
1 Bain Marie - table
1 Working table (fabricated)
5 Condiment cabinet
1 Washing sink
1 Soak sink
Utility shelving
5 Stainless steel rack (5 shelves)
1 Steel rack
1 Utility cart

CBC Commercial Cooking NC III

-7-

Supplies

Accessories

Training Materials
- 25 pcs. Marker
- 25 pcs. Pencil
- 2 rims Bond paper

Meat
- Beef
- Pork
- Lamb

Cleaning Materials
- 4 pcs. Floor mops
- 1 pc. Mop Squeezer
- 4 pcs. Broom (Tambo)
- pcs. Dust pan
- 5 pcs. Garbage bin (4 gals.)
- 2 pcs. Liquid soap dispenser
- 2 pcs. Paper towel dispenser

Poultry
- Chicken
- Duck
- Turkey
- Pigeon, etc.

Seafood
- Fish
- Shellfish
- Crustacean

Basic cutting knives


- 5 pcs. Paring knife
- pcs. Bread knife
- 5 pcs. Filleting knife
- 5 pcs. Carving knife
- 3 pcs. Chefs knife 6
- 3 pcs.Chefs knife 8
- 5 pcs. Boning knife
- 3 pcs. Oysters knife
- 3 pcs. Cleaver
- 5 pcs. Butcher knife

Perishables
- Vegetable
- Fruits
- Dairy products
- Processed foods

Dry Goods (Groceries)


- Sauces
- Spices
- Seasoning
- Canned fruits
- Canned vegetables
- Noodles
- Pasta
- Rice
- Flour
- Sugar
- Beans

Tongs
- 5 pcs. 8 inches
- 3 pcs. 12 inches

Hand tools
- 1 pc. Apple corer
- 3 pcs. Wire whisk - small
- 3 pcs. Wire whisk - medium
- 3 pcs. Wire whisk heavy duty
- 5 pcs. Can opener
- 3 pcs. Kitchen scissors
- 3 pcs. Soup Ladle 3 oz.
- 3 pcs. Soup Ladle 6 oz.
- 3 pcs. Soup Ladle 8 oz.
- 3 pcs. Soup Ladle
12 oz.
- 5 pcs. Kitchen spoon
- 5 pcs. Kitchen spoon slotted
- 3 pcs. Kitchen fork
- 3 pcs. Carving fork
- 3 pcs. Pocket/pin thermometer
- 5 pcs. Peelers
- 5 pcs. Tenderizer, medium
- 5 pcs. Skimmer, fine
- 3 pcs. Wire Skimmer, small
- 5 pcs.Skimmers spider
- 3 pcs. Strainer, small, fine
- 3 pcs. Siever
- 2 pcs. Strainer, medium, fine

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CBC Commercial Cooking NC III

Tools

5 pcs. Turner, 3 x 6
5 pcs. Spatula
5 pcs. Wooden spoon
5 pcs. Parisienne spoon
5 pcs. Zester
5 pcs. Piping bag
5 Sets Pastry tubes
3 pcs. Strainer Chinois - small
3 pcs. Strainer Chinois - medium
3 pcs. Funnel - small
2 pcs. Funnel - medium
5 sets Measuring spoon
5 sets Measuring cup
5 sets Measuring urn
1 pc. Ice cream scoop
10 pcs. Cheese cloth
12 pcs. Serving spoon
1 pc. Food mill
3 pcs. Weighing scale 5 kgs.
5 pcs. Weighing scale 1000 grams
5 pcs. Sauce pan w/ handle, 16 cm.
diameter x 8 cm. height
5 pcs. Sauce pan w/ handle, 20 cm.
diameter x 8 cm. height
5 pcs. Sauteing pan small
3 pcs. Sauteing pan - medium

3 pcs. Sauteing pan - large


2 pcs. Sauteing pan - heavy duty
4 pcs. Braising pan - small
2 pcs. Braising pan - medium
2 pcs. Braising pan - large
4 pcs, Stock pots - small
2 pcs. Stock pots - medium
1 pc. Stock pot - large
5 pcs. Frying pan - small
2 pcs. Frying pan - medium
1 pc. Frying pan - large
1 pc. Colander - small
1 pc. Colander - medium
5 pcs. Cutting board
1 pc. Fish poacher- medium
2 pcs. Casserole - small
2 pcs. Casserole - medium
2 pcs. Wok - small
2 pcs. Wok - medium
1 pc. Double boiler - medium
4 pcs. Paellara
2 pcs. Glass rack
1 pc. Soup cup rack
2 pcs. Plate rack
10 pcs. Baking tray small
10 pcs. Utility tray stainless
2 pcs. Roasting tray

REFERENCES:

Manuals
Books
CDs
Recipe Books

ASSESSMENT METHODS:

Written test
Practical test
Observation in laboratory
Oral questioning

COURSE DELIVERY:

Lecture/discussion
Demonstration

CBC Commercial Cooking NC III

-9-

- 10 -

Hands-on
Video viewing

CBC Commercial Cooking NC III

TRAINERS QUALIFICATIONS

Must have completed a Trainers Training Methodology Course


(TM III) or its equivalent
Must be physically and mentally fit
Must have at least 3-5 years job/industry experience
Must be a holder of Commercial Cooking NC Level III Certificate
Must be of good moral character
With pleasing personality
Must have attended relevant training and seminars

CBC Commercial Cooking NC III

- 11 -

MODULES OF INSTRUCTION
BASIC COMPETENCIES
COMMERCIAL COOKING NC III

BASIC COMPETENCY

COMMUNICATIONS

UNIT OF COMPETENCY :

LEAD WORKPLACE COMUNICATION

MODULE TITLE

LEADING WORKPLACE COMMUNICATION

MODULE DESCRIPTOR :

This module covers the knowledge, skills and attitudes


required to prepare different reports required in the
workplace.

SUGGESTED DURATION :

4 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Communicate information about workplace processes.
LO2. Lead workplace discussions.
LO3. Identify and communicate issues arising in the workplace.

CBC Commercial Cooking NC III

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LO1. COMMUNICATE INFORMATION ABOUT WORKPLACE PROCESSES


ASSESSMENT CRITERIA:
1.
2.
3.
4.
5.
6.

Appropriate communication method is selected.


Multiple operations involving several topic areas are communicated.
Questions are used to gain extra information.
Correct sources of information are identified.
Information is selected and sequenced correctly when required.
Verbal and written reporting are maintained in both familiar and unfamiliar
situations.

CONTENTS:

Method of communication
Communication skills
Communication tools
Questioning techniques

CONDITIONS:
The students/trainees must be provided with the following:

Simulated workplace environment


Communication tools
Variety of information

METHODOLOGIES:

Discussion
Role play
Brainstorming

ASSESSMENT METHODS:

- 14 -

Direct observation
Interview

CBC Commercial Cooking NC III

LO2. LEAD WORKPLACE DISCUSSIONS


ASSESSMENT CRITERIA:
1. Responses to workplace issues are sought.
2. Response to workplace issues are provided when sought.
3. Constructive contributions are made to workplace discussion on such issues as
production, quality and safety.
4. Goals and aims of actions under taken in the workplace are communicated.
CONTENTS:

Method/techniques of discussion
How to lead discussion
How to solicit response

CONDITIONS:
The students/trainees must be provided with the following:

Simulated workplace environment


Communication tools
Variety of informations

METHODOLOGIES:

Discussion
Role play
Brainstorming

ASSESSMENT METHODS:

Direct observation
Interview

CBC Commercial Cooking NC III

- 15 -

LO3. IDENTIFY AND COMMUNICATE ISSUES ARISING IN THE WORKPLACE.


ASSESSMENT CRITERIA:
1. Issues and problems are identified as they arise.
2. Information regarding problems and issues are organized coherently to ensure
clear and effective communication.
3. Dialog is initiated with appropriate personnel.
4. Communication problems and issues are addressed as they arise.
CONTENTS:

Identify problems and issues


Organizing information on problem and issues
Relating problems and issues
Communication barriers affecting workplace discussions.

CONDITIONS:
The students/trainees must be provided with the following:

Simulated workplace environment


Communication tools
Variety of informations

METHODOLOGIES:

Discussion
Role play
Brainstorming

ASSESSMENT METHODS:

- 16 -

Direct observation
Interview

CBC Commercial Cooking NC III

BASIC COMPETENCY

TEAM WORK

UNIT OF COMPETENCY

LEAD SMALL TEAM

MODULE TITLE

LEADING SMALL TEAM

MODULE DESCRIPTOR

This module covers the knowledge, skills and attitudes


required to lead small team including setting and
maintaining team and individual performance standard.

SUGGESTED DURATION

2 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Provide team leadership.
LO2. Assign responsibilities among members.
LO3. Set performance expectation for team members.
LO4. Supervise team performance.

