Cisco Product Quick Reference Guide 2007
Cisco Product Quick Reference Guide 2007
Cisco Product Quick Reference Guide 2007
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Cisco Systems, Inc. is the worldwide leader in networking for the Internet. Today,
networks are an essential part of business, education, government and home
communications, and Cisco Internet Protocol-based (IP) networking solutions are the
foundation of these networks. Cisco hardware, software, and service offerings are used
to create Internet solutions that allow individuals, companies, and countries to increase
productivity, improve customer satisfaction and strengthen competitive advantage. The
Cisco name has become synonymous with the Internet, as well as with the productivity
improvements that Internet business solutions provide. At Cisco, our vision is to
change the way people work, live, play and learn.
Cisco was founded in 1984 by a small group of computer scientists from Stanford
University. Since the company’s inception, Cisco engineers have been leaders in the
development of Internet Protocol (IP)-based networking technologies. This tradition of
IP innovation continues with industry-leading products in the core areas of routing and
switching, as well as advanced technologies in areas such as: Home Networking,
Optical, Storage Networking, IP Telephony, Network Security, and Wireless LAN
Today, with more than 34,000 employees worldwide, Cisco remains committed to
creating networks that are smarter, thanks to built-in intelligent network services;
faster, in their ability to perform at ever-increasing speeds; and more durable, with a
generational approach to an evolutionary infrastructure.
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The Cisco Product Quick Reference Guide (QRG) is a handy, compact reference tool
that includes brief product overviews, key features, sample part numbers, and
abbreviated technical specifications for most of Cisco’s products sold through our
Channel partners. The Cisco Product QRG is primarily published to support Cisco
partners, resellers, sales account teams, and even end-user customers who need a broad,
high-level overview of Cisco products, but at that moment do not have access to
Cisco’s web site, Cisco.com at ÜííéWLLïïïKÅáëÅçKÅçã.
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For questions, comments, and to register a copy of the Cisco Product QRG, visit
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Have a comprehensive library of Cisco product documention anytime, anywhere by
purchasing a copy of the Product Documentation DVD. The DVD is an excellent portable
medium that will help you install, configure, maintain, and support and maintain your Cisco
hardware and software. The DVD also contains an archive of field notices, alerts,
troubleshooting tips, and much more. The DVD (Part Number DOC-DOCDVD=) is
available as a single unit or one-year subscription.
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Visit the Product Documentation Store today at: ïïïKÅáëÅçKÅçãLÖçLã~êâÉíéä~ÅÉLÇçÅëíçêÉ
Find new and revised documents highlighted each month within the Cisco Product
Documentation publication “What’s New” section:
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All Cisco hardware and software products are covered for a minimum of 90 days. Some
products have a longer or more appropriate coverage. All Cisco warranties apply to the
Customer or Original Owner (the individual who purchased the product for their own use)
also referred to as the End User.
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See the Cisco Product Warranties Web site:
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CHAPTER 1
1
ROUTING
Routing
Routing at a Glance
Product Features Page
Cisco 800 Series Integrated services routers allow small offices to operate secure concurrent services, including 1-5
firewall, VPNs, and wireless LANs, at broadband speeds
• Wireless support—Optional IEEE 802.11 b/g on 850 and 870 Series
• Enhanced security features including stateful inspection firewall and hardware assisted
encryption and QoS (Cisco 870 series) features for VoIP
• DMZ, Dial back up and out-of-band management (Cisco 870 series)
• SDM GUI tool for simple and advanced configuration
Cisco 1800 Series Modular and fixed architectures—Offers wide variety of LAN and WAN options; network 1-6
interfaces on Cisco 1841 are field-upgradeable for flexibility and to accommodate future
technologies
• Fixed configuration models offer 10/100 ethernet, ADSL over ISDN, ADSL over POTS, or
G.SHDSL WAN interfaces with integrated ISDN BRI (1801, 1802, 1803, and 1812) or analog
modem (1811) backup interfaces
• Wireless LAN access using IEEE 802.11 a/b/g is available for all models of the 1800 Series
Cisco 2800 Series Integrated services routers that are optimized for the secure, wire-speed delivery of concurrent 1-13
data, voice, and video services for small- to- midsize business and enterprise branch routing
• Superior performance with multiple services enabled for 1-6 T1/E1 links
• Advanced security features including Stateful Firewall, IPS, VPN and NAC
• Built-in encryption using DES, 3DES, and AES
• Wireless support via integrated IEEE 802.11 a/b/g standalone access point HWICs
Cisco 3800 Series Integrated Services Routers 1-19
• Highest performance and densities with the ability to run concurrent data, security, voice, and
advanced services at wire speed up to T3/E3
• Higher availability and resiliency with Online Insertion and Removal (OIR); redundant system
and inline power options
• High-speed WAN Interface Cards (HWICs) free up network module slots for other services
• Enhanced security
• Expanded default and maximum memory capacity with Error Correction Code (ECC) DDR
SDRAM memory to detect and correct SDRAM errors without user intervention
• Wireless support via integrated IEEE 802.11 a/b/g standalone access point HWICs
Cisco 7200 Series Optimized OC3/GE WAN-edge router providing intelligent services, high modularity, high 1-26
performance, investment protection, and scalability in a small form factor
• Modular, 1-RU or 4-RU Chassis
• 1-, 4-, or 6-slot models for Port/Service Adapters
• 1 I/O slot (for 4- and 6-slot model)
• Choice of system processors (NPE) for up to 2 Mpps performance
(7201 comes with built in NPE)
• Built in Gigabit Ethernet connectivity—copper or fiber (3-ports on NPE-G2 or 4 ports on 7201)
Wide variety of LAN and WAN options, including Ethernet, Fast Ethernet, Gigabit Ethernet, Token
Ring, serial, ISDN, HSSI, ATM, and Packet over SONET as well as voice support including
IP-to-IP Gateway (Session Border Controller) and Quality of Service (QoS).
Cisco 7300 Series • 7304—Network Edge router with high performance IP services delivered at optical speeds for 1-29
service providers and enterprise networks
• 7301—Broadband and WAN-edge router providing intelligent services, PA modularity, high
performance, investment protection, and scalability in a 1-RU form factor
Cisco 7600 Series • Consolidated WAN/MAN/LAN in a single platform 1-32
• Scalable backplane bandwidth from 32 Gbps to 720 Gbps and performance from 30 Mpps to
over 400 Mpps with new Sup720 or RSP720 engine and distributed forwarding line cards
• High-volume aggregation of service-enabled Ethernet
• Wide range of WAN/MAN interfaces from NxDS0, T1, T3 to OC-192 with line rate services.
Support technologies including Serial, High-speed Serial, Channelize, POS, ATM and Ethernet.
• Ideal for service provider edge, metropolitan area network, & triple-play deployments, and
high-end enterprise solutions
• Also supports Catalyst 6500 series line cards and 7500/7200 port adapters
• Supports a broad range of advanced service modules, such as IPSec SPA, DDOS, FWSM, and
ACE(Server Load Balancing)
7200/7301 Series
10700 Series
12000 Series
1800 Series
2800 Series
3800 Series
7100 Series
7304 Series
7600 Series
800 Series
7200/7301 Series
10700 Series
12000 Series
1800 Series
2800 Series
3800 Series
7100 Series
7304 Series
7600 Series
800 Series
ATM OC-3 X X X X X
ATM OC-12 X X X
ATM X X X X X
ATM - T1/E1 X X X X X X
POS OC-x/STM-x X X X X X
DPT/RPR OC-12/STM-4 X
DPT/RPR OC-48/STM-16 X X X
DPT/RPR OC-192/STM-64 X
ADSL, ADSL 2+, G.SHDSL X X X X
ADSL over ISDN X X X X
G.SHDSL X X X X
IDSL X X X
DPT X X
Voice Over IP (VoIP)
Analog Voice Interfaces X X
Digital Voice Interfaces X X X X
ISDN BRI Digital Voice Interfaces X X
Integrated Switching
Integrated 4-port Switch X
Integrated 8-port Switch X2
Integrated 4-port Switch HWIC X3 X X
Integrated 9-port Switch HWIC X X
Integrated 16-port Switching X4 X
Integrated 24-port Switching X5 X
Integrated 36-port Switching X6 X
Integrated 48-port Switching X6 X
Power over Ethernet (PoE) X X X X
Content Acceleration
Content Engine X X X
Security VPN
IPS X X X X X X X
Hardware-based encryption X X X X
Encryption Advanced Integration X3 X X X
Modules
Encryption Service Adapter X7 X1 X
1. 7301 only
2. Except 1841
3. 1841 only
4. Cisco 2811, 2821, and 2851 only
5. Cisco 2821 and 2851 only
6. Cisco 2851 only
7. VAM2+ and VSA Supported
Key Features
• Fixed configuration support for several types of WAN connections
• Optional standalone IEEE 802.11 b/g wireless LAN access point for 850 and 870 Series
• Standard security with ACLs, PAT/NAT, PAP/CHAP, MS-CHAP, Lock and Key, and
Generic Routing Encapsulation (GRE) tunneling
• Enhanced security with stateful inspection firewall, IPSec encryption (3DES and AES
encryption on Cisco 850 and 870 Series). The Cisco 870 Series also includes security
features like IPS, 802.1x, Dynamic Multipoint VPN (DMVPN), EasyVPN, and URL
filtering
• Out-of-band management and dial backup with an external modem via aux/console port
on the 870 series routers
• Dial backup via integrated ISDN port on the 876
• X.25 over D-channel support on 876
• DMZ interface on all 870 routers. Optional external power injector for Power Over
Ethernet (PoE) on 870 routers
• Integrated 4-port 10/100 Ethernet Switch on Cisco 850 and 870 series
• Bandwidth optimization features such as compression, Bandwidth-on-Demand,
Dial-on-Demand, Always-On-Dynamic-ISDN (AODI), and X.25 over D channel
(Cisco 876)
Specifications
Feature 851 857 871 876 877 878
Fixed LAN Port 4-port 10/100 4-port 10/100 4-port 10/100 4-port 10/100 4-port 10/100 4-port 10/100
Connections Ethernet switch Ethernet switch Ethernet switch Ethernet switch Ethernet switch Ethernet switch
Fixed WAN Port 1-port 10/100 1-port ADSL, ADSL 1-port 10/100 1-port 1-port ADSL over 1-port G.SHDSL
Connections Ethernet 2/2+ Ethernet ADSL-over-ISDN, POTS (ADSL, ADSL
1-port ISDN S/T 2/2+)
(ADSL, ADSL 2/2+)
Wireless LAN IEEE 802.11 b/g IEEE 802.11 b/g IEEE 802.11 b/g IEEE 802.11 b/g IEEE 802.11 b/g IEEE 802.11 b/g
(“W” model) (“W” model) (“W” model) (“W” model) (“W” model) (“W” model)
Wireless Antenna Single fixed Single fixed Dual removable Dual removable Dual removable Dual removable
antenna antenna antennas antennas antennas antennas
Maximum VPN 5 5 10 10 10 10
Tunnels
NAC No No Yes Yes Yes Yes
URL Filtering No No Yes Yes Yes Yes
Stateful Firewall Yes Yes Yes Yes Yes Yes
Inline IPS No No Yes Yes Yes Yes
Key Features
• Available with IEEE 802.11 a/b/g wireless access point (Cisco 1801-1812 “W” models,
1841 HWIC-AP part number)
• Modular Cisco 1841 provides flexibility with internal AIM slot designated for higher
speed VPNs and future applications; Provides several slot types to add future connectivity
and services on an “integrate-as-you-grow” basis
• Integrated 8-port 10/100 Ethernet switch with PoE on fixed configuration Cisco
1801-1812. Optional 4-port switch HWIC on Cisco 1841
• Supports the latest Cisco IOS Software-based QoS bandwidth management features
• Advanced device management—using Cisco Router and SDM
• High-performance processor—Supports concurrent deployment of high-performance,
secure data services with headroom for future applications
• Integrated hardware-based encryption acceleration—Offers cryptography accelerator as
standard integrated hardware that can be enabled with an optional Cisco IOS Software for
3DES and AES encryption support
• Security performance enhanced feature set; Offers intrusion prevention system (IPS),
Network Admission Control (NAC), and firewall functions
• Allows LAN segmentation using Virtual LANs (VLANS)
• Integrated standard power supply—Easier router platform installation and management
Specifications
Cisco 1800 Series
Feature Cisco 1841 Series Fixed-Configuration Routers
Form factor Desktop, 1-rack-unit (1-RU) height (4.75 cm high with rubber Desktop, 1-rack-unit (1-RU) high (4.75-cm high
feet) with rubber feet)
Target Applications Secure data with frame relay or leased line access (T1/E1) Secure data with broadband access and backup
WAN
Chassis Metal Metal
Wall-mountable Yes Yes
Rack-mountable Yes (optional 19-in rackmount kit is required) Yes (optional 19-in. rack-mount kit required)
Dimensions (W x D) 13.5 x 10.8 in. (34.3 x 27.4 cm); Height without rubber feet: 1.73 12.74 x 9.7 in. (32.36 x 24.64 cm); Height without
in. (4.39 cm); Height with rubber feet: 1.87 in. (4.75 cm) rubber feet: 1.75 in. (4.45 cm); Height with rubber
feet: 1.89 in. (4.80 cm)
Weight Maximum: 6.2 lb. (2.8 kg); with interface cards and modules; Maximum: 6.1 lb. (2.8 kg)
Minimum: 6.0 lb. (2.7 kg) (no interface cards and modules)
DRAM Synchronous dual in-line memory module (DIMM) DRAM Synchronous dual in-line memory module
(DIMM) SDRAM (1 DIMM slot)
DRAM capacity Default: 128 MB; Maximum: 384 MB Default: 128 MB; Maximum: 384 MB
Flash memory External removable compact Flash External removable Compact Flash
Flash memory capacity Default: 32 MB; Maximum: 128 MB Default: 32 MB; Maximum: 128 MB
Modular slots - total Two None
Modular slots (WAN) Two None
Modular slots (HWICs) Two None
Modular slots (voice) None: The Cisco 1841 does not support voice None: The Cisco 1800 Series does not support
voice
Key Features
• Modular architecture—A wide variety of LAN and WAN options are available. Network
interfaces can be upgraded in the field to accommodate future technologies; Several types
of slots are available to add connectivity and services in the future on an
“integrate-as-you-grow” basis
• Embedded security hardware acceleration—embedded hardware cryptography
accelerators, which when combined with an optional Cisco IOS Software upgrade help
enable WAN link security and VPN services
• Integrated dual Fast Ethernet or Gigabit Ethernet ports—Provides two 10/100 Ethernet
ports on the Cisco 2801 and Cisco 2811 and two 10/100/1000 Ethernet ports on the Cisco
2821 and Cisco 2851
• HWIC slots with enhanced functions including wireless LAN access points; Dual AIM
slots; Packet voice DSP module (PVDM) slots on motherboard
• IP Telephony solutions enable an all-in-one VoIP solution with Cisco Call Manager
Express, telephony interfaces, and Cisco Unity Express for voice mail and auto-attendant
functions
• On board hardware-based encryption for DES, 3DES, AES, and onboard slots for
PVDMs, and they all include high-speed Ethernet interfaces
• Support for an optional dedicated security AIM
• EzVPN eases administration and management of point-to-point VPNs by pushing new
security policies from a single headend to remote sites
• DSP modules deliver support for analog and digital voice, conferencing, transcoding, and
secure Real-Time Transport Protocol (RTP) applications
• Network Admission Control (NAC)—A Cisco Self-Defending Network initiative seeks to
dramatically improve the ability of networks to identify, prevent, and adapt to threats by
allowing network access only to compliant and trusted endpoint devices
• Optional integrated power supply for distribution of PoE
• Real-time clock support
Specifications
Feature Cisco 2801 Cisco 2811 Cisco 2821 Cisco 2851
Fixed USB 1.1 ports 1 2 Same As Cisco 2811 Same As Cisco 2811
Onboard LAN ports 2 - 10/100 Same As Cisco 2801 2 - 10/100/1000 Same As Cisco 2821
Onboard AIM (internal) 2 Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
slot
Interface card slots 4 slots; 2 slots support HWIC, 4 slots, each slot can support HWIC, WIC, VIC, or VWIC type modules
WIC, VIC, or VWIC type
modules
1 slot supports WIC, VIC, or
VWIC type modules
1 slot supports VIC or VWIC
type modules
Network-module slot No 1 slot, supports NM and NME 1 slot, supports NM, NME 1 slot, supports NM, NME,
type modules and NME-X type modules NME-X, and NME-XD type
modules
Extension Voice 0 Same As Cisco 2801 1 Same As Cisco 2821
Module Slot
PVDM (DSP) slots on 2 Same As Cisco 2801 3 Same As Cisco 2821
motherboard
Integrated Yes Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
hardware-based
encryption
Optional PoE Yes, requires AC-IP system Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
power supply
Console port 1 Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
(up to 115.2 kbps)
Auxiliary port 1 Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
(up to 115.2 kbps)
Minimum Cisco IOS 12.3(8)T4 Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
Software release
Rack mounting Yes, 19-inch Yes, 19- and 23-in. options Same As Cisco 2811 Same As Cisco 2811
Wall mounting No Yes Same As Cisco 2801 Same As Cisco 2801
AC input voltage 100 to 240 VAC Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
AC input frequency 47-63 Hz Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
AC input current 2A (110V); 1A (230V) Same As Cisco 2801 3A (110V); 2A (230V) Same As Cisco 2821
AC input surge current 50A maximum, one cycle Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
(-48V power included)
AC-IP max in-line 120W 160W 240W 360W
power distribution
AC-IP input current 4A (110V); 2A (230V) Same As Cisco 2801 8A (110V); 4A (230V) Same As Cisco 2821
AC-IP input surge 50A maximum, one cycle Same As Cisco 2801 Same As Cisco 2801 Same As Cisco 2801
current (–48V power included)
DC input voltage No DC Power Option 24 to 60 VDC, autorunning Same As Cisco 2811 Same As Cisco 2811
available positive or negative
DC input current No DC Power Option 8A (24V) 12A (24V) Same As Cisco 2821
available 3A (60V) 5A (60V)
Startup current 5A<10 ms Startup current 50A<10 ms
Power dissipation— AC 150W (511 BTU/hr.) 170W (580 BTU/hr.) 280W (955 BTU/hr.) Same As Cisco 2821
without PoE support
Power dissipation— AC 180W (612 BTU/hr.) 160W (546 BTU/hr.) 240W (819 BTU/hr.) Same As Cisco 2821
with PoE-IP phones
Power dissipation— DC Not applicable 180W (614 BTU/hr.) 300W (1024 BTU/hr.) Same As Cisco 2821
Redundant Power No External only, connector for Same As Cisco 2811 Same As Cisco 2811
Support (RPS) RPS provided by default
Recommended RPS unit No RPS option Cisco RPS-675 Redundant Same As Cisco 2811 Same As Cisco 2811
Power System
Key Features
• Cisco IOS Software Firewall—Stateful, application-based filtering (context-based access
control); Per-user authentication and authorization; Real-time alerts; Transparent
firewall; IPv6 firewall
• VPN—Data Encryption Standard (DES), Triple DES (3DES), and Advanced Encryption
Standard (AES) 128, 192, and 256 cryptology support; Embedded hardware-based VPN
acceleration on the motherboard; Support for optional higher-performance AIM-based
security acceleration with Layer 3 compression; Support for up to 1800 tunnels with VPN
Module; Cisco Easy VPN remote and server support; DMVPN
• Multiprotocol Label Switching (MPLS) VPN support—Specific provider edge
capabilities; Virtual routing and forwarding (VRF) firewall and VRF IPSec
• Onboard USB 1.1 port(s)—Future support for secure token and Flash memory
1
Selected Part Numbers and Ordering Information
Cisco 3800 Series Integrated Services Routers1
CISCO3825 Cisco 3825 Integrated Services Router with 2 Gigabit Ethernet, 1 SFP, 2 NME, 4 HWIC, 2 AIM, Cisco IOS IP Base
software, and AC power
CISCO3825-AC-IP Cisco 3825 Integrated Services Router with 2 Gigabit Ethernet, 1 SFP, 2 NME, 4 HWIC, 2 AIM, Cisco IOS IP Base
software, AC Power, and PoE
CISCO3825-DC Cisco 3825 Integrated Services Router with 2 Gigabit Ethernet, 1 SFP, 2 NME, 4 HWIC, 2 AIM, Cisco IOS IP Base
software, and DC power
CISCO3845 Cisco 3845 Integrated Services Router with 2 Gigabit Ethernet, 1 SFP, 4 NME, 4 HWIC, 2 AIM, Cisco IOS IP Base
software, and AC power
CISCO3845-AC-IP Cisco 3845 Integrated Services Router with 2 Gigabit Ethernet, 1 SFP, 4 NME, 4 HWIC, 2 AIM, Cisco IOS IP Base
software, AC Power, and PoE
CISCO3845-DC Cisco 3845 Integrated Services Router with 2 Gigabit Ethernet, 1 SFP, 2 NME, 4 HWIC, 2 AIM, Cisco IOS IP Base
software, and DC power
PA-A3-8T1IMA • • • • • •
8-port ATM inverse Mux T1 port adapter
PA-A3-8E1IMA: 8-port ATM inverse Mux E1 (120 • • • • • •
ohm) port adapter
PA-A3-OC3-MM/SMI/SML: 1-port ATM-enhanced • • • • • • (Native)
OC-3c/STM1 multimode intermediate and long range
port adapter
PA-A3-T3/E3: 1-port ATM-enhanced DS3 port • • • • • • (Native)
adapter
PA-A6-OC3MM/SMI/SML: 1-port ATM OC-3 • • • • • Support in •
multimode, intermediate and long range port adapter 12.2(31)SB
PA-A6-T3 or E3: 1-port ATM DS3 (E3) port adapter • • • • • Support in •
12.2(31)SB
Ethernet Port Adapters
PA-4B-U – • • • – –
7304
Carrier
Port Adapter 7201 7204VXR 7206VXR 7301 Card 7600
PA-MC-T3: 1-port multichannel T3 port adapter • • • • • •
Key Features
• Compact Form Factor—Up to six port adapters in a fully modular 3-RU form factor;
seven port adapters with a port adapter jacket card; choice of a 1-slot, 1-RU chassis with
2 Mpps of power built in
• Modularity—A choice of 1-, 4-, and 6-slot chassis, a selection of processors providing up
to 2 Mpps, an extensive range of LAN and WAN interfaces with up to 48 ports per chassis,
and single or dual power supplies; Chassis expandable to an additional slot by utilizing
I/O Slot as a port/service adapter slot through the use of the port adapter jacket card
• Exceptional Value—Offers superior price to performance ratio supporting high-speed
media and high-density configurations with up to 2 million packets per second processing
at a competitive price point
• Feature Rich—Full support for Cisco IOS® software and enhancements for
high-performance network services; offers industry-leading network services, including:
MPLS, Route Reflector, broadband aggregation, Intelligent Services Gateway, QoS,
Service Management router, IBM data center, Storage Area Network application, security,
and voice/video/data support, Gatekeeper and IP-to-IP Gateway (Session Border
Controller) support
• Connectivity/Flexibility—Provides high port density and an extensive range of LAN and
WAN media
• Common port adapters—Port adapters are shared with the Cisco 7300 and 7600 series
(with FlexWAN Module), which simplifies sparing and protects customer investment in
interfaces
Competitive Products
• Juniper: M7i, M10i • Redback: SMS-1800, SmartEdge 100
Specifications
Feature Cisco 7201 Cisco 7204VXR Cisco 7206VXR
Fixed Ports 4 GEs 0 0
Expansion Slots 1 4 (5 with port adapter jacket 6 (7 with port adapter jacket
card1 utilizing the I/O slot) card1 utilizing the I/O slot)
WAN Port Adapters DS0 to OC-3 DS0 to OC-3 Same as 7204VXR
Key Features
• Cisco 7301—Offers up to 1 Mpps processing performance
– Pluggable Gigabit Ethernet optics (SFPs); 3 fixed 10/100/1000-Mbps ports (RJ-45 or
SFP optics) directly on the processor
– Full Cisco IOS feature support
– Up to 1GB of available DRAM; Up to 256MB of removable compact flash memory
– Front-back airflow and single sided management
• Cisco 7304—Compact modular form factor with 4-RU with four port adapter slots per
chassis
– Targeted toward Broadband aggregation, IPv6 gateway, Managed services,
Switching-customer edge (MPLS-CE), Cost-effective route reflector, Enterprise
network, Secure Internet gateway, Large-branch-office router, and
Network-appliance router principal application areas within a Service provider
networks
– Comes with a choice of 3 route processors: NSE-100, NSE-150 and NPE-G100;
NSE-100 and NSE-150 offer PXF-based performance
– Hardware-accelerated services such as Cisco Express Forwarding (CEF), NetFlow v8,
and Turbo ACL
– Offers up to 3.5 Mpps performance for PXF-accelerated services with the NSE-100,
NSE-150 Network Services Forwarding Engine
– Two Gigabit Ethernet ports per NSE-100; Four On-board Gigabit Ethernet Interfaces per
NSE-150; Three Gigabit Ethernet Interfaces per NPE-G100 and offers up to 1Mpps
performance
– System redundancy—optional dual processors and dual AC or DC power supplies
increases network availability
– NSE-150 engine offers unmatched price/performance: Parallel Express Forwarding
(PXF) technology delivers hardware-accelerated network services with up to 3.5-Mpps
forwarding rate; Improved performance and scalability with 800-MHz microprocessor
and 2Gb main memory; High platform port density with up to 4 onboard Gigabit Ethernet
ports
Competitive Products
• Cisco 7301—Juniper: ERX310, ERX700; Redback: SE100Cisco • Cisco 7304—Juniper: M7i, M10i, ERX1400; Huawei: N20-2/4/8;
Redback: SE400
Specifications
Cisco 7606 Cisco 7609
Feature Cisco 7603-S Cisco 7604 Cisco 7606-S Cisco 7609-S Cisco 7613
Fixed Ports SFP & 10/100/1000 SFP & 10/100/1000 Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S
(Sup720) (Sup720)
Expansion Slots 3 (horizontal) 4 (horizontal) 6 (horizontal) 9 (vertical) 13 (horizontal)
WAN Interface DS0 to OC-192 DS0 to OC-192 Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S
Range
Processor Supervisor720-3B, Supervisor720-3B Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S
Supervisor720-3BXL, Supervisor720-3BXL
Supervisor 32,
RSP720-3C-GE, Supervisor 32
RSP720-3CXL-GE
Forwarding Rate Up to 30 Mpps Up to 30 Mpps Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S
Backplane Capacity 240 Gbps 320 Gbps 480 Gbps 720 Gbps 720 Gbps
Flash PCMCIA up to 512MB Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S
Memory
System DRAM 512MB on Sup720-3B, Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S
Memory 1G on Sup720-3BXL, 2G
on RSP720-3CXL
Internal Power DC AC or DC Same as Cisco 7604 Same as Cisco 7604 Same as Cisco 7604
Supply
RPS Support Yes Yes Same as Cisco 7603-S Same as Cisco 7603-S Same as Cisco 7603-S
Chassis Height 4-RU 5-RU 7-RU 20-RU 18-RU
Rack Mountable Yes, up to 11 per rack Yes, up to 9 per rack Yes, up to 6 per rack Yes, up to 2 per rack Yes, up to 2 per rack
Dimensions 7 x 17.37 x 20.3 in. 8.75 x 17.5 x 21.75 in. 12.25 x 17.37 x 21.75 in. 36.75 x 17.2 x 20.7 in. 33.3 x 17.2 x 18.1 in.
(H x W x D)
Key Features
• Support for IP, MPLS and L2TPv3 features at 2MPPS; L2 VPN—L2TPv3 and EoMPLS;
L3 VPN MPLS VPN and MPLS VPN over IP
• Security—ACLs, uRPF, Control Plane Policing and BFD
• SRP or 802.17 RPR with <50 ms restoration time
• Multicast support including PIM SM, PIM DM, MBGP; QoS—Modular QoS CLI, 8
queues per port
• Ethernet—MDI-MDI-X support, 10/100 speed auto-negotiation, HDX-FDX negotiation
and time delay reflectometry (TDR) for 10/100BaseTX
• Hot Standby Routing Protocol (HSRP)/Multiple Hot Standby Routing Protocol (MHSRP)
• Optical receive power monitoring support on OC-48/STM-16 Interface and GE
• Management information bases (MIBs)—SNMP, SRP, SONET, Etherlike, OSPF
Specifications
Cisco XR 12000/ Cisco XR 12000/ Cisco XR 12000/
Cisco XR 12000/ 12000 Series 10-Slot 12000 Series 6-Slot 12000 Series 4-Slot
Feature 12000 Chassis Chassis Chassis
Slot Capacity 16 slots 10 slots 6 slots 4 slots
Aggregate Switching 12016: 80 Gbps; 12416: 320 12010: 50 Gbps; 12410: 200 12006: 30 Gbps; 12406: 120 12404: 80 Gbps
Capacity Gbps; 12816: 1280 Gbps Gbps; 12810: 800 Gbps Gbps
Full-Duplex Throughput 12016: 2.5 Gbps/slot 12010: 2.5 Gbps/slot 12006: 2.5 Gbps/slot 12404: 10 Gbps/slot
Per 12416: 10 Gbps/slot 12410: 10 Gbps/slot 12406: 10 Gbps/slot
12816: 40 Gbps/slot 12810: 40 Gbps/slot
Dimensions (H x W x D) 71.5 x 17.25 x 22.0 in 37.5 x 19 x 22.0 in. 18.5 in. (47.0 cm) 8.75 in. (22.23 cm)
(181.6 x 184.21 x 55.9 cm) (95.25 x 48.26 x 55.9 cm); width: 17.3 in. (43.9 cm) width: 17.38 in. (44.15 cm)
72.5 x 18.75 x 24.0 in. 2 24.0 in. (61.0 cm)3
18.9 in. (48.0 cm)2 18.9 in. (48.01 cm)2
(43.8 x 47.6 x 61.0 cm)3
depth: 28.0 in. (71.1 cm) depth: 27.5 in. (69.85 cm)
Weight 140 lb. (64 kg)4; 390 lb. (177 125 lb. (57 kg)4; 275 lb. (125 140 lb. (64 kg)4; 205 lb. (94 73 lb. (33.18 kg)4; 103 lb.
kg)5 kg)5 kg)5 (46.82 kg)5
Chassis Per Rack 1 2 4 8
Software Components (Per Cisco IOS XR or Cisco IOS Software Operating System; Cisco Express Forwarding for distributed packet
Base System) forwarding
Compatibility 12800: Line cards that support 2.5-, 10-, or 20-Gbps capability; 12400: Line cards that support 2.5- or 10-Gbps
capability; 12000: Line cards that support 2.5-Gbps capability
Protocols IPv4, MPLS, BGPv4, IS-IS, OSPFv2.0, RIPv2, IGMP, DVMRP, and PIM DX/SX
Connectivity Packet over SONET/SDH (POS), Ethernet, ATM, copper (DS-3/E3), Channelized (CT3, ChOC-3/CHSTM1,
ChOC-12/CHSTM4, ChOC-48/CHSTM16); see Cisco IOS XR Software release notes for specific connectivity
support on the Cisco XR 12000 Series
1. With AC input power shelf or DC input power shelf, front covers installed
2. Including chassis rack-mount flanges
3. Including cable-management system and front cover
4. Chassis only, including power shelf for 16-slot chassis
5. Chassis fully configured, using all card slots, AC or DC power shelf for 16-slot chassis, and AC or DC input power supplies
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The Cisco Catalyst Express 500 Series switches are custom-built for
growing small- and medium-sized businesses (SMBs), providing an
easy-to-manage, secure network foundation optimized for data,
wireless, and IP Communications for organizations with up to 250 employees.
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√ Power over Ethernet (PoE)—4-port and 24-port PoE configurations provide full 15.4W
simultaneously on all ports and can power connected IP phones, wireless access points,
IP video cameras, and other devices directly over the Ethernet connection, simplifying
deployment and eliminating the need and cost of installing separate power supplies for
connected end points.
√ Robust Network Security—provide security at the device level with Secure Socket
Layer (SSL) and Simple Network Management Protocol (SNMP) encryption, and at the
network level with the Cisco Network Assistant security slider, which offers three
pre-configured security levels.
√ Optimized QoS with Cisco Smartports—Cisco Smartports technology match the
appropriate class-of-service (CoS) and differentiated services code point (DSCP)
values to the specific Cisco device connected to the Cisco Catalyst Express switch.
This simplifies the deployment of IP communications and wireless LAN solutions by
automatically detecting these applications and optimizing network QoS and security
settings to support them.
√ Easy Installation and Configuration—The embedded Device Manager and the freely
downloadable Cisco Network Assistant provide easy-to-use GUIs and Cisco
Smartports technology to eliminate the complexity that typically accompanies
configuration and simplify the management, troubleshooting, and ongoing
optimization of the solutions.
√ Central management of Cisco foundation, IP telephony and WLAN solutions—Allows
centralized management of a SMB network, including Cisco Catalyst switches,
integrated services routers (ISRs) and Cisco Unified IP Phones, using a single IP
address. Management can be done locally or remotely, using a secure SSL connection
√ High Performance—The solutions provide non-blocking, wire-speed switching on all
ports to increase network availability and bandwidth, as well as features to manage port
congestion and preserve performance
√ Limited lifetime hardware warranty
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See the Catalyst Express 500 Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅ~í~äóëíÉñéêÉëëRMM
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The Catalyst 2950 Series with Intelligent Ethernet Switches are
fixed-configuration, standalone and stackable models that provide
wire-speed Fast Ethernet and Gigabit Ethernet connectivity for
small, mid-sized, service provider and industrial networks. When a Catalyst 2950 Switch is
combined with a Catalyst 3550 Series Switch, the solution is capable of enabling IP routing
from the edge to the core of the network. These Intelligent Ethernet Switches come with
Enhanced Image (EI) software configuration only.
In addition to the range of Intelligent Ethernet switches, the Catalyst 2950 Series also
includes switches with Standard Image (SI) software configuration only and are standalone,
fixed-configuration, managed 10/100 switches with Gigabit uplinks (2950SX-48,
2950T-48, and 2950SX-24 only) providing user connectivity for small to mid-sized
networks. These wire-speed desktop switches come with Standard Image (SI) software
features and offer Cisco IOS functionality for basic data, video and voice services at the
edge of the network.
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√ Network Management—CNA offers centralized management and configuration of
Cisco networks to simplify deployment and ongoing maintenance by leveraging Cisco
Smartports technology. CNA is a PC-based network management application
optimized for networks with 20 devices or less.
√ Wire-speed performance in connecting end-stations to the LAN
√ Provides intelligent services such as advanced quality of service, rate-limiting,
security filters, and multicast management, to the network edge-while maintaining the
simplicity of traditional LAN switching
√ Ideal for small- and mid-sized networks
√ Sophisticated Multicast Management via IGMP Snooping
√ Scalability and high availability features
√ Support for Cisco Redundant Power System 675 (RPS 675)
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~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
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See the Catalyst 2950 Series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅ~í~äóëíOVRM
`áëÅç=`~í~äóëí=OVSM=pÉêáÉë
The Cisco Catalyst 2960 Series Switches are
fixed-configuration switches offering Fast Ethernet and Gigabit Ethernet connectivity with
enhanced LAN services for mid-market wiring closet and small branch office networks.
Two compact models offer small footprint and silent operation yet deliver the complete
LAN-based feature set and are ideal for applications outside the wiring closet such as office
workspaces, classrooms, and micro branch offices where space is a premium.
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√ Security—Network security is enabled through a wide range of authentication
methods, data encryption technologies, and NAC based on users, ports, and MAC
addresses
√ Availability—802.1S/W enables standards-based fault tolerance, load balancing, and
rapid recovery; Flexlink provides sub 100msec convergence; Per VLAN Spanning Tree
Plus (PVST+) increases available bandwidth by allowing traffic on redundant links
√ QoS—Network control and bandwidth optimization through advanced QoS, granular
rate limiting, access control lists (ACLs), and multicast services
√ Management—Cisco Network Assistant is a GUI-based management tool for
configuration management, and troubleshooting; Smartports automatically detects
connected Cisco devices and recommends preset configurations for the switch port
connected to the device
√ Limited Lifetime Hardware Warranty
√ Software updates at no additional charge
√ Supports enhanced L2+ security
√ Simplify migration from non-intelligent hubs and unmanaged switches to a fully
scalable managed network with the LAN Lite software image,
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See the Catalyst 2960 Series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅ~í~äóëíOVSM
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The Cisco Catalyst 3560 Series switches are fixed-configuration switches combining
Gigabit Ethernet connectivity and PoE for small enterprise LAN access and branch office
deployments.
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√ Availability—Fault tolerance, load balancing, and rapid recovery; Increased available
bandwidth with PVST+ by allowing traffic on redundant link; Sub-100-millisecond
convergence with Flexlink
√ PoE—370W PoE simplifies IP telephony, wireless, and video surveillance
deployments; intelligent power management features; PoE combined with Fast
Ethernet or Gigabit Ethernet
√ Layer 3—Advanced routing protocols such as Open Shortest Path First (OPSF),
Enhanced Interior Gateway Routing Protocol (EIGRP), and Policy Based Routing
(PBR) increase network scale; equal cost routing as well as multicast routing such as
Protocol Independent Multicast (PIM); Virtual Route Forwarding Lite (VRFLite)
secures traffic; IPv6
√ QoS—Traffic Shaping smooths a sudden traffic flow outburst without dropping
packets; shaped Round Robin guarantees bandwidth to mission critical applications;
Scavenger Queueing protects against worms overloading resources
√ Management—Cisco Smartports quicken and simplify configuration of advanced
Cisco Catalyst intelligent capabilities; express setup enables quick and easy setup
through a Web interface; resource templates help tailor switch resources for the
application
√ Security—Dynamic Host Configuration Protocol (DHCP) snooping allows only
trusted ports to relay DHCP messages, eliminating rogue DHCP servers; Network
Access Control (NAC) prevents the propagation of costly worms and viruses; Dynamic
ARP inspection and IP Source Guard prevent against man-in-the-middle attacks;
802.1x and Identity-based Network Services allow only authorized persons on the
network; port security prevents MAC address flooding attacks
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See the Catalyst 3560 Series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅ~í~äóëíPRSM
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The Cisco Catalyst 3560-E Series is an enterprise-class line of
standalone wiring closet switches that ease the deployment of secure converged
applications. Combining 10/100/1000 and Power over Ethernet (PoE) configurations with
uplinks that easily upgrade from 1 Gigabit Ethernet to 10 Gigabit Ethernet, these switches
enhance worker productivity by enabling applications such as IP telephony, wireless, and
video.
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√ Availability—Fault tolerance, load balancing, and rapid recovery; Increased available
bandwidth with PVST+ by allowing traffic on redundant link; Sub-100-millisecond
convergence with Flexlink
√ PoE—1150W PoE simplifies IP telephony, wireless, and video surveillance deployments;
intelligent power management features; PoE combined with Fast Ethernet or Gigabit
Ethernet
√ Layer 3—Advanced routing protocols such as Open Shortest Path First (OPSF),
Enhanced Interior Gateway Routing Protocol (EIGRP), and Policy Based Routing
(PBR) increase network scale; equal cost routing as well as multicast routing such as
Protocol Independent Multicast (PIM); Virtual Route Forwarding Lite (VRFLite)
secures traffic; IPv6
√ QoS—Traffic Shaping smooths a sudden traffic flow outburst without dropping
packets; shaped Round Robin guarantees bandwidth to mission critical applications;
Scavenger Queueing protects against worms overloading resources
√ Management—Cisco Smartports quicken and simplify configuration of advanced
Cisco Catalyst intelligent capabilities; express setup enables quick and easy setup
through a Web interface; resource templates help tailor switch resources for the
application
√ Security—Dynamic Host Configuration Protocol (DHCP) snooping allows only
trusted ports to relay DHCP messages, eliminating rogue DHCP servers; Network
Access Control (NAC) prevents the propagation of costly worms and viruses; Dynamic
ARP inspection and IP Source Guard prevent against man-in-the-middle attacks;
802.1x and Identity-based Network Services allow only authorized persons on the
network; port security prevents MAC address flooding attacks
√ Field replaceable and upgradable power supplies and fan
√ TwinGig converter module for migrating uplinks from 1 Gigabit Ethernet (SFP) to 10
Gigabit Ethernet (X2)
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The Cisco Catalyst 3750 Series Switch is an innovative product for
midsize organizations and enterprise branch offices. Featuring Cisco
StackWise technology, the switch improves LAN operating
efficiency by combining ease of use and the highest resiliency available for stackable
switches.
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The same features as the Cisco Catalyst 3560 plus,
√ Cisco StackWise™ Technology—One IP address and one command-line interface
(CLI) simplify management; a 32-Gbps resilient architecture speeds convergence; 1:N
stack master redundancy and Layer 3 uplink resilience as well as cross-stack Cisco
EtherChannel® technology and QoS increase availability; auto configuration and
Cisco IOS® Software version check and update accelerate deployment; hot add and
delete of switches keep the stack running
√ Wireless—Integrated wireless LAN controller delivers centralized security policies,
intrusion protection, RF management, QoS and Layer 3 fast secure roaming for
Wireless LANs (WLANs) and is part of the Cisco Unified Wireless Network
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NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
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See the Catalyst 3750 Series Web site: ïïïKÅáëÅçKÅçãLÖçLÅ~í~äóëíPTRM
`áëÅç=`~í~äóëí=PTRMJb=pÉêáÉë
The Cisco Catalyst 3750-E Series with StackWise Plus is an
enterprise-class line of stackable wiring closet switches. Combining
10/100/1000 and PoE configurations with upgradeable 1 Gigabit
Ethernet to 10 Gigabit Ethernet uplinks, Catalyst 3750-E switches help enhance worker
productivity by enabling applications such as IP telephony, wireless, and video.
`áëÅç=`~í~äóëí=PTRMJb=pÉêáÉë OJNV
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`~í~äóëí=PTRMJQUma jÉÇáìãJÇÉåëáíó=~ÅÅÉëë=ïáíÜ=ëïáíÅÜ=ëí~ÅâáåÖ=Å~é~ÄáäáíóI=i~óÉê=OH=çê=iP=ÑÉ~íìêÉëI=mçbI=~åÇ=N=çê=ãçêÉ=NM=dÄb=ÑáÄÉê=
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`~í~äóëí=PTRMdJQUma=cìää= jÉÇáìãJÇÉåëáíó=~ÅÅÉëë=ïáíÜ=ëïáíÅÜ=ëí~ÅâáåÖ=Å~é~ÄáäáíóI=cìää=NRKQt=çÑ=mçb=çå=ÉîÉêó=éçêíI=i~óÉê=OH=çê=iP=ÑÉ~íìêÉëI=
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hÉó=cÉ~íìêÉë
The same features as the Cisco Catalyst 3560 plus,
√ Cisco StackWise™ Plus Technology—One IP address and one command-line interface
(CLI) simplify management; a 64-Gbps resilient architecture speeds convergence; 1:N
stack master redundancy and Layer 3 uplink resilience as well as cross-stack Cisco
EtherChannel® technology and QoS increase availability; auto configuration and
Cisco IOS® Software version check and update accelerate deployment; hot add and
delete of switches keep the stack running
√ TwinGig converter module for migrating uplinks from 1 Gigabit Ethernet (SFP) to 10
Gigabit Ethernet (X2)Field replaceable and upgradable power supplies and fan tray
√ Full backward compatibility with the Catalyst 3750 Series
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NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
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See the Catalyst 3750-E Series Web site: ïïïKÅáëÅçKÅçãLÖçLÅ~í~äóëíPTRMb
`áëÅç=`~í~äóëí=PTRMJb=pÉêáÉë OJON
`Ü~éíÉê ==O
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The Cisco Catalyst 4900 Series are Layer 2-4
fixed-configuration switches offering high-performance, rack-optimized server switching
for data centers of all sizes. The Cisco Catalyst 4900 Series is based on the proven hardware
and software architecture of Cisco's Catalyst 4500 Series modular switches, but are
distinguished by a 1-RU design that is ideal for top-of-rack server aggregation.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
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√ kçåJÄäçÅâáåÖ=i~óÉê=OLPLQ=NMLNMMLNMMM=dáÖ~Äáí=bíÜÉêåÉí=éÉêÑçêã~åÅÉ
`~í~äóëí=QVQUJNMdb √ QUJmçêíë=çÑ=dáÖ~Äáí=bíÜÉêåÉí=ëïáíÅÜáåÖ=áå=Nor=ïáíÜ=Çì~ä=éçïÉê=ëìééäáÉë=
√ kçåJÄäçÅâáåÖ=i~óÉê=OLPLQ=NMLNMMLNMMM=dáÖ~Äáí=bíÜÉêåÉí=éÉêÑçêã~åÅÉ=ïáíÜ=NM=dáÖ~Äáí=bíÜÉêåÉí=ìéäáåâë
hÉó=cÉ~íìêÉë
√ Low-latency and wire-speed switching
√ Up to 48 10/100/1000 ports with 4 Small Form-Factor Pluggable (SFP) ports or 48
10/100/1000 ports with two 10 Gigabit Ethernet ports
√ Redundant internal AC or DC power supplies with hot swappable fan tray
√ SFP or X2 flexibility on fiber port interfaces covering a wide range of cabling distances
`çãéÉíáíáîÉ=mêçÇìÅíë
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NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
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See the Catalyst 4900 series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅ~í~äóëíQVMM
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The Catalyst 4500 Series switches are mid-range,
medium-density modular chassis delivering robust Layer
2-4 intelligent services. The modular centralized
architecture, media flexibility, and expandability of the Cisco Catalyst 4500 Series extends
deployment life, while reducing the cost of ownership by minimizing recurring operational
expenses and improving return on investment.
The Supervisor Engine V-10GE delivers nonblocking, robust Layer 2-4 switching with the
addition of wire-speed 10-Gigabit Ethernet uplinks and 4 1-GE ports on the supervisor. This
supervisor offers 136-Gbps capacity and 102-mpps throughput with additional features to
further enhance resilient control of converged data, voice, and video networks with high
availability. The Supervisor Engine IV integrates non-blocking Layers 2-4 switching with
integrated resiliency, further enhancing control of converged networks. The Supervisor
Engine II-Plus-10GE, a layer 2 and basic L3 supervisor, is equipped with both Gigabit (SFP)
and line rate 10-Gigabit (X2) ports on the supervisor, allowing for 10-Gigabit future
proofing and an easy and cost-efficient migration to 10 Gigabit.
