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    Check The Printer and Print Cartridges: For Deskjet 654X Printers

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    erick_ss
    The document provides instructions for checking and troubleshooting a DeskJet 654x printer. It includes steps to check the printer components and installed print cartridges, instructions to run a self-test print, and guidance on how to identify and resolve issues with print quality, the printer not printing, or paper feed problems. Issues covered include cleaning the print cartridge nozzles, ensuring proper paper loading, and checking for paper jams or electrical connections.

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    Check The Printer and Print Cartridges: For Deskjet 654X Printers

    Uploaded by

    erick_ss
    98 views2 pages
    The document provides instructions for checking and troubleshooting a DeskJet 654x printer. It includes steps to check the printer components and installed print cartridges, instructions to run a self-test print, and guidance on how to identify and resolve issues with print quality, the printer not printing, or paper feed problems. Issues covered include cleaning the print cartridge nozzles, ensuring proper paper loading, and checking for paper jams or electrical connections.

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    654xchk.pdf

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    The document provides instructions for checking and troubleshooting a DeskJet 654x printer. It includes steps to check the printer components and installed print cartridges, instructions to run a self-test print, and guidance on how to identify and resolve issues with print quality, the printer not printing, or paper feed problems. Issues covered include cleaning the print cartridge nozzles, ensuring proper paper loading, and checking for paper jams or electrical connections.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    98 views2 pages

    Check The Printer and Print Cartridges: For Deskjet 654X Printers

    Uploaded by

    erick_ss
    The document provides instructions for checking and troubleshooting a DeskJet 654x printer. It includes steps to check the printer components and installed print cartridges, instructions to run a self-test print, and guidance on how to identify and resolve issues with print quality, the printer not printing, or paper feed problems. Issues covered include cleaning the print cartridge nozzles, ensuring proper paper loading, and checking for paper jams or electrical connections.

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    You are on page 1of 2

    For DeskJet 654x Printers

    Check the Printer and Print Cartridges

    Verify that the rear access cleanout, 2-sided printing accessory, or 2-sided printing accessory
    with card feeder is installed in the back of the printer.
    Plug in and turn on the printer.
    Open the access door and the scraper (black piece in front of carriage) will lower to allow
    access for loading print cartridges.
    Verify there are two print cartridges (one black and one tri-color) are installed in the printer.
    Close the access door. Verify the print cartridge lights and Resume light are off.
    o If a print cartridge lights are on or flashing:
    o Left print cartridge light on indicates the left print cartridge is low on ink.
    o Right print cartridge light on indicates the right print cartridge is low on ink.
    o A Print cartridge light flashing indicates there is tape on the print cartridge contacts, a
    faulty print cartridge is installed, or a wrong print cartridge is installed.
    o If the Resume light is on or flashing then there is a printer error state, such as a paper jam
    or an out-of-paper condition.

    Access Door
    Encoder Strip
    Resume Button and Light
    Power Button and Light
    Cancel Button
    Print Cartridge Lights

    2 Sided Printing
    Accessory

    Rear Access
    Cleanout
    Assembly

    Output Tray
    Extension
    Backstop
    Width Adjuster
    Input Tray
    Length Adjuster

    Verify the Printer Can Print


    If the printer powers on with the Power light on, one of the Print Quality Selector light on,
    and no other lights on or blinking, verify the printer can print:
    Load paper in the In tray. Set the paper length and width adjusters against the media.
    If open close the access door.
    If not powered on plug in the printer and turn it on. Power light should be on.
    Create a self test. (While pressing the Power button, press the Cancel button. Then
    release the Power button.)
    Watch the printer for smooth paper feed and check the output near the top of the
    printout for missing nozzles (holes in the red, yellow, blue, and black patterns).
    See page 2 of this document to verify the printout printed correctly.

    Correct Printout From Step 2.

    Poor Print Quality?


    Printout has fine ink streaks. Check the print cartridge nozzles for ink and debris. Perform a 20-tap test
    to clean the pens. (With the printer on and while pressing the Power
    button, press the Cancel button twice. Then release the Power button.)
    Printer Does Not Print?
    Printer has no power.
    Printer feeds paper but does
    not print.
    Power light on, but does not
    print.
    The paper doesn't move, and
    the resume light blinks, but
    does not print.
    Lights blink alternately but
    does not print.

    Verify the LED on the power module plug that connects to the printer is
    on. If not, verify the power module is connected to a powered outlet.
    Perform a 20-tap test to clean the pens. (With the printer on and while
    pressing the Power button, press the Cancel button twice. Then release
    the Power button.)
    Check to see if Access Door is open.
    Check that the proper media (paper) is loaded and press the Resume
    Button to tell the printer to pick paper again. Try using a stack of roughly
    10 sheets of media.
    This error can be caused by a paper jam, wrong printer driver, or bad
    computer to printer connection. Ensure the carriage movement is not
    blocked.

    Paper Feed Problems?


    No paper feed from the input Ensure the input tray is not overloaded. Load a few sheets to the input
    tray.
    tray to test the paper path. Ensure the length adjuster is all the way
    forward and touching the paper. Ensure the width adjuster is pushed
    toward the right and touching the paper.
    Paper partially ejected and
    Remove the rear access cleanout and pull out any damaged
    the lights are flashing.
    (curled/wrinkled) paper from between the rollers. Ensure paper is properly
    loaded in the input tray and press the Resume (arrow) button.
    Does not eject paper fully or Press the Resume (arrow) button to eject the paper and re-initiate a
    delays ejecting the paper.
    paper pick. Turn the printer and computer on in proper sequence as
    prescribed by the computer manual.
    Feeds multiple sheets.
    Ensure the paper is not stuck together and meets the user manual
    specifications. Fan the paper to free any attached sheets. Ensure the input
    tray is not overloaded and contains the same type, size and weight of
    media.

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