Manual Service BUDERUS
Manual Service BUDERUS
Manual Service BUDERUS
Servicing manual
Gas wall hung Boiler condensing
Buderus 500 - 24/S
Buderus 500 - 24/C
Buderus 500 - 28/C
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
box 1
List of contents
box 2
Preface
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Model:
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Type:
Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Diagnosis . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
500
28
Maximum output is 28 kW
Fuse rating:
Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
System boiler.
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
G. C. Aplliance No. :
Buderus 500-24/S
41-110-24
Buderus 500-24/C
41-110-04
Buderus 500-28/C
41-110-03
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
1
1
General
General
box 3
Bathroom Installations
BS. 5440:2
BS. 5449
BS. 5546
BS. 6798
BS. 6891
NOTE:
Observe the corresponding technical rules and the
building supervisory and statutory regulations when
installing and operating the system.
WARNING!
Keep the burner-control unit housing CLOSED when
working on water-bearing components.
NOTE:
It is mandatory to clean and service the system once a
year. This includes an inspection of the entire system
to see if it is in full working order. Defects and faults
must be eliminated immediately.
NOTE:
When instructions arent followed, warranty expires.
NOTE:
Condensing boilers work more efficient if the
CH flow/return temperature is as low as possible.
350 mm
180 mm
8 mm
8 mm
200 mm
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
General
box 4
Observe the relevant standards, regulations and legislation
of the country or region of final use.
A
CAUTION!
Use this boiler for its intended purpose only.
DANGER!
Notes relating to the heating system water.
Thoroughly flush the system before it is filled with
water. Use only untreated water or water treatment
product such as Sentinel X100 to fill and top up the system. For more information about Sentinel call 0151 420
9563.
When using water treatment, only products suitable for
use with Buderus heat exchangers are permitted (e.g.
Sentinel X100). Your warranty is at risk if an incorrect
water treatment product is used in conjunction with this
appliance.
For more information, contact Buderus Technical Product Support Department.
It is most important that the correct concentration of the
water treatment product is maintained in accordance
with the manufacturer's instructions.
If the boiler is used in an existing system any unsuitable additives MUST be removed by thorough cleaning.
BS.7593:1992 details the steps necessary to clean a
domestic central heating system.
In hard water areas, treatment to prevent lime scale
may be necessary - however, the use of artificially softened water is NOT permitted.
Under no circumstances should the boiler be fired
before the system has been thoroughly flushed.
Do not use artificially softened water.
Only plastic pipework containing a polymeric barrier
should be used.
It is allowed to use copper for the first 600 mm.
NOTE:
Notes relating to domestic hot water
z The domestic hot water service must be in
accordance with BS 5546 and BS 6700.
z The boilers are suitable for connection to most types
of washing machine and dishwasher appliances.
z When connecting to suitable showers, ensure that:
a. The shower is capable of accepting mains
pressures and temperatures up to 65 C.
b. The shower is ideally thermostatic or pressure
balancing.
z Where temporary hardness exceeds 150 mg/litre,
it is recommended that a proprietary scale reducing
device is fitted into the boiler cold supply with the
requirements of the local water company.
Hazard definitions
A
DANGER:
Indicates the presence of hazards that will cause
severe personal injury, death or substantial property
damage.
WARNING:
Indicates the presence of hazards that can cause
severe personal injury, death or substantial property
damage.
CAUTION:
Indicates presence of hazards that will or cause minor
personal injury or property damage.
NOTICE:
Indicates special instructions on installation, operation
or maintenance that are important but not related to
personal injury or property damage.
Abbreviations
AV
=
BCT =
BDV =
CB
=
CH
=
CHF =
CHR =
CT
=
CWDO =
DHW =
DV
=
E
=
L
=
LSV
=
MCW =
N
=
JB
=
PL
=
Prog =
PRV =
RT
=
RV
=
T
=
TRV =
WC
=
ZV
=
Air Vent
Buderus cylinder thermostat
Buderus diverter valve
Connection Block
Central Heating
Central Heating Flow
Central Heating Return
Cylinder Thermostat
Condensate water drainage outlet
Domestic Hot Water
Diverter Valve
Earth
Live
Lock Shield Valve
Mains Cold Water
Neutal
Junction Box / RTH Relay
Permanent Live
Programmer
Pressure relief valve (safety valve)
Room Thermostat
ModuLink 250 RF Receiver
Timer
Thermostatic Radiator Valve
Wiring Centre
Two Port Zone Valve
CAUTION!
Provision must be made to accommodate the expansion of DHW contained within the appliance, where a
back flow prevention device is fitted
BS. 67989: 5.4.3.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
1
box 5
General
Technical specifications
Buderus
Unit
500-24/S
500-24/C
500-28/C
kW
5.7 28.5
(with external
tank)
6.0 24.0
5.7 28.5
kW
5.7 23.0
5.7 23.0
5.7 23.0
kW
5.7 28.5
5.7 23.0
5.7 28.5
kW
kW
5.3 22.0
6.0 24.0
5.3 22.0
6.0 24.0
5.3 22.0
6.0 24.0
%
%
90.3
92.3
90.3
92.3
90.3
92.3
m3/h
3.02
2.43
3.02
m3/h
2.43
2.43
2.43
104 / 104
104 / 104
104 / 104
107
107
107
96.3
96.3
96.3
95.7 / 86.2
95.7 / 86.2
95.7 / 86.2
94.6 / 85.2
94.6 / 85.2
94.6 / 85.2
Chimney loss with burner shut down (standby heat loss) at nominal
thermal load
1.2
1.2
1.2
<20
<20
<20
80
80
80
bar
1.0 3.0
1.0 3.0
1.0 3.0
7.5
7.5
7.5
bar
1.0
1.0
1.0
l/min
9.4
11.7
bar
0.8 - 10.0
0.9 - 10.0
40 - 60
40 - 60
Condensate outlet
mm
21.5
21.5
21.5
mm
22.0
22.0
22.0
mm
15.0
15.0
15.0
mm
22.0
22.0
22.0
mm
Expansion vessel
Capacity of expansion vessel
Admission pressure of expansion vessel
Plate heat exchanger
Pipe connections
Flue-gas connection
C13(x), C33(x), C53(x), C73(x)
mm
60/100 (accessory)
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
General
box 5
Technical specifications
Buderus
Unit
500-24/S
500-24/C
500-28/C
Flue-gas readings
Condensate water quantity, natural gas, 40/30 C
l/h
1.6
g/s
g/s
10.6
4.3
C
C
77
55
C
C
60
35
9,2
CO2 full load, natural gas standard test gas G31 propane
10.3
ppm (mg/kWh)
<30
ppm (mg/kWh)
<22
Pa
75
Vac
IP X4D
88
110
mm
kg
kg
30
33
31
34
31
34
Gas
II2H3P 20 mbar, 37 mbar (natural gas H and propane P)
mm
4.45
4.45
4.45
mm
3.45
3.45
3.45
423.072A
423.072A
423.072A
Propane P
Other items
UP 15-50
Pump
Pump over-run time:
Heating system default adjustments
External cylinder
Plate heat exchanger (ECO)
Plate heat exchanger (warm start)
After service mode
5 minutes
30 - 40 seconds
1 minute
5 minutes
30 - 40 seconds
30 seconds
1 minute
5 minutes
30 - 40 seconds
30 seconds
1 minute
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
General
box 6
11
12
1
13
2
14
15
16
17
18
19
20
21
22
6
7
23
24
9
25
26
10
27
28
29
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
General
box 7
Key to terms
box 8
Item 1:
Ionisation electrode
Item 2:
Glow ignitor
Item 3:
Item 4:
Safety sensor
Item 5:
Item 6:
Item 7:
Condensate trap
Item 8:
Item 9:
General points
WARNING!
DANGER OF FATAL ACCIDENT
FROM EXPLOSIVE FUMES
If you smell gas
z There is a danger of explosion.
z No naked lights. No smoking. DO NOT use a naked
light to detect possible leaks.
z DO NOT operate any device that is likely to produce
sparks.
z DO NOT operate electrical switches of any kind
(including telephones, plug-in devices and
doorbells)
z Shut off the gas supply at the main valve.
z Open doors and windows.
z Warn other occupants of the building (but DO NOT
use the house intercom or doorbells).
z Contact the gas supplier from a telephone located
outside the building.
z If you detect an audible gas leak, evacuate the
building immediately, prevent other persons from
entering, and notify the police and fire service
immediately (from a telephone OUTSIDE the
building).
Fan
WARNING!
CAUTION!
General information on maintenance work.
USER INSTRUCTIONS
Instructions for optimum usage, correct adjustment of
the boiler and other useful information.
CAUTION!
Use eye protection, inhalation protection, hearing,
gloves, shoes etc. on the right time.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
2
2
box 9
This document consists of various sections. These in turn
contain subsections/boxes in the form of text or tables.
Subsections/boxes inside text and tables are identified by a
small grey box. Each subsection/box is assigned its own
identification number.
These subsections/boxes are divided into operating steps.
If an operating step involves the taking of a yes/no decision,
the right-hand side of the table indicates which subsection /
operating step you should proceed (cross reference).
Section
Diagnosis
box 24
step 28
Check the actuation of the servomotor of the internal three-way valve, see box 186.
step 29
Yes:
No:
step 30
Replace the servomotor of the internal three-way valve, see box 191.
step 31
Check the power supply cable of the internal three-way valve, see box 192.
step 32
Is the power supply cable of the internal three-way valve in good condition?
Yes:
No:
step 33
step 34
Check the movement of the servomotor of the Buderus 24V AC external three-way valve,
see box 212.
step 35
Does the servomotor of the Buderus 24V AC external three-way valve operate correctly?
step 36
Check to ensure that the the Buderus 24V AC external three-way valve has been fitted correctly,
see box 228.
step 37
Has the Buderus 24V AC external three-way valve been fitted correctly?