CBC Commercial Cooking NC III

- 17 -

LO1. PROVIDE TEAM LEADERSHIP


ASSESSMENT CRITERIA:
1. Work requirements are identified and prescribed to members.
2. Reasons for instructions and requirements are properly disseminated to team
members.
3. Team members questions, problems, concerns are recognized, discussed and
dealt accordingly.
CONTENTS:

Communication skills required for leading small team


Skills and techniques in promoting team building
Negotiating skills
Up to date dissemination of instruction and requirements to members.
Art of listening and treating individual team members concern

CONDITIONS:
The students/trainees must be provided with the following:

Learning materials
- team building manual
- catalogs
- brochures
Simulated team

METHODOLOGIES:

Traditional/lecture
Demonstration
Case studies

ASSESSMENT METHODS:

- 18 -

Written examination
Direct observation

CBC Commercial Cooking NC III

LO2. ASSIGN RESPONSIBILITIES AMONG MEMBERS


ASSESSMENT CRITERIA:
1. Duties and responsibilities are allocated in respect to the skills, knowledge and
attitudes of every team member.
2. Duties are allocated having regard to individual preference, domestic and
personal considerations.
3. Duties and responsibilities of each member are properly identified and defined.
CONTENTS:

Duties and responsibilities of each team member


Skills in identifying individual skills, knowledge and attitude as basis for allocating
responsibilities
Knowledge in identifying each team member duties and responsibilities

CONDITIONS:
The students/trainees must be provided with the following:

Learning materials
- relevant legal requirements
- manuals

METHODOLOGIES:

Traditional/lecture
Demonstration

ASSESSMENT METHODS:

Written examination
Direct observation

CBC Commercial Cooking NC III

- 19 -

LO3. SET PERFORMANCE EXPECTATION FOR TEAM MEMBERS


ASSESSMENT CRITERIA:
1. Performance expectations are established based on client needs and according
to assigned requirements.
2. Performance expectations are based on individual team members duties and
responsibilities.
3. Performance expectations are discussed and disseminated to individual team
member.
CONTENTS:

Knowledge and skills in setting individual performance target/expectation


Team members duties and responsibilities
Employee policies and procedures
Defining performance expectations criteria

CONDITIONS:
The students/trainees must be provided with the following:

Performance expectation worksheet


Relevant legal requirements

METHODOLOGIES:

Traditional/lecture
Demonstration
Case studies

ASSESSMENT METHODS:

- 20 -

Written examination
Direct observation

CBC Commercial Cooking NC III

LO4. SUPERVISE TEAM PERFORMANCE


ASSESSMENT CRITERIA:
1. Monitor team members performance in respect to the defined performance
criteria.
2. Provide team members with feedback, positive support and advice on strategies
to overcome any difficulties.
3. Inform team members of any changes in the priority allocated to assignment or
task.
4. Provide communication follow-up on all issues affecting the team.
CONTENTS:

Knowledge and skills in monitoring team member performance


Monitoring team operation to ensure client needs and satisfaction
Methods of monitoring performance
Informal/formal counseling skills

CONDITIONS:
The students/trainees must be provided with the following:

Performance expectation worksheet


Relevant legal requirements

METHODOLOGIES:

Traditional/lecture
Demonstration
Modular

ASSESSMENT METHODS:

Written examination
Direct observation

CBC Commercial Cooking NC III

- 21 -

UNIT OF COMPETENCY :

DEVELOP AND PRACTICE NEGOTIATION SKILLS

MODULE TITLE

DEVELOPING AND PRACTICING NEGOTIATION SKILLS

MODULE DESCRIPTOR :

This module covers the skills, knowledge and attitudes


required to collect information in order to plan and participate
in the negotiation.

NOMINAL DURATION

4 hours

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Identify relevant information in planning negotiations
LO2. Participate in negotiations
LO3. Document areas for agreement

- 22 -

CBC Commercial Cooking NC III

LO1. IDENTIFY RELEVANT INFORMATION IN PLANNING NEGOTIATIONS


ASSESSMENT CRITERIA:
1. Information in preparation for negotiation is identified and included in the plan
2. Information on creating non verbal environments for positive negotiations is
identified and included in the plan
3. Information on different questioning techniques is identified and included in the
plan
CONTENTS:

Background information on other parties to the negotiation


Observing differences between content and process
Identifying bargaining information
Applying strategies to manage process
Applying steps in negotiating process
Strategies to manage conflict
Steps in negotiating process

CONDITIONS:
The students/trainees must be provided with the following:

Pertinent documents
Simulated workplace
Prepared recipes
Paper and pencil
Calculator
Hands out

METHODOLOGIES:

Lecturette
Role playing
Practical exercises

ASSESSMENT METHODS:

Written test/ questioning


Demonstration

CBC Commercial Cooking NC III

- 23 -

LO2. PARTICIPATE IN NEGOTIATIONS


ASSESSMENT CRITERIA:
1. Criteria for successful outcome are agreed upon by all parties
2. Desired outcome of all parties are considered
3. Appropriate language is used throughout the negotiation
CONTENTS:

Decision making and conflict resolution strategies procedures


Problem solving strategies on how to deal with unexpected questions and
attitudes during negotiation
Background information on other parties to the negotiation
Observing differences between content and process

CONDITIONS:
The students/trainees must be provided with the following:

Pertinent documents
Simulated workplace
Supplies
Paper and pencil
Calculator
Hands out

METHODOLOGIES:

Lecturette
Role playing
practical exercises

ASSESSMENT METHODS:

- 24 -

Written test/ questioning


Demonstration

CBC Commercial Cooking NC III

LO3. DOCUMENT AREAS FOR NEGOTIATION


ASSESSMENT CRITERIA:
1.
2.
3.
4.

The issues and processes are documented and agreed upon by all parties
Possible solutions are discussed and their viability assessed
Areas for agreement are confirmed and recorded
Follow-up action is agreed upon by all parties

CONTENTS:

Procedure in documenting negotiations


Managing information
Filing documents

CONDITIONS:
The students/trainees must be provided with the following:

Pertinent documents
Simulated workplace
Supplies
Paper and pencil
Calculator
Hands out

METHODOLOGIES:

Lecturette
Role playing
practical exercises

ASSESSMENT METHODS:

Written test/ questioning


Demonstration

CBC Commercial Cooking NC III

- 25 -

BASIC COMPETENCY

PROBLEM SOLVING

UNIT OF COMPETENCY :

SOLVE WORKPLACE PROBLEM RELATED TO WORK


ACTIVITIES

MODULE TITLE

IDENTIFYING / DETERMINING FUNDAMENTAL CAUSE


OF PROBLEM

MODULE DESCRIPTOR :

This module expresses the competency required to apply


problem solving techniques to identify/determine
fundamental cause problem.

SUGGESTED DURATION :

4 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Explain the analytical techniques.
LO2. Identify the problem.
LO3. Determine the possible cause/s of the problem.

- 26 -

CBC Commercial Cooking NC III

LO1. EXPLAIN THE ANALYTICAL TECHNIQUES


ASSESSMENT CRITERIA:
1. Importance and application of analytical techniques are explained.
2. Analytical techniques such as brainstorming, cause and effects diagrams,
PARETO analysis, SWOT analysis, GANT chart, PERT CPM & graphs, and
scatter grams are defined.
CONTENTS:

Observation, investigation & analytical techniques


Brainstorming
Cause and effect diagrams
PARETO analysis
SWOT analysis
GANT chart
PERT CPM & graph
SCATTERGRAMS

CONDITIONS:
The students/trainees must be provided with the following:

Courseware
Learning materials/guides
Computer
OHP

METHODOLOGIES:

Direct observation
Simulation /role playing
Case studies

ASSESSMENT METHODS:

Written examination
Practical/performance test

CBC Commercial Cooking NC III

- 27 -

LO2. IDENTIFY THE PROBLEM.


ASSESSMENT CRITERIA:
1. Variances are identified from normal operating parameters and product quality.
2. Extent, cause, and nature of the problem are defined based on observation,
investigation and analytical techniques.
3. Problems are clearly stated and specified.
CONTENTS:

Normal operating parameters & product quality


Identifying & clarifying the nature of problem
Application of analytical techniques

CONDITIONS:
The students/trainees must be provided with the following:

Courseware
Learning materials/guides
Computer
OHP

METHODOLOGIES:

Direct observation
Simulation /role playing
Case studies

ASSESSMENT METHODS:

- 28 -

Written examination
Practical/performance test

CBC Commercial Cooking NC III

LO3. DETERMINE THE POSSIBLE CAUSE/S OF THE PROBLEM


ASSESSMENT CRITERIA:
1. Possible cause/s of problem is identified based on experience & the use of
problem solving tools/analytical techniques.
2. Possible cause statements are developed.
3. Fundamental causes are explained.
CONTENTS:

Non-routine process and quality problems


Teamwork and work allocation problem
Safety and emergency situations and incidents

CONDITIONS:
The students/trainees must be provided with the following:

Courseware
Learning materials/guides
Computer
OHP

METHODOLOGIES:

Direct observation
Simulation/role playing
Case studies

ASSESSMENT METHODS:

Written examination
Practical/performance test

CBC Commercial Cooking NC III

- 29 -

UNIT OF COMPETENCY :

USE MATHEMATICAL CONCEPTS AND TECHNIQUES

MODULE TITLE

USING MATHEMATICAL CONCEPTS AND TECHNIQUES

MODULE DESCRIPTOR :

This module covers the knowledge, skills and attitudes


required in the application of mathematical concepts and
techniques.

NOMINAL DURATION

2 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Identify mathematical tools and techniques to solve problem.
LO2. Apply mathematical procedure/solution.
LO3. Analyze results.

