Scribd
Upload
25K views43 pages

Apna CSC User Manual

The document provides a 9 step user manual for accessing and using the APNA CSC portal. The steps include: 1. Creating a login by entering the 11 digit OMT ID and setting a password on www.csclive.in 2. Downloading and installing the OMT tool after disabling antivirus software 3. Logging into the APNA CSC portal through CSCConnect using OMT ID and password 4. Submitting VLE details and activating the account through a verification code sent to email and phone 5. Creating a service password that is used to access services on the portal 6. Creating a wallet to pay for services through a password sent to email and phone 7. Ra

Uploaded by

9848323959
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
25K views43 pages

Apna CSC User Manual

The document provides a 9 step user manual for accessing and using the APNA CSC portal. The steps include: 1. Creating a login by entering the 11 digit OMT ID and setting a password on www.csclive.in 2. Downloading and installing the OMT tool after disabling antivirus software 3. Logging into the APNA CSC portal through CSCConnect using OMT ID and password 4. Submitting VLE details and activating the account through a verification code sent to email and phone 5. Creating a service password that is used to access services on the portal 6. Creating a wallet to pay for services through a password sent to email and phone 7. Ra

Uploaded by

9848323959
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 43

APNA CSC User Manual

www.apna.csc.gov.in

www.facebook.com/manacsc

*User Credentials
* It is a 11 digit Alphanumeric unique Id
(ex: AP123456789/ TS123456789).
The User id is called as OMT Id/CSC Id.

1 step) Go to www.csclive.in

Step 1)

Enter Your OMT / CSC ID

Enter Your Password

Go to www.csclive.in

Step 2) Change your password


(dont use special characters)

This Password is called as Login password.


With this password you can login to www.apna.csc.gov.in,
www.csclive.in and www.helpdesk.csc.gov.in

Step 3) Download OMT tool

Click here to download OMT tool.


*Kindly use Mozilla Firefox or Internet explorer browsers and
Disable / Turn off if any Antivirus installed in Computer

Step 4) Install OMT Tool

* Right click on Registration.win and select


Run as Administrator.
*If you are using multipul LAN cards, disable one
LAN card and try

Enter your OMT / CSC Id

Enter your login Password

After successful installation your


system restart

Step 5) Go to www.apna.csc.gov.in

Click on CSCConnect (blue color button)

Pop up window will open

Enter your OMT / CSC Id

Enter your login Password


Enter the captcha
Click on Authenticate

Step 6) details submission


* VLE details will be

open, kindly check


your all details and
fill empty fields

After filling all the details click on Submit

6 digit activation code will be sent to your

registered Email ID & Mobile Number

*Step 7) Account Activation

Login to Apna CSC using OMT / CSC Id ID and login password.


After login above window will appear, enter OMT / CSC Id and
enter 6 digit verification code

Step 8) Service Password Creation


After successful login from CSCConnect, Service Log-In page will appear.
Create new password and submit all the details.
After that click on submit button. Your Created Service password has been send
to your Registered Mobile number and Email id.

After submission You will be Logged-Out from the portal

After successful Re-Login from CSCConnect with login password then


the final login page will appeared.
Enter your service password here as you created above.
Click on Submit button and use the Services.

Kindly remember your service password carefully, if you


enter your service password more than 3 times wrong your
account will be deactivate. If your account is deactivated
kindly book a ticket in www.helpdesk.csc.gov.in
If you have Forget your new service password then click on Forget
Password link, there you can recover your password using Security
Question and Answer. To know more click here

Step 9) Wallet Creation

After successful creation of Wallet, Wallet password will be


sent to your registered Email Mobile Number. (This password

is called as Wallet Password, to pay the amount from wallet


you have to enter this password)

You can access all

Services from here

Help desk
If you face any problem in Apna
CSC portal raise a ticket in
www.helpdesk.csc.gov.in

Go to www.helpdesk.csc.gov.in

Click here to login

Pop up window will open

Enter your OMT / CSC Id

Enter your login Password


Enter the captcha
Click on Authenticate

Select Problem
Area here

Fill your Name,


Email and Mobile
number

Enter your problem description


here.
You can also attach screenshots
of error/problem If you have.

Click on Send

Click here to
track your
Ticket status
here

You will get solution for your problem.

If You not get solution in helpdesk,


you can mail us to [email protected]
or
[email protected]

Follow us on Facebook
To know about New Services, Updates, Offers in CSC
follow us on at www.facebook.com/manacsc

*End
Thank You

You might also like