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√ Investment Protection—Evolutionary centralized modular architecture with
functionally transparent line cards allow for easy upgrade of all system ports to higher
level functions with a Supervisor upgrade
√ Flexible Options—Modular 3- and 6-slot single supervisor chassis and 7- and 10-slot
redundant supervisor chassis supporting numerous connectivity and service
configurations
√ Highest Availability—Redundant supervisor engines with In Service Software
Upgrade (ISSU), Non-stop Forwarding/Stateful Switchover (NSF/SSO) offering 50ms
failover; redundant power supplies with power circuit redundancy; hot-swappable fan
trays with redundant fans
√ Comprehensive Security—Integrated Network Admission Control (NAC) and 802.1x,
H/W-based Control Plane Policing (CoPP); integrated man-in-the-middle and DoS
attack mitigation; NetFlow; access control lists and SSH
√ Comprehensive Management—CiscoWorks; CNA; RSPAN; TDR and NetFlow
√ High Port Density—Up to 384 Fast Ethernet or Gigabit Ethernet ports available in
copper or fiber with 10 Gigabit uplinks; PoE (Cisco pre-standard and IEEE 802.3af
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~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
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See the Catalyst 4500 series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅ~í~äóëíQRMM
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The Cisco Catalyst 6500 Series continues to be the industry’s most
innovative switching platform, delivering the highest levels of
application intelligence, unified network services, and integrated
security. The feature-richness, flexibility, density, and scalability of this product line sets the
standard for converged data, voice, and video networks, and enables maximum operational
efficiency and investment protection.
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√ `çãé~íáÄäÉ=ïáíÜ=~ää=ÅÜ~ëëáë
pìéÉêîáëçê=båÖáåÉ=POJmfp^ √ mêçÖê~ãã~ÄäÉ=fåíÉääáÖÉåí=pÉêîáÅÉë=^ÅÅÉäÉê~íçê=Emfp^F
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√ `çãé~íáÄäÉ=ïáíÜ=~ää=ÅÜ~ëëáë
pìéÉêîáëçê=båÖáåÉ=PO √ PO=dÄéë=ëÜ~êÉÇ=Äìë=ëïáíÅÜáåÖ=~êÅÜáíÉÅíìêÉ
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√ `çãé~íáÄäÉ=ïáíÜ=~ää=ÅÜ~ëëáë
hÉó=cÉ~íìêÉë
√ Programmable Intelligent Services Accelerator (PISA)—Delivers multi-gigabit
application intelligence and integrated security services for Wiring Closets and
Enterprise WAN routing. With this innovation, customers can now control recreational
applications and provide protection against notable worms/viruses and Day Zero
attacks at the network edge. PISA is available as additional Supervisor Engine 32
SKUs.
√ Cisco IOS Software Modularity—reduces planned and unplanned downtime while
boosting operational efficiency; modular subsystems run as independent processes
enabling In-Service Software Upgrades (ISSU); faults within modular subsystems are
isolated from all other processes and be restarted without losing state (stateful process
restarts)
√ Embedded Event Manager (EEM)—Automates proactive administrative tasks and
network reactions to unexpected events to further drive operational efficiency.
√ Maximum PoE Scalability—supports up to 288 Class 3 devices; leads the industry in
PoE port density, accelerates deployment of PoE- enabled devices such as IP
telephones and wireless access points; Cisco Intelligent Power Management allocates
the optimal amount of power per device.
√ Supervisor Engine 720—Optimized for high bandwidth needs of enterprise core,
distribution, and data centers; delivers up to 720 Gbps Switch Fabric Connection and
up to 400 Mpps of switching performance; throughput is increased with support for line
`áëÅç=`~í~äóëí=SRMM=pÉêáÉë OJOV
`Ü~éíÉê ==O
cards with Cisco Express Forwarding (CEF720) and distributed Cisco Express
Forwarding (dCEF720); IPv6 and MPLS supported in hardware; supports Layer 3
routing protocols
√ Supervisor Engine 32—Optimized for oversubscribed wiring closet deployments;
incorporates a 32-Gbps shared bus architecture with support for up to 15 Mpps of
switching performance; centralizes Layer 2 and Layer 3 forwarding; available in four
models: with and without PISA technology, with 8 gigabit Ethernet uplinks , with two
10 gigabit Ethernet uplinks
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3
Wireless LAN
Wireless LAN at a Glance (IEEE 802.11 a/b/g)
Product Features Page
Cisco Aironet 1130AG • With two high-performance radios with integrated antennas, these access points provide 3-3
Series Access Point simultaneous support for the 802.11a and 802.11g standards, offering 108 Mbps of capacity for
your growing WLAN
• Cost-compelling solution for a high-capacity, high-security, enterprise-class WLAN
• Ideal for easy deployment offices and similar facilities
Cisco Aironet 1240AG • Rugged enterprise-class AP designed for indoor industrial deployments and installations that 3-5
Series Access Point require antenna versatility
• Ideal for factories, warehouses and retailers
WIRELESS LAN
CHAPTER 3
• Broad operating temperature range and UL 2043 certification for plenum rating requirements
set by local fire codes supports installation in environmental air spaces
• Link-roll flexibility allows the AP to perform as a wireless bridge between access points for
backhaul to the network
Cisco Aironet 1300 Series • Configurable for access point, bridge, or workgroup bridge roles 3-7
Outdoor Access • Support for both point-to-point or point-to-multipoint configurations
Point/Bridge • Industry leading range and throughput, supporting data rates up to 54 Mbps
• Ruggedized enclosure optimized for harsh outdoor environments with extended operating
temperature range
• Integrated or optional external antennas for flexibility in deployment
Cisco Aironet 1500 Series • Enable cost-effective, scalable deployment of secure outdoor wireless LANs 3-9
Lightweight Outdoor • Dual-band, simultaneous support for IEEE 802.11a and 802.11b/g standards
Wireless Mesh Access • Employs a patent-pending Adaptive Wireless Path Protocol to form a dynamic wireless mesh
Point network between remote access points
Cisco Aironet 802.11a/b/g • Secure network communications, with the Cisco Wireless Security Suite and support for 3-10
Wireless CardBus and PCI Wi-Fi Protected Access (WPA)
Adapter • Comprehensive utilities for flexible, easy configuration and management
• High- performance 54 Mbps connectivity in the 2.4 and 5 GHz bands
• Superior range and throughput
• World mode for international roaming
Cisco Aironet 1400 Series • Support for both point-to-point or point-to-multipoint configurations 3-12
Wireless Bridge • Range and throughput supporting data rates up to 54 Mbps
• Enhanced security mechanisms based on 802.11 standards
• Ruggedized enclosure optimized for harsh outdoor environments with extended operating
temperature range
Cisco Antennas and • A wide array of options 3-14
Accessories • FCC-approved directional and omni-directional antennas
• Low-loss cable, mounting hardware, and other accessories available
Cisco 2100 Series Wireless • Ideal for enterprise branch wireless LAN deployments that require system-level security, 3-18
LAN Controller scalability, and RF management
• Leverages the LWAPP to centrally control Cisco Aironet Lightweight Access Points for WLAN
performance optimization and automated network resiliency
• Supports up to six lightweight access points making it a cost-effective solution for enterprise
branch offices and small and medium-sized businesses
Cisco 4400 Series Wireless • Ideal for enterprise wireless LAN deployments that require system-level security, scalability, 3-19
LAN Controller and RF management
• Leverages the LWAPP to centrally control Cisco Aironet Lightweight Access Points for WLAN
performance optimization and automated network resiliency
• Available with 2 Gigabit Ethernet ports to support 12, 25, and 50 access points or with 4 Gigabit
Ethernet ports to support 100 access points
Cisco Wireless Location • Advanced and scalable location tracking that simultaneously tracks thousands of wireless 3-23
Appliance users and devices to within a few meters of their physical location indoors and to the closest
access points outdoors
• Integrated location tracking using existing unified wireless infrastructure, minimizing capital
expenditures and helping ensure better WLAN visibility
• Supports integration with a customizable set of location-based applications through tight and
transparent integration with the appliance’s open API
• Part of the Cisco Location Solution that supports chokepoint-based notifications as well as
receipt of telemetry, battery, and emergency group information from Cisco Compatible
Extensions Wi-Fi tags
Cisco 500 Series Wireless • An affordable single-band 802.11g access point with integrated antennas 3-24
Express Access Points • Delivers business class management, security, scalability and mobility services ideal for small
or medium-sized businesses (SMBs)
• Industry leading radio design that mitigates the effects of multi-path signal propagation for
more consistent coverage over long distances
• Supports standalone or controller-based modes to accommodate a diverse range of
deployment and business mobility requirements.
Cisco 500 Series Wireless • A high performance network appliance designed to optimize the wireless networks of small and 3-26
Express Mobility medium-sized businesses (SMBs)
Controller • Cost-effectively supports up to six access points per controller and two controllers per network
• Supports a wide range of industry standard authentication mechanisms to enable scalable
security architectures and minimize security interoperability issues
• Supports advanced mobility services such as secure guest Internet access and optimized voice
over Wi-Fi
Cisco Configuration • A comprehensive configuration tool for the Smart Business Communications System portfolio. 3-28
Assistant • Simplifies the task of configuring, deploying, and administering the Cisco Mobility Express
solution as well as Cisco routing, switching and Unified Communications call-routing and
voicemail systems in a small to medium sized business network
CiscoWorks Wireless LAN • CiscoWorks WLSE is a hardware-based wireless LAN management solution that provides 9-23
Solution Engine and template-based configuration with user-defined groups to effectively manage a large number
of stand-alone access points and wireless bridges
CiscoWorks Wireless
Solution Engine Express • Monitors IEEE 802.1X authentication server availability
• Enhances security management through mis-configuration detection on stand-alone access
points and bridges
Product Ordering To place an order, visit the Cisco Ordering Web site: http://www.cisco.com/en/US/ordering/index.shtml
Web site
Key Features
• IEEE 802.11a and 802.11g radios with simultaneous dual band support provides 108
Mbps capacity. Works with dual band clients to optimize usage of network bandwidth
while providing backwards compatibility with 802.11b clients; Complies with 802.11i
security standards and is WPA2 certified; Incorporates AES encryption in hardware;
• Available in an 802.11g only version for countries that do not allow 5 GHz.
• Provides robust signals to long distances and mitigates the effects of multipath signal
propagation for more consistent coverage
• Orderable supporting either Cisco IOS® Software or the Lightweight Access Point
Protocol (LWAPP); uses radio and network management features for simplified
deployment, along with built-in omnidirectional antennas that provide robust and
predictable WLAN coverage for offices and similar RF environments
• Variable transmit power settings that allows access point coverage to be tuned for
differing requirements
• Integrated 4.5 dBi antennas—Complete system deployable out of the box without
external antennas; specifically designed to provide omnidirectional coverage for
offices and similar radio frequency environments. Low 0.5 mW setting supports closer
spacing of access points in high density deployments
• Wi-Fi Certified
Competitive Products
• 3Com Dual-mode access points • Enterasys Dual-mode access points
• Agere Dual-mode access points • Lucent Dual-mode access points
• Alcatel OmniAccess • Netgear Dual-mode access points
• Aruba Dual-mode access points: 52, 6X • Proxim/ORiNOCO Dual-mode access points
• Avaya Dual-mode access points • Symbol Technologies Dual-mode access points
• Colubris Dual-mode access points • Symbol Technologies Access Points, 100, 200, 300
Specifications
Features Cisco Aironet 1130AG Series Access Point
Data rates supported 802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps; 802.11g: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
Software Cisco IOS Software Release 12.3(8)JA or later (autonomous); Cisco IOS Software Release 12.3(11)JX or later
(Lightweight Mode); Cisco Unified Wireless Network Software Release 4.0 or later
Network standard IEEE 802.11a, 802.11b and 802.11g
Uplink Autosensing 802.3 10/100BaseT Ethernet
Non-overlapping 802.11a—Up to 19; 802.11b/g—3
channels
SNMP compliance MIB I and MIB II
Antennas 2.4 GHz: Gain 3.0 dBi, Horizontal Beamwidth 360°; 5 GHz: Gain 4.5 dBi, Horizontal Beamwidth 360°
Key Features
• Integrated 802.11a/b/g radios
• Available in an 802.11g only version for countries that do not allow 5 GHz.
• Connectors for a variety of both 2.4 and 5GHz antennas
• Orderable as Autonomous or Lightweight
• May be configured to function as an access point or bridge enabling a broad array of
applications
• 4 Power options offering deployment flexibility and cost savings -802.3af, Cisco
legacy PoE, Cisco Power Injector or local power supply
Competitive Products
• 3Com Dual-mode access points • Enterasys Dual-mode access points
• Agere Dual-mode access points • Lucent Dual-mode access points
• Alcatel OmniAccess • Netgear Dual-mode access points
• Aruba Dual-mode access points • Proxim/ORiNOCO Dual-mode access points
• Aruba Dual-mode access points 52, 6X • Symbol Technologies Dual-mode access points
• Avaya Dual-mode access points • Symbol Technologies Access Points, 100, 200, 300
• Colubris Dual-mode access points
1. Ranges and actual throughput vary based upon numerous environmental factors so individual performance may differ
2. The maximum power required at the powered device. If the access point is being used in a PoE configuration, the power
drawn from the power sourcing equipment will be higher by some amount dependent on the length of the interconnecting
cable. This additional power may be as high as 2.45W, bringing the total system power draw (access point + cabling) to
15.4W.
Key Features
• Network connections within a campus area; Outdoor infrastructure for mobile
networks and users; Public access for outdoor areas
• Supports temporary networks for portable or military operations
• Supports the 802.11g standard providing 54-Mbps data rates with secure technology
while maintaining full backward compatibility with legacy 802.11b devices
• Easy maintenance and installation by integrating it with your wired network via SWAN
solution
• Investment protection with future Cisco IOS Software upgrades
• The Cisco Unified Wireless Network simplifies wireless LAN deployment and
management by providing clear visibility and dynamic control of the RF environment
• Operates as a wireless bridge, access point, or a workgroup bridge
• Provides ongoing savings of leased-line expenses, a method to connect networks
despite physical barriers such as lakes or highways, and rapid deployment of network
connections
• Wi-Fi Certified in Access Point mode
Competitive Products
• 3Com wireless outdoor bridges • D-Link bridges
Specifications
Features Cisco Aironet 1300 Series
Compatibility Access Point—Compatible with any Wi-Fi Certified client device for basic capability; Compatible with Cisco
Aironet clients and Cisco Compatible clients for extended capability
Workgroup Bridge—Supports operation with Cisco Aironet access points and Cisco bridges
Air interface standard1 IEEE 802.11b or IEEE 802.11g
1. Bridge mode has enhancements to the standard to allow longer-range bridging communication
2. Maximum power setting will vary according to individual country regulations
3. The distances referenced here are approximations and should be used for estimation purposes only.
Key Features
• Adaptive Wireless Path Protocol
• Integrated dual radio design
• Configurable for access point and bridging
• Support for point-to-point, point-to-multipoint and mesh configurations
• Standards-based LWAPP
Competitive Products
• BelAir 50C, 100C and 200C • Nortel Wireless Mesh Access Point
• Fireside HotPort Mesh Nodes • Strix Systems OWS Mesh Access Point
• Mesh Dynamics Mesh Access Point
Specifications
Features Cisco Aironet 1500 Series
Wireless Standards 802.11a; 802.11b/g
Media Access Protocol Carrier Sense Multiple Access/Collision Avoidance (CSMA/CA)
Date Rates and Modulation 802.11a: 54, 48, 36, 24, 18, 12, 9, 6 Mbps, Orthogonal Frequency Division Multiplexing (OFDM); 802.11b: 11, 5.5, 2, 1
Mbps, Direct Sequence Spread Spectrum (DSSS); 802.11g: 54, 48, 36, 24, 18, 12, 9, 6 Mbps, OFDM
Frequency Band and 802.11a: 5.725–5.850 GHz 5 channels; 5.725–5.850 GHz 5 channels
Operating Channels 802.11b/g: 2.412–2.462 GHz; 11 channels; 2.412–2.462 GHz; 11 channels
Regulatory Version: -A; -N
Transmit Power1 Maximum: 802.11a: 28 dBm; 802.11b: 24 dBm; 802.11g: 24 dBm
Available power settings are at the following percentages of the above maximum transmit power: 100, 50, 25, 12.5,
6.25
Receive Sensitivity 802.11a: 6 Mbps: -87 dBm; 9 Mbps: -87 dBm; 12 Mbps: -86 dBm; 18 Mbps: -84 dBm; 24 Mbps: -80 dBm; 36 Mbps:
-76 dBm; 48 Mbps: -72 dBm; 54 Mbps: -71 dBm;
802.11b: 1 Mbps: -90 dBm; 2 Mbps: -89 dBm; 5.5 Mbps: -87dBm; 11 Mbps: -84 dBm;
802.11g: 6 Mbps: -88 dBm; 9 Mbps: -87 dBm; 12 Mbps: -87 dBm; 18 Mbps: -84 dBm; 24 Mbps: -80 dBm; 36 Mbps:
-78 dBm; 48 Mbps: -72 dBm; 54 Mbps: -71 dBm;
Network Interface 802.3u 10/100 Ethernet, autosensing
Cisco Aironet 1500 Series Lightweight Outdoor Wireless Mesh Access Point 3-9
Chapter 3
Features Cisco Aironet 1500 Series
Networking Features 16 Broadcast SSIDs; HTTP web page re-direct
Management LWAPP-based; Managed by Cisco Wireless LAN Controller
Security Wireless Bridging/Mesh: X.509 digital certificates; MAC address authentication; Hardware-assisted AES
encryption
Wireless Access: 802.11i; 802.1x authentication, including EAP-SIM, EAP-PEAP, EAP-TLS, EAP-TTLS, Cisco LEAP;
Hardware-assisted AES, WPA, Temporal Key Integrity Protocol-Message Identity Check (TKIP-MIC) encryption;
VPN passthrough; IPSec, L2TP; MAC address filtering
Compliance Customers are responsible for verifying approval for use in their country. Please see
http://www.cisco.com/go/aironet/compliance to verify approval and to identify the regulatory domain that
corresponds to a particular country. All regulatory domains may not have been approved. As they are approved,
the part numbers will be available on the Global Price List.
Dimensions 15.0î x 7.3î x 5.7î (25.4 cm x 18.5 cm x 14.5 cm) (including antenna mount)
Weight 10 lbs. (4.55 kg)
Operating Temperature -30 to 55°C (-22 to 131°F)
Storage Temperature -50 to 85°C (-58 to 185°F)
Environmental Ratings IP66; NEMA 4
Immunity <= 5 mJ for 6kV/3kA @ 8/20 ms waveform; ANSI/IEEE C62.41; EN61000-4-5 Level 4 AC Surge Immunity;
EN61000-4-4 Level 4 Electrical Fast Transient Burst Immunity; EN61000-4-3 Level 4 EMC Field Immunity;
EN61000-4-2 Level 4 ESD Immunity; EN60950 Overvoltage Category IV
Power 95-260 VAC, 47-63 Hz; Power over Ethernet: 48 VDC, +/-10 percent
1. Maximum transmit power will vary by channel, data rate, and individual country regulations
Key Features
• Secure network communications using the Cisco Secure Wireless Solution
• Includes the Aironet Desktop Utility (ADU), Aironet System Tray Utility (ASTU), and
Aironet Client Administration Utility (ACAU)
• World mode for international roaming; Superior range and throughput
• Supports single 802.11b coverage, single 802.11g coverage, single 802.11a coverage,
dual-mode 802.11a/g coverage or tri-mode 802.11a/b/g coverage
Key Features
• Support for both point-to-point or point-to-multipoint configurations
• Industry leading range and throughput, supporting data rates up to 54 Mbps
• Enhanced security mechanisms based on 802.11 standards
• Ruggedized enclosure optimized for harsh outdoor environments with extended operating
temperature range
• Integrated or optional external antennas for flexibility in deployment
• Designed specifically for ease-of-installation and operation
Competitive Products
• 3Com wireless outdoor bridges • D-Link bridges
Specifications
Feature AIR-BR1410A-A-K9 AIR-BR1410A-A-K9-N Power Injector LR
Frequency band 5.725 to 5.825 GHz (FCC UNII 3) Same as AIR-BR1410A-A-K9
Wireless modulation Coded Orthogonal Frequency Same as AIR-BR1410A-A-K9
Division Multiplexing (COFDM)
Media access protocol Carrier Sense Multiple Access with Same as AIR-BR1410A-A-K9
Collision Avoidance (CSMA/CA)
Modulation BPSK @ 6 and 9 Mbps, QPSK @ 12 Same as AIR-BR1410A-A-K9
and 18 Mbps, 16-QAM @ 24 and 36
Mbps, 64-QAM @ 48 and 54 Mbps
Non-overlapping channels 4 Same as AIR-BR1410A-A-K9
Receive sensitivity (10% PER 6 Mbps: -83 dBm, 9 Mbps: -83 Same as AIR-BR1410A-A-K9
with 3200byte packets) dBm,12 Mbps: -81 dBm, 18 Mbps: -80
dBm, 24 Mbps: -77 dBm, 36 Mbps:
-74 dBm, 48 Mbps: -70 dBm, 54
Mbps: -68 dBm
Maximum Operational -19 dBm Same as AIR-BR1410A-A-K9
Receive Level
Maximum Survivable Receive 0 dBm Same as AIR-BR1410A-A-K9
Level
Available transmit power 250 mW (24 dBm), 200 mW (23 dBm), Same as AIR-BR1410A-A-K9
settings 155 mW (22 dBm), 125 mW (21 dBm),
60 mW (18 dBm), 30 mW (15 dBm), 15
mW (12 dBm)
Maximum power setting will vary
according to individual country
regulations
Point-to-point range1 7.5 miles (13 km) @ 54 Mbps, 16 miles 12 miles (19 km) @ 54 Mbps, 23 miles
(26 km) @ 9 Mbps (37 km) @ 9 Mbps, (Antennas are 28
dBi dish)
Point-to-multipoint range 2 miles (3 km) @ 54 Mbps, 8 miles (13 4 miles (7 km) @ 54 Mbps, 11 miles
(sector antenna at root)2 km) @ 9 Mbps (18 km) @ 9 Mbps, (Non-root
antenna is 28 dBi dish)
Antenna Captured Linear Polarization; One N-Type connector for
22.5dBi gain: 10 E-plane by 12 professional installations (antennas
H-plane beamwidth sold separately)
Cisco Aironet 2.4 GHz Access Point Antennas with RP-TNC Connectors (con.)
Approximate Indoor 6 Mbps: 403 ft (123 m) 507 ft (155 m) 403 ft (123 m) 418 ft (127 m)
Range1 54 Mbps: 121 ft (37 m) 153 ft (47 m) 121 ft (37 m) 126 ft (38 m)
Cable Length 3 ft. (0.91m) 3 ft (0.91 m) 3 ft (0.91 m) 3 ft (0.91 m)
Dimensions 4 x 5 in. (9.7 x 13 cm.) 5.3 x 5.3 x .90 in. 4.1 x 3.9 x .75 in. 5 x 6.7 x 0.90 in.
(H x W x D) (13.5 x 13.5 x 2.28 cm.) (10.4 x 9.9 x 1.9 cm.) (12.7 x 17 x 2..28 cm.)
Weight 4.9 oz. (139 g.) 8.2 oz. (231.3 g.) 6 oz. (171.5 g.) 11.6 oz. (330.2 g.)
1. All range estimations are based on an integrated client adapter antenna associating with an access point under ideal
indoor conditions. The distances referenced here are approximations and should be used for estimation only.
Cisco Aironet 2.4 GHz and 4.9-5 GHz Access Point and Bridge Antennas with N-Type Connectors
Feature AIR-ANT5175V-N AIR-ANT2455V-N
Description 7.5-dBi omnidirectional 5.5-dBi omnidirectional
Application Outdoor Outdoor, direct mount on unit
Beam Width 16ºV 25 ºV
Cable Length 1 ft (0.30 m) N/A
Dimensions 11.65 in (29.41 cm) x 1 in (2.54 cm) 12.5 in (31.75 cm) x 1 in (2.54 cm)
Weight 6 oz (17 kg) 5 oz (14 kg)
Key Features
• A cost-effective solution for enterprise branch deployments and small and
medium-sized business environments
• Business-class RF security and WLAN security policy monitoring
• Simplified network deployment, operations, and management to help reduce overall
operational expenses
Competitive Products
• Alcatel OmniAccess Switches • Nortel Wireless Switches
• Aruba Mobility Controllers • Trapeze Mobility Exchange WLAN Controllers
Specifications
Features Cisco 2100 Series Wireless LAN Controller
Wireless IEEE 802.11a, 802.11b, 802.11g, 802.11d, 802.11h
Wired/Switching IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, and IEEE 802.1Q VLAN tagging
Data RFCs RFC 768 UDP, RFC 791 IP, RFC 792 ICMP, RFC 793 TCP, RFC 826 ARP, RFC 1122 Requirements for Internet Hosts, RFC
1519 CIDR, RFC 1542 BOOTP, RFC 2131 DHCP
Security Standards Wi-Fi Protected Access (WPA), IEEE 802.11i (WPA2, RSN), RFC 1321 MD5 Message-Digest Algorithm, RFC 2104
HMAC: Keyed Hashing for Message Authentication, RFC 2246 TLS Protocol Version 1.0, RFC 3280 X.509 PKI
Certificate and CRL Profile
Encryption "WEP and TKIP-MIC: RC4 40, 104 and 128 bits (both static and shared keys), Secure Sockets Layer (SSL) and TLS:
RC4 128-bit and RSA 1024- and 2048-bit, AES: CCM, CCMP
AAA IEEE 802.1X, RFC 2548 Microsoft Vendor-Specific RADIUS Attributes, RFC 2716 PPP EAP-TLS, RFC 2865 RADIUS
Authentication, RFC 2866 RADIUS Accounting, RFC 2867 RADIUS Tunnel Accounting, RFC 2869 RADIUS
Extensions, RFC 3576 Dynamic Authorization Extensions to RADIUS, RFC 3579 RADIUS Support for EAP, RFC 3580
IEEE 802.1X RADIUS Guidelines, RFC 3748 Extensible Authentication Protocol, Web-based authentication
Management SNMP v1, v2c, v3, RFC 854 Telnet, RFC 1155 Management Information for TCP/IP-Based Internets, RFC 1156 MIB,
RFC 1157 SNMP, RFC 1213 SNMP MIB II, RFC 1350 TFTP, RFC 1643 Ethernet MIB, RFC 2030 SNTP, RFC 2616 HTTP,
RFC 2665 Ethernet-Like Interface types MIB, RFC 2674 Definitions of Managed Objects for Bridges with Traffic
Classes, Multicast Filtering, and Virtual LAN Extensions, RFC 2819 RMON MIB, RFC 2863 Interfaces Group MIB,
RFC 3164 Syslog, RFC 3414 User-Based Security Model (USM) for SNMPv3, RFC 3418 MIB for SNMP, RFC 3636
Definitions of Managed Objects for IEEE 802.3 MAUs, Cisco private MIBs
Management Interfaces Designed for use with Cisco Wireless Control System, Web-based: HTTP/HTTPS individual device manager,
Command-line interface: Telnet, SSH, serial port
Interfaces and Indicators Console port: RS-232 (DB-9 male/RJ-45 connector included); Network: Eight 10/100 Mbps Ethernet (RJ-45)
including two 802.3af PoE ports rated for use with Cisco Aironet lightweight access points; LED indicators: Link
Activity (each 10/100 port), Power, Status, Alarm, Access Point Joined
Regulatory Compliance CE Mark, Safety: UL 60950-1:2003, EN 60950:2000, EMI and susceptibility (Class B): U.S.: FCC Part 15.107 and
15.109, Canada: ICES-003; Japan: VCCI, Europe: EN 55022, EN 55024
Temperature Temperature: Operating: 32 to 104°F (0 to 40°C), Storage: -13 to 158°F (-25 to 70°C), Humidity: Operating humidity:
10 to 95 percent, noncondensing, Storage humidity: Up to 95 percent, Heat Dissipation: 92 BTU/hour
Dimensions (W x D x H) 1.75 x 7.89 x 6.87 in. (4.45 x 20.04 x 17.45 cm)
Weight 4.0 lb (1.81 kg) with power supply
Power Input power: 100 to 240 VAC; 50/60 Hz
Key Features
• Component of Cisco lightweight access point solution
• Enterprise scalability
• Zero-configuration deployment
• Multi-layered security
• Rogue access point detection, location, and containment
• Mobility management
Competitive Products
• Alcatel OmniAccess Switches • Nortel Wireless Switches
• Aruba Mobility Controllers • Trapeze Mobility Exchange WLAN Controllers
Specifications
Features Cisco 4400 Series Wireless LAN Controller
Wireless IEEE 802.11a, 802.11b, 802.11g, 802.11d, 802.11h
Data RFCs RFC 768 UDP, RFC 791 IP, RFC 792 ICMP,RFC 793 TCP, RFC 826 ARP, RFC 1122 Requirements for Internet Hosts, RFC
1519 CIDR, RFC 1542 BOOTP, RFC 2131 DHCP
Security Standards Wi-Fi Protected Access (WPA); IEEE 802.11i (WPA2, RSN); RFC 1321 MD5 Message-Digest Algorithm; RFC 2104
HMAC: Keyed Hashing for Message Authentication; RFC 2246 TLS Protocol Version 1.0; RFC 3280 X.509 PKI
Certificate and CRL Profile
Encryption WEP and TKIP-MIC: RC4 40, 104 and 128 bits (both static and shared keys); Secure Sockets Layer (SSL) and TLS:
RC4 128-bit and RSA 1024- and 2048-bit; AES: CCM, CCMP
AAA IEEE 802.1X; RFC 2548 Microsoft Vendor-Specific RADIUS Attributes; RFC 2716 PPP EAP-TLS; RFC 2865 RADIUS
Authentication; RFC 2866 RADIUS Accounting; RFC 2867 RADIUS Tunnel Accounting; RFC 2869 RADIUS Extensions;
RFC 3576 Dynamic Authorization Extensions to RADIUS; RFC 3579 RADIUS Support for EAP; RFC 3580 IEEE 802.1X
RADIUS Guidelines; RFC 3748 Extensible Authentication Protocol; Web-based authentication
Key Features
• Intuitive GUI—easily configure, monitor, and troubleshoot wireless networks with
minimal training
• Hierarchical maps—quickly access different geographies, campuses, buildings, floors,
and regions for better visibility and control
• WLAN planning tools for effective and efficient WLAN design and deployment
• Extensive on-demand and automated reports for the entire system, performance, access
points, clients, security, the RF environment and alarms
• Client troubleshooting tool for quick and easy client troubleshooting using simple
step-by-step methods
• Cognio Spectrum Expert integration for investigating non-Wi-Fi interference sources
within the vicinity of the Cisco lightweight access points
• Integrated location tracking for protecting assets and increasing WLAN security
Specifications
Features Cisco Wireless Control System (WCS)
Minimum Server Windows 2003 SP1 or greater, or Redhat Linux AS/ES v4.0; VMware ESX Server 3.0.1 or later. (Minimum hardware
Requirements requirements for a dedicated and guaranteed VMware server: Intel® Xeon Quad CPU; 3.15 GHz, 8 GB RAM, 200
GB HDD); Cisco WCS High-End Server: 3000 lightweight access points, 750 wireless LAN controllers, Intel® Xeon
Quad CPU; 3.15 GHz, 8 GB RAM, 200 GB HDD; Cisco WCS Standard Server: 2000 lightweight access points, 150
wireless LAN controllers, Intel® Dual Core CPU; 3.2 GHz, 4 GB RAM, 80 GB HDD; Cisco WCS Low-End Server: 500
lightweight access points, 50 wireless LAN controllers, Intel® CPU; 3.06 GHz, 960 MB RAM, 30 GB HDD;
CiscoWorks WLSE Models 1130-19 or 1133 running Cisco WCS: 1500 lightweight access points, 100 wireless LAN
controllers, Intel Pentium 4 CPU; 3 GHz, 3 GB RAM, 38 GB HDD
Minimum Client Internet Explorer 6.0/SP1 or later
Requirements
Management SNMP v1, v2c, v3
Managed Devices Cisco 2000, 2100, 4100 and 4400 Series Wireless LAN Controllers; Cisco Catalyst 6500 Series Wireless Services
Module (WiSM), Cisco Catalyst 3750G Integrated Wireless LAN Controller, Cisco Wireless LAN Controller Module
(WLCM and WLCM-E) for Integrated Services Routers; Cisco Aironet lightweight access points, Cisco Aironet
lightweight outdoor mesh access points, and Cisco Wireless Location Appliance
Database Integrated Solid Flow Engine SQL
Competitive Products
• Airwave AMP products • AirDefense
• Aruba Mobility Management System
Key Features
• Intuitive GUI—Supports easy configuration and monitoring of multiple Cisco WCS
management platforms with minimal training
• Real time network monitoring
• Network summary screen displays outstanding alarms, fault summaries, client counts,
and status counts of all connected Cisco WCS management platforms and devices
• Secure single sign-on so that individual users do not need to be created on each Cisco
WCS management platform
• Automated browser redirect automatically redirects to the corresponding Cisco WCS
management platform detail page on searches or displays
• Centralized and quick searches across the entire network, multiple Cisco WCS
management platforms and all devices
• Location tracking of client, Wi-Fi and rogue devices across the entire network
• Simplified setup and configuration
• Indoor and outdoor WLANs can be cost-effectively viewed from a single management
console
• Detailed inventory reports can be automatically generated and scheduled and then
exported by email or CSV file
Key Features
• Increased Location Accuracy—Cisco Wireless Location Appliance uses the Cisco
Systems® patent-pending RF fingerprinting technology to determine the location of
wireless devices. Cisco provides the only WLAN infrastructure that correlates known
RF characteristics of a building, such as multipath or attenuation, with real-time user
information to track mobile devices within a few meters
• Audit Trails and Database Maintenance—Up to 30 days of location and statistical
wireless device information can be archived and replayed; helps customers optimize
their business processes
• Scalability—Thousands of wireless clients and Wi-Fi tags can be tracked
simultaneously helping ensure that location services can be applied to an entire
enterprise environment
• Lowered Total Cost of Ownership—Reduces operating expenses by using the existing
Cisco WLAN network infrastructure in conjunction with the location appliance. This
results in being more cost-effective than proprietary or single-purpose location
tracking solutions by using standard 802.11 components which do not require
dedicated access points for location tracking or an independent management system
Key Features
• IEEE 802.11g radio single band support provides 54 Mbps capacity and backward
compatibility with legacy 802.11b clients
• Complies with IEEE 802.11i security standards and is WPA and WPA2 certified.
Enables hardware-assisted AES encryption to provide high security without
performance degregation
• Industry-leading radio design provides robust signals to long distances and mitigates
the effects of multi-path signal propagation for more consistent coverage
• Orderable as a standalone access point or as a controller based access point using
Lightweight Access Point Protocol (LWAPP)
• Variable transmit power settings that allow access point coverage to be tuned to
accommodate various requirements; Low-dBm setting supports closer spacing of
access points in high density deployments
• Integrated antennas that allow the complete system to be deployed “out of the box”
without external antennas; Provides omni-directional coverage for offices and similar
RF environments.
• Wi-Fi Certified
Competitive Products
• 3Com AP • Symbol Technologies Access Points, 100, 200, 300
• DLink: DWS 1008
Specifications
Features Cisco 500 Series Wireless Express Mobility Controller
Software Cisco IOS Software Release 1.0 or later (standalone); Cisco Unified Wireless Network Software Rel. 1.0 or later
(controller-based)
Browser Using the Web browser management GUI, requires a computer running Internet Explorer Version 6.0 or newer, or
Netscape Navigator Version 7.0 or newer.
Power over Ethernet (PoE) Power sourcing equipment (PSE) compliant with Cisco Inline Power or IEEE 802.3af, and providing at least 12.2W
at 48 VDC.
Data Rates Supported 802.11g: 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps
Network Standard IEEE 802.11b and 802.11g
Uplink Autosensing 802.3 10/100BASE-T Ethernet
Frequency Band and Americas (FCC)—A: 2.412 to 2.462 GHz; 11 channels
Operating Europe (ETSI)—E: 2.412 to 2.472 GHz; 13 channels
Japan-P (TELEC 2 (Japan2) Cnfg): 2.412 to 2.484 GHz; 13 channels Orthogonal Frequency Division Multiplexing
(OFDM)
Nonoverlapping Channels 802.11b/g: Up to 3
Receive Sensitivity 802.11g: 1 Mbps: –93 dBm, 2 Mbps: –91 dBm, 5.5 Mbps: –88 dBm, 6 Mbps: –86 dBm, 9 Mbps: –85 dBm, 11 Mbps:
(Typical) –85 dBm, 12 Mbps: –84 dBm, 18 Mbps: –83 dBm, 24 Mbps: –79 dBm, 36 Mbps: –77 dBm, 48 Mbps: –72 dBm, 54 Mbps:
–70 dBm
1
Available Tr ansmit Power 802.11b: Complementary Code Keying (CCK): 20 dBm (100 mW), 17 dBm (50 mW), 14 dBm (25 mW), 11 dBm (12 mW),
Settings 8 dBm (6 mW), 5 dBm (3 mW), 2 dBm (2 mW), –1 dBm (1 mW); 802.11g: OFDM: 17 dBm (50 mW), 14 dBm (25 mW),
11 dBm (12 mW), 8 dBm (6 mW), 5 dBm (3 mW), 2 dBm (2 mW), –1 dBm (1 mW)
Range2 Indoor (distance across open office
environment) - 802.11g: 100 ft (30 m) @ 54 Mbps, 175 ft (53 m) @ 48 Mbps, 250 ft (76 m) @ 36 Mbps, 275 ft (84 m) @
24 Mbps, 325 ft (100 m) @ 18 Mbps, 350 ft (107 m) @ 12 Mbps, 360 ft (110 m) @ 11 Mbps, 375 ft (114 m) @ 9 Mbps,
400 ft (122 m) @ 6 Mbps, 420 ft (128 m) @ 5.5 Mbps, 440 ft (134 m) @ 2 Mbps, 450 ft (137 m) @ 1 Mbps; Outdoor-
802.11g: 120 ft (37 m) @ 54 Mbps, 350 ft (107 m) @ 48 Mbps, 550 ft (168 m) @ 36 Mbps, 650 ft (198 m) @ 24 Mbps, 750
ft (229 m) @ 18 Mbps, 800 ft (244 m) @ 12 Mbps, 820 ft (250 m) @ 11 Mbps, 875 ft (267 m) @ 9 Mbps, 900 ft (274 m) @
6 Mbps, 910 ft (277 m) @ 5.5 Mbps, 940 ft (287 m) @ 2 Mbps, 950 ft (290 m) @ 1 Mbps
Antennas 2.4 GHz, gain: 3.0 dBi, Horizontal beam width: 360°
1. Maximum power setting will vary by channel and according to individual country regulations
2. Ranges and actual throughput vary based upon numerous environmental factors so individual performance may differ
Specifications
Features Cisco 500 Series Wireless Express Mobility Controller
Physical interfaces 2 10/100 Ethernet ports for uplink and management
2 USB console ports (future expansion)
1 RJ-45 serial port for direct console access
Wired/Switching/Routing IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX specification, and IEEE 802.1Q VLAN tagging
Voice-over- Wireless LAN Delivers quality of service, call admission control, fast inter-access point hand-off, and other
Optimization optimization features to improve the quality of a wireless voice infrastructure.
Warranty 1 year
Key Features
• Holistic, network-level insight through multiple network views
• Simplified network design and deployment through dynamic discovery
• Clear separation of services through VLAN highlighting
• Improved network visibility with continual health monitoring
• Simplified network status reporting
• Enhanced security for configuration and monitoring activities
• Simplifies software updates with drag and drop Cisco IOS Software Upgrade feature
System Requirements
Features Cisco Configuration Assistant System Requirements
Operating System Windows 2000 Professional (Service Pack 3 or later) or Windows XP Professional (Service Pack 1 or later)
Multiple SSIDs 8 SSIDs supported (each access point may support multiple SSIDs)
1 SSID broadcast in SSID beacon
Screen Resolution 1024 x 768
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The Cisco Digital Media System (DMS) takes advantage of the power of an integrated
services network, adding intelligence by enabling a flexible, high-quality digital media
experience anywhere on the network.
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√ Communicate richly and effectively with targeted customers, investors, partners, and
media; Deliver crucial information and training to employees, suppliers, and partners
√ Target consumers with tailored content direct to their desktop or other IP-enabled
device
√ Offer live and on-demand events and content to geographically dispersed audiences
√ Provide educational content online and offline to students
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The Cisco Digital Media System provides a comprehensive, high-quality media experience
for delivery of important information to end users with flexibility, clarity, and impact. The
Cisco Digital Media System includes two software components, the Cisco Video Portal and
Reporting Tool and Cisco Digital Media Manager (DMM).
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The Cisco Video Portal uses standard Web technologies to allow you to deliver a compelling
live and on-demand video experience to your audiences.
√ Conveniently and quickly browse, search, and view content interactively
√ Supports established video formats, including Windows Media, Real Media, and
Adobe Flash
√ Program listing and keyword search—Easily locate media by content category, title, or
keyword
√ Customizable playlists—Choose from a dynamic list of videos programmed by content
publishers or bookmarked by individual users
√ Supplemental content—View supplemental information with each video, such as
tickers, related readings, related videos, Web sites, and downloadable materials
√ Advanced player controls and full-screen mode—Optimize the viewing experience with
enhanced control of video playback
√ Simultaneous playback and thumbnail preview—Preview other videos during main
video playback
√ Tracking and reporting—Capture, report, and export content use information
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The Cisco Digital Media Manager allows content authors to upload, catalogue, edit,
package, and publish all video content to the Cisco Video Portal or other end device for
live or on-demand playback, all through the pervasive, secure reach of a Cisco Services
Oriented Network Architecture (SONA).
√ Easily customize the Cisco Video Portal user interface for specific end-user
environments
√ Add and archive content and assign metadata and keywords for easy location of digital
media content
√ Create and manage playlists, ticker alerts, messages, and promotional inserts
√ Preview content and manage approval workflow for streamlined delivery of rich media
to end users
√ Schedule live and future broadcasts of digital media for flexibility in scheduling
√ Take advantage of compatibility with Cisco Application and Content Networking
System (ACNS) Software and Cisco Wide Area Application Engine (WAE) Appliances
√ Manage administrator accounts and permissions
√ Includes functions to set up and control multiple encoders, including the Cisco Digital
Media Encoder 2000 and Cisco Digital Media Encoder 1000 to provide live and
on-demand digital media across an IP network in a variety of encoding formats, inputs,
and monitoring functions
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_êçïëÉê táåÇçïëÔˇ=fåíÉêåÉí=bñéäçêÉê=RKR=çê=cáêÉÑçñ=NKR=ãáåáãìãX=ˇ=fåíÉêåÉí=bñéäçêÉê=SKM=çê=ÖêÉ~íÉê=çê=cáêÉÑçñ=NKR=çê=ÖêÉ~íÉê=
êÉÅçããÉåÇÉÇX=iáåìñ=çê=rkfuÔˇ=cáêÉÑçñ=NKR=çê=ÖêÉ~íÉêX=^ééäÉ=j~ÅáåíçëÜÔˇ=cáêÉÑçñ=NKR=çê=ÖêÉ~íÉê
^ÇçÄÉ=pÅ~ä~ÄäÉ=sÉÅíçê= ^ÇçÄÉ=psd=mäìÖJáå=PKM=ãáåáãìãI=^ÇçÄÉ=psd=PKMP=çê=ÖêÉ~íÉê=êÉÅçããÉåÇÉÇ=EêÉèìáêÉÇ=çåäó=Ñçê=fåíÉêåÉí=bñéäçêÉêF
dê~éÜáÅë=EpsdF=mäìÖJáå
m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
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ajpJsmPKQJTUORJeOI=ajpJajjPKQJTUPRJeN `áëÅç=ajp=Ñçê=ÑÉïÉê=íÜ~å=RMM=ÅçåÅìêêÉåí=îáÉïÉêë
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cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Digital Media System Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÇãë
`áëÅç=aáÖáí~ä=jÉÇá~=póëíÉã=pçÑíï~êÉ QJR
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Cisco Digital Media Encoders provide live and on-demand streaming digital media across
an IP network. Easily schedule and manage live events from multiple encoders from a single
administration interfaces. The encoders can be locally managed or remotely managed
through the Cisco Digital Media Manager. Use the Cisco Digital Media Encoders as a
standalone encoder or as an integrated component of the overall Cisco Digital Media
System.
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√ Cisco Digital Media Encoder 1000
Ó Designed for both professionals and novices, the encoder’s rugged design and light
weight make it ideal for outdoor venues, classrooms, and conference rooms by
extending Webcasting “outside of the studio”
Ó Lightweight and portable—Live events can be streamed and recorded at any location that
has an IP network connection
Ó Support for a variety of encoding formats—Flexible streaming formats ensure that
viewers are not limited
Ó Operational controls on front panel—No keyboard, mouse, or monitor is required to
operate the encoder
√ Cisco Digital Media Encoder 2000
Ó Designed for advanced users who require Multiple audio and video input options and
a variety of encoding formats and functions
Ó High-bandwidth encoding
Ó Multiple processors—Provide highest quality streaming from multiple inputs
Ó Multiple video and audio inputs—Accept video and audio input from a large variety of
cameras and other sources
Ó Video and audio monitors on the front panel—Visually monitor encoding functions
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aáãÉåëáçåë=Ee=ñ=t=ñ=aF PKR=ñ=NTKN=ñ=NQKT=áåK=ENMKNSñNVKSTñPVKPT=ÅãF PKR=ñ=NV=ñ=OQ=áåK=EUKUV=ñ=QUKOS=ñ=SMKVS=ÅãF
tÉáÖÜí NO=äÄK=ERKQQ=âÖF QO=äÄK=ENVKMR=âÖF
mçïÉê NNMJOOMsX=RMJSM=eò NNMJOOMs=ERMJSM=eòF
m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
`áëÅç=aáÖáí~ä=jÉÇá~=póëíÉã=pçÑíï~êÉ
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ajpJajbJOMMM `áëÅç=aáÖáí~ä=jÉÇá~=båÅçÇÉê=OMMM
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Digital Media System Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÇãë
QJS `áëÅç=aáÖáí~ä=jÉÇá~=båÅçÇÉêë
`Ü~éíÉê ==Q
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Cisco Unified Video Advantage brings video telephony functionality to Cisco Unified IP
Phones 7900 Series and Cisco IP Communicator softphone application. It is a video
telephony solution consisting of Cisco Unified Video Advantage software, Cisco VT
Camera II, and a video telephony USB camera. Users make calls from their Cisco Unified
IP phones using the familiar phone interface, and calls are displayed with video on their PCs
without requiring any extra button-pushing or mouse-clicking. When registered to Cisco
Unified Communications Manager, the Cisco Unified Video Advantage-enabled phone has
the features and functionality of a full-featured IP videophone. System administrators can
provision a Cisco Unified IP Phone with Cisco Unified Video Advantage just as they would
any other Cisco Unified IP Phone, greatly simplifying deployment and management.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=råáÑáÉÇ=sáÇÉç= √ aÉëâíçé=îáÇÉç=Å~ääáåÖ
^Çî~åí~ÖÉ √ eáÖÜ=èì~äáíó=îáÇÉç=ïáíÜ=êáÅÜ=íÉäÉéÜçåó=ÑÉ~íìêÉë
√ pÉ~ãäÉëë=áåíÉÖê~íáçå=ïáíÜ=ÇÉëâíçé=fm=mÜçåÉ=çê=fm=`çããìåáÅ~íçê=Ñçê=Ñ~ãáäá~ê=éÜçåÉ=áåíÉêÑ~ÅÉ
hÉó=cÉ~íìêÉë
√ Consistent voice and video user experience—Easy, low-cost, high-quality video
calling; Familiar call features such as call forward, transfer, conference, hold, and mute
are initiated through the phone while available video is viewed through the PC
√ Easy to manage—Unified administration with Cisco Unified IP phones and automatic
software upgrades
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
`áëÅç=råáÑáÉÇ=sáÇÉç=^Çî~åí~ÖÉ
`rs^JsOZ=== `áëÅç=råáÑáÉÇ=sáÇÉç=^Çî~åí~ÖÉ=ïáíÜ=sq=`~ãÉê~=ff
`rs^JsOJOQ_rkZ== `áëÅç=råáÑáÉÇ=sáÇÉç=^Çî~åí~ÖÉ=~åÇ=sq=`~ãÉê~=ff=OQJråáí=m~Åâ
`rs^JptJOKu== `áëÅç=råáÑáÉÇ=sáÇÉç=^Çî~åí~ÖÉ=OKM=pçÑíï~êÉ=iáÅÉåëÉ
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cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified Video Advantage Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLëïLîçáÅÉëïLéëRSSOLáåÇÉñKÜíãä
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An integral component of the Cisco Unified Communications System—facilitates
face-to-face discussions among remote participants. Cisco Unified Videoconferencing
solutions are integrated into Cisco Unified Communications and rich-media conferencing
solutions to deliver productivity that goes beyond traditional video conferencing by
integrating video into a broad range of communication scenarios.