- 30 -

CBC Commercial Cooking NC III

LO1. IDENTIFY MATHEMATICAL TOOLS AND TECHNIQUES TO SOLVE PROBLEM


ASSESSMENT CRITERIA:
1. Problem areas based on given condition are identified.
2. Mathematical techniques based on the given problem are selected.
CONTENTS:

Four Fundamental Operations


Steps in solving a problem
Standard formulas
Conversion
Measurement

CONDITION:
The students/trainees must be provided with the following:

Manuals
Hand-outs
Problem set
Conversion table
Table of formulas
Measuring tools

METHODOLOGIES:

Lecturette
Self-paced instruction
Group discussion

ASSESSMENT METHODS:

Written examination
Demonstration

CBC Commercial Cooking NC III

- 31 -

LO2. APPLY MATHEMATICAL PROCEDURES / SOLUTION


ASSESSMENT CRITERIA:
1. Mathematical techniques based on the problem identified are applied.
2. Mathematical computations are performed to the level of accuracy required for
the problem.
3. Results of mathematical computation based on job requirements is determined
and verified.
CONTENTS:

Problem-based questions
Estimation
Use of mathematical tools and standard formulas
Mathematical techniques

CONDITION:
The students/trainees must be provided with the following:

Manuals
Hand-outs
Calculator
Measuring tools/devices
Case problems

METHODOLOGIES:

Lecturette
Self-paced instruction
Group discussion
Practical work approach

ASSESSMENT METHODS:

- 32 -

Written examination
Oral Interview

CBC Commercial Cooking NC III

LO3. ANALYZE RESULTS


ASSESSMENT CRITERIA:
1. Results of application based on expected and required specifications and
outcome is reviewed.
2. Appropriate action in case of error is applied.
CONTENTS:

Four Fundamental Operations


Steps in solving a problem
Standard formulas
Conversion
Measurement

CONDITION:
The students/trainees must be provided with the following:

Manuals
Hand-outs
Problem set
Conversion table
Table of formulas
Measuring tools

METHODOLOGIES:

Lecturette
Self-paced instruction
Group discussion
Research study

ASSESSMENT METHODS:

Written examination
Oral Interview

CBC Commercial Cooking NC III

- 33 -

UNIT OF COMPETENCY :

USE RELEVANT TECHNOLOGIES

MODULE TITLE

USING RELEVANT TECHNOLOGIES

MODULE DESCRIPTOR :

This module covers the knowledge, skills and attitudes


required in selecting, sourcing and applying appropriate and
affordable technologies in the workplace.

NOMINAL DURATION

4 hours

QUALIFICATION LEVEL :

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Study/ select appropriate technology.
LO2. Apply relevant technology.
LO3. Maintain/ enhance relevant technology.

- 34 -

CBC Commercial Cooking NC III

LO1. STUDY / SELECT APPROPRIATE TECHNOLOGY


ASSESSMENT CRITERIA:
1. Appropriate technologies are studied based on work requirements.
2. Appropriate technologies are identified and selected based on work
requirements.
CONTENTS:

Machineries/ equipment and their application


Software/ programs

CONDITION:
The students/trainees must be provided with the following:

Manuals
Hand-outs
Multimedia
Video tape
Brochures
CDs
Internet access
Computer

METHODOLOGIES:

Lecturette
Self-paced instruction
Group discussion
Film showing

ASSESSMENT METHODS:

Written examination
Interview

CBC Commercial Cooking NC III

- 35 -

LO2. APPLY RELEVANT TECHNOLOGY


ASSESSMENT CRITERIA:
1. Relevant technology is used in carrying out function based on work requirements.
2. Applicable software and hardware is used as per job requirement.
3. Management concept are observed as per established industry practices.
CONTENTS:

Office technology
Industrial technology
System technology
Information technology
Training technology
Different software/ hardware
5S (Proper House Keeping)

CONDITION:
The students/learners must be provided with the following:

Manuals
Hand-outs
Multimedia
Video tape
Brochures
CDs
Internet access
Computer

METHODOLOGIES:

Lecturette
Self-paced instruction
Group discussion
Film showing

ASSESSMENT METHODS:

- 36 -

Written examination
Interview

CBC Commercial Cooking NC III

LO3. MAINTAIN / ENHANCE RELEVANT TECHNOLOGY


ASSESSMENT CRITERIA:
1. Maintenance of technology is applied in accordance with the industry standard
operating procedure, manufacturers operating guidelines and occupational
health and safety procedure
2. Updating of technology is maintained through continuing education or training in
accordance with job requirement.
3. Appropriate action for technology failure/ defect is immediately reported to the
concerned/ responsible person or section.
CONTENTS:

Corrective and preventive maintenance


Upgrading of technology
Communication skills
Organizational set-up/ work flow

CONDITION:
The students/learners must be provided with the following:

Manuals
Hand-outs
Multimedia
Video tape
Brochures
CDs
Internet access
Computer

METHODOLOGIES:

Lecturette
Self-paced instruction
Group discussion
Film showing

ASSESSMENT METHODS:

Written examination
Interview

CBC Commercial Cooking NC III

- 37 -

MODULES OF INSTRUCTION
COMMON COMPETENCIES
COMMERCIAL COOKING NCIII

UNIT OF COMPETENCY :

ROSTER STAFF

MODULE TITLE

ROSTERING STAFF

MODULE DESCRIPTOR :

This module covers the knowledge, skills, behavior and


motivations required to develop staff rosters. This role may
be carried out by operational supervisors and managers.

NOMINAL DURATION

6 hours

QUALIFICATION LEVEL :

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Develop and implement staff rosters
LO2. Maintain staff records

CBC Commercial Cooking NC III

- 39 -

LO1. DEVELOP AND IMPLEMENT STAFF ROSTERS


ASSESSMENT CRITERIA
1. Rosters are developed in accordance with company agreements and wage
budgets.
2. Operational efficiency and customer service levels are maximized while wage
costs are minimized in roster development.
3. Duties are combined where appropriate to ensure effective use of staff.
4. The available skills base is utilized appropriately to roster the most effective mix of
staff and to meet different operational requirements.
5. Rosters are presented in required formats to ensure clarity of information in
accordance with company standards.
6. Rosters are communicated to appropriate colleagues within designated timelines.
CONTENTS:

The role of rosters and their importance in controlling staff costs


Factors to be considered when developing rosters
Formats for the presentation of staff rosters and details to be included
Knowledge on area of operation for which roster is being developed.
Organizing information
Preparing staff rosters
Communicating with colleagues about the developed rosters

CONDITIONS:
The students/trainees must be provided with the following:

Workplace/assessment location
Computer
Printed materials/handouts
References

METHODOLOGIES:

Lecture
Group discussion
Case study

ASSESSMENT METHODS:

- 40 -

Observation
Interviews/questioning
Written test

CBC Commercial Cooking NC III

LO2. MAINTAIN STAFF RECORDS


ASSESSMENT CRITERIA
1. Time sheets and other documentation are completed accurately and within
designated timelines.
2. Staff records are updated accurately and maintained or stored in accordance with
establishment procedures.
CONTENTS:

Formats for the presentation of staff rosters and details to be included


Knowledge on area of operation for which roster is being developed.
Organizing information
Preparing staff rosters

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Workplace/assessment location
Computer
Printed materials/handouts

METHODOLOGIES:

Lecture
Simulation
Group discussion

ASSESSMENT METHODS:

Observation
Interviews/questioning
Evaluation of reports submitted

CBC Commercial Cooking NC III

- 41 -

UNIT OF COMPETENCY :

CONTROL AND ORDER STOCK

MODULE TITLE

CONTROLLING AND ORDERING STOCK

MODULE DESCRIPTOR :

This module covers the knowledge, skills, behavior and


motivations required to control and order stock in a range of
hospitality establishments. This role is generally carried out
by supervisors and team leaders.

NOMINAL DURATION

6 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Maintain stock levels and records.
LO2. Process stock orders.
LO3. Manage stock losses.
LO4. Follow-up orders.
LO5. Organize and administer stocks.

- 42 -

CBC Commercial Cooking NC III

LO1. MAINTAIN STOCK LEVELS AND RECORDS


ASSESSMENT CRITERIA
1.
2.
3.
4.

Stock levels are monitored and maintained according to company requirements.


Stock security is monitored and systems are adjusted as required.
Stock reorder cycles are monitored and adjusted as required.
Colleagues are informed of their individual responsibilities in regard to the
reordering of stock.
5. Records of stock storage and movement are maintained in accordance with
company procedures.
6. Stock performance is monitored and fast/slow-selling items are identified
and reported in accordance with company procedures.
CONTENTS:

Stock recording systems


Securing stocks
Par stocks
Monitoring slow moving items

CONDITIONS:
The students/trainees must be provided with the following:

References/Handouts
Use of real stock items
Stock cards and records
Opportunity to deal or link with internal/external suppliers
Computer with appropriate software, if any

METHODOLOGIES:

Lecture/discussion
Role-play
Simulation

ASSESSMENT METHODS:

Evaluation of reports submitted


Written or oral questions

CBC Commercial Cooking NC III

- 43 -

LO2. PROCESS STOCK ORDERS


ASSESSMENT CRITERIA
1. Orders for stock are processed accurately and in accordance with company
procedures
2. Stock levels are maintained and recorded ensuring information is complete,
correct and current.
3. Incoming stock is checked against purchase and supply agreements and all
necessary details are recorded.
CONTENTS:

Ordering/re-ordering stocks
Handling incoming stocks
Maintaining stock records

CONDITIONS:
The students/trainees must be provided with the following:

References/handouts
Use of real stock items
Stock cards and records
Opportunity to deal or link with internal/external suppliers
Computer with appropriate software, if any

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation

ASSESSMENT METHODS:

- 44 -

Observation
Interviews/questioning
Written test

CBC Commercial Cooking NC III

LO3. MANAGE STOCK LOSSES


ASSESSMENT CRITERIA
1.
2.
3.
4.

