United Steelworkers of America, Afl-Cio v. National Labor Relations Board, The Dow Chemical Company, Intervenor, 536 F.2d 550, 3rd Cir. (1976)
United Steelworkers of America, Afl-Cio v. National Labor Relations Board, The Dow Chemical Company, Intervenor, 536 F.2d 550, 3rd Cir. (1976)
United Steelworkers of America, Afl-Cio v. National Labor Relations Board, The Dow Chemical Company, Intervenor, 536 F.2d 550, 3rd Cir. (1976)
2d 550
92 L.R.R.M. (BNA) 2545, 78 Lab.Cas. P 11,429
Section 9(a) of the National Labor Relations Act, as amended ("the Act"), 29
U.S.C. 159(a),1 requires that a collective bargaining representative be given
the opportunity to be present on any occasion when employee grievances are
adjusted by the employer. This right, like others in the labor relations field,2
may be relinquished by the employee representative in the give and take of
collective bargaining, or at any time when the representative believes that such
action would be in the best interest of the employees.3 In the present case, the
union did execute a limited "waiver" of its rights under 9(a), and the employer
did take action, without the presence of union representatives, which is alleged
to have constituted the adjustment of grievances. The question which must be
decided is whether the employer's program can be found to be within the scope
of the waiver's authorization.4
I.
2
For at least twenty years, Local 12075, United Steelworkers of America, AFLCIO ("the Union"), and its predecessor have served as the duly designated and
recognized collective bargaining representative of certain employees at the
Midland Division (Michigan) plants of Dow Chemical Company. The relevant
collective bargaining agreement was effective from March 8, 1971 to March
11, 1974.
4 opens up a way for any of us to speak his mind, and get an answer, when
It
something's nagging at us but for some reason we'd rather not take it the more usual
route.
5 convinced that 'Speak Out' will be a valuable addition to our employee
I'm
communications.5
6
Without attempting to categorize the responses to all of the two hundred and
eighty-four "Speak Out" submissions received between December, 1972 and
November, 1973 from members of the collective bargaining unit, we can note
that some merely restated and defended company policies, others merely
informed that the matter had been referred to specific officers for further
investigation, others suggested that the matter be brought to the Union's
attention as a possible topic for future collective bargaining, and still others
reflected the granting of some relief from the company action or condition
complained of.7
II.
8
In June, 1973 the Union filed an unfair labor practice charge with the NLRB.
The gravamen of the charge was that Dow Chemical, through the "Speak Out"
program, had engaged in the adjustment of grievances without permitting the
Union the opportunity to be present, in violation of 8(d),8 9(a),9 8(a)(1) and
8(a)(5)10 of the NLRA. 11 A complaint issued, and thereafter the parties waived
hearing and submitted the matter upon stipulated facts and exhibits.
The Administrative Law Judge elected to assume for the purposes of his
decision that some of the matters raised in "Speak Out" submissions were
grievances, within the meaning of the Act.12 With that assumption, he
proceeded to find the remaining elements necessary to bring the employer's
conduct into conflict with 9(a), including the "adjustment" of some of the
matters raised through "Speak Out." However, the Administrative Law Judge
declined to find an unfair labor practice, on the ground that the Union had
waived its rights under 9(a) and related sections of the Act. The finding of
waiver was based on the following provision of the then-current collective
bargaining agreement:
(Appendix, p. 45a).
14
15
16
At the outset we are faced with the question of the proper standard of review.
As noted, the parties have stipulated the historical facts;14 in our view the
disposition here must depend upon the correctness of the determination that
there is no material difference between the contractual procedure and the
"Speak Out" procedure. While this might be deemed a question of ultimate fact,
or a mixed question of law and fact, we recognize that its resolution is entitled
to some deference because the subject matter is within the Board's area of
special expertise. Nevertheless, we are convinced that the view of the
dissenting Board member must prevail.
17
We start from the principle that a waiver of a statutory right must be clearly and
unmistakably established, and that express language will not be read
expansively. Radio Television Technical School, Inc. v. NLRB, 488 F.2d 457
(3d Cir. 1973); Texaco, Inc. v. NLRB, 462 F.2d 812 (3d Cir. 1972). From this
viewpoint we have little difficulty in defining the scope of the union's waiver.
