Causation and Effectuation: Toward A Theoretical Shift From Economic Inevitability To Entrepreneurial Contingency.
Causation and Effectuation: Toward A Theoretical Shift From Economic Inevitability To Entrepreneurial Contingency.
Causation and Effectuation: Toward A Theoretical Shift From Economic Inevitability To Entrepreneurial Contingency.
We know how to advise a society, an organization, or an individual if we are first given a consistent set of preferences. Under some conditions,
we can suggest how to make decisions if the
preferences are only consistent up to the point of
specifying a series of independent constraints on
the choice. But what about a normative theory of
goal-finding behavior? What do we say when our
client tells us that he is not sure his present set of
I thank the Ewing Marion Kauffman Foundation for funding the empirical work that led to the development of the
ideas in this article. I also thank Herb Simon, Anil Menon,
and Lester Lave for their invaluable conversation, and the
anonymous AMR reviewers, Edward Conlon, Marilyn Gist,
Tom Jones, Tom Lee, Benyamin Lichtenstein, Scott Shane,
S. Venkataraman, and Andy Wicks for commenting on earlier versions of this paper and for helping me improve it.
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Sarasvathy
*
:
:'
A simple example should help clarify and distinguish between the two types of processes.
Imagine a chef assigned the task of cooking
dinner. There are two ways the task can be organized. In the first, the host or client picks out a
menu in advance. All the chef needs to do is list
the ingredients needed, shop for them, and then
actually cook the meal. This is a process of causation. It begins with a given menu and focuses
on selecting between effective ways to prepare
the meal.
In the second case, the host asks the chef to
look through the cupboards in the kitchen for
possible ingredients and utensils and then cook
a meal. Here, the chef has to imagine possible
menus based on the given ingredients and utensils, select the menu, and then prepare the meal.
This is a process of effectuation. It begins with
given ingredients and utensils and focuses on
preparing one of many possible desirable meals
with them.
A variety of such simple examples can be
imagined: a carpenter who is asked to build a
desk, versus one who is given a toolbox and
some wood and asked to build whatever he or
she chooses; an artist who is asked to paint a
portrait of a particular person, versus one who is
given a blank canvas and some paints and required to paint anything he or she chooses; and
^A brief outline of the philosophical underpinnings of
causation is provided in a later section, titled "Future Theoretical Work on Eifectuation."
245
SO on. These are obviously oversimplified examples. To bring the definitions closer to reality
through, say, the dinner example, we have to
add elements of dynamism and contingencies of
various kinds, including multiple interacting
chefs and hosts and dinner guests. But the point
here is that in each example the generaiized
end goal or aspiration remains the same both in
causation and effectuationthat is, to cook a
meal, to build some wooden artifact, or to create
a painting. In fact, an effect is the operationalization of an abstract human aspiration. The
distinguishing characteristic between causation and effectuation is in the set of choices:
choosing between means to create a particular
effect, versus choosing between many possible
effects using a particular set of means. Whereas
causation models consist of many-to-one mappings, effectuation models involve one-to-many
mappings.
Both causation and effectuation are integral
parts of human reasoning that can occur simultaneously, overlapping and intertwining over
different contexts of decisions and actions. Yet
in this article I deliberately juxtapose them as a
dichotomy to enable clearer theoretical exposition. Before embarking on a literature review to
delineate the space for effectuation models, I
present two realistic examples from business to
illustrate and compare the two types of decision
processes (i.e., causation and effectuation). The
first thought experiment is a hypothetical one
that of creating an imaginary restaurantand
the second is historicalthe story of U-Haul.
Thought Experiment #1: Curry in a Hurry
In this example I trace the process for building
an imaginary Indian restaurant, "Curry in a
Hurry." Two cases, one using causation and the
other effectuation, are examined. For the purposes of this illustration, the example chosen is
a typical causation process that underlies many
economic theories todaytheories in which it is
argued that artifacts such as firms are inevitable outcomes, given the preference orderings of
economic actors and certain simple assumptions of rationality (implying causal reasoning)
in their choice behavior. The causation process
used in the example here is typified by and
embodied in the procedures stated by Philip
Kotler in his Marketing Management (1991: 63,
263), a book that in its many editions is consid-
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Sarasvathy
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248
April
Yet U-Haul was created with an almost instantaneous national presence for a very small financial outlay!