Stock losses are identified and recorded according to company procedures.


Losses are reported in accordance with company procedures.
Avoidable losses are identified and reasons behind these losses are established.
Solutions to loss situations are recommended and related procedures are
implemented to prevent future avoidable losses.

CONTENTS:

Recording stock losses


Reporting stock losses
Preventing stock losses/stock control procedures

CONDITIONS:
Students/trainees must be provided with the following:

References/Handouts
Use of real stock items
Computer

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation

ASSESSMENT METHODS:

Observation
Interviews/questioning
Written test

CBC Commercial Cooking NC III

- 45 -

LO4. FOLLOW UP ORDERS


ASSESSMENT CRITERIA:
1. The delivery process is monitored to ensure agreed deadlines are met.
2. Continuity of supply is ensured by liaising with colleagues and suppliers.
3. Routine supply problems are followed up or referred to the appropriate person in
accordance with company policy.
4. Stock is distributed to agreed locations.
CONTENTS:

Monitoring deliveries
Controlling shortages or out of stock supplies
Allocating deliveries and supplies

CONDITIONS:
The students/trainees must be provided with the following:

References/handouts
Project or work activities
Use of real stock items

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation

ASSESSMENT METHODS:

- 46 -

Observation
Interviews/questioning
Evaluation of reports submitted
Written test
Review of workplace reports and records related to stock control prepared by the
candidate

CBC Commercial Cooking NC III

LO5. ORGANIZE AND ADMINISTER STOCKS


ASSESSMENT CRITERIA
1. Stocks are organized at appropriate intervals according to company policy and
procedures.
2. Stocktaking responsibilities are allocated to staff.
3. Accurate stock reports are produced within designated timelines.
CONTENTS:

Organizing stocks
Stock taking/inventory systems
Inventory reports

CONDITIONS:
The students/trainees must be provided with the following:

References
Handouts
Project or work activities
Access to stock rooms and real stock items

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation

ASSESSMENT METHODS:

Interviews/questioning
Evaluation of reports submitted
Review of activities undertaken by the candidate

CBC Commercial Cooking NC III

- 47 -

UNIT OF COMPETENCY :

TRAIN SMALL GROUPS

MODULE TITLE

TRAINING SMALL GROUPS

MODULE DESCRIPTOR :

This module covers the requirements for planning, delivering


and reviewing training provided for the purposes of
developing competency on a one-to-one or small group
basis.

NOMINAL DURATION

6 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Prepare for trainings
LO2. Deliver training
LO3. Provide opportunities for practices
LO4. Review training

- 48 -

CBC Commercial Cooking NC III

LO1. PREPARE FOR TRAINING


ASSESSMENT CRITERIA
1. Specific training needs are identified and confirmed through consultation with
appropriate personnel.
2. Training objectives are matched to identify competency development needs.
3. Training approaches are planned and documented.
CONTENTS:

Training needs analysis


Designing training and development plans

CONDITIONS:
The students/trainees must be provided with the following:

References
Handouts
Project or work activities
Access to records, logbooks, reports and other sources of information about the
operation and/or the personnel

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation

ASSESSMENT METHODS:

Written/ oral examination


Observation
Written tests

CBC Commercial Cooking NC III

- 49 -

LO2. DELIVER TRAINING


ASSESSMENT CRITERIA
1. Training is conducted in a safe and accessible environment.
2. Training delivery methods appropriate to the participant(s) needs, trainer
availability, location and resources are selected.
3. Strategies and techniques which facilitate the learning process are employed.
4. Training objectives, sequence of activities and assessment processes are
discussed with training participant(s).
5. Systematic approach to training is undertaken to meet specific needs of training
participant(s).
CONTENTS:

Different training delivery methods


How to conduct training programs
Presentation skills and proper use of equipment
Strategies and techniques which facilitate the learning process

CONDITIONS:
The students/trainees must be provided with the following:

References
Handouts
Access to records, logbooks, reports, organizational plans and other sources of
information about the operation and/or the personnel
OHP/Computer/LCD
Audio visual learning materials
Training materials

METHODOLOGIES:

Lecture-discussion
Role-play/group training activities and exercises
Simulation

ASSESSMENT METHODS:

- 50 -

Observation
Interviews/questioning
Written tests

CBC Commercial Cooking NC III

LO3. PROVIDE OPPORTUNITIES FOR PRACTICES


ASSESSMENT CRITERIA
1. Practice opportunities are provided to ensure that the participants achieve the
components of competency.
2. Variety of methods for encouraging learning is implemented to meet the individual
needs of participants.
CONTENT:

Importance of practice in the workplace


Working on a project

CONDITIONS:
The students/trainees must be provided with the following:

References
Handouts
Project or work activities

METHODOLOGIES:

Lecture-discussion
Role-play/ simulation
Case studies

ASSESSMENT METHODS:

Observation
Interviews/questioning
Evaluation of reports submitted
Written tests

CBC Commercial Cooking NC III

- 51 -

LO4. REVIEW TRAINING


ASSESSMENT CRITERIA
1. Participants are encouraged to self evaluate performance and areas for
2.
3.
4.
5.

improvement are identified.


Participants readiness for assessment is monitored and assistance is provided
with the collection of evidence for satisfactory performance.
Training is evaluated against objectives in the context of self-assessment,
participant feedback, supervisor comments and measurements.
Training details are recorded according to enterprise and legislative
requirements.
Results of evaluation are utilized to guide further training.

CONTENTS:

Importance of evaluating programs


Methods of evaluating programs
Performance review and analysis

CONDITIONS:
The students/trainees must be provided with the following:

Training materials
References
Handouts
Project or work activities
Records, logbooks, reports and other sources of information about the training

METHODOLOGIES:

Lecture-discussion
Role-play/simulation
Case studies

ASSESSMENT METHODS:

- 52 -

Observation
Interviews/questioning
Evaluation of reports submitted
Written tests

CBC Commercial Cooking NC III

UNIT OF COMPETENCY :

ESTABLISH AND CONDUCT BUSINESS RELATIONSHIPS

MODULE TITLE

ESTABLISHING AND CONDUCTING


BUSINESS RELATIONSHIPS

MODULE DESCRIPTOR :

This module deals with the skills and knowledge required to


manage business relationships with customers or suppliers
within a tourism or hospitality context. It focuses on the
relationship building and negotiation skills.

NOMINAL DURATION

6 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES


Upon completion of this module, the students/trainees must be able to:
LO1. Establish and conduct business relationships.
LO2. Conduct negotiations.
LO3. Make formal business agreements.
LO4. Foster and maintain business relationships.

CBC Commercial Cooking NC III

- 53 -

LO1. ESTABLISH AND CONDUCT BUSINESS RELATIONSHIPS


ASSESSMENT CRITERIA
1. Relationships are established in a manner that promotes goodwill and trust
between the enterprise, its customers and suppliers.
2. Trust and respect are built in business relationships through use of effective
communication skills and techniques
3. Opportunities to maintain regular contact with customers and suppliers are
identified and taken up.
CONTENTS:

Types of formal agreements


Establishing and building business contacts
Conducting successful business negotiations
Communication skills and techniques
Interpersonal skills

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References/Handouts
Relationship-building and negotiation activities with a range of individuals with
whom the candidate has an actual or potential business relationship.

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation

ASSESSMENT METHODS:

- 54 -

Observation
Interviews/questioning
Evaluation of reports submitted
Written tests

CBC Commercial Cooking NC III

LO2. CONDUCT NEGOTIATIONS


ASSESSMENT CRITERIA
1. Negotiations are conducted in a business-like and professional manner within the
relevant cultural context.
2. Negotiations are conducted in the context of the current enterprise marketing
focus.
3. Benefits for all parties in the negotiation are maximized through use of
established techniques and in the context of establishing long term relationships.
4. Feedback and input from colleagues are incorporated into the negotiation.
5. The results of negotiations are communicated to appropriate colleagues and
stakeholders within the appropriate timeframes.
CONTENTS:

Professional business negotiations procedures


Effective negotiating skills and techniques
Presenting a proposal/Business proposal presentation skills

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
Handouts/brochures
Sales kit/portfolios
OHP/computer/LCD
Relationship-building and negotiation activities with a range of individuals with
whom the candidate has an actual or potential business relationship.

