PGA Director Golf Operations in United States Resume Mark Puls

Mark W.
Puls
[email protected]
____________________________________________________________________________________________________________________
Career Profile
A loyal, enthusiastic, and polished professional focused on delivering the highest level of service for member enjoyment and
club success. I am seeking a position where the desire to promote the game of golf and the club is valued, and where
proven management skills as well as golf talents will be utilized to their fullest extent.
Achievement Highlights
Provided the highest level of communication and professional service.

As Tournament Director, increased tournament participation by 63% from 2009 to 2015
Created player development programs that increased lesson revenue by 570% from 2007 to 2015
Oversaw practice facility redesign, expansion and upgrades from 2015 to 2016
Professional Strengths
PGA member in good standing with comprehensive experience in all facets of golf operations. I possess and demonstrate
strengths in the following areas:
Service oriented, personable and professional
Exceptional business management skills
Professional tournament preparation and coordination
Effective leader by communicating with peers
Highly organized forward thinking team player

Innovative golf instruction and player development
Abide by and enforce the rules of the golf operation
Hire, train, manage and schedule a professional staff
Professional Experience
The Country Club at Mirasol Director of Golf Roger Kennedy, Jr., PGA
The Country Club at Mirasol is a private 36-hole country club located in Palm Beach Gardens, Florida. The Tom Fazio and Arthur Hills design was the
home of the Honda Classic from 2003 2006. The facility was completed in 2003 and was open to membership in 2001. The club is now home to 825
memberships that produce 67,000 rounds annually.
Head Golf Professional

2009 to 2016
Hired, trained, scheduled and managed a high quality professional staff of 50 employees
Provided the highest level of professional service and interaction with members and guests
Created and taught player development programs that increased lesson revenue by 570% from 2007-2015
As Tournament Director developed budget, calendar, formats, themes, purchased tee gifts, trophies, and prizes
Coordinated golf operations with the Director of Special Events, Food and Beverage, and Grounds Maintenance
Met with representatives of member groups to facilitate thoughts, needs, and expectations of the golf operation
Worked closely with the golf course superintendent on daily course conditions, annual maintenance calendar, and
2016 practice facility redesign, expansion and upgrades
Assisted in sales and purchasing for a golf merchandise concession of $700,000
Increased hard good sales by 270% from 2007-2015
Experienced with Jonas, ForeTees, Chelsea, Tournament Expert, TPP, Golf Net, Ghin, and Microsoft Office
Proficient with JC Video, V1 Video Pro, Coaches Eye, TrackMan and Flight Scope
Mark W. Puls
[email protected]
____________________________________________________________________________________________________
Professional Experience
1st Assistant Golf Professional / Head Teaching Professional
2006 to 2009
Hired and trained and managed golf course starters, monitors, outside services, and range staff
Introduced online convenience to the membership through the ForeTees system
Created learning environment by implementing a golf school curriculum, clinics and advanced teaching equipment
Held training sessions with staff to coordinate teaching principles and provide the highest level of customer service
Turnberry Isle Resort - Miami Director of Golf Tom Card, PGA
Turnberry Isle Resort and Club is a 36-hole private resort located in Aventura, Florida. The Robert Trent Jones Sr. design was completed in 1971 and
recently redesigned by Raymond Floyd in 2006. The facility is home to 500 members and guests from all around the world.
1st Assistant Golf Professional

2002 to 2006
Managed golf operations in the absence of the head golf professional
Assisted in sales and purchasing for $250,000 merchandise concession
Coordinated with site planners over 100 corporate and member events grossing revenues in excess of $450,000
Marketed, managed, and developed the Golf Learning Center / Turnberry Isle Golf School program and curriculum
Provided 800 hours of instruction annually
John Jacobs Golf Schools Owner Shelby Futch
The John Jacobs Golf Schools originated in Scottsdale, Arizona. The John Jacobs Golf School was the largest in the world with more than 50
learning facilities in various locations around the world.
Director of Instruction / Site Director

1994 to 2002
Director of golf school operations at four golf school sites (Springhouse Golf Club, TN, Grande Palms Resort and
Country Club, FL, Tidewater Golf Club, SC, and Inverrary Country Club, FL)
Responsible for marketing the company, site locally and nationally to prospective clients and corporations
Hired, trained, scheduled, and managed full P&L responsibility for all staff at each site
Organized accommodations, meals, cocktail parties, tee times, professional club fitting, and golf instruction
Additional Accomplishments
University of Wisconsin Eau Claire Golf Team 1986-1989

Nike Junior Golf Camp (Instructor/Rules Official/Counselor), Nippersink Golf Club, Genoa City, Wisconsin
PGA Bell South Senior Classic/ HG Hill Junior golf Clinic (Coordinator/ Head Golf Instructor), The Springhouse
Golf Club, Nashville, Tennessee
LPGA Sara Lee Classic Junior Golf Clinic (Instructor), Hermitage Golf Club, Nashville, Tennessee
Executive Women's Golf Clinic (Instructor), Doral Country Club, Miami, Florida
Special Olympics Golf Clinic (Coordinator/Instructor), The Springhouse Golf Club, Nashville, Tennessee
Golf House of Tennessee Junior Golf Program (Instructor), Franklin, Tennessee
Dollar General Corporate Golf Outing (Coordinator/Instructor), The Springhouse Golf Club, Nashville, Tennessee
Formal Education
University of Wisconsin Eau Claire - Bachelor of Science Degree - Interpersonal Communication

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Mark W.

Provided the highest level of communication and professional service.

Highly organized forward thinking team player

Head Golf Professional

1st Assistant Golf Professional

Director of Instruction / Site Director

University of Wisconsin Eau Claire Golf Team 1986-1989

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