American Founders Bank's Letter To Customers

<<MemberFirstName>> <<MemberLastName>>
<<Address1>>
<<Address2>>
<<City>>, <<State>> <<Zip Code>>
<<Date>> (Format: Month Day, Year)
Notice of Data Breach

Dear <<MemberFirstName>> <<MemberLastName>>,
We are writing to tell you about a data security incident that may have exposed some of your personal information.
We take the protection and proper use of your information very seriously. For this reason, we are contacting you
directly to explain the circumstances of the incident.
What happened?
On May 19, 2016, a vendor that was providing consulting services to American Founders Bank notified us that a
laptop containing customer information had been stolen from one of its employees. The laptop had security measures
in place, but data still could be potentially accessible.
What information was involved?
Although the vendor has no evidence that the information on its laptop has been accessed, we are sending you this
notice because your name and personal information, such as, your American Founders Bank account number (if any),
Social Security number and date of birth, were temporarily stored on the laptop while the vendor was providing
consulting services for American Founders Bank.
What we are doing.
To limit the risk that this information may be used for unlawful purposes, American Founders Bank will provide you
with a free identity monitoring service for one year. Your identity monitoring services include Credit Monitoring,
Identity Consultation, and Identity Restoration.
Visit kroll.idMonitoringService.com to enroll and take advantage of your identity monitoring services.
Membership Number: <<Member ID>>
To receive credit services by mail instead of online, please call (877) 451-9363. Please see the enclosed information
sheet for more information about the identity monitoring service.
What you can do.
You can also take the following additional steps to protect your information.
First, place a fraud alert on your credit file to let creditors know to contact you before opening a new account in your
name. When placing the fraud alert, also ask for a free credit report. You can call the credit reporting agencies at
their toll-free numbers.
Equifax 1-800-685-1111
Experian 1-888-397-3742
TransUnion 1-800-888-4213
Second, when you receive your credit report, look it over carefully for accounts you did not open or for inquiries from
companies to whom you have not applied for credit. Review your personal information, such as home address and
Social Security Number, for accuracy. If you see anything you dont understand, call the credit reporting agency at
the telephone number listed on the report.
9300FH-0616
Third, if you discover suspicious activity on your credit reports, immediately contact your local law enforcement agency.
Fourth, immediately report any unusual bank account activity to American Founders Bank.
Please note that American Founders Bank will not call you to confirm any of your personal information. So, if an
unknown person contacts you, do not provide any personal information to the caller.
For more information.
We are working with the vendor to stay updated on any developments. If you have questions, please call 1-877-451-9363,
Monday through Friday from 9:00 a.m. to 6:00 p.m. Eastern Time. Please have your membership number ready.
American Founders Bank is committed to protecting the confidentiality of the personal information of bank customers,
and will work with vendors that provide services to us to protect the security of this information.
Sincerely,
Barry C. Brauch
President & CEO
ADDITIONAL RESOURCES
Contact information for the three nationwide credit reporting agencies is:
Equifax, PO Box 740241, Atlanta, GA 30374, www.equifax.com, 1-800-685-1111
Experian, PO Box 2104, Allen, TX 75013, www.experian.com, 1-888-397-3742
TransUnion, PO Box 2000, Chester, PA 19022, www.transunion.com, 1-800-888-4213
Free Credit Report. It is recommended that you remain vigilant for incidents of fraud and identity theft by reviewing
account statements and monitoring your credit report for unauthorized activity. You may obtain a copy of your credit
report, free of charge, once every 12 months from each of the three nationwide credit reporting agencies.
To order your annual free credit report please visit www.annualcreditreport.com or call toll free at 1-877-322-8228.
You can also order your annual free credit report by mailing a completed Annual Credit Report Request Form
(available from the U.S. Federal Trade Commissions (FTC) website at www.consumer.ftc.gov) to:
Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.
For Colorado, Georgia, Maine, Maryland, Massachusetts, New Jersey, Puerto Rico, and Vermont residents:
You may obtain one or more (depending on the state) additional copies of your credit report, free of charge. You must
contact each of the credit reporting agencies directly to obtain such additional report(s).
Fraud Alert. You may place a fraud alert in your file by calling one of the three nationwide credit reporting agencies
above. A fraud alert tells creditors to follow certain procedures, including contacting you before they open any new
accounts or change your existing accounts. For that reason, placing a fraud alert can protect you, but also may delay
you when you seek to obtain credit.
Security Freeze. You have the ability to place a security freeze on your credit report.
A security freeze is intended to prevent credit, loans and services from being approved in your name without your
consent. To place a security freeze on your credit report, you may be able to use an online process, an automated
telephone line, or a written request to any of the three credit reporting agencies listed above. The following
information must be included when requesting a security freeze (note that if you are requesting a credit report for
your spouse, this information must be provided for him/her as well): (1) full name, with middle initial and any suffixes;
(2) Social Security number; (3) date of birth; (4) current address and any previous addresses for the past five years;
and (5) any applicable incident report or complaint with a law enforcement agency or the Registry of Motor Vehicles.
The request must also include a copy of a government-issued identification card and a copy of a recent utility bill
or bank or insurance statement. It is essential that each copy be legible, display your name and current mailing
address, and the date of issue. The credit reporting agencies may charge a fee to place a freeze, temporarily lift it or
permanently remove it. The fee is waived if you are a victim of identity theft and have submitted a valid investigative or
law enforcement report or complaint relating to the identity theft incident to the credit reporting agencies. (You must
review your states requirement(s) and/or credit bureau requirement(s) for the specific document(s) to be submitted.)
For Massachusetts residents: The fee for each placement of a freeze, temporary lift of a freeze, or removal of a
freeze is $5.
Federal Trade Commission and State Attorneys General Offices. If you believe you are the victim of identity theft
or have reason to believe your personal information has been misused, you should immediately contact the Federal
Trade Commission and/or the Attorney Generals office in your home state. You may also contact these agencies for
information on how to prevent or avoid identity theft.
You may contact the Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue, NW,
Washington, DC 20580, www.ftc.gov/bcp/edu/microsites/idtheft/, 1-877-IDTHEFT (438-4338).
For Maryland residents: You may contact the Maryland Office of the Attorney General, Consumer Protection
Division, 200 St. Paul Place, Baltimore, MD 21202, www.oag.state.md.us, 1-888-743-0023.
For North Carolina residents: You may contact the North Carolina Office of the Attorney General, Consumer
Protection Division, 9001 Mail Service Center, Raleigh, NC 27699-9001, www.ncdoj.com, 1-877-566-7226.
Reporting of identity theft and obtaining a police report.
For Iowa residents: You are advised to report any suspected identity theft to law enforcement or to the Iowa
Attorney General.
For Massachusetts residents: You have the right to obtain a police report if you are a victim of identity theft.
For Oregon residents: You are advised to report any suspected identity theft to law enforcement, the Federal
Trade Commission, and the Oregon Attorney General.
474-0116
TAKE ADVANTAGE OF YOUR IDENTITY MONITORING SERVICES