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation

ASSESSMENT METHODS:

Observation
Interviews/questioning
Evaluation of reports submitted

CBC Commercial Cooking NC III

- 55 -

LO3. MAKE FORMAL BUSINESS AGREEMENTS


ASSESSMENT CRITERIA
1. Agreements are confirmed in writing using formal contracts and in accordance to
enterprise requirements.
2. Appropriate approvals for all aspects of formal agreements are checked and
obtained in accordance with enterprise procedures.
3. The need for specialist advice in the development of contracts is identified and
sought where appropriate.
CONTENTS:

Importance of contracts/MOA
Preparing contracts/MOA
Legal issues in preparing contracts

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References/Handouts
Sample agreements and contracts
Computer

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation
Case study/written exercises

ASSESSMENT METHODS:

- 56 -

Observation
Interviews/questioning
Evaluation of reports submitted
Written tests

CBC Commercial Cooking NC III

LO4. FOSTER AND MAINTAIN BUSINESS RELATIONSHIPS


ASSESSMENT CRITERIA
1. Information needed to maintain sound business relationships are pro-actively
sought, reviewed and acted upon.
2. Agreements are honored within the scope of individual responsibility.
3. Adjustments to agreements are made in consultation with the customer/supplier
and information is shared with appropriate colleagues.
4. Relationships are nurtured through regular contact.
CONTENTS:

Legal issues in the performance of obligations in the contract


Building and maintaining relationships

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Sample agreements and contracts

METHODOLOGIES:

Lecture-discussion
Role-play
Simulation
Case study

ASSESSMENT METHODS:

Observation
Interview/questioning
Evaluation of reports submitted
Written tests

CBC Commercial Cooking NC III

- 57 -

MODULES OF INSTRUCTION
CORE COMPETENCIES
COMMERCIAL COOKING NC III

UNIT OF COMPETENCY :

PLAN AND PREPARE FOOD FOR ALA CARTE &


BUFFETS

MODULE TITLE

ALA CARTE AND BUFFET FOOD PREPARATION

MODULE DESCRIPTOR :

This module deals with the knowledge, skills, behavior and


motivations required to plan and prepare foods for ala carte
and buffet situations.

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES


Upon completion of this module, the students/trainees must be able to:
LO1. Plan ala carte and buffet items
LO2. Prepare, produce and present foods for ala carte and buffets
LO3. Store ala carte and buffet items

CBC Commercial Cooking NC III

- 59 -

LO1. PLAN ALA CARTE AND BUFFET ITEMS


ASSESSMENT CRITERIA:
1. The ala carte and buffet is planned according to enterprise and/or customer
requirements
2. Appropriate food items are selected according to season, budget, occasion and
customer requirements.
3. Food cost is calculated in accordance with budget and reporting requirements
4. Layout and display of the buffet are planned, in accordance with the type of food,
occasion and desired theme.
5. Buffet centerpieces & decoration are designed organized and produced
according to enterprise procedures.
CONTENTS:

Menu planning for ala carte and buffets


Buffet centerpiece and decoration making
Basic principles of nutrition
Principles of Food & Beverage Cost Control
Food preparation for ala carte and buffets

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References/recipe books
Handouts
Fully-equipped operational commercial kitchen
Real ingredients

METHODOLOGIES:

Lecture/discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 60 -

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

LO2. PREPARE, PRODUCE AND PRESENT FOODS FOR ALA CARTE AND BUFFETS
ASSESSMENT CRITERIA:
1. Appropriate methods of cookery are used to prepare meats, poultry, seafood and
other foods for ala carte and buffets.
2. Buffet items are glazed with aspic or gelatin preparations according to acceptable
enterprise standards
3. Sauces and garnishes suitable for ala carte and buffet food items are produced.
4. Meats are carved and served according to enterprise standards.
5. Hot and cold foods are served and presented according to health and hygiene
regulations.
6. Portion control is applied to minimize wastage and maximize profit.
7. Food items are attractively and tastefully arranged and presented to maximize
appeal.
8. Desserts suitable for ala carte and buffet presentation are prepared and
produced using standard and/or enterprise recipes
CONTENTS:

Food preparation for ala carte and buffets


Buffet and ala carte presentation
Aspic and gelatin preparation
Meat carving techniques
F & B Cost Control

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts/Recipe books
Fully-equipped operational commercial kitchen
Real ingredients

METHODOLOGIES:

Lecture/discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning
Sampling of buffet items prepared by the candidate

CBC Commercial Cooking NC III

- 61 -

LO3. STORE ALA CARTE AND BUFFET ITEMS


ASSESSMENT CRITERIA:
1. Store ala carte and buffet items hygienically and correctly before and after the
service time at a safe temperature.
2. Proper portioning for storage must be undertaken, together with dates to facilitate
first in, first out procedures.
CONTENT:

Holding and storing foods properly

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients/food items

METHODOLOGIES:

Lecture/discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 62 -

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

UNIT OF COMPETENCY :

PLAN AND CONTROL MENU-BASED CATERING

MODULE TITLE

PLANNING AND CONTROLLING MENU-BASED


CATERING

MODULE DESCRIPTOR :

This module deals with the basic planning, preparing and


controlling of menu-based catering within established
enterprise systems.

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Plan and prepare menus.
LO2. Control menu-based catering.
LO3. Practice portion control.

CBC Commercial Cooking NC III

- 63 -

LO1. PLAN AND PREPARE MENUS


ASSESSMENT CRITERIA:
1. Enterprise and/or customer requirements are identified for menus.
2. Menu items are determined according to the different menu planning
considerations.
3. Costs of menu items are established and compliance is ensured with enterprise
costing constraints.
4. Menus are prepared as required by the enterprise, type of cuisine or particular
situation
5. Menus are organized and written using:
Terminology appropriate to the market and style of menu.
Item descriptions which promote menu items
CONTENTS:

Menu Planning procedures


Kinds of menus
Menu structure
Writing and designing the menus
Recipe/Menu Costing

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Sample menus and menu cards

METHODOLOGIES:

Lecture/Discussion
Demonstration
Hands-on

ASSESSMENT METHODS:

- 64 -

Written test
Practical test
Observation
Oral questioning
Evaluation of samples of menus prepared by the candidate

CBC Commercial Cooking NC III

LO2. CONTROL MENU-BASED CATERING


ASSESSMENT CRITERIA:
1. Appropriate catering control systems are selected and used according to
enterprise requirements.
2. Production schedules are planned giving consideration to menu constraints,
available equipment, expertise of labor and available time.
3. Labor costs are controlled considering the roster, scheduling, award
conditions and rates.
4. Product utilization and quality is optimized through the application of portion
control and effective yield testing.
5. Stock control measures are applied by following correct receiving and storing
procedures
6. Security procedures in food production and storage areas are applied to
minimize risks of theft, damage or loss.
CONTENTS:

Production schedule
Recipe/Menu Costing
Yield testing and portion control
Controlling labor costs
Different kitchen forms and their uses e.g. production planning sheets, daily
kitchen reports, spoilage reports

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Sample menus, production schedules, catering plans and checklists

METHODOLOGIES:

Lecture/discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Oral questioning
Review of samples of menus, production schedules, security plans and checklists
prepared by the candidate.

CBC Commercial Cooking NC III

- 65 -

LO3. PRACTICE PORTION CONTROL


ASSESSMENT CRITERIA:
1. Correct portioning activities are identified through
Weight
Volume
Count
2. Correct tools portioning are calculated and used.
CONTENTS:

Recipe yield testing


Portion sizes and control

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients/food items
Calculator

METHODOLOGIES:

Lecture/discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 66 -

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

UNIT OF COMPETENCY :

ORGANIZE BULK COOKING OPERATIONS

MODULE TITLE

ORGANIZING BULK COOKING OPERATIONS

MODULE DESCRIPTOR :

This module deals with the skills, knowledge, behavior and


motivations required to provide on-the-job coaching to
colleagues. It reflects the situation in many hospitality
workplaces where buddy systems and on job coaching are
extremely common.

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES

Upon completion of this module, the students/trainees must be able to:


LO1. Plan kitchen operations for bulk cooking.
LO2. Organize production of bulk cooking menus.
LO3. Select systems for bulk cooking.
LO4. Use preparation and cooking techniques appropriate to the bulk cooking system.

CBC Commercial Cooking NC III

- 67 -

LO1. PLAN KITCHEN OPERATIONS FOR BULK COOKING


ASSESSMENT CRITERIA:
1. Quantities are determined and accurately calculated according to recipes and
specifications.
2. Food items are ordered in correct quantities for requirements.
3. A mise en place list, which is clear, complete and appropriate to the situation, is
prepared for food equipment.
4. A work schedule and workflow plan is designed for the relevant section of kitchen
to maximize teamwork and efficiency.
CONTENTS

Recipe quantification/converting recipes


Purchasing
Mise en place
Preparing and organizing work schedules and workflow plans

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients/Food items
Sample menus, production schedules, catering plans and checklists

METHODOLOGIES:

Lecture/Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 68 -

Written test
Practical test
Observation
Oral questioning
Review of sample menus, production schedules, security plans and checklists
prepared by the candidate.

CBC Commercial Cooking NC III

LO2. ORGANIZE PRODUCTION OF BULK COOKING MENUS


ASSESSMENT CRITERIA:
1. Preparation and service of orders are organized for the relevant section of the
kitchen to enable smooth workflow and to minimize delays.
2. The sequence of dishes is controlled to enable smooth workflow and minimize
delays.
3. Quality control in all stages of preparation is exercised with focus on design, eye
appeal and portion size.
4. Appropriate receiving, storing and cleaning procedures are established and
correctly followed
CONTENTS:

Work flow systems


Maintaining food quality and control in all stages of preparation in bulk cooking
Establishing control procedures and systems in bulk cooking
Purchasing, receiving, storing, holding and issuing procedures in relation to bulk
cooking

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients/food items

METHODOLOGIES:

Lecture/Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning
Sampling of dishes prepared as part of a bulk cooking operation.