Shoen used processes of effectuation that involved his seizing and exploiting contingencies
through an expanding network of human alliances. Instead of trying to raise the money to
buy a large number of trucks or trying to start
the company with very few locations, he did the
following:*
He began by establishing an identity. The
trailers were painted bright orange. The
name "U-Haul Co." was established. Trailers were imaged on the sides and back with
a sales message: "U-Haul Co., Rental Trail-
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Sarasvathy
Thus, with hardly any employees and a ridiculously small outlay of funds, U-Haul came into
being. Furthermore, in the case of U-Haul, in the
initial stages of implementing processes of effectuation, the firm appears almost to have been
in the business of selling livelihoods to potential U-Haul franchisees (before the idea of franchising was developed), rather than in the oneway rental business.
This case study particularly highlights the
unique role of the decision maker in solving the
existence problem through effectuation. Characteristics of decision makers, such as who they
are, what they know, and whom they know, form
the primary set of means that combine with contingencies to create an effect that is not preselected but that gets consfrucfed as an integral
part of the effectuation process. The effectuator
merely pursues an aspiration and visualizes a
set of actions for transforming the original idea
into a firmnot into the particular predetermined or optimal firm, but a very generalized
aspiration of a firm. The commitment to such a
tentative set of actions includes proceeding with
no a priori guarantees or even strong potentialities for success. The effectuator more often than
not proceeds without any certainties about the
existence of a market or a demand curve, let
alone a market for his or her product, or a potential revenue curve.
In cases involving spectacular successes (Silver, 1985), the effectuating entrepreneurs' vision
appears to involve more than the identification
and pursuit of an opportunity; it seems to include the very creafion of the opportunity as part
of the implementation of the entrepreneurial
process. The latent market for U-Haul, consisting of the obvious widespread need for one-way
rentals, was only a necessary condition for its
249
Before developing a theory for decisions involving effectuation and delineating its space
within the literature, it is necessary to emphasize that effectuation processes are not posited
here as "better" or "more efficient" than causation processes in creating artifacts such as
firms, markets, and economies. Under what circumstances which types of processes provide
particular advantages and disadvantages is an
issue to be resolved through future empirical
studies. For example, in the thought experiment
of Curry in a Hurry, presented above, if the entrepreneur clearly wants to build an up-scale
Indian restaurant, she presumably will be better
off using causation processes than effectuation.
But if she has only the generalized aspiration of
building a successful business of her own with
relatively limited access to resources, she
should consider effectuation processes.
Summarizing from the literature on decision
making, the anatomy of a decision involves
a given goal to be achieved or a decision to
be made (usually well structured and specific),
a set of alternative means or causes (that
can be generated through the decision process),
constraints on possible means (usually imposed by the environment), and
criteria for selecting between the means
(usually maximization of expected return in
terms of the predetermined goal).
Clearly, this structure assumes a decision process involving causation.
A decision involving effectuation, however,
consists of
a given set of means (that usually consists
of relatively unalterable characteristics/
circumstances of the decision maker).
250
a set of effects or possible operationalizations of generalized aspirations (mostly generated through the decision process),
constraints on (and opportunities for) possible effects (usually imposed by the limited
means as well as by the environment and its
contingencies), and
criteria for selecting between the effects
(usually a predetermined level of affordable
loss or acceptable risk related to the given
means).
April
dynamic process involving other decision makers interacting with one another.
Table 1 presents a list of the distinguishing
characteristics of the two types of processes.