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√ Feature-rich, multilocation video conferencing over an IP infrastructure
√ Scalability—Increase the conferencing capacity by creating an MCU cluster; Create
large conferences by cascading conferences between multiple MCUs; Cascaded
conferences can be centralized in the data center or geographically distributed utilizing
WAN bandwidth more efficiently
√ Provide high performance, flexible, and scalable video conferencing for small to large
organizations
√ Supports multiple protocols (H.323, H.320, SIP, SCCP) to enable connectivity with a
broad range of room and desktop video systems and communications environments,
including Cisco Unified Communications Manager video telephony and Cisco Unified
MeetingPlace and Cisco TelePresence conferencing
√ SIP Support—Targeted at enabling the creation of many diverse end points and
video-enabled applications; MCU provides multi-party voice and video conferencing
for SIP-enabled video end points (examples: Microsoft Messenger, eConf, and
Polycom VSX 8000). Further more, inter-working functionality is provided allowing
multi-protocol end points-SIP, SCCP, H.323, and H.320-to attend the same conference
√ Integrates video conferencing into the Cisco Unified MeetingPlace solution— Enables
users to set up, attend, and manage voice, video and web rich-media conferences;
Enables Web user interface, Microsoft Outlook, and Lotus Notes interfaces to set-up
scheduled and reservation-less video conferences; Meeting notifications include
meeting dial in and dial out information for video conferences; extended phone usage
and administration models to desktop video communications. Video calls have familiar
phone features such as hold, transfer, and call forward; Dial plans fare integrated along
with call detail records (CDRs) and administration points
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fms`JPRNRJj`rOQ råáÑáÉÇ=sáÇÉçÅçåÑÉêÉåÅáåÖ=PRNR=j`rI=OQ=sáÇÉç=mçêíë
fms`JPRQRJ`e^p råáÑáÉÇ=sáÇÉçÅçåÑÉêÉåÅáåÖ=PRQR=`Ü~ëëáëI=Q=päçíëI=aì~ä=^`=mïê
fms`JPRQRJmpZ råáÑáÉÇ=sáÇÉçÅçåÑÉêÉåÅáåÖ=PRQR=^`=mçïÉê=pìééäóI=pé~êÉ
`rs`JjdoJRKM `áëÅç=råáÑáÉÇ=sáÇÉçÅçåÑÉêÉåÅáåÖ=j~å~ÖÉê=pçÑíï~êÉI=îRKM
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉK=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=
ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified Videoconferencing 3500 Series Web site:
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Built on previous versions, Cisco Unified Communications Manager 6.0 includes two main
enhancements: the integration of the Cisco Unified Mobility (formerly Cisco
MobilityManager) feature into Cisco Unified Communications Manager software, and the
support of dual-mode devices. Cisco Unified Mobility was previously available as an
application on a Cisco MCS. It provides functions that intelligently manage, filter, route,
and place calls between a worker’s Cisco Unified IP phone and a remote mobile phone.
Integrating these functions into Cisco Unified Communications Manager software makes
administration and functions a native part of the solution, providing the capability to
manage calls from a wired Cisco Unified IP phone or a mobile device. Additionally, support
for dual-mode devices benefits customers who have mobile users who need to move
between campus wireless and external cellular network environments. These devices can
manually pass calls from a cellular GSM network to an 802.11-based wireless LAN.
Because onboard agents are no longer supported on the appliance in this version, all Cisco
Unified Communications Manager management interfaces are enhanced to allow for tight
integration with third-party applications.
hÉó=cÉ~íìêÉë
√ Cisco Unified Communications Manager is installed on Cisco Media Convergence
Server (MCS) 7800 Series of server platforms and selected third-party servers
√ Cluster multiple Cisco Unified Communications Manager servers and manage as a
single entity—Scalability from 1 to 30,000 IP phones per cluster, load balancing, and
call-processing service redundancy; Interlinking allows system capacity to reach 1
million users in a system of more than 100 sites; Aggregates the power of multiple,
distributed installations, enhancing the scalability and accessibility of the servers to
phones, gateways, and applications, and triple call-processing server redundancy
improves overall system availability.
√ Call Admission Control (CAC) helps ensure that voice quality of service (QoS) is
maintained across constricted WAN links, and automatically diverts calls to alternate
public switched telephone network (PSTN) routes when WAN bandwidth is not
available.
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√ Devices can automatically update location information as they move from location to
location to improve CAC and emergency service performance
√ Security—Improved security, supportability, manageability, as well as usability
enhancements to user features, including Park, Hunt Group, Cisco Unified
Communications Manager Assistant, and Call Pickup features that have been
supported in past releases
√ Assists in more effectively supporting IP phone activities—Cisco Unified
Communications Manager Assistant has been ported to an XML service that can be run
on the phone; This allows assistants that handle executive/manager phones to have
increased features without having to rely on a PC to provide the user interface
√ Integrates with a Lightweight Directory Access Protocol (LDAP) directory such as
Active Directory to provide required security features
√ Improved management of mobile and remote devices by tracking devices as they move
from one location to another by mapping the IP address of the phone to a list of
configured locations, allowing emergency calls made by mobile devices to call out the
correct gateway; Accurately tracks bandwidth and codec use for CAC purposes
√ Improved call routing to remote phones connected to Cisco Unified Communications
Manager over a WAN; Allows alternate routing when the WAN is out of bandwidth or
out of service; Provides routing to the originally called phone number through the
PSTN or can call an alternate phone such as a mobile phone during a WAN failure or
an out-of-bandwidth situation
√ Improved voice-quality troubleshooting and tracking on Cisco Unified IP Phones; The
phones report voice-quality statistics, such as mean opinion score (MOS), to help the
user and system administrator track voice quality on a call-by-call basis
√ Full GUI and a command-line interface Access—Enables diagnostics; Supports all
system management activities such as disk space monitoring, system monitoring, and
upgrades, are either automated or are controlled; Supports basic systems management
features such as starting or stopping services and rebooting the appliance; No access
to the underlying operating system is necessary
√ Preloaded with Cisco Security Agent
√ A host-based firewall has been added, along with IP Security (IPsec) connectivity
between all cluster members
√ Expanded SIP trunk interface—Conforms to RFC 3261, allowing support of video
calls over the SIP trunk and improving conferencing and application support
experiences when used with the Cisco Unity and Cisco Unified MeetingPlace®
solutions; Support of line-side devices, including IETF RFC 3261-compliant devices
available from Cisco Systems and other manufacturers
√ Resource Reservation Protocol (RSVP) agent capable—The RSVP agent on a Cisco
router extends CAC capability beyond a hub-and-spoke topology within a cluster. Now
a call can be routed directly between two locations without having to traverse the hub,
allowing alternative network topologies and more efficient use of networks.
√ SNMP Support—Allows managers to set and report traps on conditions that could
affect service and send them to the remote monitoring systems; Overall Syslog
performance MIB, the Serviceability interface has instrumented appliance-specific
counters, and the Programming interface has added the ability to execute insert,
update, and delete database commands
√ Enhanced Administration Features—such as the ability to add users faster, arrange and
rearrange line appearances, copy stations, and administer presence groups
QJNM `áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉê=SKM
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See the Cisco Unified Communications Manager Web sites:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅ~ääãÖê
QJNO `áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉê=SKM
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Cisco Unified Communications Manager Express is a feature rich solution embedded in
Cisco IOS Software that provides rich call processing for Cisco Unified IP Phones.
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√ Part of the call-processing key component within the Cisco Business Communications
Solution
√ Cost-effective operations through a single, integrated voice-and-data platform for the
Commercial Small to Medium business or branch office needs; up to 240 users
√ Allows customers to deploy one device in their office to address all their business
needs; simplifies management, maintenance, and operations delivering a lower TCO
√ Robust set of key system and low-end PBX capabilities—Delivers a robust set of
telephony features for the small office, and delivers unique value-added capabilities
through XML that enhance the productivity of the end user and of the business, and that
cannot be delivered by traditional solutions
√ Simple software upgrade capabilities; Easily migrate to a Cisco Unified
Communications Manager large-scale IP telephony solution; All hardware and
software used by this solution is fully compatible with Cisco Unified Communications
Manager and Cisco Unified SRST
√ Remote maintenance and troubleshooting using Cisco IOS Software command-line
interface (CLI) or Web-based GUI—Acts as a standalone call-processing engine for IP
phones located in the branch office
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See the Cisco Unified Communications Manager Express Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅÅãÉ
`áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉê=bñéêÉëë QJNP
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Cisco Unified Survivable Remote Site Telephony (SRST) provides key backup telephony
functions at remote branch office if connectivity to the centrally-located Cisco Unified
Communications Manager fails (i.e. WAN link is interrupted). During WAN outage the
Cisco Unified SRST-enabled router will provide robust telephony services (including
off-net calls to 911). It is ideal for enterprise organizations looking to cost-effectively
deploy IP telephony in their branch office location. SRST v4.0 with IOS 12.4(11)T is
available on Cisco 1760V, 2600XM, 2800, and 3800 series of routers and with the Cisco
Catalyst 6500 with the Cisco Communications Media Module (CMM). The Cisco 7200 also
supports previous versions of SRST.
hÉó=cÉ~íìêÉë
√ Business resiliency through redundant, localized call processing with intelligent and
automatic failover configuration-no manual IT or telecom intervention required
√ Support for all Cisco Unified IP Phones, 24 to 720 phones supported per platform
√ All common PSTN Interfaces/protocols supported. Support for both internal and
external calling during failover with calls maintained during failover and fall back.
√ Voice Mail Support during WAN outage with local Cisco Unity Express or Centralized
Cisco Unity via PSTN
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See the Cisco Unified SRS Telephony Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLëêëí
QJNQ `áëÅç=råáÑáÉÇ=pìêîáî~ÄäÉ=oÉãçíÉ=páíÉ=qÉäÉéÜçåó
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Cisco Unity is a powerful Unified Communications server that provides advanced,
convergence-based communication services and integrates them with the desktop
applications business professionals use everyday, improving customer service and
productivity.
hÉó=cÉ~íìêÉë
√ Designed for enterprise-scale organizations
√ Architecture allows IT staff to set one back-up procedure, one message storage policy,
and one security policy
√ Scalable to 72 ports and 1500 users per server; up to 7,500 subscribers per server; or a
total of 250,000 users in an Exchange environment or 100,000 users in a Domino
environment up; Server options with multiple processors, redundant fans, redundant
power supplies and RAID hard disk drives
√ Support for Exchange 2000/Active Directory as the single message store and directory;
Windows 2000 and Windows 2003 operating systems
√ AMIS-A and VPIM interoperability for legacy voice mail system interoperability
√ Integration with many legacy PBX switches using analog, serial or digital set
emulations; Enhanced networking for large deployments
√ Support for multiple CCM clusters; ability to light Message Waiting Indicators
√ With Exchange/Domino off-line, utilizes pre-MTA queue to take messages and give
basic message access; Support for Lotus Domino as the single message store
√ Fault-tolerant system tools—robust security, file replication, and event logging
√ Unity Inbox/Visual Messaging Interface (VMI) is an Internet Explorer-based voice
mail inbox providing unified messaging; Subscribers can access and manage messages
and calls from anywhere, at any time, regardless of device or media type; Forward
faxes to any local fax machine; Optional digital networking module enables
connectivity to other Cisco Unity servers at the same site
√ IMAP-based message interface to provide basic desktop message access
√ Unity Bridge provides advanced message interchange functionality with legacy
Avaya/Octel voice mail systems—unlocking proprietary networking to deliver open
standards-based IP migration
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j`pJTUQRJfNJb`pO j`p=TUQRJf_jX=rjJQeaaX=ê~ÅâX=Qd_X=o^fa=NEñOF=ar^i=`mrX=táåOh
j`pJTUQRJeNJb`pN j`p=TUQRJemX=sjJSeaaX=ê~ÅâX=Qd_X=o^fa=NEñPF=ar^i=`mrX=táåOh
j`pJTUQRJeNJb`pO j`p=TUQRJemX=rjJQeaaX=ê~ÅâX=Qd_X=o^fa=NEñOF=ar^i=`mrX=táåOh
rkfqvJj`pJjiJa^qZ eçíJpï~é=í~éÉ=ÇêáîÉ=Ñçê=j`pJTUPRe=~åÇ=j`pJTUQRe
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a^qJTUPRJfN eçí=ëï~é=f_j=a^q=í~éÉ=ÇêáîÉ=Ñçê=j`pJTUPRJfN
a^qJTUQRJfN eçí=ëï~é=f_j=a^q=í~éÉ=ÇêáîÉ=Ñçê=j`pJTUQRJfN
j`pJbuqJa^q bñíÉêå~ä=a^q=í~éÉ=ÇêáîÉ=Ñçê=j`p=ëÉêîÉêë
j`pJbuqJpaiq bñíÉêå~ä=paiq=ÇêáîÉ=Ñçê=j`p=ëÉêîÉêë
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rkfqvrQJRMrpoJbZ råáíó=rj=bñÅÜ~åÖÉI=RM=ìëÉêëI=NS=ëÉëëáçåI=O=qqp
rkfqvrQJNMMrpoJbZ råáíó=rj=bñÅÜ~åÖÉI=NMM=ìëÉêëI=NS=ëÉëëáçåI=O=qqp
rkfqvrQJOMMrpoJbZ råáíó=rj=bñÅÜ~åÖÉI=OMM=ìëÉêëI=NS=ëÉëëáçåI=O=qqp
rkfqvrQJPMMrpoJbZ råáíó=rj=bñÅÜ~åÖÉI=PMM=ìëÉêëI=NS=ëÉëëáçåI=O=qqp
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rkfqvsQJNMMrpoZ råáíó=sjI=NMM=ìëÉêëI=NS=ëÉëëáçåë
rkfqvsQJOMMrpoZ råáíó=sjI=OMM=ìëÉêëI=NS=ëÉëëáçåë
rkfqvsQJPMMrpoZ råáíó=sjI=PMM=ìëÉêëI=NS=ëÉëëáçåë
rkfqvJasaJQKMZ rkfqv=QKM=asa=ëÉí
rkfqvJ`aJQKMZ rkfqv=QKM=`a=ëÉí
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rkfqvJaLNOMrJip aLNOMg`q=råáîÉêë~ä=m`f=êÉî=O=J=rpL`^k^a^
rkfqvJaLNOMrJbr aLNOMg`q=råáîÉêë~ä=m`f=bìêç=J=bìêçéÉI=^ìëI=kw
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rkfqvJm_uifkhJO m_uiáåâI=QJQM=éçêíë=Ñçê=iìÅÉåíX=QJQU=éçêíë=Ñçê=kçêíÉä
rkfqvJmfjdJafd m_u=fm=jÉÇá~=Ö~íÉï~ó=Ñçê=ÇáÖáí~ä=áåíÉÖê~íáçåë
`áëÅç=råáíó=_êáÇÖÉ
rkfqvJ_ofadbJPKM råáíó=_êáÇÖÉ=PKMI=êÉèìáêÉë=råáíó=QKMKP=çê=ä~íÉê
rkfqvJ_ofadbJOKN råáíó=_êáÇÖÉ=OKNI=êÉèìáêÉë=råáíó=QKMKO=çê=É~êäáÉê
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unity site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLìåáíó
`áëÅç=råáíó=`çååÉÅíáçå
Cisco Unity Connection transparently integrates messaging and speech components with
data networks to provide continuous global access to calls and messages.
hÉó=cÉ~íìêÉë
√ Intelligent voice messaging allows users to interact with the system in the way that is
most comfortable and convenient for them—Simple and intuitive telephone user
interface provides traditional access to voice messages; Desktop interface offers visual
access to voice messages using either IMAP or a dedicated Web-browser application;
Speech-enabled interface provides natural language access to voice messages and
directories; Robust automated-attendant functions that include intelligent routing and
easily customizable call-screening and message notification options
√ Integrates with Cisco Unified Communications Manager and leading traditional
telephone systems simultaneously
√ Natively supports SIP proxy servers, designated SIP phones and clients, and
SIP-enabled access gateways
√ Browser-based system administration console and tools for easy installation and
maintenance
√ Cisco Unity Assistant enables IT staff to help end users manage more of their own
accounts
√ Supports physical terminal line (TTY) conversation for accessibility
QJNS `áëÅç=råáíó=`çååÉÅíáçå
`Ü~éíÉê ==Q
√ Scalable to 72 ports and 1500 users per server; up to 7,500 subscribers per server; or a
total of 250,000 users in an Exchange environment or 100,000 users in a Domino
environment up; Server options with multiple processors, redundant fans, redundant
power supplies and RAID hard disk drives
√ Support for Exchange 2000/Active Directory as the single message store and directory
√ Integration with many legacy PBX switches using digital set emulations
√ Support for multiple CCM clusters; ability to light Message Waiting Indicators
√ Fault-tolerant system tools—robust security, file replication, and event logging
√ IMAP-based message interface to provide basic desktop message access
péÉÅáÑáÅ~íáçåë=
cÉ~íìêÉ `áëÅç=råáíó=`çååÉÅíáçå=NKN
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ErjF=mçëëáÄäÉ=`çåÑáÖìê~íáçåë `çåÑáÖìêÉÇ=Ñçê=`çããìåáÅ~íáçåë=j~å~ÖÉê=çê=ÅçåÑáÖìêÉÇ=Ñçê=äÉÖ~Åó=m_uLÇì~ä=áåíÉÖê~íáçåN
léíáçåë sçáÅÉ=j~áäX=fåíÉÖê~íÉÇ=jÉëë~ÖáåÖ=ïáíÜ=qqp=çéíáçå=råáíó=fåÄçñLsáëì~ä=jÉëë~ÖáåÖ=fåíÉêÑ~ÅÉX
NK =`çåí~Åí=óçìê=`áëÅç=pçÑíï~êÉ=p~äÉë=oÉéêÉëÉåí~íáîÉ=Ñçê=áåíÉÖê~íáçå=áåÑçêã~íáçåK
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
`áëÅç=råáíó=`çååÉÅíáçå=pÉêîÉêëN
j`pJTUNRJfNJb`pN j`p=TUNR=íçïÉêX=Nd_X=táåOh
j`pJTUORJfNJb`pN j`p=TUORJf_j=ê~ÅâX=Nd_=o^jX=ë^q^=o^faX=táåOh
j`pJTUORJeNJb`pN j`p=TUORJem=ê~ÅâX=Nd_=o^jX=ë^q^=o^faX=táåOh
j`pJTUPRJfNJb`pN j`p=TUPRJf_jX=ê~ÅâX=Od_X=o^fa=NX=táåOh
j`pJTUPRJeNJb`pN j`p=TUPRJemX=ê~ÅâX=Od_X=o^fa=NX=táåOh
j`pJTUQRJfNJb`pN j`p=TUQRJf_jX=sjJSeaaX=ê~ÅâX=Qd_X=o^fa=NEñPF=ar^i=`mrX=táåOh
j`pJTUQRJfNJb`pO j`p=TUQRJf_jX=rjJQeaaX=ê~ÅâX=Qd_X=o^fa=NEñOF=ar^i=`mrX=táåOh
j`pJTUQRJeNJb`pN j`p=TUQRJemX=sjJSeaaX=ê~ÅâX=Qd_X=o^fa=NEñPF=ar^i=`mrX=táåOh
j`pJTUQRJeNJb`pO j`p=TUQRJemX=rjJQeaaX=ê~ÅâX=Qd_X=o^fa=NEñOF=ar^i=`mrX=táåOh
rkfqvJj`pJjiJa^qZ eçíJpï~é=í~éÉ=ÇêáîÉ=Ñçê=j`pJTUPRe=~åÇ=j`pJTUQRe
a^qJTUPRJfN eçí=ëï~é=f_j=a^q=í~éÉ=ÇêáîÉ=Ñçê=j`pJTUPRJfN
a^qJTUQRJfN eçí=ëï~é=f_j=a^q=í~éÉ=ÇêáîÉ=Ñçê=j`pJTUQRJfN
j`pJbuqJa^q bñíÉêå~ä=a^q=í~éÉ=ÇêáîÉ=Ñçê=j`p=ëÉêîÉêë
j`pJbuqJpaiq bñíÉêå~ä=paiq=ÇêáîÉ=Ñçê=j`p=ëÉêîÉêë
j`pJbuqJp`pf p`pf=Å~êÇ=çéíáçå=Ñçê=ÉñíÉêå~ä=a^q=ÇêáîÉ
rkfqvJbumJ`e^pZ bñé~åëáçå=ÅÜ~ëëáë
`áëÅç=råáíó=`çååÉÅíáçå=NKN=pçÑíï~êÉ
rkfqvrQJRMrpoJbZ råáíó=rj=bñÅÜ~åÖÉI=RM=ìëÉêëI=NS=ëÉëëáçåI=O=qqp
rkfqvrQJNMMrpoJbZ råáíó=rj=bñÅÜ~åÖÉI=NMM=ìëÉêëI=NS=ëÉëëáçåI=O=qqp
rkfqvrQJOMMrpoJbZ råáíó=rj=bñÅÜ~åÖÉI=OMM=ìëÉêëI=NS=ëÉëëáçåI=O=qqp
rkfqvrQJPMMrpoJbZ råáíó=rj=bñÅÜ~åÖÉI=PMM=ìëÉêëI=NS=ëÉëëáçåI=O=qqp
rkfqvsQJRMrpoZ råáíó=sjI=RM=ìëÉêëI=NS=ëÉëëáçåë
rkfqvsQJNMMrpoZ råáíó=sjI=NMM=ìëÉêëI=NS=ëÉëëáçåë
rkfqvsQJOMMrpoZ råáíó=sjI=OMM=ìëÉêëI=NS=ëÉëëáçåë
rkfqvsQJPMMrpoZ råáíó=sjI=PMM=ìëÉêëI=NS=ëÉëëáçåë
rkfqvJasaJQKMZ rkfqv=QKM=asa=ëÉí
rkfqvJ`aJQKMZ rkfqv=QKM=`a=ëÉí
`áëÅç=råáíó=fåíÉÖê~íáçåë
rkfqvJm_uifkhJN m_uiáåâI=QJOQ=éçêíë=Ñçê=iìÅÉåíX=QJOM=éçêíë=Ñçê=kçêíÉä
rkfqvJm_uifkhJO m_uiáåâI=QJQM=éçêíë=Ñçê=iìÅÉåíX=QJQU=éçêíë=Ñçê=kçêíÉä
rkfqvJmfjdJafd m_u=fm=jÉÇá~=Ö~íÉï~ó=Ñçê=ÇáÖáí~ä=áåíÉÖê~íáçåë
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unity Connection site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLìåáíó
`áëÅç=råáíó=`çååÉÅíáçå QJNT
`Ü~éíÉê ==Q
`áëÅç=råáíó=bñéêÉëë=
Cisco Unity Express provides Integrated Messaging, voice mail and automated attendant
services specifically for the small and medium office or branch. It’s application is delivered
on either a network module or advanced integration module which are supported on a
variety of Cisco access router platforms and the Cisco Integrated Services Router family.
In a Cisco Unified Communications Manager environment, Cisco Unity Express provides
local storage and processing of Integrated Messaging, voice mail and automated attendant
services for the branch office, thereby alleviating WAN bandwidth and QoS concerns. Cisco
Unified Communications Manager Express and Unity Express combine to create the Cisco
IP Communications Express solution which provides voice, data, and telephony
management services integrated on a single, router-based platform.
hÉó=cÉ~íìêÉë
√ Cost-effective operations through a single, integrated voice-and-data platform for all
small and medium office or branch needs
√ Boosts the professionalism, productivity and customer service available to the small
and medium office through built-in automated attendant and Integrated
Messaging/voice mail capabilities; Customizable automated attendant to support
business hours, day-of-week treatment and multi-level, nested automated attendant
menus with up to 5 separate automated attendants per system
√ Both standard and advanced voice mail features such as remote message access, save
and delete, forward, pause, fast forward or rewind messages, alternate greetings,
zero-out to designated alternate phone number or extension, per user storage
allocation, plus much, much more
√ Advanced features such as Integrated messaging, remote notification, Voiceview
Express; leverages phone display to manage messages
√ Support for VPIMv2 for voice mail message exchange with other Cisco Unity or Unity
Express systems.
√ Remote maintenance and troubleshooting using Cisco CLI or Web-based GUI
eçï=qç=pÉää
pÉää=íÜáë=mêçÇìÅí tÜÉå=íÜÉ=`ìëíçãÉê=kÉÉÇë=íÜÉëÉ=cÉ~íìêÉë
`áëÅç=råáíó=bñéêÉëë √ fåíÉÖê~íÉÇ=ãÉëë~ÖáåÖI=îçáÅÉã~áäI=çê=~ìíç=~ííÉåÇ~åí=ëÉêîáÅÉë=~í=íÜÉ=Äê~åÅÜ=çÑÑáÅÉI=çê=ëã~ää=çÑÑáÅÉ=íç=
ëìééçêí=äçÅ~ä=ìëÉêë
√ açÉë=åçí=êÉèìáêÉ=áåíÉÖê~íáçå=ïáíÜ=jáÅêçëçÑí=bñÅÜ~åÖÉÔìëÉ=`áëÅç=råáíó=Ñçê=ëìÅÜ=åÉÉÇë
√ e~îÉ=~=åÉÉÇ=Ñçê=ìé=íç=ORM=ìëÉêë=éÉê=ëáíÉ
√ `~å=åÉíïçêâ=ãìäíáéäÉ=`áëÅç=råáíó=bñéêÉëë=ëóëíÉãë=Ñçê=É~ëó=ã~å~ÖÉãÉåí=çÑ=ãÉëë~ÖÉë=~Åêçëë=ëáíÉë
péÉÅáÑáÅ~íáçåë
cÉ~íìêÉ `áëÅç=råáíó=bñéêÉëë
e~êÇï~êÉ kjJ`rbI=kjJ`rbJb`I=çê=^fjJ`rbI=Ñìääó=ëÉäÑJÅçåí~áåÉÇ=ãçÇìäÉë=ïáíÜ=çåÄç~êÇ=ëíçê~ÖÉI=ãÉãçêó=~åÇ=
éêçÅÉëëáåÖ=ëìééçêíáåÖ=~=î~êáÉíó=çÑ=ã~áäÄçñ=ÇÉåëáíáÉëI=ëíçê~ÖÉ=Å~é~ÅáíáÉë=~åÇ=ÅçåÅìêêÉåí=ëÉëëáçåë=íç=
ãÉÉí=íÜÉ=åÉÉÇë=çÑ=ÉîÉêó=ëã~ää=~åÇ=ãÉÇáìã=çÑÑáÅÉ=çê=Äê~åÅÜ
pçÑíï~êÉ `áëÅç=råáíó=bñéêÉëë=êÉäÉ~ëÉ=NKNKOI=OKNI=OKO=~åÇ=OKP
mä~íÑçêã=pìééçêíÉÇ `áëÅç=OSMMujI=OSVNIPTMM=pÉêáÉë=jìäíáJpÉêîáÅÉ=oçìíÉêë=~åÇ=`áëÅç=OUMMI=PUMM=fåíÉÖê~íÉÇ=pÉêîáÅÉë=oçìíÉêë
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unity Express Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅÅãÉÅìÉ
QJNU `áëÅç=råáíó=bñéêÉëë
`Ü~éíÉê ==Q
`áëÅç=mÉêëçå~ä=^ëëáëí~åí
Cisco Personal Assistant streamlines communications with personal call rules, speech
recognition, an optional enhanced text-to-speech engine and productivity services for IP
phones. As an integral part of Cisco’s Architecture for
Voice, Video and Integrated Data (AVVID), it interoperates with Cisco Unified
Communications Manager and scales to meet the present and future needs of businesses.
hÉó=cÉ~íìêÉë
√ Automatic Speech Recognition (ASR)—Allows users to utilize simple voice
commands to perform tasks such as retrieval, replying, recording, and deletion of voice
messages from any telephone; Dial from personal address books or an enterprise LDAP
directory; Synchronize Microsoft Exchange contact lists for quick name-dialing and
ad-hoc group conferencing; Access controlled by user authentication
√ Manage Inbound and Outbound Calls (Rules-Based Routing)—Using a Web interface
to create rules, users can forward and screen calls based on caller identification, time
of day, and meeting schedules; With “follow me,” a special rule that uses speech
recognition, users can forward all calls to a phone number immediately; Users can
activate sets of pre-created rules from any telephone
√ CalendarView—Keep track of appointments on the IP phone, directly from the
Microsoft Exchange server with no synchronization necessary; Upcoming event
notification via phone display or by pager
√ MailView—Access e-mail and Cisco Unity voice mail messages on the messaging
server from anywhere; Any operation performed on messages is automatically
reflected in Microsoft Exchange and Cisco Unity
péÉÅáÑáÅ~íáçåë
cÉ~íìêÉ `áëÅç=mÉêëçå~ä=^ëëáëí~åí
mä~íÑçêã `áëÅç=jÉÇá~=`çåîÉêÖÉåÅÉ=pÉêîÉêë=Ej`pF=TUPRJeN=çê=TUPRJfN=~åÇ=TUOReJPMMM=çê=TUORfJPMMMW
tÉÄ=pÉêîÉê=oÉèìáêÉãÉåíë=Ñçê=fm=mÜçåÉ= _~ëáÅ=tÉÄ=pÉêîÉêW=jáÅêçëçÑí=ffp=QKM=çê=ä~íÉêX=pÉé~ê~íÉ=ëÉêîÉê=Ñçê=`áëÅç=mÉêëçå~ä=^ëëáëí~åí=pÉêîÉê=~åÇ=
mêçÇìÅíáîáíó=pÉêîáÅÉë=mä~íÑçêã= péÉÉÅÜ=oÉÅçÖåáíáçå=pÉêîÉê
pçÑíï~êÉ=`çãé~íáÄáäáíó `áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉê=PKNHK=PKOHI=~åÇ=PKPH=`áëÅç=råáíó=OKQSHIPKMHI=~åÇ=QKMH=Ñçê=
îçáÅÉJã~áä=ÑÉ~íìêÉë=jáÅêçëçÑí=bñÅÜ~åÖÉ=RKR=~åÇ=bñÅÜ~åÖÉ=OMMM=Ñçê=Å~äÉåÇ~êI=ÉJã~áäI=Åçåí~Åí=
ëóåÅÜêçåáò~íáçå=ÑÉ~íìêÉë
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
`áëÅç=mÉêëçå~ä=^ëëáëí~åí=N
ptJm^poNKQJpsoOpZ `áëÅç=mÉêëçå~ä=^ëëáëí~åí=NKQ=pÉêîÉê=pçÑíï~êÉ=ïáíÜ=péÉÉÅÜ=oÉÅçÖåáíáçåI=páåÖäÉ=ä~åÖì~ÖÉ
ptJm^poNKQJpsoOjZ `áëÅç=mÉêëçå~ä=^ëëáëí~åí=NKQ=pÉêîÉê=pçÑíï~êÉ=ïáíÜ=péÉÉÅÜ=oÉÅçÖåáíáçåI=jìäíáéäÉ=ä~åÖì~ÖÉ
ptJm^poNJrpoZ `áëÅç=mÉêëçå~ä=^ëëáëí~åí=rëÉê=iáÅÉåëÉ
ptJm^poNJrpoNMZ `áëÅç=mÉêëçå~ä=^ëëáëí~åí=NM=rëÉê=iáÅÉåëÉ
ptJm^poNJhupZG `áëÅç=mÉêëçå~ä=^ëëáëí~åí=NKQI=bñé~åëáçå=péÉÉÅÜ=oÉÅçÖåáíáçå=pÉëëáçåëI=páåÖäÉ=ä~åÖì~ÖÉN
ptJm^poNJhujZN `áëÅç=mÉêëçå~ä=^ëëáëí~åí=NKQI=bñé~åëáçå=péÉÉÅÜ=oÉÅçÖåáíáçå=pÉëëáçåëI=jìäíáéäÉ=ä~åÖì~ÖÉN
ptJm^poJquZN `áëÅç=mÉêëçå~ä=^ëëáëí~åí=NKQ=ÉåÜ~åÅÉÇ=qqp=ëÉëëáçåëI=~ää=ä~åÖì~ÖÉë=áåÅäìëáîÉN
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Personal Assistant Web site: http://www.cisco.com/go/personalassist
`áëÅç=mÉêëçå~ä=^ëëáëí~åí QJNV
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Cisco Unified Contact Center Enterprise delivers skills-based contact routing, voice
self-service, computer telephony integration (CTI), and multichannel contact management
over an IP infrastructure. By combining multichannel automatic-call-distributor (ACD)
functions with IP telephony in a unified solution, it helps enable companies to rapidly
deploy a distributed contact center infrastructure. Cisco Unified Contact Center Enterprise
supports multi-site deployments in both an all IP environment, and mixed IP and TDM
environments. It segments customers, monitors resource availability, and delivers each
contact to the most appropriate resource anywhere in the enterprise. The software profiles
each customer contact using related data such as dialed number and calling line ID,
caller-entered digits, data submitted on a Web form, and information obtained from a
customer database lookup. This combination of customer and contact center data is
processed through user-defined routing scripts that graphically reflect a company’s business
rules.
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`áëÅç=råáÑáÉÇ=`çåí~Åí=`ÉåíÉê= √ ^=ëáåÖäÉ=Åçåí~Åí=ÅÉåíÉê=ëçäìíáçå=íç=ëìééçêí=~ÖÉåíë=äçÅ~íÉÇ=áå=ãìäíáéäÉ=äçÅ~íáçåëI=áåÅäìÇáåÖ=Ñçêã~ä=
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√ ^=ëáåÖäÉ=Åçåí~Åí=ÅÉåíÉê=ëçäìíáçå=íç=ëìééçêí=áåÄçìåÇI=çìíÄçìåÇI=Éã~áä=~åÇ=ïÉÄ=Åçää~Äçê~íáçå=ÅÜ~ååÉäë
√ `ìëíçãÉê=êÉèìáêÉë=~=Ñìääó=êÉÇìåÇ~åí=ëçäìíáçå
hÉó=cÉ~íìêÉë=
√ Full Scalability from less than a hundred to thousands of seats; Multi-site Contact
Centers support; CRM Integration
√ Carrier-class, distributed fault tolerance helps ensure uninterrupted operation
√ Multi-channel interaction—Web collaboration with chat and callback, email, voice
mail and fax routing
√ Cradle-to-grave contact call detail records
√ Common agent and supervisor desktops across all Cisco customer interaction
management products
√ Pre-defined and custom real-time and historical reports; Real-time data integrated in
the agent and supervisor desktops
√ Support for custom call treatment for calls in queue includes support for music in
queue and custom messaging; Standard screen pop allows any caller-entered
information to be popped to the agent
√ Support for agent/supervisor interaction via chat; pre-define agent-supervisor messages
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ÅçãéçåÉåíëW=EêÉÇìåÇ~åíF=oçìíÉêX=EêÉÇìåÇ~åíF=içÖÖÉêX=EêÉÇìåÇ~åíF=`çããìåáÅ~íáçåë=j~å~ÖÉê=mÉêáéÜÉê~ä=d~íÉï~óEëFX=
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cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified Contact Center Enterprise Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLáéÅÅ
QJOM `áëÅç=råáÑáÉÇ=`çåí~Åí=`ÉåíÉê=båíÉêéêáëÉ
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Cisco Unified Contact Center Express provides easy-to-deploy, easy-to-use, highly
available, and sophisticated customer interaction management for 1 to 300 agents by
supporting a highly available virtual contact center with integrated self-service applications
across multiple sites secured with CSA. All Unified Contact Center Express solutions are
tightly integrated with Cisco Unified Communications Manager.
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√ ^å=É~ëó=íç=ÇÉéäçóI=ÅçåÑáÖìêÉ=~åÇ=ã~å~ÖÉ=îáêíì~ä=Åçåí~Åí=ÅÉåíÉê=ëçäìíáçå=Ñçê=NJPMM=~ÖÉåíë
√ ^=îáêíì~ä=Åçåí~Åí=ÅÉåíÉê=ëçäìíáçå=~î~áä~ÄäÉ=áå=íÜêÉÉ=ÇáÑÑÉêÉåí=é~Åâ~ÖÉëI=pí~åÇ~êÇI=båÜ~åÅÉÇ=~åÇ=
mêÉãáìãI=íç=ÉåëìêÉ=íÜÉ=êáÖÜí=ã~íÅÜ=ïáíÜ=óçìê=ÄìëáåÉëë=êÉèìáêÉãÉåíë
√ ^å=fso=ëÉäÑ=ëÉêîáÅÉ=ëçäìíáçå=Ñìääó=áåíÉÖê~íÉÇ=ïáíÜ=Åçåí~Åí=ÅÉåíÉê=çéÉê~íáçåë=áåÅäìÇáåÖ=~Äáäáíó=íç=ÇÉéäçó=
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√ ^å=~Äáäáíó=íç=áåíÉÖê~íÉ=ãìäíáéäÉ=`çåí~Åí=`ÉåíÉê=bñéêÉëë=ëóëíÉãë=áå=íÜÉ=ÅäçìÇ=ìåÇÉê=Åçåíêçä=çÑ=`áëÅç=
råáÑáÉÇ=f`j=áåÅäìÇáåÖ=éêÉ=~åÇ=éçëí=êçìíáåÖ=~åÇ=ÅÉåíê~äáòÉÇ=êÉéçêíáåÖK
√ oÉèìáêÉãÉåí=Ñçê=êÉÇìåÇ~åÅó=ïáíÜ=eáÖÜ=^î~áä~Äáäáíó=
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√ Reduces business costs while improving customer response by providing sophisticated
and distributed ACD, IVR, CTI, and agent/desktop services
√ Browser-based administration; integrates with Cisco Unified Communications Manager
browser-based administration
√ Cradle-to-grave contact call detail records
√ Standard screen allows any caller-entered information to be popped to the agent
√ Pre-defined or custom historical reports; Real-time reports within the agent and
supervisor desktops
√ High Availability with automatic failover for mission critical deployments
√ Complete, enterprise wide scalable Unified Contact Center solution with Cisco
Customer Interaction Network
√ Full support for agent/supervisor interaction via chat and to pre-define messages
√ Full IP call queue points and prompt; Collect voice interaction capabilities
√ Optional ASR and TTS capabilities
√ Support for custom call treatment such as music for calls in queue
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
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fm`uJQMJbke^k`ba kbt=QKM=bke^k`ba=aÉéäçóãÉåí
fm`uJQMJmobjfrj kbt=QKM=mobjfrj=aÉéäçóãÉåí
fm`uJQMJpqaJ^aalk ^aa=lkë=íç=~å=bufpqfkd=QKM=pq^ka^oa=aÉéäçóãÉåí
fm`uJQMJbkeJ^aalk ^aa=lkë=íç=~å=bufpqfkd=QKM=bke^k`ba=aÉéäçóãÉåí
fm`uJQMJmobJ^aalk ^aa=lkë=íç=~å=bufpqfkd=QKM=mobjfrj=aÉéäçóãÉåí
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
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See the Cisco Unified Contact Center Express Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLáéÅÅÉñéêÉëë
NK=^ÄÄêÉîá~íÉÇ=äáëí=çÑ=`áëÅç=råáÑáÉÇ=`çåí~Åí=`ÉåíÉê=cÉ~íìêÉë
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The Cisco Unified Contact Center Hosted solution is suitable for both enterprise customers
and service providers. For service providers, it creates a new, high-margin service revenue
stream for incumbent providers as well as new service carriers. The service provider hosts
the contact center infrastructure software-which is shared by multiple business
customers-in its central office or data center. Subscribing business customers can have IP
infrastructures, TDM infrastructures, or a combination of the two. For the enterprise
customer with multiple branch offices or divisions the value is a centralized contact center
infrastructure with the ability to offer services to its various divisions or satellite offices.
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`áëÅç=råáÑáÉÇ=`çåí~Åí= √ sÉêó=ä~êÖÉ=båíÉêéêáëÉ=ÅìëíçãÉêë=ïÜç=ï~åí=íç=ÇÉéäçó=~=ëáåÖäÉ=ëçäìíáçå=íç=ëìééçêí=ãìäíáéäÉ=ÄìëáåÉëëÔëìÅÜ=~ë=
`ÉåíÉê=eçëíÉÇ pí~íÉ=dçîÉêåãÉåíI=lìíëçìêÅÉëÔìåáíë=~ääçïáåÖ=É~ÅÜ=ÄìëáåÉëë=ìåáí=íç=ÑìåÅíáçå=~ìíçåçãçìëäó
√ pÉêîáÅÉ=mêçîáÇÉë=ïÜç=ï~åí=íç=çÑÑÉê=ã~å~ÖÉÇ=Åçåí~Åí=ÅÉåíÉê=ëÉêîáÅÉë=íç=íÜÉáê=ÅìëíçãÉêëK
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√ Virtual call center—Calls are routed to contact center agents independent of their
location, a service especially appealing to businesses with branch offices or home
agents
√ Network routing with CTI-Network-based ACD is combined with CTI services
√ Network IVR functionality is located in the network to provide information to callers
or to collect information from callers before they speak with a live agent
√ Calls are routed between contact centers based on call context information (dialed
number and caller ID), agent availability, and customer information from databases
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d~íÉï~óEëFX=EêÉÇìåÇ~åíF=fso=mÉêáéÜÉê~ä=d~íÉï~óEëF=Ñçê=ÅçååÉÅíáçå=íç=`áëÅç=fso=ëóëíÉãë=fpk=~åÇ=fmJfso=EkçåJ`áëÅç=fsoë=
êÉèìáêÉ=qÜáêÇ=é~êí=fso=éçêí=äáÅÉåëÉëFX=^Çãáåáëíê~íáîÉ=tçêâëí~íáçåEëFX=eáëíçêáÅ~ä=a~í~Ä~ëÉ=ëÉêîÉêEëFX=tÉÄsáÉï=ëÉêîÉê=~åÇ=
tÉÄsáÉï=ìëÉê=ÅçååÉÅíáçåëX=fåíÉêåÉí=pÅêáéí=bÇáíçê=EfpbF=ëÉêîÉê=~åÇ=fpb=ìëÉê=ÅçååÉÅíáçåëX=^ééäáÅ~íáçå=d~íÉï~óëX=EêÉÇìåÇ~åíF=
`qf=pÉêîÉê=Ñçê=PêÇ=é~êíó=`qf=ÅçååÉÅíáçåë=Eçåäó=Ñçê=åçåJ~ÖÉåí=ÇÉëâíçé=~ééäáÅ~íáçåF
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=
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See the Cisco Unified Contact Center Hosted Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLáéÅÅÜçëíÉÇ
QJOO `áëÅç=råáÑáÉÇ=`çåí~Åí=`ÉåíÉê=eçëíÉÇ=bÇáíáçå
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Through a combination of multi-channel contact management, intelligent routing, and
network-to-desktop CTI, the Cisco Unified ICM Enterprise segments customers, monitors
resource availability, and delivers each contact to the most appropriate resource anywhere
in the enterprise.
The Cisco Unified ICM Enterprise solution allows customers to keep their current TDM
solutions in place, while giving them a migration path to IP. When deployed with the
Customer Voice Portal, it lets customers begin to move call routing and queuing into the IP
Network, while leaving their existing TDM ACD’s and agents in place. Customers can
replace TDM ACD’s independently, and when it makes the most sense for them.
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`áëÅç=råáÑáÉÇ=f`j=båíÉêéêáëÉ √ `ìëíçãÉêë=ïáíÜ=ÉñáëíáåÖI=ãìäíáJëáíÉI=qaj=^`a=ëóëíÉãë=äççâáåÖ=Ñçê=~=Å~ää=êçìíáåÖ=~åÇ=`qf=ëçäìíáçå
√ `ìëíçãÉêë=äççâáåÖ=Ñçê=~=ãáÖê~íáçå=é~íÜ=Ñêçã=íÜÉáê=ÉñáëíáåÖ=qaj=~êÅÜáíÉÅíìêÉ=íç=~å=fm=ëçäìíáçå
hÉó=cÉ~íìêÉë
√ Carrier-class, distributed fault tolerance for uninterrupted operation
√ Profiles using contact-related data—dialed number and calling line ID, caller-entered
digits, data submitted on a Web form, or information obtained from a customer profile
database lookup; Processed using user-defined routing scripts that graphically reflect
business rules; Routes each contact to the optimum resource anywhere in the
enterprise; Delivers a unique and rich set of call event and customer profile data to the
targeted desktop as a contact arrives, personalizing service and maximizing efficiency
√ Gives customers the choice to interact via phone, Web, VoIP, text chat, or e-mail
√ Provides centralized management control over customer contacts, allowing users to
implement a single set of business rules that uniformly address customer needs
independent of contact channel or resource location
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
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f`jbJ_rkaib oÉèìáêÉë=íÜÉ=éìêÅÜ~ëÉ=çÑ=~í=äÉ~ëí=çåÉ=^`a=md=~åÇ=çåÉ=f`j=^ÖÉåí=äáÅÉåëÉK=cìåÅíáçå~äáíó=áåÅäìÇÉÇW=
jçåáíçê=PêÇ=é~êíó=^`a=EÅ~ää=~åÇ=~ÖÉåíF=~ÅíáîáíóX=`~ää=êçìíáåÖI=áåÅäìÇáåÖ=éêÉJêçìíáåÖ=Ñêçã=~=Å~êêáÉê=
åÉíïçêâ=~åÇ=éçëíJêçìíáåÖ=Ñêçã=~å=^`aX=eáëíçêáÅ~ä=a~í~Ä~ëÉ=ëÉêîÉêEëFX=tÉÄsáÉï=ëÉêîÉê=~åÇ=tÉÄsáÉï=
ìëÉê=ÅçååÉÅíáçåëX=fåíÉêåÉí=pÅêáéí=bÇáíçê=EfpbF=ëÉêîÉê=~åÇ=fpb=ìëÉê=ÅçååÉÅíáçåëX=^ééäáÅ~íáçåI=pni=~åÇ=
f`jJíçJf`j=d~íÉï~óëX=oÉÇìåÇ~åí=ÇÉéäçóãÉåí=çÑ=~ää=äáÅÉåëÉÇ=ÅçãéçåÉåíëX=fåíÉÖê~íáçåë=íÜêçìÖÜ=íÜÉ=
f`jÛë=`qf=áåíÉêÑ~ÅÉë=ïáíÜ=PêÇ=é~êíó=ÇÉîáÅÉë=íÜ~í=~êÉ=åçí=áåíÉåÇÉÇ=Ñçê=~ÖÉåí=ÇÉëâíçé=ìë~ÖÉX=`çååÉÅíáçåë=
íç=`áëÅç=fso=ëóëíÉãë=EfmJfso=~åÇ=`smF=~åÇ=~ää=êÉä~íÉÇ=ÑìåÅíáçåë=~å=f`j=Å~å=éÉêÑçêãI=ëìÅÜ=~ë=
ãçåáíçêáåÖI=êÉéçêíáåÖ=~åÇ=êçìíáåÖK
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified ICM Enterprise Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLáÅãÉÉ
`áëÅç=råáÑáÉÇ=f`j=båíÉêéêáëÉ=bÇáíáçå QJOP
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The Cisco Unified ICM Hosted enables a service provider to quickly become a strategic
business partner by hosting a broad continuum of mission-critical customer applications.
