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SMARTPLAY INFOTAINMENT System Software Update Manual

1. The document provides instructions for updating the software on a SMARTPLAY INFOTAINMENT system using a USB stick. It outlines prerequisites like needing an empty formatted USB stick and downloading update files from an online portal. 2. To start the update, insert the USB stick into the vehicle and turn the ignition on to initiate the automatic update process. The screen may turn black a few times and the total update time is approximately 25 minutes. 3. After completion, check the software version and functionality before removing the USB stick. In case of issues, try redownloading files or contact support with error details.

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11K views2 pages

SMARTPLAY INFOTAINMENT System Software Update Manual

1. The document provides instructions for updating the software on a SMARTPLAY INFOTAINMENT system using a USB stick. It outlines prerequisites like needing an empty formatted USB stick and downloading update files from an online portal. 2. To start the update, insert the USB stick into the vehicle and turn the ignition on to initiate the automatic update process. The screen may turn black a few times and the total update time is approximately 25 minutes. 3. After completion, check the software version and functionality before removing the USB stick. In case of issues, try redownloading files or contact support with error details.

Uploaded by

abhijeet834u
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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SMARTPLAY INFOTAINMENT system

Software update manual


1 | MSIL | SmartPlay software update manual

1
X
X

Prerequisites
Access to the
Suzuki
webmanagement
portal http://www.suzuki-slda.com/
dealer
system

Once the home screen appears, connect the USB stick


with the above mentioned files to the USB socket of

Correctly formatted and empty (no prior data) USB stick

vehicle

USB stick to be formatted with either FAT32 (Windows)


or vfat (Linux)
USB 1.1 or 2.0 are supported
2
X
X

Download latest software


Login to the
Suzuki
web
portal
http://www.suzuki-slda.com/
MSIL
dealer
management
system
ontofiles
a USB
stick
Download the
ZIP update
file andfiles
extract
onto
USB sticks
Ensure the complete set of 13 or 14 files (if additional
file kds.dnl is included) is copied directly to the
empty USB stick. Do not create subfolders.

X After inserting the USB stick, screen will turn black for ~10
seconds

Approximate file size: ~3 GB

SW version downgrade functionality

User will be notified with the below popup, in case of

SW Update for older version is detected. User can

Software update progress


After initializing, the software update continues
automatically

choose to cancel or proceed with downgrade.

The update occurs in several steps the progress bar


might not change for several minutes
Important note:
a) After inserting the screen turns black for ~10 seconds

Important note:
DO NOT DOWNGRADE THE SW UNLESS REALLY REQUIRED AS THIS MAY
LEAD TO INCONSISTENT BEHAVIOUR.

b) The initialization takes ~1 minute


c) Security validation (until 50%) = 5-7 minutes
d) USB download = 12-15 minutes
e) In case, audio is being played in SmartPlay; audio will play
until 82% of software update and then turn off. At 83%
progress the screen turns black for 2 seconds and then the
update continues automatically

3
X

Start software update


Turn the ignition key on and start the SmartPlay unit

f) Screen might turn black for a couple of seconds several times


during this update
g) From the time of initialization, the total time taken for
software updation will be ~25 minutes

Bosch Car Multimedia CM/MBC, Version 1., $XJ, 2015

2 | MSIL | SLDA software update manual

Finalization

The installation screen confirms successful software

update installation

Second, check proper functionality:


Browse through the various audio sources
Change the volume by swiping on the slider for
volume control
Check if the device is switched off once you switch the
vehicle's ignition lock from ACC to OFF

Troubleshooting

In case of an unsuccessful software update:


Take a picture of the error screen or note down the

Once the software update is complete, remove the USB

error message including progress status

stick

Remove USB stick

Following the USB stick removal, the device will reset

Wait for 5 minutes until the SmartPlay unit turned off

In case, if USB stick contains an additional file kds.dnl

Download the latest data from the dealer

Second restart of the system will be performed

management system on a different USB Stick (as per

automatically within 60 sec

the prerequisites)

The SUZUKI start up logo appears

Restart the software update process

and the device goes to Stand-by mode


X
X

Provide a description of the error (description of

on. Press the Power button after the SUZUKI start up logo.

failure message and point at which software

Important note: Wait till the end of the software update

download failed)

process before removing the USB Stick. Do not turn off the

Attach the error screen (picture or description)

device or the ignition during this time. If ignition is turned off

Attach the log SpecialLogDirX located on the USB

accidentally, device will shutdown in 5 minutes. Successful


download however cannot be ensured in such cases.

In case the above does not solve the problem, raise FTIR.

Turn off the ignition for 1 minute and turn the ignition back

Confirming successful software update

First, verify the software version of the SmartPlay unit

Tap and hold the settings button for ~10 seconds

Choose Software Version Option on the screen above to


get the required version details

Bosch Car Multimedia CM/MBC, Version 1., $XJ, 2015

Stick

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