Causation processes are effect dependent. Effectuation processes are actor dependent. Causation processes are excellent at exploiting
knowledge. Effectuation processes are excellent
at exploiting contingencies. Nature abounds in
particular events with regular causes that can
be analyzed and understood, and, therefore,
causation processes are excellent when dealing
with natural phenomena. Human life abounds
in contingencies that cannot easily be analyzed
and predicted but can only be seized and exploited, and, therefore, effectuation processes
are far more frequent and very much more useful in understanding and dealing with spheres
of human action. This is especially true when
dealing with the uncertainties of future phenomena and problems of existence.
An examination of existing research on decisions dealing with uncertainties pertaining to
the future (even if the research predominantly
involves causation processes) should be useful
in delineating the space for processes of effectuation. Researchers in areas ranging from
mathematics, statistics, and economics to psychology, sociology, and business have grappled
with decisions involving future phenomena. Historically, the research on decision making under
uncertainty can be divided into (1) the development of normative, rational decision models
(e.g., Focardi & Jonas, 1998; MacCrimmon,
Wehrung, & Stanbury, 1986; Shapira, 1997) and
(2) empirical investigations into bounds on that
rationality in actual decision makers (e.g., Einhorn & Hogarth, 1981; Kahneman & Tversky,
1990; Taylor 1984; Zey, 1998).
The normative development is rooted in the
conceptual distinction between "risk" and "uncertainty" (Knight, 1921). The commonly used
statistical metaphor of the urn containing different colored balls serves to illustrate the difference between the two (Kamien, 1994). Problems
involving risk are akin to a speculative game
involving an urn containing five green balls and
five red balls. Whoever draws a red ball is
awarded a prize of $50. For any given draw, we
can precisely calculate the probability of getting a red ball, because we know the underlying
distribution of balls inside the urn from which
we are making the draw. Problems involving
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Sarasvathy
251
TABLE 1
Contrasting Causation and Effectuation
Categories of
Differentiation
Causation Processes
Effectuation Processes
Givens
Effect is given
Decision-making
selection criteria
Nature of
unknowns
Underlying logic
Outcomes
Competencies
employed
Context of
relevance
252
April
how much loss is affordable and focuses on experimenting with as many strategies as possible with the given limited means. The effectuator prefers options that create more options in
the future over those that maximize returns in
the present.
2. Strategic alliances rather than competitive analyses: Causation models, such as the
Porter model in strategy, emphasize detailed
competitive analyses (Porter, 1980). Effectuation emphasizes strategic alliances and precommitments from stakeholders as a way to
reduce and/or eliminate uncertainty and to
erect entry barriers,
3. Exploitation of contingencies rather than
exploitation of preexisting knowledge: When
preexisting knowledge, such as expertise in a
particular new technology, forms the source of
competitive advantage, causation models might
be preferable. Effectuation, however, would be
better for exploiting contingencies that arose
unexpectedly over time,
4. Controlling an unpredictable future rather
than predicting an uncertain one: Causation
processes focus on the predictable aspects of an
uncertain future. The logic for using causation
processes is: To the extent that we can predict
the future, we can control it. Effectuation, however, focuses on the confroiJabie aspects of an
unpredictable future. The logic for using effectuation processes is: To the extent that we can
control the future, we do not need to predict it.
This logic is particularly useful in areas
where human action (locally or in the aggregate) is the predominant factor shaping the future. For example, instead of defining a market
as the universe of all possible customers as Kotler defines it, an effectuator would define his or
her market as a community of people willing
and able to commit enough resources and talents to sustain the particular enterprise. In the
former case, the market is assumed to exist independent of the firm or entrepreneur, and the
task of the entrepreneur becomes to grab as
much of that market as possible. In the latter
case, however, the founder, along with others,
creates the market by bringing together enough
stakeholders who "buy into" the idea to sustain
the enterprise. Since the structure of what exactly the enterprise is is left open and is dependent upon the particular commitments made by
the stakeholders, the need for prediction is
greatly reduced, if not completely obliterated. In
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^ The logician Charles Sander Peirce developed the concept of "abduction" as a third altemative to "deduction" and
"induction," Abduction involves creating new hypotheses
purely from imagination, as opposed to deducing them from
first principles or axioms or inducing them from data or
empirical findings.