CBC Commercial Cooking NC III

- 69 -

LO3. SELECT SYSTEMS FOR BULK COOKING


ASSESSMENT CRITERIA:
1. Appropriate food production systems are selected for bulk cooking according to
relevant factors.
2. Appropriate equipment is identified to assist production and cooking operations
CONTENTS:

Different types of food production systems


Kinds of cooking equipment and processing machines

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 70 -

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

LO4. USE PREPARATION AND COOKING TECHNIQUES APPROPRIATE TO THE


BULK COOKING SYSTEM
ASSESSMENT CRITERIA:
1. Menu items, which are compatible with the type of system chosen, are selected.
2. Specialty recipes are prepared and served taking into account the type of food

service system.
3. Food is prepared using methods which take into account the effects of different
methods of preparation on nutrition quality and structure.
4. Systems and equipment are safely and hygienically used.
CONTENTS:

Features of bulk cooking operations


Methods of cooking and their effects on the nutritional value and quality of food
Safety in the Kitchen/Safe work practices

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients

METHODOLOGIES:

Lecture/Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

- 71 -

UNIT OF COMPETENCY :

PREPARE PATES AND TERRINES

MODULE TITLE

PATE AND TERRINE PREPARATION

MODULE DESCRIPTOR :

This module deals with the specialist skills and knowledge,


skills, behavior and motivations required to prepare pates
and terrines

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES

Upon completion of this module, the students/trainees must be able to:


LO1. Prepare pates and terrines.
LO2. Present pates and terrines.
LO3. Develop new recipes.

- 72 -

CBC Commercial Cooking NC III

LO1. PREPARE PATES AND TERRINES


ASSESSMENT CRITERIA:
1.
2.
3.
4.

A range of pates and terrines are prepared according to standard recipes.


Appropriate ingredients are selected for production of pates and terrines.
Lining of moulds for pates and terrines are prepared using suitable ingredients.
A range of binding agents and processes are used in the preparation of basic
forcemeat.
5. A range of pastries suitable for pate en croute are prepared and correctly handled
to ensure high quality and attractive presentation.
6. Specialized equipment and machinery for making pates and terrines are correctly
and safely operated according to manufacturers instructions.
CONTENTS:

Types of Pates and Terrines


Ingredients for pate and terrine making
Pate and terrine preparation
Handling of pates and terrines
Machines and equipment in pate and terrine preparation

CONDITIONS:
The students/trainees must be provided with the following:

Recipes of pates and terrines


Fully-equipped operational commercial kitchen
Real ingredients/food items

METHODOLOGIES:

Lecture
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Direct observation of the candidate using techniques to prepare pates and
terrines.
Oral questioning
Sampling of pates and terrines prepared

CBC Commercial Cooking NC III

- 73 -

LO2. PRESENT PATES AND TERRINES


ASSESSMENT CRITERIA:
1. Pates and terrines are attractively presented for various uses including, but not
limited to appetizers, entrees or buffets.
2. Pates and terrines are appropriately decorated giving consideration to
contemporary tastes, color presentation and eye appeal.
CONTENTS:

Uses of pates and terrines


Presenting pates and terrines

CONDITIONS:
The students/trainees must be provided with the following:

References/recipes
Handouts
Fully-equipped operational commercial kitchen
Real ingredients

METHODOLOGIES:

Lecture
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 74 -

Practical test
Direct observation of the candidate using techniques to prepare pates and
terrines.
Oral questioning
Sampling of pates and terrines prepared

CBC Commercial Cooking NC III

LO3. DEVELOP NEW RECIPES


ASSESSMENT CRITERIA:
1. Recipes for pates and terrines are developed using a range of suitable products
giving consideration to tastes and presentation.
2. New recipes for pates and terrines are tested for taste, yield and customer
acceptance.
CONTENTS:

Developing new recipes for pates and terrines


Recipe testing

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Different pate and terrine recipes
Handouts
Fully-equipped operational commercial kitchen
Real ingredients

METHODOLOGIES:

Lecture
Product experiments
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

- 75 -

UNIT OF COMPETENCY :

PLAN, PREPARE AND DISPLAY A BUFFET

MODULE TITLE

BUFFET PLANNING AND DESIGN

MODULE DESCRIPTOR :

This module deals with the advanced skills and knowledge


required to design, plan, prepare and display a buffet
creatively.

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Plan and design a buffet
LO2. Prepare for the buffet
LO3. Display food items
LO4. Present buffet in a safe and hygienic manner

- 76 -

CBC Commercial Cooking NC III

LO1. PLAN AND DESIGN A BUFFET


ASSESSMENT CRITERIA:
1. Total concept, food items and displays are designed as required, in consultation
with customers and other relevant personnel.
2. Buffets are planned according to the required theme or occasion, in consultation
with customers and other relevant personnel.
3. An appropriate range and quality of food items are selected and organized giving
consideration to quality and price according to the enterprise or customer
requirements.
CONTENTS:

Buffet concepts, themes or occasions


Planning a buffet according customer requirements
Buffet menu planning

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
List of buffet food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Evaluation of a buffet (content and presentation) planned and coordinated by the


candidate.
Oral or written questions
Practical test
Observation

CBC Commercial Cooking NC III

- 77 -

LO2. PREPARE FOR THE BUFFET


ASSESSMENT CRITERIA:
1. Appropriate service equipment, service ware and linen are selected to display
food and decorations.
2. Tables and service points are planned and arranged so they are suitable for
buffet display and service according to establishment requirements, occasion and
efficient safe customer/staff accessibility.
3. Food presentation is prepared or organized with artistic flair and according to
establishment standards or customer requirements.
4. Appropriate and attractive decorations and centerpieces are selected and
prepared or organized as required.
5. All preparations and arrangements for buffet are coordinated to all concerned
individuals.
CONTENTS:

Different types of buffet service ware and equipment


Buffet decorations and centerpieces
Buffet set ups
Creative Cookery
Buffet presentations and show buffets

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients/buffet items
Buffet service ware and equipment
Buffet tables

METHODOLOGIES:

Lecture
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 78 -

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

LO3. DISPLAY FOOD ITEMS


ASSESSMENT CRITERIA:
1. Food items are displayed with a sense of artistry to create customer appeal.
2. Garnishes and accompaniments are used to enhance taste and appeal.
3. Buffet service is supervised to ensure that food items are replenished and that
the total display remains neat and attractive.
CONTENTS:

Buffet presentation
Preparing food garnishes
Buffet service

CONDITIONS:
The students/trainees must be provided with the following:

References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items for garnishing

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning
Evaluation of a buffet (content and presentation)

CBC Commercial Cooking NC III

- 79 -

LO4. PRESENT BUFFET IN A SAFE AND HYGIENIC MANNER


ASSESSMENT CRITERIA:
1. Potential health problems through cross-contamination and food spoilage are
identified and appropriate preventive measures are taken to eliminate these risks.
2. Food on display is kept at temperature levels as prescribed by legislation.
CONTENTS:

Food Safety and Sanitation


Types of Food borne Contamination
Holding buffet foods properly

CONDITIONS:
The students/trainees must be provided with the following:

References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Buffet display

METHODOLOGIES:

Lecture
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 80 -

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

UNIT OF COMPETENCY :

SELECT, PREPARE AND SERVE SPECIALIZEDFOOD


ITEMS

MODULE TITLE

PREPARING AND SERVING SPECIALIZED FOOD


ITEMS

MODULE DESCRIPTOR :

This module deals with the skills and knowledge required to


plan, prepare and present food items at an advanced and
specialized level, using a variety of non-standard food items
and the related specialized techniques. It covers the
preparation and service of specialty cuisines as part of a
general menu as well those offered by enterprises which
specialize in particular menu items

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Select specialized food items.
LO2. Plan menus and/or promotional strategies.
LO3. Prepare and present (dishes using) specialized food items.
LO4. Implement hygienic and safe practices.

CBC Commercial Cooking NC III

- 81 -

LO1. SELECT SPECIALIZED FOOD ITEMS


ASSESSMENT CRITERIA:
1. Suitable suppliers of specialized food items are sourced as required.
2. Suppliers are selected taking into consideration the quality and price of products
and enterprise requirements.
3. Appropriate purchasing and storage procedures are practiced to minimize
wastage.
CONTENTS:

Kinds of specialized food items


Selecting specialized food items
Purchasing and storage procedures

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients/food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 82 -

Written test
Practical test
Oral questioning.