Yes:
No:
Yes:
No:
step 38
Install the Buderus 24V AC external three-way valve correctly, see box 228.
step 39
Check to ensure that the Buderus 24V AC external three-way valve is actuated correctly,
see box 213 and box 229.
step 40
Yes:
No:
step 41
Replace the servomotor of the Buderus 24V AC external three-way valve, see box 218.
step 42
Check the wiring of the Buderus 24V AC external three-way valve, see box 221.
step 43
Is the wiring of the Buderus 24V AC external three-way valve in correct condition?
step 44
step 45
Check the drive mechanism of the Buderus 24V AC external three-way valve, see box 222.
step 46
Is the drive mechanism of the Buderus 24V AC external three-way valve working correctly?
step 47
Replace the internal components of the Buderus 24V AC external three-way valve, see box 225.
step 48
Check the wiring of the Buderus 24V AC external three-way valve between the connection box or
moving plug-and-socket connection and the control panel as per box 288.
Yes:
No:
Yes:
No:
o step 30
o step 31
o box 43
o box 42
o step 33
o box 43
o step 36
o step 39
o step 45
o step 38
o box 43
o step 41
o step 42
o box 43
o step 47
o step 44
o box 43
o box 42
o step 47
o box 43
box 25
On combi boiler supply: hot water available, but no heating operation.
On system boiler supply: no heating operation.
Hot water may be available, but no heating operation.
step 1
Check to ensure that the power supply cable to the RTH converter/Junction box has been installed correctly,
see box 286.
step 2
Yes:
No:
step 3
Correctly attach the switch live to terminal 1 and Neutral to terminal 2 on the 230V connector, see box 286.
step 4
Disconnect black leads from terminals 1 & 2 on the back of the DBA and test for continuity between the two
leads.
No continuity check S/L and N connections are made correctly and that there is 230v between the two.
Replace RTH converter/Junction box.
Continuity reconnect the cables to terminals 1 & 2 and check the connections between the terminals and
the DBA.
24
o step 4
o step 3
o box 43
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2005
10
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Operation
3
Operation
box 10
Operation
box 11
3
General points
The central boiler can be run from the DBA control panel
(item 1).
item 1:
item 2:
Reset button
item 3:
Service button
item 4:
Display
item 5:
Menu button
item 6:
Adjusting arrow UP
item 7:
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
11
Operation
box 12
step 1
step 2
step 3
step 4
step 5
step 6
step 7
box 13
step 2
step 4
step 5
No:
step 5
step 1
step 4
Yes:
step 3
No:
step 1
Yes:
step 8
No:
step 6
Yes:
step 12
No:
step 10
,24] As soon as the spanner symbol on the left-hand side of the display and the flame appear, the boiler will
run for 30 minutes in service mode. The maximum CH flow temperature (as configured in the Settings menu)
applies in this case.
Briefly press the C-button.
step 6
Partial-load service mode [lo] is activated. Check the gas/air ratio and ionisation current.
Adjust the gas/air ratio as required. See box 233 and box 143.
step 7
step 8
step 9
step 10
Full-load service mode ,hi] is activated. Check the working gas input pressure, or analyse the exhaust gas
accordingly box 230.
step 11
step 12
Press the A-button once, or wait for service mode to expire (after 30 minutes).
step 13
box 14
step 1
Settings menu
step 1
step 2
step 3
step 4
[pr# ( H / I ) Configured hot water mode. As soon as [pr# is displayed, you can verify the current hot
water mode, or adjust it as required. See also box 18.
step 6
Yes:
step 3
No:
step 1
step 4
step 5
12
step 6
Service Mode menu (no hot water is available during service-mode operation)
step 1
step 3
Yes:
Yes:
step 5
No:
step 9
Yes:
step 7
No:
step 8
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Operation
box 14
Settings menu
step 7
Use single or multiple operation of the D- and C-buttons to activate and disable hot water mode.
[pr# ( H ): Hot water mode to ECO, [pr`( I ): Hot water mode to warm start.
step 8
step 9
[60) As soon as the DHW temperature (in C) appears on the display [60), you can read the current
DHW temperature, or adjust it as required. See also box 18.
Yes:
step 11
No:
step 12
Yes:
step 15
No:
step 16
Yes:
step 19
No:
step 20
Yes:
step 22
No:
step 21
step 15 Use single or multiple operation of the D- and C-buttons to activate and disable heating mode.
step 1
step 22 Any adjustments that you have made will now be confirmed.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
13
4
4
Function
Function
box 15
Boiler Functions
Start phase
step 1
step 2
Turn the operating switch on the DBA control panel of the boiler to position 1 (ON) see also box 11.
step 3
Yes:
No:
step 4
Yes:
step 5
The Buderus 24V AC external 3-way valve is turned to heating mode in 7.5 seconds, while an internal 3-way
valve is turned to heating mode in 2 seconds.
No:
step 6
,00{ The display on the DBA control panel of the boiler is checked (maximum of one second).
step 7
step 8
step 4
step 6
step 5
step 6
C [0u] The boiler begins to warm up. Start of pre purge phase.
The fan runs for 15 seconds at about 60 % of maximum speed.
Checking phase
step 9
Yes:
No:
step 10
step 11
step 10
Deal with fault. The error code, which is now displayed, can be found in box 20. Deal with the fault.
Operating phase
step 11
C [0h] Operating code. See also box 20. The boiler is ready for operation.
No current heat requirement.
step 12
step 13
Yes:
No:
step 14
Is the boiler set to warm start for hot water and/or is an external storage-type water heater connected?
Yes:
No:
step 15
step 16
Is the plate heat exchanger triggered and/or is the temperature in the external storage-type water heater at least
5 C below the temperature set at the DBA control panel?
Is there a current heat requirement from the (room) temperature controller?
Yes:
No:
Yes:
No:
step 17
Yes:
No:
step 18
step 19
Has the pump been out of use for more than 24 hours?
Yes:
No:
step 20
step 21
Is the plate heat exchanger triggered and/or is the temperature in the external storage-type water heater at least
5 C below the temperature set at the DBA control panel?
Is there a current heat requirement from the (room) temperature controller?
Yes:
No:
Yes:
No:
14
step 18
step 14
step 15
step 16
step 28
step 16
step 46
step 19
step 62
step 18
step 23
step 20
step 28
step 21
step 46
step 22
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Function
box 15
Boiler Functions
Yes:
No:
step 62
step 23
step 23 The pump is run for 10 seconds in order to prevent it from seizing up.
step 24 Have 10 seconds elapsed?
Yes:
No:
step 25 Is the plate heat exchanger triggered and/or is the temperature in the external storage-type water heater at least
5 C below the temperature set at the DBA control panel?
step 26 Is there a current heat requirement from the (room) temperature controller?
Yes:
No:
Yes:
No:
Yes:
No:
step 18
step 25
step 28
step 26
step 46
step 27
step 62
step 24
step 28 The symbol H" or I" for hot water mode on the DBA control panel display lights up.
step 29 C [0c] The fan runs at 49 % of capacity.
The 3-way valve turns to the hot water setting for two seconds.
The glow ignitor is activated for two seconds.
step 30 C [0l] Ignition phase: The gas valve is opened. The glow ignitor is activated for one second, followed by
alternating half-second periods of inactivity and activity until five seconds have elapsed.
step 31 Does the ionisation current exceed 1.4 A (microamperes) within 5 seconds?
Yes:
No:
step 32
step 72
step 32 C [=h] The boiler is in hot water mode. If there has been a power cut: The startup load on the boiler is 49%
for the first 13 seconds for the purposes of flow monitoring. It is then increased or decreased accordingly. The
symbol G lights up.
step 33 Is the temperature in the plate heat exchanger higher than the temperature entered via the DBA control panel?
Yes:
No:
step 34 Is the CH flow temperature 46 C higher than the preset DHW temperature and/or higher than 93 C?
Yes:
No:
step 39
step 34
step 35
step 32
step 35 C [0y] The gas valve is closed and the burner is shut down.
step 36 The symbol G goes out.
step 37 The fan stops after 30 seconds.
step 38 Is the CH flow temperature lower than the preset DHW temperature plus 35C?
Yes:
No:
step 29
step 38
step 39 The gas valve is closed and the burner is shut down.
step 40 The symbol G goes out.
step 41 Start of pump over-run time via the cylinder.
Start of pre purge phase (10 seconds).
step 42 The fan stops.
step 43 C [0h] The pump stops.
step 44 The 3-way valve turns to the heating mode setting for two seconds.
The symbol H" or I" goes out.
step 45 Is there a current heat requirement from the (room) temperature controller?
Yes:
No:
step 46
step 19
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
15
Function
box 15
step 49
Boiler Functions
Yes:
No:
step 50
step 51
Yes:
No:
step 52
step 53
Is the heat system flow temperature 6 C higher than the target setting?
(The target setting is entered at the DBA control panel if room-temperature adjustment is required)
Yes:
No:
step 52
step 57
step 53
step 50
C [0y] The gas valve is closed and the burner is shut down.
step 54
step 55
step 56
Yes:
No:
step 57
step 58
C [0h] The gas valve is closed and the burner is shut down.
step 59
step 60
Start of pump over-run time via the heating system. The pump over-run time via the heating system is 5 minutes.
Start of the post purge phase of fan (10 seconds).
step 61
step 62
step 63
step 50
step 72
step 47
step 53
step 13
step 64
step 65
Yes:
No:
step 66
step 67
step 68
step 69
C [0h] The gas valve is closed. The burner is shut down. The symbol G goes out.
Yes:
No:
step 70
Start of pump over-run time via the heating system. The pump over-run time via the heating system is 5 minutes.
Start of the post purge phase of fan (10 seconds).
step 71
step 68
step 67
step 13
16
step 66
box 36
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Symptoms
5
Symptoms
box 16
Display icons
Display
indication
Service mode
box 17
Display readings
Display
readings
[24]
Unit
box 18
Factory
default
setting
Range
[30]
Control-panel settings
Display
Setting
Button
Unit
Range
1x A
<24]
Service mode
[lo]
25
1x A C
[hi]
100
1x A
[pr#
[60)
DHW temperature
[pr'
Heating mode
[80.
