Employee Profile Record

EMPLOYEE PROFILE RECORDS
HOTEL ASSOCIATE DATABASE MANUAL

TABLE OF CONTENTS
QUICK REFERENCE

Fundamental Database Operation
Duty Codes
UAT Keywords
Passcodes
3
3
4
4
4
Display EPR List

Display EPR
EPR Build Update
5
6
7
Add Authorization Name

Add Name
Change Name
Add Duty Codes
Add/Delete UAT Keywords
Adjust Automatic Sign Out
End EPR Update
8
8
9
9
10
10
11
Sabre Sign In
Sabre Sign Out
Change Sabre Passcode
Clear Sabre Passcode
11
11
12
12
Delete EPR
13
Rev112009HO-lw
EMPLOYEE PROFILE RECORD

QUICK REFERENCE
Function
Display EPR List
Display EPR
Build/Update EPR
Add Authorization
Add Name
Change Name
Add Duty Codes
Add Keywords
Delete Keywords
Change ASO
End EPR Update
Ignore EPR Update
Clear Passcode
Purge EPR
Sabre Sign In
Change Areas
Verify Areas
Sabre Sign Out
Rev112009HO-lw
Entry Example
H*CST
H*45646HXY
HB45134HXY/ABB
H/AUTHLBESL
H/NAMSCHREINER/R
H/NAMRADVICK/D
H/DUTY*/
H/UAT/A-SUBMGR,CREATE
HUAT/D-COMMSG
H/ASO90
HE
I
HPCLEAR
HX*REUSE
SI*13455XY
D
*S*
SO*

Fundamental
Database
Operation
The ability to sign in to SABRE and the functions that may be

performed by the SABRE agent are controlled by the EPR or
Employee Profile Record. An EPR is based on an ID or SABRE
sign in number and stores data such as:
Associate Name
All Alpha code and SABRE Agent Sign
Duty Codes
UAT Keywords
Automatic Sign Out
Passcode
Each Associate is assigned an initial EPR which is generally
created under the ID number 1234. This initial EPR allows the
Associate to build individual EPRs with a unique SABRE sign for
every SABRE agent. The SABRE sign is like a signature that is
attached to every SABRE transaction for records purposes.
It is recommended that an EPR be established for every SABRE
agent and the initial ID number 1234 should eventually be
deleted for security purposes.
Notes:
In all references to character count, a space equals one
character.
In the entry and command sections of this handbook the
following abbreviations and symbols have been used:
Abbreviation or
Symbol
XY
RRR
LLL
PPPP
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Description
Chain Code
Rate Code
Rate Level
Property Number
Change Key
Cross of Lorraine (sometimes displayed as
)
End Item

Duty Codes
Duty codes define the scope of functions that may be performed

by the SABRE agent. There are numerous duty codes that exist
for all types of SABRE users. However there are 2 specific duty
codes authorized for Associate use.
* = Access to all Associate and Subscriber functions
/ = Access to SABRE assisted Instruction or S.A.I.
UAT Keywords
Passcodes
UAT Keywords also define the functions that may be performed by

the SABRE agent. UAT is merely an acronym for Unique Attribute
Table. There are several keywords that authorize various Hotel
Associate database functions such as:
HOTELS
HTLDBM
ACCTBL
UNVPAR
COMMSG
SUBMGR
CREATE
Hotel Associate Identifier

Allows basic database entries
Allows agent to set rate level at location
SHAARP plus entries
Allows access to Multi-Host partitions for
confirmation processing
Allows text entries
Allows messages to be removed from
queue
Allows EPR create/update and clear
passcodes
In addition to a unique ID number, SABRE security is further

enhanced by the assignment of user-defined passcodes.
Characters are not displayed when typing current and new
passcodes. Typing must be exact as SABRE will revoke the
passcode after the third try. The passcode must then be cleared
in the EPR as such action is interpreted as an attempt to breach
security.
The SABRE passcode must be changed every 45 days. A
flashing alert message appears daily on the CRT for 10 days prior
to the expiration.
Passcodes must be between 6 and 8 characters with at least 1
alpha and 1 numeric character. 3 or more repeated characters,
abbreviations for days of the week and months of the year, the
letters Q and Z and offensive words are not acceptable as
passcodes.
ACCEPTABLE
PATRIOT3
BUDDY1
Rev112009HO-lw
NOT ACCEPTABLE
QUEUE3
BUDDDY1
Display EPR List
H*CST
Item
H*
CST
Description
Format
City Sign Table
RESPONSE:
Notes:
The list contains the names and ID numbers of all EPRs built
under the Associate all alpha code.
The headers are:
AGENT ID
NAME
ST
A/S
GR
OFC
A
SCR
DUTY CODES
TOTAL
ID or SABRE sign in number

