Good Meetings Are Three-Fourths Preparation and One-Fourth Theater."-From Gail Godwin Theater."-From Gail Godwin
Good Meetings Are Three-Fourths Preparation and One-Fourth Theater."-From Gail Godwin Theater."-From Gail Godwin
Good Meetings Are Three-Fourths Preparation and One-Fourth Theater."-From Gail Godwin Theater."-From Gail Godwin
Why Worry?
Time is money!
Time is also precious!
Meetings involve a group of people working
towards a common goal.
We have to make as productive a use of our
time as possible to be effective.
Success Factors
Purpose of the Meeting
Why was the meeting held?
What was EXPECTED to be accomplished?
What was REALLY accomplished?
Initiating
Orienting
Clarifying
Informing
Integrating
Summarizing
Types of Meeting
When two or more people meet, its a
meeting !!
Broadly,
Information Giving
Information Taking
Decision Making
Formal Meetings
Daily Meetings/ Briefing
Daily review and reporting
Could be standing meeting for maximum 10
minutes
Closely working group
Quick to the point
Review actions during the day
Verbal
Emergency meetings
Informative meetings
Usually to update participants
New policies, offers, procedures
Feedbacks and reviews (information receiving)
Ensuring project is on track
Circulate written material on points to remember
etc
Office Host:
The host's responsibility is to greet the guest and to make the visitor
feel comfortable.
If you're busy, have your secretary go out to reception to bring the
visitor to your office. Then, get up and come around from the desk to
shake hands with the person.
Indicate where you would like the person to sit.
The host leads the visitor through the visit.
When the meeting is over, the host is responsible for bringing the
meeting to a close, summarizing what was covered and what action is
to be taken.
Then the host escorts the visitor to the elevator or out of the office.
Never leave visitors to find their own way. Not only is it rude, it
jeopardizes security.
Formal Guest:
First, a guest is punctual and does not pay surprise visits
Guests also do not make themselves more comfortable in
someone else's office than the host.
they don't place a handbag or briefcase on the hosts desk.
Guests also do not overstay their welcome
If your host is delayed, keep yourself busy by reading,
working on projects, or reviewing your notes. Do not get
angry, this will set the tone of the visit.
Do not use their assistants or secretaries as yours. Do not
interrupt them while performing their job.
Meetings/Appointments
Be on time or notify appropriate individuals
when missing the meeting is unavoidable.
Dont keep others waiting. This lack of respect
for others diminishes your effectiveness
If you must be late for a meeting, have another
individual join the meeting in your absence to
explain the circumstance. If you scheduled the
meeting, have someone else extend an offer to
make those waiting more comfortable.
Meeting/Appointments
When expecting a group of people, make sure
to have adequate seating.
When visiting other offices, do not blame
assistants if you are kept waiting.
Try to conclude !!
Lets agree to disagree !!
Concluding a Meeting
1. Purpose
Have a reason for the meeting.
Make sure there are decisions, issues, or such
items to be discussed that cannot be handled
effectively outside of the meeting.
Keep in mind, there are no neutral meetings,
the meeting is either beneficial to the group
or detrimental.
2. Prepare
Build the knowledge base prior to the
meeting.
e-mail or mail information prior to the
meeting. By doing so, valuable meeting time is
not spent skimming the handout materials.
Attendees must then be expected to come
prepared, having read what was sent out in
advance.
3. Road Map
Have a meeting agenda.
A strong agenda will set the tone on what will be
achieved.
If you allow new issues to become the focus, then
you are taking away from the agenda items.
Also, limit the amount of items on the agenda to
a reasonable amount; you do not want so many
items that following the next tip is impossible.
4. Time Management
Start and end on time.
Even relevant items can be discussed in circles so
many times that the group gets dizzy.
Time limits allow the meeting leader to focus the
group on accomplishing the agenda timely.
Referring to the agenda as the reason to move on
allows the facilitator to avoid hurt feelings.
Meeting attendees appreciate your
demonstration of respect for their time.
5. Rules of Engagement
Develop meeting norms (guidelines) and follow
them.
The specific meeting norms depend on the group
of people attending. A common norm is to allow
everyone an uninterrupted opportunity to
contribute.
Once norms are established, it is imperative that
everyone follows them.
The meeting leader must respectfully remind
participants of the norms when they start to
stray.
7. Action
A meeting can appear very productive at the closing and
never actually accomplish anything beyond discussion.
Close the meeting by reviewing what was discussed and
creating a task list with responsible people and timelines.
Update the people who could not attend and inform
them about their Roles and Responsibilities
Another important aspect of follow up is the list (often
called a Parking Lot) of items that were brought up and
determined to be better handled at another time.
The best decisions in the world do not accomplish much
if they are not implemented.
Participating in Meeting
What is Right
Any Questions !!
Role Playing :
- Activity Why did you select it
- Did all participants gave their views
- Mode of selection/decision
- When you propose to do it
- Benefits of the activity
- Responsibility allocation and action points
- Alternative plans