The Union and the Company evidently agreed that an employee would be
required initially to state his grievance to his immediate supervisor in a face-toface meeting.15 If the supervisor was able to satisfy the employee, no further
action would be necessary; if not, the formal grievance mechanism would then
be available. The parties to the collective bargaining agreement could well have
believed that a provision such as Section 3A would be useful in minimizing
unwarranted resort to the grievance mechanism by "weeding out" those
complaints resulting from simple misunderstanding or oversight, as well as
those so trivial that the employee would be unwilling to make an initial
statement of his own case to his immediate superior.
18
The more difficult task is the assessment of the differences between the two
programs. In undertaking this task, the Administrative Law Judge focused
exclusively on asserted disparities in the degree of involvement of middle and
upper management. Certainly there would seem to be differences in this regard,
since the Section 3A procedure speaks only of resort to the employee's
immediate supervisor, while "Speak Out" guarantees that at least one middlemanagement figure (the "Speak Out" coordinator)16 and one top-management
figure (the General Manager)17 would see and consider the complaint. The
Administrative Law Judge discounted this factor; he stated that, "in practice,
'Speak Out' complaints appear to be referred by the coordinator to the
supervision involved." However, this observation is not supported by any
reference to the record, and we have been unable to find any evidence that any
"Speak Out" submission, let alone all of them, was in fact referred to the
immediate supervisor.
19
In this court, the Board makes a similarly unpersuasive attempt to minimize the
difference in the higher management input factor. The Board argues that
Section 3A also permits the immediate supervisor to consult with his superiors
before responding to the employee. Certainly there is nothing in Section 3A
which expressly precludes this, but there is also no indication in the record as to
the extent, if any, to which this consultation actually occurs.
20
We are thus unable to agree that this factor may be disregarded. The Board has
demonstrated that the two procedures might theoretically operate in the same
way in a particular case; however, in the absence of evidence as to how the
systems actually work, it is at least equally plausible to theorize that immediate
supervisors will never pass Section 3A complaints on to higher officials, and
that the "Speak Out" coordinator will never rely on a solution offered by the
immediate supervisor. Where the employer seeks to rely on a waiver to justify
conduct otherwise prohibited by the Act, we believe that he must provide more
21
There are other differences between the procedures, not dealt with in the
Administrative Law Judge's opinion, which we believe require consideration.
22
23
24
We also believe that the publication of selected "Speak Out" inquiries and
replies in the company magazine is of significance. Once again, there may be
nothing in Section 3A to make it clear that the employer could not similarly
report the results of pre-grievance complaints presented to immediate
supervisors, but there is nothing in the record to indicate that this had ever been
done, and we would not intuitively think such a practice likely.
25
Secondly, "Speak Out" replies may well take on greater impact, as compared to
a response from an immediate supervisor, in determining whether the
complaining employee will follow through with a formal grievance and
whether other employees will pursue similar claims. Once again, one reason is
that the "Speak Out" reply is more likely to rely expressly on the views of
someone in upper management; furthermore, it carries the approval of the
General Manager of the Division. Where the employer chooses to publish a
reply in the Brinewell, the impact will be broadened as well as deepened. Even
if a potential grievant understands that an unfavorable reply states only the
employer's position as to rights and duties under the contract, and that the
ultimate determination may be made by an arbitrator or a court, he may still be
deterred by the advance knowledge that he is likely to meet opposition at all
stages of the grievance process.
27
Finally, the "Speak Out" system offers flexibilities of time and source of relief
which not only are not contemplated by Section 3A, but could further reduce
the Union's ability to plan the processing of grievances in an orderly and
internally consistent manner. Especially where a particular dispute may affect a
number of employees, the Union retains a legitimate interest, limited only by
the first proviso of 9(a) of the Act once the contractual grievance procedure is
begun, in following a grievance to a definitive determination without
unpredictable diversions of the type possible under "Speak Out."
IV.
28
We believe that our conclusion that "Speak Out" was not authorized by Section
3A of the collective bargaining agreement is fully consistent with the
Company's initial approach to "Speak Out." The introductory brochure seems to
anticipate that the new system would function to transmit information and state
complaints, but not to resolve them. There is no direct reference in the brochure
to Section 3A, any other part of the collective bargaining agreement, the Union,
or the formal grievance procedure.21 Furthermore, the Company did not
30
The Company endeavored to show that not only was there no intent to avoid its
duty to deal with the Union, there was no such result. We do not question the
figures purporting to demonstrate that grievance activity did not decline after
"Speak Out" began. (Appendix, pp. 859-61a). However, this demonstration
alone is of very little probative value in assessing the materiality of the
differences between the pre-existing contractual procedure and "Speak Out."