With current users, its functionality creates new revenue opportunities while strengthening
customer loyalty.
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√ cçê=íÜÉ=ëÉêîáÅÉ=éêçîáÇÉêÔ~=ìåáèìÉ=çééçêíìåáíó=íç=ÇÉäáîÉê=ÅêáíáÅ~ä=~ééäáÅ~íáçåë=í~áäçêÉÇ=íç=É~ÅÜ=ÅìëíçãÉêÛë=
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√ cçê=íÜÉ=ÅìëíçãÉêÔpÉêîáÅÉë=íç=äÉîÉê~ÖÉ=î~äìÉJ~ÇÇÉÇ=ëÉêîáÅÉ=éêçîáÇÉê=Å~é~ÄáäáíáÉë=íç=ãÉÉí=ÄìëáåÉëë=Öç~äë
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√ Virtual call center—Calls are routed to contact center agents independent of their
location, a service especially appealing to businesses with branch offices or home
agents
√ Network routing—Network-based ACD is combined with CTI services
√ Network IVR functionality is located in the network to provide information to callers
or to collect information from callers before they speak with a live agent
√ Calls are routed between contact centers based on call context information (dialed
number and caller ID), agent availability, and customer information from databases
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See the Cisco Unified ICM Hosted Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLëïLÅìëíÅçëïLéëNVTPLáåÇÉñKÜíãä
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Cisco Unified IP IVR is designed to enhance the efficiency of any organization by
simplifying business integration, increasing flexibility, and providing efficiency gains in
network hosting. These features reduce business costs while dramatically improving
customer satisfaction. Tightly integrated with Cisco Unified Communications Manager, the
Cisco Unified IP IVR offers ease of installation, configuration and application hosting
because it is constructed specifically to exploit the power of IP-based communications. It
facilitates concurrent multimedia communication processing.
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√ fãéêçîÉ=ÉÑÑÉÅíáîÉåÉëë=çÑ=~ìíçã~íÉÇ=îçáÅÉ=ëÉäÑJëÉêîáÅÉ=Äó=ÇÉéäçóáåÖ=ïçêäÇJÅä~ëë=Å~é~ÄáäáíáÉë
√ mêçîáÇÉ=~=ÅçåëáëíÉåí=ÅìëíçãÉê=ÉñéÉêáÉåÅÉ=~Åêçëë=ëÉäÑJëÉêîáÅÉ=EtÉÄ=~åÇ=îçáÅÉF=~åÇ=~ëëáëíÉÇJëÉêîáÅÉ=
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√ Written in Java to provide customer flexibility; Support for VoiceXML
√ Multimedia (voice/data/Web) IP-empowered application-generation environment
√ Interoperates with ASR and TTS servers via Media Resource Control Protocol (MRCP)
√ Offers web-based activation and administration; Multiple Language support
√ Supports VoiceXML application servers via VoiceXML 2.0
√ Flows (the Unified IP IVR applications) are stored in an industry standard LDAP
directory
√ Sold with Cisco Unified Communications Manager; Can be co-resident on the same
server as Communications Manager; Can function on a separate, dedicated media
convergence servers (MCSs) or Cisco-approved customer provided server
√ Packages available to scale up to 300 ports
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See the Cisco Unified IP IVR Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLëïLÅìëíÅçëïLéëPSRNLáåÇÉñKÜíãä
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The Cisco Unified Customer Voice Portal integrates with both traditional time-division
multiplexing (TDM) and IP-based contact centers to provide an unparalleled
call-management and call-treatment solution with a self-service IVR option that can use
information available to customers on the corporate Web server. With support for ASR and
TTS capabilities, callers can obtain personalized answers to increasingly complex questions
and can conduct business in new and innovative ways-all without the costs of interacting
with a live agent. The Unified CVP solution offers a unique capability of providing the
voice processing on Cisco ISR, AS5350 or AS5400 Access Servers, thus allowing the same
self-service application to be deployed at a retail office or at large customer call centers,
thus significantly reducing customers’ bandwidth utilization.
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See the Cisco Unified Customer Voice Portal Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅîé
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Cisco Unified IP Phones provide unmatched levels of integrated
business functionality and converged environment. The Cisco
Unified IP Phone 7985G is a personal desktop video phone with
camera and video screen in one unit. The Cisco Unified IP Phone
7971G-GE, 7961G-GE, and 7941G-GE offer a Gigabit Ethernet port for integration to a PC
or desktop server. The Cisco Unified IP Phone 7970G and 7971G-GE includes a color,
high-resolution backlit touch-screen display. The Cisco Unified IP Phone 7960G manager
set and the Cisco Unified IP Phone 7961G enhanced manager set address the
communication needs for a high or busy amount of phone traffic. The Cisco Unified IP
Phone 7940G business set and the Cisco Unified IP Phone 7941G enhanced business set
address the communication needs for medium to high telephone traffic. The Cisco Unified
IP Phone 7911G “basic sets” address the communication needs for low to medium
telephone traffic. The Cisco Unified IP Phone Expansion Module 7914 provides additional
buttons and LCD to the Cisco Unified IP Phone 796X series and 797X series, increasing the
total number of buttons to 20 with one module, or 34 with two modules. The Cisco Unified
IP Conference Station 7936, a high-quality hands-free conference station, is designed for
use on desktops and offices and in small to medium-sized conference rooms. The Cisco
Unified Wireless IP Phone 7920 is an easy-to-use IEEE 802.11b wireless IP phone that
provides comprehensive voice communications.
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√ Dynamic soft keys present calling options based on context
√ Open APIs using XML to deliver applications to the display
√ Automatic phone discovery, VLAN configuration, and registration
√ QoS is provided via support of 802.1Q/p, in addition to configurable DIFFSERV and TOS
√ Voice-activity detection, silence suppression, comfort-noise generation, and error
concealment
√ G.711a, G.711u, G.729ab audio-compression coder-decoders (codecs); Software upgrade
support via Trivial File Transfer Protocol (TFTP) server
√ Microsoft NetMeeting enabled—application sharing and video conferencing
√ Integrated Ethernet Switch supporting Ethernet connectivity for a downstream PC
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√ Integrated Inline power support allows the phone to receive power over the LAN
√ A hearing-aid-compatible handset
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See the Cisco Unified IP Phones Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLáéíÉä
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The Cisco ATA 186 and 188 Analog Telephone Adaptors
bring analog telephones into the networked world. The Cisco
ATA series of products address the low-end product portfolio
need by targeting the enterprise, business local services,
small-office environment and the emerging managed voice services market. These cost
effective handset-to-Ethernet adaptors enable analog devices, such as phones and fax
machines, to support voice-over-IP (VoIP) services. The Cisco ATA 186 is equipped with,
and a single RJ-45 Ethernet port. The Cisco ATA 188 has two RJ-11 voice ports and two
RJ-45 ports. The internal Ethernet switch allows for a direct connection to a 10/100BASE-T
Ethernet network and connectivity to a co-located PC or other Ethernet-based device via the
RJ-45 ports.
Cisco ATAs can be configured1 to use the standards-based VoIP protocols SIP as well as
Skinny Client Control Protocol (SCCP).
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`áëÅç=^q^=pÉêáÉë=çÑ=^å~äçÖ= √ bå~ÄäÉ=~å~äçÖ=ÇÉîáÅÉëI=ëìÅÜ=~ë=éÜçåÉë=~åÇ=Ñ~ñ=ã~ÅÜáåÉëI=íç=ëìééçêí=sçáÅÉ=çîÉê=fm=ëÉêîáÅÉë=Äó=ÅçåîÉêíáåÖ=íÜÉ=
qÉäÉéÜçåÉ=^Ç~éíçêë= ~å~äçÖ=ëáÖå~ä=áåíç=~å=fm=ëáÖå~ä
√ `çåíáåìÉ=ìëÉ=çÑ=ÉñáëíáåÖ=~å~äçÖ=éÜçåÉë=ïáíÜ=fm=åÉíïçêâ
hÉó=cÉ~íìêÉë
√ Auto-provisioning with Trivial FTP provisioning servers
√ Automatic assignment of IP address, network route IP, and subnet mask via DHCP
√ Optional web configuration through built-in Web server
√ Optional touch-tone telephone keypad configuration with voice prompt
√ Administration password to protect configuration and access
√ Advanced pre-processing to optimize full-duplex voice compression
√ High performance line-echo cancellation eliminates noise and echo
√ Voice activity detection (VAD) and comfort noise generation (CNG) save bandwidth
by delivering voice, not silence
√ Dynamic network monitoring to reduce jitter artifacts such a packet loss
péÉÅáÑáÅ~íáçåë
cÉ~íìêÉ= `áëÅç=^q^=NUS `áëÅç=^q^=NUU
qÉäÉéÜçåÉ=~åÇ=åÉíïçêâ= O=ogJNN=cup=éçêíë O=ogJNN=cup=éçêíë
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aáãÉåëáçåë=Ee=ñ=t=ñ=aF NKR=ñ=SKR=ñ=RKTR=áåK=EPKU=ñ=NSKR=ñNQKS=ÅãF NKR=ñ=SKR=ñ=RKTR=áåK=EPKU=ñ=NSKR=ñNQKS=ÅãF
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^q^NUUJfNJ^ `áëÅç=^q^=NUU=OJéçêí=~Ç~éíçê=ïáíÜ=ëïáíÅÜI=SMM=çÜã=áãéÉÇ~åÅÉ
^q^NUUJfOJ^ `áëÅç=^q^=NUU=OJéçêí=~Ç~éíçê=ïáíÜ=ëïáíÅÜI=ÅçãéäÉñ=áãéÉÇ~åÅÉ=EOTM=çÜã=áå=ëÉêáÉë=ïáíÜ=TRM=çÜã=~åÇ=NRM=
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^q^`^_Jk^ ^q^=éçïÉê=ëìééäó=Å~ÄäÉ=Ñçê=kçêíÜ=^ãÉêáÅ~åJëíóäÉ=éçïÉê=ëóëíÉãë
^q^`^_Jbr ^q^=éçïÉê=ëìééäó=Å~ÄäÉ=Ñçê=`çåíáåÉåí~ä=bìêçéÉ~åJëíóäÉ=éçïÉê=ëóëíÉãë
^q^`^_Jrh ^q^=éçïÉê=ëìééäó=Å~ÄäÉ=Ñçê=råáíÉÇ=háåÖÇçã
^q^`^_J^o ^q^=éçïÉê=ëìééäó=Å~ÄäÉ=Ñçê=^êÖÉåíáå~
^q^`^_Jgm ^q^=éçïÉê=ëìééäó=Å~ÄäÉ=Ñçê=g~é~å
^q^`^_J^r ^q^=éçïÉê=ëìééäó=Å~ÄäÉ=Ñçê=^ìëíê~äá~
NK pçãÉ=ÅçìåíêáÉë=Ü~îÉ=íÉäÉéÜçåÉ=åÉíïçêâë=íÜ~í=äáëí=ãìäíáéäÉ=áãéÉÇ~åÅÉ=êÉèìáêÉãÉåíëK=fí=áë=áãéçêí~åí=íç=ÅäçëÉäó=
~ééêçñáã~íÉ=íÜÉ=áãéÉÇ~åÅÉ=çÑ=íÜÉ=íóéáÅ~ä=Ü~åÇëÉíë=ìëÉÇ=áå=íÜÉ=êÉÖáçå=ïÜÉå=ëÉäÉÅíáåÖ=íÜÉ=éêçéÉê=ÅçåÑáÖìê~íáçåK=qÜÉ=
áåÅçêêÉÅí=ÅÜçáÅÉ=ã~ó=äÉ~Ç=íç=éççê=ÉÅÜç=Å~åÅÉää~íáçå=éÉêÑçêã~åÅÉK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco ATA Series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçL~í~NUS and
ÜííéWLLïïïKÅáëÅçKÅçãLÖçL~í~NUU
`áëÅç=^q^=pÉêáÉë=çÑ=^å~äçÖ=qÉäÉéÜçåÉ=^Ç~éíçêë QJOV
`Ü~éíÉê ==Q
`áëÅç=fm=`çããìåáÅ~íçê
Cisco IP Communicator is a software-based application that gives computers the
capabilities and features of Cisco Unified IP Phones, providing high-quality voice calls and
connection to company services while on the road, in the office, or from wherever users may
have access to the corporate network. When used remotely, users have access to the same
familiar phone services they have in the office. While registered to the Cisco Unified
Communications Manager call processing system, Cisco IP Communicator has the features
and functionality of a full-featured Cisco Unified IP Phone including the ability to transfer
calls, forward calls, and conference additional participants to an existing call.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=fm=`çããìåáÅ~íçê √ ^=ëçÑíéÜçåÉ=íÜ~í=éêçîáÇÉë=ÜáÖÜJèì~äáíó=îçáÅÉ=Å~ääë=~åÇ=ÉñíÉåëáîÉ=íÉäÉéÜçåó=ÑÉ~íìêÉë
√ ^=ëìééäÉãÉåí~ä=íÉäÉéÜçåÉ=íÜ~í=éêçîáÇÉë=~ÅÅÉëë=íç=éÜçåÉ=ÉñíÉåëáçåë=~åÇ=ëÉêîáÅÉë=çìíëáÇÉ=íÜÉ=çÑÑáÅÉ
hÉó=cÉ~íìêÉë
√ Works with Cisco Unified Video Advantage—Brings video telephony to the
telecommuter and mobile worker’s communication experience. Available video is
automatically displayed through Cisco Unified Video Advantage
√ Easy to use—Feature parity with Cisco’s advanced IP phones, IP phone services
support (XML) to deliver company specific applications to the desktop, and
auto-detection of Cisco VPN client
√ Premium voice quality—Audio Tuning Wizard for setting audio levels properly,
advanced jitter buffer and packet loss concealment algorithms, and echo suppression
and noise cancellation
√ Easy to manage—Unified administration with Cisco Unified IP Phones and automatic
software upgrades; system administrators can provision as they would any other Cisco
Unified IP Phone
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
`áëÅç=fm=`çããìåáÅ~íçê
ptJfm`ljjJbN `áëÅç=fm=`çããìåáÅ~íçê=pçÑíï~êÉ
ptJ``jJriJfm`ljjJb pí~íáçå=rëÉê=iáÅÉåëÉ=Ñçê=`áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉê
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco IP Communicator Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLëïLîçáÅÉëïLéëRQTRLáåÇÉñKÜíãä
QJPM `áëÅç=fm=`çããìåáÅ~íçê
`Ü~éíÉê ==Q
`áëÅç=råáÑáÉÇ=mÉêëçå~ä=`çããìåáÅ~íçê
Cisco Unified Personal Communicator is a software-based application that transparently
integrates a wide variety of communication applications and services. It lets users access
their most frequently used communication tools all from a single, rich-media interface
connected to Cisco Unified Communications Manager 6.0. With Cisco Unified Personal
Communicator, users can communicate and collaborate in real-time whether they are in the
office, at home or on the road. It is easy-to-use and features an intuitive user interface which
is supported on both the Windows PC and MAC.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=råáÑáÉÇ=mÉêëçå~ä= √ ^=ìåáÑáÉÇ=ÅäáÉåí=íÜ~í=ëÉ~ãäÉëëäó=áåíÉÖê~íÉë=éêÉëÉåÅÉI=îçáÅÉI=îáÇÉçI=ãÉëë~ÖáåÖI=~åÇ=tÉÄ=ÅçåÑÉêÉåÅáåÖ
`çããìåáÅ~íçê √ mçïÉêÑìä=ÅçããìåáÅ~íáçåë=Å~é~ÄáäáíáÉë=áåíÉÖê~íÉÇ=ïáíÜ=íÜÉ=éÉêëçå~ä=ÅçãéìíÉêI=áåÅäìÇáåÖ=áåíÉÖê~íÉÇ=Åçåí~Åí=
äáëíëI=ÅäáÅâJíçJÅ~ääI=îçáÅÉã~áä=éä~óÄ~ÅâI=áåÄçìåÇ=Å~ää=åçíáÑáÅ~íáçåI=~åÇ=ãÉÇá~=ÉëÅ~ä~íáçåK
√ ^=ëìééäÉãÉåí~ä=íÉäÉéÜçåÉ=íÜ~í=éêçîáÇÉë=~ÅÅÉëë=íç=éÜçåÉ=ÉñíÉåëáçåë=~åÇ=ëÉêîáÅÉë=çìíëáÇÉ=íÜÉ=çÑÑáÅÉ
hÉó=cÉ~íìêÉë
√ Presence—View real-time availability and preferred communication methods of other
users
√ Click-to-call—Dial from the contact list, using either the integrated softphone or an
associated Cisco Unified IP phone
√ Conferencing—Launch voice, video or Web conferencing sessions at a moment’s
notice to exchange ideas “face-to-face” or share content, such as a presentation
√ Voice messages—Access Cisco Unity Connection voicemail messages; view,
playback, sort, and delete messages—all from one client application
√ Unified contact list—Search your corporate directory to locate contacts quickly then
simply click to call
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
`áëÅç=råáÑáÉÇ=mÉêëçå~ä=`çããìåáÅ~íçê
rm`J`ifbkqJhVJm` `áëÅç=råáÑáÉÇ=mÉêëçå~ä=`çããìåáÅ~íçê=
rm`J`^jbo^pJOQZ `áëÅç=sq=`~ãÉê~=ff=OQ=råáí=_ìåÇäÉ
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified Personal Communicator Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLìåáÑáÉÇéÉêëçå~äÅçã=
`áëÅç=råáÑáÉÇ=mÉêëçå~ä=`çããìåáÅ~íçê QJPN
`Ü~éíÉê ==Q
`áëÅç=bãÉêÖÉåÅó=oÉëéçåÇÉê
Cisco Emergency Responder (ER) enhances emergency calling from Cisco Unified
Communications Manager. It assures that Cisco Unified Communications Manager sends
emergency calls to the appropriate Public Safety Answering Point (PSAP). Cisco ER helps
the PSAP identify the caller’s location and, if necessary, return the call.
hÉó=cÉ~íìêÉë
√ Automatically Tracks IP Phone Location—Tracks IP phones by their IP address;
Changes in phone locations can be detected within minutes; Analog phones connected
to Foreign Exchange Station (FXS) ports are manually configured
√ Provides Emergency Call Routing Instructions to Cisco Unified Communications
Manager
√ Identifies Caller Location to LECs and PSAPs—Replaces the calling party number
associated with an emergency call with one that corresponds to the caller’s location
√ Eliminates Administration for IP Phone Relocation
√ Supports Emergency Callback—ELINs are configured for Direct Inward Dialing
(DID) and can be used by PSAPs to return emergency calls, if necessary; can be
returned directly to phones with non-DID line numbers
√ Alerts Customer Security Personnel to Emergency Calls in Progress
√ Logs Emergency Calls and Location Record Changes
péÉÅáÑáÅ~íáçåë
cÉ~íìêÉ `áëÅç=bãÉêÖÉåÅó=oÉëéçåÇÉê
pìééçêíÉÇ=mä~íÑçêã `áëÅç=TUMM=ëÉêáÉë=jÉÇá~=`çåîÉêÖÉåÅÉ=pÉêîÉêëX=`áëÅç=fm=qÉäÉéÜçåó=léÉê~íáåÖ=póëíÉãX=`áëÅç=fm=qÉäÉéÜçåó=
^ééäáÅ~íáçåë=_~Åâìé=~åÇ=oÉëíçêÉ=póëíÉãX=léíáçå~ä=pÉÅìêáíó=pÅêáéíX=`áëÅç=pÉÅìêáíó=^ÖÉåíX=kÉíïçêâ=
^ëëçÅá~íÉë=jÅ^ÑÉÉ=sáêìëpÅ~å=båíÉêéêáëÉX=póã~åíÉÅ=^åíáîáêìë=`çêéçê~íÉ=bÇáíáçåX
mêçÇìÅí=`çãé~íáÄáäáíó `áëÅç=råáÑáÉÇ=fm=mÜçåÉë=TVMOdI=TVMRdI=TVNMdI=TVNMdHptI=TVNNdI=TVNOdI=TVQMdI=TVQNdI=TVQNdJdbI=TVSMdI=
TVSNdI=TVSNdJdbI=TVTMdI=TVTNdI=TVURdX=`áëÅç=råáÑáÉÇ=fm=mÜçåÉ=táêÉäÉëë=TVOM=EfmJëìÄåÉíJÄ~ëÉÇ=íê~ÅâáåÖ=
çåäóFX=`áëÅç=råáÑáÉÇ=fm=`çåÑÉêÉåÅÉ=pí~íáçåë=TVPRI=TVPSX=`áëÅç=råáÑáÉÇ=`äáÉåíX=`áëÅç=fm=`çããìåáÅ~íçêX=`áëÅç=
fm=pçÑímÜçåÉ=EÇçÉë=åçí=ëìééçêí=`amJÄ~ëÉÇ=íê~ÅâáåÖFX=`áëÅç=^q^=NUM=ëÉêáÉë=^å~äçÖ=qÉäÉéÜçåÉ=^Ç~éíçêë=
Eã~åì~ä=ÅçåÑáÖìê~íáçå=çåäóFX=`áëÅç=sd=OMM=ëÉêáÉë=^å~äçÖ=mÜçåÉ=d~íÉï~óë=Eã~åì~ä=ÅçåÑáÖìê~íáçå=çåäóFX=`áëÅç=
`~í~äóëí=OVMM=uiI=OVQMI=OVRMI=OVSMI=OVTMI=PRMM=uiI=PRRMI=PRSMI=PTRMI=QMMMI=QRMMI=QVMMI=RMMMI=RRMMI=SMMM=~åÇ=SRMM=
ëÉêáÉë=i^k=pïáíÅÜÉëX=`áëÅç=bíÜÉêåÉí=pïáíÅÜáåÖ=kÉíïçêâ=jçÇìäÉë=áå=`áëÅç=PTMM=ëÉêáÉë=jìäíáëÉêîáÅÉ=^ÅÅÉëë=
oçìíÉêëI=OUMM=~åÇ=PUMM=ëÉêáÉë=fåíÉÖê~íÉÇ=pÉêîáÅÉë=oçìíÉêë
pçÑíï~êÉ=`çãé~íáÄáäáíó `áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉê
`áëÅçtçêâë=fm=`çããìåáÅ~íáçåë=léÉê~íáçåë=j~å~ÖÉê
`áëÅçtçêâë=fm=qÉäÉéÜçåó=båîáêçåãÉåí=jçåáíçê
póëíÉã=`~é~Åáíó j`p=TUNR j`p=TUOR j`p=TUPR j`p=TUQR
^ìíçã~íáÅ~ääó=qê~ÅâÉÇ=mÜçåÉë SIMMM NOIMMM OMIMMM PMIMMM
j~åì~ääó=`çåÑáÖìêÉÇ=mÜçåÉë NIMMM OIRMM RIMMM NMIMMM
oç~ãáåÖ=mÜçåÉë=EéÉê=`áëÅç= SMM NIOMM OIMMM PIMMM
bãÉêÖÉåÅó=oÉëéçåÇÉê=`äìëíÉêF
pïáíÅÜÉë OMM RMM NIMMM OIMMM
pïáíÅÜ=mçêíë NOIMMM PMIMMM SMIMMM NOMIMMM
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
`áëÅç=bãÉêÖÉåÅó=oÉëéçåÇÉêN
ptJ`boJNKPJpsoZ `bo=NKP=pçÑíï~êÉ=mäìë=`bo=NKu=rëÉê=iáÅÉåëÉ=NMM=mÜçåÉë
hbvJ`boNKuJNMMZ `bo=NKu=ENKO=çê=eáÖÜÉêF=rëÉê=iáÅÉåëÉ=NMM=mÜçåÉë
hbvJ`boNKuJRMMZ `bo=NKu=ENKO=çê=eáÖÜÉêF=rëÉê=iáÅÉåëÉ=RMM=mÜçåÉë
hbvJ`boNKuJNhZ `bo=NKu=ENKO=çê=eáÖÜÉêF=rëÉê=iáÅÉåëÉ=NMMM=mÜçåÉë
hbvJ`boNKuJRhZ `bo=NKu=ENKO=çê=eáÖÜÉêF=rëÉê=iáÅÉåëÉ=RMMM=mÜçåÉë
hbvJ`boNKuJNMhZ `bo=NKu=ENKO=çê=eáÖÜÉêF=rëÉê=iáÅÉåëÉ=NMMMM=mÜçåÉë
NK oÉÇìåÇ~åí=ìëÉê=äáÅÉåëÉë=~êÉ=åçí=êÉèìáêÉÇ=ïÜÉå=çêÇÉêáåÖ=êÉÇìåÇ~åí=`bo=ëÉêîÉêë=Ñçê=~=ëáåÖäÉ=`bo=ÖêçìéK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Emergency Responder Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅÉê
QJPO `áëÅç=bãÉêÖÉåÅó=oÉëéçåÇÉê
`Ü~éíÉê ==Q
`áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉê=^ëëáëí~åí
Cisco Unified Communications Manager Assistant provides the call-routing and call
management capabilities required in a manager/administrative assistant business
environment while giving users a choice of phone devices that better fit their needs. By
combining a PC-based console application with various soft keys and display panes on
Cisco Unified IP phones, it can present users job-specific tools—such as directories with
click to dial, drag and drop functionality—to more efficiently manage calls.
Cisco Unified Communications Manager Assistant is configured in either proxy-line mode
or shared-line mode. In proxy-line mode, managers and assistants have different directory
numbers or lines on their phones, but calls to managers are usually diverted to the assistant’s
line based on customizable dynamic filters. In shared-line mode, both managers and
assistants share the same directory number, but assistants can handle calls without
disturbing managers. Either mode can be used in conjunction with the PC based console
application or a new XML based phone service that does not require a PC.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=råáÑáÉÇ= √ ^Çãáåáëíê~íáîÉ=^ëëáëí~åíë=ïÜç=åÉÉÇ=~å=ÉÑÑáÅáÉåí=ï~ó=íç=ãçåáíçê=~åÇ=ã~å~ÖÉ=Å~ääë=Ñçê=ãìäíáéäÉ=ã~å~ÖÉêë
`çããìåáÅ~íáçåë=j~å~ÖÉê= √ j~å~ÖÉêë=ïÜç=êÉÖìä~êäó=Ü~îÉ=íÜÉáê=Å~ääë=~åëïÉêÉÇ=Äó=~å=^ëëáëí~åí
^ëëáëí~åí
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco CMA Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLáéã~
`áëÅç=j`p=TUMM=pÉêáÉë=jÉÇá~ `çåîÉêÖÉåÅÉ=pÉêîÉêë
`áëÅç=j`p=TUNRJfO
√ Provides an entry level tower server equipped with an Intel
Pentium™ D4 2.8 GHz processor, 80GB Serial Attached ATA
(SATA) hard drive and single non-hot-swap power supply
`áëÅç=j`p=TUORJeO=~åÇ=`áëÅç=j`p=TUORJfO
√ Provides an entry level rack mount server that occupies only one rack mounting space
√ Equipped with an Intel Pentium™ D4 2.8 GHz processor, two 80GB Serial Attached
ATA (SATA) hard drives configured as RAID1 and a single non-hot-swap power supply
`áëÅç=j`p=TUPRJeN=~åÇ=`áëÅç=j`p=TUPRJfN
√ Each provides a highly available mid-level rack mounted server solution that is
equipped with an Intel Xeon™ 3400MHz processor, up to six hot-swap small computer
system interface (SCSI) hard disks, a Redundant Array of Independent Disks (RAID)
1/0 Controller, hot-swap redundant fans and redundant hot-swap power supplies.
√ An optional tape backup is available
`áëÅç=j`p=TUQRJeN=~åÇ=`áëÅç=j`p=TUQRJfN
√ Each provides a powerful and highly reliable high level rack mounted server solutions
√ Equipped with two Intel Xeon™ 3400MHz processors, up to six hot-swap SCSI hard
disks, RAID 1/0 controller, redundant hot-swap fans and redundant hot-swap power
supplies
√ An optional tape backup is available
`áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉê=^ëëáëí~åí QJPP
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See the Cisco Voice Gateways Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLîçáÅÉÖ~íÉ
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The Cisco AS5350XM Universal Gateway is a one-rack-unit
(1RU) gateway supporting 2 to 16-port T1/E1 or 1 CT3 configurations that provides voice,
fax, data and SBC services on any port at any time. This cost-effective platform is ideally
suited for SP and enterprise environments. The Cisco AS5350XM Universal Gateway
doubles the performance of the original Cisco AS5350 and delivers significant memory
enhancements to offer high performance and high reliability in a compact, modular design.
The Cisco AS5350XM Universal Gateway supports existing Cisco AS5350 trunk
termination, universal port feature cards and the new PVDM2 DSP cards in a more powerful
chassis to ensure continuing network investment protection.
tÜÉå=íç=pÉää
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√ qKPU=êÉ~äJíáãÉ=Ñ~ñ=êÉä~óI=qKPT=Ñ~ñ=ëíçêÉ=~åÇ=Ñçêï~êÇI=Ñ~ñ=ÇÉíÉÅíáçåI=ìåáÑáÉÇ=ÅçããìåáÅ~íáçåë
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√ 1 RU modular high-performance 2 to 16 channelized T1/E1/PRI system with ability to
support up to 1 CT3 of G.711
√ Universal Gateway—offering best in class voice, fax, and remote access services
√ Concurrent gateway and session border control operation
√ Ideal for Tier 2/3 ISPs and enterprises requiring innovative universal services
√ Feature cards: 2, 4, or 8 T1/E1/PRI feature cards (ISDN calls terminated on the card);
1 CT3 feature card; 60 or 108 channel Universal Port feature card; 384 channel voice
feature card
√ Two 10/100/1000BaseT autosensing Gigabit Ethernet LAN ports
√ Two 8 MB serial WAN ports for Frame Relay, HDLC, or PPP WAN backhaul
√ Carrier Class Resiliency—All feature cards and fan tray are hot swappable, modem and
voice DSP are pooled and can be configured as spares, internal power supply with dual
fans, Redundant LAN/WAN backhaul ports, Thermal management and environmental
monitoring, ETSI/NEBS Level 3 compliant
√ Single or Redundant AC or DC power supply and replaceable redundant fan assembly
√ Cisco SS7 signaling gateway interoperability
QJPS jÉãçêó=fåÑçêã~íáçå=Ñçê=råáîÉêë~ä=d~íÉï~óë
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See the Cisco Universal Gateways and Access Servers Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLÜïLá~ÇLáåÇÉñKÜíãä
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Cisco AS5400 XM Universal Gateway offer unparalleled
capacity in only two rack units (2RUs) and provide voice,
fax and data services on any port at any time. High-density (up to 1 CT3 of VoIP and 2 CT3
of TDM switching), low-power consumption (as low as 3.5A at 48 VDC per CT3 of G.711),
and universal port DSPs make the Cisco AS5400XM Universal Gateways ideal for many
network deployment architectures, especially co-location environments and mega POPs.
The Cisco AS5400XM Universal Gateway supports the Cisco AS5400’s and Cisco
AS5400HPX’s trunk termination and universal port feature cards in a more powerful
chassis while doubling the performance and delivering significant memory enhancements
for high performance.
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√ båÜ~åÅÉÇ=éÉêÑçêã~åÅÉ=Ñçê=éêçÅÉëëçê=áåíÉåëáîÉ=q`i=çê=suji=ëÅêáéíáåÖ=Ñçê=ÅçãéäÉñ=îçáÅÉ=ëÉêîáÅÉë=
√ qKPU=êÉ~äJíáãÉ=Ñ~ñ=êÉä~óI=qKPT=Ñ~ñ=ëíçêÉ=~åÇ=Ñçêï~êÇI=Ñ~ñ=ÇÉíÉÅíáçåI=ìåáÑáÉÇ=ÅçããìåáÅ~íáçåë
hÉó=cÉ~íìêÉë
√ Ideally suited for SP and enterprise environments that require innovative voice, fax,
and data services
√ 2RU, CT3-capable universal gateway with hot-swappable cards and internal redundant
power supply
√ Universal Gateway offering best in class voice, fax, remote access and SBC services
√ Concurrent gateway and session border control operation
√ Feature cards: 4, or 8 T1/E1/PRI feature cards (ISDN calls terminated on the card); 1
CT3 feature card; 60 or 108 channel Universal Port feature card; 384 channel voice
feature card
√ Two 10/100/1000BaseT autosensing Gigabit Ethernet LAN ports
√ Redundant 8 Mbps serial backhaul ports for Frame Relay, HDLC or PPP WAN
Backhaul
√ One fast console port for local administrative access; one auxiliary port for remote
administrative access
√ Redundant LAN/WAN backhaul ports
√ ETSI/NEBS Level 3 compliant
√ Redundant AC or DC power supply with dual fans
√ Cisco SS7 signaling gateway interoperability
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See the Cisco Universal Gateways and Access Servers Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLÜïLá~ÇLáåÇÉñKÜíãä
hÉó=cÉ~íìêÉë
√ Hot-swappable redundant power supplies and power feeds
√ Redundant DSPs and RSC; redundant blower for cooling; CAC
√ Supports any coder-decoder (CODEC) at 100-percent capacity; simplify network
engineering
√ Router Processor Redundancy+ for high availability
√ Thermal/Power management and redundant fans
√ DSP Resource Recovery Feature
√ Supports H.323v2, H.323v3, H.323v4, SIP and MGCP 1.0
√ Application-specific support including AOL and Prodigy traffic
√ WAN optimization—routing filters, snapshot routine, dial-on-demand routing
√ ETSI/NEBS Level 3 compliant
√ Cisco SS7 signaling gateway interoperability
√ Stratum-3 clock support
√ 802.1Q/1p VLAN/ISL support
√ Up to three chassis per rack (14RU chassis) and only 30A @48V for four CT3 of high
complexity voice (11ma per voice channel, 12ma with route processor redundancy)
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See the Cisco Universal Gateways and Access Servers Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLÜïLá~ÇLáåÇÉñKÜíãä
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Cisco Unified MeetingPlace—part of the Cisco Unified Communications system—is a
complete rich-media conferencing solution that seamlessly integrates voice, video, and Web
conferencing capabilities to make remote meetings as natural and effective as face-to-face
meetings for unmatched productivity gains. Cisco Unified MeetingPlace is deployed “on
network,” behind the firewall and integrated directly into an organization’s private voice
and data networks and enterprise applications, to provide significant cost savings, the
utmost in security, and a superior user experience.
The solution integrates enterprise-class voice, web and video conferencing with industry
leading video setup and control capabilities to meet the needs of organizations looking for
a single enterprise-class solution and user environment for voice, web and video
conferencing.
hÉó=cÉ~íìêÉë
√ Voice, video, and Web conferences can be set up and attended in a single step—from
Cisco Unified IP Phones, instant messaging clients, Web browsers, and Microsoft
Outlook and Lotus Notes calendars; Meeting participants have total control from a
single browser interface; Provides a highly collaborative meeting and training
environment
√ Isolate confidential meetings and content behind the firewall for secure data network
transport while providing the flexibility to meet with external parties
√ Know who attended a meeting, how it was attended—voice, video, or Web, who is
speaking, and who is sharing; With the appropriate permissions, control meeting
characteristics including Web conferencing permissions, speaking permissions—mute
and listen only, recording, and meeting security
√ Deployed in a variety of ways—on premises or hosted, customer managed or
outsourced; Cisco Managed Solutions and managed services partners can provide
system administration and end-user help desk functions for on-premises or hosted
systems
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NK pçãÉ=ÅçìåíêáÉë=Ü~îÉ=íÉäÉéÜçåÉ=åÉíïçêâë=íÜ~í=äáëí=ãìäíáéäÉ=áãéÉÇ~åÅÉ=êÉèìáêÉãÉåíëK=fí=áë=áãéçêí~åí=íç=ÅäçëÉäó=
~ééêçñáã~íÉ=íÜÉ=áãéÉÇ~åÅÉ=çÑ=íÜÉ=íóéáÅ~ä=Ü~åÇëÉíë=ìëÉÇ=áå=íÜÉ=êÉÖáçå=ïÜÉå=ëÉäÉÅíáåÖ=íÜÉ=éêçéÉê=ÅçåÑáÖìê~íáçåK=qÜÉ=
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See the Cisco Unified MeetingPlace Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLãÉÉíáåÖéä~ÅÉ
`áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë
Cisco Unified MeetingPlace Express is an integrated voice and Web conferencing solution
that helps midsize organizations realize the cost savings and productivity benefits of
deploying conferencing over internal networks. Part of the Cisco Unified Communications
System, Cisco Unified MeetingPlace Express provides simple, powerful conferencing
functions that are easy to deploy and manage. It helps enable highly productive virtual
meetings by integrating meeting management and control capabilities directly into Web and
Cisco Unified IP Phone interfaces.
hÉó=cÉ~íìêÉë
√ Advanced Voice Conferencing—Include real-time mixing of up to three simultaneous
speakers, input volume adjustment of each participant, recording, entry and exit
notification, breakout sessions, automatic meeting extension and end-of-meeting
warning
√ Streamlined Web Conferencing—Adobe Flash-based Web conferencing interface
streamlined for meeting management and simple screen sharing of applications or the
entire desktop; Shared content scales to any screen resolution on multiple platforms;
Annotations, text chat and meeting notes for an agenda
√ Powerful Meeting Management—From the Web interface, users can mute/unmute
themselves and see who is in the meeting, how they are participating, who is speaking,
and who is sharing. With permission, users can mute other attendees and control
attendee sharing permission levels; Easy Deployment and Management—Installed on
a single server and supports industry standard protocols—H.323 and SIP—for
connectivity with a range of telephony systems; Integrates with the Cisco Unified
Communications Manager directory to simplify profile management automating user
authentication and profile setup; Web-based administration capabilities include report
generation, conference monitoring, diagnostics, and interface configuration
√ Simple Meeting Setup and Attendance—Includes Web, Microsoft Outlook, Cisco
Unified IP phone, and touchtone phone interfaces for setting up and attending meetings
√ Strong Security—SSL encryption, behind the firewall deployment, and multiple
meeting security options including meeting access authentication and in-meeting
controls such as “lock meeting” and “remove participants” functionality
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jmbJibJNs `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=ib=m~Åâ~ÖÉ=réÖJN=sçáÅÉ=`çåÅìêêÉåí=ri
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jmbJi^kdEZF `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=i~åÖì~ÖÉ=iáÅÉåëÉI=O=çê=ãçêÉ=ä~åÖì~ÖÉë
jmbJmirpNMJsJrmdZ `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=sçáÅÉ=iáÅÉåëÉ=m~Åâ=réÖê~ÇÉI=NM=`çåÅìêêÉåí=rië
jmbJmirpQMJsJrmdEZF `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=sçáÅÉ=iáÅÉåëÉ=m~Åâ=réÖê~ÇÉI=QM=`çåÅìêêÉåí=rië
jmbJmirpUMJsJrmdZ `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=sçáÅÉ=iáÅÉåëÉ=m~Åâ=réÖê~ÇÉI=UM=`çåÅìêêÉåí=rië
jmbJmirpNMJtEZF `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=tÉÄ=iáÅÉåëÉ=m~ÅâI=NM=`çåÅìêêÉåí=rië
jmbJmirpQJsfZ `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=sáÇÉç=iáÅÉåëÉI=Q=`çåÅìêêÉåí=rië
jmbJ^aaJposoEZF `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=pt=~åÇ=iáÅÉåëÉ=Ñçê=^ÇÇáíáçå~ä=pÉêîÉê
jmbJlrqillhEZF `áëÅç=råáÑáÉÇ=jÉÉíáåÖmä~ÅÉ=bñéêÉëë=lìíäççâ=fåíÉÖê~íáçå
NK pçãÉ=ÅçìåíêáÉë=Ü~îÉ=íÉäÉéÜçåÉ=åÉíïçêâë=íÜ~í=äáëí=ãìäíáéäÉ=áãéÉÇ~åÅÉ=êÉèìáêÉãÉåíëK=fí=áë=áãéçêí~åí=íç=ÅäçëÉäó=
~ééêçñáã~íÉ=íÜÉ=áãéÉÇ~åÅÉ=çÑ=íÜÉ=íóéáÅ~ä=Ü~åÇëÉíë=ìëÉÇ=áå=íÜÉ=êÉÖáçå=ïÜÉå=ëÉäÉÅíáåÖ=íÜÉ=éêçéÉê=ÅçåÑáÖìê~íáçåK=qÜÉ=
áåÅçêêÉÅí=ÅÜçáÅÉ=ã~ó=äÉ~Ç=íç=éççê=ÉÅÜç=Å~åÅÉää~íáçå=éÉêÑçêã~åÅÉK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified MeetingPlace Express Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLãÉÉíáåÖéä~ÅÉÉñéêÉëë
sçáÅÉ=~åÇ=pÉÅìêáíó=_ìåÇäÉë
Voice and Security Bundles are designed for enterprise branch offices, small and midsize
businesses, and managed network service providers seeking consolidated, easy-to-order,
versatile, and cost-effective solutions.
√ Cisco Unified Communications Manager Express Bundles includes a Cisco Unified
Communications Manager Express feature license, DSP resources to support PSTN
connectivity to IP, necessary memory and recommended Cisco IOS feature set.
√ Cisco Unified SRST Bundles includes Cisco Unified SRST feature license, DSP
resources to support PSTN connectivity to IP, necessary memory and recommended
Cisco IOS feature set
√ V3PN Bundles includes Communications Manager Express Features license-can be
used for SRST-DSP resources for PSTN to IP calls, Advanced IP Services and
AIM-VPN Accelerator card for maximum performance of security features including
VPN tunneling
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NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
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See Cisco Unified Communications Manager Express, page 4-13 and Cisco Unified
Survivable Remote Site Telephony, page 4-14 for product details.
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The Cisco ASA 5500 Series adaptive security appliances are purpose-built solutions that
combine best-of-breed security and VPN services to secure business communications and
guard organizations of all sizes against network threats. Designed as a core component of the
Cisco Self-Defending Network, the Cisco ASA 5500 Series provides proactive threat
defense that stops attacks before they spread through the network, controls network activity
and application traffic, and delivers flexible VPN connectivity with both SSL and IPSec
capability. The comprehensive portfolio of services within the Cisco ASA 5500 Series
enables customization for location-specific needs through its tailored package product
editions for the enterprise-firewall, IPS, content security, and VPN. These security services
can be mixed to offer best of breed protection in a single appliance.
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√ b~ëó=ÇÉéäçóãÉåí=~åÇ=ã~å~ÖÉãÉåí
hÉó=cÉ~íìêÉë
√ Firewall Edition—Enables businesses to securely deploy mission-critical applications
and networks in a reliable manner, while providing significant investment protection
and lower operational costs through its unique, modular design.
√ IPS Edition—Protects from worms, hackers, and other threats through the combination
of firewall, application security, and intrusion prevention services
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√ Content Security Edition—Protects users at small or remote sites with a
comprehensive package of security services. Enterprise-grade firewall and VPN
services provide secure connectivity back to the corporate headend. Industry-leading
content security services protect the client system from malicious Web sites and
content-based threats such as viruses, spyware, and phishing
√ VPN Edition—Enables secure, remote user access to internal network systems and
services, and supports VPN clustering for larger enterprise deployments. This solution
combines SSL and IPSec VPN remote-access technologies with threat mitigation
technologies such as Cisco Secure Desktop, and firewall and intrusion prevention
services to ensure VPN traffic does not introduce threats to the enterprise.
√ Extensible Adaptive Identification and Mitigation (AIM) services architecture—Built
on a modular services processing and policy framework, AIM architecture enables the
application of specific security or network services on a per-traffic-flow basis,
delivering highly granular policy controls and content security protection with
streamlined traffic processing; Enables the evolution of existing services and the
deployment of new services without requiring a platform replacement or performance
compromise; Enables highly customizable security policies and unprecedented
services extensibility to help protect against fast-evolving threats.
√ Reduced deployment and operations costs—Allows for platform, configuration, and
management standardization, helping to decrease the costs of deployment and ongoing
operations
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See the Cisco ASA 5500 Series Adaptive Security Appliance Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçL~ë~
RJS `áëÅç=^p^=RRMM=pÉêáÉë=^Ç~éíáîÉ=pÉÅìêáíó=^ééäá~åÅÉ
`Ü~éíÉê ==R
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The market-leading Cisco PIX Security Appliance Series
delivers robust user and application policy enforcement,
multi-vector attack protection, and secure connectivity
services in cost-effective, easy-to-deploy solutions. Ranging
from compact, “plug-and-play” desktop appliances for small
and home offices to modular gigabit appliances with superior investment protection for
enterprise and service-provider environments, Cisco PIX Security Appliances provide robust
security, performance, and reliability for network environments of all sizes.
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√ Advanced Firewall Services—Deep inspection firewall services such as HTTP, FTP,
and ESMTP; Instant messaging, peer-to-peer, and tunneling application blocking;
Cisco Modular Policy Framework with flow-based security policies; Virtual firewall
services; Layer 2 transparent firewall; 3G Mobile Wireless security services;
√ Robust IPSEC VPN Services—VPN client security posture enforcement; Automatic
VPN client software updating; OSPF dynamic routing over VPN tunnels
√ High Availability Services—Award-winning Active/Standby or more advanced
Active/Active failover with asymmetric routing support; Remote-access and
site-to-site VPN stateful failover; Zero-downtime software upgrades
√ Intelligent Network Services—PIM multicast routing; Quality of service (QoS); IPv6
networking
√ Flexible Management Solutions—SSHv2 and SNMPv2c; Configuration rollback;
Usability enhancements; Web-based Adaptive Security Device Manager (ASDM)
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See the PIX Security Appliance Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLéáñ
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The Cisco IPS 4200 Series sensors are a key component of the Cisco Self Defending
Network. In busy network environments, business continuity relies on efficient network
intrusion security to stop malicious attacks, worms and viruses before they affect your data
and resources. The Cisco IPS sensors, utilizing IPS v6.0 software, accurately detect, classify,
and stop malicious traffic through the use of inline prevention functionality.