First initial and last name of agent
Status A (Active) or I (Inactive)
Agent or Associate Sign
Not Applicable to Associates
Access L (Limited) or Blank
Duty Codes assigned per EPR
Total number of EPRs
Some EPRs are flagged L under the A column which

represents limited access. This means that sign in access has
been authorized to another all alpha or pseudo city code. For
example, Associates have limited access to the city MHX for
Multi-Host confirmation processing.
Rev112009HO-lw
Display EPR H*5555HXY

Item
H*
5555
H
XY
Description
Format
ID or Sabre Sign in Number
Hotel Associate Indicator
Chain Code
RESPONSE:
EXPLANATION:
1
2
3
4
5-7
8
10
The agent name, all alpha, sign and EPR number.

OFC is not used by Associates. However, the ASO or
automatic Sign Out time is indicated here.
Indicates LIMITED TRAVEL which functions with the field
ALSO. This indicates the other pseudo or alpha cities the
Associate may access. For example, MHX is dedicated for
Associate use to confirm bookings from Multi-Host carriers.
SCR is not for Associate use.
ALSO lists any additional alpha and or pseudo city codes which
the EPR may access.
List of all Duty codes and UAT Keywords assigned to agent.
Indicates the status of the EPR record. When the agent
assigns a passcode and signs in to Sabre for the first time, the
status becomes ACTIVE and the indicator PASSCODE
appears.
The original create date and the agent sign of the creator. The
letter H at the beginning of the line indicates that changes
have been made. To view the changes, enter H*H.
Current date and time.
The complete EPR display is viewable by holders of the keyword CREATE.

Otherwise, an abbreviated form of the EPR is displayed:
Rev112009HO-lw

EPR Build/
Update
HB3333HXY/AXY
Item
HB
3333
H
XY
/
A
XY
Description
Primary Action Code
Employee ID Number
Hotel Identifier
Chain Code
Slash
Associate
Sabre Agent Sign
RESPONSE:
Notes:
The ID or EPR number may be from 1 to 5 numbers.
The keywords HOTELS and UNVPAR are automatically
added to the EPR.
The city MHX is automatically added to the EPR for MultiHost confirmation processing.
The Automatic Sign Out or ASO time is automatically set to 60
minutes.
Agent signs must be unique and may not be assigned to more
than one individual ID number in the Associate database. The
agent sign must be two characters in length and may be alpha
or numeric.
To redisplay the EPR in work, type H* (E).
The keyword CREATE is required to make this entry.
Rev112009HO-lw

Add
Authorization
Name
H/AUTHNAME
H
/
AUTH
NAME
Item
Description
Format
Slash
Field Code
Name of Person Authorizing the Activity
RESPONSE:
Notes:
The EPR update transaction cannot be ended without the
AUTH field.
Each time an EPR is created, changed or purged, the name of
the person authorizing the activity must be input.
Add Name
H/NAMLNAME/P
Item
Description
H
/
NAM
LNAME/P
Format
Slash
Name Field Code
Agent Last Name/First Initial
RESPONSE:
Notes:
Only the first initial of the agents first name may be input. If
the first name is entered, Sabre responds:
INVLD NAME.NOT ENT BGNG WITH
Rev112009HO-lw