CH flow temperature
[//]
1)
[80]
40 60
K = Heating mode ON
L = Heating mode OFF
C
30 80
= flashing
When it appears on the display at a system boiler, please connect a link between terminal 3 and 4 on the back side of the
DBA control panel (hot water cylinder sensor) or make sure that the hot water cylinder sensor is fitted securely.
box 19
Displaycodes
Normaly you see the current CH flow temperature. By pushing the "C"-button you will see the current operation code.
Blocking:
The boiler stops heating and will wait until the blocking is solved.
Locking:
Displaycode is blinking and also a blinking wrench "F" appears. The boiler stops heating and the pump is still running. The only
way to stop the locking is by pushing the reset "B" button.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
17
Symptoms
box 20
Display codes
Display indication
Display
code
Reset
Other symptoms
required?
[//]
[//)
C
Standby
[0h]
Standby
[0h]
[0h]
Standby
:-h.
Operating phase:
The boiler is in heating mode.
:=h)
Diagnosis
box 21
box 21
box 22
box 23
box 24
Operating phase:
The boiler is in hot water mode. The symbol G lights up.
box 22
[0a]
Operating phase:
Pump over-run time via the external cylinder/hot water
heater. The symbol G is off.
box 25
[0a]
Operating phase:
The switch optimisation program is activated. This
program is activated if there is, more frequently than once
every 10 minutes, a heating water requirement from an
RC or ON/OFF control signal. This means that the boiler
cannot be restarted until at least 10 minutes have elapsed
since initial startup of the burner.
[0c]
Pre-operative phase:
The boiler prepares for burner startup whenever a heating
requirement or hot water requirement arises.
[0e]
[0h]
box 285
[0l]
Ignition phase:
The gas valve is activated.
[0u]
Startup phase:
The boiler starts up after activation of the mains power
supply or completion of a system reset. This code is
displayed for a maximum of 4 minutes.
Recycling phase:
The fan runs for 15 seconds at about 60% of
maximum speed.
box 26
box 27
box 28
[0y]
Operating phase:
The flow sensor has detected that the current CH flow
temperature is higher than the temperature entered at the
control unit, or that it is higher than the CH flow temperature calculated according to heating requirements, or that
it is higher than the CH flow temperature calculated for the
purposes of hot water supply.
[0y]
Fault:
The flow sensor or safety sensor has detected that the
current CH flow temperature is higher than 95C.
No
Yes
?1c]
Fault:
The flue-gas STL (fume-monitoring device) has detected
a temperature higher than 105C.
The flue-gas STL is opened.
No
[2f]
Fault:
The flow sensor and safety sensor have, after burner
startup, not detected any temperature increase in the
heating water, or they have determined that the
temperature difference between The flow sensor and
safety sensor is too high.
1)
2)
box 27
1)
1) This error code may deactivate again automatically after a specific time (without reset). Heating and hot water are now available once more.
2) In the event of this malfunction, the pump is started up and remains in continuous operation in order to minimise the possibility of the heating system
freezing up.
18
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Symptoms
box 20
Display codes
Display indication
Display
code
[2p]
Fault:
The flow sensor has detected a temperature increase, in
the heating system water, of over 5 C/sec.
No
[3a]
Fault:
The tacho signal from the fan has failed during the
operating phase.
No
?3l]
Fault:
The tacho signal from the fan is not present during the preoperative or operating phase.
Yes
?3l]
Fault:
No current of air after a certain time.
Yes
?3y]
Fault:
The fan runs too slowly or too fast.
Yes
?4a]
Fault:
The flow sensor and safety sensor have detected a
CH flow temperature of over 105 C.
Yes
?4e]
Fault:
The sensor test has failed.
Yes
Yes
?4l]
Fault:
The contacts of the flow sensor and safety sensor are
shorted to each other, or there is a short-circuit to earth
(ground), or the flow or safety sensor has detected a
CH flow temperature of above 130 C.
?4p]
Fault:
The contacts of the flow sensor or safety sensor are
broken.
Yes
[6a]
Fault:
During the ignition phase, the system has detected an
insufficient ionisation current.
No
?6a]
Fault:
After four startup attempts, the system has detected an
insufficient ionisation current.
Yes
:6c]
Fault:
The system has detected an ionisation current before
burner startup.
Yes
?6c]
Fault:
An ionisation current has been measured as soon as the
burner shuts down.
Yes
[6l]
Fault:
The flame goes out during the operating phase.
No
?7c]
Fault:
The power supply was shut off during a crucial breakdown.
Yes
!88|
Operating phase:
Display test during startup phase:
The code is displayed for a maximum of 1 second.
?9a]
Fault:
The DBA control panel is defective.
Yes
?9f]
Fault:
The contacts of the gas valve have been broken.
Yes
?9h]
Fault:
The DBA control panel is defective.
Yes
?9l]
Fault:
The contacts of the gas valve have been broken.
Yes
?9l]
Fault:
The DBA control panel is defective.
Yes
Reset
Other symptoms
required?
Diagnosis
box 27
1)
box 29
1)
box 29
box 30
box 31
box 32
box 33
box 34
box 35
2)
2)
2)
2)
2)
2)
2)
box 36
1)
box 36
box 37
box 38
box 39
box 41
box 40
box 41
box 40
box 41
2)
2)
2)
1)
2)
2)
2)
2)
2)
2)
1) This error code may deactivate again automatically after a specific time (without reset). Heating and hot water are now available once more.
2) In the event of this malfunction, the pump is started up and remains in continuous operation in order to minimise the possibility of the heating system
freezing up.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
19
Symptoms
box 20
Display codes
Display indication
Display
code
Reset
Other symptoms
required?
?9p]
Fault:
The DBA control panel is defective.
Yes
?9y]
Fault:
Short circuit in the gas valve.
Yes
?ef]
Fault:
The contacts of the KIM (EEPROM on the DBA control
panel circuit board) may be loose or short-circuited.
No
?e1]
Fault:
The DBA control panel is defective.
Yes
Diagnosis
box 41
2)
box 41
No heating operation and no hot water.
box 41
box 41
1)
2)
to
?e4]
?ea]
?ec]
C
[re]
Fault:
Reset is carried out.
This code appears after the reset button B is pressed for
5 seconds.
1) This error code may deactivate again automatically after a specific time (without reset). Heating and hot water are now available once more.
2) In the event of this malfunction, the pump is started up and remains in continuous operation in order to minimise the possibility of the heating system
freezing up.
20
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
6
Diagnosis
box 21
[\/\/\|
step 1
Check to ensure that the power supply cable to the mains switch box has been installed correctly.
step 2
Is the power supply cable to the mains switch box correctly installed?
Yes:
No:
step 3
step 4
Check to ensure that the operating switch on the boiler DBA control panel is set to position 1 as per box 55.
step 5
Is the operating switch on the boiler DBA control panel set to I (ON)?
Yes:
No:
step 6
Turn the operating switch on the DBA control panel of the boiler to position 1 (ON), see box 55.
step 7
Check to the ensure that there is a 230V AC power supply at the mains switch.
step 8
Yes:
No:
step 9
step 10
step 11
Is the resistance of the 230V AC power supply cable within the specified limits?
Yes:
No:
step 12
step 13
Use a multimeter to check the fuse on the inside of the DBA control panel, see box 62 to 65.
step 14
Yes:
No:
step 15
step 16
Yes:
No:
step 17
Turn the operating switch on the DBA control panel of the boiler to position 0 (OFF), see box 43.
step 18
Disconnect the following boiler components from the electrical power supply:
step 4
step 3
box 42
step 7
step 6
box 42
step 10
step 9
box 42
step 22
step 21
box 42
box 41
step 15
box 42
step 17
Check the fuse again for correct functioning. Use a multimeter to check the fuse on the inside of the DBA
control panel, see box 62.
step 20
Yes:
No:
step 21
step 22
Turn the operating switch on the DBA control panel of the boiler to position 1 (ON), see box 55.
step 23
Yes:
No:
step 24
Use a multimeter to check the power supply cables of the pump (box 95), the fan (box 69) and the glow ignitor
(box 137) for signs of short circuiting.
step 25
Yes:
No:
step 26
step 27
Turn the operating switch on the DBA control panel of the boiler to position 0 (OFF), see box 43.
step 28
step 29
Turn the operating switch on the DBA control panel of the boiler to position 1 (ON), see box 55.
step 22
step 21
step 27
step 24
step 27
step 26
box 42
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
21
Diagnosis
box 21
step 30
Yes:
No:
step 31
step 32
step 33
Turn the operating switch on the DBA control panel of the boiler to position 0 (OFF), see box 43.
step 34
step 35
Turn the operating switch on the DBA control panel of the boiler to position 1 (ON), see box 55.
step 36
Yes:
No:
step 37
step 38
step 33
step 31
step 32
step 33
box 42
step 37
step 38
box 42
box 22
No (or insufficient) hot water, radiators, convectors, etc. may be heated without current heat requirement.
step 1
Set the operating switch on the boiler DBA control panel to position 0 (OFF), see box 43, and set the other
DBA control panel operating switch to position 1 (ON), see box 55.
step 2
step 3
Check that the hot water pipe directly beneath the (external) storage-type water heater warms up.
step 4
Yes:
No:
step 5
The cause of this fault does not lie with the boiler, but with the mains water supply. Check to see if the
MCW inlet and DHW outlet have been incorrectly connected to the (external) storage-type water heater.
step 6
Yes:
No:
step 7
step 8
Close the shut-off valve in the MCW inlet and open a hot water tap at random to see if water is still flowing.
step 9
Yes:
No:
step 10
The cause is a defective (thermostat-controlled) mixer tap, a thermostat-controlled mixer valve or a short
circuit between the hot- and cold water circuits.
step 11
Check to see if any other external part of the drinking-water system is a possible cause.
step 12
Yes:
No:
step 13
step 14
Check
step 5
step 39
step 8
step 7
box 42
step 10
step 11
box 42
step 13
box 42
box 42
to ensure that the pre-adjusted setting corresponds to the hot water [60) box 14 supply.
to ensure that the DHW temperature is adjusted to a high enough setting, see box 61.
to see if the hot water supply has been shut off by the control system (ModuLink 250 RF).
step 15
Yes:
No:
step 16
step 17
Check to see if the hot water mode indicator (H) or (I) lights up on the display, see box 11.
step 18
Does the hot water mode indicator (H) or (I) light up?