Youve been provided with access to the following services1 from Kroll:
Triple Bureau Credit Monitoring
Youll receive alerts when there are changes to your credit datafor instance, when a new line of credit is applied for
in your name. If you do not recognize the activity, youll have the option to call a Kroll investigator, who can help you
determine if its an indicator of identity theft.
Identity Consultation
You have unlimited access to consultation with a dedicated licensed investigator at Kroll. Support includes showing
you the most effective ways to protect your identity, explaining your rights and protections under the law, assistance
with fraud alerts, and interpreting how personal information is accessed and used, including investigating suspicious
activity that could be tied to an identity theft event.
Identity Restoration
If you become a victim of identity theft, an experienced licensed investigator will work on your behalf to resolve
related issues. You will have access to a dedicated investigator who understands your issues and will do most of the
work for you. Your investigator can dig deep to uncover all aspects of the identity theft, and then work to resolve it.
Krolls activation website is only compatible with the current version or one version earlier of Internet Explorer, Chrome, Firefox, and Safari.
To receive credit services, you must be over the age of 18 and have established credit in the U.S., have a Social Security number in your name,
and have a U.S. residential address associated with your credit file.

American Founders Bank's Letter To Customers

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American Founders Bank's Letter To Customers

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<<MemberFirstName>> <<MemberLastName>>

<<Date>> (Format: Month Day, Year)

Notice of Data Breach

TAKE ADVANTAGE OF YOUR IDENTITY MONITORING SERVICES

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