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Erp Chapter 9

ERP tools

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56 views4 pages

Erp Chapter 9

ERP tools

Uploaded by

janan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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CHAPTER 9

Q1) JD EDWARDS-ENTERPRISE
For more details:
http://searchoracle.techtarget.com/definition/JD-Edwards-EnterpriseOne
JD Edwards was the very first ERP solution company and they got their name by
building accounting ERP software for IBM minicomputers in the late 1970s.
Today, JD Edwards offers a holistic enterprise solution, helping organizations
manage every asset of their business, including financials, sales, inventory,
manufacturing, human resources, customer relations and much more.
Oracle also still markets a separate suite called JD Edwards World, which was a
predecessor to the EnterpriseOne line. The two product lines share a common
application architecture, but JD Edwards EnterpriseOne offers more functionality
than JD Edwards World does. JD Edwards EnterpriseOne also includes a Webbased user interface and runs on multiple hardware platforms, while World runs
only on IBM's System i servers.
The company name was derived from the initials of its founders names, J for
Jack Thompson, D for Dan Gregory, and Edwards for Ed Edward McVaney.
From the green screen era to the mobile-age, JD Edwards has continued to deliver
innovative enterprise-class solutions that respond to businesses regulatory,
infrastructural, operational and technological requirements, accelerating the
achievement of their goals.
Exploring JD Edwards EntrepriseOne Software for Your Business
Within the EnterpriseOne family, there are over 80 JD Edwards Enterprise One
application modules that can support specific business operations, whether its
project management, order management, reporting needs, or all of the above.
Lets look at these features more closely:
Financial Management Financial management is designed to help streamline
finance department processes and improve financial reporting accuracy. Accounts
Receivable, Accounts Payable and General Ledger accounting can all benefit from

this flexible and collaborative tool that links seamlessly with all other JD Edwards
EnterpriseOne Software solutions.
Project Management You can actively manage projects from start to finish with
EnterpriseOne Project Management. This module helps improve the way complex
contracts are managed, streamline repetitive billing processes for sales and
purchasing, and integrate projects throughout the extended enterprise, to increase
financial control and gain better project performance.
Asset Lifecycle Management Asset Lifecycle Management can drive greater
value from your assets helping with planning, budgeting, procurement and more.
Harnessing the power of Capital Asset Management, Condition-Based Asset
Management, Equipment Cost Analysis and Resource Assignment, businesses can
keep assets running at maximum availability, while having the ability to tie costs
and revenue generated to individual key assets.
Order Management Order Management enables order processing to be
streamlined and helps businesses control their order tracking systems for the
lifecycle of the order, including ordering, fulfillment and tracking.
Manufacturing Management The manufacturing module can help businesses
optimize and develop efficient processes to achieve superior customer satisfaction.
EnterpriseOne Manufacturing Management can assist with the complete
manufacturing process, including pricing and delivery.
Reporting JD Edwards EnterpriseOnes reporting solution, One View Reporting,
provides end users with data that can be easily converted into lists, graphs, tables
and charts. It is very flexible to accommodate users needs throughout your
organization.
Mobility Juniper Research has recently predicted that the number of workplace
BYOD devices will double during the next two years. By 2014, over 300 million
BYOD devices will be in use. EnterpriseOne Mobile Solutions deliver
personalized solutions that can be accessed from anywhere at any time.

.
Q2) MICROSOFT DYNAMICS-CRM

Microsoft Dynamics Customer Relationship Management (CRM) is a business


solution to help develop leads, nurture contacts, track your sales, and keep your
customers happy.
Microsoft Dynamics CRM provides users and organizations with powerful
capabilities. Its unique features bridge the all too common business challenges and
technology pitfalls that hinder user adoption and organizational acceptance of a
CRM solution.
The sales force automation, customer service and marketing modules align and
empower your people to focus on whats most important. And its flexible
architecture allows for easy customization so you can mold the application to your
specific needs
At its core, Microsoft Dynamics CRM involves three basic steps:
1. Finding and developing customer relationships.
2. Cultivating these relationships to enhance profitability.
3. Maintaining complete satisfaction of all customers.
Microsoft Dynamics CRM encompasses all of the best practices of CRM, with the
flexibility, familiarity, and functionality you would expect from Microsoft. It's a
solution that helps organizations in all industries to build more productive
relationships with current customers and forge relationships with new ones.
Microsoft Dynamics CRM gives every customer-facing employee the
information they need to truly impress customers.
From Outlook, employees will access Microsoft Dynamics CRM sales,
marketing, and customer-service modules to make sales decisions, market products
and get strategic views of the business. Plus, you will create a centralized
repository of customer data that will sit neatly alongside Microsoft Office and
Microsoft Office Outlook, most likely the applications your employees use every
day.
Works the Way You Do

Turns Microsoft Outlook into the one place where you manage Customer
information, Email messaging, and Calendar scheduling.

Familiar, intuitive user interfaceaccessed from within Outlook or any


internet connection.

Tight integration with Microsoft Office, including Microsoft Excel and


Microsoft Word.

Works the Way Your Business Does

Out of the box, feature rich modules for Sales, Marketing and Service
management.

Point and click customizations so you can tailor the application for your
organization.

Workflow automation that streamlines business processes and eliminates


time-consuming tasks.
Works the Way Technology Should

Scalable industry-standard Microsoft platform that leverages your existing


technology investments.

Rapid deployment and low cost support.

Simple and fast connectivity to legacy systems and external data sources.

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