Yes:
No:
step 19
step 25
step 19
Check the turbine flow-meter, see box 104, or DWH temperature sensor of any external storage-type water
heater that might be fitted.
22
step 17
step 16
box 42
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
box 22
step 20
Is the turbine flow-meter working correctly (along with DHW temperature sensor of any external storage-type
water that might be fitted)?
step 21
Replace the turbine flow-meter, or DHW temperature sensor of any external storage-type water heater that
might be fitted.
step 22
Check the cable of the turbine flow-meter, see box 112, or cable of the DHW temperature sensor of any
external storage-type water heater that might be fitted.
step 23
Yes:
No:
Yes:
No:
step 24
step 25
Check to ensure that the boiler starts up to supply hot water, see box 15.
step 26
Yes:
No:
step 27
step 28
Check to ensure that the tap flow rate is correctly adjusted, see box 180.
step 29
Yes:
No:
step 30
step 31
Yes:
No:
step 32
Check the movement of the servomotor of the Buderus 24V AC external 3-way valve, see box 211.
step 33
Does the servomotor of the Buderus 24V AC external 3-way valve move correctly?
Yes:
No:
step 34
Check the movement of the servomotor of the internal 3-way valve, see box 181..
step 35
Yes:
No:
step 36
Check to ensure that the the Buderus 24V AC external 3-way valve has been fitted correctly,
see box 227.
step 37
Has the Buderus 24V AC external 3-way valve been fitted correctly?
Yes:
No:
step 38
Fit the Buderus 24V AC external 3-way valve in the correct way, see box 227.
step 39
Check the drive mechanism of the internal 3-way valve, see box 195.
step 40
Yes:
No:
step 41
Replace the drive mechanism of the internal 3-way valve, see box 198.
step 42
step 43
Yes:
No:
step 44
step 45
step 46
Yes:
No:
step 47
step 22
step 21
box 42
box 41
step 24
box 42
step 28
step 27
box 42
step 31
step 30
step 34
step 32
step 36
step 63
step 39
step 57
step 69
step 38
box 42
step 42
step 41
box 42
step 44
step 45
box 42
step 48
step 47
box 42
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
23
Diagnosis
box 22
step 48
Check the standing and working gas pressures, see box 230.
step 49
Yes:
No:
step 50
If the standing and working gas input pressures are not detected, consult your gas utility company.
step 51
step 52
Yes:
No:
step 53
step 54
Check the plate heat exchanger or the external hot water cylinder for furring.
step 55
Yes:
No:
step 56
Decalcify the plate heat exchanger and/or hot water cylinder, see from box 269.
step 57
3-way valve: Check the startup of the servomotor of the internal 3-way valve, see box 181 and box 185.
step 58
Yes:
No:
step 59
Replace the servomotor of the internal 3-way valve, see box 190.
step 60
Check the wiring of the internal 3-way valve, see box 191.
step 61
Yes:
No:
step 62
step 63
Check to ensure that the Buderus 24V AC external 3-way valve has actuated correctly,
see box 212 and box 228 parts 1 and 2.
step 64
Yes:
No:
step 65
Replace the servomotor of the Buderus 24V AC external 3-way valve, see box 217.
step 66
Check the wiring of the Buderus 24V AC external 3-way valve, see box 220.
step 67
Is the wiring of the Buderus 24V AC external 3-way valve in correct condition?
Yes:
No:
step 68
step 69
Check the drive mechanism of the Buderus 24V AC external 3-way valve, see box 221.
step 70
Is the drive mechanism of the Buderus 24V AC external 3-way valve working correctly?
Yes:
No:
step 71
Replace the drive mechanism of the Buderus 24V AC external 3-way valve, see box 221.
step 72
Check the wiring of the Buderus 24V AC external 3-way valve between the connection box or moving plugand-socket connection and the motor of the Buderus 24V AC external 3-way valve, see box 287.
step 73
Yes:
No:
step 74
step 51
step 50
box 42
step 54
step 53
box 42
step 56
box 41
box 42
step 59
step 60
box 42
box 41
step 62
box 42
step 65
step 66
box 42
step 71
step 68
box 42
step 42
step 71
box 41
step 74
box 42
box 23
On combi boilers: hot water available, but no heating operation.
On system boilers: no heating operation.
Hot water may be available, but no heating operation.
step 1
Check to ensure that the power supply cable to the mains switch box has been installed correctly, see box 54.
24
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
box 23
step 2
Check to ensure that the preset room temperature or heating configuration of the Buderus controls or ON/
OFF controller has been adjusted to a high enough setting (see operating instructions).
step 3
Is the preset room temperature or heating configuration of the Buderus controls or ON/OFF controller
adjusted to a high enough setting?
step 4
Adjust the preset room temperature controller or heating configuration of the Buderus controls or
ON/OFF controller to a higher setting (see operating instructions).
step 5
Check to see if the heating requirement (K) indicator lights up on the display, see box 11.
step 6
Yes:
No:
Yes:
No:
step 7
step 8
Yes:
No:
step 9
step 10
step 11
Check to ensure that the CH flow temperature at the DBA control panel or on the Buderus controls or ON/
OFF controller is adjusted to a high enough setting as per box 14 and box 61 .
step 12
Yes:
No:
step 13
Yes:
No:
step 14
step 15
Adjust the CH flow temperature as per box 14 and box 61. Ensure that the Buderus controls or
ON/OFF controller are calling for a heating demand.
step 16
Check to ensure that the CH flow temperature is correctly adjusted, see box 14.
step 17
Yes:
No:
step 18
step 19
Yes:
No:
step 20
step 21
Yes:
No:
step 22
Yes:
No:
step 23
Check the movement of the servomotor of the internal 3-way valve, see box 181.
step 24
Yes:
No:
step 25
Check the drive mechanism of the internal 3-way valve, see box 195.
step 26
Yes:
No:
step 27
Replace the drive mechanism of the internal 3-way valve, see box 198.
step 28
Check the actuation of the servomotor of the internal 3-way valve, see box 185.
step 29
Yes:
No:
step 5
step 4
box 42
step 11
step 7
step 9
step 10
box 42
box 42
step 13
step 15
step 16
step 14
box 42
box 42
step 19
step 18
box 42
step 21
step 20
box 42
step 22
box 41
step 23
step 34
step 25
step 28
box 42
step 27
box 42
step 30
step 31
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
25
Diagnosis
box 23
step 30
Replace the servomotor of the internal 3-way valve, see box 190.
step 31
Check the power supply cable of the internal 3-way valve, see box 191.
step 32
Is the power supply cable of the internal 3-way valve in good condition?
box 42
Yes:
No:
step 33
step 34
Check the movement of the servomotor of the Buderus 24V AC external 3-way valve, see box 211.
step 35
Does the servomotor of the Buderus 24V AC external 3-way valve operate correctly?
Yes:
No:
step 36
Check to ensure that the the Buderus 24V AC external 3-way valve has been fitted correctly,
see box 227.
step 37
Has the Buderus 24V AC external 3-way valve been fitted correctly?
Yes:
No:
step 38
Install the Buderus 24V AC external 3-way valve correctly, see box 227.
step 39
Check to ensure that the Buderus 24V AC external 3-way valve is actuated correctly,
see box 212 and box 228.
step 40
Yes:
No:
step 41
Replace the servomotor of the Buderus 24V AC external 3-way valve, see box 217.
step 42
Check the wiring of the Buderus 24V AC external 3-way valve, see box 220.
step 43
Is the wiring of the Buderus 24V AC external 3-way valve in correct condition?
Yes:
No:
step 44
step 45
Check the drive mechanism of the Buderus 24V AC external 3-way valve, see box 221.
step 46
Is the drive mechanism of the Buderus 24V AC external 3-way valve working correctly?
Yes:
No:
step 47
Replace the internal components of the Buderus 24V AC external 3-way valve, see box 224.
step 48
Check the wiring of the Buderus 24V AC external 3-way valve between the connection box or moving plugand-socket connection and the DBA control panel as per box 287.
box 41
step 33
box 42
step 36
step 39
step 45
step 38
box 42
step 41
step 42
box 42
step 47
step 44
box 42
box 41
step 47
box 42
box 24
On combi boiler supply: hot water available, but no heating operation.
On system boiler supply: no heating operation.
Hot water may be available, but no heating operation.
step 1
Check to ensure that the power supply cable to the RTH converter/Junction box has been installed correctly,
see box 285.
step 2
Yes:
No:
step 3
Correctly attach the switch live to terminal 1 and Neutral to terminal 2 on the 230V connector, see box 285.
step 4
Disconnect black leads from terminals 1 & 2 on the back of the DBA and test for continuity between the two
leads.
No continuity check S/L and N connections are made correctly and that there is 230v between the two.
Replace RTH converter/Junction box.
Continuity reconnect the cables to terminals 1 & 2 and check the connections between the terminals and
the DBA.
step 5
Is the volt free connection to the RTH converter/Junction box fitted correctly?
box 42
Yes:
No:
step 6
step 6
step 8
Check to ensure that the connections of the external control unit are attached to terminal 1 and 2 of the
connection block, indicated by a clock inside a rectangle, see box 286 and box 285 (item 3).
26
step 4
step 3
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
box 24
step 7
Is there a permanent link between terminal 1 and 2 on the volt free connecter?
Yes:
No:
step 8
Check the cable connection between the RTH converter/Junction box and terminal 1 and 2 on the DBA.
step 9
step 10
Yes:
No:
step 8
step 9
box 42
box 42
box 41
box 25
C [0a]
The switch optimisation program is activated. This program is activated if there is,
more frequently than once every 10 minutes, a heating water requirement from an
Buderus controller or ON/OFF controller signal. This means that the boiler cannot
be restarted until at least 10 minutes have elapsed since initial startup of the burner.