Cisco’s family of purpose-built IPS devices includes the Cisco IPS 4200 Series appliances,
the ASA5500 series AIP module, and the Cisco Catalyst 6500 Series switch module. The
intrusion detection system (IDS) module for Cisco access routers provides traditional
detection with enhanced capabilities. Additionally, a focused set of intrusion capabilities is
available as a Cisco IOS® Software solution for Cisco routers. For device configuration and
event viewing, Cisco solutions include the IPS Device Manager for single device
management and event monitoring, Cisco Security Manager for cross-platform policy and
security management., and Cisco Security MARS for multi-vendor threat correlation.
When combined, these elements provide a comprehensive inline prevention solution, giving
you the confidence to detect and stop the broadest range of malicious traffic before it affects
business continuity.
The current Cisco IDS/IPS sensing portfolio includes IDS 4215, IPS 4240, IPS 4255, and IPS
4260. Additional Cisco IDS integrated solutions include Intrusion Detection System Module
(IDSM-2) for the Catalyst 6500 switch and the IDS Network Module (NM-CIDS) for Cisco
Access Routers.
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√ Multivector threat identification—Protects your network from policy violations,
vulnerability exploitations, and anomalous activity through the detailed inspection of
Layers 2-7 traffic.
√ Proactive Posture Adaptation—adapts to stay ahead of the security landscape,
mitigating threats by both known and unknown attacks with extensive behavioral
analysis, anomaly detection, policy adjustments, and rapid threat response techniques
√ Accurate prevention technologies—Provides the confidence to enable prevention
actions on a broader range of threats without the risk of dropping legitimate traffic. The
Cisco innovative Risk Rating and Meta-Event Generator (MEG) accurately identify
attacks, allowing for rapid mitigation activity.
√ Unique network collaboration—Provides enhanced scalability and resiliency through
network collaboration, including efficient traffic capture techniques, load-balancing
capabilities, and visibility into encrypted traffic.
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kçíÉ Export Considerations: Subject to export controls. Please refer to the export
compliance web site at ÜííéWLLïïïKÅáëÅçKÅçãLïïäLÉñéçêíLÅêóéíç for guidance. For
specific export questions, please contact Éñéçêí]ÅáëÅçKÅçã.
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See the Cisco IPS Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLáéë
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The Cisco Incident Control System fills an important void in network defense by focusing
on newly discovered outbreaks, with response times in minutes rather than hours and the
ability to extend the defense against these new threats across a wide variety of products in
multiple network topologies. The result is that devices across the entire network
infrastructure are able to respond and adapt to the emerging threat in advance of its arrival,
in a coordinated manner. This proactive network-wide approach increases the likelihood that
the outbreak will be denied access or, if it finds its way in, will be rapidly contained.
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√ Protection against newly discovered threats in the wild
√ Industry leading response time to new threats
√ Ability to mitigate across a wide variety of points in the network
√ Leverage existing—or maximize new—investment in Cisco security and networking
products such as any IPS capable devices including routers and switches
√ Coarse-grained ACL-type defense for wide variety of Cisco security and networking
products within typically 15 minutes of an outbreak’s discovery; Fine-grained high
fidelity signature defense for all IPS-capable Cisco products within typically 90
minutes of an outbreak’s discovery
√ Full control over how and when mitigation measures are deployed to all devices with
either automatic deployment or notification, inspection, edit capability and manual
deployment
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pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
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f`pJpsoJsNMJhV `áëÅç=fåÅáÇÉåí=`çåíêçä=pÉêîÉê=pçÑíï~êÉ=îNKM
f`pJif`JfmpJebJN `áëÅç=f`p=iáÅÉåëÉW=^`i=éäìë=fmp=pÉêîáÅÉ=Ñçê=ÜáÖÜJÉåÇ=ÇÉîáÅÉëI=níó=N
f`pJif`JfmpJibJR `áëÅç=f`p=iáÅÉåëÉW=^`i=éäìë=fmp=pÉêîáÅÉ=Ñçê=äçïJÉåÇ=ÇÉîáÅÉëI=níó=R
f`pJif`J^`iJOR `áëÅç=f`p=iáÅÉåëÉW=^`i=pÉêîáÅÉI=níó=OR
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåÒK=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Incident Control System Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLáÅë
`áëÅç=pÉÅìêáíó=jçåáíçêáåÖ=~åÇ=oÉëéçåëÉ=póëíÉã=E`pJj^opF
The CS-MARS is a family of high performance, scalable appliances for threat management,
monitoring and mitigation that enable customers to make more effective use of network and
security devices by combining traditional security event monitoring with network
intelligence, context correlation, vector analysis, anomaly detection, hotspot identification
and automated mitigation capabilities. By combining network intelligence, an understanding
of network topology and automated mitigation capabilities, CS-MARS help companies to
accurately identify and eliminate network attacks while maintaining network compliance.
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√ ré=íç=RM=ÉîÉåíë=éÉê=ëÉÅçåÇ
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√ mêÉëÉêîÉ=t^k
√ ^ìíçåçãçìë=ÄìëáåÉëë=ìåáíë=êçääáåÖ=~Åíáîáíó=íç=däçÄ~ä=íÉ~ã
√ pí~íÉ=~åÇ=cÉÇÉê~ä=ÖçîÉêåãÉåí=ÅçåëçäáÇ~íáåÖ=~ÅíáîáíáÉë=Ñêçã=î~êáçìë=~ÖÉåÅáÉë
√ `çåëçäáÇ~íÉë=êÉéçêíë=Ñêçã=ÇáëíêáÄìíÉÇ=içÅ~äÒ=ÅçåíêçääÉê
`pJj^op=d`ã √ pã~ää=ÇáëíêáÄìíÉÇ=ÅìëíçãÉê=ÉåîáêçåãÉåí
√ mêÉëÉêîÉ=t^k=
√ `çåëçäáÇ~íÉë=êÉéçêíë=Ñêçã=ÇáëíêáÄìíÉÇ=içÅ~äÒ=ÅçåíêçääÉê
√ ré=íç=ERF=j^op=OM=çê=j^op=RM=ÅçååÉÅíáçå
`pJj^op=d`O √ dbkO=^ééäá~åÅÉ=J=i~êÖÉ=aáëíêáÄìíÉÇ=båîáêçåãÉåí=Eä~êÖÉ=båíÉêéêáëÉ=çê=pÉêîáÅÉ=mêçîáÇÉê=`çãé~åáÉëFI=jppm
√ mêÉëÉêîÉ=t^k
√ ^ìíçåçãçìë=ÄìëáåÉëë=ìåáíë=êçääáåÖ=~Åíáîáíó=íç=däçÄ~ä=íÉ~ã
√ pí~íÉ=~åÇ=cÉÇÉê~ä=ÖçîÉêåãÉåí=ÅçåëçäáÇ~íáåÖ=~ÅíáîáíáÉë=Ñêçã=î~êáçìë=~ÖÉåÅáÉëX=`çåëçäáÇ~íÉë=êÉéçêíë=Ñêçã=
ÇáëíêáÄìíÉÇ=?içÅ~ä?=ÅçåíêçääÉê
hÉó=cÉ~íìêÉë
√ Centralized Monitoring—Provides detailed information about the network
infrastructure including routers, switches, firewalls, VPN concentrators, and endpoint
devices through a variety of device logs, alerts, and Netflow communication; Process
threat information down to the IP and MAC address, nearest attached switch port, as well
as providing the attack path through the network
√ Central Event Repository—Serves as a central repository for all events generated by
Security devices, such as firewalls, authentication servers, Network IDS/IPS, and proxy
servers; All collected events are cross-correlated in real-time.
√ Data reduction—Can reduce millions of security events to a handful of actual reported
network incidents
√ Timely attack mitigation—Performance and the built-in expertise to recognize and
recommend mitigation for attacks before they can bring down an entire network
√ End-to-end network awareness—Integrates NAT/PAT and MAC address information to
identify attackers, targets, and network hot spots in graphical form for quick action; Uses
the full configurations of all types of network devices and end systems; Pre and Post
NAT addresses can be displayed
√ Integrated Vulnerability Assessment—Determines whether a possible network attack is
genuine or a false positive reducing the number of alarms and the time needed to take
action
√ Reduced Deployment and Operation Cost—Discovers then maps the topology and
becomes operational in a very short period of time
√ 802.1x Support—Enables a host connecting to the switch port to be authenticated before
obtaining an IP address
√ Cisco Distributed Threat Mitigation (DTM) and CICS Support—A collaborative
solution that proactively identifies the most active signatures from the IPS appliance
deployed in the network and, based on the most active threats detected on the network;
Distributes the same IPS signatures to the user defined IOS IPS devices.
`áëÅç=pÉÅìêáíó=jçåáíçêáåÖ=~åÇ=oÉëéçåëÉ=póëíÉã=E`pJj^opF RJNP
`Ü~éíÉê ==R
√ Case Management—Escalate an incident by creating a case and forward the case with
notes to other users and security administrators; Annotate the case by including
incidents and queries performed; User’s audit and conform to the customer’s policy
regarding regulatory compliance; Addresses the lifecycle of security event management
√ Netflow Analysis—Cisco IOS Netflow data collected and analyzed by the CS-MARS,
as high as 300K flows per second
√ Real-time investigation and compliance reporting
`çãéÉíáíáîÉ=mêçÇìÅíë
√ fåíÉêåÉí=pÉÅìêáíó=póëíÉãë=EfppF=páíÉmêçíÉÅíçê √ fåíÉääáí~ÅíáÅë
√ `ÜÉÅâéçáåí=bîÉåíá~ √ pÉåë~ÖÉ
√ kÉíïçêâ=fåíÉääáÖÉåÅÉ √ dì~êÇÉÇåÉí
√ ^êÅpáÖÜí √ nN=i~Äë
péÉÅáÑáÅ~íáçåë
`pJj^opJ `pJj^opJ `pJj^opJ `pJj^opJ `pJj^opJ `pJj^opJ `pJj^opJ
cÉ~íìêÉ OMoJhV OMJhV RMJhV NMMbJhV NMMJhV NNMoJhV NNMJhV
píçê~ÖÉ NOM=d_= NOM=d_= OQM=d_=o^fa=MTRM=d_=o^fa=NM TRM=d_=o^fa=NM NIRMM=d_=o^fa=NM NIRMM=d_=o^fa=NM=
EåçåJo^faF EåçåJo^faF eçíJëï~éé~ÄäÉ eçíJëï~éé~ÄäÉ eçíJëï~éé~ÄäÉ ÜçíJëï~éé~ÄäÉ
cçêã=c~Åíçê Nor=ñNS Nor=ñNS Nor=ñORKS Por=ñORKS Por=ñORKS O=or=ñ=OT=PLQ?=EaFX=O=or=ñ=OT=PLQ?=EaFX=
PKQQ?=EeFX=NV?=EtF= PKQQ?=EeFX=NV?=EtF=
áåK áåK
mçïÉê=pìééäó PMMtI=NOMLOQMs= PMMtI=NOMLOQMs= PMMtI=NOMLOQMs= RMMt= RMMt= Oñ=TRM=t= Oñ=TRM=t=
~ìíçëïáíÅÜ ~ìíçëïáíÅÜ ~ìíçëïáíÅÜ Çì~äJêÉÇìåÇ~åíI= Çì~äJêÉÇìåÇ~åíI= Çì~äJêÉÇìåÇ~åíI= Çì~äJêÉÇìåÇ~åíI=
NOMLOQMs= NOMLOQMs= NOMLOQMs= NOMLOQMs=
~ìíçëïáíÅÜ ~ìíçëïáíÅÜ ~ìíçëïáíÅÜ ~ìíçëïáíÅÜ
mÉêÑçêã~åÅÉ
bîÉåíëLëÉÅK RM RMM NIMMM PIMMM RIMMM QIRMM TIRMM
kÉícäçïëLëÉÅK NRMM NRIMMM PMIMMM TRIMMM NRMIMMM TRIMMM NRMIMMM
cçê=jçêÉ=fåÑçêã~íáçå
See the CS-MARS Web site:
ïïïKÅáëÅçKÅçãLÉåLrpLé~êíåÉêLéêçÇìÅíëLéëSOQNLíëÇ|éêçÇìÅíë|ëìééçêí|ëÉêáÉë|ÜçãÉKÜíãä
RJNQ `áëÅç=pÉÅìêáíó=jçåáíçêáåÖ=~åÇ=oÉëéçåëÉ=póëíÉã=E`pJj^opF
`Ü~éíÉê ==R
`áëÅç=pÉÅìêáíó=j~å~ÖÉê
Cisco Security (CS) Manager is a highly scalable, comprehensive solution for provisioning
and policy administration of Cisco firewalls, VPN and IPS. This powerful, easy to use tool
efficiently scales for managing fewer than 10 devices to very large networks consisting of
thousands of devices. The graphical user interface increases the speed and accuracy of policy
definitions and deployment. An integral component of the Cisco Security Management Suite,
CS Manager collaborates with CS-MARS to provide a complete security management
solution.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=pÉÅìêáíó=E`pF= √ pÅ~ä~ÄäÉ=åÉíïçêâ=ã~å~ÖÉãÉåí=ÅÉåíê~ääó=éêçîáëáçå=`áëÅç=ÑáêÉï~ääëI=smkÛë=~åÇ=çê=fmp
j~å~ÖÉê √ jìäíáJéêçÇìÅíI=ãìäíáJíÉÅÜåçäçÖó=ëÉÅìêáíó=éêçîáëáçåáåÖ=íççä=Ñçê=~=ìåáÑáÉÇ=ã~å~ÖÉãÉåí=ëóëíÉã
√ `çåÑáÖìê~íáçå=táò~êÇë=íç=êÉÇìÅÉ=ÅçãéäÉñáíó
√ båÜ~åÅÉÇ=îáëáÄáäáíó=íÜêçìÖÜ=ÅìëíçãáòÉÇ=îáÉïëW=aÉîáÅÉI=dêçìéëI=qçéçäçÖó
√ ^Çî~åÅÉÇ=ÇÉÅáëáçåJëìééçêí=ïçêâÑäçï=
hÉó=cÉ~íìêÉë
√ Single policy table for all devices—Cisco ASA 5500 Series adaptive security
appliances, Cisco PIX security appliances, Cisco IPS 4200 Series sensors, Cisco
Catalyst 6500 Series services modules, and Cisco router platforms running a Cisco
IOS® Software security software image.
√ Scale from managing a few products to thousands
√ Provisioning Cisco firewalls, VPN’s and IPS regardless of platform
√ Flexible device grouping options allow devices to be managed based on type, location,
business function or administration responsibility
√ Flexible application views to support operational needs
√ Intelligent analysis of policies for increased accuracy
√ Automatic updates for IPS sensors
√ Configuration roll-back
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See the Cisco Security (CS) Manager Web site: ïïïKÅáëÅçKÅçãLÖçLÅëã~å~ÖÉê
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Cisco NAC Appliance is an easily deployed network admission control solution allowing
network administrators to authenticate, authorize, evaluate, and remediate wired, wireless
and remote users and their machines prior to permitting access to the network. It identifies
whether machines are compliant with security policies and repairs vulnerabilities before
network access is allowed. To enhance its ease-of-use, the NAC Appliance comes
pre-installed with rule sets for operating system updates, antivirus software updates, and
anti-spyware software from all major vendors, simplifying the task of determining which
policies to enforce and how to enforce them.
Customers will need at least one Cisco NAC Appliance (Clean Access) Server , which serves
as the gateway, and one Cisco NAC Appliance (Clean Access) Manager to manage the
Server(s). The NAC Appliance Agent is an optional component for more stringent
vulnerability assessment.
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√ Authentication Integration—Supports roles-based access control by acting as an
authentication proxy for most forms of authentication, natively integrating with Kerberos,
LDAP, RADIUS, Active Directory, and S/Ident; Enables administrators to maintain
multiple user profiles with varying degrees of access.
√ Vulnerability Assessment—Supports scanning of all Windows-based operating systems,
Mac OS, Linux machines, and non-PC networked devices such as Xbox, PlayStation 2, and
personal digital assistants; Conducts network-based scans or can use custom-built scans as
required; In a managed domain, it can also conduct scans of Windows registries without
client software.
√ Device Quarantine—Places noncompliant machines into quarantine, which prevents the
spread of infection while maintaining access to remediation resources; Accomplished by
using subnets as small as /30, or by using a quarantine VLAN.
√ Automatic Security Policy Updates—Provides predefined policies for the most common
network access criteria, including policies that check for critical operating system updates
and common antivirus software virus definition updates; Eases the management cost on
network administrators who can rely on the Clean Access system to constantly maintain
updated policies.
√ Centralized Management—The Web-based management console allows administrators to
define the types of scans required for each role as well as the related remediation packages
necessary for recovery; One management console can manage several servers.
√ Remediation and Repair—Gives devices access to remediation servers during quarantine
that can provide operating system patches and updates, virus definition files, or endpoint
security solutions such as Cisco Security Agent. Administrators have the option of
automatically installing these fixes using the Cisco NAC Appliance enforcement agent.
√ Supports Single Sign On (SSO) with VPN clients, Microsoft Windows, and Wireless
√ Solves major customer pain points: Identity-based access control; Guest Access; Managed
and unmanaged assets.
√ Flexible deployment scenarios; Supports Wireless, remote access (VPN), branch offices
(WAN) and main campus (LAN) environments; Ability to deploy In-Band or Out-of-Band.
√ Auto-remediation for Windows
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See the Cisco NAC Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLk^`
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`Ü~éíÉê ==R
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The next-generation Cisco Security Agent network security software provides threat
protection for server and desktop computing systems, also known as “endpoints.” The Cisco
Security Agent goes beyond conventional host and desktop security solutions by identifying
and preventing malicious behavior that threaten enterprise networks and applications before
it can occur. It aggregates and extends multiple endpoint security functions by providing host
intrusion prevention, anti-spyware, distributed firewall, malicious mobile code protection,
operating system integrity assurance, and audit log consolidation all within a single agent
package.
The Cisco Security Agent analyzes behavior rather than relying on signature matching, its
solution provides robust protection with reduced operational costs. It provides patch relief to
reduce the system administration workload allowing companies to wait for “roll-ups” and
Service Packs, which come better qualified from the vendor. Testing and implementation of
updates can be scheduled without undue change control interruption. Fewer updates reduce
the cost of ownership.
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√ mêçîáÇÉë=ÉåÇéçáåí=éêçíÉÅíáçå=Éå~ÄäáåÖ=ÄìëáåÉëëÉë=íç=é~êíáÅáé~íÉ=áå=ÉJÅçããÉêÅÉ=ëÉÅìêÉäó=~åÇ=í~âÉ=~Çî~åí~ÖÉ=
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√ Provides industry-leading protection for Unix and Windows servers
√ Multiple security functions in a single agent
√ Open, extensible architecture offers the capability to define and enforce security
according to corporate policy
√ “Zero Update” prevention for known and unknown attacks
√ Integrates with Cisco Network Security Products
√ Provides application inventory and use tracking, hotfix and Service Pack status checking,
and antivirus DAT version check for Symantec and McAfee antivirus agents
√ A key component of the SAFE blueprint for secure e-business
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kçíÉ Export Considerations: Subject to export controls. Please refer to the export
compliance web site at ÜííéWLLïïïKÅáëÅçKÅçãLïïäLÉñéçêíLÅêóéíç for guidance.
For specific export questions, please contact Éñéçêí]ÅáëÅçKÅçã.
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See the Cisco Security Agent Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅë~
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Cisco Secure Access Control Server (ACS) for Windows provides a centralized identity
networking solution and simplified user management experience across all Cisco devices
and security management applications. It helps to ensure enforcement of assigned policies
by allowing network administrators to control.
Cisco Secure ACS is a major component of Cisco trust and identity networking security
solutions and Cisco Proactive Automation of Change Execution solution (PACE). It extends
access security by combining authentication, user and administrator access, and policy
control from a centralized identity networking framework, thereby allowing greater
flexibility and mobility, increased security, and user productivity gains.
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`çåíêçä=pÉêîÉê=E^`pF= √ mêáîáäÉÖÉë=É~ÅÜ=ìëÉê=Ü~ë=áå=íÜÉ=åÉíïçêâ
Ñçê táåÇçïë √ ^ÅÅçìåíáåÖ=áåÑçêã~íáçå=êÉÅçêÇÉÇ=áå=íÉêãë=çÑ=ëÉÅìêáíó=~ìÇáíë=çê=~ÅÅçìåí=ÄáääáåÖ
√ tÜ~í=~ÅÅÉëë=~åÇ=Åçãã~åÇ=Åçåíêçäë=~êÉ=Éå~ÄäÉÇ=Ñçê=É~ÅÜ=ÅçåÑáÖìê~íáçå=~Çãáåáëíê~íçê
√ sáêíì~ä=sp^=Ñçê=^áêçåÉí=êÉâÉó
√ pÉÅìêÉ=ëÉêîÉê=~ìíÜÉåíáÅ~íáçå=~åÇ=ÉåÅêóéíáçå
√ páãéäáÑáÉÇ=ÑáêÉï~ää=~ÅÅÉëë=~åÇ=Åçåíêçä=íÜêçìÖÜ=aóå~ãáÅ=mçêí=^ëëáÖåãÉåí
√ p~ãÉ=rëÉê=^^^=ëÉêîáÅÉë
√ ^ÅÅÉëë=~åÇ=Åçãã~åÇ=Åçåíêçäë=íÜ~í=~êÉ=Éå~ÄäÉÇ=Ñçê=É~ÅÜ=ÅçåÑáÖìê~íáçåDë=~Çãáåáëíê~íçê=
RJOM `áëÅç=pÉÅìêÉ=^ÅÅÉëë=`çåíêçä=pÉêîÉê=E^`pF=Ñçê=táåÇçïë
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√ Cisco NAC Phase 2 support.
√ Profile-based policies for network access profiles, which allow administrators to
classify access requests according to network location, membership in a network
device group, protocol type, or other specific RADIUS attribute values sent by the
network device through which the user connects
√ Scale and performance improvements—Includes the introduction of a standards-based
RDBMS as the internal repository, improving the number of devices (AAA clients)
supported by 10x and number of users by 3x, and improvements in performance
(transactions per second) across the protocol portfolio
√ Extended replication components—Capability to replicate network access profiles and
all related configuration, including posture validation settings, AAA clients and hosts,
external database configuration, global authentication configuration, network device
groups, dictionaries, shared profile components, and additional logging attributes
√ Extensible Authentication Protocol—Flexible Authentication via Secure Tunneling
(EAP-FAST) support for wireless authentication for publicly accessible IEEE 802.1x
EAP type developed by Cisco to support customers that cannot enforce a strong
password policy or that wish to deploy an 802.1x EAP type that does not require digital
certificates, supports a variety of user and password database types, supports password
expiration and change, and is flexible, easy to deploy, and easy to manage
√ Downloadable IP ACLs—Extends per-user ACL support to any Layer 3 network
device that supports this feature; Includes Cisco PIX security appliances, Cisco VPN
solutions, and Cisco IOS routers
√ Certification Revocation List (CRL) comparison—Support certificate revocation using
the X.509 CRL profile; A CRL is a time-stamped list identifying revoked certificates,
which is signed by a certificate authority or CRL issuer and made freely available in a
public repository
√ Performance improvements in CRL comparison for EAP-Transport Layer Security
(EAP-TLS) authentication
√ Exception lists to machine access restriction, complementing 802.1X machine
authentication
√ Replication enhancements that allowing more granular replication selections
√ Network Access Filter (NAF)—A new type of shared profile component that provides
a flexible way of applying network-access restrictions and downloadable ACLs on
network device names, network device groups, or their IP addresses
√ Additional support of Cisco hardware devices—Support for Cisco wireless LAN
controllers and Cisco adaptive security appliances
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péÉÅáÑáÅ~íáçåë
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`p^`pJQKMJtfkJhV `áëÅç=pÉÅìêÉ=^`p=Ñçê=táåÇçïë=QKM
`p^`pJQKMJtfkrmJhV réÖê~ÇÉ=íç=`áëÅç=pÉÅìêÉ=^`p=QKM=Ñçê=táåÇçïë=Ñêçã=îÉêëáçåë=NKñI=OKñI=PKñI=~åÇ=`áëÅç=pÉÅìêÉ=^`p=Ñçê=rkfu=OKñ
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåÒK=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Secure ACS for Windows Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçL~Åë
`áëÅç=pÉÅìêÉ=^ÅÅÉëë=`çåíêçä=pçäìíáçå=båÖáåÉ=
The Cisco Secure ACS Solution Engine is a highly secure, OS-independent, and dedicated
platform that offers a highly manageable access control solution with an increasingly
reduced setup and troubleshooting time. It provides plug-and-play deployment, a highly
reliable authentication, authorization, and accounting (AAA) solution, and increased total
cost of ownership (TCO) protection. A Cisco Secure ACS remote agent is available with
each Cisco Secure ACS Solution Engine to enable remote logging and Windows
authentication.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=pÉÅìêÉ=^ÅÅÉëë= √ kÉÉÇ=~=ÇÉÇáÅ~íÉÇI=ëÉÅìêáíóJÜ~êÇÉåÉÇI=~ééäáÅ~íáçåJëéÉÅáÑáÅ=~ééäá~åÅÉ=é~Åâ~ÖÉ
`çåíêçä=pçäìíáçå=båÖáåÉ √ páãéäáÑáÉÇ=Ç~óJíçJÇ~ó=ã~å~ÖÉãÉåí=ïáíÜ=çîÉê~ää=êÉäá~Äáäáíó=~åÇ=ëÉÅìêáíó=çÑ=íÜÉ=`áëÅç=pÉÅìêÉ=^`p=ëÉêîáÅÉ
√ pìáí~ÄäÉ=~äíÉêå~íáîÉ=Ñçê=`áëÅç=pÉÅìêÉ=^`p=rkfu=ÅìëíçãÉêë=åçí=ïáääáåÖ=íç=áåëí~ää=çê=ã~å~ÖÉ=`áëÅç=pÉÅìêÉ=^`p=
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√ Dedicated to run only the Cisco Secure ACS service preventing any appliance-based
OS changes, additions, or configuration modifications
√ A serial console interface is provided for initial configuration, subsequent management
of IP connections, access to the Cisco Secure ACS HTML interface, and applying
upgrade and recovery procedures
√ Solution Engine-specific management tools provide generic appliance management
capabilities including backup, recovery, software upgrades, monitoring, maintenance,
and troubleshooting functions
√ Provides authentication against Windows domains and remote logging capabilities of
user accounting records
√ A packet-filtering service to block traffic on all but the necessary Cisco Secure
ACS-specific TCP and User Datagram Protocol ports
√ Preinstalled, standalone Cisco Security Agent helps protects Cisco Secure ACS
Solution Engine from day-zero attacks
√ Built-in NTP functions to maintain network timing synchronization and consistency
with other Cisco Secure ACS appliances or network devices
péÉÅáÑáÅ~íáçåë
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fåíÉêÑ~ÅÉë O=ÄìáäíJáå=NMLNMM=bíÜÉêåÉí=ÅçåíêçääÉêë=~åÇ=N=`a=olj=ÇêáîÉ
NK péÉÅáÑáÅ=íç=`áëÅç=^`p=pçäìíáçå=båÖáåÉK=^ÇÇáíáçå~ä=ÑÉ~íìêÉë=~êÉ=ÑçìåÇ=ìåÇÉê=`áëÅç=pÉÅìêÉ=^ÅÅÉëë=`çåíêçä=pÉêîÉê=E^`pF=
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`p^`pbJNNNPJrmJhV réÖê~ÇÉ=Ñçê=ÅìëíçãÉêë=ìëáåÖ=`áëÅç=pÉÅìêÉ=^`p=OKñI=~åÇ=PKñ=Ñçê=táåÇçïë=çê=`áëÅç=pÉÅìêÉ=^`p=Ñçê=rkfuI=çê=`áëÅç=
NNNN=éä~íÑçêã=íç=íÜÉ=`áëÅç=pÉÅìêÉ=^`p=pçäìíáçå=båÖáåÉ=QKMX=áåÅäìÇÉë=`áëÅç=NNNP=Ü~êÇï~êÉ=éä~íÑçêã=~åÇ=`áëÅç=
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`p^`pbJQKMJptrmJhV `áëÅç=pÉÅìêÉ=^`p=ëçÑíï~êÉ=ìéÖê~ÇÉ=íç=QKM=Ñçê=ÉñáëíáåÖ=`áëÅç=pÉÅìêÉ=^`p=pçäìíáçå=båÖáåÉ=ÅìëíçãÉêë
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåÒK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=
åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=
~î~áä~ÄáäáíóFK
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See the Cisco Secure ACS Solution Engine Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLëïLëÉÅìêëïLéëRPPULáåÇÉñKÜíãä
`áëÅç=oçìíÉê=~åÇ=pÉÅìêáíó=aÉîáÅÉ=j~å~ÖÉê
Cisco Router and Security Device Manager (SDM) is an intuitive Web-based
device-management tool for Cisco IOS Software based routers that can improve the
productivity of network managers, simplify router deployments, and help troubleshoot
complex network and VPN connectivity issues. Cisco SDM supports a wide range of Cisco
IOS Software releases and is available free of charge on Cisco router models from Cisco SB
100, Cisco 830 Series to Cisco 7301. It ships preinstalled on all new Cisco 850 Series, Cisco
870 Series, Cisco 1800 Series, Cisco 2800 Series, and Cisco 3800 Series integrated services
routers. Network and security administrators and channel partners can use Cisco SDM for
faster and easier deployment of Cisco routers for integrated services such as dynamic
routing, WAN access, WLAN, firewall, VPN, SSL VPN, IPS, and QoS.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=oçìíÉê=~åÇ= √ `áëÅç=paj=áë=~=î~äì~ÄäÉ=éêçÇìÅíáîáíóJÉåÜ~åÅáåÖ=íççä=Ñçê=ÄìëáåÉëëÉë=~åÇ=ÅÜ~ååÉä=é~êíåÉêë=~åÇ=~ääçïë=íÜÉã=íç=
pÉÅìêáíó=aÉîáÅÉ= áãéäÉãÉåí=êçìíÉê=ëÉÅìêáíó=~åÇ=åÉíïçêâ=ÅçåÑáÖìê~íáçåë=ïáíÜ=êÉÇìÅÉÇ=Åçëí=~åÇ=áåÅêÉ~ëÉÇ=ÅçåÑáÇÉåÅÉ=~åÇ=É~ëÉK
j~å~ÖÉê √ máäçíë=~åÇ=mêççÑ=çÑ=`çåÅÉéí
√ `áëÅç=oçìíÉê=fåáíá~ä=aÉéäçóãÉåí
√ `áëÅç=flp=pÉêîáÅÉë=j~å~ÖÉãÉåí=~åÇ=pÉÅìêáíó=pçäìíáçåë=aÉéäçóãÉåí
√ m~êíá~ä=`mb=`çåíêçä=íç=båÇ=rëÉê=EïáíÜ=êçäÉ=Ä~ëÉÇ=~ÅÅÉëëF
√ `áëÅç=oçìíÉê=léÉê~íáçå~ä=j~å~ÖÉãÉåí=Ea~ó=íç=a~ó=oÉ~ä=qáãÉ=mÉêÑçêã~åÅÉ=jçåáíçêáåÖ=C=qêçìÄäÉëÜççíáåÖF
hÉó=cÉ~íìêÉë
√ Accelerates new feature acceptance and adoption with easy to use UI and feature
wizards
√ SDM Express Setup wizard for deploying fixed configuration ISR in less than 30
minutes (includes LAN, WAN, WLAN, DHCP server, firewall and auto security)
√ Quickly generate standard configurations (IOS CLI) for cookie cutter deployments
√ Task based SDM user interface for faster and easier configuration of security and other
services
√ Supported IOS features include VPN, SSL VPN, IPS, Application Firewall, ICS,
Digital Certificates, Security Audit, NAC, QoS, Wireless, NAT, Routing, DHCP,
Dynamic DNS, SSH, eToken and Role based access.
√ End user self installation for novice users or installation by less skilled technician
√ Minimal touch mass deployment of end CPE devices
√ End user self help tool for device/service troubleshooting and remote device recovery
by NOC staff
`áëÅç=oçìíÉê=~åÇ=pÉÅìêáíó=aÉîáÅÉ=j~å~ÖÉê RJOP
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`çãéÉíáíáîÉ=mêçÇìÅíë
√ pçåáÅï~ää √ `ÜÉÅâéçáåí
√ cçêíáåÉí √ kÉíëÅêÉÉå
péÉÅáÑáÅ~íáçåë
cÉ~íìêÉ `áëÅç=oçìíÉê=~åÇ=pÉÅìêáíó=aÉîáÅÉ=j~å~ÖÉê
oçìíÉê=cä~ëÜ=jÉãçêó jáåáãìã=çÑ=S=j_=çÑ=ÑêÉÉ=Ñä~ëÜ=ãÉãçêó=çå=íÜÉ=êçìíÉê=Ñçê=ÅçãéäÉíÉ=`áëÅç=paj=~ééäáÅ~íáçåK=`áëÅç=paj=bñéêÉëë=
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g~é~åÉëÉI=páãéäáÑáÉÇ=`ÜáåÉëÉI=cêÉåÅÜI=dÉêã~åI=pé~åáëÜI=~åÇ=fí~äá~å=ä~åÖì~ÖÉ=lp=ëìééçêí
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g~î~=pçÑíï~êÉ g~î~=sáêíì~ä=j~ÅÜáåÉ=EgsjF=ÄìáäíJáå=ÄêçïëÉêë=êÉèìáêÉÇX=g~î~=éäìÖJáå=Eg~î~=oìåíáãÉ=båîáêçåãÉåí=sÉêëáçå=NKQKO|MR=
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UPS=^api=çîÉê=fpak=_êç~ÇÄ~åÇ=oçìíÉêI=`áëÅç= cä~ëÜ=ãÉãçêóI=~åÇ=~=`áëÅç=paj=`a=áë=ÄìåÇäÉÇ=ïáíÜ=íÜÉ=êçìíÉêK
UPT=^api=_êç~ÇÄ~åÇ=oçìíÉêI=`áëÅç=pã~ää=
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`áëÅç=OSMMuj=pÉêáÉë çéíáçå=EolrqboJpaj=çê=olrqboJpajJkl`cF=áë=~î~áä~ÄäÉ=çå=~ää=phrëK
`áëÅç=paj=bñéêÉëë=áë=Ñ~Åíçêó=áåëí~ääÉÇ=çå=êçìíÉê=cä~ëÜ=ãÉãçêóI=~åÇ=~=`áëÅç=paj=`a=áë=ÄìåÇäÉÇ=
ïáíÜ=íÜÉ=êçìíÉêK
`áëÅç=NUMMI=OUMMI=~åÇ=PUMM=pÉêáÉë=fåíÉÖê~íÉÇ= `áëÅç=paj=ëçÑíï~êÉ=ëÜáéë=Äó=ÇÉÑ~ìäí=Ñêçã=Ñ~Åíçêó=`áëÅç=paj=áë=Ñ~Åíçêó=áåëí~ääÉÇ=çå=êçìíÉê=cä~ëÜ=
pÉêîáÅÉë=oçìíÉêë=EfpoëF ãÉãçêóK
`áëÅç=OSVN=jìäíáëÉêîáÅÉ=mä~íÑçêã=~åÇ=`áëÅç= `áëÅç=paj=ëçÑíï~êÉ=ëÜáéë=Äó=ÇÉÑ~ìäí=çå=ëÉÅìêáíó=ÄìåÇäÉë=EâVFX=`áëÅç=paj=ëçÑíï~êÉ=AM=
PTMM=pÉêáÉë=jìäíáëÉêîáÅÉ=^ÅÅÉëë=oçìíÉêë ÅçåÑáÖìê~íáçå=çéíáçå=Eé~êí=åìãÄÉê=olrqboJpaj=çê=olrqbo=pajJkl`cF=áë=~î~áä~ÄäÉ=çå=~ää=
phrëX=`áëÅç=paj=áë=Ñ~Åíçêó=áåëí~ääÉÇ=çå=êçìíÉê=cä~ëÜ=ãÉãçêóK
`áëÅç=TOMQsuoI=TOMSsuoI=~åÇ=TPMN=oçìíÉêë `áëÅç=paj=ëçÑíï~êÉ=ëÜáéë=Äó=ÇÉÑ~ìäí=çå=ëÉÅìêáíó=ÄìåÇäÉë=EâVFX=`áëÅç=paj=ëçÑíï~êÉ=AM=
ÅçåÑáÖìê~íáçå=çéíáçå=Eé~êí=åìãÄÉê=olrqboJpaj=çê=olrqbo=pajJkl`cF=áë=~î~áä~ÄäÉ=çå=~ää=
phrëX=`áëÅç=paj=áë=Ñ~Åíçêó=áåëí~ääÉÇ=çå=êçìíÉê=cä~ëÜ=ãÉãçêóK
`ìëíçãÉêë=ÇÉëáêáåÖ=^ìíçJfåëí~ää=ÑÉ~íìêÉ=áå= qïç=rpAM=phrë=~êÉ=çÑÑÉêÉÇW=olrqboJpajJkl`c=~åÇ=olrqbo=pajJ`aJkl`cK=fÑ=ÉáíÜÉê=çÑ=íÜÉëÉ=
`áëÅç=flp=pçÑíï~êÉ phrë=áë=çêÇÉêÉÇ=ïáíÜ=~=`áëÅç=êçìíÉêI=íÜÉå=ã~åìÑ~ÅíìêáåÖ=çåäó=äç~Çë=`áëÅç=paj=ÑáäÉë=çå=íÜÉ=êçìíÉê=
cä~ëÜ=ãÉãçêóI=~åÇ=íÜÉ=ÇÉÑ~ìäí=ëí~êíìé=ÅçåÑáÖìê~íáçå=áë=åçí=äç~ÇÉÇ=áå=íÜÉ=êçìíÉêDë=kso^jK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Router and Security Device Manager Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLëÇã
RJOQ `áëÅç=oçìíÉê=~åÇ=pÉÅìêáíó=aÉîáÅÉ=j~å~ÖÉê
`Ü~éíÉê ==R
`áëÅç=flp∆=cáêÉï~ää
The Cisco IOS Firewall enriches Cisco IOS software security capabilities, integrating robust
firewall functionality for every network perimeter. When combined with IOS IPS, IOS IPSec
software, and other Cisco IOS Software-based technologies such as L2TP tunneling and
QoS, it provides a complete, integrated virtual private network solution. Because it is
available for a wide range of Cisco routers, it gives customers the flexibility to choose a
solution that meets their bandwidth, LAN/WAN density, and multiservice requirements,
while benefiting from advanced security.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=flp=cáêÉï~ää √ ^å=áåíÉÖê~íÉÇ=f`p^JÅÉêíáÑáÉÇ=ëí~íÉÑìä=ÑáêÉï~ää=ëçäìíáçå=ïáíÜ=éçïÉêÑìä=ëÉÅìêáíó=~åÇ=ãìäíáéêçíçÅçä=êçìíáåÖ=~ää=çå=íÜÉ=
ë~ãÉ=êçìíáåÖ=éä~íÑçêã
√ pÅ~ä~Äáäáíó=çéíáçåë=Ñêçã=íÜÉ=`áëÅç=UMM=ìé=íç=íÜÉ=`áëÅç=TOMM=~åÇ=TPMN
√ içï=íçí~ä=Åçëí=çÑ=çïåÉêëÜáé=ëçäìíáçå=íÜ~í=äÉîÉê~ÖÉë=ÉñáëíáåÖ=áåÑê~ëíêìÅíìêÉ=
√ fåíÉÖê~íÉÇ=ëÉÅìêÉ=sçáÅÉ=çîÉê=fm=ÇÉéäçóãÉåí
√ pÉÅìêÉ=Éñíê~åÉí=~åÇ=áåíê~åÉí=éÉêáãÉíÉêë=~åÇ=fåíÉêåÉí=ÅçååÉÅíáîáíó=Ñçê=Äê~åÅÜ=~åÇ=êÉãçíÉ=çÑÑáÅÉë=
√ pÉÅìêáíó=~åÇ=~ÅÅÉëë=íç=íÜÉ=åÉíïçêâ=çå=~=éÉêJìëÉê=Ä~ëáë
hÉó=cÉ~íìêÉë
√ Context-based access control (CBAC) provides secure, stateful, application-based
packet inspection, supporting the latest protocols and advanced applications
√ Cisco IOS Inline Intrusion Prevention for real-time monitoring, interception, and
response to network misuse for supporting thousands of attack signatures
√ Supports URL Filtering either local on the router through exclusive domains as well as
use of external Websense and N2H2 servers.
√ Dynamic, per-user authentication/authorization for LAN, WAN, and VPN clients
√ Authentication proxy for https, ftp and telnet connections
√ Supports Cisco Router and Security Device Manager (SDM)
√ Graphical configuration and management via the VPN/Security Management Solution
(VMS) and the IP Solution Center (ISC)
√ Provides strong perimeter security for a complete Cisco IOS Software-based VPN
solution, including IPSec, QoS, and tunneling
`çãéÉíáíáîÉ=mêçÇìÅíë
√ kçêíÉäW=_~ópÉÅìêÉ=cáêÉï~ääJN √ `ÜÉÅâéçáåíI=kçâá~I=kÉíëÅêÉÉåI=ÉíÅK
péÉÅáÑáÅ~íáçåë
cÉ~íìêÉ `áëÅç=flp=cáêÉï~ää=
pìééçêíÉÇ=kÉíïçêâ=fåíÉêÑ~ÅÉë ^ää=åÉíïçêâ=áåíÉêÑ~ÅÉë=çå=ëìééçêíÉÇ=éä~íÑçêãë
pìééçêíÉÇ=mä~íÑçêãë `áëÅç=NTOMI=NUMMI=OSMMLOSMMujI=OUMMI=PTMMI=PUMMI=TNMMI=TOMMI=~åÇ=TPMN=ëÉêáÉë=êçìíÉê=éä~íÑçêãë=Eëìééçêíë=
Ñìää=ÑÉ~íìêÉ=ëÉíF
`áëÅç=UMMI=r_oVMMI=NSMMI=~åÇ=ORMM=ëÉêáÉë=êçìíÉê=éä~íÑçêãë=áåÅäìÇÉ=~ää=ÑáêÉï~ää=ÑÉ~íìêÉë=ïáíÜ=ÉñÅÉéíáçå=çÑ=
~ìíÜÉåíáÅ~íáçå=éêçñó
páãìäí~åÉçìë=pÉëëáçåë kç=ëéÉÅáÑáÅ=ã~ñáãìãX=ÇÉéÉåÇÉåí=çå=éä~íÑçêãI=åÉíïçêâ=ÅçååÉÅíáçåI=~åÇ=íê~ÑÑáÅ
`áëÅç=flp=cáêÉï~ää=mÉêÑçêã~åÅÉN `UMM=J=NMjÄéëI=`NTMMW=OMjÄéëX=`áëÅç=NUMMW=NOR=jÄéëI`OSMMujW=PRjÄéëX=`OSVNJsmkW=NVTjÄéëX=`áëÅç=
OUMMW=RPMjÄéëX=`PTORJsmkI=`PTQRJsmkW=NVT=jÄéëX=`áëÅç=PUORW=URRjÄéëX=`áëÅç=PUQRWN=dÄéëI=TOMMLTPMN=
_ìåÇäÉëW=NdÄéë
NK ram=íê~ÑÑáÅ=çåäó
m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
cçê=`áëÅç=flp=fã~ÖÉë=Åçåí~áåáåÖ=íÜÉ=ÑáêÉï~ää=EctF=ÑÉ~íìêÉI=ëÉÉ=áåÇáîáÇì~ä=éêçÇìÅí=é~ÖÉë=çÑ=ëìééçêíÉÇ=éä~íÑçêãë=~åÇ=íÜÉ=`áëÅç=flp=cÉ~íìêÉ=
k~îáÖ~íçê=~í=ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÑå=E``l=äçÖáå=êÉèìáêÉÇF=Ñçê=é~êí=åìãÄÉêë=~åÇ=ãçêÉ=áåÑçK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco IOS Firewall Feature Set Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÑáêÉï~ää
`áëÅç=flp∆=cáêÉï~ää RJOR
`Ü~éíÉê ==R
`áëÅç=pÉÅìêáíó=oçìíÉê=_ìåÇäÉë=ïáíÜ=fåíÉÖê~íÉÇ=kÉíïçêâ=pÉÅìêáíó
The Cisco Security Router Bundles are based on the Cisco 800, 1800, 2800, 3800, 7200 and
7301 router platforms. They include the Entry Security bundles, Enhanced Security bundles
for added performance and scale, as well as Entry Voice (VSEC) and V3PN bundles for
combined Security and Unified Communications.
hÉó=cÉ~íìêÉë
√ Single part number when ordering a Cisco router with all the necessary Security
components at a reduced price compared to ordering each component separately
√ All Security bundles come pre-installed with Router and Security Device Manager
(SDM) for fast and easy deployment based on Cisco TAC and ICSA Labs recommended
router security configurations
√ Entry Security Bundles, Enhanced Security Bundles, Entry Voice (VSEC), and V3PN
bundles allow varying capabilities and price points to meet a variety of needs
√ Cisco 2800 and 3800 Series now have Advanced Security Network Modules available
for hardware-based IDS
√ Cisco 7200 and 7301 bundles include the selected router platform, a VPN hardware
card, additional memory, and the Cisco IOS to run IPSec 3DES or AES encryption
√ Cisco 850/870 Series, as well as 1811 and 1812 offer embedded VPN acceleration
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=smk=pÉÅìêáíó= √ `çãÄ~íáåÖ=ïçêãëI=îáêìëÉë=çê=íÜêÉ~íë=Ñêçã=ÉîÉêó=Ö~íÉï~ó=íç=íÜÉ=åÉíïçêâ=Ek^`I=ÑáêÉï~ääI=fmpF
oçìíÉê=_ìåÇäÉë √ aÉéäçóáåÖ=smk=çå=êçìíÉêë=~åÇ=ï~åí=íç=Ü~îÉ=ÑìíìêÉ=çéíáçå=Ñçê=smk
√ éêçíÉÅí=íÜÉ=ÜÉ~Çèì~êíÉêë=Ñêçã=áåÑê~Åíáçåë=Ñêçã=íÜÉ=Äê~åÅÜ=çÑÑáÅÉ
√ rëÉ=íÜÉ=fåíÉêåÉí=Ñçê=êÉãçíÉ=ÄìëáåÉëë=ÅçããìåáÅ~íáçåë=EêÉãçíÉ=~ÅÅÉëë=smkF
√ tÜÉå=ãáÖê~íáåÖ=Ñêçã=äÉ~ëÉÇ=äáåÉë=íç=smk=çê=ajsmk
√ oÉèìáêÉë=ÉåÅêóéíáçå=íç=éêçíÉÅí=ÅìëíçãÉê=Ç~í~=çê=ãÉÉí=ïáíÜ=êÉÖìä~íçêó=Åçãéäá~åÅÉ=EáKÉK=m`fI=efm^^I=
p~êÄ~åÉëJlñäÉóF
√ kÉÉÇë=íç=áåíÉÖê~íÉ=sçáÅÉ=~åÇ=smk=pÉêîáÅÉë=Espb`=çê=sPmkF
√ fåíÉÖê~íÉ=pÉÅìêáíó=ïáíÜ=sçáÅÉ=Espb`=çê=sPmk=ÄìåÇäÉëF=çê=ïáíÜ=táêÉäÉëë=êçìíÉêë
√ fåíÉÖê~íÉÇ=pÉêîáÅÉë=oçìíÉêë=E`áëÅç=UMMI=NUMMI=OUMMI=~åÇ=PUMMF=Ü~îÉ=ÉãÄÉÇÇÉÇ=smk=~ÅÅÉäÉê~íáçå
√ smk=çå=êçìíÉêë=çê=ï~åí=íç=Ü~îÉ=ÑìíìêÉ=çéíáçå=Ñçê=smk
péÉÅáÑáÅ~íáçåë
cÉ~íìêÉ `áëÅç=smk=pÉÅìêáíó=oçìíÉê=_ìåÇäÉë
^ää=_ìåÇäÉë=fåÅäìÇÉ kÉíïçêâ=^Çãáëëáçå=`çåíêçä=Ek^`F=cáêÉï~ää=ïáíÜ=fmpX=dob=~åÇ=fmpÉÅX=eáÖÜ=^î~áä~ÄáäáíóLc~áäçîÉêX=smk=nçpX=
^bp=áå=e~êÇï~êÉ
léíáçå~ä=cÉ~íìêÉ=iáÅÉåëÉë ppi=smk=cÉ~íìêÉ=äáÅÉåëÉë=áå=é~Åâ~ÖÉë=çÑ=NMI=NRI=~åÇ=NMM=ìëÉêë
fmm`m=`çãéêÉëëáçå pçÑíï~êÉW=`UMMI=`NUMM=_ìåÇäÉë
e~êÇï~êÉW=`áëÅç=NUQN=ÄìåÇäÉëI=`áëÅç=OUMM=ÄìåÇäÉëI=`áëÅç=PUMMI=TOMMI=TPMN=_ìåÇäÉë
j~ñ=fmpÉÅ=qìååÉä `UTM=J=NMI=`NUMMW=RMX=`áëÅç=NUQNW=UMMIX=`áëÅç=OUMMW=NRMMX=`áëÅç=PUMMW=ORMMX=TOMMLTPMN=_ìåÇäÉëW=RMMM
cáêÉï~ää=mÉêÑçêã~åÅÉ `UTM=J=TMjÄéëI=`NUMMW=NMMjÄéëX=`áëÅç=NUQNW=NOR=jÄéëI=`áëÅç=OUMMW=RPMjÄéëX=`áëÅç=PUORW=URRjÄéëX=`áëÅç=
PUQRWN=dÄéëI=TOMMLTPMN=_ìåÇäÉëW=NdÄéë
cçê=jçêÉ=fåÑçêã~íáçå
See Chapter 1: Routing for more details.