Many other factors might affect the filing of grievances, and the record does not
indicate whether any changes took place in the type of grievance filed or the
Union's rate of success. To the extent that the grievance data is put forward as
an argument that "Speak Out," though perhaps not justified by the Union's
waiver in Section 3A of the collective bargaining agreement, should be
permitted to continue because it has done no harm to the Union, the argument
must be rejected. When Congress, acting within constitutional limits,
determines that possible adverse consequences justify the prohibition of certain
conduct, a finding that such consequences have occurred or are likely to occur
in a particular situation is not necessary to a conclusion that the statutory
prohibition has been violated.
31
This general principle applies with particular force in the present case, since the
Congressional enactment is aimed at a specific type of situation and is based on
articulated concerns. That 9(a) represents a delicate and hotly contested
balance between competing policy interests is amply demonstrated by the
legislative history. On the one hand, Congress wished to preserve for the
employee and the employer some flexibility in dealing with individual
problems where the intervention of the union might be unnecessary or
counterproductive. On the other hand, Congress recognized that the employer
could abuse this flexibility by 1) discriminating between employees on the basis
of their support or non-support of the union, 2) taking inconsistent positions
with respect to similar claims pressed by different employees, thereby
obscuring rights under the collective bargaining agreement, and 3) attempting to
create the impression among employees that a "better deal" could be had by not
resorting to the union's representation or mechanisms.23 There is nothing in the
record to demonstrate that "Speak Out" could not be subject to such abuses.
32
The Administrative Law Judge in his opinion, and the Board and employer in
this court, have expressed the belief that programs like "Speak Out" constitute
an innovation beneficial to the Union and employees as well as the employer in
promoting efficiency, harmony and understanding.24 Presumably the
suggestion is that if we agree, we should refrain from finding that the employer
has violated the Act. We must reject this appeal as directed to the wrong forum.
Congress has spoken specifically and after due deliberation; neither the Board
nor this court has any authority to engraft onto the statutory provision an
exception or exemption based on a re-evaluation of policy factors.25
33
V.
34
The preceding sections have treated the petition for review under the
assumption that some of the matters adjusted through "Speak Out" were
"grievances," within the meaning of the Act. While counsel for the Board all
but conceded at oral argument that this was in fact the case, we agree with
petitioner27 that since the Board made no findings on this point, the proper
course is to remand to the Board for that determination.
35
For the foregoing reasons, the petition for review is granted, the order of the
National Labor Relations Board dismissing the complaint is vacated, and the
case is remanded to the Board for further proceedings consistent with this
opinion.
29 U.S.C. 159:
E. e., the right to strike for economic benefits, Mastro Plastics v. NLRB, 350
U.S. 270, 76 S.Ct. 349, 100 L.Ed. 309 (1956); the right of access to relevant
wage information, Timken Roller Bearing Co. v. NLRB, 325 F.2d 746 (6th Cir.
1963), cert. denied, 376 U.S. 971, 84 S.Ct. 1135, 12 L.Ed.2d 85 (1964)
In Hughes Tool Co. v. NLRB, 147 F.2d 69 (5th Cir. 1945), the court dealt with
a prior version of 9(a) which did not expressly guarantee the Union's right to
be present at the adjustment of grievances. Nevertheless, the court found that
such a right existed, and stated that it could be waived. The court included
provision for such waiver in its proposed modification of the Board's order. In
Bethlehem Steel Co., 89 NLRB 341 (1950), enforcement denied on other
grounds sub nom. Bethlehem Steel Co. v. NLRB, 191 F.2d 340 (D.C.Cir.
1951), the Board held that the employer could not insist upon such a waiver as
a condition to a collective bargaining agreement, finding the Hughes Tool
"dictum" distinguishable on the ground that the latter case involved a voluntary
waiver
All parties here agree that the Union's right to be present at the adjustment of
grievances may be waived, and in view of our disposition of this petition we
have no occasion to question Hughes Tool.