Operating code
step 1
Check to ensure that the connections of the control device are correctly fitted at the boiler and control device.
step 2
Yes:
No:
step 3
step 4
Carry out a visual examination where possible, and use a multimeter to check the electrical resistance of the
thermostat lead. Check for breakages and loose contacts.
step 5
Yes:
No:
step 6
step 7
Check to ensure that enough thermostatic valves are open on the radiators, convectors, etc.
step 8
Yes:
No:
step 9
step 10
Attempt to rectify the fault by temporarily replacing the room thermostat or external temperature-dependent
controller.
step 11
Yes:
No:
step 4
step 3
box 42
step 7
step 6
box 42
step 10
step 9
box 42
box 42
box 41
box 26
C [0y]
The flow NTC sensor has detected that the current CH flow temperature is higher
than the temperature entered at the control unit, or that it is higher than the CH flow
temperature calculated according to heating requirements, or that it is higher than
the CH flow temperature calculated for the purposes of hot water supply.
Operating code
step 1
Check to ensure that the CH flow temperature at the DBA control panel is higher than that entered at the
controller, see box 61.
step 2
Yes:
No:
step 3
Adjust the CH flow temperature at the DBA control panel to a higher setting, see box 61.
step 4
Check to ensure that enough thermostatic valves are open on the radiators, convectors, etc.
step 5
Yes:
No:
step 6
step 7
Check to see if a hot tap or taps have been opened on brief, consecutive occasions.
step 4
step 3
box 42
step 7
step 6
box 42
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
27
Diagnosis
box 26
step 8
Have a hot water tap or taps been opened briefly and consectutively on several occasions?
Yes:
No:
step 9
Inform the user that the fault has been caused by opening hot taps on many brief, consecutive occasions.
step 10
Check the electrical resistance of the DHW temperature sensor, see box 104.
step 11
Yes:
No:
step 12
step 9
box 15
box 42
box 41
step 12
box 27
C [0y]
C [2f]
The flow NTC sensor or safety sensor has detected that the current CH flow
temperature is higher than 95 C.
Blocking boiler-fault code
The flow NTC sensor and safety sensor have not, after burner startup, detected any
temperature increase in the heating system water, or the temperature difference
between the flow NTC sensor and safety sensor is excessive.
Blocking boiler-fault code
C [2p]
[4a]
[4e]
step 1
The flow NTC sensor has detected a temperature increase in the heating system
water of more than 5 C/sec.
Blocking boiler-fault code
The flow NTC sensor and safety sensor have detected a CH flow temperature of over
105 C.
Locking boiler-fault code
Short circuit between flow NTC sensor or safety sensor.
Locking boiler-fault code
Yes:
No:
step 2
step 3
Yes:
No:
step 4
step 5
Yes:
No:
step 6
step 7
Check the flow NTC sensor and safety sensor, see box 104.
step 8
Yes:
No:
step 9
Replace the flow NTC sensor or safety sensor, see box 116.
step 10
Check the cable between the flow NTC sensor or safety sensor for short circuits, see box 112.
step 11
step 12
Yes:
No:
step 13
step 14
Check to ensure that the internal by-pass valve in the boiler or the external overflow valve in the heating
system are working correctly. Possible to adjust external overflow valve to max. 25 kPa (if fitted).
step 15
Yes:
No:
28
step 3
step 2
step 5
step 4
step 7
step 6
box 42
step 10
step 9
box 42
step 14
step 13
box 41
step 14
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
box 27
step 16
box 42
box 28
[1c]
The flue-gas STL (fume-monitoring device) has detected a temperature higher than
105C. The flue-gas STL is open.
Locking boiler-fault code
step 1
Check to ensure that the restrictor baffle has been installed as per box 261, item 1.
step 2
Yes:
No:
step 3
step 4
step 5
Yes:
No:
step 6
step 7
step 8
Yes:
No:
step 9
step 10
step 11
Yes:
No:
step 12
step 4
step 3
box 42
step 7
step 6
box 42
step 10
step 9
box 41
step 12
box 42
box 29
C [3a]
[3l]
The tacho signal from the fan has failed during the operating phase.
Blocking boiler-fault code
The tacho signal from the fan is not present during the pre-operative or operating
phase.
Locking boiler-fault code
step 1
Check to ensure that both plug-and-socket connections of the fan are correctly fitted, see box 246, item 1.
step 2
Yes:
No:
step 3
step 4
step 5
Yes:
No:
step 6
Check the power supply cable of the fan (230V AC), see box 69.
step 7
Yes:
No:
step 8
step 9
step 10
Yes:
No:
step 11
step 12
Check to ensure that the mains voltage at the earthed (grounded) plug is between 195V and 253V AC.
step 4
step 3
box 42
step 9
step 6
box 41
step 8
box 42
step 12
step 11
box 42
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
29
Diagnosis
box 29
step 13
Yes:
No:
step 14
step 15
step 16
Yes:
No:
step 15
step 14
box 42
box 42
box 41
box 30
[3l]
step 1
Attempt to rectify the fault by temporarily replacing the fan, see box 76.
step 2
Yes:
No:
box 42
box 41
box 31
[3y]
step 1
step 2
Yes:
No:
step 3
step 4
step 5
Yes:
No:
step 6
step 7
Check to ensure that the mains voltage at the earthed (grounded) plug is between 195V and 253V AC.
step 8
Yes:
No:
step 9
step 10
Check to see if there is a restriction in the fan, burner, heat exchanger or flue-gas system.
step 11
Is there a restriction?
Yes:
No:
step 12
step 13
Check to see if there is a second fan in the flue gas pipe or air inlet system.
step 14
Yes:
No:
step 15
step 16
Check to see if the fan impeller has come loose at the motor spindle, see box 76.
step 17
Yes:
No:
step 18
step 19
Yes:
No:
30
step 4
step 3
box 42
step 7
step 6
box 42
step 10
step 9
box 42
step 12
step 13
box 42
step 15
step 16
box 42
step 18
step 19
box 42
box 41
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
box 32
[4a]
step 1
step 2
Yes:
No:
step 3
Check all servicing valves and thermostat valves for correct functioning
step 4
step 5
Yes:
No:
step 4
step 3
box 42
box 41
box 33
[4e]
step 1
Check the flow NTC sensor and safety sensor and their wiring for short circuits, see box 104 to 115 and
box 287.
step 2
Are the flow NTC sensor and safety sensor, along with their wiring, in correct working order?
Yes:
No:
step 3
Replace the flow NTC sensor, safety sensor, cable loom or corresponding component of the cable loom,
see box 116.
box 41
step 3
box 42
box 34
[4l]
The contacts of the flow NTC sensor and safety sensor are shorted to each other, or
there is a short-circuit to earth (ground), or the flow or safety sensor has detected a
CH flow temperature of above 130 C.
Locking boiler-fault code
step 1
Yes:
No:
step 2
step 3
Yes:
No:
step 4
step 5
Yes:
No:
step 6
step 7
Check the flow NTC sensor and safety sensor, see box 104.
step 8
Are the flow NTC sensor and safety sensor functioning correctly?
Yes:
No:
step 9
Replace the flow NTC sensor or safety sensor, see box 116.
step 10
Check the cables of the flow NTC sensor and safety sensor, see box 112.
step 11
Yes:
No:
step 12
step 13
step 14
Yes:
No:
step 3
step 2
step 5
step 4
step 7
step 6
box 42
step 10
step 9
step 13
step 12
box 42
box 41
step 15
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
31
Diagnosis
box 34
step 15
box 42
box 35
[4p]
The contacts of the flow NTC sensor or safety sensor are broken.
Locking boiler-fault code
step 1
Check the flow NTC sensor and safety sensor, see box 104.
step 2
Are the flow NTC sensor and safety sensor functioning correctly?
Yes:
No:
step 3
Replace the flow NTC sensor and safety sensor, see box 116.
step 4
Check the cable of the flow NTC sensor and safety sensor, see box 112.
step 5
Yes:
No:
step 6
step 4
step 3
box 41
step 6
box 42
box 36
C [6a]
[6a]
step 1
The system has detected an insufficient ionisation current during the ignition phase.
Blocking boiler-fault code
The system has detected an insufficient ionisation current after four startup
attempts.
Locking boiler-fault code
Yes:
No:
step 2
Ensure that no nitrogen remains in the gas tank or gas flow pipes.
You should also consult your gas utility company.
step 3
step 4
Yes:
No:
step 5
step 6
Check the static and working gas pressure, see box 230.
step 7
Yes:
No:
step 8
Check to see if there is a restriction in the pipework between the gas tap and gas valve.
step 9
Is there a restriction?
Yes:
No:
step 10
step 11
Check for restrictions in the remaining section of the gas flow pipe.
step 12
Is there a restriction?
Yes:
No:
step 13
step 14
Yes:
No:
step 15
step 16
Check to see if the glow ignitor activates with the operating code C [0c], see box 130.
step 17
Does the glow ignitor activate with the operating code C [0c]?
Yes:
No:
32
step 2
step 3
step 63
step 6
step 5
step 63
step 14
step 8
step 10
step 11
step 63
step 13
step 38
step 63
step 16
step 15
step 62
step 21
step 18
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
box 36
step 18
Check the power supply cable of the glow ignitor, see box 137.
step 19
Yes:
No:
step 20
step 21
Check the electrical resistance of the glow ignitor, see box 134.
step 22
Yes:
No:
step 23
step 24
Place the boiler in full-load operation, see box 13, and check whether the glow ignitor activates with the
operating code C [0c] .
step 25
Does the glow ignitor activate with the operating code C [0c] ?
Yes:
No:
step 26
step 27
step 24
step 23
step 62
step 26
step 23
Connect a digital pressure gauge, see box 233 and 234. Open the gas cock and place the boiler into
operation, see box 59 or box 13. Check whether the gas valve opens with the operating code C [0l] .
Does the gas valve open with the operating code C [0l] ?