RJOS
S
^ééäáÅ~íáçå=kÉíïçêâáåÖ
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mêçÇìÅí cÉ~íìêÉë m~ÖÉ=
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The Cisco Wide Area Application Engine (WAE) appliances offer a single unified platform
to host WAN optimization and application acceleration products from Cisco including
Cisco Wide Area Applications Services (WAAS) Software and Cisco Application and
Content Networking System (ACNS) Software that facilitate the consolidation of remote
office application infrastructure and services in the data center while providing LAN-like
service levels to remote users. When deployed with Cisco WAAS, it overcomes the
performance barriers created by the WAN through a sophisticated combination of
application acceleration and WAN optimization techniques that mitigate application and
transport latency, improve throughput, and minimize WAN bandwidth consumption for any
TCP-based application. When deployed with Cisco ACNS software, Cisco WAE
Appliances address the need to distribute and receive high-bandwidth, media-rich content
across the Internet or an intranet without performance losses or content-delivery delays.
tÜÉå=íç=pÉää
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hÉó=cÉ~íìêÉë
√ A solution for performance and scalability constraints imposed by the WAN
√ Delivers increasingly rich application content and services to remote users
√ Provides ways to control the explosive growth in bandwidth requirements generated by
new applications and business processes; Improves throughput and responsiveness for
existing applications in a transparent manner
√ Centralizes distributed application and file services infrastructure into corporate data
centers; Enables collaborative applications
√ Leverages available IT personnel and data protection infrastructure
√ Reduces costs
√ Easily implement regulatory compliance requirements
√ WAE-7326—When deployed using WCCPv2, up to 32 Cisco WAE-7326s can be
grouped together in a service group to support the largest enterprise deployments
√ With ACNS, accelerate video-streaming solutions deployed at remote branches and
helps customers manage content caching and distribution
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afphJp^pJPMMd_EZF PMMJd_=eaa=Ep^pFI=ëé~êÉ
afphJp`pfJTOd_EZF TO=d_=p`pf=aáëâ=aêáîÉ=Ñçê=t^bJTPOSI=pé~êÉ
afphJp`pfJNQQd_EZF NQQ=d_=p`pf=aáëâ=aêáîÉ=Ñçê=t^bJTPOSI=pé~êÉ
afphJp`pfJPMMd_EZF PMM=d_=p`pf=aáëâ=aêáîÉ=Ñçê=t^bJTPOSI=pé~êÉ
jbjJt^bJNd_EZF Nñ=t^b=Nd_=ãÉãçêó=ãçÇìäÉ
jbjJt^bJOd_EZF Oñ=t^b=Nd_=ãÉãçêó=ãçÇìäÉë
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Wide Area Application Engine (WAE) Appliances Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLï~É
`áëÅç=táÇÉ=^êÉ~=^ééäáÅ~íáçå=båÖáåÉ=Et^bF=^ééäá~åÅÉë SJP
`Ü~éíÉê ==S
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Cisco Wide Area Application Services (WAAS) is a powerful application acceleration and
WAN optimization solution that enables branch office server consolidation, performance
improvements for centralized applications and services, and LAN-like service levels for
remote users.
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√ Allows preservation of existing network policies, automatic discovery across any
network topology, and end-to-end application traffic visibility for ease of monitoring,
control and troubleshooting;
√ Consolidate remote office server infrastructure, including file servers, web servers,
email servers, application servers, and database servers.
Ó Cost savings through infrastructure consolidation—Helps organizations consolidate
remote office server infrastructure in the data center, including file servers, web servers,
email servers, application servers, and database servers
Ó Minimizes deployment, operational and management costs, improves data
availability and facilitates compliance with regulatory mandates.
√ LAN-like performance—Incorporates application-specific acceleration (Enterprise
License) as well as WAN optimization that enable near-LAN performance for
accessing centralized applications over the WAN, increasing employee productivity
and collaboration across all branch application services including web, file, video,
email and enterprise applications.
√ Simplified data protection—Apply standard backup, retention, storage management
and recovery procedures
√ Transparent integration—Integrates transparently with existing client, server, storage,
and network infrastructure; Requires no changes to the infrastructure; provides WAN
optimization capabilities without manipulating information that is vital for enabling
value-added services that are hosted within the network infrastructure
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
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pcJt^^pJQKMJp^JhV `áëÅç=t^^p=QKM=p^q^O=pt=áã~ÖÉ=EëÉé~ê~íÉ=äáÅÉåëÉ=êÉèìáêÉÇF=Ñçê=t^bJRNO
pcJt^^pJQKMJppJhV `áëÅç=t^^p=QKM=p^q^O=pt=áã~ÖÉ=EëÉé~ê~íÉ=äáÅÉåëÉ=êÉèìáêÉÇF=Ñçê=t^bJSNO
pcJt^^pJQKMJp`JhV `áëÅç=t^^p=QKM=p^q^O=pt=áã~ÖÉ=EëÉé~ê~íÉ=äáÅÉåëÉ=êÉèìáêÉÇF=Ñçê=t^bJTPOS
t^^pJqokJ^mi `áëÅç=t^^p=qê~åëéçêí=iáÅÉåëÉ=Ñçê=N=t^b=^ééäá~åÅÉ
t^^pJbkqJ^mi `áëÅç=t^^p=båíÉêéêáëÉ=iáÅÉåëÉ=Ñçê=N=t^b=^ééäá~åÅÉ
t^^pJ`kqoiJjdo `áëÅç=t^^p=`Éåíê~ä=j~å~ÖÉê=iáÅÉåëÉ=EN=éÉê=ãÖãí=~ééäá~åÅÉF
t^^pJqokObkqJ^miZ t^^p=qê~åëéçêí=íç=t^^p=båíÉêéêáëÉ=ìéÖê~ÇÉ=äáÅÉåëÉ=Ñçê=N=t^b
t^^pJt^^pObkqJ^miZ t^^p=íç=t^^p=båíÉêéêáëÉ=ìéÖê~ÇÉ=äáÅÉåëÉ=Ñçê=N=t^b
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Wide Area Application Services (WAAS): ÜííéWLLïïïKÅáëÅçKÅçãLÖçLt^^p
SJQ `áëÅç=táÇÉ=^êÉ~=^ééäáÅ~íáçå=pÉêîáÅÉë=Et^^pF
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`áëÅç=^ééäáÅ~íáçå=~åÇ=`çåíÉåí=kÉíïçêâáåÖ=póëíÉã=E^`kpF=pçÑíï~êÉ
Cisco Application and Content Networking System (ACNS) is a powerful solution for
creating a video content delivery network (CDN), delivering higher performance and more
efficient video on demand (VoD) and live video streaming over the WAN. It enables a
variety of services that optimize delivery of Web applications and content to the network
edge to ensure enhanced speed, availability, and performance. Cisco ACNS helps
organizations of all sizes to reduce costs, increase productivity, and increase revenue by
extending strategic applications from the data center to the branch, such as software
distribution, Secure Web content-access management, Business video, and Point-of-sale
video and Web kiosks.
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√ Video Distribution and Streaming—Enables intelligent distribution of both live and
on-demand video content making best use of existing WAN bandwidth preventing
bottlenecks. Supports popular video streaming formats and is easily integrated with 3rd
party business video creation, management and publishing applications via APIs to
provide end-to-end business video solutions.
√ Caching/Web Application Acceleration—Provides accelerated content delivery,
improved performance of web-based business applications, WAN bandwidth cost
savings, and protection vs. uncontrollable bottlenecks
√ Software Distribution—Content Distribution features of ACNS can be leveraged to
scale the distribution of software updates throughout the enterprise network helping to
alleviate impact on WAN.
√ Content Security and Filtering—Enables administrators to enforce Web access policies
with existing AAA services (including NTLM and LDAP/AD) as well as block,
monitor, and report on end users’ access to non-business and objectionable content via
URL filtering. Supports both Secure Computing’s Smartfilter and Websense’s URL
filtering solutions “on-box.” Other URL filtering and virus scanning servers can also
be leveraged via the ICAP protocol.
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
1
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pcJ^`kpJRKRJp^JhV `áëÅç=^`kp=pçÑíï~êÉ=îRKR=Ep^q^F
pcJ^`kpJRKRJp`JhV `áëÅç=^`kp=pçÑíï~êÉ=îRKR=Ep`pfF
pcJ^`kpJRKRJppJhV `áëÅç=^`kp=pçÑíï~êÉ=îRKR=Ep^pF
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco ACNS Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçL~Ååë
`áëÅç=^ééäáÅ~íáçå=~åÇ=`çåíÉåí=kÉíïçêâáåÖ=póëíÉã=E^`kpF=pçÑíï~êÉ SJR
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The Cisco CSS 11500 Series Content Services Switch is suitable for
both enterprises and service providers seeking to reduce data center
costs, boost e-business application performance, offer enhanced
services, ensure online transaction integrity, and provide the best
possible online experience for customers, business partners, and internal workers.
The Cisco CSS 11500 is available in as the standalone Cisco CSS 11501, the three-slot
Cisco CSS 11503 and the six-slot Cisco CSS 11506.
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pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
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bíÜÉêåÉí=éçêí
√ `çëíJÉÑÑÉÅíáîÉ=ëÉêîÉêI=Å~ÅÜÉI=~åÇ=ÑáêÉï~ää=äç~Ç=Ä~ä~åÅáåÖ
√ `çãéäÉñ=tÉÄ=~ééäáÅ~íáçåë=êÉèìáêáåÖ=ÜáÖÜJäÉîÉä=roi=~åÇ=ÅççâáÉ=ëïáíÅÜáåÖ=
√ pÉêîÉê=çÑÑJäç~Ç=ÑÉ~íìêÉ=ëìÅÜ=~ë=áåíÉÖê~íÉÇ=ppi=ÉåÅêóéíáçå=~åÇ=ÇÉÅêóéíáçå=~äçåÖ=ïáíÜ=eqqm=ÅçãéêÉëëáçå=
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`pp=NNRMP √ `çãé~ÅíI=ÜáÖÜJéÉêÑçêã~åÅÉI=ãçÇìä~ê=ÅçåíÉåí=ëïáíÅÜáåÖ=éä~íÑçêã=ïáíÜ=ìé=íç=PO=c~ëí=bíÜÉêåÉí=éçêíë=çê=ìé=íç=
ëáñ=dáÖ~Äáí=bíÜÉêåÉí=éçêíë
√ `çëíJÉÑÑÉÅíáîÉ=ëÉêîÉêI=Å~ÅÜÉI=~åÇ=ÑáêÉï~ää=äç~Ç=Ä~ä~åÅáåÖ=
√ pÉêîÉê=çÑÑJäç~Ç=ÑÉ~íìêÉ=ëìÅÜ=~ë=fåíÉÖê~íÉÇ=ppi=ÉåÅêóéíáçå=~åÇ=ÇÉÅêóéíáçå=~äçåÖ=ïáíÜ=eqqm=ÅçãéêÉëëáçå=
√ `çãéäÉñ=tÉÄ=~ééäáÅ~íáçåë=êÉèìáêáåÖ=ÜáÖÜJäÉîÉä=roi=~åÇ=ÅççâáÉ=ëïáíÅÜáåÖ
`pp=NNRMS √ `çãé~ÅíI=ÜáÖÜJéÉêÑçêã~åÅÉI=ãçÇìä~ê=ÅçåíÉåí=ëïáíÅÜáåÖ=éä~íÑçêã=ïáíÜ=ìé=íç=PO=c~ëí=bíÜÉêåÉí=éçêíë=çê=ìé=íç=
ëáñ=dáÖ~Äáí=bíÜÉêåÉí=éçêíë
√ `çëíJÉÑÑÉÅíáîÉ=ëÉêîÉêI=Å~ÅÜÉI=~åÇ=ÑáêÉï~ää=äç~Ç=Ä~ä~åÅáåÖ=
√ pÉêîÉê=çÑÑJäç~Ç=ÑÉ~íìêÉ=ëìÅÜ=~ë=fåíÉÖê~íÉÇ=ppi=ÉåÅêóéíáçå=~åÇ=ÇÉÅêóéíáçå=~äçåÖ=ïáíÜ=eqqm=ÅçãéêÉëëáçå=
√ `çãéäÉñ=tÉÄ=~ééäáÅ~íáçåë=êÉèìáêáåÖ=ÜáÖÜJäÉîÉä=roi=~åÇ=ÅççâáÉ=ëïáíÅÜáåÖ
hÉó=cÉ~íìêÉë
√ Introduces an intelligent, distributed architecture
√ Improves site availability and transaction integrity by introducing ASR
√ Delivers customized combinations of ports, performance, and services
√ Server off-loads through support of an integrated, high-capacity SSL module along
with HTTP compression (WebNS 8.10)—Enables content switching functionality
√ Protects investment by enabling upgrades of performance, ports, and services through
modularity
√ The Cisco CSS 11500 I/O modules deliver port density and flow performance.
√ The Fast Ethernet ports are 10/100BASE-TX with standard RJ-45 connectors, whereas
the Gigabit Ethernet ports require SFP GBICs (1000BASE-SX, 1000BASE-LX, or
1000BASE-T).
`çãéÉíáíáîÉ=mêçÇìÅíë
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√ cçìåÇêó=kÉíïçêâëW=pÉêîÉêfêçå=
péÉÅáÑáÅ~íáçåë=
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bíÜÉêåÉíX=N=d_f`=éçêí bíÜÉêåÉí=Ed_f`F=éçêíë bíÜÉêåÉí=Ed_f`F=éçêíë
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j~ñ=NMLNMM=bíÜÉêåÉí=éçêíë U PO UM
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Ñ~åI=~åÇ=áåíÉÖê~íÉÇ=ëïáíÅÜ=ãçÇìäÉ=EêÉèìáêÉë=pcm=d_f`ëF
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`ppNNRMN `áëÅç=NNRMN=`çåíÉåí=pÉêîáÅÉë=pïáíÅÜ=áåÅäìÇáåÖ=U=NMLNMM=bíÜÉêåÉí=~åÇ=N=db=éçêíI=Ñä~ëÜ=ÇêáîÉI=~åÇ=áåíÉÖê~íÉÇ=^` éçïÉê=ëìééäó=
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Ñä~ëÜ=ÇêáîÉI=~åÇ=áåíÉÖê~íÉÇ=^`=éçïÉê=ëìééäó=~åÇ=áåíÉÖê~íÉÇ=Ñ~å=Eçéíáçå~ä=pcm=d_f`F
`ppRJp`jJOdb `áëÅç=`pp=NNRMM=póëíÉã=`çåíêçä=jçÇìäÉ=ïáíÜ=O=db=éçêíë=~åÇ=Ü~êÇ=Çáëâ=EêÉèìáêÉë=pcm=d_f`ëF
`ppRJfljJUcb `áëÅç=`pp=NNRMM=c~ëí=bíÜÉêåÉí=fLl=jçÇìäÉW=UJéçêí=qu
`ppRJfljJNScb `áëÅç=`pp=NNRMM=c~ëí=bíÜÉêåÉí=fLl=jçÇìäÉW=NSJéçêí=qu
`ppRJfljJOdb `áëÅç=`pp=NNRMM=dáÖ~Äáí=bíÜÉêåÉí=fLl=jçÇìäÉW=OJéçêí=EêÉèìáêÉë=pcm=d_f`ëF
`ppRJp^j `áëÅç=`pp=NNRMM=pÉëëáçå=^ÅÅÉäÉê~íçê=jçÇìäÉ
`ppRJppiJ`JhV `áëÅç=`pp=NNRMM=ppi=~åÇ=eqqm=`çãéêÉëëáçå=jçÇìäÉ
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
cçê=jçêÉ=fåÑçêã~íáçå
See the CSS 11500 Series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLNNRMM
`áëÅç=`çåíÉåí=pïáíÅÜáåÖ=jçÇìäÉ=E`pjF
The Cisco CSM is a Catalyst 6500 line card that balances client traffic to farms of servers,
firewalls, SSL devices, or VPN termination devices. The CSM provides a
high-performance, cost-effective load balancing solution for enterprise and ISP networks.
The CSM meets the demands of high-speed Content Delivery Networks, tracking network
sessions and server load conditions in real time and directing each session to the most
appropriate server. Fault tolerant CSM configurations maintain full state information and
provide true hitless failover required for mission-critical functions.
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pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=`çåíÉåí=pïáíÅÜáåÖ= √ ^=ÜáÖÜ=éÉêÑçêã~åÅÉI=iQ=íç=iT=äç~Ç=Ä~ä~åÅáåÖ=ëçäìíáçå=áåíÉÖê~íÉÇ=ïáíÜ=`áëÅçÛë=`~í~äóëí=SRMM=
jçÇìäÉ √ iç~Ç=Ä~ä~åÅáåÖ=Ñçê=íÜÉ=ÜáÖÜÉëí=íê~ÑÑáÅ=ëáÖÜíë
√ pìééçêí=Ñçê=ìé=íç=NIMMMIMMM=ÅçåÅìêêÉåí=q`m=ÅçååÉÅíáçåë
hÉó=cÉ~íìêÉë
√ Establishes up to 150,000 Layer 4 connections per second and provides high-speed
content switching, while maintaining 1 million concurrent connections
`áëÅç=`çåíÉåí=pïáíÅÜáåÖ=jçÇìäÉ=E`pjF SJT
`Ü~éíÉê ==S
√ Outstanding price/performance value for large data centers and ISPs—Features a low
connection cost and occupies a small footprint. The CSM slides into a slot in a new or
existing Catalyst 6500 enabling all its ports for layer 4 through layer 7 content
switching. Multiple CSMs can be installed in the same Catalyst 6500 for redundancy
and scalable performance
√ Uses the same Cisco IOS Command Line Interface (CLI) that is used to configure the
Catalyst 6500 Switch
`çãéÉíáíáîÉ=mêçÇìÅíë
√ ^äíÉçåLkçêíÉäW=tÉÄ=pïáíÅÜáåÖ=jçÇìäÉI=^ééäáÅ~íáçå=pïáíÅÜI=~åÇ=tÉÄ= √ cçìåÇêó=kÉíïçêâëW=pÉêîÉêfêçå=
pïáíÅÜÉë= √ oÉëçå~íÉW=`Éåíê~ä=aáëé~íÅÜ=~åÇ=däçÄ~ä=aáëé~íÅÜ=
√ o~Çï~êÉW=tÉÄ=pÉêîÉê=aáêÉÅíçê=EtpaF=
√ cR=kÉíïçêâëW=_áÖLfm=
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éêçÄÉëX=NSIMMM=~ÅÅÉëë=Åçåíêçä=äáëí=E^`iM=áíÉãë
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NRMIMMM=ÅçååÉÅíáçå=ëÉíìéë=éÉê=ëÉÅçåÇJi~óÉê=Q=TRIMMM=ÅçååÉÅíáçå=ëÉíìéë=éÉê=ëÉÅçåÇJi~óÉê=T
qÜêçìÖÜéìí Q=dáÖ~ÄáíëJéÉêJëÉÅçåÇ=íçí~ä=ÅçãÄáåÉÇ=EÅäáÉåíJíçJëÉêîÉê=~åÇ=ëÉêîÉêJíçJÅäáÉåíF=íÜêçìÖÜéìí=NKOR=ãáääáçå=
é~ÅâÉíë=éÉê=ëÉÅçåÇ
`~í~äóëí=pïáíÅÜ=mä~íÑçêã=oÉèìáêÉãÉåíë k~íáîÉ=ëìééçêí=EëïáíÅÜ=êìååáåÖ=`áëÅç=flp=pçÑíï~êÉ=çåäó
eóÄêáÇ=pìééçêí=EëïáíÅÜ=êìååáåÖ=flpL`~ílpF
cìåÅíáçåë=~ë=~=Äìë=Éå~ÄäÉÇ=äáåÉ=Å~êÇJåçí=Ñ~ÄêáÅ=Éå~ÄäÉÇ=
jìäíáä~óÉê=ëïáíÅÜ=ÑÉ~íìêÉ=Å~êÇJjpc`=çê=jpc`O
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
`áëÅç=`çåíÉåí=pïáíÅÜáåÖ=jçÇìäÉ
tpJuSMSSJpi_J^m`= `~í~äóëí=SRMM=`çåíÉåí=pïáíÅÜáåÖ=jçÇìäÉ=
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Content Switching Module (CSM) Web site at:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅëã
`áëÅç=ppi=jçÇìäÉ=Ñçê=`~í~äóëí=SRMM
The SSL Services Module is an integrated service module for the Cisco Catalyst 6500
Series that off loads the processor-intensive tasks related to securing traffic with SSL and
increases the number of secure connections supported by a web site.
tÜÉå=íç=pÉää=
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
ppi=jçÇìäÉ=Ñçê= √ ^å=áåíÉÖê~íÉÇ=ppi=ÉåÅêóéíáçåLÇÉÅêóéíáçå=ëçäìíáçå=ÑÉ~íìêáåÖ=`áëÅçÛë=`~í~äóëí=SRMM
`~í~äóëí=SRMM √ pÅ~ä~ÄäÉ=ppi=éêçÅÉëëáåÖW=OIRMM=ÅçååÉÅíáçå=ëÉíìéëLëÉÅçåÇ=éÉê=ãçÇìäÉJNMIMMM=éÉê=`Ü~ëëáë=ÑìääóJéçéìä~íÉÇ=ïáíÜ=
ppi=ãçÇìäÉë
hÉó=cÉ~íìêÉë
√ Performs all SSL-related tasks, allowing servers to handle high-speed clear text traffic
√ Provides a simple means of addressing increased performance requirements by installing
additional SSL modules in a Catalyst 6500 switch
√ Maintains persistence even when clients request new session IDs, in Integrated Mode
with CSM
√ Provides cost savings by requiring only a single certificate copy vs. a copy for each
server subject to customer and certificate authority agreement
SJU `áëÅç=ppi=jçÇìäÉ=Ñçê=`~í~äóëí=SRMM
`Ü~éíÉê ==S
`çãéÉíáíáîÉ=mêçÇìÅíë
√ cR=kÉíïçêâë=É`çããÉêÅÉ=RQM √ kçêíÉäL^äíÉçå=ápa=QNM=ppi=^ÅÅÉäÉê~íçê
péÉÅáÑáÅ~íáçåë=
cÉ~íìêÉ `áëÅç=ppi=jçÇìäÉ=Ñçê=`~í~äóëí=SRMM
póëíÉã=`~é~Åáíó=~åÇ=mÉêÑçêã~åÅÉ ORMM=ÅçååÉÅíáçå=ëÉíìéëLëÉÅ=éÉê=ãçÇìäÉJNMh=éÉê=ÅÜ~ëëáëX=SMh=ÅçåÅìêêÉåí=ÅäáÉåí=ÅçååÉÅíáçåëJOQMh=
éÉê=ÅÜ~ëëáëX=PMM=jÄéë=Äìäâ=ê~íÉ=ÉåÅêóéíáçåJNKO=dÄéë=éÉê=ÅÜ~ëëáëX=ORS=âÉó=é~áêëX=ORS=âÉó=ÅÉêíáÑáÅ~íÉëX=
ré=íç=Oh=âÉó=ëáòÉëˇORS=éêçñó=ëÉêîÉêë
pÅ~ä~Äáäáíó ré=íç=Ñçìê=ppi=ãçÇìäÉë=áå=íÜÉ=ë~ãÉ=`~í~äóëí=SRMM
fåíÉÖê~íáçå=ïáíÜ=pÉêîÉê=iç~Ç=_~ä~åÅáåÖ qáÖÜíäó=áåíÉÖê~íÉÇ=áå=íÜÉ=`áëÅç=`~í~äóëí=SRMM=pïáíÅÜ=ïáíÜ=íÜÉ=`pj
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
`áëÅç=ppi=jçÇìäÉ=Ñçê=`~í~äóëí=SRMM
tpJps`JppiJNJhVZ= `áëÅç=ppi=jçÇìäÉ=Ñçê=`~í~äóëí=SRMM=
cçê=jçêÉ=fåÑçêã~íáçå
See the Catalyst 6500 Series Web site at: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅ~íSRMM
`áëÅç=aáëíêáÄìíÉÇaáêÉÅíçê=
DistributedDirector provides dynamic, transparent, and scalable Internet traffic load
distribution between multiple geographically-dispersed servers. It is a global Internet
service-scaling solution that utilizes Cisco IOS software and leverages routing table
information, delay characteristics, and other information to make “network intelligent” load
distribution and site selection decisions.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=aáëíêáÄìíÉÇ=aáêÉÅíçê √ iç~Ç=ÇáëíêáÄìíáçå=~Åêçëë=ÖÉçÖê~éÜáÅ~ääóLíçéçäçÖáÅ~ääó=ÇáëéÉêëÉÇ=q`mLfm=ëÉêîÉêë=
√ eáÖÜ=~î~áä~Äáäáíó=Ñçê=ÇáëéÉêëÉÇ=ãáëëáçåJÅêáíáÅ~ä=~ééäáÅ~íáçåë=
√ a~í~=ÅÉåíÉê=êÉÇìåÇ~åÅó=~åÇ=Ñ~áäçîÉê=
hÉó=cÉ~íìêÉë
√ Transparent distribution of all IP Services (TCP and UDP), including HTTP, FTP,
Telnet, and Gopher; provides global scalability for all IP-based network services
√ Increases access performance and reduces transmission costs; Users need only a single
subdomain name or URL-embedded hostname for accessing a distributed set of
servers, thus providing the appearance of a single virtual server
√ Improves access performance by redirecting to the topologically closest server
√ Calculates client-to-server round-trip times in real time; redirects clients to server with
lowest client-to-server link latency, maximizing end-to-end performance
√ Redirects clients only to responsive servers, resulting in maximized availability
√ Cisco IOS Software & standard CLI for device configuration
√ Transparently add and remove distributed servers, simplifying maintenance
√ Supports multiple domains; cost-effective IP service scalability solution
`çãéÉíáíáîÉ=mêçÇìÅíë
√ ^äíÉçå=kÉíïçêâëW=^`bÇáêÉÅíçê=~åÇ=tÉÄ=pïáíÅÜÉë=ïáíÜ=tÉÄlp=dip_ √ oÉëçå~íÉI=fåÅKW=däçÄ~ä=aáëé~íÅÜ
√ cR=i~ÄëW=Pakp √ oka=kÉíïçêâëI=fåÅKW=tÉÄ=pÉêîÉê=aáêÉÅíçê=J=kÉíïçêâ=mêçñáãáíó=
√ cçìåÇêó=kÉíïçêâëW=pÉêîÉêfêçå=pïáíÅÜ=ïáíÜ=fåíÉêåÉí=fêçåt~êÉ EtpaJkmF
cçê=jçêÉ=fåÑçêã~íáçå
See the DistributedDirector Web site at ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÇÇ
`áëÅç=aáëíêáÄìíÉÇaáêÉÅíçê SJV
`Ü~éíÉê ==S
`áëÅç=dpp=QQVOo=däçÄ~ä=páíÉ=pÉäÉÅíçê=^ééäá~åÅÉ
The Cisco GSS 4492R Global Site Selector is part of the
Cisco ACE Application Control Engine family and a crucial
component of any data center architecture that requires an
appliance-based, security-focused, universal global load balancer. It is deployed with Cisco
ACE Application Control Engine Modules. Using a special protocol (keepalive application
protocol [KAL-AP]) enables the exchange of application load and availability between the
Cisco ACE GSS 4492R and the Cisco ACE module
hÉó=cÉ~íìêÉë
√ Provides resilient architecture critical for disaster recovery and multi-site Web
applications deployments
√ Optional software supporting full DNS and DHCP services allowing the GSS to be
deployed as a DNS appliance
√ Advanced traffic management for multi-site Web application deployments
√ Unique DNS-focused DDoS protection software that can mitigate the effects of
DNS-based DDoS attack
√ Centralized command and control of DNS resolution process for direct and precise
control of global load-balancing process
√ Site persistence for e-commerce applications
√ Supports a Web-based GUI, role-based access and DNS wizard to simplify the DNS
command and control
`çãéÉíáíáîÉ=mêçÇìÅíë
√ cR=kÉíïçêâë=Pakp √ kçêíÉäL^äíÉçå=`çåíÉåí=aáêÉÅíçê
péÉÅáÑáÅ~íáçåë=
cÉ~íìêÉ `áëÅç=dpp=QQVOo
kìãÄÉê=çÑ=mçêíë qïç=NMLNMMLNMMM=c~ëí=bíÜÉêåÉí=~ìíçëÉåëáåÖI=çåÉ=ÅçåëçäÉ=éçêí
mçêí=aÉëÅêáéíáçå kÉíïçêâ=mçêíëW=qïç=NMLNMM_~ëÉ=quX=`çåëçäÉ=mçêí
akp=êÉèìÉëíë=éÉê=ëÉÅçåÇ ré=íç=PMIMMMI=ÇÉéÉåÇáåÖ=çå=ÅçåÑáÖìê~íáçå
kÉíïçêâ=ã~å~ÖÉãÉåí= `çåëçäÉ=éçêíJ`ifX=^ÅÅÉëë=íç=ëóëíÉã=íÜêçìÖÜ=qÉäåÉíX=pÉÅìêÉ=Åçéó=Ep`mF=çê=cqmX=drfJpÉÅìêÉ=eqqm=
EeqqmpF=Ñçê=fåíÉêåÉí=bñéäçêÉê=~åÇ=kÉíëÅ~éÉ=k~îáÖ~íçêX=kÉíïçêâ=ã~å~ÖÉãÉåí=jf_ëX=oÉ~ÇJçåäó=
ãçåáíçêáåÖ=çÑ=åÉíïçêâ=~åÇ=ÇÉîáÅÉ=ëí~íìëI=áåÅäìÇáåÖ=oc`=NONPX=Ejf_JffF=~åÇ=oc`=NRNQ=
EelpqJobplro`bpJjf_F
píçê~ÖÉ låÉ=UMJd_=Ü~êÇ=ÇêáîÉX=pçÑíï~êÉ=áã~ÖÉ=pcJdppJsNKPJhVX=O=d_=o^jX=mÉåíáìã=`mr
mÜóëáÅ~ä låÉJê~Åâ=ìåáí=ëáòÉ=ÅÜ~ëëáëX=N=d_=o^jX=mêÉëÅçíí=PKOJdeòK=`mr
mçïÉê fåíÉÖê~íÉÇ=^`=éçïÉê=E~ìíçëÉåëáåÖ=NNMsLSM=eòF
tÉáÖÜí OU=äÄ=ENOKT=âÖF
qÉãéÉê~íìêÉ léÉê~íáçå~äW=RM=íç=VRøc=ENM=íç=PRø`FX=píçê~ÖÉW=JQM=íç=NQMøc=EJQM=íç=SMø`F
aáãÉåëáçåë=Ee=ñ=t=ñ=aF NKST=ñ=NSKV=ñ=OM=áåK=EQOKQ=ñ=QOV=ñ=RMU=ããF
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
`áëÅç=dpp=QQVOo
dpp=QQVOoJhV `áëÅç=dpp=QQVOo=däçÄ~ä=páíÉ=pÉäÉÅíçê
pcJdppJsOKMJhV `áëÅç=däçÄ~ä=páíÉ=pÉäÉÅíçê=pçÑíï~êÉ=OKM
pcJdppJaalpif` aaçp=jáíáÖ~íáçå=pçÑíï~êÉ=EêÉèìáêÉë=`áëÅç=däçÄ~ä=páíÉ=pÉäÉÅíçê=pçÑíï~êÉ=OKMF
pcJdppJakpif` `áëÅç=dpp=akp=äáÅÉåëÉ=EêÉèìáêÉë=`áëÅç=kÉíïçêâ=oÉÖáëíê~ê=SKO=ëçÑíï~êÉ=x`koJSKOJ_^pbNhz=Ñçê=Ñìää=akp=
Å~é~ÄáäáíóF=~åÇ=`áëÅç=däçÄ~ä=páíÉ=pÉäÉÅíçê=pçÑíï~êÉ=OKM
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco GSS 4492R Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÖëë
SJNM `áëÅç=dpp=QQVOo=däçÄ~ä=páíÉ=pÉäÉÅíçê=^ééäá~åÅÉ
BROADBAND AND DIAL ACCESS
7
CHAPTER 7
Broadband and Dial Access
Broadband and Dial Access Products at a Glance
Broadband Cable
Product Features Page
Headend and Distribution Hub Equipment
Cisco uBR7100 Series Entry-level, standards-based fixed-configuration CMTS and integrated router for 7-2
Universal Broadband lower-density residential and MxU customers serviced by cable operators or ISPs.
• Compact form factor (2RU)
Router
• Supports up to 2,0001 broadband subscribers
• Layer 2 bridging and full Layer 3 routing
• DOCSIS 1.0, 1.1 and Euro--DOCSIS 1.0 qualified; supports DOCSIS Set-top Gateway (DSG)
• Fixed-configuration models including: Cisco uBR7111, Cisco uBR7111E, Cisco uBR7114, and
Cisco uBR7114E
• Integrated upconverter/modulator
• Embedded dual 10/100 BaseT Ethernet network interface
• Selection of LAN and WAN interfaces
Cisco uBR7246VXR Modular, standards-based communications-grade CMTS and integrated router for 7-3
Universal Broadband high-growth broadband cable deployments
Router Supports up to 10,0001 broadband subscribers
• Offers large variety of LAN and WAN interface options and processors
• Full Layer 3 implementation
• DOCSIS, 1.0, 1.1, Euro-DOCSIS 1.0, 1.1, 2.0 (ATDMA-only) and PacketCable 1.1 qualified;
Supports Advanced Mode DSG
• Selection of cable line cards that includes Cisco uBR7200 Series MC28U, MC28X, MC16U, and
MC16X Broadband Processing Engines (BPEs)
Cisco uBR10012 Universal Highest-capacity communications-grade CMTS on the market today. Delivers the services, 7-4
Broadband Router performance, scale, and carrier-class reliability large cable operators and ISPs demand
• Supports up to 64,0001 broadband subscribers
• A-TDMA and advanced spectrum management
• Full Layer 3 implementation
• DOCSIS, 1.0, 1.1, Euro-DOCSIS 1.0, 1.1 and PacketCable 1.1 qualified; Supports Advanced
Mode DSG
• High-performance aggregation platform with Parallel Express Forwarding patented by Cisco
• Cisco 5x20U Broadband Processing Engine (BPE)
• Network interfaces that includes 1 Gbps over Gigabit Ethernet and OC-48-Dynamic Packet
Transport (DPT) Interface Module Set
Cisco uBR3x10 RF Switch • RF cabling multiplexer switch that enables a fully redundant uBR10012 configuration 7-5
with no single point of failure
• Allows operators to exceed packetcable system availability requirements, minimize service
disruptions and simplify operations
• Maximizes density with more than 250 MCX-type connectors in 3 RU
1. Numbers are for reference only. Actual numbers for specific systems will vary depending on network/service
loading, traffic, and other parameters.
Key Features
• Modular design—1,000- 10,000 subscribers per chassis supported based on different
configurations
• Five 9’s availability for low cost maintenance
• Advanced PHY
• ATDMA / DOCSIS compliant; Euro-DOCSIS 2.0 (A-TDMA only), DOCSIS 1.1
qualified, and PacketCable 1.1 qualified; tComLabs qualified to Euro-DOCSIS 1.0,
1.1, and 2.0 (ATDMA-only) specifications. The product also supports Advanced Mode
DSG.
• Powerful Layer 3 routing intelligence and sophistication
Key Features
• Highest density and capacity: 5,000 - 64,000 subscribers
• Powerful process and throughput
• Five 9’s availability
• GE line rate -> OC-48
• Scalable performance
• A-TDMA / DOCSIS 2.0
• Advanced intelligence features
Key Features
• N+1 redundancy
• Hot swap capability of all RF switch modules with no RF service disruption
• Support of DOCSIS and Euro-DOCSIS RF performance specifications
• Most comprehensive set of high availability features
• Redundancy Readiness Verification, for proactive redundancy health monitoring and
reporting
• Fully passive working path
• Active components only in protect path
• Position-sensing latching relays
• Unmatched port density and flexibility
7-8
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The Cisco ONS 15600 provides unparalleled flexibility in designing next
generation metro networks. Fully engineered and optimized for metro
applications, the Cisco ONS 15600 MSPP simplifies and revolutionizes
bandwidth management in the metro core by allowing service providers to
seamlessly integrate their metro core and metro edge networks, while
dramatically reducing initial turn up costs. The Any Service Any Port
(ASAP) interface cards of the Cisco ONS 15600 provide 1 to 16 ports of capacity to aggregate
and transport mission-critical regional/metropolitan-area (metro) traffic using a modular,
flexible and scalable design that allows single- and multiple-rate optics from OC-3 to OC-48,
including Gigabit Ethernet SFP optics. Delivering scalability to 960 Gbps of traffic in a single
rack, it complements the market-leading Cisco ONS 15454 MSPP by leveraging its proven
architecture and operating software. This allows service providers to dramatically simplify
their metro networks and realize immediate cost, space and operational benefits. The Cisco
ONS 15600 MSPP provides complete integration of metro core and edge networks for service
provisioning and network management.
cçê=jçêÉ=fåÑçêã~íáçå=
See the ONS 15600 Series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLçåëNRSMM
`áëÅç=lkp=NRQRQ=jìäíáëÉêîáÅÉ=qê~åëéçêí=mä~íÑçêã
The Cisco ONS 15454 Multiservice Transport Platform (MSTP) sets the
industry benchmark for metropolitan and regional dense
wavelength-division multiplexing solutions by using proven Cisco MSPP
networking technologies to deliver simple, fast, and intelligent DWDM
capabilities and lower capital and operating expenditures. A metropolitan
network, being close to or on a customer’s premises-unlike its long-haul counterpart-requires
support for a great diversity of service interfaces. The service interfaces allow network
providers to offer new tariffs and enable enterprise customers to natively transport a wide
variety of services over a common transport network without unnecessary conversion stages
and equipment. Additionally, a wide service mix simplifies the planning for services. The
Cisco ONS 15454 MSTP, with its MSPP capabilities, supports a broad range of
standards-based services in a single platform
Critical to offering a wide service mix is a DWDM system’s ability to offer the level of
transparency required by the service. The ultimate in network management flexibility is
achieved through an industry leading, fully reconfigurable optical add/drop multiplexer
(ROADM) that allows zero to 32 channels of pass through or add/drop, A-Z wavelength
provisioning, and full realtime power monitoring of each individual wavelength. The Cisco
ONS 15454 MSTP solution offers the choice of multiservice aggregation, wavelength
aggregation, and wavelength transport, combined with integrated, intelligent DWDM
transmission, in a single platform to optimize network costs for any mix of service types.
Using digital-wrapper technology (defined in ITU-T G.709) enables transparency while still
allowing enhanced wavelength management and providing extended optical reach with
integrated Forward Error Correction (FEC).
cçê=jçêÉ=fåÑçêã~íáçå=
See the ONS 15454 MSTP Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLÜïLçéíáÅ~äLéëOMMSLéëRPOMLáåÇÉñKÜíãä
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The Cisco ONS 15454 Multi-service Provisioning Platforms
(MSPP) are key building blocks in optical networks due to its
unprecedented transport performance and economics. It offers supercharged transport
capability by combining the best of traditional SONET time division multiplexing (TDM) and
statistical multiplexing in single units. The Cisco ONS 15454 aggregates traditional facilities
such as DS1, DS3, STS-1, OC-3, OC-12, and OC-48 including multi-wavelength DWDM
optics, and also supports data interfaces for 10/100/GigE, data and video. This enables
drastically improved efficiencies in the transport layer and breakthrough cost savings for
initial and life cycle deployment. A single ONS 15454 shelf can support combinations of
OC-3/c, OC-12/c, OC-48/c, and OC-192. It also offers an international optical transport
solution that combines the best of traditional SDH TDM and statistical multiplexing in a
single platform.
cçê=jçêÉ=fåÑçêã~íáçå
See the ONS 15454 SONET Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLçåëNRQRQ
See the ONS 15454 SDH Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLNRQRQëÇÜ
`áëÅç=lkp=NRRPM=jÉíêç=ataj=^ÖÖêÉÖ~íáçå=mä~íÑçêã
The Cisco ONS 15530 is a highly scalable DWDM multiservice
aggregation platform that integrates storage, data networking, and legacy
applications over an ultra-high-bandwidth, intelligent optical
infrastructure. The ONS 15530 supports Fibre Channel extension over
DWDM via buffer-to-buffer credit support to significantly increase
disaster recovery distances; Industry-leading aggregation of IBM Coupling Facility Links
used in IBM GDPS storage networks; New Low-band Variable Rate SFP Optics for expanded
protocol support.
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√ ONS 15530 4-Port 1-Gbps/2-Gbps Fibre Channel Aggregation Card provides efficient
wavelength usage by aggregating up to four 2-Gbps Fibre Channel, IBM Fiber
Connection (FICON), and IBM Intersystem Channel (ISC) services onto a single
10-Gbps wavelength
√ 8-port Multi Service Muxponder provides the aggregation of up to 8 low speed services
such as T1/E1, OC3-STM-1, ESCON, D1 Video, FE, GE, 1 Gbps FC, and ITS per 2.5
Gbps wavelength
√ Industry leading Service Aggregation—up to 4 ports of 2 Gbps Fibre Channel, up to 8
ports of Fibre Channel, FICON, or Gigabit Ethernet or up to 40 ports of ESCON per
wavelength
√ Capacity—Fiber capacity is maximized when used with a 32-wavelength system
providing up to 256 Fibre Channel, FICON, or Gigabit Ethernet services or up to 1280
ESCON services on a single fiber pair.
√ Scalability—up to 32 wavelengths ranging from 2.5 Gbps to 10 Gbps
√ Multiservice Interfaces—Customers have a single scalable platform that supports low
speed copper legacy services such as T1/E1 (PBX interconnect), OC-3/STM-1, Fast
Ethernet and D1 Video, in addition to high density ESCON, GE, and 1Gb FC services
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√ Service mixing—Ability to mix a combination of Fibre Channel, FICON, ESCON, and
Gigabit Ethernet services over the same wavelength
√ Complete Amplification Solution—Enables enterprises and service providers to
further expand their optical DWDM networks over greater distances when used with
EDFA optical amplifiers
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco ONS 15530 Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLçåëNRRPM
`áëÅç=lkp=NRRQM=bñíÉåÇÉÇ=pÉêîáÅÉë=mä~íÑçêã
The ONS 15540 Extended Services Platform with external cross connect
capability (ESPx) is a highly modular, flexible, and scalable next
generation DWDM platform that integrates data networking, storage area
networking (SAN), TDM Synchronous Optical Network (SONET) and
Synchronous Digital Hierarchy (SDH) technologies over an ultra high
bandwidth, intelligent optical infrastructure that can support any packet,
over any wavelength on any platform.
√ Flexible Multi-Protocol Support—The Cisco ONS 15540 offers both variable rate
transparent and fixed rate multi-protocol transponders that feature user selectable SFPs
and support a variety of industry standard data rates between 16Mbps to 2.5Gbps as
well as 10Gb Ethernet
√ Scalable, flexible, and modular architecture in a high-density compact footprint—
Provides superior operational support and network expansion on an as needed basis
through its hot swappable modular lines cards, transponders, and optical multiplexers
√ Simple Network Consolidation and Comprehensive Multi Service Support provided by
the available ONS 15540 2.5GB and 10GbE transponders
√ Optical, Service, and Application Level Performance Monitoring—provides
industry-leading supports for service level agreements (SLAs)
√ High Availability for mission critical networks—Provides 99.999% availability for
demanding Managed Network Service Providers and enterprise business continuance
applications, with hardware redundancy and automatic protection switching to protect
against fiber cuts and equipment failures
√ Multi-Service Integration—Transports ESCON, FICON, 1Gb/2GB Fibre Channel for
SAN, Fast and Gigabit Ethernet, and 10 Gb Ethernet for data networking, and
SONET/SDH at OC-3/STM1, OC-12/STM4, and OC-48/STM12
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√ Compact modular design with external connectorization: External Direct Connect
system from Line card to OADMs; Optional cross connect and fiber management
system
√ Tunable Type 2 Transponders with Multi Protocol Small form Factor Pluggables
(SFPs): Variable data rate support between 16Mbps to 2.5Gbps; 16 Tunable
transponders support 32 channels for reduced sparing costs; Multi-protocol SFP
Support—Now featuring Variable Rate SFPs and support for IBM Sysplex/GDPS
applications.