CBC Commercial Cooking NC III

LO2. PLAN MENUS AND/OR PROMOTIONAL STRATEGIES


ASSESSMENT CRITERIA:
1. Specialized menus and menu items are planned to meet enterprise and customer
requirements and appropriate balance or integration with other items is achieved.
2. Menus or promotional strategies are developed to incorporate or focus on
specialized food items.
3. Menu items are priced to achieve satisfactory profit levels and satisfy enterprise
requirements.
4. Seasonal availability is taken into account when developing menus and
promotional strategies.
5. New menu items or dishes are created using specialized foods and taking into
consideration the characteristics of varieties of food items, eating characteristics
and taste.
CONTENTS:

Planning menus with specialized food items


Menu Costing
Developing new recipes using specialized food items

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References/recipes
Fully-equipped operational commercial kitchen
Real ingredients/Food items
Sample menu and promotional materials

METHODOLOGIES:

Lecture
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

- 83 -

LO3. PREPARE AND PRESENT (DISHES USING) SPECIALIZED FOOD ITEMS


ASSESSMENT CRITERIA:
1. Specialized food items are prepared ensuring appropriate flavor combinations,
aesthetic characteristics and taste.
2. Dishes are cooked in a variety of styles as required by the menu, enterprise,
customer preferences.
3. Food items are appropriately presented to maximize appeal.
4. Foods are preserved where appropriate, using suitable techniques.
.
CONTENTS:

Preparing specialized food items


Presenting specialized food items
Preserving specialized food items

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients

METHODOLOGIES:

Lecture
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 84 -

Written test
Practical test
Observation
Oral questioning.

CBC Commercial Cooking NC III

LO4. IMPLEMENT HYGIENIC AND SAFE PRACTICES


ASSESSMENT CRITERIA:
1. Potential hygiene and safety problems are identified and appropriate preventative
measures are taken to eliminate risk in the preparation of specialized food items.
2. Specialized food items are stored hygienically and correctly.
CONTENTS:

Food safety
Preventing health and safety hazards in the preparation of specialized food items
Storing specialized food items.

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients

METHODOLOGIES:

Lecture
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning.

CBC Commercial Cooking NC III

- 85 -

UNIT OF COMPETENCY :

SELECT, PREPARE AND SERVE SPECIALTY CUISINES

MODULE TITLE

PREPARING AND SERVING SPECIALTY CUISINES

MODULE DESCRIPTOR :

This module deals with the skills and knowledge required in


the preparation and service of a range of specialized items
offered by enterprises which specialize in particular cuisine
style.

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Plan specialized cuisine.
LO2. Select and purchase food for menu items.
LO3. Select and use equipment and techniques for preparation, cooking and service.
LO4. Prepare, cook and serve a range of menu items.
LO5. Implement safe and hygienic practices.

- 86 -

CBC Commercial Cooking NC III

LO1. PLAN SPECIALIZED CUISINE


ASSESSMENT CRITERIA:
1. Authentic menus and menu items are planned for a specialized cuisine to meet
enterprise and customer requirements.
2. Seasonality and general availability of ingredients are taken into account when
developing menus and choosing menu items.
3. Menu items are priced to achieved satisfactory profit levels and satisfy enterprise
requirements.
4. Menus and promotional materials are developed to focus on menu items within a
specialized cuisine.
5. Dcor and setting are planned according to specialized cuisine, cultural
considerations and enterprise focus.
CONTENTS:

Types of specialized cuisines


Standard food items for different cuisines
Planning considerations when developing and choosing menu items for a
specialized cuisine
Developing menu and promotional materials for specialized cuisines
Choosing the right dcor and setting according to specialized cuisines

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References/menus
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Specialized and ethnic recipes

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

- 87 -

LO2. SELECT AND PURCHASE FOOD FOR MENU ITEMS


ASSESSMENT CRITERIA:
1. Menu items, which are appropriate to the cuisine styles, are selected taking into
consideration quality, price, seasonal availability and enterprise requirements.
2. Suitable suppliers of standard and specialized food items are sourced.
3. Suppliers are selected according to quality, price and enterprise requirements.
4. Wastage is minimized through appropriate purchase and storage, taking into
account any special requirements.
CONTENTS:

Choosing appropriate menu items according to cuisine styles


Choosing and selecting the right suppliers.

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Ethnic menus and recipes

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 88 -

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

LO3. SELECT AND USE EQUIPMENT AND TECHNIQUES FOR PREPARATION,


COOKING AND SERVICE
ASSESSMENT CRITERIA:
1. Specialized utensils and cooking equipment are identified and used to produce
authentic menu items.
2. Appropriate preparation methods and utensils are used according to the style and
requirements of the cuisine.
3. Tables are set and decorated according to cuisine and enterprise requirements.
CONTENTS:

Types of equipment and utensils used to produce authentic ethnic cuisines.


Preparation methods and cooking techniques used in specialized cuisines

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients/food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

- 89 -

LO4. PREPARE, COOK AND SERVE A RANGE OF MENU ITEMS


ASSESSMENT CRITERIA:
1. A range of authentic menu items are prepared and cooked using preparation,
cookery and service techniques.
2. Cultural requirements and major issues are observed in the preparation, cooking
and service or specialized cuisines.
3. Appropriate accompaniments and garnishes required are prepared for specific
menu items.
4. Menu items are served in correct sequence, using appropriate accompaniments
and garnishes.
CONTENTS:

Cultural awareness on the customs, traditions and rituals involved in the menu
planning and other aspects of the food preparation of different religious or cultural
groups
Specialized menu terms
Food garnishes and accompaniments

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 90 -

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

LO5. IMPLEMENT SAFE AND HYGIENIC PRACTICES


ASSESSMENT CRITERIA:
1. Potential hygiene and safety problems are identified and appropriate preventative
measures are taken to eliminate risks in producing specialized cuisines.
2. Foods are stored correctly according to health regulations.
CONTENTS:

Food Sanitation and Safety


HACCP
Storage Procedures

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

- 91 -

UNIT OF COMPETENCY :

MONITOR CATERING REVENUE AND COSTS

MODULE TITLE

MONITORING CATERING REVENUE AND COSTS

MODULE DESCRIPTOR :

This module deals with the skills and knowledge required to


establish and monitor the costs involved in operating a food
service operation.

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Establish and maintain purchasing and ordering system.
LO2. Establish and maintain financial control system.
LO3. Maintain production control system.
LO4. Select and utilize technology.

- 92 -

CBC Commercial Cooking NC III

LO1.

ESTABLISH AND MAINTAIN PURCHASING AND ORDERING SYSTEM

ASSESSMENT CRITERIA:
1. Appropriate basic systems for purchasing and ordering are established and
implemented to maximize quality and minimize costs and wastage.
2. Systems for storing food items are established and maintained to avoid
deterioration, wastage, theft and spoilage.
3. Stock records are systematically and regularly updated following established
standard operational procedures.
CONTENTS:

Purchasing, receiving, storing, and issuing procedures


Inventory and stock control systems
Records Keeping
Internal control

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items
Sample forms used in purchasing, receiving, issuing and storing

METHODOLOGIES:

Lecture
Written exercises
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Observation
Oral questioning

CBC Commercial Cooking NC III

- 93 -

LO2. ESTABLISH AND MAINTAIN FINANCIAL CONTROL SYSTEM


ASSESSMENT CRITERIA:
1. Departmental and operational income statements are prepared as per
established standard operational procedures.
2. Budget forecasts are determined within defined fiscal periods and any variations
are adequately explained.
3. Financial records updated and effectively utilized.
CONTENTS:

Basic Accounting systems


Preparing financial reports
Forecasting and Budgeting

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Sample financial and cost control records

METHODOLOGIES:

Lecture
Discussion
Written exercises

ASSESSMENT METHODS:

- 94 -

Written test
Oral questioning
Case studies

CBC Commercial Cooking NC III

LO3. MAINTAIN PRODUCTION CONTROL SYSTEM


ASSESSMENT CRITERIA:
1. Food control and production schedules are developed and maintained to

maximize efficiency and minimize waste.


2. Work flows and staff rostering is designed to minimize unit labor cost.
3. Daily sales are accurately monitored to make timely adjustments to menus to
reflect customer preferences.
CONTENTS:

Food production planning


Sales monitoring
Rostering staff
Developing sales forecasts

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Kitchen forms, schedules and worksheets

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Oral questioning
Case studies

CBC Commercial Cooking NC III

- 95 -

LO4. SELECT AND UTILIZE TECHNOLOGY


ASSESSMENT CRITERIA:
1. Appropriate computer systems and business machines are selected and utilized
for ease and efficiency.
2. Appropriately software is selected according to the needs of the establishment.
CONTENTS:

Types and kinds of electronic machines, systems and software applications used
a food service operation
Computer applications

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Computers with appropriate software

METHODOLOGIES:

Lecture
Discussion
Hands-on exercises

ASSESSMENT METHODS:

- 96 -

Written test
Practical test
Oral questioning

CBC Commercial Cooking NC III

UNIT OF COMPETENCY :

ESTABLISH AND MAINTAIN QUALITY CONTROL

MODULE TITLE

ESTABLISHING AND MAINTAINING QUALITY CONTROL

MODULE DESCRIPTOR :

This module deals with the knowledge and skills required to


ensure that high standards of food quality are established
and maintained in a commercial kitchen environment. These
tasks are generally undertaken by a qualified cook or chef
who also has some supervisory

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the students/trainees must be able to:
LO1. Establish and implement procedures for quality control.
LO2. Monitor and solve quality related problems.

CBC Commercial Cooking NC III

- 97 -

LO1.