Yes:
No:
step 28
Check the plug-and-socket connection on the gas valve, see box 161.
step 29
Yes:
No:
step 30
step 31
Check whether the gas valve receives power with the operating code C [0l] , see box 164.
step 32
Yes:
No:
step 33
step 34
Check the power supply cable of the gas valve, see box 167.
step 35
Yes:
No:
step 36
step 37
step 38
Yes:
No:
step 39
step 40
step 41
Measure the gas/air ratio during the startup phase, see box 233.
step 42
Yes:
No:
step 43
step 44
Check to ensure that the correct gas injector, see box 83, item 1, and the correct Venturi,
see box 87, item 1, are fitted as specified. See also box 5.
step 45
Yes:
No:
step 46
box 41
step 20
step 62
step 41
step 28
step 31
step 30
step 62
step 33
step 34
step 62
box 41
step 36
step 62
step 40
step 39
step 62
step 62
step 44
step 43
step 62
step 47
step 46
step 62
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
33
Diagnosis
box 36
step 47
The following components must be checked for soiling, damage and/or correct installation:
condensate trap and syphon, see box 256
combustion-air inlet pipework
air silencer pipework
seal between the Venturi and fan
Venturi, see box 86
gas injector, see box 83, item 1
fan
connection between the fan and burner
burner
heat exchanger
system of flue-gas pipe and air inlet pipeworks
pressure control valve, see box 85
earth (ground) lead of ionisation circuit, see box 160.
step 48
Are the above-mentioned components clean, free of damage and/or correctly intalled?
Yes:
No:
step 49
step 50
step 51
Yes:
No:
step 52
Check the plug-and-socket connection between the ionisation electrode and cable loom, see box 144.
step 53
Yes:
No:
step 54
step 55
step 56
Yes:
No:
step 57
step 58
Check the ionisation electrode and replace as required, see box 155.
step 59
Temporarily disconnect the flue-gas pipework from the top of the boiler.
Run the boiler at low mode, see box 13. Check to see if the fault has been rectified.
step 60
Yes:
No:
step 61
The cause of the fault lies in the flue-gas system. Take the boiler out of operation.
step 62
Switch the boiler off and then on again at the operating switch.
step 63
Yes:
No:
step 64
Yes:
No:
step 65
Interpret the display code with box 20 and deal with the fault.
step 66
Yes:
No:
34
step 50
step 49
step 62
step 62
step 52
step 55
step 54
step 62
step 58
step 57
step 62
step 62
step 61
step 62
box 42
step 64
box 42
step 66
step 65
box 41
step 1
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
box 37
:6c]
step 1
Yes:
No:
step 2
step 3
Yes:
No:
step 4
Check the plug-and-socket connection between the ionisation electrode and cable loom, see box 144.
step 5
Yes:
No:
step 6
step 7
step 8
Yes:
No:
step 9
step 10
step 11
Yes:
No:
step 12
step 13
Switch the boiler off and then on again at the operating switch.
step 14
The following components should be checked for soiling, damage and/or correct installation:
step 2
step 1
step 12
box 41
step 7
step 6
step 11
step 10
step 9
step 13
box 42
step 14
step 12
box 42
step 16
Yes:
No:
step 17
box 41
step 17
box 42
box 38
[6c]
An ionisation current has been measured as soon as the burner shuts down.
Locking boiler-fault code
step 1
Connect a digital pressure gauge, see box 233 and 234. Open the gas cock and place the boiler into full-load
operation, see box 59 or box 13. Deactivate the heat requirement as per flue-gas test (box 13), and check to
see if the burner remains under pressure after the heat requirement symbol on the DBA control panel goes
out.
step 2
Yes:
No:
step 3
step 4
Close the gas cock, see box 46. Remove the digital pressure gauge and close the burner-pressure
connection nipple. Open the gas cock, see box 59, and run the boiler at full load once more, see box 59 or
box 13. Deactivate heat requirement, see box 13, and check to see if the gas valve is still powered after the
heat requirement indicator goes out, see box 165, item 1 and 2.
step 5
Yes:
No:
step 6
step 4
step 3
box 41
step 6
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
35
Diagnosis
box 39
[7c]
step 1
Reset the boiler with button "B", or by turning the operating switch to "OFF" and then "ON" again.
step 2
Yes:
No:
step 3
step 3
box 42
Interpret the fault code now displayed in box 20 and deal with the malfunction.
box 40
[9f]
[9l]
step 1
Check the plug-and-socket connection of the gas valve, see box 161.
step 2
Yes:
No:
step 3
step 4
Measure the cable between the gas valve and DBA control panel, see box 164.
step 5
Yes:
No:
step 6
step 7
Measure the resistance of the gas valve coils, see box 171.
step 8
Yes:
No:
step 9
step 4
step 3
box 42
step 7
step 6
box 42
box 41
step 9
box 42
box 41
Bad electrical contacts, circuit board or EEPROM (KIM) of DBA control panel defective.
step 1
Check the contacts on the circuit board of the DBA control panel by pushing fully home the plug-and-socket
connections on the board; check and deal with any other contact problems with plug-and-socket connections.
step 2
Switch the boiler off and then on again at the operating switch.
step 3
Yes:
No:
step 4
Check the plug-and-socket connection on the EEPROM (KIM), see box 284.
step 5
Yes:
No:
step 6
step 7
step 8
Yes:
No:
step 9
step 7
step 6
step 2
step 9
box 42
Interpret the fault code now displayed in box 20 and deal with the malfunction.
36
step 4
step 8
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Diagnosis
box 42
step 1
step 2
Turn the mains switch on the DBA control panel of the boiler to position 0 (OFF), see box 43.
step 3
Turn the mains switch on the DBA control panel of the boiler to position 1 (ON), see box 55.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
37
Actions
Actions
box 43
box 46
Shutting down
box 44
box 47
Removal of casing
OFF
nt
ne
ma
per
e
v
li
2
1
z Take the boiler out of operation, see box 43, 44, 45, 46
or 47.
4
3
= CH flow
= DHW outlet (combination boilers only)
= Gas connection
= MCW inlet (combination boilers only)
= CH return
38
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 49
box 52
stop
valve
stop
valve
double
check
valve filling loop
DHW
cold
CH
return
box 50
z Vent all radiators from air starting with the lowest radiator
and working your way up to the highest point.
z Check the pressure after venting. If the pressure has
dropped under 1.0 bar then top up the system as
described previously.
z Disconnect the filling loop and cap off.
2
1
4
3
box 54
Key to terms:
1
2
3
4
5
= CH flow
= DHW outlet (combination boilers only)
= Gas connection
= MCW inlet (combination boilers only)
= CH return
ON
z Open the filling and draining cock and drain the heating
system, see box 53.
box 51
nt
ne
ma
per
live
z Fit the casing and use the radiator key to turn the casing
lock to closed.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
39
Actions
box 55
box 58
z Vent the pump.
A
CAUTION!
Correct venting of the pump will help ensure that it runs
for its specified service life.
The sliding bearing, which is located behind the vent
screw, is lubricated with heating system water.
z Close the filling loop of the boiler, see box 50, item 2.
z Vent all the air vent points in the heating system, working
from bottom to top, in order to allow all air in the heating
system to escape.
box 57
box 59
Initial startup
1
z Loosen by two turns the vent screw (item 1) on the front of
the pump.
A
CAUTION!
Water will also squirt out!
40
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 61
box 64
1
z Press the menu button (item 1) on the DBA control panel
of the boiler.
z Configure the menu as required, see box 14.
box 62
H
box 63
box 65
z Refit the DBA control panel, following the above
procedure in reverse order.
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
41
Actions
box 67
box 70
1
z Loosen the six screws and remove the rear section.
box 71
z Set the multimeter to VAC. Minimum value: 250 V AC.
Stift 4
Stift 5
JP1
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
z Take the boiler out of service and tip the DBA control panel
forwards, see box 43, 44, 47 or 63.
42
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 73
box 76
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
z Take the boiler out of service and tip the DBA control panel
forwards, see box 43, 44, 47 or 63.
NOTE:
Please observe the fitting instructions supplied with the
fan.
z Take the boiler out of operation and close the gas tap,
see box 43, 44, 46 or 47.
box 77
1
2
z Pull out the power supply plug of the gas valve (item 1).
15
17
6
5
JP4
JP3
box 78
2
3
z Check the tacho cable of the fan for internal short circuits.
The level of electrical resistance, measured between two
wires chosen at random, must be infinitely high.
box 75
z Connect the tacho cable plug.
z Refit the DBA control panel, following the above
procedure in reverse order.
z Refit the casing and place the boiler into operation,
see box 51, 53, 54 or 55.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
43
Actions
box 79
box 81
box 82
z Fit the Venturi to the new fan.
box 83
1
z Twist (drawing 1) the fan in the direction of the arrow to
remove (drawing 2).
z Check to see if the fan is soiled or wet.
z Check to see if the fan impeller has come loose at the
motor spindle.
z Fit the gas valve to the new fan. When doing so, ensure
that the gas injector (item 1) is correctly fitted.
box 84
z Fit the fan to the boiler. Remember to fit the new flat rubber
sealing ring (supplied) when doing so.
box 80
2
z Loosen the three screws (item 1) on the gas valve.
z Remove the gas valve (item 2).
We reserve the right to make technical modifications
44
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 85
box 87
1
4
box 88
z Refit the Venturi and fan by following the above procedure
in reverse order.
z Refit the air silencer tube.
z Refit the casing and place the boiler into operation,
see box 51, 53, 54 or 55.
box 89
z First tighten the upper nut (item 2), then tighten the lower
two nuts (item 1).
CAUTION!
Note that water will squirt out when the vent screw is
removed. Have a bucket and a supply of dry cloths to
hand.
box 90
z Put the electrical system of the boiler into operation,
see box 54 and 55.
z Check to see if the pump is running. The pump may
become mechanically blocked if the heating system has
been out of use for an extended period.
z Insert a screwdriver and attempt to make the pump turn.
Use the screwdriver to turn the fan wheel in the direction
of rotation shown on the identification plate of the pump.
z Refit the vent screw to the pump.
z Fit casing, see box 51.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
45
Actions
box 91
box 94
z Insert the power supply plug of the pump.