√ Standards based Management support for SNMP, Ciscoview and CTM
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√ Protection Switch Module provides highly cost effective solution for fiber trunk
protection
√ Standards based Optical architecture conforming to ITU G.692 100GHz channel
spacing
√ This system has been qualified by IBM for Geographically Dispersed Parallel Sysplex
(GDPS), and by EMC for Symmetrix Synchronous support as tested in their E-LAB
environment
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco ONS 15500 Series Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLçåëNRRMM
`áëÅç=lkp=NRONS=jÉíêç=ataj=pÉêáÉë
The Cisco ONS 15216 Metro DWDM solution supercharges
wavelength services by supporting up to 32 ITU-grid wavelengths,
and provides unprecedented transport flexibility with optical
filtering, Optical Add/Drop Multiplexing (OADM), Optical
Performance Monitoring and Amplification. It allows service providers to deliver more
services per wavelength and more wavelengths per fiber.
The Cisco ONS 15216 Metropolitan Dense Wavelength-Division Multiplexing (DWDM)
FlexLayer filter solution is an ultraflexible filter architecture that allows cable multiple
system operators and service providers to build “pay-as-you-grow” networks with the
flexibility to upgrade in-service without pre-provisioning channels that are not required. This
approach creates a more desirable per-wavelength cost.
The FlexLayer architecture allows for deployment of point-to-point, point-to-multipoint, ring,
bus, and tree-and-branch architectures. These networks can be deployed as unprotected or
protected networks, and they may also be deployed in transmit-only applications for broadcast
networks. This flexibility is inherent in the design of the FlexLayer architecture.
cçê=jçêÉ=fåÑçêã~íáçå
See the ONS 15216 Metro DWDM System Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLÜïLçéíáÅ~äLéëNVVSLéëNVVVLáåÇÉñKÜíãä
`áëÅç=lkp=NRPOT=plkbq=jìäíáëÉêîáÅÉ=
mêçîáëáçåáåÖ=mä~íÑçêã=
The Cisco ONS 15327 combines high-bandwidth capacity and
service diversity in a very compact footprint, enabling service
providers to achieve increased economics at the metro edge. Based on the same technology as
the industry leading Cisco ONS 15454, the ONS 15327 supports high optical bandwidth and
has the ability to support OC-3/12/48, DS1, DS3, 10/100 and Gigabit Ethernet. With the
ability to support either customer located or metro access, the ONS 15327 includes
comprehensive STS- and VT-level bandwidth management and integrated data switching. The
Cisco ONS 15327 also may serve as a digital cross-connect without the need for additional
equipment. It aggregates and switches TDM and Ethernet services, and can be managed using
the Cisco Transport Controller (CTC) element management system and CTM for network
management.
cçê=jçêÉ=fåÑçêã~íáçå=
See the ONS 15300 Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLçåëNRPMM
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The Cisco ONS 15310-MA is a compact but high density SONET device
capable of multiservice TDM and Data aggregation and transport. The
ONS 15310-MA offers tremendous service flexibility, supporting DS1,
DS3/EC1, L1 and L2/3 Ethernet, and SFP enabled optics for OC3, OC12,
OC48. The ONS 15310-MA is a hardened design, and supports up to
99.999 percent reliability for both access and edge networks. The Cisco ONS15310-MA is a
carrier-class MSPP that efficiently switches Ethernet and TDM traffic for use in metropolitan
and regional optical networks. The ONS 15310-MA can be managed using the Cisco
Transport Controller (CTC) element management system and Cisco Transport Manager
(CTM) for network management.
cçê=jçêÉ=fåÑçêã~íáçå=
See the ONS 15300 Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLçåëNRPMM
`áëÅç=lkp=NRPNMJ`i=plkbq=jìäíáëÉêîáÅÉ=
mêçîáëáçåáåÖ=mä~íÑçêã
By extending the metropolitan (metro) edge to customer premises and providing direct
high-speed LAN connectivity, the Cisco ONS 15310-CL allows service providers to
cost-effectively offer scalable, high-speed data services over their transport networks. For the
enterprise, the Cisco ONS 15310-CL offers the efficiency, scalability, and high availability to
meet the bandwidth demands of the mission-critical e-business infrastructure. These features
are available without implementing new technology or upgrading the existing transport
network infrastructure.
Optimized for the customer location, this evolutionary platform is based on the same
technology as the industry leading Cisco ONS 15454 and the ONS 15327, supporting high
optical bandwidth and can support DS1, DS3 and layer 1/2 10/100 Ethernet. The Cisco ONS
15310-CL also provides comprehensive STS- and VT-level bandwidth management and
integrated data switching.
The integrated multiservice optical networking functions of the Cisco ONS 15310-CL
dramatically reduce service-delivery costs. Packaged in a 1RU, industrially
temperature-hardened Network Equipment Building Standards (NEBS) 3-compliant
assembly, the Cisco ONS 15310-CL delivers fast provisioning and low initial cost, while
maintaining a small footprint and low operational cost throughout the life of the product and
can be managed using the CTC element management system and CTM for network
management.
cçê=jçêÉ=fåÑçêã~íáçå=
See the ONS 15300 Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLçåëNRPMM
`áëÅç=lkp=NRPNMJj^=plkbq=jìäíáëÉêîáÅÉ=mêçîáëáçåáåÖ=mä~íÑçêã UJT
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The Cisco ONS 15302/ONS 15305 Multiservice CPE and
Aggregation solutions are ultra-compact integrated systems that offer cost effective solutions.
These platforms provide native multiservice capabilities (i.e., TDM interfaces, multiplexing
and Ethernet data interfaces).
The ONS 15302 CPE platform provides the STM-1 uplink (protected or unprotected STM-1
optical uplink, 1+1 MSP, future SNCP) and E1 customer interfaces (12 E1 ports) interfaces.
It provides native Ethernet customer access via 4-port 10/100BaseT module that supports full
layer 2 capacity, bridging, VLANs, spanning tree, and priority management. An optional
WAN module is available for point to multi-point applications.
The ONS 15305 Aggregation platform provides the following TDM interfaces— protected or
unprotected optical interfaces (8 port S-1.1 optical module, 2 port S-4.1 optical module, 1 port
S-16.1 optical module, 1+1 MSP, SNCP, 2F MS-SPRing for STM-16) and electrical customer
interfaces (8 and 63 port E1 modules and a 6 port E3/DS3 module). This product also provides
native Ethernet customer access via an 8-port 10/100BaseT module and a 2-port GigE module
(supports full layer 2 capacity, bridging, VLANs, spanning tree, and priority management).
An optional WAN module is available for point to multi-point applications.
cçê=jçêÉ=fåÑçêã~íáçå=
See the ONS 15300 Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLçåëNRPMM
`áëÅç=qê~åëéçêí=j~å~ÖÉê=E`qj=UKMF=
EléíáÅ~ä=bäÉãÉåíLkÉíïçêâ=j~å~ÖÉãÉåíF
Cisco Transport Manager (CTM) is an integrated optical element management system for
Cisco ONS 15000 series optical networking platforms. CTM manages configuration, fault
isolation, performance, and security for Cisco optical network elements. With integrated
support for SONET, SDH, DWDM and Ethernet, along with open interfaces to operations
support systems (OSS), CTM delivers the full power of Cisco’s wide range of advanced
optical systems to today’s network operators and enterprises.
CTM is a powerful tool that increases the productivity of the network operations staff. The
system provides GUI-based point-and-click network management. As such, CTM has a low
learning curve while providing advanced management capabilities such as A-to-Z circuit
provisioning. Explorer-style navigation, the extensive use of wizards, tool tips, legends, and
online help make it easy for an operator to perform tasks quickly and efficiently. Many
otherwise tedious, time-consuming, and error-prone tasks can be fully streamlined using
CTM’s features.
CTM works for small networks, but can also scale up to 3000 network elements and 100
concurrent clients per server. This solution is appropriate for small enterprise networks as
well as large service provider networks. CTM is extremely cost-effective (uses
industry-standard platforms such as Sun Solaris, Oracle8i, and Microsoft Windows). CTM fits
smoothly into most companies’ information technology environments. Using scalable Sun
server platforms, customers can minimize up-front investment, but still accommodate growth
by adding additional processors, memory, and disk space.
cçê=jçêÉ=fåÑçêã~íáçå=
See the CTM Series Web site:
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^å~äóëáë=pçäìíáçå √ mêçîáÇÉë=~=îáëì~ä=~åÇ=èì~åíáí~íáîÉ=ÄêÉ~âÇçïå=çÑ=íÜÉ=ÅçãéäÉñ=áåíÉê~Åíáçåë=~ãçåÖ=~ééäáÅ~íáçåëI=
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√ fãéêçîÉë=ÄìëáåÉëë=Åçåíáåìáíó=Äó=ê~éáÇäó=áääìëíê~íáåÖ=ïÜÉíÜÉê=éÉêÑçêã~åÅÉ=éêçÄäÉãë=~êÉ=ÇìÉ=íç=
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√ ^å=áãé~Åí=~å~äóëáë=íççä=íÜ~í=Å~å=ÜÉäé=óçì=çéíáãáòÉ=åÉíïçêâ=Å~é~Åáíó=~åÇ=éÉêÑçêã~åÅÉI=ÉåëìêÉ=
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`áëÅç=mÉêÑçêã~åÅÉ= √ m~êí=çÑ=íÜÉ=kÉíïçêâ=^ééäáÅ~íáçå=mÉêÑçêã~åÅÉ=^å~äóëáë=pçäìíáçå=Ek^m^F VJR
sáëáÄáäáíó=j~å~ÖÉê √ ^=mêç~ÅíáîÉ=åÉíïçêâ=~åÇ=~ééäáÅ~íáçå=éÉêÑçêã~åÅÉ=ãçåáíçêáåÖI=êÉéçêíáåÖI=~åÇ=íêçìÄäÉëÜççíáåÖ=
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√ fåÅêÉ~ëÉë=É~êäó=îáëáÄáäáíó=áåíç=åÉíïçêâ=~åÇ=~ééäáÅ~íáçå=ÄÉÜ~îáçê=áëëìÉëI=íç=áÇÉåíáÑó=íÜÉã=ÄÉÑçêÉ=íÜÉó=
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`áëÅç=mêç~ÅíáîÉ= √ `çãÄáåÉë=éêçÇìÅíë=~åÇ=ëÉêîáÅÉë=íÜ~í=~ÅÅÉäÉê~íÉ=çéÉê~íáçå~ä=ëìÅÅÉëë=Äó=ÜÉäéáåÖ=fq=çêÖ~åáò~íáçåë= VJT
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bñÉÅìíáçå=Em^`bF= √ eÉäéë=ÉåíÉêéêáëÉë=ãÉÉí=Åçãéäá~åÅÉ=êÉèìáêÉãÉåíëI=~ÅÅÉäÉê~íÉ=ÖêçïíÜI=ÉåëìêÉ=ÄìëáåÉëë=ÅçåíáåìáíóI=
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`áëÅç=j~å~ÖÉÇ= √ bå~ÄäÉë=pÉêîáÅÉ=mêçîáÇÉêë=íç=~ÅÅÉäÉê~íÉ=íÜÉ=ÇÉéäçóãÉåí=çÑ=ã~å~ÖÉÇ=ëÉêîáÅÉë=Ñçê=íÜÉáê=ÅìëíçãÉêëK VJV
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√ m~êí=çÑ=íÜÉ=`áëÅç=kÉíïçêâ=^ééäáÅ~íáçå=mÉêÑçêã~åÅÉ=^å~äóëáë=pçäìíáçå=Ek^m^F=~åÇ=`áëÅç=mêç~ÅíáîÉ=
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Cisco Network Application Performance Analysis solution is a comprehensive set of tools
and services that provides valuable information about the performance of the network and
the applications running on it.
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√ Faster identification and resolution of problems—Identify whether problem is related to
the network, servers, or applications. Once diagnosed, the Cisco NAPA Solution provides
the insight required to fix it
√ Significantly enhanced network planning capabilities —Helps with predictive planning
and optimization for successful deployment of new applications and network services
√ Reduced risk—By modeling network scenarios, reduces the risks associated with new
network deployments; Better network performance
√ Access to Cisco advanced services
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See the Cisco Network Application Performance Analysis (NAPA) Solution Web site:
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Create a visual and quantitative breakdown of the complex interactions among applications,
servers, and networks to cost-effectively troubleshoot and deploy networked applications
with the Cisco Application Analysis solution (AAS). Cisco AAS rapidly illustrates whether
performance problems were caused by network or application issues.
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pçäìíáçå √ kÉÉÇ=íç=~ÅÅìê~íÉäó=éêÉÇáÅí=íÜÉ=éÉêÑçêã~åÅÉ=íÜ~í=ÅçìäÇ=ÄÉ=~ÅÜáÉîÉÇ=ïáíÜ=~äíÉêå~íáîÉ=~ééêç~ÅÜÉë=
√ kÉÉÇ=íç=Çá~ÖåçëÉ=ïÜÉíÜÉê=éêçÄäÉãë=áå=~ééäáÅ~íáçå=éÉêÑçêã~åÅÉ=~êÉ=Å~ìëÉÇ=Äó=íÜÉ=~ééäáÅ~íáçåI=ëÉêîÉê=
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√ Part of the NAPA solution
√ Enables you to visualize end-to-end application transaction dynamics graphically, from
the view of both the network and application layers.
√ Diagnoses whether problems in application performance are caused by the application,
server, or network; automatically pinpoint the root cause for application-related issues in
complex, multitier transactions; and assess proposed solutions, accurately predicting the
performance that could be achieved with alternative approaches.
√ Bridges organizational gaps between application development and IT infrastructure
teams, helping speed deployment of new applications and reducing disputes over
responsibility that often accompany end-to-end performance troubleshooting.
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=
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`^^pJ^`jJOKMoJi` `áëÅç=^^pJ^Çî~åÅÉÇ=`~éíìêÉ=jçÇìäÉ=J=OKM=oÉëíêáÅíÉÇ
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`^^pJOKMrmJi` `áëÅç=^ééäáÅ~íáçå=^å~äóëáë=pçäìíáçå=OKM=J=réÖê~ÇÉ=Ñêçã=oÉëíêáÅíÉÇ=íç=råêÉëíêáÅíÉÇ
`^^pJ^`jJOKMrmJi` `áëÅç=^^pJ^Çî~åÅÉÇ=`~éíìêÉ=jçÇìäÉ=OKM=réÖê~ÇÉ=Ñêçã=oÉëíêáÅíÉÇ=íç=råêÉëíêáÅíÉÇ
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See the Cisco Application Analysis Solution at:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëSPSOLáåÇÉñKÜíãä
`áëÅç=kÉíïçêâ=mä~ååáåÖ=pçäìíáçå=EkmpF
The Cisco Network Planning solution (NPS) reduces the risks associated with network
growth, migration, and consolidation. It is an impact analysis tool that can help you
optimize network capacity and performance, ensure resiliency, plan for new technology
deployments, and validate planned configuration changes. It is part of NAPA.
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`kmpJOKMrmJi` `áëÅç=kÉíïçêâ=mä~ååáåÖ=pçäìíáçå=OKM=J=réÖê~ÇÉ=Ñêçã=oÉëíêáÅíÉÇ=íç=råêÉëíêáÅíÉÇ
`kmpJksjJOKMoJi` `áëÅç=kmpJkÉíïçêâ=s~äáÇ~íáçå=jçÇìäÉ=OKM=J=N=oÉëíêáÅíÉÇ=iáÅÉåëÉ
`kmpJksjJOKMroJi` `áëÅç=kmpJkÉíïçêâ=s~äáÇ~íáçå=jçÇìäÉ=OKM=J=N=råêÉëíêáÅíÉÇ=iáÅÉåëÉ
`kmpJksjJOKMrmJi` `áëÅç=kmpJkÉíïçêâ=s~äáÇ~íáçå=jçÇìäÉ=OKM=J=réÖê~ÇÉ=Ñêçã=oÉëíêáÅíÉÇ=íç=råêÉëíêáÅíÉÇ
`skapJOKMJhV `áëÅç=sáêíì~ä=kÉíïçêâ=a~í~=pÉêîÉê=J=N=äáÅÉåëÉ
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See the Cisco Network Planning Solution Web site at:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëSPSPLáåÇÉñKÜíãä
VJQ `áëÅç=kÉíïçêâ=mä~ååáåÖ=pçäìíáçå=EkmpF
`Ü~éíÉê ==V
`áëÅç=mÉêÑçêã~åÅÉ=sáëáÄáäáíó=j~å~ÖÉê=EmsjF
Cisco Performance Visibility Manager (PVM) is a proactive network- and
application-performance monitoring, reporting, and troubleshooting system for maximizing
network availability. Part of the NAPA solution, it increases early visibility into network
and application behavior issues, to identify them before they become critical.
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`msjJNKMJkjNMJif`Z `áëÅç=msj=NKM=NMJkjJk^j=iáÅÉåëÉ=^ÇÇJçå
`msjJNKMJkjORJif`Z `áëÅç=msj=NKM=ORJkjJk^j=iáÅÉåëÉ=^ÇÇJçå
`msjJNKMJkjRMJif`Z `áëÅç=msj=NKM=RMJkjJk^j=iáÅÉåëÉ=^ÇÇJçå
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Performance Visibility Manager Web site at:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëSTSULáåÇÉñKÜíãä
`áëÅçtçêâë=i^k=j~å~ÖÉãÉåí=pçäìíáçå=EijpF
CiscoWorks LAN Management Solution (LMS) is a suite of powerful management tools
that simplify the configuration, administration, monitoring and troubleshooting of Cisco
networks. It integrates these capabilities into a world-class solution for improving the
accuracy and efficiency of your operations staff, increasing the overall availability of your
network through proactive planning, and maximizing network security. These tools provide
IT organizations with an integrated system for sharing device information across
applications. This rich data environment allows the automation of device manageability
tasks, visibility to the network's health and capability, and identifying and localizing
network trouble.
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√ kÉíïçêâ=ÇáëÅçîÉêóI=íçéçäçÖó=îáÉïëI=ÉåÇJëí~íáçå=íê~ÅâáåÖ=~åÇ=si^k=ã~å~ÖÉãÉåí=
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√ kÉíïçêâ=êÉëéçåëÉ=íáãÉ=~åÇ=~î~áä~Äáäáíó=ãçåáíçêáåÖ=~åÇ=íê~ÅâáåÖ=
√ oÉ~äJíáãÉ=ÇÉîáÅÉI=äáåâI=~åÇ=éçêí=íê~ÑÑáÅ=ã~å~ÖÉãÉåíI=~å~äóëáëI=~åÇ=êÉéçêíáåÖ=
√ cäÉñáÄäÉ=äáÅÉåëÉ=ãçÇÉä=~ääçïáåÖ=`áëÅçtçêâë=ijp=íç=ÄÉ=ÉÑÑÉÅíáîÉäó=ìíáäáòÉÇ=áå=~=ïáÇÉ=ê~åÖÉ=çÑ=ÉåíÉêéêáëÉ=
ÇÉéäçóãÉåíë=ïáíÜçìí=êÉëíêáÅíáåÖ=ÑìåÅíáçå~äáíó=çê=Éñé~åÇ~Äáäáíó
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√ Part of the NAPA
√ Detailed network inventory reporting; automated software and configuration distribution;
audit of adds, moves, and changes; Graphical and table views of topology; VLAN
connectivity, paths, and user tracking; ATM managemen
√ LAN and WAN response time, latency, and jitter analysis; selectable threshold tracking
between pairs of devices
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umX=kÉíëÅ~éÉ=k~îáÖ~íçê=TKN=~åÇ=TKOJtáåÇçïë=OMMMI=táåÇçïë=pÉêîÉê=OMMPX=kÉíëÅ~éÉ=k~îáÖ~íçê=TKMJpçä~êáë=UI=pçä~êáë=VX=
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~åÇ=pçä~êáë=ëÉêîÉê=ëóëíÉãë=ïáíÜ=ìåêÉëíêáÅíÉÇ=ÇÉîáÅÉ=äáÅÉåëÉ=~åÇ=çåÉ=ëÉêîÉêJáåëí~ää~íáçå=äáÅÉåëÉK=EkçíÉW=`áëÅçtçêâë=
pkjp=NKñ=ÅìëíçãÉêë=ãìëí=ìéÖê~ÇÉ=íç=`áëÅçtçêâë=ijp=OKS=båíÉêéêáëÉ=íÜêçìÖÜ=é~êí=åìãÄÉê=`tijpJOKSJormJhV=
ÄÉÑçêÉ=éìêÅÜ~ëáåÖ=íÜÉ=ÅçåîÉêëáçå=ìéÖê~ÇÉ=íç=`áëÅçtçêâë=ijp=OKS=i~êÖÉ=båíÉêéêáëÉ=íÜêçìÖÜ=é~êí=åìãÄÉê=
`tijpJOKSJo`lksJhVKF
`tijpJOKSJrojoiJhV jáåçê=êÉäÉ~ëÉ=ìéÇ~íÉ=âáí=Ñçê=ÉñáëíáåÖ=`áëÅçtçêâë=ijp=OKN=~åÇ=OKO=êÉäÉ~ëÉë=íç=`áëÅçtçêâë=ijp=OKS=i~êÖÉ=båíÉêéêáëÉ=
Ñçê=táåÇçïë=~åÇ=pçä~êáë=ëÉêîÉê=ëóëíÉãë=ïáíÜ=ìåêÉëíêáÅíÉÇ=ÇÉîáÅÉ=äáÅÉåëÉ=~åÇ=çåÉ=ëÉêîÉêJáåëí~ää~íáçå=äáÅÉåëÉK
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
cçê=jçêÉ=fåÑçêã~íáçå
See the LAN Management Solution Web site:=ÜííéWLLïïïKÅáëÅçKÅçãLÖçLäãë
VJS `áëÅçtçêâë=i^k=j~å~ÖÉãÉåí=pçäìíáçå=EijpF
`Ü~éíÉê ==V
`áëÅç=mêç~ÅíáîÉ=^ìíçã~íáçå=çÑ=`Ü~åÖÉ=bñÉÅìíáçå=Em^`bF=pçäìíáçå
Combines products and services that accelerate operational success by helping IT
organizations securely automate and control network changes and configurations. This
solution helps enterprises meet compliance requirements, accelerate growth, ensure
business continuity, and increase user productivity. The Cisco PACE solution is optimized
to help medium-sized to large enterprises with challenges relating to compliance, in-house
expertise, network complexity, and growth.
pçäìíáçå=lîÉêîáÉï
`áëÅç=mêç~ÅíáîÉ=^ìíçã~íáçå=çÑ=`Ü~åÖÉ=bñÉÅìíáçå=Em^`bF=pçäìíáçå
mêçÇìÅíë=fåÅäìÇÉÇ √ `áëÅç=`çåÑáÖìê~íáçå=^ëëìê~åÅÉ=pçäìíáçå
√ `áëÅçtçêâë=kÉíïçêâ=mä~ååáåÖ=pçäìíáçå
√ `áëÅç=pÉÅìêÉ=^ÅÅÉëë=`çåíêçä=pÉêîÉê=
√ `áëÅçtçêâë=i^k=j~å~ÖÉãÉåí=pçäìíáçå=
√ `áëÅç=^Çî~åÅÉÇ=pÉêîáÅÉë
hÉó=cÉ~íìêÉë
√ Scalability of the CiscoWorks NCM software across geographies protects the software
investment of high-growth companies
√ Prevents revenue loss by reducing network downtime due to misconfigurations.
√ Reduces costs by identifying network inconsistencies that would require labor-intensive
diagnosis
√ Configuration automation saves money by allowing fewer administrators to manage large
complex networks
√ Helps to prevent the potentially expensive repercussions of noncompliance
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Proactive Automation of Change Execution (PACE) Solution Web site:
ïïïKÅáëÅçKÅçãLÖçLé~ÅÉ
`áëÅçtçêâë=kÉíïçêâ=`çãéäá~åÅÉ=j~å~ÖÉê=Ek`jF
CiscoWorks Network Compliance Manager (NCM) tracks and regulates configuration and
software changes throughout a multivendor network infrastructure (including Cisco routers,
switches, firewalls, load balancers, and wireless access points). Part of the PACE solution, it
provides unparalleled visibility into network changes and can track compliance with a broad
variety of regulatory, IT, corporate governance, and technology best practices. This helps IT
staff identify and correct trends that could lead to problems such as network instability and
service interruption.
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√ kÉÉÇ=íç=áããÉÇá~íÉäó=ëÅêÉÉå=~ää=ÅÜ~åÖÉë=~Ö~áåëí=~ìíÜçêáòÉÇ=éçäáÅáÉë=íç=ÜÉäé=ÉåëìêÉ=íÜ~í=ÅÜ~åÖÉë=Åçãéäó=
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√ kÉÉÇ=íç=~ìíçã~íáÅ~ääó=î~äáÇ~íÉ=åÉï=ÅÜ~åÖÉë=~Ö~áåëí=~ééêçéêá~íÉ=éçäáÅáÉë=ÄÉÑçêÉ=íÜÉó=~êÉ=éìëÜÉÇ=íç=íÜÉ=
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√ kÉÉÇ=íç=~ìíçã~íÉ=íÜÉ=ÅÜ~åÖÉJêÉîáÉï=éêçÅÉëë
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pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
`áëÅçtçêâë=kÉíïçêâ=`çãéäá~åÅÉ=j~å~ÖÉê
`tk`jJNKOJ`lobJhV `áëÅçtçêâë=k`j=ÅçêÉ=äáÅÉåëÉI=áåÅäìÇÉë=NMM=ã~å~ÖÉÇ=åçÇÉë
`tk`jJNuJfk`NMM `áëÅçtçêâë=k`j=áåÅêÉãÉåí~ä=ÅçêÉ=äáÅÉåëÉ=Ñçê=NMM=ã~å~ÖÉÇ=åçÇÉë
`tk`jJNuJfk`RMM `áëÅçtçêâë=k`j=áåÅêÉãÉåí~ä=ÅçêÉ=äáÅÉåëÉ=Ñçê=RMM=ã~å~ÖÉÇ=åçÇÉë
`tk`jJNuJfk`Nh `áëÅçtçêâë=k`j=áåÅêÉãÉåí~ä=ÅçêÉ=äáÅÉåëÉ=Ñçê=NMMM=ã~å~ÖÉÇ=åçÇÉë
`tk`jJNKOJe^JhV `áëÅçtçêâë=k`j=ÜáÖÜJ~î~áä~Äáäáíó=äáÅÉåëÉI=áåÅäìÇÉë=NMM=ã~å~ÖÉÇ=åçÇÉë
`tk`jJNuJe^fk`NMM `áëÅçtçêâë=k`j=áåÅêÉãÉåí~ä=ÜáÖÜJ~î~áä~Äáäáíó=äáÅÉåëÉ=Ñçê=NMM=ã~å~ÖÉÇ=åçÇÉë
`tk`jJNuJe^fk`NMM `áëÅçtçêâë=k`j=áåÅêÉãÉåí~ä=ÜáÖÜJ~î~áä~Äáäáíó=äáÅÉåëÉ=Ñçê=NMM=ã~å~ÖÉÇ=åçÇÉë
`tk`jJNKOJp^qJhV `áëÅçtçêâë=k`j=ë~íÉääáíÉ=ëáåÖäÉ=áåëí~åÅÉ=éêçñó=Ñçê=êÉãçíÉ=ÇáëíêáÄìíáçå
`tk`jJNuJ`lklsJhV `áëÅçtçêâë=k`j=ÅçååÉÅíçê=ïáíÜ=em=léÉåsáÉï=kkj
`tk`jJNuJ`lk^oJhV `áëÅçtçêâë=k`j=ÅçååÉÅíçê=ïáíÜ=oÉãÉÇó=^o
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See the CiscoWorks Network Compliance Manager at:
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Automatically perform regular, systematic audits of the production network to diagnose
device misconfigurations, policy violations, inefficiencies, and security gaps with the Cisco
Configuration Assurance Solution (CAS). Cisco CAS helps you improve network
availability, security, and compliance with regulatory and IT governance requirements. Part
of the PACE solution.
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See the Cisco Configuration Assurance Solution Web site at:
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CiscoWorks Network Compliance Manager (NCM) tracks and regulates configuration and
software changes throughout a multivendor network infrastructure (including Cisco routers,
switches, firewalls, load balancers, and wireless access points). Part of the PACE solution,
it provides unparalleled visibility into network changes and can track compliance with a
broad variety of regulatory, IT, corporate governance, and technology best practices. This
helps IT staff identify and correct trends that could lead to problems such as network
instability and service interruption.
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See the CiscoWorks Network Compliance Manager at:
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`áëÅç=j~å~ÖÉÇ=pÉêîáÅÉë=pçäìíáçå=EjppF
The Cisco Managed Services Solution provides a cost-effective management platform for
the Cisco Integrated Services Router and for basic managed security services that are
offered on top of the WAN transport service. It includes a solid device management strategy
as well as service management functions for control and surveillance of each individual
service.
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√ `áëÅç=^ÅíáîÉ=kÉíïçêâ=^Äëíê~Åíáçå=
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√ For rapid and trouble-free deployments—Includes analysis of the existing OSS
environment and implementation recommendations to best utilize the management
software
√ An additional security analysis service package is available for specific managed security
applications
√ Additional advanced services—requested for the Operate and Optimize lifecycle phases
√ Advanced partner services—Available in some regions for integration to existing OSS
environment and for the implementation of additional solution components
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See the Cisco Managed Services Solution (MSS) Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLãëë
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Cisco ANA is an open solution that allows integration of both internal and external OSS
applications into the working network. It includes a set of device, network, and service
management applications that take advantage of its virtual network technology.
The core technology of Cisco ANA includes a unique Virtual Network Element abstraction
model that dynamically discovers and identifies basic network components, while obtaining
end-to-end visibility of network resources, connections, and dependencies. The building
blocks of this model are autonomous virtual software-based network devices-each one
cloning the characteristics and properties of its real-world counterpart. The aggregation of
these devices creates the virtual model in the same way an aggregation of network elements
creates a real-world network.
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√ léÉå=åçêíÜÄçìåÇ=áåíÉêÑ~ÅÉë=Ñçê=áåíÉÖê~íáçå=ïáíÜ=ãìäíáéäÉ=çéÉê~íáçåë=ëìééçêí=ëóëíÉã=ElppF=~åÇ=ÄìëáåÉëë=
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√ Cisco Configurable Device Management Platform—Provides a single solution for
multi-device, multi-technology, and multi-vendor element management. Featuring
unified monitoring and configuration; Comes complete with prepackaged, commonly
used EMS functionality
√ Cisco Network Fault Isolation and Service Fault Isolation—Provide extensive fault
analysis capabilities for quick and accurate fault detection, isolation, and correlation;
Reduces trouble ticket flooding by analyzing the structure, configuration, and
dependencies (logical and physical) of the virtual network to track down the virtual
source of the fault to accurately reveal the real problem; No costly rule maintenance is
required.
√ Cisco Network Discovery and Service Discovery—Provides accurate, real-time
discovery of the network inventory, topology, and services; Allows users to view physical
network aspects and topological relationships; Accurately displays the logical inventory,
complete with a service view that spans network layers
√ Cisco Service Activation—Facilitates automatic configuration of any device regardless
of vendor, model, or software version; The combined activation and configuration
process dramatically quickens deployment, while eliminating unnecessary and
error-prone manual processes; All activation and configuration activities are done in
parallel with no single point of congestion.
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See the Cisco Active Network Abstraction Web site: ïïïKÅáëÅçKÅçãLÖçL^k^
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CiscoWorks VPN/Security Management Solution (VMS), an integral part of the SAFE
Blueprint for network security, combines Web-based tools for configuring, monitoring, and
troubleshooting enterprise VPNs, firewalls, and network and host-based IPS. It offers the
ability to monitor remote access links, and IPSec based site to site VPN links. VMS is a
Web-based solution that provides a “dashboard” view of critical VPN resources and their
performance, VPN hardware and configuration and troubleshooting reports.
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√ Management and Monitoring Centers—Offering features such as a consistent user
experience, auto update, command and control workflow, and role-based access control
√ VPN Monitor—Allows network administrators to collect, store, and view information on
IPSec VPN connections for remote-access or site-to-site VPN terminations. Multiple
devices can be viewed from an easy-to-use dashboard that is configured using a Web
browser
√ Cisco IPS Host Sensor Console—Provides real-time analysis and reaction to network
hacking attempts by identifying an attack and preventing access to critical server
resources before any unauthorized transactions occur
√ RME—Provides the tools needed to manage Cisco devices.
√ CiscoWorks Server—Provides the common management desktop services and security
across the CiscoWorks family of solutions. It also provides the foundation for integrating
with other Cisco and third-party applications
√ Support for secure browser communications with CiscoView and RME sessions via SSL
and SSH protocol
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`tsjpJab`MProjoJhV jáåçê=ìéÇ~íÉ=âáí=Ñçê=ÉñáëíáåÖ=sjp=OKu=táåÇçïë=~åÇ=pçä~êáë=EìåêÉëíêáÅíÉÇ=äáÅÉåëÉFN
`tsjpJab`MPojoJhV jáåçê=ìéÇ~íÉ=âáí=Ñçê=ÉñáëíáåÖ=sjp=OKu=táåÇçïë=låäó=EOMJÇÉîáÅÉ=êÉëíêáÅíÉÇ=äáÅÉåëÉFN
NK `çåí~áåë=táåÇçïëJçåäó=îÉêëáçåë=çÑ=j~å~ÖÉãÉåí=`ÉåíÉê=Ñçê=cáêÉï~ääë=NKNI=Ñçê=fap=pÉåëçêë=NKOI=Ñçê=`áëÅç=pÉÅìêáíó=^ÖÉåíë=
QKM=~åÇ=Ñçê=smk=oçìíÉêë=NKNI=`áëÅçtçêâë=^ìíç=réÇ~íÉ=pÉêîÉê=NKNI=~åÇ=`áëÅçtçêâë=jçåáíçêáåÖ=`ÉåíÉê=Ñçê=pÉÅìêáíó=NKO
cçê=jçêÉ=fåÑçêã~íáçå
See the CiscoWorks VPN/Security Management Solution Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLîãë
`áëÅçtçêâë=pÉÅìêáíó=fåÑçêã~íáçå=j~å~ÖÉãÉåí=pçäìíáçå=~åÇ=
`áëÅçtçêâë=pÉÅìêáíó=fåÑçêã~íáçå=j~å~ÖÉãÉåí=pçäìíáçå=båÖáåÉ=
The CiscoWorks Security Information Management Solution (SIMS) is a solution for
effectively gathering and analyzing the overwhelming amount of security event data that
companies receive through growing numbers of multi-vendor security devices and systems
installed throughout their network. SIMS is based on technology from netForensics and
incorporates powerful features to help companies better manage their growing security
infrastructure and effectively monitor millions of event messages, without additional staff.
The hardware based solution engine provides regional scalability for customers with small
to medium deployments and the software only solution provides global scalability for larger
deployments.
CiscoWorks SIMS helps focus security teams on real threats, providing them with both the
information and tools needed to respond quickly, accurately, and efficiently. Rules Based
Correlation, Incident Resolution Management, Vulnerability Correlation, Enterprise
Security Portal, Quick Connect modules provide enhanced correlation, customization,
reporting capability of security events monitoring and management.
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pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅçtçêâë=pÉÅìêáíó= √ pÉÅìêáíó=êÉÖìä~íçêó=Åçãéäá~åÅÉ=~åÇ=ëÉÅìêáíó=éçäáÅó=ÉåíÉêéêáëÉJïáÇÉ=ÉåÑçêÅÉãÉåí
fåÑçêã~íáçå=j~å~ÖÉãÉåí= √ j~å~ÖÉÇ=ëÉÅìêáíó=ëÉêîáÅÉë=Ñçê=ãÉÇáìã=çê=ä~êÖÉ=çê=ÖäçÄ~ä=ÉåíÉêéêáëÉë
pçäìíáçå √ pÉÅìêáíó=ãçåáíçê=ïáíÜ=~Çî~åÅÉÇ=îáëì~äáò~íáçå=Ñçê=èìáÅâäó=ÇÉíÉÅíáåÖ=âåçïå=~åÇ=ìåâåçïå=íÜêÉ~íë=
√ j~å~ÖÉ=~åÇ=ÅçêêÉä~íÉ=ÉîÉåíë=Ñêçã=p^cb=~åÇ=ãìäíáJîÉåÇçê=ëÉÅìêáíó=ÉåîáêçåãÉåíë=
hÉó=cÉ~íìêÉë=
√ Regulatory compliance, auditing, and event monitoring of multi-vendor security
environments
√ Extensive reporting for operators and high-level administrators
√ Risk assessment information to understand overall vulnerability of critical network assets
within the enterprise
√ Event correlation for rapidly detecting emerging attacks that may not be apparent from a
single event
péÉÅáÑáÅ~íáçåë=
cÉ~íìêÉN `áëÅçtçêâë=pÉÅìêáíó=fåÑçêã~íáçå=j~å~ÖÉãÉåí=pçäìíáçå
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pìééçêíÉÇ=mä~íÑçêãë oÉÇ=e~í=iáåìñ=^Çî~åÅÉÇ=pÉêîÉê=OKNI=PKMI=pçä~êáë=UI=VKM
póëíÉã=oÉèìáêÉãÉåíë g~î~=O=oìåíáãÉ=båîáêçåãÉåí=EgobF=NKQKO|MR=g~î~=tÉÄpí~êí
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`tpfjJfojJhV fåÅáÇÉåí=oÉëçäìíáçå=j~å~ÖÉãÉåí=¥=^ÇÇáíáçå~ä=jçÇìäÉ
`tpfjJo_`JhV oìäÉ=_~ëÉÇ=`çêêÉä~íáçå=båÖáåÉ=¥=^ÇÇáíáçå~ä=jçÇìäÉ
`tpfjJs`bJhV sìäåÉê~Äáäáíó=`çêêÉä~íáçå=båÖáåÉ=¥=^ÇÇáíáçå~ä=jçÇìäÉ
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåÒK=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
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cçê=jçêÉ=fåÑçêã~íáçå
See the CiscoWorks Security Information Management Solution Web site:=
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLëáãë
`áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=j~å~ÖÉãÉåí=pìáíÉ=E`r`jpF
Cisco Unified Communications is a comprehensive portfolio of communications
applications integrated with a secure network infrastructure. To take full advantage of such
a system, you need a communications management solution that provides a dashboard view
of the entire system status.
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mêçÇìÅíë=fåÅäìÇÉÇ √ `áëÅç=råáÑáÉÇ=mêçîáëáçåáåÖ=j~å~ÖÉê
√ `áëÅç=råáÑáÉÇ=léÉê~íáçåë=j~å~ÖÉê
√ `áëÅç=råáÑáÉÇ=pÉêîáÅÉ=jçåáíçê
√ `áëÅç=råáÑáÉÇ=pÉêîáÅÉ=pí~íáëíáÅë=j~å~ÖÉê
hÉó=cÉ~íìêÉë
√ Deploy and provision the network; Manage moves, additions, and changes
√ Monitor network elements, including Communications Manager, Unity, gateways, and
endpoints, including the underlying network
√ Identify and diagnose problems, and test and track changes
√ Maintain network inventory
√ Track and report on user experience and mean opinion scores
√ Collect, analyze, and report statistical information from the network
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified Communications Management Suite Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëRTQTLmêçÇìÅíë|pìÄ|`~íÉÖçêó|eçãÉKÜíãä
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Cisco Unified Provisioning Manager provides a reliable and scalable Web-based solution
for managing a company’s crucial next-generation communications services. It manages
unified communications services in an integrated IP telephony, voicemail, and messaging
environment that includes Cisco Unified Communications Manager (formerly known as
Cisco Unified Communications Manager), Cisco Unified Communications Manager
Express (formerly known as Cisco Unified Communications Manager Express), Cisco
Unity, Cisco Unity Express, and Cisco Unity Connection systems.
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ëÉêîáÅÉë
√ låÖçáåÖ=çéÉê~íáçå~ä=éêçîáëáçåáåÖ=~åÇ=~Åíáî~íáçå=çÑ=ëÉêîáÅÉë=~åÇ=ëìÄëÅêáÄÉê=ÅÜ~åÖÉë=
√ `çåíêçä=Åçëíë=çÑ=ÇÉéäçóãÉåíë=~åÇ=çåÖçáåÖ=ëÉêîáÅÉ=éêçîáëáçåáåÖ
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√ mçäáÅó=Åçåíêçä=çÑ=ã~å~ÖÉãÉåí=~åÇ=ëÉêîáÅÉë=
hÉó=cÉ~íìêÉë=
√ Service ordering uses a simple wizard GUI; Orders can be scheduled to run at a later time;
A single batch order may contain multiple types of orders: add, change, or cancel, and
multiple types of services, such as phone and voicemail additions or changes
√ Policies and service parameters can be defined by domains, service areas, and locations,
and applied by configuration templates during initial deployment, rollout of new offices,
locations, remote sites, and organizational overlays
√ User roles define access to certain functions exposed through the Web interface to the
user of the system; Subscriber role dictates the services to which the subscriber is entitled
√ Inventory Tracking—Tracks information about all services and subscribers in an internal
asset management and inventory system; Advanced searches can be created and saved to
produce reports in HTML or Microsoft Excel format; Sample configuration and phone
information reports are provided
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`rmjJNKNJNMhif`= `áëÅç=råáÑáÉÇ=mêçîáëáçåáåÖ=j~å~ÖÉê=NKN=NMh=éÜçåÉ=äáÅÉåëÉ=
`rmjJNKNJ_joJhV= `áëÅç=råáÑáÉÇ=mêçîáëáçåáåÖ=j~å~ÖÉê=NKM=íç=NKN=réÇ~íÉ=_~ëÉ=pçÑíï~êÉ=jáåçê=oÉäÉ~ëÉ=
`rmjJNKNJ_poJhV= `áëÅç=råáÑáÉÇ=mêçîáëáçåáåÖ=j~å~ÖÉê=NKM=íç=NKN=réÇ~íÉ=pÉêîáÅÉ=oÉäÉ~ëÉ=låäó=
NK qÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=K
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified Provisioning Manager Web site at:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëTNORLáåÇÉñKÜíãä
`áëÅç=råáÑáÉÇ=léÉê~íáçåë=j~å~ÖÉê
Cisco Unified Operations Manager provides a real-time, service-level view of the entire
Cisco Unified Communications system and presents the current operational status of each
element. It continuously monitors the current operational status of elements such as Cisco
Unified Communications Manager, Cisco Unified Communications Manager Express,
Cisco Unity, Cisco Unity Express, Cisco Unified Contact Center Enterprise, Cisco Unified
Contact Center Express, and Cisco Unified MeetingPlace Express, as well as Cisco
gateways, routers, switches, and IP phones, and provides an integrated set of diagnostic
capabilities for faster trouble isolation and resolution. Part of the Cisco Unified
Communications Management Suite.
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pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=råáÑáÉÇ=léÉê~íáçåë= √ kÉÉÇ=êÉ~äJíáãÉ=åçíáÑáÅ~íáçåë=~åÇ=êÉéçêí=íÜÉ=ëí~íìë=çÑ=íÜÉ=åÉíïçêâ=ãçåáíçêÉÇ=íç=~=ÜáÖÜÉêJäÉîÉä=Éåíáíó=
j~å~ÖÉê EíóéáÅ~ääó=~=ã~å~ÖÉê=çÑ=ã~å~ÖÉêëF
√ j~å~ÖÉãÉåí=çÑ=ãìäíáJëáíÉ=~åÇ=ãìäíáJÅäìëíÉê=råáÑáÉÇ=`çããìåáÅ~íáçåë=ÉåîáêçåãÉåíë
√ oÉÇìÅÉÇ=~Çãáåáëíê~íáîÉ=çîÉêÜÉ~Ç=Äó=ëÜ~êáåÖ=ÇÉîáÅÉ=~åÇ=ÅêÉÇÉåíá~ä=áåÑçêã~íáçå=ïáíÜ=çíÜÉê=`áëÅçtçêâë=
íççäë=ÇÉéäçóÉÇ=áå=íÜÉ=ÉåíÉêéêáëÉ
hÉó=cÉ~íìêÉë=
√ Service-Level View—A real-time auto-refresh display provides status information about
all the IP Communications clusters and the elements of the clusters in the deployment.