258
April
2001
Sarasvathy
To summarize, effectuation processes are posited as the fundamental decision units in explanations of how economic artifacts such as firms,
markets, and economies come to be. Effectuation begins with a given set of causes, consisting of (mostly) unalterable characteristics and
circumstances of the decision maker, and the
focus is on choosing among alternative (desirable) effects that can be produced with the given
set of means, thereby eliminating the assumption of preexistent goals. Unlike in causation
models, which are usually static and in which
decision makers are assumed independent, in
effectuation a dynamic decision environment involving multiple interacting decision makers is
assumed. As explicated earlier, the four principles of effectuation, in contrast with causation,
involve
1, affordable loss, rather than expected returns;
259
One of the most important concerns in macroeconomic policy is the fostering of entrepreneurial activity (both in start-ups and existing corporations) to spur innovation, productivity, and
growth in the economy. In free-market capitalism both job creation and increases in real per
capita income have been shown to depend on
entrepreneurial activity, particularly in the form
of new firm formation (Birch, 1987; Shane, 1995),
Because of this, governments at all levels
local, state, and nationalseek to enact policies
encouraging start-up entrepreneurs. Currently,
such policies are usually focused on encouraging entry in large numbers, in the hope that time
will weed out the failures, rather than encouraging certain fypes of enterprises or entrepreneurial strategies. According to Kenneth Arrow,
the conventional wisdom of encouraging entry
is based on modeling the market as a stochastic
process (see Sarasvathy, 2000), In this accepted
theory, it is assumed that the creation of firms
and the creation of markets are independent
processes. To be more precise, it is assumed that
markets exist either concurrently or latently and
that the markets determine, in a stochastic fashion, which firms survive and which fail.
The theory is based on data, from the National
Venture Capital Association, that suggest that
the expected success rate for new ventures is
very low (estimated at less than two in ten). In
light of this, the quest to reduce the failure rate
is one of the holy grails of research in entrepreneurship. The predominant method in this literature consists of trying to connect the performance of a firm to a variety of factors, such as
liability of newness, entrepreneurial orientation, and so forth. The results using this line of
research have, at best, been mixed (Henderson,
1999; Lumpkin & Dess, 1996),
aeo
April
2001
Sarasvathy
261
Conjecture 3: In organizational decisions, in contrast to traditional decision makers, effectuators are more
likely to build strong participatory
cultures, rather than hierarchical, procedures-based ones. In fact, in contrast to traditional decision makers,
effectuators are likely to be less effective in running large organizations
with well-oiled procedures.
Conjecture 4: Effectuators are more
likely to fail more often but are also
more likely to manage the failures
more effectively and to create larger,
more successful firms in the long run
(although they may need fo hire professional chief operating officers to
actually run them!).
gent endowments and endeavors but as the inevitable outcome of mindless "forces," stochastic processes, or environmental selection. The
essential agent of economics is a rational actor,
upon whom a monolithic telos is usually imposed by the economist, whether it is utility/
profit maximization at the micro level or welfare
maximization at the level of the economy. The
essential agent of entrepreneurship, as I argue
here, however, is an effectuator: an imaginative
actor who seizes contingent opportunities and
exploits any and all means at hand to fulfill a
plurality of current and future aspirations, many
of which are shaped and created through the
very process of economic decision making and
are not given a priori.
Human imagination and human aspirations
influence each other and reshape one another
continually, both directly and through economic
artifacts. The swirls and eddies these interactions engender often change the shoreline and
make the waters treacherous for economic ship
builders and navigators. That is why destinations as well as paths are often unclear in economic decision making. And when destinations
are unclear and there are no preexistent goals,
causal road maps are less useful than effectual
exchanges of information between all stakeholders involved in the journey. Bold expeditions and even one-eyed pirates rule such seas,
and voyages to India effectually end up in the
Americas.
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