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
box 95
CAUTION!
Close gas valve during pump test.
z Take the boiler out of serve and tip the DBA control panel
forwards, see box 43, 44, 47 or 63.
2
3
box 96
JP1
box 93
46
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 98
box 102
1
z Loosen the four Allen screws on the pump.
z Remove the top section of the pump.
box 99
z Loosen the union nuts (item 1) at the top and side of the
pump.
z Remove the pump.
box 103
A
CAUTION!
Fit new flat sealing rings when installing the new pump.
box 100
z Refit the top section of the pump.
z Fill and vent the heating system, see box 52 to 58.
z Fit casing, see box 51.
box 101 Replace the pump
H
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
47
Actions
box 105
box 107
box 108
box 106
48
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 110
box 113
Resistance in
Temperature
in C
Resistance in
29,490
23, 462
55
3,271
10
18,787
60
2, 760
15
15,136
65
2, 339
20
12, 268
70
1, 990
25
10,000
75
1, 700
30
8,197
80
1,458
35
6,754
85
1,255
40
5,594
90
1,084
45
4, 656
95
940
50
3 ,893
100
817
1)
11
10
Temperature
in C
13
12
2)
JP3
Key to terms:
1) Flow NTC sensor
2) Safety sensor
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
z Take the boiler out of service and tip the DBA control panel
forwards, see box 43, 44, 47 or 63.
z Loosen the six screws and remove the rear section,
see box 70.
z Pull out the plugs of the flow NTC sensor and safety
sensor, see box 105.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
49
Actions
box 114
box 117
Room Controller
Hot water tank sensor
24 VAC
3-way valve
1
2
3
4
5
6
7
3
Room Controller
Hot water tank sensor
24 VAC
3-way valve
CAUTION!
Note that water will squirt out when the sensor is
removed. Have a bucket and a supply of dry cloths to
hand.
box 118
box 115
z Insert the cables of the corresponding DHW temperature
or outside air-temperature sensor.
z Fit the DBA control panel and place the boiler into
operation, see box 54, 55 or 51.
box 116 Replace the flow NTC sensor and/or safety
sensor
z Take the boiler out of operation, drain the heating system
and pull out the plug of the corresponding sensor,
see box 43, 44, 47, 45, 47, 49 or 50.
CAUTION!
Note that water will squirt out when the sensor is
removed. Have a bucket and a supply of dry cloths to
hand.
50
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 120 Check the flue-gas STL
box 121
z Take the boiler out of service and tip the DBA control panel
forwards, see box 43, 44, 47 or 63.
z Loosen the six screws and remove the rear section,
see box 70.
z Remove both plugs of the flue-gas STL, see box 121.
11
box 127
JP4
box 128
z Insert both plugs at the flue-gas STL, fit the DBA control
panel, attach the casing and place the boiler into
operation, see box 51, 54 or 55.
box 129 Replace the flue-gas STL
z Take the boiler out of operation, see box 43, 44 or 47.
box 124
Flue-gas STL
Temperature
Status
Resistance in
105 C
closed
>105 C
open
infinitely high
box 125
z Insert both plugs at the flue-gas STL and fit the cover on
the test point of the flue pipe. Put the boiler into operation,
see box 51, 54 or 55.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
51
Actions
box 131
box 135
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
z Take the boiler out of serve and tip the DBA control panel
forwards, see box 43, 44, 47 or 63.
z Loosen the six screws and remove the rear section,
see box 70.
z Remove the plug of the glow ignitor, see box 131.
box 133
z Take the boiler out of operation, see box 43.
z Connect the plug of the glow ignitor.
z Put the boiler into operation, see box 54, 55 or 51.
52
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 138
box 142
CAUTION!
The filament of the glow ignitor consists of sintered
material and is highly breakable.
JP1
box 139
z Connect the plug of the glow ignitor.
z Fit the DBA control panel and place the boiler into
operation, see box 51, 54 or 55.
z Pull out the ionisation electrode plug (item 1).
box 140 Replace the glow ignitor
box 145
H
1
2
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
53
Actions
box 146
box 150
z Connect the plug of the ionisation electrode.
z Put the boiler into operation, see box 51, 54 or 55.
box 151 Check the ionisation electrode cable
H
z Take the boiler out of service and tip the DBA control panel
forwards, see box 43, 44, 47 or 63.
z Loosen the six screws and remove the rear section,
see box 70.
z Remove the plug of the ionisation electrode, see box 144.
z Set the multimeter to measure direct current.
Measuring range: Microamperes [A].
box 152
15
JP4
box 147
z Take the boiler out of operation, see box 43 or 44.
z Detach the multimeter.
z Connect the plug of the ionisation electrode.
z Turn the operating switch on the boiler to position 0,
see box 55.
z Put the boiler into operation, see box 51, 54 or 55.
box 148 Check the ionisation electrode short circuits
z Take the boiler out of operation, see box 43, 44 or 47.
z Loosen the plug-in connection of the ionisation electrode,
see box 144.
box 149
54
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 154
box 158
1
2
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
55
Actions
box 168
1
box 162
3
2
JP4
box 164 Check the gas valve activation
z Take the boiler out of operation, see box 43, 44 or 47.
box 165
56
z Check the power supply cable of the gas valve for breaks.
The electrical resistance measured at each individual wire
must be approximately 0 .
z Check the power supply cable of the gas valve for internal
short circuits. The level of electrical resistance, measured
between two wires, must be infinitely high.
box 170
z Insert the gas valve plug.
z Fit the DBA control panel and place the boiler into
operation, see box 51, 54 or 55.
box 171 Check the gas valve internal electrical
resistance
z Take the boiler out of operation, see box 43, 44 or 47.
z Remove the power supply plug of the gas valve,
see box 168.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 172
box 176
z Fit the gas injector to the new gas valve.
70 - 110
180 - 250
CAUTION!
When attaching the gas supply pipe to the gas valve,
ensure that the flat rubber seal is fitted correctly
between the gas supply pipe and gas valve.
z Open the gas cock and place the boiler into full-load
operation, see box 59, 54, 55 or 13.
box 173
z Fit the power supply plug to the gas valve.
z Put the boiler into operation, see box 51, 54 or 55.
box 174 Replace the gas valve
A
z Take the boiler out of operation and close the gas tap,
see box 43, 44, 46 or 47.
z Insert the power supply plug into the gas valve, then insert
the power supply plug and tacho cable plug into the fan.
Room Controller
Hot water tank sensor
24 VAC
3-way valve
1
2
3
4
5
6
7
1
Room Controller
Hot water tank sensor
24 VAC
3-way valve
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
57
Actions
box 179
box 182
z Put the boiler into full-load operation, see box 54, 55 or 61.
If the boiler goes into heating mode within approx.
3 minutes :-h. , the cause of the fault lies outside the
boiler.
CAUTION!
As the water pressure and pipework resistance in the
plumbing system can vary widely with each situation, it
is important to adjust correctly the DHW flow rate at the
boiler. Take a DHW flow rate reading, see box 12.
Adjust the DHW flow rate at the flow regulator for hot water.
To check the DHW flow rate press and hold the down "D"
arrow and read off the display in ltrs/m.
To increase the DHW flow rate:
turn the flow regulator in direction +.
To reduce the DHW flow rate:
turn the flow regulator in direction .
z Adjust the flow rate of hot water at one of taps where the
user is likely to require hot water at an ideal temperature.
Factory default setting: see factory settings in the
installation instruction.
This assumes a cold water input temperature of 10 C.
box 181 Check the internal 3-way valve movement of
the servomotor
z Take the boiler out of operation, see box 43, 44 or 47.
58
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 184
box 189
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
box 186
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
box 187
10
9
8
JP4
1~
20
30
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
59
Actions
box 193
1
2
CAUTION!
Note that water will squirt out when the drive
mechanism is removed.
Have a bucket and a supply of dry cloths to hand.
60
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 201
box 205
box 202
z Connect the servomotor of the 3-way valve by following
the above procedure in reverse order.
z Fill the heating system, vent it of air and place the boiler
into operation, see box 52 to 58.
box 203 Replace the internal 3-way valve
z Take the boiler out of operation and drain the heating
system, see box 48 to 51.
box 204
z Disconnect the cable from the main switch, see box 54.
z Pull the spring off the flow NTC sensor lead (item 1).
z Pull out the flow NTC sensor plug (item 2).
z Pull the main switch cable out of the nut (item 3).
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
61
Actions
box 207
box 209
H3
CAUTION!
Note that water will squirt out when the internal 3-way
valve is removed. Have a bucket and a supply of dry
cloths to hand.
z Remove the pressure relief valve (item 1), see box 276
or 277.
CAUTION!
Note that water will squirt out when the internal 3-way
valve is removed. Have a bucket and a supply of dry
cloths to hand.
62
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 216
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
box 213
6
3
2
box 219
Plug-in contacts
of Buderus 24V
AC external 3way valve
Purpose
Plug-in contacts
on DBA control
panel
24V AC
0V AC
_ \ __
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
63
Actions
CAUTION!
To prevent damage, do not insert the measuring
electrodes of the multimeter too far into the holes of the
plug-and-socket connection.
CAUTION!
Note that water will squirt out when the drive
mechanism is removed.
Have a bucket and a supply of dry cloths to hand.
box 226
64
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 228 Check the Buderus 24V AC external
3-way valve activation (2)
1
2
Hot water tank sensor 3
4
24 VAC 5
3-way valve 6
7
Room Controller
z Take the boiler out of operation and close the gas tap,
see box 43, 44, 46 or 47.
z Open some of the radiator valves.
box 231
Room Controller
Hot water tank sensor
24 VAC
3-way valve
1
Plug-in contacts
on DBA control
panel
Purpose
Plug-in contacts
of Buderus 24V
AC external 3way valve
24V AC
0V AC
_ \ __
CAUTION!
The pressure gauge should be accurate to 2 decimal
places (X.00).
CAUTION!
Throughout the measuring operation, keep the
pressure gauge in the same position (horizontal or
vertical) in which it was reset to zero.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
65
Actions
box 232
box 234
CAUTION!