ESTABLISH AND IMPLEMENT PROCEDURES FOR QUALITY CONTROL

ASSESSMENT CRITERIA:
1. Appropriate procedures are applied to ensure the quality of menu items with
regard to:
- Raw materials
- Cooking processes
- Portion control
- Presentation
2. Products and services are ensured consistent with enterprise requirements.
3. Food items are ensured to match menu descriptions.
CONTENTS:

Quality control in all phases of the food preparation


Quality control systems
- ISO 9001
- ISO 14001
- HACCP

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 98 -

Written test
Practical test
Oral questioning
Observation
Review of documents related to quality systems including policies and
procedures
Evaluation of food quality

CBC Commercial Cooking NC III

LO2. MONITOR AND SOLVE QUALITY RELATED PROBLEMS


ASSESSMENT CRITERIA:
1. Procedures are applied to monitor quality including:
- Observation
- Formal audits and reviews
- Tasting
- Seeking feedback
2. Problems related to quality control of food are identified and solved according to
established standard operating procedures.
CONTENTS:

Quality control points and measures in commercial kitchens.


Quality control systems
- ISO 9001
- ISO 14001
- HACCP

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Oral questioning
Observation
Review of documents related to quality systems including policies and
procedures
Evaluation of food quality

CBC Commercial Cooking NC III

- 99 -

UNIT OF COMPETENCY :

APPLY COOK-CHILL-FREEZE PRODUCTION


PROCESSES

MODULE TITLE

APPLYING COOK-CHILL-FREEZE PRODUCTION


PROCESSES

MODULE DESCRIPTOR :

This module applies to the planned process of food


preparation, cooking, chilling, storage and re-thermalization
of food by cook-chill

NOMINAL DURATION

20 hours

QUALIFICATION LEVEL

NC III

SUMMARY OF LEARNING OUTCOMES


Upon completion of this module, the students/trainees must be able to:
L01.

Ensure goods received conform to the appropriate food hygiene and health
standards.

L02.

Prepare and cook food to meet industry safety standards.

L03.

Chill cooked food.

L04.

Freeze cooked food.

L05.

Store cooked food under refrigeration.

L06.

Distribute cook-chill/frozen products.

L07.

Prepare frozen food for reheating.

L08.

Re-thermalize (reheat) food products.

L09.

Maintain and serve reheated food.

- 100 -

CBC Commercial Cooking NC III

LO1.

ENSURE GOODS RECEIVED CONFORM TO THE APPROPRIATE FOOD


HYGIENE AND HEALTH STANDARDS

ASSESSMENT CRITERIA:
1. Delivered goods are checked to ensure correct quantities, acceptable use-by

dates and temperature.


2. Temperature check results are recorded according to enterprise procedures.
3. Stock is moved quickly to freezer storage, ensuring that freezer doors are not left

open for extended periods of time.


4. Freezer temperatures are checked and recorded daily, according to enterprise

procedures.
5. Breaches of established enterprise standards and procedures concerning receipt

of goods, temperature checks, and stock quality are reported following required
enterprise procedures.
6. Stock is rotated on a first in-first out basis to ensure consumption by use-by
dates and avoid wastage.
CONTENTS:

Methods of Receiving
Receiving and Storing Procedures
Keeping Foods Safe in Storage/ Storage Guidelines
Returning Unsatisfactory Merchandise

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items

METHODOLOGIES:

Lecture
Discussion
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Oral questioning
Observation
Evaluation of food quality

CBC Commercial Cooking NC III

- 101 -

LO2. PREPARE AND COOK FOOD TO MEET INDUSTRY SAFETY STANDARDS


ASSESSMENT CRITERIA:
1. Raw food and ingredients are checked for potential deterioration prior to
preparation.
2. Food is cooked to specified internal temperatures.
3. Microbiological and chemical changes are kept within safe tolerances.
4. Quality of food is maintained at the optimum level in terms of taste and
appearance.
5. Food is portioned and packaged following required procedures and using correct
containers for freezing where necessary.
CONTENTS:

Protecting Food During Preparation


Safe Food Handling
The Dangers of Food borne Illness
Food borne Contamination

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 102 -

Written test
Practical test
Oral questioning
Observation
Evaluation of food quality

CBC Commercial Cooking NC III

LO3. CHILL COOKED FOOD


ASSESSMENT CRITERIA:
1. Time and temperature standards are met for blast and water-bath chilling
2. Food quality is maintained throughout the chilling process.
CONTENTS:

Blast Chilling
Water-bath chilling
Cook-Chill Systems and Procedures

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Oral questioning
Observation
Evaluation of food quality

CBC Commercial Cooking NC III

- 103 -

LO4. FREEZE COOKED FOOD


ASSESSMENT CRITERIA:
1. Food is frozen in accordance with appropriate food safety standards.
2. Food is frozen in batches, in accordance with enterprise procedures, allowing
each freezing cycle to be completed.
CONTENTS:

Freezing Foods Procedures


Keeping Food Safe in Storage

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 104 -

Written test
Practical test
Oral questioning
Observation
Evaluation of food quality

CBC Commercial Cooking NC III

LO5. STORE COOKED FOOD UNDER REFRIGERATION


ASSESSMENT CRITERIA:
Time and temperature standards are met for storage.
Spoilage is minimized.
Appropriate containers are selected for storage.
Correct and clear labeling is ensured.
Place food items in appropriate storage once the cook-chill or freezing cycle is
complete.
6. Correct storage temperatures are maintained.
7. Storage temperatures are monitored and recorded accurately.
1.
2.
3.
4.
5.

CONTENTS:

Storing procedures
Refrigerated Storages
Efficiency in Use of Refrigerated Storages

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Oral questioning
Observation
Evaluation of food quality

CBC Commercial Cooking NC III

- 105 -

LO6. DISTRIBUTE COOK-CHILL / FROZEN PRODUCTS


ASSESSMENT CRITERIA:
1. Where necessary, food from production kitchen to outlets is transported by

refrigerated or insulated containers.


2. Safe handling of food is maintained throughout the distribution cycle.
3. Temperature levels are checked and recorded at dispatch and receiving.
CONTENTS:

Handling and holding cook-chill/frozen food items

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items

METHODOLOGIES:

Lecture
Discussion
Hands-on

ASSESSMENT METHODS:

- 106 -

Written test
Practical test
Oral questioning
Observation
Evaluation of food quality

CBC Commercial Cooking NC III

LO7. PREPARE FROZEN FOOD FOR REHEATING


ASSESSMENT CRITERIA:
1. Required food item is removed from the freezer and appropriate methods for
thawing are used in accordance with enterprise procedures and food safety
requirements.
2. Trays are spaced to permit air circulation.
3. Product is thawed to 0-4oC within 24 hours.
4. Food is safely transported to the point of production and service, maintaining
correct temperatures.
CONTENTS:

Thawing Frozen Foods


Safe Food Handling

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Oral questioning

CBC Commercial Cooking NC III

- 107 -

LO8. RE-THERMALIZE (REHEAT) FOOD PRODUCTS


ASSESSMENT CRITERIA:
1. Oven is pre-heated to required temperature in accordance with enterprise
procedures and food safety standards.
2. Food product is appropriately prepared for reheating.
3. Re-heating containers are spaced to allow air flow.
4. Rethermalization or re-heating procedures are followed in accordance with
manufacturers recommendations, oven type, loading procedures and other
established procedures of the enterprise.
5. Product temperature is checked and recorded in accordance with enterprise
procedures.
6. Thermometers are cleaned between temperature checks of each food item.
7. Fully frozen food is reheated where required in emergencies, in accordance with
enterprise procedures and food safety standards.
CONTENTS:

Re-thermalization of food
Reheating Potentially Hazardous foods
Handling and holding food

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

- 108 -

Written test
Practical test
Oral questioning
Evaluation of food quality

CBC Commercial Cooking NC III

LO9. MAINTAIN AND SERVE RE-HEATED FOOD


ASSESSMENT CRITERIA:
1. Re-heated food is safely transferred to heated bain-marie.
2. Food temperature is maintained at 70oC.
3. Warm holdings are minimized.
4. Portion control and serving procedures of the enterprise are followed.
5. Food items are served or delivered at temperatures which comply with food safety
standards, enterprise policy and client preferences.
CONTENTS:

Re-thermalization of food
Handling and holding food for service
Food Safety

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials
References
Handouts
Fully-equipped operational commercial kitchen
Real ingredients
Food items

METHODOLOGIES:

Lecture
Discussion
Demonstration
Hands-on
Video viewing

ASSESSMENT METHODS:

Written test
Practical test
Oral questioning
Observation
Evaluation of food quality

CBC Commercial Cooking NC III

- 109 -

What is Competency-Based Curriculum (CBC)

A competency-based curriculum is a framework or guide for the


subsequent detailed development of competencies, associated
methodologies, training and assessment resources.

The CBC specifies the outcomes which are consistent with the
requirements of the workplace as agreed through the industry or
community consultations.

CBC can be developed immediately when competency standards exist.

When competency standards do not exist, curriculum developers need


to clearly define the learning outcomes to be attained. The standard of
performance required must be appropriate to industry and occupational
needs through the industry/enterprise or specified client group
consultations.

These materials are available in both printed and electronic copies.


For more information please contact:
Technical Education and Skills Development Authority
(TESDA)
Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and 635 or
visit our website: www.tesda.gov.ph or the TESDA Regional or Provincial
Office nearest you.

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