Change Name
H/NAMLNAME/P
Item
Description
H
/
NAM
LNAME/P
Format
Slash
Name Field Code
Change Key
Agent Last Name/First Initial
RESPONSE:
Notes:
Only the first initial of the agents first name may be input. If
the first name is entered, Sabre responds:
INVLD NAME.NOT ENT BGNG WITH
The keyword Create is required to make this entry.
Add Duty Codes
H/DTY*/
Item
Description
H
/
DTY
*
/
Format
Slash
Duty Field Code
Duty Code
Duty Code
RESPONSE:
Notes:
The Duty Code * must be present in the EPR in order to
perform database functions.
The Duty Code /, for SAI lessons, is optional but it is
recommended to add in each EPR.
Rev112009HO-lw

Add/Delete UAT
Keywords
H/UAT/A-HTLDBM,ACCTBL,SUBMGR
Item
Description
H
/
UAT
/
A
HTLDBM, ACCTBL,
SUBMGR
RESPONSE:
Format
Slash
UAT Field Code
Slash
Add Indicator
Hyphen
Keywords separated by a comma
*
Notes:
Multiple keywords may be input, separated by a comma.
There is no limit to the number of keywords that may be added
in one entry.
To delete a keyword, use the indicator D in the basic entry:
H/UAT/D-COMMSG (E)
The keyword CREATE may only be added to an EPR by
someone who currently possesses CREATE.
Adjust Automatic
Sign Out
H/ASO90
H
/
ASO
90
Item
Description
Format
Slash
ASO Field Code
Sign Out Time in Minutes
RESPONSE:
Notes:
Sign out limits may be from 1 to 240 minutes. Sabre
automatically signs the user out when there is no keyboard
activity in the time specified in the ASO field.
When the EPR is created, the ASO default time is 60 minutes.
Rev112009HO-lw
10

End EPR Update
HE
RESPONSE: DONE
Sabre Sign in
SI*3468HXY
Item
SI
*
3468HXY
Description
Format
Activates all Sabre Areas A-F
Agent ID
RESPONSE:
The cursor moves automatically to the area marked CURRENT

PASSCODE. Carefully type the passcode. The passcode will not
be displayed on the screen. Then depress ENTER.
RESPONSE: QXY.QXY*..A.B.C.D.E.F.
Notes:
The asterisk is optional. If omitted, the agent is automatically
signed in to area A. To sign in to a specific area, use the letter
in the basic entry: SID3468HXY (E)
If the agent has signed in to area A only and wishes to sign in
to other area(s), enter: SIC or SI*.
When multiple work areas have been signed in, to move
between areas enter D, A, etc.
To determine the current work areas, enter *S* or *S.
If another agent signs in to an active work area, the new sign
overlays the existing sign.
Sabre Sign Out
SO* (E)
RESPONSE: A..B..C..D..E..F SIGNED OUT
Note:
When the asterisk is omitted, only the individual work area is
signed out.
Rev112009HO-lw
11

Change Sabre
Passcode
SI*3468HXY (E)
Item
SI
*
3468HXY
Description
Format
Activates all Sabre Areas, A-F
Agent ID
RESPONSE:
The cursor moved automatically to the area marked CURRENT

PASSCODE. Carefully type the current passcode. Tab to the
area marked NEW PASSCODE: Carefully type and enter the new
passcode. The passcodes will not be displayed on the screen.
Then depress ENTER.
RESPONSE: QXY.QXY*AKM..A.B.C.D.E.F.
Note:
The passcode must be changed every 45 days. An alert
message flashes on the CRT for 10 days prior to the
expiration.
Clear Sabre
Passcode
HB34557HXY (E)
H/AUTH JANE (E)
HPCLEAR (E)
Access EPR in build mode

Add authorization information
Clears Sabre Passcode
RESPONSE:
QXY.QXY*AKM..A.B.C.D.E.F.
Note:
The passcode must be changed every 45 days. An alert
message flashes on the CRT for 10 days prior to the
expiration.
Rev112009HO-lw
12

Delete EPR
HB34557HXY (E)
H/AUTH JANE (E)
HX*REUSE (E)
Access EPR in build mode

Add authorization information
Clears Sabre Passcode
RESPONSE:
DONE
Notes:
As an extra security measure, it is recommended that an
employees EPR record be deleted when no longer in the
Associates employ.
Rev112009HO-lw
13

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EMPLOYEE PROFILE RECORDS

HOTEL ASSOCIATE DATABASE MANUAL