Throughout the measuring operation, keep the
pressure gauge in the same position (horizontal or
vertical) in which it was reset to zero.
box 235
z Open the gas cock and place the boiler into service mode,
see box 59, 54, 55 or 13.
z Press the service button A" once.
z Take the boiler out of operation and close the gas tap,
see box 43, 44, 46 or 47.
z Open some of the radiator valves.
15
10
0,15
0,10
0,05
0,00
5 (Pa)
0,05 (mbar)
Key to terms:
A = correct; B = false; C = turn anticlockwise;
D = turn clockwise
66
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 237
box 240
NOTE:
The adjustment screw (4mm Allen screw) is located
behind the screw-on cover.
box 238
z Take the boiler out of operation and close the gas tap,
see box 43, 44 or 46.
z Take the boiler out of operation and close the gas tap,
see box 43, 44, 46 or 47.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
67
Actions
box 243
box 247
box 244
z Fit the new automatic air vent by following the above
procedure in reverse order.
z Fill the heating system, vent it of air and place the boiler
into operation, see box 52 to 58.
z Take the boiler out of operation and close the gas tap,
see box 43, 44, 46 or 47.
z Remove the power supply plug of the glow ignitor,
see box 131.
z Remove the plug of the ionisation electrode, see box 144.
z Remove the power supply plug of the gas valve, union nut
and air silencer tube, see box 77.
box 246
68
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 250
box 255
z Fit the new burner to the gas/air unit. Note that a new seal
must be fitted between the burner and gas/air unit.
z Install the new sight glass. Use a new seal when doing so.
z Put the boiler into operation, see box 51, 54 or 55.
box 251
box 256 Replace/clean condensate trap and syphon
z Take the boiler out of operation, see box 43, 44 or 47.
box 257
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
69
Actions
box 261
z Take the boiler out of operation, close the gas cock and
drain the heating system, see box 46 or 48 to 50.
z Remove the power supply plug of the glow ignitor,
see box 131.
z Remove the plug of the ionisation electrode, see box 144.
z Remove the power supply plug of the gas valve, union nut
and air silencer tube, see box 77.
z Pull out both fan plugs, see box 78, item 1.
z Remove the gas/air unit along with the burner,
see box 247 and 248.
z Remove the heat exchanger-gas/air seal, see box 251.
box 260
box 262
1
z Remove the stop spring on the top left-hand side of the
heat exchanger by turning it towards the arrow.
box 263
70
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 264
box 266
box 265
CAUTION!
When cleaning the heat exchanger never use a steel
brush.
CAUTION!
When using compressed air:
Use eye protection, inhalation protection and hearing
protection.
box 267
CAUTION!
Observe the position of the heat exchanger during
fitting. Insert the upper section of the heat exchanger at
the top.
CAUTION!
The released coil (item 1) touches the underside.
CAUTION!
Insert a new heat exchanger-gas/air seal before fitting
the gas/air unit.
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
71
Actions
box 268
box 272
z Fill the heating system, vent it of air, open the gas tap and
place the boiler into operation, see box 59 or 52 to 58.
box 269 Replace plate heat exchanger
z Take the boiler out of operation, see box 43, 44 or 47.
z Close the cold water tap.
z Drain the heating system, see box 48 to 51.
z Open hot water tap.
box 270
z Remove syphon.
We reserve the right to make technical modifications
72
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
box 274
box 278
z Fit the new pressure relief valve and all other components
by following the above procedure in reverse.
z Refit the plate heat exchanger and secure with the two
screws.
z Fill the heating system, vent it of air and place the boiler
into operation, see box 52 to 58.
2
z Remove the stop spring.
box 280
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
73
Actions
box 282
JP1
JP2
JP4
JP3
box 283
1
z Remove the DBA control panel.
z Fit the new DBA control panel, following the above
procedure in reverse order.
A
CAUTION!
Please ensure that the new DBA control panel is fitted
with the correct KIM (see box 284). The coloured stripe
on the new KIM should match that of the old KIM.
Otherwise, refit the old KIM to the new DBA control
panel.
74
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Actions
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
75
8
8
Appendix
Appendix
11 10
JP3
safety sensor
13 12
flow sensor
16
2)
gas valve
ionisation electrode
5
4
2
fan
pump
1
2
3
3
1
2
6
1
glow ignitor
120 VAC
JP1
Mains
230 VAC, 50 Hz
JP2 4 3 1
L N
1
2
3
4
N L PE
4
3
2
N L
N L
JP3
JP4
JP2
JP1
N L PE
Mains
230 VAC,
50 Hz
JP4
pin1
DBA
14 15
High voltage
JP1
pin 6
1 11
pin 4
pin 1
Buderus
24V AC external
3-way valve
1
2
5
8 10
9
2
3
DBA
pin 17
Turbine 2)
hot-water
sensor
17 15
Low voltage
JP4
pin 1
0 VAC
switch contact
JP3
24 VAC
pin 17
JP2
earth
3-way valve
24 VAC
pin 1
1)
hot-water tank sensor
1
2
3
4
5
6
7
Buderus controller,
RTH converter or
ON/OFF-controller
Mains switch
76
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Index
9
Index
A
Adjust the output flow rate (applies to combination
boilers only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 180
C
Check and replace the ionisation electrode . . . . . . . . . . . . . . . box 155
Check fan activation 230V AC . . . . . . . . . . . . . . . . . . . . . . . . . box 66
Check fan power supply cable (230 V AC) . . . . . . . . . . . . . . . box 69
Check fan tacho cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 73
Check fan and/or replace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 76
Check gas valve electrical resistance of power
supply cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 167
Check the Buderus 24V AC external 3-way
valve activation (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 212
Check the Buderus 24V AC external 3-way
valve activation (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 228
Check the Buderus 24V AC external 3-way
valve drive mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . box 221
Check the Buderus 24V AC external 3-way
valve installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 227
Check the Buderus 24V AC external 3-way
valve movement of the servomotor . . . . . . . . . . . . . . . . . box 211
Check the Buderus 24V AC external 3-way
valve power supply cable . . . . . . . . . . . . . . . . . . . . . . . . . box 220
Check the by-pass valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 14
Check the flow, safety and DHW temperature sensors
cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 112
Check the flow, safety and DHW temperature sensors
(applies to external cylinder only) . . . . . . . . . . . . . . . . . . . . box 104
Check the flue-gas STL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 120
Check the flue-gas STL cable . . . . . . . . . . . . . . . . . . . . . . . . . box 126
Check the gas valve activation . . . . . . . . . . . . . . . . . . . . . . . . box 164
Check the gas valve internal electrical resistance . . . . . . . . box 171
Check the gas valve power supply plug . . . . . . . . . . . . . . . . . box 161
Check the glow ignitor activation . . . . . . . . . . . . . . . . . . . . . . box 130
Check the glow ignitor power supply cable . . . . . . . . . . . . . . box 137
Check the glow ignitor resistance . . . . . . . . . . . . . . . . . . . . . . box 134
Check the internal 3-way valve activation . . . . . . . . . . . . . . . box 185
Check the internal 3-way valve drive mechanism . . . . . . . . . box 195
Check the internal 3-way valve movement of the servomotor box 181
Check the internal 3-way valve power supply cable . . . . . . . box 191
Check the ionisation circuit earth (ground) lead . . . . . . . . . . box 160
Check the ionisation electrode cable . . . . . . . . . . . . . . . . . . . box 151
Check the ionisation electrode short circuits . . . . . . . . . . . . . box 148
Check the pressure control valve . . . . . . . . . . . . . . . . . . . . . . . . . box 85
Check the pump activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 91
Check the pump mechanical restrictions . . . . . . . . . . . . . . . . . box 89
Check the pump power supply cable . . . . . . . . . . . . . . . . . . . . box 95
Check the pump soiling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 97
Check/replace fuses (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 62
R
Removal of casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 47
Replace plate heat exchanger . . . . . . . . . . . . . . . . . . . . . . . . . .box 269
Replace the automatic air vent . . . . . . . . . . . . . . . . . . . . . . . . . .box 242
Replace the Buderus 24V AC external 3-way
valve drive mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . .box 224
Replace the Buderus 24V AC external 3-way
valve servomotor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 217
Replace the burner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 245
Replace the DBA control panel . . . . . . . . . . . . . . . . . . . . . . . . .box 281
Replace the flow NTC sensor and/or safety sensor . . . . . . . . .box 116
Replace the flue-gas STL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 129
Replace the gas valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 174
Replace the glow ignitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 140
Replace the internal 3-way valve . . . . . . . . . . . . . . . . . . . . . . . .box 203
Replace the internal 3-way valve drive mechanism . . . . . . .box 198
Replace the pressure relief valve . . . . . . . . . . . . . . . . . . . . . . . .box 275
Replace the pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 101
Replace the sight glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 253
Replace/clean condensate trap and syphon . . . . . . . . . . . . . . .box 256
Replace/clean the heat exchanger . . . . . . . . . . . . . . . . . . . . . .box 259
S
Shutting down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 43
T
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 5
V
Vent the gas flow pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 239
W
Wiring diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .box 287
D
Draining the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 48
F
Filling the system and venting it of air . . . . . . . . . . . . . . . . . . . . . box 52
I
Initial startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . box 59
Internal 3-way valve replace the servomotor . . . . . . . . . . . . . box 190
M
Measure and adjust the gas/air ratio . . . . . . . . . . . . . . . . . . . . . box 233
Measure the gas input pressure static and dynamic . . . . . . box 230
Measure the ionisation current . . . . . . . . . . . . . . . . . . . . . . . . . . box 143
We reserve the right to make technical modifications
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
77
Notes
78
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
Notes
Servicing manual Gas condensing boiler Buderus 500-24/S, 500-24/C and 500-28/C Issued 02/2006
79
Buderus
Cotswold Way
Warndon
Worcester
WR4 9SW
Telephone: 01905 - 752 936
Fax: 01905 - 753 130
Customer Services:
Sales:
Returns:
Spares:
www.buderus-domestic.co.uk