Drill down views show the operational status of each element of the IP Communications
cluster and its interrelationships with other elements
√ Real-Time Alerts—Built-in intelligence monitors every device in an IP Communications
deployment for faults or outages. Alerts present the most up-to-date status; Instant access
to signaling-related and IP connectivity-related outage information
√ Diagnostic Tests—A rich set of diagnostic tests can be used to aid in trouble isolation and
resolution; Synthetic tests serve to replicate user activity; Phone status tests can be used
to determine the current operational status of the IP phones in terms of signaling and IP
connectivity; Test IP service level agent to simulate traffic in the network and then
determine network characteristics such as reach ability status, response time, latency,
jitter, packet loss, and network quality
`áëÅç=råáÑáÉÇ=léÉê~íáçåë=j~å~ÖÉê VJNR
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√ Service-Quality Reporting—Monitors and provides detailed information about devices to
enable further troubleshooting; Initiate a probable path trace between the endpoints to
identify any potential problems in intermediate nodes that could influence service quality
√ Reports—Historical alert, event, and service-quality reports for up to 30 days;
Customizable reports for review via e-mail or the Cisco Unified Communications
Operations Manager GUI
péÉÅáÑáÅ~íáçåë
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NK RqÜáë=áë=çåäó=~=ëã~ää=ëìÄëÉí=çÑ=~ää=é~êíë=~î~áä~ÄäÉ=îá~=roi=äáëíÉÇ=ìåÇÉê=cçê=jçêÉ=fåÑçêã~íáçåKÒ=pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=
~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK=oÉëÉääÉêëW=cçê=ä~íÉëí=é~êí=åìãÄÉê=~åÇ=éêáÅáåÖ=áåÑçI=ëÉÉ=íÜÉ=
aáëíêáÄìíáçå=mêçÇìÅí=oÉÑÉêÉåÅÉ=dìáÇÉ=~íW=ÜííéWLLïïïKÅáëÅçKÅçãLÇéêÖ=EäáãáíÉÇ=Åçìåíêó=~î~áä~ÄáäáíóFK
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See the CiscoWorks Unified Operations Manager Web site at:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëSRPRLáåÇÉñKÜíãä
VJNS `áëÅç=råáÑáÉÇ=léÉê~íáçåë=j~å~ÖÉê
`Ü~éíÉê ==V
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Part of the Cisco Unified Communications Management Suite, the Cisco Unified Service
Monitor 1.1 provides a low-cost, reliable method of monitoring and evaluating voice quality
in Cisco Unified Communications solutions. It continuously monitors active calls supported
by the Cisco Unified Communications system and provides near-real-time notification
when the voice quality of a call fails to meet a user-defined quality threshold. The end-user
experience is expressed as Mean Opinion Score (MOS), which is calculated based on ITU
G107 standard.
tÜÉå=íç=pÉää=
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=råáÑáÉÇ=pÉêîáÅÉ=jçåáíçê √ kÉÉÇ=~=êÉ~äJíáãÉ=ã~å~ÖÉãÉåí=áåÑçêã~íáçå=~åÇ=Çá~ÖåçëíáÅ=íççäë=íç=ÜÉäé=ÉåëìêÉ=~å=ÉÑÑáÅáÉåí=ÇÉéäçóãÉåí=
~åÇ=ëìÄëÅêáÄÉê=ë~íáëÑ~Åíáçå=
√ kÉÉÇ=áããÉÇá~íÉ=ãçåáíçêáåÖ=~åÇ=~ëëÉëëãÉåí=çÑ=íÜÉ=èì~äáíó=çÑ=fmJÄ~ëÉÇ=Å~ääë=ïáíÜçìí=Éä~Äçê~íÉ=ëÉíìé=çê=
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√ Evaluates the performance of the actual RTP data streams of the monitored calls
√ Uses the standards-based ITU G.107 R-factor to evaluate and score the monitored call;
IEEE 802.3af PoE; FCC Class B compliant and can be installed in any office environment
√ The phone-based Cisco VTQ solution (for Cisco Unified Communications Manager
versions 4.2, Cisco Unified Communications Manager 4.3, 5.0, 5.1 or higher) provides
user experience metrics at the end of all active calls in the network expressed as an MOS
√ Provides a distributed, scalable solution to facilitate cost-effective quality-of-voice
monitoring
√ Voice-quality alerts present the information in a specialized Service Quality Alerts
display that provides a launching point for diagnostic tools and processes
péÉÅáÑáÅ~íáçåë
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NK jìäíáéäÉ=áåëí~åÅÉë=çÑ=`áëÅç=råáÑáÉÇ=pÉêîáÅÉ=jçåáíçê=Å~å=ÄÉ=ÇÉéäçóÉÇ=EÉ~ÅÜ=ëìééçêíáåÖ=ìé=íç=RM=`áëÅç=NMQM=ëÉåëçêëF=íç=
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`áëÅç=råáÑáÉÇ=pÉêîáÅÉ=jçåáíçê VJNT
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`rpjJOKMJNMhJhVZ `áëÅç=råáÑáÉÇ=pÉêîáÅÉ=jçåáíçê=OKM=pçÑíï~êÉ=~åÇ=NMh=mÜçåÉë
`rpjNuJOMrmhV `áëÅç=råáÑáÉÇ=pÉêîáÅÉ=jçåáíçê=NKñ=íç=OKM=réÖê~ÇÉ=EpÉåëçêë=_~ëÉÇ=sn=jÉ~ëìêÉãÉåíF
`r`jpJjlkJNhJphV `áëÅç=r`jp=jçåáíçêáåÖ=_ìåÇäÉ=pí~åÇ~êÇ=bÇáíáçå=Nh=iáÅÉåëÉ=`áëÅç=ljLpj=OKM
`r`jpJjlkJNhJmhV `áëÅç=r`jp=jçåáíçêáåÖ=_ìåÇäÉ=mêÉãáìã=bÇáíáçå=Nh=iáÅÉåëÉ=`áëÅç=ljLpj=OKM
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified Service Monitor Web site at:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëSRPRLáåÇÉñKÜíãä
`áëÅç=råáÑáÉÇ=pÉêîáÅÉ=pí~íáëíáÅë=j~å~ÖÉê=
Cisco Unified Service Statistics Manager is an easy-to-use Web-based software product that
features a variety of advanced reports for executive, operations, and capacity planning
functions. Cisco Unified Service Statistics Manager provides both out-of-the-box reports as
well as customizable reports that provide visibility into key metrics including call volume,
service availability, call quality, resource utilization, and capacity across the Cisco Unified
Communications System, including across multiple clusters, gateways, and related devices.
It enables users to view information based on network, service, business, and user criteria
and to define service-level agreement constructs as well as to measure and verify them
based on collected Unified Communications statistics.
tÜÉå=íç=pÉää=
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=råáÑáÉÇ=pÉêîáÅÉ= pã~ääI=ãÉÇáìãI=~åÇ=ä~êÖÉ=`áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=ÇÉéäçóãÉåíë=íÜ~í=åÉÉÇ=ëí~íáëíáÅ~ä=êÉéçêíáåÖI=
pí~íáëíáÅë=j~å~ÖÉê íêÉåÇáåÖI=~åÇ=~å~äóëáëK
hÉó=cÉ~íìêÉë=
√ Integrates with and uses the data collection capabilities of Cisco Unified Operations
Manager and Cisco Unified Service Monitor to harvest and consolidate statistics
information from a variety of Cisco devices and systems.
√ The collected data is stored in a consolidated database that can be partitioned based on a
variety of network, service, user, and business criteria for detailed analysis and reporting.
√ Out-of-the-box reports on key metrics including; IP phone and inventory reports; SLA
reports; Customizable reports with data export as HTML, PDF, and CSV; Automatic
report scheduling, generation and distribution
√ Call volume, call duration, service availability, service quality, call completion, and mean
opinion score (MOS)
√ Top-N calls, users, endpoints, called numbers
√ Gateway and trunk traffic and utilization reports with capacity trending
√ Call failure analysis including cause code information
√ IP telephony testing
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Unified Service Statistics Manager Web site at
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅìëëã
VJNU `áëÅç=råáÑáÉÇ=pÉêîáÅÉ=pí~íáëíáÅë=j~å~ÖÉê
`Ü~éíÉê ==V
`áëÅç=åÉíj~å~ÖÉê=
Cisco netManager-Unified Communications monitors all components of small and
medium-sized Cisco Unified Communications systems including the underlying IP
transport infrastructure and provides the current operational status of all the elements in the
network through a real-time, service-level view.
tÜÉå=íç=pÉää=
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=åÉíj~å~ÖÉê=J== jçåáíçêáåÖ=`áëÅç=råáÑáÉÇ=`çããìåáÅ~íáçåë=ÇÉéäçóãÉåíë=Ñçê=ìé=íç=NMMM=ìëÉêë
råáÑáÉÇ=`çããìåáÅ~íáçåë
hÉó=cÉ~íìêÉë=
√ Monitors and evaluates status of the Cisco Unified Communications system, including the
underlying transport infrastructure.
√ Presents current operational status of the Cisco Unified Communications system through
service-level views of the network
√ Provides contextual tools to view current alert status and historical information, and to
determine the service effects of any outages
√ Enables faster trouble isolation by providing contextual diagnostic tools and easy
one-click access to embedded device management systems.
√ Performance metrics of different Cisco Unified Communications elements, such as
resource usage (e. g. CPU, memory) through real-time trend charts
√ Provides current information about connectivity-related and registration-related outages
affecting all the Cisco Unified IP phones (both SIP- and SCCP-based phones)
√ Enables tracking of Cisco Unified Communications devices and IP phone inventory, and
tracks IP phone status changes
√ Creates a variety of reports that conveniently summarize move, add, and change
operations on IP phones in the network
√ Does not deploy any agent software on the devices being monitored and thus is
completely nondisruptive to system operations
√ Built-in rules and thresholds; automatic device identification and data collection
enable easy setup and immediate monitoring of the managed network
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
`áëÅç=åÉíj~å~ÖÉê=J=råáÑáÉÇ=`çããìåáÅ~íáçåë
`kjr`NKMJORMJhV `áëÅç=åÉíj~å~ÖÉê=J=råáÑáÉÇ=`çããìåáÅ~íáçåë=NKM=Ñçê=ìé=íç=ORM=éÜçåÉë=ïáíÜ=~=éÉêéÉíì~ä=êáÖÜíJíçJìëÉ=EoqrF=äáÅÉåëÉ
`kjr`NKMJRMMJhV `áëÅç=åÉíj~å~ÖÉê=J=råáÑáÉÇ=`çããìåáÅ~íáçåë=NKM=Ñçê=ìé=íç=RMM=éÜçåÉë=ïáíÜ=~=éÉêéÉíì~ä=êáÖÜíJíçJìëÉ=EoqrF=äáÅÉåëÉ
`kjr`NKMJORMJNvJhV `áëÅç=åÉíj~å~ÖÉê=J=råáÑáÉÇ=`çããìåáÅ~íáçåë=NKM=Ñçê=ìé=íç=ORM=éÜçåÉë=ïáíÜ=~=çåÉ=óÉ~ê=êáÖÜíJíçJìëÉ=EoqrF=äáÅÉåëÉ
`kjr`NKMJRMMJNvJhV `áëÅç=åÉíj~å~ÖÉê=J=råáÑáÉÇ=`çããìåáÅ~íáçåë=NKM=Ñçê=ìé=íç=RMM=éÜçåÉë=ïáíÜ=~=çåÉ=óÉ~ê=êáÖÜíJíçJìëÉ=EoqrF=äáÅÉåëÉ
`kjr`NKMJORMJif` `áëÅç=åÉíj~å~ÖÉê=J=råáÑáÉÇ=`çããìåáÅ~íáçåë=NKM=äáÅÉåëÉ=ìéÖê~ÇÉ=Ñêçã=ORM=éÜçåÉë=íç=RMM=éÜçåÉë=ïáíÜ=~=éÉêéÉíì~ä=
êáÖÜíJíçJìëÉ=EoqrF=äáÅÉåëÉ
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco netManager - Unified Service Statistics Manager Web site at
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLÅåãìÅ
`áëÅç=åÉíj~å~ÖÉê VJNV
`Ü~éíÉê ==V
`áëÅç=jçåáíçê=j~å~ÖÉê=~åÇ=aáêÉÅíçê
A comprehensive management application designed solely for the SMB market, the Cisco
VAR Managed Service Provider solution encompasses two complementary
components—Cisco Monitor Manager and Cisco Monitor Director—offering an
economical and scalable path for Cisco partners to migrate to managed services.
Deployed at the partner location, Cisco Monitor Director is a centralized, proactive network
management application for Cisco MSPs planning to offer 24-hour, proactive voice and data
network monitoring and management services to their SMB customers. It works in
conjunction with Cisco Monitor Manager, which is deployed at many SMB corporate
headquarters and remote offices.
Cisco Monitor Manager collects customer network data and reports it back over a secure
communication channel to Cisco Monitor Director, giving MSPs secure access and
visibility into the customer's network. It provides monitoring of key device parameters on
Cisco SMB class routers, switches, voice gateways, Cisco Unified Communications
Manager Express, Cisco Unity Express, security appliances, access points, and Cisco
Unified IP Phones.
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pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=jçåáíçê=j~å~ÖÉê= √ pã~ääJjÉÇáìã=_ìëáåÉëë=íÜ~í=ï~åíë=íç=ãçåáíçê=~åÇ=ã~å~ÖÉ=íÜÉáê=çïå=`áëÅç=åÉíïçêâ
~åÇ=aáêÉÅíçê √ s^oë=íÜ~í=ï~åí=íç=éêçîáÇÉ=j~å~ÖÉÇ=pÉêîáÅÉ=mêçîáÇÉê=ÑìåÅíáçåë=Ñçê=íÜÉáê=ÅìëíçãÉêë=EïáíÜ=jçåáíçê=
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√ Voice and ATA network discovery and topology display; Network-wide inventory
collection and reporting
√ Cisco Unified Communications / IP telephony monitoring; Cisco device performance
monitoring; Interface status and traffic monitoring; Interface to common
trouble-ticketing applications
√ Highly secure and reliable communication; Real-time alerts and notifications through
email and paging based on time-of-day settings
√ Ease of use and low initial investment; does not require time-consuming training
√ Distributed architecture and intelligence for present and future network scalability
√ Secure, reliable communication between VAR MSPs and SMB customers; Central
customer dashboard for VAR MSPs
√ Cisco End-of-Sale and End-of-Life database reference and notifications
√ Remote access to all Cisco Monitor Manager features and capabilities
√ Enable partners to remotely monitor up to five SMB customers economically and scale
to supporting up to 50 SMBs as partner business expands.
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jlkJNKNJpqaJhV `áëÅç=jçåáíçê=j~å~ÖÉê=NKN=iqa=íç=pqa=OM=aÉîáÅÉI=mÉêéÉíì~ä
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jlkJiqaJRJif`JhV `áëÅç=jçåáíçê=j~å~ÖÉêI=bñí=iáãáíÉÇ=m~Åâ~ÖÉI=R=jlk=äáÅÉåëÉëI=N=óÉ~ê
jlkJiqaJNMJif`JhV `áëÅç=jçåáíçê=j~å~ÖÉêI=bñí=iáãáíÉÇ=m~Åâ~ÖÉI=NM=jlk=äáÅÉåëÉëI=N=óÉ~ê
jlkJiqaJNRJif`JhV `áëÅç=jçåáíçê=j~å~ÖÉêI=bñí=iáãáíÉÇ=m~Åâ~ÖÉI=NR=jlk=äáÅÉåëÉëI=N=óÉ~ê
jlkJiqaJORJif`JhV `áëÅç=jçåáíçê=j~å~ÖÉêI=bñí=iáãáíÉÇ=m~Åâ~ÖÉI=OR=jlk=äáÅÉåëÉëI=N=óÉ~ê
jlkJNKNJipjpmrmJhV `áëÅç=jçåáíçê=j~å~ÖÉê=NKN=jpm=iáãáíÉÇ=íç=jpm=pí~åÇ~êÇ=OM=aÉîáÅÉ
afoJNKNJijpmrmJhV `áëÅç=jçåáíçê=aáêÉÅíçê=NKN=iáãáíÉÇ=pÉäÑJj~å~ÖÉÇ=íç=iáãáíÉÇ=jpm
`áëÅç=jçåáíçê=aáêÉÅíçê=pí~åÇ~êÇ=aÉéäçóãÉåí
afoJNKNJpqaJhV `áëÅç=jçåáíçê=aáêÉÅíçê=`çãÄçIN=oÉëÉääÉê=afo=äáÅÉåëÉI=R=pí~åÇ~êÇ=jlk=äáÅÉåëÉëI=N=óÉ~ê
jlkJpqaJRJif`JhV `áëÅç=jçåáíçê=j~å~ÖÉêI=bñí=pí~åÇ~êÇ=m~Åâ~ÖÉI=R=jlk=äáÅÉåëÉëI=N=óÉ~ê
jlkJpqaJNMJif`JhV `áëÅç=jçåáíçê=j~å~ÖÉêI=bñí=pí~åÇ~êÇ=m~Åâ~ÖÉI=NM=jlk=äáÅÉåëÉëI=N=óÉ~ê
jlkJpqaJNRJif`JhV `áëÅç=jçåáíçê=j~å~ÖÉêI=bñí=pí~åÇ~êÇ=m~Åâ~ÖÉI=NR=jlk=äáÅÉåëÉëI=N=óÉ~ê
jlkJpqaJORJif`JhV `áëÅç=jçåáíçê=j~å~ÖÉêI=bñí=pí~åÇ~êÇ=m~Åâ~ÖÉI=OR=jlk=äáÅÉåëÉëI=N=óÉ~ê
afoJNKNJpjpmrmJhJhV `áëÅç=jçåáíçê=aáêÉÅíçê=pí~åÇ~êÇ=pÉäÑJj~å~ÖÉÇ=íç=pí~åÇ~êÇ=jpm
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Monitor Director Web site at:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëTOQSLáåÇÉñKÜíãä
See the Cisco Monitor Manager Web site at:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëTOQQLáåÇÉñKÜíãä
`áëÅçtçêâë=nçp=mçäáÅó=j~å~ÖÉê=EnmjF
QoS Policy Manager allows you to centrally define and administer IOS and CAT parameters
needed for differentiating network traffic. This ensures high availability and predictable
performance for business-critical which rely on advanced voice and video services.
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pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=nçp=mçäáÅó=j~å~ÖÉê √ båÇJíçJÉåÇ=nçp=ÅçåÑáÖìê~íáçå=~åÇ=~ìíçã~íÉÇI=êÉäá~ÄäÉ=éçäáÅó=ÇÉéäçóãÉåíI=ïÜáäÉ=Éäáãáå~íáåÖ=ÇÉîáÅÉJÄóJÇÉîáÅÉ=
Åçãã~åÇ=ëíêÉ~ãë=
√ oìäÉëJÄ~ëÉÇ=éçäáÅáÉë=íÜ~í=ÅçãÄáåÉ=ëí~íáÅ=~åÇ=Çóå~ãáÅ=éçêí=~ééäáÅ~íáçåë=~åÇ=Üçëí=ëóëíÉã=íê~ÑÑáÅ=ÑáäíÉêë=
√ nçp=mçäáÅó=j~å~ÖÉêDë=ëÉêîáÅÉëI=áåÅäìÇáåÖ=ÅçåÖÉëíáçå=ã~å~ÖÉãÉåí=C=~îçáÇ~åÅÉI=~åÇ=íê~ÑÑáÅJëÜ~éáåÖ=
√ bÑÑáÅáÉåíäó=íê~åëä~íÉ=éçäáÅáÉë=íç=ëéÉÅáÑáÅ=nçp=ÅçåÑáÖ=Åçãã~åÇëI=ÉåëìêáåÖ=ÅçåëáëíÉåÅó=~Åêçëë=Ççã~áåë=
√ s~äáÇ~íÉ=éçäáÅáÉë=éêáçê=íç=ÇÉéäçóáåÖ=íÜÉã=èìáÅâäó=~åÇ=êÉäá~Ääó=íç=i^k=~åÇ=t^k=éçäáÅó=Ççã~áåë=
√ dÉåÉê~íÉ=tÉÄJÄ~ëÉÇ=êÉéçêíë=çå=nçp=éçäáÅáÉë=ÇÉéäçóÉÇ=áå=íÜÉ=åÉíïçêâ=
hÉó=cÉ~íìêÉë=
√ Measure traffic throughput for top applications and service classes plus troubleshoot
problems with real-time and historical QoS feedback
√ Centrally define roles and permissions for use with the Cisco Secure ACS privilege
control of policy view, modification and deployment for different device groups
√ Partition network into administrative and deployment domains and use policy libraries for
global QoS configuration; Modify, scale and monitor IOS AutoQoS voice policies on
routers
`áëÅçtçêâë=nçp=mçäáÅó=j~å~ÖÉê=EnmjF VJON
`Ü~éíÉê ==V
√ Use the secure, Web-based GUI for accurate end-to-end QoS configuration and
automated, reliable policy deployment, while eliminating device-by-device command
streams; Setup wizard intelligently determines QoS policies and properties at each
network point that requires IP telephony QoS configuration based on Cisco AVVID
design recommendations
√ Expose QoS policy conflicts, uploads existing device configurations, presents CLI syntax
that corresponds to policies, allows previewing configuration changes before
deployment, supports incremental ACL updates, defines ACL ranges, and restores or
applies a previous version of a policy database and backup to a remote server
√ An integral part of Cisco content networking, QPM 3.2 delivers the appropriate service
levels to business-critical applications by supporting the extension of IP packet
classification to include application signature, Web URLs, and negotiated ports
√ Enables congestion management, congestion avoidance, and bandwidth control by
selectively activating QoS mechanisms on intelligently grouped LAN and WAN
interfaces and providing support for external APIs to trigger event-based policy
distribution
√ Extend security by defining access control policies to permit or deny transport of packets
into or out of device interfaces
√ Supports device inventory import from CiscoWorks Resource Manager Essentials
shortens configuration time for devices targeted for policy enforcement and QoS
monitoring
péÉÅáÑáÅ~íáçåë=
cÉ~íìêÉ `áëÅç=nçp=mçäáÅó=j~å~ÖÉê=
pÉêîÉê e~êÇï~êÉW=m`JÅçãé~íáÄäÉ=ÅçãéìíÉê=ïáíÜ=NJdeò=çê=Ñ~ëíÉê=mÉåíáìã=éêçÅÉëëçêI=`aJolj=ÇêáîÉI=NM_^pbJq=çê=Ñ~ëíÉê=ÅçååÉÅíáçåI=
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pçÑíï~êÉW=táåÇçïë=OMMM=mêçÑÉëëáçå~äI=pÉêîÉêI=~åÇ=^Çî~åÅÉÇ=pÉêîÉê=EpÉêîáÅÉ=m~Åâ=P=çê=QF
`äáÉåí e~êÇï~êÉÔm`JÅçãé~íáÄäÉ=ÅçãéìíÉê=ïáíÜ=PMMJjeò=çê=Ñ~ëíÉê=mÉåíáìã=éêçÅÉëëçê=
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pÉêîáÅÉ=m~Åâ=NI=kÉíëÅ~éÉ=k~îáÖ~íçê=TKNX=táåÇçïë=ÅäáÉåíë=ïáíÜ=pm=QW=jáÅêçëçÑí=fåíÉêåÉí=bñéäçêÉê=SKM=ïáíÜ=pÉêîáÅÉ=m~Åâ=NI=
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nmjJQKMJ`lj_JhV nmj=ÅçãÄáåÉÇ=EÅçåÑáÖìê~íáçå=~åÇ=ãçåáíçêáåÖF=Ä~ëÉ=äáÅÉåëÉI=áåÅäìÇÉë=RMM=ã~å~ÖÉÇ=åçÇÉë
nmjJQKMJjlkJhV nmj=ãçåáíçêáåÖJçåäó=Ä~ëÉ=äáÅÉåëÉI=áåÅäìÇÉë=RMM=ã~å~ÖÉÇ=åçÇÉë
nmjJQKuJfk`oJRMM nmj=áåÅêÉãÉåí~ä=ÅçêÉ=äáÅÉåëÉ=Ñçê=RMM=ã~å~ÖÉÇ=åçÇÉë
nmjJPqlQJrmdoJhV nmj=ìéÖê~ÇÉ=Ñêçã=PKñ=îÉêëáçå=íç=ÅçãÄáåÉÇ=EÅçåÑáÖìê~íáçå=~åÇ=ãçåáíçêáåÖF=QKñ=Ä~ëÉ=äáÅÉåëÉ
nmjJQKMJpj_JhV nmj=pj_=EÅçåÑáÖìê~íáçå=~åÇ=ãçåáíçêáåÖF=Ä~ëÉ=äáÅÉåëÉI=áåÅäìÇÉë=OM=ã~å~ÖÉÇ=åçÇÉë=J=åçí=ìéÖê~ÇÉ~ÄäÉ
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco QoS Policy Manager Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLèéã
VJOO `áëÅçtçêâë=nçp=mçäáÅó=j~å~ÖÉê=EnmjF
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pçäìíáçå=båÖáåÉ=bñéêÉëë
CiscoWorks WLSE is a centralized network management solution for managing the Cisco
Aironet WLAN infrastructure. It is the integrated security and management solution for
managing Cisco Aironet access points located in one or multiple locations.
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pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅçtçêâë=táêÉäÉëë=i^k= √ `çãéêÉÜÉåëáîÉ=~áêLê~Çáç=ÑêÉèìÉåÅó=EocF=~åÇ=ÇÉîáÅÉJã~å~ÖÉãÉåí=
pçäìíáçå=båÖáåÉ=~åÇ= √ páãéäáÑáÉÇ=ÇÉéäçóãÉåí=~åÇ=êÉÇìÅÉÇ=çéÉê~íáçå~ä=ÅçãéäÉñáíó=ïáíÜ=îáëáÄáäáíó=áåíç=íÜÉ=ti^k
`áëÅçtçêâë=táêÉäÉëë=i^k= √ cçê=êÉãçíÉ=Äê~åÅÜ=çÑÑáÅÉ=ÇÉéäçóãÉåíë=ïáíÜ=äáãáíÉÇ=t^k=Ä~åÇïáÇíÜI=~å=áåíÉÖê~íÉÇ=~åÇ=ÉãÄÉÇÇÉÇ=ìëÉê=
pçäìíáçå=bñéêÉëë ~ìíÜÉåíáÅ~íáçå=~åÇ=~ìíÜçêáò~íáçå=ëÉêîÉê
hÉó=cÉ~íìêÉë=
√ Management component of the Cisco Systems Distributed WLAN Solution
√ Zero-touch deployment—Device (access point/bridge)-specific settings such as host
name, radio power, and channel can be imported into CiscoWorks WLSE Express via a
comma-separated value (CSV) file, with unique Ethernet MAC address mapping allowing
CiscoWorks WLSE Express to automatically apply device-specific settings without
touching each access point
√ Enhancements to the Site Survey Wizard—Specific RF settings such as channel and
power can be applied to devices based on a schedule
√ Friendly to rogue reclassification—Periodically monitor for changes in the status of rogue
access points that are marked “friendly” to alert the administrator in case location or
received signal strength indicator (RSSI) values change
√ CiscoWorks WLSE Express—Supports popular Extensible Authentication Protocol
(EAP) types, including Cisco LEAP, PEAP, EAP-Flexible Authentication via Secure
Tunneling (EAP-FAST), and EAP-Transport Layer Security (EAP-TLS); Standard
version—Supports up to 500 users which supports 50 Cisco Aironet access points;
License-upgraded version—Supports up to 1000 users which supports 100 Cisco Aironet
access points
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçåN
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ëçÑíï~êÉ=îÉêëáçå=OKNO
`ttipbJOKNOJptrmJh pçÑíï~êÉ=çåäó=ìéÖê~ÇÉ=âáí=Ñçê=táêÉäÉëë=i^k=pçäìíáçå=båÖáåÉ=NKñ=ÅìëíçãÉêë=ï~åíáåÖ=íç=ìéÖê~ÇÉ=íÜÉáê=`áëÅç=NNPMJNV=
V Ü~êÇï~êÉ=íç=táêÉäÉëë=i^k=ã~å~ÖÉãÉåí=ëçÑíï~êÉ=îÉêëáçå=OKñ=íç=OKNO
`ttipbJOKNOJjoJhV j~áåíÉå~åÅÉ=êÉäÉ~ëÉ=âáí=Ñçê=ÅìëíçãÉêë=ïáíÜ=ÉñáëíáåÖ=`áëÅçtçêâë=NNPMJNV=Ñçê=tipb=Ü~êÇï~êÉ=íÜ~í=åÉÉÇ=`áëÅçtçêâë=
tipb=pçÑíï~êÉ=OKNO=~åÇ=Çç=åçí=Ü~îÉ=~=`áëÅç=pçÑíï~êÉ=^ééäáÅ~íáçå=pìééçêí=Ep^pF=Åçåíê~ÅíK
`ttipbJNMPMJhV fåÅäìÇÉë=íÜÉ=`áëÅçtçêâë=NMPM=Ñçê=tipb=bñéêÉëë=Ü~êÇï~êÉ=éä~íÑçêã=~åÇ=`áëÅçtçêâë=tipb=bñéêÉëë=pçÑíï~êÉ=OKNOK
`ttipbJOKNObui`rhV `áëÅçtçêâë=tipb=bñéêÉëë=pçÑíï~êÉ=OKNO=äáÅÉåëÉ=ìéÖê~ÇÉ=çéíáçå=Ñêçã=RM=`áëÅç=^áêçåÉí=~ÅÅÉëë=éçáåíë=ïáíÜ=~=ã~ñáãìã=
çÑ=RMM=ìëÉêë=íç=NMM=^áêçåÉí=~ÅÅÉëë=éçáåíë=ïáíÜ=~=ã~ñáãìã=çÑ=NMMM=ìëÉêëK
`ttipbJOKNObuJjoJh j~áåíÉå~åÅÉ=êÉäÉ~ëÉ=âáí=Ñçê=ÅìëíçãÉêë=ïáíÜ=ÉñáëíáåÖ=`áëÅçtçêâë=NMPM=Ñçê=tipb=ÉñéêÉëë=Ü~êÇï~êÉ=íÜ~í=åÉÉÇ=
V `áëÅçtçêâë=tipb=bñéêÉëë=pçÑíï~êÉ=OKNO=~åÇ=Çç=åçí=Ü~îÉ=~=`áëÅç=pçÑíï~êÉ=^ééäáÅ~íáçå=pìééçêí=Ep^pF=Åçåíê~ÅíK
cçê=jçêÉ=fåÑçêã~íáçå
See the CiscoWorks Wireless LAN Solution Engine Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÖçLïäëÉ
See the CiscoWorks Wireless LAN Solution Engine Express Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëSPTVLáåÇÉñKÜíãä
`áëÅçtçêâë=táêÉäÉëë=i^k=pçäìíáçå=båÖáåÉ=~åÇ=`áëÅçtçêâë=táêÉäÉëë=pçäìíáçå VJOP
`Ü~éíÉê ==V
`áëÅç=`~í~äóëí=SRMM=pÉêáÉë=kÉíïçêâ=^å~äóëáë=jçÇìäÉ=Ek^jF=N=~åÇ=O=~åÇ=
O=~åÇ=`áëÅç=_ê~åÅÜ=oçìíÉêë=pÉêáÉë=EkjJk^jF=EïáíÜ=k^j=ëçÑíï~êÉF
The Cisco Network Analysis Module (NAM) 1 and 2, second generation high performance
network analysis modules for the Cisco Catalyst 6500 Series provides network monitoring
instrumentation and web-browser based traffic analysis for Catalyst based AVVID
environments.
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pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`~í~äóëí=SRMM=pÉêáÉë= √ kÉÉÇë=^ééäáÅ~íáçåJiÉîÉä=îáëáÄáäáíó=Äìáäí=áåíç=íÜÉ=åÉíïçêâ=
kÉíïçêâ=^å~äóëáë=jçÇìäÉ= √ mêçîáÇÉë=åÉíïçêâ=ã~å~ÖÉêë=îáëáÄáäáíó=áåíç=~ää=ä~óÉêë=çÑ=åÉíïçêâ=íê~ÑÑáÅ
N=~åÇ=O=EïáíÜ=k^j= √ jçåáíçêáåÖ=áå=~=ëÅ~ä~ÄäÉ=ëïáíÅÜáåÖ=ÉåîáêçåãÉåí=íÜ~í=ëìééçêíë=íê~ÑÑáÅ=ãçåáíçêáåÖ=áå=~=ëÅ~ä~ÄäÉ=ëïáíÅÜáåÖ=
ëçÑíï~êÉ=îÉêëáçå=PKPF= ÉåîáêçåãÉåí=
√ lÑÑÉêë=áåîÉëíãÉåí=éêçíÉÅíáçå=Äó=áåíÉêÑ~ÅáåÖ=ïáíÜ=ÄçíÜ=íÜÉ=Äìë=~åÇ=íÜÉ=ÅêçëëÄ~ê=ëïáíÅÜáåÖ=Ñ~ÄêáÅJÄ~ëÉÇ=
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√ Available in two models—NAM-1 and NAM-2
√ Provides application-level Remote Monitoring (RMON) functions based on RMON2 and
other advanced Management Information Bases (MIBs)
√ Collects statistics on both data and VoIP streams flowing through the host switch
√ Collects data from remote switches using the remote SPAN (RSPAN) feature of the Cisco
Catalyst 6500 and 4000 Series switches
√ Performance management provides valuable information about the delays in server
responses to client requests
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tpJps`Jk^jJN `~í~äóëí=SRMM=pÉêáÉë=kÉíïçêâ=^å~äóëáë=jçÇìäÉ=NK=qç=çêÇÉê=íÜÉ=k^j=áåÇáîáÇì~ääóI=éäÉ~ëÉ=ìëÉ=íÜÉ=ëé~êÉ=é~êí=
åìãÄÉê=çÑ=tpJps`Jk^jJNZ
tpJps`Jk^jJO `~í~äóëí=SRMM=pÉêáÉë=kÉíïçêâ=^å~äóëáë=jçÇìäÉ=OK=qç=çêÇÉê=íÜÉ=k^j=áåÇáîáÇì~ääóI=éäÉ~ëÉ=ìëÉ=íÜÉ=ëé~êÉ=é~êí=
åìãÄÉê=çÑ=tpJps`Jk^jJOZ
NK pçãÉ=é~êíë=Ü~îÉ=êÉëíêáÅíÉÇ=~ÅÅÉëë=çê=~êÉ=åçí=~î~áä~ÄäÉ=íÜêçìÖÜ=ÇáëíêáÄìíáçå=ÅÜ~ååÉäëK
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco NAM Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLÜïLãçÇìäÉëLéëOTMSLéëRMORLáåÇÉñKÜíãä=
`áëÅç=_êç~ÇÄ~åÇ=qêçìÄäÉëÜççíÉê
Cisco Broadband Troubleshooter is an easy-to-use tool that gives network administrators
and technicians a GUI that streamlines RF problem resolution. The tool dynamically
monitors RF characteristics on a per modem or per upstream basis, provides a measurement
interface for the upstream that looks and feels like a spectrum analyzer, decentralizes RF
monitoring and analysis, and automatically sorts and categorizes RF problem conditions.
The product provides a fault-analysis tool that enabling isolation of performance, cable
plant, and CM problems and characterizes upstream and downstream trouble patterns.
Operators can quickly discern CPE connectivity impairments by identifying noise,
attenuation, provisioning, and packet-corruption issues.
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Broadband Troubleshooter Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLëïLåÉíãÖíëïLéëRPMLáåÇÉñKÜíãä
VJOQ `áëÅç=`~í~äóëí=SRMM=pÉêáÉë=kÉíïçêâ=^å~äóëáë=jçÇìäÉ=Ek^jF=N=~åÇ=O=~åÇ=O=~åÇ=
`Ü~éíÉê ==V
`áëÅç=_êç~ÇÄ~åÇ=^ÅÅÉëë=`ÉåíÉê
Cisco Broadband Access Center (BAC) allows service providers to centralize the
provisioning and management of subscriber devices through fully redundant and distributed
product architecture.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=_êç~ÇÄ~åÇ=^ÅÅÉëë= √ pÉêîáÅÉ=éêçîáÇÉêë=ïÜç=åÉÉÇ=íç=ã~å~ÖÉ=ëìÄëÅêáÄÉêë=ïáíÜ=åÉíïçêâ=ëÉêîáÅÉë=ìëáåÖ=Å~ÄäÉ=~åÇ=api=ÅìëíçãÉê=
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√ Automatically recognizes end-user devices coming onto the service provider network;
Assigns an appropriate class of service, dynamically generates device configuration
files, and activates subscribers
√ Supports both pre-provisioning of devices giving customers a plug-and-play
experience, and auto-provisioning so service providers can easily support
self-registration of customer-provided cable and DSL access devices
√ Embedded, high-performance data storage, optimized for device provisioning
√ No additional external database needed
√ Integrated Kerberos Protocol server for PacketCable voice service provisioning
√ Java-based provisioning API
√ Appliance-based distributed information caching and processing servers offer true
scalability
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ha`=ëçÑíï~êÉF
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_^`Ja^q^JORhZ ORIMMM=ëìÄëÅêáÄÉê=Ç~í~=íÉÅÜåçäçÖó=äáÅÉåëÉ=EORIMMM=al`pfp=äáÅÉåëÉX=TRIMMM=ÅçãéìíÉê=äáÅÉåëÉF
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_^`Jm`^_ibJNMhZ NMIMMM=ëìÄëÅêáÄÉê=m~ÅâÉí`~ÄäÉ=íÉÅÜåçäçÖó=äáÅÉåëÉ=ENMIMMM=m~ÅâÉí`~ÄäÉ=äáÅÉåëÉX=NMIMMM=al`pfp=äáÅÉåëÉF
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_^`Jm`^_ibJORMhZ ORMIMMM=ëìÄëÅêáÄÉê=m~ÅâÉí`~ÄäÉ=íÉÅÜåçäçÖó=äáÅÉåëÉ=EORMIMMM=m~ÅâÉí`~ÄäÉ=äáÅÉåëÉX=ORMIMMM=al`pfp=äáÅÉåëÉF
_^`Jm`^_ibJNjZ N=ãáääáçå=ëìÄëÅêáÄÉê=m~ÅâÉí`~ÄäÉ=íÉÅÜåçäçÖó=äáÅÉåëÉ=EN=ãáääáçå=m~ÅâÉí`~ÄäÉ=äáÅÉåëÉX=N=ãáääáçå=al`pfp=äáÅÉåëÉF
_^`J`eljbJNMhZ NMIMMM=ëìÄëÅêáÄÉê=`~ÄäÉeçãÉ=íÉÅÜåçäçÖó=äáÅÉåëÉ
_^`J`eljbJORhZ ORIMMM=ëìÄëÅêáÄÉê=`~ÄäÉeçãÉ=íÉÅÜåçäçÖó=äáÅÉåëÉ
_^`J`eljbJNMMhZ NMMIMMM=ëìÄëÅêáÄÉê=`~ÄäÉeçãÉ=íÉÅÜåçäçÖó=äáÅÉåëÉ
_^`J`eljbJORMhZ ORMIMMM=ëìÄëÅêáÄÉê=`~ÄäÉeçãÉ=íÉÅÜåçäçÖó=äáÅÉåëÉ
_^`J`eljbJNjZ N=ãáääáçå=ëìÄëÅêáÄÉê=`~ÄäÉeçãÉ=íÉÅÜåçäçÖó=äáÅÉåëÉ
ambJpliJOKTZ låÉ=amb=äáÅÉåëÉ=Ñçê=íÜÉ=ÇáëíêáÄìíÉÇ=éêçÅÉëëáåÖ=~åÇ=Å~ÅÜáåÖ=ÉåÖáåÉ=Epçä~êáëJÄ~ëÉÇF
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cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Broadband Access Center Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLëïLåÉíãÖíëïLéëROVLáåÇÉñKÜíãä
`áëÅç=_êç~ÇÄ~åÇ=^ÅÅÉëë=`ÉåíÉê VJOR
`Ü~éíÉê ==V
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The Cisco Broadband Policy Manager helps service providers deploy, manage, and deliver
multiple services on their customers’ converged IP networks by applying policies and
dynamically configuring the network in real time based on events from multiple sources
including applications, network elements, and subscriber actions.
tÜÉå=íç=pÉää
pÉää=qÜáë=mêçÇìÅí tÜÉå=~=`ìëíçãÉê=kÉÉÇë=qÜÉëÉ=cÉ~íìêÉë
`áëÅç=_êç~ÇÄ~åÇ=mçäáÅó= i~êÖÉê=qáÉê=N=~åÇ=ëÉäÉÅíÉÇ=qáÉê=O=ëÉêîáÅÉ=éêçîáÇÉêë=ïÜç=~êÉ=ÇÉéäçóáåÖ=~Çî~åÅÉÇ=ëÉêîáÅÉë=çîÉê=Äêç~ÇÄ~åÇ=
j~å~ÖÉê åÉíïçêâëI=api=åÉíïçêâ=ÇÉéäçóãÉåíë=~åÇ=Ñçê=~Çãáëëáçå=Åçåíêçä=çîÉê=mmmçb=~åÇ=^qj=~ÅÅÉëë=åÉíïçêâëK=
hÉó=cÉ~íìêÉë
√ Logs and transmits accounting records to RADIUS or Extensible Markup Language
(XML)-enabled accounting interfaces
√ Includes integrated admission control capability to allow the service provider to control
service delivery based on resource availability
√ Enforce QoS, bandwidth limits, and limits on the number of sessions to help ensure a
quality customer experience
√ Creates and manages quota repositories to account for customer usage and set threshold
limits to use for trigger execution of business rules while enforcing policies on the
customer’s session
√ Gives retail partners control over policies for their customers and integrates retail policy
requests with overall network policies administered by the wholesale provider
√ Emits notifications to customers, network operators, and partners as needed using SNMP,
XML, or HTTP messaging
√ Delivers a full suite of standard interfaces to facilitate integration at both the system and
the network levels, allowing support for multi-vendor equipment
√ Supports an extremely high transaction rate to minimize session setup or service initiation
request delays
√ Designed to be deployed as a distributed system to scale in relation to the number of
network elements; Ensures a responsive system independent of the size of the network
pÉäÉÅíÉÇ=m~êí=kìãÄÉêë=~åÇ=lêÇÉêáåÖ=fåÑçêã~íáçå
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_mjJapJ^kkr^iJ^aa `áëÅç=_êç~ÇÄ~åÇ=mçäáÅó=aÉëáÖå=píìÇáç=NKSI=^ååì~ä=iáÅÉåëÉI=^ÇÇáíáçå~ä=R=pÉ~íë
_mjJfmpbosJNMMh `áëÅç=_êç~ÇÄ~åÇ=fm=pÉêîáÅÉë=jçÇìäÉ=NKSI=pìééçêíáåÖ=ìé=íç=NMMIMMM=ëìÄëÅêáÄÉêë=EëìÄëF
_mjJbslJNMMh `áëÅç=bÇÖÉ=sçáÅÉ=`~é~Åáíó=^Çãáëëáçå=`çåíêçä=E`^`F=jçÇìäÉ=NKSI=pìééçêíáåÖ=ìé=íç=NMMIMMM=ëìÄë=
_mjJbsfJNMMh `áëÅç=bÇÖÉ=sáÇÉç=`^`=jçÇìäÉ=NKSI=pìééçêíáåÖ=ìé=íç=NMMIMMM=ëìÄë=
cçê=jçêÉ=fåÑçêã~íáçå
See the Cisco Broadband Policy Manager Web site:
ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLéêçÇìÅíëLéëSQTULáåÇÉñKÜíãä
VJOS `áëÅç=_êç~ÇÄ~åÇ=mçäáÅó=j~å~ÖÉê
NM
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jìäíáä~óÉê=aáêÉÅíçêë=~åÇ= √ fåíÉääáÖÉåí=åÉíïçêâ=ëÉêîáÅÉë=áåÅäìÇáåÖ=sp^këI=mçêíI=`Ü~ååÉäëI=ÉãÄÉÇÇÉÇ=Çá~ÖåçëíáÅë=~åÇ=
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√ jìäíáéêçíçÅçä=ëìééçêí=áåÅäìÇáåÖ=cáÄêÉ=`Ü~ååÉäI=cf`lkI=cáÄêÉ=`Ü~ååÉä=çîÉê=fm=Ec`fmF=~åÇ=
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√ léÉå=éä~íÑçêã=Ñçê=ÜçëíáåÖ=íÜáêÇ=é~êíó=ëíçê~ÖÉ=~ééäáÅ~íáçåë=E`áëÅç=jap=VRMM=pÉêáÉë=~åÇ=`áëÅç=
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√ eáÖÜ=~î~áä~Äáäáíó=ÇáêÉÅíçêë=ïáíÜ=åçåJÇáëêìéíáîÉ=ëçÑíï~êÉ=ìéÖê~ÇÉëI=ëí~íÉÑìä=éêçÅÉëëçê=
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√ `áëÅç=TOMM=c`fm=mçêí=^Ç~éíÉê=Ñçê=äçåÖ=Çáëí~åÅÉ=p^k=ÅçååÉÅíáîáíó=çîÉê=~å=fm=åÉíïçêâ=
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√ `áëÅç=lkp=NRRPMLNRRQMLNRQRQ=~êÉ=aÉåëÉ=t~îÉ=aáîáëáçå=jìäíáéäÉñáåÖ=EatajF=éä~íÑçêãë=
íÜ~í=éêçîáÇÉ=íê~åëéçêí=~Åêçëë=Ç~êâ=ÑáÄêÉ=Ñçê=ÄìëáåÉëë=Åçåíáåì~åÅÉ=~ééäáÅ~íáçåë
mêçÇìÅí=lêÇÉêáåÖ= qç=éä~ÅÉ=~å=çêÇÉêI=îáëáí=íÜÉ=`áëÅç=lêÇÉêáåÖ=tÉÄ=ëáíÉW=ÜííéWLLïïïKÅáëÅçKÅçãLÉåLrpLçêÇÉêáåÖLáåÇÉñKëÜíãä
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The Cisco MDS 9000 SAN switch series delivers multiple
layers of integrated intelligence including multi-protocol
integration (Fibre Channel, iSCSI, FCIP, FICON), intelligent network services
(VSANs/InterVSAN Routing, embedded diagnostics, role-based security, encryption),
an open platform for hosting intelligent storage services and comprehensive, integrated
management.
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√ Flexibility and Investment Protection—Share common switching modules across all
Cisco MDS 9500 Series products including Cisco MDS 9200 Series; Provides a 3-RU
base system consisting of eighteen 1/2/4 and 4-Gigabit Ethernet ports; Expandable
with a variety of optional modules
√ Sophisticated Diagnostics—Provides intelligent diagnostics, protocol, decoding, and
network analysis tools as well as integrated call-home capability for added reliability,
faster problem resolution, and reduced service costs
√ Configurable—Provides embedded Cisco Fabric Manager, open APIs and integration
and third party SAN and network management platforms
√ Open Platform—For hosting intelligent storage services such as network-based
volume management, data migration, Network Accelerated Serverless Backup
√ Integrated Mainframe Support—Mainframe-ready; Supports cascaded FICON fabrics,
as well as intermix of FICON and open systems Fibre Channel Protocol (FCP) traffic
on the same switch
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See the Cisco MDS 9000 Family Web site: ÜííéWLLïïïKÅáëÅçKÅçãLÖçLëíçê~ÖÉåÉíïçêâáåÖ
^ÇÇáíáçå~ä=píçê~ÖÉ=kÉíïçêâáåÖ=pçäìíáçåë
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Cisco Storage Media Encryption (SME) protects data at rest on heterogeneous tape drives
and VTLs in a SAN environment using secure IEEE-standard AES algorithms. Supported
natively on the Cisco MDS 9000 Family 18/4-Port Multiservice Module, and the Cisco
MDS 9222i Multiservice Modular Switch, Cisco SME capabilities are provided as a fabric
service so that traffic between any host and storage device on the fabric can use the Cisco
SME services. Furthermore, these encryption and compression capabilities are transparent
to the hosts and storage devices and are available for devices in all VSANs in the fabric
without the need for reconfiguration or rewiring, eliminating downtime for deployment.
Cisco SME provisioning and key management are both integrated into Cisco Fabric
Manager; no additional software is required.
`áëÅç=jap=a~í~=jçÄáäáíó=j~å~ÖÉê
Cisco MDS Data Mobility Manager (DMM) is a SAN fabric-based software application that
enables movement of block data from a source block device to a destination block device.
Cisco MDS DMM is designed so as to allow a Storage Administrator to complete the
migration process without the application server requiring outages typically needed when
the storage sub-system is re-configured.
Cisco MDS 9000 Port Analyzer Adapter—Reducing Time to Problem Resolution The Cisco
MDS 9000 Port Analyzer Adapter enables effective, low-cost analysis of Fibre Channel
traffic anywhere in the network at any time, simplifying debug of network problems and
reducing time to problem resolution. The device is a “plug-and-play” accessory for the
Cisco MDS 9000 Family that enables simple, transparent analysis of Fibre Channel traffic
in a switched fabric, eliminating the need for expensive standalone protocol analyzers.
`áëÅç=jap=VMMM=léíáÅ~ä=jçÇìäÉëÔléíáãáòáåÖ=p^k=fåíÉêÅçååÉÅí
The Cisco MDS 9000 Family optical interface modules offer a broad range of SAN
connectivity solutions for both local and extended reach. SFP modules for the Cisco MDS
9000 are available in either short-wave or long-wave options supporting Fibre Channel and
Gigabit Ethernet connections over distances of up to 500 meters and 10 kilometers,
respectively. Cisco CWDM SFPs and passive add/drop multiplexers provide cost-effective,
multi protocol, extended-distance connectivity by optimizing the use of the existing optical
infrastructure.
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