The 284 "Speak Out" submissions and responses (some incomplete) are set
forth in the Appendix at pp. 270a-858a. Petitioner has set forth in its brief (pp.
21-29) some examples which it contends involve the "application of wages,
hours and working conditions to individual employees." In some of these
examples "adjustments" do appear to have been made, as the Administrative
Law Judge recognized
See n. 1, supra
10
11
The theory relating the several statutory provisions, as set forth by the
Administrative Law Judge (pp. 871-72a), is as follows. If the Company has
solicited and adjusted grievances without permitting the Union to be present in
violation of 9(a), this action and the unilateral establishment of "Speak Out"
constituted a modification of the collective bargaining agreement without
compliance with the terms of 8(d). This in turn constitutes a breach of the
duty to bargain collectively, which is made an unfair labor practice by 8(a)
(5). A violation of the more general 8(a)(1) is derived from the 8(a)(5)
violation
We do not read the Board or the employer as contesting this analysis of the
consequences of a finding that the Union's 9(a) rights have been violated.
12
13
The Company filed a brief in this court and participated in oral argument
14
15
The Board and the company dispute the Union's position that Section 3A
necessarily contemplates an in-person confrontation, as opposed, presumably,
to a written presentation. However, we are unable to attribute any other
meaning to the provision that "(t)he employee may have a steward present at
this meeting . . . ." (Emphasis added). At any rate, we do not consider the
resolution of this dispute crucial
16
17
The General Manager "carries full responsibility for the Midland Division,"
(Brochure at p. 87a), and was the management representative at the final step in
the grievance procedure. (p. 46a)
18
The stipulated record indicates that some employees invoked the "Speak Out"
mechanism after failing to obtain satisfaction from a Section 3A presentation.
The "case" set forth at Appendix pp. 618-19a seems to be one instance in which
the "Speak Out" mechanism was invoked in regard to a dispute pending before
a grievance committee
19
20
The brochure does describe "Speak Out" as a "supplement," and as "one more
channel." However, the context suggests that "Speak Out" was conceived of as
a "supplement" to existing "channels" of communication, and not as an
additional mode of dispute resolution. Thus the General Manager, in his
introductory remarks in the brochure, stated his confidence that " 'Speak Out'
will be a valuable addition to our employee communications." See pp. 84a-85a
The Administrative Law Judge's assumption that grievances were adjusted
would then constitute an assumption that "Speak Out" operated beyond its
contemplated scope.
22
See n. 4, supra
23
The legislative history of the 1947 amendment to 9(a), portions of which are
set out in the Brief for Petitioner at pp. 33-35, reflects these concerns and
indicates that the resulting two-proviso structure of 9(a) represents a
compromise
The House version of the amendment to 9(a) confirmed the right of
individual employees to present grievances and have them adjusted without the
intervention of the Union, but did not contain the second proviso guaranteeing
the Union the right to be present at the adjustment of grievances. Congressman
Lanham objected:
To grant individual employees or minority groups of employees the right to
present and settle grievances . . . without permitting the representative of the
majority of the employees to participate in the conference and join in any
adjustment is to undermine the very foundations of the act. To create rivalry,
dissension, suspicion and friction among employees, to permit employers to
play off one group of employees against another, to confuse the employees
would completely undermine the collective-bargaining representative. . . .
93
24
At oral argument, counsel for the employer suggested that some such flexibility
is not only beneficial but necessary, because strict compliance with 9(a) is
simply unworkable in a large industrial plant
25
In Bethlehem Steel, supra n. 3, the Board was faced with similar policy
arguments for the proposition that an employer may insist on a waiver of 9(a)
rights as a condition to a collective bargaining agreement. Rejecting these
arguments, the Board said
However, apart from the fact that it is questionable whether the dire results
predicted by the (employer) necessarily follow from the recognition of the
Union's right to attend grievance adjustments by foremen, it is clear that the
explicit language of the Act is the best evidence of what Congress believed
would effectuate its purposes. Section 9(a) secures to the bargaining
representative the right to attend the adjustment of grievances without
qualification and it is not within our province to restrict it. Moreover . . .
legislative history and the entire statutory bargaining scheme disclose that the
second proviso to Section 9(a) was inserted at least in recognition of the
bargaining representative's interest in administering its contract.
89
26
27